To All Business Operators of Food Products ~Chiyoda City Food Hygiene Manual~
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千代田区千代田保健所 To all business operators of food products ~Chiyoda City Food Hygiene Manual~ Food Hygiene Section, Public Health and Sanitation Division, Chiyoda Public Health Center ☎ 03-5211-8168 (Kojimachi District) ☎ 03-5211-8169 (Kanda District) お手元でご活用ください 1 千代田区千代田保健所 Contents Procedure for business permit ……………………………………………… 3 From application until receiving the permit …………………………… 5 Required matters after receiving business permit Notification of changes with application matters of business permit… 6 Notification regarding succession to the status of business operator ………… 7 Notification of discontinuance of business…………………………………… 7 Notification of changes of food hygiene supervisor ………………………… 8 P e r m i t r e n e w a l p r o c e d u r e …………… ………………………………… 8 In the case of selling to other stores, or selling by mail order ……………… 8 Regarding standards of permitted food service facilities ……………… 9 Sanitary handling …………………………………………………………… 12 Timing of washing hands ………………………………………………… 15 Procedure of washing hands ……………………………………………… 16 Disinfection method ………………………………………………………… 1 7 When receiving complaints ………………………………………………… 18 I f food poisoning o c c u r s ……………………………………………… 20 Food poisoning caused by microorganisms ……………………………… 22 Guidance of stool examinations conducted by the Chiyoda Public Health C e n t e r ……………………………………………………………………… 24 Provision of information regarding food products c o n t a i n i n g a l l e r g e n s …………………………………………………………………… 28 Guidance of food hygiene lectures and websites ………………………29 2 千代田区千代田保健所 Procedure for business permit This is an introduction regarding necessary procedures before starting food-related business that requires a permit. 1 Preliminary consultation In order to receive a permit, a facility that meets certain standards is necessary. In order to check whether the facility is in accordance with the required standards, bring layout plans before starting construction and consult with those in charge of food hygiene at the health center. Also, ・Storage of food to be used for business ・Preparation of food ・Pre-opening events for involved parties Must be after receiving a business permit. You should secure enough time to prepare for the opening of your store.. Furthermore, ・In the case of using water from water tanks (not directly connected to water pipes), a water inspection is required ・ A food hygiene supervisor must be placed at each facility for sanitary management/operations *Regarding food hygiene supervisors Those with a Japanese cook/nutritionist license, or those who have completed Japanese training courses for acquiring licenses are eligible to become hygiene supervisors. In Tokyo, the Tokyo Food Hygiene Association (一般社団法人東京都食品衛生協会) holds training courses for acquiring licenses. Application forms are available at the general offices of the association headquarters and health centers within Tokyo. If you wish to attend, visit the website of the association or contact the association. Tokyo Food Hygiene Association (一般社団法人東京都食品衛生協会) 渋谷区神宮前2-6-1 食品衛生センター内 ☎ 03-3405-0770 (direct line) (Opening hours… Weekdays 9:15-17:00) URL: http://www.toshoku.or.jp * Training courses for food hygiene supervisors are also held in other prefectures. Contact prefectures holding the courses for more information. 3 千代田区千代田保健所 2 Submitting of business permit application forms Submit the necessary documents to the health center about 10 days before the scheduled completion date of the facility. Necessary documents ① Business permit application (営業許可申請書) ② Outline/layout of business facility (営業設備の大 要・配置図) (2 copies) (Use a special form for describing the details of the store facility. The layout plan can be separately prepared.) ③ Permit application fee (Cash only. Fees vary according to types of business) ④ Certificate of registered matters (only for corporations) ⑤ Water inspection result (only if using water from water tanks) ⑥ A certification of a food hygiene supervisor qualification (Completion certificate of food hygiene supervisor training course etc.) Consult with the staff at the center regarding the date of on-site inspection of the facility when submitting the documents. 3 Facility inspection The health center staff will confirm that the conditions of the facility are in accordance with the details in the application and meet facility standards. •The business operator and someone who can understand Japanese are expected to be present during an inspection if possible. •A permit will not be granted if the facility does not meet the required facility standards. Improve the indicated points and apply for re-inspection. * If the facility meets the required standards, a “notice regarding the expected delivery date of business permit (営業許可書交付予定日のお知らせ)” will be handed. 4 Delivery of business permit Bring the “notice regarding the expected delivery date of business permit (営業許可書 交付予定日のお知らせ)” after the scheduled delivery date of the business permit, and receive the business permit at the health center. The permit will be created upon confirming the conformity to facility standards, Delivery of the permit will require approximately 2 weeks. 4 千代田区千代田保健所 From application until receiving the permit Application for business permit The responsible staff of each area will visit the business facility for inspection. ・For the acquisition of a new permit, they will visit the facility after deciding the inspection date. ・For the renewal of a permit, they will visit the facility without prior notice. (Contact us beforehand if there are special circumstances such as operating only during evenings etc.) Inspection of business facility by staff Improvement of problems with the facility An inspection for checking whether the facility meets the standards will If the facility does not meet the be conducted. facility standards, immediately Inform your staff improve the problems. beforehand that the A re-inspection will be conducted center’s personnel will after improvements are made. come for inspection. Does not meet the facility standards (Problems with the facility) Meets the facility standards If problems with the facility are not improved, a business permit may not be granted. Delivery of “notification of expected business permit delivery date (営業許可書交付予定日のお知らせ)” Receive business permit on the sixth floor of the health center Note: Business permits will not be reissued. Keep your business permit carefully so that you will not lose it. (Do not remove the attached drawings from the back of the business permit.) After receiving the business permit, immediately notify us of any changes in application matters. 5 千代田区千代田保健所 Required matters after receiving business permit Procedures must be taken if there are any changes regarding the details of application after receiving the business permit. Contact the food hygiene section of the health center for any inquiries. [Notification of changes with application matters of business permit] Procedures for the notification of changes with application matters of business permit are required if the following changes are made. Bring the business permit (営業許可書) along with the required documents, and submit them to the health center. Changed matters Required documents Certification of the registered (Personal) Change of surname due to matters of the alien 1 copy marriage, divorce etc. registration card, marriage 1 detail certificate etc. (Corporate) Change of company name Certificate of registered 1 copy or name of representative matters *1 (Personal) Change of address Not required (residence) of business operator 2 (Corporate) Change of address of Certificate of registered 1 copy headquarters matters *1 Change of office name, store name or 3 Not required company name Drawing that indicates the Partial change of the outline of changed section, 2 copies 4 business facility *2 outline/layout of business each facility Certificate of registered 5 Change of corporate form *2 1 copy matters *1 Note *1 This copy must contain the matters before and after the change and be dated within 3 months. 6 千代田区千代田保健所 *2 Since a new business permit is required for the following changes, consult us before making such a change. ①Relocation of store ②Renovation of store ③Change of business operator (registered person) (excludes inheritance and merger/split) [Notification regarding succession to the status of business operator] Procedures for the notification regarding succession to the status of business operator are required in the event of inheritance by an individual business operator or a merger/split by a corporate business operator. ・In the case of inheritance by an individual business operator Submit documents that officially identify the connection and inheritance relationship, such as a certification of the registered matters of the alien registration card or marriage detail certificate. ・In the case of a merger/split by a corporate business operator Submit a certificate of registered matters (containing the evidence of a merger or split) of the surviving corporation through the merger or the corporation established as a result of the merger. [Notification of Discontinuance of Business] In the following cases, a procedure for notification of discontinuance of business is required. Notify the health center of your discontinuance of business within 10 days by bringing your business permit(営業許可書). (1) Discontinuance of business. A new business permit is required for (2) Relocated office. (2)-(4). In the case (3), you may be (3) Business operator changed. able to complete the procedure