ATF 2020 January 16, 2020 Bandar Seri Begawan, Brunei Front Cover.Pdf 2 14/12/2019 03:27:45

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ATF 2020 January 16, 2020 Bandar Seri Begawan, Brunei Front Cover.pdf 2 14/12/2019 03:27:45

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Badung - Bali Inner Cover.pdf 1 14/12/2019 03:48:12

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ATF 2020 January 16, 2020 Bandar Seri Begawan, Brunei Front Cover.pdf 2 14/12/2019 03:27:45

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Badung - Bali January 16, 2020 Bandar Seri Begawan, Brunei

New European markets shine bright Unique offerings and warm locals here are fuelling the growing demand

By Pamela Chow also been sending Dutch travellers to “already sell themselves”, he said, adding New source markets in eastern and cen- “every part of South-east Asia, especially that other South-east Asian destinations tral Europe are glowing for South-east the ASEAN countries”, said its director SH such as Malaysia, Indonesia and Brunei Asia, just as destinations in the region face Oei. need to step up their promotional push. falling numbers from traditional Euro- He added: “We have special ties with Another area of concern in travelling to pean markets like Germany and the UK, Indonesia, where we’ve been sending Asia is the tourist infrastructure and ac- reported travel agents at ATF 2020. many travellers from the Netherlands. cessibility, commented the agents. Many VietUnique Travel and Myanmar- We get all kinds of travellers, from young “new” destinations spotlighted by NTOs based Nature Dream Travels & Tours told customers to retirees with pension, and still require significant developments and the TTG Show Daily that numbers from they could go for something more relax- enhancements in order to become viable Russia and Greece are strong, with these ing like Lake Toba, or more adventurous for tourism, observed Oei. TTG’s lensmen are on the prowl groups preferring to visit three or four like the jungles of Bukit Bintang. The Ko- Moreover, with more European mar- for great photos. See this countries in a single trip. modo dragons are very popular now, but kets coming into Asia, the need for in- photo and more at our online gallery Filiz Koçer, owner of Turkish agency with the recent closure of Komodo Island, terpreters and language-proficient guides by scanning the code above. Karmitur, explained that the region holds we’re selling more tours to the Lingga Is- becomes increasingly paramount, noted many new and different sights for Turkish lands and Flores.” Monfort. “It would be good for these travellers that cannot be found elsewhere. Also undeterred by the long journey destinations to look at their logistics, es- “Flights to Asia take a long time, so when are the Spaniards, who “love Asia” for its pecially to consider Spanish-speaking my clients come, they will chain destina- welcoming locals and unique food, said guides. It’s easy to find guides who can TTG backs South- tions like Vietnam, Cambodia, Laos and Jaime Monfort, operations manager of speak English, French, or even Russian, Singapore,” she shared. Spain-based Bidtravel. Top destinations but it is almost impossible to find one who east Asia promotion Amsterdam-based Asfalea Travel has like Thailand, Vietnam and Cambodia can guide in Spanish,” he said. with new products By Karen Yue Looking to support ASEAN Tour- ism Marketing Working Group’s desire to establish a better understanding of South-east Asia’s tourism potential in the global marketplace, TTG Asia Media has launched Southeast-Asia.COM, a website that provides extensive information on travel products around the region. Content is built around five popular travel themes – Adventure, Culture, Eat, Family, Shop – with more than 5,800 travel products available for purchase via TTG’s bookasean.com booking engine. On top of this, a white label solution has been put out for travel agents to adopt, with 10 expressions of interest since Oc- tober 2019. Soon to come in 1H2020, according Royal support for ATF 2020 to Darren Ng, managing director of TTG Asia Media, are a series of paid experien- His Royal Highness Prince Haji Al-Muhtadee Billah ibni Sultan Haji Hassanal Bolkiah Mu’izzaddin Waddaulah, the Crown Prince tial trails in Singapore, Kuala Lumpur and and Senior Minister in the Prime Minister’s Office (seventh from left) of Brunei Darussalam leads the opening gala of ATF 2020 Manila that utilise Augmented Reality and on Tuesday evening, symbolising a nod to the event’s critical contribution to regional tourism development. audio recordings to enhance the sights Photo by Yingyong Unanongrak travellers will see. Downloadable through Southeast-Asia.COM, the trails come with attractive vouchers and discounts at participating dining and retail outlets. Debuting soon as well is the Experi- New website to replace ASEANTourism.Travel ence Pass which offers bundled prices for attraction entrance tickets. Travellers will By S Puvaneswary tourism and the diversity of the region’s It also provides useful traveller tips for be issued a unique barcode for ease of use. Visitseasia.travel, launched products. each of the 10 ASEAN member countries, Southeast-Asia.COM is endorsed by at the opening ceremony Speaking at a press conference yester- such as habits and traditions, safety ad- ASEAN Tourism Marketing Working of ATF 2020 on Tuesday day afternoon, Suvimol Thanasarakij, vice, and visa requirements and recom- Group of the 10 ASEAN NTOs. evening, will soon replace ASEAN Tourism Marketing Coordinator, mended vaccinations. the current ASEAN- explained that the new Visitseasia.travel While it does not sell tour packages Tourism.Travel web- sports a modern look and is more user- now, Suvimol did not discount the idea site as the vehicle for friendly than the current site. that this might be offered in future up- raising the awareness The website serves as an information dates of the website. of South-east Asian platform, capturing various travel expe- She said the website was needed, as riences and products across categories “a brand audit study revealed that ASE- such as Adventure & Sports, Beaches & AN is seen more as a political entity Suvimol: changing Islands, Cruise, Nightlife and Entertain- rather than a region that is welcoming things up ment. to travellers”. NEWS

In brief Temburong Bridge inspires SE Asians crave tech advances Single apps for all travel needs, passport free travel, and mobile app check-in are the top three new travel norms expected new tourism investments by travellers in the 2020s, said a new report by Agoda. Specifically, South-east Asians expect New packages, community projects, luxury eco-resort among upcoming lures these technological advances to simplify travel, with half of all respondents in In- By Marissa Carruthers Temburong from Bandar Seri Begawan Siti Nur Hazirah Bte Haji Abd Latif, donesia, Singapore, Malaysia, Taiwan, the Brunei’s Temburong district is gearing must pass through four border checks, assistant officer of marketing and prod- Philippines and Thailand expecting this up for more visitors as South-east Asia’s catching a 45-minute speed boat to uct development at tour operator Darus- to be the norm in the next decade. longest overseas bridge nears completion. complete the journey. The B$1.6 billion salam Holdings, said the bridge will bring The 30km Temburong Bridge and (US$1.2 billion) bridge will shave 70km opportunities for communities to de- APAC travel market growing fast causeway will link the capital Bandar Seri off the journey. velop products that will boost the local Asia-Pacific is the fastest growing region Begawan with the district, eliminating the Salinah Selleh, acting deputy director economy. for travel and tourism, as it is home need for travellers to pass through bor- of Brunei Tourism’s tourism develop- This month, Eco-Green Development to 80 per cent of the world’s strongest ders with the Malaysian state of Sarawak ment department, told TTG Show Daily: announced it will start construction of performing tourism cities. The region and reducing travel time from two hours “We hope to see the bridge contribute to Temburong’s first luxury eco-resort. The contributes US$915 billion, or 33 per to less than 30 minutes. a rise in tourism. As well as international B$4.5 million two-hectare project will cent, in direct travel and tourism GDP, Currently, visitors wanting to get to visitors, we hope it will lead to an increase feature 30 chalet-style villas and is slated according to a report by the World Travel in domestic tourism. Not a lot of locals to be completed by the end of 2020. & Tourism Council. have visited Temburong because it is not The company has pledged a further easily accessible.” B$300,000 to refurbish Temburong’s old Salinah added the ministry is working district office into a tourist information with tour operators in the area to develop centre. full-day to multiple-day packages that Meanwhile, the Ministry of Primary AHRA speaks will appeal to both international and do- Resources and Tourism also plans to in- mestic visitors. vest B$387,000 into developing a river out against event centre in Batang Duri to service boats cruising to Ulu Temburong National partnerships with Park. Hazirah said: “There are a lot of prod- short-term rentals There are a lot of products ucts and attractions that can be developed and attractions that can be in Temburong district; with the bridge By Mimi Hudoyo The nine-year, five-Games partnership developed in Temburong comes huge potential.” Tom Chong Tze Tzen, assistant tour su- inked last November between the In- district... pervisor of Freme, welcomed the bridge, ternational Olympic Committee (IOC) Siti Nur Hazirah Bte Haji Abd Latif claiming it adds flexibility. However, he and Airbnb to provide accommodation Assistant officer of marketing and noted: “Without the speedboat, guests for athletes, spectators and fans has put product development, lose the experience of travelling through South-east Asian hoteliers on edge even Darussalam Holdings the mangroves.” though none of the arrangement will make it to this region. As a global Partner, Airbnb will support the Olympic Games Tokyo 2020, the Olympic Winter Games Beijing 2022, the It’s the age of Olympic Games Paris 2024, the Olympic Winter Games Milano Cortina 2026 and active silvers the Olympic Games Los Angeles 2028. Speaking on behalf By Pamela Chow of the ASEAN Hotel Retirees are getting gutsier with their & Restaurant Associa- travels and eschewing laid-back itiner- tion (AHRA), presi- aries for more exciting and adventurous dent Eugene Yap said ones, observed travel agents at ATF 2020. such an arrangement “I have customers from Japan who are will be rejected by ho- 65 years old or older, and they love ad- teliers in South-east venture. They go trekking by waterfalls, Asia due to the lack of Yap: no go in cycling and even kayaking,” said Nora- South-east Asia regulations on short- koun Tanseri, manager, Lao Boutique term rentals, which Travel, who added that favoured itinerar- could result in safety and security prob- ies also include nature experiences such lems that would dent the destination’s as staying in treehouses, gibbon-spotting, reputation. and Mekong dolphin-sighting. Yap said: “What the IOC did with Even in a relaxing destination like Bali, Airbnb may inspire similar arrangements older travellers are swapping out their for regional events such as the Southeast beach towels for sporting gear as they Asian Games. AHRA does not welcome take a gander at low-impact water activi- such arrangements.” ties and land exploration, said TRM Hos- He explained: “There are issues of pitality’s sales manager Mardian Putra. short-term rentals being a source of pub- Nensi Setyaningsih, ASEAN inbound lic nuisance, and concerns around safety manager, TMS Tours, chimed in that and security. In the worst-case scenario, these guests are opting for more invigor- one is not able to trace terrorists who ating activities that include tree-top ad- come into a destination and stay with an venture courses, snorkelling or a jungle unregulated short-term rental. With le- lazy river. gitimate hotels, all guests are registered so “For our older guests, we can work to- the government can get all the informa- gether with the tour company to arrange tion they need.” a special tour that can provide activities Working with short-term rentals also that are not as dangerous. For example, Have you got a minute? result in diminished economic impact we can replace river rafting with an out- for the destination, opined Yap who ex- door lunch (while still giving them ac- A new speed dating meeting format was introduced yesterday at ATF 2020, with plained that hotels are a major contribu- cess to) other activities on the tour like all buyers and sellers given a quick 60 seconds to make introductions and sow the tor to local taxes and tourism receipts tree-top adventure and snorkelling,” said first seeds for a lasting business connection. Photo by Yingyong Unanongrak through their onsite recreational and din- Mardian. ing facilities.

2 • January 16, 2020 ATF Mandalika.pdf 5 14/12/2019 02:54:57

In the mood for some ultimate beach-hopping, amazing sightseeing, and unique lodgings? Check out these fun ideas to try in and around Mandalika, an exciting destination set to emerge as the new Bali. Take a convenient ight to Lombok International Airport and then a 30-minute drive will transport you to Mandalika that is located at the south coast of Lombok and is also easily accessible via sea. Attracting travelers of all kinds, these 8 great

Merese Hill Seger beach Climb the Merese Hills and let Breathe in the scenic beauty of the the dramatic sunset view steal secluded Seger Beach from the your heart. Watch the stunning hilltop, take selfies on the bamboo the coastline immersed in the bridge, enjoy a fresh coconut, gold, orange, and red hues of snorkel or go surfing. the sky as the sun sinks into the ocean.

Unique Hotel It’s not difficult to find a unique accommodation option in Manda- lika that suits your travel style. From Local Food homestays to C From a sumptuous array of internation- world-class al cuisines to tempting traditional local M resorts, from meals, there’s something for everyone Y budget hotels to when it comes to the options of eateries splurge-worthy CM on Kuta Street. villas, Mandalika MY offers a vast array CY of lodging choices.

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Tanjung Aan Find your own quiet spot at Tanjung Aan, one of the best beaches in Mandalika, Lombok. Relax on the pristine white sand under a shady palm tree or lounge under a bamboo Kuta Mandalika parasol as you soak in amazing views of the The Kuta Mandalika Beach is clear blue water. Capture a moment on the situated in the central tourist Insta-famous beach swing, swim, snorkel, area of Mandalika, where the surf or try some stand-up paddle boarding. future MotoGP circuits are being constructed. Hang out at the busy beach for a lovely afternoon, enjoy a host of water activities, have fun at the playground with your family, rejoice in the glorious sunset hours, or chill Traditional Treatment in the nearby cafes. Stop by at Awaken your senses; practice yoga in Mandalika’s serene environment. Pamper yourself with traditional treatments or get a relaxing massage at the local spas in Traditional Souvenir Mandalika, Lombok. Bring home a piece of Mandalika with you. Buy the traditional souvenirs that include jewelry, handicrafts, and Tenun, a hand-woven fabric that’s a signature souvenir of Lombok. NEWS

Soundbite Singapore reveals major “Clients travel so far and stay for two weeks in the same Thai hotel. They get bored, so we want to combine Thailand with a new Muslim tourism campaign destination for Latvians. The Philippines is it, and we want New projects aim to encourage unique interactions, spending on sights, dining to be one of the first Latvian companies to (offer the Philippines) before she research company CrescentRating on a manufacturer to do a photowalk.” booms.” series of tourism products and market- These roll-outs aim to make Singapore – Alexander Borovsky, ing collaterals targeting Muslim travellers “more discoverable” for Muslim travellers director of Big Asia Tour around Asia. in the region, explained Dawn Ng, area (Latvia) These STB projects include a 44-page director, Malaysia & Brunei, STB. guide book developed with CrescentRat- According to CrescentRating, this seg- ing that details not only Halal dining ment holds significant weight in Singa- offerings in Singapore, but also hidden pore’s tourism balance, accounting for Numbers that matter cultural activities and local Malay entre- an estimated 18 to 20 per cent of overall The percentage of surveyed preneurs and business owners that travel- arrivals. Among Asia’s non-Muslim ma- 63 travellers who said they enjoy the lers can discover, revealed Fazal Bahard- jority countries, Singapore places first by airport experience, a jump of 13 percent- een, CEO of CrescentRating & Halaltrip. a long shot, noted Fazal. age points from 2018 when only 50% of This book will be released as early as next While Singapore has been a high-rank- travellers said the same, according to the month in English, and will subsequently ing destination among Muslim travellers, Collinson’s Airport Journey report. be published in Bahasa Melayu and Ba- a study conducted by HHWT found that From left: STB’s Dawn Ng, CrescentRating’s hasa Indonesia. the destination has not sufficiently com- The percentage of travellers who Fazal Bahardeen and Have Halal Will Travel’s Meanwhile, HHWT will come in with municated its authentic offerings and sto- 88routinely spend over US$200 at Mikhail Melvin Goh a number of brand partnerships to de- ries to the Muslim market. the airport said the airport experience is velop online promotions and tour prod- These upcoming market engagements an enjoyable part of the journey. On the By Pamela Chow ucts targeting Muslim millennials and are hence hoped to plug this gap, while other hand, the least satisfied travellers Singapore is stepping up its game for families. Its co-founder Mikhail Melvin also serving as a “platform for conversion” spend less than US$28, indicating that Muslim travellers with a mega campaign Goh shared: “We are bringing in several for Muslims to make further reservations satisfied travellers spend more at airports. set to launch as early as next month. Shar- big partners for this year-long project at Singapore’s attractions and dining es- ing the news in a panel session yesterday with STB. These include Klook, who can tablishments, expressed Ng. The percentage contribution at ATF 2020, the Singapore Tourism direct Muslim travellers to (Singapore’s) She added that Singapore’s multicul- 48.5Asia-Pacific airports make Board (STB) announced that it will be attractions and vendors, and Traveloka tural history can serve to pull in more to global spend on airport upgrades, working together with booking platform for the Indonesian market. To spice Muslim tourists with personal stories making the region the busiest for such Have Halal Will Travel (HHWT) and things up, we also brought in a cellphone with which they can resonate. activities. Longhaul multi-gen groups on the rise By Mimi Hudoyo director of business development with Multi-generation families from long- Panorama Destination Indonesia. His haul markets are holidaying in South- company has handled several family Editorial east Asia with evolved requirements, groups from the Netherlands, France and Karen Yue Group Editor observed travel specialists at ATF 2020, Switzerland. S Puvaneswary Editor, Malaysia/Brunei with clients now prioritising experi- Multi-generation family tours from Mimi Hudoyo Editor, Indonesia Therese Tan Assistant Editor, TTG Content Lab ences and activities that can be enjoyed the Netherlands were largely led by Pamela Chow Reporter, Singapore together. grandparents who used to live as children Rachel AJ Lee, Assistant Editor, In the past, family groups from the in Indonesia, Andi explained. TTGmice, TTGassociations Western markets tended to favour sepa- “They wanted to show both their chil- Cheryl Ong Sub Editor rate activities, often with parents and dren and grandchildren the places they Yingyong Unanongrak Photographer grandparents happy to leave their young used to live in and explore when they Redmond Sia, Goh Meng Yong South-east Asia witnessing a wave of multi- Creative Designers with the resort’s kids’ club. generation groups from longhaul destinations were little,” he said. Lina Tan Editorial Assistant Mohammad Zaki, president of RZ From France and Switzerland, multi- Travels US, said: “We have seen a grow- multi-generation family offerings. generation family tours tended to be in CONTRIBUTORS ing number of multi-generation travel- While some theme park rides may not celebration of wedding anniversaries or Anne Somanas, Marissa Carruthers, lers taking bonding trips. Ten to 12 fam- be suitable for aged travellers, Moham- birthdays. Rosa Ocampo ily members will travel together, after mad Zaki said “grandparents find joy in “There is usually one appointed co- having saved their money over a period seeing their grandchildren having fun”. ordinator in the family who will create sales & marketing of time, with the intention of creating a Direct services between the US and a loose itinerary to suit everyone in the Pierre Quek lifetime memory.” Singapore by Singapore Airlines and family, and to liaise with the local tour Publisher and Head Integrated Solutions Cruises, safari tours and theme parks United Airlines have contributed to the guide,” said Andi. Such groups tended Chimmy Tsui are on the top of these travellers’ list, and rise in such business opportunities, he to confirm accommodation and general Publisher and Head Integrated Solutions (China) Zaki named Singapore, Bangkok and destinations ahead of time, but allowed Jonathan Yap Senior Business Manager added. Shirley Tan Senior Business Manager Malaysia as destinations with the richest Seeing the same trend is Andi Rusli, flexibility in daily activities. Seth Leow Business Manager Cheryl Lim Advertisement Administration Manager Carol Cheng Manager Administration and Marketing Cheryl Tan Corporate Marketing Manager Cambodia primes up for ATF 2021 Jade Ye Marketing Executive By Marissa Carruthers bition hall is currently being constructed Cambodia’s business event offerings and publishing services Jonathan Wan Head, Operational Support Services Cambodia is gearing up for ATF 2021 on Chroy Changvar peninsular, which help increase our regional presence as a Kun Swee Qi Publishing Services Executive with the creation of the country’s largest sits at the confluence of the Tonle Sap and strong contender.” Nur Hazirah Web Executive exhibition hall. Mekong River. Hoy added there are plans to shake up Katherine Leong Circulation Executive Hoy Phireak, deputy director general Full details have yet to be unveiled, but the way buyers are selected in response to of tourism development and internation- the building will surpass the country’s changing patterns for purchasing travel. TTG Asia Media al cooperation at the Ministry of Tourism, existing venues in terms of capacity and He said: “While we still want to focus Darren Ng Managing Director said plans are well underway to host next facilities. on traditional buyers, we also want to go year’s event, which will run from January Chhay Sivlin, president of Cambodia beyond that and look at those buyers who For sales & marketing enquires, please contact [email protected] 17 to 21. Association of Travel Agents, said: “Be- use social media and other Internet plat- As part of the organisation, a new exhi- sides hosting ATF, the venue will add to forms.”

4 • January 16, 2020 ATF Ph: (+62-31) 99251222,Email:[email protected] Jl. Taman ApsariNo.3,Surabaya 60271–Indonesia KAMPI HOTEL-SURABAYA FOR YOU CRAFTED

kampihotels.com Seda Vertis North, Manila

What’s New

Lio Tourism Estate This eco-friendly destination in El Nido, Palawan has attractions for varied travellers. A number of resorts are offered, each catering to a specific segment, such as couples, youthful and carefree travellers, and corporate groups. Besides having its own airport terminal and jetty lounge, Lio Tourism Estate also boasts artisanal shops and sustainable activities that are a first in the Philippines. Crystal clear waters in El Nido, Palawan Ascent Travellers can now head upwards to beat metro Manila’s notorious traffic jam. Helicopter rides can be booked online Going full throttle on fun for flights between Ninoy Aquino Inter- national Airport (NAIA) and Bonifacio Global City, Makati, Tagaytay and Clark. It reduces travel time from NAIA to Ma- A focus on catering to niche interest and new Asian source markets will help nila to just 10 minutes for only 8,900 pe- open up fresh destinations across the Philippines, writes Rosa Ocampo sos (US$171) per pax. National Museum of Natural History The new National Museum of Natural n February 2019, the Philippine De- Most of them were leisure arrivals, bird-watching are among the possible History is proving to be an exciting venue partment of Tourism (DoT) revived but business event arrivals – comprising niches that will be developed. for business events. The renovated coloni- Iits It’s More Fun in the Philippines between 10 and 20 per cent of the total – The town of Sanchez Mira in Ca- al building has a soaring ceiling spanning campaign and anchored it on tourism are catching up. gayan, northern Philippines has already several storeys that offer a natural acous- sustainability. The healthy arrivals are attributed to made the move to attract avid birders by tic for musical and other performances, Sporting a new logo that weaves the the reopening of Boracay island which leveraging its position on the flyway of while the atrium wrapped around the unique colours and culture of the Philip- was closed for six months for a thorough grey-faced buzzards that migrate from pines as well as a new font, the refreshed clean-up, influx of mainland Chinese Japan to escape winter. Since the discov- campaign is 100 per cent crowd-sourced tourists, growing awareness about the ery of the raptor’s activity in Sanchez using photos and videos shared by tour- destination, and in the case of business Mira in January 2018, four groups of ists. With every photo or video shared events, greater commitment to bidding Japanese birders, academicians and sci- through the hashtag #itsmorefuninth- for international events. entists have called at the destination and ePhilippines, US$10 will be donated to About 70 per cent of the arrivals are remained for a week to two. the World Wildlife Fund. still Asians, hence the effort to diversify The town will go on to host the third The DoT is hopeful that the refreshed source markets through intensified mar- International Summit on Grey-Faced campaign will help grow its foreign ar- keting and promotions in the west while Buzzards in 2021. rivals by nearly 14 per cent to meet its tapping new Asian and niche markets. Meanwhile, the country is due to get goal of 8.2 million this year. Along with the refreshed campaign, its first-ever dedicated cruise pier and Indications at press time are that the the Philippine Tourism Promotions terminal by August 2021. The facility, to country will likely meet this target. In Board intends to highlight more tour- be operated by Bloomberry Cruise Ter- the first eight months of 2019, the Phil- ism assets that appeal to niche interest, minal, will stand adjacent to the Solaire ippines already welcomed 5.5 million and part of that will involve opening up Resort and Casino in the Entertainment visitors. new destinations. Surfing, diving and City hub along Manila Bay. National Museum of Natural History

Inspiration: Ready, get set, go! While the Philippines is best known for its fine beaches, it is also becoming known for sports tourism. Marine sports tourism abound, with the country hosting several annual international sports festivals like dragon boat festival and beach volleyball tournament in Boracay, sailing regatta in Puerto Galera, surfing in Siargao, diving, parasailing, wakeboarding in various parts of the islands. The Ironman triathlon is now a yearly event in various parts of the country. Several topnotch golf courses in Manila are becoming known to foreign golfers. For adrenaline junkies, go mountain climbing in Mount Pulag (pictured), Mount Apo and other mountains and volcanoes; off-road motorcycling in Rizal and Subic; spelunk- ing in Rizal, Cagayan and Sagada.

6 • JANUARY 16, 2020 ATF DESTINATION: PHILIPPINES

Seda Vertis North, Manila Developments to watch Cleaning out overtourism The next step is how to earn more foreign age; culinary; wellness; eco-tourism; Sustainability is the new operative exchange from this mass market. and many more. word in Philippine tourism, using Boracay as a model. It remains to be Connectivity boom Lo and behold Iloilo City seen if nascent efforts to clean and Infrastructure facilities are being built and Iloilo City in the Visayas is being ward off overtourism in other beach improved on, an integral part of making primed as a leisure and business destinations like Bohol, Palawan and the Philippines’ 7,641 islands become more events destination. An airport Siargao are going to be successful. accessible to tourists. deemed to be one of the best in the Philippines, a convention centre, new Warm Chinese welcome Diversified draws hotels, a clean-up drive of the river The Philippines’ open-door policy for Known primarily as a beach destination, and the city, strict preservation of mainland Chinese travellers, which the Philippines is reinventing itself by heritage buildings, and new-builds has become its second largest source diversifying its showcase to include under- that help retain old-world charms market within just several years, is rated attractions: farm and agro-tourism; are among the destination’s many lifting up foreign arrivals to new highs. local culture and traditions; colonial herit- strengths.

Tree of Life sculpture adds an extra dash of novelty to meetings and conferences. The museum’s spacious grounds are ideal for al fresco cocktails.

Anthony Bourdain’s Food Trail A product of Blue Horizons Travel and Tours, this tour takes corporate groups on the famed food critic’s culinary journey to Pampanga, the country’s culinary capital. The tour tackles the syncretistic food culture from past colonisers and From left: Willy’s Rock in Boracay; Cebu’s Fort San Pedro, a military other influences that were adapted to lo- defense structure built by the Spanish cal ingredients and palate.

7 • JANUARY 16, 2020 ATF DESTINATION: THAILAND The land that keeps smiling Thailand’s tourism confidence holds steady with year-on-year growth, despite micro and macro factors affecting the sector such as the strong Thai baht and the US-China trade spat, writes Anne Somanas

Developments to watch Eye on sustainable development The Tourism Authority of Thailand (TAT), Expedia Group and UNESCO have come together to pledge collabo- rative efforts in sustainable tourism development. The Expedia Group will support TAT’s strategic goals in attracting high-value travellers, promoting emerging destinations to first-time visitors and generating more demand during the low season. The agreement also supports the Thai government’s commitment towards marine conser- vation and marine debris resolution.

Baht strengthening Due to the strengthening baht, the Tourism Council of Thailand has downgraded the year’s tourism revenue projection to 1.9 trillion baht (US$62.9 billion) from 2.1 trillion baht. Although the country has no control over external factors like the US-China trade spat, it remains to be seen if the government and the Bank of Thailand will lower interest rates to help operators in both the tourism and export sectors. Should the baht break 30 to the dollar in 2020, experts predict the tourism sector will see fewer inbound tourists and more Thais travelling Wat Benchamabophit, or Marble Temple, is a major attraction in Bangkok abroad.

Gearing up for medical uoyant predictions of 10 per cent To encourage visitor dispersal from tourism revenue, according to the Chi- tourists year-on-year growth for 2019’s over-touristed hotspots, Airbnb part- nese Medical Travel Journal 2018. Hoping to place in Binbound tourism were scaled nered with Tourism Authority of Thai- Meanwhile on the business events the world’s top 10 for back to 9.5 per cent in July, and again in land (TAT) in November 2019 to launch front, Thailand Convention & Exhibition medical tourism and es- August due to the US-China trade spat the Beyond Big Cities website, aimed at Bureau (TCEB) partnered with Thai Air- tablish the country as and the Thai baht strengthening against promoting travel to lesser-known and ways and THAI Smile Airways to launch a wellness hotspot, other currencies. emerging destinations across Thailand. an APAC MaxiMICE campaign from now Thailand may update In total, the first nine months of 2019 Aside from leisure travellers, other until September 2020. Reservations un- its visa offerings with saw international tourist arrivals to Thai- niche segments such as business events, der the campaign can be made from now a 12-month land rise 3.5 per cent, from 28.5 million medical and LGBT+ tourism are also on until August 31, 2020 for travel beginning Medical Visa last year to 29.5 million this year. the cards for industry stakeholders. on January 1, 2020 until September 30, which would allow holders This led to a concerted effort by the For example, Thailand-based travel 2020. to stay in the local government and private sector to firm Really Really Cool (RRC) has part- Since declaring its proud intentions to country for up boost tourism in 2H2019 with amelio- nered Bangkok Dusit Medical Services openly promote Thailand as an LGBT+ to a year for rating measures such as the extension to sell bespoke medical tourism packages friendly destination in Asia, the kingdom the purpose of 2,000 baht (US$66) visa-on-arrival specifically tailored for Chinese travel- is also stepping up its pursuit of this lu- of medical fee waivers for nationals of 20 countries, lers. Thailand receives between 50,000 crative segment by positioning herself not treatment. including China and India – Thailand’s to 60,000 Chinese medical tourists per just as a destination for holidays and par- fastest-growing group of visitors – until year, according to RRC estimates, and is ties, but also as a top-of-mind choice for April 30, 2020. ranked third globally in terms of medical milestone events for LGBT+ travellers.

What’s New

Iconsiam themed art creative space Chang Chui Iconsiam, a mixed-use development on which made Time Magazine’s 2018 list the banks of the Chao Phraya River, has of World’s Greatest Places to Visit, takes become a huge draw for tourists in the the sustainable luxury concept to the next Charoen Nakhon area. Featured within level with the opening of Na-Oh Bang- is the River Park riverside community kok, a fine-dining experience and unique space; SookSiam, an indoor floating mar- venue set inside a refitted decommis- ket spotlighting Thai products; a 400m- sioned Lockheed L-1011 Trista airliner. long water, light and sound feature which is said to be the country’s first and long- New train stations est; and True Icon Hall, a two-level audi- Four culturally atmospheric subway sta- torium that seats up to 2,700 people. tions (Sanam Chai, Wat Mangkon, Sam Yot and Itsaraphap) have opened near Na-Oh Bangkok Bangkok’s Chinatown. They are designed Renowned fashion designer Somchai to be destinations themselves due to Iconsiam Songwatthana, founder of upcycle- beautiful cultural displays. Na-Oh Bangkok

8 • JANUARY 16, 2020 ATF Wellness Getaway Package 2D1N FOR 2 PERSONS AT SGD395 NETT Return home feeling holistically renewed in body, mind and soul with our 2D1N Wellness Getaway Package that offers fun-ﬁlled activities including a rejuvenating beach massage amidst picturesque sea views and healthy nutritional cuisines curated just for you and a friend or loved one.

Package includes: Additional & Exclusive Perks • 1-night stay in deluxe room with buffet breakfast • The ﬁrst 10 bookings will receive 1 Amore for up to 2 persons. Boutique Spa Voucher in Singapore (worth $100). • Return ferry ticket via direct ferry service and Strictly one voucher per package booked. land transfer. • For an extended night stay, $120 nett applies to • 1 buffet lunch at Fiesta and 1 set dinner at our per room per night (includes breakfast and award-winning Nelayan Restaurant (choice of complimentary upgrade to Deluxe Sea Facing Room). Western or Asian) for 2 persons. • Weekends, Public Holidays, Eve of Public Holidays • 1 healthy Super Drink at Terrace Sports Bar and 1 surcharge of $90 nett applies to per room per night pot of Sunset Tea at Nelayan Restaurant (one-time (includes complimentary lunch upgrade to Jazzy redemption for 2 persons). Brunch for 2 persons worth $164 - Saturdays only). • 30-minute beach massage for 2 persons. • Archery (10 arrows each) and Kayaking Terms & conditions: for 2 persons. • This package is valid till 31 March 2020 and stays from Sundays to Thursdays. [email protected] | +65 6223 3223 | www.bintanlagoon.com

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Find Us On @bintanlagoon @bintanlagoonresort Hien Phung Thu/shutterstock

The unusual Golden Bridge on Ba Na Hill in Da Nang has become a star attraction in the destination Vietnam hots up for tourism International arrivals are climbing, with China leading the pack, but the domestic market has turned out to also be a critical contributor to Vietnam’s growing tourism industry, discovers Marissa Carruthers

rrivals to Vietnam continue to with 478,168 arrivals. England followed grow, with a healthy 22.8 per cent with 237,355 visitors. AYOY rise recorded in the first nine Meanwhile, Vietnam’s tourism in- months of 2019. dustry is also enjoying support from According to figures from Vietnam the rapidly growing segment of high- National Administration of Tourism spending domestic tourists. According (VNAT), more than 12.8 million foreign- to figures from VNAT, domestic tourists ers visited the country between January increased by 6.8 million to more than 80 and September. million in 2018. China dominated the market, with In 2018, out of Ho Chi Minh’s 36.5 3,977,183 arrivals – an impressive 48.6 million visitors, 29 million were do- per cent growth. mestic tourists. Hanoi welcomed 28 A recent Bloomberg report high- million visitors, of which 22.5 million lighted the huge potential that Chinese were locals. Meanwhile, 4.7 million out tourists hold for the country, with the of Danang’s total 7.7 million arrivals projection that a 30 per cent increase were Vietnamese, and 7.2 million of the in spending by Chinese tourists would 12.5 million tourists who visited Quang boost Vietnam’s economic growth by al- Ninh were locals. most one per cent. As a swathe of new destinations VNAT has been carrying out targeted emerge and leading hospitality brands roadshows in key Chinese cities in a bid spread their reach to outlying areas, to boost this figure further. The organi- hoteliers say that the domestic market sation remains confident that the contin- holds huge potential. ued promotion in these cities will help Local travellers are also playing a drive interest and position Vietnam as a key role in driving business growth prime South-east Asian destination for for hotels opening in lesser-known the Chinese. areas. Inspiration: All for love South Korea followed close behind In 2019, Anantara opened a prop- Romance may not be the first theme that springs to mind when thinking of with 3,140,693 visitors, a 22.5 per cent erty in the emerging coastal destina- Vietnam, but the country is home to a range of romantic experiences. Cruise the increase. tion of Quy Nhon, while Best Western quieter waters of Lan Ha Bay and relax on one of its tranquil alcoves; forge magi- The US was the strongest performing Hotels and Resorts is gearing up to cal moments on one of Danang’s deserted tropical beaches, such as Non Nuoc Western market, with 569,113 visitors launch a property in emerging Vung or Bac My An; or head to Dalat (pictured), a hillside resort town that has been during that period. This represents a 14.1 Tau. Centara Hotels and Resorts has dubbed “Le Petit Paris” for its tree-lined boulevards flanked by stunning French per cent rise. bold plans to open more than 20 colonial villas as well as breath-taking countryside. In Europe, Russia topped the table, properties by 2024.

10 • JANUARY 16, 2020 ATF DESTINATION: VIETNAM

Developments to watch

Talent investments In a bid to bolster the country’s burgeoning travel tech start-up scene, the Vietnamese government launched StarUp Journey 2019 in October to mobilise creative young entrepreneurs and students with start-up products and ideas in tourism and technology.

Fast and furious A Grand Prix event will be held in Hanoi from April 2020 as part of Clockwise from above: StarUp Journey was Formula 1’s strategy to broaden the launched in October 2019; Formula 1 Vinfast appeal of the sport and reach new Vietnam Grand Prix is set for Hanoi in November audiences around the globe. The 2020; Vietnam wants to be a heaven for golfers annual event is expected to add to Vietnam’s global exposure and the site covers an area of about 9,490 attract scores of new international hectares, with 1,350 hectares of land visitors. allocated for tourism.

Big plans for Lang Co-Canh Duong In golf we trust As part of its commitment to de- Golfing in Vietnam is set to soar after an velop new destinations, Vietnam’s agreement was signed between Golfasian, prime minister has approved the a leading golf tour company in South- masterplan for the development east Asia, and a series of golf courses in of Lang Co-Canh Duong National central Vietnam. The aim is to transform Tourism Site. Located in the central the country’s central coastal region into a coastal province of Thua Thien-Hue, desirable golf destination.

What’s New

Ngon Gallery Nha Trang Luxury hospitality group Paradise Viet- nam has unveiled its 13th restaurant in the country. Ngon Gallery Nha Trang is located at Citadines Bayfront Nha Trang Hotel and specialises in lobster, with live cook- ing stations that serve up Vietnamese, Japanese, Korean, Western and Chinese buffet fare for up to 200 diners. Its design blends contemporary with industrial and age-old aesthetics to create a relaxed yet stylish eating experience on the beach.

The Level Villas Five-star Melia Ho Tram Beach Resort has launched a “resort within a resort”, The Level Villas. The 61 two-, three- and Caravelle Saigon now sports 10 refreshed meeting spaces following its ongoing massive renovations four-bedroom upscale villas feature private pools, barbecue areas, outdoor show- ness activities that range from hiking and Ba National Park. Ylang offers 10 suites Ninh Binh also manages the neighbour- ers and gardens, living space and separate bike rides to water meditation, spa ses- and two-night wellness package, Senses ing convention centre, which features dining areas. Privileges includes compli- sions, and extended soaks in Vietnam’s of Lan Ha. Meditation tutorials, a spa and multiple meeting rooms for a range of mentary cocktail time, use of the lounge’s only Japanese-style onsen. The five- and tai Chi, and more can be conducted on- events. meeting room and the 10-treatment room seven-day packages also include a cook- board. Travellers can also enjoy a range of YHI Spa’s sauna and steam bath, a pillow ing class and sightseeing excursions, such healthy dining options. Caravelle Saigon menu, and a superior level of personalised as a craft village visit, and trip to Chùa Caravelle Saigon has debuted new and service overall with separate check-in and Công Thành pagoda. Meliá Ninh Binh larger guestrooms in its Opera Wing check-out and concierge service. The Reed Hotel will be rebranded to and fresh meeting spaces after a mas- Heritage Line Meliá Ninh Binh this month. The 153-key sive renovation. The hotel’s 10 meeting Alba Wellness Valley by Fusion Heritage Line introduced a new cruise property occupies the area’s tallest build- spaces have been upgraded, with The Travellers seeking wellness packages can boat, Ylang, in mid-August for a series ing and boasts a state-of-the-art fitness Caravelle Ballroom now able to ca- indulge in a series of new three-, five-, and of cruises on Vietnam’s Lan Ha Bay. Less centre, VIP Lounge, several F&B outlets ter for up to 400 guests. The extensive seven-day wellness voyages that include travelled than neighbouring Halong Bay, and, in a bid to elevate the destination’s overhaul of the property will continue, accommodation, nutritionally-balanced Lan Ha Bay is home to a range of excur- events appeal, 4,000m2 of meeting space with the project slated for completion meals and detox drinks, and daily well- sions featuring cycling and hiking in Cat and first-rate event technologies. Meliá by early 2020.

From left: Ngon Gallery Nha Trang; The Level Villas on Ho Tram Beach; Heritage Line’s newYlang cruise boat

11 • JANUARY 16, 2020 ATF DESTINATION: SINGAPORE Power in numbers The Singapore Tourism Board has forged partnerships with Wego, Traveloka and Trip.com to grow tourist arrivals to the city-state. By Pamela Chow Noppasin Wongchum/shutterstock nbound tourism continues to climb Marina Bay Sands for Singapore, when in 1H2019, IInternational Visitor Arrivals (IVA) Developments increased 1.3 per cent over the same period last year to reach 9.3 million visi- to watch tors. China (1.8 million), Indonesia (1.5 Infrastructure boom million), India (0.7 million), Malaysia In April, it was announced that the Ju- (0.6 million) and Australia (0.5 million) rong Lake District (JLD) in west Singa- were Singapore’s top five international pore is set for a major transformation source markets in 2019. These markets and will soon welcome an integrated tourism development with attractions, accounted for 56 per cent of total IVA in hotels, retail and F&B offerings. On the January to June 2019. south side, Sentosa island will soon And although tourism receipts welcome a host of developments that reached S$13.1 billion (US$9.6 billion) are expected increase the destination’s for 1H2019, it is a decline of three per appeal to a wider market segment. cent compared to the same period last year. In the second quarter alone, tour- Marina Bay Sands to get fourth tower ism receipts were estimated to be S$6.5 Marina Bay Sands is pumping S$4.5 billion, a 1.3 per cent decline over the billion into plans that include a fourth same period last year. This was due to tower, to be constructed on roughly lower expenditures across some compo- eight acres of land beside the cur- nents including accommodation, F&B rent resort. It will feature a suites-only luxury hotel with some 1,000 keys, a and sightseeing, even though shopping sky roof with a swimming pool and and other components grew. a “signature restaurant”, ballrooms, To drive arrivals, Singapore Tourism exhibition halls and F&B offerings. Board (STB) has signed a number of partnerships. Resorts World Sentosa expands Shopping expenditures are up but declines in other components pulled overall tourism receipts down; Search engine Wego – the largest on- As part of its S$4.5 billion redevelop- popular retail haven ION Orchard mall pictured line travel marketplace in the Middle ment plans, Resorts World Sentosa East and North Africa – has teamed up will expand its existing hotels in the with STB Middle East to attract more Central Zone and introduce a new travellers from the Gulf Cooperation waterfront lifestyle complex helmed by Inspiration: Council during the winter season. two new destination hotels, adding a Art infusion STB and Traveloka, South-east Asia’s total of up to 1,100 more rooms to the integrated resort. Singapore has its share of strict largest technology company in the travel regulations against graffiti, but strikingly and lifestyle industry, have also signed a Easier arrivals beautiful street art can still be found in Memorandum of Cooperation (MOC) More visitors to Singapore can now many corners of the city. Participate in to promote Singapore as a preferred submit electronic arrival cards online a different kind of art gallery tour with destination for visitors from five major up to 14 days before their arrival, as local operator Monster Day Tours, which South-east Asian markets: Indonesia, part of an Immigration and Check- conducts free walking tours through Malaysia, the Philippines, Thailand and points Authority trial. This service the painted alleys of Kampong Glam Vietnam. applies to visitors arriving via transport and Little India. Free-and-easy visitors Trip.com, an independent OTA part operators AirAsia, Jetstar Asia, Cathay can also check out the newly refreshed of the Ctrip Group, and STB have agreed Pacific, Singapore Airlines, Transtar Kampong Glam’s Gelam Outdoor to deepen their cooperation through Travel, BatamFast Ferries, Bintan Gallery (pictured), or go mural-hunting Resort Ferries, Horizon Fast Ferry, and among the shophouses of Tiong Bahru. multi-pronged efforts which include technology and data, exploring product Majestic Fast Ferry. R&D and brand marketing.

What’s New

Siloso Green tractions and creative gardens, such as the focused brand with lyf Funan Singapore, Sentosa has welcomed a new waterfront Mirror Maze and Hedge Maze, Manulife housing 412 rooms ranging from twin- lifestyle quarter featuring eateries, shops, Sky Nets, Discovery Slides, and the glass- sharing studios to six-bedroom apart- concert and event spaces, as well as wa- floored Canopy Bridge. ments for short- and long-term stay. terfront accommodation. The 24,500m2 These include two unique configurations Siloso Green comprises bars, food trucks, NERF Action Xperience centred on the coliving concept, featur- innovative business concepts and live mu- Kingsmen Creatives has launched the ing individual bedrooms and shared liv- sic boasting a shipping container theme. world’s first NERF Action Xperience in ing, kitchen and bathroom spaces. Other Along with a pilot trial of driverless shut- Marina Square. The arena spans more coliving aspects of the property include tle buses, the new space is an effort to ex- than 1,600m2 encompassing four dif- an expansive lobby of community spaces tend visitor stay in Sentosa at night. ferent play zones themed after extreme and meeting rooms, an open gym and a natural environments to challenge play- social kitchen. Guests will also be able to New gems at Jewel Changi Airport ers of all ages. The Compete zone features participate in workshops, movie screen- Jewel Changi Airport has opened the worlds Zombie City and Camp Dune re- ings and tours. Changi Experience Studio and Canopy quiring teamwork and strategy; Conquer Park, elevating the air hub’s transit of- offers obstacles like rope courses; Chal- Katong Joo Chiat Art Circuit ferings. The 3,000m2 Changi Experience lenge has mini zip lines and a NERF dart Organised by Colorinc with the support Studio features 10 zones of interactive ball pool for children aged six and under; of the Singapore Tourism Board, the new games, projection storytelling, immer- while Create allows visitors to use Super arts and heritage self-guided trail takes sive shows and gallery exhibits about the Soakers to tie-dye T-shirts and tote bags. visitors through the Katong Joo Chiat airport. The Canopy Park is a 14,000m2 precinct to discover unique architecture space comprising eight F&B outlets; lyf Funan Singapore and access memorable activities such as From top: lyf Funan Singapore; NERF Action events space Cloud9 Piazza; seven play at- The Ascott has debuted its millennial- Peranakan . Xperience

12 • JANUARY 16, 2020 ATF GALLERY Time to raise the curtain By Yingyong Unanongrak

Casa del Mar Langkawi’s Fauzi Romli, Hard Rock Hotel Penang’s Nina Tan, HPL Hotels & Resorts Singapore’s Michael Chua, Hard Rock Hotel Bali’s Rohaizad Puteh and Concorde Hotel Shah Alam’s Siti Khafasha Mohd Khalil

Santika Indonesia Hotels & Resorts’ William, The Kayana Indonesia’s Rai Hambarsika, The Anvaya Bali’s Wida Yanti, Santika Indonesia Hotels & Resorts’ Bayu Putera, Hotel Santika Jakarta’s Yohanes Junaidi Imanuel and The Samaya Bali’s Ganny Akbar

Royal Brunei Airlines’ Ai-Ling Ng, James Millett, Alirahim Hj Abdul Rani and Soon Penang Global Tourism’s Malathi Muniandy, Olive Tree Concepts Malaysia’s Chian Chin Lee Swee Yeong, Discovery Overland Holidays Malaysia’s Henry Wong, Penang Global Tourism’s Yoon Pauline, and Eastern & Oriental Hotel Malaysia’s Andy Teh and Cillia Khoo

The Empire Brunei’s Maryani Sabtu and Luke Tourism Promotions Board Philippines’ Wooley James SY

Business Travel Club Poland’s Slawomir Bloch, Ventoteso Italy’s Trips4Fundraising US’s Alyssa Mara Armanini and RZ Travels US’ M Zaki Johnson

The Jayakarta SP Hotel & Spa Jakarta’s Rahadian Firmansyah and The Jayakarta Lombok Beach Resort & Spa’s Cherry Abdul Hakim Sabah Tourism’s Zarinah Amiludin and Ebony Loong Piligrimas Italy’s Juozas Pekis

13 • January 16, 2020 ATF GALLERY All ready to rock the showfloor By Yingyong Unanongrak

Ministry of Primary Resources and Tourism Brunei’s Ali Apong (middle) is all smiles with his team

Below: Ministry of Information, Culture and Tourism, Department of Tourism Marketing Laos’ Somxay Choungheumoua and Phouvanh Xaysena; Crowne Plaza Vientiane’s Sirisuck Viradet; Tourism Laos’ Sengsoda Vanthanouvong; Pullman Luang Prabang’s Supatta Noimuang; Lao Boutique Travel’s Norakoun Tanseri; and Mekong Cruises Laos’ Bounthavy Hansaya

Ministry of Tourism and Creative Economy Indonesia’s Angela Tanoesoedibjo (third from right) giving her destination the thumbs up

Myanmar’s Tourism Minister U Ohn Maung (in orange) and his team are ready for buyers

Vietnam National Administration of Tourism’s Vi Thi Minh Tam, Tran Phong Binh and Luyen Hong Anh; and Danang Center for Okada Manila’s Cielo Ortega-Reboredo Tourism Promotion’s and Sharon Yabut Phan Ngoc Thanh Binh

Ministry of Tourism India’s Sudeshna Ramkumar Tourism Authority of Thailand’s Klissada Ratanapruk (centre) and his team and Rediscover India’s Hilal Kolu

Minister of Tourism Cambodia’s Thong Khon (centre) leads a vibrant delegation

TTG Asia Media’s Darren Ng; Culture, Sports and Tourism Department Thailand’s Sing Limpirat and Woranuj Singhato; Thailand Convention & Exhibition Bureau’s Chuta Tharachai and Pallin Phoyprow; and TTG Asia Media’s Deng Chengzi and Ooi Peng Ee Tourism Promotions Board Philippines’ Arnold Gonzales (ninth from left) pulls together a fun team

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