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Consultation on proposed changes to bus routes serving Abbey Road and Finchley Road Consultation Report May 2016 1 2 Consultation on proposed changes to bus routes serving Abbey Road and Finchley Road Consultation Report 3 Contents 1 Introduction .................................................................................................................................. 2 2 The consultation .......................................................................................................................... 3 3 Responses from members of the public ...................................................................................... 5 4 Responses from statutory bodies and other stakeholders ........................................................... 5 Appendix A – Copy of the consultation materials ............................................................................. 23 Appendix B – All issues raised for Question 9 .................................................................................. 28 Appendix C – List of stakeholders consulted .................................................................................... 32 1 1 Introduction Transport for London consulted stakeholders and the public about proposals affecting bus services in the Finchley Road and Abbey Road areas. The consultation was open between the 3 March and 10 April 2015. Finchley Road and Abbey Road are busy roads running broadly north south located in the west of the London Borough of Camden. In total, seven bus routes serve both roads. A review of bus services has been carried out with the aim of evaluating capacity and links provided within and to/from the Abbey Road and Finchley Road areas. Our review looked at how to unlock some of the aspirations of stakeholders through potential changes to the bus network. As a result of the review, we come up with a number of proposals to the bus service network in the Abbey Road and Finchley Road area. In summary, the changes include: Routes 13 and N13 would no longer run Route 82 would run 24 hours a day Route 113 would be extended to Oxford Circus Route 139 would be extended to Golders Green Route 189 would run between Brent Cross and Marble Arch. New night route N189 would run between Brent Cross and Oxford Circus Frequencies would be changed on route 113 Members of the public and stakeholders were invited to give their views by filling in the questionnaire online or by sending us a response by either post or email. This document summarises their responses to the consultation. A separate document contains our response to the main issues raised in the consultation. 1.1 Consultation progress Concerns were raised during the consultation period with regards the timing and impact on the local community of the proposals. The consultation was open in the run up to the 2015 ‘pre-election’ period. TfL seeks to ensure political neutrality at all times. As such public consultations are not carried out in the run-up to a political election as schemes / consultations may be used for political gain. Following concerns raised to us about the impact of the proposals and the potential political impacts the scheme may have, a decision was announced on 17 April 2015 of our intention not to progress the scheme at this time. The comments outlined in this report will however be used to inform future bus network planning in the Finchley Road and Abbey Road areas, and any resulting proposals would be subject to further public consultation. 2 2 The consultation The consultation was designed to enable us to better understand the views of local residents, businesses and stakeholders with regards to the proposals. The potential outcomes of the consultation are: We decide the consultation raises no issues that should prevent us from proceeding with the scheme as originally planned. We modify the scheme in response to issues raised in the consultation. We abandon the scheme as a result of issues raised in the consultation. 2.1 Consultation objectives The objectives of the consultation were: To give stakeholders and the public easily-understandable information about the proposals and allow them to respond. To understand the level of support or opposition for the change. To understand any issues that might affect the proposal of which we were not previously aware. To understand concerns and objections. To allow respondents to make suggestions. 2.2 Who we consulted The public consultation intended to seek the views of people who live near to the proposed routes, current users of the services and other potential users. We also consulted stakeholders including the affected Councils, traffic police, London TravelWatch, Members of Parliament, Assembly Members and local interest groups. A list of the stakeholders we consulted is shown in Appendix C and a summary of their responses is given in Section 4. 2.3 Consultation material, distribution and publicity The consultation was available to view on our consultation website https://consultations.tfl.gov.uk/buses/finchleyroad Stakeholders were sent an email containing a link to the online consultation page. A link to the online consultation was sent to registered Oyster Card users of the six impacted routes. This email was sent out to approximately 58,000 customers. A copy of the consultation material is set out in Appendix A. The online consultation and attached questionnaire asked five generic questions relating to name, email address, postcode, organisation (if responding on behalf of a business/stakeholder/organisation) and how they heard about the consultation as well as five questions specific to the consultation: What do you think of the proposal to extend route 139 to Golders Green, Replacing route 13 which would no longer run? Respondents were given a choice of four answers; Support, Not Sure, Oppose or No opinion 3 What do you think of the proposal to extend route 113 to Oxford Circus? Respondents were given a choice of four answers; Support, Not Sure, Oppose or No opinion What do you think of the proposal for route 189 buses to start and finish at Marble Arch with new route N189 introduced to provide the night time link between Oxford Circus and Brent Cross? Respondents were given a choice of four answers; Support, Not Sure, Oppose or No opinion What do you think of the proposal for route 82 to run as a 24 hour a day service, replacing route N13 which would no longer run? Respondents were given a choice of four answers; Support, Not Sure, Oppose or No opinion Do you have any other comments? 4 3 Responses from members of the public We received 2986 written responses from members of the public. Of these, 95 per cent (2825) of the responses were submitted online and 5 per cent (161) were received by email. Response type 3000 2500 2000 1500 1000 500 0 Online By email Number of replies 2825 161 % of total 95% 5% 5 What do you think of the proposal to extend route 139 to Golders Green, Replacing route 13 which would no longer run? 2826 respondents answered this question. The majority of the respondents indicated that they oppose the extension of route 139 to Golders Green, replacing route 13; with 63 per cent (1883) of the respondents stating that they oppose the proposal and 18 per cent (532) stating support. What do you think of the proposal to extend route 139 to Golders Green, replacing route 13 which would no longer run? 2000 1800 1600 1400 1200 1000 800 600 400 200 0 Support Not sure Oppose No opinion Not Answered Number of replies 532 115 1883 296 160 % of total 18% 4% 63% 10% 5% 6 What do you think of the proposal to extend route 113 to Oxford Circus? 2803 respondents answered this question. 52 per cent (1562) of the respondents indicated that they support the extension of route 113 to Oxford Circus, while 10 per cent (310) stated opposition. What do you think of the proposal to extend route 113 to Oxford Circus? 1800 1600 1400 1200 1000 800 600 400 200 0 Not Support Not sure Oppose No opinion Answered Number of replies 1562 154 310 777 183 % of total 52% 5% 10% 26% 6% 7 What do you think of the proposal for route 189 buses to start and finish at Marble Arch with new route N189 introduced to provide the night time link between Oxford Circus and Brent Cross? 1729 respondents answered this question. 27 per cent (801) of the respondents indicated that they support the proposal for route 189 to start and finish at Marble Arch and the introduction of a new route N189, while 18 per cent (544) stated opposition. What do you think of the proposal for route 189 buses to start and finish at Marble Arch with new route N189 introduced to provide the night time link between Oxford Circus and Brent Cross? 1200 1000 800 600 400 200 0 Not Support Not sure Oppose No opinion Answered Number of replies 801 384 544 1063 194 % of total 27% 13% 18% 36% 6% 8 What do you think of the proposal for route 82 to run as a 24 hour a day service, replacing route N13 which would no longer run? 2360 respondents answered this question. 35 per cent (1033) of the respondents indicated that they support the proposal for route 82 to run as a 24 hour a day service, while 34 per cent (1014) stated opposition. What do you think of the proposal for route 82 to run as a 24 hour a day service, replacing route N13 which would no longer run? 1200 1000 800 600 400 200 0 Not Support Not sure Oppose No opinion Answered Number of replies 1033 313 1014 439 187 % of total 35% 10% 34% 15% 6% 9 Do you have any other comments? We also asked for any comments on the proposal, where 114 comments/issues