GravityZone Success Story Saint Francis Healthcare stays safe from cyberattacks Secures thousands of endpoints vital to patient care
THE CUSTOMER Saint Francis Healthcare System is a 308-bed facility serving more than 713,000 people Industry throughout Missouri, Illinois, Kentucky, Tennessee and Arkansas. The progressive, innovative Healthcare regional tertiary care referral center has been named one of the top 100 “Best Places to Work in Healthcare” by Modern Healthcare magazine for six consecutive years. Headquarters Cape Girardeau, Missouri, U.S.A Employees THE CHALLENGE 3,000 (IT staff, 24) With patients’ health at stake, physicians need uninterrupted access to vital medical information. Challenges Saint Francis Healthcare System’s previous antivirus software, from Trend Micro, made this Faulty antivirus software more challenging because it erroneously blocked critical applications, requiring doctors to call for blocked physicians’ access to support at all hours. critical applications while scan storms crippled virtual desktop The Trend Micro software also created scan storms, dragging virtual desktop sessions to a crawl. performance. A second security This forced the IT team to remove antivirus programs from the virtual desktop infrastructure, solution created policy conflicts leaving thousands of endpoints unprotected. and an administrative burden. To fill the gap, IT added protection with Malwarebytes. Still, the infamous CryptoLocker Solution ransomware evaded the protective layer, disrupting productivity. Because policies across Trend Bitdefender GravityZone Micro and Malwarebytes often conflicted, engineers couldn’t keep up with the constant fixes, Enterprise Security Suite, which further exposed endpoint protection to risk. deployed on premises to protect physical and virtual desktops, and servers and ensure secure, THE SOLUTION reliable access to vital medical To consolidate and strengthen endpoint protection, Saint Francis Healthcare System evaluated and administrative applications. solutions from Cisco, Carbon Black, Sophos and Bitdefender. Ultimately, Bitdefender’s solution Results offered the most complete endpoint protection. Specifically, that meant providing strong antivirus - Detected and eradicated and antimalware, along with advanced device control, application blacklisting, and endpoint advanced malware in seconds firewall encryption, all through a single console. - Reduced time to execute Saint Francis Healthcare System replaced Trend Micro and Malwarebytes with Bitdefender exclusion policy updates from GravityZone Enterprise Security Suite, which includes Security for Virtualized Environments and 60 to five minutes Security for Endpoints. - Saved $90 per week in security administration Deployed on premises for 3,000 users, GravityZone protects 2,200 Microsoft Windows-based - Decreased security-related physical PCs, 2,100 virtual desktops delivered through VMware Horizon and Citrix XenApp, and trouble calls by at least 10 425 Windows and Linux servers. GravityZone provides physicians, nurses and administrators percent GravityZone SuccessStory software andotherapplicationsthatdirectly impactpatientcare.” costs by $90perweek.Thatallowsusto spendmore timeandresources onthingslike surgery software licensingcostsinhalf,” says Yarbro. “And thetimesavings reduced ouradministration “Consolidating onto asinglesolutionmanagedthrough onepaneofglassessentiallycutour minutes perweek,andsecurity-related trouble callshave dropped by atleast10percent. the exclusion policy. Overall, securityadministrationtimehasdecreased from 2.5hoursto 15 endpoint. Now, Yarbro says ittakes five minutes to troubleshoot andaddanapplication to Before, it couldtake anhourto determinewhichapplicationwas blocked onaparticular With theGravityZone console,IT canmanageexclusion policiesmore easilyandeffectively. infrastructure. “That’s more proactive thanwecouldever bewithourprevious solutions.” address theissue,” says TJ Crowden, SaintFrancis Healthcare System’s assistantmanager, IT need to change behavior orweneedto modifytheirworkflows,ortake someotheraction to letusseethingslike“The reports thetop teninfected endpointsandhelpusdetermineifusers spot trends anduncover to strengthen opportunities protective measures. GravityZone alsogives IT greater insightthrough monthlymalware thathelptheteam reports hospitals.” everyone here alotmore peaceofmind,especiallywithallthebreaches happeningatother usthattheirvirusdefinitionswere alreadyalerting updatedandwewere protected. Thatgave “When theWannaCry andPetya attacksbegan,wereceived aproactive emailfrom Bitdefender seconds,” says PhillipYarbro, networksystemsengineer, SaintFrancis Healthcare System. “I’ve seenfirst-handhowGravityZone detectsavirusandgetsridofitwithincouple withoutanyimpactonendpointperformance. performs stopping even sophisticatedransomware suchasWannaCry andPetya. AndGravityZone innearrealcyberthreats time.Inonemonth,GravityZone caught 44virusesonendpoints, Since adoptingtheGravityZone solution,SaintFrancis Healthcare Systemdetectsandblocks THE RESULTS and otherbusinessapplications. legacy EMRssuchasAllScripts,MosaicandeClinicalWorks, aswellpayroll, assettracking with secure, reliable accessto theprovider’s Epicelectronic medicalrecord (EMR)systemsand virtualization andcloudtechnology providers.virtualization elevated thehighest standards ofsecurityexcellence inbothitsnumber-one-ranked technology anditsstrategicalliances withtheworld’s leading and isaleadingsecurityprovider andcloudtechnologies. Through R&D, invirtualization teams,Bitdefender has alliancesand partnership distributors Since2001,Bitdefender andreseller hasconsistently produced partners. award-winning businessand consumersecuritytechnology, Bitdefender isaglobalsecuritytechnologycompany thatdelivers solutions inmore than100countriesthrough anetworkofvalue-added alliances, - - GravityZone EnterpriseSecurity: Bitdefender Footprint Saint Francis Healthcare System Phillip Yarbro, NetworkSystemsEngineer, hospitals.” happening atother with allthebreaches peace ofmind,especially everyone here alotmore were protected. Thatgave already andwe updated virus definitions were alerting usthattheir email from Bitdefender we received aproactive and Petya attacksbegan, “When theWannaCry ------IT Environment All trademarks, tradenames,andproducts referenced Workstations Security forEndpointsPhysical Servers Security forEndpointsPhysical VMware Microsoft Linux Citrix Environments VS Security forVirtualized Environments VDI Security forVirtualized For moreinformationvisit: herein are property of theirrespective owners. bitdefender.com/business All RightsReserved. ©2017Bitdefender.
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