A WORLD WHERE EVERYTHING IS PERFECTLY CONNECTED

www.dellner.com 3

CONNECTING TODAY WITH TOMORROW A FEW WORDS FROM OUR CEO

As the new CEO of the Dellner Group, I am delighted to with experienced service technicians and fully equipped lo- present our customers with the new brochure from the cal workshops. This enables us to carry out works within the world's leading provider of Train Connection Systems. shortest possible time. Dellner strives to create products that help make train Another milestone in the expansion of our global position traffic around the world safer, more efficient, and increas- is the completion of our new flagship production facility in ingly sustainable. To this end, we are constantly expanding . Together with the new factories in India and the US, our portfolio of products and services for Train Connection Dellner now has three production sites conforming to the Systems with new innovations, ensuring that our customers highest industrial standards, in addition to the production DELLNER COUPLERS AB across the globe have the best possible solutions at their dis- sites in the UK, China, and our headquarters in . For VIKAVÄGEN 144 posal. We know that our customers' success is our success. our customers, this means increasingly cost-efficient prod- ucts and more sustainable supply chain management with FALUN 79195 In addition to quality and reliability, innovation is one of the zero emissions as a target for the future. SWEDEN most crucial means of supporting our customers. One of the most exciting innovation projects Dellner is involved in As CEO of Dellner, future goal is to continue our global as a key player is Shift-2-Rail: an EU Green Deal project. Its growth strategy by focusing on innovation, minimising waste goal is to convert almost 1 million freight couplers in Europe and costs, increasing quality and delivery performance, and into digitally controlled automatic centre buffer couplers. making sure we live up to the reputation of providing excel- Shift-2-Rail will raise the speed, efficiency, and sustainability lent customer and after-market services. of freight transport in Europe to a new level and serves to I look forward to continuing this journey with our custom- underline the importance of train transport for a CO2-neu- ers and suppliers, and would like to also thank the motivated tral future. and committed Dellner employees who have made our suc- Shift-2-Rail is not our only innovation project aimed at cess, and our customers success, possible. improving our environmental footprint. When developing our new gangways, we were able to halve maintenance in- CEO & President tervals to minimise costs and downtime. What’s more, the ANDERS LINDBERG double-acting Dellner damper has the lowest weight in its class, helping to reduce weight and energy costs. System-in- dependent maintenance monitoring has enabled us to im- prove train availability so that train operators can serve their customers more punctually and thus operate more reliably. Dellner’s reputation for being a global player yet still acting locally is demonstrated by the fact that we now have a net- work consisting of 22 subsidiaries on five different continents,

02/2021 Connecting today with tomorrow a Few words from our CEO 4 5

TABLE OF CONTENTS

6

36 46

10 14 64 88

3 CONNECTING TODAY WITH TOMORROW PASSANGER TRAINS 46 SERVICES 64 REFERENCE PROJECTS A few words from our CEO 14 FRONT-END SYSTEMS 48 Overhauls 64 New Sales 16 Automatic Couplers and Modular Concept 49 Spare Parts 80 Dellner Service 4 TABLE OF CONTENTS 20 Adapters 50 Upgrades & Modernisations 88 CORPORATE SOCIAL RESPONSIBILITY 6 MEET DELLNER 21 Coupler Protection Products 52 Repairs 22 Data Transmission Products 54 Maintenances 90 GREAT SUCCESS 9 DELLNER 24 Crash Energy Management 56 Technical Support & Training with Great People Sites Overview 58 Mobile Service Container 36 INTERMEDIATE SYSTEMS 92 CONTACTS 10 OUR HISTORY 60 Dellner Service Centers 38 Semi-permanent Couplers and Modular Concept 62 Utilisation of Digital Technologies 12 MISSION VISION AND VALUES 40 Gangways FREIGHT TRAINS 42 DIGITAL AUTOMATIC COUPLERS (DAC)

44 HYBRID COUPLERS

Table of contents Table of contents 6 7

MEET DELLNER

Dellner is one of the world’s leading suppliers of Train Connection Systems, with 80 years of experience in the rail industry. Based in Falun, Sweden, with 22 subsidiaries around the world and more than 1200 employees globally, Dellner continues with its steady, robust growth in couplers, gangways, front hatches, dampers and crash energy management, as well as the service segment of the rail industry. Founded in 1941, we have years of tested, proven experience in producing safe and reliable train connections, and providing innovative, state-of-the-art and cutting-edge products for our customers. Quality and prompt delivery will remain our number one focus along with our relationship with the car builders and operators in all regions. Strategic investments in the expansion of our existing product portfolio and new product areas like freight and digitalization will also get our full attention during the coming years, insuring our place as market leader.

mEET dellner mEET dellner 8 9

DELLNER SITES OVERVIEW

All our activities, objectives, values and our success are defined by our customers and are driven by our motivation to offer them the highest level of support and innovation.

HQs including final assembly and aftermarket services COUPLERS GANGWAYS Sites with production, final assembly and aftermarket service Sites with final assembly and aftermarket service Sites with aftermarket service Sales office DAMPERS SERVICES

DELLNER SITES OVERVIEW DELLNER SITES OVERVIEW 10 11

OUR HISTORY

Dellner’s story began in 1941 when Jan Dellner established a ducts from front to intermediate train systems. small production company in Northern Sweden, called Inge- One of our biggest milestones was the acquisition of the nieur-Buro Dellner, and began manufacturing couplers for the Woodville factory, which enabled us to produce gangways domestic market. His first customer was SJ (Swedish State Rail- in-house. This acquisition meant Dellner became the world’s way), which asked him to produce its first automatic couplers. leading system integrator for the interface between rail cars Seven years later, Ingenieur-Buro Dellner won an order for and train front ends. 360 couplers for the – Poland’s only rapid tran- In 2019, Dellner has reached another milestone in its railway sit system. journey as together with Dellner Components and Dellner After 1952, Ingenieur-Buro Dellner was renamed several Dampers was acquired by the Private Equity company - EQT. times: Supported by the famous Wallenberg family, EQT was found- ed in 1994 in Sweden and now operates from 15 countries • RUNNVIKAMECHANISCHEWERKSTATT across Europe, Asia and North America. It invests in com- panies with a mission to develop their strengths and support We were the first manufacturer to launch • JAN DELLNER U. CO. them in sustainable growth. For Dellner, it is a new chapter • AB DELLNER MALMCO which will even enhance its technical, operational, commercial the gas hydraulic damper in couplers • DELLNER COUPLERS AB and legal structures. In 2021 Dellner aquired Miira, the coupler production of CAF. Until 1960, Dellner supplied automatic couplers to numerous With that take over Dellner gained market share with new customers in Europe, such as Metro, SNCF, , customers and markets, access to new suppliers and a large and FS (Italian State Railway). installed base of couplers and gangways. As the industry leader The company has now grown to become a major global play- in supplying full Train Connection Systems, Dellner will contin- er in Train Connection Systems and serves customers all over ue delivering cutting edge and high-quality products as well as the world. the best service to its customers worldwide. Dellner’s focus has always been on innovative research and design. By doing so, we’ve been responsible for several global breakthroughs in the rail industry. In 1984, Dellner was the first manufacturer to launch the gas hydraulic damper in couplers. This was followed in the 1990s by the production of snow gaiters and front hatch mechanisms. More recently, the company’s focus has been on new pro­

our History our History 12 13

MISSION VISION AND VALUES

OUR CORE VALUES KEEP TOGETHER

RESPECT | JOY | ACTION | TEAM

MISSION VISION RESPECT ACTION

Dellner provides Train Connection Systems with To be the number one global supplier of safe We do business with integrity and in an ethical We are energetic, we get things done efficiently innovative and sustainable concept and excellent and high quality Train Connection Systems and manner. We respect future generations and while achieving high quality. We have a constant global services, which makes travel safer and more Services, supporting the most environmentally work continuously to minimize impacts on the drive to improve our performance and learn from reliable. friendly way of travelling. environment. our experiences.

JOY TEAM "It is a pleasure to observe how Dellner extends and explores markets. At each trade fair there are more We celebrate success, we are proud to We are stronger as a team and we benefit from and more customers at our booths who appreciate our work and the quality of our products. Our external contribute to our society and support our our differences. We create a working environment communication is always focused on our customers, who are at the centre of our all activities." customers. free from discrimination and support each other to Izabela Drozdz, Global Marketing Coordinator, DELLNER POLAND develop as individuals and as a group.

mission vision and values mission vision and values 14 15

"Designing the systems which connect trains is a huge responsibility for the designers. I am very proud of the fact that the couplers that I have helped design are in service all over the world. I never know when, on holiday, I will travel on a train with "my" products…" Bente Rost, Mechanical Design Engineer, DELLNER SWEDEN FRONT-END SYSTEMS

FRONT-END SYSTEMS

AUTOMATIC COUPLERS AND MODULAR CONCEPT ADAPTERS COUPLER PROTECTION PRODUCTS DATA TRANSMISSION PRODUCTS CRASH ENERGY MANAGEMENT

mission vision and values mission vision and values 16 17

COUPLER HEAD FRONT-END Applications: TYPE SA3 • Commuters • LRV SYSTEMS • Metro • People Movers • HST

AUTOMATIC COUPLERS

Automatic couplers enable railway vehicles to connect instantly, without human intervention. Our multi-function couplers can provide safe and reliable mechanical, FRONT-END SYSTEMS pneumatic connections as well as electrical connections between vehicles. They also COUPLER HEAD optimise energy absorption, giving the maximum protection for the vehicle and its TYPE 12 passengers. We offer many different coupler types, to suit the Georg-Fischer – Dellner couplers are compatible required forces and technical demands of each ap- with almost every other brand of coupler used in the plication. Thanks to a comprehensive range of cou- world today. pler heads – including latch type, SA3, Tightlock and

COUPLER HEAD TYPE 10 COUPLER HEAD TIGHTLOCK TYPE

COUPLER HEAD TYPE GEORG-FISCHER

COUPLER HEAD TYPE 30

COUPLER HEAD TYPE 330 COUPLER HEAD TYPE 35

Front-end Systems / Automatic couplers Front-end Systems / Automatic couplers 18 19

Applications: • Commuters • LRV • Metro • People Movers • HST MODULAR CONCEPT ELECTRICAL COUPLER CABLE PIVOT ANCHOR: OF AUTOMATIC COUPLERS ACTUATOR SUPPORT highly efficient energy absorption

Dellner’s modular couplers add flexibility and functionality – and give operators better spare part availability, and lower maintenance costs. The modular approach

also means we can offer shorter lead-times, arranging delivery as soon as the order is FRONT-END SYSTEMS placed, and accelerating our customers’ own production. Importantly, the products are a proven, solid solution – demonstrating their worth daily on hundreds of trains worldwide.

ELECTRICAL COUPLER: choice of mounting positions, sizes, and contact types

REMOTE UNCOUPLING

HEATERS

COUPLER HEAD: SOCKET JOINT: compatible with all existing unique solution coupler heads worldwide

BP VALVE SUPPORT & CENTERING: CENTER SECTION: keeps the coupler MRP reversible energy absorption in the center position VALVE

UC VALVE COUPLER CONTROL

Front-end Systems / Modular concept of automatic couplers Front-end Systems / Modular concept of automatic couplers 20 21

Applications: Applications: • Commuters • LRV • Commuters • People Movers • Metro • People Movers • HST ADAPTERS • HST COUPLER PROTECTION PRODUCTS Adapters provide safe and reliable connections in unforeseen and emergency situations. At Dellner, we offer adapters compatible with every coupler in the world We offer a wide range of solutions which protect couplers from snow, ice, dust, – making it easy for our customers to satisfy weight and force level requirements. and sand. They not only safeguard coupler functionality – even in severe weather

We also offer a choice of both MRP and BP pneumatic connections. conditions – but also increase component lifespan. FRONT-END SYSTEMS Each train line faces different environmental conditions. We can create bespoke solutions to ensure a safe, cost effective and reliable service for every train in your fleet.

TYPE 10 TYPE 10 WITH AIR HOSES

COUPLER HEATER PROTECTION GAITER INSULATION SHROUD

TYPE 330 TYPE 12

COUPLER SHAFT PROTECTION BELLOW PROTECTION GAITER

BSI TYPE BUCKEYE TYPE DRAWNHOOK

Front-end Systems / Adapters Front-end Systems / Coupler protection products 22 23

Applications: • Commuters • LRV • Metro • People Movers DATA TRANSMISSION • HST PRODUCTS

Dellner supports the transmission of every kind of digital signal throughout the train: from onboard internet, video, infotainment and passenger counting to communication links for train safety. FRONT-END SYSTEMS

CHOICE OF CONTACTS DEX500 Our electrical couplers provide different types of troduce high-speed data transmission in new vehicles Dellner Ethernet ConneXion (DEX500) modems are even oxidised or dirty couplings will not disrupt trans- contacts for transferring analogue signals, power, and or upgrades of existing rolling stock. a cost-effective way to transmit network data across mission. 128-bit AES encryption ensures data security Ethernet up to 1 Gb/s. It's excellent if you need to in- the couplers, using existing low-frequency or UIC is maintained. train lines. They work without replacing old contacts;

Front-end Systems / Data transmission Products Front-end Systems / Data transmission Products 24 25

Applications: • Commuters • LRV • Metro • People Movers CRASH ENERGY • HST MANAGEMENT

Crash Energy Management is a vital part of Dellner’s Train Connection Systems. • Crash Energy Management is essential to meet relevant standards, such as EN 15227, We design our products to ensure passenger safety and train availability at all times. and to enable high-speed coupling performance.

Our Crash Energy Management components are We have developed our own software where we can • The effect of a collision on a train depends on the behaviour of the energy absorbers FRONT-END SYSTEMS located in the front of a train and between the cars. simulate coupling, towing, snatch and crash scenarios built into the couplers. They help to handle the impacts of everyday train according to standards or general requirements. This operations. In serious collisions they absorb energy enables us to find the most cost-effective solutions • Whatever the impact conditions, the couplers should not bottom out, otherwise high from impact forces and stop carriages from twi­sting to keep forces and accelerations at acceptable levels deceleration will occur. and climbing – potentially saving passengers’ lives. – saving lives and preventing damage to the structure Dellner Train Connection Systems are therefore a key of the train. • Energy should be absorbed along the train, controlling impact forces between carriages, part of any comprehensive train safety management to reduce acceleration and deceleration at each point. system.

FOUR STAGE PERFORMANCE OF CEM’S ELEMENTS

STAGE FORCE VS. STROKE GASHYDR DAMPER Automatic Coupler Force [kN]

STAGE 2 3000

DEFORMATION UNIT 2500 Automatic Coupler 2000 STAGE 3 500 ANTI CLIMBER 000 Crash Bo Stage Stage Stage Stage 500 2 3 4 STAGE 4 Stroke (mm) DRIVERS CABCAR END STRUCTURE PASSENGER SPACE MOTOR UNIT

Front-end Systems / crash energy management Front-end Systems / crash energy management 26 27

GAS-HYDRAULIC BUFFERS AND VISCO-ELASTIC BUFFERS

Gas-hydraulic buffers offer the best regenerative energy absorption at coupling and collision speeds. The buffer’s characteristics can be adjusted so deceleration is always kept to a minimum.

Capacity Features • STROKE: 50-370 mm • FULLY REVERSIBLE ENERGY ABSORPTION UP TO INTERMEDIATE • FORCE: 200-400/900/1500 kN FRONT-END SYSTEMS SPEEDS • VELOCITY SENSITIVE • KEEPS DECELERATION TO A MINIMUM • UP TO 90% EFFICIENCY

FRICTION SPRING DAMPER Force [kN] SINGLE ACTING DAMPER Force [kN] F max 1500 600 F max 1500 900 400

S max+d

S max-d Stroke [mm]

Stroke [mm] 600 F max -1000

DOUBLE ACTING DAMPER GAS-HYDRAULIC & FRICTION Force [kN] Force [kN] SPRING DAMPER F max 1500 F max 1500/900

S max-d Stroke [mm] S max-b Stroke [mm] F max-d

F max -1000

Front-end Systems / crash energy management / Gas-hydraulic buffers and visco-elastic buffers Front-end Systems / crash energy management / Gas-hydraulic buffers and visco-elastic buffers 28 29

POLYMER SPRING BEARINGS EFG 2

Polymer Spring Bearings are a reliable and easy-to-maintain way to absorb energy reversibly. STANDARD POLYMER SPRINGS Capacity Features Force [kN]

• STROKE: 7-55 mm • FULLY-REVERSIBLE ENERGY F max 350 ABSORPTION UP TO MODERATE SPEEDS • FORCE: UP TO 1500 kN • VELOCITY SENSITIVE

• KEEPS DECELERATION TO A MINIMUM FRONT-END SYSTEMS • UP TO 70% EFFICIENCY S max -40

S max 50 Stroke [mm]

SPHERICAL RUBBER BEARING Force [kN] F max -240 F max 1500

Bu STRONG POLYMER SPRINGS

S max-d Force [kN] S max d Stroke [mm] F max 1100 Draft

F max -1000

S max -40 FRONT-MOUNTED BACK-MOUNTED S max 40 Stroke [mm]

F max -500

FRONT-MOUNTED BACK-MOUNTED

WITH INTERNAL RELEASE WITH DEFORMATION TUBE BEHIND

Front-end Systems / crash energy management / Polymer Spring Bearings Front-end Systems / crash energy management / Polymer Spring Bearings 30 31

EFG 3 POLYMER RING BEARING STANDARD POLYMER SPRINGS

Force [kN] Force [kN] F max 680 F max 1500

1000 FRONT-END SYSTEMS S max -40

S max 55 Stroke [mm] 500

F max -420 S max -36

0 10 20 30 S max 39 Stroke [mm] STRONG POLYMER SPRINGS

Force [kN]

F max 1500 F max -1200

S max -40 FRONT-MOUNTED BACK-MOUNTED

S max 55 Stroke [mm]

F max -850

FRONT-MOUNTED WITH INTERNAL RELEASE BACK-MOUNTED

Front-end Systems / crash energy management / Polymer Spring Bearings Front-end Systems / crash energy management / Polymer Spring Bearings 32 33

DEFORMATION ELEMENTS CRASH BOXES

Deformation Elements are a highly robust and efficient energy absorption component. The energy is absorbed Crash boxes offer a very high energy absorption capacity. They work parallel to the coupler and are typically by expanding (or collapsing) a tube over a mandrel, creating a very repeatable structural plastic deformation combined with anti-climbers for optimal structural collapse, because they are not designed to transfer high that, together with the friction, determines the deformation force. The correlation between static and dynamic vertical and lateral loads. tests concludes that deformation tubes are non-velocity dependent. Capacity Capacity Features • STROKE: 50-1000 mm • STROKE: 50-1200 mm • NON-REVERSIBLE ENERGY ABSORPTION • FORCE: 200-3000 kN FRONT-END SYSTEMS (MUST BE REPLACED AFTER USE) • FORCE: 200-2500 kN • NON-VELOCITY SENSITIVE Features • 100% EFFICIENCY • NON-REVERSIBLE ENERGY ABSORPTION (MUST BE REPLACED AFTER USE) • NON-VELOCITY SENSITIVE DEFORMATION TUBE • CLOSE TO 100% EFFICIENCY IN CENTER SECTION Force [kN] • ABSORBS RESIDUAL IMPACT AFTER INITIAL COLLISION • SHAPE CAN VARY TO FIT THE SPACE AVAILABLE F max+d • RELEASE/SHEAR BOLTS ENSURE THE COUPLER RELEASES IN A CONTROLLED MANNER AND PUSHES THROUGH THE TRAIN POCKET WITHOUT INTERFERING WITH CRASH BOXES OR THE STRUCTURE OF THE CAB

S max+d Stroke [mm]

DEFORMATION TUBE BEHIND PIVOT ANCHOR Force [kN]

F end F nom

S max+d Stroke [mm]

Force [kN]

EXTRUSION BOLT F max+d Force [kN]

F max+d

S max+d Stroke [mm]

S max+d Stroke [mm]

Front-end Systems / crash energy management / Deformation Elements Front-end Systems / crash energy management / Crash boxes 34 35

OVERRIDE PROTECTION NON-REVERSIBLE ABSORBERS

Override protection components must be able to withstand high bending moments created by vertical offset loading, to keep the train on the track. They can work parallel to the coupler, and will typically engage only after Force [kN] its deformation tube stroke and coupler release have been fully used. A stabilising function can also be built into the draft gear. F max+d Capacity Features • STROKE: 50-750 mm • CHOICE OF REVERSIBLE, NON- REVERSIBLE, AND COMBINED ENERGY FRONT-END SYSTEMS • FORCE: 200-2500 kN ABSORPTION S max+d Stroke [mm] • NON-VELOCITY SENSITIVE (NON- REVERSIBLE ABSORBERS) OR VELOCITY SENSITIVE (REVERSIBLE ABSORBERS/ COMBINED) • 70-100% EFFICIENCY

STG – STABILISING FUNCTION IN THE DRAFT GEAR: REVERSIBLE ENERGY Force [kN] ABSORPTION F max 1500

S max -45

S max 40 Stroke [mm]

F max -1000

COMBINED ABSORBERS ASSEMBLED WITH FRONT BUMPER (FOR LRV 250 kN – 400 kN)

COMBINED ABSORBER: A REVERSIBLE GAS-HYDRAULIC BUFFER IN SERIES WITH Force [kN] A DEFORMATION TUBE F max+d Force [kN]

F max+d

S max+d Stroke [mm]

S max+d Stroke [mm]

Front-end Systems / crash energy management / Override protection Front-end Systems / crash energy management / Override protection 36 37

"Every process, component and product at Dellner is produced with maximum attention to detail. We are all travellers and we know that the quality of Train Connection Systems is important in order to make travelling safe and reliable for everybody." Per-Olov Ljung, Global LEAN Manager, DELLNER SWEDEN INTERMEDIATE SYSTEMS

INTERMEDIATE SYSTEMS

SEMI-PERMANENT COUPLERS AND MODULAR CONCEPT GANGWAYS

Front-end Systems Front-end Systems 38 39

INTERMEDIATE Applications: SYSTEMS • Commuters • LRV • Metro • People Movers SOCKET JOINT • HST

CENTRE SECTION SEMI-PERMANENT COUPLERS (GAS-HYDRAULIC BUFFER)

Semi-permanent couplers provide manual coupling between multiple units. They GANGWAY SUPPORT ensure safe and rigid connections between units, and are a cost-effective option for rolling stock that are rarely separated. Our semi-permanent couplers can include electrical and pneumatic connections. They are available with gangway support and impact absorbing elements to maximise safety during a collision.

MODULAR CONCEPT Like our automatic couplers, Dellner semi-permanent 500 different options. It also ensures high availability of couplers are designed around a modular approach. spare parts, short lead-times and lower maintenance This makes them extremely flexible with more than costs. INTERMEDIATE SYSTEMS DEFORMATION TUBE DRAFT GEAR

SOCKET JOINT SOCKET JOINT

PIVOT ANCHOR AIR CONNECTION

• MAXIMUM PERFORMANCE WITH SUPERIOR QUALITY AND SAFETY • FAST DELIVERY AND HIGH AVAILABILITY OF SPARE PARTS • SHORTER SERVICE AND MAINTENANCE TIME • PROVEN IN ACTIVE USE WITH REFERENCES WORLDWIDE

Intermediate Systems / Semi-permanent couplers Intermediate Systems / Semi-permanent couplers 40 41

Applications: • Commuters • LRV • Metro • People Movers GANGWAYS • HST

Our fully-synchronised intermediate systems can include a large variety of gangways, suitable for all applications. These are made from an exclusive, in-house silicone material which delivers enhanced durability, better fire resistance, and high noise attenuation. We customise our gangways to suit your needs – Naturally, Dellner gangways are compliant with all meeting even the most demanding requirements, such significant international standards, and guarantee low as bespoke shapes and sizes, special colours and mate- maintenance costs for a low total cost of ownership. rials, unusual applications and operating environments, high tensile strength, and vandal-resistant implants. INTERMEDIATE SYSTEMS

Intermediate Systems / Gangways Intermediate Systems / Gangways 42 43

DIGITAL AUTOMATIC COUPLERS (DAC)

Dellner is one of a select group of suppliers chosen to compete in the Shift2Rail Digital Features of the draft gear: Features of the coupler head: Automatic Couplers (DAC) development for the freight rail industry. • BALANCED DRAFT GEAR • LATCH TYPE COUPLER – TYPE DELLNER DAC The DAC couplers will enable rail freight to become more to the Green Deal with an estimated reduction of 25 mil- • ELASTOMER SPRINGS • DRAFT/BUFF 1000/2000 KN competitive with road transport by improving the freight lion CO2 equivalents in emissions by 2050. • MECHANICAL STROKE INDICATORS • ROBUST & PROVEN SERVICE trains total carrying capacity and increased rail freight re- As part of the program, our couplers are being extensively liability. This is achieved since the DAC will enable the im- • LUBRIFICATION ”FREE” • LARGE GATHERING RANGE tested and validated in accordance with the requirements - VERTICAL +/-140 MM plementation of train integrity systems and better break- • FITS STANDARD UIC 530-1 defined in the European DAC Delivery Program. The final - HORIZONTAL -275 / +370 MM ing capacity which will allow for better traffic planning and COUPLER POCKET selection of the coupler head technology is expected to rail accessibility. The DAC is also expected to improve rail • GREASING WITHOUT UNCOUPLING take place by the end of 2021. • ANGULAR MOVEMENTS worker health and safety by removing the need to enter - HORIZONTAL ±15° • SOCKET JOINT INTERFACE the Bern rectangle during shunting and train assembly op- Dellner’s DAC coupler design is shown in the exploded - VERTICAL ±11° erations. view below. The major sub-assemblies are the coupler head, draft gear and electric coupler. Options for added The Shift2Rail program predicts that approximately one functionality include the addition of pneumatic valves, re- million Digital Automatic Couplers will replace screw type mote uncoupling and customization of the electric coupler. couplers on new and existing freight wagons and locomo- tives between 2025-2029. This will be a major contributor

UNCOUPLING ELECTRIC ACTUATOR COUPLER ASSEMBLY

DRAFT GEAR

VERTICAL SUPPORT

PNEUMATIC SYSTEM

LATCH TYPE COUPLER HEAD SOCKET JOINT

DIGITAL AUTOMATIC COUPLERS (DAC) DIGITAL AUTOMATIC COUPLERS (DAC) 44 45

HYBRID COUPLERS

During the changeover from screw couplers to the new Digital Automatic Couplers (DAC), operators will face the challenge of transitioning between technologies. To support this, Dellner has developed hybrid couplers for locomotives and hybrid freight wagons that include both types of attachment. This will allow the operator to choose a screw coupler or DAC depending on the specific train configuration. These hybrids will provide all of the features and advantages of the DAC coupler.

Main benefits of the hybrid couplers: • FULLY COMPATIBLE WITH SCREW COUPLER INTERFACES AND NEW DAC INTERFACES SIMPLIFYING CONNECTING THE OLD AND NEW FLEETS • AVAILABILITY WITH ALL DAC FEATURES

Features of the add-ons for customization: • FRONT FACE PNEUMATIC VALVE FOR ADDITIONAL AIRLINE CONNECTION BETWEEN WAGONS • REMOTE UNCOUPLING CAPABILITY • CONFIGURABLE ELECTRIC COUPLERS

Hybrid coupler for locomotives – DAC mode Hybrid coupler for locomotives – screw coupler mode

Main benefits of the Dellner DAC: • ROBUST AND RELIABLE MODULAR DESIGN ENABLING CUSTOMIZED SOLUTIONS • AUTOMATIC COUPLING PROCESS WHICH INCREASES SAFETY AND SAVES TIME FOR MANUAL OPERATIONS • ENABLES EASY AND FAST INSTALLATION • PROVIDES EASY MAINTENANCE (LUBRICATION FREE DRAFT GEAR AND GREASING COUPLER HEAD WITHOUT UNCOUPLING) Hybrid coupler for hybrid wagons – DAC mode Hybrid coupler for hybrid wagons – screw coupler mode • SECURE LOW LCC (OPERATIONAL, PERSONNEL, AND MAINTENANCE)

 DIGITAL AUTOMATIC COUPLERS (DAC) HYBRID COUPLERS 46 47

SERVICES

OVERHAULS SPARE PARTS UPGRADES & MODERNISATIONS REPAIRS MAINTENANCES TECHNICAL SUPPORT & TRAINING MOBILE SERVICE CONTAINER DELLNER SERVICE CENTERS

"I travel to our customers whenever they need field service support. SERVICES UTILISATION OF DIGITAL TECHNOLOGIES I treat every case individually and fix the issue in the shortest possible time. I'm happy to be part of maintaining the quality of products which are so crucial to the functioning and reliability of the whole train." Arkadiusz Bialas Service Technician DELLNER POLAND

Intermediate Systems / Hybrid couplers Intermediate Systems / Hybrid couplers 48 49

SERVICES

OVERHAULS SPARE PARTS

To ensure the quality and integrity of our products throughout their life cycles, we When unexpected repairs and replacements are needed, we understand that time recommend regular and comprehensive overhauls (every eight years for gangways, is money, and downtime should be kept to a minimum. That’s why we keep a large and every ten years for couplers). number of spare parts for all types of product (both OEM and non-OEM) at each of During an overhaul, we carry out stringent checks on No matter the issue, we take each job on a case-by- our locations worldwide. critical components, including repairs or replacements case basis, ensuring we always maintain the highest for worn or damaged components. Every critical com- standards, either on-site or at one of our subsidiaries. Benefits to you: ponent is taken apart, carefully repaired, and reassem- bled ready for service. • HIGH AVAILABILITY AND RELIABILITY • QUALITY SPARE PARTS HELD LOCALLY • FAST SUPPORT ANYWHERE IN THE • SPARE PARTS AVAILABLE Benefits to you: WORLD FOR ALL TYPES OF PRODUCT SERVICES • REGULAR OVERHAULS AND COMPREHENSIVE REPAIRS (BOTH OEM AND NON-OEM) • MINIMAL ROLLING-STOCK DOWNTIME • LOCALLY SERVICED TO THE HIGHEST STANDARDS

Services / Overhauls Services / Spare parts 50 51

UPGRADES AND MODERNISATIONS

We understand the need to modernise fleets to keep up with changing demands, and reduce the high costs involved with fleet replacements. That’s why we offer upgrades to existing products, including function and technology upgrades which help modernise older rolling stock and keep trains safely in service for longer.

We provide: • COMPETITIVELY-PRICED NEW PRODUCT • LIFETIME PRODUCT FUNCTIONALITY FUNCTIONS • SAFETY AND AVAILABILITY IMPROVEMENTS • LOWER MAINTENANCE COSTS SERVICES

Services / Upgrades and modernisations Services / Upgrades and modernisations 52 53

REPAIRS

The application and usage of different train parts, as well as their exposure to environmental damage and accidents, can greatly affect their operational life.

We take each job on a case-by-case basis, maintaining the highest standards both on site and at our subsidiaries.

We provide: • COMPETITIVELY-PRICED NEW PRODUCT • LIFETIME PRODUCT FUNCTIONALITY FUNCTIONS • SAFETY AND AVAILABILITY IMPROVEMENTS • LOWER MAINTENANCE COSTS SERVICES

Services / Repairs Services / Repairs 54 55

MAINTENANCES

Every Dellner product comes with the reassurance of lifetime support. We recognise that our products can only perform to the highest standards with regular and proper maintenance. That’s why we have a team of experienced service technicians who perform all works on-site, wherever you’re located.

Benefits to you: • ENHANCED QUALITY AND SAFETY • INCREASED PRODUCT LIFE EXPECTANCY • REDUCED DOWNTIME • REDUCED OVERTIME COSTS • FEWER MAJOR REPAIRS • MORE PROACTIVE MAINTENANCE SERVICES

Services / Maintenances Services / Maintenances 56 57

TECHNICAL SUPPORT AND TRAINING

The right training and support means products can be better maintained, which greatly Benefits to you: reduces the risk of downtime. That’s why our experienced local staff are ready to support • LOCAL TECHNICAL ADVICE AND • COMPREHENSIVE PRODUCT you with technical advice and training programs for your employees, tailored to your needs. TRAINING MAINTENANCE KNOWLEDGE • EXPERIENCED SERVICE STAFF AND • 24/7/365 SERVICE STAFF AVAILABILITY ENGINEERS SERVICES

Services / Technical Support and training Services / Technical Support and training 58 59

MOBILE SERVICE CONTAINER

High rolling stock availability is one of your most important requirements. That’s why we offer Mobile Service Container – a combined mobile workshop and warehouse for both complete overhauls and general coupler repair work, all at your own location. Our mobile workshop enables us to carry out works on- The workshop is equipped with all the tools and equip- site for a quick turnaround, so your rolling stock can be ment necessary for a complete overhaul, as well as most back in service with minimum disruption. general and specific repair work. On-site service also means customers save on unneces- Together with our mobile workshop, we also offer a mo- sary logistical and operational costs. bile warehouse which contains all necessary spare parts for a quick overhaul or repair and is individually equipped for Mobile Service Container is based on a standard shipping each job. truck which makes it highly mobile and available anywhere in the world. SERVICES

Services / Mobile Service Container Services / Mobile Service Container 60 61

DELLNER SERVICE CENTERS

Our fully equipped workshops in Sweden, Poland, the UK, , , , China, Australia, India, , Brazil, and the US offer customers the highest quality services to ensure expectations are always met. Our Service Centers carry out modernisations, re­ Our competitive prices and close customer cooper- novations, overhauls, and upgrades on existing cou- ation ensure we carry out renovations efficiently and plers and gangways. get them right first time. What’s more, our focus on quality at every stage of the manufacturing process – We produce the majority of the components we as well as thorough product testing – helps provide use in our products in-house, which makes us highly our customers with complete passenger safety assur- flexible and able to meet short lead-times. And thanks ance. to fast delivery and high part availability, our Service Centers guarantee shorter rolling-stock downtime for our customers.

All Dellner customers benefit from: • High-availability service center – open seven days a week, all year round • Modern facilities – focused on flexibility and turnaround speed SERVICES • Experienced teams – who focus on customers’ needs • Competence center – for both OEM and non-OEM products

Services / Dellner Service Centers Services / Dellner Service Centers 62 63

UTILISATION OF DIGITAL TECHNOLOGIES

Dellner applies new technologies to our products and services in a highly deliberate manner, selecting those that maximise the value to customers. Two such technologies are Additive Manufacturing and Remote Diagnostics.

Remote Diagnostics with Dellner ConneXion & Monitoring (DXM) Additive Manufacturing – 3D Printing of mock-ups Dellner’s Train Connection Systems are critical safety com- System can be accessed remotely. Immediate actions can In order to shorten the time from the request to deli­ the parts designed can be printed and assembled to the ponents on trains. Through Remote Diagnostics the safe- be taken in close co-operation between our engineers and very of the product, Dellner uses their own 3D printers coupler in the actual working environment. From this ty and reliability can be continuously measured, while the the operator. Services can be customised to the actual us- to create mock-ups for an early validation of the design. point, it is just a small step to deliver the final product life cycle costs can be improved through Condition Based age of the coupler. DXM is currently being tested to work This has proven valuable on many occasions, specifically with the perfect fit. Dellner is closely following the pro- Maintenance. Dellner decided to develop a platform-inde- with various platforms and will be available soon – as a retro­ when testing new parts for modernisation projects in gress of additive manufacturing methods and contribut- pendent solution with DXM which can be integrated into fit or built into new couplers. For questions and to sign up Dellner Service. There is often no 3D data of the train ing to the qualification of 3D in the supply of spare parts the existing software system used in the fleet. Operational for a trial, please contact us at [email protected] available and only by testing it in the real environment to the railway industry. data and signals linked to our Crash Energy Management can the design be validated. In the shortest possible time, SERVICES

Services / Utilisation of Digital Technologies Services / Utilisation of Digital Technologies 64 65

REFERENCE PROJECTS

NEW SALES

CORADIA POLYVALENT, p. 70 IEP, p. 66 C30, p. 72 SOUND TRANSIT 2, p. 79

MOSCOW METRO, p. 76 RIYADH, p. 78 AVENTRA PLATFORM, p. 68

Reference projects / New Sales Reference projects / New Sales 66 67

IEP Semi-permanent coupler COMMUTERS • MECHANICAL COUPLER: MANUAL SOCKET • SIGNIFICANT CONTRIBUTION TO THE JOINTS TOTAL TRAIN CRASH MANAGEMENT Producer: Hitachi SYSTEM WITH DEFORMATION UNITS AND • CENTRE SECTION: STIFF TUBE Operator: First Great Western and East Coast, UK SHEAR-OFF FUNCTION • PIVOT ANCHOR: DEFORMATION TUBE • GANGWAY SUPPORT • TOTAL CAPACITY OF 2 MJ/CONNECTION The Intercity Express Programme (IEP) is an important Dellner supported Hitachi by supplying products for 122 step change in train travel in the UK. IEP provides an ef- train sets, equivalent to 1,488 gangways, 244 automatic and ficient means for passengers to travel on electrified and 1,488 semi-permanent couplers, and 244 adapter sets. non-electrified routes, and enhances the customer experi- Dellner provided technical assistance to Hitachi for VAB ence with more modern trains, better interiors and seating (Vehicle Acceptance Body) approved supplied components. arrangements, and of course, faster journey times. Hitachi Rail Europe is the supplier of new electric and bi-mode trains for both the Great Western Main Line and the .

MAIN FEATURES:

Automatic coupler Gangway • MECHANICAL COUPLER: TSI-COMPLIANT • SIGNIFICANT CONTRIBUTION TO THE • 2-PIECE, DOUBLE-SKIN GANGWAY FOR TYPE 10 TOTAL TRAIN CRASH MANAGEMENT OPTIMISED PERFORMANCE SYSTEM WITH DAMPERS, DEFORMATION • CENTRE SECTION: GAS-HYDRAULIC • CUSTOM-MADE GANGWAY TO COPE WITH UNITS AND SHEAR-OFF FUNCTION DAMPER VERY LARGE MOVEMENTS • TOP-MOUNTED ELECTRICAL COUPLER • PIVOT ANCHOR: DEFORMATION UNIT FOR • COMPLIANCE WITH THE VS6853:1999 INCLUDING 100 Mb ETHERNET CRASH ABSORPTION CATEGORY 1B AND TS EN 45545-2 FIRE & SMOKE CONNECTION REQUIREMENTS • TOTAL ENERGY ABSORPTION FOR THE • PNEUMATIC CONNECTIONS FOR MAIN AIR COUPLER: 1.6 MJ • NOISE ATTENUATION LEVEL GREATER THAN 37 dB AND BRAKE AIR • EXCELLENT AESTHETICS BOTH INSIDE AND OUT • ABLE TO SPAN LARGER INTER-VEHICLE DISTANCES • SMALL INSTALLATION FOOTPRINT TO VEHICLE END • PROVIDES DESIGN LATITUDE BETWEEN COUPLER HEIGHT AND FLOOR LEVEL • HIGH STABILITY AGAINST PRESSURE PULSE

Reference projects / New Sales / IEP Reference projects / New Sales / IEP 68 69

AVENTRA PLATFORM COMMUTERS

Producer: Bombardier Operator: South Western Railway

Dellner has received an order for 1500 couplers from Dellner will supply its UK-standard type 12 coupler head, Bombardier Transportation. The couplers will be fitted a compact shear-out design for the front automatic coupler, to 90 AVENTRA trains (750 carriages) which Bombardier and deformation tubes for high-energy crash absorption supplies to FirstGroup and MTR, for operation on the and management performance throughout the train set. South Western Railway franchise in the . This is the largest ever single global contract for AVENTRA trains, and Dellner now has orders for a total of 406 trainsets for the AVENTRA platform. Intermediate automatic coupler • MECHANICAL COUPLER: TYPE 12 • GANGWAY SUPPORT PLATE • CAMERA INTERFACE FOR DRIVER COUPLING MAIN FEATURES: SEQUENCE OVERVIEW

Automatic coupler • BOTTOM-MOUNTED ELECTRICAL COUPLER • GAS-HYDRAULIC DAMPER • MECHANICAL COUPLER: TYPE 12 • REAR-MOUNTED DEFORMATION TUBE • BOTTOM-MOUNTED ELECTRICAL COUPLER • GAS-HYDRAULIC DAMPER • SHEAR-OUT DEVICE WITH COMPACT DESIGN

Semi-permanent coupler • PATENTED SOCKET JOINT CONNECTION • DEFORMATION TUBE

Reference projects / New Sales / Aventra Platform Reference projects / New Sales / Aventra Platform 70 71

CORADIA POLYVALENT COMMUTERS

Producer: Operator: SNTF

Alstom uses Dellner automatic couplers with spherical conditions in Algeria. The Algerian Coradia Polyvalent rubbers and semi-permanent couplers with EFG3 for its features electro-diesel operation (25 kV) and can achieve PP project in Algeria. The project involved building 17 train speeds up to 160 km/h. sets for operator SNTF (Société Nationale des With a total length of 110 metres, the train consists of six Transports Ferroviaires). carriages, with capacity for 265 passengers, and will be used The trains are based on the Coradia Polyvalent design for long-distance services from Algiers to Oran, Béchar, used by French operator SNCF and adapted to operating Constantine, and Annaba.

MAIN FEATURES:

Automatic coupler • MECHANICAL COUPLER: TYPE 10 • COUPLER CENTRAL UNIT • TOP MOUNTED ELECTRICAL • ADDITIONAL SAND PROTECTION FOR COUPLER (2 X 84) GAS-HYDRAULIC BUFFER • GAS-HYDRAULIC DAMPER (100 mm STROKE) • ADDITIONAL AIR CONNECTIONS FOR RESCUE OPERATIONS • VERTICAL SUPPORT AND CENTRING • CABLE SUPPORT • SPHERICAL RUBBER BEARING PIVOT ANCHOR • REMOTE AND MANUAL UNCOUPLING • BP, MRP, UC VALVES

Semi-permanent coupler • PIVOT ANCHOR: EFG3 • DEFORMATION UNIT IN CENTRE SECTION. SPLIT OF THE INTERFACE BETWEEN DEFORMATION UNIT AND PIVOT ANCHOR • AIR CONNECTION ATTACHED TO CORE TUBE OF THE DEFORMATION UNIT

Reference projects / New Sales / Coradia Polyvalent Reference projects / New Sales / Coradia Polyvalent 72 73

C30 STOCKHOLM Semi-permanent coupler METRO • CENTRE SECTION: DEFORMATION TUBE • GANGWAY SUPPORT • MODULAR DESIGN Producer: Bombardier Transportation • PIVOT ANCHOR: EFG2 Operator: SL (Stockholms Lokaltrafik), Sweden

Bombardier customised the new high-technology MOVIA A heavy focus is placed on integrating the gangways into C30 Metros to meet the specific requirements of Stock- the vehicles by following the interior design and external holm’s lines for accessibility, reliability and passenger com- profile. It also provides a good aesthetic impression for fort. Dellner’s high-quality couplers and gangways are cru- travelling passengers. cial to Bombardier in fullfiling these needs. Finally, specially designed adaptations of the coupler inter- faces were made in order to support the mounting process of the couplers on the vehicles.

MAIN FEATURES:

Gangway Automatic coupler • GANGWAY WITH COUPLER SUPPORT • MECHANICAL COUPLERS: TYPE 330 • HIGH-SPEED DATA TRANSMISSION • SILICONE RUBBER TWIN-WALLED BELLOWS • CENTRE SECTION: DEFORMATION TUBE • MECHANICAL COUPLER COMPATIBLE WITH WITH COMBINED LOWER SKIRT DELLNER COUPLERS ON EXISTING C20 • PIVOT ANCHOR: EFG3 SERIES TRAINS • ALUMINIUM VEHICLE MOUNTING FRAMES • BOTTOM-MOUNTED ELECTRICAL COUPLER WITH BOLTED CONNECTION • MODULAR DESIGN • ALUMINIUM CENTRE FRAME RESTING ON THE COUPLER SUPPORT PLATE WITH POLYMERIC BEARING MATERIAL INTERFACE SURFACE ON THE BOTTOM OF THE CENTRE FRAME • FIXED STAINLESS STEEL TREAD PLATES MOUNTED TO VEHICLES AND OVERLAPPING FLEXIBLE TREAD PLATES ATTACHED TO THE CENTRE FRAME

Reference projects / New Sales / C30 Stockholm Reference projects / New Sales / C30 Stockholm 74 75

KLANG VALLEY METRO

Producer: Rotem Operator: MRTCorp.

The Valley MRT2 metro system is a major infrastruc- This is our first facility in Malaysia and gives us an increased ture project designed to develop the urban transit system presence in the region to provide customers with a higher in the Greater Klang Valley area of Malaysia. level of service and product support. Malaysian law requires that trains and critical sub-system Semi-permanent coupler assemblies must be built using a local workforce and com- • MECHANICAL COUPLER: SOCKET JOINT TYPE ponents. That’s why Dellner has worked with Hyundai-Ro- tem to build its couplers at a new facility at . • GANGWAY SUPPORT • PNEUMATIC CONNECTION FOR MAIN AND BRAKE AIR • GAS-HYDRAULIC DAMPER • PIVOT ANCHOR WITH ELASTOMER ELEMENTS FOR BUFF AND DRAFT ABSORPTION MAIN FEATURES:

Automatic coupler • MECHANICAL COUPLER: TYPE 35 WITH REMOTE UNCOUPLING, AND COACH-SIDE EMERGENCY UNCOUPLING FOR EASY ACCESS • MRP, BP, AND UC VALVES • SMALL, TOP-MOUNTED ELECTRICAL COUPLER • DOUBLE-ACTING GAS HYDRAULIC DAMPER • PNEUMATIC CENTRING • PIVOT ANCHOR: EFG3

Front hatch • AUTOMATIC OPENING SEQUENCE • PNEUMATICALLY ACTUATED • INDEPENDENT EMERGENCY MODE ACTIVATION IN THE EVENT OF COMPRESSED AIR LOSS

Reference projects / New Sales / Klang Valley Reference projects / New Sales / Klang Valley 76 77

MOSCOW METRO METRO

Producer: Operator: Moskowskij Metropoliten

Semi-permanent coupler With its 222 stations spanning 14 lines and 380 km of track, Like our entire coupler range, safety is always at the fore. • MECHANICAL COUPLERS: MANUAL SOCKET JOINTS the Moscow Metro is one of the longest metro systems in That’s why a composition of our couplers creates a com- • CENTRE SECTIONS: DEFORMATION TUBE AND STIFF TUBE the world and transports more than seven million people plete Crash Management System for additional comfort every day. and protection. • PIVOT ANCHORS: FRONT MOUNTED SPHERICAL RUBBER BEARING / EFG2 Dellner couplers were chosen for the new Moscow Met- • TWO PNEUMATIC CONNECTIONS ro 81-765/766/767 “Moskva” rolling stock, which entered operation in 2016. Dellner delivers 408 automatic couplers (without a mechanical head) and 2676 semi-permanent couplers for the Metro.

MAIN FEATURES:

Automatic coupler • CENTRE SECTION: DEFORMATION TUBE • PIVOT ANCHOR: FRONT MOUNTED EFG2 • CENTERING DEVICE AND SUPPORT SYSTEM • TWO PNEUMATIC CONNECTIONS

Reference projects / New Sales / Moscow Metro Reference projects / New Sales / Moscow Metro 78 79

RIYADH SOUND TRANSIT 2 METRO LRV

Producer: Alstom Producer: Operator: Arriyadh Development Authority Operator: Sound Transit

As part of the FAST consortium, Alstom has supplied 69 Dellner couplers supplied for the trains use deformation Dellner has provided couplers for new S70 ve- This deal is based on our reputation for quality, which has Riyadh-based “Metropolis” trains for lines 4, 5, and 6 of the tubes throughout the train set to provide high-energy crash hicles (LRVs) for Sound Transit, the regional transit system seen us supply multiple generations of couplers in these city’s metro system. They’re comprised of two cars per set management absorption performance. serving the Seattle and Central Puget Sound area in Wash- growing markets. and are 36 metres long. ington, US. It’s part of a package of 448 automatic couplers for three projects in Seattle, San Diego, and Minneapolis, to be deli­ vered by 2023. MAIN FEATURES:

Automatic coupler MAIN FEATURES: • MECHANICAL COUPLER: TYPE 330 • TOP-MOUNTED ELECTRICAL COUPLER Automatic coupler (2 X 84) • MECHANICAL COUPLER: TYPE 330 • DEFORMATION UNIT IN CENTRE • SIDE-MOUNTED ELECTRICAL COUPLERS SECTION • ELECTRICAL COUPLER OPERATION • PIVOT ANCHOR: EFG3 WITH INTEGRATED VERTICAL SUPPORT • FOLDABLE • CENTRING DEVICE WITH • DOUBLE ACTING DAMPER MECHANICAL SPRINGS • MRP AND UC VALVES • COUPLER CONTROL UNIT • REMOTE AND MANUAL UNCOUPLING

Semi-permanent coupler • PIVOT ANCHOR: BACK-MOUNTED EFG3 • TEMPORARY VERTICAL SUPPORT • HALF AND HALF DEFORMATION UNIT AND STIFF TUBE • ADDITIONAL ATTACHMENTS FOR GANGWAY SUPPORT AND AIR CONNECTIONS • PATENTED SOCKET JOINT CONNECTION

Reference projects / New Sales / Riyadh Reference projects / New Sales / Sound transit 2 80 81

REFERENCE PROJECTS

DELLNER SERVICE

LONG–TERM SERVICE AGREEMENT, p. 86 COUPLER UPGRADE AND MODERNISATION, p. 84

Reference projects / Dellner Service Reference projects / Dellner Service 82 83

NEW DELHI METRO, GANGWAY REFURBISHMENT

Customer: Delhi Metro Rail Corporation Location: New Delhi, India Product: Dellner Gangways Activity: 420-piece gangway refurbishment

Delhi Metro’s 70 RS 1 trains have been in uninterrupted The overhaul involved replacing the old gangway rubber – service since December 2002. Despite 16 years of high including the inner and outer bellows. To keep costs low, performance, extremely hostile conditions such as heat metal components from the old gangway were recondi- (up to 450C), dust, and humidity (more than 90% in the tioned and reused. rainy season) were starting to have an impact on gangway integrity.

Thanks to the overhaul, Delhi Metro has seen: • Cost savings – by refurbishing the gangway and reconditioning old components • Enhanced performance – without the need for new units • Improved aesthetics – thanks to new rubber and reconditioned components

Reference projects / Dellner Service / New Delhi Metro, gangway Refurbishment Reference projects / Dellner Service / New Delhi Metro, gangway Refurbishment 84 85

COUPLER UPGRADE AND MODERNISATION

Customer: Different Location: Poland Product: Non-OEM coupler Activity: 667 automatic couplers and 250 semi-permanent couplers

Since 1997, Dellner Poland has been working with the Following this, Dellner successfully applied for a Certificate Polish National Railway (PKP) to modernise its electric mul- of Approval from the Polish Office of Rail Transportation tiple unit (EMU) couplers –including the EN57 and ED72 – to modernise its automatic couplers, followed by semi-per- which were more than 30 years old and under-performing. manent couplers a few years later. The first modernisation program was completed in 1998, and after 10 years in operation, quality and performance tests showed minimal wear had taken place on all coupler components.

To date, Dellner Poland has modernised hundreds of couplers for various Polish operators, which has helped them to: • Reduce costs – compared to the time and expense of purchasing new rolling stock, and lower maintenance costs • Improve on-board facilities – such as Ethernet connectivity, CCTV, passenger information, and advertising • Increase flexibility – during peak hours when speed and capacity is essential • Boost efficiency – due to fewer service interruptions and better fleet utilisation

Reference projects / Dellner Service / Coupler upgrade and modernisation Reference projects / Dellner Service / Coupler upgrade and modernisation 86 87

LONG–TERM SERVICE AGREEMENT

Customer: Bombardier Transportation Location: Australia Product: OEM couplers and gangways Activity: A 30-year maintenance agreement for 150 automatic couplers, 750 semi-permanent couplers, and 375 gangways

As the exclusive supplier of services and spare parts for programme involves overhauling its couplers every 10 couplers and gangways on the Queensland New Generation years and its gangways every 15. Rolling Stock (QNGR) fleet in Brisbane, Australia, Dellner’s

Dellner is committed to giving Bombardier: • Scheduled overhauls – including maintenance and urgent support services • Shorter lead times – for spares and stores management • Comprehensive training – including evaluation and instruction • Thorough investigations – for condition monitoring, analysis, and modification • Cost-saving initiatives – shared across the partners • Local and prompt support services – for its fleet and personnel

The benefits for Bombardier include: • More consistent standards and procedures – for the entire life of the product • Reduced unit downtime – which helps to keep down costs • Increased efficiency – due to improved design and maintenance over the life of the partnership • One source of truth – to keep all maintenance data safe, correct, and uninterrupted • Fixed costs – for accurate maintenance planning expenditure • Proactive schedules – to reduce unplanned maintenance and additional costs • Optimised fleet – for a better customer experience

Reference projects / Dellner Service / Long–term service agreement Reference projects / Dellner Service / Long–term service agreement 88 89

CORPORATE SOCIAL RESPONSIBILITY

FOR DELLNER, SUSTAINABILITY IS A KEY SUCCESS FACTOR

We actively search for ways to incorporate sustainability everywhere our business has an WORKING ENVIRONMENT impact, making decisions based around our core values: Respect, Action, Joy and Team. At Dellner, we create working environments where our employees We take responsibility for our business decisions by considering the consequences from can develop and thrive in a climate of physical and emotional economic, technical, social, and ecological standpoints. wellbeing. To minimise accidents and illnesses, we take a structured approach to investigating, conducting and monitoring operations, helping us achieve a sound working environment.

SOCIAL RESPONSIBILITY We recognise we have a social responsibility to our communities, including occupational safety, preventative healthcare, and support for social projects at our sites. For example, we run health promotion campaigns and offer financial support to children's homes, poor households, people with severe illnesses, and many more. We also support DKMS in Germany to encourage people to register on the donor-matching database to help find ‘genetic twins’ for people with blood cancer. EQUALITY We do not discriminate between genders with regard to salary, career advancement or promotions. All employees are given equal opportunities for professional development, both within their existing fields and in new areas.

ENVIRONMENTAL RESPONSIBILITY DIVERSITY We continuously improve our processes to minimise our impact on the environment – We take active measures to promote the equal rights and optimising environmental performance, preventing pollution, and using resources more opportunities of our employees in the workplace. We believe efficiently, including energy, water, packaging and other raw materials. in equality regardless of race, nationality, ethnicity or religious beliefs, as this creates better conditions for an innovative and inspiring work environment.

Corporate Social Responsibility Corporate Social Responsibility 90 91

GREAT SUCCESS WITH GREAT PEOPLE

Dellner has been a part of the rail business for more than 80 years. Throughout this time, we have focused on innovative research and advanced design, resulting in several significant breakthroughs for the rail industry as a whole. We have opened 22 subsidiaries and branches around the world which are dedicated to serving our customers with new products and services. This success is based on our most valuable resource – our people.

OUR PEOPLE, YOUR BENEFIT OPPORTUNITY = DEVELOPMENT

We have more than 1200 employees around the world of management, where the employee is the most impor- There are many different ways of motivating employees to Fulfilment at work is one of the best drivers in life. That is and we know that people only give their best if they are tant asset and has freedom of action at work. We trust our work efficiently. At Dellner, we achieve this by challenging why we like to surround ourselves with contented people comfortable in their job and feel understood. That’s why people and they trust Dellner. our people and giving them opportunities for further de- who are motivated to give great service, create outstanding Dellner focuses on mutual appreciation and dialogue be- We know that only satisfied employees can be creative, in- velopment. products, and help us accomplish our business goals. yond cultural boundaries. novative, and dedicated to their work, which directly influ- Dellner’s headquarters are located in Sweden and the way ences all areas of our business – and means we can serve we run our company is based entirely on the Swedish style you better. NO BOUNDARIES, ONLY STRONG CONNECTIONS

Dellner benefits from having subsidiaries around the world vestigate more ideas and to reach a solution in a shorter time. – and our customers do too. This approach also gives our people the opportunity to Whenever we are working on special projects, we create create bonds with coworkers from other countries, and international groups from different departments which can gain a better understanding of other cultures and ways of look at each topic from varied points of view. It helps us to in- working.

CONSTANT IMPROVEMENTS

In order to keep improving our products and services, and important part of our continuous improvement, and we make breakthroughs, we need to keep learning. We invest also arrange regular knowledge-sharing meetings which in our people, and encourage them to think about new strengthen our skills in areas like sales, procurement, mar- concepts, and challenge the knowledge they gain. keting, and logistics – and prepare us for our next challenges. Work-related training and professional courses are an

THINKING OUTSIDE OF THE BOX

Dellner is an intelligent and professional organisation, with a cated to research and development, and to recruiting highly passion for producing innovative solutions and high-quality creative and innovative people. Train Connection Systems. That’s why we remain so dedi-

Great success with great people Great success with great people 92 93

CONTACTS

ARGENTINA AUSTRALIA BRAZIL UNITED KINGDOM USA USA Dellner Couplers S.R.L Dellner Couplers Australia Pty Ltd Dellner do Brasil Sistemas Dellner Limited Dellner, Inc Dellner, Inc West Coast Service Maipú, 1300 Piso 11 Factory 2/8 Newry Drive de Conexão Ltda Hearthcote Road Swadlincote 4016 Shutterfly Road Center C1001 CABA New Gisborne Victoria 3438 G8 Business Park Galpão E DE11 9DX, Derbyshire Charlotte, NC 28217 8413 Washington Blvd. Suite 155 Phone: +55 11 9 8216 6351 Phone: +61 3 542 077 32 Rua Osasco 949 Cajamar Phone: +44 1283 221122 Phone: +1 704 527 21 21 CA 95678 Roseville [email protected] [email protected] 05075-000 [email protected] [email protected] Phone: +1 916 780 2600 Workshop Phone: +55 11 9 8216 6351 [email protected] Avenida Quintana s/n [email protected] Código Postal 6648 Mechita

CHINA CHINA CHINA Dellner Train Connection Systems Dellner Train Connection Systems Dellner Train Connection Systems () Co., Ltd Branch (Shanghai) Co., Ltd. Changchun. (Shanghai) Co. Ltd No.1-2 Building in Zhonghuan Industry Park Branch 1st floor, Building 3, Li’an Industrial Park,; South of Bishui Road at Jiangjun Street Xi’er Industry Park, Cross of Xijing Road and No. 1366, Qixin Road, Minhang District (Jin Tan Street) Dongxihu District Jinmai Street Lvyuan District, Changchun, Jilin Shanghai 201199 Wuhan 430040 Province Changchun 130113 Phone: +86 21-6442 2182 Phone: +86 27 8390 0961 Phone: +86 431 8132 8468 [email protected] [email protected] [email protected]

CHINA FRANCE GERMANY Dellner Train Connection System Dellner France Dellner GmbH (Shanghai) Co.,Ltd. Branch 50 rue Jean Zay Industriestraße 52 NO.713, Yongchang Industry park, Saint Priest 69800 76698 Ubstadt-Weiher 3 Yongchang north road, Yizhuang District Phone: +33 478 207 858 Phone: +49 (0) 7253 209 47 700 Beijing 1000176 [email protected] [email protected] Phone: +86 10 67863133 [email protected]

INDIA INDIA ITALY Dellner India Pvt Ltd Dellner India Pvt Ltd Dellner Italy S.R.L Survey No: 59/1, Padur Road Spring Meadows Business Park Zona Industriale Pescarito Mevalurkuppam, Spriperumbudur Taluk, Tamil A-61, B/4 & 4A, Sector 63 Via Pescarito 101B Nadu Uttar Pradesh San Mauro Torinese 10099 Kanchipuram Disctrict, 602105 Noida – 201301 Phone: +39 011 27 38 911 Phone: +91 44 3012 5901 Phone: +91 98 1109 4454 [email protected] [email protected] [email protected]

MALAYSIA POLAND Dellner Malaysia Sdn Bhd Dellner Sp. z o.o. Dellner Couplers Rus 26 Jalan Kartunis U1/47 Glenmarie Temasya Gryfa Pomorskiego 55, Str. Lesnaya street, 43, office 235 40150 Miszewko 80-297 Moscow, 127055 Selangor Phone: +48 58 77 22 200 Phone: +7 985 8830500 Phone: +603 55690524 [email protected] [email protected] [email protected]

SINGAPORE SWEDEN Dellner South East Asia Dellner Couplers AB Dellner Ltd. 57 Mohd Sultan Road #03-05 Sultan Link Vikavägen 144 Kizilirmak Mah.1450 Sk. 3/66 Cukurambar City Hall Suite Falun 79195 06520 Ankara Singapore 238997 Phone: +46 23 - 76 54 00 Phone: +90 312 472 72 77 Phone: +65 6933 9556 [email protected] [email protected] [email protected]

Contacts Contacts