annuAl rEport 2009 key figures

13 Permanent staff summary 1 604 875 € budget* editorial 4

17 Partners in 11 countries part 1 Developments 5 Progress achieved 5 Employing 508 staff Microfinance 6 Non financial services 8 Socio-economic integration 11 Supporting micro-entrepreneurs 59 170 Social entrepreneurship 12 4 176 169 € outstanding loans part 2 structuring & governance 15 Governance 15 Approval by the Comité de la Charte 15 micro-entrepreneurs supported Strengthening regional dynamics 15 breakdown by location Creating MicrofinanceS olidaire 16 HumanoPole 16

part 3 Financial report 17 Funds raised 17 Breakdown of expenses 17 6 531 Programme financing 18 4 082 Burkina Statement of expenditures and resources 19 Faso Burma 3 500 Balance sheet 19 1 255 Income statement 20 3 246 10 369 Appendix Presentation of partners supported 21 13 759 16 428 2 ■ Rapport annuel 2009 ■ Entrepreneurs du Monde Entrepreneurs du Monde ■ Rapport annuel 2009 ■ 3 * expenditure excluding exceptional item Now more than Editorial part 1 ever... Haiti developments Entrepreneurs du Monde believes in enabling a growing number of im- Port-au-Prince, 12th January 2010, 4.53pm poverished men and women in developing countries to develop their income and gain access to employment. For the past ten years, this has translated into supporting partner organizations that serve families living Progress despite the lack in the slums or in isolated rural communities, by giving them access to micro loans, savings and relevant training. of loan capital In 2009, some 60,000 individuals living in situations of extreme poverty ben- efited from these services. In serving these families, we aim to offer them In 2009, as in the previous year, our results were most positive over all our programmes, even though an important lack products and services that are truly adapted to their specific needs and abili- of capital once again partially hindered certain activities. During the year some 15 000 to 20 000 loans unfortunately ties, as well as to measure systematically and ever more precisely the impact could not be granted. our services have on their quality of life. That is why the « Social Performance In just a few seconds, hundreds of Indicators » (SPI) questionnaire and the « Poverty Assessment Tool » (PAT) Nevertheless much progress was made in 2009. thousands of fathers, mothers and children, have been applied to all our partners and their usage has become essential In Asia, the Chamroeun* programme in Cambodia, SEED* and UPLIFT* in the Philippines, continued to grow. who had been driven into the capital for receiving our support. New types of loans were developed and the training programmes have been intensified to allow the more destitute and other cities such as Leogane by the to start up or to develop their activity. Our partner ICDC*, on the other hand, was severely hit by typhoon Ketsana rural exodus, found themselves trapped (or Ondoy) which devastated Tatalon, a neighbourhood of where many of the families who rely on this at the heart of an earthquake. In order to have a greater impact on these families, we are increasingly seek- programme reside. Over 200 000 victims and a million homeless. ing to use micro finance as a lever to promote and distribute more widely In India, insufficient loan capital and human resources difficulties lead to a slight drop in the number of beneficiaries The government in pieces, the country’s products and services with high social or environmental added value: sales of NCRC* in Calcutta. economy in ruins, the symbols of national of spirulina and gas stoves in , access to electricity in Vietnam, In West Africa the situation is varied. In Burkina Faso many new developments were made, both in terms of micro pride (presidential palace, cathedral, etc.) production of mare’s milk dairy products in Mongolia, etc. finance and social entrepreneurship.I n Benin, our partner, who is largely recognised for its ability to reach the most also annihilated. The country completely destitute, has come fully on line. But in Ghana the programme suffered greatly from lack of funds. destroyed, rises from the dust; everything, Lastly, many social support activities were launched for borrowing families in Haiti, during 2009. Unfortunately the or almost everything, has to be rebuilt or The gas stoves in Burkina Faso are a perfect example: we grant a gas stove impetus stopped with the 12th of January 2010 earthquake. built, depending on your point of view… as an in-kind loan, to families who wish one, as gas is far more economical than wood (whose price is skyrocketing as it becomes ever scarcer). This Indeed, after the tears, the discouragement Key figures from our partners enables them to cut their cooking expenses in half, and the savings make loan and the anger, the time for reconstruction has Country Partner N° of Training N° of loans Average Outstanding N° of savings Average Operational come. Assuredly, this process will be difficult, repayment totally painless for borrowing families. Within several months, the entrepreneurs participations granted loan (€) portfolio (€) accounts savings (€) sustainability it will take 10, 20 years, but it is feasible. It stove and gas bottle are fully repaid, the family’s energy budget is significantly can even be seen as a unique opportunity if reduced, their health is no longer endangered by the use of charcoal and pres- Haiti IDM 6 531 4 984 9 419 142 440 392 7 240 14 77,9% it is backed by a genuine desire for dialogue sure on wood resources is greatly alleviated. We have a wonderful win-win within a global strategy driven by the Haitian equation: fewer expenses, better health and a preserved environment! Benin ALIDé 13 759 35 193 17 665 151 1 759 441 14 602 50 96,9% government; and if the people who have 2010 will see an acceleration of this trend, particularly in Haiti where, follow- Ghana ID-Ghana 3 246 23 375 4 499 112 165 156 5 705 14 39% come to help Haiti keep the interests of the ing the earthquake, it is essential to promote new methods and ideas. Haitians as their main concern. With billions Burkina Faso Asiena 3 500 N.D. 3 701 74 186 275 N.D. N.D. 64% of dollars promised, a more modern, fairer In 2009, we continued strengthening our organization in order to give better Haiti can rise from the ruins. But if these support to the growth of our programmes and reach still more families. We India NCRC 4 082 8 018 4 541 78 153 998 4 062 9 115,4% same people do not manage to agree, and if have made great headway in our plans for creating a platform – the company they place the interests of the organizations Microfinance Solidaire – with which to finance the loan fund needs of our Vietnam Chi Em 1 255 1 452 1 441 58 29 447 751 2 29,6% and countries that they represent above those partner programmes. Chamroeun 8 882 37 192 13 186 89 447 618 11 577 11 79,1% of Haiti, then it’ll be a resounding failure, an Finally, our quality of governance and management was recognised by the Cambodia incredible waste and an indescribable disgrace. Sovann Phoum 1 487 N.D. 1 070 97 31 099 1 487 5 103,5% “Comité de la Charte du don en confiance”, a labelling agency that certi- More than ever before, in the face of such fies the organization’s transparent management and communication, thereby SEED 1 825 8 871 2 682 58 38 660 3 182 7 24,6% suffering, Entrepreneurs du Monde will go committing us to continue our efforts in that sense. beyond its core business to help meet the Philippines UPLiFT 11 354 34 391 19 336 134 723 306 10 938 47 110,4% needs of the population of Port-au-Prince, We would like to extend our warmest appreciation to all our partners, both in the districts that are so familiar to us. in the field and in : our achievements are your own! ICDC 3 249 576 3 761 152 200 777 3 249 20 N.D. Our next newsletters and the 2010 Annual Nadine Larnaudie-Maupas, Chairperson Report will largely cover the initiatives TOTAL 59 170 154 502 81 301 121 4 176 169 62 793 27 developed following the earthquake. * Programmes notified by an asterisk* are detailed in the three pages on our partners, p. 21-23. Vietnam Burkina Faso Rural Training Sessions Loans on wheels

earthquake in setting up economic activities, this will help their long-term Microfinance settlement in the provinces.

Increased developments in rural areas A FULL RANGE OF loans, savings and insurance PRODUCTS for the poorest Following on from 2008, we continued to develop our activities in rural areas True to its vocation, Entrepreneurs du Monde continues to look for the best in Burkina Faso, Vietnam and . solutions for the families benefiting from their programmes, whilst innovating and adapting to local situations. Training has always been an essential component Burkina Faso In 2008, AsIEnA informed us of their wish of the Chi Em programme; it not only assists Since 2008, Entrepreneurs du Monde has reinforced local micro-finance to bring microfinance services to the women In Burkina Faso, in the suburbs of , we found women who our Vietnamese micro-entrepreneurs, but also institutions in Burkina Faso, to enable them to reach more families particularly living in the outskirts of Ouagadougou. wanted to develop economic activities but who did not have access to micro- sets Chi Em apart from other microfinance in remote areas. These activities grew significantly in 2009. We worked mainly Indeed, these women, who often have no finance services.I n view of the fact that the women were scattered around, we programmes operating locally, who shy away with AsIEnA* in the regions of Koudougou, Dedougou, Diebougou, Leo and Reo; means of transport, find themselves confined created with AsIEnA the concept of a mobile branch to be able to reach them from such non-profit-oriented services. we helped them in their structuring (implementation of a new management to their areas, and have little or no access (see focus). A driver-cashier and a trainer were recruited. By the end of 2009 The trainings we offer focus primarily on and information system) and their operations (recruiting an operations officer, to microfinance to allow them to develop this mobile branch was already serving 436 clients, with 282 loans outstanding. agriculture, animal husbandry, management granting loans to women producing shea ...). In the framework of a three way their businesses. Thus the idea was born of and social themes, and they are held partnership with the French Embassy and the Mufede, we continued our putting a mobile branch on the road, which In Benin, social loans have evolved greatly with more than 2500 «kick-start» directly in local villages. A single session mandate of monitoring projects financed by the Fonds d’Entrepreneuriat would go and meet the beneficiaries in their loans of between 5 000 and 20 000 FCFA (7.6 to 30 €) with a repayment rate will last anywhere between one and two Communautaire (Common Entrepreneurship Fund). The projects are most suburbs and become a meeting place for of 95%. The challenge for 2010 will be to allow as many as possible of these hours, depending upon the topic. varied: sheep-raising, rice drying, market gardening... all the groups who had nowhere to meet. «kick-start» loaners to access to the standard loans granted by ALIDé*. We put significant work into these trainings in The AsIEnA team defined their needs, three Furthermore, to help the settlement of refugees from Togo, ALIDé continues 2009, both drafting a detailed catalogue of all Vietnam volunteer architects drew up plans and local to finance income generating activities in Cotonou and in the Agame refugee modules on offer and recruiting a new trainer. The Chi Em* programme has extended its activities to the Muong Ang Province tradesmen built the benches, tables and filing camp in partnership with UNHCR, Caritas and the Red Cross. Last but not This new trainer, specialised in agriculture, is and is now operational in 5 communes and 52 villages in the districts of Dien compartments to fit out the mobile branch. least, ALIDé continues to help the socio-economical reintegration of people also a member of the Tai Dam ethnic minority, Bien and Muong Ang. Chi Em proposes its services in particular to the women affected by HIV/AIDS by granting loans enabling them to start up an economic and having her on the team will enable us By the end of 2009, the vehicle looked very of ethnic minorities. Different types of loans allow the financing of breeding and venture. to surmount the language barrier and better dashing and was ready to take to the road, farming. Chi Em also offers technical training (see Focus) in agriculture The principle of the «kick-start» loans of Benin was introduced in Ghana and communicate with our beneficiaries on the ground. with a chauffeur cum cashier and a trainer. In 2009, thirty-five separate training sessions There are enough benches and tables for Haiti in 2009, albeit adapted to local conditions. were held on pig farming, chicken farming Myanmar 30 people. One of the van’s sides is fitted and rice cultivation, with a total enrolment Entrepreneurs du Monde continues to provide technical assistance to Yadana with a blackboard for training courses and In Ghana, the government has developed a health insurance scheme of of 1,190 micro-entrepreneurs for the year. Suboo*, the micro-credit programme launched by Total. This programme, set the rear serves as a counter. After several particular interest to the poorest. Nevertheless the targeted families lack Beyond the purely technical benefits up in rural areas, focuses on agricultural activities and provides agricultural months of business, the result is convincing: information on this insurance scheme and therefore fail to understand its these trainings offer to participants, and veterinary support to its borrowers. In 2009 we helped Yadana Suboo more than 10 million CFA francs, or 15 interest. Our Partner ID-Ghana* is actively promoting this service amongst they also enable beneficiary micro- computerize their operations and set up a savings programme, a service much 000 € of loans have been granted, there its members, sometimes even with the participation of NHIS employees (see entrepreneurs to optimise the loans they needed by the population of this remote area. is a growing demand and this system is box). The Dutch cooperation organization SNV has followed and evaluated this have received, making every dong count. At the same time, in 2009 we studied the possibility of starting new activities going to be copied in Bobo Dioulasso, the programme and having considered the initiative to be exemplary, brought it to We additionally began experimenting with a independently in other parts of the country. Our study was conclusive and in country’s second largest city, in 2011. the attention of the Ghanaian government, as well as major players in public management training module near the end 2010 we will be seeking finance for these activities. health and in micro-finance. of the year; with our 31 test-participants In 2010, the trainer will be able to give showing significant interest in the opportunity, In India, the Philippines and in Haiti we wish to start up activities in rural more lively and relevant training courses, we decided to launch these management areas. thanks to posters and teaching aids. He also training sessions across the board in 2010. An exploratory mission was carried out in 2009 in the Canning region south intends to put fuel efficient wood and gas 2009 also saw, in collaboration with our of Calcutta. stoves in the vehicle as well as some spirulina local partners, the launch of several social A survey will be made in the rural areas of the Philippines to identify isolated samples to encourage the women to equip trainings revolving around specific themes, areas where we could offer our services. themselves with these stoves and to think which include domestic violence, gender equality Furthermore, the French Embassy in Haiti appealed to us to set up activities of their own and their children’s health. and environmental protection: 231 villagers on the Central Plateau to help families who left Port-au-Prince following the participated in a total of 9 sessions this year. Mobile branch cutting plane This is only the start for the Chi Em offering of training sessions, which will be picking up speed in 2010! 6 | | 7 Ghana Haïti Health insurance for all Success story

At the end of 2009, nearly 1500 families were thus covered by the NIHS service, • Asia some two thirds of the families benefiting from anI D-Ghana loan. In the Philippines, UPLIFT, SEED and ICDC, our three micro-finance partners, systematically offer training to all borrowers. As for SPACE* they have actively In Cambodia, Chamroeun has developed two new loan products. One is for developed new modules for our three partners. All three carry out training families who already have a loan but have been victims of a set back: it is an sessions on such topics as women’s rights, health, managing a family budget, etc. emergency loan offered at a particularly low interest rate which supplements the rescheduled on-going loan. The other new product is for families who have In India, great efforts have been made to make the economic training modules been side-lined and who are not eligible for a standard loan: it is a «development Since November 07, ID-Ghana has been closely more interactive. Short practical exercises allow groups of 5 or 6 borrowers to loan», with easy access conditions which enable the borrowers to reach a first collaborating with Ghana’s social security grasp simple theoretical notions. A specific module has been set up to inform level. organization, the National Health Insurance System borrowers of the risks of excessive debt. Unfortunately an internal crisis (NHIS), with the aim of assisting its efforts to disorganised the team for a moment and all training covering hygiene, nutrition Mr & Mrs Jedeus have eight children, from 7 cover the entire population, including the poorer or health had to be suspended between April and September. The sessions to 24 years of age. They live in a tin hut, socio-economic classes. ID-Ghana was all the more started up again in the last quarter. In all, 116 sessions were able to be run, in Belanton, a district of Croix des Bouquets, Non financial services in the motivated as its partner families live with the attended by 624 people. to the north-east of Port-au-Prince. risk of significant economic difficulties brought Leda Jedeus sells books, stationery and heart of our action about by the cost of healthcare and so would In Cambodia, Chamroeun continued to organise training for all borrowers, trinkets. To start with she only had a table greatly benefit from the scheme developed by the with systematic training sessions held at loan disbursement time. In 2009, 893 on which to lay out her goods. Now, she NHIS and yet the NHIS was not necessarily in a sessions were organised on eight different social issues: domestic violence, has shelves and metal trunks to display A micro-loan cannot have a lasting impact on the poorest of families unless position to reach these impoverished families. women’s rights, waste management, Highway Code, land rights, etc. In 2010 and store her goods safely. Her sales the financial services are supplemented by social services.T he strengthening of As the number of subscribers to the NHIS rapidly new economic modules will be added to the four existing modules (developed are very irregular, but Lena is a brave our social mission is therefore a priority for all the programmes we support. In increased via ID-Ghana, a specific partnership was in 2007 and 2008). woman and she is hanging in there. 2009 many developments were made in this field. established between the two institutions; today, Since August 2006, ID Microfinance, our In Vietnam, training modules are being developed based on the Barefoot ID-Ghana collects new subscriber applications Haitian partner, has granted Leda 8 loans, MBA programme. This training tool covering basic financial management is Development Of economic and social training and organises enrolment sessions with an from 5000 to 25 000 gourds (77 to 385 €) based on very practical cases illustrated by two stories: the good practice and NHIS officer directly in the branches. Once the to help her consolidate and develop her small • West Africa Authority has issued the social security cards, the bad practice. These stories serve as a support for discussion and lead to a business. At each new loan, Mrs Jedeus has In Benin, the 5 branches of Cotonou each have a social worker in charge of ID-Ghana takes care of their distribution to simple practical moral. A first module concerning savings was deployed at the attended helpful training sessions on business- running the training sessions which are systematically offered to borrowers. In the individual partner families. In 2008, 652 end of the year. related topics (book-keeping, managing the three other branches, technical assistants run sessions on themes devoted new families gained access to the National credit sales, calculating the cost price, etc) to rural development. Health Insurance Scheme thanks to ID-Ghana. and more recently training on health issues Beginning in January 2009, this initial positive ON-GOING SKILLS training (prevention of malaria, and filariasis). In Burkina Faso, the September 2009 regional meeting between Entrepreneurs experience prompted ID-Ghana to look for ways Skills training is offered to people who wish to diversify their activities, or du Monde’s partners convinced those that were not yet convinced or who did develop new ones. They are sometimes carried out by micro-entrepreneurs Leda’s monthly net income cleared by her to take the project further. In two pilot branches, business has risen over three years, from not have the means, to develop non financial services in 2010 with the help of the programme offered its partner families the who have a specific know-how they are ready to share, on topics such as Entrepreneurs du Monde. cooking, cosmetics, hairdressing, manicure, mechanical repairs, etc. 2100 to 17800 gourds (32 to 276 €). Her option of receiving an ID-Ghana subsidy over six school-age children go to school and three years for subscription to the NHIS for In Ghana, a trainer was recruited for each branch, making it possible for all the In the Philippines, UPLiFT and SEED organised 168 skills training sessions, they all have plenty to eat. What’s more, themselves and their children. The amount of Mrs. Jedeus has managed to put 3752 groups of micro-entrepreneurs to follow a training session each month on an the subsidy decreases each year, with ID-Ghana mostly on manufacturing methods and handicrafts. In Cambodia, 388 sessions economic or social subject. In 2010 we propose to train certain members of were held mostly on cooking and manicure. In all, more than 4 000 people gourds (58 €) into the savings account covering 50% of the premium in the first year, which she opened with ID Microfinance. these groups to become trainers themselves so that each weekly repayment 33% in the second and 25% in the third attended meeting becomes a moment when people can exchange on a socio-economic and final year (the current annual premium She wants to increase her sales and her topic. is 22GH¢ or 10.75 € per adult and 4GH¢ or In Vietnam, Chi Em, with the help of an agronomic engineer from Hanoi savings so that she can reach a very 1.95 € per child under 18.). The objective of University, developed training modules concerning husbandry and agriculture. important second step for the family: • these subsidies is to arrange a relatively long In 2009, 1 190 people took part in the 35 sessions devoted to the breeding the building of a permanent house. In Haiti, 5 people were specifically recruited to set up economic and social period of time in which the partner and his/ of chickens and pigs and rice growing. Chi Em is trying to recruit a veterinary training modules. They conducted surveys with the beneficiaries, developed the her family can come to recognize the benefits of surgeon to develop and conduct new modules. contents of the modules and started proposing them to the families. having healthcare coverage. In 2009, some 869 families were enrolled in the NHIS via ID-Ghana.

| 9 Philippines Bénin The Gabay Buhay magazine A strong social involvement

Open office hours to discuss social problems Socio-economic Integration Open office hours are held in Cambodia, the Philippines and in Benin, essentially in urban areas where the need for social help is greater. These open The Gabay Buhay centres opened in 2007 in Manila in the Philippines to office sessions will be greatly developed inHaiti following the 2010 earthquake. encourage economic initiatives for women and young adults having dropped out of school, thereby helping their integration. In Cambodia, the entrepreneurs who wish to can meet a social worker directly in one of the branches to discuss his or her problem. Wherever possible During the year the centres received an average of 485 visits per month. The the social worker will assist the family directly. In the case of more difficult visitors benefited from: problems he will direct the entrepreneurs to a more specialised organization. • basic computer skills (109 diplomas) To make this type of operation possible Chamroeun established operational • help in job-hunting (263 participants) partnerships with specialised structures in fields such as education, health and • preparation for entrepreneurship through the setting up of a small communal The “Gabay Buhay” is a bimonthly magazine human rights. social enterprise (63 participants) published by SPACE, geared towards the • practical training in hairdressing, computer maintenance, silk-screen painting, Having trained and motivated its teams, poor micro-entrepreneurs living in the In the Philippines, SEED has started to offer social open office sessions on the cooking (97 participants) ALIDé has put in place social performance depressed areas of Metro-Manila. Originally same principle. However, the two Gabay Buhay* centres that offered this type • social open office hours monitoring tools such as the PAT (Poverty designed solely for the beneficiaries of of service had to be closed because of persistent staff problems. We expect to • communal activities such as a free medical check-up for 232 people and Assessment Tool, a social categorisation tool) UPLiFT, we wished to reach more readers start them up again in 2010 in a more appropriate form. emergency aid following typhoon Ketsana (Ondoy) and the SPI {Social Performance Indicators) and to address the concerns of poor people questionnaire. The social rating, a new wherever they live in the metropolis. In Ghana, they do not have social open office hours as such but each trainer Despite the efforts made to consolidate the concept of the Gabay Buhay social performance audit tool, has also been This magazine owes its success to the following: has learnt how to spot people in need of social assistance and can refer them centres and satisfy the needs of the greatest number of people, certain major carried out for the first time during 2009. It has been an exercise which brought to • Poor people cannot afford to to specialised organizations. light several things: it showed a strong buy newspapers or magazines commitment by the institution to help • There are only a few free magazines, In Benin, to help the most needy micro-entrepreneurs solve their problems and to make them as autonomous as possible, the social workers offer training the very poor, a varied range of products and these are not easily accessible in Cambodia and services, a strong social responsibility the slum areas and when they do exist, covering health issues and family life, they offer a friendly ear, advice and if necessary send them to the competent organization. towards its clients, and a commitment to they do not deliver messages relevant In 2007, as all other programmes supported by employees which needs strengthening. to the livelihood and entrepreneurship Entrepreneurs du Monde, Chamroeun developed concerns of very poor households. a tool to measure the level of poverty of GENERALISATION OF THE PAT AND SPI TOOLS The magazine includes articles on livelihood the beneficiaries at the time they join the One of the key activities of ALIDé’s social topics, health tips, cooking recipes, programme and to assess their progress over mission team is the personal follow-up of To measure the level of poverty of the borrower families and to follow its success stories of micro-entrepreneurs. time. the families, as some of them face difficulties evolution, each programme backed by Entrepreneurs du Monde has adopted Thanks toa this tool, Chamroeun is able to The editorial committee is composed linked to their extreme poverty. These and adapted a common evaluation and analysis tool called PAT (Poverty ensure that borrowers truly fall into the target of one representative of each MFI and families can sink into depression through Assessment Tool). This tool is based on a questionnaire and an on line data- population (the neediest among the active an editor in charge from SPACE. a lack of information and with no person base for the input and analysis of the results. population); it also helps better understand and to confide in. ALIDé’s social workers (whose The magazine is free for the MFIs’ beneficiaries, describe these levels of poverty and monitors The following elements help clarify this “score”: numbers grew from 3 to 8 in one year) as the intention is not to create an additional The officers on the field fill out the questionnaire at the time of the first loan progress made over time. Finance: in 82% of cases, the beneficiaries’ are on call to provide social services: they financial burden for the micro-entrepreneurs. application, to take a ‘snap-shot’ of each family’s situation at the moment they Data is collected and analysed in depth every working capital does not exceed 130 €. listen to the partners who need to talk Each MFI is in charge of distributing the join the micro-finance programme. Each year, the same questionnaire is filled year. The latest results, based on a survey of Housing: 27% of families have no toilet in about their difficulties and with them try magazines in their respective areas. out for the same families when they come for a new loan. We are thus able to 6,853 questionnaires, show that the average their home. to find relevant answers to help them get After 8 issues released in 18 months for measure the progress made by the borrowers. poverty level of a beneficiary receiving their first Nutrition: 72% of families do not eat three on top of their difficulties and become 4 partner MFIs, and a total 50,000 copies loan is 47 on a scale from 0-100 (with 0 as meals per day. independent again. In addition to this, the distributed in 2009, SPACE will conduct a As for the Social Performance Indicators, it is a tool developed by the Cerise extreme poverty and 100 as the threshold for a Access to health care: In the event of a social workers offer training on health survey to assess what improvements can be collective. It measures the determination of each micro-finance organization, less precarious living situation). serious illness, 38% of families have no access and family issues (with an average of 700 made. On the other hand, the and the means it employs to improve its social performance. All the In 2009, 87% of families either improved to a doctor. partners and 12 sessions per month). In magazine will also open up to programmes backed by Entrepreneurs du Monde now use this tool to analyse or maintained their level of poverty, and Access to education: For 68% of families, no 2009, 3 156 partners benefited from 370 sponsors willing to announce their performance and their evolution year by year. the average progression is 10 points on the family member has completed his secondary counselling support sessions altogether. or advertise on topics dealing 100-point scale. 13% of families, however, saw education. In 23% of cases, no-one has studied with social matters. their living conditions deteriorate, with an beyond primary school. average loss of 6 points on the 100-point scale. 10 | India Preventing excessive debt objectives of 2009 were not met (number of participants taking part in the Fuel efficient wood and gas stoves training sessions, evaluation of the impact on the individuals, the families and In Haiti as in Burkina Faso, since 2008 we had been studying the possibility the communities). Furthermore, we suffered from repeated conflicts amongst of promoting fuel efficient wood stoves (in rural areas) and gas stoves (in urban the staff, and an overall a lack of expertise regarding the project. For all these areas). These fuel efficient stoves consume up to five times less wood than reasons we decided to discontinue the project for a time. traditional stoves, which is an important advantage in both countries where wood has become scarce and expensive. We remain convinced nevertheless of the value of such a programme and the benefits that it can bring to communities. We have capitalised on the work We have thus carried out an exhaustive 9 month feasibility study in Burkina done to keep track of what was achieved and we are keen on restarting the People are becoming aware of the increasing Faso. The results of the study were very positive. We have therefore decided programme soon in another format. problem of excessive debt held by families with the help of our partners to develop credit and saving products adapted to living in the slums, especially in the central the purchase of these new stoves. Presentations have been made to over 500 neighbourhood of Haora, Kolkata’s industrial city, women who, as from the beginning of 2010, will be able to equip themselves where the situation is particularly worrisome. with fuel efficient wood and gas stoves through our partner microfinance institutions. Basically, the slums are overpopulated apartment Social entrepreneurship buildings, and this density of potential clientele At the end of 2009 we granted our partner Micro Start* a capital of 10 has attracted many less-than-scrupulous million FCFA to enable them to finance gas stoves.T his type of scheme will be an approach on the increase microfinance institutions that do not hesitate extended to our other partners in 2010. to offer exorbitant loans without checking on the purpose of the loan or the capacity of the spirulina family to repay it. As a result, some households accumulate dozens of loans and rapidly lose Mare’s milk and carabao (water buffalo) milk In Burkina Faso, the pilot project «Health, Spirulina and Micro-finance» their creditworthiness. Many of these loans are implemented in Koudougou with AsIEnA in 2009 will be carried over in 2010 not invested in any income-generating activity, The idea for creating a product channel for processing mare’s milk in Mongolia in other areas where Entrepreneurs du Monde is present. but rather used for the purchase of household was born of an idea by a French entrepreneur. His objective was to allow In one year, the 25 women who were trained in the nutritional value and the equipment or to cover the costs of a wedding. milk producers to transform their products and sell them in the capital where sale of unprocessed spirulina sold more than 120 kg of it in their village. For all virtually all dairy produce is imported. these women, these sales generated substantial complementary revenue; for Given this alarming situation, NCRC launched In 2009 efforts were concentrated on the one hand on the building of a some it has even become the principal economic activity. a prevention campaign, aiming to explain the dairy 300 km west of Ulan Bator, and on the other hand on the selection devastating consequences of this trend and of production material. The project continues to benefit from the know-how In Haiti, we are continuing our feasibility study for the production and encourage individuals to pay off their loans of senior voluntary workers (through ECTI an association of French senior commercialisation of spirulina with the families who are most in need of this progressively without renewing them. At monthly volunteers) and we hope to receive help from ENILIA (a school in Surgères, product. In 2010 we will decide on an opportune way of introducing this activity group meetings, the loan officer brings up France specialising in the dairy industry) in training Mongolian technicians. We in our post-emergency actions. the subject for an interactive discussion, and hope to be able carry out full scale production tests by autumn 2010 and start Furthermore, an employee of Entrepreneurs du Monde, in partnership with proposes some prominent examples, to show up the full production cycle in 2011. Antenna Technologies and Technap, carried out a study in the Danone Research the causes, consequences and solutions to this The harsh cold spell that affected Mongolia during the 2009/2010 winter laboratories on the properties of spirulina after exposure to sunlight, to heat plague of debt. The discussion also aims to (with temperatures as low as -40° C) was not too severe in the region of Kishig and to humidity. Her conclusions will be known in 2010 and could form the inspire each group member to watch out for Undur (Bulgan province) where our partner stockbreeders have their herds basis of a project covering spirulina enriched foods. their fellow borrowers to prevent them from In the Philippines, we have looked at the prospects of distributing dairy falling into such a trap. These meetings have products derived from carabao (water buffalo) milk in the slums of Manila. The been enlightening: half of all participants do conclusion of the study caused the project to be abandoned: even if carabao BRIQUETTES not renew their loans with other microfinance has interesting properties, it is very fatty and the production of ice-cream bars, We carried out an important study in Haiti for the Ministry of the Environment. institutions. Now we just need to raise the the subject of the study, is too costly to allow distribution in the slums. awareness of the microfinance operators The purpose was to evaluate the interest in using briquettes made from The work carried out did however allow us to identify an interesting channel causing the plague, encouraging them to verify recycled paper or cardboard as an alternative to charcoal. The conclusions of for fresh cow’s milk. A cooperative close to Manila is ready to collaborate in a the potential borrower’s address, business this study were not convincing: the manufacturing process is labour intensive pilot project to produce pastillas de leche (a type of milk drop). and ability to repay a loan. In the end, and the environmental impact is negligible. everybody wins: families are relieved of the psychological burden of excessive debt and microfinance institutions get their funds back!

12 | | 13 part 2 STRUCTURing & governance

Electrifying VilLages In Vietnam, in the province of Muong Ang, many villages are off the grid. We Governance thought that by facilitating individual production of electricity, we would be able to generate clean electricity and promote new economical activities. That’s why, The General Assembly of Entrepreneurs du Monde now counts 27 members, board of since the end of the year, in partnership with the association Codev Viet Phap, with the majority coming from the business world. It convenes once a year. Chi Em is trying to help in the installation of individual pico-turbines. Local directors authorities help identify the families who should benefit and Chi Em offers The Board of Directors, made up of 8 people, is very involved in the management micro credits for the purchase of the pico-turbines. As soon as the first families of Entrepreneurs du Monde and convened on average every two months in President: Nadine LARNAUDIE-MAUPAS place an order, Codev Viet Phap will supply the equipment and training on how 2009. It was particularly involved in the setting up of new synergies regarding Treasurer: Jean-Paul BERNARDINI to maintain it. communication strategies, fund raising and the creation of our new structure Secretary: Michèle GAGLIANO “MicrofinanceS olidaire”. Administrators : Nubian vaults Sabine ROUX DE BEZIEUX In Burkina Faso, the heat and the scarcity of wood means that innovations Christine DESCAMPS have to be made in housing. The association Voutes Nubiennes (Nubian Vaults) Approval has devised a type of house that uses neither wood nor corrugated iron but Michael SMITH mud-brick, a material perfectly adapted to the climatic conditions. The cost of of the Charter Committee Anne CARPE building and the up-keep of these houses is low and they offer greater comfort. We have teamed up with this association to launch the project «Roofs for all» for donating in confidence Serge BODENHEIMER in the rural areas of Burkina Faso. The project was a bit slow in starting as the financial services related to housing are both costly and complicated to put in place, however 300 women have already been made aware of the possibility of Its rigorous management, quality communication and fund raising, won becoming homeowners by a trainer from Entrepreneurs du Monde; moreover, Entrepreneurs du Monde the “Don en confiance” label, which is also born Nubian Vaults are being built to serve both as offices for our local partner by 60 other associations in France. We were subjected to a first audit of the AsIEnA, and as show-houses. Committee (Comité de la Charte) in mid-2009, by a team that will continue to support us in further improving our methodologies: communication documents, internal control procedures, financial strengthening.

Strengthening our regional coordination centres

Since 2009, a regional manager is based in Cambodia to supervise all our Asian programmes. Additionally in view of our numerous partners in the Philippines, a resource team was set up to support them. This team is supervised by a resident Entrepreneur du Monde expatriate. As for our West African programmes, they are supervised by a person based in Ouagadougou, Burkina Faso, who heads a resource team that supports our various programmes in West Africa. Lastly, since 2009 our activities in Haiti are coordinated by a person based in Port au Prince with the back-up of another employee based in Poitiers

This staff structure provides both a maximum monitoring of our programmes in the field and the essential back-up for processing funding applications and feed-back to our donors.

14 | | 15 Human Resources part 3 Financial report Haiti Coordination: Louise Perrichon Wesner Marcelin Creation of Microfinance Director of ID Microfinance The activities of Entrepreneurs du Monde grew significantly this year boosted by the strong development of recent Bapetel Pouhet programmes (Burkina Faso, social programme in Haiti, etc.); the total amount of operational expenses in 2009 Administration and Financial Manager was 1 604 875 €, i.e. +24 % compared to the previous year. Solidaire Resources (excluding exceptional items) also increased significantly reaching 1 763 913 € (+36 %), mainly thanks to AFRIca important public funding and the ever increasing support of foundations and businesses. Since the creation of Entrepreneurs du Manager: Laetitia Raginel Monde, the financing of loan capital was Burkina Faso done by the association in the form of Modeste Soubeaga Funds raised subsidies or through lines of credit opened Director of EdM Burkina Faso in appropriate establishments in the This year, Entrepreneurs du Monde received three Ghana 308,4 K€ 725,3 K€ 1 151,0 K€ 1 293,2 K€ 1 763,9 K€ countries where we are operational. 1 % significant grants from the French Development However these sources of capital can no longer meet the increasing needs of Romain Tevels, Director of D-Ghana 9 % Agency (AFD). These funds, previously provided by 28 % partner programmes and we are having difficulties in answering their needs. Benin 34 % 38 % the French Ministry of Foreign Affairs, saw the share For this reason in 2009 we made progress with our project of creating a new Valère Houssou, Director of ALIDé 52 % 34 % of public funding we receive grow from 26% to 36% entity whose vocation would be to offset this lack of capital for our partners. of all funds raised. 23 % 17 % Microfinance Solidaire (Microfinance Solidarity), a joint stock company with a ASIa 38 % Funding from businesses and foundations continues starting capital of 400 000 €, will be operational in 2010 and will raise funds Manager: Grégoire Héaulme to increase significantly, as in previous years, and has 36 % through financial institutions. It will seek the “enterprise solidaire” label so as India 41 % 26 % 36 % now reached 688 K€, reinforcing their importance to conform to the criteria of certain funding organisations. It will grant loans to Isabelle Roche, support to NCRC 16 % in the resources of the association. 9 % the programmes supported by Entrepreneurs du Monde at preferential rates Myanmar 18 % 13 % 5 % Individual donors are strong supporters of our 7 % 7 % 2 % 2 % 7 % 2 % 4 % 1 % lower than those commonly available on the local markets. Nu Nu Win, Manager of Yadana Suboo work, through sponsorships, one-off donations 2005 2006 2007 2008 2009 or the organization of events for the benefit of Cambodia Foundations & Businesses Support to our partners Entrepreneurs du Monde. Sophea Suon, Director of Chamroeun Private individuals Humanolpole Project The amount of these funds collected from the public Sarang Out, Director of ovann Phoum Governmental subsidies Other revenue is stable compared with last year (292 K€). HumanoPole Vietnam is now an independent entity Phuong Do Thi Bich, Director of Chi Em The support we provide to our partners in Myanmar and Mongolia is the subject of specific funding.O ur technical Philippines support to Yadana Suboo in Myanmar (24 K€) is less than in 2009 due to the progress of this programme after Manager: Olivier Bordes three years of backing; on the other hand the funds used for building the dairy in Mongolia remained stable in 2009 In June 2009, the Humanopole project (www.humanopole.org), created at Josephine Lopez, Director of SEED (50 K€). the initiative of Entrepreneurs du Monde to answer a growing demand for Zeny de Jesus, Director of ICDC Some funds earmarked for HumanoPole still appear in Entrepreneurs du Monde’s accounts but HumanoPole became awareness raising activities amongst French youth, was set up as a non profit Edmon Sison, Director of UPLiFT independent during the year. organisation (association de loi 1901) and is now legally independent from Edwin Peraz, Director of SPACE In addition to operational income, we recorded 178K€ as exceptional items for the valuation of the shares Entrepreneurs du Monde. Mathilde Archambault, Director of Gabay Entrepreneurs du Monde holds in Chamroeun, our programme that became a Cambodian institution in early 2009. Buhay At a conservative estimate, we posted an accrual of 80K€ to cover 50% of the value of the shares it holds in The team is made up of 5 full time employees, who made presentations in 21 Chamroeun. schools in the Département of la Vienne, on themes such as peace, solidarity France and the environment in the course of the 2008-2009 school year. Director: Franck Renaudin Gilles Baube, Support to Haiti Breakdown of expenses Armelle Renaudin Donations and sponsorship Manager Programme expenses for 2009 totalled 1 604 875 €. In the main they cover support provided to programmes Hélène Keraudren managed by Entrepreneurs du Monde and to a lesser degree expenses related to the monitoring of our partners’ Finance and Information Systems Manager programmes. Fathi Nouira Programme financial social Missions 1 369 482 € Matthieu Démoulin Information Technology Manager In 2009 the growth of our social missions (+17%) is due in particular to the important development of Entrepreneurs Camille Moureaux du Monde’s activities in Burkina Faso, by the start of new activities in Haiti which complement our financial In charge of developments Véronique Michel-Peyronnet Communications Manager | 17 services and by the increased needs of our programme in Ghana. The other programmes have reached different Payables on programme funding levels of maturity: some have made important investments to help their development and their need for funds has The balance of funding at the end of 2009 is globally positive, for certain programmes Entrepreneurs du Monde has increased even if these programmes are nearer to being financially autonomous; the needs of other programmes received funds which have not yet been paid out in the field.T he surplus (167 K€) largely covers the shortfall (80 K€). decreased as they did not invest significantly in 2009. It should be noted however that this shortfall usually corresponds to funds that have already been transferred but have The expenses related to the social missions of Entrepreneurs de Monde are as follows: not necessarily been used at the moment the accounts were closed – so strictly speaking they are not really deficits. 18% Expenditure and Resources Summary for 2009 (€) 15% Current of which Current of which year resources year resources Expenditure Resources 12% from individual from individual donors donors 10% Unused resources at year start 64 293 Funding from individual donors 291 522 291 522 8% 7% Social missions 1 369 482 369 821 Other private funding 820 387 6% 6% Activities in France 73 633 Foundations and businesses 614 053 5% Programmes abroad 1 295 849 369 821 Partner programmes & HumanoPole 152 141 A IA D 4% M Pro bono advertising campaign 54 193 O 3% ONGOLIA UR B M MB Fundraising expenses 93 659 0 Subsidies & other public funding 636 354

2% CA 2% 2% Pro bono advertising campaign 54 193 Other expenses 39 466 PHILIPPINES Operational expenses 141 734 27 650 Other income 193 415 Operational income 15 651 Exceptional items 177 764 Fundraising Expenses 93 659 € TOTAL EXPENDITURE 1 604 875 TOTAL RESOURCES 1 941 678 Accrual expenses* 80 000 Accrual reversal Programme resources Allocation of programme Fundraising expenses include an advertising campaign (54K€, the cost of which was entirely covered by the agency who 87 143 -75 123 carried out the campaign). The rest of this sum covers the salaries of the two individuals in charge of communication pending allocation resources from previous years and follow-up with sponsors and donors. Variation in dedicated funds 56 179 Resource surplus for the year 94 537 Resource shortfall for the year

GRAND TOTAL 1 866 555 GRAND TOTAL 1 866 555 347 701 Operational expenses 141 734 € Total expenditure on funding 397 471 Total expenditure on funding from individual donors 397 471 from individual donors Operational overheads remain unchanged this year. Since our staff increase at the end of 2007, no significant Balance of unused resources at year-end 14 523 changes took place this year and we have continued our efforts to maintain our overheads as low as possible. The administrative costs related to collecting funds from the public are 7% of the amount collected. Balance Sheet as at December 31st, 2009 (€) Assets 2009 2008 liabilities & equity 2009 2008 Programme financing Fixed assets 391 856 218 256 Equity 187 386 92 849 Tangible fixed assets 55 254 58 651 Reserves 92 849 92 849 Funding for the microfinance programmes supported by Entrepreneurs du Monde is, in general, raised either after Equity share 96 378 107 Operating surplus / deficit 94 537 financial commitments are made or before all expenses are actually incurred. Loans to programmes 240 224 159 498 Accruals* 80 000 Current assets 242 761 321 211 Accounts payable 527 675 602 378 Each programme thus shows an outstanding funding balance: receivable if expenses were incurred before the total Receivables on programme funding 79 818 237 724 Payables on programme funding 166 961 162 601 funding was received or payable if subsidies were received before all expenses were paid out. Other accounts receivables 162 943 83 487 Long term financial liabilities 283 040 243 404 Short term financial liabilities 1 405 1 142 Carry over of UNused resources FROM previous years Cash and Bank 160 444 155 760 Tax and social accounts payables 54 217 60 289 Other accounts payables 22 052 134 942 At end 2008, the balance of programme financing was -75 123 € as the shortfalls on certain programmes were total assets 795 061 695 227 total liabilities & equity 795 061 695 227 greater than the surpluses on others. These deficits were quickly sorted out in early 2009. * provisions à hauteur de 50% des parts d'Entrepreneurs du Monde au capital de son programme Chamroeun, devenu une institution cambodgienne.

18 | | 19 Appendix SUPPORTED PARTNERS

Annual income statement (€) Haiti Burkina Faso ID Microfinance (IDM) is a programme launched in 1998, and sup- AsIEnA is an association founded in 2002 by religious congrega- ported by Entrepreneurs du Monde since 2003. Although the micro- tions who wanted to help the poorest by providing them with the RESOURCES 2009 2008 credit field inP ort-au-Prince is saturated, most MFI basically target the means to take charge of their lives themselves. AsIEnA therefore least vulnerable members of the population who have no access to concentrates on three major strategies: solidarity groups, savings and resources allocated to the programmes 1 343 090 1 088 502 bank loans. This is to limit the risks and to secure some form of return loans services and socio-economic training courses. AsIEnA’s desire on investment. IDM, for its part, is present in the poverty-stricken mar- to touch the poorest families by innovative methods appealed to Funding received - Foundations & Businesses 585 600 429 625 ginalised pockets where these organizations do not venture. It finances Entrepreneurs du Monde, to the extent of deciding to work together. income generating activities such as retail businesses, small street food An on-going partnership agreement was signed in 2008 and renewed Funding received - Public Institutions 628 234 331 519 stalls and the work of individual tradesmen. in 2010. Entrepreneurs du Monde contributes to strengthening its partner’s capacity, giving them financial and technical support (field Port-au-Prince, Cabaret, Funding received - Private donorss 291 522 292 882 City/area operations, human resources, book-keeping…). Within the frame- Léogane work of the partnership, AsIEnA also launched a mobile savings and Variation on programme payables/receivables -162 266 34 476 Type of support tech/ope/fin loans branch in 2009, along with the “microfinance and spirulina” Number of branches 6 project. With these developments, AsIEnA will become a privileged resources for other activities 152 141 202 163 Number of employees 56 partner in new social entrepreneurship projects in 2010, in particular the distribution of fuel efficient stoves. Funding for NGO partners 6 418 28 259 Number of entrepreneurs supported 6 531 Average loan granted 142 € City/area Ouagadougou, zones Funding for specific project 145 723 173 904 Number of savings accounts 7 240 péri-urbaines et rurales Average savings per account 14 € Type of support techn/opé/fin OTHER RESOURCES 284 181 36 960 Number of MUSO 150 MUSO Benin Number 3 salariés & 13 bénévoles Operating expenses 106 417 29 940 Employees 3 ALIDé (Association de Lutte pour la promotion des Initiatives de Advertising campaign 54 193 Développement) has received the support of Entrepreneurs du N° of entrepreneurs supported 3 500 Operating expenses - other 52 224 Monde since 2006. Within a few years, it has become a benchmark Average savings per account 74 € institution in the field of social microfinance, combining financial serv- Extraordinary income 177 764 7 021 ices with social support provided by a dedicated team of 6 social workers. MICRO START offers women financial products, advice and train- ing to enable them either to start an income generating activity or ALIDé wishes to remain a prime institution giving the most destitute TOTAL RESOURCES 1 779 412 1 327 626 to strengthen an existing one. It also offers them the possibility of access to loans, savings and training by offering their services in new starting to save, so that bit by bit they can achieve financial independ- rural areas and underprivileged urban areas. ence. In March 2008, Micro Start asked Entrepreneurs du Monde EXPENSES 2009 2008 Over the past three years, the programme has opened four new to provide technical support for its management systems. In 2009, branch offices, meaningALI Dé now operates a total of eight branch- Entrepreneurs du Monde seeked to strengthen this partner through es across four large cities: Cotonou, Abomey-Calavi, Porto Novo and technical and financial support, enabling them to extend their com- expenses incurred for programmes 1 368 462 1 114 444 Allada. Innovative products, such as the zero-interest Kick Start loans puterised management and information system to two additional branches in Ouagadougou. Direct expenses on programmes overseen by EdM 90,8% 1 242 713 992 427 and social referrals, demonstrate the programme’s dedication to pro- viding the poorest families with tools adapted specifically to them. City/area Le Kadiogo, Le Kouritenga, Le Headoffice expenses 9,2% 125 749 122 016 City/area Cotonou, Porto Novo, Ganzourgou, Le Namentenga Cocotomey, Allada Type of support tech/fin expenses ON OTHER ACTIVITIES 126 769 176 221 Type of support tech/fin Number of employees 32 salariés & 8 bénévoles Number of branches 8 Programmes monitoring expenses for partner NGOs 6 418 28 259 Number of employees 63 Micro Start was invited to the Entrepreneurs du Monde’s West Number of entrepreneurs Expenses on specific projects 120 351 147 962 13 759 African regional meeting in September 2009, where it underlined supported its wish to strengthen its social approach to microfinance, just like OTHER EXPENSES 189 644 36 960 Average loan granted 151 € Entrepreneurs du Monde’s other partners. In 2010, the partnership Number of savings accounts 14 602 will also include the strengthening of the social mission of this MFI, in Non programme related expenses 51 682 24 806 Average savings per account 50 € particular with the distribution of fuel efficient stoves. Pro bono advertising campaign 54 193 9 713 Ghana Cost of loan fund 3 769 2 442 ID-Ghana was launched by Initiative Development in 1998 and has City/area been supported by Entrepreneurs du Monde since 2005. ID-Ghana Loss provision 80 000 has refined its range of financial products (voluntary savings, front Type of support tech/opé/fin office branches, O‘ nipa Nua’ group loans). Since 2006, it has devel- Number of branches 7 TOTAL EXPENSES 1 684 875 1 327 626 oped its activities within the framework of its social mission (training Number of employees 36 courses on entrepreneurial and social issues, access to the govern- Net income 94 537 0 Number of entrepreneurs supported 3 246 ment’s health insurance scheme). In this way, ID-Ghana sets itself up Average loan granted 112 € in a relatively unique position in the field of micro finance inG hana by Number of savings accounts 5 705 developing quality financial products aimed at especially needy urban populations, and complementary services to help them fight with Average savings per account 14 € dignity for a stable future.

20 | | 21 India Cambodia Philippines NCRC (Navnirman Community Resource Centre) has been Chamroeun ICDC UPLiFT partnered with Entrepreneurs du Monde in Kolkata since August At the beginning of 2006, Entrepreneurs du Monde launched the 2007. Based in the metropolis’s impoverished neighbourhoods, the Chamroeun programme in Cambodia, (Chamroeun means progress, Like us, Zeny de Jesus, the founder of Inner City Development UPLIFT was created in 1993 to reduce poverty in Manila through programme’s five branches were showing very promising results development); its aim was to enable the small women market ven- Cooperative (ICDC) is convinced that stimulating and facilitating a holistic approach addressing the local entrepreneurs. The organi- by late 2008: nearly 5,000 families had benefited from the micro- dors in to have access to savings, loans, health insurance economic initiatives amongst the poorest people is a major key to zation which is operational in the poorest areas of Manila has 100 finance services as well as from basic training in management, and and a certain number of training opportunities and social services. development. ICDC is one of the rare microfinance organizations to employees who provide the basic needs of the micro entrepreneurs 1,000 mothers had taken part in healthcare training. Unfortunately Faced with the excellent results obtained during the first three years, give the most modest of micro-entrepreneurs the opportunity to through financial services (loans and savings), training (entrepreneur- these good results lost speed in 2009. An internal schism slowed the the decision was made to extend the activity to the major towns in take out a loan of as little as 9€, with daily repayments and constant ship, how to overcome difficulties, how to improve capacity, various team for several months following the dismissal of one of the direc- the provinces in 2009. follow-up. The programme has a strong social mission and thanks social problems, etc) and micro insurance. tors. Nevertheless, 4,541 loans were granted over the course of the The network of nine branches is gradually becoming autonomous. to the support of Entrepreneurs du Monde, ICDC has been ex- year and new training sessions, both social and financial, were cre- In 2009, the programme became a legally independent microfinance panding its range of training modules. Tatalon, the quarter of Manila City/area Manille ated enabling some 300 families to benefit from advice and recom- institution under Cambodian law. The organization covers 80% of its where ICDC operates, was badly hit in September 2009 by typhoon Type of support tech/opé/fin mendations for the development of their household. Additionally, 418 operational costs. Ketsana (Ondoy).The damage sustained by the cooperative and Number of branches micro-entrepreneurs received a financial diagnosis of their business. its beneficiaries reinforced our determination to support this pro- 17 gramme and the teams involved, who displayed such extraordinary Number of employees 107 City/area Phnom Penh/Siem City/area Calcutta/Haora Reap/Battambang energy and devotion in meeting the needs of those families most N° of entrepreneurs supported 11 354 Type of support tech/opé/fin Type of support tech/opé/fin affected by the disastrous flooding. Average loan granted 134 € Number of branches 5 Number of branches 9 Number of savings accounts 10 938 City/area Manille Number of employees 30 Number of employees 65 Average savings per account 47 € Type of support tech/financier N° of entrepreneurs supported 4 082 N° of entrepreneurs supported 8 882 Number of branches 3 Average loan granted 78 € Average loan granted 89 € Number of employees 22 Number of savings accounts 4 062 Number of savings accounts 11 577 SPACE N° of entrepreneurs supported 3 249 Average savings per account 9 € Average savings per account 11 € Average loan granted 152 € SPACE was created in 2007 as a resource structure for small and Number of savings accounts 3 249 mid-sized microfinance institutions (MFIs) and development or- SOVANN Phoum ganizations. SPACE helps them improve their social impact: they 20 € Vietnam Created in 1996, this Cambodian programme operates in differ- Average savings per account train their teams and the beneficiaries, strengthen their capacity to ent fields: informal education, health education, professional training. measure and analyse their performance in the social field and put at Chi Em Chi Em was created by Entrepreneurs du Monde in 2007 It began developing microfinance services for those living in relo- their disposal communication and management tools. In 2009 12 or- in Dien Bien province, a mountainous region located near the bor- cation zones on the outskirts of Phnom Penh in 2004. Since 2006, SEED ganizations including ICDC, SEED and UPLiFT benefited from these der with Laos and known for both its rugged terrain and impov- Entrepreneurs du Monde has provided the programme with finan- services. erished peasants who belong to marginalised ethnic minorities. In cial and technical support. Entrepreneurs du Monde supports SEED since its creation in 2005. partnership with the Women’s Union, a governmental organization, The first stage in the partnership was the computerisation of their SEED through its four branches in the province of Cavite, south of City/area Manille Chi Em offers financial and non-financial services with the aim of information management system. An important project was then put Manila offers a large variety of financial and social services to ad- Type of support tech/opé/fin dress the three main requirements of the micro entrepreneurs: be fighting financial insecurity and helping the population to better their under way to monitor the operational activities and in particular the Number of employees 10 innovative and competent, manage to make your revenue secure and living conditions. Women representatives are recruited in each village quality of repayments. The good results obtained suffered unfortu- Nombre d'organisations bénéficiaires 12 where Chi Em operates and all activities are carried out in the field be able to access easily sources of finance.T o do this SEED offers nately in 2008 from the effects of the financial crisis. Indeed in the Formations techniques et sociales 1 384 participants and in direct contact with the villagers: regular follow-up visits, loan loans and savings products and runs training sessions covering entre- areas where the programme operates, part of the income of many Outil d'évaluation des niveaux 19 842 questionnaires repayments, training, etc. In 2009, Chi Em was active across four com- families was dependent on the textile industry, which was disastrous- preneurship, technical and social training. In 2009 SEED managed to munes in the Dien Bien district and expanded its reach into a new double the number of borrowers whilst maintaining a good quality de pauvreté traités ly affected by the crisis. Today, many of these families have difficulty Tirage du Gabay Buhay Magazine 50 700 ex. district, Muong Ang. repaying their loans. The main project for our partnership in 2009 of portfolio. has been to review policy and procedures completely so that the proposed service will be better adapted to the needs and capabili- Cavité (sud de City/area Dien Bien/Muong City/area Ang ties of the beneficiaries and to strengthen the team’s management Manille) The GABAY BUHAY centres were created in 2007; they are Type of support tech/opé/fin accountability. Type of support tech/opé/fin training and information centres open to all neighbourhood resi- Number of branches 4 dents, especially the most vulnerable. They promote socio-economic Number of branches 5 City/area Phnom Penh Number of employees 30 integration through economic initiatives and assist, in particular, young Number of employees 6 Type of support tech/fin N° of entrepreneurs supported 1 825 adults who have been forced to leave school early and who are now N° of entrepreneurs supported 1 255 Number of branches 1 unemployed, they also assist women who are looking for jobs. Average loan granted 58 € Average loan granted 58 € Number of employees 8 Number of savings accounts 3 182 In 2009 the centres had at last managed to find a place for them- Number of savings accounts 751 N° of entrepreneurs supported 1 487 selves in the communities and the right approach to enable them to Average savings per account 7 € Average savings per account 2 € Average loan granted 97 € help the targeted communities. Unfortunately recurring staff prob- Number of savings accounts 1 487 lems forced us to shut down the centres in December. We remain convinced however of the relevance of this approach and we plan to Average savings per account 5 € Myanmar launch the project anew in 2010 albeit in a different form. Entrepreneurs du Monde has been providing YADANA SUBOO, a microcredit programme initiated by Total, with technical support. The programme operates in the countryside - where Total has built a gas pipeline - and serves 26 villages. In 2009, our support enabled the programme to develop a sav- ings service which complements the proposed loan products. We also implemented a computerised management information system for more efficient and transparent loans and savings management. Moreover, since late 2008, we have been preparing for the launch of a project to assist fishermen living on the outskirts ofY angon the capital city and in the delta area affected by cyclone Nargis in May 2008. After a lot of effort, in 2009, we received governmental authorisation to begin our operations. We are now actively seeking the funding required to get the programme up-and-running.

22 | | 23 Burkina Faso

Haiti

Vietnam

Cambodia

Benin

Ghana Myanmar India

Philippines

Entrepreneurs du Monde - 29, rue Ladmirault - 86000 Poitiers - France +33 (0)5 49 60 68 50 [email protected] www.entrepreneursdumonde.org