Health Brattleboro Volumewise 28 • Number 3 • Spring 2009 Memorial Hospital EXCEPTIONAL CARE FOR OUR COMMUNITY Are You Doing Maintenance for Your Heart? Inside by Jeff Harr, RCEP Approximately every 26 seconds, an I’m betting there are probably only a few About our new logo...... 4 American will suffer a coronary event, and people reading this article who have not Outpatient Building . about every one minute someone in the been touched by heart disease in some way: Green Design Elements...... 11 U.S. will die from one. Heart disease is the having a heart condition yourself, having a number one killer of men and women in the loved one living with heart disease, or having Rescue.The Critical Link...... 12 United States. It is estimated that there are lost a loved one to heart disease. But, take 600,000 new attacks and 320,000 recurrent heart! Amazing progress has been made Affiliation with Norris Cotton Cancer Center...... 13 attacks each year. So, it’s always a good time in the treatment of heart disease, and new to raise awareness of heart disease. surgical procedures and medications are being BMH Welcomes The installation of a recently installed developed to help those living with it. New Radiologist...... 14 new state-of-the-art nuclear scanner at Many people take their heart for granted Brattleboro Memorial Hospital offers the until it fails them due to a heart attack, latest advancement in helping diagnose angina (chest pain), or a surgical procedure. If heart disease (see article on next page). State- this occurs, it is vitally important that lifestyle of-the-art images from heart exams help changes are made to prevent a reoccurrence of physicians like BMH cardiologists Michael heart disease. I had a patient say to me once, Cohan, MD, and Burton Tepfer, MD, locate “I would have taken better care of myself had areas where the heart muscle is not receiving I known I was going to have a heart attack”. Walter C. Wagenknecht, MD enough blood. But I want to talk about We depend on the medical establishment avoiding that problem. to help us when something goes wrong, but Donor List...... 18 continued on page 3

New BMH Outpatient Building – A Welcome Addition! On November 17, 2008, the new Outpatient Building at Brattleboro Memorial Hospital, featuring 35,000 square feet on three spacious sun-lit floors, was opened for patient care. The building offers patients larger and more private space, along with easy accessible parking. Patients can enter the new BMH Outpatient Building by either the convenient covered drop-off entrance on the back side or through the new glassed-in entrance off the front parking lot (shown on right). The three floors of the building are numbered to match the main hospital (G, 1, 2). Patients entering on the ground floor will find a large reception room with patient registration offices and other services, including the Laboratory where all outpatient blood drawings now take place. Pre-operative Assessment including the nurse interview, blood tests, X-rays, EKGs, and/or other needed testing is also now located in one convenient location on the ground floor. Also on the ground floor are the Nuclear Medicine Department, digital X-ray, stress testing, and cardiac services/ EKG. One level up, on the 1st floor of the new Outpatient Building (which aligns with the 1st floor of the hospital), continued on page 4 New Scanner At BMH Combines High-Quality Diagnostic Images With Patient Comfort

A new nuclear scanner at Brattleboro Memorial Hospital provides high-quality images to help doctors quickly and accurately diagnose heart disease and cancer – with optimized X-ray doses. The nuclear system from GE Healthcare gives doctors information about both the nature and the precise location of disease, all in a single exam that is quick and comfortable for patients. “This is the latest advance in hybrid scanners, which combine nuclear imaging with computed tomography (CT),” according to Lynne Cordery, Director of the BMH Radiology Department. “It provides sharp, high-quality images that help our doctors make confident diagnoses. It’s a big step forward in comfort and diagnostic confidence for the patient, and takes considerably less time than earlier instruments.” Our cardiologists and radiologists use the scanner mainly to diagnose heart disease and to identify and locate New BMH Nuclear Medicine SPECT instrument cancerous tumors. BMH cardiologist Michael Cohan, MD, has been very impressed with what the new technology can do for cardiac patients. Dr. Cohan says, “With the now available CT attenuation correction, our diagnostic accuracy is better than ever. Also, we can now get diagnostic quality images in many patients who previously could Saturday Lab Services not be scanned.” Before the scan, the patient is injected with a safe level of radioactive To Move to the substance which travels in the bloodstream. During the exam, a detector New Outpatient Building records the radioactive emissions, and the CT scanner takes pictures of the person’s anatomy. Images from heart exams help doctors locate areas where the As of Saturday, April 25, 2009, hospital heart muscle is not receiving enough blood. Images from cancer exams show lab blood drawings will take place in the doctors the exact location of active tumors so that they can effectively plan new Outpatient Building (just as they surgery or other treatments. currently do on the weekdays). This means The new versatile imaging system helps physicians determine both the nature and all lab drawings will now take place in precise location of disease. It is a powerful diagnostic tool for many types of studies, one convenient location very near the and it is ideal for functions such as disease monitoring, treatment monitoring, and Outpatient Registration on the ground pre-surgery planning. It has applications in trauma studies, as well. floor. BMH has been offering lab drawings “A typical exam takes as little as ten minutes,” according to BMH Nuclear on Saturdays, 8:00 am to 12 noon for the Medicine Tech Vicky Jelly. “The exam table is designed to let patients get convenience of our patients for many years, on and off easily. It is also comfortable, which means patients have less of a and now they’ll be done in the same easily problem holding still, letting doctors get the best possible images.” accessed location as those blood drawings The new nuclear scanner is easily accessible to patients, as it is located in done during the week. the BMH Outpatient Building on the ground floor, just across the hallway When the new Outpatient Building from Patient Registration. The hospital is pleased to be able to offer this new opened last November, the Saturday lab technology to our community. service remained in the main hospital to avoid increasing staff hours. However, Saturday morning is a popular time and BMH wants to ensure that our patients Healthwise is published for our patients and their families, have the best experience possible. our friends, and our community three times a year So, again, as of Saturday, April 25, by Brattleboro Memorial Hospital. the patient can go directly to the new Editor ~ Barbara Z. Gentry Graphics ~ Nicole A. Zinn Outpatient Building, register and have Please call the editor at 802-257-8316, if you have comments about this their blood sample taken in one convenient newsletter and/or suggestions for future articles. Thank you. location.

page 2 Maintenance for Your Heart Jeff Harr is a registered clinical continued from page 1 exercise physiologist at Brattleboro Memorial Hospital. He is the there are many things we can do to help ourselves to good health. director of the BMH Cardiac I won’t say it’s easy…it takes some effort. Change is hard. Rehabilitation Program. We all have routines and habits that have been See your physician if you start established over years. The staff at the BMH Cardiac Rehab an exercise plan, especially if often asks patients if they have regular maintenance done you have any risk factors for on their car, such as oil changes. And, the answer is always heart disease. The intensity of ‘yes’. Why? Because we hope that with regular maintenance exercise should make you a our car will last longer and have fewer mechanical little short of breath, but you problems. So, why is it that we do not also put that effort should be able to carry on a conversation. If you can sing and money into our bodies? There are many things we can along with your MP3 player, you need to pick up the pace. do for maintenance on our bodies to help prevent heart Thirty or more minutes for five to six days a week is ideal. disease. And these four important things will work to ward Exercise also helps us maintain a healthy weight or lose extra off an initial event and/or prevent it from occurring again pounds. Any activity will burn calories. Find an exercise you if you are already living with heart disease. like and then increase your time and intensity doing it as 1. Avoid all Tobacco products: Tobacco use is the number your body becomes stronger and more fit. The more you do, one preventable cause of death. Our bodies do not need the healthier you will be. nicotine or any of the other chemicals linked with smoking Dr. Tepfer emphasizes exercise to his patients, telling them and tobacco. Stopping smoking will not only reduce that exercise is not only good for your bones, joints, mood, your risk of heart disease, but also your risk of cancer, and fitness, but also that exercise can help correct most of the emphysema, and chronic obstruction pulmonary disease. other cardiac risk factors. It can bring down blood pressure, 2. Healthy diet: This will help in many areas. First, a healthy relieve stress, improve blood sugars for diabetics, and lower diet will help you maintain a healthy weight or could help cholesterol levels, so it’s good for you in many ways. you lose pounds if needed. Obesity is now the number two 4. Stress management: We all have some stress in our lives preventable cause of death in the United States. Second, and a little stress can help motivate us. The important thing a healthy diet will help lower cholesterol levels and blood is learning a stress management technique to reduce the pressure which are both major risk factors for heart disease. impact of stress on our bodies. Examples are deep breathing, Also, a healthy diet will help control high blood sugar if you guided imagery, progressive muscle relaxation. Take time to have diabetes. In case you are wondering what is considered do some type of relaxation technique every day. a healthy diet, the Mediterranean diet based on whole A little work in these four areas will have lasting health grains and lots of fruits benefits not only to reduce your heart disease risk, but and vegetables is highly also to reduce your risk for cancer, diabetes, hypertension, recommended. Many fad depression, anxiety, and Alzheimer’s. The estimated direct diets being marketed in and indirect cost of coronary heart disease alone in 2008 the media are not healthy. was $156.4 billion. Taking your body for granted without It’s also important to avoid maintenance will lead to mechanical failure at some point. all trans fats (partially Making changes now can help keep you healthy. Now that hydrogenated oils – you have read this, get up out of that chair and go for a walk! check out the ingredient list), eating very limited amounts of meats, and Old Otis Elevator in Main BMH Corridor using only no-fat or low-fat Is To Be Closed dairy products (milk and The small elevator patients come upon first in going cheeses). You need to limit down the main hallway of the hospital will be closed to or eliminate processed any traffic as of May 4. Three more modern elevators are foods. You have more available for patients and visitors just a little way farther control if you prepare the food yourself. Use locally grown down the hallway. The old Otis elevator has served us well, foods whenever possible, and shop the outside aisles of so well that it was allowed to be ‘grandfathered’ for the your local supermarkets where the fresh produce and dairy convenience of our lab and rehab patients going to the products are. Lastly, if you’re looking to lose weight, you will basement for their treatment when newer elevators were need to limit your calories with smaller portions. replacing it. Now that both those services are being offered 3. Exercise and increase your activity level: It’s a good idea in the convenient new BMH Outpatient Building, the need for all of us to make ourselves a little uncomfortable every for its service is complete. day, get our blood flowing, and be a little short of breath. page 3 BMH Updates Logo to Reflect Our Clinical Excellence and Community Roots

Early this year, Brattleboro Memorial MRI, multi-slice CT scanner, and a Hospital opened a new, modern new SPECT scanner in the Nuclear Brattleboro Memorial Hospital Outpatient Building – and response Medicine Department. EXCEPTIONAL CARE FOR OUR COMMUNITY was overwhelmingly positive. People The time was right for a new logo and love the look and feel of our new space, tag line that would reflect everything Of course, the current economic which has been carefully designed to we’ve become – while keeping downturn was taken into consideration maximize patient care and comfort and continuity with our core mission of when we weighed the timing of to support excellence in the delivery caring for our community. introducing a new logo. But upon of cardiac care, orthopedics, oncology, A modern “tree of life” logo was reflection, we agreed that unveiling a and radiology services. developed, with a clean, contemporary new logo just after the grand opening of The success of the new Outpatient look that also honors our rural roots. our new Outpatient Building actually Building prompted the hospital to take The tree was selected for several reasons. made a lot of sense. It allows us to a fresh look at our logo and tag line, One, it introduces a hopeful, engaging capitalize on the energy, excitement, and which we have been using for over 10 image that symbolizes life and health goodwill toward BMH that already exists years. It was generally agreed that while and two, it speaks to our Vermont throughout the community. We will our New England “townscape” logo heritage. Use of the word “exceptional” conserve resources by replacing the old had a certain charm, it also suggested a with the existing BMH tag line – logo over time as we use up our current small, rural hospital. But BMH today Caring for Our Community – broadens supply of letterhead, brochures, etc. is much more than that. In fact, over the meaning from simple “caring” to We hope you will join us in the last decade we’ve become a modern “medical excellence.” This excellence celebrating our new logo and tag line medical center, with an accomplished includes our doctors and clinical staff, and all that they represent. Brattleboro medical staff and advanced technology, our updated technology, and now our Memorial Hospital - Exceptional Care including digital mammography, new building. for the Community.

New BMH Outpatient Building continued from page one

the newly located Rehabilitation The Ribbon Cutting Services Department offers all Ceremony on January outpatient physical therapy, 14, 2009, was attended occupational therapy, and speech by Vermont Governor therapy in one spacious, convenient James Douglas who area. Other 1st floor services include spoke to a group of the new orthopedic offices of Drs. a couple hundred Thatcher, McLarney, and Vranos. community residents in The top floor of the new Outpatient attendance, after which Building provides space for the 2nd he, hospital CEO Barry Floor Imaging including digital Beeman, and board mammography, bone density testing, chair Jim Baker ‘cut’ breast ultrasound, and stereotactic the ribbon. breast biopsy. Other 2nd floor services The new BMH include comfortable space for cancer Outpatient Building BMH President/CEO Barry Beeman, patients coming to BMH in the new provides private, modern, comfortable hospital board chair Jim Baker, Oncology/Hematology Unit, along space for our patients and has also and Gov. Jim Douglas (l. to r.) cut with the Comprehensive Care Clinic helped to ease the space crunch for the ribbon to the new Brattleboro and the Breast Care Program. departments remaining in the main Memorial Hospital Outpatient Building. All services in the new BMH hospital. The hospital is very pleased Outpatient Building are accessible by to now be able to offer facilities that see the separate article on page 11. For elevators which are also available for match the excellent care and advanced services in the new BMH Outpatient use by patients going to physicians’ technology BMH provides. Building, and for maps to help offices on the upper level of the For more information about the you find your way, go to the BMH Medical Office Building. new building’s green design elements, website: www.bmhvt.org.

page 4 BMH NEWS How Prevention Can Save On Healthcare Costs BMH and Grace Cottage by Mary L. Morgan, VP Quality / Patient Safety Hospital Announce Collaboration In a report released by Trust for Barry Beeman, CEO/President of America’s Health (TFAH) “Prevention Brattleboro Memorial Hospital, and for a Healthier America: Investments Mick Brant, CEO of Grace Cottage in Disease Prevention Yield Significant Hospital in Townshend, announced Savings, Stronger Communities,” recently that through an exciting new (http://healthyamericans.org/reports/ collaboration, the two hospitals are prevention08/) the group concluded now sharing a key staff member. Mary that an investment of $10 per person Morgan, RN, is the Vice President per year in proven community-based of Quality & Patient Safety at programs to increase physical activity, Brattleboro Memorial Hospital and at improve nutrition, and prevent smoking and stroke by 5 percent within five Grace Cottage Hospital. and other tobacco use could save years; and reduce some forms of cancer, “I am excited about being able to the country more than $16 billion arthritis, and chronic obstructive perform the same function at both annually within five years.Prevention pulmonary disease by 2.5 percent hospitals,” said Morgan, “and it’s for a Healthier America was developed within 10 to 20 years. working well. Such collaboration through a partnership of Trust for As healthcare consumers, one way is increasingly common between America’s Health, The New York we can participate in reform and saving major institutions as a means to share Academy of Medicine (NYAM), The healthcare dollars is to be responsible for resources and address the corporate Robert Wood Johnson Foundation our health and make responsible choices. bottom line. While the focus of the (RWJF), The California Endowment This study identifies the areas where we two hospitals is different, the need (TCE), and Prevention Institute. can start to ensure good health. Check for quality care, patient safety, and Keeping Americans healthier is one of with your physician to see how you can regulatory compliance is very much the most important, but overlooked ways actively participate by asking specifically the same. One of my favorite quotes we could reduce these costs,” said Jeff about these three areas: physical activity, is ‘In the race for quality there is no Levi, PhD, Executive Director of TFAH. nutrition, and quitting tobacco use if you finish line’, and I am glad to bring this People can have a big impact on their currently use tobacco. perspective to both hospital settings.” health and the quality of their life based Brattleboro Memorial Hospital Beeman says, “We are pleased to on the choices they make. A major topic recognizes the importance of prevention be collaborating with Grace Cottage in these difficult economic times is the in helping reduce healthcare costs, Hospital on this shared position. rising costs of health care and demand and therefore the hospital provides This sharing of resources is consistent for healthcare reform. Experts agree free community education programs with good practice in this age of that the country will never be able to throughout the year. A Wellness increasingly higher healthcare costs.” contain healthcare costs until we start Calendar listing these programs to assist According to Brant, “Quality of care focusing on how to prevent people from in achieving individual health goals and patient safety are of paramount getting sick in the first place, putting an developed by you and your healthcare importance at Grace Cottage, where emphasis on improving the choices we provider is available at the front desk we’ve just finished a highly successful make that affect our risk for preventable of the hospital or on the BMH website Critical Access Hospital survey diseases. Experts widely agree that three (www.bmhvt.org). conducted by the Vermont Department of the most important factors that Another way Brattleboro Memorial of Licensing and Protection, with no influence our health are: Hospital strives toward fulfilling its quality of care issues.” 1. Physical activity; mission: Morgan has been employed at BMH 2. Nutrition (including eating foods To provide community based quality since 2005 and at Grace Cottage of high nutritional value and in health services delivered with Hospital since October. She has a BSN the right quantities); and compassion and respect in nursing and an advanced certificate 3. Whether or not we smoke. And its vision: in Health Care Management from According to the report, the evidence Best patient care experience - Stony Brook University in Stony shows that programs which support every patient; every time. Brook, NY, and is completing her these initiatives in communities reduce Best place to work - Masters in Health Care Management rates of type 2 diabetes and high blood employees / volunteers / medical staff at New England College. She and her pressure by 5 percent within two years; family reside in West Townshend. reduce heart disease, kidney disease,

page 5 BMH NEWS BMH Brings Latest MRI Technology to the BMH Initiates a Facility Community Master Plan Brattleboro Memorial Hospital is now offering patients the by Prudence MacKinney, Vice President, opportunity to undergo significantly more comfortable magnetic Planning/Professional Services resonance imaging (MRI) exams with the recent acquisition of the Vantage™ MRI system made by Toshiba. Magnetic resonance imaging rattleboro Memorial Hospital is in the is one of the most accurate and advanced non-invasive imaging tests Bmiddle of a Facility Master Plan process available today. with Lavallee Brensinger Architects of Manchester, The updated MRI at BMH is designed to improve the patient NH, one of northern New England’s most experience with new, exclusive patient comfort features. These include experienced healthcare planners. This master an ultra-short bore platform, which offers greater openness for planning process presents a wonderful opportunity claustrophobic patients by minimizing the feeling of being inserted into to enhance the work of BMH and shape our a tube-like machine. In addition, the system is equipped with Toshiba’s future. When the final plan is accepted by the patented Pianissimo™ noise reduction technology, which effectively Board of Trustees it will include: reduces scan noise by as much as 90 percent. 1. A long-term (5- to 15-year) component “We are thrilled to have the new Vantage system and its technology focusing on use of available to our patients. Over the years, patients have had concerns with the BMH campus, including parking and claustrophobia and overall comfort during MRI scans. Now, we can potential sites for any new construction. alleviate many of these issues,” said Lynne Cordery, Director of BMH 2. A short-term (1- to 5-year) component that Radiology. “The short-bore design also makes the system feel more focuses on the top priorities not addressed by open, and the quietness of this new instrument during scanning is more the new BMH Outpatient Building. The calming for the patient. When the patient is more at ease, we have greater short-term plan will also finalize use of success with the scan and capture better images to help the physician any spaces vacated by opening the new make a confident diagnosis.” Outpatient Building. In addition to its patient comfort features, the new BMH instrument is a The master planning process includes: high-field MRI system that performs a wide variety of non-invasive exams • the assessment of existing buildings and site; including the latest state-of-the-art imaging techniques. Using a magnetic • evaluation of the space needs of our current field and a computer to construct your images, MRI technology is also programs; used to identify tumor masses and other abnormalities in the head, spine, • exploration of opportunities for change and chest, abdomen, pelvis, and extremities, as well as to examine bone and growth; joint injuries. Frequently, this type of diagnostic information cannot be • consideration of plan costs and acquired with any other medical procedure, except surgery. implementation. “The Toshiba 1.5 T MRI unit was selected for its advanced patient An important consideration of any hospital comfort features, excellent image quality, and advanced technology. space plan is for patients to find their way, so it Enhanced sensitivity and accuracy are essential for early detection and will be a focus of this effort. treatment of diseases,” commented BMH radiologist Edward Elliott, During this process, we are reaching out to MD. “With the latest advanced angiography software, we are especially many constituencies in our community to seek excited about the ability to perform MRI angiography - the evaluation their insights and advice. The architects and of blood vessels - without the need for injecting contrast intravenously, BMH administrators met with local fire and especially for studying the brain, kidneys, and extremities.” police, along with planning officials, community MRI is one of the safest imaging technologies available. By using leaders, and the BMH neighbors (in February). magnetic fields and radio waves, MRI is able to provide excellent images BMH employees and medical staff members of the body and without using X-rays. It greatly expands the ability to will continue to evaluate abnormalities and diseases affecting the patient. Highly-trained be involved as the and experienced MRI Technologists perform the 30 - 50 minute exams plan evolves. Look under the guidance of the board-certified radiologists at BMH. for information on The new MRI scanner at BMH is housed in a completely redesigned, the final results of spacious enclosure, located next to the BMH Emergency Room, more the BMH Master accessible for inpatients and outpatients. Days and hours of use have Plan in the next been expanded to Monday, Tuesday, Friday, and Saturday. A referral from Healthwise issue of . the patient’s health care provider is required. A highly-trained staff assists patients and their doctors’ offices with scheduling and precertification Prudence and preauthorizations, as required by many insurance companies. MacKinney BMH is pleased to offer these significant advancements in medical MRI imaging to our community. page 6 Health Services Corporators Elect New Board Chair

At the Southern Vermont Health Services Corporation Reinhart, Barbara Sondag, (SVHSC) annual meeting held at Brattleboro Memorial Hospital Burton D. Tepfer, MD, Tonia in December, James F. Baker, II, was elected Chairman of the Wheeler, Barry Waxman, and SVHSC and BMH Board of Directors. Baker is vice-president Richard Epstein. of Baker’s Inc, a three-generation family business founded by his Corporators of the Southern grandfather, James Baker, in 1925, and is the principal of Baker’s Vermont Health Services wholly-owned subsidiary, Business Interiors. Corporation help determine Baker holds a Bachelor of Arts degree from Middlebury leadership, and serve on College and an MBA from Northwestern’s Kellogg School of committees and other community Management. He is a past board member of the Brattleboro liaison activities. Retreat, TD Banknorth Vermont, the Winston Prouty Center, and BMH physician Carolyn Taylor-Olson, MD, was the Brattleboro Chamber of Commerce. He lives in Dummerston Jim Baker with his wife Stephanie, and their sons Ian and Morgan. In his first the keynote speaker at the official duty, Baker thanked outgoing chairperson Jeffrey Morse for annual meeting of SVHSC, parent of Brattleboro Memorial his service as chair of the Corporation. Hospital. She spoke to the corporators about the relatively The hospital corporators also elected Kirsten Beske as Vice new Hospitalist Program at BMH, talking about the merits of Chairman and John Meyer as Secretary. In addition, the the initiative, and telling various anecdotes. corporators re-elected board member Benjamin Taggard, In addition, BMH President and CEO Barry Beeman, who also and elected new board members Thea Lloyd and Burton D. serves as President of the Corporation, addressed the corporators at Tepfer, MD. Other Directors are Nancy Heydinger, Thomas the annual meeting where he spoke about the recent completion Evans, MD, Carl Lynde, Jeff Morse, and Richard C. Carroll. of the hospital’s major building project, the BMH Outpatient Ex-Officiomembers are Paul Righi, MD, and Barry Beeman. Building, among other items, including warning of what he calls Catherine Coonan and Peter Gibbons, MD, were thanked for ‘the perfect storm’ – the nationwide shortage of healthcare workers their service to the board. coinciding with the aging of the baby boomers. Beeman cited New corporators of SVHSC were also welcomed following that only 5 percent of graduating medical students are going into their election at the annual hospital meeting. They are Jane primary care. Due to the weather, the Thompson Trust trustees Buckingham, Heidi Kendrick, Donna McElligott, Mark were unable to make this year’s annual meeting, and were missed.

BMH 2009 Board of Directors

(Front row – sitting, l to r): James F. Baker, II, Chair; Burton D. Tepfer, MD; Paul Righi, MD, ex-officio; John M. Meyer, Secretary; Richard C. Carroll; and Jeff Morse, immediate past Chairman. (Back row – standing, l to r): Nancy Heydinger; Thea Lloyd; Barry Beeman, ex-officio; Thomas Evans, MD; Benjamin Taggard; Kirsten Beske, Vice Chair; and Carl Lynde

page 7 BMH NEWS BMH Strives for Patient Satisfaction by Jan Puchalski

rattleboro Memorial Hospital Outpatient departments rank very group of employees and volunteers from Blooks to its Vision to help well in their scores: Rehab Services throughout the hospital who introduce us achieve a high level of patient (Physical and Occupational Therapy) at a variety of initiatives to increase our satisfaction. This Vision states that Best“ 93, Laboratory at almost 95, Radiology patient satisfaction…initiatives such as patient care experience - every patient; at 92, and Oncology at 96. Each higher recognizing employees for their focus every time. Best place to work - increment attained takes a lot of focus on patient care, and providing staff employees / volunteers / medical staff” and effort, and represents a milestone. with the appropriate way to address One way we determine initiatives Our goal of an overall assessment complex situations. The Journey to that will improve patient satisfaction is score of 95 by 2010 continues to Excellence committee attempts to view to carefully review the information we provide us with opportunities to focus each situation through the patients’ and receive from our Press Ganey patient on the needs and concerns of our families’ eyes when working to create satisfaction surveys. If you have been patients and their families. Many of that “best patient experience… every a patient at BMH, you have probably these initiatives are formulated in the time… for every patient.” received one of these to fill out and Journey to Excellence committee – a return to the company in Indiana. The surveys are mailed to inpatients, outpatients, and those patients BMH Committee Gives Holiday Party for Children of who have visited our Emergency Community House Department. The results of these surveys are tabulated by Press Ganey and, subsequently, the information is returned to us in various modes. It is used hospital-wide to create initiatives and to provide training for the steps we can take to provide a more comfortable and caring environment for our patients and their families. One score that we receive from these surveys is the score in Overall Assessment which comprises three areas: 1) Staff worked together to care for you, 2) Likelihood of recommending the hospital, and 3) The overall rating of care given. Overall assessment is measured in order to reflect how well the hospital is doing in general, but it also tells us how we compare to other hospitals. The Journey to Excellence (JTE) committee at BMH sponsored a party for Our overall inpatient assessment score the children of the Community House, a local residential and day program for for 2008 was 90.5 with several nursing students with personal and educational challenges. They had come for a tour units scoring higher. The Birthing of the hospital and the chair of the JTE committee, who conducted the tour, Center and the Special Care Unit have recognized that this well-behaved group of students might enjoy a party to help both reached an overall score of 95 or celebrate the holidays. greater at one point during the past year. Students (all 29 of them) and their teachers came for an afternoon at A question that focuses on service Brattleboro Bowl where they bowled as teams and ate cookies made by members has achieved a score of greater than of the hospital committee. Members also donated candy, bears, and books, all of 90 for our Admissions Department, which were packaged into gifts for each child. The committee funded the party and a question that focuses on room completely from personal donations. cleanliness has resulted in a score greater The teachers at the Community House, which is located in the former Winston than 90 for our Environmental Services Prouty Center building in town, expressed their appreciation to the committee Department. The introduction of a new saying that many of the children would not have had much of a Christmas were it patient menu in the Birthing Center not for this event. The BMH ‘Journey’ committee was pleased to help brighten the moved the Nutrition Services score to lives of these children. close to 92 for one month. page 8 BMH Nutrition Services Participates in Worldwide Initiative The Nutrition Services Department at Brattleboro and local producers to set up a farmers’ market on the Memorial Hospital is participating in the worldwide hospital grounds throughout the summer (watch for more organization Health Care Without Harm’s “Healthy Food information at a later date).” in Healthcare” initiative. BMH has taken a pledge toward The hospital will be constructing an herb garden for its meeting criteria as a commitment to our patients, staff, and own use, and will continue to add eco-friendly products as community patrons. In taking this significant step, BMH they become more readily available and financially feasible. joins more than 160 hospitals across the country that have In addition, BMH has begun a small composting program signed this pledge, among them Dartmouth-Hitchcock with a local farmer in Westminster, Vermont, for the Medical Center, Hackensack University Medical Center hospital’s produce waste. BMH will also be featuring locally- (the fourth largest healthcare facility in the country), and baked breads on a monthly basis. Catholic Healthcare West health system (the largest US According to Barry Beeman, President/CEO of BMH, Catholic healthcare system). “Across the country, hospitals are looking at ways to encourage BMH Nutrition Services Director Jamie Baribeau, who preventive medicine as one way to try to help curb healthcare initiated this effort, says, “During the next several months costs and we recognize the food we serve plays a role. Hence, the hospital plans to meet many of the criteria set forth I am pleased to count BMH among the forward-thinking in this initiative. We currently participate in the Vermont hospitals who have taken the pledge.” Farm Fresh Network and purchase locally-produced The MapleView Café at BMH is open to the public for foods throughout the year – some directly from farmers, lunch (11:30 - 1:30) and for dinner (4:30 - 6:00). It is located and other items distributed by Black River Produce in on the lower level of the main hospital, and if you haven’t tried Vermont and Sid Wainer Produce in Massachusetts. We it, you should! Weekly menus are published on the hospital will be working with the local Brattleboro Farmers’ Market website – www.bmhvt.org.

BMH Honored by BDCC Safe Sitter® at Brattleboro Memorial with Award Hosptial Turns 10! by Wendy Cornwell

At their 55th annual meeting recently, the 2008 was a special Brattleboro Development Credit Corporation year for the Safe (BDCC) presented the 2008 Founders Award Sitter® Program, as to Sen. Bob Gannett, Mark Richards, and it marked the 10th Barry Beeman for their leadership on the anniversary of Safe BMH Building on Excellence capital campaign. Sitter® at Brattleboro Peter Van Oot, the presenter said, “All have Memorial Hospital. accomplished much for the community and in BMH has received a their communities outside of the Building on certificate recognizing its Excellence capital campaign, but their success ongoing commitment in that campaign, especially in these trying to the safety of young times, was just what the doctor ordered for children and the (l. to r.) Mindy Unwin, Cathy Tallen, the economic health and sustenance of our positive development of Wendy Cornwell, Jane Lunt community.” After accepting the award, Sen. adolescents. As of 2008, Gannett said, “It’s a real community moment BMH has trained 217 Safe Sitters. Special thanks go to Cathy Tallen, Jane for me, and one I will always remember.” The Lunt, Mindy Unwin, and Wendy Cornwell for their commitment to this campaign he and Mark co-chaired resulted in important training throughout the years. raising more than the goal of $2.5 million for The Safe Sitter® program trains 11 – 13 year olds with a comprehensive the construction of the new 35,000 square-foot curriculum that includes management of injury, age specific behaviors, Outpatient Building. The Founders Award is child care essentials, safety for the sitter, rescue breathing, and managing given to community members whose actions babysitting as a business. have helped promote a climate enhancing the Students must pass a rigorous hands-on and written test to receive a economic vitality of the region. During the completion certificate. BDCC annual meeting, new trustees elected There are over 900 Safe Sitter® teaching sites in the U.S. and included Barry Beeman. internationally that, to date, have graduated over 5,000,000 Safe Sitters. BMH is happy to have helped.

page 9 BMH NEWS BMH Wound/Ostomy Clinic Now One Way to Fight Infection Taking Patients

The Brattleboro Memorial Hospital Wound/Ostomy Clinic opened it doors to patients via physician referral on February 9. The focus of the BMH Wound/Ostomy clinic is to care for and improve the outcomes of patients with chronic wounds. Chronic wounds can occur for a number of reasons such as poor healing from chronic diseases including diabetes, Peripheral Vascular Joan Punt, RN, WOCN Disease, and malnutrition. The new area for the Wound/Ostomy Clinic is on the st1 floor of the main hospital where the orthopedic offices were It takes less than a minute, and it’s easily the best way to formerly located and is in close proximity to our Diabetes avoid the common cold, flu, and nasty stomach viruses. Yet, Educator and Nutritionist. These three dynamic care focuses surveys show many people still don’t wash their hands as often for chronic diseases with wound complications provide an as they should. in-depth service for these patients. Ostomy maintenance and Some 91 percent of American adults say they always wash education will also be a focus of the Clinic. after using a public restroom, but surveys (American Society Joan Punt, RN, WOCN (Wound-Ostomy Certified for Microbiology) have shown only 83 percent do so. Nurse) is the primary care giver in the BMH Wound Clinic. According to the healthcare officials, keeping your hands All patients will have physician-driven treatment plans. clean is the single-most important way to keep from getting Joan will be introducing patients to new wound products sick and spreading illness. and providing patients and families with the education they BMH has taken a number of initiatives to ensure infection need to continue treatments at home. Each patient referred control and one of these is assurance that the clinicians to the Clinic will be evaluated by a physician upon their first handling patients wash their hands thoroughly and often. visit. Dr. Greg Gadowski provides the medical direction for As reported by the American Public Health Association the Clinic, and Drs. Bookwalter and Leibow also provide (Washington, DC), for most of us these illnesses are just initial exams. The number for the BMH Wound Clinic is unpleasant. However, for those already ill in the hospital, or 802-257-3145. with a compromised immune system, or the very young or the elderly, these hand-borne germs cause diseases that pose a serious health threat. Remember that you can even infect yourself by touching your eyes, nose, or mouth with a ‘germy’ hand. Doorknobs, BMH Recognized at Annual Meeting faucets, and money are other culprits that help spread germs. by AHA To wash effectively, wet your hands and lather up with soap (health officials say antibacterial soap is no better than regular In recognition of its membership in the American Hospital soap at killing germs), and rub them together for at least 15 Association (AHA) for 75 years, BMH was awarded a seconds. (A helpful way to time this is to sing Happy Birthday plaque by Jack Barry, the AHA Region I executive, at all the way through two times!) When scrubbing, include the the recent annual meeting of the Vermont Association of wrists, backs of hands and between the fingers. Rinse well and Hospitals and Healthcare Systems held in Burlington. The dry with a clean or disposable towel. Taking these steps could plaque recognizes BMH on the occasion of its 75 years of help reduce the spread of germs, and keep us all healthier! membership in AHA and says, “The Association honors this hospital for its leadership in advancing the health of the community.” Grace Cottage Hospital was also recognized for 50 years as a member of AHA.

page 10 page 11 BMH NEWS Rescue Inc.: The Critical Link by Barry Beeman, President / CEO Brattleboro Memorial Hospital

In the more than one hundred years injuries, and countless other Rescue Inc. transports to that Brattleboro Memorial Hospital presentations. By the time Grace Cottage Hospital and has been serving the community’s these patients reach our out-of-area hospitals such as healthcare needs, the quality and emergency department, the Dartmouth Hitchcock on sophistication of medicine have Rescue crew, often working a daily basis. The quality of evolved dramatically. The advances on scene with first responders, the care that these patients have impacted every aspect of patient has taken the required steps receive from Rescue Inc. care, but nowhere is this more to stabilize the patient and in the field is exceptional. evident than in the field of emergency has provided our doctors with On behalf of the staff at medicine where critical interventions critical information that saves valuable BMH, I wish to extend a sincere thank are often initiated in the field, well time in the ED and directly contributes you to the providers at Rescue, Inc. before a patient arrives at the BMH to positive patient outcomes. As emergency medicine continues to emergency department. In Brattleboro The caseload demand on the BMH evolve, we are extremely fortunate to and 13 surrounding towns, the hospital emergency department has be able to count on Rescue Inc. as our crucial link in the chain of emergency risen dramatically over the last ten years, partner in the field. BMH is committed care is provided by Rescue Inc., a mirroring a national trend. In 2009, to continuing our work together to Brattleboro-based nonprofit EMS Rescue Inc. will treat and transport deliver state of the art emergency care to service established in 1965. some 3,000 ill patients to our ED. the community. The field of emergency medicine was This is in addition to the patients who in its infancy when a group of Rescue Inc. volunteers first began to respond to emergencies in the 1960s. Protocols BMH Honored at Brattleboro Area Chamber of were minimal, and the primary role of the responders was to provide a way to Commerce Annual Meeting get the sick and injured to the hospital BMH was recognized on two fronts at the recent annual meeting of our local where they could then be treated. Chamber of Commerce. In addition to electing new officers at this meeting, Over the ensuing decades, medical the Chamber gives out various awards to local businesses and institutions such as studies directly linked positive patient the hospital. outcomes to effective and immediate The first award was in recognition of the hospital’s generous support of field interventions, especially in Chamber activities in 2008, both in volunteerism and financial support. critical cases requiring speedy patient According to the BMH Vice President of Human Resources, Michael Kelliher, stabilization such as cardiac arrest or who represents the hospital on the Chamber board, activity between the hospital major trauma. In our community, where and the Chamber has been ramped up. BMH hosted the community picnic for some patients live in outlying towns, the July 4th parade on its grounds, which is also on the parade route. The award the added transport time to BMH we received is called “The 1906 Club”, and it’s named in recognition of the year underscores the importance of the field the Chamber was established – which was just a scant two years after BMH began care administered by Rescue’s EMTs. caring for the community in 1904. As our community’s primary provider The second award BMH received was the annual Chamber Business award of advanced life support in the field, which is given to companies who are celebrating some type of milestone (for Rescue Inc. has consistently proven to instance: the Latchis turning 70 years old this year). BMH was recognized for be at the leading edge of emergency our new Outpatient Building and the added benefits it brings to community medicine. Working under the medical members and businesses. The award, called “Special Recognition Award”, stated: direction of Dr. Chris Schmidt (Director You have demonstrated, with consistency and energy, an operational ethic that has of Emergency Medicine at BMH), made a positive contribution to our organization, setting the standard for many to Rescue Chief Mark Considine leads a follow. The Board of Directors of( the C of C) acknowledges, with gratitude and highly-skilled organization comprised of respect, BMH for devotion to the Brattleboro community, and for exemplifying the volunteer and paid EMTs who provide vision and mission of the first business service organization in Greater Brattleboro. critical interventions in the field for Both awards, signed by Chamber President Burl Penton and Jerry patients experiencing heart attacks, Goldberg, Executive Director, were received by Mike Kelliher at the drug overdoses, diabetic emergencies, Chamber’s annual meeting. breathing difficulties, traumatic

page 12 BMH Affiliates With Robin Heald Promoted to Norris Cotton Cancer Center Director of Human Resources

he Brattleboro Memorial Hospital Oncology Michael Kelliher, Vice President, TDepartment recently affiliated with Dartmouth- Human Resources, named Robin Hitchcock Norris Cotton Cancer Center, strengthening an Heald to a new position, Director already excellent program for BMH cancer patients. of Human Resources. Mike cited The affiliation reflects the connection between BMH Robin’s competency and helpfulness oncology and the Norris Cotton Cancer Center Kingsbury in giving her a broader level of Pavilion in Keene, a regional location of the prestigious responsibilities within the HR Norris Cotton Cancer Center (NCCC). The new association Department. Chief among her offers BMH cancer patients increased access to the research priorities are employee retention and knowledge and clinical expertise of the Cancer Center, which maintaining oversight for the BMH is one of 40 centers nationwide, and the only one in northern wage program and the new enhanced New England, to hold the comprehensive cancer center hospital 403b plan. Robin Heald designation from the National Cancer Institute (NCI). Robin has been with BMH Established in 1972, NCCC combines extensive cancer since 1996, when she was hired as the Compensation and research at Dartmouth Medical School with advanced, patient- Benefits Manager, a role which she has greatly expanded over centered cancer care provided at Dartmouth-Hitchcock time. She has been honored as Employee of the Year, and is Medical Center (D-HMC) and through regional locations an active member of the Brattleboro Area Human Resource and partnerships with community hospitals throughout New Network, and the Vermont Hospitals and Healthcare Human Hampshire and Vermont. Brattleboro Memorial is one of two Resource Association, for which she serves as chair of their hospitals in the state to be affiliated with NCCC. membership committee. “Our affiliation with Norris Cotton Cancer Center reflects our commitment to providing the highest quality cancer care Patient Liaison adds Warm Touch to the in Southern Vermont,” according to BMH oncology nurse practitioner and Oncology Manager, Agnes Mikijaniec. “Our Emergency Department Oncology Unit is known and respected for high-quality rattleboro Memorial Hospital is fortunate to benefit patient care, and now our patients and families will benefit Bfrom the highly skilled expertise of its nursing staff not only from our continued personalized, local cancer care, and physicians in its Emergency Department who care for but from increased access to the latest options and expertise patients with a wide range of conditions from the mild to the from one of the top cancer centers in the country.” life threatening. In order to meet the needs of family members “It is important that our community knows that this does and friends while their loved one is being treated, BMH has not change who we are, how we provide care or how we refer implemented the position of Patient Liaison. out patients,” says Mary Urquhart, BMH VP of Patient Care The responsibilities of the Patient Liaison are varied and Services. “What it does do is to acknowledge our existing challenging. Their primary role is to facilitate communication strong relationship with the Kingsbury Pavilion in Keene, and among the patient, their families, and the medical staff. improves avenues of resource and support to D-HMC. Examples of the services the Patient Liaison may provide “Through our affiliation with the BMH Oncology Unit, include getting a warm blanket for the patient, getting a cup we are able to bring the knowledge and expertise of an NCI of coffee for a family member who has been up all night, comprehensive cancer center directly to people in southern providing coloring books for young children, holding the Vermont, helping patients stay close to home for their treatment,” hand of an Alzheimer’s patient, or comforting the family of a says Mary Chamberlin, MD, an oncologist at the Kingsbury deceased loved one. Gestures such as these are coupled with Pavilion and D-HMC who also provides care at BMH. updating the patient and family about wait times. Fellow Kingsbury oncologist, James Nickerson, MD, Currently, BMH has two regular staff members who cover says, “I’m excited about the new relationship. The improved the position seven days a week between 2:00 and 10:00 communication and efficiency of information flow will benefit p.m. To supplement these hours, a Patient Liaison volunteer our patients.” Dr. Nickerson also provides care at BMH. position was created to cover the morning hours. At the “We are committed to excellence in research, and to building present time, four volunteers are trained or are being trained dynamic partnerships throughout our region that connect new for the Patient Liaison position. discoveries in cancer to improved care for patients,” says Norris The Patient Liaison position has improved communication Cotton Cancer Center Director Mark A. Israel, MD. between the medical staff and the patient, and provides both Brattleboro Memorial Hospital is pleased to be able to the patient and family with some of the caring gestures that augment our already excellent care for cancer patients with reinforce our vision of the “Best patient experience, every this new affiliation with Norris Cotton Cancer Center. time for every patient.” page 13 PHYSICIAN / PROVIDER NEWS Hospital CEO Addresses BMH Welcomes New Radiologist Primary Care Doctor Shortage Walter C. Wagenknecht, MD, has joined the Brattleboro Memorial Hospital medical by Barry Beeman staff. He was welcomed by fellow radiologists Across our country there is a Edward F. Elliott, Jr., MD; Peter D. Gibbons, significant and growing shortage MD; Christopher J. Ladner, MD, PhD; and of many types of physicians – Michael D. Resnik, MD. particularly those who choose to Born in the Midwest, Dr. Wagenknecht enter the primary care field. We has lived since age three months in New define primary care as Internal England where he received his education, Medicine, Family Practice, and after which he was staff radiologist at several Pediatrics. This shortage has New England hospitals, the most recent impacted Vermont, and more specifically, the Brattleboro region. being Northwestern Medical Center in St. At Brattleboro Memorial Hospital we Albans, Vermont. Dr. Wagenknecht received his doctor of are attempting to address this issue in Walter C. Wagenknecht, MD the following ways: medicine from Boston University, after 1. We have established this at the having received degrees in history and also biblical studies from the same Board level as one of the key university. Immediately before medical school, Dr. Wagenknecht graduated annual organizational objectives summa cum laude with a bachelor of arts in biology from the University to address. of Massachusetts. He served an internship in internal medicine at the 2. I am involved in the recruitment Faulkner Hospital in Boston, and his residency in diagnostic radiology was of all physicians to our community at St. Vincent Hospital in Worcester, both in Massachusetts. and lead the process. He is board-certified in radiology and holds a fellowship in pediatric 3. We have appointed a committee, radiology from the University of Massachusetts Medical Center in Medical Staff Recruitment and Worcester. He has received numerous awards and certifications, among Retention Committee, which reports to the Medical Staff and Planning them: Phi Beta Kappa and Jacob Sleeper Fellow, both from Boston Committee of the Board on the University, and Diplomate status in diagnostic radiology from the status of physician recruitment. American Board of Radiology. 4. We are currently undergoing an Dr. Wagenknecht and his wife have three sons, ages 14, 20, and 29, plus independent physician needs two cats (ages unknown). With one of his interests being classical music, assessment which is looking at he is pleased to have come to a community so rich in the arts. His wife is a internal and external data to help weaver, among other things, and she looks forward to becoming a part of us plan for physician personnel our community, also. In addition, they like the idea of being a couple of needs into the future. hours closer to Boston and its outlying areas where Dr. Wagenknecht grew Currently within the Brattleboro up. The hospital is pleased to welcome the new radiologist to our hospital Medical Staff, access to primary care medical staff. is somewhat limited – particularly for new patients looking for a physician. I wanted our community to know that we are aware of this Brattleboro Memorial Hospital became a and that we are putting our time and effort into recruiting new primary care physicians into our community. Due to the shortage and the fact that many other hospitals are recruiting primary care doctors as well, this process will take some time. I ask your patience and cooperation – I will keep you posted. tobacco-free institution in November 2008.

page 14 BMH DEVELOPMENT OFFICE NEWS “Giving From The Heart” Raises $8,000 for Comprehensive Breast Care Center

BMH Pediatric Practice Receives Grant from Holt Fund

Cornerstone Pediatrics in Bellows Falls, a practice affiliated with Brattleboro Memorial Hospital, is the recipient of a two year grant from the Fanny Holt Ames and Edna Louise Holt Fund. The grant, in the amount of $50,338, will be assist Agnes Mikijaniec, NP, and approximately 13% of Cornerstone Joseph Rosen, MD Pediatrics patients who have been Gloria Solar, RN, and Barry Beeman diagnosed with chronic medical conditions needing case management On Saturday, February 14, 2009, the Brattleboro Memorial Hospital Auxiliary services. The goal of this grant is and Development Office co-hostedGiving “ from the Heart”, a gala Valentine’s to develop a Medical Home-based Day fundraiser for the hospital’s Comprehensive Breast Care Program. One- case management system which will increase and streamline access to hundred-and-fifty festively clad community members attended the event at the pediatric, specialty and ancillary care, brand new Riverside Hotel in Chesterfield, New Hampshire. Attendees danced thus improving health and wellness of to the sultry sounds of jazz and blues vocalist Samirah Evans and her quartet chronically ill children. and dined on delicious fare from the Vermont Country Deli. (The Windham Cornerstone provides quality care Foundation sponsored the musical portion of the evening.) to children, many of whom present The evening culminated with a dazzling fireworks display produced by with chronic medical problems. Atlas Pyro Vision Productions of Jaffrey, New Hampshire. The fireworks Chronic illness in children adversely display was underwritten by Atlas Pyro Productions, IPG Employee affects all areas of life. The grant will Benefits, and UltraBenefits. As guests were departing they were given a cover the complex care coordination complimentary copy of a single from Samirah’s recently released CD “My among the pediatricians, specialists, Little Bodhisattva”. Dr. Rosen and his wife, Marcia, underwrote the cost mental healthcare providers, ancillary of creating the single cut CD, which features Samirah’s rendition of “My services, and schools. Funny Valentine”. The case manager will free up physicians Susan Slowinski’s and This first-time benefit Valerie Rooney’s time to increase raised $8,000 to support the direct patient care. Medical Home- Comprehensive Breast Care based case management is structured Program of BMH, which offers to facilitate improved health breast health diagnostic treatment and wellness; the prevention of and support services for patients secondary disease complications, and that help them navigate the management of other health needs, healthcare system. The program resulting in healthier youth in the also gives women greater access Bellows Falls community. to specialists and coordinates the additional services necessary to treat breast disease.

Samirah Evans

page 15 BMH DEVELOPMENT OFFICE NEWS Donor Profile and visit us. It wasn’t like we were holding court…,” said Sue. “Well, Mom was,” Jane pointed out. “Yeah,” Sue nodded. “The older doctors would stop by and talk about our parents when they were younger. And it was really very…I hadn’t thought about this for a while but it was great!” “It was great,” Jane confirmed. “We were sort of nourished by it,” Sue said, crediting the ICU staff. “The nurses were so competent and so on top of things and wonderful to Mom, really tuned into her and treated her respectfully. They were wonderful to us.” The level of care given their ailing mother prompted them to seek ways to show their appreciation. Sue found information on the BMH Helen Lord surrounded by her daughters web site about the Grateful Patient “This is about Mom.” three years while Helen worked as Fund and the family requested that Sue Flagler and Jane Deubler a nurse in Schenectady. It wasn’t in lieu of flowers, donations be made wanted to make that clear, as the two long after his return from the to BMH in Helen’s honor because, sisters sat side-by-side on the living service, however, that the young “she felt strongly that there was great room sofa in the Deubler family’s couple moved to Brattleboro. John medical care there.” Brattleboro vacation home. Jane established a private family practice The family also made a gift to the and her husband, Tom, had come while Helen took on the full- hospital to have a plaque honoring up from Brockton for the holidays, time position of mother to three their parents placed by a tree while Sue and her husband, Rick, daughters: Nancy, Jane, and Sue. planted in front of the hospital’s new drove over from their home in nearby “We used to walk home from addition. John had passed away in Richmond, New Hampshire, so the school for lunch every day. She had 1993 from Parkinson’s, leaving Helen four could catch a matinee. a homemade meal ready every day, to look after herself in the Guilford For the past 40 minutes they had with cookies for dessert,” recalled home they moved to after his been reminiscing about their mother, Jane, while acknowledging that she retirement. Not that she would have Helen, who passed away in autumn wasn’t sure she could have done that it any other way, according to Jane. 2008. But the memory of their with her two boys, Jim and John, “She was tough. She had a helper father couldn’t help but insinuate both of whom are now adults. who came in once a week who itself into the narrative from time Helen also played an integral role in would drive for her sometimes, to time. After all, it was John Lord the growth of Brattleboro Memorial but she would also drive herself who grew up in the Brattleboro area. Hospital in the 1960s. John would sometimes,” Jane said. “When she Helen was from Lake Placid, and the often bring doctors over to the house would lose power she would fill two met in Schenectady while she for dinner as part of the recruitment her bathtub with water and fill jugs was in nursing school and he was process, a kindness that was repaid this with water. She was like a pioneer doing his medical internship. summer when Helen had to spend woman. We admired her.” The Second World War intervened time in the Intensive Care Unit. And with that the two sisters within months after they were “When we were in the ICU agreed to stop by and look at the married, sending John overseas for waiting room, they would stop by plaque after the matinee. Because this time it was about Mom. page 16 BMH DEVELOPMENT OFFICE NEWS Lovingly-made Gifts for Healing Technology Tours Being Offered

Do you ever wonder what a CT Scan or a procedure room (read operating room) or a hospital lab looks like? Or do you read in the newspaper about the new technology at Brattleboro Memorial Hospital and wonder “what is that, what does it do?” You are not alone, and because a number of community people have asked just those questions we are now offering Technology Tours. Now is a time to come visit Remaining Brattleboro Memorial Technology Tours Hospital (when you are in good health) and learn about the various technologies and how they work to diagnose (standing l-r) Helen Marynuk, Rose Ashworth, Jackie and/or intervene. Kerylow, (seated) Shirley King The series started with one on March 10 – uring 2007, 45 women were diagnosed with breast when we showed off our Dcancer at Brattleboro Memorial Hospital. Not all of digital mammography these women had mastectomies, but a number of them did. and the SPECT scan On Saturday, February 28th, there was a front page article in in Nuclear Medicine, May 12 the Brattleboro Reformer on knit prosthetic breasts. These are and one on April 14 3D Imaging & CT Scan an option for women who have had breast surgery and they to show the new OR are now offered to BMH patients. suite. The Development June 9 A group of BMH volunteers became excited after reading Office, in coordination the Reformer article and decided to learn how to make with the Community The Science Behind these breasts and donate them to BMH patients. Oncology Relations Department, Your Lab Work Clinical Coordinator Agnes Mikijaniec thought it was a will be holding two more wonderful idea and offered to help cover the cost of high “Technology Tours” on quality soft yarn from the Belcher-Timme Fund, a special the second Tuesday of each month starting at 5:30 p.m. If you restricted fund at BMH that helps cover the cost of a range are interested in attending, please call the Development Office of cancer patient needs. Gloria Solar, the Breast Care at 802-257-8314. Navigator for the Comprehensive Breast Care Center at BMH, was also very excited about this development. “What a wonderful option to offer our breast cancer patients. A soft lovingly made gift of healing.” Gloria plans to incorporate a discussion about the knitted prosthetic breasts as part of the pre-op assessment for women who are going in for breast surgery. The knit breast will be offered to the patient at the time of discharge. If you are interested in joining this knitting group, would Save The Date like to make a donation to the Belcher-Timme Fund, or would like a knitted prosthetic breast, please call Ellen July 11, 2009 Smith at 802-257-8314. 24th Annual Clambake & Auction

page 17 Brattleboro Memorial Hospital – A Subsidiary of Southern Vermont Health Services Corp. - 2007/2008 Annual Giving Program

BENEFACTORS Brattleboro Memorial Hospital is an outstanding community Bruce and Bridget Gardner** resource, because we have earned the trust and ongoing Dr. Michael B. Gregg** Antoinette M. Franke support of the people we serve. In this report, we are pleased Mr. and Mrs. Joseph W. In memory of John R. Franke to recognize the following individuals and businesses who Halliday Anonymous have made annual contributions between October 1, 2007 Richard H. Hamilton** Anonymous and September 30, 2008. The hospital deeply appreciates In memory of Joyce White George and Hilda your active partnership and life-giving gifts. We thank you for Hamilton Schneeberger** joining us in caring for our community. Elizabeth R. Harrison In memory of Jim Oakes PATRONS Barry and Kathy Beeman Lucy McVitty Weber Huntly and Rick Hashagen** Anonymous** In memory of E. Bruce Robin Heald Mr. and Mrs. Christopher Diana Bingham Weber, Esq. In memory of Harold E. W. Brown** In memory of a precious Rogers, Jr. Samuel Bunker sister-in-law, Sheila ASSOCIATES Dr. Tom and Nancy In memory of Margery Bunker Brattleboro Memorial Heydinger** Fran Burrows** Hospital Auxiliary American Construction, IPG Employee Benefits Kathleen D. Cooke C & S. Wholesale Inc** Anonymous Grocers, Inc.* Hazel J. Anderson* Contribution Categories Sandra and Joseph Famolare David and Joanne Corey*** Kathy Anderson* G.S. Precision, Inc. Anna S. Boemig Contributions to the In memory of Margaret 2007-2008 Annual Giving In honor of George & Hilde Sinclaire Corey In honor of Jane McCauley Schneeberger & 50 Years Brattleboro Retreat Program are listed in the Crispe & Crispe following categories: of Business Philip and Mary Dunham* Mary Lou Buchanan* Robert T. Gannett** Roland and Harriet Fisher In memory of Leonard Benefactors .....$5,000 & Up Barbara K. Henderson Fleming Oil Co., Inc.** and Tim Patrons ....$1,200 to $4,999 Miriam Adams Howland** Peter and Christina Gibbons Richard and Irene Burtis* Fellows...... $600 to $1,199 John M. and Vicki Meyer Mr. and Mrs. William A. Gilbert P. Cameron Associates ...... $300 to $599 The Richards Group and Graham** Alan and Marjorie Carter** Friends ...... $150 to $299 the Richards and Taggard Dr. Jeremy S. Hoffman* Central Vermont Public Donors ...... Up to $150 families** Mike Kelliher Service Paul D. Righi, MD, PC Edmund and Dr. and Mrs. R. Keith Tom and Bev Lynch*** In memory of Robert G. Margaret Maloney Clarke** In memory of Ann Ingalls Maxfield, MD In memory of Mary Alice Joe and Debbie Cook** Prudence MacKinney* Ron Romano Riccardi Catherine M. and Robert In memory of Henry & In honor of Rae Brown Sue and Armand Nadeau G. Coonan** Gretchen MacKinney Andrew Rome** In honor of Birthing Center Dummerston Community Mr. and Mrs. Edward Barbara H. St. John** Staff and Debbie Partrick Chest F. Martin Stryker Orthopaedics Dorothy Rostov* Milly and Russ Ellis** In honor of Mark and Nick and Joan Thorndike** Melvin and Norma Shakun* Arthur S. Ellor Liz Richards Elizabeth S. Walker Peter and Susan Sherlock** Enright & Company* Roger and Judith Miller* Barry and Elsa Waxman** Ellen Smith and Alan Jordan Dr. and Mrs. Thomas O. Elizabeth F. Moore Arthur H. Westing and Mary Ann Bertles Stewart Evans** Mary L. and Jay Morgan Carol E. Westing Swiss Precision Turning, Inc. William and Janet Faucher In memory of Peter Lockwood Jon and Kathryn Thatcher** Tom and Sally Fegley and In honor of Ethel Lockwood FELLOWS Winifred Vogt** Fulflex of VT, a division of Jeff and Tammy Morse* The Moore Company Dennis D. Agallianos, MD Harold and Elizabeth In memory of Georgia-Lee Newton V. Agallianos Asterisks Denote Consecutive Years of Donations Debbie Partrick Hugh W. Barber and to Annual Giving Program In memory of Edie Dennison Joanne B. Barber* ***15 Years or More **10 – 14 Years *5 – 9 Years

page 18 Barbara & Harvey Pofcher Don Brehm Vicki M. Gragen Newton Business** Fund** In memory of “Peg” Brehm Anonymous Tim and Martha O’Connor* In honor of Dr. Eric R. Pofcher Westerlund Bob and Shelly Hain Raymond and Ann Perra Jeffry and Nanci Potash** Jill Taylor Brehm In memory of Averill Hain Bill and Paula Pettengill** Rob Prohaska In memory of Elizabeth Nancy Haydock** Anonymous River Valley Credit Union Wagner George S. Haynes** Donald and June Record Dr. and Mrs. Joseph E. Jill and Don Brehm Nan and Dick Heminway* Mark W. Reinhardt Rosen** Anonymous Barb and Dave Henry** Pat and Kevin A. Root Sam’s Outdoor Outfitters, Inc. David B. Brown Anonymous Anonymous Bruce Seddon In memory of Jana Pospisilova In memory of Phebe E. Henry Anne T. Satterthwaite** Allan and Sally Seymour Brown Ed and Arlene Herbough Peggy Scott Mr. and Mrs. Geoffrey B. Lori L. Brown Lynn and George Herzog** In memory of Larry Scott, Sr. Shields In memory of Marie Gouger Albert and Marcia Hunker Brenda L. Seitz Anonymous and Carolee Blouin Clyde and Ruth Johnson** Timothy P. Shafer and Robert G. Soucy and Brown & Roberts* Joy Wah Restaurant Deborah L. Luskin Heidi Kendrick Anonymous Lynde and Connie Kimball* Jane and Rick Sherwin** In memory of Gail Kendrick Leon N. Canick Carey Shands Lane Elaine and Paul Shield** Myrtle Stowell** Robin Carlson Dr. and Mrs. René R. Janette and Edward Smuts Carolyn Taylor-Olson, MD Gary and Alice Carrier** LaPlante** Marcia M. Spencer Bob and Karen Tortolani** Richard and Karen Carroll* Pat Laubach** Lee and Byron Stookey** Trust Company of Vermont Anonymous* Marie and Tom Lee Elisabeth V. Swift* Betty and Bill Tyler** Pamela P. Cersosimo Deborah M. Lemnah** Margaret Taplin Richard E. Nelson and Dr. Mary Chamberlin and In memory of David, Lillian Gerald Theberge and Patricia S. Verboom Mr. Jonathan Jesup & Theresa Reffi Cindy Pearson* Gregg and Ellen Wapner Robbin and Jim Chanko Joe and Anne Little* Anonymous* Whit and Tonia Wheeler In memory of Millie & Helen A. Lord** Mr. and Mrs. Jeffrey Tullman Mara Williams Oakes Moe Fadem, Trudy & In memory of John P. In honor of Colby Malcolm and Marjorie Morty Chanko Lord, MD Catherine Turner* Wright* Connecticut Valley Oral Carl Lynde and Pam United Natural Foods, Inc. Surgery Associates Matweecha Anonymous FRIENDS Deerfield Valley Energy, Inc. Mike and Carol Carl M. Dessaint VFW In memory of Ed and Mandracchia* Post 1034 Barbara and Reed Anthony* Elaine Libby Isabelle and Kimball Mann* Mr. and Mrs. David L. John R. Anton, MD* Derrig Excavating, Inc. David Manning, Inc. Williams** In honor of Dr. Bookwater Nancy and Bob DiMauro** Rick Manson Dick Wooten Patricia E. Austin Dr. Deirdre Donaldson and Althea G. McBean* Zaluzny Excavating In memory of Kenneth Austin Mr. Alan Dann* Judith H. McBean, MD Corporation** Robert W. Backus, MD* William and Doris Doyle Arlette and George Miller In honor of Dr. Ed Elliott Mona Duke Angela N. Millette DONORS Mr. and Mrs. James F. John M. Dunham In memory of Merrill Fletcher Baker, II John and Virginia Enola* Letha E. Mills, MD Melissa Affinito Stephen and Jane Baker In memory of Ozzie Stowell George P. Moser, Jr. Helen Aiken Basha Freudenberg Larry and Linda Enright Donald and Patricia Munson In memory of Maynard Aiken Patti Jean and Raymond Anonymous William F. Murray and Amidon Electric** Barnes Martin and Kathleen Alison Macrae* Richard and Daisy Anderberg Linda R. Bedard Feldstein* Margaret M. Murtha H. H. Anderson In memory of Annie Bedard Dan and Judy Freed In loving memory of Winifred Jacquie Walker and Steve Deborah Berdan Kathleen Z. Galanes* G. Murtha Anderson Bettina Berg Isabelle Gander** Mr. and Mrs. Henry L. Sally Andrews In memory of Cindy Harlow Barbara Z. Gentry* Nash, Jr. Fran Aquadro Don W. Berg In memory of my son, Jason Alice and Andy Natowich Linda and Stephen Areman Kirsten Beske and David Barbara and Milton In memory of Barbara Margaret and Kent Armstrong Dunn Gilmore* “Bobbie” Richards Ruth Atwater Ted and Barb Borek** GPI Construction, Inc.** Clyde A. Newton, MD** Deanna Auger

page 19 John and Elisabeth Babbitt** Anonymous Anonymous Susan E. Gauvin Carol Bailey* In honor of Ernest Kinoy Bernard F. Doyle In memory of Ronald C. Michael and Julie Ball Joan Cersosimo Anonymous Gauvin Alta E. Barber** Chris Chapman** Robert D. Doyle* June B. Generous* Verna Barcomb In memory of Ralph and Wendy L. Dubois Devin J. Starlanyl In honor of all who need it Hope Chapman Maureen Duca Michael Goldberg and Barbara Baribeau* John and Nancy Chard Robert and Katherine Terry Keegan Leo F. Barile, Jr. Jonathan Chase DuGrenier Karen A. Gore Mr. and Mrs. R. R. Barrett, Jr.* Anthony P. Checchia*** Robert and Gladys Earle** Doris S. Goss In honor of Drs. Daly and Mark S. Chickering and Easy Does It Group Joseph and Susanna Grannis Gadowski Susan E. Osgood Bill and Elaine Ellis Elaine and Ted Grant* Howard W. Bell* Anna K. Clark Kimberly Ellis In honor of Our Children Joan and Jim Bensinger In memory of Rodney & Estey Dental Center and Grandchildren Jack and Judith Berkley* Jeffrey Clark Barbara A. Evans** David and Madeline Gray* Frank and Helga Beyer Edward W. and Cynthia H. In honor of Oncology Dept. Mr. and Mrs. Alan S. In memory of The Beyer and Clark Kathy Evans, RN Greenspan Jonke Families Anonymous In memory of my brother, William and Ruth Gross Col. (Ret.) and Mrs. Nelson Martha Clark* Kevin Anonymous*** B. Bond*** Michael and Lynn Cohan Robert and Margaret Evans Malcolm and Mary Guild Tracy and Daniel Boucher Diane and Richard Cooke In honor of Sisters, Eileen Paul and Karen Gustafson In honor of 2008 Employee Frances S. Cooke and Renee Marcia L. Hamilton Annual Fund Committee In memory of Joyce W. Marilyn Boudreau* Every possible effort has been made to ensure Hamilton In memory of William P. Hefty accuracy in these listings. If you find an error, Arne E. Hammarlund Carol Boyes and Ryland please accept our sincere apology and notify the Alison Hannan White Development Office at 802-257-8314 or email Walter and Mary Harrington* Debbie and Peter Boyle** [email protected]. Thank you. Anonymous Casey and Pat Bozetarnik Pamela R. Harvey Allan and Patricia Braman Mr. and Mrs. Richard Corey Christin Fagan Kimi Hasegawa* Patrice Murray and Fred Wendy Cornwell* Harriet M. Fairbank Merry B. Haskell Breunig Mr. and Mrs. Leon L. Corse In memory of Helen Watson Donald and Joanne Hayward Jan Bristol** Lynn and Jesse Corum Cynthia W. Fairchild** Ken and Cal Heile In memory of Jeff King M. Patricia Cote Nancy Farrar** Lillian Hellinger Pauline R. Bristol** L. Jane Crossmon* Douglas Favreau and Raymond A. and In memory of Edwin E. Bristol In memory of parents, Helen Anglos Martha H. Hemingway* Lillian M. Brookes Walter & Gladys Crossmon In memory of Pauline Most Mary Alice Herbert Patricia L. Brooks Brian and Kelli Crego Carolyn DiNicola Fawley Virginia D. and Deborah Brown Charles R. Cummings** and Brad Fawley Lee D. Hines** In honor of BMH Nurses In memory of Ann H. Elizabeth Fedora Vic and Nori Howe** Forrest C. Brown** Cummings In memory of William, Nancy Howes Jonathan Bump Wells C. Cunningham, Sr. Louis & Eleanor Fedora Josephine S. Hulbirt Nancy Burrington Janice Cutler W. Bruce Fenn and Fred and Dot Humphrey Burrows Specialized Sports/ Marion T. Deaett Linda M. Gordon Barbara Jadlowski Bob Woodworth** Charlotte Dean Kenneth and Virginia Fisher Christine and Frank Jagisch Heidi Peterson and Ken John and Margaret Gail Fleming John and Linda James* Butcher DeAngelis* Gordon G. Fontaine, Jr. Joyce E. James Mary Byrnes and Warren Ralph Dell and Karen Hein Charles France** David and Kathleen Jock** Morse* Philip and June Dibble Thomas Franks Homer and Allison Johnson Peg Canal-Wittler Anonymous** Fraternal Order of Eagles Anonymous John and Mary Carnahan* Joan DiMonda Auxiliary #2445* Anonymous Anonymous Laurie J. Dix Anonymous Judy Jones* Catholic Daughters, Court Winifred Dolan Alice and Castle Freeman Dr. Marcy and DeeDee Jones* St Joseph Bernice L. Dominique Tom and Carole Frizzell Virginia Jones Elizabeth J. Catlin and Pearl Doubleday Gil Gallup Emma M. Jones-Higley Jared P. Flynn In memory of Jason Doubleday Carlton R. Garland In memory of Ira Granger page 20 Karen Kale T. Howard and Etta S. David and Cynthia Patriquin Mr. and Mrs. George J. Stephen J. Kapral Mattison In memory of Thomas Payne Shumlin* Anonymous Beth A. McCabe Faith L. Pepe Thomas B. Silko Mr. and Mrs. Gary Katz Kathleen M. Messier Shirley and James Perkins Ellie Silliman Jack and Barbara Keil Cindy and John Meyer Bob and Mary Perusse, Sr. Norman Skorstad and Christine Kelly Walter and Elaine Meyer In memory of Alex Perusse Mary Grove Bill and Martha Kelly Paul and Mary Miller** Jean C. Pett Donna L. Smith Wendy L. Kerlin In honor of Joanne Boyd In memory of Dennis W. Pett In memory of Sidney & In honor of Arlene Kerlin Kathleen Mills* Mr. and Mrs. Joseph Marion Smith Dawn Kersula RN, IBCLC Charmaine S. Mockler* Pichette* Esta B. Smith In honor of B.C. Nurses Mitch and Martha Momaney Lynda W. Place Anonymous Pamela J. King Steven A. Monte* Anonymous** Elizabeth Sorensen & Bob and Shirley King Fred and Carol Moriarty Boris Politziner son, Thomas* Sylvia Kinney** Jerry and Sandy Morrison In memory of Marcus Mary Jean Sotelo Ruth S. Knights** Meris Morrison Politziner In memory of Ronald C. Knights of Columbus Leo Stephan Morse and Jill Spiro Peter and Jane Powers Gauvin Council #917* Michelle M. Mortimer In memory of Brian Wright David and Janet Soyer In memory of Deceased Barbara Emery Moseley Leanne Powers Don and Shirley Spencer Brother Knights Mount Snow Resort Robert and Sen Pen Pu** Karen Speranza The Krasny Family Craig B. Mousin and Jan Puchalski** Doris I. Spicer* Loretta Kulmus Chris Inserra Erleine Putnam In memory of John G. Spicer Emily H. Kunreuther In memory of Dorothy & In memory of Beverly & John and Targ Spicer** Laurie Kuralt Carl Mousin Phil Packard Bertie and Christine Sprague In honor of SCU Staff Gwen Mousin R.O.V. Technologies, Inc. In memory of Mary H. Flynn Doug and Marilyn LaBarr Colleen Murphy Kim Friedman and June St. John Nancy LaBeau* Mike and Beth Muskat Tom Redden In memory of Sam St. John Jack and Audrey Landau In memory of Bob and Franz P. Reichsman* Vivian and Dean Stadel Nancy and Robert Lanoue Julie Rosegrant Mary Reichsman Pernille H. Stage Lynette C. Latham Dana Nelson Ross Reitz In memory of Bendt Borgesen In memory of Lorraine Richard Nelson* Zephyr and Maria Renaud Arthur W. Standley Saulnier David and Betsy Dorothy M. Rice Russell and Doris Stephens* Vincent and Neumeister** Peter and Liz Richards Donald and Alice Stockwell Barbara Latronica Anonymous Craig and Linda Rinder* Nancy E. Stockwell Charles and Ann Lavalla** Joann H. Nichols* Louise S. Ripley** Nancy Wohl Joseph and Eileen Lawrence Anonymous Burt and Joanne Roberts* Aaron E. Struthers In memory of Rita and Paul and Jody Normandeau Mary D. Rose Mrs. Whitney A. Stuart* Margaret Mulhern John A. North** Anonymous Dr. Carol Suitor Gail and Ted Levasseur North End Market Eloise S. Ross Douglas and Ann Switzer In memory of Stanley Iwanec Northeast Home Loan Jane Rosser and Ken Vitale Catherine C. Tallen Dr. Thomas W. Lewis Employees Timothy J. Ryan, Jr.** In memory of George W. Tallen Gary and Doreen Lincoln Northland Insurance Group Anonymous Ken and Marie Tatro George and Adelay Liss Robert and Nancy Oakes Anonymous Nancy J. Taylor Thea Lloyd and Jurg Jenzer Richard H. Olson, Sr.** Sanel Auto Parts Co.** In honor of Dr. Carolyn Nita Lowery Judith Palmer Arthur and Michele Taylor-Olson’s birthday Deborah L. Lynch P. Paolantonio Schubert** Anonymous James B. Maland In memory and In honor of Robert and Naomi Schwartz Thai Garden Thomas and Sumiko my sisters Jon and Kerry Secrest Anita Thorn Mansfield Bette and Raymond Parent Sylvia A. Seitz Anonymous Ja’net Marchant Laura Parker Mr. and Mrs. Lionel Phil and Dottie Turner Aline D. Martin Deana M. Parrish A. Sharlow Evie Tustin Rosa W. Mass In memory of Charles Murray Aline Shipp In honor of The Birthing Evrett Masters Floyd F. Patno** Nancy Shulman and Center Nurses In memory of Linda Watson In memory of Elizabeth Patno Russ Pritting Mr. and Mrs. Frederick Masters Arlene J. Paton W. Tyler

page 21 David and Linda Underhill* Karen LeDuc William E. Uptegrove Commemorative Gifts Help BMH Kim and Isabelle Mann Paul and Merrilyn A commemorative gift is a way to honor the memory Jane McCauley Van Gelder of a loved one, celebrate a special event, or to show Anonymous Peter and Susan Van Oot** appreciation for care received at BMH. For additional Stephan A. Morse and Frank J. Vara information you are invited to call the Office of Jill Spiro Marian Venn* Development at 802-257-8314 or visit us on the web at Margaret M. (Meg) Murtha Gail Ventura* www.bmhvt.org/giving/ways.shtml. David and Betsy Neumeister In honor of 3rd Floor Nurses Paul and Jody Normandeau VFW Post 1034 Ladies Peter and Jane Powers In Memory of Michael Auxiliary* Cathy Stover The Richards Group A. DeLuca Mariquita Vitzthum* Robert Tortolani, MD Sunshine Club Mr. and Mrs. Stillman Dorothy Shetler Mary Urquhart Ed and Norma Safer L. Vonderhorst Barbara St. John Frank Vara Elaine and Paul Shield The Vranos Family Paul Wanta Mara Williams Oakes In Honor of Richard Wayne and Judith Bob Woodworth and Hamilton’s Birthday In Memory of Beatrice Mann Wagenbach Barbara Harris Ira Wagner Shirley and Fred Tyler Elaine and Paul Shield Marilyn and Fred Yeadon In honor of Leah Wagner In Memory of Betsy Livernois In Memory of Dwight Miller Janet M. Walkiewicz* In Memory of Ruth A. Don and Beverly Webster Pam Amato Barbara and Harvey Pofcher Rousseau Tabitha M. Weeks Cheryl Aplin Mr. & Mrs. J. Patrick, In Memory of Ethel T. Mary N. Western Nancy Barber Marissa, Seth and Nastou John and Cynthia Wilcox BMH Medical Staff Luke Morris Mr. and Mrs. James F. Brattleboro Federation Len and Barbara Darling Williams of Nurses Roy Johan In Memory and in Honor of In memory of Jeffrey Norman Martha Clark Mr. and Mrs. Robert J. Richard “Rick” Sherwin Williams Wendy Cornwell Langevin Pat Austin Mary Faith Wilson* Daniel Drish Marina F. Latchis Debbie and Dennis Baker Mike A. Woodruff Barbara Evans Deb and Bob Bashford In Memory of Barbara Arlyne P. Yeaw* Joyce Garfield Reid and Ann Burdick “Bobbie” Richards Erwin and Mary Stockwell Kimberlee Geer-Curtiss Frances Burrows Thelma Zak Craig Goldberg, DO Amidon Electric Charles R. Cummings In memory of Catherine Wright Robin Heald Debbie and Dennis Baker Curves Staff Anonymous Mark Herman-May Bill and Linda Bedard Jack and Maureen Dunham In memory of Lora Jean Collette Barbara Kono Donna and Pal Borofsky Jack and Cindy Falvey Rupert Zinn Karen Muszynski Brattleboro Development Susan, Doug and Ali Fenn Zinn Graphics, Inc.* Susan Nadeau Credit Corporation Dick and Barb Fleming Clyde A. Newton, MD Frances Burrows G. S. Precision, Inc. Sean O’Connell Joan Cersosimo COMMEMORATIVE Sue and Art Greenbaum Sue Ohmart Jonathan Chase Walt and Mary Harrington GIFTS Laura Parker Chittenden Bank Barb and Dave Henry Arlene Paton Ruth Clark Cheppy and Mac Holladay In Memory of David A. Bruce Carol Potvin Joanne and David Corey Green Street School Ann M. LaPlante Leanne Powers Charles R. Cummings Claire and Mike Lavender Rescue Inc. Staff Philip and Mary Dunham In Memory of Hannah Evelyn MacDougall Paul D. Righi, MD Gladys Earle Frank and Betty Merrill Bucossi Linda Rimkunos, MD Dick and Barb Fleming The Cass Family John and Vicki Meyer E. James Roberts Barbara C. Fletcher Jean B. Momaney Richard H. Hamilton Michael and JoAnne Rogers William H. Frank F. Lucille Mitchell Stephan A. Morse and Christopher Schmidt, MD GPI Construction Inc. Jill Spiro Sallie and Greg Pottle Linda Shea Richard H. Hamilton TransCanada Hydro David and Betsy Neumeister Gloria Solar Jane F. Hufnagel Martha and Tim O’Connor Employees John Starkey Pat Laubach Thomas Zappula Peter and Jane Powers

page 22 Arlene, John and DESIGNATED FOR In Memory of Ruth Barnes 1904 Michael J. Rec GRATEFUL Brattleboro Anesthesia LEGACY SOCIETY Mark, Liz and PATIENT PROGRAM Associates, PC Annie Richards Susan Kay Stein, DO Mr. & Mrs. Charles E. Anonymous Elaine and Paul Shield Amidon Patricia and David Buck Ellen Smith DESIGNATED FOR Estate of Hildegard Baehne Joyana, Steve and Friends at Stingray Optics ONCOLOGY Bill & Linda Bedard Isaac Damon The Taggard Family BCC Ladies Golf Association Estate of Helen Durant Alfred and Barbara Merritt Betty and Bill Tyler Brattleboro Emblem Club Estate of Lilliane A. Ebeling Dennis and Jill Roth Mara Williams Oakes Martha Jane Fenn Ernest and Jeanne Rueter Douglas and Mary Wilson In Memory of Marilyn Estate of Elisabeth N. Freeze Anonymous Bob Woodworth and London Robert T. Gannett Dr. and Mrs. Ralph Wallace Barbara Harris Timber Creek Tennis Estate of Victoria George Tourney Contributions Christina & Peter Gibbons In Honor of exceptional In Memory of Forrest M. Estate of Jean B. Gorsuch care from Emergency In Memory of Heidi M. Teeson Estate of Kate Haagen Staff on 11/26/07 Bollman Jacques Brunswick and Vernon B. Hagenbuckle Trust Winifred Vogt Louise Desjardins Julie and Paul Johnson Ed Hurley Mr. and Mrs. Robert Earle In Memory of Nicholas & Elizabeth R. Harrison Jim and Isabelle English DESIGNATED FOR Frank Giamartino Estate of Ruth B. MacMichael Kitchen World Inc. REACH OUT & READ Anonymous Rick Manson Evelyn MacDougall Nicholas Johnson and Estate of Agnes McGregor Deborah Bernstein The Taggard Family In Memory of Helen Lord Elizabeth F. Moore Landmark College Fran Burrows Estate of Evelena S. Oakes In Memory of Tasha Tudor Mara Williams Oakes David and Joanne Corey DESIGNATED FOR Barbara and Harvey Pofcher Howard & Lorene O’Bryan Philip and Mary Dunham RN FUND The Clyde Johnson family Hospital Fund SPECIAL & Anonymous Estate of Wales W. Read David and Laura Perry John and Marilyn RESTRICTED GIFTS F. David Sheldon Estate of Dorothy E. Robbins Bookwalter Estate of Dorothy Roddy DESIGNATED FOR DESIGNATED FOR Brattleboro Anesthesia Estate of Eleanor W. Rogers CARDIO/PULMONARY KOMEN BREAST Associates, PC Susan & Peter Sherlock REHAB CANCER FUND Gregory and Amy Gadowski Estate of Annamae Merry Haskell VT/NH Affiliate of Susan G. Betsey Snow In Memory of Lawrence R. Dana F. McGinn, MD,FAAO Komen for the Cure Ellen Smith Scott, Sr. Christopher and Heidi Kendrick & Russell E. Barrett DESIGNATED FOR Patricia Meyer Robert G. Soucy Jan Bristol LIFELINE Eric Pofcher and Elizabeth R. Stearns Alice Chapman SCHOLARSHIPS Wendy Bayliss Charitable Trust Florence Dixon Brattleboro Memorial Peter and Elizabeth Richards Estate of Robert M. Stebbins Thelma D. Dubriske Hospital Auxiliary Paul D. Righi, MD Estate of Elizabeth R. Tailleur Doug and Joanne Gray Joseph E. Rosen, MD Estate of Beatrice T. Warren Priscilla Haselton Burton D. Tepfer, MD Donald K. Maher Dolores Nessing Leah and Jim Plummer Pulmonary and Cardiac Rehab Maintenance Planning Your Gift-Leaving a Legacy Participants Charitable bequests and trusts are excellent means of expressing appreciation for our care Putney Post Office Employees and services. By naming Brattleboro Memorial Hospital in your will or charitable trust, Cy Struthers you help to ensure the provision of high quality health care for generations to come. If you Joanne and Peter Tanner would like more information about ways to make a legacy gift or learn more about The 1904 Legacy Society, please contact the Director of Development at 802-257-8314 or visit us on the web at www.bmhvt.org/giving/1904.shtml.

page 23 Nonprofit U.S Postage PAID Brattleboro Memorial Hospital EXCEPTIONAL CARE FOR OUR COMMU NITY Putney, VT Permit 1 17 Belmont Avenue Brattleboro, VT 05301

Mission Brattleboro Memorial Hospital will provide community-based health services POSTAL CUSTOMER delivered with compassion and respect. Vision Best patient care experience- every patient; every time Best place to work- employees / volunteers / medical staff

If you have received more than one copy of Healthwise, we request that you consider passing it on to a friend or neighbor. Thank you.

Giving to the BMH Annual Fund When reaching out to help, it is always good to know that to designate these funds where they are most needed, all your efforts will have an immediate impact on solving a problem. of which helps BMH meet the changing demands and That is what happens when Brattleboro Memorial Hospital challenges that face our community hospital. supporters make an unrestricted gift to the hospital. Whether If you are interested in learning more about the many it is to purchase new equipment, help pay for quality ways your gifts help BMH, please go to our website www. programming or to use in recruiting new physicians, these bmhvt.org/giving to read more. unrestricted dollars allow the board and senior leadership

Other Stewards Donors Associates Supporters Friends $ ______Up to $2,500 Up to $1,000 Up to $550 Up to $250 Up to $100 I would like my gift to support: Electronic Medical Records Uncompensated Care Area of Greatest Need Name(s) Please print name(s) as you would like to be listed in acknowledgements. Brattleboro Address Memorial Hospital EXCEPTIONAL CARE FOR OUR COMMUNITY I prefer to make my contribution by credit card: VISA MasterCard Discover

Card Number Exp. date VTC #(3 digit # on back)

Print name on card Signature My phone number I prefer my gift to be anonymous

This gift is made memory of in honor of Please send a commemorative gift announcement to Address Your gift is tax-deductible to the extent of the law. Please make your check payable to: Brattleboro Memorial Hospital. Mail contribution to: BMH Development Office, 17 Belmont Avenue, Brattleboro, VT 05301