Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84).

MORETON BAY REGION CODVID19 RESPONSE MEASURES, SERVICES and Updates (Information below are current as from 24/03/2020. Send new information and amendments to [email protected]) COVID19ORGANIS COVID19 SUPPORT/SERVICES Contact /Links Location Status ATIONS STATE / FEDERAL / LOCAL GOVERNMENT QLD Dept. Housing Housing support package. Homeless Hotline on 1800 State Wide Current and Public Works Anyone experiencing or at risk of homelessness can 474 753 contact their local Housing Service Centre. Housing Service Centre Caboolture Ph: (07) 5432 0700

Redcliff Metro North Hospital and Health Service is conducting Redcliffe Hospital Current Metro North COVID-19 (coronavirus) screening at Fever Clinics and Anzac Avenue North/ Hospital and Community Assessment Clinics at a range of locations. REDCLIFFE QLD 4020 Moreton Bay Health Service Read More Phone: (07) 3883 7777

COVID-19 (coronavirus) Fever Clinics and Community Assessment Clinics

Dept. of Social Coronavirus Supplement Current Services On 22 March 2020, the Government announced it will State Office: National / provide a temporary Coronavirus Supplement of $550 a Ph: 1300 653 227 State fortnight to new and existing income support recipients (Call rates from landline and from 27 April 2020 for six months. mobile providers may vary. The department is supporting individuals and families Please check with your affected by Coronavirus through a range of other current service provider) measures – follow the links: Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84).  Government Response to Coronavirus https://www.dss.gov.au/abo  Coronavirus Supplement ut-the-  Expanding Eligibility and Qualification for department/coronavirus- Payments covid-19-information-and-  Two Economic Support Payments support#two  Crisis Payment  Isolation Related Temporary Exemptions From Mutual Obligations  Simplifying Income Reporting  Information for DSS Grant Recipients – Coronavirus  Frequently Asked Questions

Australian Coronavirus (COVID-19) support and payments: If you need to contact us: Government If you already get a payment from us, you don’t have to do https://www.servicesaustrali National / Current Services Australia anything to get the extra financial assistance. We already a.gov.au/individuals/subjects State have your details. /self-service You can use our Express Plus If you’re affected by coronavirus (COVID-19), you can mobile apps, your online register your intention to claim a Centrelink payment account or phone self service You don’t need to complete a full claim right now. You can register your intention to claim at a time and place that https://www.servicesaustrali works for you. We’ll backdate your payment. a.gov.au/individuals/subjects /affected-coronavirus-covid- You don’t need to come into a service centre to register your 19/if-you-need-payment- intention to claim. You can do it through myGov. coronavirus-covid-19/how- register-your-intention-claim- Once you’ve registered your intention to make a claim, we’ll centrelink-payment- contact you to let you know what the next steps are. coronavirus-covid-19#a4 Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84). Call International Services if your payment will stop and you https://www.servicesaustrali can’t return to Australia due to COVID-19 related: a.gov.au/individuals/contact- travel restrictions us/phone-us/international- quarantine rules phone-numbers#centre illness. It may be possible to have your payment extended.

Queensland Police The community should avoid all non-essential cross- Call Police Link for non- State Wide Current border travel to from tonight 25/03/2020. urgent matters: Follow Link for information on exemptions: Ph:131 444 https://mypolice.qld.gov.au/moreton/2020/03/25/bor der-restrictions/ Call 000 of Emergencies and Life Threatening situations.

Queensland Resources — novel coronavirus (COVID-19) Social media Government Cleaning You can ask a question about State Wide Current  COVID-19 cleaning and disinfection a recommendations service on:  Routine household cleaning  Facebook Translated resources — novel coronavirus (COVID-19) (QueenslandGovernm Translated resources for COVID-19 coronavirus are ent) available on the Australian Government’s website in:  Twitter (@qldgov)  Simplified Chinese 新型冠状病毒 (COVID-19) 您  Instagram 需要了解 (@qldgov) via direct .message بدانید باید چ زیی چه  Farsi Phone  Korean COVID-19 알아두어야 할 사항  Within Australia: 13  Italian Coronavirus (COVID-19) informazioni in QGOV (13 74 68) italiano

Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84). Australian Government translated resources:  International callers: https://www.qld.gov.au/health/conditions/health- +61 7 3328 4811 (+10 alerts/coronavirus-covid-19/find-the-facts/translated- hours UTC) resources In person  Visit one of our counters

Business  Payroll tax relief package: You may be eligible For non-urgent enquiries Queensland for one or more of a range of payroll tax relief please continue to complete measures. our contact form and we will respond to your enquiry as  Power bill relief: Your business may be eligible soon as possible. for a $500 rebate off energy bills if you consume less than 100,000kWh. This will be In case of emergency, call automatically applied on your business Triple Zero (000). electricity bills. If you need an immediate We encourage you to keep up-to-date on COVID-19 (novel response, call 13 QGOV (13 coronavirus) 74 68).

For other support and relief information: If you are outside of https://www.business.qld.gov.au/ Australia, call +61 7 3328

Moreton Bay Region MBRC Libraries Coronavirus (COVID-19) https://library.moretonbay.ql In response to the changing nature of COVID-19, d.gov.au/cgi- Moreton Bay Region Libraries all library branches and bin/spydus.exe/MSGTRN/WP the mobile library are now closed till further notice. If AC/HOME you wish to return items, our external return chutes are open 24/7. Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84). All physical items have been extended until 30 June COVID19 Updates: 2020, so you should not incur overdue fees. eBooks and online resources will remain as per their current loan https://www.moretonbay.ql periods. d.gov.au/Council/Coronaviru We are now trialing a pick-up service. If you have s-COVID-19 reservations to collect or would like us to select some books for you, we can arrange pick up at the library door. Please contact your branch for more details. Follow us on Facebook for updates. More information.

Stuck at home? Hours of entertainment and information at your fingertips. Access books, movies, and music 24/7 from wherever you are. All you need is a library card. Membership is free. Join today!

Lives Lived Well Still providing support – online and over the phone. Queensland Caboolture Current We are still providing alcohol and drug and mental Phone 1300 727 957 Shop 18, health counselling and support. Fax 07 5576 2512 Level 1, at We have made some changes. [email protected] Central Lakes Shopping Village, 1-21 Pettigrew On Tuesday 24 March 2020, we started providing https://www.liveslivedwell.or Street, telephone and online options during weekdays for g.au/find-a- individual and group support, and temporarily ceased service/queensland- Wunya (55- face-to-face sessions. locations/ 57 Lower

Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84). Our residential services are no longer accepting new King Street, admissions to live-in care but support is still available. Caboolture We welcome enquiries about these support options. Morayfield – Morayfield Medical Centre, 19-31 Dickson Road, Morayfield, 4506

Redcliffe – Level 1, 3 Violet Street, Redcliffe, 4020

Strathpine – Unit 6B, 424 Rd, 4500 Woolworths Woolworths will soon offer care packages to society's https://www.sbs.com.au/ne National Current most vulnerable, unable to get to their stores, amid ws/covid-19-woolworths-to- /Region/ nationwide panic-buying which has left shelves empty offer-care-packages-to- State Wide for weeks now. elderly-and-people-with- Woolworths Supermarkets Managing Director Claire disability Peters announced at a press conference in Sydney this Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84). afternoon, the packages would be available every day from Thursday (20 March).

Indigenous MED - Special Edition: Coronavirus - Covid-19 and it's impacts https://player.whooshkaa.co National Current TALK on Indigenous Australian's and their communities m/indigenous-health- /Region/ medtalk?episode=600505 State On this special edition episode, Dr Danielle Arabena Click the above LINK to listen talks with Dr Geoff Spurling (Inala Indigenous Medical to this special broadcast from Service), Dr Kali Hayward (Senior GP Consultant, various streaming sources Aboriginal Family Clinic, Noarlunga and Medical (i.e. iTunes, Spotify etc.) Educator and Liaison Officer with GPEx), Tamika Campbell (Carbal Medical Service), Kenton Winsley (health professional and registered paramedic & Senior Adviser Dept. of Health in Northern Territory) and Dr Bianca Beetson (Director Indigenous Research at Griffith University) about the Covid-19 virus’ immediate and long-term impacts on both remote and urban indigenous communities.

Vision Australia All Vision Australia therapists and services are still going Cheryl Staal National Current to be operational during the Covid 19 crisis. Service Engagement Consultant They are still providing as much support as possible for Client Services North & West people with vision impairments via video-conferencing Vision Australia and tele-health sessions. So clients do not have to hold 19 George Street off contacting them, or go without services. Maroochydore QLD 4558 Work Days: Tue, Wed, Thu M: +614 3647 8129 T: +617 Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84). Cheryl is also still assisting people with vision 5409 2217 (I: 704217) impairments free of charge to access the NDIS and My E: Cheryl.Staal@visionaustrali Aged Care, and link them in with therapists. They just a.org need to ring her on 0436 478 129 or email her www.visionaustralia.org at [email protected] yourtown In view of the upcoming school break / potential Current closures, if you or any of your support staff (School Please do not hesitate to Deception Nurses, Chaplains, Youth Support Coordinators, contact us on (07) 3888 0758 Bay Intercept or other workers etc.) have vulnerable or at for further information or risk children and young people who they feel will assistance. benefit from support in the.

The following yourtown services will be continuing to operate via virtual means:

The Starfish program, funded by the Federal Government, supports children and young people up to 18 years old who are at risk of poor mental health outcomes, and their families. A free early intervention program offering short and long term counselling.

Brisbane Minds 4 Kids supports children aged to 11 years presenting with moderate mental health issues. A free, clinical (i.e. psychological) service delivered by yourtown. Priority referrals with a Mental Health Plan via GP’s, health specialists and services for children whose parents/carers have, or are eligible for, a Health Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84). Care Card. This activity is supported by funding from Brisbane North PHN.

The yourtown Expressive Therapy Program provides trauma and attachment informed creative arts and play therapy interventions developed for children with emotional and behavioural problems stemming from traumatic exposure. It is a free counselling service for children up to 8 years old offering one to one counselling, Filial counselling (Carer and child), sibling therapy, family therapy and psychotherapy-education for the carers. As the program offers sibling therapy, siblings older than 8 can attend the program in conjunction with their younger sibling.

Mindle Bygul Mindle Bygul Aboriginal Corporation Board of Directors, 5 Bisschop Street P.O. Box Deception Current Aboriginal Community Elders and staff are committed to walking 190 Bay Association with you and your families through these extraordinary Deception Bay Deception Bay times. Phone 07 3293 0232 Qld 4508 We are and will continue to maintain a presence on the Email: ground for First Nation Peoples in the Deception Bay snrprojectmanager@mindleb area. However, I must stress that we are not a medical ygul.org.au service. If you or any of your family members are experiencing any symptoms e.g. runny noses, flu like (Appointments and referrals symptoms or sore throats please contact your nearest for families can be made via Aboriginal or preferred Medical Services immediately. email and for all other assistance required including Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84). Our services for Housing, Youth Assistance, Parents as meeting your identified Teachers and Child and Family Network will continue to obligations.) be operational. Our staff, for the most part, will be working remotely. If you absolutely must access our Please do not hesitate to office, please adhere to the signage on our doors and contact me on 0406 037 356. windows and maintain the required distance from our Lynda Mageean staff. Senior Project Officer Family Support Practitioner If you require our services please understand that in this Child and Family Networker present climate we can no longer; transport you or your family members to any appointments, attend the watch house or court services with you, attend family conference meetings or medical centres.

We would also like to remind you that our community may be very vulnerable to risks due to underlying health issues such as: heart disease, diabetes, kidney disease, obesity and age. If possible, we recommend that you stay indoors. Please take note of any government or health department warnings and continue to keep yourself and your families safe. Please ensure that your Elders and anyone that has chosen to self-isolate remains in contact by telephone at least daily.

At this stage we have been notified from the NAIDOC website that all NAIDOC family fun days and celebrations have been postponed until a later date. We will let the community know when we will run our Family Fun Day in the Park. Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84).

Mindle Aboriginal Corporation has limited funding available to support the most vulnerable Aboriginal and Torres Strait Islander families for tenancy support through Mindle Bygul new project funded by Dignity First DFV worker is attending Court and support via phone

Relationship ATTENTION: Novel Coronavirus (COVID-19) Queensland State Current Australia The wellbeing of our clients is, and always has been our Phone: highest priority. We continue to monitor the COVID-19 1300 364 277 situation closely and review our work based on the Email: advice of the World Health Organisation, Australian contact form Government Department of Health and Australia’s Website: Chief Medical Officer. If there are any changes to your www.raq.org.au session, you’ll be contacted directly to discuss your option Relationships Australia offering family mediation sessions in ways other than face-to-face Better Rehab If for any reason you are not able or comfortable to Free TELEHEALTH set up Regional / Current continue with therapy services in a face to face Consultation: State Wide environment throughout this time, I highly recommend Ph:1300 073 422 you continue your therapy via a Telehealth solution. At the bottom of this email is a flyer with a little more https://betterrehabilitation.c information around Telehealth to help you get om.au/ familiarised with the process. QLD Services: 0432 802 231 Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84). Given how important your health is, how important maintaining your progress is, and that for many of you Telehealth may seem a little overwhelming, I would like to extend an offer from our team of a 15 minute no obligation FREE consultation to set you up with Telehealth. This will provide you with an overview and allow you to ask questions directly to your clinician. Once set up and you experience how easy and effective Telehealth can be, we will be able to keep continuity of your services and help you maintain and progress in your goals. yourtown Free Webinar REGISTER HERE National / Current Supporting Trans and gender diverse children and their State Wide families Webinar Details Register now to explore ways of using non-binary Date: language to help families recognise and understand Thursday 23rd April, 2020 children’s choices and support children’s mental health Start time: where they identify as trans or gender diverse. Australian Eastern Standard Time (AEST)*

7:15 pm - NSW, Vic, Tas, QLD & ACT 6:45 pm - SA & NT 5:15 pm - WA Duration: 75 minutes *Note: Daylight Savings ends on 5th April, 2020. Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84).

Mercy Community Advice for domestic and family violence, sexual Domestic Violence Caboolture Current System Coordination (DVSC) violence and women’s health services to inform Project service level Business Continuity Planning in the Get in touch with us: context of the COVID-19 pandemic. Postal: PO Box 601 Document Here. Caboolture, QLD 4510 Advice for women’s shelters to inform service P: 07 5490 8000 E: [email protected] level Business Continuity Planning in the context rg.au of the COVID-19 pandemic. Document Here. QCOSS Business Continuity Resources. Website here

Workplace Health & Safety - COVID-19 Workforce Safety Advice. Website here SafeWork Australia - COVID-19. Website here

The Deck - Workforce Management

Considerations. Article Here PeakCare Update. Newsletter Here Community Legal Centres QLD - COVID-19 resources for service providers. Website here

CODVID19 resources:

Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84). Department of Home Affairs website (For travel restrictions and visa related information) - https://www.homeaffairs.gov.au/news- media/current-alerts/novel-coronavirus

Department of Health website (For the latest information and updates from the Federal Health department and Chief Medical Officer) - https://www.health.gov.au/news/healt h-alerts/novel-coronavirus-2019-ncov-health-alert

Australian Government portal (For the latest updates and advice from government agencies across Australia) - https://www.australia.gov.au/ COVID-19 - Identifying the Symptoms. Client handout here Translated COVID-19 resources here

Translated COVID-19 SBS news here

QCOSS QCOSS COVID19 UPDATES ON COMMUNITY DOORS Follow Link: State Wide Current With the COVID-19 outbreak and advice changing daily, we want to ensure you are informed of how the https://communitydoor.org.a outbreak will affect you and your organisation, and u/covid-19 where to go for accurate information. DBCYP This communication is to update you on how we are Deception Current managing our response to COVID 19 at DBCYP. Contact Details: Bay

Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84). With global events now unfolding very quickly, we have We are located at 420 taken the decision to implement Social Distancing Deception Bay Road, procedures and move to mandated full work from Deception Bay QLD 4508 home arrangements for all DBCYP staff, services and clients, effective Tuesday, 17 March. At this stage, 07 3204 0277 these arrangements will remain in place until the end of March, though they will of course be reviewed PO Box 154 regularly by Management and you will be kept Deception Bay, QLD, 4508 informed. [email protected] Please note: THIS DOES NOT MEAN WE ARE CEASING SERVICES In many cases, business can continue as usual, through on line or phone contacts. But inevitably it has meant reconfiguring or postponing our group and face to face services, including community events, playgroups, youth groups, and onsite employment and training programs.

Our Leadership Team and Program Team Leaders have been working to identify and prioritise work that can continue, albeit through a different medium. All staff have agreed ‘Work from Home Plan’ plans, that are being supported by Team Leaders through online communication platforms.

As an organisation, DBCYP is proud of the proactive approach we have taken in managing our response to COVID19. We will continue to make adjustments to our Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84). program delivery where necessary, following the advice of health authorities and the Queensland Government. CENTACARE Update on our response to COVID-19 Follow Link for more covid19 State Wide Current As part of the Archdiocese of Brisbane, Centacare Information: /Regional Community Services continues to monitor the https://centacarebrisbane.ne development of COVID-19. We continue to follow t.au/covid-19-updates/ advice from public health authorities and are taking all reasonable and appropriate steps to support the safety, health and wellbeing of our clients, employees and volunteers. In line with current advice to limit contact between people as an important way to minimise the spread of COVID-19, the following changes will be made in our services, effective Monday 23 March:  All community centres (respite centres, day centres, learning and leisure centres) will close  All Centacare-organised group outings and community-based activities will cease  We will no longer offer short-term accommodation, except where we have a single client receiving 1:1 support in their own home  Centacare-organised outings and community- based activities operating out of Supported Independent Living accommodation will cease.  Our transport services will be limited to providing individual transport only, where this is essential to the health and wellbeing of the client Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84).

Caboolture Caboolture Community Care will be having some Community Care operational and procedural changes over the upcoming Caboolture Community Care Caboolture Current weeks to make sure we adhere to new Social Distancing (Emergency Relief) Guidelines. 9 George St, Caboolture Phone: (07) 5495 6400 Some things that may change include - Fax: 5499 3299 Hours: Monday-Friday 9- Interviews and Appointments now being conducted via 12pm and 1:30-2:30pm phone Please note that an Coles Vouchers now becoming digital versions appointment is required.

Emergency Relief Operating hours Caboolture Counselling Mon-Thurs 9am to 2:30pm Service Friday 9am to 12:30pm 9 George St, Caboolture Phone: (07) 5495 2933 Counselling service will operate normal hours however Hours: Monday-Friday 9am- all appointments will be phone sessions. 2:30pm Please note that an If you are in need of assistance please call us on 07 appointment is required. 5495 6400 during the operating hours as mentioned above. You can stay up to date with Caboolture Community Care We will try to keep everyone up to date with any more by visiting our Facebook page upcoming changes. at:

We wish everyone good health - https://www.facebook.com/ CCC Staff and Volunteers CabooltureCommunityCare Email: [email protected] Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84). 裂NEW COVID-19 HOTLINE裂 Community Recovery Hotline A support hotline has now opened for vulnerable on 1̲8̲0̲0̲ 1̲̲ 7̲3̲ 3̲̲ 4̲9̲ Queenslanders in COVID-19 quarantine.

Queenslanders in home quarantine as a result of COVID-19 will be able to access advice, information and support through the Queensland Government’s Community Recovery Hotline. ... See More

#socialdistancing #covid19 #coronavirus #caboolture #e mergencyrelief Update Intercept Caboolture Current Lutheran Services Unit 1, 11–13 Bertha St, No Lutheran Services site has reported any cases of Caboolture Qld 4510 PO Box confirmed COVID-19. 53, Qld 4506 p. 07 5428 1684 We are following the Australian Government’s e. intercept@lutheranservice protocols in the Coronavirus Disease 2019 (COVID-19) s.org.au Outbreaks in Residential Care Facilities as well as other government travel restrictions and personal hygiene St Paul’s Retirement Living advice for our other retirement and community and Aged Care services. 10 Tomlinson Rd, Caboolture Qld 4510 We have established a response team to ensure our Call direct to location planning and response to the evolving situation is p. 07 5495 1300 comprehensive and on track. e. stpauls@lutheranservices. org.au Novel Coronavirus (COVID-19) Feeling unwell? If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, contact a doctor or call 13HEALTH (13 43 25 84). The team is implementing our Emergency Response For all new enquiries and Continuity Plan. Each of our services have also p. 1800 960 433 been implementing their own site-specific action plan. e. [email protected] g.au All sites have stocks of Personal Protective Equipment (PPE) and other essential supplies.

We have refreshed our staff training on infection control practices and procedures.

We are keeping all of our Aged Care, Home Care, Retirement Living and Community Services clients informed with updates of what they need to do to stop the spread, as well as our actions to keep them and our staff safe. Read More here: https://www.lutheranservices.org.au/coronavirus- response/20-03-20-bulletin-7/