hospitality asia ~ December-February 2011 Page IFC C M Y K hospitality asia ~ December-February 2011 Page 1 C M Y K PUBLISHER’S NOTE Page 2 Page forward, and my team and I are looking forward with a lot of hope in our hearts and and hearts our sails. in our in hope wind of full lot a with forward looking are I and team my and forward, front. domestic the on has it as well as level regional a on compete perform and to able be will it that believe I and mark, to milestones to more many experiences and offer, hospitality wonderful many has country home My Regional 2011-2013. HAPA Series for properties and personalities star your nominate to establishments for! out looking worth certainly that’s Now years. 10 past the of sponsors and judges nominees, table finalists, winners, coffee the honour to special produced be will a book 2011-2013, Series Regional HAPA Following Regional. HAPA chosen has series. Regional Committee upcoming the HAPA for venue host The the as supremacy. hospitality for total vying a be will countries there six as of series Bangkok, challenging Jakarta, very a Bali, be will in This Singapore. nominees and visiting Phuket begun already has team our whereby on embark a new will chapter for we Hospitality Asia issue, Platinum this Awards (HAPA)in Regional Series 2011-2013, supplement winners’ a publishing by 2010-2012 Series gems. hospitality their and countries these about more lot a out finding be you’ll that sure be can you come, to Manila and Bintan Rai, Chiang Mai, Chiang With alone. quarter this in Minh Chi Ho and Hanoi Samui, Koh interviews. and articles our way present we the to approach lifestyle more a with magazine, the in designs new and editorial new sections see to Expect expectations. readers’ our with along content our expand we that sure making are we such, As sphere. audience bigger a into moving ourselves see we content, magazine related travel trade more lot a business include to a start we as However, been years. 16 has for Asia accept Hospitality corporations them. and about lot individuals a How say change. change is life in thing constant only The NEW HORIZONS HORIZONS NEW Let me know what you think of our progress at [email protected] at progress our of think you what know me Let look who ones the to come always things good – though retrospectives Enough all urge sincerely I over, is 2010-2012 Series HAPA that Now at celebrating be will we which anniversary, 10th HAPA’s be also will year Next Malaysia (HAPA) Awards Platinum Asia Hospitality the for chapter the close we As in markets new opening team the with group, travelled more a become also We’ve NEW CHALLENGES NEW Founder/Publisher Jennifer Ong Jennifer hospitality asia ~ December-February 2011 Page 3 C M Y K Memberships and Endorsements

Founder • Publisher Jennifer Ong [email protected]

Executive Creative Director Chefs Association of Malaysia Malaysian Food & Beverage Pat Seow Executives Association [email protected]

Editor-In-Chief Karen-Michaela Tan [email protected] Society of Professional Chefs (Singapore) Singapore Chefs Association

Staff Writer Cheryl Ann-Felix [email protected]

Contributor The Society of The Golden Keys Singapore Les Clefs d’Or David Bowden

Contributing Photographer Chin Kit Sen Association of Culinary Professionals Jakarta Bali Culinary Professionals Indonesia

Publishing Manager Steven Austin [email protected]

Thailand Chef’s Association, Food & Beverage Managers Association Senior Publishing Executive Member of World Association of Singapore Elizabeth Tee of Cooks Societies (WACS) [email protected]

Events & Communications Manager Nor Sherina Binti Khairi [email protected] Singapore Food Manufacturers Baking Industry Training Centre Restaurant Association of Association (Singapore) Singapore Events & Communications Executive Evonne Goh [email protected] Singapore Association of Food Equipment, Publishing & Events Assistant Manufacturers & Suppliers Sharla Subramahni International Bartenders Association Association of Bartenders & Sommeliers Singapore [email protected] (IBA)

Marketing Communications & Affairs for HAPA Malaysia 2010-2012 Stephanie Ong Jakarta International Hotels Hospitality Purchasing Association of [email protected] Association Indonesia Association (Singapore) Rooms Division Executives Assistant Director, Finance & HR Rachel Law [email protected] Association of Singapore Housekeepers Malaysian Association of Housekeepers Head Office World Asia Publishing [M] Sdn Bhd [564376-H] 3 Jalan 14/28, Section 14, 46100 Petaling Jaya Selangor Darul Ehsan, Malaysia. Club Managers Association (Singapore) Club Managers Association of Indonesia Tel : +60 3 7954 1911 Fax : +60 3 7954 3911 E-mail: [email protected]

WAP Singapore 10 Anson Road, #10-06 International Plaza, Singapore 079903 Tel : +65 9067 4090 Asian Golf Course Owners Federation Bali Spa & Wellness Association

Printing Percetakan Lai Sdn Bhd 1 Persiaran 2/118C, Kawasan Perindustrian Desa Tun Razak Cheras, 56000 Kuala Lumpur, Malaysia. Hotel Public Relations Stamford College Tel : +60 3 9173 1111 Association of

Page 4 hospitality asia ~ December-February 2011 Page 5 C M Y K CONTENTS TRANSPARENCIES SENT IN ARE AT THE OWNERS’ RISK. RISK. OWNERS’ THE AT ARE IN SENT TRANSPARENCIES co CO ntrolled PYRIGHT © © PYRIGHT

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hospitality asia ~ December-February 2011 Page 7 C M Y K Hospitality Asia is distributed to industry professionals within Malaysia, Singapore, Thailand, Indonesia and . Hospitality Asia is also available for browsing at various reading lounges of the following establishments:-

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Resort Langkawi, Kedah Traders Hotel Penang Andana Spa Kuala Lumpur Kuala Lumpur Mid Valley Exhibition Center, Kuala Lumpur Zon All Suites Residences On The Park, Angsana Spa Kuala Lumpur Bon Ton Resort Langkawi, Kedah (MVEC) The Kuala Lumpur Bella Luna Sdn Bhd Boulevard Hotel Kuala Lumpur MINES Wellness Hotel Biossentials Puri Spa Cameron Highlands Resort, Pahang Miri Marriott Resort & Spa, Sarawak HOTELS, RESORTS & MICE (SINGAPORE) Borneo Spa – Nexus Resort Karambunai Sabah Carcosa Seri Negara Kuala Lumpur Nexus Resort Karambunai, Sabah Albert Court Hotel Singapore Edes Spa – The Puteri Pacific Hotel, Johor Cititel Hotel Penang One World Hotel Petaling Jaya, Selangor Amara Hotel Singapore Elysyle Spa Cititel Mid Valley Kuala Lumpur Pacific Regency Hotel Suites Kuala Lumpur Amara Sanctuary Resort Sentosa Singapore Energy Day Spa, Ampang, Kuala Lumpur City Bayview, The Langkawi, Kedah Palace of the Golden Horses, Selangor Berjaya Hotel Singapore Gamelan Spa, Kuala Lumpur Club Med 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Hotel Singapore Kuala Lumpur Doubletree by Hilton Kuala Lumpur Prince Hotel & Residence Kuala Lumpur Goodwood Park Hotel Samsara Spa @ Swiss Garden Hotel Eastern & Oriental Hotel Penang Pullman Kuching Grand Copthorne Waterfront Hotel Singapore Kuala Lumpur Eastin Hotel Petaling Jaya, Selangor Pullman Putrajaya Lakeside Grand Hyatt Singapore Sembunyi Spa – Cyberview Lodge Resort & Eastin Hotel Penang Putra World Trade Centre Kuala Lumpur Grand Mercure Roxy Hotel Spa Equatorial Cameron Highlands, Pahang (PWTC) Grand Park City Hall Serenity Spa, Shah Alam Equatorial Hotel Melaka Putrajaya International Convention Centre Hard Rock Hotel Singapore Spa Indrani, Starhill, Kuala Lumpur Equatorial Hotel Penang (PICC) Hilton Singapore Spa Village, Pangkor Laut Resort, Perak Evergreen Laurel Hotel Penang Putrajaya Marriott Hotel Holiday Inn Atrium Singapore Spa Village, Tanjong Jara Resort, Terengganu Everly Resort Hotel Malacca Putrajaya Shangri-La Holiday Inn Parkview Singapore St Gregory Spa – PARKROYAL Penang Resort Four Points by Sheraton, Kuching Renaissance Hotel Kuala Lumpur Hotel 1929, Singapore Tatami Spa - Berjaya Hills, Pahang Four Seasons Resort Langkawi, Kedah Renaissance Melaka Hotel Grand Pacific Teratai Spa @ Meritus Pelangi Beach Resort Fraser Place Kuala Lumpur Ri-Yaz Heritge Marina Resort & Spa, Hotel Michael & Spa, Langkawi G Hotel Penang Terengganu Hotel Re! @ Pearl’s Hill Teratak Spa, Penang Golden Palm Tree Sepang Riverside Majestic Hotel, Kuching InterContinental Singapore Thalia Spa @ Eastin Hotel Petaling Jaya, GTower Hotel Kuala Lumpur Ritz Carlton Kuala Lumpur Klapsons, The Boutique Hotel The Andaman Spa – Andaman Datai Bay, Grand Bluewave Hotel Shah Alam, Selangor Royale Bintang Damansara, The Selangor Link Hotel Singapore Langkawi, Kedah Grand Borneo Hotel, Kota Kinabalu Shangri-La’s Golden Sands Resort, Penang M Hotel Singapore The Sompoton Spa @ Hotel Istana Grand Dorsett Labuan Hotel Shangri-La Hotel Kuala Lumpur Mandarin Orchard Singapore Kuala Lumpur Grand Dorsett Subang Shangri-La’s Rasa Ria Resort, Kota Kinabalu, Mandarin Oriental Singapore The Spa – Mandarin Oriental Kuala Lumpur Grand Margherita Hotel, Kuching Sabah Marina Bay Sands Singapore Grand Millennium Kuala Lumpur Shangri-La’s Rasa Sayang Resort & Spa, Marina Mandarin Singapore SPAS (SINGAPORE) Grand Seasons Hotel Kuala Lumpur Penang Naumi Amrita Spa at Swissotel The Stamford Hard Rock Hotel Penang Shangri-La’s Tanjung Aru Resort Kota Kinabalu, New Majestic Hotel Aramsa Spa, Singapore Heritage Hotel Ipoh, Perak Sabah Novotel Clarke Quay Singapore Aviva Spa at Aranda Country Club Hilton Kuala Lumpur Sheraton Imperial Kuala Lumpur Orchard Hotel Singapore Ayuthaya – The Royal Thai Spa @ Gallery Hotel Hilton Kuching, Sarawak Sime Darby Convention Centre Orchard Parade Hotel Singapore Singapore Hilton Petaling Jaya, Selangor Sunway Resort Hotels & Spa, Selangor Pan Pacific Orchard Banyan Tree Spa Holiday Inn Glenmarie Kuala Lumpur Sutera Harbour Resort Kota Kinabalu, Sabah Pan Pacific Singapore Earth Sanctuary Day Spa Holiday Inn Melaka Swiss Garden Damai Laut Resort & Spa Lumut, Paramount Hotel Singapore Essence Vale Aroma Spa Holiday Villa Subang, Selangor Perak PARKROYAL on Beach Road Estheva Spa Hotel Equatorial Bangi-Putrajaya Swiss-Garden Hotel Kuala Lumpur PARKROYAL on Kitchener Road Helio Asia Spa Hotel Equatorial Kuala Lumpur Tanjong Jara Resort, Terengganu PARKROYAL Serviced Suites Singapore Lagunita Spa Hotel Istana Kuala Lumpur The Andaman, A Luxury Collection Resort, Peninsula Excelsior Hotel, Singapore Mayoory Ayurvedic Spa, Singapore Hotel Maya Kuala Lumpur Langkawi Quality Hotel Singapore Rustic Nirvana Singapore Hotel Midah Kuala Lumpur The Banjaran Hotsprings Retreat Quincy Hotel, Singapore Spa Botanic at Sentosa Resort & Spa Hotel Nikko Kuala Lumpur The Club at The Saujana Raffles Hotel Singapore Spaboutique Hotel Novotel Kota Kinabalu 1Borneo The Datai Langkawi, Kedah Rasa Sentosa Resort, Singapore Spa Valley Hotel Novotel Kuala Lumpur City Centre Rendezvous Hotel St Gregory Spa at Marina Mandarin

8 hospitality asia The Asian Spa at Fullerton Hotel Embassy of Kelab Golf Perkhidmatan Awam, Kuala Lumpur Kuwait Airways Corporation The Aspara Spa at Goodwood Park Hotel Embassy of Spain Kota Permai Golf & Country Club, Selangor Airways International Co. Ltd The Oriental Spa at Mandarin Oriental Embassy of Sweden Kuala Lumpur Golf & Country Club Nippon Cargo Airlines Co. Ltd Singapore Embassy of the Federal Republic of Germany Mercure Johor Palm Resort & Golf PT Garuda Indonesia The Spa @ Aranda, Singapore Embassy of the People’s Republic of Pulai Springs Golf & Country Club, Johor Pakistan International Airlines The Tamarind Spa Embassy of The Republic of Indonesia Royal Selangor Golf Club, Kuala Lumpur Royal Brunei Airlines Wayan Retreat Balinese Spa, Singapore Embassy of the Republic of Italy Saujana Golf & Country Club, Selangor Royal Jordanian Embassy of the Republic of Korea Sultan Abdul Aziz Shah Golf Club, Selangor SAS Singapore RESTAURANTS (MALAYSIA) Embassy of the Republic of the Tanjong Puteri Golf Resort, Johor Saudi Arabian Airlines 7atenine Embassy of the Socialist Republic of Vietnam Tropicana Golf & Country Club, Selangor Sempati Air Al-Amar Lebanese Cuisine Kuala Lumpur Embassy of the Union of Myanmar Singapore Airlines Ltd Bagan Bar & Restaurant, Penang Embassy of the United States of America GOLF CLUBS & RESORTS (SINGAPORE) South African Airways Bianco Kuala Lumpur France Embassy of Malaysia Jurong Country Club Sri Lankan Airlines Ltd Bijan Bar & Restaurant Kuala Lumpur High Commission of Brunei Darussalam Keppel Country Club Swissair Bijou Kuala Lumpur High Commission of the Republic of Singapore Laguna National Golf & Country Club Vietnam Airlines Chin’s Stylish Chinese Cuisine, Penang Indian High Commission Marina Bay Golf Course Crystal Jade Restaurant @ The Gardens New Zealand High Commission Orchid Country Club AIRPORT/AIRLINE LOUNGES Dragon-I Restaurant Kuala Lumpur Royal Danish Embassy Raffles Country Club Cathay Pacific Lounge, KLIA Ecoba Bar & Restaurant Petaling Jaya Royal Embassy of Saudi Arabia Safra Resort & Country Club Dynasty Lounge, KLIA El Meson Spanish Restaurant Kuala Lumpur Royal Thai Embassy, The Seletar Country Club Golden Lounge Domestic KLIA Enak Kuala Lumpur The Italian Trade Commission Sentosa Golf Club Golden Lounge Regional, KLIA Eu Yan Sang’s Zun Kitchenette Singapore Island Country Club Golden Lounge Satellite KLIA FUKUYA Authentic Japanese Cuisine EMBASSIES in Singapore Tanah Merah Country Club Plaza Premium Lounge, LCCT Ibunda, Malay Fine Dining, Kuala Lumpur Embassy of Argentina Warren Golf & Country Club Silver Kris Lounge, KLIA il Lido Italian Dining + Lounge Bar, Kuala Australian High Commission Lumpur Embassy of Austria TRAVEL AGENTS (MALAYSIA) ONBOARD Indulgence Restaurant & Living, Ipoh, Perak Embassy of Belgium Reliance Shipping & Travel Agencies First Class and Business Class Flights on Kechara Oasis New Age Vegetarian Cuisine, High Commission of Brunei Darussalam Mayflower ACME Tours Sdn Bhd Malaysia Airlines (MAS) Petaling Jaya Embassy of Cambodia Boustead Travel Services KURA, Petaling Jaya High Commission of Canada Apple Vacations & Conventions Sdn Bhd La Risata Kuala Lumpur Chinese Embassy Sri America Travel Corporation Sdn Bhd MOVIDA Kitchen + Bar + Club Lounge Embassy of France Noble House Restaurant Kuala Lumpur Embassy of Germany TRAVEL AGENTS (SINGAPORE) Oriental Pavilion Restaurant Petaling Jaya High Commission of India Reliance Travel Agencies (S) Pte Ltd Passage Thru’ India Kuala Lumpur Embassy of Indonesia Prime Travel & Tour Pte Ltd SOHO Free House, Penang Embassy of Italy Chan Brothers Travel Sdn Bhd SOULed Out Kuala Lumpur Embassy of Japan Five Star Tours Pte Ltd Tamarind Hill Kuala Lumpur Embassy of Laos SA Tours That Little Wine Bar, Penang Embassy of Myanmar The Ming Room Restaurant Kuala Lumpur High Commission of New Zealand AIRLINE OFFICES IN MALAYSIA The Ship Kuala Lumpur Embassy of The Philippines Air France Vanity Mansion Kuala Lumpur Saudi Arabia Embassy Air India Vansh Kuala Lumpur Embassy of Spain Air Mauritius Vintry Cellars, Petaling Jaya Taipei Representative Office Air New Zealand YUZU Japanese Restaurant @ The Gardens Embassy of Thailand All Nippon Airways Co Ltd Embassy of United Arab Emirates Berjaya Air RESTAURANTS (SINGAPORE) UK Embassy/High Commission British Airways – Qantas/British Airways Capella (Starworth Group) U.S. Embassy Malaysia Club Chinois Embassy of the Socialist Republic of Vietnam Cathay Pacific Airways Coriander Leaf China Airlines – CAL Crystal Jade Golden Palace (Paragon) HOSPITALITY SCHOOLS (MALAYSIA) Emirates Garibaldi Berjaya Higher Education Sdn Bhd Firefly Go India Genting Inti International College KLM Royal Dutch Airlines il Lido Kolej Damansara Utama (KDU) Lufthansa Malaysia Indo Chine Waterfront Nilai School of Hospitality & Tourism Malaysia Airlines - MAS - Malaysia Airline Ivory Ranaco Training & Education Institute System Berhad Le Papillion Sunway University College Myanmar Airways International – MAI Lei Gardens (CHIJMES) Taylors’ College Philippine Airlines Les Amis Royal Brunei Airlines Majestic Restaurant & Bar HOSPITALITY SCHOOLS (SINGAPORE) Singapore Airlines – SIA Michelangelo’s Restaurant Singapore At-Sunrice GlobalChef Academy Thai International Airways Nogawa Dimensions International College Pte Ltd Vietnam Airlines Original Sin Raffles Campus Pte Ltd OSO Ristorante Raffles Hospitality School AIRLINE OFFICES in Singapore Paddy Fields SHATEC Institutes Air France Rang Mahal Singapore Culinary Institute (SCI) Air India Saint Julien Temasek Culinary Academy Air Mauritius Ltd Saint Pierre The Tourism Academy @ Sentosa All Nippon Airways Co. Ltd Senso Asiana Airlines Si Chuan Dou Hua Restaurant GOLF CLUBS & RESORTS (MALAYSIA) Bangkok Airways Co. Ltd The Cliff Awana Genting Higlands Golf & Country Resort British Airways PLC The Song of India Berjaya Hills Golf & Country Club Cathay Pacific Airways Ltd Tung Lok Restaurant, Singapore Bukit Beruntung Golf & Country Club, Selangor Continental Airlines Vansh Bukit Jalil Golf & Country Resort, Selangor Emirates Cinta Sayang Golf & Country Resort, Kedah Gulf Air Co EMBASSIES IN MALAYSIA Clearwater Sanctuary Golf Resort, Perak Indian Airlines Ltd Australian Trade Commission Darul Aman Golf & Country Club, Kedah Japan Air Lines Co. Ltd British High Commission Glenmarie Golf & Country Club, Selangor KLM Royal Dutch Airlines Canadian High Commission Horizon Hills Golf & Country Club Korean Air Lines

hospitality asia 9 HAPA RELEASE 10 walked away with the prestigious HAPA trophies that night. At the recent HAPA Malaysia Series awards presentation ceremony, a total of 33 33 of total a ceremony, bestowed. presentation were awards Awards Series Recognition 5 and Malaysia HAPA presented were recent awards the At night. that trophies HAPA prestigious the with away walked levels. regional and local the on year after year has HAPA industry decade, its hospitality the through in standards the raising in Reminiscing another, or helped way one all, in have old! who years recipients award of 10 list be impressive an out will churned HAPA certainly or Awards Platinum Asia Hospitality 2011, welcomes world the When leisure segments of the market, who depend on our recommendations for a terrific travel and dining experience, or for a service related to the the to related service a for or industry. experience, dining and hospitality travel terrific Hospitality a and for business to executives, recommendations open our is top on Asia depend busy who Hospitality market, of the of profile, segments demands readership leisure our in time increase the the With with format. keeping quick-reading In and Asia. concise clear, a in Southeast reports Asia across hospitality and entertainment food, travel, on ceremony. presentation awards the at announcer the of hands the at presented is THE when moment last envelope very the to right confidential kept are results awards that to adhered strictly is It all. at way any in exchanges advertising of purpose sole the for known made are weaknesses and strengths improvement. when all, of most and especially criticism best”, the constructive of “best the boost being further a of nominees HAPA pursuit all The the giving of management. in spa intention excel and the to with dining feature gourmet permanent a be travel, will of nominee fields each to Card’ specialized Report in ‘HAPA a of demands issuance standard increased the with up keep a “HAPA to through panel phase” judging the evolution putting be will HAPA fact, In nominees. from performance of quality highest the pursue nothing always will expects and Judges less of Panel HAPA The standards. and criteria strict with equipped is which system, audit an via conducted be will Judging way the embraced and accepted has industry the far, so and basic beginning, these very that the works. HAPA from announce HAPA to proud been conceptualize to always took has of HAPA it all reward. pillars and true were as who recognition fundamentals and another, utmost or the way for one out in singled contribute be who to need individuals they the industry, all the to credited core invariably the is that industry acknowledging in firm dynamic stood this also of has HAPA strength practitioners. hospitality the among service made of always levels has the HAPA reward. enhancing and in efforts recognition tireless acknowledgement, of purpose sole the for performers given be to hospitality the of opportunities levels equal and for ranks all platform to and benchmark a as serving in is resolution HAPA’s only industry. hospitality the in individuals and have that cities of number many the of. to care due taken and processes handled be to requisition voucher and nomination the for deadlines stricter imposing be will Directors regional the to interest and excitement more bring to meant is Awards of also List nominees. have created categories newly award the all, in Culinary All and modifications. Personality some Establishment, through The been competition. for open categories award more see will popular, most well. as Manila and Minh, Chi Ho and Hanoi Bali, and nominations Jakarta for Rai, Chiang and approached Mai been Chiang have Samui, Koh that Bangkok, cities Phuket, Bintan, The are Philippines. the and Vietnam Indonesia, Thailand, Singapore, Malaysia, from nominees to. forward look and appreciate to come have nominees that Series the of Regional one HAPA is a in that And time. one at participating of gather benefits many professionals industry and hoteliers top nominees, where region Committee, the in and events to labeled networking Organizer been have largest the hosts the and of of one be organizes HAPA view that of events gala The well. as points the industry from hospitality entire work the hard forgetting not of and lot sponsors a judges, requires that programme evaluation an be to known hospitality asia It must be stressed that HAPA has never been been never has HAPA that stressed be must It personalities and establishments 32 ceremony, presentation award inaugural the at and 2008 in debut its made Series Regional HAPA Hospitality Asia, one of World Asia Publishing’s longest running titles, has been the mouthpiece of the industry, bringing you the latest latest the you bringing industry, the of mouthpiece the been has titles, running longest Publishing’s Asia World of one any Asia, with Hospitality itself associate not do which program, awards credible very a been always has HAPA that is add to note important Another be garnered. will that of nominations number total on the depends that a period over span will process HAPA judging the of tradition, By way establishments and deserving the most outstanding in belief honouring in from its 2002, primary HAPA its Since inception has deviated never of Board and Committee HAPA the say, to needless 2011, in Series Regional HAPA the for place take will that changes the of view In the are which Awards, Major The categories. award 33 of number approximate an has 2011 for Awards of List Series’ Regional HAPA The new and previous garnering actively been has team HAPA The begun. already has 2011-2013 Series Regional HAPA for contending The HAPA CELEBRATES ADECADE OF PRESENCE just

an awards programme where awards are given away easily every year but it is, till today, is, till it but year every easily away given are awards where programme awards an