Your Livingston
Resource Guide
Contents
Welcome to Livingston! ...... 3 About Livingston ...... 4 Leadership in technology ...... 4 Putting clients first ...... 5 Our team is your team ...... 5 Your new Livingston International U.S. Customs Brokerage invoice ...... 6 U.S. Brokerage invoice fields ...... 7 New charge codes ...... 9 Paying your new Livingston invoice ...... 10 Paying Livingston by wire transfer ...... 10 Paying Livingston by check ...... 11 Questions? ...... 11 Online tools and resources ...... 12 For importers/exporters ...... 12 For carriers ...... 12 News and advisories ...... 12 Webinars ...... 13 Useful links ...... 13 Livingston office locations ...... 14 Head office – U.S...... 14 Head office – Canada ...... 14
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Welcome to Livingston! We are thrilled to welcome you to the Livingston family. As we move the former Advantex Express Inc. (Advantex) and Andina Group International, Inc. (Andina) resources under the Livingston umbrella, we’ve put together this guide to help ease the transition. This overview will help you discover some of the tools and resources available to you as a Livingston client. In addition, as you transition into the Livingston service model, you will notice a few small changes, including a new Livingston invoice with new billing codes and remittance information. This guide will also help explain the new Livingston invoice, including a breakdown of fields and a list of common charge codes and payment options. Please note that your Advantex/Andina invoices should now be paid to Livingston. This includes any unpaid invoices already received by you, and any work in progress that has already been initiated on Advantex/Andina’s system for which you will receive an Advantex/Andina invoice. The updated payment options contained in this reference guide apply to your Advantex/Andina invoices and your new Livingston invoices. Please replace Advantex/Andina as a vendor with Livingston in your accounts payable system at this time.
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About Livingston North America’s number one company focused on customs brokerage and compliance, Livingston also offers consulting and global trade management services as well as international freight forwarding across North America and around the globe. We offer multiple services to help our clients manage the complex and constantly evolving world of international trade. You will find that the delivery of our services is timely, seamless and cost-effective. Our services are organized into the following main categories: Customs brokerage – Our experienced customs professionals, supported by our full suite of advanced technology solutions, are available to help you manage your imports and compliance processes every step of the way. Global trade management – Our tailored services provide long-term management of all aspects of your global trade operations and compliance. We offer end-to-end customized solutions as well as components that address specific areas of global trade management. Trade consulting – Our customs, regulatory and financial experts help companies implement compliance programs, meet audit requirements, recover duties and taxes and manage border security. International freight forwarding – We arrange efficient transportation by air, ocean, rail, truck and intermodal, from point of origin through to final destination. Business process outsourcing – We help you streamline your business by designing and delivering program management, information management and contact center services.
Leadership in technology We are the customs and compliance experts, but we’re in the information business. Technology is the tool we use to help our clients efficiently manage and monitor their supply chains, and our systems are designed – and regularly upgraded – to drive these efficiencies. Livingston has national operating systems for its brokerage operations in the U.S. and Canada, which allow us to meet our clients’ requirements in a complex and changing regulatory environment. In addition, our in-house-developed Insight® solutions give our clients instant access to their customs and compliance data, while improving their productivity and reducing their paperwork.
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From systems interfaces to day-to-day communication, Livingston is able to provide meaningful data to ensure our clients make informed decisions and take strategic action that best fits their compliance and business model.
Putting clients first When it comes to service, Livingston puts you and your business first. We understand that running your business is your number one priority, which is why we’ve made it our priority to make sure that your processes are as easy and smooth as possible. In fact, our entire service structure is built around you and the way you do business, because we know how critical it is for you to get your goods across the border without costly delays. In the complex world of cross-border trade and customs, problems are inevitable – but you can be confident that we’ll do everything we can to avoid these problems. Our clients have told us they want issues resolved quickly and painlessly, and we’ve taken that feedback to heart by providing you with a single point of contact to ensure quick issue resolution. Using standardized client service roles, defined processes and cutting-edge tools and technology, we deliver fully personalized client service while leveraging our many worldwide resources. It’s this dedication to service excellence that allows us to put the focus on you, so you can focus on your business. Most important of all, we’re committed to providing continuity in the level of service you receive. You’ll continue working with the same people you’ve come to know and trust, and you can rest assured that any changes will be communicated to you early and thoroughly. Our team is your team During this transition period, your primary contacts will remain the same. If you require assistance or have any inquiries or concerns, you can reach out to: Sam Lombardo or Pat Miller at 1-800-437-4324, extension 7017
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Your new Livingston International U.S. Customs Brokerage invoice
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U.S. Brokerage invoice fields Below is a description of the fields you’ll find on your new Livingston U.S. Brokerage invoice.
# Field name Description
1 Date The date the invoice was issued.
2 Invoice Number A unique number assigned by Livingston to all entries. This is the reference number to use when inquiring about a specific invoice.
3 Bill To The name and address of the company Livingston is billing for services provided.
4 Remit To The address payment for services should be sent to.
5 Client Account Each client is assigned a unique six-digit account number.
6 Service Team The contact information for the team servicing your account. You Information should contact this team if you have any questions about your invoice.
7 Reference The reference number supplied by the shipper on the commercial Number invoice.
8 Arrival Date The estimated date of arrival of your shipment at the first port of entry.
9 Release Date The date (may be estimated) U.S. Customs and Border Protection (CBP) released the shipment and allowed it to enter the U.S.
10 Entry Number The number assigned by Livingston referencing your shipment(s) into the U.S.
11 Entry Date The date the entry summary for your shipment was filed with CBP.
12 Entered Value The value reported to CBP for the shipment based on the commercial invoice provided.
13 Shipment Value The commercial value reported for the product being imported into the U.S. based on the commercial invoice provided.
14 Shipper/Exporter The name of the company exporting/shipping the product to the U.S.
15 Port of Entry The name of the U.S. port where entry was made for the product being imported.
16 Port of Lading The name of the port where the product was loaded to be shipped to the U.S.
17 Manifest Qty & The quantity of product as reported by the carrier being imported into the UOM U.S.
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# Field name Description
18 Gross Wt. & The gross weight of the product being imported into the U.S. UOM
19 Carrier The name of the carrier transporting the product into the U.S.
20 Control/Bill of The unique shipment control number assigned by the carrier for your Lading Number shipment being imported into the U.S.
21 HWB Number The House Bill of Lading number assigned by the carrier.
22 Master Bill The Master Bill of Lading number assigned by the carrier. Number
23 MOT The code and mode of transportation used to import your shipment into the U.S.
24 Date of Export The date (may be estimated) your product was exported.
25 Transactional Details information on the lines of the Entry Summary (7501), such as Detail consignee, description, gross wt., reported qty, line value, entered value, country of origin, HTS, duty rate. This information mirrors the information reported on the “a” line level of the 7501. If your shipment contains more than five 7501 lines a “See Attached” message will be displayed and an Entry Summary will be provided.
26 Code For internal purposes, Livingston assigns a numeric code for each service description itemized in Field 27. This guide contains a reference table of the most common Livingston billing codes and descriptions on the following pages.
27 Service Details of the service(s) provided by Livingston related to your shipment.
28 Amount The dollar amount payable for each of the services performed by Livingston.
29 Invoice Due The date that the payment for the invoice is due. Date
30 Funds The currency in which the funds are payable.
31 Total due The total amount payable on the invoice.
32 Message/ Section to relay important messages to our clients. Information
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New charge codes While the great service you’ve come to expect from Advantex/Andina remains with Livingston, the charge codes you’ll see on your invoice have changed. Below are the new codes and descriptions, as well as the corresponding descriptions you saw on your Advantex/Andina invoice.
Bill LIV Advantex/Andina Description LIV Description Code Code UABI Automated Broker Interface 716 ABI Filing (Process) UBON Bond Fee 720 Entry bond service UCUS U.S. Customs Duties 500 US customs duty and MPF UDEO Delivery Order 558 Delivery order (process) UDIS Disbursement Fee 701 Funds advance/disbursement UENT Entry Fee / Brokerage 700 US customs entry service UHMF Harbour Maintenance Fee 500 US customs duty and MPF UINV Additional Invoices 703 Additional invoices (process) UISF ISF Import Security Filing (10+2) 546 Importer security filing service ULIN Additional Line Classification 702 Additional CI lines (process) UMPF Merchandise Processing Fee 500 US customs duty and MPF 725 US FCC filing (process) UOGA OGA Transmission Fee 726 US FDA release (process) 727 US DOT/HS7 filing (process) USEB Single Entry Bond Preparation 582 Single entry bond premium USPH Special Handling 733 Special handling UTIB T.I.B. Entry 706 US customs TIB entry filing UTIC T.I.B. Cancellation Fee 791 TIB cancellation service
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Paying your new Livingston invoice Please note – this information is for both Advantex/Andina and Livingston invoices. Please remit your payment for both Advantex/Andina and Livingston invoices as follows:
Paying Livingston by wire transfer
U.S. Dollar Account from Canada Bank Name: Royal Bank of Canada 200 Bay Street Toronto, ON, M5J 2J5 SWIFT code: ROYCCAT2 Bank no.: 003 Transit no.: 00002 Account no.: 4046595
Canadian Dollar Account Bank Name: Royal Bank of Canada 200 Bay Street Toronto, ON, M5J 2J5 SWIFT code: ROYCCAT2 Bank no.: 003 Transit no.: 00002 Account no: 1117159
U.S. Dollar Account from USA and Overseas Destination: JPMorgan Chase Bank N.A. 611 Woodward Avenue Detroit, MI 48226
Routing/ABA #: 021000021 (for wires) – 071000013 (for ACH) SWIFT code: CHASUS33 Account No.: 643582992
Beneficiary Name for all of the above bank accounts: Livingston International, Inc. 670 Young Street Tonawanda, NY 14150-4103
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Please send your remittance detail to: [email protected]
Paying Livingston by check Payee: Livingston International, Inc. Please send checks to: Clients located in the USA 150 Pierce Road, Suite 500 and overseas: Itasca, IL 60143-1222
Clients located in Ontario: P.O. Box 5640 Terminal A Toronto, ON M5W 1P1
Clients located in BC, AB, P.O. Box 2168 STN Terminal MB, SK, YT, NT: Vancouver BC V6B 4R5
Clients located in QC, NB, 6700 chemin de la Cote-de-Liesse NS, PE, NF, NU: Bureau 300 St. Laurent QC H4T 2B5
Questions? For payment inquiries, contact us at: Western Canada and Western U.S. states: 1 (800) 663-0301 Ontario, central U.S. states and overseas: 1 (800) 226-1875 Eastern Canada and Eastern U.S. states: 1 (800) 361-3097
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Online tools and resources You’ll find Livingston’s website at www.livingstonintl.com. Here you can learn about our products and services, our locations, lines of business, our history and corporate values. More importantly, our website is a repository of handy tools and resources to help you learn more about virtually all aspects of customs and trade compliance.
For importers/exporters Useful resources for importers/exporters include the following: Guides for importing and exporting Commonly used forms, including: - U.S. Customs Invoice - Canada Customs Invoice - NAFTA Certificate of Origin - POA for U.S. importers - General Agency Agreement for Canadian importers - And many more Guides to government regulations and customs requirements Articles, white papers, and case studies
For carriers Useful resources for carriers can also be found at www.livingstonintl.com, including the following: ISF coversheets Carrier alerts PAPS and PARS tracking tools to track the stats of your U.S. and Canada- bound shipments in real-time: - www.parstracker.com - www.papstracker.com Additional information and forms
News and advisories Visit Livingston’s Trade News (http://www.livingstonintl.com/trade-news/) for the latest news and regulation updates from the world of trade. And don’t forget to sign up for our regular e-mail newsletter, Livingston Weekly (http://www.livingstonintl.com/subscribe-to-new-posts/). Livingston Weekly provides a quick overview of the week’s most important trade news and hot topics, details about upcoming Livingston webinars and information on Livingston’s latest products and service offerings.
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Webinars Livingston offers a full slate of free informative webinars every month. A list of upcoming webinars can be found at http://www.livingstonintl.com/webinars/. Webinars are hosted by Livingston experts with extensive customs, trade and compliance experience. Our webinar series covers a wide array of topics of interest to importers, exporters, carriers and more, including the following: Importing to Canada and the U.S. Classification NAFTA Compliance and more
To register for a webinar, simply click on the session date and complete the registration form. Be sure to check back often to see what new and exciting webinars we have upcoming!
Useful links Beyond www.livingstonintl.com, there are a number of other places online where you can find useful information and resources:
U.S. Customs and Border Protection (CBP) www.cbp.gov
Canada Border Services Agency (CBSA) www.cbsa-asfc.gc.ca
U.S. Customs Tariff www.usitc.gov/tata/hts www.cbsa-asfc.gc.ca/trade-commerce/tariff- Canada Customs Tariff tarif
U.S. Food and Drug Administration (FDA) www.fda.gov
Canadian Food Inspection Agency (CFIA) www.inspection.gc.ca
U.S. Customs Rulings Online Search http://rulings.cbp.gov Systems (CROSS) www.nafta-sec-alena.org www.cbp.gov/xp/cgov/trade/trade_programs/ NAFTA international_agreements/free_trade/nafta
U.S. Customs Antidumping and http://adcvd.cbp.dhs.gov/adcvdweb/ Countervailing Duties
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Livingston office locations Livingston has more than 3,200 employees serving our 38,000 clients through office locations at over 125 key border crossings, seaports, airports and other strategic locations across the North America, Europe and Asia. For a complete, up-to-date listing of our locations, please visit www.livingstonintl.com/locations. Our corporate offices are located in Chicago and Toronto:
Head office – U.S. Itasca, Illinois 150 Pierce Road, Suite 500 Itasca, IL, 60143-1222 Tel (Office): 630 766-0202 Tel (PAPS/PARS): 1-866-548-7277 Tel (Sales): 1-800-837-1063 Fax (Documents): 1-877-548-7277 Fax (Office): 630 773-1247
Head office – Canada Toronto, Ontario 405 The West Mall, Suite 400 Toronto, ON, M9C 5K7 Tel (Office): 416 626-2800 Tel (Toll Free): 1-800-387-7582 Tel (Sales): 1-800-837-1063 Fax (Office): 416 622-3890
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Notes ______
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