Hari Raya Fact Sheet 2019

1 HARI RAYA AT AIRASIA

● Peak travel period starts from 24 May - 10 June 2019

● A total of 734 AirAsia Malaysia and 60 AirAsia X Malaysia flights will depart from our hubs in Malaysia (Kuala Lumpur, Penang, Kuching, Kota Kinabalu, Johor Bahru) on Hari Raya Aidilfitri (5 June 2019)

● AirAsia has also mounted 82,000 extra seats together with 45,000 extra seats for additional late night flights with fixed fares which equates to 127,000 extra seats in total to celebrate the festive season this year

● More than 1,000 pilots and 2,500 cabin crew, both short-haul (Carrier code AK) and long-haul (Carrier Code D7) will be on duty on Hari Raya Aidilfitri (5 & 6 June 2019) (flights from AirAsia hubs in Malaysia)

● This equates to 786 pilots and 1,572 cabin crew per day on AirAsia Malaysia flights (AK) and 234 pilots and 927 cabin crew on AirAsia X Malaysia flights (D7)

● A total of 380 Guests Service staff will be on duty during Hari Raya Aidilfitri period per day (5 & 6 June 2019) at Kuala Lumpur International Airport (klia2)

● An average 50,000 guests are expected to depart from Kuala Lumpur International Airport 2 (klia2) each day over the festive period

● AirAsia’s Fun Team who will be doing special Hari Raya performances on selected domestic flights between 1 June 2019 and 15 June 2019 2 TOP 5 DESTINATIONS FOR HARI RAYA 2019

AIRASIA MALAYSIA (FLIGHT CODE: AK)

TOP 5 DOMESTIC ROUTES FROM TOP 5 INTERNATIONAL ROUTES FROM KUALA LUMPUR KUALA LUMPUR

1. Kuala Lumpur (KUL) – Alor Setar (AOR) 1. Kuala Lumpur (KUL) – Bangkok (DMK) 2. Kuala Lumpur (KUL) – Kota Bharu (KBR) 2. Kuala Lumpur (KUL) – Chennai (MAA) 3. Kuala Lumpur (KUL) – Kuala Terengganu (TGG) 3. Kuala Lumpur (KUL) – Denpasar (DPS) 4. Kuala Lumpur (KUL) – Tawau (TWU) 4. Kuala Lumpur (KUL) – Singapore (SIN) 5. Kuala Lumpur (KUL) – Sandakan (SDK) 5. Kuala Lumpur (KUL) – Ho Chi Minh (SGN)

3 TOP 5 DESTINATIONS FOR HARI RAYA 2019

AIRASIA X MALAYSIA (FLIGHT CODE: D7)

TOP 5 ROUTES FROM KUALA LUMPUR

1. Kuala Lumpur (KUL) – Hokkaido (CTS) 2. Kuala Lumpur (KUL) – Gold Coast (OOL) 3. Kuala Lumpur (KUL) – Taipei (TPE) 4. Kuala Lumpur (KUL) – Jeju (CJU) 5. Kuala Lumpur (KUL) – Fukuoka (FUK)

4 5 6 EXTRA LATE NIGHT FLIGHT FREQUENCIES FOR HARI RAYA 2019, WITH FIXED FARES

7 EXTRA LATE NIGHT FLIGHT FREQUENCIES FOR HARI RAYA 2019, WITH FIXED FARES

8 AIRASIA HARI RAYA AD 2019

Take a look at how we're prepping to bring you home this festive season here.

9 PROMO INCLUSIVE OF RAYA 2019 PERIOD

10 PREVIOUS PROMO INCLUSIVE OF RAYA 2019 PERIOD

11 PREVIOUS PROMO INCLUSIVE OF RAYA 2019 PERIOD

12 FESTIVE MEAL FOR HARI RAYA 2019

● Hari Raya Aidilfitri festive meal: Nasi Padang with Prawn Crackers ○ A popular Indonesian meal from the city of Padang consists of white rice, beef rendang, stir-fried cassava leaves, ikan bilis balado and green sambal. Served with crisp prawn crackers ○ Santan Value Meal with free drink - RM10 for AirAsia flights (carrier code AK) and RM15 for AirAsia X flights (carrier code D7) ● New Max Your Meal: Burnt Cheesecake ○ Satisfy your sweet tooth with our version of the burnt cheesecake. Smooth, creamy, mildly sweet with hints of lemon, this addictive dessert is completed with a scoop of airy whipped cream ○ Add-on to complete your meal - RM8 for AirAsia and AirAsia X flights (carrier code AK and D7) ● Pre-booking provides guests with meals cheaper-than-airport prices, a wider variety of meals to choose from and priority meal delivery on board ● For the full menu on AirAsia Malaysia (flight code AK) and AirAsia X Malaysia (flight code D7), please click here.

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14 QUOTE FROM AIRASIA SPOKESPERSONS

AIRASIA EXECUTIVE CHAIRMAN DATUK AIRASIA GROUP CEO KAMARUDIN MERANUN

Hari Raya is one of my favourite holidays and a joyous occasion for Assalamu’alaikum warahmatullahi wabarakatuh. all. Aidilfitri marks the culmination of the holy fasting month of Ramadan. It signifies our spiritual victory in abstaining from food Irrespective of our religious beliefs, we come together to celebrate and water from dawn until dusk, keeping good behaviour, learning this occasion with our Muslim friends, a true reflection of the unity, to be patient, respectful and tolerant with each other. harmony and religious tolerance that exists at AirAsia.

It is also a joyous occasion and celebration in the sense of unity I would like to wish happy holidays to all of those flying with among family and friends from all walks of life. Moreover, Aidilfitri is AirAsia. Our award-winning Allstars eagerly await to serve you on an opportunity to express gratitude, seek forgiveness and learn to forgive. board.

In the spirit of the auspicious upcoming Aidilfitri and on behalf of Have a fantastic break with your loved ones and we hope our extra the management and staff of AirAsia Group, I would like to express flights during this season have made it a little easier to get home. our sincere appreciation to all of you for your continuous support and seek forgiveness for any inconvenience. Selamat Hari Raya.

Have a safe and blessed Hari Raya Aidilfitri with your loved ones. We look forward to welcome you on board our flight. 15 QUOTE FROM AIRASIA SPOKESPERSONS

AIRASIA MALAYSIA CEO AIRASIA X MALAYSIA CEO BENYAMIN ISMAIL

Assalamualikum Warahmatullahi Wabarakatuh Whether you are travelling home to celebrate with your loved ones or going away for an excursion during the public holidays, our extra On behalf of the AirAsia Malaysia family, I would like to wish flights and extra Allstars on duty at the airport are there to ensure a everyone Selamat Hari Raya Aidilfitri, Maaf Zahir dan Batin. smooth travel experience for our guests during this peak travel period. All of us at AirAsia are excited to welcome our guests during this much awaited festive season and we have made the necessary Remember to pre-book your favourite Santan meal and sufficient arrangements to ensure a smooth travel experience for all. baggage allowance to avoid disappointment. As most of the airports will be congested, we strongly urge you to self check-in at home or More than 700 pilots and 1,500 cabin crew will be on duty every at the kiosk and self bag drop to shorten your wait time at the day during the peak period to fly you and your family home. On the airport. Arriving at the airport three hours prior to flight departure other hand, our on-ground team will be working around the clock to helps too! handle the expected surge of traffic at all airports in Malaysia. Last but not least, travel in style with our award-winning Premium If you are flying with us, don’t forget to use mobile check-in and Flatbed, available for upgrade at the airport, subject to availability. plan to arrive at the airport earlier to avoid congestion. Our Premium Flatbed and Premium Flex guests are entitled to special check-in counters at all airports as well as the usage of the Selamat balik kampung! Premium Red Lounge at klia2 for maximum comfort.

16 TRAVEL ADVISORY FOR HARI RAYA 2019

• Arrive at the airport at least 3 hours prior departure time for all AirAsia flights

• Use mobile, web or kiosk to check-in for a smoother journey

• Mobile, web and kiosk check-in services are available 14 days and up to 1 hour prior to departure time for all AirAsia flights

• Ensure that you arrive at the boarding gate at least 30 minutes prior to the schedule time of departure. Please note that our gates close 20 minutes prior to time of departure.

• Guests departing from Senai International Airport in Johor Bahru, can use AirAsia Fast Airport Clearance Experience System (FACES), for a seamless check-in to aircraft experience. Register for free on the AirAsia Mobile App.

• Baggage Drop counters will close 60 minutes before departure time for all AirAsia flights at klia2. Besides the counters, guests may also use the Self Bag Drop machine which are available at airports across Malaysia

• Each guest is only allowed ONE piece of cabin baggage AND 1 small bag on board. The total permitted weight for TWO pieces of cabin bags must not exceed 7kg and should fit in the overhead compartment

• Pre-book sufficient check-in baggage allowance via ‘My Booking’ link on airasia.com or AirAsia Mobile App

• Guests with group booking, reduced mobility or with special needs are only allowed to check-in at the counter and should allocate more time to clear all travelling formalities 17

Selamat Hari Raya Aidilfitri

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