Public Document Pack
Argyll and Bute Council Comhairle Earra-Ghàidheal Agus Bhòid
Customer Services Executive Director: Douglas Hendry
Kilmory, Lochgilphead, PA31 8RT Tel: 01546 602127 Fax: 01546 604435 DX 599700 LOCHGILPHEAD 29 August 2018
NOTICE OF MEETING
A meeting of the MID ARGYLL, KINTYRE & THE ISLANDS AREA COMMITTEE will be held in the COUNCIL CHAMBERS, KILMORY, LOCHGILPHEAD on WEDNESDAY, 5 SEPTEMBER 2018 at 10:00 AM, which you are requested to attend.
Douglas Hendry Executive Director of Customer Services
BUSINESS
1. APOLOGIES
2. DECLARATIONS OF INTEREST
3. MINUTES (Pages 5 - 12) The Minute of the previous meeting of the Mid Argyll, Kintyre and the Islands Area Committee held on Wednesday, 6 June 2018.
4. PUBLIC AND COUNCILLOR QUESTION TIME
5. LOCAL GOVERNANCE REVIEW - FEEDBACK FROM THE BIG LISTEN EVENTS IN MID ARGYLL, KINTYRE AND THE ISLANDS (Pages 13 - 42) Report by Business Manager
6. CARE IN KINTYRE AND TRANSFORMATION Update by Senior Service Planning Manager
7. AREA SCORECARD (Pages 43 - 64) Report by Performance Management and Improvement Officer
8. SUPPORTING COMMUNITIES FUND
(a) Annual Monitoring Report for the 2017/18 Awards (Pages 65 - 76) Report by Community Planning Manager (b) Supporting Communities Fund 2018/19 Pilot Project (Pages 77 - 84)
Presentation by Rick Rijsdijk, Director, Social Value Lab 9. THE STRATEGIC HOUSING FUND AND THE STRATEGIC HOUSING INVESTMENT PLAN - TO FOLLOW Report by Team Leader, East
10. ISLAY AND JURA ROAD TRAFFIC SPEEDS - BRIEFING NOTE (Pages 85 - 88) Report by Head of Roads and Amenity Services
11. INVERARAY CARS PROJECT (Pages 89 - 94) Report by Conservation Area Regeneration Scheme (CARS) Officer
12. GM DUNCAN AND ANDREW GREENLEES TRUST - TO FOLLOW Report by Area Committee Manager
13. CAMPBELTOWN CARS GRANT RECOMMENDATION REQUEST AND PROGRESS REPORT FOR PROJECT
(a) Report by Project Officer, Campbeltown (Pages 95 - 102)
E1 (b) Appendix 1 (Pages 103 - 104)
14. CAMPBELTOWN TOWN CENTRE (Pages 105 - 116) Report by Project Officer, Campbeltown
REPORTS FOR NOTING 15. MAKI WORK PLAN (Pages 117 - 120)
The Committee will be asked to pass a resolution in terms of Section 50(A)(4) of the Local Government (Scotland) Act 1973 to exclude the public for items of business with an “E” on the grounds that it is likely to involve the disclosure of exempt information as defined in the appropriate paragraphs of Part 1 of Schedule 7a to the Local Government (Scotland) Act 1973.
The appropriate paragraphs are:-
E1
Paragraph 6
Information relating to the financial or business affairs of any particular person (other than the authority). Mid Argyll, Kintyre & the Islands Area Committee
Councillor John Armour Councillor Rory Colville Councillor Robin Currie (Chair) Councillor Anne Horn Councillor Donald Kelly Councillor Donald MacMillan (Vice-Chair) Councillor Douglas Philand Councillor Alastair Redman Councillor Sandy Taylor
Shona Barton, Area Committee Manager
Contact: Lynsey Innis, Senior Committee Assistant; Tel: 01546 604338 This page is intentionally left blank Page 5 Agenda Item 3
MINUTES of MEETING of MID ARGYLL, KINTYRE & THE ISLANDS AREA COMMITTEE held in the THE COLUMBA CENTRE, ISLAY on WEDNESDAY, 6 JUNE 2018
Present: Councillor Robin Currie (Chair)
Councillor Donald McMillan Councillor Anne Horn Councillor Sandy Taylor Councillor Alistair Redman Councillor Dougie Philand Councillor Rory Colville Councillor Donald Kelly Councillor John Armour
Attending: Jim Smith, Head of Roads and Amenity Services (items 10&11 by Lync) Shona Barton, Area Committee Manager Stephen Harrison, Head Teacher of Islay High School Aileen MacAulay, Health & Social Care Partnership (item 6 by Lync) Kathleen Johnston, Education Officer Sandra Clark, Education Officer (item 7 by Lync) Pauline Inglis, Education Officer (item 7 by Lync) Jenni Minto, Islay Community Council Sergeant Morag Stirling, Police Scotland
1. APOLOGIES
There were no apologies for absence intimated.
2. DECLARATIONS OF INTEREST
There were no declarations of interest intimated.
3. MINUTES
The Minute of the Mid Argyll, Kintyre and the Islands Area Committee meeting held on 7th March 2018 was approved as a correct record.
4. PUBLIC AND COUNCILLOR QUESTION TIME
Isobel Epps asked the Committee if there are any plans to restrict campervans coming onto the Island?
Discussion took place on the facilities for emptying toilets, parking of campervans across the island and the opportunities for working with Cal Mac in relation to the numbers of campervans coming onto the island.
It was agreed to investigate the possibility of the Community Council on Islay liaising with the Community Councils on Mull and Tiree to learn from their experience. The Committee noted that a leaflet was being produced regarding the campervan issue and would be available shortly. It was agreed that there would be an update provided at the next Area Committee.
Jim MacCalman of Islay Community Council asked for an update on the progress of the all-weather sports pitch on Islay? The Chair advised that discussions were Page 6 ongoing with Live Argyll as they would be responsible for maintenance of the pitch. It is hoped that they should be in a position to get things moving in the next few weeks.
Andy McCallum, Convenor of Jura Community Council asked about the possibility of providing bags and dog fouling bins on Jura. It was agreed to raise this with Roads and Amenity Services.
Rachel Whyte of Islay Community Council asked for an update on timescales in regards to the pathways between Emeravale to Port Ellen and the new houses to Bowmore as it will soon be approaching the dark nights and feels money cannot be an issue when children’s safety is at risk. The Chair confirmed that the Council’s Planning section are currently in discussions with ACHA regarding Bowmore and Cllr. Horn said that she was dealing with the situation at Port Ellen through West Highland HA.
Discussion took place on the proposals around further development in Bruchladdich, Keils and Ballygrant and the need for adequate pathways to be put in place. The need for key infrastructure to be put in place and the criteria for signing off planning applications was also discussed.
It was asked if Housing Associations follow the same planning regulations as private builds? The Chair confirmed this is correct.
Andy McCallum, Convenor of Jura Community Council asked if pathways could be included in the Rural Growth Deal? The Chair advised that they are currently looking for suggestions and comments.
Jim Porteous asked if West Highland Housing Association are aware of the footpath problem and if there is going to be a second phase build? Councillor Horn confirmed that they are looking at this already and a second phase has been agreed. Councillor Horn agreed to contact WHHA for a timeframe of works.
Catriona Bell asked for an update on the housing development at Keils and asked if there would be a pathway taken into account for this development? The Chair advised that the plan for 4 houses at Keils fell through but proposals for 4 houses at Ballygrant was being looked into and since then discussions have restarted over the site at Keils. Catriona asked if an update on the current position could be looked into as a matter of urgency as there are no affordable houses for distillery workers.
Isobel Epps asked if there could be a bus put on for the 29 children at Keils Primary School? Kathleen Johnston, Education Officer suggested to write to the Council’s School Transport with her request.
The Committee heard a question from Rachel Whyte regarding a proposal for demolishing houses at Bunnahabhain. It was confirmed that members who are on the Planning Protective and Licensing Committee are unable to make comment on applications prior to them going to Committee. It has been confirmed since the meeting that demolition does not require planning consent.
Andy McCallum, Convenor of Jura Community Council asked if a footpath in Craighouse would be considered for future planning. Councillor Horn confirmed she has raised this in the Council Casebook system and agreed to chase this matter up. Page 7
Jim Porteous asked for the timescale on the Port Askaig Scoping Exercise? It was agreed that this would be passed onto the Head of Roads and Amenity Services for an answer.
Councillor Kelly asked for an update to the next MAKI Area Committee meeting on the grass cutting schedule for Members to consider. It was agreed that the Amenity Performance Manager would be contacted for this information and that all Members would be informed as soon as possible by email.
He also asked what the plans and timescales are for replacing the septic sewage tank on the B843, Meadowburn Campbeltown. The Committee agreed to write to Scottish Water.
Councillor Kelly asked for an update to come to the MAKI Area Committee meeting in September, on what further work is required in Campbeltown town centre when the CARS Scheme comes to an end. It was agreed that Mr Lafferty would be contacted and asked to bring a report to the next Area Committee in September.
He asked if an officer can attend the MAKI Area Committee in September to discuss the Strategic Housing Fund, with the possibility of using this fund to help refurbish properties. It was agreed that the appropriate Officer would be invited to the next MAKI Area Committee meeting.
Councillor Philand asked if it was possible for the Roads and Amenity Services department to purchase a lawnmower to pick up grass in cemeteries. It was agreed to contact the Head of Roads and Amenity Services regarding this.
Councillor Redman asked if Scottish Water plan to replace the broken drains especially in Port Charlotte and the bus turning area in Portnahaven, the Committee agreed to write to Scottish Water.
Councillor Horn asked if the pathway in Bowmore could be progressed with disabled access. It was agreed that this matter would be passed to the appropriate Officer.
Councillor Horn advised that the slide at the football field in Tarbert is broken and rotting which is making it unsafe for children to play on, she asked if this could be looked into. It was agreed that this information would be passed onto the appropriate Officer.
She also advised that there are no dog bins in Jura and asked if there is a possibility some could be put on Jura. It was agreed that this would be passed to the Head of Roads and Amenity Services.
Councillor Horn raised a concern in regards to breast screening in Kintyre. She advised that patients are having to travel to Campbeltown at short notice and are being offered no alternative appointment if they cannot get the time off work. She asked if this could be highlighted to the Health and Social Care Partnership.
Councillor Horn confirmed that the Islay Dentist has agreed to take the mobile dentist van over to Jura to save the residents of Jura travelling over to Islay for a check-up. She asked for any possible sites to be identified.
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She asked if the Area Committee could write to the bus company on Islay and ask for the bus time from the airport to be changed as the bus misses the ferry to Jura by 6 minutes. It was agreed that this would be passed onto the appropriate Officer.
Councillor Horn also asked if the Skipness Road signs could be replaced, the Committee agreed to contact the Head of Roads and Amenity Services.
Councillor Horn raised her previous concern over the deer droppings at Jura Primary School. She confirmed that the Council has no budget to erect the fence but someone has agreed to do this free of charge which needs Council approval. It was agreed that this would be raised with the appropriate officer.
Councillor John Armour asked if the MAKI area could use the Oban grass cutting machine which picks up the grass as it is cut. It was agreed that this would be passed to the Head of Roads and Amenity Services.
Councillor Armour asked if the Area Committee could contact Scottish Water and get a timescale for the works to be carried out in Campbeltown on the 200m stretch on the B843 Machrahanish to Campbeltown? It was agreed to that this would be included in the letter to Scottish Water.
5. WW100 ISLAY
The Area Committee heard a presentation from Jenni Minto on the WW100 event which took place on Islay on Friday 4th May 2018.
She advised that the event on 4th May was a great success and thanked the Council for their support, good partnership working for the event and for funding as this helped to leverage funding from other partnerships.
Jenni spoke about the whole year of commemorations which are planned. She discussed a number of positives which have been achieved from the event in Islay which included that the War Memorials have been cleaned and lettering has been re- done, South Islay Development have planted 12,000 new trees and there was a service on 5th February for the Tuscania commemoration.
She advised the schools were a great support for the event and have used WW1 for learning and a poet came over to the island to create work.
She advised the Stars and Stripes Flag came home to Islay on 2nd May and was put in the museum which has given them an 11% rise in visitors in May.
She is currently planning a Legacy Fund and asked the Committee for any ideas.
She advised the Committee of some upcoming events:-
VC Ceremony in Portnahaven on 24th August Woodlands Trust of Scotland on 3rd & 4th September Ottranto Event on 6th October Bonfires across Scotland on 11th November.
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Decision
The Area Committee noted the presentation and congratulated Jenni for all her hard work for going above and beyond with her time and efforts into the event and for making a positive day out of a tragedy.
(Ref: Presentation by Jenni Minto dated 6th June 2018, submitted).
6. AUCHINLEE CARE HOME
The Area Committee considered a report from the Locality Manager on Auchinlee Care Home/Lorne Campbell Court.
Aileen MacAulay, Health and Social Care Partnership joined the meeting by Skype and took the Committee through the report. She advised that there are 2 vacant flats at Lorne Campbell Court and that there are 3 staff vacancies for permanent posts with the interviews being held on 27th June.
Decision
The Area Committee:-
1. Noted the contents of the report; and 2. Asked that a further update report come to the MAKI Area Committee in September detailing what progress has been made for the future model of care in Argyll and Bute.
(Ref: Report by Locality Manager dated 6th June 2018, submitted).
7. PRIMARY SCHOOL REPORT
The Area Committee considered the Primary Area report for the MAKI area.
The Education Officers for Islay & Jura, Kintyre and Mid Argyll gave an update on their local areas.
Kathleen Johnstone advised that Bowmore Primary School Pre 5 Unit were up for a Gaelic Award at the Education Awards taking place 6th June.
Decision
The Area Committee noted the contents of the report.
(Ref: Report by Education Officer dated 6th June 2018, submitted).
8. SECONDARY SCHOOL REPORT - ISLAY HIGH SCHOOL
The Head Teacher of Islay High School took the Committee through a progress update report on the schools achievements for the 2017 session.
Mr Harrison gave an update on particular strengths and agreed areas of improvement in Islay High School.
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Decision
The Area Committee:-
1. Noted the contents of the report; and 2. Commended the work being done by the school.
(Report by Head Teacher, Islay High School dated 6th June 2018, submitted).
9. AREA SCORECARD
The Area Committee considered the Area Scorecard for financial quarter 4 of 2017/18.
Decision
The Area Committee:-
1. Agreed the contents of the scorecard; 2. Agreed that Parking Penalty Notices should be reported on a regular basis with detail included on the locations of times issued and therefore added to the Scorecard; 3. Noted and agreed the proposed method of presenting the Recycling of Waste information and removal of the Waste by Tonne measures; and 4. Noted the work is ongoing and to respond to Sonya Thomas with requests or comments regarding the layout and format of the Report and Scorecard.
(Ref: Report by Performance and Improvement Officer dated 6th June 2018, submitted).
10. ROAD TRAFFIC SPEEDS - ISLAY AND JURA
The Area Committee considered a report which detailed requests received for consideration of existing speed limits at three locations on Islay and one on Jura.
Decision
The Area Committee agreed the proposals within the report and asked for a further update report to come to the MAKI Area Committee in September.
(Ref: Report by Head of Roads and Amenity Services dated 6th June 2018, submitted).
11. DOG FOULING ISSUES, TARBERT
The Area Committee considered a report on dog fouling issues in Tarbert.
Discussion took place on the problems across many of the areas in Mid Argyll, Kintyre and the Islands with members noting the various initiatives that have been undertaken. The Head of Roads and Amenity Services advised that any information provided by local people in regard to offenders would be acted upon.
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Decision
The Area Committee noted the information provided.
(Ref: Report by Head of Roads and Amenity Services dated 6th June 2018, submitted).
12. MAKI WORKPLAN
The Area Committee considered the Mid Argyll, Kintyre and the Islands Workplan for June 2018.
Decision
The Area Committee noted the Workplan.
(Ref: Mid Argyll, Kintyre and the Islands Workplan dated 6th June 2018, submitted).
This page is intentionally left blank Page 13 Agenda Item 5
ARGYLL AND BUTE COUNCIL Mid Argyll, Kintyre and the Islands Area Committee Chief Executives 05 September 2018
Local Governance Review – Feedback from the Big Listen Events in Mid Argyll, Kintyre and the Islands.
1.0 EXECUTIVE SUMMARY
1.1 The programme for Scottish government 2017-18 set out the intention to “decentralise power to a more local level in Scotland and launch a comprehensive review of local governance ahead of a Local Democracy Bill later in this Parliament”. The Scottish Government’s local governance review consultation was launched 28 May 2018 and entitled ‘Democracy Matters’ and will close 14 December 2018.
1.2 The first phase is aimed primarily at communities to better understand how decisions and their impacts are best taken at community level. The second stage of the consultation is aimed primarily at Community Planning Partnerships and public sector organisations who are encouraged to offer proposals for improved governance arrangements at their level of place.
1.3 In preparation, the Chief Executive embarked on an extensive engagement programme with communities across Argyll and Bute and online to inform the Council’s response which will be considered by the Council at its meeting on 27 September 2018.
1.4 This report sets out the background to the consultation and more explicitly provides a narrative on the key themes and comments captured at our events in Campbeltown, Lochgilphead, Islay and Jura and the online webchat session.
1.5 It is recommended that the Mid Argyll, Kintyre and Islands Area Committee:
a) Consider the content of this paper, the views expressed by local communities in relation to the local governance review consultation and advise of any comments members may have;
b) Notes that an overarching report which will contain a draft response to the Scottish Government consultation ‘Democracy Matters’ will be submitted for consideration by the Council on the 27 September 2018. Page 14
ARGYLL AND BUTE COUNCIL Mid Argyll, Kintyre and the Islands Area Committee Chief Executives 05 September 2018
Local Governance Review – Feedback from the Big Listen Events in Mid Argyll, Kintyre and the Islands.
2.0 INTRODUCTION
2.1 The programme for Scottish government 2017-18 set out the intention to “decentralise power to a more local level in Scotland and launch a comprehensive review of local governance ahead of a Local Democracy Bill later in this Parliament”.
2.2 The first phase is aimed primarily at communities to better understand how decisions and their impacts are best taken at community level. The second phase of the consultation is aimed primarily at Community Planning Partnerships and public sector organisations who are encouraged to offer proposals for improved governance arrangements at their level of place.
2.3 In preparation, the Chief Executive embarked on an extensive engagement programme with communities across Argyll and Bute and online to inform the Council’s response which will be considered by the Council at its meeting on 27 September 2018. 2.4 This report sets out the background to the consultation and more explicitly provides a narrative on the key themes and comments captured at our events in Campbeltown, Lochgilphead, Islay and Jura and the online webchat session.
3.0 RECOMMENDATIONS
It is recommended that members of the Mid Argyll, Kintyre and Island Area Committee:
3.1 Consider the content of this paper, the views expressed by local communities in relation to the local governance review consultation and advise of any comments members may have;
3.2 Notes that an overarching report which will contain a draft response to the Scottish Government consultation ‘Democracy Matters’ will be submitted for consideration by the Council on the 27 September 2018. Page 15
4.0 DETAIL
4.1 The programme for Scottish government 2017-18 set out the intention to “decentralise power to a more local level in Scotland and launch a comprehensive review of local governance ahead of a Local Democracy Bill later in this Parliament”. The Scottish Government and COSLA jointly announced the consultation in December 2017 and it was launched in May 2018. Entitled ‘Democracy Matters’, the consultation is in two phases and will close 14 December 2018.
4.2 The first phase is aimed primarily at communities to better understand how decisions and their impacts are best taken at community level. The second phase of the consultation is aimed primarily at Community Planning Partnerships and public sector organisations who are encouraged to offer proposals for improved governance arrangements at their level of place.
4.3 Given the significant importance of this consultation to the future of public services in Scotland, in preparation the Chief Executive committed to an extensive programme of engagement across Argyll and Bute with communities to inform the development of the Council response. Initially entitled the ‘Future of Public Services – Your Voice’, it received the additional title of ‘The Big Listen’ to reflect the focus on hearing the views of residents within our communities.
4.4 Between April and June 2018, Council officers hosted evening engagement events in Coll, Campbeltown, Lochgilphead, Helensburgh, Mull, Islay, Bute, Dunoon and Oban. In addition a ‘webchat’ event followed to allow anyone unable to attend one of the above events to participate in a session online. A final event was held on Jura at the end of July 2018.
4.5 Format
Each event commenced with a one hour ‘open doors’ session where people could drop in for an introduction to the event, have an informal discussion, meet council staff and raise issues relevant to their communities. The formal event commenced immediately afterwards and lasted two hours commencing with a short presentation to set some context before the topics were considered in detail through a series of focus groups. Each group was facilitated by council staff but the focus was on the views of attendees. At the end of the session, feedback was provided from each group so that all attendees were party to the points raised within other groups. Each group worked through 5 key themes aligned to the focus of the Democracy Matters consultation as set out as follows; Page 16
1. How would you want to contribute to making decisions for your local community? And what would help you to become more involved?
2. How effective are arrangements for making decisions about your public services? What could be improved? Is it more influence over decision making by public bodies, is it the transfer of services and budgets to community control or something else?
3. Would you support community control over any services? If so, which ones? Are there any areas where community control should not be considered? If not, why not?
4. How should organisations that run public services be accountable for the decisions taken to those who reside in our communities? Who should monitor performance of those services?
5. What would you like public services to look like in Argyll and Bute in 5 years’ time? 4.6 For each event, a summary of the key points and view expressed has been prepared in a narrative form – the summary for the events held within Mid Argyll, Kintyre and the Islands are attached as appendices to this report. Also appended is a short overview of the webchat session. Over the events over 220 residents participated in an in depth consideration of the issues which will assist with forming a council response. The elevent event reports are being used to inform an overarching report to be considered by the Council on the 27 September 2018 as the Council’s response to the national consultation.
4.7 It is unknown at this stage what the proposed Local Democracy Bill will look like however it is noted that it has the potential to have a long term impact on how decisions are made affecting our communities in Argyll and Bute. It also has the potential to generate organisational or structural change or introduce the transfer of powers between or from spheres of government and communities. It is important that the Council (and any other public organisation, community group or individuals from the area) makes a full submission during this consultation phase to influence the best possible outcome for our communities.
5.0 CONCLUSION
5.1 The programme for Scottish government 2017-18 set out the intention to “decentralise power to a more local level in Scotland and launch a comprehensive review of local governance ahead of a Local Democracy Bill later in this Parliament”. Page 17
5.2 In preparation, the Chief Executive embarked on a programme of engagement with communities across Argyll and Bute and online to inform the Council’s response which will be considered by the Council on the 27 September 2018.
6.0 IMPLICATIONS
6.1 Policy; none at this stage.
6.2 Financial; none at this stage
6.3 Legal; none at this stage
6.4 HR; none at this stage
6.5 Equalities; none at this stage
6.6 Risk; none at this stage
6.7 Customer Service; none at this stage
Chief Executive; Cleland Sneddon
For further information contact: Stuart Green, Business Manager, Chief Executives Service, Tel 01546 604253, E mail: [email protected]
Date; 10 August 2018
Appendices:
1. Future of Public Services – What You Said in Campbeltown 24 April 2018
2. Future of Public Services – What You Said in Lochgilphead 26 April 2018
3. Future of Public Services – What You Said on Islay 06 June 2018
4. Future of Public Services – What You Said on Jura 25 July 2018
5. Future of Public Services – What You Said via the Webchat 18 June 2018 Page 18
Appendix 1 THE BIG LISTEN Future of Public Services – Your Voice What You Said in Campbeltown 24 April 2018
Eighteen residents turned out for the event at the Town Hall and key themes that emerged over the evening was the engagement of young people, lack of nominees for elected representation despite high levels of passion and belief in community activity in Kintyre, the purpose and role of community councils and delivering services locally whilst maintaining economies of scale. The attendees split across two focus groups and shared key themes from their discussion with each other at the end of the session. There was a high level of commonality in the themes across both groups.
Some attendees suggested that there is a lack of communications from public bodies which they believed today has an overreliance and preference to providing information online. It was highlighted that access to the internet is not universal, particularly in Kintyre where broadband speeds can be very slow and online communications as a sole method will always exclude some people. Nonetheless, as highlighted by one attendee who does not enjoy being online, it is often the best way to share information and that more should be done online to attract more people to live, work and visit the area.
Do public bodies work hard enough to ensure information is being shared via other media? Attendees highlighted that it is difficult to see how members of the public can be encouraged to become more involved in contributing to decision making if they do not have universal access to all necessary information.
Some attendees asked if social media was being used by the Council to promote these events and were advised that almost 8,000 views had been recorded. Noting the daily and active use of the Council’s Facebook site which has nearly 10,000 followers, the groups believed more should be done by all public bodies to share information through social media.
Young people were noted by their absence and it was universally acknowledged that young people are the most comfortable demographic group with accessing information online. It was suggested that the format of engagement by public bodies is unlikely to be popular with young people and that more appropriate forms of involvement need to be created to engage them. Some attendees highlighted the popularity of single issue decisions with young people who can vote for their preferred view at a time and method of their choosing and that produced almost instant results. It was highlighted that this can create mass participation as proven across entertainment programmes but had also engaged young people in important Page 19
matters such as EU membership or Scottish independence. It was highlighted by some attendees that it can be difficult for adults to know how to access public services and more importantly understand how they work and that it may be more difficult again for young people.
Some attendees suggested that more education should be offered to young people at school about public services linked to a study of civics and encouraging active participation in their communities. It was assumed that if you involve people in decisions regarding their community at a young age, that this will encourage them to become more active participants in future years. Some attendees suggested a possible route to increase awareness among young people is the development of a young leaders programme in civics not dissimilar to existing models i.e. young firefighters’ initiative.
What are the routes to active citizenship and/or influencing decision making? As noted above, some attendees suggested one way to get people interested in decision making about public services is quick votes. Not dissimilar to a referendum, engagement could be one single issue and in a manner that allows people to quickly provide a yes or no answer or express a simple preference.
It was suggested that by managing consultation and encouraging involvement in decision making through less complex issues/ single questions, that priority audiences/ demographics could be targeted. It was suggested that participation would increase if the subject matter was relevant, particularly as priorities differ for people at difference stages of their lives.
With regards to the effectiveness of current arrangements for making decisions, there was a perceived lack of consultation with communities (timetables for buses and ferries was cited as examples). The timetable for the Campbeltown to Ardrossan ferry is set by Transport Scotland and it appears to attendees that the community has no ability to influence this. When communications are received regarding public services, some attendees believed it was often too late.
One resident advised he was a former member of the local community council but left due to a lack of belief in being able to make a difference. He believed there are other and easier ways to make a difference through focusing on a specific community interest and/or a third sector organisation.
It was noted in the very recent elections for the 5 community council’s in Kintyre that these were all returned uncontested. Coincidentally, attendees noted the Kintyre ward for Local Government elections in 2017 was also uncontested. One group considered this trend and the question of whether there is an apathy towards participation in democracy or is there a general satisfaction in Kintyre with their elected representatives? Page 20
Their views was that the answer to this is unknown but it was universally agreed that in Kintyre there appears to be a high level of engagement and passion for participation by individuals in specific community activities. The restoration of the Picture House was cited as one example of where a need or demand had been identified by members of the community who subsequently became very proactive and with the assistance of public bodies and funders were successful in leading the full refurbishment of The Picture House and safeguarding it as an asset for the community for future generations. The Town Hall is another example of community demand for change which was supported and facilitated by the public sector.
A key phrase used in one group was ‘belief’. One resident felt powerless as a member of the community council which he believed had decreasing influence and in time lost belief in the ability to make a difference. After departing the community council, he felt empowered when joining likeminded people in the pursuit of a single objective which can be driven by a ‘single mindedness’ to make it happen e.g. The Picture House.
Some attendees viewed the energy for citizenship has moved from the traditional ‘town hall’ model to the third sector and particularly where a need has been identified by a community after a retreat of the state (largely as a result of reduction in resources, staffing etc). One group highlighted a concern that there is no debate over the reduction in resources to fund public services and solely a concentration on disputes over how the smaller and smaller level of resources are divvied up.
When considering community control over any services, initially the reaction from both groups was lukewarm and then community councils emerged as a potential vehicle for doing so via devolution of power from the centre. The consensus view was it should only be undertaken if community groups are adequately resourced and are more accountable. It is assumed that a subsequently more enhanced status of Community Councils would encourage more people to become involved and reverse declining attendance at meetings.
Some attendees believed a new role with appropriate resources could rejuvenate community councils with a new purpose related to coordination of local services, increasing collaboration and growing participatory budgeting. It was suggested community based groups could explore investment in the local area by using money from windfarm trusts or equivalent.
There was concern from some attendees that powers being devolved from the centre may result in issues being ignored. For example, they believed there is experience of community councillors with a focus on a single issue that they are passionate about whilst ignoring other important matters. In addition for some was a concern over the sustainability of the third sector and/or volunteers to maintain continuity and consistency of services. Page 21
The groups considered whether the key to increasing community influence is on the priorities of what funding is spent on rather than transferring services and budgets? Alternatively it was suggested that more power could be devolved to the Area Committees including decisions on budget allocations. For some attendees, Argyll and Bute is such a large area and very diverse and decisions affecting local matters which they believe are not always taken locally.
It was acknowledged by attendees that extending community influence or control over services does nothing to address the acute financial challenges in delivering services. It was suggested by some attendees that the current arrangements provide economies of scale delivered by people with training and clear lines of accountability. For them, some services/projects should continue to be delivered from the centre like education and roads whilst certain areas of interest including health care and community transport could be looked at locally.
With regards to accountability and monitoring of performance of public services, it was acknowledged by attendees that performance data is available but could be more accessible. The consensus opinion however was that by and large communities are not interested in monitoring performance data and are more interested in a certainty that services will be provided to a level of quality (e.g. pot hole fixed, care provided).
Related to this, for some was a perceived lack of feedback to customers after they contact the public sector regarding services (even when works are done) and this should be an area of improvement as this will aid communications.
Regarding what public services should look like in 5 years’ time, some attendees suggested funding should be based on distribution to support communities with priority for health and wellbeing properly resourced in terms of funding and staff but increasing use of the third sector. For all attendees there was a consensus around ensuring that we had quality public services.
To summarise key points raised, there was a particular focus on young people and a desire for them to learn and be involved in democratic participation, particularly at a time when elections in Kintyre appear to pass largely uncontested. There was a suggestion that there is no lack of apathy and alternatively the energy has moved from the traditional ‘Town Hall’ model to the third sector and it is believed there is a high level of passion and participation in the third sector in Kintyre.
Some attendees were not keen on communities having more control over services but certainly increased influence over spending priorities with a separate suggestion for more power be devolved to Area Committee’s to make decisions. Page 22
Belief was used more than once including one attendee describing community council’s lacking belief in making a difference. A suggestion arose of a new role for community council’s with new powers and resources devolved from the centre. One attendee proposed that rejuvenated community councils could be responsible for increasing collaboration and growing participatory budgeting.
One comment that did have consensus across the focus groups is the need to continue to have quality public services for our communities. Page 23
Appendix 2 THE BIG LISTEN Future of Public Services – Your Voice What You Said in Lochgilphead 26 April 2018
Around 17 residents turned out including returned and newly elected community councillors. Two key recurring themes over the evening was communications and consultation. The link between these topics was information, education and connectedness.
A key debate was around information with some attendees arguing sufficient information (about services) was not available whilst others argued it was wholly and freely available if you ask or know where to look. An example provided was an elderly lady seeking to access information about community transport but not knowing where to look, who to ask and how?
There was a consensus that we should we teach our children in our schools to a greater extent how local government works/democratic processes, how to access public information and how to use this. This links into a wider education on citizenship and active participation. Raising awareness should not be restricted to school children and a directory of public bodies and what they do would be a helpful starting point.
The role of community councils was a particular feature within this focus group and it was highlighted that Lochgilphead Community Council have no difficulty in securing and sharing information regarding public services where a need is identified. The challenge for community councils is encouraging people to participate and concerns about public apathy was highlighted. Similar to other focus groups, a distinction was made between general apathy for participation on public matters and genuine community passion for specific matters of interest. It was acknowledged in the group that in their area, people were passionate to participate in specific community matters important to them. Page 24
Can it be equally difficult to access community councils and do they have a sufficient profile? Many individuals active in their community do not engage with their community councils and a recently elected community councillor was discouraged from standing for election as ‘you won’t get anything done!’
Attendees highlighted that the Council has developed a Community Council Handbook which should promoted to more than just community councils. It was highlighted that successful community councils have good relations with local press to raise their profile as in the case in Lochgilphead. Others were encouraged to develop these relationships.
The group considered whether powers should be increased for community councils. The general consensus was “yes if they are involved in matters related to the community and statutory services are safeguarded” but “no if this means a reduction in resources from central government to public sector organisations or additional burdens”.
Attendees highlighted that public meetings mean getting people together and put forward the view that apparently in Argyll and Bute communities are not very good at this. Rurality and lack of universal access to the internet were cited as barriers to civic engagement and the public bodies have a tendency to call meetings at inconvenient locations and times e.g. during the working day and in locations out of town centres. Despite challenges to getting online around universal access/broadband services, it was suggested that the full potential of technology for participation is not being exploited. Public meetings should be ‘streamed live’ including consultation events to allow people to access whenever and from wherever they wish.
Contrary to this, other attendees highlighted a lack of ‘face to face’ engagement generally in our digital era which is affecting individuals’ sense of connectedness to their community and in turn with their community councils and the public sector generally. Overall the consensus from the group is that we need to use different communication methods to engage different sections of communities. In particular there was a long discussion around the best methods to engage children and young Page 25
people and a recognition that traditional committee meeting formats are unlikely to be popular. Single issue votes were highlighted as methods that gain most participation.
There is a lot of expertise and experience in the community which is not being harnessed and the current structures of delivering for our communities does not enable the potential to be utilised.
Consultation fatigue (too many) and consultations being too big (complicated and lengthy) were described as typical and the current Strengthening Communities Fund (a participatory budgeting scheme by the Council) was described by one as an area of interest who went online to participate only to eventually exit the process due to the length of time required to participate. For others however there is an interest in voting on that type of decision making.
People are generally busy working and raising families and the key point is that people do want to participate but not at a great cost i.e. time. Immersive participation experiences were again contrasted with single question referenda e.g. the EU referendum. If public sector consultations were made smaller (possibly reduced to single questions) on strategic issues (also less frequent) and there were different ways to respond, it was assumed by attendees that participation will significantly increase. Alternatively, it was suggested that public bodies should break down big issues into smaller chunks and undertake simpler consultations. In addition, there was a view that public bodies should provide greater clarity about the outcome of the consultation and the group noted that how this will be used is important.
When asked about community control over services, the issue of capacity was raised by attendees. Whilst no specific services were identified for community control, there was a general resistance to community control over many services including education, police and fire. Increased community influence should only happen where there is a community interest to get more involved and again none were identified. One suggestion was to produce a full list of public services to support discussions, connection, accountability and consideration. Page 26
Where there is opportunity for community control, it was suggested that it should be safeguarded from being set up to fail (including consideration of financial sustainability) and an appropriate transition period with the public sector is agreed. Concerns were expressed about important services being vulnerable to issues of sustainability – in particular the group highlighted concern about what happens if the driving forces behind an initiative leave or cannot continue.
A different proposition was considered by the group - that was which services need community involvement? The growing demand for care services for an ageing (and falling population) was agreed as an area of potential community interest. Rather than seek increased community control, the emerging question in the group was around recruiting carers from the community noting the high number of unofficial carers who already contribute care in kind e.g. dropping off a hot dinner to an elderly neighbour. Is this a way to increase community participation including control and influence whilst addressing one of the biggest challenges to our communities?
Likewise the group highlighted child care services with the view that it should have increased status as an important area of development to ensure that children get the best possible start. As with older persons’ care services, attendees highlighted the recruitment of early learning and childcare workers is currently a challenge that will increase with the Scottish Government’s programme to almost double the number of free hours to 1,140 per annum by 2020. The group consensus was that more efforts should be made to encourage people to enter this sector.
As to the future, in 5 years’ time, the group believed there needs to be greater integration between the public and third sectors. A number of individuals attending the session believed they had learned something new at this event which demonstrated the need for increasing the opportunities for people to gather face to face to share information and ideas on improving outcomes for communities.
Some members of the group wished for increased engagement events which are much smaller, more targeted at the right audience, more ‘face to face’ and a clearer articulation as to the outcome of the consultation. This approach would reduce feelings of consultation ‘fatigue’, improve communications and create feelings of Page 27
connectedness.
In developing a more human face (i.e. face to face), some members felt that public bodies should use existing public gatherings e.g. gala days, festivals, supermarkets etc.
One attendee suggested there needs to be total focus on the top priorities affecting communities including the impact on our roads (promote use of vehicle computer based ‘Tyre Inflation Systems’) and on our environment (e.g. recycling).
One attendee made a bold suggestion that local government should not be party political but recognised the difficulty in delivering that given the system is well embedded. Whilst representatives would still be elected, they would not be allowed political affiliation and must be focussed on the priorities of the Scottish Government during their term of service and be accountable to their local community.
To summarise some of the key points raised, some attendees were not sure how to access information which is already freely available. Should this form part of the education for young people in ‘civics’? (i.e. how local government and democratic processes work, how to access and use public information etc.).
When it comes to civic engagement, apparently we are not very good at it due to rurality and lack of universal high speed broadband and meetings being held in inconvenient locations and times. This lack of ‘face to face’ participation is affecting individual’s sense of connectedness to community, community councils and the public sector.
Community council’s struggle to increase participation and may wish to consider how they may raise their profile. One way is to have increased powers and there was a consensus this was acceptable where appropriate and on the understanding that this is resourced without taking resources from elsewhere (i.e. robbing Peter to pay Paul). Page 28
With regards to public apathy, it was acknowledged that individuals are passionately involved in things that do interest them. Some attendee’s feel that they learned something from this event and encourage the public sector to undertake more face to face activities which could be smaller and more targeted and specific audiences. Similarly if consultation documents were smaller, easier and even reduced to single questions where appropriate, this would encourage more participation.
People are busy and if the public sector worked a little harder to reach out and more careful design of consultations, this may allow an increased sense of connection to their community and public sector alike. Page 29
Appendix 3 THE BIG LISTEN Future of Public Services – Your Voice What You Said on Islay 06 June 2018
Twenty five residents turned out for the event at Islay High School and key themes that emerged over the evening was a disconnect with decision makers, managing conflicts of interest, a changing role for local government and distribution of tax revenues from where they are raised.
When exploring the first theme about contributing to making decisions about your public services, one attendee proposed that there was a disconnect with regards to decision making; namely that there is a difference between what should happen (or what people want) compared to what actually happens. People are not always aware of opportunities to contribute.
Apparently this is caused by a lack of communication between all stakeholders and with regards to exploring how effective decision making is. One attendee considered that decisions are made too far away from where the impact of decisions will be felt i.e. decisions made in Lochgilphead regarding services on Islay. One view is that existing engagement arrangements are ineffective and consultations are not always clear on what the known impacts of decisions will be, therefore more ‘face to face’ engagement is required to promote local influence. In addition, it was agreed the public sector needs to improve at feeding back on the outcomes of consultations.
The group recognised that the public sector need to use multiple engagement methods to reach as many people as possible and there was a range of views about young people, namely that;
Young people often don’t engage in consultations and therefore lack influence Youth forums on islands need to be supported to grow their influence Integrating youth forums with older groups would support the voice of young people Attending consultation events equips young people with skills that will help them engage their community better
Everyone wants to improve Islay and people need to come together better. However, one attendee was of the view that the structures of local government pose challenges to getting things done.
There was a view from one attendee that there are too many committees/groups; both public sector and community. Some people felt that it is not always clear what Page 30
community groups do and argued they should be more accountable. One attendee suggested a rationalisation of committees would be a more effective use of people’s time and increase opportunities for individuals to engage (i.e. less duplication or confusion of what to attend). One example is of the 3 separate meetings held on Islay on the same day with the first being the Council’s Mid Argyll, Kintyre and Islay Area Committee, a community group meeting with Calmac and the Big Listen event.
One group considered the role of the Mid Argyll, Kintyre and Islay (MAKI) Area Committee and its current powers (or alternatively lack of powers), access to data and officers and ability to influence decisions regarding services. The area committees meet four times a year where matters are considered or decisions made and one consequence is longer agenda’s and therefore long meetings. It was proposed that meetings should be more frequent and shorter.
There was a consensus within another group that the MAKI area was possibly too big and smaller committees should operate instead e.g. Islay could have its own Area Committee.
This inevitably led to debate regarding levels of decision making and how the servicing of new smaller committees would be funded; particularly at a time when resources for supporting committees within the Council had recently been reduced.
The group then explored the role of Community Councils. One attendee described them as lacking weight or authority to their voice. It was considered that whilst community councils are statutory consultees for planning applications, their submissions are considered to be taken lightly for other decisions. One attendee suggested that being a community councillor can appear to be a full time commitment and therefore can appear to be a less attractive role to enter.
There is one community council on Islay and one attendee suggested the idea it is reconfigured as an Island Council with powers and resources which feeds into the MAKI structure of committees and decision making. Their view was this model would ensure that local solutions would be found for local issues.
If public sector budgets were disaggregated it would be easier to make these available locally. An example was given of where locally NHS made savings in relation to patient transport but no part of the saving was redirected to the island which would motivate service managers to secure additional savings on the understanding they could increase spend in other areas. One attendee suggested that the Scottish Government could devolve the budgets directly to community groups and bypass local government altogether.
In a separate group discussion, the modern system of multi member wards were seen as unpopular with one attendee preferring elected representatives to be Page 31
residents of the island.
One attendee suggested that the current ‘system’ is responsible for the declining population because they [public sector] are not safeguarding the future generation. One example was housing with separate suggestions of community control over this sector including ownership, holiday lets and tenancies with an intention to cap the number of homes one person can own, reduce surplus housing and make more housing available for young people.
One attendee suggested that if communities take over services, funding would need to be secure and communities would need the skills to be able to do it effectively. It was suggested in one group conversation that services do not take into account the significant increase in population during the summer and particularly with regards to visitor infrastructure e.g. roads, waste collection etc. Another suggestion was to find a way to create a pot of money for Islay funded by various sources that the community would control; possibly even from a local tax as discussed later.
At another group, it was noted that there is a number of community led plans relative either specific areas or sectors of Islay. One attendee suggested a single overarching plan for the whole of Islay would be better; not only focusing the priorities but make it easier for quieter, less heard views to be reflected in the plan.
The idea of a single body making important decisions about Islay was met with resistance from a number of attendees at one group who were specifically concerned about conflicts of interest i.e. private interest hiding behind public sentiment. One attendee was of the view that there is already an element of partisanship on the island which could have a bias on how decisions are made by community groups. As one attendee said, Islay is not one community but several.
A separate suggestion was made that as a statutory body, community groups could be required to have their plans submitted to the community council although a separate attendee was of the view that the community council is detached from the community and could promote itself more.
Another attendee expressed a view that was popular within his focus group that not only should the public be engaged from the start, they should have control over service design to ensure services will work on the island.
Local government was described by one attendee as an important objective party who would play an important role in providing structure to support local decision making whilst ensuring satisfactory governance was observed. This suggestion was met with agreement by the group as an agreed principle that would allow the idea of an Island Council to work with unpopular decisions and Island Councillors being held to account, particularly at the ballot box. Page 32
One attendee was clear they like having a council but would like more say in decision making. Another stated that the Argyll and Bute Council has a greater impact on the lives of residents than many (i.e. urban authorities) as it is more likely to be your employer or your family’s employer and the decisions have a greater impact on people’s lives. One group appeared to support a suggestion that the public sector should have a dedicated liaison/link officers for the island who would become a single point of contact. An alternative view was a suggestion that the Inner/Southern Hebrides formed as an island council separate to Argyll and Bute.
There is a lot of expertise and experience amongst retired/semi-retired residents and this is not being harnessed. A particular example was in health care and it appears there is a high number of retired health professionals on Islay who are keen to contribute. The Health and Social Care Partnership has a big presence on the island and according to one retired health professional, by virtue of economies of scale, Islay has the potential to work effectively and efficiently as an independent organisation under the auspices of the wider organisation if local knowledge can be used and more autonomy is given to decision making. The same attendee was of the view that not only are health organisations reluctant to relinquish power, decision making is more centralised today than it was in previous years.
With regards to harnessing local expertise and enthusiasm, one attendee was of the opinion that many island residents are prepared to volunteer their time even to undertake tasks like the repair of roads. A separate group suggested community willingness to deliver public and school transport, recycling and health and social care services.
There was resistance from some attendees to the principle of community delivering services for the following reasons. The first relates to a concern that this is a continued retreat of the state where responsibilities are offloaded to community groups who may be prepared to help out on specific and predefined projects but not take over responsibilities for day to day (business as usual) activities. This was deemed as an unsustainable model i.e. volunteers would have no obligations to continue to contribute and may be exposed to unnecessary and undesirable risks and liabilities. The view was that service delivery is the paid role of the public sector.
A second reason was insufficient resources given over for volunteers to undertake activities for both short and long term.
A final reason to resist volunteering for public services is an assumption of public sector bureaucracy and examples were given of offers to undertake community improvement projects that took years to get approvals for.
One attendee was of the view that, taking into account increasing demands for services at a time of reducing resources, the public sector needs to play a stronger Page 33
role in lobbying for more resources and look at organising alternative approaches. It is not acceptable to cease services or reduce previous levels of a service.
Islay appears to have benefitted from considerable economic growth creating a lot of pressures on tourism infrastructure plus increased demand for housing and health and social care. One attendee was of the view that these pressures are preventing further growth.
One attendee noted that both the Council and the Third Sector Interface both have funding to support third sectors; and posed the question whether this is this a duplication?
Other ideas for a more sustainable future were discussed including distribution of tax revenues from where they are raised. Islay is world renowned for the manufacture of single malt whisky with an eighth distillery under construction on the island and the remaining seven distilleries all have plans to expand. Whilst the whisky industry was welcomed by attendees as a major employer on the island, a key (and common) complaint is that the transport infrastructure has not been updated to keep pace with larger and more regular freight moving around the island and via the ferries. It is acknowledged that the manufacture of whisky is a significant generator of tax for the UK Government which is paid at the point of consumption (i.e. the consumer pays) and there is no direct return of the tax to the island to support infrastructure improvements.
One attendee suggested two different or additional methods to fund improvements to the transport network. A different way of improving or maintaining the roads that are subjected to heavy freight is the creation of a national whisky freight road fund in a similar model to the forestry industry where central public funds are used to support transport networks under pressure from forestry freight. Alternatively key freight roads should be trunked and therefore become a national priority for Transport Scotland; this assumes that more funding will become available improve these roads.
It is well established that to comply with the European Commission’s Water Directive that distilleries on the south of Islay are no longer able to put their water effluent from the production of whisky directly into the sea as the tides are too slow and instead it is tanked and transported to the north of island where the tides are faster. One attendee described how this creates in their view additional unnecessary freight pressures on the road and should be resolved with a return to the traditional practice.
Another idea considered was the introduction of a tourism tax where accommodation providers collect a small tax from customers for overnight stays. The monies would be collected centrally with agreement on how the money is spent. According to one attendee, this idea is currently being discussed on Islay and the same respondent Page 34
wishes to be assured that the tax revenues is spent sustainably and not wasted on expenditure of limited value. It was however recognised that the scale of resources that would be collected would be relatively modest and not able to address the major challenges faced by Islay.
There were many other suggestions for the future from a range of attendees including that the public sector revisits the case for the quarry at Dunlossit to be reopened to provide tarmac for the island, get rid of a perceived current regulatory ‘one size fits all’ culture (i.e. don’t apply urban road standards to islands), separate ferries for freight and passengers and joined up public transport to ensure that visitors and residents alike can get a bus on a Sunday to and from Port Askaig.
Further suggestions includes keeping Gortanvogie Care Home open, maintain services at the Islay hospital with the addition of assurance of palliative care, a reduction in island isolation and improved transport connectivity.
One attendee suggested that the public sector devolves what it can to elected and accountable community groups and another suggested that local government may be abolished within 5 years’ time with powers being centralised.
One attendee was of the view that the public sector should establish partnerships with key employers (e.g. distilleries) to ensure young people are trained in necessary skills required locally.
Other suggestions related to the community councils having more powers, agreement with UK Government for a share of the whisky tax revenues to be returned to the island and new investment in renewable energy on the island.
To summarise, it was universally agreed that everyone wants to improve Islay, the challenge is getting people to come together. At a theoretical level, it was suggested there is a disconnect with decision makers (i.e. what people want and what actually happens) which could possibly be improved through any of the proposed options.
The range of ideas covered a rationalisation of existing community groups and/or committees. Other more radical views included the creation of an Island Council (essentially a part of the Council’s Area Committee), bypass local government altogether and Scottish Government devolve the appropriate budget to community groups on Islay or the Inner/Southern Hebrides becomes a local government authority in its own right.
For many other attendees local government is an important objective third party, particularly when there was some resistance to the idea of a single group making all the decisions for the island. Another wished to maintain the status quo but would like more say in decision making and the separate suggestion of the development of Page 35
a single overarching island plan was expressed as one way of agreeing priorities for Islay.
Similarly with regards to community control, there was mixed opinions on the principle with one particular attendee clear that this was an unsustainable approach and that the public sector has a new role to play with organising resources (including community/ third sector) and lobbying for resources from elsewhere.
It was agreed that the economy on Islay is thriving creating significant pressures on the transportation infrastructure which if improved would allow continued growth. Finally, fairer and differenct distribution models to tax could create the resources to create a more sustainable transport network to enable continued socio economic growth on the island for the benefit of Argyll, Scotland and the UK. Page 36
Appendix 4 THE BIG LISTEN Future of Public Services – Your Voice What You Said on Jura 25 July 2018
The final Big Listen event was held on the island of Jura on the 25th July 2018 – following discussion with local groups this session was a daytime event due to diary availability.
Eleven residents attended the event and the main themes that emerged were, treat Jura as an island with distinct needs to Islay, one size does not fit all, the desire for local development officers and new partnership working with the public sector.
The first comment from the focus group is that Jura should not be ‘lumped in’ with Islay. Whilst the two islands obviously share many connections i.e. ferry, high school, economy etc.; the islands are not homogenous and have unique needs yet it appears that the public sector consistently treats Islay and Jura as the one area with the focus predominantly on Islay or meetings held on Islay for joint issues. There appeared to be a consensus on this point within the group.
A specific example provided is the perceived lack of attention from Calmac ferry services on the impact of their decision making related to the Kennacraig to Islay ferry service on the island of Jura. Whilst it was acknowledged that Calmac does not provide a service directly to Jura, they do provide the lifeline service to Islay which is the only route to which vehicles can reach Jura. Effectively therefore it should be regarded as part of the lifeline service to Jura. It is one of the few routes to which you to sail to an island to get to a different island that is your original destination.
This route has significant implications for Jura and residents feel they have no ability to influence Calmac except through their community council. There appeared to be a consensus within the focus group that transportation is insufficiently integrated between the two vehicular ferries, the airport and the bus service making life very difficult at times.
With regards to consultations, an attendee was of the opinion that residents should receive more information during consultations to allow more informed choices and should not be ‘dumbed down’; individuals need to be able to understand the impact of decisions.
In one budget consultation undertaken by the Council, one resident was surprised that there was an unusually location specific question about the Jura ferry service (Jura to Islay vehicular ferry) as this allowed any respondent (from across from Argyll and Bute or elsewhere) to make comments on a service they may not be familiar Page 37
with. This raised the suggestion that decisions on budgets should be made locally.
With exception to health, members of the focus group suggested they had relatively little connection to the other public sector organisations, and were unsure of the purpose of some of them. It was further suggested that this is because other public sector organisations do not engage proactively with them and face to face would ideally be better than online/ virtually.
More partnership meetings on Jura, more information about consultations; open channels of communications; joined up communications from the public sector and increased variety of methods for individuals to be involved with contributing to making decisions affecting our community were generally agreed as being welcomed on Jura. An attendee added that local communities should be the first to be asked about local services and their views should have the most weight.
Jura has a new Community Council which is keen to improve engagement with and work with the public sector but currently finds knowing who to contact difficult. A separate suggestion was that it is for the public sector to work harder to engage with communities as ‘they don’t know what they don’t know’. This is not about social media campaigns and consultation but visiting and more ‘face to face’ engagement to better understand the unique circumstances of communities.
Another suggestion was that perhaps some of the other public partners should also have a statutory role to engage with the community council, which would vastly improve their influence. A representative from the community council was clear that they will do their best to help the Council and the public sector generally to deliver an improved and joined up service but again it is difficult to be heard when they are ‘lumped in’ with larger areas like Islay. Bespoke arrangements are required for each locality as one size does not fit all although it was noted that elected members of the Council are helpful in smoothing out issues.
The focus group discussed the idea of a liaison officer between Jura and the council which was generally welcomed as a good idea. An example of good practice from the past was ‘Initiative at the Edge’. Developed and primarily funded by HIE, residents were employed as local development officers in very remote locations and managed by steering groups to identify and develop community projects. On Jura the post was funded for 3 years by which time it was beginning to make an impact when the funding ended.
Whilst the scheme was very welcome and was successful in identifying local solutions for local issues, it was noted that the outcome was focussed on financial returns and less on social benefits. It was suggested that a similar scheme with a focus on socio-economic benefits would be welcome. Therefore, it was suggested that the liaison officer could be a resident funded collectively by the public sector with Page 38
certainty over long term funding to provide certainty and continuity to support community development.
An alternative option that emerged later in the discussion is for the community council to act as ‘public management groups’ with community councillors to have new roles which are funded by the public sector. A key objective would be engaging with community groups and third sector organisations with regards to public services/local matters and in a manner that their influence would allow public services to improve outcomes and/or make savings. It was suggested that the funding for community councillors salaries would come from the savings created by their input (i.e. facilitation) and would in time create a virtuous cycle of partnership working between community, third sector and public sector.
Community councillors would be accountable and it should be easier to change your community councillors if there is a general dissatisfaction with their decisions/performance. It was understood that out with the normal elections cycle, this point would require a change of the Council’s constitution and it was further suggested that there was no reason not to make it happen.
There was neither universal support nor opposition to these ideas but demonstrated an acknowledgement of the consensus and desire to do things differently for the benefit of the community.
When exploring whether there was support for community control over any services, there was a mixed reception and the consensus that emerged from the discussion is that whilst nothing should be off the table as far as influencing public services, this community is not resilient enough to take on the control and the liabilities associated with ownership of critical or lifeline services.
The Jura Community Company already manages the Jura Passenger Ferry from Tayvallich including setting the fees and timetable. Whilst this ferry is important for the socio economic development of the island, it is not a lifeline service.
With regards to the Islay to Jura car ferry service which is run by a commercial operator on behalf of the Council, a clear message from the focus group is that they would really like more influence over the time table and pricing schedule but not ownership or liabilities, particularly as it is a lifeline service; essentially it is about acceptable levels of risk.
Representatives of the Jura Community Council advised that they will be consulting island residents on the timetable and fares of the Islay to Jura vehicular ferry as the community council consider that there needs to be improved integrated transport and the current costs are prohibitive to affordable living on Jura. It was highlighted that there is no Road Equivalent Tariff (RET) or discounts available for this service. The Page 39
outputs of the survey will be submitted to the Council for its consideration and may inform any future participation request with regards to the ferry service.
Consequently the idea of a community led ferry management group emerged which was proposed as a partnership. In this model the Council maintain ownership and liabilities whilst residents, in partnership with the Council would seek to create an improved and more cost effective service that supports the socio economic development of the island.
Another example agreed by the focus group where they do not desire control but certainly to increase influence is road surfacing. Attendees feel that they if they were to receive advance notification of works, they can provide helpful intelligence to support the service e.g. which sections to prioritise, best time of day/week to undertake work, encourage residents to stay of the road etc.
At least two of the attendees feel that they do not have any influence on health care delivery. Whilst there is an Islay and Jura Locality Planning Group (LPG), there are no representatives from Jura on the group, particularly as it meets in the evening when the ferry has ceased for the day making a return home impossible.
Notwithstanding this, there is a feeling that the LPG is effectively powerless with key decisions being made away elsewhere. Some attendees would like to see 24 hour medical cover by a GP resident on the island although there was a separate suggestion that this model is disappearing with next generation GPs less willing to embed themselves within rural communities in this way.
There were some examples offered of services that had existed formerly but were now no longer available i.e. visits by the mobile dental service which appears to have ceased and that this had the potential to effect the issue of falling resident numbers. One resident has re-registered with their original dentist in Nottingham.
The focus group agreed that there were areas where the community should not have control is child protection and education with exception to timetabling of school holidays. Some attendees feel that the timetabling of school holidays in the autumn does not suit families for whom the stalking season is a key economic activity involving the employment of parents on an island with no childcare service. When parents employed in the stalking season do secure leave at a slightly later date, the children are back in school leaving minimal opportunity for family holiday time together. It was acknowledged though that secondary school holidays could not match the stalking season on Jura.
Accountability was discussed in terms of the idea of the community led ‘Ferry Management Group’ idea where it was suggested that as community councillors that the ballot box would provide the communities’ opportunity to express by democratic Page 40
vote on what they deem to be the performance of the group. This led to the suggestion that the community council instead simply have a ferry sub-committee.
Jura Community Trust recently completed the development and publication of the Jura Community led Action Plan and described the process as an open to all, open ended, effective consultation that produced a plan that not only articulates agreed priorities for Jura, but also as a basis to explore joint working with Argyll & Bute Council and other public sector organisations.
One attendee highlighted that there can be capacity issues within community councils and that they don’t always have the skills needed and perhaps opportunities had been missed in the past, therefore a liaison officer would be able to support them in this regard.
With regards what could public services look in 5 years’ time, one attendee speculated that perhaps in 5 years that Council services might remain the same. A number of changes were suggested including future budget consultation not requiring respondents to have to choose one service over another (as per previous consultations). A second suggestion is for the return of an Island partnership in the style of the ‘Initiative at the Edge’ to promote local solutions for local issues.
With regards to infrastructure, suggestions included more housing, increased capacity of public water supply and accessible and affordable high speed broadband for everyone. It was agreed the latter could be a ‘game changer’ allowing increased opportunity to access online education, employment, health services and other services in an era of increasing online service. The alternative some attendees feel is to be ‘left behind’.
The final comments was more face to face engagement sessions like the one just experienced which was considered to be of value and not to forget that constitutions can be changed!
To summarise key points raised: It should not be forgotten that despite the fact you have to travel over Islay to get to Jura (by vehicle), Jura should not be ‘lumped in’ with Islay for consultations and meetings but treated with equal status and acknowledgment of unique considerations. The community council and development trust are willing and enthusiastic to work with the public sector in partnership including possible options for a liaison officer and design of the timetable and setting of fees of the Islay to Jura vehicular ferry which is a lifeline service which can prohibit the socio economic development of the island. Parallel to this is the potential for broadband to provide new opportunities for health care, learning and employment if the right level of digital infrastructure is installed. Page 41
Appendix 5 THE BIG LISTEN Future of Public Services – Your Voice What You Said via the Webchat 18 June 2018
The online webchat was held on the 18 June 2018. Key themes to emerge from the conversation may be summarised as follows. A big challenge to communities is a sufficient local labour market to support employers and sufficient affordable housing. These two are interlinked not only to encourage young people to stay but also to increase in-migration into the area.
One participant was of the view that through small interventions, communities can make big differences which can play a key role in improving demographics. Examples included communities’ development of care services for early years, supporting the maintenance of good health of residents as a preventative measure and the development of outreach services.
Other activities communities can participate in were suggested as including the provision of exercise facilities, eco/environmental issues, road safety, providing young people with a ‘voice’ and meals for the elderly if village halls had good community kitchens. However, one participant raised concerns over liabilities which discourages willing and enthusiastic residents to taking on public service activities and concerns they might be sued. ‘Accountability’ was viewed as a scary word as it puts people off voluntary activity which may need to be covered by codes of practice. Another contributor suggested a different view which was that this should not prohibit or curb community activities and can be dealt with by careful consideration of insurance and other measures.
This raised the suggestion of jargon free guidance and a help line to support communities in becoming empowered to ‘take stuff on themselves’ and utilise skills available from within the community. It was noted that there is existing guidance on the Council website in relation to community empowerment and could be a starting point.
The participants appeared to agree that, whilst there is enthusiasm for increasing community control with small interventions, communities would not want control over regulated activities but do want to increase influence. Looking ahead to 5 years’ time, one participant suggested that the council should continue to be responsible for core activities (e.g. protection, security and emergency activities) surrounded by a softer outer ring that could be entirely outsourced to business and/or enabled by community partnerships delivering statutory services. All of this would hang on a core set of principles around ‘livability’ i.e. making the area attractive for young people and families. Added to this is measuring activity Page 42
against a 10 year impact plan and clear messages from the community on what shall be delivered and who shall do it.
One comment received was that success in maintaining community involvement is the evidence of results and a perception they are being listened to; this takes time and commitment. Key messages need to be embedded within the community. A separate comment was that people need to see the point of getting involved and understand that communities can collectively make lives better for themselves but that education is often required as people are unaware of possibilities.
The online webchat demonstrated a willingness by community representatives to engage in a dialogue on doing things differently that allows communities to be empowered in a measured manner to support improving outcomes for communities. Whether this is ‘doing things for themselves’ or increasing influence over more statutory activity, it requires an element of education to ensure everyone are aware of the opportunities that fit their circumstances, evidence of the benefits, and time and commitment. Page 43 Agenda Item 7
ARGYLL AND BUTE COUNCIL MID-ARGYLL, KINTYRE AND THE ISLANDS AREA COMMITTEE CUSTOMER SERVICES 5 SEPT 2018
AREA SCORECARD FQ1 2018-19
1 Background
1.1 This paper presents the Area Report and Scorecard for Financial Quarter 1 2018-19 (April-June 2018) and illustrate the agreed performance measures.
1.2 Arising from the last Area Committee meeting (6 June 2018) was a request for detail including the times and locations are added to the Parking Penalty Notices information.
The Parking Penalty Notices (PPNs) were added to the Scorecard and commentary provided for FQ4 2017-18.
The responsible officer has been consulted and advises that further information is available. Due to the number of PPNs issued and the level of local detail requested this would involve a large volume of work for both Roads and Amenity and Performance and Improvement. Multiple detailed indicators would need to be built in Pyramid requiring a large volume of data entry each month. However, a more manageable and workable solution is offered, and that is for the responsible officer to be contacted directly with specific targeted requests.
For FQ1 2018-19 the number of Argyll and Bute wide PPNs issued was 2,069; for MAKI the figure is 33. Additionally, some of the statistical and background information provided may be too detailed for presentation at Area Committees.
Keith Tenant is the responsible officer and can be contacted on 01631 572925 or [email protected]
1.3 As a result of general feedback the Area Scorecard and all views have been formatted to improve readability when viewed both through iPads and in the live system.
1.4 The ‘trend’ arrow for Car Parking Income has been removed for this reporting period as the data is cumulative for each financial year. The trend arrow will be replaced for FQ2 2018-19.
1.5 A short key to symbols / layout is attached. (Appendix 1).
1 Page 44
2 Recommendations
2.1 It is recommended that the Area Committee notes the performance presented on the Scorecard and supporting commentary.
2.2 It is recommended that the Area Committee agree to the current level of data for PPNs and to contact the named responsible officer (Keith Tennant) with specific requests regarding further statistical information and background on the PPNs issued within the Mid-Argyll, Kintyre and the Islands area.
2.3 The Area Committee are asked to note that work is ongoing and to respond to Sonya Thomas with requests or comments regarding the layout and format of the Report and Scorecard.
Douglas Hendry Executive Director, Customer Services
Jane Fowler Head of Improvement & HR
For further information, please contact: Sonya Thomas Performance and Improvement Officer Improvement and HR 01546 604454
Appendix 1: Key to symbols Appendix 2: Word Report in pdf format Appendix 3: MAKI Scorecard
2 Page 45 Appendix 1
PERFORMANCE REPORTS – KEYS TO SYMBOLS
WORD REPORT STATUS SYMBOL This is colour coded and indicates if the performance is good – Green; or off track – Red TREND ARROW This indicates the trend of the performance between the last two periods NAME IN BRACKETS (StreetScene) The indicates not only where in Pyramid you can find the data but also what team in the council deals with this element of performance GREY SUCCESS MEASURE This indicates that the performance measure is a council-wide one WHITE SUCCESS MEASURE This indicates that the performance measure is a local area one
ON GRAPHS IN PYRAMID GREEN Performance is positively within desired parameters / meeting target / positively exceeding target RED Performance is negatively out-with desired parameters / not meeting target / negatively exceeding target KEY There is a key / explanation to each graph indicating Target / Actual / Benchmark alongside each graph
THE SCORECARD This is a plain summary of the success measures It mirrors the word report – BUT without commentary / names / teams It is simply a picture This page is intentionally left blank MAKI Area Scorecard FQ1 2018-19 Target FQ4 Actual FQ4 Target FQ1 Actual FQ1 Performance element Status Trend Owner Comments 17/18 17/18 18/19 18/19 Corporate Outcome No 1 - People live active, healthier and independent lives FQ1 2018/19 - MAKI There were no Affordable Housing completions during Quarter 1. However, there are currently 10 projects onsite across Argyll & Bute with a further 5 projects likely to commence over the next few months, possibly including Number of affordable Dunbeg. Onsite Projects: Bute and Cowal - 1 Helensburgh and Lomond - 2 Oban, Lorn and the Isles - 4 Mid Argyll, social sector new builds - ● ⇓ 18 18 0 0 Allan Brandie Kintyre and Islay - 3 It is anticipated that around 100 units will be delivered from the onsite projects this year, with MAKI (Housing Services) scope for additional units to be brought forward. The majority of the completions are currently scheduled for Quarters 3 & 4. FQ4 2017/18 - MAKI Fyne Homes delivered 12 units at Lochgilphead (phase 5) and 6 at Minard, all for social rent. FQ1 2018/19 - A&B There were no Affordable Housing completions during Quarter 1. However, there are currently 10 projects onsite across Argyll & Bute with a further 5 projects likely to commence over the next few months, possibly including Dunbeg. Onsite Projects: Bute and Cowal - 1 Helensburgh and Lomond - 2 Oban, Lorn and the Isles - 4 Mid Argyll, Kintyre and Islay - 3 It is anticipated that around 100 units will be delivered from the onsite projects this year, with scope for additional units to be brought forward. The majority of the completions are currently scheduled for Quarters CC26_01-Number of new 3 & 4. affordable homes 18 18 0 0 Allan Brandie FQ4 2017/18 - A&B completed per annum. ● ⇓ 18 units in total completed this quarter, all in Mid Argyll. Fyne Homes delivered 12 units at Lochgilphead (phase 5) (Housing Services) and 6 at Minard, all for social rent. ACHA was unsuccessful in acquiring the additional 8 units at Ardenslate, Dunoon which had to be sold at auction by the Scottish Government - although there may still be a chance for the association Page 47 to acquire these from the private buyer in 2018/19. Annual target therefore only 68% met, however the cumulatiove two-year target has been exceeded (229 units against target of 220) and programme still on schedule to deliver the 5 year target with a number of large projects progressing in the pipeline. MAKI Area Scorecard FQ1 2018-19 Target FQ4 Actual FQ4 Target FQ1 Actual FQ1 Performance element Status Trend Owner Comments 17/18 17/18 18/19 18/19 Corporate Outcome No.2 - People live in safer and stronger communities FQ1 2018/19 - MAKI Car Parking income to The income for the period has exceeded the target by £709. Compared agaainst 2017/18 FQ1 there has been an date - MAKI (Streetscene increase of £740. The increase may be due to the exceptionally warm and dry season. ● £84,763 £67,376 £22,529 £23,238 Stuart Watson MAKI) ANNUAL FQ4 2017/18 - MAKI CUMULATIVE TOTAL Car parking income for MAKI FQ4 fell short of the targeted income by £17,387 however, it is an improvement on the FQ4 income for 2016/17; an additional £3,891 was received. FQ1 2018/19 - A&B Overall income has exceeded the target by £871 for the period. When compared to the period 2017/18 FQ1 the Car Parking income to income has increased by £60,167. THe increase may be due to the exceptionally good weather we have had over date - A&B (StreetScene) £817,075 £860,466 £265,014 £265,885 Stuart Watson the season. ANNUAL CUMULATIVE ● FQ4 2017/18 - A&B TOTAL Car parking income exceeded the target by £43,391. It is also worth noting that when compared with FQ4 2016/17 there was an increase of £47,621. FQ1 2018/19 - MAKI New Traffic Regulation Order for Campbeltown is pending. Inveraray pay and display areas are now charging for the Total number of Penalty summer period. Charge Notice Figures - No Target 4 No Target 33 Keith Tennant MAKI FQ4 2017/18 - MAKI New Traffic Regulation Order for Campbeltown is pending. Inveraray pay and display areas free during this period.
FQ1 2018/19 - A&B Page 48 Total number of Penalty Commentary provided at Area level Charge Notice Figures - No Target 1,604 No Target 2,069 Keith Tennant A&B FQ4 2017/18 - A&B Commentary provided at Area level MAKI Area Scorecard FQ1 2018-19 Target FQ4 Actual FQ4 Target FQ1 Actual FQ1 Performance element Status Trend Owner Comments 17/18 17/18 18/19 18/19 FQ1 2018/19 - MAKI No changes from previous quarter FQ4 2017/18 - MAKI Craignish, Dunaad, Gigha, Inveraray, Lochgilphead, North Knapdale are progressing with their plans. Campbeltown CC have intimated that they will not be producing a plan and we have not to make contact again with regards to it. South Knapdale have also intimated that they will not be producing a plan. No responses from Tarbert & Skipness, The Laggan or West Loch Fyne. Regular contact is made to encourage update and exercising of existing plans and those that have not responded are contacted regularly with the exception of those that do not wish to be contacted Gigha, Inveraray, Dunadd, Campbeltown and North Knapdale have recently been given an Emergency Kit Bag. Percentage of community Craignish, Dunaad, Gigha, Inveraray, Lochgilphead, North Knapdale are progressing with their plans. Campbeltown councils with emergency CC have intimated that they will not be producing a plan and we have not to make contact again with regards to it. 55 % 42 % 55 % 42 % Susan Donnelly plan MAKI (Civil ● ⇒ South Knapdale have also intimated that they will not be producing a plan. No responses from Tarbert & Skipness, Contingencies) The Laggan or West Loch Fyne. Regular contact is made to encourage update and exercising of existing plans and those that have not responded are contacted regularly with the exception of those that do not wish to be contacted. Gigha, Inveraray, Dunadd, Campbeltown and North Knapdale have recently been given an Emergency Kit Bag. Craignish, Dunaad, Gigha, Inveraray, Lochgilphead, North Knapdale are progressing with their plans. Campbeltown CC have intimated that they will not be producing a plan and we have not to make contact again with regards to it. South Knapdale have also intimated that they will not be producing a plan. No responses from Tarbert & Skipness, The Laggan or West Loch Fyne.
Regular contact is made to encourage update and exercising of existing plans and those that have not responded Page 49 are contacted regularly with the exception of those that do not wish to be contacted Gigha, Inveraray, Dunadd, Campbeltown and North Knapdale have recently been given an Emergency Kit Bag.
FQ1 2018/19 - MAKI Percentage of community No changes from previous quarter councils developing an ⇒ No Target 32 % No Target 32 % Susan Donnelly FQ4 2017/18 - MAKI emergency plan MAKI Craignish, Dunadd, Gigha, Inveraray, Lochgilphead and North Knapdale are currently working on their Plans. (Civil Contingencies) Emails offering encouragement and support are sent our regularly. Inveraray, Campbeltown, Dunadd and North Knapdale have recently been given an Emergency Kit Bag. FQ1 2018/19 - A&B No changes from previous quarter Percentage of community FQ4 2017/18 - A&B councils with emergency Regular contact is made to encourage CC's and Community Groups to update and exercise existing plans. 55 % 57 % 55 % 57 % Susan Donnelly plan A&B (Civil ● ⇒ Those that have not responded are contacted regularly with the exception of those that do not wish to be contacted. Contingencies) There are now 3 kit bags in storage, these will be distributed to CC's who submit a Community plan in the near future MAKI Area Scorecard FQ1 2018-19 Target FQ4 Actual FQ4 Target FQ1 Actual FQ1 Performance element Status Trend Owner Comments 17/18 17/18 18/19 18/19 FQ1 2018/19 - MAKI The number of complaints received over the FQ1 period was 25, the warden service continues to work hard within the local communities in an attempt to have information sharing allowing the Council to take necessary action against Dog fouling - total number Allan irresponsible dog owners. of complaints MAKI ⇑ No Target28 No Target 25 MacDonald (Streetscene MAKI) (Streetscene) FQ4 2017/18 - MAKI The number of complaints received over the FQ4 period was 28, the warden service continues to work hard within the local communities in an attempt to have information sharing allowing the Council to take necessary action against irresponsible dog owners. FQ1 2018/19 - A&B The council are currently working alongside Police Scotland and our communications team to provide advice to all parts of our community and involving school children in creating posters as part of this dog foiling campaign. The roll out is currently happening in B&C and we intend to carry this on to the other administrative areas. Dog fouling - total number of complaints A&B ⇑ No Target 152 No Target 69 Tom Murphy (StreetScene) FQ4 2017/18 - A&B The council are currently working alongside Police Scotland and our communications team to provide advice to all parts of our community and involving school children in creating posters as part of this dog fouling campaign. The roll out is currently happening in B&C and we intend to carry this on to the other administrative areas. Page 50 MAKI Area Scorecard FQ1 2018-19 Target FQ4 Actual FQ4 Target FQ1 Actual FQ1 Performance element Status Trend Owner Comments 17/18 17/18 18/19 18/19 FQ1 2018/19 LEAMS - MAKI Islay The performance of street cleanliness on Islay through the FQ1 period remained at an acceptable level of performance. The Local Environment Teams have retained a high level of performance not only through the FQ1 period, but throughout the rolling year and to achieve this standard consistently. The level of performance is 84 for LEAMS - MAKI Islay each of the months during FQ1, with the target level of performance being set at 73. (Cleanliness Monitoring Stuart ● ⇒ 73 84 73 84 Systems) MONTHLY McCracken FQ4 2017/18 LEAMS - MAKI Islay DATA The performance of street cleanliness on Islay through the FQ4 period remained at an excellent level of performance. The Local Environment Teams have retained a very high level of performance not only through the FQ4 period, but throughout the rolling year and to achieve this standard consistently. The level of performance is 84 for each of the months during FQ4, with the target level of performance being set at 73. FQ1 2018/19 - MAKI Kintyre The performance of street cleanliness on Islay through the FQ1 period remained at an excellent level of performance. The Local Environment Teams have retained a high level of performance not only through the FQ1 period, but throughout the rolling year and to achieve this standard consistently. LEAMS - MAKI Kintyre FQ4 2017/18 - MAKI Kintyre (Cleanliness Monitoring Stuart The Kintyre street cleanliness just meets the target performance figure, there has been pressure locally with a 73 73 73 73 Systems) MONTHLY ● ⇒ McCracken vacancy and a number of absence issues. The operation has got some room for improvement, the purchase of a DATA pedestrian mechanical sweeper should enhance the performance of the service, the pedestrian mechanical sweeper is being delivered to the Council on Wednesday 2nd May 2018. A review of the street sweeping schedules has been
carried out and alterations made should see improvements. Page 51 With regards weed killing this will start as the growing season starts, however, as there is only one application per season we have to watch that this is not carried out to early in the grow season. FQ1 2018/19 LEAMS - MAKI Mid Argyll LEAMS - MAKI Mid Argyll The level of performance remains at an excellent level for the Mid-Argyll operation, it is very encouraging to see this (Cleanliness Monitoring Stuart high level of performance being delivered consistently. 73 82 73 76 Systems) MONTHLY ● ⇓ McCracken FQ4 2017/18 LEAMS - MAKI Mid Argyll DATA The level of performance has been at an excellent level of performance for the Mid-Argyll operation, it is very encouraging to see this high level of performance being delivered consistently. FQ1 2018/19 LEAMS - A&B The level of performance is a good standard, the service uses the annual report from Keep Scotland Beautiful and monthly inspections to assess the data and make appropriate alterations to work schedules to ensure that the level of LEAMS - Argyll and Bute performance is maintained. The role of the amenity wardens have a key influence around littering and dog fouling to monthly average assist in maintaining the good level of performance. ⇑ 75 80 75 81 Tom Murphy (Cleanliness Monitoring ● FQ4 2017/18 LEAMS - A&B Systems) The level of performance is a very good standard, the service uses the annual report from Keep Scotland Beautiful and monthly inspections to assess the data and make appropriate alterations to work schedules to ensure that the level of performance is maintained. The role of the amenity wardens have a key influence around littering and dog fouling to assist in maintaining the high level of performance MAKI Area Scorecard FQ1 2018-19 Target FQ4 Actual FQ4 Target FQ1 Actual FQ1 Performance element Status Trend Owner Comments 17/18 17/18 18/19 18/19 Corporate Outcome No.3 - Children and young people have the best possible start Corporate Outcome No.4 - Education, skills and training maximises opportunities for all FQ1 2018/19 - MAKI HMIE positive Scondary Campbeltown Grammar School inspected and reported in April. School Evaluations - MAKI ● ⇒ 0% 0% 0% 0% Maggie Jeffrey FQ4 2017/18 - MAKI (Authority Data) Campbeltown Grammar was inspected in FQ4 2017/18, The inspection report will be published in April 2018 (FQ1 2018/19) FQ1 2018/19 - A&B HMIE positive Secondary No Inspections carried out in secondary schools within the first quarter. School Evaluations - A&B ● ⇒ 0% 0% 0% 0% Maggie Jeffrey (Authority Data) FQ4 2017/18 - A&B No reports published in FQ4 2017/18. One school has been inspected in January 2018. FQ1 2018/19 - A&B School Initial Destinations of school leavers 2016/2017, published in February 2018. The Argyll and Bute average is 94.7% with a cohort of 861. Bute and Cowal Dunoon Grammar increased their positive destinations by 1.6% from the initial 2015/16 Rothesay Academy 92.06% which was a decrease of 3.18% from the 2015/216 figure of 95.24% The negative destination figures for Rothesay Academy will be interrogated and analysed for patterns that may be contributing to this position for example, area of residence. Appropriate help, support or activities can then be put in place to support subsequent cohorts into positive destinations. This work will be carried out in partnership with SDS and other key partner agencies. Helensburgh and Lomond Hermitage Academy 92.37%. Although this is an increase of 1.38 % from 2015/2016 figure of 90.99% The negative destination figures for Hermitage Academy will be
interrogated and analysed for patterns that may be contributing to this position for example, area of residence. Page 52 Appropriate help, support or activities can then be put in place to support subsequent cohorts into positive destinations. This work will be carried out in partnership with SDS and other key partner agencies. MAKI Campbeltown Grammar increased their positive destinations by 4.08% from the initial 2015/16 report, and Tarbert Academy increased by 4.74 % OLI Oban High increased their positive destinations by 3.81% from the initial 2015/16 report and Tobermory High School by 9.9%.
FQ4 2017/18 - A&B School Initial Destinations of school leavers 2016/2017, published in February 2018. The Argyll and Bute average is Percentage of pupils with 94.7% with a cohort of 861. positive destinations - A&B ● ⇒ 92.0% 94.7% 92.0% 94.7% Martin Turnbull Bute and Cowal (Authority Data) Dunoon Grammar increased their positive destinations by 1.6% from the initial 2015/16 Rothesay Academy 92.06% which was a decrease of 3.18% from the 2015/216 figure of 95.24% The negative destination figures for Rothesay Academy will be interrogated and analysed for patterns that may be contributing to this position for example, area of residence. Appropriate help, support or activities can then be put in place to support subsequent cohorts into positive destinations. This work will be carried out in partnership with SDS and other key partner agencies. Helensburgh and Lomond Hermitage Academy 92.37%. Although this is an increase of 1.38 % from 2015/2016 figure of 90.99% The negative destination figures for Hermitage Academy will be interrogated and analysed for patterns that may be contributing to this position for example, area of residence. Appropriate help, support or activities can then be put in place to support subsequent cohorts into positive destinations. This work will be carried out in partnership with SDS and other key partner agencies. MAKI Campbeltown Grammar increased their positive destinations by 4.08% from the initial 2015/16 report, and Tarbert Academy increased by 4.74 % OLI Oban High increased their positive destinations by 3.81% from the initial 2015/16 report and Tobermory High School by 9.9%. MAKI Area Scorecard FQ1 2018-19 Target FQ4 Actual FQ4 Target FQ1 Actual FQ1 Performance element Status Trend Owner Comments 17/18 17/18 18/19 18/19 Corporate Outcome No.5 - The economy is diverse and thriving FQ1 2018/19 - MAKI Householder Planning Turnaround of householder applications within MAKI remains within the 8 week target for the 6th consecutive quarter. Apps: Ave no of Weeks to 8.0 Wks 4.3 Wks 8.0 Wks 7.5 Wks Peter Bain Determine - MAKI ● ⇓ FQ4 2017/18 - MAKI (Planning Applications) Turnaround of householder applications within MAKI is excellent at 4.3 weeks, comfortably below the 8 week target.
FQ1 2017/18 - A&B Performance target on householder development met for the 21st consecutive quarter. FQ1 FY18/19 Benchmark In the absence of data from The Scottish Government, the benchmark entered against FQ1 is currently that of FQ3 (FY17/18) which is the most up-to-date available. Benchmark figures for Scotland and The Rural Nine would normally be added by projecting the FQ4 figure for the previous financial year throughout all quarters of FY18/19 using data available on The Scottish Government website. The actual benchmark figure is then updated as and when the Householder Planning information becomes available. Readers should note that this is generally 3-5 months after the end of a financial Apps: Ave no of Weeks to quarter. 8.0 Wks 4.6 Wks 8.0 Wks 6.9 Wks Peter Bain Determine - ABC ● ⇓ In the absence of data from The Scottish Government, the benchmark entered against FQ1 is currently that of FQ3 (Planning Applications) (FY17/18) which is the most up-to-date available. Benchmark figures for Scotland and The Rural Nine would normally be added by projecting the FQ4 figure for the previous financial year throughout all quarters of FY18/19 using data
available on The Scottish Government website. The actual benchmark figure is then updated as and when the Page 53 information becomes available. Readers should note that this is generally 3-5 months after the end of a financial quarter. FQ4 2017/18 - A&B The long term trend of reducing the time taken to process householder planning applications in Argyll and Bute continues, and is comfortably within the 8 week target. FQ1 2018/19 - MAKI Depleted resource has necessitated the prioritisation on processing statutory applications ahead of responding to pre- application enquiries. (The Planning Officer who normally deals with the majority of pre-applications is on maternity leave. Work is being distributed between the remaining two Officers and the Area Team Leader.) Percentage of Pre- Application enquiries processed within 20 ● ⇓ 75.0 % 52.7 % 75.0 % 28.1 % Peter Bain FQ4 2017/18 - MAKI working days - MAKI FQ4 saw a slight improvement in performance over the previous two quarters. (Planning Applications) Depleted resource has necessitated the prioritisation on processing statutory applications ahead of responding to pre- application enquiries. (The Planning Officer who normally deals with the majority of pre-applications is on maternity leave. Work is being distributed between the remaining two Officers and the Area Team Leader.)
FQ1 2018/19 - A&B PR23_03-Percentage of Local targets have been met in 3 out of 4 area teams; performance is however affected by depleted resources within Pre-application enquiries the MAKI team which has necessitated prioritisation on processing statutory applications ahead of responding to pre- processed within 20 ● ⇓ 75.0 % 76.0 % 75.0 % 71.1 % Peter Bain application enquiries. working days - A&B (Planning Applications) FQ4 2017/18 - A&B The performance target has been met for the second consecutive quarter. MAKI Area Scorecard FQ1 2018-19 Target FQ4 Actual FQ4 Target FQ1 Actual FQ1 Performance element Status Trend Owner Comments 17/18 17/18 18/19 18/19 Corporate Outcome No.6 - We have infrastructure that supports sustainable growth FQ1 2018/19 - MAKI Some Service redesign / changes in personnel took place in April 2018 - This and sickness absence had a Street lighting - detrimental effect on the service. percentage of faults Things have improved over the quarter as new staff became more familiar with processes and systems. repaired within 10 days - ● ⇑ 75 % 57% 75% DNA Kevin McIntosh MAKI (Street Lighting - FQ4 2017/18 - MAKI Maintenance) FQ3 was reported to old SLA. Should have been reported to 10 days. Once error was identified the figures were not changed to enable consistent reporting throughout the year. Will be revised for future years.
FQ1 2018/19 - A&B Total number of jobs was 351. Bute and Cowal - 106 Helensburgh and Lomond - 63 OLI - 106 RA14_05-Percentage of MAKI - 76 street lighting repairs Total overdue - 117 completed within 10 days ● ⇑ 75 % 58 % 75% DNA Kevin McIntosh Performance 66.67% (Street Lighting - Maintenance) When the LED project is completed it will allow staff resources to deal with lighting timescales.
FQ4 2017/18 - A&B Page 54 FQ3 was reported to old SLA. Should have been reported to 10 days. Once error was identified the figures were not changed to enable consistent reporting throughout the year. Will be revised for future years.
FQ1 2018/19 - MAKI No complaints were received during the FQ1 period in relation to waste collections in the MAKI area, this level of Complaints ref Waste Allan service is excellent, given the number of properties serviced relating to both domestic and commercial collections. Collection MAKI ⇑ No Target 3 No Target 0 MacDonald (Streetscene MAKI) (Streetscene) FQ4 2017/18 - MAKI Small number of complaints are due to occasional operational issues and staff endeavor to catch up on schedules as soon as practicable. FQ1 2018/19 - A&B Total number of Service complaints are low in comparison to roll out period of 3 weekly collection and we continue to provide a good Complaints regarding service to the public No Target 32 No Target 30 Tom Murphy Waste Collection - A&B ⇑ FQ4 2017/18 - A&B (StreetScene) Service complaints are low in comparison to roll out period of 3 weekly collection and we continue to provide a good service to the public MAKI Area Scorecard FQ1 2018-19 Target FQ4 Actual FQ4 Target FQ1 Actual FQ1 Performance element Status Trend Owner Comments 17/18 17/18 18/19 18/19
Shanks - Percentage of FQ1 2018/19 - Waste PPP Area Waste Recycled, Waste PPP area - 54.3% recycled ,composted and recovered (34.8% recycled/composted and 19.5% recovered) Composted & Recovered ⇑ No Target 47.90% No Target 54.30% John Blake (Waste Management FQ4 2017/18 - Waste PPP Area Performance) 47.9% recycled ,composted and recovered (34.5% recycled/composted and 13.4% recovered)
Islands - Percentage of FQ1 2018/19 - Islands Waste Recycled, 27% recycled and composted in Q1. Composted & Recovered ⇓ No Target 30.70% No Target 27.00% John Blake FQ4 2017/18 - Islands (Waste Management Quarterly figures are not all available until later in month when contractors and community recycling group tonnages Performance) have all been submitted .Data should be available and inputted by 26th April at the latest. FQ1 2018/19 - H&L H&L - Percentage of 42.4% recycled ,composted and recovered in Q1 (32.9% recycled/composted and 9.5% recovered). Waste Recycled, Composted & Recovered ⇓ No Target 45.30% No Target 42.40% John Blake FQ4 2017/18 - H&L (Waste Management 45.3% recycled ,composted and recovered (36.1% recycling/composting and 9.1% recovery) Performance)
RA24_02-Percentage of FQ1 2018/19 - A&B waste recycled, 48.8% recycled ,composted and recovered in Q1 (33.7% recycled/composted and 15.1% recovered ). composted and Page 55 40.0 % 45.90% 40.0 % 48.80% John Blake FQ4 2017/18 - A&B recovered. (Waste ● ⇑ 45.9% recycled, composted and recovered in Q4 (34.6% recycling/composting and 11.2% recovery) Management Performance) MAKI Area Scorecard FQ1 2018-19 Target FQ4 Actual FQ4 Target FQ1 Actual FQ1 Performance element Status Trend Owner Comments 17/18 17/18 18/19 18/19 Making It Happen FQ1 2018/19 - MAKI On target – this sees performance back on track following a missed target in FQ4, where absence was high across MAKI Teacher Absence the Council due to flu. 1.50 Avg. 1.97 Avg. 1.50 Avg. 1.01 Avg. (Education Other Anne Paterson FQ4 2017/18 - MAKI ● ⇑ days lost days lost days lost days lost Attendance) Whilst this is above the target, it is only a very slight increase on the same period in 2016/17 and overall teacher absence throughout the year has improved. This quarter sees a general increase in absence due to seasonal infections. FQ1 2018/19 - A&B The target has been met this quarter, bringing performance back in line with the overall teacher absence rates, which A&B Teacher Absence 1.50 Avg. 1.85 Avg. 1.50 Avg. 1.18 Avg. have been declining over the past 3 years. This is positive. (Education Other Anne Paterson ● ⇑ days lost days lost days lost days lost Attendance) FQ4 2017/18 - A&B The overall performance is slightly above the target, but overall teacher absence rates have been declining over the past 3 years, which is positive FQ1 2018/19 - MAKI For the second quarter this measure is off target. Overall absence rates show an increase in medical related absences which can be attributed in part to an aging workforce. We are also seeing higher levels of absence in the health and social care partnership across the area. Evidence shows that change can result in higher levels of stress related absence. It should also be noted that care workers and catering staff may exhibit higher rates of absence MAKI Non-Teaching Staff because if they have infections, they have a responsibility not to put their customer or clients at risk. 2.07 Avg. 3.01 Avg. 2.07 Avg. 2.32 Avg. Absence (Education Other Jane Fowler ● ⇑ days lost days lost days lost days lost Page 56 Attendance) FQ4 2017/18 - MAKI The target for the quarter has not been met. This quarter usually sees an increase in absence due to seasonal infections. MAKI has the highest number of Council non teaching staff and so the proportion of sickness absence is higher in this area. The trends show that there is an increase in medical absences which can be related in part to the aging workforce. Stress related absence remains an important factor in absence rates.
FQ1 2018/19 - A&B For the second quarter this measure is slightly off target. Overall absence rates show an increase in medical related absences which can be attributed in part to an aging workforce. We are also seeing higher levels of absence in the health and social care partnership across the area. Evidence shows that change can result in higher levels of stress related absence. It should also be noted that care workers and catering staff may exhibit higher rates of absence A&B Non Teaching Staff because if they have infections, they have a responsibility not to put their customer or clients at risk. The Council is 2.07 Avg. 2.70 Avg. 2.07 Avg. 2.42 Avg. Absence (Education Other Jane Fowler working on preventative measures, including mental health first aiders, information on wellbeing initiatives, promoting ● ⇑ days lost days lost days lost days lost Attendance) stress risk assessments and we are currently working on an action plan to take forward activities highlighted in a recent employee Wellbeing Survey. FQ4 2017/18 - A&B The target for the quarter has not been met. This quarter usually sees an increase in absence due to seasonal infections. The trends show that there is an increase in medical absences which can be related in part to the aging workforce. Stress related absence remains an important factor in absence rates. MAKI Area Scorecard FQ1 2018-19 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Agenda Item 8a
ARGYLL AND BUTE COUNCIL MID ARGYLL, KINTYRE & THE ISLANDS AREA COMMITTEE
COMMUNITY PLANNING & 5 September 2018 COMMUNITY DEVELOPMENT
MONITORING OF SUPPORTING COMMUNITIES FUND 2017/18
1.0 EXECUTIVE SUMMARY
1.1 The purpose of this report is to provide monitoring information on the grants distributed through the Supporting Communities Fund 2017/18.
1.2 19 constituted, not-for-profit community organisations were awarded funding. Projects were required to spend their funding within financial year 2017/18 and to submit an end of project monitoring report outlining the project funded, projected costs, actual costs incurred and beneficiaries.
1.3 The Supporting Communities Fund provided up to 50% of project costs and required match funding. Organisations were eligible to apply for up to £4,000. The Fund is a revenue stream and capital costs are therefore ineligible.
1.4 Members are asked to consider the contents of the report showing a summary of the information supplied by organisations in their end of project monitoring reports detailed in section 4.1 and the attached table.
1.5 Members are asked to note the return of monies and agree these be carried forward to be included in funds available for dispersal in 2019/20.
Page 66
ARGYLL AND BUTE COUNCIL MID ARGYLL, KINTYRE & THE ISLANDS AREA COMMITTEE
COMMUNITY PLANNING & 5 September 2018 COMMUNITY DEVELOPMENT
MONITORING OF SUPPORTING COMMUNITIES FUND 2017/18
2.0 INTRODUCTION
2.1 This report highlights the positive outcomes for communities in Mid Argyll, Kintyre & the Islands through the allocation of the Council’s Supporting Communities Fund in 2017/18.
2.2 A total of £28,000 was awarded to 19 organisations in 2017/18. Organisations have up to three months from the end of the Project to complete and return a project monitoring report.
2.3 A total of £1,369 is due to be returned. The amount can be made available for allocation in the financial year 2019/20.
3.0 RECOMMENDATIONS
It is recommended that the Mid Argyll, Kintyre and The Islands Area Committee:
3.1 Note the positive contribution of the grants to community projects, detailed in section 4.1 and the attached table.
3.2 Note the return of unspent funds in paragraph 4.4 of the report and agree these be carried forward to be included in funds available for dispersal in 2019/20.
4.0 DETAIL
4.1 The grants distributed to community organisations supported a total of 4,734 people to participate in a variety of projects with focusses including outdoor activities, sports, music and mental health. Highlights include:
The Viking Festival which attracted a broad range of visitors locally and from further afield. Page 67
Workshops on Marine Litter were delivered to over 180 Islay and Jura residents
4.2 The attached table summarises information received from individual projects.
4.3 17 grant recipients have submitted an end of project monitoring form.
4.4 We expect a return of unspent funds totalling £1,369. This can be distributed in the 2019/20 round of grant funding. Funds are due to be returned from Argyll & Bute Youth Forum, Kintyre Youth Forum and Mid Argyll Community Enterprise Total Actual Match Project Projected Beneficiaries No Organisation Costs funding Award Comments funded Costs M F Age 1 An Comunn The costs £6,500.00 £5,553.18 £7,880.70 £1,750 Our committee are very 31 118 0-4 2 Ghaidhealach associated in pleased that with support 5-9 17 Meur Ile developing the from the Council and other 10-16 20 MOD on Islay. funders, we are still able to 17-24 6 run a Mod, heading for it’s 25–64 6 100th anniversary. 65+ 0 2 Argyll & Bute The costs of £5,550.00 £2,016.09 £747 £390 The Achievement Awards was 91 97 10-16 43 Youth Forum organising the held on 31st January kicking 17-24 46 Argyll and Bute off our YOYP2018 (Year of 25-64 99
Youth Young People 2018) Page 68 Achievement celebrations. Awards. We had 55 nominations (both individuals and groups), 26 finalists in 9 award categories which resulted in 10 winners. Through the categories we showcased some amazing pieces of work that young people across Argyll and Bute have been involved in. The grant was awarded over 3 areas – proportionately £107 unspent is to be returned to MAKI. Total Actual Match Project Projected Beneficiaries No Organisation Costs funding Award Comments funded Costs M F Age 3 Argyll Drama The cost of £1,235.91 £989.40 £843.24 £470 An important aim of the Not Specified. Festival hiring a venue festival is to give amateur and the drama clubs the chance to adjudicator perform in front of a live costs of the 3- audience and be given day drama valuable feedback to improve festival their skills. commencing 24th April 2017. 4 Cantilena Professional £22,736.00 £21,894.00 £21,600.00 £820 We presented 6 concerts 450 625 5-9 350 10-16 130
Festival on fees, travel and involving a mix of Page 69 Islay accommodation professionals and students at 17-24 60 expenses and a variety of venues, including 25-64 355 publicity for the a care home. Prior to the 65+ 180 Festival. festival, we ran a summer school for primary school children. 5 Craignish The 2017/18 £27,233.35 £20,732.92 £8,697.10 £2,950 The programme included live 200 280 17-24 80 Village Hall programme of performances of theatre, 25-64 450 arts activities. music and spoken word, 65+ 50 workshops in dance and crafts and the setting up of a community film club. 6 The Dochas Running costs £9,033.00 £6,068.00 £3,068.00 £3,000 We decreased the number of 18 6 65+ 24 Centre and staff costs. people on our waiting list, to work towards the prevention of loneliness and isolation in Mid-Argyll and partially met the current demand for Total Actual Match Project Projected Beneficiaries No Organisation Costs funding Award Comments funded Costs M F Age befriending.
7 Heads Up The running £21,908.00 £17,020.00 £14,408 £2,700 In line with CBT principles 8 27 25-64 28 costs of a peer- many trips and activities were 65+ 7 led mental provided through the year. health support Social Isolation was also group. addressed, bringing in new members. Activities over the year included trips to Gigha, Page 70 Islay, Glasgow and Clydebank and Skipness Castle along with many courses on craft work from wood turning to basket making and various courses on art work and wool felting. 8 Ionad Chaluim Developing and £8,925.00 £8,192.00 £1,900.00 £1,500 We developed youth club 19 27 0-4 28 Chille Ile purchasing activities for parent and 5-9 8 resources for toddler, primary school and 10-16 10 parent and high school groups. We have toddler groups. surpassed our target of 30 children as we have achieved 46. Total Actual Match Project Projected Beneficiaries No Organisation Costs funding Award Comments funded Costs M F Age 9 Islay and Jura A project £30,293.00 £25,878.00 £25,878.00 £405 A group of 8 people who 25 35 5-9 2 Community coordinator to attend Aquacare formed a 10-16 5 Enterprises manage support group to represent 17-24 1 Limited therapeutic the wider community and 25-64 18 water based increase support for people 65+ 34 activity for with long term conditions adults and and disabilities. With our young people assistance they undertook with disabilities community research to and/or long identify and prove evidence term health of need. Three year funding Page 71 conditions. from Big Lottery Fund has enabled them to employ a development officer to organise twice weekly “Chit Chat” sessions. 10 Islay and Jura The transport, £3,500.00 £1,949.39 £1,035.00 £1,000 All the children enjoyed the 11 12 5-9 11 Youth Wind accommodation experience and left feeling 10-16 12 Band and associated inspired and motivated. We costs to enable had two joint second places the band to with distinction and other travel to the children in the top 6 of 28 2018 Mid Argyll competitors. Music festival. Total Actual Match Project Projected Beneficiaries No Organisation Costs funding Award Comments funded Costs M F Age 11 Keeping it The running £4,890.00 £5,156.00 £13,300.00 £2,400 We have shared space Not Specified. Local costs to open available for new and existing up a test- businesses, we advertise and trading, promote events in Kintyre for business start- free. We advertise businesses up and on our screens around nurturing space Kintyre to generate income, to support and we are adding a new economic visual project for tourists. growth in Campbeltown. Page 72 12 Kilmartin Training £440.00 £440.00 £2,570.00 £220 The project has given people Not 5-9 5 Community sessions on in the village a sense of specified. 10-16 7 Initiative how to use reassurance that, should they 17-24 3 defibrillators. need it, there is a defibrillator 25-64 34 in the village and people that 65+ 12 are trained to use it. 13 Kintyre Youth The cost of £3,600.00 £2794.62 £1,950.00 £1,600 The young people were 9 28 10-16 37 Forum activities in the provided with activities school holiday throughout the summer programme. holidays. The funding enabled them to go new places, try new things and establish new friendships. We enjoyed going to Edinburgh and visiting Dynamic Earth and the Edinburgh Dungeons. £202 to be returned Total Actual Match Project Projected Beneficiaries No Organisation Costs funding Award Comments funded Costs M F Age 14 Mid Argyll The costs of £2,486.95 £1,060 Project not delivered. £1,060 Community organising and to be returned. Enterprises running the Rookie Lifeguard programme. 15 Mid Argyll Pipe The cost of £5,050.00 £20,015.00 £13,937.48 £1,270 The project has been a great Not specified Band drumming success with improvement tuition. noted across the drum section of the pipe band as a
result of the tutoring and Page 73 several successful workshops being held. 16 PACT MAK The cost of £2,040.00 £615 PACTMAK have a 3 month employing a extension to their project due sessional to recruitment delays. The worker for a project is due to finish at the year. end of September 2018. 17 Port Ellen The provision of £800.00 £894.95 £894.95 £150 The building of the ‘Scrap 38 36 0-4 19 Primary School a concrete base Store’ and the subsequent 5-9 35 Parent Council and bitumen playtime using everyday 10-16 20 covering for a resources has led to pupils’ "Scrap Store". increased imagination and confidence, and has reduced dead-time in the playground. Arguments have reduced and the children are more engaged. Total Actual Match Project Projected Beneficiaries No Organisation Costs funding Award Comments funded Costs M F Age 18 Re-JIG The costs £35,300.00 £39,358.00 £39,358.00 £3,000 We had workshops on Islay Not 5-9 46 associated with and Jura with a well-known Specified 10-16 35 the 'For Our marine litter activist, model, 17-24 15 Shores' project. writer and designer from 25-64 86 Miami, Barbara de Vries. Workshops were delivered to over 100 island schoolchildren and over 80 adults attended the launch of the next stage of the project. The project also achieved its Page 74 goal of making people think about marine litter and the resources needed to keep our coastlines clean. 19 Tarbert The cost of £22,475.00 £15,152.00 £11,702.00 £2,700 The Festival event in 2017 2,300 gender and age Mooring and hiring Viking attracted a broad range of unspecified. Berth Holders themed visitors from locally and Association activities to further afield, most of whom attract visitors were “new” to the Viking and unite Festival. Visitors expressed communities in satisfaction with the events, the 5 villages especially the Viking participating on activities. The feedback from the Loch Fyne businesses supports the Viking Festival. findings of the Visitor Survey that the Festival generally brought additional people (participants and spectators) Total Actual Match Project Projected Beneficiaries No Organisation Costs funding Award Comments funded Costs M F Age to the locations in which it took place. A significant proportion of businesses indicated at least a modest upturn in business on the day. Page 75 Page 76
5.0 CONCLUSION
5.1 The project monitoring form has a section asking for comments on the grant process. Not all applicants have completed this section but of those received the comments have largely been very positive. The majority note that the process is simple, straightforward, clear and concise. Thanks are noted for the support received from staff and elected members.
6.0 IMPLICATIONS
6.1 Policy: None
6.2 Financial: The report sets out the expenditure from the Mid Argyll, Kintyre & the Islands area 2017/18 budget for the allocation of Supporting Communities Fund.
6.3 Legal: None
6.4 HR: None
6.5 Equalities: The grant allocation is consistent with the Equal Opportunities policy of Argyll and Bute Council.
6.6 Risk: None
6.7 Customer Service: None
Chief Executive: Cleland Sneddon Policy Lead: Cllr Robin Currie Community Planning Manager: Rona Gold 23 August 2018
For further information contact: Antonia Baird on 01546 604270 / [email protected] Evaluation of the SCF Participatory Budgeting Pilot Page 77
Rick Rijsdijk
Director, Social Value Lab Agenda Item 8b Background
Background: • SG aim: 1% LA budget through Community Choices by 2020/21 (PB is a tool for this) • First time PB on a LA-wide scale with 4 area budgets Page 78 • Digital delivery Method : 1. Desk Research 2. Focus Groups 3. Surveys 4. Telephone interviews Limitations The PB-pilot in Argyll and Bute • Voter turnout: 4,686 voters 6.4% population • Young people and elderly people underrepresented • Half voters voted in the first Page 79 weekend • <25% voted for maximum projects • 47% voted for only 1 project • £51k additional cost to deliver £110k funding – higher costs trialling variety of marketing, and learning as pilot Views on the Process
• Application was straightforward, voting was easy • Website worked well small improvements • Promotion Page 80 • Face to face took lot of resources • Word of mouth (includes e-mail) • Is this role Council or projects? Views on the Process
• Involvement of Elected Members in deciding which projects went forward to voting was questioned • Applicants mobilised people known to them,
rather than engaged wider public Page 81 • Perception: small communities cannot compete with larger population centres evidence shows otherwise Views on the Principle
• Satisfaction with outcome Page 82 • Widespread satisfaction with role Council and support of Council staff • Location and reputation was leading, rather than quality of project • Some evidence of strategic voting, but also lack of understanding • Some evidence of positive community engagement (online) and empowerment Views on the Principle Page 83
• Most consultees support SCF delivery through PB in future • But: concerns cost leads to less funding available for community groups • Minority: principle objections against PB • Little appetite to introduce PB for mainstream Council budgets Thank you! Page 84
Rick Rijsdijk Director, Social Value Lab T: ++44 141 530 1479 E: [email protected] W: www.socialvaluelab.org.uk Page 85 Agenda Item 10
ARGYLL AND BUTE COUNCIL MID ARGYLL, KINTYRE AND THE ISLANDS AREA COMMITTEE
DEVELOPMENT & INFRASTRUCTURE September 2018 SERVICES
Islay & Jura Road Traffic Speeds – Briefing Note
1.0 EXECUTIVE SUMMARY
1.1 Speed Limits on the Local Road Network are governed by legislation and guidance which are summarised in the proposed policy document. The legislation and guidance have been established to regularise speed limits across the country to provide consistency of approach.
1.2 The speed of vehicles can be an emotive issue for communities that often generates intense local concern and debate. This can be due to the perception of what is an appropriate safe speed which can often differ greatly between, for example; drivers, pedestrians and pedal cyclists, many of whom live and work in the community.
1.3 A request has been received through Members for the consideration of alterations to speed limits at four locations, these being Ballygrant, Bruichladdich, Keills on Islay and Craighouse, Jura. Police Scotland have also indicated that there may be issues with drivers driving inappropriately from time to time.
1.4 Traffic Data Units (TDU) have been used to collect data at the above locations. The data for each site confirms that no further action is required by the Council.
1.5 We have shared this information with Police Scotland who have indicated that, on the basis of the recorded data, they have no concerns at these locations and do not intend any further action at this time. Notwithstanding this, normal sample enforcement will continue on the islands as Police Scotland consider appropriate.
Page 86
2.0 INTRODUCTION
2.1 This report provides requested speed data for three locations on Islay and one on Jura.
3.0 RECOMMENDATIONS
3.1 That the Area Committee notes the findings of the report.
3.2 As a result of the analysis of the data for all four sites, Officers would not support the introduction of any physical traffic management measures at these locations.
4.0 DETAIL
4.1 The Council has in place a policy relating to road speed. This policy can be found at the following link: https://www.argyll- bute.gov.uk/moderngov/documents/s115787/Appendix%201%20Road% 20Speed%20Policy.pdf.
4.2 The Area Committee requested that classified vehicle counts be carried out at Ballygrant, Bruichladdich & Keills on Islay and Craighouse on Jura. Classified vehicle counts are taken over an appropriate period, typically 1 week, and include weekdays and weekends to ensure full coverage of typical traffic volume and speed.
4.3 The three classified vehicle counts were carried out on Islay during July 2018 and the Craighouse, Jura count was completed in August 2018. The results of the counts are detailed in Table 1 below.
Table 1
Mean Speed Restriction Site Speed (mph) (mph) A846 Keills, Islay 40 35-36 A846 Ballygrant, Islay 40 34-35 A847 Bruichladdich, Islay 30 25-26 A846 Craighouse, Jura 60 (National) 17-19
4.4 The Ballygrant and Bruichladdich surveys were carried out w/c 13 July 2018. The mean speeds for both sites are below the current speed restrictions and, as such, Officers would not support the introduction of any physical traffic management measures at these locations.
4.5 The Keills survey was carried out w/c 20 July 2018. The mean speed recorded at the Keills site is below the current speed restriction and, as such, Officers would not support the introduction of any physical traffic Page 87
management measures at this location.
4.6 The Craighouse survey was carried out w/c 17 August 2018. The mean speed recorded at the Craighouse site was below 20mph. It should be noted that the speed limit through Craighouse is National (60mph) but due to the geometry of the road the traffic speed appears to be self- limiting. Officers would not support the introduction of any physical traffic management measures at this location.
4.7 The information held in our accident database further supports the view to not implement physical traffic management measures as there have been no reported accidents at the four sites within the last three years. Further to this, the five year figures confirm only 1 accident per site in the last 5 years. The contributory factors noted were: alcohol; alcohol and drugs; and, driving too fast for conditions. None of the incidents involved pedestrian collisions.
5.0 CONCLUSION
5.1 In due consideration to the four classified vehicle counts carried out in July and August 2018 it is the view of Officers that no further action is required by the Council. This page is intentionally left blank Page 89 Agenda Item 11
ARGYLL AND BUTE COUNCIL Mid Argyll, Kintyre and the Islands Area Committee
Development and Infrastructure 5th September 2018 Services
Inveraray Conservation Area Regeneration Scheme (CARS) Final Report
1.0 EXECUTIVE SUMMARY
1.1 The purpose of this report is to provide members with a review of the Inveraray Conservation Area Regeneration Scheme (CARS). The project was completed on the 31st of March 2018 within budget and with all outputs met. All funding has now been secured from Historic Environment Scotland (HES).
1.2 The main aims of Inveraray CARS were to sustain and enhance the special architectural and historical interests of key buildings in the Inveraray Conservation Area as well as to act as a catalyst for further regeneration, securing Inveraray’s reputation as a great place to live, work, visit and invest in.
1.3 Inveraray CARS has been a very successful heritage led regeneration project. It has helped to significantly improve the appearance of the town, improve the environment within the buildings for residents and to turn around some of the more acute examples of dampness caused as a consequence of water ingress. The successful delivery was as a result of the close working relationship between Argyll and Bute Council, HES, ACHA and the private home and business owners throughout the CARS projects. This has also helped to establish owners’ associations and agreed maintenance plans for each priority building which it is hoped will secure the delivery of repairs and maintenance into the future. A total of 52 building grants were awarded amounting to over £1.1million. This generated over £1.9million of investment over 52 properties.
1.4 RECOMMENDATION It is recommended that the Mid Argyll, Kintyre and the Islands Area Committee: Welcome the improvements that have been achieved through this project and record their appreciation to Historic Environment Scotland, Argyll Community Housing Association, the Inveraray CARS joint owners associations and design teams. Page 90
ARGYLL AND BUTE COUNCIL Mid Argyll, Kintyre and the Islands Area Committee
Development and Infrastructure 5th September 2018 Services
Inveraray Conservation Area Regeneration Scheme (CARS) Final Report
2.0 INTRODUCTION
2.1 The purpose of this report is to provide members with a review of Inveraray Conservation Area Regeneration Scheme (CARS). The project ended on the 31st of March 2018.
2.2 Inveraray CARS was delivered within the allocated budget and with all agreed project outputs met. All funding has now been secured from Historic Environment Scotland (HES).
3.0 RECOMMENDATION
3.1 It is recommended that the Mid Argyll, Kintyre and the Islands Area Committee: Welcome the improvements that have been achieved through this project and record their appreciation to Historic Environment Scotland, Argyll Community Housing Association, the Inveraray CARS joint owners associations and design teams.
4.0 DETAIL
4.1 The purpose of Inveraray CARS was to bring about regeneration of the Inveraray Conservation Area through investment in a number of prominent buildings that have considerable heritage merit within the area. This work also involved the delivery of traditional skills training and community engagement events to support existing uses, create new uses and promote long term owner- funded repair and maintenance of properties within Inveraray. The provision of a dedicated project officer and support from other council staff has been critical to the successful delivery. Inveraray CARS has also involved a successful close working relationship with key stakeholders including Argyll Community Housing Association (ACHA) and private owners’ representatives technical teams appointed to oversee each of the priority building projects. Page 91
4.2 The core funding for Inveraray CARS was made up of £970,059.00 in Historic Environment Scotland grant funding and £350,000.00 in match funding from Argyll and Bute Council. This was complimented by owners’ contributions and Private Sector Housing Grant funding to produce a total budget in excess of £2.1million.
4.3 Significant repair and conservation works were completed at five priority building projects: Arkland Relief Land Chamberlain’s House Old Temperance Hotel Town House These projects included lime rendering, roofing and masonry repairs, leadwork and the reconstruction of chimney stacks. The focus of CARS-funded repair and conservation works was to address the ingress of rainwater into the building fabric in order to begin to reverse decades of moisture accumulation. This in turn, is leading to the drying out of structures providing for both a better external appearance and an improved quality of internal environment, eradication of fabric decay and, ultimately, drier, warmer and healthier properties for residents to live in and businesses to successfully operate. The defects liability period at Arkland and Relief Land runs until October 2018. Some elements of snagging remain and are due to be completed in September 2018.
4.4 Six small repair projects were funded through Inveraray CARS covering 12 homes and business at: The George Hotel Arkland B+B 23 Newton Brass Man’s Hand Quay House Main Street block (Brambles/McColl’s/Danna/Highland Arts/Strickland) Works at these properties focused on repairs to slating, leadwork, chimney stacks, masonry and rainwater goods.
4.5 Inveraray CARS organised and delivered a series of successful traditional skills training events for contractors, building professionals and school students. Three evening seminars were arranged for residents on ‘Damp’, ‘Energy Efficiency’ and ‘Keeping warm in Older Homes’. Community engagement events included supporting Doors Open Days 2015 and 2016, public consultations on the Community Hall in association with the Inveraray Community Company/Inspire Inveraray and a very successful walking theatre project called ‘A Town We Made’ with Inveraray Primary School and the Walking Theatre Company. Inveraray CARS also provided £6,000 to ‘Written in The Landscape’ (a collaborative project between Argyll Estates Archive/Argyll and Bute Council/Live Argyll) for community engagement Page 92
including the training of local volunteer archivists and the production of a podcast relating to the history of the old town of Inveraray and the creation of the new planned town.
4.6 Inveraray CARS has also worked closely with the Inveraray Community Company/Inspire Inveraray and other council colleagues to support the development of proposals for the rehabilitation of the old Community Hall. This included joint information days, community consultation events and the grant- funding of a specialist options appraisal to the value of £15,720.00
4.7 Some of the key statistics include: 52 building grants awarded totaling over £1.1million Community Hall Options Appraisal grant £15,720.00 19 traditional skills and community engagement events with over 150 attendees Total Inveraray CARS budget over £2.1million.
4.8 Avenue Screen: During the course of Inveraray CARS, the deteriorating condition of the Avenue Screen on Front Street in Inveraray was noted. Following discussions with Historic Environment Scotland an opportunity for additional funding was identified for essential repair and conservation works that would secure this council asset and complement that public investment that has been made into Inveraray through CARS. Initial tendering was unsuccessful and additional funding was agreed by Argyll and Bute Council in June 2018. Tendering is again underway and it is envisaged that a contractor will be appointed in September 2018 subject to a successful tender process. The rehabilitation of the Avenue Screen is a separate but complementary project to Inveraray CARS.
5.0 CONCLUSION
5.1 Inveraray CARS has been a very successful heritage led regeneration project that has helped to sustain and enhance the special architectural and historical interests of key buildings in the Inveraray Conservation Area. It has helped to significantly improve the appearance of the town and to turn around some of the most acute examples of dilapidation. CARS-funded training and community engagement events have helped to boost key traditional skills and to encourage appropriate, timely maintenance and repairs that will secure the future condition of homes, businesses and the Inveraray Conservation Area more widely. The final audited report on Inveraray CARS to Historic Environment Scotland will be submitted in September 2018
6.0 IMPLICATIONS
6.1 Policy – The Single Outcome Agreement (SOA) and Argyll and Bute Outcome Improvement Plan 2013-2023 support town centre regeneration and a diverse and thriving economy. Page 93
6.2. Financial – None.
6.3. Legal – Grant contracts will be provided to third parties.
6.4. HR – The resources were allocated to progress the CARS Programme and a CARS project officer was in post during the period of delivery.
6.5. Equalities/Fairer Scotland – None
6.6 Risk – There are no risks outstanding for Inveraray CARS core projects. During the delivery phase risks were managed in accordance with Historic Environment Scotland reporting requirements. The Avenue Screen project is a separate allied project and there is a risk that tendering could be unsuccessful this time round due to excessive costs or that works could be delayed due to winter weather conditions.
6.7 Customer Service – The Council is responsible for administering the CARS grants on behalf of Historic Environment Scotland and for ensuring due diligence in the performance of its duties.
6.8 Socio Economic – None.
Executive Director of Development and Infrastructure, Pippa Milne Policy Lead Councillor Aileen Morton 23rd July 2018
For further information contact: Feargal de Buiteléir Conservation Area Regeneration Scheme (CARS) Officer Phone 01546 604549 [email protected] This page is intentionally left blank Page 95 Agenda Item 13a
ARGYLL AND BUTE COUNCIL MID ARGYLL, KINTYRE AND THE ISLANDS AREA COMMITTEE
DEVELOPMENT AND INFRASTRUCTURE SERVICES 5th SEPTEMBER 2018
CAMPBELTOWN CONSERVATION AREA REGENERATION SCHEME (CARS) GRANT RECOMMENDATION OF AWARD AND PROGRESS UPDATE REPORT
1.0 EXECUTIVE SUMMARY
1.1 The purpose of this report is to recommend grant awards for two building repair projects and to provide an update on the progress of the Campbeltown Conservation Area Regeneration Scheme (CARS) Round 6.
1.2 The tenements at 44 Main Street and 3 Longrow South have been identified as priority building repair projects for Campbeltown CARS Round 6 and the recommended level of grant is available within the project budget as agreed with Historic Environment Scotland. The grant applications have been assessed and are fully compliant with the CARS project criteria.
1.3 RECOMMENDATIONS
That the Mid Argyll, Kintyre and the Islands Area Committee note the progress that has been made on the Campbeltown CARS Round 6 and agrees to award CARS grant funding up to:-
a) £117,224.97 to the owners of 44 Main Street for repairs to the building. b) £149,037.66 to the owners of 3 Longrow South for repairs to the building
Please refer to Appendix 1 for a full cost breakdown. Page 96
ARGYLL AND BUTE COUNCIL MID ARGYLL, KINTYRE AND THE ISLANDS AREA COMMITTEE
DEVELOPMENT AND INFRASTRUCTURE SERVICES 5th SEPTEMBER 2018
CAMPBELTOWN CONSERVATION AREA REGENERATION SCHEME (CARS) GRANT RECOMMENDATION OF AWARD AND PROGRESS UPDATE REPORT
2.0 INTRODUCTION
2.1 The purpose of this report is to recommend grant awards for two priority building repair projects and to provide an update on the progress of the Campbeltown Conservation Area Regeneration Scheme (CARS) Round 6. The first project involves repairs to the tenement at 44 Main Street. The second project involves repairs to the tenement at 3 Longrow South. Both applications have been assessed and comply with the CARS project criteria for building repair works.
3.0 RECOMMENDATIONS
3.1 That the Mid Argyll, Kintyre and the Islands Area Committee note the progress that has been made on the Campbeltown CARS Round 6 and agrees to award CARS grant funding up to:-
a) £117,224.97 to the owners of 44 Main Street for repairs to the building. b) £149,037.66 to the owners of 3 Longrow South.
Please refer to Appendix 1 for a full cost breakdown.
4.0 DETAIL
4.1 Campbeltown CARS Round 6 started on the 1st April 2015 and is due to end on the 31st March 2020. The original project budget was £2,170,422 including funding from Historic Environment Scotland (HES), Argyll and Bute Council, Private Sector Housing Grant (PSHG) and contributions from private property owners. Additional funding has been secured from CHORD surplus funds, PSHG and private owners increasing the budget to £2.6million. This has enabled additional works to be carried out.
4.2 The initiative includes funding for external repairs to a number of priority buildings, a small grants scheme and an allowance for traditional skills training and complementary initiatives. Page 97
4.3 Priority Buildings - Working in partnership with officers from Housing Services, significant progress has been made as follows:
1. 10-20 Longrow South (11 units) - Completed in July 2017, safeguarding 3 commercial units and 6 flats. The project has led to 2 vacant units re- opening as one new restaurant business creating a number of jobs. 2. 9-15 Longrow South (5 units) – Completed in March 2018 safeguarding 16 jobs and 2 flats. 3. 10-14 Main Street (MacLean Place West - 8 units) – A significant repair project started on the 30th October 2017 and is now complete. Works included; essential structural repairs and enhancements to roof timbers, rot works, slated roof works, leadwork, stonework, chimney repairs and repairs to rainwater goods. This project enables 3 vacant commercial units to be brought back into use. 4. 22-30 Main Street and 2-8 Longrow South (19 Units) – The largest project in the scheme, work commenced in April 2018 and is due for completion in October 2018. Works include; complete replacement of the main roof and rear stairwell roof; rot works, leadwork, chimney repairs, rainwater goods and extensive stone repair and replacement due to the poor condition of the existing stone. In addition to this the failing backcourt amenity deck and two balustrades are being replaced. The project will safeguard the future of 4 businesses supporting 8 full time and 8 part time jobs. 5. Amenity Deck Project (30 Units) - This complex project started on the 30th April 2018 and is due for completion in September. It involves the replacement of the back court amenity deck area which provides a drying area, refuse facilities and an amenity space for residents whilst forming a roof for 9 commercial units below. The project will safeguard 21 flats, 19 full time jobs and 14 part time jobs. 6. 44 Main Street (7 Units) – Covered in section 4.6 to 4.12. 7. 3 Longrow South (6 Units) – Covered in section 4.6 to 4.12.
4.4 Small Grants Scheme – A `Large’ grant was awarded to the Argyll Arms Hotel in 2017 that enabled urgent roof repairs to be completed. In addition to this 2 grants were awarded for repairs to sash and case windows. It was agreed with Historic Environment Scotland that the remaining small grant budget could be used to fund priority building repair projects at 3 Longrow South and 44 Main Street as this would bring a greater benefit to the town centre.
4.5 CARS Training Programme – The programme provides traditional skills training opportunities for local building contractors and professionals. It also includes a range of complementary initiatives to promote the historic built environment including update events, maintenance events, exhibitions and seminars for property owners. All activities are being carefully selected and promoted to ensure that they attract a suitable number of delegates. Highlights to date include: Page 98
An architectural exhibition that attracted over 2,000 visitors. THI and CARS celebration event that attracted over 300 people. Continuing of the Campbeltown Heritage Trail walking tours. `Dampness in Traditional Buildings’ event attended by 22 local contractors and building professionals and Lime Awareness Day attended by 16 delegates. `Keeping Warmer in Older Homes’ event attracted 45 people. Education project with Castlehill Primary School that resulted in the school’s P7 pupils delivering a theatre performance and producing a short film.
A specialist training provider has been commissioned to deliver the following courses during 2018 and 2019:
COURSE DATE SUBJECT Construction, repairs, energy Traditional Tenements Sept 2018 efficiency and maintenance Traditional Roofing and High Level Works Nov 2018 Traditional materials and repairs Types, joinery, repairs, painting Traditional Windows and Doors Feb 2019 and insulation Types, new lime plasterwork, Traditional Internal Plasterwork May 2019 repairs and painting
4.6 44 Main Street and 3 Longrow South are adjoining tenements that form part of the block of CARS priority building’s known as `40-48 Main Street, 1-21 Longrow South and 8-12 Union Street’. The block is significant, particularly in relation to the historical shaping of the town centre and its contribution to townscape within the conservation area. Both tenements are ‘B’ listed and were constructed in 1908-09 as part of the Longrow South `Grand Building Project’ that involved the demolition of the Wide Close and the formation of Longrow South. Although both buildings are being treated as separate building contracts with individual budgets their development is running in tandem as this could generate savings in the capital phase. There is a possibility that both contracts may be on site at the same time.
4.7 Council officers have been working closely with the private owners since early 2017. Due to the complex nature of multi ownership tenement projects it has taken considerable time and effort by all parties to reach this stage. With no factoring service in Campbeltown the first stage involves getting owners together as a group. Following this owners require information about the condition of their properties and how much the proposed works may cost. All owners then have to consider whether or not they can afford this before they can reach agreement on how to proceed. The next stage involves the appointment of a Design Team and owners must meet the full cost of this service as grants do not become available until much later. The detailed design and development stage takes over six months and during this period many unforeseen hurdles have to be overcome including; dealing with absent owners, owners whose properties Page 99
are advertised for sale, changes in peoples financial position and in some cases the requirement to fund the cost of urgent/temporary repairs to their properties until the main repair project gets underway.
4.8 Between both tenements there are 13 units, comprising 4 business premises and 8 flats (one business is situated in both tenements). The owners in both tenements formed Owners Associations during 2017 to enable them to work towards major repair projects. With assistance from Housing Services both Associations commissioned Tenement Condition Reports that further highlighted the requirement for urgent repairs to their respective buildings. The Design Team who produced the reports also provided detailed Cost Plans outlining the likely cost of the works based on recent tender prices.
4.9 The tenements both consist of two storey flatted accommodation over commercial ground floors. The commercial units have been extended to the full depth of the site. The traditional back court amenity deck is situated at first floor level and has formed part of the major Decking Project that is currently in progress. It acts as the roof for the shops below and provides a service area.
4.10 A number of building elements are reaching the end of their serviceable life while other elements of the fabric require urgent attention in the short term. Proposed works to both buildings include; full strip and re-slate of roof, rot repairs, leadwork, stonework, render, chimneys and rainwater goods.
4.11 In March 2018 Housing Services confirmed that owners were eligible to apply for Private Sector Housing Grant funding. At this stage all owners agreed to commit a minimum of £5,000 per unit with CARS grants making up the balance of each budget.
Note: Guidance documents for CARS priority building projects state that private owners must contribute at least £5,000 per unit owned towards total project costs.
4.12 In April 2018 both Associations appointed ZM Architecture Limited to progress detailed development and design works. Both projects are currently at tender stage and final costs will be available shortly. For the purpose of this report and the grant recommendation awards costs are based on the final projections produced by the Design Team. CARS grant contracts will not be issued to private owners until final tender costs are available. If actual tender costs are lower than projected the level of CARS grant will be reduced accordingly. If tender costs are higher the CARS grants will not be increased, savings will have to be identified. Please refer to Appendix 1 for a detailed breakdown for each building based on projected costs.
5.0 CONCLUSION
5.1 This report seeks the approval of the MAKI Area Committee for its proposed allocation of grant funding for the building repair projects at 44 Main Street and Page 100
3 Longrow South. If the grants are approved we can progress with the delivery of the last two CARS priority buildings with site starts in autumn 2018, safeguarding businesses, jobs and homes. As previously experienced, early intervention significantly reduces repair costs. These projects will complement the work already completed via CARS Round 6 and previously by the Campbeltown Townscape Heritage Initiative (THI) and CARS Round 1 as part of the wider regeneration of Campbeltown town centre.
6.0 IMPLICATIONS
Policy – The Single Outcome Agreement (SOA) and Argyll and Bute Outcome Improvement Plan 2013-2023 support town 6.1 Policy centre regeneration and a diverse and thriving economy.
There is sufficient funding within the Campbeltown CARS budget to support the following grant awards:
£117,224.97 to the owners of 44 Main Street £149,037.66 to the owners of 3 Longrow South
To satisfy audit requirements we provide an update on the overall financial position of the scheme to the Environment, Development and Infrastructure Committee on a six monthly basis. A similar update is included below:
All grant funding is in place as part of the Campbeltown CARS 6.2 Financial Round 6 budget, including the Historic Environment Scotland grant, Council and PSHG. At the start of the project the total common fund including owners contributions was £2,170,422. With additional funding from; CHORD, PSHG and private owners the final common fund will be £2.6M
The total funding to be committed is £2,066,826.
To date we have committed £1,624,371 as follows: Priority projects £1,432,157 Small grants £57,947 Administration and Training £134,267 6.3 Legal None
6.4 HR Officer time is required to progress the project further. Equalities / 6.5 Fairer None Scotland Duty Page 101
44 Main Street and 3 Longrow South - That the applicant does not formally access the grant within the necessary time period 6.6 Risk or that final tender costs are higher than anticipated. However, both budgets contain a 10% contingency figure plus a number of allowances.
The Council is responsible for administering the CARS grants Customer 6.7 on behalf of Historic Environment Scotland and for ensuring Services due diligence in the performance of its duties.
Executive Director of Development and Infrastructure, Pippa Milne Policy Lead for Economic Development Aileen Morton
Report Prepared: 24 July 2018 For further information contact:
James Lafferty, Campbeltown Conservation Area Regeneration Scheme (CARS), Transformation Projects and Regeneration Team Phone 01586 559049 [email protected] This page is intentionally left blank Page 103 NOT FOR PUBLICATION by virtue of paragraph(s) 6 Agenda Item 13b of Schedule 7A of the Local Government(Scotland) Act 1973
Document is Restricted This page is intentionally left blank Page 105 Agenda Item 14
ARGYLL AND BUTE COUNCIL MID ARGYLL, KINTYRE AND THE ISLANDS AREA COMMITTEE
DEVELOPMENT AND INFRASTRUCTURE SERVICES 5th SEPTEMBER 2018
CAMPBELTOWN TOWN CENTRE
1.0 EXECUTIVE SUMMARY
1.1 This report considers future plans for Campbeltown town centre. It has been prepared following a request from a local member at the last meeting in June.
1.2 The built fabric of Campbeltown town centre has benefited from significant investment since 2007 through the delivery of two Conservation Area Regeneration Schemes (CARS) and the Townscape Heritage Initiative (THI). During this period almost £10 million worth of repairs have been carried out to historic buildings. The Council has invested £2.5 million with the remainder from a variety of sources including national funders such as Historic Environment Scotland and the Heritage Lottery Fund. Appendix 1 contains a map of the CARS target area highlighting buildings that have benefited from significant levels of CARS and/or THI funding.
1.2 Agreed outcomes have been met and in many cases exceeded helping to create an attractive town centre and to safeguard existing businesses, jobs and homes whilst creating opportunities for investment. The majority of work has been carried out by local contractors, many of whom have benefited from traditional skills training delivered in Campbeltown as part of the CARS and THI Training Programmes.
1.3 There is no doubt that one of the key factors contributing to the successful delivery of CARS and THI has been the partnership approach with the public, private and third sectors working together with the community to deliver transformational changes on the ground. A number of key heritage projects such as Campbeltown Town Hall and The Picture House have been successfully delivered by community groups and joint working with private companies have led to the refurbishment of the Royal Hotel and key tenement buildings such as 50-52 Main Street/2 Cross Street. This has helped to restore civic pride in Campbeltown making it a better place in which to live, work, visit and invest.
1.4 Despite the progress that has been made there are still a number of privately owned buildings in a very poor condition. Although it is the responsibility of the owners to carry out repairs to these properties there are a number of issues to be overcome including; no factoring service in the area; low property values, tenements under multiple ownership and the high costs associated Page 106
with repairs to historic buildings. Most other towns in Argyll and Bute and Scotland are facing similar issues as reported in the most recent Scottish House Condition Survey. This has led to the formation of a parliamentary working group and a commitment from the Housing Minister to review existing legislation with the possibility of new legislation if required.
1.5 Part of the legacy of Campbeltown CARS and THI has been the development of two internal partnerships to tackle problem buildings and eventually break the cycle of neglect. The first involves joint working with Housing Services to; promote the repair and maintenance of tenement buildings; encourage and assist private owners to form Owners Associations, arrange building surveys leading to repairs being carried out. The second partnership has been the formation of the MAKI Area Property Action Group (APAG). This involves Officers from various internal services working together to develop a pro- active, coordinated and strategic approach for effective Council intervention across services. The APAG has helped ensure the delivery of a number of CARS and THI buildings and there are a number of active cases in progress.
1.6 It should be noted that the CARS and THI have been delivered during a period of sustained national austerity and the positive impacts of this investment has helped to safeguard businesses and jobs in Campbeltown town centre.
1.7 The most effective way to deliver a positive future for Campbeltown town centre is to boost economic activity by supporting key industries and continuing to support local initiatives.
2.0 RECOMMENDATIONS
Members are asked to consider the content of the report that came about following a request from a member at the last meeting.
Page 107
ARGYLL AND BUTE COUNCIL MID ARGYLL, KINTYRE AND THE ISLANDS AREA COMMITTEE
DEVELOPMENT AND 5th SEPTEMBER 2018 INFRASTRUCTURE SERVICES
CAMPBELTOWN CONSERVATION AREA REGENERATION SCHEME (CARS) OTHER BUILDINGS
2.0 INTRODUCTION
2.1 Campbeltown Conservation Area Regeneration Scheme (CARS) Round 6 is due to end on the 31st March 2020. At the June meeting Councillor Kelly asked for an update on future plans for Campbeltown Town Centre following the completion of the CARS.
3.0 RECOMMENDATIONS
3.1 Members are asked to consider the content of the report that came about following a request from a member at the last meeting.
4.0 DETAIL
4.1 Campbeltown town centre has benefited from significant investment in recent years through heritage led regeneration schemes as follows: Campbeltown CARS Round 1: 2007-2012 (Merged with THI) Campbeltown Townscape Heritage Initiative (THI): 2009-2016 Campbeltown CARS Round 6: 2015-2012 (For detailed information please refer to the progress update report at agenda item number 13a).
This has resulted in almost £10million worth of repairs to historic buildings within the town centre, creating an attractive town, and helping safeguard existing businesses, jobs and homes whilst creating opportunities for investment. The total investment from the Council including CHORD and Private Sector Housing Grant is £2.5million. The remainder is from a variety of sources including; Historic Environment Scotland, Heritage Lottery Fund, Big Lottery Fund, ERDF, Argyll and the Islands LEADER, Highlands and Islands Enterprise and contributions from private owners. These schemes have secured a number of awards at both local and national level. Page 108
In addition to this Campbeltown Community Business has completed the renovation of The Picture House at a cost of over £3million. This included a grant contribution from the Council of £230,000.
Appendix 1 contains a map of the CARS target area highlighting buildings that have benefited from significant levels of CARS and/or THI funding.
4.2 Combined CARS and THI outcomes to date include: 133 grants awarded Work to over 50 buildings Essential repairs to buildings containing 59 flats Helped safeguard the future of 17 businesses employing 75 people (mix of full-time and part-time) Led to 4 new businesses opening creating 8 jobs Over 50 local contractors involved in the works Over 3000 m2 of vacant historic floorspace brought back into use 17 shopfronts refurbished Delivered over 60 training and education events including; traditional skills training for local contractors, building maintenance events, exhibitions and update events. Essential repairs to a number of tenement buildings including 13-15 Kirk Street, 60 Main Street, 9-15 Longrow South, 10-14 Main Street and 22-30 Main Street/2-8 Longrow South
4.3 Local contractors and building professionals have learnt new skills and improved their existing expertise thanks to specialist training delivered by conservation experts in Campbeltown via the CARS and THI Training Programmes. To date over 20 traditional skills training courses have been delivered with topics ranging from; roofing, leadwork, stone and paint. The majority of courses have been well attended and feedback from delegates has been excellent.
4.4 The majority of work on CARS and THI contracts has been carried out by local contractors. This has helped to sustain local businesses and create opportunities for new jobs whilst providing a significant boost to the local economy.
4.5 The community has been involved from the outset starting with the initial consultation work in 2006 that helped shape the content of CARS Round 1 and the THI. In April 2008 the Campbeltown Town Centre Regeneration Project Steering Group was formed. Members included all three local Councillors and representatives from various organisations including:- Campbeltown Community Council, Kintyre Civic Society, Kintyre Amenity Trust and Campbeltown Traders Association. This was supplemented by officers from HIE, Fyne Homes and the Scottish Government. The group met quarterly to review progress and consider grant awards allowing members to report back to their respective groups.
4.6 Annual update events were held to provide members of the public with an opportunity to meet members of the project team and to find out more Page 109
about target buildings and training and education events. Regular press releases have been issued via all available media and project staff attend community group meetings to deliver Powerpoint presentations and answer questions from their members.
4.7 The CARS and THI projects have helped inspire and support a number of community groups to develop and deliver their own heritage projects including: South Kintyre Development Trust who saved Campbeltown Town Hall from closure and completed a £2million refurbishment returning the facility to community ownership. Kintyre Amenity Trust who secured over £450,000 to repair and bring back to use the derelict Old Schoolhouse as a community bunkhouse providing low cost visitor accommodation for walkers, surfers and cyclists. Kilkerran Developments Limited who have recently acquired ownership of the Old Courthouse on Bolgam Street, a derelict listed building subject to action from Building Standards. Campbeltown Community Business in respect of the Picture House Centenary Project (as noted in section 4.1).
In each case CARS and THI staff worked in partnership with the group providing advice, guidance, project management expertise and a link to the Council.
4.8 Close working relations have been developed with the private sector providing opportunities for further investment into the fabric of existing town centre buildings, supporting existing businesses, and creating new businesses and jobs. Some examples include:
Southworth Developments LLC – American golf and Real Estate Company who own Machrihanish Dunes golf resort. THI funding helped with the repair and refurbishment of the Royal Hotel bringing a derelict hotel back into use as four star accommodation whilst creating a number of jobs. Springbank Distillers – acquisition of 2 commercial units that enabled the CARS funded repair project at 10-20 Longrow South and saved 6 homes and 3 businesses and led to a new restaurant opening creating 5 jobs. MacLeod Construction Limited – facilitated the transfer of title at 50-52 Main Street/2 Cross Street that prevented a demolition and gap site. The tenement was fully repaired and brought back into use with 4 good quality flats with 2 new businesses occupying the ground floor. Numero Dix – One of the first CARS grants awarded helped the owners of this hair and beauty salon to improve their shopfront and extend their business leading to the appointment of 3 new staff including 2 apprentices.
There is no doubt that the improvements to Campbeltown town centre have helped restore civic pride and created an attractive and better place in which to live, work, visit and invest.
4.9 Despite this there remains a large number of buildings in Campbeltown town centre which are in a very poor condition. Almost all of these buildings are privately owned and it must be recognized that it is the responsibility of owners Page 110
to arrange and fund the cost of repairs to their buildings. However, there are a number of issues that must be considered including:
No active factoring service in Campbeltown for over 30 years Tenements with multiple owners Lack of communication between owners A high number of private sector landlords who do not live in the area Low property values High cost of repairs to historic buildings Some owners not able to contribute the required funds Limited access to the rear elevation of many buildings
All of these issues make it difficult for owners to repair and maintain their buildings without some form of assistance.
4.10 In respect of the Campbeltown CARS target area (See appendix 1) the following buildings are generating the most concern; 9-11 Main Street, 19-25 Main Street, 10-12 Cross Street/2-4 Union Street, Mafeking Place, White Hart Hotel, Old Post Office and 16-20 Main Street/1-3 Bolgam Street.
All of these buildings have already been subject to intervention from Building Standards and most are included on the Building at Risk Register for Scotland. This means that they are considered to be at risk or under threat and meet one or several of the following criteria; vacant, suffering from neglect and/or poor maintenance, suffering from structural problems, unsecured or threatened with demolition.
It should be noted that even when a solution is found it can take a considerable period of time for action to be taken. A good example is the Old Courthouse on Bolgam Street, a category B listed building that has been vacant for over 30 years, resulting in damage to neighbouring properties. A solution has now been found for this building under new ownership that is hoped will secure it for the long term. However, Council staff have been actively seeking a solution since 2006 when the building was first identified as a target for CARS Round 1. In 2008 funding was secured leading to a detailed Options Appraisal report being produced in 2009. In 2011 a local organisation came forward, expressing their interest in the building but due a number of issues it was not possible to reach agreement. The organisation formed a development company in 2015 and submitted a further expression of interest. Ownership was finally transferred to the trust in June 2018 and their first task will be to stabilize the building to facilitate a detailed inspection to determine the current condition. It is widely acknowledged that the building may not be brought back into use for a number of years.
4.11 The issues raised are in respect of Campbeltown but the same report could be written about any town in Argyll and Bute or Scotland. The most recent Scottish House Condition Survey reported that 68% of all dwellings exhibited some form Page 111
of disrepair. It is widely acknowledged that there are significant challenges facing the repair and maintenance of residential buildings under shared ownership. However, for many reasons, tenement maintenance is not undertaken at the time and place when it is needed most. It really requires annual maintenance and enforceable legal obligations. As part of the solution to tackle this problem, a working group was formed in 2017 and following a debate at the Scottish Parliament in January the Housing Minister committed to considering the recommendations of the working group, reviewing existing legislation, and tabling new legislation for action if required. Through the provision of CARS funding Historic Environment Scotland (HES) also acknowledges the issues faced in our towns. Since 2007 they have invested £41.5 million in 63 separate conservation areas. The latest round was launched in June and £10 million is available for schemes that will run from April 2019 to March 2024. It should be noted that Campbeltown is one of only a few towns to have benefited from two rounds of CARS funding.
4.12 Campbeltown CARS Round 6 is due to end in March 2020. Whilst there are no plans for another scheme the legacy of two internal partnerships are already in place to tackle problem buildings in Campbeltown:
1. Partnership work with Housing Services who have been supporting the delivery of the CARS and THI since 2011 by:
Promoting the repair and maintenance of buildings. Since 2011 we have held annual maintenance events for building owners with experts on hand to provide advice, guidance and practical tips. The events are normally held during SPAB’s National Maintenance Week in November and leaflets and guides are available as well as one-to-one meetings with building experts. In 2012 we produced the Campbeltown Tenement Maintenance Guide. A useful guide to help owners to get together, find out about their buildings, get agreement, sort out finances and arrange repairs and maintenance. Assisting private owners to form Owners Associations. There are now over 30 active associations in Campbeltown town centre, each with a constitution, committee and joint bank account. In many cases owners are depositing monies monthly towards the cost of future repairs and maintenance. It is a condition of CARS and PSHG that owners must be part of an association. Funding Tenement Condition Surveys that lead to detailed reports being produced for tenements. These reports include a cost plan broken down into essential, desirable, and urgent works to help owners to understand the condition of their building and to plan for repairs. Assisting owners of CARS Round 6 priority buildings with the development of their repair schemes. Providing Private Sector Grant Funding (PSHG) to help owners meet the cost of essential repairs. In many cases CARS priority building repair schemes may not have progressed if this funding had not been available to supplement the CARS grant and private owners contributions. Page 112
2. The MAKI Area Property Action Group (APAG).
The MAKI APAG meet quarterly to address concerns regarding unsafe and problematic buildings – many of which are in Campbeltown town centre. Officers from various services are involved including; Planning, Building Standards, Environmental Health, Housing, Landlord Registration, Community Safety and CARS/THI. The aim is to develop a pro-active, coordinated and strategic approach for practical and effective Council intervention across services. The MAKI APAG has played a key role in the delivery of a number of CARS and THI projects and continues to do so. The latest example saw a Defective Building Notice served on the owner of the White Hart Hotel.
In addition to this Tenement Management Agreements and scheduled maintenance arrangements are now in place for all tenement buildings in receipt of CARS Round 6 funding. Grant contracts issued to private owners contain conditions relating to future maintenance and all owners have committed to contributing towards the cost of this work as part of their grant agreement. Owners will be required to provide evidence that maintenance work has been carried out and if this cannot be provided we will seek to recover an element of the CARS grant.
Support is also be available for tenement owners in the form of grants or loans via a number of initiatives being delivered by Home Energy Scotland. This includes the HEEPS Equity Loan Scheme currently being piloted in Argyll and Bute.
4.13 It is worth noting that the CARS and THI investment has been delivered during the worst period of national austerity for decades. There is no doubt that these schemes have helped to sustain a significant number of businesses and jobs in Campbeltown during this difficult period.
4.14 Moving forward the priority is to improve economic activity within Campbeltown town centre and the wider area. Current examples include:
Bringing forward New Quay improvements feasibility studies to assist the renewables sector Promoting tourism Assisting Machrihanish Airbase Communuity Company to diversify and attract new investment linked to job creation Business Gateway supporting new and existing businesses Lobbying Transport Scotland for improved trunk road and ferry links
5.0 CONCLUSION
5.1 The Council led regeneration of Campbeltown town centre was launched in 2007 via Campbeltown CARS Round 1. Since then there has been significant investment in the built fabric of the town totaling almost £13 million. This has resulted in a significant improvement in the general appearance and condition of Page 113
the built fabric of the town and has helped to sustain businesses, jobs and homes whilst creating opportunities for investment. Like all towns, issues remain with a number of buildings and unless the necessary ongoing maintenance and repairs are carried out by the private owners of these properties the likelihood is that some form of Council intervention may be required, possibly in the form of action from Building Standards. However, with the CARS legacy and continued input from Council services and partners it should be possible for private owners to arrange the repair and on going maintenance of these properties although it is acknowledged that this will take time. If repairs are undertaken as early as possible and regular maintenance is undertaken this should ensure that the investment to date is not undermined.
6.0 IMPLICATIONS
The Single Outcome Agreement (SOA) and Economic 6.1 Policy Development Action Plan support town centre regeneration and a diverse and thriving economy. The Campbeltown CARS Round 6 budget is fully committed The only funding that may be available for repairs to other 6.2 Financial properties in Campbeltown town centre is Private Sector Housing Grant administered by Housing Services.
6.3 Legal None at this time.
6.4 HR None at this time. Equalities / 6.5 Fairer None at this time. Scotland Duty
6.6 Risk None at this time.
Customer 6.7 None at this time. Services
Executive Director of Development and Infrastructure, Pippa Milne
Policy Lead for Economic Development Aileen Morton
Report Prepared: 13 July 2018 For further information contact:
James Lafferty, Transformation Projects and Regeneration Team Phone 01586 559049 [email protected]
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L 2 c e 1 e This map is reproduced from Ordnance Survey material with the permission of Ordnance T Flemings R Suruvey on behalf of the Controller of Her Majesty's Stationary Office (c) Crown copyright. S r Campbeltown CARS Round 6 Unauthcorised reproduction infringes Crown copyright and may lead to prosecution or civil A proceedihngs. Argyll and Bute Council, License Number 100023368, 2015. C I (Includes THI and Round 1) July 2018 1:867 This page is intentionally left blank Mid Argyll, Kintyre and the Islands Workplan 2017-18
Committee Date Report Description Lead Service and Regularity of Date for Reports Additional contact officer occurrence/consideration to Committee Comment Services 5th September 2018 5th September Inveraray CARS Feargal De 2018 Buiteleir 5th September Campbeltown Regeneration/ 2018 CARS Grant James Lafferty Recommendation Request 5th September Campbeltown James Lafferty, 2018 Town Centre Regeneration 5th September Care in Kintyre Kristin Gillies, 2018 HSCP 5th September Area Scorecard Sonya Thomas Page 117 2018 Performance Review 5th September Road Traffic Jim Smith, R&A 2018 Speeds, Islay & Services Jura 5th September Strategic Housing Bill Halliday 2018 Fund
5th September Supporting Rona Gold, Agenda Item 15 2018 Communities Community Fund Planning Manager 5th September Local Governance Stuart Green, 2018 Review – Business Manager Feedback from the Big Listen 5th September GM Duncan and Shona Barton, 2018 Andrew Greenlees Gov & Law Mid Argyll, Kintyre and the Islands Workplan 2017-18
Committee Date Report Description Lead Service and Regularity of Date for Reports Additional contact officer occurrence/consideration to Committee Comment Services Trust 5th December 2018 5th December Campbeltown & Regeneration/ 2018 Kintyre James Lafferty Regeneration – Yellow Book Review Future Items Patient Transport Health and Social One off report Update on new Policy Care Partnership policy following Maimie completion of Thompson, Head review Page 118 of Public Relations and Engagement
Flooding Issues in Roads and Ongoing To remain as a MAKI Amenity Services possible item until Jim Smith such times as problems are rectified ACHA Annual Chief Executive – Annual Update Update ACHA Alastair McGregor Tarbert and Regeneration/ Regular Updates and Lochgilphead Audrey Martin decision Regeneration Fund Mid Argyll, Kintyre and the Islands Workplan 2017-18 Page 119 This page is intentionally left blank