Shine Magazine for staff and members | Autumn 2019 Pam Campbell – NHS Lifetime Achievement Award Winner Read more on page 16 3 6 9 12 Outstanding Apprenticeships Growing our Celebrating for caring in Solent community research nursing in Solent partnerships Welcome Contents “Outstanding” for caring from Sue Harriman, Chief Executive News Reading through this edition of Shine reinforces what I already Outstanding for caring ......................3 know, Solent is full of people who demonstrate incredible We have been rated as ‘outstanding’ in the Care passion and who work together to make a difference for New Chair emphasises commitment Quality Commission’s (CQC) caring domain and people in the communities we serve. to out of hospital services .................4 ‘Good’ for all other domains, following the CQC’s It’s been an incredible six months for Solent NHS Trust. In February we received ‘Best in class’ for NHS Staff Survey inspection of many services and their review of the outcome of our Care Quality Commission (CQC) inspection. The CQC rated results ...............................................5 us as ‘Good’ overall, and ‘Outstanding’ for caring. They highlighted so many the Trust’s leadership. These results have given the examples where they saw people and teams demonstrating passion for their Features Trust an overall rating of ‘Good’. work, their colleagues and partners. You can read more about our inspection outcome on page 3. Apprenticeships in Solent ..................6 Sue Harriman, Chief Executive, said: “The improvement in rating is a tribute to the work that everyone has put I truly believe that Solent offers something special and we continue to invest Shaping Solent’s Future .....................7 in creating an environment in which people feel engaged in their work in, across the Trust. Every day I’m proud to see, and hear, and motivated to deliver the very best care, embedding our HEART values New health campus coming to examples of innovative and inspirational patient care, and throughout. For three years in a row, we have seen an improvement in our NHS Portsmouth ......................................8 I know these ratings are well deserved. We will continue Staff Survey results, and our 2018 results made us best in class for combined Growing our community research to learn, improve and develop as we strive to be an Community, Mental Health and Learning Disability trusts in the Listening into ‘outstanding’ organisation.” partnerships ......................................9 Action results published in the Health Service Journal (HSJ). On page 5 you will The CQC repeatedly praised the Trust for the commitment find a summary of our survey results. Solent Awards .......................... 10-11 it shows to patients, commenting that: “Staff were kind, I have been particularly proud of the wide range of awards that people in Solent Celebrating nursing in Solent .... 12-13 caring and treated patients with dignity and respect,” and have been nominated for, and sometimes, won! I had the honour of attending the 2019 NHS Parliamentary Awards in July. For the second year in a row, one of 100 years of learning that, “The Trust has a clear, ambitious vision to make a our Solent colleagues was named as the Lifetime Achievement Award winner. disability nursing ....................... 14-15 difference by keeping more people safe and well in the What an absolutely wonderful accolade to the work of Pam Campbell, a person community, and takes a holistic approach to ensuring both who has dedicated her working career to helping some of the most vulnerable Cover story: NHS Parliamentary physical and mental health are considered equally.” and marginalised people access much-needed healthcare services. We have Lifetime Achievement Award .........16 also been celebrating people in Team Solent within the organisation. We held Funding boost for veterans’ our first Solent Awards event in June, and as part of our Celebrating Nursing “Patients are “Solent’s mental health services ....................17 conference awarded Vanessa Bull, a learning disability nurse, our inaugural involved in people speak “There is a Nurse of the Year Award. This is incredibly fitting as 2019 celebrates 100 years Community decisions about highly of their culture of of learning disability nursing. their care and leaders.” transparency.” Spotlight on St Mary’s Engaging with people in our diverse communities continues to be a key priority treatment.” League of Friends ............................18 for Solent. On page 7, you can read Ella’s story. Ella is a member of Young Shapers. The Young Shapers has helped us to see our services through the Solent Physiotherapist invited eyes of service users, and through the eyes of a young person. We are also to Parliament ..................................19 continuing to work with the military and veterans’ community. I am humbled by the lived experience of many of our veterans and am delighted to share with you our commitment to both them and their families, through the support of the Armed Forces Covenant. Board meetings in public Care Quality Commission Finally, I would like to welcome our new Chair, Catherine Mason, to Solent. Catherine brings with her a wealth of experience and skills which will help us The Board is responsible for the as we continue to work to keep more people safe, well and independent at, or key strategic decisions taken by the The CQC identified many areas of ‘outstanding’ practice, including: close to, home. organisation and is made up of a This really is a bumper edition of Shine which showcases the difference we make. mixture of executive directors and • the vision and purpose, which was clearly stated • the Trust’s success in research (demonstrated I hope you enjoy the read! non-executive members. and understood by staff through its position in the National Institute for • the culture developing across the Trust in respect Health Research’s annual league tables) Date: Monday 7 October 2019 of Allied Health Professionals (AHPs) • the higher than average take up for the National Get in touch Time: Starts at 09:30am • strong medical leadership for supervision and Child Monitoring Programme (97.1% compared to Shine is produced by Solent NHS Trust Tell us your news Venue: Haven Community Centre, training, alongside a quality improvement culture the national average of 90%) Portsmouth Highpoint Venue [email protected] in the Trust • the way services seek the views of children and Bursledon Road • improvement in Information Governance /solentnhstrust Date: Monday 2 December 2019 young people who use services to support the Southampton compliance and awareness SO19 8BR @solentnhstrust Time: Starts at 09:30am development and improvement to the services Venue: Highpoint Venue, Southampton • the way the Trust learns and improves when things (see page 7) Tel 0300 123 4156 Follow our Instagram page: don’t go as planned and when there are positive @solentnhs_trust to follow our www.solent.nhs.uk Employees and people from the local outcomes for patients latest stories. Solent NHS Trust provides specialist community are welcome to attend. • how the Trust actively engages in collaborative The full report can be downloaded from the CQC community and mental health services. For more information, see work with external partners website: www.cqc.org.uk/provider/R1C www.solent.nhs.uk Shine | Autumn 2019 2 3 Autumn 2019 | Shine New Chair emphasises commitment to out of hospital services We are delighted to welcome Talking about people’s route into the Catherine Mason as our new Chair. heath and care system, Catherine This independent Chair role is said: “Money is better spent keeping responsible for leading the Trust Board. people safe and well in their own The Board shapes the strategy, vision homes. I want people to receive great and purpose, holds the organisation care at home, or as near as possible to to account for the delivery of strategy it, as evidence shows this is the best and ensures value for money. way to improve patient health. The Board is also responsible for “Solent NHS Trust is the glue between assuring that risks are managed acute hospitals, such as the Queen and mitigated effectively and has a Alexandra Hospital and Southampton collective responsibility for the Trust’s General, and the brilliant care performance. delivered in care homes and by social Catherine, who lives locally, has care teams. Solent’s approach of joined the Trust at a key time for working in partnership with other the NHS. As a recent non-executive organisations is breaking down the director (NED) for University Hospital barriers between health and care, Sue Harriman, our Chief Executive, Southampton NHS Foundation Trust, meaning that patients should be said: “We are delighted to welcome Catherine’s experience of oversight enjoying a more joined-up experience Catherine to the Trust. She brings a and scrutiny, combined with her of care. wealth of experience and knowledge time as Chief Operating Officer for “Rather than people having to call and will play a vital role in helping us Spire Healthcare, allows her to bring on busy Emergency Departments, to continue to make a difference. Our the insights from private and NHS we want to focus on prevention of ill joint aim is to work with others to help healthcare into the Solent culture. health and early intervention, all of empower people to stay well and, Her time as Chief Executive for Allied which is better for patients and NHS where possible, be cared for at home, Healthcare, the UK’s largest provider pockets. and in helping to shape the future of of care at home, means she is ‘Best in class’ local care systems.” passionate about the whole patient “I am really looking forward to journey. In addition, her early work working with everyone in the Trust, Catherine joined us on 1 April 2019, experience saw her volunteering to and with partners, to realise the following the retirement of Dr Alistair for NHS Staff Survey results help people with both mental and vision of making a difference for the Stokes on 31 March at the end of his physical impairments.