Shine Magazine for staff and members | Autumn 2019

Pam Campbell – NHS Lifetime Achievement Award Winner

Read more on page 16

3 6 9 12 Outstanding Apprenticeships Growing our Celebrating for caring in Solent community research nursing in Solent partnerships Welcome Contents “Outstanding” for caring from Sue Harriman, Chief Executive News Reading through this edition of Shine reinforces what I already Outstanding for caring...... 3 know, Solent is full of people who demonstrate incredible We have been rated as ‘outstanding’ in the Care passion and who work together to make a difference for New Chair emphasises commitment Quality Commission’s (CQC) caring domain and people in the communities we serve. to out of hospital services...... 4 ‘Good’ for all other domains, following the CQC’s It’s been an incredible six months for Solent NHS Trust. In February we received ‘Best in class’ for NHS Staff Survey inspection of many services and their review of the outcome of our Care Quality Commission (CQC) inspection. The CQC rated results...... 5 us as ‘Good’ overall, and ‘Outstanding’ for caring. They highlighted so many the Trust’s leadership. These results have given the examples where they saw people and teams demonstrating passion for their Features Trust an overall rating of ‘Good’. work, their colleagues and partners. You can read more about our inspection outcome on page 3. Apprenticeships in Solent...... 6 Sue Harriman, Chief Executive, said: “The improvement in rating is a tribute to the work that everyone has put I truly believe that Solent offers something special and we continue to invest Shaping Solent’s Future...... 7 in creating an environment in which people feel engaged in their work in, across the Trust. Every day I’m proud to see, and hear, and motivated to deliver the very best care, embedding our HEART values New health campus coming to examples of innovative and inspirational patient care, and throughout. For three years in a row, we have seen an improvement in our NHS Portsmouth ...... 8 I know these ratings are well deserved. We will continue Staff Survey results, and our 2018 results made us best in class for combined Growing our community research to learn, improve and develop as we strive to be an Community, Mental Health and Learning Disability trusts in the Listening into ‘outstanding’ organisation.” partnerships...... 9 Action results published in the Health Service Journal (HSJ). On page 5 you will The CQC repeatedly praised the Trust for the commitment find a summary of our survey results. Solent Awards...... 10-11 it shows to patients, commenting that: “Staff were kind, I have been particularly proud of the wide range of awards that people in Solent Celebrating nursing in Solent..... 12-13 caring and treated patients with dignity and respect,” and have been nominated for, and sometimes, won! I had the honour of attending the 2019 NHS Parliamentary Awards in July. For the second year in a row, one of 100 years of learning that, “The Trust has a clear, ambitious vision to make a our Solent colleagues was named as the Lifetime Achievement Award winner. disability nursing...... 14-15 difference by keeping more people safe and well in the What an absolutely wonderful accolade to the work of Pam Campbell, a person community, and takes a holistic approach to ensuring both who has dedicated her working career to helping some of the most vulnerable Cover story: NHS Parliamentary physical and mental health are considered equally.” and marginalised people access much-needed healthcare services. We have Lifetime Achievement Award ...... 16 also been celebrating people in Team Solent within the organisation. We held Funding boost for veterans’ our first Solent Awards event in June, and as part of our Celebrating Nursing “Patients are “Solent’s mental health services ...... 17 conference awarded Vanessa Bull, a learning disability nurse, our inaugural involved in people speak “There is a Nurse of the Year Award. This is incredibly fitting as 2019 celebrates 100 years Community decisions about highly of their culture of of learning disability nursing. their care and leaders.” transparency.” Spotlight on St Mary’s Engaging with people in our diverse communities continues to be a key priority treatment.” League of Friends...... 18 for Solent. On page 7, you can read Ella’s story. Ella is a member of Young Shapers. The Young Shapers has helped us to see our services through the Solent Physiotherapist invited eyes of service users, and through the eyes of a young person. We are also to Parliament...... 19 continuing to work with the military and veterans’ community. I am humbled by the lived experience of many of our veterans and am delighted to share with you our commitment to both them and their families, through the support of the Armed Forces Covenant. Board meetings in public Care Quality Commission Finally, I would like to welcome our new Chair, Catherine Mason, to Solent. Catherine brings with her a wealth of experience and skills which will help us The Board is responsible for the as we continue to work to keep more people safe, well and independent at, or key strategic decisions taken by the The CQC identified many areas of ‘outstanding’ practice, including: close to, home. organisation and is made up of a This really is a bumper edition of Shine which showcases the difference we make. mixture of executive directors and • the vision and purpose, which was clearly stated • the Trust’s success in research (demonstrated I hope you enjoy the read! non-executive members. and understood by staff through its position in the National Institute for • the culture developing across the Trust in respect Health Research’s annual league tables) Date: Monday 7 October 2019 of Allied Health Professionals (AHPs) • the higher than average take up for the National Get in touch Time: Starts at 09:30am • strong medical leadership for supervision and Child Monitoring Programme (97.1% compared to Shine is produced by Solent NHS Trust Tell us your news Venue: Haven Community Centre, training, alongside a quality improvement culture the national average of 90%) Portsmouth Highpoint Venue [email protected] in the Trust • the way services seek the views of children and Bursledon Road • improvement in Information Governance /solentnhstrust Date: Monday 2 December 2019 young people who use services to support the Southampton compliance and awareness SO19 8BR @solentnhstrust Time: Starts at 09:30am development and improvement to the services Venue: Highpoint Venue, Southampton • the way the Trust learns and improves when things (see page 7) Tel 0300 123 4156 Follow our Instagram page: don’t go as planned and when there are positive @solentnhs_trust to follow our www.solent.nhs.uk Employees and people from the local outcomes for patients latest stories. Solent NHS Trust provides specialist community are welcome to attend. • how the Trust actively engages in collaborative The full report can be downloaded from the CQC community and mental health services. For more information, see work with external partners website: www.cqc.org.uk/provider/R1C www.solent.nhs.uk

Shine | Autumn 2019 2 3 Autumn 2019 | Shine New Chair emphasises commitment to out of hospital services

We are delighted to welcome Talking about people’s route into the Catherine Mason as our new Chair. heath and care system, Catherine This independent Chair role is said: “Money is better spent keeping responsible for leading the Trust Board. people safe and well in their own The Board shapes the strategy, vision homes. I want people to receive great and purpose, holds the organisation care at home, or as near as possible to to account for the delivery of strategy it, as evidence shows this is the best and ensures value for money. way to improve patient health. The Board is also responsible for “Solent NHS Trust is the glue between assuring that risks are managed acute hospitals, such as the Queen and mitigated effectively and has a Alexandra Hospital and Southampton collective responsibility for the Trust’s General, and the brilliant care performance. delivered in care homes and by social Catherine, who lives locally, has care teams. Solent’s approach of joined the Trust at a key time for working in partnership with other the NHS. As a recent non-executive organisations is breaking down the director (NED) for University Hospital barriers between health and care, Sue Harriman, our Chief Executive, Southampton NHS Foundation Trust, meaning that patients should be said: “We are delighted to welcome Catherine’s experience of oversight enjoying a more joined-up experience Catherine to the Trust. She brings a and scrutiny, combined with her of care. wealth of experience and knowledge time as Chief Operating Officer for “Rather than people having to call and will play a vital role in helping us Spire Healthcare, allows her to bring on busy Emergency Departments, to continue to make a difference. Our the insights from private and NHS we want to focus on prevention of ill joint aim is to work with others to help healthcare into the Solent culture. health and early intervention, all of empower people to stay well and, Her time as Chief Executive for Allied which is better for patients and NHS where possible, be cared for at home, Healthcare, the UK’s largest provider pockets. and in helping to shape the future of of care at home, means she is ‘Best in class’ local care systems.” passionate about the whole patient “I am really looking forward to journey. In addition, her early work working with everyone in the Trust, Catherine joined us on 1 April 2019, experience saw her volunteering to and with partners, to realise the following the retirement of Dr Alistair for NHS Staff Survey results help people with both mental and vision of making a difference for the Stokes on 31 March at the end of his physical impairments. population we serve.” tenure in the role.

Every year we encourage our colleagues to complete the annual NHS Staff Survey. We use the results to help us improve our working environment to help people be at New website launched their best which in turn helps to improve patient care.

We have revamped our website to The 2018 NHS Staff Survey saw our highest response rate in • Safe environment (bullying and harassment and violence) make it more accessible, modern and five years, with 59% of people responding to the survey, and user friendly. • Safety culture. the results improving for the third year in a row. Our 2018 The updated website has been results made us ‘best in class’ for combined Community, Sue Harriman commented: “I truly believe that Solent is a designed with the user in mind and Mental Health and Learning Disability trusts in the Listening special place to work and our NHS Staff Survey results are can be accessed easily on any device, into Action results published in the Health Service Journal (HSJ). testament to that. They tell us that feedback is making a in any language or speech/text format. positive difference and that we really are creating a great The survey results are grouped into 10 key themes and place to work. Features include a language translator, Solent scored better than average, when compared with the ability to read the text on the site other combined community and mental health / learning “Our people said that they feel more valued and recognised aloud, and also a button to change disability Trusts, across all themes. We were also amongst for the work they do, and there is a significant increase in foreground colours, helping with sight the best performing Trusts for: the number of our people who would recommend Solent as problems. a place to work. We strive to be even better; doing more of • Diversity and inclusion what works and making changes in response to employee The address hasn’t changed; you can • Quality of appraisals feedback.” visit us at www.solent.nhs.uk

Shine | Autumn 2019 4 5 Autumn 2019 | Shine Partnering with schools Shaping Solent’s to keep children well We have partnered with Southampton City Council’s Future Public Health Service to deliver a new scheme, the Healthy High 5 Award, We are committed to involving people, from the full making it easier for schools to help students get fit, eat diversity of communities we serve, in the development of well and live balanced lives. the Trust and our services. Our Young Shapers are a group Mansbridge Primary School of young people who work with our Children’s services. has been following the ‘Daily Mile’ for two years, Their involvement in our services has been invaluable encouraging pupils and as we continue to embed our Community Engagement their families to walk a mile a day. Head Teacher Mark Sheehan, said: “We’re Strategy during 2019/20. using the Healthy High 5 to get our children fit, and Here Ella Riley shares her story of what it is like to be part to keep them fit. It is simple, straightforward, in- expensive and works well with our daily school life. of Young Shapers. “Students and teachers have already seen the direct benefits of The Daily Mile that we have been doing Like many 16 year olds, Ella recently completed a long list of GCSE in school for two years now. We’ve now added the Apprenticeships exams and is now taking time to add to her considerable volunteering additional four elements: keeping children hydrated, experience. encouraging and providing for healthy eating in school and providing an opportunity for children to Ella volunteers for Solent’s Young Shapers, the local forum for young develop mindfulness skills.” in Solent people from across Portsmouth and Southampton, where they can investigate and inform future NHS policies and provision in the two Healthy High 5 is an easy-to-follow scheme for cities. The aim is to give young people a voice about their NHS services. teachers and students, which focuses on: We held our second ever annual Apprenticeship Awards We have access to the Trust 1) Physical activity event in March 2019, as apprentices and their managers Board, meaning that we are 2) Access to water Solent NHS Trust is proud to be able to from across the Trust came together to celebrate and listened to at the highest level. 3) Healthy lunch, breakfast and after school clubs We review services and trial offer a wide range of apprenticeships recognise everyone’s hard work and dedication. 4) Mindfulness minute them, as though we were the 5) Nurturing nature in many different job roles and Congratulations goes to Joanna Winska, the overall patient. Our feedback has led to working environments. winner of Solent Apprentice of the Year. service improvements. “This year our Young Shapers Since the start of 2018, the Trust has The Apprentice National Award for also sat on the judging panel Receptionist was enrolled 83 people as apprentices, for the Solent Awards, the Good Grub Club including 10 nursing apprentices, a fast nominated by her peers Trust’s highest accolade for staff, for “always going Solent’s 0-19 Years Team track management degree, financial with the Young Shapers Award above and beyond going to the Southampton deliver outstanding work to reduce health accountant positions and a Facilities to support patients.” Child Adolescence and Mental Joanna, who is inequalities and food Management apprenticeship are just a Health (CAMHS) team, for their poverty for children. originally from Poland, dedicated youth service. few of the roles available. was also praised for The Healthy Settings “Every member of staff I’ve project was set up, in offering translation Local colleges and universities, dealt with understands how collaboration with Radian services and for going including Chichester College, much a young person is affected Housing, to combat over and above to by the service they receive. I ‘holiday hunger’. Children who would normally University of Portsmouth, Eastleigh support her colleagues would encourage young people receive free school meals often face significantly College, Fareham College and and the practice. to come forward and help design the services they long periods without a healthy meal during school receive; it’s great to be listened to and know you can holidays. Local children, who are Radian Housing Southampton Solent University residents, are invited to attend a weekly club where A huge well done to the Trust’s two other winners Kassie- make a difference. support our programmes. Jade Livingstone, who won Clinical Apprentice of the Year they learn to cook healthy meals, play active games 2019 and Niamh Ryan, who scooped Peer Apprentice of If you are interested in becoming a Young Shaper email and spend quality time with their siblings. Those apprentices who have achieved the Year 2019. [email protected] The Good Grub Club in Millbrook has won this outstanding results are celebrated at year’s Tpas Community Focused Service of the Year For more information about apprenticeships Award, which recognises the positive impact of this the Apprenticeship Awards, with 50 at Solent or working for the Trust visit If you live in Southampton or Portsmouth and would like advice combined health and housing initiative. apprentices nominated this year alone. www.recruitment.solent.nhs.uk about a child’s health, you can get advice from a qualified nurse To learn more about the Good Grub Club, watch a by texting Solent Pulse on 07491 163275. video featuring the team talking about the project https://vimeo.com/353974832

Shine | Autumn 2019 6 7 Autumn 2019 | Shine Research in action

Growing our community research partnerships

Solent’s Academy of Research & Improvement has been growing its research partnerships since 2014 to improve the health and wellbeing of our local communities. (Block B artist’s impression) Our partnerships involve working with schools, colleges, social services, Portsmouth University Dental Research is not Academy and other organisations to increase both something, for us, that New health campus access to, and understanding of, research. happens in universities A great example of the research partnership success and in labs. It’s coming to Portsmouth is our work with care homes. happening every day, in It has enabled us to work alongside care home how we interact with providers to conduct research among residents, our patients and how we For the people who use our services, it is really important was a top priority for them. As a result, we will be investing relatives and carers. improve their care. that we provide welcoming and spacious environments, in updated signage throughout the campus, making moving It also provides a voice for people living with with up-to-date facilities. In 2017, Solent was awarded around the site much easier. dementia and their families, and for anyone living in Dr Sarah Williams, Associate Director £10.3M to redevelop and refurbish our buildings at St. our communities who may be disadvantaged due to Block C, formerly known as the Ella Gordon Unit, is a single for Research and Improvement Mary’s Community Health Campus, bringing even more poor health, age or ethnicity. services into the heart of the community. This significant storey building on the St. Mary’s site. This space has been investment will allow us to care for even more people, redeveloped to provide facilities for Solent’s Research and Over 30 care homes are now partnered with us and our “Solent is once again the top performing research delivery team has conducted several studies throughout more stages of their lives, in purpose-built, state Improvement Team, Learning and Development Team and relating to ageing and older persons’ mental health. Trust for research activity in Care Trusts of the art facilities. the Wessex Deanery, who provide clinical education to (both for the volume of research and the The team has recently worked with Cardiff University Block B, the largest area to be redeveloped, is due to re- medical staff. on a genetics study examining the environmental, number of people participating in studies)” open in the late autumn and will be offering patients and The Solent Estates Team has been responsible for delivering biological and genetic factors that influence the visitors a contemporary space, designed to be accessible to a unique building plan on a small ‘footprint’, which includes progression of Alzheimer’s disease and other Source: National Institute for Health Research’s annual league tables (2018/19). all. There will be additional entrances, comfortable waiting a conference facility for up to 60 people that will be neurodegenerative disorders. areas and lift access throughout, making getting to where available to hire privately. In addition, there is a bespoke IT you need to be even quicker and easier. Other studies have included trialling interventions A new research and education hub is being created as suite for online learning, as well as specialist consultation to prevent falls in care homes and improving social part of the £10.3m refurbishment of St Mary’s Community A new Podiatry hub will enable clinicians to manage more spaces for patients who are taking part in one of the Trust’s networks for people who are at risk of being lonely patients with increased availability for appointments. The 50 ongoing research projects. or isolated. Health Campus in Portsmouth. It will have its own new Phlebotomy area will be more welcoming and the clinical area that will enable patients involved in genetic To find out more about research and opportunities Pharmacy has been redeveloped to ensure a rapid service At the heart of the building is an inner courtyard for flexible and clinical studies to come into a designated area for to get involved, visit that is fit for the future, along with enhanced privacy for use by building occupants. www.academy.solent.nhs.uk/research. appointments and for blood, saliva and other samples to be discretion when required. We will carry on listening, so if you have any See more about our community partnerships at taken. There will also be a pharmacy that will enable the We asked service users and our partners, Healthwatch, how recommendations on how to improve your visit to our sites, www.academy.solent.nhs.uk/about-us/working- team to get involved in clinical trials for medicinal products. they would like to see the site improved, and wayfinding please let us know by emailing [email protected] in-partnership

Shine | Autumn 2019 8 9 Autumn 2019 | Shine Celebrating the work of our people and teams The winners were...

Directors’ Choice Award: Academy of Research and Pam Bailey, a Physiotherapist, who impressed the Improvement Hero Award: judges with her innovation and commitment to improving service delivery and patient satisfaction, Suzi Grieves, Nurse Manager for Elderly Care and is highly regarded with the patients who use the Medicine, and Anna Badley, Staff Nurse for Research and service. Development, were selected for going “over and above” to work jointly to advocate and champion nursing research. Will Dunkason, a Learning Disabilities Community Nurse, who was selected for his passion for improving the health and wellbeing of people with a learning The Academy of Research and disability. Improvement Team Award: The Musculoskeletal (MSK) Telephone Triage Team Manager of the Year: were selected for the way in which they have embraced Anthea Thorpe, Community Diabetes and changes to telephone triaging and consultations, Phlebotomy Team Lead, who was recognised for which has led to cost savings in primary care and fewer her clear leadership and for her focus on quality unnecessary visits to the GP for the patients. and safety, including reducing waiting times for the diabetes service. Academy of Research and Improvement Award: Colleague of the Year: Wendy Cole, Physiotherapist within Child and Kerry Godden, Healthcare Assistant, who was Adolescent Psychiatry, impressed the panel with the The selected for her passion in helping hard to reach and way in which she has engaged with young people vulnerable people. The judges were impressed about through coordinating various activities, from the young her going the ‘extra mile’ to help people and she was person forums to shaping and implementing ideas for praised for the great rapport she has built with the improvement. people she works with.

The Solent Trust Chief Nurse Award: Board celebrate Team of the Year: with winners Deb Godfrey, Staff Nurse for Learning Disabilities, Solent The Sexual Health Promotion Team who were was selected for her compassion and caring nature, recognised for the high esteem that they hold within and for everything she has done for learning the local community, for the difference they make in disabilities and the people and families in the service. keeping people safe and well, and for their collective professionalism and commitment. Awards The Young Shapers’ Award: Volunteer of the Year: Southampton’s Child and Adolescent Mental We take pride in placing great emphasis on celebrating the contribution of Health Service were selected by a panel of young Robert Page, who has volunteered for the NHS as people for their commitment to ensuring that every our colleagues. In June, we celebrated the commitment, enthusiasm and best a meet and greet volunteer at Royal South Hants service user experienced an extremely individualised practice of people who work at the heart of Solent, making a difference to the Hospital for 27 years. The panel agreed that Robert care plan and received the highest possible should be commended for his commitment, dedication standards of care. people we serve, at our inaugural Solent Awards and Recognition Ceremony. and passion for his role.

The sponsored event saw over 180 people, including celebration of the incredible work from the amazing teams colleagues and volunteers, celebrate their own personal who work in Solent NHS Trust in the past year. I’m so proud A huge thank you to the event’s sponsors: achievements, as well as recognising the achievements of our organisation and those who work across our services. Clare’s Office Supplies, Green Cloud, and great care provided by colleagues and teams. As well We have so many unsung heroes who make it such a great Ace Southern, Essity, Kier and Smart Solutions. as the presentation of 12 awards across 10 categories, the place to work and be a part of. commitment of long serving colleagues was celebrated, as “It is only right that we recognise these individuals, who are well as the excellence of those who have been awarded for an embodiment of our Solent values, and thank them for all their work externally. their professionalism, compassion and commitment. They all The ceremony was filled with pride, humility and passion. go above and beyond every day to make sure the care we Speaking after the event, Sue Harriman, our Chief give is the very best it can be and I am so proud that they Executive, said: “The awards ceremony was a wonderful are part of Team Solent.” #HeartOfSolent

Shine | Autumn 2019 10 11 Autumn 2019 | Shine Celebrating nursing in Solent

Nurses from across the Trust came together on International Nurses Day to celebrate nursing. Nursing Times Award winners The Nursing Times Awards bring together nurses and Sharon Simpson The conference, which Solent’s Nurse of the Year organisations from across the profession to celebrate won the Clinical focused around the theme and honour exceptional achievement. Research Nursing ‘Partnering with patients: Vanessa Bull, a Learning Award for the work Two Solent nurses beat off stiff competition from shaping the nursing Disability Nurse from the Jigsaw she has done in thousands of entries across 23 categories to scoop the workforce in response to team based at Southampton introducing research Nursing Times’ Infection Prevention and Control Award the changing nature of Civic Offices, which supports in care homes. healthcare’, included a disabled children and young and the Clinical Research Nursing Award. Sue Harriman, Chief keynote speech from the people as well as their families, Debbie Fudge, Nursing and Midwifery Executive, said: was revealed as the inaugural Tuberculosis Liaison Council’s Chief Executive “We are incredibly winner of Solent’s Nurse of the Nurse, won the Officer, Andrea Sutcliffe. proud of Debbie Year Award. Infection Prevention and Sharon and Conference delegates heard Vanessa is described by her and Control Award for Sharon Simpson thrilled that they have from two patients who colleagues as someone who her pioneering work been recognised and awarded for their dedication, shared their experiences of always goes the extra mile and in moving tuberculosis passion and innovation. The awards are a real accolade Solent’s services, in positive is truly passionate about getting (TB) screening into GP Jackie Ardley, Chief Nurse and recognition of the commitment both Debbie and and emotionally powerful the best outcomes for the Vanessa Bull and Sue Harriman, CEO surgeries, helping GPs Sharon show to patient experience and outcomes. presentations. children that she works with. to identify and screen over the last 12 months. Vanessa The awards, once again, recognise the leading role The day also included talks on record keeping and A panel of patients, volunteers people at risk of latent clearly demonstrated the Solent we play in community and mental health research and accountability, accessible information standards, and a and colleagues reviewed a disease. In two years, values and shows outstanding Debbie Fudge (centre) the innovation and passion we demonstrate in out of keynote speech from Kieron Baily, Guest Experience Coach, shortlist of 11 nurses, from over the team screened innovation, compassion, as well hospital services. A huge congratulations and a big about the importance of customer care. In celebration of 180 nominations, and selected 1,350 people with 202 of the people screened receiving a as excellence.” thank you!” 100 years of the learning disability nurse, Ian Chalcroft, Vanessa for her high standards, positive result and treatment that means they are unlikely Integrated Learning Disability Manager, and service user, the superb care she provides to The award was established to get the active disease. The screening should also help Lee, launched the Learning Disability Strategy. patients and her humble and to give patients and Solent to reduce the rate of TB in Southampton. Jackie Ardley, our Chief Nurse, recognised the hard work impressive attitude. colleagues the opportunity to recognise those who really that went into making the conference such a success, she Jackie, our Chief Nurse said: “We said: ”It was a wonderful event and a pleasure to be able are very fortunate to have some make a difference to them and Prestigious Queen’s Nurse (QN) title awarded to four Solent nurses to recognise everyone’s hard work and dedication across incredible people working within who live the Solent values. All the day. Solent. The panel read through nurses, both registered and non-registered, working in Solent “All our nurses have been pivotal in helping us achieve many fantastic nominations and services were eligible. an ‘outstanding’ rating at providing caring services in our it was such a difficult decision to recent Care Quality Commission report. Together we can choose a winner. You can watch Vanessa’s story at: continue to learn and keep even more people safe and “It was a great pleasure to https://vimeo.com/335377166 well at, or close to, home.” congratulate the winner All the shortlisted nurses’ stories Solent’s inaugural Nurse of the Year Award was also – Vanessa Bull – for her can be viewed at: announced at the conference. phenomenal work, particularly https://vimeo.com/335338170

Suzi Graves and Tracey Tudball Julie Southcott Helen Ellerby

Four Solent Nurses have been Community Nursing Team, Julie in the community who want to recognised for their commitment to Southcott, Modern Matron for demonstrate their commitment patients, having been awarded the Community Nursing Portsmouth to patient-centred values and title of Queen’s Nurse. and Helen Ellerby, Specialist Nurse continually improving practice. The quartet honoured include in Sexual Health in Winchester and Achieving the QN title enables Suzi Graves, Integrated Services Eastleigh. nurses to join a growing network Matron for Community Nursing The title is awarded by the Queen’s of like-minded nurses, marking the Southampton, Tracey Tudball, Nursing Institute to nurses, health beginning of a process of learning Clinical Manager for the Lordshill visitors and midwives working and leadership.

Shine | Autumn 2019 12 Some of Solent’s nurses! 13 Autumn 2019 | Shine 100 years of learning disability nursing

2019 celebrates 100 years of learning disability nursing. To mark the centenary, we spoke to a service user and Enabling from the heart a learning disability nurse to hear their perspectives on the value of learning disability nursing. Learning Disability Nurse, Julie Chapman, Clinical Leader for Health Facilitation answers our questions.

Q. How long have you been a learning Lee’s story disability nurse? I qualified as a learning disability registered We were delighted to welcome Lee carries a card to tell people A. nurse in 1990, so I’ve been in post for Lee Hutchinson to this year’s he needs support, but some still 29 years! nursing conference. He spoke doubt it. with passion about the lived “I recently visited my local Q. What made you decide to become a experience of people with Emergency Department after learning disability nurse / How did you learning disabilities. Lee’s fracturing my foot. I couldn’t know that’s what you wanted to do? articulate and thought- understand how the queuing provoking presentation left the system worked and the nurse’s A. I realised this was the career path I wanted audience extremely moved and questions were a problem. to take after working in a home as a health determined to make changes Luckily Nicky came along to care support worker, witnessing how in the way they interact with support me.” learning disability nurses could make a real those in our learning disability In 2015, Nicky asked Lee to difference in people’s lives. communities. become a volunteer, educating Born in Portsmouth, Lee people about living with a Q. How is learning disability nursing attended mainstream school, learning disability. He said “Our different from other types of nursing, going on to complete courses volunteer team also presents at such as hospital or community nursing? at Southdowns College national conferences, such as the A. The main focus of the role is to support and to work in retail and Allied Health Professionals’ (AHP) maintaining and improving physical conference. Having this platform manufacturing. and mental health. I enjoy working in helps people with learning Over the years, Lee has lived partnership with service users, families, disabilities educate those in a range of supported carers and other professionals to improve responsible for our care, which environments, designed to health by reducing inequalities and making can only improve services.” encourage independent living. reasonable adjustments. Talking about the need for a Talking about presenting at consistent support network, Lee Solent’s Nursing Conference, Q. What has been your greatest said: “Being trained to cook and he said: “The nurses were professional achievement / proudest look after yourself is fine, but wonderful and listened moment? you still need someone you can beautifully. I got to cut the A. I am particularly proud of work in helping trust and call on.” conference cake and it felt like I was getting married! It was GP practices support their patients with a “I met, Nicky Roberts, my great to be recognised for my learning disability and our local hospital to Settlement Officer and LD Nurse, contribution and to see so improve the patient experience. in 2001. Nicky understands that many people I’ve met over change causes me anxiety and the years. My life has taken a Q. What is next for you? genuine distress. As a person different path to the one I had I have had two Solent Dragon’s Den with a learning disability, it isn’t planned, but if it encourages A. obvious to people that I may others to think ‘I can do that’, successes, implementing a health passport and sensory integration and am just need help to understand.” then I’m pleased.” Julie Chapman applying for a third, so watch this space! Lee Hutchinson

Shine | Autumn 2019 14 15 Autumn 2019 | Shine NHS Parliamentary Lifetime Achievement Award

Pam (centre) with colleagues Jill Young, Ann Spooner, her Pam Campbell was interviewed by Fred Dinenage and daughter Rebecca and Sue Harriman. Sangeeta Bhabra on ITV News Meridian following her award.

Our Consultant Nurse for Homelessness and Health is over the moon that Pam has been awarded this incredibly Inequalities Pam Campbell, was announced as the national prestigious award and that her dedication has been Funding boost for veterans’ winner of the Lifetime Achievement Award category at a recognised and celebrated today. prestigious event held in London in July. “We can’t praise Pam enough; she is an incredible This award seeks to honour those who have worked within and selfless person who gives so much of herself to helping mental health services a health or care setting for 40 years and have left it a better some of the most vulnerable people in Southampton. I service for patients and/or a better place to work for those am completely in awe of Pam, and the difference she who will follow them. makes, she is a real inspiration. A huge well done to Pam, who qualified as a Registered Nurse in 1979, was Pam, and a big thank you for dedicating your working life The Portsmouth Military Wellbeing Alliance is the umbrella term nominated for her extensive and groundbreaking work and to the service.” for a collaboration between Solent and partner organisations*. The research with homeless people and other vulnerable groups Alliance was awarded over £690,000 in March by the Armed Forces Royston Smith Conservative MP, who nominated Pam, said: who find it difficult to receive healthcare, including victims Covenant Fund, a government backed programme. This funding of domestic violence or trafficking and refugees. “Through her work with the most vulnerable in society, she has enabled the Alliance to launch an exciting two-year programme has helped countless numbers return to a stable healthy Her legacies include the Homeless Healthcare Team, of mental health support for veterans and their families. life, regardless of their mental or physical health when they which she helped set up 25 years ago, her leadership in Our offer to veterans includes: the field of homelessness nationally and the support she first meet her. Southampton is truly grateful to this health has given to GPs, students and professionals from around champion and guardian.” • Quick Reaction Force – Veterans in crisis will be supported by first responders and volunteers, putting a protective arm around the country. Find out more about Solent’s Homeless Healthcare Team them, helping them to de-escalate and access further care from Congratulating Pam on her award, Sue Harriman, our Chief at: www.solent.nhs.uk/our-services/services-listings/ Positive Minds. Executive, said: “I know that everyone in Solent NHS Trust homeless-healthcare-team • Positive Minds – A range of support will be available, including 1:1 peer support, group work, life skills, psychological therapy Solent NHS Trust has partnered with and access to further mental health care. Military veterans with ExForcesNet in signing up to the The NHS Parliamentary Awards how the NHS provides care for This year over 250 MPs lived experience are part of the team of wellbeing advisors who Forces4Change Charter. The commitment have been created to enable patients. nominated individuals or can ‘talk the same language’. includes providing assistance with MPs to show their local NHS organisations in 10 award recruitment and a focus on outreach Last year was the first year of • Solent Recovery College – Hosted by the University of work, such as the support for the staff, volunteers and carers categories. Portsmouth, veterans can study a varied curriculum, learning the awards and the Lifetime Southampton Veteran’s drop-in centre. what they mean to them and about their own mental health conditions and interventions, the communities they serve Achievement Award was won Local MPs made four both medical and holistic. For more information about our work each day. They celebrate people by Solent’s Rose Bennett, a nominations, on behalf of with the Veteran community, visit www.solent.nhs.uk/join-us/armed-forces- who have innovated, impressed domestic assistant at St James’ Solent, for this year’s NHS *The Alliance partners are Solent NHS Trust, Solent Mind, The Society of St. James, Prince of Wales Royal Regiment Association, ExforcesNet, Portsmouth’s Clinical programme and made a real difference to Hospital in Portsmouth. Parliamentary Awards. Commissioning Group, The Royal Navy and Royal Marines Charity and the Portsmouth Veterans Outreach Service.

Shine | Autumn 2019 16 17 Autumn 2019 | Shine Spotlight on Solent Physiotherapist St. Mary’s League of Friends invited to Parliament

A leading Portsmouth physiotherapist has been advising MPs about a chronic Solent has over 150 volunteers, inflammatory arthritic condition, known as Axial Spondyloarthritis (axial SpA), including a team of 90 League of Friends which affects thousands of people volunteers. Our volunteering workforce across the country. makes a positive difference to the care Claire Jeffries, Physiotherapy and we provide to local people. Hydrotherapy Manager at Solent NHS Trust, was recently invited to parliament to be part of discussions within the All- St. Mary’s League of Friends was one of the first Leagues Party Parliamentary Group (APPG) about in the UK. It was formed in 1949 to support the original the treatment of Axial SpA and current th community hospital and this year celebrates its 70 issues with disparity in service provision birthday! Today, the League continues to support St. Mary’s across the UK for the condition, Community Health Campus patients, as well as those including hydrotherapy. receiving care in the community throughout Portsmouth. The group was established with support Volunteers provide ‘meet and greet’ services, conduct from the National Ankylosing Spondylitis patient surveys and offer a highly valuable ward visitor Society (NASS), to help raise awareness role, spending time talking with inpatients. of axial SpA, which includes the The Hydrotherapy Team The League raises money that goes towards improving condition Ankylosing Spondylitis (AS). the hospital and supporting Portsmouth community healthcare projects. They also run the main shop at The progressive form of arthritis is is taking forward to support all those ultimately all about the patient; this is St Mary’s, as well as two cafes. believed to affect over 200,000 people affected by axial SpA. Continuing what we trained for.” in the UK; twice as many as the number to provide a high quality, accessible Alison Earle has been volunteering with St. Mary’s League The hydrotherapy pool at the Queen of people living with Multiple Sclerosis service to all of our Axial SpA patients for 25 years, recruiting volunteers from all walks of Alexandra Hospital helps with the or Parkinson’s disease. in the Portsmouth district has always life, including Portsmouth University and local colleges. recovery of many patient groups been the focus of my work and having Reflecting on changes in the NHS and volunteering, Talking about giving evidence to including inpatients, helping them Alison said: “The NHS is changing and so are the needs the committee, Claire said: “I was the opportunity to share this and to return home, whilst also offering of patients and visitors. We will continue to help fund the delighted to attend this meeting and support other services through the community rehabilitation outpatient Alison Earle with David Frost and Angela Anderson departments who require new technologies to improve applaud the important work the APPG APPG forum gives me great pride. It is sessions. patient care. Experience shows us that a League of Friends is only as good as its volunteers. Our volunteers believe in our cause and we believe in healthcare for Portsmouth’s Claire originally joined the Hydrotherapy team for a nine month patients. We have a wonderful team, and our volunteers Donations secondment, but 19 years later she is still working with the team really get a lot out of the experience.” within the NHS. Chrissy Gregson, Volunteer and Patient Experience Over the past 12 months, the League has been Manager, said: “The League works tirelessly behind extremely generous, donating £30,000 to Solent We work out of the Queen Alexandra Hospital. Inpatients the scenes to provide the ‘extras’ which help improve wards, with contributions including: are referred as the result of having complex neurological the patient journey. Alison is part of this and is highly conditions, such as strokes or acquired brain injury as the • A spy camera capsule, which enables the respected within both the League and the Trust. We thank result of road accidents. We also take referrals from the gastroenterology consultants to check for her and all our volunteers for their invaluable contribution community and help people to return to fitness and mobility, internal bleeding and the early signs of liver to the NHS.” which is essential for independent living. diseases “When the service is running at maximum capacity, the • Computer equipment for our dementia and Hydrotherapy Team can see up to 50 patients a day. Sessions dermatology wards For more information about volunteering with include group exercise for up to three people and individual St. Mary’s League of Friends, go to: • Highly specialised leg ulcer treatments physiotherapy lessons. Children requiring physiotherapy can also attend their own clinic. www.lofstmarysportsmouth.org.uk • New washing machines to enable patients’ For information about other volunteering clothes to be refreshed “There is something incredibly humbling about empowering a patient and taking them on a journey of recovery. The pool opportunities within Solent, please contact • Chairs for visitors Christine Gregson, Volunteer and Patient Experience is a living being and is part of this recovery. Most patients Manager on 07919 111535 or email: • Monthly music entertainment for elderly and don’t want to leave us, despite having recovered, often [email protected] frail patients going on to use their local pools to continue the good work. Claire Jeffries

Shine | Autumn 2019 18 19 Autumn 2019 | Shine The badges are just one *Lesbian, gay way to show that this is an bisexual, transgender open, non-judgemental and and the + simply inclusive place for people that means that we are identify as LGBT+* inclusive of all identities, regardless If you see someone wearing of how people define one you can ask them about it. themselves.

The Rainbow Badge initiative originated at Evelina London Children’s Hospital to make a positive difference by promoting a message of inclusion.

CS49627 NHS Creative 2019