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Ø Pricing Information Enterprise Fixed Voice ø Pricing Information Enterprise Fixed Voice May 2011 ø Pricing Information Enterprise Fixed Voice – May 2011 1 106180 Contents ø Landline ................................................................. Click here ISDN 2 ........................................................................ Click here ISDN 30 ...................................................................... Click here Common Pricing ......................................................... Click here UK Major Calls ............................................................ Click here UK Minor Calls ............................................................ Click here UK Directory Enquiry Calls ........................................... Click here International calls from the UK .................................... Click here UK Texts ..................................................................... Click here ø Pricing Information Enterprise Fixed Voice – May 2011 2 Enterprise Fixed Voice Pricing Information ø Landline Landline Rental Price Bolt-ons Price ø Landline (Premium) £11.50 per line per month Pre-provisioned features Free Itemised Billing 1471 and call return 1471 is free of Charge, and return calls are charged at the One Off Charges Price call rate Landline transfer to ø £3.00 Reminder Call 6p to use the service (per line) Ring Back 6p to use the service, and New Landline Provision £67.00 subsequent calls are charged at the call rate Conversion from ISDN2 to £70.00 landline Three Way Calling 6p to use the service, plus both calls are charged at the Short duration Line £75 (additional provision call rate charge) Withhold number 141 Free of charge Cancellation Charges Price Optional features Caller Display £0.50 per month Cancelling a landline transfer £3.00 order Selective Call Barring £0.50 per month (ø Controlled) Cancelling a new landline £3.50 order prior to 4pm on the day Call Diversion (Customer £0.50 per month before the provision date Controlled) Cancelling a new landline £67.00 Call Minder – 1571 £0.94 per month order after 4pm on the day Call Minder – Custom £2.34 per month before the provision date Call Minder – Premium £3.74 per month Cancelling a conversion prior £3.50 to 4pm on the day before the Call Sign £0.50 per month conversion date Call Waiting £0.50 per month Cancelling a conversion from £34.86 Smart Divert £3.50 setup then £0.50 per LLU line after 4pm on the day month before the provision date Cancelling a conversion from £70.00 ISDN2 after 4pm on the day before the provision date Numbering Price Change of Number (within £10.00 Setup local exchange number range) ø Pricing Information Enterprise Fixed Voice – May 2011 3 ø Landline continued Bolt-ons Price Caller Redirect Bolt-ons Price Additional optional features Monthly Caller Redirect £3.50 per month Anonymous Call Reject £75 setup (Multi line only) Quarterly Caller Redirect £2.00 per month then £0.50 per month Bar Use of 1470 Release Free of charge Service Package Upgrade Price Number Upgrade to Level 3 £3.10 per month per line Bar Use of 141 Withhold Free of charge Upgrade to Level 4 £4.00 per month per line Number Bar Use of Call Return (1471) Free of charge 1.1 Availability Call Barring (Customer £0.50 per month Controlled) ø Landline is available in the UK, with the exception of Call Barring + Bypass Number £1.00 per month Isle of Man and Hull (Kingston). (Customer Controlled) Call Barring - Indirect Access £0.40 per month per line 1.2 Restrictions/Incompatibility (ø Controlled) Bypass number £0.50 per month Landline is not available on Featureline, Out of Area, In Contract, Light User, Analogue DDI, BT Basic and Call Diversion (ø Controlled) £3.50 setup BT Payphone lines. It is also not available on lines with £3.50 change of divert number Redcare. Remote Call Forwarding (ø £20 setup then £6 per month Controlled) Called Party Answer £1.00 per month Choose to Refuse £1.00 per month Direct Connect £2.00 per month Permanent Call Barring (ø £3.50 setup (per line) Controlled) Presentation Number £20 setup then £1.00 per month Reminder Call £0.50 per month Ring Back £0.50 per month Ring Back Inhibit Free of charge Smart Divert + Bypass £3.50 setup then £1 per Number month Three Way Calling £0.50 per month Back to contents ø Pricing Information Enterprise Fixed Voice – May 2011 4 ISDN 2 Line Rental Price (minimum of 2 MSN Numbering Price1 channels) (ISDN2e standard only) ISDN2 £11.00 per channel per 2-10 Number MSN £10 setup then £0.50 per month month per MSN Free Itemised Billing DDI Numbering (ISDN2e Price2 One Off Charges Price system only) ISDN2 transfer to ø (per £13.50 DDI Planning £75 installation) DDI Setup and Rental £0.75 setup then £0.17 per New ISDN2 Provision (per line) £232.98 month per DDI Conversion from landline to £202.74 3 ISDN2 Call Routing Price Short duration Line £75 (additional provision T-Reference Call Hunting £1.00 per month charge) Standard Bolt-ons Price Cancellation Charges Price Optional features Cancelling a ISDN2 transfer £3.50 Call Forwarding (Customer £1.00 per month order Controlled) Cancelling a new ISDN2 order £3.50 Call Forwarding (ø £1.00 per month prior to 4pm on the day Controlled) before the provision date Calling Line Identity £1.00 per month Cancelling a new ISDN2 order £232.98 Presentation (CLIP) after 4pm on the day before Calling Line Identity £1.00 per month the provision date Restriction (CLIR) Cancelling a conversion prior £3.50 Call Deflection £1.00 per month to 4pm on the day before the provision date Call Waiting and Call Hold £1.00 per month Cancelling a conversion after £202.74 Permanent Call Barring (ø £1.00 per month 4pm on the day before the Controlled) provision date Presentation Number £40 setup then £1.00 per month Numbering Price Selective Call Barring (ø £1.00 per month Change of Number (within £10.00 Setup Controlled) local exchange number range) Sub Addressing – 20 Octet £1.00 per month Reconfiguration of MSN £10.00 when Number changes are requested, per occasion per MSN group (excludes Number changes to installations where DDI or SNDDI is involved) ø Pricing Information Enterprise Fixed Voice – May 2011 5 ISDN 2 continued Additional Bolt-ons Price Service Package Price Additional features Upgrade to Level 3 £3.10 per month per line Anonymous Call Reject £75 setup then £1.00 per Upgrade to Level 4 £4.00 per month per line month Digits to Switch Free of charge 1.3 Availability Connected Line Identity £1.00 per month Presentation (COLP) ISDN2 is available in the UK, with the exception of Isle of Man and Hull (Kingston). Connected Line Identity £1.00 per month Restriction (COLR) Terminal Portability (Standard Free of charge 1.4 Restrictions/Incompatibility Access Only) ISDN2 is not available on FeatureNet, Out of Area, In Contract, Light User, Analogue DDI, BT Basic and BT Caller Redirect Bolt Ons Price Payphone lines. It is also not available on SMDS products, Monthly Caller Redirect £3.50 per month (Single Number) VPN FeatureNet services and private circuits. Quarterly Caller Redirect £2.00 per month (Single Number) 1MSN setup does not apply for transfer from BT or another WLR provider. It would Caller Redirect (Consecutive £150 setup then £2.00 month only apply from a cable provider (e.g. Virgin Media) or a LLU (e.g. TalkTalk) where DDI Range) per 10 numbers the number range is not currently on the BT network. 2DDI planning and connection does not apply for transfer from BT or another WLR provider. It would only apply from a cable provider (e.g. Virgin Media) or a LLU Admin Features Price (e.g. TalkTalk) where the number range is not currently on the BT network. Busy Out Lines (BOL) Free of charge during fault 3DDI planning and connection does not apply for transfer from BT or another WLR repair provider. It would only apply from a cable provider (e.g. Virgin Media) or a LLU Temporary Call Diversion Free of charge during fault (e.g. TalkTalk) where the number range is not currently on the BT network. repair Caller Redirect (Consecutive £150 setup then £2.00 month DDI Range) per 10 numbers Back to contents ø Pricing Information Enterprise Fixed Voice – May 2011 6 ISDN 30 Line Rental Price DDI Numbering Price ISDN30 £14.00 per channel (minimum DDI Planning £75 8 channels) per month DDI Setup and Rental £0.75 setup then £0.17 per Free Itemised Billing month per DDI Line Provision Price Reconfiguration Price Line transfer (per bearer) £75.00 Reconfiguring an installation £50 for 0 to 15 channels New line provision (per £550.00 plus £30.00 per to change the attributes of £100 for 16 to 30 channels installation) channel the channels (e.g. changing to incoming or outgoing only, £150 for 31 to 60 channels Conversion from ISDN30 £10 per channel up to and diverse or alternative routing, £200 for more than 60 DASS to ISDN30e including 60 channels digits to switch) channels £600 for more than 60 channels Standby Power Price Short duration Line £440 (additional provision charge) Batteries for optical fibre NTE £80 setup (1 x 2) and (4x 2) Cancellation Charges Price Batteries for optical fibre NTE £160 setup (16x 2) and SDH Cancelling a new ISDN30: 90% of New line provision 1 day or less before provision charge Standalone batteries for all £450 setup then £29.34 per date types of NTE month Cancelling a new ISDN30: 75% of New line provision 2-4 days before provision date charge Business Continuity Price Cancelling a new ISDN30: 60% of New line provision Site Assurance Option 1 – £2 per month per channel 5-6 days before provision date charge route all calls to a pre- arranged number Cancelling a new ISDN30:
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