Title: ups 2009 Forum Issue: 1 ID: Generic-English (GEN-en) Version: 11 Master: 02 Proof: B Date: 23/02/09
The latest news and views from UPS®
Issue 2, 2009
UPS sponsors the PGA European Tour
In the warm summer months, Ron Rogowski, UPS’s director many people turn their of global sponsorships. “Golf thoughts towards enjoying players focus on precision and freshly picked fruit, sunny execution – qualities that are afternoons and long family also inherent to UPS.” vacations. For UPS, summer is also a time to focus on In addition to the European the sights and smells of wild Tour, this year UPS is also grass, beautiful fairways and a sponsor of The Open immaculate greens. Championship, in Turnberry, Scotland. To promote its golf Recently, UPS was designated sponsorships, UPS has as the Official Logistics created a unique website at and Express Sponsor to www.ups.com/golf. the European Tour and is currently providing critical The website has an interactive transportation and logistical console leading visitors to support to the prestigious an overview of each UPS sporting tournament. sponsored event, including information on each event’s The sponsorship covers six featured hole. There is also events located in China, South information about UPS’s Korea, the United Kingdom, logistics services, real-time Germany and Hong Kong, leaderboards, golf blogs and and reflects the globalisation a chance to win merchandise of UPS as a company and the signed by professional golfers. worldwide popularity of golf.
“UPS’s association with the European Tour fits uniquely with our global strategy,” said
UPS delivers to more of the UK than ever before Inside Story New enhancements to domestic service
You can now reach more of devoting to its UK operations, the UK on one of UPS’s express allowing you to take advantage Packaging tips services than ever before. of the same high level of on page 2 UPS has expanded its express reliability and service, whether service coverage across the shipping domestically or UK as part of a series of internationally. investments to better serve the needs of our customers. Along with an expanded distribution network, UPS Business solutions online Customers shipping within the has also recently opened a on page 3 UK can do so with confidence new domestic sorting hub in when using our dependable Tamworth, which is the second portfolio of time- and largest UPS facility outside day-definite services. Whether the US. With a warehouse your packages need to arrive space of 29,000 square metres before 9.00am, 10.30am, 12 and a sorting capacity of Prada Transformer noon or by end of day, rest 42,000 packages per hour, the on page 3 assured that all of our domestic facility illustrates how UPS services, including our suite of is well positioned to serve UPS Express® services and the the changing needs of UK budget-friendly, UPS Standard® businesses long into the future. service are covered by UPS’s Q & A with money-back guarantee. All For more information about Wolfgang Flick services are supported by our expanded services, please on page 4 our range of free technology online, as well as receive These current developments contact your UPS sales solutions which allow you to proactive emails about the come as part of an ongoing representative or phone prepare and track shipments status of all your shipments. investment programme UPS is 08457 877 877.
UK
FForum28_UK_v01.inddorum28_UK_v01.indd 1 66/23/09/23/09 44:12:10:12:10 PPMM Title: ups 2009 Forum Issue: 1 ID: Generic-English (GEN-en) Version: 11 Master: 02 Proof: B Date: 23/02/09
Issue 2, 2009
Service updates
Reduce time and paper transmission also minimises There are also tips on how waste with your international redundant paperwork, to properly seal and label the shipments incorrectly copied forms and the shipment for efficient processing risk of paperwork being lost in in the UPS system. When dealing with customs, transit. the timeliness of shipments Since the Packaging Advisor is can often depend on the For more information about located online, this reference accuracy and completeness Paperless Invoice, please contact tool is easily accessible wherever of accompanying paperwork. your UPS sales representative. there is an Internet connection. UPS Paperless® Invoice Visit www.ups.com and give it a helps eliminate paperwork- Use the right packaging for try today. related delays by submitting your shipment your commercial invoices Brief updates in products and electronically. Whether shipping clothing technology or light bulbs, packaging can sometimes be a daunting task, This July, UPS is expanding Electronic especially when deciding on its domestic Express service the type of container to use, coverage to Bosnia and Croatia. transmission also how much padding is needed Customers in these areas now minimises redundant and how to properly seal and have the opportunity to use the close the container. UPS’s new same world-class UPS service paperwork and the Packaging Advisor takes the for their domestic shipments risk of paperwork guesswork out of packing by as well as their international leading you through industry shipments. being lost in transit. guidelines for safe shipping. Visitors to the Russian UPS Found on www.ups.com website will notice a number Available for shipments to under the ‘Support’ tab, this of improvements, including destinations where customs online tool first asks you a few the availability of UPS Internet offices accept electronic forms, questions about the type of item Shipping, ‘Calculate Time Paperless Invoice is free of you are shipping and additional and Cost’ function for freight charge and is integrated with all details, such as exterior shipments and UPS’s popular current UPS shipping systems. dimensions and weight. online tools. Quantum View Data, a UPS service that allows Customers using this service Based on the information you you to download shipping and simply enter shipment provide, the Packaging Advisor billing information for use in commodity details into their will display a number of your internal systems, is now UPS shipping system and the packing options and guidelines available for customers in data is securely transmitted, on choosing the exterior carton, the Czech Republic, Poland, allowing shipments to be inside cushioning and safe item Hungary, Russia, Switzerland processed earlier. Electronic placement in the container. and Turkey.
Case Study: Mizuno USA From the factory to the fairway
On the fabled course in “UPS Supply Chain Solutions® can see the progress and the USA and UPS. In addition their destination, whether in Augusta, Georgia, it takes a manages our transportation milestones of a container from to checking on the readiness Augusta, Georgia or Surrey, professional golfer serious bookings from factories departure to arrival.” of containers for shipments, England, well before tee time. determination and control in at origin and matches our UPS sends comments from the “We don’t have people in every order to drive the ball 300 purchase orders to what UPS also manages the suppliers through Flex Global factory or every foreign port,” yards to the green. Equally is actually being shipped,” compliance of Mizuno’s View. This allows Mizuno says Crockett. “But we have remarkable is the amount of explains Mizuno’s International vendors to the Standard to facilitate progress in the UPS to manage those origins.” timing and precision needed to Transportation Manager Operating Procedure, a guide event of delays and ensure get the clubs to the tee. William Crockett. mutually created by Mizuno that its products arrive at
Founded by Rihachi Mizuno “We create a PO here, and more than 100 years ago electronically transmit it to UPS in Osaka, Japan, Mizuno as well as our factory. And then manufactures and sells sports UPS coordinates the shipments equipment to enthusiasts from that point, checking to all over the world. One of make sure everything is on its North American offices, schedule to ship. UPS captures Mizuno USA, focuses on just about every piece of golf, baseball and volleyball information there is on the equipment. shipment for us.”
In order to make its high- This information includes quality golf clubs, components colours, styles and inventory are shipped from various codes. Using a report from Flex locations in Asia to a cross- Global View, Crockett and his docking facility in California logistics team can schedule and ultimately to an assembly the delivery of containers and plant in Atlanta, Georgia. prioritise shipments based on Managing such a global supply customers’ needs. “What’s chain requires a high level of great about Flex Global View,” precision and coordination. says Crockett, “is that we
FForum28_UK_v01.inddorum28_UK_v01.indd 2 66/23/09/23/09 44:12:12:12:12 PPMM Title: ups 2009 Forum Issue: 1 ID: Generic-English (GEN-en) Version: 11 Master: 02 Proof: B Date: 23/02/09
Issue 2, 2009
All of UPS’s business solutions at your fingertips
This redesigned tool offers user-friendly ways to explore and discover solutions for your business challenges. Access the new business solutions section on www.ups.com by clicking the “Business Solutions” tab at the top of the page.
Find Browse Search
Clicking here accesses our For those who simply prefer to This function is especially Solution Finder, which is an explore the options themselves, useful for customers who are intuitive application that lists this feature lists all of UPS’s looking for a specific business relevant UPS services, based business solutions by category. solution. Queries can be on how you answer questions Place your mouse pointer filtered by industry or by the related to business needs. over a subcategory and view role you have in your business. As information is entered, brief explanations instantly. the applicable solutions are Clicking on a subcategory displayed at the right of your will display a detailed list of screen. solutions, allowing you to explore your options in-depth, including the option to view various informative videos and demos.
UPS serves as logistics partner for the Prada Transformer project
Earlier this spring, UPS was From there, the material was Hosting a series of cross- complexity thanks to UPS’s cultural event, UPS will also selected by Prada, one of the flown to UPS’s international air cultural exhibitions and events reliability has allowed us to transport art works to the world leaders in the luxury hub in Shanghai and transferred from now until October, focus on the successful project Prada Transformer for Nathalie goods market, as a logistics to a flight to Seoul. The the Prada Transformer is a delivery." Djurberg’s “Turn into Me” partner for Prada’s non-profit materials were then stored in a “shape-shifting” pyramid- exhibition, opening this August. cultural project in South Korea, shaped building designed by Selected by Prada as the ideal Prada Transformer. Working "The successful delivery architecture firm OMA/Rem logistics partner for their closely with Prada, UPS Koolhaas. The temporary managed the transportation of of all the opening structure is located on the materials from Italy to Seoul for materials across grounds outside Seoul’s historic the opening events in April. Gyeonghui Palace. multiple borders and In order to deliver the nine seven time zones is "The Prada Transformer is a tonnes of needed materials on unique project, not only for its time, UPS relied on its Supply a testament to UPS’s revolutionary architecture and Chain and Small Package flexibility." its rich cultural programme, divisions to handle the logistics but also for its complexity,” and other stages of transporting said Sebastian Suhl, President the materials. The sets and UPS facility until final delivery of Prada Asia Pacific. “The garments were collected from for the opening event, “Waist successful delivery of all the Prada’s headquarters in Tuscany Down – Skirts by Miuccia opening materials across and Milan and brought to the Prada.” multiple borders and seven UPS international air hub in time zones is a testament to Cologne. UPS’s flexibility. Reducing the
FForum28_UK_v01.inddorum28_UK_v01.indd 3 66/23/09/23/09 44:12:13:12:13 PPMM Title: ups 2009 Forum Issue: 1 ID: Generic-English (GEN-en) Version: 11 Master: 02 Proof: B Date: 23/02/09
Issue 2, 2009
From: UPS To: You Cc: Subject: Subscribe to Email
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Q&A with Wolfgang Flick – President, UPS Europe
Many believe the aftermath of Wolfgang sheds some light on of renewing and reinventing customers’ needs. UPS is and will keep expanding the economic events in 2008 our company’s approach to the ourselves to meet changing not reducing investments for the value of the services and and early 2009 will be a long economic situation and UPS’s business situations. As a result, the future. In the Europe business solutions we offer. and arduous journey for those goals for the year ahead. we have emerged from many region, we recently opened Continued practice of efficient active in the global market. historical economic downturns, the company’s largest ground asset-utilisation will sustain Wolfgang Flick, president of What is UPS’s view on the each time in a better position to package sorting facility our healthy cash flow and will UPS Europe, has been with UPS current economic situation? provide our customers with the outside the US in Tamworth, help us remain a flexible, long- since its first venture into the services they need to succeed. UK, and further investments term transportation partner European market more than UPS is a resilient company that Despite current challenges, UPS have led to the introduction to our customers. We will 30 years ago. As the head of has been in existence for over will continue to provide reliable of domestic express services also continue to fine-tune our UPS’s operations in Europe, 100 years. During this time, service to customers, just as we in 16 countries across integrated global network, the Middle East and Africa, we have developed a tradition have always done in the past Europe, the Middle East which currently includes 100 years. and Africa, earlier this year. substantial operations in every Additionally, this year’s region of the world. As the How is the slowing economy opening of a 20,000 square world becomes increasingly affecting UPS’s business metre logistics and storage bound by global trade, UPS’s investments? facility in Roermond, the mission is to reliably facilitate Netherlands, will better the international flow of goods Faced with today’s economic enable us to serve our clients and to keep global commerce climate, we are increasing our in the healthcare industry. moving. long established emphasis on efficiency by lowering costs in What are UPS’s plans for areas that do not compromise 2009 and beyond?
Though 2009 will be tougher "UPS strongly than 2008, UPS maintains a confident long-term view believes in the value of global commerce and is not reducing Questions? Comments? Please tell us! investments for the Your opinion is very important to us. Help us keep this newsletter customer-focused by sending suggestions or future." comments to [email protected]. Additionally, if you have any article suggestions or would like to see your company featured in Forum as a case study, please give us your contact our service to customers. This details, account number and a brief description of why you think includes adjusting our flexible your company should be profiled in a UPS case study. transportation network to match changing volume levels UPS Forum is published several times a year and observing a global-wide by UPS for managers and executives of firms whose scope for business is within Europe, freeze on management salaries. Middle East and Africa. Reproduction of UPS Forum in whole or in part is prohibited without written permission. Persons or publications quoted UPS strongly believes in the and the comments of guest contributors do value of global commerce and not necessarily represent the corporate opinion of UPS. We welcome questions and comments understands that in the current from readers. Please forward correspondence to: economy, global businesses Forum Editor, UPS Europe SA/NV, 5 Avenue Ariane, 1200 Brussels, Belgium. want to stay responsive to their
UPS Europe SA/NV | Siège social/Statutaire zetel: Avenue Arianelaan 5, B- 1200 Bruxelles/Brussel, Belgique/België - RPM/RPR (Bruxelles) 0458.890.865 - T.V.A./B.T.W. BE © 2009 United Parcel Service of America, Inc. 0458-890-865 - West LB AG Dusseldorf 1 293 414 UPS, the UPS brandmark and the color/colour brown are trademarks of United Parcel Service of America, Inc. Care has been taken to ensure that the content of this newsletter is as accurate as possible. However the accuracy and completeness of the information in this newsletter cannot All rights reserved. be guaranteed. Customers should not act upon the information contained in this newsletter without contacting their appropriate UPS contact.
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