Hari Raya Fact Sheet 2020
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#InThisTogether Hari Raya Fact Sheet 2020 1 FLYING SAFE WITH AIRASIA NEW CONTACTLESS PROCEDURES FOR ESSENTIAL TRAVELS Your health and safety is always our top priority and you have our commitment that we have stepped up all precautionary measures to ensure you have a safe journey. AirAsia is working closely with regulators, local governments, civil aviation and health authorities, including the World Health Organisation (WHO) and the International Civil Aviation Organisation (ICAO) and adhering to their expert advice. In an effort to ensure a smooth and safe travel experience, AirAsia has roll out several contactless procedures for essential travel including: ● Contactless payments at the airport: AliPay and WeChat Pay available at klia2, BigPay and Touch N Go will also be available soon ● Contactless kiosks: Available at all operating airports across Malaysia, Thailand, Philippines, Indonesia and Japan ● Passenger Reconciliation System (PRS): Entails no boarding pass exchange between guests and AVSEC as guests only need to scan them instead (currently available at klia2, followed soon by other airports in Malaysia where AirAsia operates) Read also: AirAsia implements ● Enhanced features on its mobile app: self check-in and e-boarding pass, scan end-to-end contactless passports & travel visas via the app (available soon) procedures for essential travel 2 TRAVELLING IN THE ‘NEW NORMAL’ Here’s a video of the end-to-end guest journey on AirAsia flights: 3 4 DESTINATIONS FOR ESSENTIAL TRAVEL DURING HARI RAYA 2020 AIRASIA MALAYSIA (FLIGHT CODE: AK) Travel period: 21 - 31 May 2020 ESSENTIAL TRAVEL ROUTES FROM ESSENTIAL TRAVEL ROUTES FROM KUALA LUMPUR OTHER HUBS 1. Kuala Lumpur (KUL) – Alor Setar (AOR) 1. Alor Setar (AOR) – Johor Bahru (JHB) 2. Kuala Lumpur (KUL) – Kota Kinabalu (BKI) 2. Kota Kinabalu (BKI) – Johor Bahru (JHB) 3. Kuala Lumpur (KUL) – Bintulu (BTU) 3. Kota Kinabalu (BKI) – Kota Bharu (KBR) 4. Kuala Lumpur (KUL) – Kota Bharu (KBR) 4. Kota Kinabalu (BKI) – Penang (PEN) 5. Kuala Lumpur (KUL) – Kuching (KCH) 5. Kota Kinabalu (BKI) – Sandakan (SDK) 6. Kuala Lumpur (KUL) – Labuan (LBU) 6. Kota Kinabalu (BKI) – Tawau (TWU) 7. Kuala Lumpur (KUL) – Miri (MYY) 7. Kuala Lumpur (KUL) – Kuching (KCH) 8. Kuala Lumpur (KUL) – Penang (PEN) 8. Bintulu (BTU) – Kuching (KCH) 9. Kuala Lumpur (KUL) – Sibu (SBW) 9. Johor Bahru (JHB) – Penang (PEN) 10. Kuala Lumpur (KUL) – Sandakan (SDK) 10. Johor Bahru (JHB) – Tawau (TWU) 11. Kuala Lumpur (KUL) – Kuala Terengganu (TGG) 11. Kuching (KCH) – Miri (MYY) 12. Kuala Lumpur (KUL) – Tawau (TWU) 12. Kuching (KCH) – Sibu (SBW) 13. Kuala Lumpur (KUL) – Medan (KNO) 14. Kuala Lumpur (KUL) – Semarang (SRG) 5 AIRASIA’S RAYA VIDEO 2020 The holy month of Ramadan comes to an end as we welcome Syawal with meaningful Eid celebrations. And that means spending time with your family, cooking together, and enjoying traditional food. Although we must all continue to practice social distancing, the Raya togetherness feeling is still a must! How will your 2020 Raya look like? Every year, we look forward to producing Raya video but things are certainly different this year. So, we turn to our very own talented Allstars and asked them to produce one. Here’s a video created by our AirAsia Allstars, led by Jeremy Sitompoel from Indonesia. This short depicts new norms by keeping the festivities spirit alive amid this pandemic crisis. Truly, we are still #InThisTogether. Eid Mubarak. Stay safe and have a blessed celebration! Read also: AirAsia implements end-to-end contactless procedures for essential travel 6 IKHLAS INITIATIVES IKHLAS is a brand new line of business under AirAsia.com that mainly caters to Muslim communities around the world by providing Click image below for more information: unparalleled access to faith-based practices which is expected to be launched in June 2020. ‘Give With Ikhlas’ is a public digital donation initiative carried out in collaboration with Yayasan Amanah Assofwah Almalikiyyah, which will use the funds to feed the less fortunate and frontliners whilst supporting local businesses during the holy month of Ramadan. As of third week of Ramadan, the ‘Give with Ikhlas’ campaign raised over MYR1 million. Since the first day of Ramadan, the IKHLAS team has distributed necessities and meals to over 12,007 families and more than 48,028 individuals at nationwide. (updated as of 22 May 2020) IKHLAS also collaborated with ST Rosyam Mart to purchase basic necessities and further distribute basic necessities to more families and NGOs such as Social Welfare Association Desa Melawati, Professional For further details, updates on the donation drive and Film Workers' Association of Malaysia (PROFIMA) and Pertubuhan upcoming initiatives, please visit Givewith.Ikhlas.com, or through social media on Instagram and Facebook. Khairat Anak Seni Malaysia (PERKHAS). 7 OURFOOD MEALS FOR RAYA OURFOOD is a complete food ordering solution powered by Teleport, AirAsia’s logistics arms combining payment and delivery in one platform for businesses on WhatsApp, Facebook and Instagram. Seamless & fuss-free, customers order, pay and check out with a single link. Merchants can create and customise their menu in minutes, and engage directly with their customers in one seamless payment and check-out experience. Now in its pilot launch phase, OURFOOD offers customers bundle deals, home-kits and set meals ranging from pizza sets to nasi ulam, and desserts and drinks ideal for family or group meals. Customers will earn AirAsia BIG Points with every food order, and they can redeem points with their order as well. Check out our menu here. Know someone who runs a F&B Business? Refer a friend and earn RM10 for your next order. Sign up here. Visit www.ourfood.my for more details. 8 OURSHOP SPECIALS FOR RAYA OURSHOP is an e-commerce marketplace by AirAsia to spur the growth of local products by developing traditional small and medium businesses to be e-commerce ready. To top it all off, travellers can also earn AirAsia BIG Points with every successful purchase made, and even redeem AirAsia BIG Points to pay for their shopping. Save Our Shops (S.O.S) is a campaign to help as many local businesses as possible during the MCO period. As of 19 May, a total of 4,655 merchants have signed up since the campaign started on 4 April 2020. OURSHOP Raya specials feature local brands such as Siti Khadijah, Amar Amran, Omnimal and more. Visit ourshop.com to make your purchases. Click on image for more information 9 SANTAN PROMO FOR RAYA Ramadan Online Marketplace Santan will be expanding its offering of Ramadan dishes including your favourite local kuih muih from various merchants as well as hot meals such as Nasi Dagang Terengganu Gulai Ikan Tongkol and Nasi Minyak Terengganu Gulai Daging and even…. ice-cream from Inside Scoop as well as our famous ondeh ondeh and burnt cheesecake! Available on santan.com.my and GrabFood for takeaway, dine-in and delivery until 25 May 2020. Ramadan Value Meals Raya specials, kuih-muih from our makcik and pakcik merchants - value meals for 2, 4 and 6 pax starting from RM35. Until 25 May, 2020. Ramadan Promo 15% off all orders on santan.com.my (minimum order RM35, max. Use 5 times). Valid for dine-in, takeaway and delivery. Until 25 May, 2020. Launch of Santan Ready-To-Eat Meals Your favourite Santan meals now ready to eat at your convenience. Simply place these delicious frozen meals in your microwave and you’re good to go! Shelf life: 1 month. Only available on santan.com.my. 10 DESTINATION GOOD PROMO FOR RAYA Destination GOOD is AirAsia Foundation’s marketplace for social enterprise products, and is currently offering FREE DELIVERY within Malaysia for these specially curated gift boxes. Send Aidilfitri greetings while maintaining social distancing with sustainably made products! These specially curated boxes of gifts can help you to prepare healthy meals, keep children occupied and learn, prep for travel and style for Raya through social enterprise products that support a good cause. The promo is valid until 31 May 2020. Shop now at https://destinationgood.com/ 11 AIRASIA DEALS FOR RAYA Celebrate RAYA with AirAsia Bundle Deals at 50% off! AirAsia Bundle Deals lets you enjoy great savings from brands and services you love with our food and lifestyle deals. You’ll enjoy the best deals for food, spas, massages, fitness, entertainment and more. You may find some FREE deals & exclusive offers too! So, make sure you keep coming back to catch our amazing offers! This raya, we’re giving you EXTRA savings! Get AirAsia Bundle Deals at 50% off with promo code : RAYADEALS Promo Period : 22 - 29 May 2020 Redeem at www.airasia.com/deals 12 BIG LOYALTY BIG DEALS - Redeem lifestyle deals with BIG Points on Raya Points Catcher Game - 7.7 million BIG Points up the all-new BIG Loyalty app for grabs with ‘Points Catcher’ in-app game Enjoy savings and discounts From 20 to 29 May 2020, BIG on a wide variety of deals Members can log in to the BIG including F&B, beauty & Loyalty app every day to play wellness, shopping, services, the game - players need to entertainment and more. In manoeuvre a claw and pick a conjunction with Raya, there Raya emoticon that contains will be 50% off promo and various denominations of BIG RM1 deals where members Points with the highest being can redeem with just 125 BIG 888 BIG Points. Points, including offers from Huawei, Caring Pharmacy, Terms and conditions apply. Hermo, Potboy, Dome Cafe, Download and play now dahmakan, Hungry, https://www.airasiabig.com/app MPHOnline, Photobook, -redirect?redirect=pointcatcher Pixajoy and Flower Chimp. Promo valid till 31 May 2020. While stocks last. Download and redeem now https://www.airasiabig.com/app-redirect Download the BIG Loyalty app on: 13 AIRASIA CREDIT CARD Get RM200 Cashback and 5,000 Bonus BIG Points Enjoy 50% Bonus BIG Points when you spend with when you apply for the AirAsia Credit Card the AirAsia Credit Card Shop for all your Raya needs with Stay safe and apply for the AirAsia the AirAsia Credit Card and be Credit Card online to enjoy BIG rewarded with extra 50% welcome gifts! Just spend Bonus BIG Points for all your accumulative RM300 on online spendings.