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ASIAN HOTEL & CATERING TIMES ASIAN HOTEL & CATERING PUBLISHED SINCE 1976 Volume 43 • Issue 03 • March 2018 DESIGN Urban resorts TEA TIME Growing market MARKET REPORT Booming Dubai TECHNOLOGY Cloud-based solutions Volume 43 Volume • Issue Hong Kong SAR HK$50 03 China RMB50 • March 2018 March Singapore S$15 BREAKING BREAD Malaysia RM30 Thailand Bt300 Rest of Asia US$10 Asia wants more EDITOR’S NOTE MANAGING EDITOR he Year of the Dog celebrations underlined once again the Neetinder Dhillon [email protected] far reaching impact of Chinese travellers who celebrated the New Year in diverse locations across the globe in Art DIRECtor staggering numbers: from Thailand to Australia, from Hatsada Tirawutsakul Cuba to London, with London even hosting one of the COORDINAtor biggest Lunar Year celebrations ever. Everybody cashed in on China’s Wajiraprakan Punyajai nationalT holiday. Dubai too rolled out the red carpet for the estimated CONTRIBUtorS 120,000 Chinese tourists; Dubai and UAE are on the list of the top 20 Donald Gasper, Zara Horner, most popular destinations for Chinese tourists. This influx is thanks to Rebecca Lo, Jane Ram, Michael Taylor, Mischa Moselle, the recent introduction of visa-on-arrival for Chinese travellers combined Victoria Burrows, Vicki Williams with high-quality hotels and high-end shopping. UAE as a whole expects ADVertISING SALES MANAGER to welcome 500,000 Chinese nationals each year by 2021, this according Virat Schlumberger to Colliers International. The same report predicts that Gulf countries will [email protected] welcome 2.5 million additional Chinese visitors by 2021. This influx of PRODUCTION MANAGER tourists to the region (not just from China) has lead to an expansion in Kanda Thanakornwongskul the hotel market with over six thousand branded hotel keys added to the CIRCULATION room inventory in UAE alone. Coming back to Dubai, this emirate alone Yupadee Saebea expects to host 20 million visitors by the year 2020. Our market report on [email protected] page 10 takes a considered look at Dubai and its ambitious goals. CHAIRMAN There’s lots to read in AHCT this month taking in design, technology, JS Uberoi equipment and more. DIRECtor Gaurav Kumar Managing Editor Neetinder Dhillon HONG KONG Thomson Press Hong Kong Limited/ Media Transasia Limited 1603, 16/F, Island Place Tower 510 King’s Road, Hong Kong Email: [email protected] Contact: Mr Virat Schlumberger ENDORSEMENTS ITALY Ediconsult Internazionale s.r.l. Piazza Fontane Marose, HONG KONG HOTELS HONG KONG FEDERATION OF HONG KONG BAKING INDUSTRY THE FEDERATION OF HONG ASSOCIATION ASSOCIATION CHEFS ASSOCIATION RESTAURANT OWNERS TRAINING CENTRE KONG HOTEL OWNERS OF THAILAND 3-16123 Genova Tel: +39 010 583684 Fax: +39 010 566578 ASSOCIATION OF SINGAPORE HONG KONG HONG KONG SINGAPORE HONG KONG Email: [email protected] INTERNATIONAL CHEFS ASSOCIATION BAKERY & CONFECTIONERY MAITRE D’HOTEL ASSOCIATION HOTEL ASSOCIATION BARTENDERS ASSOCIATION HOTELIERS SHANGHAI ASSOCIATION Contact: Mr Vittorio Negrone SHANGHAI MYANMAR CHEFS MALAYSIAN ASSOCIATION Macau Hotel CLUB MANAGERS ASSOCIATION JAPAN CHEFS ASSOCIATION ASSOCIATION OF HOTELS ASSOCIATION HONG KONG Echo Japan Corporation Grande Maison Rm 303, 2-2 Kudan-kita 1-chome, ASIAN HOTEL & CATERING TIMES Chiyoda-ku, Tokyo 102-0073 IS PUBLISHED BY THOMSON PRESS HONG KONG LTD (TPHK) Tel: +81 3 3234 2064 Fax: +81 3 3263 5065 The opinions expressed in Asian Hotel & Catering Times do not necessarily represent the views of the publisher or the publication. Email: [email protected] Whilst every effort has been made to ensure the accuracy of information contained in this publication, no responsibility can be Contact: Mr Ted Asoshina accepted by the publisher, editors and staff, agents and contributors for omissions, typographical or printers errors, inaccuracies or changes howsoever caused. The editors reserve the right to edit any material submitted at their discretion. All materials published THAILAND remain the property of TPHK. Reproduction without permission by any means is strictly prohibited. Correspondence should be Media Transasia Thailand Ltd addressed to The Editor, Asian Hotel & Catering Times, 1603, 16/F, Island Place Tower, 510 King’s Road, Hong Kong. 14/F, Ocean Tower II, Colour Separations at 71 Interscan Co., Ltd Tel. +66 2631 7171. 75/10 Soi Wattana, Printed by Rung Ruang Ratana Printing Limited Tel. +66 2221 7299, +66 222 17305 Sukhumvit Soi 21, Asoke Road, Klongtoey, Bangkok 10110, Thailand Tel: +66 2 204 2370 Fax: +66 2 204 2391 Email: [email protected] All rights reserved (c) 2017 Contact: Mr Gaurav Kumar Thomson Press Hong Kong Ltd Advertisers’ Index NEWS DRINK Alpha International IBC INDUSTRY 20 Tea is enjoying fresh interest in virtually 6 The latest news from the hospitality every country. Even in traditionally Athena Tableware 35 Bridor 25 and catering sectors coffee dominated territories Elite Fresh Food 23 CONTENTS CULINARY FOOD Gourmet Asia 2018 IFC Volume 43 • Issue 03 • March 2018 34 The essential on chefs, food, 24 While buying bread is likely to remain a Hotelex 13 and promotions discretionary spending choice for many La San Marco 7 Asian consumers, the number of LAOFOOD 45 PRODUCT bakeries across the region is growing MIHAS 43 36 All the news, products and equipment Ming Fai OBC EQUIPMENT RBHK 31 MANAGEMENT 28 Suppliers are having to work hard to THINC INNOVATE 21 8 What is the industry doing to address keep up with changing barware trends VineExpo 27 the severe talent shortage especially in management and leadership roles? 32 If you dream of dishing out the best Zieher 19 pizzas in town with that perfect crunch, MARKET REPORT you need to get a pizza oven that lives 10 Dubai is booming, it envisions 20 million up to its promises. visitors by the year 2020 EVENTS Photo: Bread Elements DESIGN 38 Events and shows from around 14 As more travellers choose to stay at the region home for holidays, Asian urban resorts ON THE COVER: are offering design that transports EXHIBITIONS 42 Details on the forthcoming Swiss baker and former hotel pastry chef TECHNOLOGY Hotelex and FHA Gregoire Michaud, the brain behind Hong Kong’s wholesale bakery Bread Elements 18 Next-generation, cloud-based solutions and Bakehouse. optimise customer engagement, APPOINTMENTS distribution and brand experience 46 Who is moving where April Management: recruitment Market report: Sri Lanka, Maldives Technology: Robotics Design 14 20 24 Drink: Gin Food: Dairy, jam Equipment: In-room safes, outdoor furniture, bakery 4 AHCT March 2018 www.asianhotelandcateringtimes.com www.asianhotelandcateringtimes.com AHCT March 2018 5 INDUSTRY NEWS Saying I do Saying ‘I do’ is big business. ready, willing, and waiting to fulfil their The Ritz-Carlton, Hong Kong passions. In addition to satisfying visitors more than understands that from abroad with the familiar, iconic sites, and is heading into the wedding there is also a desire to foster a richer season all guns blazing. and more personal experience by making This year, the hotel is going to lesser-known places and activities more lead wedding couples to a spring accessible. In constructing and honing garden romance – Wedding Taking on Japan the focus of the campaign, avid travellers Inspiration Affair March 25, from Japan National Tourism Organization were surveyed to identify the things 1pm to 6pm. The wedding fair (JNTO) has inaugurated a global they find most alluring when choosing is set to offer personal wedding multilingual campaign “Enjoy my Japan” a destination abroad. Survey results inspirations and ideas to couples; that seeks to entice long-haul travellers revealed a series of commonly recurring Getting COSI guests can meet the top wedding to explore the country beyond the well- “passion points” that make a dream makers in town under one known popular attractions, and immerse satisfying trip. in Pattaya roof and explore their options. themselves more fully in Japanese nature These were categorised and compiled Centara Hotels & Resorts recently and culture. This extensive, multifaceted into a list of locations and experiences broke ground in North Pattaya for another promotion involves a broad variety of designed to fulfil a traveller’s passions: COSI hotel – a new brand designed initiatives, including the launch of a cuisine, tradition, nature, city, relaxation, for the modern, connected lifestyle of a Colombo break our stunning rooftop setting, stylish bars in the city. Conceptualised as a dedicated website (www.enjoymyjapan. art, outdoor. All also turned into a series growing travel market segment. COSI interior design and creative menus contemporary yet rustic venue it has jp) featuring video clips that show a broad of brief video clips. offers friendly, simple and affordable Botanik, a rustic rooftop restaurant have proven extremely popular,” says both indoor and outdoor areas. The range of activities and scenes not typically Website visitors also have the option accommodation, with innovations like and bar in downtown Colombo by Cantaloupe Hotels Group’s founder main restaurant area features high associated with Japan, strategically of crafting their own “virtual tour” of Japan smartphone integration, self-service Cantaloupe & Co, has established and CEO, Dimitri Jayasuriya. The menu ceilings and exposed brick walls that targeted digital advertisements, and by answering a few quick questions about check-in, and a unique 24-hour lifestyle itself as a destination for all types of has been developed by Singapore- frame the show kitchen. On the rooftop, television commercials to be aired in their interests, which then serves up a café concept with more freedom and events, from business functions to social based Chef Rishi Naleendra – the only the four-sided island bar is adorned with multiple markets. “personalised movie” with scenes that flexibility. The first COSI hotel opened in soirées. Perched on the eighth floor of Sri Lankan Michelin-starred chef. In handmade Moroccan style mosaic tiles. A cornerstone of the campaign is show the types of sites and experiences Samui in December 2017.