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INSURANCE Volume 24 Number 2, SUMMER 2016 BROKERManitoba Introducing... IBAM’s NEW President TAR A CHAMMARTIN 2016 AGM, Conference & Trade Show Revisited Reider Insurance celebrates 50 years Special Report: The Latest from Restoration Companies PM 40065075 New Courses Available! 4VNNFS 2016 As an institute of higher learning, we pride ourselves on delivering leading educational opportunities, built around your schedule. TO ATTEND: 1. Visit www.rrmuniversity.com 2. Sign up (visit Broker Central for privacy code) 3. That’s it, you’re officially enrolled! Courses accredited by the Insurance Council of Manitoba and count towards your continued education credits. enrollment services & office of admissions 245 centre avenue east · altona · manitoba · r0g 0b0 · canada Up to $ .00 2000 OFF All Knob and Tube Jobs* • Best Price on Service Upgrades • Aluminum Wire Ask about our Treatment and Removal seniors rates • Insurance Reports Upon Request • Free Quotes CALL: (204) 949-9299 YOUR AFFORDABLE ELECTRICIAN VOL 24 | No. 2 SUMMER 2016 CONTENTS Features Departments YBN Report 18 Introducing IBAM’s NEW President 7 Rookie Corner 20 2016/2017 Board of Directors 15 Making an Impact 22 2016 Conference & Trade Show Revisited 29 Legal Corner 68 Business Corner 70 Special Report: Restoration Companies 45 Industry News 72 Reider Insurance Celebrates 50 Years 59 Reach our Advertisers 76 7 29 59 2016/2017 BOARD OF DIRECTORS The MANITOBA INSURANCE BROKER is published four times per year by Craig Kelman & Associates Ltd. on behalf EXECUTIVE COMMITTEE of the Insurance Brokers Association of Manitoba, President - Tara Chammartin, La Salle Insurance Services Ltd. 600-1445 Portage Ave. Winnipeg, MB R3G 3P4, (204) 488-1857, Chair/Past President - Russell Wasnie, ONE Insurance email: [email protected] President-Elect - Darren Peters, Oldfi eld Kirby Esau All rights reserved. Contents may not be reproduced without Vice-President - Ryan Garriock, Garriock Insurance express consent of the publisher. ©2016 Chief Executive Offi cer - David Schioler, IBAM DIRECTORS Blair Andrew, Andrew Agencies Greg Barrows, Cameron Agencies Tony Cesario, HUB International Dwight Heppner, MIG Insurance John McDonald, BSI Insurance Editorial and Advertising Offi ces: Brett McGregor, Guild/HMS Insurance Group Inc. 3rd Floor, 2020 Portage Ave. • Winnipeg, MB R3J 0K4 Mario Reimer, Lakeview Insurance Tel: (204) 985-9780 • Fax: (204) 985-9795 Jamie Taronno, Crossroads Insurance E-mail: [email protected] IBAC DIRECTOR Executive Editor...........................................................................David Schioler Keith Jordan, HUB International Managing Editor .................................................................................... Terry Ross IBAM Managing Editor................................................. Margaret Hudson Design / Layout ..............................................................................Daniel Goulet Marketing Manager ........................................................................... Kris Fillion Advertising Coordinator ......................................... Stefanie Hagidiakow Publication Mails Agreement #40065075 Return undeliverable Canadian addresses to: [email protected] Manitoba INSURANCE BROKER | SUMMER 2016 | 5 IBAM at WHL Awards Ceremony IBAM CEO Dave Schioler (R), along with NHL legend 72 GP - 38 G - 82 A - 120 PTS - +41 - 30 PIM. The presentation Bobby Clarke (L), presented the Bob Clarke Trophy for was of particular significance to Adam and Dave as the Brooks WHL Top Scorer to Winnipeg’s Adam Brooks of the Regina and Schioler families are close friends – Adam and Dave’s son Pats. Adam had a marvelous season as his stats bear out: Dane played hockey together for many years. OUR SPONSOR The western provincial Insurance Goals Program continues to receive tremendous assistance from Wawanesa Insurance. Its support has allowed the associations to continue to expand their involvement in the WHL program including the Player Equipment Safety Program as well as grassroots hockey initiatives in every corner of each province. This collaboration continues to set higher goals to promote the broker channel. The support of Wawanesa Insurance and more than 2,000 member broker offi ces is the insurance goal that assures a win for all. Thank you, Wawanesa Insurance. 6 | SUMMER 2016 | Manitoba INSURANCE BROKER Index Introducing... IBAM’s NEW President La Salle Insurance Services Ltd. Q - Can you describe your previous work history and how those experiences helped you as a broker? A - Due to my interest in business courses in high school, I was selected out of several high school students for a summer term position as a secretary for the Fort Garry School Division. It was then that I learned that I enjoyed an office environment, and helping people when they asked for it or otherwise obviously needed it. Q - How did you get involved in insurance? Describe La Salle Insurance Services Ltd. What is your current position? A - Twenty-three years ago, through a family friend, I learned about a receptionist type position available at a brokerage, and applied. I successfully obtained the position, and within a few months, I was enrolled in the Fundamentals of Insurance course. La Salle Insurance & Travel Services Ltd. has two locations, one located in the heart of Fort Richmond on Pembina Highway, and a second location on Main Street in La Salle, MB. Between the two sites, we have 14 staff and provide solutions for all P&C products, from Autopac to Commercial and Agricultural operations. My current position as Operations Manager (and soon to be partner), allows me to focus on our business operations, dealing with clients, and managing our staff, who are like family. Q - What do you enjoy most about the industry? A - What I enjoy most about the business is dealing with people. Being able to provide solutions for customers is very gratifying. On the other side of that is the relationships you build with your insurance company providers and industry vendors. There is no better feeling than building and maintaining positive relationships with people. Index Manitoba INSURANCE BROKER | SUMMER 2016 | 7 Congratulations Tara Chammartin Enjoy your new role as President of the Insurance Brokers Association of Manitoba. HOME CAR BUSINESS The BIP logo is a registered trademark of the Insurance Brokers Association of Canada (IBAC). All other trade-marks are property of Intact Financial Corporation used under license. © 2016 Intact Insurance Company. Introducing... TARA CHAMMARTIN Q - How did you become involved with IBAM? Q - What can you tell us about your Executive Can you put your commitment to the Association team and the IBAM staff with whom you will into a few words? be working closely? A - I became involved with IBAM in 1997 when the MB A - We have a wonderful Executive team in place. Everyone Young Broker Committee and Network were formed. I was is full of energy, commitment and passion for this industry an original member and became very involved right away. It – it is going to be a very exciting year for us. The IBAM staff was a great way to learn more about the industry and meet members are superb. They make things happen, and are fantastic people along the way. Through my experience on the always ready to help and provide answers to the membership, YBN Committee, I was able to become involved with IBAM and our board. Without the IBAM staff, we wouldn’t be able in other ways such as joining the Professional Development to do what we do! and Conference Committees. While involved with the PD Committee, I took it a step further after I achieved my CAIB Q - What would you like to say about the recent designation, and I became a facilitator for the CAIB Program in Conference, AGM and Trade Show? 2002 for many years. A - I think it has been one of the most successful events Q - What are the industry’s major issues and, hence, we have had. With record-setting attendance, that speaks your administration’s priorities? for itself. We have had so many compliments from brokers, vendors and insurer partners across the country – and that is A - On the top of our list, we will be doing what IBAM does what it is all about! The opportunity for all industry people to best, and that is political advocacy. With the recent change get together, mingle and form relationships with each other. in government, we will be further enhancing our relationship with the Premier, MLAs and MPs. Along with that we will Q - After the event, what was your first presidential be hosting a reception event at the IBAM Office to welcome duty? What was your first ‘AHA’ moment when the new MPI Board of Directors. We are also going to work it sunk in that you were President of this with our brokers and Insurer Partners in helping to understand prestigious organization? the importance of embracing the upcoming technology and A - I think that ‘AHA’ moment was when I stepped on stage digitization changes and ensuring that they adopt the trends after Dave Schioler introduced me at the President’s Dinner – to ensure future viability. that was the moment it hit me. My first duty as President was attending the IBABC Convention in Victoria, BC, where I was able to bring greetings to the IBABC membership and provide a Manitoba update for them. Congratulations Tara Chammartin on your appointment as IBAM President! Index Manitoba INSURANCE BROKER | SUMMER 2016 | 9 Introducing... TARA CHAMMARTIN Q - What can you tell the readers about IBAM’s Presidential Quick Picks new ‘first family’? A - I have a beautiful 19-year-old daughter. Cortney is a competitive dancer and spends about six-days-a-week at the Singer/Group: So many to choose from – studio on average. She is very committed and eats, sleeps and I would say anything from the 90’s breathes dance and performing. She has recently been asked to join her studio – Winnipeg Dance Force as assistant to the Movie: The Fast & Furious and The Avengers directors of the studio, and expanding her love of dance to others as a teacher and choreographer. Shane and I have been Book: Anything by Nora Roberts together for six years. He is a registered massage therapist at Meal: King Crab Legs Back In Motion.