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Achieving High Performance in the Post and Parcel Industry 2016

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THE NEW DELIVERY REALITY Achieving High Performance in the Post and Parcel Industry 2016 1 VENTURE CAPITAL-FUNDED START-UPS ARE REINVENTING DELIVERY The flow of capital into this sector has dramatically Fueled by a low cost of capital, these start-ups are able increased over the last few years. The impact is to innovate at pace with eCommerce demand. Post being seen especially in last mile delivery. In contrast and parcel players are just starting to embrace these to the fixed-cost, company-owned asset model innovative business models—but they cannot afford of incumbents, start-ups are using partnership to delay. or crowdsourced technology-driven models to disrupt the value chain. Venture capital funding supply chain and logistics start-ups Information-driven and rooted in the platform or sharing economy, these start-ups are inherently nimble and “asset lite” which enables them to be experience- versus efficiency-focused. They operate anywhere, at a fraction of the cost, using data and analytics to coordinate complex networks. 2013: 2016(Q1) : US$266M US$1.75B 2 VENTURE CAPITAL-FUNDED START-UPS ARE REINVENTING DELIVERY Venture capital investment and start-up activity, 2013 to 2016 Size of funding, US$m ONIBAG CASE STUDY Recent entrant Onibag has created a next day network across 70 cities in the United States—without owning a single vehicle or 1,753 building. It crowdsources first and last mile 1,202 services and then uses spare capacity on 441 312 266 388 424 the national bus system for transport. This 17 model helps to enable Onibag to charge less 2013 2014 2015 2016 Q1 than half of its competitors while making significantly more profit. eCommerce enablement Supply chain and logistics 3 VENTURE CAPITAL INTEREST SHIFTS TO TECHNOLOGY- DRIVEN BUSINESSES Number of deals Supply Chain & Logistics – Recent deals break-down 2015-16 169 121 117 102 79 89 51 52 17 11 36 28 21 Software Delivery Marketplaces Storage Logistics & Tech Size of funding USD mn 1,753 1,202 35 441 424 5 16 312 266 388 17 15 8 2013 2014 2015 2016 Q1 Supply Chain Logistics Visibility Route Others Management Management & Tracking Optimization eCommerce Enablement Supply Chain & Logistics VENTURE CAPITAL INTEREST AND START-UP ACTIVITY – 2013-2016 4 MAJORITY OF VENTURE CAPITAL DEALS FOCUS ON THE LAST MILE Number of deals Supply Chain & Logistics – Recent deals break-down 2015-16 169 121 117 102 79 89 51 52 17 11 36 28 21 Software Delivery Marketplaces Storage Logistics & Tech Size of funding USD mn 1753 1202 28 441 23 312 266 388 424 17 2013 2014 2015 2016 Q1 Last Mile Others eCommerce Enablement Supply Chain & Logistics VENTURE CAPITAL INTEREST AND START-UP ACTIVITY – 2013-2016 5 DRIVERS OF GROWTH – 2012-2015 Revenue Growth Region Non-Mail Revenue Share No. of Acquisitions FY-2012-2015 2015 2011-2015 SingPost 20.5% APAC SingPost 56.6% SingPost 15 UPS 2.5% N.America UPS 37.0% UPS 12 Aramex 7.7% APAC Aramex 42.7% Aramex 4 Posten Norge 3.0% Europe Posten Norge 63.0% Posten Norge 12 NZ Post 8.9% APAC NZ Post 57.6% NZ Post 5 Austria Post 0.5% Europe Austria Post 37.5% Austria Post 13 Poste Italiane 8.5% Europe Poste Italiane 87.3% Poste Italiane 6 FedEx 3.8% N.America FedEx 46.6% FedEx 8 CTT 0.6% Europe CTT 23.7% CTT 0 bPost 0.2% Europe bPost 39.8% bPost 11 La Poste 2.1% Europe La Poste 50.3% La Poste 35 Swiss Post -1.4% Europe Swiss Post 65.7% Swiss Post 11 PostNL -1.1% Europe PostNL 43.3% PostNL 5 ECT 7.1% L.America ECT ECT 0 DPDHL 2.2% Europe DPDHL 83.5% DPDHL 14 RMG 0.4% Europe RMG 51.7% RMG 2 Japan Post 20.9% APAC Japan Post Japan Post 1 Yamato 3.4% APAC Yamato 21.5% Yamato 4 India Post 13.8% APAC India Post 65.0% India Post 0 CPC 2.1% N.America CPC 60.2% CPC 3 Australia Post 7.5% APAC Australia Post 67.4% Australia Post 6 TNT N.V. -1.9% Europe TNT N.V. 100.0% TNT N.V. 0 USPS 1.9% N.America USPS 27.0% USPS 0 An Post 0.8% Europe An Post 36.3% An Post 0 Ceska Post 0.2% Europe Ceska Post 29.3% Ceska Post 0 Posti Group -5.4% Europe Posti Group 55.0% Posti Group 7 PostNord 0.4% Europe PostNord 84.5% PostNord 22 POL -2.4% Europe POL 60.2% POL 0 Correos -3.9% Europe Correos 5.4% Correos 0 Magyar Posta -1.6% Europe Magyar Posta Magyar Posta 1 SAPO -6.1% Africa SAPO 29.6% SAPO 0 6 INCUMBENTS ARE INVESTING AT A RECORD PACE Industry capital expenditure has grown Acquisitions are being made around logistics and more than 40% from 2013 to 2015 as post transportation, parcels and express, technology and and parcel organizations make significant software, financial services, and mail. investments in increased capacity, new capabilities and diversification to keep up Capital expenditure as a percentage of revenue with eCommerce-driven change and demand. Some are spending as much as one-third of their revenues on major internal or external projects. Almost all are investing in additional capacity to accommodate eCommerce growth, especially 2013: 3.7% 2015: 5.1% for peak periods. Merger and acquisition activity is also high. Unlike the last 15 years, acquisitions are now smaller and more specialized. 7 RESEARCH METHODOLOGY Our analysis is based on publicly available We measured high performers based on a comparison information, content published by post and parcel of metrics across six different elements and created organizations and Accenture industry knowledge a scorecard identifying which organizations performed and experience. above average within the industry. Comparative analysis was adapted to account for government ownership As in previous years, we have used a quantitative of the majority of postal organizations. model to assess financial performance and a qualitative model to determine the drivers of high We also adjusted our methodology to normalize performance. Our methodology is based on the reported numbers for non-recurring items and for value of discounted cash flows to shareholders, pension obligations, included a calculation of the or economic value added (EVA®) and the total return on invested capital (ROIC), and undertook shareholder return (TSR). deeper research into diversification. 8 ABOUT ACCENTURE Accenture is a leading global professional services company, The views and opinions expressed in this document are meant to stimulate thought providing a broad range of services and solutions in strategy, and discussion. As each business has unique requirements and objectives, these ideas should not be viewed as professional advice with respect to your business. consulting, digital, technology and operations. Combining This document makes descriptive reference to trademarks that may be owned by unmatched experience and specialized skills across more others. The use of such trademarks herein is not an assertion of ownership of such than 40 industries and all business functions—underpinned trademarks by Accenture and is not intended to represent or imply the existence of by the world’s largest delivery network—Accenture works at an association between Accenture and the lawful owners of such trademarks. the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 394,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. Copyright © 2017 Accenture All rights reserved. 17-1139.
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