Vic Roads Annual Report -

INFRAS TRUCT URE I 052 VicRoads 1998-1999 Annual report :VicRoads Location: A-VR Barcode:31010000852279 Who we are Annual Report 1998-99 Contents he.: Road-; Corporation is a Vicroriaa st.atumry corporation operating under TLhe regisrered business name of VicRoads. VicHoads serves the community by managing rhe Victo1ian road system and its use as an Ke~r Highlighrs 6 inregral part of the overall Lranspon network Chief Ex.ecmive's Statemem 8 The organisation has an annual progr.ani expenditure (both capital and recurrt:nt) of Summary of Operations 10 $772m and collects approximately $l.59bn k>r the Srate Government and Transport Accident Our People 12 Commiss i.on (TAC) through licensing, registrq.tion and mhcr fees. Environment 16

VicRoads has 2296 staff who work in The Future 20 partnership with other government agencies, loc.:al govc.:rnmcm and the private sector lo Hoad System .Management 24 provide.: cost-effective products and services to the community. 1'he Metropolitan Rtng Road passe.d two 'fraffic and Hoad Use Management 32 lmpm1ant mlle.~torws in 1998-99. The Edgars Road oveJ'JHUs icas opened in]uly 1998, and the has Road Safety 38 Vi c.:Roa

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More tban ·10,000 young people and their parems The noise walls for atce.nded more than 100 Lh e Eastern Freeway Ki'YS Please parent.i e:Ktension won a learner driver infrmnacion VicRoa

7 Chief guidelines and regulations to achieve consistent relationship with the Ministry of Communications on-road. enforcement of roadworthiness, and the (.tvlOC) in the Pcopk:s Republic of China (PRC). Ac, inrroria's arterial roads. Othcr international accivities included an We achieved better customer scrvk:e through institutional strengthening project in .Fij i, and a Statement several important initiatives. In May 1999. we highway sr.a ndar

8 9 Road System Traffic and Road Safety Reg i stration Management Road Use Management and Licensing

Maintaining and Improving • lmpr01Jing Road Safety • Efficient and Orderly Movement Registration anti Licensing Services Victoria's Roads of Traffic

Profile Profile Profile Profile

V1cRoads mau1tains and improves the condition and V1cRoads 1s responslhle for achieving cffldent and orderJy VicRoad.~ aims to achieve a ~ustai nable reduction in the VicRoad.<- provides vehicle regisLratinn, dnver hce11s.i.11g and performance of Vi<.: torm· ~ 22 ,250 km of aiterial roads and movement of road user$ and road freight through number and severity of road cra~hCl> and the cost oJ road. 1\:venm'. wl!cction ~crviccs for 3.2 mtllton Vtctorian m.otonsts manages 4798 tmdges on artenal roads. nus supports improved tmfflc flow and reduced traffic nmge~tion trauma through dehve1mg road ~afeLy progmms that opernting .'1.6 nulhnn vehicles It alf.o provides. driver lit.ence economK dcvdopm.cnt and social amentty by 1rnprovmg target all road users, including dnvcr:-, motorcych$ts, and \·eh1dc registration information w V1ctona's road u1>crs access1h1hty, reducmg travel costs, and providing safe and Results cvd1sts and pede~mans. efficient wad cond1uons • Morutonng of Melbou rne'~ overall road nelwnrk shows Results a 2 pc:r cent 11nprnvement U1 u-avcl um~ over the Results Results whole day and a 4 per cent 1mpmvement m travel umes • Yicl{oads adue.-ed rhe lowest ccJ.<.t of ,<,erv1cmg vehicle bet.ween peak periods, compared ·with 1997-98 • TI1ere were 401 road usea> lolled m 1998-99 Th i.~ re~1s t rauon~ and dm·er hcence:::; m Australia • 50,235 lane k1 lomeu-es of rrn!d pavemenL<; and • Pnnc1pal 1raflk Houte re\·iews along Spnngvale and represents an increase of 28 people k11ied from the • V1cRoads began mscalhng Computensed Licence Test (CU) surfacmg were mauuamc:d at a c~t of $127 m1llJOn Blackburn Hoads have been completed m p repm-.uion previous year. demonstrauoo uruts m V1cRO'Ml-; Regil>tr:mtin and TJcc:rn;mx • ,1798 bndges :rnd ma1o r cuherts were maimamed at for chc Dcpartmc:nt of InfrasLruct ure's 'Sman Bu::,' pilot • 107 blacksPot:S!bladdength 10<".ations were 1mpro~·ed offices to familiansc applicants with che CLT before they a cost of $9 m1ll10n pro1ect, which aims to improve tTo:;s-tov.n bus services. The esumarcd reduction in aca denrs ar treaced sires 1~ take th eir tests. • The condnion of 13,500 km of arcenal road~ and 1400 • S1gnage ~H!> installen ri::.stormg arterial and local roads m and B cla5s roadl> ln Victoria, and a number of C roads acces~ to 1 nfr~rmation un vehicle ::.afcty design and hcensuig authorme,<, around Auf>traha tn exc hange vehicle Ea5t G1ppsland fol!owrng the June 1998 fioods, an for Refcrc::nce Sy~tem (PARS) on 1r.s Web ~1te w provide • The Better Rl)ad~ Victoria progrnm pro•1ded more • The 'li:affk. Control and Communication~ Centre secondary ~chool :;tudents and 83 eus Safety customers ~ith 24-hour access to an.~wers to many than $110m for pruj<:cts 1111998-99, bringing the handled 227,000 telephone calls from the publit, \\iorkshops for school bus coordmacors, dnvers and registration anti licensing q11erics. amount prnvided since the program's inception in cme.rgcnq• services and the media student represenr.;rnves. More than 100 schools • An Unrcgisrcrcd Veh1dcs Pennie (UVI') database was J.993 to mor.c than $1 billion. • The Dnve Tune traffic 1nform;it1on sy~tem was rnstalled purchased RoadSmart, a mulumedia traffic safety launched, enabling customerf. to pay by credit card (J\'er • A total of $.?Om was spent on 15 pro1ects to unprove on tht: 'l\lllam<1rine Freeway to the north of Bulla Road education program for school d11ldren. the telephone road 1nfrastrunure in outer metropolitan iV!elboume, • Commumcauons were c::.tabli:;hed between the • VicRoads organised. more than 100 Keys Please • The service delive1y target (of servrng RO per cem of • 90 per cent of artenal road travel wa~ on roads V1<.:Roads Thdnc Control Centre and the traffic parent/learner driver inform.atmn "ess1ons with Victoria cu.stomcrs v.-ithin ten minutes) 'l\·:JS ex:cccdcd Ol1 aver.age sn asse.ssc::d a~ smooth compared \vith a target of 86 per control centre for CityLink. ro enable them to share Pohc.e and Communiry Road Safety CounCJ.ls all offices, excepc m August when it was 74.6 per cent cent ~inery-eighr per cent of u-avcl on national traffic mfnrmauon. It abo dismhutecl more than 100,000 Geuing There • The ~erv1ce dt:lrvery target of t now enables customers ro renew che1r reg1strauon at 300 km of thi: artenal ro t1 a1lable retorms to upgrade the standard and l>afcty of ratlway el{!ends the opuons ofBPa >~ multimedm k 1o~k.~, Imeractive been sealed • A furthc:r 18 km of the PrtnCJpal Bike NefV.lork was le\el crossings. Voice Re!>ponse telephone, banks, the lntcrnet, rnatl and complcred. compared wi th a target of 40 km Y1cRoads Registration and Licensing offices

··~·------Staff Development

During 1998-99 VicRoads invesled more chan $2.5m in training and devcloprnenl activities, o ffering staff a wic.k vatiety of learning experiences aligned with organisational nccds and staff members' personal career goals.

A number of exciting new inilialives were implemented during the year, including the.: following.

• Management Development Program Se nic..>r managerial staff attended extt:rnal graduate management programs conducte;:d by univcrsit.y busiriess schools in order to keep abrcast of contt:rnporary management prat:tiu.:s, improve their commercial skills and create.: networks with their counterparrs in the private.: sc.:nur.

• Strategic 1\:1.ana!{ement Workshops These were held for business sc.: rvice managers to assist them in identifying and dcv<.:loping the strategic components of their busincss plans. VicRoads is committed to continuing professio11at d avelop,rumt of staff. Pictu1·ed a re staff who graduated from postgraduate road safely courses at the U11iversity A range of ongoing staff dcvdop rncnt activities were of Nuw F.ngla nd in early 1999: (fron t, left to right) undenaken during ·1998-99. These acrivities included Carleen Foley a?id Kelly lmhergeJ: From far lt?ft: lhe following. B ther's nrganisalions to 900 staff pursued external (:ourses in specific broaden their skills and help them appreciate management and technical area.<; . di fferent modes c)f operation.

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Employee Relations Occupational Health and Safety

The sccon

Bridge Mai nteµa nce and Minor Improvement Pro}ects During 1998-99, a new safety management Costs of payroll preparation wcre reduced \Nhen Team Leade t· Mario Fantin and Maintenance Program syslem was incroduced, reflectii1g both uniform pay practices for fi eld staff were Officer, Road System Ma ,,a gement, Maurice Lowe are legislative change and a comm i. unem lo reduce implemenred across VicRoads during the year. p ictur ed in j.,Ymt qftbe Simbm-y Road Bridge, which was r ebabilitnted in. 1998·99 a t a cost of $ 198,()()0. workplace injuiy and illness. In November Maurice was h1v<>lved in d eveloping VicRoads Hei'ita!J, e 1998, new safety management specifica lions Brid!J,eS policy. were promulgated for smaller contractors, who typically undertake minor and quo tation works on behalf ofVicRoads. Recognising Special Achievements

The number of staff recognised under the VicRoacfa Staff Acbievemem Awards rose to 202 during the year. Introd.uc.ed al lhe end of 1997-98, the prograni Managing Structural Change Supporting Employment recognises staff who have made an outstanding Ongoing change in the effectiveness and efficiency Programs contribution to improving the organisation's of s<::rvice provision has resulted in positions Vic/Wads encourages staff tQ live healthy, balanc.:Cltl lljestyles. PJc/.ured m·e staff using the Vic.:Roadi> Fitness bu~i ness performance. Of those staff recognised, becomi.ng redundant and redeployment of sraff. VicRoads provided work experience o ppon unllies in a wide range of administrative and customer service Centre, which i.<1 open to all emjJloyeei> and provides 105 r<::cei.ved Meritorious Service Av,rards, 52 fitness a.sli/esS?11en1s, exer·cise classes, exer-cise eqHipnwnt rcccivt:d Commendalion Awards, 43 received Every effort is made Lo redeploy staff into positions positions for 2.3 young people participating in lhe and access to swimming ·training at a nearby pool. Il'Ccdlent Service Awards and two staff members, withi n VkRoads, with 19 being placed in alternative Victori;m Government's job training program in Pctcr.Schofie lcl. and Stewart ::\cwton, received Lhe positions in 1998-99. Other redeployed staff arc 1998-99. Tbe program provides 12 months' work experi ence, including one day's classroom training first Outsranding Service A\•.rard.s made under assisted with temporary placemencs that will each week. the program. enhance their skiUs, and. receive additional training and car<.:er <.:o unsel.ling. VicRoads is also sponsoiing two uni.versiry places Fony-scvcn staff s<.:paratcd from the organisation under the Hollingworth Cadetshi.p Scheme run by Workforce Data with redundancy packages in 1998-99. Thirty-four the DOXA Youth Foundation. This scheme aims to new Slaff members were recruited into the enable talented young people from disadvantaged Executive Officers 65 organisalion, excluding those recruited for the backgrounds tO pursue university <.: trati.ve 950 'lechnical 250 Year Staff Field 365 '1994-95 2904 Total Z296

VicRoads .7.t-an~port Seifety Set·vices officers Stewart 1995-96 2835 Newton (left) and Peter Schofield (t•igbt) became the.first staff members to be recognised for· outstanding service 1996-97 2465 Male 175:E> unde r· the VtcRoads Sta:ff Achievement Awa1·ds Scbe1ne. The aivC1rds wer·e gi1Kmfor the officet·.~· leadership in two 1997-98 2413 Female 540 f!ebicle cmnpltatu:e programs: Mass ManC1gement Assurat1ce a 11d the Quality Assured Bus Matntenance 1998-99 2296 Total 2296· system. Photo by Geqff Wright.

15 Planning Investigations

VicRoads undertakes a detaiJed emironmemal inve.s t.igation for each new wad projec£ to identify likely impacts on local heritage, flora and fauna, noise, and air and water quality. The findings are used to dc:vd op .strategies that \\-ill optimise Lhe environmental out.comes of the road project.

Major road corridors for which invc:stigarions were carried nut this year include the: Goulburn Valley Highw

Protecting Heritage

During 1998-99 VicRoads worked closely with local communi ties to achieve t he best outcomes for two signifkant t.rcc.s that. were affected by road dcvdopmcnt. proje(ts.

• Abori.ginal Scar Tree Works on the Goulburn Valley Highway required removal of a dead tree bearing· scars whc:rc wood had been cu t for a shield or dish. VicRoads worked with local. Abo1i ginal represemalivcs r.o negotiate the removaJ and storage of the lree, v-:hich will ultimately be relocated near its original site.:.

• 'J be 'Big Tree' A proposed hypass route on th e:: Midland Highway near Guildford threatened the 'Rig Tree', which is known as the llnest red gum in Victoria and is registered by the Nalional Trust. After considering issues idemillecl during Lhc planning study, and extensive community consultation, the route was changed. to protect the 'Big 'free'.

Vk:Roads is also commicted to protecting hc.:ritage sites in urban areas.

• Speakm~.;· Corner The construction of the Exhibit.ion Street Extension required the rck>G:ttion of three speakers' mo unds in the histOrk: Speakers' Corner on Yarra Bank in :\1elbourne. A sculpture will be erected to mark the historical significance:: of the site.

A proposed bypass rmlle nn the Midland llighway neat· Gutl4ford was changed to pmtect the 'Big rt·ee', which is known as the .ff.uest red gum in Vtctnrla and registered by the National 1rust. Pi<.:tured with the 'Big Tree' are VicRoa~ staff members Elizabeth Heathcote (Road Safety and Fniffic Analyst) and Ala1i Stork (La11d Management Offiur), ivbo u>c..,·e involved in this project. Heritage B1-tdges • A decision on the type of koala/kangaroo-rt:sistant Geotechnical Investigations fencing to be used on the.: Calder Ilighway mack VicRoads cominued Lo consulc with che National Forest ·section was made following visits to ktY.ala Du1ing 1998-99, VicRoads GeoPave produced an ·Trnst, Heritage Victoria and che Auscralian enclosures at Phillip Island and Heale.wille Environment Management Plan for the geotechnical l lcrHage Coin mission in relation to maintaining Sanctuary and extensive discussions with the drilling invesrigarions required along the aJignmem of and improving heritage bridges. Ail works are Consultative Committee. rhe proposed Easrern Freeway extension becween being carried our in accordance with Vic Roads Sp1ingvale Road and , which passe.s Heritage Bridges policy, so that envi.ronmeoral • Particular attemion was given to developing through si.gnificam areas of bushland. The plan v.ras responsibilities and relevant statutory bridge overpasses on the Woodend Bypass to developed in dose partnership wirh a range of requirements are met. The process involves encourage wildlife. scakeholders, including the local community liaison obtaining approval from tbe relevant heritage group, and will serve as a model for future projects in bod y- and conducting formal community environmentally si.gnificaor areas. consultar.ion abom any proposed works. Managing Waterways Work completed on heritage bridges in 1998-99 A pair qf h4rking owls, a threatened species Flood Repair included Lhe following projecrs. under Vlctllrla's Flora and Fau11a Gua1'untee Measuring Environmental Ac1, wa.<; dt.tiC()vered nea1· the proposed During 1998-99 VicRoads completed repairs Lo roads altgnnumt ()j' the Albury-\Vodonga national and bridges damaged by the severe flooding in Ease Performance • Ranoon ffeads Rridge (est. 1927) highway. flicHoads is working with Cbt1rles Gippsland in June 1998. VicRoads is also working with Sl url tJntvel'Sily lo mcmil"o1' the birds and VicRoads i.s undertaking research to establish ' Work on this timber-beam river bridge, located the East Gippsland Carchment Management Aurho1iry a.~cet·latn any ~-;peciaJ requirements for their to carry out riverbank protecrion on many of the preliminary performance indicators for key arc-.as of at the mouth of the Barvvnn River where il prolecll

18 19 Planning into the Next Millennium

VicRoads continues to operate under che principles outlined in its Corporate Plan for 1998-2000.

The Corporate Plan addresses .six key issues: • national Lran<>pon sLrategie."; • cuswmer service; • intcgraLed infrastructure planning and delivery; • commercialisation; • funding and fimrnce; and • organisacional capability and performance management.

The Corporate Plan also sets out three-year strategic Vic.Roads cmitinued to incnu:ise the t•ange of lrattSactivns plans for the corporation ·s four core businesses: and hifo,.matlon 11vai1t1ble to customers via the VlcRoadis Road System Management, Traffic and Road Use Web site. Keith \Veegberg, Section Leader, Tralfic Cont,.ol and Communication, was i1wolved in a project lo p1·ovide Managemem, Road Safety; and Registration and expanded fravel time infonmition, drawn from the J.iccnsing. Highlights from these.: strategic plans are poprdar Drive 1ime syst<.,.m ot1 Melbourne's key freeways. as follows. VicRoads will continue ro develop convenient electronic products and sert1ices that arc ·11ali1ed by cuslomers.

Key initiatives will include: Strategic Initiatives • commencing che extension of the Eastern Freeway from Springvale Road, Nunawa