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Taste, Goodness, Purpose Taste, Goodness, Purpose DILMAH CEYLON TEA COMPANY PLC ANNUAL REPORT 2018/19 Contents Performance Highlights 2018/19 | 4 Human Capital | 42 Financial Reports About Dilmah | 6 Social and Relationship Capital | 53 Independent Auditor’s Report | 96 Board of Directors | 10 Intellectual Capital | 63 Statement of Financial Position | 100 Our Team | 13 Natural Capital | 66 Statement of Comprehensive Income | 101 Chairman’s Review | 15 Corporate Governance | 72 Statement of Other Comprehensive Income | 102 Value Creation Model | 18 Report of the Board of Directors | 83 Statement of Changes in Equity | 103 Stakeholder Engagement | 20 Report of the Audit Committee | 90 Statement of Cash Flows | 105 Determining Material Issues | 21 Report of the Remuneration Committee | 91 Notes to the Financial Statements | 107 Risk Management | 23 Report of the Related Party Transactions Five Year Summary | 145 Review Committee | 92 Sustainability at Dilmah | 26 Information to Investors | 146 Statement of Directors’ Responsibilities in GRI Context Index | 148 Operating Environment | 32 Relation to the Preparation of Financial Statements | 93 Notice of Meeting | 154 Capital Management Form of Proxy | Enclosed Financial Capital | 35 Manufactured Capital | 40 DILMAH CEYLON TEA COMPANY PLC | ANNUAL REPORT 2018/19 ▪ 1 Taste, Goodness, Purpose Dilmah represents the ingenuity and artisanal commitment of our Founder. Born out of passion, driven by purpose our business transcends beyond the pleasure of fine teas for our customers to delivering value to the community through our strong commitment towards humanitarian and environmental initiatives. We maintain our uncompromising commitment to our founding values in integrating to the heart of our business, respect for nature and future life on earth. Our business ethos is founded on our passion to provide quality, freshness and goodness with overarching integrity by caring for our workers and sharing the success of our efforts with the less privileged. The philosophy that defines Dilmah is that business is a matter of human service, where earnings from the sale of Dilmah Tea is being shared with workers, and the less privileged in the wider community. Through our products, workforce and willingness to adapt and explore, we strive to combine tradition and innovation to create a healthier, happier and better world by bringing the best from bush to cup. These attributes form our assurance of Taste, Goodness and Purpose. 2 ▪ DILMAH CEYLON TEA COMPANY PLC | ANNUAL REPORT 2018/19 Welcome to our DILMAH CEYLON TEA COMPANY PLC 1st Integrated Annual Report Annual Report This year, we mark an important milestone in our corporate reporting as 2018/19 we embark on the journey of Integrated Reporting. Since inception, the Dilmah Group has been deeply committed to social and environmental sustainability Scope and Boundary Materiality and the adoption of Integrated The Report covers the operations In determining the content to be Reporting has enabled us to showcase of Dilmah Ceylon Tea Company PLC included in this Integrated Report this integrated thinking in a coherent (“DCTC”) and its subsidiary MJF we have adopted the principle of and structured manner. Through this Beverages (Private) Limited (collectively materiality. The material topics listed Report, we have sought to put in place referred to as the “Group”) for the on pages 21 and 22 form the anchor a solid foundation for progressing period from 1st April 2018 to 31st of this Report and have been selected further on the journey of Integrated March 2019. The Group adopts an following feedback received from Reporting and have attempted to annual reporting cycle and its latest Dilmah’s stakeholders, the Group’s provide a balanced and concise annual report for the financial year strategic aspirations and risks and assessment of how we utilise our capital ending 31st March 2018 is available opportunities stemming from the inputs in the creation of value for our for download at www.dilmahtea.com. operating landscape. diverse stakeholders. This Annual There were no significant changes Report has been prepared based on to the Group’s size, structure or the guidelines issued by the Integrated supply chain during the year, nor any Reporting Framework published by material restatements of non-financial the International Integrated Reporting information published in previous years Council (IIRC). unless specifically mentioned. DILMAH CEYLON TEA COMPANY PLC | ANNUAL REPORT 2018/19 ▪ 3 Applying the <IR> Principles Reporting Standards Financial statements: Sri Lanka Completeness Strategic Orientation Financial Reporting Standards The scope of the material topics has Dedicated chapter on the Group’s Narrative Report: <IR> been widened to include factors specific strategic orientation Framework to the Group and the industry, in addition to the topics prescribed by the Sustainability Reporting: GRI GRI Framework Standards, In accordance ‘Core’ Materiality Connectivity Sustainable Development Content included in the Report is Signposting and navigation icons Goals Reporting of the determined and structured based on throughout the Report to show Colombo Stock Exchange the principle of materiality connectivity of information Reporting Improvements External Assurance The Group previously published two separate reports, the Annual Report and the Assurance on the financial Sustainability Report. This report attempts to combine all material information statements have been provided by relevant to stakeholders to one integrated document, providing a balanced, concise Messrs. Ernst and Young. and clear assessment of Dilmah’s value creation. We have not sought assurance on our sustainability reporting this year. Print Available on request DILMAH CEYLON TEA COMPANY PLC | ANNUAL REPORT 2018/19 CD-Rom Posted to all Shareholders Taste, Goodness, Purpose Dilmah Ceyln Tea Cmpany LC Negm Rad eliyagda ri Lana DILMAH CEYLON TEA COMPANY PLC 4 infdilmahteam www.dilmahtea.com ANNUAL REPORT 2018/19 Online Available as PDF Feedback We understand that Integrated Reporting is a journey and a process of continuous Increased disclosure of quantitative information relating to the Group’s non- improvement. We welcome your financial performance comments, suggestions and feedback on our Report. Kindly Improved structure of the narrative report to present information in a clear and direct your feedback to, meaningful manner [email protected] 4 ▪ DILMAH CEYLON TEA COMPANY PLC | ANNUAL REPORT 2018/19 Performance Highlights 2018/19 Metric 2018/19 2017/18 Y-O-Y Financial Performance Revenue Rs. Mn 10,713 9,205 16% Operating profit Rs. Mn 1,582 1,129 40% Profit before tax Rs. Mn 1,694 1,281 32% Profit after tax Rs. Mn 1,591 1,193 33% Return on equity % 14.50 11.55 26% Return on capital employed % 14.50 11.55 26% Working Capital Ratios Inventory days Days 57 59 -4% Debtor days Days 133 138 -3% Payable days Days 24 28 -14% Current ratio Times 9.5 8.3 14% Quick asset ratio Times 8.3 6.9 20% Financial Position Total assets Rs. Mn 12,805 11,619 10% Total liabilities Rs. Mn 1,283 1,294 -0.8% Shareholders’ funds Rs. Mn 11,522 10,326 12% Non-controlling interest Rs. Mn - - - Total debt Rs. Mn - - - Shareholder Information - No of shares in Issue Number 20,737,500 20,737,500 - Earnings per share Rs. 76.71 58.74 30% Dividends per share Rs. 35.00 45.00 -22% Net asset value per share Rs. 555.65 497.89 12% Closing price Rs. 619.90 554.90 12% Market capitalization Rs.Mn 12,855 11,507 12% P/E ratio No.of times 8.08 9.45 -15% Dividend pay out % 45.63 76.61 -40% Dividend cover No.of times 2.19 1.31 68% Dividend yield % 6.0 8.0 -25% DILMAH CEYLON TEA COMPANY PLC | ANNUAL REPORT 2018/19 ▪ 5 2018/19 2017/18 Y-O-Y Human Capital Total employees – permanent No. 644 675 -4% Payments to employees Rs. Mn 1,080 878 23% New recruits – permanent No. 56 84 -33% Employee retention rate % 82 81 1% No. of promotions No. 10 9 11% Female representation % 44 49 -10% Investment in training Rs. Mn 36 59 -39% Total training hours Hours 5,850 5,400 8% Average training hours/employee Hours 9 8 12% Workplace injuries No. 7 10 -30% Union representation % N/A N/A - Instances of disruption to work No. Nil Nil - Manufactured Capital Investment in capex Rs. Mn 3,944 4,057 -3% Property, plant and equipment Rs. Mn 2,994 3,098 -3% Highest performing equipment efficiency % 91 90 1% Capacity utilisation % 77 77 - Intellectual Capital R&D investment Rs. Mn 39.8 48.4 -18% New products launched No. 65 30 117% Tea standards No. 208 190 9% Social and Relationship Capital No of distributors No. 97 95 2% Payments to suppliers Rs. Mn 8,117 7,055 15% Proportional spending to local suppliers Rs. Mn 5,542 4,936 12% Investment in CSR Rs. Mn Rs. 170 Rs. 100 70% Natural Capital Material - tea, flavours & herbs (Mt) 5,190 5,106 2% Energy consumption GJ 13,574 14,205 - Energy intensity GJ per Unit 2.6 2.8 -7% Water consumption M3 21,420 19,002 12% Water consumption per unit M3/unit 4.1 3.7 11% Solid waste generation MT 267 420 -36% Carbon footprint tCO2e 31,315 2,816 101% Spending on environmental initiatives Rs.Mn 40.1 60.1 -33% 6 ▪ DILMAH CEYLON TEA COMPANY PLC | ANNUAL REPORT 2018/19 About Dilmah Business Overview Dilmah Ceylon Tea Company PLC is a globally renowned Sri Lankan tea company, with an unparalleled reputation for producing authentic, natural and ethical Sri Lankan tea of the finest quality. The Company pioneered the concept of single origin tea in 1988 offering tea which was ‘picked, perfected and packed’ at origin. As the first producer-owned global tea brand, the Dilmah Group is the only fully vertically integrated tea company with presence along the entire value chain including ownership in several of Sri Lanka’s finest tea gardens, factories, printing and packaging facilities.
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