THE FOURTEENTH OFF-CAMPUS LIBRARY SERVICES CONFERENCE PROCEEDINGS Cleveland, Ohio April 28-30, 2010
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THE FOURTEENTH OFF-CAMPUS LIBRARY SERVICES CONFERENCE PROCEEDINGS Cleveland, Ohio April 28-30, 2010 Edited by Timothy Peters & Jennifer Rundels Mount Pleasant, Michigan: Central Michigan University, 2010 Copyright 2010 Central Michigan University TABLE OF CONTENTS Preface ix Acknowledgements xi Program Advisory Board and Executive Planning Committee xii Contributed Papers 1 Contributed Posters 523 Contributed Workshops 543 Contributor Index 547 CONTRIBUTED PAPERS Adams, Kate E. & Mary Cassner 1 Library Services for Great Plains IDEA Consortial Students Bennett, Erica & Erin Brothen 11 Citation Analysis as a Prioritization Tool for Instruction Program Development Bennett, Erica & Jennie Simning 25 Embedded Librarians and Reference Traffic: A Quantitative Analysis Black, Elizabeth L. & Betsy Blankenship 37 Linking Students to Library Resources Through the Learning Management System Bower, Shirley L. & Susan A. Mee 45 Virtual Delivery of Electronic Resources and Services to Off-Campus Users: A Multi-Faceted Approach iii Brahme, Maria & Lauren Walters 61 While Technology Poses as the Great Equalizer, Distance Still Rules the Experience Casey, Anne Marie & Michael Lorenzen 85 Untapped Potential: Seeking Library Donors Among Alumni of Distance Learning Programs Clark, Sarah & Susan Chinburg 97 Research Performance in Undergraduates Receiving Face-to-Face Versus Online Library Instruction: A Citation Analysis Croft, Rosie & Corey Davis 107 Ebooks Revisited: Surveying Students Ebook Usage in a Distributed Learning Academic Library Six Years Later Diffin, Jennifer, Fanuel Chirombo, & Dennis Nangle 133 Cloud Collaboration: Using Microsoft SharePoint as a Tool to Enhance Access Services Dryden, Nancy H. & Shelley G. Roseman 141 Learning Commons beginnings: Addressing the Needs of Academic Regional Campuses Foster, Mira, Hesper Wilson, Nicole Allensworth, & Diane T. Sands 159 Marketing Library Research Guides: An Online Experiment with LibGuides Fritts, Jack & Anne Marie Casey 173 Who Trains Distance Librarians? : A Study of the Training and Development Needs of Distance Learning Librarians Gall, Dan 181 Librarian Like a Rock Star: Using Your Personal Brand to Promote Your Services and Reach Distant Users Gonzalez, Alisa C. & Theresa Westbrock 189 Reaching Out with LibGuides: A Working Set of Best Practices Hemmig, William S. & Margaret Montet 205 The “Just for Me” Virtual Library: Enhancing an Embedded eBrarian Program Hensley, Merinda Kaye & Robin Miller 215 Listening From a Distance: A Survey of University of Illinois Distance Learners and Its Implication for Meaningful Instruction iv Hricko, Mary 225 Using Micro-Blogging Tools for Library Services Hufford, Jon R. & Arlene K. Paschel 233 Pre- and Post-Assessment Surveys for the Distance Section of LIBR 1100, Introduction to Library Research Ismail, Lizah 251 Revelations of an Off-Campus User Group: Library Use and Needs of Faculty and Students in a Satellite Graduate Social Work Program Kappus, Theresa & Kelly O’Brien Jenks 277 Angels and Demons: Online Library Instruction the Jesuit Way Kazakoff-Lane, Carmen 285 Anything, Anywhere, Anytime: The promise of the ANimated Tutorial Sharing Project for Online and Mobile Information Literacy Kutner, Laurie 301 Study Abroad Programs as Information Producers: An Expanding Role For Support of Our Students Studying Abroad Lockerby, Robin & Barbara Stillwell 311 Re-Tooling Library Services for Online Learners in Tough Economic Times Mann, Barbara & Julie Arnold Lietzau 319 Real-Time Global Instruction in a Virtual Environment McMullin, Rachel & Jane Hutton 321 Web Subject Guides: Virtual Connections Across the University Community Memmott, Sara & Susann deVries 329 Tracking the Elusive Student: Opportunities for Connection and Assessment Mestre, Lori S. 337 Matching Up Learning Styles with Learning Objects: What’s Effective? Miller, Robert, Ed O’Donnell, Neal Pomea, Joseph Rawson, Ryan Shepard, 355 & Cynthia Thomes Library-Led Faculty Workshops: Helping Distance Educators Meet Information Literacy Goals in the Online Classroom v Mirtz, Ruth 377 Spatial Metaphors and Distance Learning Library Services: Why “Where” Makes a Difference Niedbala, Mona Anne & Jay Fogleman 385 Taking Library 2.0 to the Next Level: Using a Course Wiki for Teaching Information Literacy to Honors Students Oladokun, Olugbade 399 Information Seeking Behavior of the Off-Campus Students at the University of Botswana: A Case of Two Satellite Centres Ovadia, Steven 415 Writing as an Information Literacy Tool: Bringing Writing in the Disciplines to an Online Library Class Ralph, Lynette & Beth Stahr 423 When “Off-Campus” Means Virtual Campus: The Academic Library in Second Life Rand, Angela Doucet 435 Mediating at the Student/Wikipeda Intersection Scale, Mark-Shane E. 443 Assessing the Impact of Cloud Computing and Web Collaboration on the Work of Distance Library Services Shell, Leslee B., Jennifer Duvernay, Ann Dutton Ewbank, Phil Konomos, 457 Allison Leaming, & Ginny Sylvester A Comprehensive Plan for Library Support of Online Programs Tumbleson, Beth E. & John J. Burke 477 When Life Hands You Lemons: Overcoming Obstacles to Expand Services in an Embedded Librarian Program Tuñón, Johanna & Laura Ramirez 491 Providing Sequential and Developmental Library Training for Doctoral Students: A Case Study White, Larry Nash 499 Aligning Assessment to Organizational Performance in Distance Education Service Delivery vi White, Larry Nash 515 Assessment Planning for Distance Education Library Services: Strategic Roadmaps for Determining and Reporting Organizational Performance and Value CONTRIBUTED POSTERS Attebury, Ramirose 525 Elluminate Live and Jing: Instruction for Synchronous and Asynchronous Online Classes Barefoot, Maria R. 526 Online Liaison: Creating a Comprehensive Web Presence for the Health Sciences Blankenship, Emily 527 Issues Facing the Creation of Future Libraries in Multicultural Virtual Worlds Gebb, Billie Anne & Mary R. Nichols 528 The Usefulness of RSS Feeds to Enhance Student Access to Recent Research Goldberg, Martin & Patrice Clemson 529 Vodcasting: Anywhere, Anytime Goodvin, Renée 530 Teaching with Technology: Library Resources for Blackboard Gray, Catherine J. 531 Ubiquitous Library E-Learning: Implementing Library Tutorials with Adobe Presenter Gregory, Lua 532 Battling the Budget: Online Tutorials the Thrifty Way Lockaby, Dorothy C. 533 Evaluating Existing Library Services to Support New Distance Learning Musser, Linda 534 Improving Communication Through Screencasting vii Natal, Gerald, Phoebe Jane Ballard, Bridget Faricy-Baredo, Elaine Marle 535 Reeves, Arjun Sabharwal, & Misa Mi Going the Distance: Creating an E-Library for Non-Traditional Students Norton, Anita & Jennifer Castaldo 536 Collaboration Leads to Integration: A Model for Integrating Library Resources into Online Learning Poole, Julie 537 Professional Development in a Distributed Environment Quinn, Todd & Jonna Underwood 538 Going Hybrid: Combining In-Class and Online Instruction for Speech 101 Ray, Lauren & Jackie Belanger 539 Getting into the Swing of Jing: Tips for Using Jing Screencasting Software From the University of Washington and Cascadia Community College Tapia, Jessica 540 Showing Distance Education Students How Using LibGuides and Adobe Captivate Wells, Catherine 541 Reaching Out to Alumni: Library Support of Lifelong Learning Whitehurst, Angela 542 DE Instructional Assessment: One Library’s Experiment CONTRIBUTED WORKSHOPS Foster, Mira 545 Cloud Computing for the Research Process viii PREFACE Welcome to the Fourteenth Off-Campus Library Services Conference Proceedings. The manuscripts in this volume were evaluated and selected for inclusion by the Conference’s twenty-nine member Program Advisory Board using a juried abstracts process. It is believed that these papers represent the most contemporary and thought-provoking information not only for those of us working in the areas of distance and online librarianship but for our profession as a whole. Timothy Peters Jennifer Rundels Co-Editors ix x ACKNOWLEDGEMENTS The Fourteenth Off-Campus Library Services Conference is the result of significant amounts of time and effort on the part of so many individuals. A special thank you goes to the presenters and authors who have shared of their experiences and expertise for the benefit of their colleagues and their profession. Thank you to the Central Michigan University Libraries and CMU’s Off-Campus Programs for their continuing sponsorship of this respected national gathering. Thanks also to Brian Ryckman and Timothy Peters, Conference Co-Coordinators, for all the work they have done during the last two years to make this event a success. And thank you to Jennifer Rundels and Timothy Peters, who acted as the Co-Editors of these Proceedings. Recognition must also be given to the members of the Conference Program Advisory Board for giving of their time and expertise in the name of evaluating a record number of submitted proposals and selecting the presentations, poster sessions, and workshops that became part of the Fourteenth Off-Campus Library Services Conference. Appreciation is also extended to the CMU employees outside of the CMU Libraries and Off- Campus Programs who worked hard to provide essential support to the organizers of this event. And finally, we would like to recognize and thank the members of the Off-Campus Library Services Department at CMU for their efforts and contributions to the Conference: Monica Craig, Thad Dickinson, Anita Gordon, Tammy Knott, Julie LaDell-Thomas,