+2016/17 GROWING SOCIAL ENTERPRISES WITH BUSINESS EXPERTISE

Bringing the best from both worlds together!

2016/17 6,400 HOURS BUSINESS TRUST A RECORD YEAR FOR SOCIAL OF VOLUNTEER 615,000 SUPPORT PROVIDED BENEFICIARIES

CHARITY

TIMES OUTSTANDING SOCIAL INVESTMENT +84 NET PROMOTER SCORE* * Score is across our social enterprises and volunteers. The Net Promoter Score index from -100 to +100 commonly used in business INITIATIVE AWARD to gauge customers’ overall satisfaction with a company’s product or service. +50 is considered to be a high NPS.

WINNER £3.1m 8,400 OF CASH AND IN-KIND EMPLOYED SUPPORT GIVEN ACROSS SBT’S PORTFOLIO

2 SOCIAL BUSINESS TRUST

BEST OF POWERFUL PARTNERSHIPS BUSINESS

FOR SOCIAL IMPACT BEST OF+ SOCIAL ENTERPRISE OUR APPROACH TO TACKLING SOCIAL PROBLEMS IS DIFFERENT. First, we seek out leading innovative UK-based social = enterprises: not-for-profit organisations which mainly GREATER SOCIAL fund their work by trading, rather than fundraising. IMPACT We select the best, with strong potential and ambition to grow, and work to understand their needs. Then we match them with the right business experts from our world-class corporate partners and support + them to achieve extraordinary results. BETTER 1,467,000 people have been helped through our work BUSINESS together in just seven years. The impact is transformative for both the social enterprises and the business executives working with them.

1,467,000 people have been 8,400 helped through our work together in just seven years

3 SOCIAL BUSINESS TRUST

MAKING A MEASURABLE DIFFERENCE

Over £3,000,000 worth of in-kind and cash support was The strength of our impact is a key part of the legacy left given by our corporate partners in 2016/17 to help our by Sir Damon Buffini, SBT’s Co-Founder and Chair for portfolio of social enterprises scale-up: a fantastic result over six years until late March 2017. We are grateful for and a record for SBT. This includes over 6,400 hours of top all Damon has done for SBT and know he will always quality business advice; and because that help is invested remain a champion of our work. strategically in charitable organisations selected for their growth potential, the impact is often profound. Relationships with our founding corporate partners - Bain & Company, Clifford Chance, Credit Suisse, EY, Experiencing the difference that our business expertise Permira and Thomson Reuters - remain strong and we can make to social enterprises growing their impact is were delighted to welcome IBM as a new partner in incredibly rewarding for me and so many professional 2016/17. Our social enterprise portfolio really values the colleagues. technological expertise that IBM brings. I’m particularly inspired to hear from disadvantaged British Gas has given five years of outstanding support to young people about finding a role in their community SBT and we look forward to them becoming a valuable through The Challenge, which now works with over legacy partner in 2017/18. We continue to grow our 50,000 teenagers a year and, with SBT’s help has grown, collaboration with current partners, whilst also engaging on average, by an extraordinary 70% a year. selectively with potential new supporters, to enhance our offering to social enterprises. In the last 12 months, we have focused on evaluating further our effectiveness. The results underline how We look forward to an exciting year ahead. Our model valued SBT is by both our social enterprises and works and we know it is attractive to business leaders corporate partners. This included introducing a new who want to develop their staff and simultaneously make measure to track the satisfaction of our business a highly effective and efficient social contribution, “ Experiencing the difference that volunteers and social enterprise partners based on the changing lives for the better. Net Promoter Score (NPS), a management tool our business expertise can make commonly used to gauge the loyalty of a firm’s customer Paul Armstrong, Chair relationships. An NPS of +50 is considered excellent: Social Business Trust to social enterprises growing their SBT’s NPS for 2016/17 of +84 is exceptional. impact is incredibly rewarding ”

4 SOCIAL BUSINESS TRUST HIGHLIGHTS OF THE YEAR + + GAVE RECORD £3M WORTH OF CASH AND IN-KIND ACCELERATING GROWTH FOR GOOD SUPPORT TO OUR SOCIAL ENTERPRISES + MOBILISED A RECORD 6,400 HOURS OF WORLD-CLASS BUSINESS SUPPORT Acceleration is the theme that comes to mind looking We’re proud to be working with such talented people and + AWARDED EDUCATION SOCIAL ENTERPRISE back on the last year. In 2016/17 we helped a record are thrilled that they are so positive about their CHALLENGE PARTNERS SUPPORT WORTH £848,000 615,000 people through supporting our social enterprise volunteering experience with SBT. One told us recently: portfolio to grow. This makes a cumulative total of “It’s the ideal opportunity to test your professional NAMED TOP SOCIAL INVESTMENT INITIATIVE AT 1,467,000 beneficiaries since SBT began, rapidly building expertise in a completely different context and to gain a + CHARITY TIMES AWARDS on the landmark achieved in 2015/16 of one million fresh perspective on your current career path.” people helped. Others agree: a recent survey found that 100% of our + ACHIEVED OUTSTANDING NET PROMOTER SCORE Our success comes from the strength of our social business volunteers from last year would like to OF +84 ACROSS OUR VOLUNTEERS AND SOCIAL enterprise portfolio and the outstanding quality of volunteer again with SBT. ENTERPRISES, SHOWING HIGH SATISFACTION corporate support we provide, carefully scoped and WITH SBT managed by SBT’s management team. Over the year, we Leaders of our social enterprises share that positivity about have been delighted to engage more targeted support the difference our business volunteers make. In the recent + WELCOMED LEADING TECHNOLOGY COMPANY IBM from top executives and rising stars in our corporate words of one: “If you want to grow and receive excellent AS A CORPORATE SUPPORTER partner businesses than ever before. business support, SBT is the organisation to go to”. We aim to be the partner of choice for growing, ambitious + ANNOUNCED SUPPORT WORTH £515,000 FOR I CAN social enterprises and for businesses seeking to maximise SOCIAL ENTERPRISE TO HELP MORE CHILDREN their social impact and are increasingly recognised as WITH COMMUNICATIONS DIFFICULTIES that. Our success is being celebrated externally too and we were pleased to be named top Social Investment + FEATURED PROMINENTLY IN LONDON EVENING Initiative in the 2016 Charity Times Awards. STANDARD ARTICLE ON SKILLS-BASED VOLUNTEERING We move forward alongside our business partners, stronger than ever, with a vision to achieve even more and the AWARDED USER VOICE CRIMINAL JUSTICE SOCIAL commitment to make that happen: our future is bright! + ENTERPRISE SUPPORT WORTH £580,000 Adele Blakebrough, MBE, CEO and Co-founder, Social Business Trust + WELCOMED TWINING ENTERPRISE INTO OUR SBT DESIGN PROGRAMME: AND HAVE SINCE GRANTED THEM SUPPORT WORTH £485,000 + GRANTED LONDON EARLY YEARS FOUNDATION “100% of our business volunteers PROFESSIONAL SUPPORT WORTH £1.1M from last year would like to volunteer again with SBT ”

5 SOCIAL BUSINESS TRUST “The spirit of camaraderie that we all have as we pool our resources and BACKED BY THE BEST talent to accelerate these wonderful social enterprises is one of the most OUR CORPORATE PARTNERS ARE THE BACKBONE OF SBT, MOBILISING THEIR AMAZING incredible things. So, when I reflect EMPLOYEES TO HELP GREAT SOCIAL ENTERPRISES GROW. EACH HAS A SENIOR EXECUTIVE back on what my colleagues and I are ON OUR INVESTMENT COMMITTEE DECIDING WHICH WE SUPPORT AND HOW. HERE’S WHY doing to build a better working world, THEY AND THEIR BUSINESSES SUPPORT US. SBT is front and centre.” Steve Varley, Chairman and Managing Partner UK&I EY “We really believe in the SBT model: it’s so EY is a global leader in assurance, tax, transaction powerful to bring business skills and cash “Social enterprises rarely understand and advisory services. directly to social enterprises to help them at the start what professional scale-up and we’ve been wowed by the impact services can do for them but once SBT has. What’s more, our people love it.” they do, they really do. Nothing is James Hadley, Partner Bain & Company more rewarding than helping them “For me it doesn’t get any more rewarding Bain & Company is a leading global business consulting firm. than seeing how the business skills I and my achieve their goals.” colleagues at Permira use in our day jobs Jonny Myers, Partner Clifford Chance can help young, ambitious social enterprises scale-up. They are not just growing It’s incredibly satisfying and energising Clifford Chance is one of the world’s pre-eminent law firms. businesses, they are changing lives.” to go into a social enterprise and make a difference. SBT has given me and my Paul Armstrong, Principal Permira Permira is a global investment firm that finds and backs successful colleagues brilliant opportunities to use businesses with ambition. our business experience to do that. “It’s exciting to see the difference David Alexander, UK Contract Solutions top Thomson Reuters talent can Director Centrica make by using their business British Gas is Britain’s leading energy supplier and energy services company. At IBM, one of our values is innovation expertise to help great social that matters for the world - our work “SBT is a fantastic way of getting your enterprises grow. It’s fantastic for with SBT is one way we put that into employees involved in working with charities their skills development too: we within a very professional framework. It’s also practice bringing technology, talent a way of making sure your philanthropy is get back as much as we give.” and creativity together to help great efficient and highly effective.” Jan-Coos Geesink, Managing Director Thomson Reuters social enterprises grow. Thomson Reuters is the world’s leading source of intelligent Sabine Chappard, Managing Director Credit Suisse information for business professionals. David Stokes, Chief Operating Officer IBM Europe Credit Suisse is one of the world’s leading financial services providers. IBM is a global business and technology leader.

6 OUR VOLUNTEERS

INNOVATION UNLEASHED VOLUNTEERING WITH SBT DEFINITELY ADDS VALUE TO We keep evolving our offer to deliver exceptional + Voice Of The Customer Days Pioneered with EY results for both our social enterprise portfolio and customer service specialists, these give social enterprises YOUR PERSONAL AND our corporate partners. Recent innovations include: like Brightside and The Reader deep insights into what “PROFESSIONAL EXPERIENCE. those commissioning their services really think of them. + Strategy Challenge Days For social enterprises like Business volunteers delivering them benefit from applying The Challenge and Shakespeare Schools Foundation, their professional expertise in a new context. Riccardo Basile, Principal, Permira these provide concentrated brainpower to tackle strategic Closer alignment with talent development By building issues speedily using a structured, facilitated framework. + our understanding of how SBT’s corporate partners develop For corporate partners like Thomson Reuters and EY, they staff, we increasingly provide excellent experiential learning offer first-rate senior-level professional development and ” opportunities for employees, including top talent. For example, team-building, bringing together executives to use their SBT featured prominently at recent events for EY’s business skills for social good. Future Partner Development Programme.

VOLUNTEERING WITH SBT HAS MADE ME A BETTER CONSULTANT. DOING THESE SHORT, SHARP PROJECTS WITH SMALLER BUSINESSES – I’M USED TO WORKING WITH BLUE CHIPS – HAS BROUGHT ANOTHER DIMENSION TO MY CONSULTING THAT I CAN TAKE BACK INTO MY WORKPLACE.

Stephen Lambert, Partner, EY

7 JACK GAVE US A WHOLE NEW PERSPECTIVE NEEDSON USER VOICE PERMIRA PEOPLE HELP WHAT CHANGE LIVES TO PRIORITISE IF WE ARE TO GROW SUSTAINABLY IN THE Across Permira, staff give their time and expertise to help our social enterprise portfolio grow. Highlights include: LONG TERM. • Riccardo Basile, Principal, who as SBT Investment Director for I CAN, the children’s communications Mark Johnson MBE, CEO, User Voice charity, worked intensively during the year to support their successful pitch for investment from SBT worth £515,000.

• Chris Davison, Partner and Global Investor Relations Lead, who, as a trustee of education social enterprise A REALLY REWARDING ROLE Challenge Partners, supported its strategy development When Jack Alcock started analysing User Voice CEO, Mark Johnson MBE said: “Jack gave us a and was pivotal in securing re-investment from SBT business investment opportunities for whole new perspective on what User Voice needs to worth £692,000. Permira, improving the UK’s criminal prioritise if we are to grow sustainably in the long term. justice system was not high on his And he’s given us even more confi dence to build on what • Adinah Shackleton, Head of Environment, Social & to-do list. we’ve achieved so far.” Governance, Noémie de Andia, Global Head of Communications and Branding and John McGuigan, IT But that all changed when, in addition to his day job, he Jack is positive too: “I would encourage anyone to take Operations Manager who provided advice and support to took on the role of SBT Investment Adviser for User on this kind of role. It’s been really rewarding to be able SBT throughout the year. Voice, a social enterprise that gives a voice to people in to use my skills in this way and see that they can make prison and on probation and aims to increase the a real social impact.” • Salvatore Ruocco, Finance Director, Permira Debt number successfully rehabilitated. Managers who, as a trustee and treasurer of education social enterprise Catch Up, is working with the User Voice had grown rapidly but to expand further it management team to achieve growth in line with a needed expertise that Jack, through SBT, was able to strategy developed with SBT. provide. “It was an opportunity to use the skills I have developed over my career to do something with social • Paul Armstrong, Principal who, as well as being our value – a more direct way of helping,” says Jack. Chair is also SBT Investment Director and a trustee of His work paid off: SBT SBT portfolio social enterprise, The Challenge. His work paid off: in 2016 SBT awarded User Voice £580,000 of cash and in-kind investment that will enable awarded User580,000 Voice • Chris Pell, Principal, who as SBT Investment Director it to almost double the number of people it supports. for London Early Years Foundation was key to them support worth getting in-kind re-investment from SBT to implement their growth strategy. PERMIRA SPOTLIGHT

SBT FEATURED AT PERMIRA STAFF CONFERENCE

8 THOMSON REUTERS TALENT GIVING AND GETTING BACK IS TRANSFORMATIVE Having grown up in Hertfordshire, Matt Willis was intrigued by the opportunity Teamwork has been key to Thomson Reuters giving a to support a social enterprise on his record amount of top business expertise to our social home turf. Hertfordshire Independent enterprises this year. Highlights include: Living Service (HILS) is a strong presence there, supporting disabled, elderly and • A team of Thomson Reuters ‘top talent’ including Laura vulnerable people to live independently in their homes. Arenson, Legal Counsel, Sarah Robbins, Director, Customer Operations, Corporate Markets EMEA and Richard Milsom, Becoming a trustee of HILS through SBT, Matt, Thomson Regional Chief Counsel, Europe who provided competitor Reuters Head of Marketing Technology, now plays a vital analysis for social integration enterprise The Challenge. role in supporting the organisation to grow.

• Laurence Kiddle, Managing Director, Corporate Sarah Wren MBE, HILS CEO, says: “Matt’s made an Markets, EMEA, who became SBT Investment Director incredible difference to us! He’s a board member who for mental health and well-being social enterprise The really wants to get his hands dirty. And he’s been able to Reader, leading a review of their SBT support. use his expertise to find out who our clients are and how we can get to them in hard to reach areas.” • Stephen Bergin, Finance Director, who supported Matt believes business experience is particularly relevant Brightside youth mentoring social enterprise to recruit to charitable ventures: “As many of the organisations that SBT its first finance director, a role match-funded by SBT, and supports are start-ups and smaller emerging enterprises, MATT’S MADE AN INCREDIBLE mentored the new incumbent. their senior staff are often stretched thin across multiple DIFFERENCE TO US! HE’S A roles. Leaders from the business world with deep • Swati Garodia, Global Head of Knowhow Products, who experience in areas like finance or analytics can help provide BOARD MEMBER WHO worked with Brightside to develop their programmes into strategic guidance and support in their areas of expertise.” marketable products. REALLY WANTS TO GET HIS But it’s not all about giving: Matt says he’s also HANDS DIRTY. • Amy Tucker, Head of Talent Acquisition, Legal, who developing professionally through his work with HILS: provided advice and support to I CAN on their process for “What I get is that overall view of an organisation, so Sarah Wren MBE, CEO, recruiting a commercial manager, a role funded by SBT. whether it’s human resources, operations or finance, Hertfordshire Independent areas I don’t work in, I get that helicopter view of HILS. Living Service • Luke Seal, Senior Human Resources Business Partner That’s something I can take back to my organisation to and Leesa Fernandes, Global Talent Development allow me to better engage with my stakeholders and Manager, Reuters News who mentored senior managers understand their point of view.” at The Challenge.

• Rick Golightly, Head of New Business, who facilitated THOMSON REUTERS SPOTLIGHT licences for managers at The Challenge to access Thomson Reuters digital legal resources. THOMSON REUTERS SENIOR EXECUTIVES COLLABORATED TO HELP THE CHALLENGE

9

I’VE NO DOUBT THAT I’LL BE

EY EXPERTS EXCEL IN POSITIVE PAYBACK FROM A BETTER PROFESSIONAL SHARING EXPERTISE PROFESSIONAL CHANGE COMING BACK TO EY THAN I As a Senior Manager in International WAS BEFORE. Support from EY this year has ranged from mentoring to Tax, Kirsty Carr spends her days tax advice. Highlights include: analysing and discussing complex Kirsty Carr, Senior Manager, business transactions with International Tax, EY • Andrea Powell, Director, Infrastructure, EY and Lily Ash, colleagues around the globe. Senior Consultant, who worked with London Early Years Foundation on preparing to upgrade its IT infrastructure. Her year-long secondment to SBT as an Investment Manager triggered a dramatic but invigorating change: • Julian Broughton, Partner, who, as joint SBT Investment “My job at EY is completely different but coming to SBT Director for Step By Step, supported them in our SBT has taught me that anybody can do anything if you have Design programme, working with Laura King, Partner, the right approach and drive,” says Kirsty. “If you put me Global Head of People and Talent at Clifford Chance. in a new situation, I’ll be fine and able to deliver.” • Programme Management expert Simon Gooch, who Kirsty’s most proud of her work with the social had a secondment to The Challenge, helping them enterprise arm of I CAN, the children’s communication prepare for up-coming major contract opportunities. charity, which she supported right through our first-stage SBT Design programme. That resulted in I CAN securing • Senior Consultant Janika Parmar who arranged Voice help from SBT worth £515,000 to triple the number of of the Customer challenge days with teams of colleagues children with communication difficulties it supports. working with Brightside, The Reader, Twining Enterprise and I CAN. It happened as Kirsty’s secondment was ending: “I was the constant force on that one, so for them to get • Partner, Stephen Lambert, providing on-going advice investment was a lovely way to finish.” and assistance as SBT Investment Director to Shakespeare Schools Foundation through a year of She says her SBT experience has “changed me profoundly. positive change. I think it’s made me far more empathetic of people in our society who don’t have the opportunities that I’ve had.” • Simon Baxter and Mhairi Wright, both Tax Directors, who gave expert tax advice to Hertfordshire Independent Kirsty’s grateful to EY for making it possible: “I’ve no doubt Living Service. that I’ll be a better professional coming back to EY than I was before. They’ve afforded me to have this experience but • Consultant Hayley Hand, who, on a 12 month in the long run I hope it pays them dividends.” secondment to SBT as an Investment Manager, is working across our social enterprise network.

• A group of seven mentors, including Director Rommel EY SPOTLIGHT Johnson and Senior Manager Dinesh Sathianathan, giving sustained support to senior leaders at EY EXECUTIVES COLLABORATED TO DELIVER Shakespeare Schools Foundation. VALUED VOICE OF THE CUSTOMER DAYS

10 BAIN BRAINPOWER HELPS SCALING UP FOR SOCIAL IMPACT SOCIAL ENTERPRISES SCALE Presenting in the boardrooms of top international companies – that’s Bain & Company strategy experts gave record hours of where you’ll most likely spot James world-class strategic support to our social enterprises in Hadley, Leader of Bain & Company’s 2016/17. Here are some highlights: Strategy Practice in Europe, the Middle East and Africa. • Katherine Kajzer-Hughes, Manager and a team including, Jun Narui and Sophie Hall worked with leading social But increasingly James can also be found watching enterprise nursery chain, London Early Years Foundation Shakespeare performances: not by top actors but by (LEYF), to develop their next-stage strategy. schoolchildren, many from challenging backgrounds or with disabilities. • A team led by Marc Berman, Partner, supported by Through SBT, James provides business advice and fellow Partner and SBT Investment Director Lili Chahbazi, practical support to Shakespeare Schools Foundation completed a major growth strategy project for education (SSF) which uses the power of Shakespeare to transform social enterprise Challenge Partners. young lives. He initially led a growth strategy project for SSF in 2013 and recently joined its board. He finds time for SSF in his packed schedule because of the • Partner Tom Whiteley, SBT Investment Director for difference they make: “With SSF seeing is believing, and education enterprise, Catch Up, is supporting them to I’ve been lucky enough to see the impact their festival has implement their growth strategy, which was developed on the children who take part, how they’re transformed by with SBT and backed with cash and in-kind investment. those performances and the process of prepping for them.” SO MANY THINGS ABOUT OUR • Teams of consultants, including Jacqui Rowlands, Director, Ruth Brock, CEO of SSF, appreciates enormously the EMEA Digital Practice, worked with five SBT social assistance she gets from Bain through SBT: “So many things ORGANISATION ARE BETTER, enterprises, including Hertfordshire Independent Living about our organisation are better, are more fit for purpose, ARE MORE FIT FOR PURPOSE, Service, The Reader and User Voice to develop for each are more confident because of their help,” she says. of them a ‘strategy on a page’. ARE MORE CONFIDENT BECAUSE James is equally grateful to SBT for the opportunity: OF THEIR HELP. • Consultant Cameron Young and colleagues, including “Every time I go to an SSF performance I’m proud of Garren Bird and Diane Berry, led a strategy awayday for what’s been achieved with those children. But even more, youth mentoring enterprise Brightside’s board and I’m proud of what we’ve been able to do with SBT and the Ruth Brock, CEO, Shakespeare senior team. other corporates partners to help SSF scale-up to get to Schools Foundation more schools and children.” We are also grateful to Bain for providing a team, led by Principal Gemma Cotton, to help develop SBT’s BAIN SPOTLIGHT growth strategy. BAIN TEAMS HELPED OUR SOCIAL ENTERPRISES GET TO GRIPS WITH BIG STRATEGY CHALLENGES

11 IT’S BEEN FANTASTIC. PROBABLY PROFESSIONALLY THE BEST YEAR BRITISH GAS ENERGISES SOCIAL A VOLUNTEERING WIN-WIN OF MY CAREER TO DATE.

ENTERPRISE GROWTH “It’s been fantastic. Probably Dee Keshwara, Head of Corporate professionally the best year of my Citizenship Transformation, Centrica Through SBT, executives from British Gas and parent career to date.” That’s Dee Keshwara’s company Centrica have helped social enterprises working glowing verdict on his secondment in areas including elderly isolation, mental health and to SBT. criminal justice rehabilitation. Highlights include: He particularly enjoyed being involved with small, fast • David Alexander, UK Field Contractor Solutions Director growing organisations: “My previous experience was with for Centrica UK Energy Supply and Services who completed larger organisations and focused on one part of the his second year as SBT Investment Director for Hertfordshire business, for example with British Gas I was in sales.” Independent Living Service (HILS). David has constructively challenged and supported HILS CEO, Sarah Wren MBE “At SBT I’ve worked with social enterprises, looking at across a range of business issues. This included practical their end to end process. It’s very different, really Dee loved learning about varied social issues: “I’ve input on the set-up and implementation of HILS’ successful interesting and great for professional development,” he worked closely with four social enterprises and needed to meals delivery service pilot in London. He also represented says, “I’m going back into Centrica as a more get up to speed with the criminal justice system, mobility SBT as an observer on HILS’ board. commercially rounded individual for sure.” equipment, the education system and mental health.”

• Amer Sheikh, Investment Manager at Centrica’s Ignite Working with such different social businesses and social investment fund, who spent six months on secondment leadership teams stretched his influencing skills: “You to SBT as an Investment Manager. Amer supported mental have to flex your style to each of the organisations. health social enterprise Twining Enterprise, through our It’s a good challenge though and something that I’ve SBT Design programme, preparing a growth strategy for learned a great deal from.” potential investment. He also researched potential new The highlight for Dee was project managing User Voice’s social enterprises for SBT’s pipeline. pitch to SBT’s Investment Committee: “We spent weeks • Dee Keshwara, Head of Corporate Citizenship getting the papers ready, getting their leadership team Transformation, Centrica, who completed a year-long ready and rehearsing the pitch. The euphoric feeling secondment to SBT as an Investment Manager. Dee afterwards when they were granted support worth half a worked across SBT’s portfolio focusing particularly million pounds, and then relaying that information back on User Voice. He supported the criminal justice to them, that was great!” rehabilitation enterprise through SBT Design and helped them secure investment worth £580,000 from our Investment Committee. BRITISH GAS SPOTLIGHT

BRITISH GAS LOGISTICS EXPERIENCE PROVED INVALUABLE FOR HERTFORDSHIRE INDEPENDENT LIVING SERVICE’S PILOT EXPANSION IN LONDON

12 CLIFFORD CHANCE DRIVES THE ACCIDENTAL VOLUNTEER SOCIAL CHANGE “An accident” is how Clifford Chance lawyer Paul Foote describes his first Top quality legal and business advice from Clifford involvement with Social Business Chance is hugely valued by the social enterprises we Trust. “A friend asked if I’d like to join support. Recent highlights include: in and I thought why not?” • Laura King, Partner, Global Head of People and Talent So Paul, who normally advises companies and private who has supported youth homelessness social enterprise equity firms on mergers and acquisitions, found himself Step By Step in our SBT Design Programme as their joint advising The Challenge, one of the most successful SBT Investment Director, working in partnership with social enterprises in the UK. Julian Broughton, Partner, EY. Laura also advised The Reader on governance. He’s played a part in that success: Paul’s expertise in negotiations and drafting agreements helped The • Clare Burgess, Partner, who, as a Trustee of Challenge become the leading provider of the National Hertfordshire Independent Living Service (HILS) through Citizen Service programme for young people. SBT, provides them with broad-based support. This has Oliver Lee OBE, CEO of The Challenge, says the help received included engaging Senior Associate Matteo Sbraga to from Paul and his colleagues is invaluable: “Clifford Chance assist HILS with the legal aspects of establishing their has given incredible and sustained legal support for The London meals delivery pilot, in areas including Challenge since our earliest days, including during vital governance, tax, procurement and data protection. contract negotiations with government. Without SBT and • Vanessa Marsland, Partner and Leigh Smith, Senior Clifford Chance it is inconceivable that we would have Associate, who advised User Voice on intellectual WITHOUT SBT AND CLIFFORD grown from working with 150 young people in 2009 to property and data protection matters. over 50,000 a year now.” CHANCE IT IS INCONCEIVABLE Paul says he’s got plenty out of the experience too: “To • Michael Rueter, Senior Associate, who with colleagues THAT WE WOULD HAVE GROWN have played a small part in assisting them provides so including Paul Foote, Lawyer and Alex Drysdale, Senior FROM WORKING WITH 150 much satisfaction.” Associate have provided multi-year legal support for The Challenge through a period of rapid growth. YOUNG PEOPLE IN 2009 TO Now he’s the one urging others to volunteer their expertise: OVER 50,000 A YEAR NOW. “If a colleague asked me about SBT I would encourage them to • Maximilian Buttinger, Senior Associate, who provided get involved immediately. It’s a wonderful opportunity to speedy legal assistance to The Reader after a high- Oliver Lee OBE, CEO, expand the kinds of work you do and to work with some profile ‘pop-up’ tent-based event for families they were The Challenge brilliant people.” running in Liverpool City Centre in February was devastated by Storm Doris. CLIFFORD CHANCE SPOTLIGHT WHEN THE READER NEEDED URGENT, TOP QUALITY LEGAL ADVICE, CLIFFORD CHANCE WAS THERE

13

We find the best social enterprises 55% with potential to grow help disadvantaged children and young people 1,000 social enterprises 22 reviewed in 7 years social 45% enterprises tackle other big social selected issues, including elderly care and mental health A WINNING FORMULA Those social enterprises get world FOR SOCIAL ENTERPRISES AND BUSINESSES class business support and cash SBT makes a big difference to the social enterprises it works with by providing world-class grants to scale-up business support to help them grow – and it benefits our corporate partners too. Over 30,000 hours of business expertise to £15,000,000 help our social enterprises grow of cash grants and in-kind support given over 7 years On average, beneficiary numbers have doubled in the first 2 years of a social 1,467,000 enterprise working with SBT people helped through our portfolio 14

find the professional support received through Our social enterprises love SBT is effective the difference we make 100% 94% say SBT has contributed 100% to their organisation’s progress in the last year say SBT’s approach to partnership management say SBT has contributed is effective to their growth in 93% beneficiary numbers A WINNING FORMULA FOR SOCIAL ENTERPRISES AND BUSINESSES Our business volunteers love and SBT makes a big difference to the social enterprises it works with by providing world-class learn from the experience too business support to help them grow – and it benefits our corporate partners too.

say their SBT volunteer experience has helped their professional development 100% 92% would like to volunteer again with SBT are very likely to recommend SBT to a colleague or another business 92% rate their SBT volunteer 86% experience highly 15 WHAT THIS SUPPORT FROM SBT AND CREDIT SUISSE MEANS CREDIT SUISSE EXPERTS IS THAT BRIGHTSIDE AS AN So what has Sabine been able to draw on in her day-job? ORGANISATION IS STRONGER “What I’ve taken back is really to constantly think CHAMPION GROWTH strategically and about the impact things can have. Also, AND WE’LL BE ABLE TO SUPPORT I’ve benefi tted from working with people who are Credit Suisse executives have contributed across our MANY MORE YOUNG PEOPLE different from those in the banking sector, where I social enterprise portfolio, with highlights including: AS A RESULT. normally work. The whole process was very enriching.” • Sabine Chappard, Managing Director who, as SBT Brightside CEO, Anand Shukla, is equally positive: “What Investment Director for Brightside, is giving the youth Anand Shukla, CEO, Brightside this support from SBT and Credit Suisse means is that mentoring social enterprise far-reaching support. In Brightside as an organisation is stronger in terms of our particular, she is helping them to implement their growth business plan and processes. As we look to grow we’ll be strategy, developed with Sabine’s involvement and able to support many more young people as a result.” supported by a package of cash and in-kind support through SBT. Sabine also recently joined our Investment MAKING A DIFFERENCE MATTERS Committee as the Credit Suisse representative. Sabine Chappard, Managing Director, • Kate Butchart, Head of Corporate Citizenship EMEA normally works in derivatives, advising The whole process and colleagues Zoe Yuill and Hassain Choudhury who Credit Suisse clients on fi nancing and “ ” collaborated with SBT to run a popular workshop for currency risks. It’s a world apart from social enterprises on developing successful corporate Brightside’s work with disadvantaged was very enriching partnerships. Attendees included The Brilliant Club, young people but Sabine fi nds the contrast Brightside, I CAN and The Challenge. Credit Suisse also refreshing and positive for her personal development: “It’s hosted the event, which included practical advice on incredibly rewarding to work with a passionate team. building and maintaining positive partnerships. From the management and trustees to the people delivering the projects, they truly believe in what they do.” • Martin Catchpole, Managing Director, who supported Enabling Enterprise, the social enterprise which brings She points to three specifi c benefi ts from her role with the world of work into the classroom, through its time in Brightside: “The fi rst thing was to be allowed to work for our SBT Design programme. a charity in a clear framework, with a precise focus. The second point was to work with an incredible team. And • Russell Chambers, Senior Advisor, who until recently fi nally, it enables me to work with this organisation on a provided valuable insights across our social enterprise very strategic project and see how that develops, which portfolio for over six years, as the SBT Investment is something that’s diffi cult to achieve when you work in Committee member representing Credit Suisse. a large organisation.”

CREDIT SUISSE SPOTLIGHT

CREDIT SUISSE COLLABORATED WITH SBT TO RUN A POPULAR WORKSHOP ON POSITIVE CORPORATE PARTNERSHIPS

16 ®

GLOBAL TECHNOLOGY LEADER SUPPORTS SBT Welcoming IBM into the SBT family was a highlight of our year and our social enterprises have appreciated their expertise.

IBM volunteers are now supporting social enterprises Volunteers from across IBM have been getting involved • A team led by Harriet Ruff, Interactive Experience working in areas of need including educational disadvantage in SBT. Here are some highlights: Design & Strategy Consultant took I CAN social and mental health. enterprise through the IBM ‘Design Thinking’ process, • Vineet Khurana, Chief Financial Officer, IBM UK & supporting the organisation to design and scope the best Our 12 month partnership was announced by David Stokes Ireland, as SBT Investment Director for Twining (pictured), then CEO for IBM UK and Ireland and now Chief customer relationship management (CRM) system for its Enterprise, supported the mental health social business model. Operating Officer, Europe, who said he was “delighted and enterprise to develop a growth strategy through our SBT honoured” to join SBT: “It is great to be partnering with other Design Programme. With his help, they have now large companies with whom we share many similar values. secured cash and in-kind support from SBT worth around £500,000. Vineet is continuing to work with “I know that many of my IBM colleagues look forward to Twining to implement their new strategy to help many working alongside the Trust in applying their talent, technical more people with mental health issues get or retain skills and creativity to help the social businesses achieve meaningful work. their goals.” • Cloud Computing expert Brian Naylor, has also worked WHAT A FANTASTIC INITIATIVE Our CEO, Adele Blakebrough MBE was equally enthusiastic: with Twining Enterprise, providing highly-valued support AND A GREAT OPPORTUNITY “Technology is a vital element in the scaling-up of social to scope their new management information system, enterprises and an area in which few of them have expertise. which will be a vital tool in facilitating their growth. FOR IBM-ERS TO SUPPORT THE IBM can make a really positive impact across our social NOT FOR PROFIT SECTOR. I enterprise portfolio and ultimately enable them to help • Kate Taylor, IBM Brand & Advertising, spoke to a thousands more people in need across the UK.” gathering of communications and marketing specialists WOULD WELCOME THE from our social enterprises about branding and hosted OPPORTUNITY TO GET INVOLVED the event at IBM’s London offices. IN THIS. • Daniel Tabet, Project Manager, is supporting London Early Years Foundation in implementing its organisation- Employee, IBM UK & Ireland “ I know that many of my wide IT systems upgrade, a major project across 38 IBM colleagues look forward nurseries and its head office. to working alongside SBT ”

17 SOCIAL BUSINESS TRUST

OUR PORTFOLIO

SIMPLY THE BEST – THAT’S WHO WE Brightside provides online mentoring to thousands of disadvantaged young people across the UK, to help AIM TO WORK WITH. THOUSANDS them fulfil their ambitions. It finds and trains the best OF SOCIAL ENTERPRISES DO GREAT mentors, connects them with young people and supports them as they work together through award-winning THINGS IN THEIR COMMUNITIES; online programmes. WE LOOK FOR SOMETHING MORE. Brightside was the first social enterprise to graduate from our SBT Design programme in 2016 when it secured

cash and in-kind assistance from SBT worth £430,000 to Those in our portfolio share a bold ambition for growth implement a bold plan for growth developed with us. to meet a pressing social need; and their leadership teams have the vision and appetite to make that During 2016/17, Brightside successfully recruited its first expansion happen. They’re not just dreamers, they’ve all Head of Finance, a role we are match-funding. Support developed business models that are proven and was provided to scope the role, select the incumbent and effective. They’re collaborators too, willing to work with help them to establish the finance function effectively. our business experts and heed their advice. Assistance has also included a customer review by EY, The result? With our support they’re scaling up to help board facilitation by Bain and mentoring of senior staff thousands more people across the country: from children through Thomson Reuters and EY. On-going support born into poverty to elderly folk facing isolation and comes from Brightside’s SBT Investment Director, Sabine loneliness. They’re tackling mental health challenges, Chappard from Credit Suisse. educational disadvantage, re-offending rates and more. www.brightside.org.uk

Quite simply, they are + VALUE OF SBT SUPPORT TO DATE changing lives. ind out how. £226,000

Read on to f + TOTAL BENEFICIARIES (2016/17)

9,457

Note: For each social enterprise, the ‘Value of SBT Support To Date’ shown represents the total value of cash and services delivered by SBT up to the end of May 2017. 18 As such it does not necessarily represent the full amount of investment committed by SBT to the organisation. OUR PORTFOLIO

Catch Up® works to address literacy and numeracy The Challenge is the largest provider of the government’s difficulties that contribute to underachievement in National Citizen Service programme for young people schools. It does that by offering structured one-to-one and one of the UK’s fastest growing social enterprises. interventions proven to significantly improve achievement. Its mission is to build a more integrated society, connecting people across all ethnic groups, incomes Over 4,500 UK schools use Catch Up® and since the charity and backgrounds. started, it has trained nearly 27,500 teachers and teaching assistants, who have helped over 540,000 struggling Since launching in 2009, The Challenge has grown annual learners to achieve more. With SBT’s assistance, it aims to revenues to £70 million. 2017 will be its biggest year ever, have trained more than 40,000 supporting adults and with over 50,000 young people going through its programmes: helped over one million children by 2019. National Citizen Service; Step Forward, a high-quality apprenticeship programme; and HeadStart, which gets ® SBT has worked with Catch Up since 2014 and support young people volunteering in their local community. in 2016/17 included roll-out of a new data collection and impact tracking tool, developed with us. This is now used SBT started working with The Challenge in early 2011 and by schools, to track and monitor the impact of Catch Up® has strongly supported its development in areas including interventions on pupils. strategy, legal advice, operations, IT, procurement, project management and human resources. SBT Investment Director for Catch Up®, Tom Whitely from Bain & Company, helped to recruit a new CEO, who Help in 2016/17 included competitor analysis support from starts in autumn 2017. A new SBT-funded Head of EY and Thomson Reuters and on-going advice from its SBT Business Development has made a positive impact and Investment Director Paul Armstrong from Permira. Permira supported an IT security audit. www.the-challenge.org www.catchup.org

+ VALUE OF SBT SUPPORT TO DATE + VALUE OF SBT SUPPORT TO DATE £563,000 £2,432,000

+ TOTAL BENEFICIARIES (2016/17) + TOTAL BENEFICIARIES (2016/17) 50,601 52,341

19 OUR PORTFOLIO

Challenge Partners is a practitioner-led education Hertfordshire Independent Living Service (HILS) supports charity, with a mission to improve pupils’ outcomes disabled, elderly and vulnerable people to live and reduce educational inequality through effective independently in their homes by providing meals on wheels collaboration. Its national network comprises over and other caring support services. 500 schools, dedicated to working together to develop a world-class, self-improving and sustainable HILS’ award-winning model, combining business efficiency education system. with compassion and innovation, has enabled it to grow and buck the national trend of decline in meals delivery In 2016/17 Challenge Partners increased the number of services, with overall customers up 18% on last year. children it supports by 40%, a very positive achievement, During the year it delivered nearly 565,000 interventions particularly when reducing school budgets are under for its customers: a record number for HILS. pressure. SBT has worked with HILS since spring 2015 with help SBT has worked with Challenge Partners since 2014 and including: a strategic review; governance assistance to support has included strategy development and strengthen the board of trustees; and support in 2016/17 strengthening its board of trustees. to launch London Independent Living Service (LILS), a In 2016/17, Bain delivered a major strategy project, meals service in London. focused on product proposition led by Partner Marc In 2016/17 HILS’ SBT-funded Finance Director also added Berman working with fellow Partner Lili Chahbazi, value, developing management information and performance Challenge Partners’ SBT Investment Director. Challenge data, in collaboration with trustee Matt Willis, from Thomson Partners will implement their recommendations in the Reuters. On-going advice has been provided by SBT coming year, enabling the business to remain high quality Investment Director David Alexander from British Gas. and competitive in a challenging environment. www.hertsindependentliving.org www.challengepartners.org

+ VALUE OF SBT SUPPORT TO DATE + VALUE OF SBT SUPPORT TO DATE £758,000 £577,000

+ TOTAL BENEFICIARIES (2016/17) + TOTAL BENEFICIARIES (2016/17)

270,000 13,027

20 OUR PORTFOLIO

NEW THIS YEAR

I CAN helps children with communication difficulties London Early Years Foundation (LEYF) is the UK’s get the support they need to talk and learn. Its social largest social enterprise nursery group, providing enterprise, started in 2012, provides in-school high-quality care and education for young children programmes to address language difficulties, enabling across London. Using a unique business model where up to 82% of children to catch up with their peers. the surplus from full fee-paying children subsidises reduced-cost or free places for others, LEYF provides Communications difficulties are widespread: 50% of excellent early years education for children regardless children in some socially deprived parts of the UK start of income level. school with poor language skills, with a profound impact on their life chances. In 2016/17 LEYF grew the number of children supported by 18% year on year. Bain delivered a major strategy I CAN graduated from our SBT Design Programme in project, helping LEYF decide to consolidate its core 2016/17, securing support worth £515,000 to implement a business to deliver full potential. EY provided cashflow plan to triple its reach to nearly 100,000 children forecasting support to help manage seasonal variations annually by 2020. It is making strong progress, growing and IBM launched a project to implement a new IT system. beneficiary numbers by 80% year on year. On-going advice comes from SBT Investment Director Our support includes match-funding for a new Commercial Chris Pell from Permira. Manager role, recruited with help from Thomson Reuters SBT has worked with LEYF since 2011 and it has received as well as assistance to develop the business operating our largest investment to date. Help has included legal model. On-going support comes from SBT Investment advice, reviews of fees and infrastructure, plus funding Director, Riccardo Basile from Permira. for key business roles. www.ican.org.uk www.leyf.org.uk

+ VALUE OF SBT SUPPORT TO DATE + VALUE OF SBT SUPPORT TO DATE £119,000 £4,221,000

+ TOTAL BENEFICIARIES (2016/17) + TOTAL BENEFICIARIES (2016/17)

53,626 4,619

21 OUR PORTFOLIO

Moneyline is the UK’s largest social personal lender, The Reader uses shared reading to improve well-being, providing choice for 13 million of the lowest income reduce social isolation and build resilience. By inspiring households in the UK (representing approximately and supporting people to read great literature aloud 20% of the population) that are financially excluded together, it is changing lives and building communities. by mainstream banks and lenders. Each week shared reading groups take place in diverse It operates with a strong social imperative but is also settings such as prisons, schools, hospitals and focused on meeting customers’ small sum borrowing libraries, reaching over 2,000 beneficiaries each month. needs with a consumer-led approach, encouraging SBT has worked with The Reader since mid-2013 and saving alongside a loan to help build a level of help has included impact measurement and strategic financial stability. planning. We have funded manager roles in evaluation Moneyline has lent over £68 million to over 130,000 and business development and currently fund the Chief households with savings deposits of over £8.5 million, Operating Officer post. saving £22 million for the lowest-income households in Help in 2016/17 included legal advice, strategy interest repayments had this been borrowed from development and a customer review. On-going advice is high-cost credit providers. It is continuing to grow its provided by SBT Investment Director Laurence Kiddle impact and reach, to provide UK-wide coverage. from Thomson Reuters. SBT has assisted Moneyline since 2012, helping in areas With SBT’s support, The Reader secured investment to including legal advice, human resources and strategy transition to a volunteer-led model, recruiting nearly 500 development. Support has also been given to strengthen new volunteers aged 50+. It was also confirmed as an Arts the organisation’s board. Council England National Portfolio Organisation, 2018 – 2022. www.moneyline-uk.com www.thereader.org.uk

+ VALUE OF SBT SUPPORT TO DATE + VALUE OF SBT SUPPORT TO DATE £705,000 £616,000

+ TOTAL BENEFICIARIES (2016/17) + TOTAL BENEFICIARIES (2016/17)

16,390 8,222

22 OUR PORTFOLIO

NEW THIS YEAR

Shakespeare Schools Foundation (SSF) uses the unique User Voice gives a voice to people in prison and on power of Shakespeare to transform lives. As the world’s probation, increasing their chance of successful largest youth drama festival, it gives primary, secondary rehabilitation. It currently helps one third of people in and special school children the opportunity to perform prison and on probation in England and Wales. Through abridged Shakespeare plays in professional theatres its councils and consultation services it provides across the UK. critical feedback to prison governors and probation service managers. Participants, almost a quarter of whom are disadvantaged students, see a demonstrable increase in their confidence User Voice was started eight years ago by CEO Mark and literacy. Johnson MBE, an ex-offender with a strong vision for changing the system he had experienced himself. Most In 2016/17, SSF had children from 1,125 schools participating User Voice staff have personal experience of the criminal in its national festival. During the year SSF also completed justice system, giving them a unique insight. its rebrand to Shakespeare Schools Foundation, reflecting its wider activity and potential beyond the festival. User Voice graduated from our SBT Design programme in 2016/17 and secured a growth package of cash and business SBT has supported SSF since 2013 in areas including expertise worth £580,000. This includes funding to recruit a strategy, pricing, governance and management Commercial Manager, appointed after scoping of the internal reporting. Help in 2016/17 included finance and legal finance system, supported by Thomson Reuters. advice and recruitment of 11 mentors to support the development of leadership capabilities across SSF’s core Other assistance has included strategy development and team. On-going support is provided by SBT Investment legal advice. On-going oversight is provided by SBT Director Stephen Lambert from EY. Investment Director Dee Keshwara from Centrica. www.shakespeareschools.org www.uservoice.org

+ VALUE OF SBT SUPPORT TO DATE + VALUE OF SBT SUPPORT TO DATE £2,348,000 £156,000

+ TOTAL BENEFICIARIES (2016/17) + TOTAL BENEFICIARIES (2016/17) 26,000 106,610

23 SBT DESIGN AND NETWORK SBT DESIGN IN NUMBERS + + 8 SOCIAL ENTERPRISES HAVE BEEN AWARDED PLACES ON THE SBT DESIGN PROGRAMME

FLOURISHING + 2 ARE CURRENTLY IN SBT DESIGN: OUR NETWORK STEP BY STEP AND THE BRILLIANT CLUB BY DESIGN A GROWING COMMUNITY OF + 4 HAVE JOINED OUR MAIN PORTFOLIO: BRIGHTSIDE, I CAN, TWINING ENTERPRISE OUTSTANDING SOCIAL AND USER VOICE ENTREPRENEURS

HELPING MORE GREAT SOCIAL + £2,025,000 WORTH OF SUPPORT IS COMMITTED

ENTERPRISES PREPARE FOR TO THOSE 4 SBT DESIGN GRADUATES Since SBT began in 2010, we have also worked with: GROWTH IS THE GOAL OF SBT • Bikeworks – Changing lives through cycling and bicycle-related training and employment DESIGN, THE PROGRAMME WE • Brighter Future Workshop – Transforming lives LAUNCHED IN 2015/16. through recycling mobility equipment • Enabling Enterprise – Supporting students to succeed Through SBT Design, established social enterprises get New to SBT Design in 2016/17 through enterprise hands-on support for up to 18 months to jointly create a • Twining Enterprise robust business plan for sustainable growth. Some go on • Fashion Enter – Fashion skills for employment Helping people with mental to secure a package of cash and in-kind investment from health challenges get work. • Inspiring Futures – Great careers advice for all SBT or elsewhere to implement that plan. We aim for all to emerge stronger from an in-depth business review. Twining joined SBT Design in early 2016/17 and went on • Timewise – Championing flexible working to be awarded an investment of cash and in-kind support Each has a dedicated SBT Investment Director, a senior • Young Advisors – Empowering young people worth £485,000 from SBT in summer 2017. leader from one of our corporate partners who supports All remain part of the SBT family, keeping in touch them through the structured SBT Design programme. through learning and networking events. • The Brilliant Club In 2016/17, two high potential social enterprises Increasing the number of pupils from graduated from the programme and went on to receive They can continue to benefit from occasional advice and under-represented backgrounds going full investment from SBT. They are: support from our business experts. to highly-selective universities. • I CAN – The children’s communication charity The Brilliant Club was awarded a place • User Voice – Improves criminal justice rehabilitation on SBT Design in 2017. through collaboration Continuing in SBT Design is: • Step By Step - Empowers young people and prevents homelessness hands-on support for up to 18 months to jointly create a robust business plan for sustainable growth

24 SOCIAL BUSINESS TRUST OUR NETWORK LOOKING AHEAD

We’ve had a great start to 2017/18, including the launch of our Unlocking Growth guide. Unlocking Growth – The Insider’s Guide To Scaling Your Social Enterprise shares what we and our portfolio have learnt about successfully growing social enterprises, drawing on the experience of our corporate partners. Evan Davis, presenter of BBC TV’s Newsnight and Dragon’s Den, joined us and 100 social entrepreneurs and top business people to launch Unlocking Growth at a lively event in July, hosted by Permira. Adele Blakebrough MBE, CEO of SBT said: “We hope Unlocking Growth inspires and encourages more great social enterprises to grow and help thousands more people in need.” Find out more at www.socialbusinesstrust.org

“We hope Unlocking Growth inspires and encourages more great social enterprises to grow and help thousands more people in need. ”

25 SOCIAL BUSINESS TRUST

615,000 OUR ACCOUNTS Charitable activities, Investment in projects £3,321K Cash donations from business partners 526,000 £995K

Annual SBT portfolio direct

beneficiaries 398,000

Incoming resources Resources expended Year ended 31 May 2017 Year ended 31 May 2017

156,000

110,000

Professional support provided Governance Cost of generating 47,000 by business partners costs voluntary income

£2,646K £117K £131K 5,000

2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17

Note: Professional support is recognised as income when the services in Note: Resources expended consist of costs incurred, cash grants paid Note: SBT calculates beneficiary numbers using unaudited returns received question are provided and are valued by the trustees of SBT at a prudent and the estimated market value of professional services provided. from our portfolio. When calculating cumulative beneficiary numbers, estimate of the market value of those services. Costs incurred include attributable VAT as this cannot be recovered. appropriate adjustments are made to eliminate double counting.

A full version of our accounts is available on the Charity Commission website 26 OUR VOLUNTEERS

WHETHER TOP TALENT OR SENIOR DECISION-MAKERS, OUR BUSINESS VOLUNTEERS ARE AMAZING. THEY MAY BE SMART, FOCUSED AND SOMETIMES CHALLENGING BUT ARE ALSO POSITIVE, KIND AND INCREDIBLY GENEROUS IN SHARING THEIR PROFESSIONAL EXPERTISE. THEIR HELP IS INVALUABLE IN SUPPORTING OUR SOCIAL ENTERPRISES TO GROW. THANK YOU TO EVERYONE HERE FOR YOUR CONTRIBUTION IN THE LAST YEAR.

Joe Lischwe Andrea Powell Rachel Young Riccardo Basile John Enright Andrew Bradford Ray MacSweeney Salvatore Ruocco Jun Narui Anoli Mehta Richard Harrison Ahmed Abdelazim Karina Ibadullayeva Clare Burgess Berna Demiray Rohan De Rozario Alexander Haussmann Katherine Kajzer-Hughes Daniel Harrison Chloe Pham Rommel J Johnson Amarvir Bhullar Khee Lim Hilary Evenett Chris Scott Sabrina Clarke Andrea Arroyo Lili Chahbazi Jamie Andrew David Coen Seema Khan Amy Tucker Andrew Honigman Luke Walton Jonny Myers David Green Simon Baxter Antonia Wade Astrid Gonzalez-Rabade Lux Paterson Laura King David Stephenson Simon Gooch Ashley Byford-Bates Brett Pentz Maneesh Menon Leigh Smith Dennis Mooney Stephen Lambert Babar Hayat Cameron Young Marc Berman Lukas Wetzel Diana Spehar Steve Varley David Delaney Charlotte Duncan Martin Ostholt Matteo Sbraga Dinesh Sathianathan Szandra Bebok Jan-Coos Geesink Chelsey Locarno Matt Diffey Maximilian Buttinger Emma Wilcox Tim Wainwright Joe Yates Chris Watkins Matthew Grant Michael Rueter Harry Gaskell Tom Schneider John Craze Christian Mazzi Mikhail Petrov Nancy Li Holly Dunne Justine Flately Ciyi Lim Min Zou Sarah Langton Ian Beer Laura Arenson Lisa Fernandes Colm Farrell Piotr Krawczyk Vanessa Marsland James Stevens ® Danielle Burgs-Escobar Robert Grant Janika Parmar Lucinda Case David Meads Sarah Bole Joe O’Connor Brian Naylor Luke Seal David Seddon Sarah McMorrine Julian Broughton Daniel Tabet Matt Balls David Wolle Si Domone Kay Bines David Stokes Matt Willis Diane Berry Sophie Hall Hassain Choudhary Kaz Lacey Kate Taylor Mick Leahy Dipti Gohil Tom Whiteley Kate Butchart Klara Fay Tosca Maria Colangeli Mitchell Omer Emeric Karacsonyi Zoe Zhoa Martin Catchpole Laolu Akin Oteniya Vineet Khurana Penny McPherson Emma Berridge Russell Chambers Lee Madden Rajpal Panessar Frank Ford Sabine Chappard Lily Ash Richard Milsom Garren Bird Zoe Yuill Luis Filipe Rick Golightly Gemma Cotton Mariano Godino Sarah Robbins Imogen Buchan Matt Watt Adele Moore Stephen Bergin Jacqueline Rowlands Mhairi Wright Chris Davison Steven Watson Swati Garodia James Hadley Anwen Bottois Namata Ssebalijja Chris Pell Jamie Spencer David Alexander Niamh O’Donnell Jack Alcock OTHERS Jennifer Hamilton Dee Keshwara Adele Jenkins Nicholas MacLeod John McGuigan Guy Davies Jennifer Withers Alasdair McAlley Priyanka Savjani Matthew Meylan Sarah Dingwell Joanne Thompson Alex Keech Priyanka Tailor Paul Armstrong 27 + GET INVOLVED

Top Social Enterprises World Class Corporate Partners Outstanding Business Volunteers The social enterprises we support are special. They have a We work with select, world-class businesses which share Our volunteers are mainly top executives and rising stars, strong social mission, a proven track record and a robust a belief in the power of business and social enterprises who are excited to use their business expertise to grow business model, with revenues of c.£1 million or more and working together to tackle pressing problems in society. social impact, whilst also developing their skills, a high proportion of earned income. They have the ambition They also share a desire to offer employees high-quality knowledge and networks. Opportunities are scoped to fi t and potential to grow to national scale or signifi cance. And skills-based volunteering opportunities to support their with demanding day-jobs. To volunteer with us you need they have the capacity and willingness to work with us and development, whilst helping leading social enterprises grow. to work for one of our corporate partners or get your be open to change. employer involved.

Interested in working with us? Let’s talk.

+ CONTACT US Social Business Trust, [email protected] www.socialbusinesstrust.org 13 St Swithin’s Lane, 0203 011 0770 London EC4N 8AL @SBT_UK