Outsourcing to India Second Edition Mark Kobayashi-Hillary Outsourcing to India The Offshore Advantage Second Edition 4y Springer Mark Kobayashi- Hillary Director, Global Research Commonwealth Business Council Technologies 18 Pall Mall London SW1Y 5LU United Kingdom
[email protected] www.outsourcingtoindia.net Supported by the NOA and IBF www.noa.co.uk www.indiabusinessforum.org ISBN 3-540-23943-X Springer-Verlag Berlin Heidelberg New York ISBN 3-540-20855-0 1st. ed. Springer-Verlag Berlin Heidelberg New York Library of Congress Control Number: 2005921500 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illus- trations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer-Verlag. Violations are liable for prosecution under the German Copyright Law. Springer • Part of Springer Science+Business Media springeronline.com © Springer-Verlag Berlin • Heidelberg 2004, 2005 Printed in Germany The use of general descriptive names, registered names, trademarks, etc. in this publica- tion does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Hardcover-Design: Erich Kirchner, Heidelberg Author Photograph: Miles Roper SPIN 11360865 88/3153-5 4 3 2 1 0 - Printed on acid-free paper For my family Nobumi and Matilda, Everything would be impossible without you both.