Deutsche telekom services Czech republic Company presentation OVERVIEW

01 Group 02 Deutsche Telekom Services Europe 03 Deutsche Telekom Services Europe Czech Republic: overview 04 Deutsche Telekom Services Europe Czech Republic: our Teams

2 DEUTSCHE TELEKOM PROFILE

 German company  Headquarters in Bonn  By revenue the largest provider in Europe – 73 bn. € (2016)  Formed in 1996 - the former state-owned monopoly Deutsche Bundespost was privatized  Active in 36 countries worldwide  More than 218.000 employees DEUTSCHE TELEKOM figures

Customers & Markets Facts & Figures

Customers Markets Telekom in figures, 2018 Employees & responsibility  Employeesworldwide: 215,675  178.4 mnmobile customers  Presentin > 50 countries  Revenue € 75.7 bn  5,713 trainees and cooperative 27.9 mnfixed-network lines/  Germany, Europe and the USA:  Adjusted EBITDA € 23.3 bn degree students in Germany 20.2 mnbroadband lines with own infrastructure  Free Cash-Flow € 6.2 bn  Pioneer of social issues  Approx. 8.2 m TV customers  T-Systems: global presence& (climate protection, data privacy, alliances via partners diversity, etc.)

Source: DT 2018 annual report

4 Company presentation OVERVIEW

01 Deutsche Telekom Group 02 Deutsche Telekom Services Europe 03 Deutsche Telekom Services Europe Czech Republic: overview 04 Deutsche Telekom Services Europe Czech Republic: our Teams

5 Where does dtse stand in the deutsche telekom group? operating model

Future target operating Headquarters give an explicit Group model leads to additional strategy and steer consistently headquarter SERVICES PROVIDED BY DTSE TO CUSTOMERS Internal service provider Dtse achieves high quality at competitive cost

Growth Focus on Customer National Satisfaction & competition companies ▪ Back-office functions

▪ Transactional activities

6 Who are dtse customers?

National Companies and T-Systems Units

T-Mobile Polska Telekom T-Systems Units

T-Mobile CZ

T-Mobile Austria Telekom Albania

T-Mobile Netherlands

Telekom Deutschland

Magyar Telekom OTE

Slovak Telekom T- Systems Units

7 AT HOME IN EUROPE

More than 3.600 people1. We are active at 10 locations

GERMANY SLOVAKIA ROMANIA Hamburg

Cologne Bratislava Bucharest Leipzig 1066 604 182 Cologne GERMANY DarmstadtDarmstadt Kosice Timisoara Darmstadt CZECH 399 203 161 REPUBLIC Kosice Nuremberg Brno HamburgHamburg SLOVAKIA Bratislava 162 CZECH REPUBLIC LeipzigLeipzig Brno ROMANIA 383 140 Timisoara Bucharest NurembergNuremberg 139

1 Financial Report 12.2018 8 Our Strategy explained New level of service

Growing with Innovations Best customer experience DTSE fosters an innovative culture to identify and Satisfaction of our customers is a main target for implement innovations DTSE, as we want to support our customers to improve their business

Delivering high quality Great place to work Automation and digitization combine We use the chances of transformation efficiency with high quality standards design dialog and collaboration, to make employees ready for responsibilities Improving Competitiveness We push efficient growth through best practice and know-how sharing.

9 Company presentation OVERVIEW

01 Deutsche Telekom Group 02 Deutsche Telekom Services Europe 03 Deutsche Telekom Services Europe Czech Republic: overview 04 Deutsche Telekom Services Europe Czech Republic: our Teams

10 The center of excellence in brno in a nutshell

Strong know-how in the areas of Founded in 26th October 2016 Accounting, Finance, Procurement, Strategy and Business Development

Subsidiary of Deutsche Driving cutting-edge projects Telekom Services Europe AG for the whole group

“Investor of the Year 2016” in IT Growth based on the promotion of category in Czech Republic innovative and exerimental environment

11 Dtse cz figures

41% male 18 languages

+140 employees Age 16 nationalities

33 : average age 59% female

12 Our proposition for you ARE YOU WITH US?

UNLIMITED opportunities FOR YOUR GROWTH to make an impact on customers and colleagues

www.dtse.cz 13 Our proposition for you ARE YOU WITH US?

UNLIMITED opportunities FOR YOUR GROWTH

to make an impact on customers and colleagues

We believe everyone can drive the change. And we are here to enable that. This is why with our supportive network, will do everything to ensure that You have all the opportunities to do so. With the future work environment, the opportunities to work autonomously and constantly develop personally and professionally, we support Youto make an impact. And for us, impact is not just a buzzword - it means that You can continuously improve Your skills in challenging innovative projects and move our company forward.

www.dtse.cz 14 STRONG BASIS FOR SUPPORTING THE PROPOSITION….

The Proposition Unlimited opportunities for your growth to make an impact on customers and colleagues

LIVING CULTURE GUIDING PRINCIPLES

Career and Work-Life Learning and Participation Pillars Personal Qualification and Recognition Fit Development

www.dtse.cz 15 CUSTOMER DELIGHT AND SIMPLICITY DRIVE OUR ACTION I am t – Count on me

Respect and Integrity Guide Our behavior

TEAM TOGETHER – TEAM APART

Best place to Perform and grow #LIVINGCULTURE our behaviours

Thinking out of the box Taking accountability Giving feedback Every change starts with an idea and Our people are driving projects from Can you imagine a place where right mindset. We keep questioning scratch to execution with courage of improvements happen without the status quo and you will never hear developing ideas that affect the whole feedback? We can’t! Everyone is open to “We have always done it like this”. company. We trust. receiving and even seeking feedback.

Collaborating People being first We work hard to develop strong relationships Fairness begins with us. We believe a diverse among teams to serve our growing customer and inclusive workplace fosters innovation base. We give Kudos to each other, share and creativity and commits to building a gratitude, and successes. culture where everyone feels included.

www.dtse.cz 17 #aboutyou more time for what really matters

Flexible working Free coffee and Pension hours 25 Vacation Days fruit everyday Scheme Sick Days Cafeteria Plan Contribution

SodexoCard T-Mobile Bring Your Own Multisport Card Makro Card Vouchers Device Health Offers #Learninglifeforlearning and qualification take your skills to the next level

Internal Certifications Long-term programs in hard and soft skills

E-Trainings DTSE CZ ACCA CAMPUS More than 5200 E-Trainings on HR Suite

In-house Trainings ▪ Become and Internal Trainer ▪ Join trainings from our Trainers

www.dtse.cz 19 #lifeforlearning become an internal trainer

Do you master a topic and want to transfer work-related knowledge to colleagues?

• Create your own program and send in your application • Join the “Train the Trainer” training • Train colleagues • Get rewarded!

20 #yourgrowth the job rotation

21 #yourgrowth bring your own project

Design your Meeting the Start your Celebrate project Management project your success!

THE PMO SUPPORTS YOU! #makeanimpact be part of our community

Certificates Birthdays & of Recognition anniversaries & Appreciation celebration

Wall of Fame

DTSE CZ voice

23 Company presentation OVERVIEW

01 Deutsche Telekom Group 02 Deutsche Telekom Services Europe 03 Deutsche Telekom Services Europe Czech Republic: overview 04 Deutsche Telekom Services Europe Czech Republic: our Teams

24 Our teams

PTP GAC HR SUM SBD

25 Procure to pay (p2p)

The entire business process comprises the purchase requisition, order creation, accounts payable closing, invoice verification and processing of payment

Digitalization and Innovation

Predictive and Real-time analysis/AI Incubator PTP

System and Process Optimization

26 General accounting (gac)

Consolidated entities financial statements preparation, ensuring consistent application and compliance with accounting standards, especially for IFRSs

Coordination & monitoring of closing process and comments

Responsibility for non-current assets of consolidated GAC companies;

Development & implementation of procedures, processes and rules for all non-current assets & measurement of individual items.

27 Human resources (hr)

Recruiting Process

Onboarding new employees

Policies and Procedures HR

Relocating Employees

28 Supplier management (sum)

Bucket Management

Contract Management

Roles and Authorizations

IT Steering in EU sum Infrastructure Management

Demand Management

29 Strategy and business development (sbd)

Strategy Development

Target Management

Benchmarking

sbd Portfolio Enlargement

Coordination of Supervisory and Management Board

30