Deutsche telekom services Europe Czech republic Company presentation OVERVIEW 01 Deutsche Telekom Group 02 Deutsche Telekom Services Europe 03 Deutsche Telekom Services Europe Czech Republic: overview 04 Deutsche Telekom Services Europe Czech Republic: our Teams 2 DEUTSCHE TELEKOM PROFILE German telecommunication company Headquarters in Bonn By revenue the largest telecommunications provider in Europe – 73 bn. € (2016) Formed in 1996 - the former state-owned monopoly Deutsche Bundespost was privatized Active in 36 countries worldwide More than 218.000 employees DEUTSCHE TELEKOM figures Customers & Markets Facts & Figures Customers Markets Telekom in figures, 2018 Employees & responsibility Employeesworldwide: 215,675 178.4 mnmobile customers Presentin > 50 countries Revenue € 75.7 bn 5,713 trainees and cooperative 27.9 mnfixed-network lines/ Germany, Europe and the USA: Adjusted EBITDA € 23.3 bn degree students in Germany 20.2 mnbroadband lines with own infrastructure Free Cash-Flow € 6.2 bn Pioneer of social issues Approx. 8.2 m TV customers T-Systems: global presence& (climate protection, data privacy, alliances via partners diversity, etc.) Source: DT 2018 annual report 4 Company presentation OVERVIEW 01 Deutsche Telekom Group 02 Deutsche Telekom Services Europe 03 Deutsche Telekom Services Europe Czech Republic: overview 04 Deutsche Telekom Services Europe Czech Republic: our Teams 5 Where does dtse stand in the deutsche telekom group? operating model Future target operating Headquarters give an explicit Group model leads to additional strategy and steer consistently headquarter SERVICES PROVIDED BY DTSE TO CUSTOMERS Internal service provider Dtse achieves high quality at competitive cost Growth Focus on Customer National Satisfaction & competition companies ▪ Back-office functions ▪ Transactional activities 6 Who are dtse customers? National Companies and T-Systems Units T-Mobile Polska Telekom Romania T-Systems Units T-Mobile CZ Hrvatski Telekom T-Mobile Austria Telekom Albania T-Mobile Netherlands Crnogorski Telekom Telekom Deutschland Makedonski Telekom Magyar Telekom OTE Greece Slovak Telekom T- Systems Units 7 AT HOME IN EUROPE More than 3.600 people1. We are active at 10 locations GERMANY SLOVAKIA ROMANIA Hamburg Cologne Bratislava Bucharest Leipzig 1066 604 182 Cologne GERMANY DarmstadtDarmstadt Kosice Timisoara Darmstadt CZECH 399 203 161 REPUBLIC Kosice Nuremberg Brno HamburgHamburg SLOVAKIA Bratislava 162 CZECH REPUBLIC LeipzigLeipzig Brno ROMANIA 383 140 Timisoara Bucharest NurembergNuremberg 139 1 Financial Report 12.2018 8 Our Strategy explained New level of service Growing with Innovations Best customer experience DTSE fosters an innovative culture to identify and Satisfaction of our customers is a main target for implement innovations DTSE, as we want to support our customers to improve their business Delivering high quality Great place to work Automation and digitization combine We use the chances of transformation efficiency with high quality standards design dialog and collaboration, to make employees ready for responsibilities Improving Competitiveness We push efficient growth through best practice and know-how sharing. 9 Company presentation OVERVIEW 01 Deutsche Telekom Group 02 Deutsche Telekom Services Europe 03 Deutsche Telekom Services Europe Czech Republic: overview 04 Deutsche Telekom Services Europe Czech Republic: our Teams 10 The center of excellence in brno in a nutshell Strong know-how in the areas of Founded in 26th October 2016 Accounting, Finance, Procurement, Strategy and Business Development Subsidiary of Deutsche Driving cutting-edge projects Telekom Services Europe AG for the whole group “Investor of the Year 2016” in IT Growth based on the promotion of category in Czech Republic innovative and exerimental environment 11 Dtse cz figures 41% male 18 languages +140 employees Age 16 nationalities 33 : average age 59% female 12 Our proposition for you ARE YOU WITH US? UNLIMITED opportunities FOR YOUR GROWTH to make an impact on customers and colleagues www.dtse.cz 13 Our proposition for you ARE YOU WITH US? UNLIMITED opportunities FOR YOUR GROWTH to make an impact on customers and colleagues We believe everyone can drive the change. And we are here to enable that. This is why with our supportive network, will do everything to ensure that You have all the opportunities to do so. With the future work environment, the opportunities to work autonomously and constantly develop personally and professionally, we support Youto make an impact. And for us, impact is not just a buzzword - it means that You can continuously improve Your skills in challenging innovative projects and move our company forward. www.dtse.cz 14 STRONG BASIS FOR SUPPORTING THE PROPOSITION…. The Proposition Unlimited opportunities for your growth to make an impact on customers and colleagues LIVING CULTURE GUIDING PRINCIPLES Career and Work-Life Learning and Participation Pillars Personal Qualification and Recognition Fit Development www.dtse.cz 15 CUSTOMER DELIGHT AND SIMPLICITY DRIVE OUR ACTION I am t – Count on me Respect and Integrity Guide Our behavior TEAM TOGETHER – TEAM APART Best place to Perform and grow #LIVINGCULTURE our behaviours Thinking out of the box Taking accountability Giving feedback Every change starts with an idea and Our people are driving projects from Can you imagine a place where right mindset. We keep questioning scratch to execution with courage of improvements happen without the status quo and you will never hear developing ideas that affect the whole feedback? We can’t! Everyone is open to “We have always done it like this”. company. We trust. receiving and even seeking feedback. Collaborating People being first We work hard to develop strong relationships Fairness begins with us. We believe a diverse among teams to serve our growing customer and inclusive workplace fosters innovation base. We give Kudos to each other, share and creativity and commits to building a gratitude, and successes. culture where everyone feels included. www.dtse.cz 17 #aboutyou more time for what really matters Flexible working Free coffee and Pension hours 25 Vacation Days fruit everyday Scheme Sick Days Cafeteria Plan Contribution SodexoCard T-Mobile Bring Your Own Multisport Card Makro Card Vouchers Device Health Offers #Learninglifeforlearning and qualification take your skills to the next level Internal Certifications Long-term programs in hard and soft skills E-Trainings DTSE CZ ACCA CAMPUS More than 5200 E-Trainings on HR Suite In-house Trainings ▪ Become and Internal Trainer ▪ Join trainings from our Trainers www.dtse.cz 19 #lifeforlearning become an internal trainer Do you master a topic and want to transfer work-related knowledge to colleagues? • Create your own program and send in your application • Join the “Train the Trainer” training • Train colleagues • Get rewarded! 20 #yourgrowth the job rotation 21 #yourgrowth bring your own project Design your Meeting the Start your Celebrate project Management project your success! THE PMO SUPPORTS YOU! #makeanimpact be part of our community Certificates Birthdays & of Recognition anniversaries & Appreciation celebration Wall of Fame DTSE CZ voice 23 Company presentation OVERVIEW 01 Deutsche Telekom Group 02 Deutsche Telekom Services Europe 03 Deutsche Telekom Services Europe Czech Republic: overview 04 Deutsche Telekom Services Europe Czech Republic: our Teams 24 Our teams PTP GAC HR SUM SBD 25 Procure to pay (p2p) The entire business process comprises the purchase requisition, order creation, accounts payable closing, invoice verification and processing of payment Digitalization and Innovation Predictive and Real-time analysis/AI Incubator PTP System and Process Optimization 26 General accounting (gac) Consolidated entities financial statements preparation, ensuring consistent application and compliance with accounting standards, especially for IFRSs Coordination & monitoring of closing process and comments Responsibility for non-current assets of consolidated GAC companies; Development & implementation of procedures, processes and rules for all non-current assets & measurement of individual items. 27 Human resources (hr) Recruiting Process Onboarding new employees Policies and Procedures HR Relocating Employees 28 Supplier management (sum) Bucket Management Contract Management Roles and Authorizations IT Steering in EU sum Infrastructure Management Demand Management 29 Strategy and business development (sbd) Strategy Development Target Management Benchmarking sbd Portfolio Enlargement Coordination of Supervisory and Management Board 30.