Bayesian Persuasion and Information Design
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Using Experience Design to Drive Institutional Change, by Matt Glendinning
The Monthly Recharge - November 2014, Experience Design Designing Learning for School Leaders, by Carla Silver Using Experience Design to Drive Institutional Change, by Matt Glendinning Designing the Future, by Brett Jacobsen About L+D Designing Learning for School Leadership+Design is a nonprofit Leaders organization and educational Carla Robbins Silver, Executive Director collaborative dedicated to creating a new culture of school leaders - empathetic, creative, collaborative Dear Friends AND Designers: and adaptable solution-makers who can make a positive difference in a The design industry is vast and wonderful. In his book, Design: rapidly changing world. Creation of Artifacts in Society, Karl Ulrich, professor at Wharton School of Business at the University of Pennsylvania, includes an We support creative and ever-growing list of careers and opportunities in design. They innovative school leadership at range form the more traditional and known careers - architecture the individual and design, product design, fashion design, interior design - to organizational level. possibilities that might surprise you - game design, food design, We serve school leaders at all news design, lighting and sound design, information design and points in their careers - from experience design. Whenever I read this list, I get excited - like teacher leaders to heads of jump-out-of-my-seat excited. I think about the children in all of our school as well as student schools solving complex problems, and I think about my own leaders. children, and imagine them pursuing these careers as designers. We help schools design strategies for change, growth, Design is, according to Ulrich, "conceiving and giving form to and innovation. -
Social Norms and Social Influence Mcdonald and Crandall 149
Available online at www.sciencedirect.com ScienceDirect Social norms and social influence Rachel I McDonald and Christian S Crandall Psychology has a long history of demonstrating the power and and their imitation is not enough to implicate social reach of social norms; they can hardly be overestimated. To norms. Imitation is common enough in many forms of demonstrate their enduring influence on a broad range of social life — what creates the foundation for culture and society phenomena, we describe two fields where research continues is not the imitation, but the expectation of others for when to highlight the power of social norms: prejudice and energy imitation is appropriate, and when it is not. use. The prejudices that people report map almost perfectly onto what is socially appropriate, likewise, people adjust their A social norm is an expectation about appropriate behav- energy use to be more in line with their neighbors. We review ior that occurs in a group context. Sherif and Sherif [8] say new approaches examining the effects of norms stemming that social norms are ‘formed in group situations and from multiple groups, and utilizing normative referents to shift subsequently serve as standards for the individual’s per- behaviors in social networks. Though the focus of less research ception and judgment when he [sic] is not in the group in recent years, our review highlights the fundamental influence situation. The individual’s major social attitudes are of social norms on social behavior. formed in relation to group norms (pp. 202–203).’ Social norms, or group norms, are ‘regularities in attitudes and Address behavior that characterize a social group and differentiate Department of Psychology, University of Kansas, Lawrence, KS 66045, it from other social groups’ [9 ] (p. -
Transformational Information Design 35
Petra Černe Oven & Cvetka Požar (eds.) ON INFORMATION DESIGN Edited by Petra Černe Oven and Cvetka Požar Ljubljana 2016 On Information Design Edited by Petra Černe Oven and Cvetka Požar AML Contemporary Publications Series 8 Published by The Museum of Architecture and Design [email protected], www.mao.si For the Museum of Architecture and Design Matevž Čelik In collaboration with The Pekinpah Association [email protected], www.pekinpah.org For the Pekinpah Association Žiga Predan © 2016 The Museum of Architecture and Design and authors. All rights reserved. Photos and visual material: the authors and the Museum for Social and Economic Affairs (Gesellschafts- und Wirtschaftsmuseum), Vienna English copyediting: Rawley Grau Design: Petra Černe Oven Typefaces used: Vitesse and Mercury Text G2 (both Hoefler & Frere-Jones) are part of the corporate identity of the Museum of Architecture and Design. CIP - Kataložni zapis o publikaciji Narodna in univerzitetna knjižnica, Ljubljana 7.05:659.2(082)(0.034.2) ON information design [Elektronski vir] / Engelhardt ... [et al.] ; edited by Petra Černe Oven and Cvetka Požar ; [photographs authors and Austrian Museum for Social and Economic Affairs, Vienna]. - El. knjiga. - Ljubljana : The Museum of Architecture and Design : Društvo Pekinpah, 2016. - (AML contemporary publications series ; 8) ISBN 978-961-6669-26-9 (The Museum of Architecture and Design, pdf) 1. Engelhardt, Yuri 2. Černe Oven, Petra 270207232 Contents Petra Černe Oven Introduction: Design as a Response to People’s Needs (and Not People’s Needs -
Information Scaffolding: Application to Technical Animation by Catherine
Information Scaffolding: Application to Technical Animation By Catherine Claire Newman a dissertation submitted in partial satisfaction of the requirements for the degree of DOCTOR OF PHILOSOPHY in ENGINEERING – MECHANICAL ENGINEERING in the GRADUATE DIVISION of the UNIVERSITY of CALIFORNIA, BERKELEY Committee in Charge: Professor Alice Agogino, Chair Professor Dennis K Lieu Professor Michael Buckland FALL, 2010 Information Scaffolding: Application to Technical Animation Copyright © 2010 Catherine Newman i if you can help someone turn information into knowledge, if you can help them make sense of the world, you win. --- john battelle ii Abstract Information Scaffolding: Application to Technical Animation by Catherine C. Newman Doctor of Philosophy in Mechanical Engineering University of California, Berkeley Professor Alice Agogino, Chair Information Scaffolding is a user-centered approach to information design; a method devised to aid “everyday” authors in information composition. Information Scaffolding places a premium on audience-centered documents by emphasizing the information needs and motivations of a multimedia document's intended audience. The aim of this method is to structure information in such a way that an intended audience can gain a fuller understanding of the information presented and is able to incorporate knowledge for future use. Information Scaffolding looks to strengthen the quality of a document’s impact both on the individual and on the broader, ongoing disciplinary discussion, by better couching a document’s contents in a manner relevant to the user. Thus far, instructional research design has presented varying suggested guidelines for the design of multimedia instructional materials (technical animations, dynamic computer simulations, etc.), primarily do’s and don’ts. -
Persuasive Communication and Advertising Efficacy for Public Health Policy: a Critical Approach
Persuasive communication and advertising efficacy for public health policy : A critical approach. Vincent Coppola, Odile Camus To cite this version: Vincent Coppola, Odile Camus. Persuasive communication and advertising efficacy for public health policy : A critical approach.. 2009. halshs-00410054 HAL Id: halshs-00410054 https://halshs.archives-ouvertes.fr/halshs-00410054 Preprint submitted on 17 Aug 2009 HAL is a multi-disciplinary open access L’archive ouverte pluridisciplinaire HAL, est archive for the deposit and dissemination of sci- destinée au dépôt et à la diffusion de documents entific research documents, whether they are pub- scientifiques de niveau recherche, publiés ou non, lished or not. The documents may come from émanant des établissements d’enseignement et de teaching and research institutions in France or recherche français ou étrangers, des laboratoires abroad, or from public or private research centers. publics ou privés. Communication Research Persuasive communication and advertising efficacy for public health policy: a critical approach For Peer Review Journal: Communication Research Manuscript ID: CR-09-118 Manuscript Type: Original Research Article Persuasive communication, Pragmatics, Social advertising, Health Keywords: communication Our study is at the juncture of two themes largely investigated by researchers in communication, namely persuasion and pragmatics. First, we recall some tenets of these two topics. In particular, we refer to the dual process theories of the persuasion and the inferential model of pragmatics. Second we develop the argument that studies in persuasive communication have been undertaken Abstract: until now within the Encoding/Decoding paradigm without considering enough the main ideas of the pragmatics and intentionalist paradigm about communication and language. -
Leaks, Sabotage, and Information Design∗
Leaks, Sabotage, and Information Design∗ Aaron Kolby Erik Madsenz February 2, 2019 Abstract We study optimal dynamic information disclosure by a principal to an agent of uncer- tain loyalty who may engage in hidden undermining, for instance through damaging leaks or sabotage. The agent requires information to correctly perform a task but may also covertly commit destructive acts which are only stochastically detectable. The principal optimally provides inconclusive incremental guidance until a deterministic time when the agent is deemed trusted and given a conclusive final report. Disloyal agents are never given incentives to feign loyalty, and in the unique time-consistent implementation undermine with variable, non-monotonic intensity over the lifetime of employment. JEL Classification: C70, D82, D83, D86, M51 Keywords: information leaks, sabotage, principal-agent model, information design 1 Introduction An organization has found itself the victim of information leaks and sabotage. Sensitive documents have been leaked to the media, corporate secrets have been sold to competitors, obscure vulnerable points in production lines have been discovered and sabotaged. An insider with access to privileged information must be undermining the organization | but who? Halting the distribution of sensitive data would staunch the bleeding, but also leave employees paralyzed and unable to act effectively. Limited information could be circulated ∗The authors thank Laurent Mathevet and seminar audiences at Brown University and the 2018 NSF/NBER/CEME Conference at the University of Chicago for helpful conversations. yDepartment of Business Economics and Public Policy, Kelley School of Business, Indiana University (Email: [email protected]). zDepartment of Economics, New York University (Email: [email protected]). -
Managing Social Norms for Persuasive Impact
SOCIAL INFLUENCE, 2006, 1 (1), 3–15 Managing social norms for persuasive impact Robert B. Cialdini and Linda J. Demaine Arizona State University, USA Brad J. Sagarin Northern Illinois University, USA Daniel W. Barrett Western Connecticut State University, USA Kelton Rhoads University of Southern California, USA Patricia L. Winter US Forest Service, CA, USA In order to mobilise action against a social problem, public service communicators often include normative information in their persuasive appeals. Such messages can be either effective or ineffective because they can normalise either desirable or undesirable conduct. To examine the implications in an environmental context, visitors to Arizona’s Petrified Forest National Park were exposed to messages that admonished against the theft of petrified wood. In addition, the messages conveyed information either about descriptive norms (the levels of others’ behaviour) or injunctive norms (the levels of others’ disapproval) regarding such thievery. Results showed that focusing message recipients on descriptive normative information was most likely to increase theft, whereas focusing them on injunctive normative information was most likely to suppress it. Recommendations are offered for optimising the impact of normative messages in situations characterised by objectionable levels of undesirable conduct. After decades of debate concerning their causal impact, (e.g., Berkowitz, 1972; Darley & Latane´, 1970; Fishbein & Ajzen, 1975; Krebs, 1970; Krebs & Address correspondence to: Robert B. Cialdini, Department of Psychology, Arizona State University, Tempe, AZ 85287-1104, USA. Email: [email protected] This research was partially funded through grants from the United States Forest Service (PSW-96-0022CA) and the Arizona Department of Environmental Quality (No.-98-154C/97- 0152AI). -
Design-Build Manual
DISTRICT OF COLUMBIA DEPARTMENT OF TRANSPORTATION DESIGN BUILD MANUAL May 2014 DISTRICT OF COLUMBIA DEPARTMENT OF TRANSPORTATION MATTHEW BROWN - ACTING DIRECTOR MUHAMMED KHALID, P.E. – INTERIM CHIEF ENGINEER ACKNOWLEDGEMENTS M. ADIL RIZVI, P.E. RONALDO NICHOLSON, P.E. MUHAMMED KHALID, P.E. RAVINDRA GANVIR, P.E. SANJAY KUMAR, P.E. RICHARD KENNEY, P.E. KEITH FOXX, P.E. E.J. SIMIE, P.E. WASI KHAN, P.E. FEDERAL HIGHWAY ADMINISTRATION Design-Build Manual Table of Contents 1.0 Overview ...................................................................................................................... 1 1.1. Introduction .................................................................................................................................. 1 1.2. Authority and Applicability ........................................................................................................... 1 1.3. Future Changes and Revisions ...................................................................................................... 1 2.0 Project Delivery Methods .............................................................................................. 2 2.1. Design Bid Build ............................................................................................................................ 2 2.2. Design‐Build .................................................................................................................................. 3 2.3. Design‐Build Operate Maintain.................................................................................................... -
Improving Product Reliability
Improving Product Reliability Strategies and Implementation Mark A. Levin and Ted T. Kalal Teradyne, Inc., California, USA Improving Product Reliability Wiley Series in Quality and Reliability Engineering Editor Patrick D.T. O’Connor www.pat-oconnor.co.uk Electronic Component Reliability: Fundamentals, Modelling, Evaluation and Assurance Finn Jensen Integrated Circuit Failure Analysis: A Guide to Preparation Techniques Friedrich Beck Measurement & Calibration Requirements For Quality Assurance to ISO 9000 Alan S. Morris Accelerated Reliability Engineering: HALT and HASS Gregg K. Hobbs Test Engineering: A Concise Guide to Cost-effective Design, Development and Manufacture Patrick D.T. O’Connor Improving Product Reliability: Strategies and Implementation Mark Levin and Ted Kalal Improving Product Reliability Strategies and Implementation Mark A. Levin and Ted T. Kalal Teradyne, Inc., California, USA Copyright 2003 John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex PO19 8SQ, England Telephone (+44) 1243 779777 Email (for orders and customer service enquiries): [email protected] Visit our Home Page on www.wileyeurope.com or www.wiley.com All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except under the terms of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd, 90 Tottenham Court Road, London W1T 4LP, UK, without the permission in writing of the Publisher. Requests to the Publisher should be addressed to the Permissions Department, John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex PO19 8SQ, England, or emailed to [email protected], or faxed to (+44) 1243 770620. -
Society Persuasion In
PERSUASION IN SOCIETY HERBERT W. SIMONS with JOANNE MORREALE and BRUCE GRONBECK Table of Contents List of Artwork in Persuasion in Society xiv About the Author xvii Acknowledgments xix Preface xx Part 1: Understanding Persuasion 1. The Study of Persuasion 3 Defining Persuasion 5 Why Is Persuasion Important? 10 Studying Persuasion 14 The Behavioral Approach: Social-Scientific Research on the Communication-Persuasion Matrix 15 The Critical Studies Approach: Case Studies and “Genre-alizations” 17 Summary 20 Questions and Projects for Further Study 21 2. The Psychology of Persuasion: Basic Principles 25 Beliefs and Values as Building Blocks of Attitudes 27 Persuasion by Degrees: Adapting to Different Audiences 29 Schemas: Attitudes as Knowledge Structures 32 From Attitudes to Actions: The Role of Subjective Norms 34 Elaboration Likelihood Model: Two Routes to Persuasion 34 Persuasion as a Learning Process 36 Persuasion as Information Processing 37 Persuasion and Incentives 38 Persuasion by Association 39 Persuasion as Psychological Unbalancing and Rebalancing 40 Summary 41 Questions and Projects for Further Study 42 3. Persuasion Broadly Considered 47 Two Levels of Communication: Content and Relational 49 Impression Management 51 Deception About Persuasive Intent 51 Deceptive Deception 52 Expression Games 54 Persuasion in the Guise of Objectivity 55 Accounting Statements and Cost-Benefit Analyses 55 News Reporting 56 Scientific Reporting 57 History Textbooks 58 Reported Discoveries of Social Problems 59 How Multiple Messages Shape Ideologies 59 The Making of McWorld 63 Summary 66 Questions and Projects for Further Study 68 Part 2: The Coactive Approach 4. Coactive Persuasion 73 Using Receiver-Oriented Approaches 74 Being Situation Sensitive 76 Combining Similarity and Credibility 79 Building on Acceptable Premises 82 Appearing Reasonable and Providing Psychological Income 85 Using Communication Resources 86 Summary 88 Questions and Projects for Further Study 89 5. -
Recent Advances in Engineering Design: Theory and Practice
Western Michigan University ScholarWorks at WMU Master's Theses Graduate College 6-1994 Recent Advances in Engineering Design: Theory and Practice Andrew J. Moskalik Follow this and additional works at: https://scholarworks.wmich.edu/masters_theses Part of the Mechanical Engineering Commons Recommended Citation Moskalik, Andrew J., "Recent Advances in Engineering Design: Theory and Practice" (1994). Master's Theses. 805. https://scholarworks.wmich.edu/masters_theses/805 This Masters Thesis-Open Access is brought to you for free and open access by the Graduate College at ScholarWorks at WMU. It has been accepted for inclusion in Master's Theses by an authorized administrator of ScholarWorks at WMU. For more information, please contact [email protected]. RECENT ADVANCES IN ENGINEERING DESIGN: THEORY AND PRACTICE by Andrew J. Moskalik A Thesis Submitted to the Faculty of The Graduate College in partial fulfillment of the requirements for the Degree of Master of Science Department of Mechanical and Aeronautical Engineering Western Michigan University Kalamazoo, Michigan June 1994 Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. RECENT ADVANCES IN ENGINEERING DESIGN: THEORY AND PRACTICE Andrew J. Moskalik, M.S. Western Michigan University, 1994 In the last few years, industry and academia have focused greater attention on the area of engineering design. Manufacturers have implemented new design methods such as concurrent engineering and design for manufacture, and academia has increased research in design-related issues. This paper will attempt to summarize the recent advances, both scholarly and industrial, relating to the field o f design. I will examine new methodologies and supporting tools for the design process, both in use and under research. -
On Persuasion and Paternalism: Lawyer Decisionmaking and the Questionably Competent Client Paul R
Boston College Law School Digital Commons @ Boston College Law School Boston College Law School Faculty Papers January 1987 On Persuasion and Paternalism: Lawyer Decisionmaking and the Questionably Competent Client Paul R. Tremblay Boston College Law School, [email protected] Follow this and additional works at: https://lawdigitalcommons.bc.edu/lsfp Part of the Legal Ethics and Professional Responsibility Commons, Legal Profession Commons, and the Litigation Commons Recommended Citation Paul R. Tremblay. "On Persuasion and Paternalism: Lawyer Decisionmaking and the Questionably Competent Client." Utah Law Review no.3 (1987): 515-584. This Article is brought to you for free and open access by Digital Commons @ Boston College Law School. It has been accepted for inclusion in Boston College Law School Faculty Papers by an authorized administrator of Digital Commons @ Boston College Law School. For more information, please contact [email protected]. On Persuasion and Paternalism: Lawyer Decisionmaking and the Questionably Competent Client Paul R. Tremblay* The increasing recognition that the attorney-client relation- ship is governed by considerations of informed consentl inevitably creates considerable uncertainty for attorneys representing clients whose competence is in question. The ideology of informed consent asserts that lawyers may act only, or primarily, on the direction of their clients. Lawyers serve, in this fundamental sense, as agents of their clients. The supposition that lawyers know what is best for their clients is no longer as accepted as it may have been in the * Assistant Clinical Professor of Law, Boston College Law School; J.D. 1978, UCLA; B.A. 1973, Boston College. A somewhat different version of this Article was presented at the UCLA-University of Warwick International Clinical Conference in Los Angeles, California, in October, 1986.