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Environmental and Social Activities Report 2005

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Environmental and Social Activities Report 2005 Environmental and Social Activities Report 2005 A gentle approach to our earth and its people “The ‘Hot’ Station in the Neighborhood” LAWSON, INC. Publisher CSR Promotion Office 1-11-2 Osaki, Shinagawa-ku, Tokyo 141-8643, Japan Tel: +81-3-5435-1350 Fax: +81-3-5759-6944 URL: http://www.lawson.co.jp/ Published September 2005 ¼ This report is printed on forest-thinning paper (10% of materials from thinning domestic forests, Next publication June 2006 (scheduled) 90% from recycled paper recovered in the marketplace). © 1997–2005 LAWSON, INC. All rights reserved. ¼ Printed using soybean-based inks approved by the American Soybean Association. About LAWSON Company Overview (As of February 28, 2005) Introduction Corporate Data Primary Affiliates English Company Name LAWSON, INC. { LAWSON TICKET, Inc. Address Tokyo Headquarters: Sales of tickets for concerts, movies, sporting and other East Tower, Gate City Osaki, 11- events, mainly through Loppi multimedia terminals located 2, Osaki 1-chome, Shinagawa-ku inside Lawson stores { Tokyo 141-8643, Japan i-Convenience, Inc. Operation of the official iLAWSON website for i-mode Osaka Headquarters: users; provision of online merchandise, services and infor- 9-1, Toyotsu-cho, Suita-shi Osaka mation through this site 564-0051, Japan { LAWSON ATM Networks, Inc. Contents President and CEO Takeshi Niinami Introduction Installation, operation and management of jointly operated Established April 15, 1975 ATMs in Lawson stores; deposits/withdrawals, transfers th Capital ¥58,506,644,000 1 Introduction As LAWSON celebrates its 30 anniversary of and related financial services via ATMs (outsourced from founding, the Company is strengthening its Employees 3,095 partner financial institutions) resolve to truly live up to its corporate philoso- Scope of Operation Development of LAWSON { BestPractice Inc. About LAWSON phy by promoting “happiness and harmony in convenience store franchise chain All activities related to conducting convenience store sur- our community.” This philosophy incorporates a Store Revenues ¥1,329 billion veys, proposals for improving LAWSON stores 2 Company Overview sense of compassionate consideration for the Stores 8,077 (in Japan) { NATURAL LAWSON, INC. 3 Human Relations environment—in the specific regions in which Store Coverage All 47 Japanese prefectures, as Establishment of the NATURAL LAWSON store format, 5 Discussion with the President we operate, as well as globally—and well as Shanghai, People’s product planning and development, oversight of shop man- LAWSON’s headquarters and stores are cooper- Republic of China (joint venture) agement 9 LAWSON’s Organization ating to undertake environmental preservation { LAWSON CS Card, Inc. and social contribution activities on a national Issuance of LAWSON PASS credit cards to Lawson cus- tomers; provision of card-based services through Loppi People scale. This environmental report—our seventh—out- multimedia terminals and other channels Customer Input { 11 lines our environmental activities in fiscal 2004, Shanghai Hualian Lawson Co., Ltd. Development of Lawson store chain in Shanghai, PRC 13 Franchise Owner Support Systems including the saving of energy and resources, and reduction of waste. The report also describes 15 Personnel Training, Workplace Environment LAWSON’s social contribution activities, Stores (Japan) LAWSON Stores including our Green Fund, as well as afforesta- 10,000 Hokkaido Regional tion and regional environmental cleaning initia- (Stores) 8,077 494 Nagano 138 Hiroshima 115 Products 7,625 7,821 Headquarters tives. Also, this report describes the full extent of 7,500 Tohoku Regional 17 Safe, Healthy and Tasty Products Headquarters 721 Gifu 84 Yamaguchi 109 our new corporate philosophy from the view- 5,000 point of our contributions to both society and the Aomori 123 Shizuoka 155 Tokushima 102 0 Iwate 159 Aichi 336 Kagawa 95 Society economy. 2003/2 2004/2 2005/2 Through the cooperation of our customers and Miyagi 159 Mie 72 Ehime 138 Social Infrastructure Total Net Sales (Consolidated) 21 residents of the regions in which we operate, 1,500 Akita 127 Toyama 95 Kochi 52 Social Contribution Activities LAWSON is striving to become “The ‘Hot’ 26 (Billions of yen) 1,294 1,288 1,329 Kyushu Regional Station in the Neighborhood.” This report 1,250 Yamagata 54 Ishikawa 68 Headquarters 933 29 “Every Store Can Help” Campaign, “Hot” Station Maps describes exactly how. Fukushima 99 Fukui 73 Fukuoka 292 1,000 Kanto Regional Kinki Regional Headquarters 2,222 Headquarters 1,774 Saga 57 Environment 0 Scope This report concentrates specifically on LAWSON as a 2003/2 2004/2 2005/2 Ibaraki 107 Shiga 114 Nagasaki 83 Greening parent company, its member stores and some affiliated 31 Operating Income (Consolidated) Tochigi 99 Kyoto 178 Kumamoto 86 companies, and includes some of the cooperative efforts 34 Packaging 300 of business partners involved in distribution, rice product (Billions of yen) Gunma 65 Osaka 818 Oita 106 250.3 245.6 254.3 35 Stores production and sales and waste management. 250 Saitama 303 Hyogo 458 Miyazaki 81 200 37 Distribution Period The primary period covered by this report is fiscal 2004 Chiba 276 Nara 95 Kagoshima 108 39 Waste Reduction (the fiscal year from March 1, 2004, through February 28, 0 Tokyo 789 Wakayama 111 Okinawa 120 2003/2 2004/2 2005/2 2005), but also includes some information from previous Chugoku and Shikoku 41 Headquarters Activities Kanagawa 475 Regional Headquarters 850 Nationwide fiscal years as well as activities for fiscal 2005. Recurring Profit (Consolidated) 8,077 Total 43 Structure for Environmental Initiatives 50 Niigata 108 Tottori 65 Next Publication Scheduled for June 2006 (Billions of yen) 42.3 Chubu Regional 36.6 1,083 Shimane 60 35 30.7 Headquarters Reference Ministry of the Environment Yamanashi 62 Okayama 114 Shanghai, PRC 210 45 Third-Party Opinions Guidelines Environmental Reporting Guidelines, fiscal 2003 edition 20 As of December 31, 2004 46 LAWSON’s History 0 2003/2 2004/2 2005/2 1 2 About LAWSON Human Relations Corporate Philosophy To match people’s lifestyles and contribute to their happiness, LAWSON constantly Happiness and Harmony in Our Community puts itself in the positions of its customers, owners, crews, business partners, associ- ates and shareholders when considering social and global environmental issues. This Code of Conduct method helps us conceive of new ways to share our enjoyment with others and take Acting with utmost consideration for others part in activities that put smiles on their faces. Challenging with innovative ideas and actions In 2005, LAWSON celebrates its 30th anniversary of establishment. In commemora- Having a strong will to attain the objectives tion, we have updated our corporate philosophy and code of conduct. Our aim in doing so is to more clearly outline our goals for contributing to society even more than we have in the past. Crews: part-time workers LAWSON’s Role in Others’ Eyes Society as a Whole Employees “Help ensure safety and security by honoring all “As we work toward shared goals, evaluate us laws and social norms, fairly as individuals and as teams. Help us creating an environ- realize a social aware- ment that matches ness and have pride in customers’ lifestyles and contributing to the our work.” global environment.” Owners Shareholders “Honor and respect our philosophies and val- “Have foresight and demonstrate growth and ues, so that we can operate stores confidently stability, leading to appropriate levels of profit and proudly. Contribute in and corporate social contributions, so that by ways that match our own holding the Company’s needs so that we can succeed shares over the long term we contribute to and enjoy our achievements.” society indirectly and reach our own goals.” Crews Customers Business Partners “Help us grow and develop. As we work with friends, “Provide a lineup of products that meets our “Anticipate and meet our needs with a spirit help us have a feeling of connectedness with cus- needs. Offer products and services that surprise of challenge and innovation, help us grow tomers through a job us in an enjoyable together and turn our that we enjoy and can be proud of and that environment so that we joint dreams into real- gives us a sense that can enjoy our visits.” ity.” we are doing some- thing worthwhile.” 3 4 About LAWSON Discussion with the President community and meeting customers needs at stores sessions1, and I plan to promote this phrase by help- Glossary LAWSON exists thanks to the support of its customers, regional societies, its business is linked to the prosperity of their business. ing transform employee awareness and raise their 1. CS session: partners and a host of others. President Niinami and several employees recently held a These sessions Sakai In May, we opened a new store on Yokozuna sense of consideration. roundtable discussion to talk about the Company and the sort of activities that match provide an oppor- Street in Edogawa, Sumida Ward, where the sumo Niinami “Consideration” was a word that I really tunity for individ- its new corporate philosophy. wrestlers live. They commented that, “This whole wanted to incorporate into our code of conduct. I ual employees to deliberate ways in area has livened up since the LAWSON store don’t want to create a company that forgives all, as which LAWSON opened.” long as we meet certain targets. That’s why I put can live up to its Niinami That’s great to hear. “consideration” in the first phrase. “Consideration” corporate philoso- Happiness and Harmony in Our Community Yamada My business card has the words “The implies a sense of charity toward others. In the phy by improving customer satisfac- ‘Hot’ Station in the Neighborhood” on it. I really past, we have accomplished a lot through sales tion and employ- The goals behind LAWSON’s new corporate philosophy and code of conduct like this phrase, because I think it sums up LAW- efforts that follow our manual, but operating with a ee satisfaction.
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