Appendix AA Post Consultation Engagement
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S Stroke Review Decision Making Business Case Page | 1 Appendix AA Post Consultation engagement Transforming health and social care in Kent and Medway is a partnership of all the NHS organisations in Kent and Medway, Kent County Council and Medway Council. We are working together to develop and deliver the Sustainability and Transformation Plan for our area Post consultation engagement Engagement with stakeholders We have engaged with a number of different stakeholders following the end of the consultation and this is shown in the table below. Date Details 5 July Formal Kent and Medway Stroke Review Joint Health Overview and Scrutiny Committee 5 September Formal Kent and Medway Stroke Review Joint Health Overview and Scrutiny Committee 10 September Meeting with Sir Roger Gale MP 2 October Kent and Medway Sustainability and Transformation Partnership (STP) Partnership Board meeting 3 October Formal Medway Health and Adult Social Care Overview and Scrutiny Committee meeting 9 October Meeting with Craig Mackinlay MP 25 October Informal briefing meeting with Medway HASC members Page | 2 1 November Informal briefing with Swale Borough Council 22 November Informal Kent and Medway Stroke Review Joint Health Overview and Scrutiny Committee meeting 14 December Formal Kent and Medway Stroke Review Joint Health Overview and Scrutiny Committee Engagement with the wider public (including media) During the public consultation we carried out a proactive and reactive programme of engagement with members of the public directly through public meetings and indirectly via our social media channels, our website and through the media, reaching a significant number of groups and individuals as outlined in the consultation activity report that we published in the summer https://kentandmedway.nhs.uk/stroke/reports/activity-report/. While post-consultation activity has understandably, not been at the same level, we have maintained communication and engagement via these channels, as shown below: Channel Summary of activity Twitter and Facebook Over 25 tweets and posts about the stroke consultation and progress on next steps, which gained over 12,000 impressions. Kent and Medway STP website stroke pages We have had over 3000 views of our stroke consultation ‘home’ page. Transforming health and social care in Kent and Medway is a partnership of all the NHS organisations in Kent and Medway, Kent County Council and Medway Council. We are working together to develop and deliver the Sustainability and Transformation Plan for our area We have made regular updates to the dedicated stroke web pages, adding content on areas such as the consultation reports, the decision-making process and next steps in the process as well as updating Frequently Asked Questions. Media We have received 27 requests for statements or responses from national and local media organisations. In addition, please see the separate spreadsheets below detailing media engagement work including press releases and news coverage. These are in the process of being updated and a revised version will be circulated with the final papers in advance of the JHOSC and the meeting of the Joint Committee. In addition, pre-consultation public meetings have taken place in the east of Kent during October, November and December of 2018, which discussed the configuration of acute hospital care as well as the provision of local care services. These meetings have meant we have continued to have face to face conversations with local people about the progress of the stroke review, particularly during November and December. Correspondence Since the close of the consultation we have continued to receive and respond to correspondence in the form of emails and letters from members of the public, campaign groups and other stakeholders, as summarised in the table below Members of the public 76 items of correspondence received Campaign groups 3 campaign groups: Save Manston Airport association Fair Deal for the NHS Save Our NHS in Kent Stakeholders (including MPs and councillors) Councillor for Canterbury Councillor for Thanet Kent County Council League of friends, Sevenoaks Hospital Medway Council Sir Roger Gale for North Thanet Kelly Tolhurst MP for Rochester and Strood Page | 3 Rehman Chishti MP for Gillingham and Rainham Gordon Henderson MP for Sittingbourne and Sheppey Page | 4 Media Log Press releases drafted and distributed Date Title CCG area Spokespeople comments included 18-Jan-18 Massive improvement proposed for East coast CCGs and NHS West David Hargroves, Diana Hamilton stroke services in Kent and Medway Kent CCG Fairley, Steve Fenlon, Peter Maskell, Hazel Smith 02-Feb-18 South Kent Coast: Consultation NHS South Kent Coast CCG David Hargroves, Diana Hamilton launches on proposed Fairley, Steve Fenlon, Peter Maskell improvements to stroke services in Kent and Medway 02-Feb-18 Thanet: Consultation launches on NHS Thanet CCG David Hargroves, Diana Hamilton proposed improvements to stroke Fairley, Steve Fenlon, Peter Maskell services in Kent and Medway 02-Feb-18 Canterbury: Consultation launches NHS Canterbury and Coastal CCG David Hargroves, Diana Hamilton Page | 5 on proposed improvements to stroke Fairley, Steve Fenlon, Peter Maskell services in Kent and Medway 02-Feb-18 Ashford: Consultation launches on NHS Ashford CCG David Hargroves, Diana Hamilton proposed improvements to stroke Fairley, Steve Fenlon, Peter Maskell services in Kent and Medway 02-Feb-18 West Kent: Consultation launches NHS West Kent CCG David Hargroves, Diana Hamilton on proposed improvements to stroke Fairley, Steve Fenlon, Peter Maskell services in Kent and Medway 09-Feb-18 Stroke services public consultation - NHS West Kent CCG Bob Bowes, Peter Maskell, Mike Gill have your say in west Kent 21-Feb-18 Ashford: Stroke services public NHS Ashford CCG David Hargroves consultation 21-Feb-18 Thanet: Stroke services public NHS Thanet CCG David Hargroves consultation 21-Feb-18 Canterbury: Stroke services public NHS Canterbury and Coastal CCG David Hargroves consultation 01-Mar-18 Current stroke services must NHS Thanet CCG David Hargroves change, Thanet public meeting told Transforming health and social care in Kent and Medway is a partnership of all the NHS organisations in Kent and Medway, Kent County Council and Medway Council. We are working together to develop and deliver the Sustainability and Transformation Plan for our area 02-Mar-18 Ashford - East Kent residents urged NHS Ashford CCG David Hargroves to help shape future health and care services 02-Mar-18 Canterbury - East Kent residents NHS Canterbury and Coastal CCG David Hargroves urged to help shape future health and care services 02-Mar-18 Thanet - East Kent residents urged NHS Thanet CCG to help shape future health and care services 07-Mar-18 Blog by Dr David Hargroves NHS Thanet CCG David Hargroves 16-Mar-18 South Kent Coast residents urged to NHS South Kent Coast CCG David Hargroves help shape future health and care services 23-Mar-18 New NHS meeting in Folkestone to NHS South Kent Coast CCG David Hargroves hear views on stroke consultation 23-Mar-18 West Kent: Last weeks of stroke NHS West Kent CCG Bob Bowes services public consultation 23-Mar-18 New NHS meeting in Faversham to NHS Canterbury and Coastal CCG David Hargroves hear views on stroke consultation 23-Mar-18 Ashford: Last weeks of stroke NHS Ashford CCG David Hargroves services public consultation 24-Mar-18 New NHS meeting in Ramsgate to NHS Thanet CCG David Hargroves hear views on stroke consultation 11-Apr-18 Last chance to have your say on the NHS West Kent CCG Bob Bowes future of stroke services in Kent and Medway 11-Apr-18 Last chance to have your say on the East Kent CCGs David Hargroves future of stroke services in Kent and Medway 12-Apr-18 Blog from Tara Galloway of the All 8 CCGs (including Swale, DGS Tara Galloway Stroke Association and Medway) 19-Apr-18 One day left to have your say on East Kent CCGs and NHS West Steve Inett, Healthwatch future stroke services in Kent and Kent CCG Medway 23-Apr-18 NHS thanks everyone who took part All 8 CCGs (including Swale, DGS Patricia Davies in Kent and Medway stroke and Medway) consultation Page | 6 29-Jun-18 NHS in Kent and Medway publish All 8 CCGs (including Swale, DGS Patricia Davies stroke consultation activity report and Medway) and consultation response report NHS in Kent and Medway identifies All 8 CCGs (including Swale, DGS preferred option for location of new and Medway) 17-Sep-18 hyper acute stroke units Patricia Davies, Glenn Douglas All 8 CCGs (including Swale, DGS Four lead medical director for stroke 11-Oct-18 Letter for publication and Medway) services Blog. Building excellent stroke All 8 CCGs (including Swale, DGS 14-Dec-18 rehabilitation and Medway) Rachel Jones. Stroke Consultation Media Coverage Date Source Headline 18-Jan-18 00:00 BBC One South East Three stroke units for Kent and Medway Isle of Thanet News Kent and Medway, three ‘hyper acute’ units plan will mean stroke 18-Jan-18 00:00 services removed from Margate’s QEQM 18-Jan-18 18:40 BBC Kent BBC Kent at January 18th 2018 6:40 PM Kent Online Stroke Association supports changes to treatment at hospitals in Kent and Medway 19-Jan-18 00:00 Kent Online Kent and Medway CCGs reveal plans to invest £40million in 19-Jan-18 00:00 creating hyper stroke units 19-Jan-18 00:00 BBC Radio Kent Three stroke units planned for Kent 19-Jan-18 00:00 BBC News Kent and Medway stroke 'hyper-acute' units planned Downsmail.co.uk Three stroke units planned for Kent - full details 19-Jan-18 00:00 e-watch.co Massive