Creating Change for Good

Creating change for good ITV Responsibility Corporate Responsibility Summary Report 2016 Responsibility Corporate Responsibility Summary Report 2015 A message from Adam ITV Responsibility Responsibility ITV Contents A note from Sir Peter Bazalgette, Executive Chairman of ITV plc As an integrated producer broadcaster, we create world-class content and deliver it to mass audiences. A message from Sir Peter Bazalgette 1 About us 2 We’re proud to be at the heart of popular culture and take this responsibility seriously: it’s essential we operate as a Our approach 4 Our website responsible and transparent business, displaying the values Our Corporate Responsibility Strategy 6 Find out more on what we do at our stakeholders expect and admire. itvresponsibility.com, including: How we do business 8 As a Public Service Broadcaster, we serve our local 2016 highlights and achievements 10 Reports communities through regional programme making and our Policies network of regional newsrooms across the UK. We invest People Toolkits around £1 billion in programme content each year, the Latest news Our commitments 12 majority of which is original UK content provided free to UK How we’re doing 13 viewers, and at no cost to the taxpayer. Case studies 16 Our approach has proven successful. 2016 was a year of positive results made possible thanks to the dedication and Planet talent of all our people and partners. Through the People pillar Our commitments 20 of our Corporate Responsibility (CR) Strategy we continued to invest in reflecting modern society in our programmes and How we’re doing 21 workforce. I’m a major supporter of this topic and look forward ITV Responsibility Case studies 24 to getting behind the pioneering DIAMOND initiative; the Corporate Responsibility industry’s diversity monitoring system. Summary Report 2016 Partnerships We also achieved great successes within our Planet pillar. Our commitments 28 We designed this report to be Coronation Street continues to pave the way in lowering the viewed online to save paper and How we’re doing 29 impact of their production and won a Silver Carbon Literate allow for greater accessibility. Case studies 32 Organisation award for their efforts. Emmerdale was quick to If you’d like it in an alternative follow, getting three star albert certification, BAFTA’s highest format please email us at: 2016 awards and recognition 36 possible score, for sustainable production techniques. [email protected] We delivered a record £41.6 million to charitable causes in 2016 through our Partnerships pillar. Through Soccer Aid and Week of Wishes, our generous viewers also donated over £6 million to UNICEF and Make-A-Wish UK. Our CR strategy continues to inform the decisions we make in our organisation, particularly how we use our viewer reach to bring about positive change. I look forward to the year Key ahead and encourage you to share any thoughts or feedback with our CR team. Read more within this report Sir Peter Bazalgette, Executive Chairman of ITV plc Front cover photo: Read more online The winners of 2016’s Soccer Aid match ITV Responsibility Summary Report 2016 ITV Responsibility Summary Report 2016 1 Responsibility Corporate Responsibility Summary Report 20162015 About us ITV Responsibility Responsibility ITV About us Our channels Did you Our main channel is ITV, which is the largest commercial channel in the UK. Alongside our main channel, we have digital channels ITV2, know… ITV3, ITV4, ITVBe and CITV, which are broadcast free-to-air. Almost all of our channels are also available as +1 and HD versions. ITV had the largest audiences of any UK commercial broadcaster in 2016. We also As an integrated producer broadcaster, In 2016 , have the pay channel ITV Encore, which is available exclusively on Sky. our total We deliver our programmes across multiple platforms, most notably we create, own and distribute high-quality revenue was through the ITV Hub, which is available on 27 platforms including itv.com entertainment on multiple platforms globally. and third party platforms such as Sky and Virgin Media. Our programmes over £3.5 are also available on mobile devices and video-on-demand. billion Globally, we supply over 234 channels with content sold and distributed by our Global Entertainment business. ITV Studios consists of 60 labels in 11 different countries supplying over 234 We first began broadcasting back in We’re proud to be at the heart of 1955 and today, we’re an integrated popular culture, reaching 80% of channels producer broadcaster, operating the UK’s TV-watching population the largest commercial family each week. Internationally, we’ve of channels in the UK, as well as continued to grow with operations delivering programmes on demand in 11 countries and more than 6,500 through numerous platforms directly colleagues based across the globe. and on the ITV Hub. In 2016, we continued to build ITV Studios is a global production significant scale in key creative business, creating and selling markets around the world, creating programmes and formats from and producing programmes and offices in the UK, US, Australia, formats that return and travel, 7,800 France, Germany, the Netherlands, namely drama, entertainment and hours of original the Nordics and Italy. It’s the largest factual entertainment. We now content produced by We have and most successful commercial operate with 60 labels globally, ITV Studios production company in the UK, and supplying over 234 channels. over 6,500 the largest exporter of scripted programmes in the US. ITV Studios employees... Norway Global Entertainment is a leading Sweden international distribution business, Denmark ...based offering a catalogue of over 40,000 20 in hours of world-class television Finland 11 and film. million registered ITV UK locations across of Hub users Germany the world. 80% Netherlands the UK TV-owning Italy population reached France each week USA Over 40,000 Australia hours of television and film distributed and sold globally 2 ITV Responsibility Summary Report 2016 ITV Responsibility Summary Report 2016 3 Responsibility Corporate Responsibility Summary Report 20162015 Our approach ITV Responsibility Responsibility ITV Our approach Our reach and visibility comes with not only a responsibility, but also an opportunity to affect long-term positive change. Here at ITV, we want to Governance and management Members of the We’re regulated by Ofcom, which is The licences also specify standards and quotas for continue to build a successful responsible for licensing all UK subtitling, audio description and signing, and also CR Board monitor regional (made outside London) programme making. creative, commercial and Accountability for our Responsibility television stations. programme rests with our Corporate progress against More on how we’re doing in these areas can be found in global organisation. the People and Partnerships sections of this report. Responsibility (CR) Board. The CR In accordance with the conditions of our broadcasting our commitments Board consists of 13 directors from licences, we follow the Ofcom Broadcasting Code. The We believe that conducting our To make sure we comply with these rules, we across the business and is chaired by and make sure our Code sets out the principles and practices required business in a responsible way has a translate them into policies and guidelines and have Andrew Garard, Group Legal Director for compliance with all relevant legislation including fundamental role in achieving this goal. activities underpin a dedicated compliance team who work closely with and Company Secretary, who reports guidance on protecting the under 18s; harm and offence; our commissioning and programme teams. The team to our Chief Executive. Members our business crime, disorder, hatred and abuse; religion; due impartiality As the largest commercial broadcaster reviews all pre-recorded programmes before their first of the CR Board monitor progress and due accuracy; elections and referendums; fairness, in the UK and a growing international priorities. broadcast, and are involved in the planning and conduct against our commitments and make privacy and commercial references. business, we’re able to reach millions of live programming. of people on a daily basis through our sure our activities underpin our overall priorities. A growing area of our business is video on-demand programmes and channels. Our reach We also have a responsibility to make sure adverts are available on the ITV Hub. Here we want to not only and visibility comes with not only a Our risk management framework accurate and don’t cause unnecessary offence, and that It’s essential that responsible business meet, but to go beyond our regulatory requirements, responsibility, but also an opportunity sets out a process for identifying, our audiences find the quality and scheduling of adverts practices are embedded into our core achieving the same robust standards online as we do to affect long-term positive change. reviewing and managing our risks. acceptable. We exercise responsible judgement on the business plan. To make sure this happens, on-air. Safeguards that have been put in place to protect It’s regularly assessed and adapted scheduling of adverts and have internal processes that the Responsibility team works with the vulnerable people, in particular children, include G for To shape our strategy, we engage with as our company, industry and enable us to determine the appropriate association CR Board to shape the strategy and Guidance labelling, and a PIN access control system. our stakeholders to learn their views macro environment evolves. Our between advertising material and programmes. support the delivery by the business. G labelling gives guidance as to the appropriateness and identify issues material to our continuing success is dependent of content such as “this programme contains strong business. We work to deliver a strategy on how well we understand and We fully support the UK Code of Broadcast Advertising This involves strengthening our ITV language” and the PIN access control system allows that manages those issues and helps manage our risks.

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