The Corporate Responsibility Index 2010 sustainability Evaluates theextent to whichthecommercial business strategy isunderpinnedby thinkingaround long-term PLATINUM PLUS agement processes would beinclusive of nonfinancialrisks. Companies display ahighlevel of transparency by publically reporting CRperformance. Theirriskman - GOLD Wates Group Unipart Group Toyota Motor Manufacturing (UK)LTD Thames Water Tata Consultancy Services Ltd Severn Trent plc Provident Financial Premier Farnell plc Marks &Spencer Heineken UK Hallmark Cards plc Friends Provident BSkyB Australian Broadcasting Corporation* Anglo American plc and have improved CRmanagement andperformance over 3-4years. Companies demonstrate thatCRisembeddedinstrategic decision-makingandincentive structures PLATINUM BT Group Network Rail National Australia BankGroup Europe Legal & General Group plc John Laingplc Imperial Tobacco Group plc Home Retail Group plc Foster’s Group Limited* F&C Asset Management plc Costain Group plc Capgemini UK plc Aviva plc Amey Centrica Carillion plc Camelot Group British Broadcasting Corporation British American Tobacco BHP Billiton Barclays BAA Anglian Water Services Accenture level commitment to CR. Companies achieved Platinuminthe2007or2008CRIndex andhave demonstrated continued board- RETAINED PLATINUM United Utilities Unilever The Co-operative Group Scottish &Southern Energy PricewaterhouseCoopers LLP Northumbrian Water Group National Grid KPMG Europe LLP EDF Energy Alliance Boots groupl GMBH Company Organisation Name name
Telecommunications Reckitt Benckiser Pearson Lloyds BankingGroup Kingfisher Kelda Group John Lewis Partnership J Sainsbury H MRevenue andCustoms Ernst &Young Deloitte LLP Gas, Water &Multiutilities Food Producers General Retailers Electricity Accountants &Consultants Gas, Water &Multiutilities Gas, Water &Multiutilities Accountants &Consultants Electricity Sector Construction &Materials Diversified Industrials Automobiles &Parts Gas, Water &Mulitutilities Accountants &Consultants Gas, Water &Mulitutilities Speciality &OtherFinance Support Services General Retailers Beverages General Retailers Insurance Media &Entertainment Media &Entertainment Mining Transport Banks Insurance Speciality & OtherFinance Tobacco General Retailers Beverages Investment Services Construction &Materials Accountants &Consultants Insurance Support Services Food &Drug Retailers Industrial Sector Full Coverage Xstrata WH Smith Veolia Water UK Tesco ScottishPower RWE npower RSA Insurance Group Rio Tinto Reed Elsevier Full Coverage Full Coverage Full Coverage Full Coverage UK only Full Coverage Full Coverage Full Coverage Full Coverage Operational Coverage Full Coverage Full Coverage UK Only Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage UK Only Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage UK Only Full Coverage Full Coverage Full Coverage Operational Coverage ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ←→ ↑ ↑ ←→ ←→ ↑ ↑ Year on Year 2009 2010 2009 2009 2010 2009 2009 2009 2010 2009 Scope The tableexplained ↑↑ ↑ New: Company didnotfeature in2008 Score Changes: ness operations. UKonly -multinationalcompanies reporting onUKoperations only. Operational Coverage: Full Coverage -companies submitting information based on100%of busi- Index survey * These companies reported ontheirglobal operations inthe2009Australian/ New Zealand CR Industrial Sector: Companies grouped following FTSE classification guidelines. num (≥94.8%);Gold89.8%);Silver (≥79.8%);Bronze (≥70%) Performance Bands:Companies listed alphabetically by band, based onoverall Index score: Plati- ←→: no or negligible change in score ↓: adecrease inbanding Northern Foods plc Northern Rail (highest new entry) Morgan Est plc MITIE Group plc Met Office Marshalls plc Magnox NorthLtd Laing O’Rourke Kimberly-Clark Corporation Jaguar LandRover FirstGroup plc Financial Services Authority Eversheds LLP Diageo British Airways plc BAM Construct UKLtd Associated BritishPorts Holdings Limited 3i Group plc baseline data. Companies frequently demonstrate effective stakeholder engagement andhave reliable SILVER Zurich FinancialServices AG United Biscuits The Go-Ahead Group plc Standard Life plc Serco Group plc Rolls-Royce plc Ringway Group Ltd Morrison (most improved company) Kier Group plc Irwin Mitchell Solicitors Halcrow Group Ltd Gala Coral Group CSC ARAMARK to collect data ontheirsocial andenvironmental impacts. Companies clearly articulate theirmission, values andCRprinciples andare beginning BRONZE The LindeGroup Sodexo Shire Pharmaceuticals Royal MailGroup Rentokil Initialplc Places for People Liberty International plc The BSS Group plc The Midcounties Co-operative Ltd Whitbread plc Willmott Dixon WSP Group plc(UK)
: anincrease inscore of between 0.5–10% Company
:anincrease in score of more than10% Name Food Producers Transport Construction &Materials Support Services Government Construction &Materials Electricity Construction &Materials Personal &Household Goods Automobiles &Parts Transport Speciality &OtherFinance Accountants &Consultants Beverages Transport Construction &Materials Transport Speciality &OtherFinance Insurance Food Producers Transport Insurance Support Services Aerospace &Defence Construction &Materials Construction &Materials Construction &Materials Support Services Support Services Leisure &Hotels Support Services Support Services Chemicals Support Services Pharmaceuticals &Biotech. Transport Support Services Real Estate Real Estate Support Services General Retailers Leisure &Hotels Construction &Materials Support Services Industrial Sector Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage UK Only Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage UK Only Full Coverage UK Only Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage Full Coverage UK Only Operational Coverage ↑ ↑↑ ↑↑ ↑↑ ↑↑ ↑ ↑↑ ↑ ↑ ↑ ↓ ←→ ↑ ↑ ↑↑ ↑ ↑↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↑ ↓ ↑ ↑ ↑ ↑ ↑ ↑↑ ↑ ↑ ←→ ←→ ↑ New New New New New New New Year on Year