MINNEAPOLIS PUBLIC LIBRARY

& INFORMATION CENTER

ANNUAL REPORT OF THE DIRECTOR

ANNUAL REPORTS OF DEPARTMENTS AND COMMUNITY LIBRARIES

ATHENAEUM

1982

Volume I CONTENTS

VOLUME I

ADMINISTRATION SPECIAL SERVICES CENTRAL LIBRARY SERVICES

ATHENAEUM

1982

Director of the Library 1 Associate Director ...... 7 Accounting Office ...... 11 Building Maintenance...... 13 Personnel ...... 18

Special Services ...... 29 Community Outreach ...... 33 Environmental Conservation Library ...... 37 INFORM ...... 42 Interlibrary Loan ...... 45 Municipal Information Library...... 49 Publicity Office ...... 50

Chief of Central Library Services ...... 53 Machine Assisted Reference Service Advisory Committee .... 60 Central Library Book Selection Librarian ...... 65 Subject Departments Art, Music, Films...... 71 Business and Science ...... 83 Children's Room ...... 93 Government Documents ...... 99 History and Travel ...... 105 Minneapolis History Collection ...... 114 Literature ...... 118 Sociology ...... 125 Shelving ...... 131

Chief of Technical Services ...... 134 Acquisitions/Electronic Data Processing Department...... 140 Ca ta log Department ...... 153 Ci rcul at ion Department ...... 165 Preparations Department...... 169

Athenaeum ...... 177 ANNUAL REPORT

ASSOCIATE DIRECTOR

1982

The impact of the 1982 recession upon the operation of the Library was comparatively mild in contrast to the potential curtailments planned in anticipation of predicted fiscal reductions. It was a year of struggle, however, and there was some erosion of basic services (reduced hours), as well as cutbacks not readily discernible to the general public (materials budget, lag in filling staff vacancies, etc.).

Library use in terms of circulation and reference questions was down 1.89% and 5.6% respectively from 1981 reflecting the Saturday closing in May and September; the elimination of bookmobile service as of April 23; and a reduction in acquisition expenditures. Circulation use may also have been influenced by the increased fines for overdue materials and increased reserve charge. The extensive use of the Central Library as a research facility however, was documented by an in-house reference survey conducted in November which indicated in-house use of materials was 265% over the number of items circulated on the survey days.

By action of the City Council on February 26, 1982 the Library's 1982 oper­ ating budget was reduced by $302,000. To accommodate this reduction and in anticipation of further cuts, the Library Board voted to discontinue bookmobile service and extended summer hours to include May and September. An amended 1982 operating budget was approved in March with anticipated revenues of $9,643,512. and appropriations in the amount of $7,174,723. for personal service and $2,218,789. for other than personal service with an expected carryover balance December 31, 1982 of $250,000. A levy of 2.052 mills at a collection rate of 97.7%, plus $2,421,377 in state aids in addition to contract revenues such as MELSA, miscellaneous revenues and the pension fund (MERA) transfer was required for this budget. At year's end, unaudited operating expenditures are expected to indicate a modest 1.75% increase over 1981 operating expenditures (excluding the amount of $250,000. transferred to the City in 1981 for repayment of the Walker Library capital loan).

A 1983 operating budget request of $10,393,198 (including the MERA pension fund transfer) was submitted to the City Budget Office in June. The Mayor's recommendation reduced this request by $326,413. A further reduction of at least another $60,000. is anticipated early in the year.

The Trust Fund investment had earnings of $48,981.41, an increase of $13,978.46 over the previous year. On April 1, the Library Board accepted the bequest of $91,439.86 from the Albin C. Reed estate and authorized disbursement of the trust by the immediate transfer of $12,539.86 to the Central Library book budget and by investing $78,000. in the Library's Trust Account at the Midland National Bank. Annual income from this investment is to be expended for non-fiction books for the Central Library.

-7- The Library Board requested in November that future recommendations for stock purchases from the Trust Office include information on the firms' adherence to Sullivan's principles or their involvement in South African investments.

Other financial receipts included $1,000. from the Women's Club of Minne­ apolis, $1,000. from Dr. and Mrs. Leslie Zieve, $7,672. from NSP for costs incurred in acquiring the Mid-America Solar Energy Complex Library, and $2,441.82 from the Nuclear Regulatory Commission for maintenance of a local public documents room for their publications.

While Harold Kittleson's City Council appointment to the Library Board expired on December 31, 1981, he continued until his successor Ross A. Sussman was named in the spring. In his farewell remarks to the Board in February, Mr. Kittleson expressed his long standing interest in books, his pleasure in serving on the Board as a City Council representative since 1974 and then announced his gift of $500. to establish a 19th Century American Studies Trust Fund.

Related Library Board action included approval of an expenditure of $7,000. from the Trustee account for the printing of a new edition of the Directory of Environmental Organizations and in December the adoption of City Council Resolution 82R-189 advocating a nuclear weapons freeze.

The major capital project was the remodeling of the exit/entry area of the Central Library. Benefits from this moderate expenditure include not only more efficient and economic operation but improved appearance. Recognition and appreciation is due the Maintenance Department for their time, interest and expertise throughout the remodeling. That the construction was accom­ plished without closing to the public is testimony also to the cooperation and understanding of the staff of the departments directly involved. While coordination and management of the project was under the able direction of the Superintendent of Buildings, Alex Wakal, John Sanko, Chief Operating Engineer, contributed significantly as did Walter Gegner, Administrative Aide, who assisted immeasurably to insure a smooth transition to the new arrangement. This remodeling brought about the expected benefits to the Library, but, regrettably, the necessity to relocate the Friends Book Shop to a less publicly visible area - first to the second floor and later to the Museum area - has had dismal consequences on their sales.

In May came the sudden and unsettling news that the Science Museum of Minnesota would terminate their lease agreement as of June 30 due to fi­ nancial difficulties. Pressure from individuals and the Mayor's Office for the Library to continue operation of the Planetarium brought Library Board action to assume the responsibility on an interim basis beginning July 1 until outside funding could be found. At the request of the Administration, the Friends of the Minneapolis Public Library agreed in September, after weeks of meticulous consideration, to take over the Planetarium beginning January, 1983. An anonymous donor contributed $10,000. to the Friends for this purpose on the last day of the year.

-~ The withdrawal of SMM mid-point in the term of their lease was an adminis­ trative burden for the remainder of 1982. In addition to operation of the Planetarium and planning for its future, an inventory of MPL exhibits and equipment was arranged in anticipation of ultimate disposal, matters of utility and maintenance costs resolved, removal of SMM inventory supervised, and negotiations on cost for property damage started. The Library Board authorized an expenditure of $1,000. for Maxine Haarstick, retired Head of the Minneapolis Science Museum and Planetarium, to take an inventory of MPL property. This was essentially completed in July and August. Doris Northenscold, Chief of the Central Library, supervised an inventory of the book collection and had the items returned to the Library stacks. In early fall a check for $31,543. for agreed upon maintenance and utility costs was received from SMM. At year's end, the matter of property damage assessment is pending, the mammoth task of identifying, locating, and appraising museum items to be disposed of by way of gift, loan, or sale has begun, but no serious discussions are yet underway for the use of the vacated space.

Discussions on the future of the two MPL mummies arose several times during this year. Orin Shane, SMM Curator of Anthropology, has indicated an inter­ est in their inclusion in a traveling exhibit entitled, "Secrets of Science," scheduled for St. Paul in 1984. Since the mummies are no longer on public display at MPL, the Director has been negotiating with the Minneapolis Institute of Arts for their long term loan to that institution. Decisions on this matter are expected early in 1983.

Throughout the year, Bruce Weir Benidt, author commissioned in 1981 to research and write a literary work covering the history of the Minneapolis Public Library, submitted installments on the work to the Chair of the Library Centennial Editorial Committee. Kristi Gibson, Chair of the Committee, is to be commended for the competent manner in which she is supervising the progress of this project scheduled for completion in book form for sale and distribution by September, 1984.

In the interest of obtaining a long-term revenue source independent of the property tax levy, preparation of a request for proposal to sell air rights above the Central Library was begun. Positive response from staff of the City Planning Department and the Community Development Agency as well as private developers indicates merit in pursuing the concept.

Low volume and high cost were given as reasons for the termination of the contract with Best Foods Services, Inc., for management of the Cafeteria. Once again a staff Cafeteria committee was helpful in selecting a successor. A new contract with Claudia Korsun, owner and operator of the Breadboard, 400 Marquette Avenue, was approved on August 5.

It was an active year with collective bargaining concerns. While most grievances were resolved before Step 3 of the Labor Agreement, the level at which they are referred to the Associate Director, four were considered at that stage and satisfactorily settled. The Safety Committee of AFSCME Local 99 called a meeting to point out and protest the dilapidated and

-9- potentially dangerous condition of book boxes. They also brought about an investigation of air conditions in the film inspection area on the third floor. These issues were carefully examined, corrections made, and new procedures formulated to avoid repeat occurrences. A more formalized procedure for resolving staff problems is clearly emerging.

A precedent was set on October 1 when the Library closed at 3:30 p.m. for the purpose of bringing the entire staff together for group discussions on the future of the Library. Staff enthusiasm was apparent from the wide participation of all levels of staff in contributing ideas. A Planning Council met in mid-October at Spring Hill to discuss these and other ideas which were later referred to special subject Task Forces for further study and reconnnendation. On three occasions outside speakers brought in received praise from staff. Expenditures for staff development was never more justified than in 1982 as staff repeatedly demonstrated an understanding of budget uncertainties and for the most part adapted accordingly.

Retirement of veteran staff in key positions followed by the chain reaction in vacancies due to promotions brought about the opportunity for major reorganization of the Special Services Department and the Business/Science Department. Of special importance in the reorganization plans to be imple­ mented early in 1983 is the elimination of a Special Services Department, the separation of the Business/Science Department, and the inclusion of the Environmental Conservation Library in the new Science Department.

Each year holds unique opportunities for change to provide quality public service more efficiently and some are mentioned in this report. For details of activity in departments reporting directly to the Associate Director, see separate reports.

This report concludes with sincere appreciation for a dedicated, conscien­ tious administrative staff in particular and the entire staff in general.

Respectfully submitted, ~~ vJ~c--- Zella Shannon Associate Director

-10- ANNUAL REPORT

ACCOUNTING OFFICE

1982

Another year of economy uncertainty has caused much scrutiny of the financial status of the Library. As with all government agencies the Library has been informed that a cutback in spending is necessary. With state and federal funds diminishing our allocations have been reviewed several times.

Salaries and fringe benefits, as always, takes the lion's share of the budget. Books and periodicals are in second place. Utilities are creeping up fast with the continuing rise in rates. The expenditures have been within the predictied range.

Revenues received overall have been as estimated. Fines and desk receipts were lower, perhaps, because of the economy. With added equipment such as the "3M 500" vending machine revenue has increased. Also, with the installation of parking meters at the Walker Community Library an increase over budget has been realized.

Permanent Improvement ventures during 1982 were at a low ebb. Finishing touches at Walker Community Library are near completion. Most of the activity has been the acquisition of book for Walker.

Activity in the Trust Fund accounts increased. Monies earned in 1981 were re-invested at a higher rate of interest with the Midland National Bank Trust Department.

As the year progressed we became more confident, as a staff, in relationship to FIRMS. Because of their uncertainty, changes are implemented periodically.

As predestined, the Accounting Office deals with a tremendous amount of forms, printouts, invoices, etc. It is gratifying to watch a system jell, knowing this is a goal set.

We have implemented a numbering system for invoices issued. This has shown results saving time and frustration in searching. The Library, with the selling of services as well as publications, has developed a large clientele.

Staff compliment has not varied. Hopefully, the economy will not take its toll.

Inform billing is to be returned to the Accounting Office increasing our workload. For several years this function was carried out through the Inform Office.

-11- Weeding and consolid.ation of the filing system is continuous. Our aim is to eliminate duplication and make access more efficient.

Correct handling of cash has been one of our objectives. Meetings as well as correspondence with all agencies has helped in making reporting more uniform. The re-run printing of the cash reports now has complete instructions on the reverse side for reference. In the near future hopefully other reports will have the same type of revision.

The above is a small segment of the activity of this office. Our operation may be set back in a corner, but our feelers extend far and wide. Challenges never cease.

Respectfully submitted, . . If i'// AL.au ft~-;,~(/ ,;~fM-2-- /j os~r,hine G. Carlson ,.:- Ac~~unt Clerk Supervisor

-12- Annual Report

Building Maintenance

1982

This year began in record setting style by setting new state records for the most snow to fall in January. It included a new state record for the most snowfall in one day in that month prompting a weather emergency closing on January 22. The memories of this record snow were relived again on December 28 when a near record snowfall hit, requiring another weather emergency closing. These heavy snows, both in the beginning and end of the year, placed an extra burden on the crews at all the buildings to keep the sidewalks and parking lots accessible in addition to doing their normal daily duties.

After surviving the January snows, the budget problems caused by a cut in State aid had to be faced by every city agency and department including the Library. Every Library cost center had to make adjustments and this department was also affected in several ways. The bookmobile service was discontinued and the driver scheduled for lay-off, however his seniority permitted him to bump the delivery worker. A third janitor-engineer Central, position was then created and filled by the delivery worker and a janitorial position was eliminated. Budget cuts also meant postponement of proposed major roofing repairs at Southeast and Franklin until next year. Also the proposed roofing repair at Washburn for the spring of 1982 was delayed until later in the year.

A major project completed this year was the remodeling of the entry/exit area of the Central Library. The remodeling involved major modifications of the two service counters and charge out counters, relocating the services offered at the service counters, relocating the charge out counters and shifting the remaining card catalog cases to a new location. All this was done without closing to the public during the remodeling. While the major portion of the project was contracted out, the building staff was needed to tie all the work together which helped to hold down costs. The operating engineers disconnected the existing electrical wiring, house phones and P.A. systems as the contractors needed and then installed them in their new locations. They also were called on to disconnect the 3M entry and gate system and reactivate them, first in a temporary location and then install them in their new permanent locations. The janitorial crew was also involved in shifting the charge desks around, as needed to continue service, until they were installed in their new locations. The crew also relocated the card catalogs and shifted the Overdues, Registration, Infor­ mation, Inform and ILL departments. They also had the task of cleaning up everything after it was moved including the new counters after they were completed as well as waxing the new floor covering.

The remodeling of the restrooms in Heritage Hall, the Museum and on the 4th floor, which was started mid-year of 1981, was finally completed in

-13- March after several delays due to the contractor's labor strikes and delays in receiving needed materials. Other projects completed at the Central Library was the recovering of the walls behind the new service desks with new vinyl wall covering, replacing both door springs for the garage door, and minor roof patching.

In the Community Libraries all 136 exterior storm windows at Sumner were replaced with high efficiency aluminum storm windows and the exterior wood frames covered with aluminum panning. The wooden window frames between the storm windows and the interior windows, the outside faces of the interior windows and all the remaining exterior wood trim was then painted bronze to match the new windows.

At Roosevelt, in January, what at first appeared to be a break in a new water main, which was installed in September, 1981, turned out to be a break of an improperly capped off unused water main that once serviced a building that stood on part of the present Roosevelt lot. Being the present property owner, the Library was responsible for the repair, so the line was cut back to the main water line in the street and capped off.

Other projects completed in the Community Libraries was the painting of the complete interior and window frames at Roosevelt, minor roof repairs at Franklin, Sumner, Nokomis, Roosevelt, Southeast, and Washburn, the rekeying of all Community exterior door locks for a new grandmaster key, rekeying the exterior doors at North Regional for a new building exterior master, the rekeying of Franklin for a new building master, and the re­ placement of both air conditioning compressors at Walker.

At the Community Libraries there was an increase in the number of reported incidents of vandalism and break-ins. During 1982 there were thirteen reported break-ins with 6 at Franklin, 2 at Roosevelt, 2 at Walker, and 1 each at Sumner, Northeast, and Washburn. There were eighteen reports of vandalism which resulted in damage to property with 4 at North Regional, 4 at Sumner, 3 at Walker, 3 at Franklin, 2 at Washburn and 1 each at Nokomis and Roosevelt. Examples of the types of vandalism include: 13 of the new exterior window screens at Sumner were cut, fires were started in the dump­ sters at North Regional and Washburn: a window at North Regional was blown out by what the police described as either a cherry bomb or M-80 type firecracker: and at Nokomis the windows and part of the building was sprayed with black spray paint.

As part of the current labor agreement with Local 99 the Library agreed to supply each Community Library with a set of basic hand tools to be used by the janitor-engineers assigned to that building. Seven of the community libraries (EL, NK, NR, NE, SE, WA, and WN) were so equipped in 1982 with the remaining libraries scheduled to receive the hand tool supply by April, 1983.

Bids were let and awarded in September for the replacing of the skylight roof at Washburn and for infrared roof surveys of East Lake, Hosmer, North

-14- Regional, and Northeast. Due to very rainy conditions during the last part of September into October followed by cold temperatures neither project could be started. Both bids have been held and are scheduled to be started as soon as weather conditions permit in the spring of 1983.

In May this department was given, by the Friends of the Library, the neces­ sary hardware and software to set up a computerized preventive maintenance system. The hardware, a table top micro-computer and compatible printer, and the software, a preventive maintenance program package, will enable us to keep a detailed record of all the mechanical equipment used in the building HVAC systems. By scanning the entered data and maintenance proce­ dures, the system is capable of then printing out work tickets to maintain the equipment on a regular basis. It will also maintain costs of scheduled and unscheduled maintenance and repairs. This type of computerized pre­ ventive maintenance system helps to save money by increasing equipment life by proper and regular maintenance, helps prevent equipment breakdowns by finding a problem when it first develops, and by maintaining costs can be used to help budget for major equipment repairs or replacements before breakdowns occur.

Department staff have been gathering the necessary data, entering the data into the computer data storage, and operating the system during their reg­ ular schedules, as scheduling permits, so that no extra staff costs are incurred by the Library to set the system up. The majority of the infor­ mation on the equipment in the Central Library has been entered and the system put into limited operation. The present plan is to finish entering all the necessary data on all the remaining equipment at Central and then gather and enter the information from each Community building, one at a time, so that by the end of 1983 all the library buildings will be included in the P.M. program. The computer has the ability of running other types of programs besides the P.M. and plans are to add an energy management system and inventory program in the future.

At the end of 1982, plans were underway for new projects in 1983. Plans and specifications were completed for replacing quarry tile floor covering behind the circulation desk at Walker with anticipated bidding in January. Bids will also be let early in the year for replacing floor coverings behind the circulation desks at East Lake and Nokomis. The installation of power assist Arcade entrance doors from 6th year CDBG funding is antic­ ipated in May.

In addition to the routine duties and the extra burden of keeping the side­ walks and parking lots accessible at all locations following the record and near record snowfalls, this department assisted with many special projects. Setting up the Heritage Hall and Arcade area for the ALTA-WILL reception in April; coordinating work of the entry/exit remodeling; roof patching at seven buildings and preparing the 4th floor for an all Library staff meeting in October are examples of the extra involvement.

-15- There were and remain personnel problems with a few department members but even the majority of those individuals can be counted on to give that little extra when the need is great and I would like to compliment every member of my department for their accomplishments in 1982.

Respectfully submitted, /(,?_ / ; 1, (] /} ;,4_,0;7 {/\/f~r&Y Alex Wakal Superintendent of Library Buildings

-16- Maintenance Department Staff

1982

Orville Heggestad Stock Clerk Bill Shaw Delivery Worker Phil Epstein Janitor-Engineer, Central Jim Weatherly Janitor-Engineer, Central John Sanko Chief Operating Engineer Arthur McNaughton Operating Engineer Daniel Drebenstedt Operating Engineer Lester Shaffer Operating Engineer Kirk Williams Operating Engineer Kenneth Shaur Operating Engineer Dave Kirk Supervisor, Janitorial Lois Karjala Custodial Worker Laverne Morneau Custodial Worker Donald Vestrem (to 8/1/82) Custodial Worker Willard Lindblom Janitorial Worker James Murphy Janitorial Worker Bill Houston Janitorial Worker Jim Tanberg Janitorial Worker Tom O'Connor Janitorial Worker Douglas Rogers Janitorial Worker Scott Nelson (to 5/24/82) Janitorial Worker Dennis Hanson Janitorial Worker Brett Richter (from 10/4/82) Janitorial Worker Dan Schaft (from 1/5/82) Janitorial Worker Vern DeKeuster Janitor-Engineer, EL Richard Payette Janitor-Engineer, FR John Fairbanks Janitor-Engineer, HO Robert Smith Janitor-Engineer, LH Leo Jenkins Janitor-Engineer, NK Raymond Franceen Janitor-Engineer, NR Richard Olson Janitor-Engineer, NE Daniel Swenson Janitor-Engineer, SE Gary Crooks Janitor-Engineer, SU Jim Baker Janitor-Engineer, WA Bill Brazil Janitor-Engineer, WN Jerry Nedry Janitor-Engineer, WP, PB & Roving Erling Almlie Janitor-Engineer, .5 RO Kalin Neumann Janitorial Worker, NR

-17- ANNUAL REPORT

PERSONNEL

1982

A memorable event for 1982 occurred Friday, October 1, when, with approval of the Library Board, the Library closed at 3:30 P.M. for an all-staff meet­ ing to discuss ideas on the Library's future. It was exciting to have our large and diverse staff meeting together, interacting, and producing many ideas for the Planning Council and Task Forces to consider. While late afternoon on a Friday may not have been the ideal time, the idea of closing the Library so all staff can attend a meeting is one which hopefully may be developed into an annual event.

Two workshops won praise from the staff attending them. "Employee Perform­ ance Problems: Prevention, Response, and Remedies" was given by Barbara Hanley on June 4 for supervisors. The other workshop, on December 5, dealt with reducing stress by careful handling of problem patrons and was given by Kathryn Barrington. This workshop was repeated January 5, 1983. On December 3 the City Coordinator's Office sponsored a Management Seminar for all city managers with 12 from the Library attending.

After considerable discussion, suspension guidelines were developed and added to the Supervisor's Handbook. The new orientation procedure was also added to the Supervisor's Handbook.

1982 was the year the city put into operation new rules and guidelines for lay offs. The Library had one lay off which resulted in use of the bumping procedure. This is a painful process; careful planning and a good procedure reduce but cannot eliminate that pain.

Turnover was reduced again with 27 appointments and 41 separations compared to 52 appointments and 65 separations in 1981 and 110 and 92 in 1980. The appointment figure is slightly deceptive as a change in Civil Service policy now allows the Library to appoint temporary staff members to permanent vacancies through transfer. Three temporary staff members were appointed to permanent part time positions and two to full time positions. In addi­ tion, five permanent part time staff members transferred to full time positions. 1982 also was the first year for posting transfer notices for classified staff. 38 positions were posted and the procedure seems to be working satisfactorily.

The percentage of minorities increased to 6.4% but fell short of the three year goal for the end of 1982, 9.6%. The figures for the end of 1982, which for the goals include only permanent staff and do not distinguish between full and part time, show the staff consisting of 97 white males instead of the 82 predicted, 200 white females instead of 209, 9 minority males which was the predicted figure, and 12 minority females instead of 22. While we

-18- met our goal for hiring minority males, we fell short of the goal for minority females. A milestone change in Civil Service rules, passed on November 10, 1982, makes it possible to request expanded certification which allows for certification of protected classes if none are included in the top 3.

9 of 11 retirees were eligible for severance pay, and the sick leave pay­ roll for 1981 unused sick leave totaled $40,474 for 59 staff. There are also 8 retirees who were paid $5,088 for unused sick leave at the time of their retirement. Payments in 1982 for unemployment compensation totaled $5,606 for 8 persons. Approval for tuition reimbursement was given to 15 persons for 18 classes.

The CETA Summer Youth Employment program, Project MARS for handicapped students, and the Minneapolis Community Action Agency Employment Program provided some shelving and other help for several agencies and Community Libraries. Urban Corps continued to provide us with college student help both during the summer and the school year with seven agencies taking part in this program.

The new automated City payroll system has been indefinitely delayed which is a disappointment as we expected to have statistics that accurately reflected our 37~ hour week and correct hourly figures for the unclassi­ fied staff.

The Civil Service Commission staff began, in May, a job evaluation for all city Payroll Clerks but have not yet completed it.

The Personnel Librarian worked part time, .8, from January 1 to June 30. However, it was felt the reduced availability was a problem so a full time schedule was resumed July 1.

Appreciation is due to those whose assistance is necessary in fulfilling the Library's personnel function, to Zella Shannon and Evelyn Karsh in particular, and also to Rose Vielinski for her aid on a regular basis and Walter Gegner for his aid in the absence of the Payroll Clerk II.

-19- Total staff from payroll of December 12-December 25*

Permanent Temporary Full Part time Part time Total Total Time Number FTE Number FTE Number --FTE Professional 76 3 1.8 10 2.4 89 80.2 Clerical 162 36 20.3 19 6.1 217 188.4 Building 35 1 .5 0 0 36 --35.5 Total 273 40 22.6 29 8.5 342 304.1

Professional Staff by Services

Administration 3 0 0 0 0 3 3.0 Central 35 0 0 3 .6 38 35.6 Technical 5 0 0 0 0 5 5.0 Community 26 3 1.8 7 1.8 36 29.6 Special Services 7 0 0 0 0 7 7.0 Total 76 3 1.8 10 2.4 89 80.2

Classified Staff by Services

Administration 10 1 .6 0 0 11 10.6 Central 54 8 5.0 8 3.2 70 62.2 Technical 50 7 3.5 3 .9 60 54.4 Community 36 18 10.2 8 2.0 62 48.2 Building 35 1 .5 0 0 36 35.5 Special Services 12 2 1.0 0 --0 14 13.0 Total 197 37 20.8 19 6.1 253 223.9

Total Staff by Services

Administration 13 1 .6 0 0 14 13.6 Central 89 8 5.0 11 3.8 108 97.8 Technical 55 7 3.5 3 .9 65 59.4 Community 62 21 12.0 15 3.8 98 77.8 Building 35 1 .5 0 0 36 35.5 Special Services 19 2 1.0 0 0 21 20.0 Total 273 40 22.6 29 8.5 342 --304.1

*Substitute staff members are not included in these figures.

Salary schedules attached.

-20- Appointments se12arations 1981 1982 1981 1982 Clerical, full time 7 3 16 13 Clerical, part time permanent 15 10 13 8 Clerical, temporary 11 7 18 6 Building staff, full time 4 2 9 2 Building staff, part time permanent 5 0 0 1 Building staff, temporary 0 2 0 2 Librarian, full time 3 0 2 2 Librarian, part time and substitute 3 0 1 2 Library Assistant, full time 0 0 0 1 Library Assistant, part time and substitute 0 1 0 0 Pre-professional, part time and substitute 4 2 6 4 Total 52 27 65 41

Promotions, full time Transfers, full time 1981 1982 1981 1982 Clerical 9 8 26 10 Building staff 10 1 2 7 Professional 3 0 7 5 Total 22 9 35 22

Reasons given for separation of full time staff members: Classified Professional Domestic 1 0 Another position 1 1 Retirement 9 2 Further education 0 0 Leaving city 2 0 Discharge 0 0 Discontent 2 0 Illness 0 0 Other (death, military service, travel) 0 0 Total 15 3

During the year there were 15 leaves of absence and 11 returns from leave. The total amount paid in salaries was $5,846,285 (including Library Board members and Workers' Compensation but excluding unused sick leave pay), covering January 1 through December 31, an increase of $295,482 over 1981.

Elizabeth Shelver Personnel Librarian

-21- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER Salary Schedules for the following Promotional Lines: Accounting and Fiscal Planning, Administrative Services, Art and Related Bindery, Communications, Data Processing, Staff Assistance July 1, 1982 - 8.89% increase Adopted by the Library Board November 19, 1981 Annual earnings shown are biweekly rates x 26

July 1, 1982 July 1, 1982 Title Ste2 Biwkli Annual Title SteE Biwkly Annual ACCOUNTING AND FISCAL ADMINISTRATIVE SERVICES PLANNING LINE LINE

Account Clerk I 1 479 12,454 Clerk Typist I 1 411 10,686 2 505 13,130 Library Aide I 2 430 11,180 3 560 14,560 Bindery Processing 3 467 12,142 4 586 15,236 Aide 4 486 12,636 5 610 15,860 Clerk I 5 505 13,130 6 637 16,562 6 528 13,728 7 662 17,212 7 552 14,352

Account Clerk II 1 571 14,846 Audio Visual Aide I 1 441 11,466 2 613 15,938 Library Page II 2 474 12,324 3 683 17,758 3 528 13,728 4 713 18,538 4 552 14,352 5 746 19,396 5 573 14,898 6 776 20,176 6 597 15,522 7 810 21,060 7 624 16,224 Account Clerk 1 762 19,812 Supervisor 2 819 21,294 Book Preparation 1 12,454 3 854 22,204 479 Aide 2 505 13,130 4 892 23,192 Clerk Typist II 560 14,560 5 931 24,206 3 Duplicating Machine 15,236 6 970 25,220 4 586 Operator II 5 610 15,860 7 1014 26,364 Library Aide II 6 637 16,562 7 662 17,212 ADMINISTRATIVE SERVICES LINE Clerk Steno II Library Page I 1 321 8,346 1 518 13,468 2 343 8,918 2 542 14,092 1 3 366 9,516 489 12,714 2 526 13,676 4 389 10,114 3 589 15,314 5 404 10,504 6 421 10,946 4 614 15,964 641 7 440 11,440 5 16,666 8 457 11,882 6 667 17,342 7 697 18,122

-22- July 1, 1982 July 1, 1982 Title Step Biwkly Annual Title Step Biwkly Annual

Duplicating Machine 1 529 13,754 ART AND RELATED LINE Operator III 2 570 14,820 Library Continu- 3 630 16,380 Graphic Artist 1 589 15,314 ations Clerk 4 659 17,134 2 632 16,432 5 687 17,862 3 675 17,550 6 718 18,668 4 717 18,642 7 750 19,500 5 760 19,760 6 793 20,618 7 828 21,528 Circulation Depart- 1 571 14,846 8 862 22,412 ment Clerk 2 613 15,938 Library Technician 3 683 17,758 4 713 18,538 BINDERY LINE 5 746 19,396 6 776 20,176 Bindery Worker I 1 441 11,466 7 810 21,060 2 474 12,324 3 528 13,728 Library Adminis- 1 585 15,210 4 552 14,352 14,898 stration Clerk 2 628 16,328 5 573 6 597 15,522 Payroll Clerk II 3 700 18,200 624 16,224 Secretary 4 732 19,032 7 5 762 19,812 6 795 20,670 Bindery Worker II 1 464 12,064 7 830 21,580 2 499 12,974 3 560 14,560 15,236 Acquisitions Clerk 1 639 16,614 4 586 Bibliographic Con- 2 687 17,862 5 610 15,860 6 637 16,562 trol Clerk 3 767 19,942 662 17,212 Shelving Supervisor 4 800 20,800 7 5 833 21,658 6 870 22,620 Bookbinder 1 571 14,846 7 907 23,582 2 613 15,938 3 683 17,758 Supervisor, Circu- 1 700 18,200 4 713 18,538 746 19,396 lation Department 2 752 19,552 5 6 20,176 3 843 21,918 776 7 810 21,060 4 878 22,828 5 916 23,816 6 956 24,856 Supervisor, Library 1 700 18,200 7 997 25,922 Preparations 2 752 19,552 3 843 21,918 4 878 22,828 5 916 23,816 6 956 24,856 7 997 25,922

-23- July 1, 1982 July 1, 1982 Title Step Biwkly Annual Step Biwkly Annual

COMMUNICATIONS LINE Library Computer 1 762 19,812 Specialist 2 819 21,294 Telephone Oper- 1 441 11,466 3 854 22,204 ator I 2 474 12,324 4 892 23,192 3 528 13,728 5 931 24,206 4 552 14,352 6 970 25,220 5 573 14,898 7 1014 26,364 6 597 15,522 7 624 16,224 STAFF ASSISTANCE LINE

DATA PROCESSING LINE Administrative Aide 1 571 14,846 2 613 15,938 Data Entry Oper- 1 444 11,544 3 683 17,758 ator I 2 466 12,116 4 713 18,538 3 501 13,026 5 746 19,396 4 523 13,598 6 776 20,176 5 542 14,092 7 810 21,060 6 566 14,716 7 591 15,366

Computer Oper- 1 479 12,454 ator I 2 505 13,130 3 560 14,560 4 586 15,236 5 610 15,860 Hourly 6 637 16,562 7 662 17,212 Library Page I 1 3.96 temporary pt t 2 4.28 3 4.61 Data Entry Oper- 1 489 12, 714 4 4.95 ator II 2 526 13,676 5 5.32 3 589 15,314 4 614 15,964 5 641 16,666 6 667 17,342 7 697 18,122

Computer Oper- 1 571 14,846 ator II 2 613 15,938 3 683 17,758 4 713 18,538 5 746 19,396 6 776 20,176 7 810 21,060

-24- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER Salary Schedules for the following Promotional Lines: Administrative Services, Attendant, Custodial and Service, Equipment Operation, Plant Operation and Maintenance July 1, 1982 - 8.89% increase Adopted by the Library Board November 19, 1981 Annual earnings shown are biweekly rates x 26

July 1, 1982 Title Step Biwkly Annual

ADMINISTRATIVE SERVICES LINE

Stock Clerk II 1 489 12, 714 2 526 13,676 3 589 15,314 4 614 15,964 5 641 16,666 6 667 17,342 7 697 18,122

ATTENDANT, CUSTODIAL AND SERVICE LINE

Custodial Worker 1 478 12,428 2 510 13,260 3 541 14,066 4 573 14,898 5 596 15,496 6 621 15,146 7 642 16,692

Janitorial Worker 808 21,008 (Hired before Plus $.30 per hour for 8-1-76) second and third shifts

Janitorial Worker 1 517 13,442 (Hired after 2 552 14,352 8-1-76) 3 586 15,236 4 622 16,172 5 648 16,848 6 675 17,550 7 699 18,174 Plus $.30 per hour for second and third shifts

Supervisor, Janitors 929 24,154 Central Library

-25- July 1, 1982 Title Step Biwkly Annual

EQUIPMENT OPERATION LINE

Delivery Worker 1 8.035 hrly 16,713 2 8,635 17,971 3 9.215 19,167 4 9.785 20,353 5 10.345 21,518 6 10.955 22,786

PLANT OPERATION AND MAINTENANCE LINE

Janitorial-Engineer 1 585 15,210 Central 2 624 16,224 3 663 17,238 4 706 18,356 5 739 19,214 6 773 20,098 7 808 21,008

Janitorial-Engineer 1 613 15,938 Connnunity Library 2 656 17,056 3 697 18,122 4 739 19,214 5 773 20,098 6 808 21,008 7 843 21,918

Operating Mainte- 12.18 hrly 25,334 nance Engineer Plus $.10/hr 2nd shift & $.15/hr 3rd shift

Chief Operating 1 1083 28,158 Engineer 2 1129 29,354 3 1178 30,628

Superintendent 1 1152 29,952 Library Buildings 2 1238 32,188 3 1303 33,878 4 1373 35,698 5 1448 37,648 6 1526 39,676 7 1607 41,782

-26- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER Unclassified Salary Schedule July 1, 1982 - 8.89% increase Adopted by the Library Board October 15, 1981 Annual earnings shown are biweekly rates X 26

July 1, 1982 July 1, 1982 Title Step Biwkly Annual Title Step Biwkly Annual

Library Assistant 1 660 17,160 Librarian V 1 1145 29,770 2 687 17,862 2 1194 31,044 3 714 18,564 3 1245 32,370 4 743 19,318 4 1297 33,722 5 773 20,098 5 1353 35,178 6 803 20,878 6 1410 36,660 7 836 21,736 7 1470 38,220 8 869 22,594 9 904 23,504 Librarian VI 1 10 940 24,440 1280 33,280 2 1344 34,944 3 1411 36,686 Librarian II 1 785 20,410 4 1481 38,506 2 816 21,216 5 1556 40,456 6 3 849 22,074 1633 42,458 4 883 22,958 7 1715 44,590 5 918 23,868 6 955 24,830 Librarian VII 1 1430 37,180 7 993 25,818 2 1501 39,026 8 1033 26,858 3 1576 40,976 9 1074 27,924 4 1655 43,030 10 1117 29,042 5 1738 45,188 6 1825 47,450 7 1916 49,816 Librarian III 1 966 25,116 2 1007 26,182 Librarian VIII 1 3 1050 27,300 1589 41,314 2 4 1094 28,444 1669 43,394 5 1141 29,666 3 1752 45,552 6 1189 30,914 4 1840 47,840 7 1240 32,240 5 1932 50,232 6 2029 52,754

Librarian IV 1 1046 27,196 2 1091 28,366 Librarian IX 1 1771 46,046 3 1137 29,562 2 1859 48,334 4 1185 30,810 3 1952 50,752 5 1236 32,136 4 2050 53,300 6 1288 33,488 5 2152 55,952 7 1343 34,918 6 2260 58,760

-27- Temporary Positions - Hourly

Library Pre- Assistant Professional Librarian II

1. 8.47 1. 8.50 1. 10.02 2. 8.80 2. 9.20 2. 10.43 3. 9.16 3. 9.91 3. 10.86 4. 9.60 4. 11.38 5. 9. 96 5. 11.80 6. 10.32 6. 12.28

-28- SPECIAL SERVICES DEPARTMENT ANNUAL REPORT 1982 As in previous years, the Special Services Department demonstrated its strength and creativity through a number of staff, service, and program changes. Change has continually been a significant element in the depart­ ment where many library projects have been tested and implemented. Inter-library loan, that division of the department which, in 1981, was in its developmental stages, was fully operational by January 1982. Under the supervision of Tom Grund, Clerk-Typist II, the service relocated in permanent office space on the first floor, opened two new service desks in the entry at Central and added two new staff members. Staff became fully trained for all work within the division, including transactions on the OCLC ILL subsystem. Within the ILL transactions, MPL acted as the borrower in 4% of the total and was the lender in 96% of the total. As a primary resource center, the Library appeared to be fulfilling its role. The Minneapolis Project came to an end in March and received praise from local and national sources as an exemplary project for the National Endowment for the Humanities. Over a three year period the Project had attracted 43,000 persons to library programs. Service both as an educational and outstanding public relations mechanism, the project succeeded in taking the Library and the humanities to persons who had not previously used either. (See evaluation by Terri Fautsch Patridge, 1982) In 1982 the Special Services Department participated in the develop­ ment of a second NEH proposal entitled "America in Transition," an attempt to focus attention on the special collections of the Emerson Room and 19th Century American Studies. Submitted in late 1 82, the proposal was scheduled to be reviewed for funding in the spring of 1983. The Community Outreach office spent a great deal of effort on internal communications and staff activities. Mary Forman organized library parti­ cipation in the Aquatennial and in the Christmas Promenade (both sponsored by the Downtown Council), arranged a series of midday information presenta­ tions for staff during lunch hours, drafted designs for staff handbooks on public relations and library terminology, chaired the committee for the "Ask Us" calendar, and continued library patron instruction activities. Changes within the Publicity Office were primarily those of staff and type of work. The office was without a clerk-typist (Suzanne Thompson) until April l and without a publicity assistant (Kristi Gibson) throughout the summer. Mary Forman was detailed to the position of publicity clerk from June 21-September 17. With the termination of the NEH project, the work load in both the Print Shop and Display shifted and the emphasis was on a larger number of pure information pieces. Of specific note was the "Pocket Fact Book," a guide to library services and policies. The Publicity Office

-29- provided printing services to the Mayor's Office as an innovative step toward inter-departmental cooperation. Both the Print Shop and Display were heavily involved in graphics and signage for the first floor re­ modeling and for the in-house circulation survey. The 1982 edition of Minnesota Environmental Organizations: a Directory was published in October and represented cooperation at several levels. The Center for Urban and Regional Affairs (CURA) provided word processing assistance and the Library Board funded the printing of 1200 copies. Staff explored the feasibility of adding library expertise to the Summa-Tech program at North High School and through the efforts of librarian Julia Copeland, ECOL received a total of $11,941 from outside sources for collection support and development. ECOL successfully reached out to a variety of unrelated as well as interdependent publics. Changes within INFORM were reflected by staff, procedures, numbers and types of clients, and numbers and types of searches. Though the amount of hours and searches declined from 1981, the number of on-line searches and of inter-library loan transactions greatly increased over that of the pre­ vious year. As has been said before, INFORM is its staff; this upsurge in the use of technology for information retrieval was representative of an awareness on the part of INFORM librarian Susan Tertell who was cognizant of the appropriateness of the technology at MPL. The Municipal Information Library likewise experienced significant change. At the end of March, the library assistant position was removed from the MIL complement as a result of budget cuts in the office of the City Clerk. Librarian Sylvia Frisch operated the agency either singlehandedly or with' assistance of one Urban Corps position. The Library was open to the public from 10-4, Monday-Friday and telephone service was available only during those hours. In November Ms. Frisch transferred to the Business/Science Department and Nancy Corcoran (formerly of the Catalog Department) was selected as the MIL librarian. No new projects were undertaken during the year, but staff was diligent and successful in its continued commitment to its public. The Special Services Department also participated in the design and implementation of the in-house circulation survey conducted during the first two weeks in November. Community and Central Library activity was measured; data was tabulated by the Electronic Data Processing division (EDP); results indicated that internal circulation at Central was 2.5 times greater than external circulation. A second survey was scheduled for the spring of 1983. The figures from the in-house survey reinforce the hypothesis that Central Library was indeed used primarily as a reference center. The pre­ ceding account of activities within the Special Services Department has hopefully assisted in doing the same. Respectfully submitted, ~t k;;~ I, 1-~ ElYzabeth F. Frisbie Head, Special Services Department

-30- SPECIAL SERVICES STAFF

1982 Beedle, Betty Graphic Artist PUB Berman, Betty Library Aide I ILL Cannon, Norman Library Aide I ILL Copeland, Julia Librarian III ECOL Corcoran, Nancy Librarian II MIL Corcoran, Pat Urban Corps Intern ECOL Forde, Beverly Duplicating Mach. Oper. I I I PS Forman, Mary Library Technician co Frisbie, Betty Bruce Librarian IV ss Frisch, Sylvia Librarian II MIL Fritschel, Linda Librarian II ECOL Gibson, Kristi Publicity Assistant PUB Grund, Tom Clerk-Typist II ILL Gunlaugson, Marilyn Clerk-Typist II ss Harland, David Librarian II MPLS PROJECT Healey, Marsha Library Aide I ILL Hofstede, Joanne Clerk-Typist II PUB Hurd, Roger Library Assistant MIL Johnson, Jeanette Clerk-Typist I ECOL Johnson, Margaret Library Technician INFORM Kenner, Myra Urban Corps Intern MIL LeSeur, Jay Urban Corps Intern MIL Lindgren, Jeanne Library Aide I ILL Lindquist, Craig Library Aide I ILL Lynch, Kevin Urban Corps Intern MIL McHugh, Mark Library Aide I ILL Murray, Joan Library Technician INFORM Narigon, Nancy Urban Corps Intern MIL Peterson, Doris Duplicating Mach. Oper. II PS Raedeke, Amy Librarian III MPLS PROJECT Ratcliff, Roberta Librarian II INFORM Rucks, Carol Library Aide I ILL Septka, Rod Library Aide I ILL Stennes, Betty Hodge Library Aide II ECOL Stewart, Mevelyn Clerk Typist I ECOL Tertell, Susan Librarian II INFORM Thompson, Suzanne Clerk-Typist II MPLS PROJECT Thurs, Nancy Library Aide I ILL

Key: co Community Outreach ECOL Environmental Conservation Library INFORM INFORM ILL Interlibrary Loan MIL Municipal Information Library MPLS PROJECT Minneapolis Project PS Print Shop PUB Pub 1i city ss Special Services

-31- Betty Bruce Frisbie Memberships Special Libraries Association Citizens League Downtown Council Committee on Urban Quality Metronet Interlibrary Loan Study Committee Metronet - Public Relations Committee MPLIC Liason to Friends of MPLIC Municipal Economic Information Task Force

Conferences Spring Hi 11 , 1982

Presentations University of Minnesota Graduate School of Library Science, Reference Course

Marilyn C. Gunlaugson Memberships Minneapolis Public Library Staff Association, Past President Protem Minneapolis Society of Fine Arts University of Minnesota Alumni Association Association of American University Women Audubon

Conferences/Classes Minnesota Working Women's Workshop, YWCA University of Minnesota Professional Course on Writing Skills

-32- COMMUNITY OUTREACH ANNUAL REPORT 1982

The Community outreach Office met several new challenges this year, although the number of school visits slowed down. It would be hard to determine if this slow down was due to the changes in the school system or economic pressure. Rosemount High School, who visited the Library in December stated the cost per student was $2.00 for the trip, with the student picking up the cost. While continuing the responsibilities for patron library instruction, the Community Outreach Office undertook a temporary detail assignment for Publicity Office activities from June 21st to September 17, 1982. Several projects were designed and completed during this time. A new brochure for staff and the general public was submitted for approval as well as pro­ posal designs for library signage and staff badges. During this time a column called "For Your Information" ran in the Official Bulletin featuring benefits staff seldom use or had forgotten and is also the title of a card file made up of library terminology for new staff members. This four month period proved to be a very productive time allowing me the opportunity to work in many different areas. Several activities allowing staff participation were held during the year. A noon time program, "Midday Information" was offered to all staff for seven months, running from April through November, 11:30 a.m. - 12:30 p.m. Each program was presented by a guest speaker for the earlier lunch hour so those from community agencies would also be able to attend the pro­ grams but the time still proved to be difficult for many. Perhaps, if future programs are planned, staff could be polled for topics that meet their interest and consideration could be given to a breakfast meeting. The Library took an active part in the Aquatennial this year, providing the staff with the opportunity to dress as their favorite literary character for the day. Those who dressed as characters from children's literature made visits throughout the day to the Children's Room. The Friends book sale was held the same day on the Nicollet Mall allowing the staff to greet the public and pass out "Ask Us" clips. Many staff members voiced an interest in taking part in this event, however, the notice was too short for many of them to prepare a costume. Plans will be made earlier next year to allow for more staff participation. For the holiday season the Downtown Council sponsored a "Christmas Promenade" on Sunday, December 12th. All businesses from Loring Park to St. Anthony on the Main were asked to take part in some manner. Library staff members formed a choral group and the Sheraton Ritz asked if a few of their staff could also join the choir. Together they presented a Christmas concert and a Sing-A-Long for the public in Heritage Hall and then at the Sheraton Ritz. Mrs. Grace Belton, Head of Sumner Community Library acted as choir director and Miss Elizabeth Shelver, Personnel Office was the pianist.

-33- Staff response to these projects was spontaneous, with many staff members participating on their own time. Once again staff pulled together for a common cause, demonstrating their solidarity and creating good public relations internally and externally. Taking this positive attitude into the new year, we can look forward to bigger and better projects in the future. Respectfully submitted, )// li I I )Z/c),t, i (-/(LJ/JJ!,,(l,J Mary F/rman Special Services Department Community outreach

-34- CLASS VISITS

February Independent School District #281 40 Armstrong High School, Plymouth, MN March Rosemount High School 30 Metropolitan State University 14 April Metropolitan State University 8 May Westonka High School, Mound, MN 20 Blaine Senior High School (2 days) 92 July Minneapolis School of Business 50 Northdale and Roosevelt Schools 15 Anoka, Hennepin County Schools Districts December Rosemount High School (four classes) 75

TOTAL 344

MIDDAY INFORMATION PROGRAM

April Midwest Federal, IRA 24 May American Motor Coach Tours 9 June City-County Credit Union 14 July Minneapolis Fire Department 7 September Social Security 18 October Rape and Sexual Assault Center 11 November Minneapolis Police Department 17

TOTAL 100

CHRISTMAS PROMENADE (Sunday December 12, 1982)

Library choir (staff) 45 Sheraton Ritz (staff) 5

TOTAL 50

MINNEAPOLIS AQUATENNIAL

Characters portrayed by staff members: Red Barron, Cyrano de Bergerac, Mother Goose, Ben Gunn, Mad Hatter, Joe Lewis, Mrs. Marple, Mouse, Peter Pan, Mary Poppins, Knave of Spades, Phyllis Wheatley, Witch, Alice in Wonder­ land and Zelda.

TOTAL 15

-35- MISCELLANEOUS PARTICIPATION

Meeting with Leo Latz, President of Minnesota Association of Deaf People, Alene Schroeder, TTY news operator for City Hall and interpreter, Betsy Hage and Richard Shamp on the hearing impaired.

Tour guide for Minneapolis Project of MPL

Tour attendant for the Minneapolis Project, Dakota Paths {2 buses)

Speaker for Sabathani Community Center's Volunteer Recognition Reception

Staff booth for the United Ways' Voluntary Action Center's Recruitment Fair in the IDS Center (2 days) 2 hours each day

Upon request met with Mr. Tsunew Asada, Research Department Administration Division, Public Welfare Bureau, Asaka City Government, Japan, on the Home­ bound Service and the use of volunteers.

Staffed booth for Education Expo held by the Minneapolis Downtown Council, People Committee in NSP Plaza. One-hundred and twenty packets of library material with "Ask Us" slips were handed out.

Held workshop for Girl Scout Trainers at the Greater Minneapolis Girl Scout Council building in Brooklyn Park.

Minneapolis City Court House, Introduction to the Library to Urban Corp employees

Chair committee to produce marketable Library calendar for 1983 called "Ask Us"

Worked on committees for Children's Summer Reading Program, MPL slide present­ ation, staffed Information Desk and Catalog Information April, May and June

MEMBERSHIPS

United Way's Communication Committee United Way's Voluntary Action Center Advisory Board Member Chair - Public Relation Committee United Way's Community Resource Division Wise and Gise - Advisory Board American Business Women's Association - Viking Chapter African-American Cultural Center's Writers Published Works by Guild Small Press: A Poet Black and Full Circle Three Minneapolis Urban League Twin Cities Golf Club Minneapolis Park Board Golt Association Starlight Bowling League Ebony Classic Bowling League

-36- ENVIRONMENTAL CONSERVATION LIBRARY ANNUAL REPORT 1982

Two major projects were completed by ECOL staff in 1982, and a com­ prehensive shift in materials made the collection more accessible. While a restricted budget continued to cut into book purchases, new funds were obtained from several sources, making the financial picture a bit brighter. The Minnesota Department of Energy, Planning and Development, which disburses ECOL's state grant, provided an additional $9,000 to ECOL in August. This made possible a resumption of book purchasing. In spite of this the number of books added reached a new all-time low, with only 91 new ECOL titles passing through the Book Selection Room. As in earlier years, many materials were obtained free of charge, and 1,120 new cataloged volumes were added. Over 1,000 uncataloged documents were received for special collections, and over 8,000 microfiche. Most of the materials budget is devoted to continuations, including the Envirofiche service, the department's largest single subscription. The U.S. Nuclear Regulatory Commission initiated a plan to reimburse libraries which serve as local public document rooms, for expenses relating to these complex collections. Following submission of a proposal by ECOL, the Commission approved a contract which resulted in payments totaling $2,441.82 in 1982. The contract was also extended for a second year. The NRC collection received heavy use during the last four months of the year, following the discovery of cracks in pipes at the Monticello nuclear power plant. A small grant of $100 was presented to ECOL by the Minnesota Association of Environmental Outdoor Educators, to purchase materials for the environ­ mental education packets. Urban Corps staff member Pat Corcoran completed the revision of three packet titles. Thirty-five packets on each of the three subjects (Nuclear Energy, Energy, and Endangered Species and Habitat) have been assembled and are ready for statewide circulation through the mail. The revised second edition of the directory of Minnesota environmental organizations was published in late 1982. The 301 page directory is almost one-third longer than the 1978 edition, with 241 citizen and professional groups listed as opposed to 159 in 1978. Of the 1,200 copies printed, approximately 400 were distributed to organizations and libraries. The rest are being sold in the library, through the mail, and in bookstores. In order to make space in the public area without adding shelving, the environmental impact statement collection was moved to the ECOL storage room, and documents from there were moved to the stacks. Most oversized books were inter-shelved with the regular books, a massive but necessary project which most other departments had already completed. ECOL Librarian, Julia Copeland, continued to work on an administrative project outside of ECOL two days a week through April. She was then assigned to coordinate the integration of the library collection from the Mid-America Solar Energy Center into MPLIC, though much of the material went to other departments.

-37- Library Aide II, Betty Stennes, began a leave of absence August 20, and Martha Schumacher came to ECOL from Linden Hills for the interim. Clerk typist Jeanette Johnson resigned, and was replaced in the half-time position by Mevelyn Stewart. Both reference questions and circulation decreased in 1982. With only one issue of ECOL News published, outreach efforts during the year were minimal, although five special groups were given tours of the department. Regular columns about ECOL materials were provided for Metro Focus, news­ letter of the Metro Environmental Education Council, and The Energy Exchange, a new periodical published by Hennepin County. ECOL lost a strong supporter and founder with the death of writer Sigurd Olson in January. At a memorial service for him, former Governor Elmer Andersen read from Olson's keynote address at ECOL's dedication in April, 1972. It was a fitting remembrance as ECOL observed its tenth anniversary.

Respectfully submitted, c~a-9z,u L~&~~~?-JL - - l.1ulia w. Copeland ECOL Librarian

-38- ENVIRONMENTAL CONSERVATION LIBRARY STAFF ACTIVITIES 1982

Mulia W. Copeland

Memberships Citizens League Committee on Urban Environment (CUE) Co-chair, Neighborhood Environment Committee Awards Jury Great River Road Advisory Committee to the Minneapolis Park and Recreation Board MPLIC In-House Circulation Study Committee Minnesota Environmental Education Board Minnesota Library Association Minnesota Online Users Group Special Libraries Association

Meetings and Conferences Democracy in America Conference, Macalester College, January 8 - 10 Citizens League Conference on Water Quality, April 13 Metronet Conference, "A Question of Balance," College of St. Catherine, October 1 - 2 Humphrey Institute consultation with John Gardner, October 20 Dialog Government Documents Workshop, November 17 Minnesota Quality Environment Council, December 1

speeches and Presentations Environmental Studies Seminar and Women's Studies and Political Science Careers Colloquium, Mankato State University, April 29

Linda Fritschel

Memberships Citizens Advisory Committee on Regional Parks to the Minneapolis Park and Recreation Board Minnesota Association of Environmental/Outdoor Education (MAEOE) Minnesota Online Users Group Special Libraries Association

Meetings and conferences SLA/ASIS Symposium, "Information and Productivity," St. Paul, April 1 - 2; Planning Committee Metronet Conference, "A Question of Balance," St. Paul, October 1 - 2

-39- Staff Activities:

Linda Fritschel - Continued

Meetings and conferences - continued St. Paul Interagency Energy Coalition, "Energy Awareness Conference," St. Paul, October 6; panel member for the "Access to Information" workshop Dialog Science and Technology Workshop, November 18

Publications Minnesota Environmental Organizations: A Directory (second edition)

-40- ENVIRONMENTAL CONSERVATION LIBRARY 1982 STATISTICAL HIGHLIGHTS

Collections Books and other cataloged media Added in 1982 1,120 Withdrawn in 1982 164 Total volumes in collection 17,026

Environmental impact statements and assessments Added in 1982 246 Withdrawn in 1982 161 Total documents in collection 2,336

Other uncataloged documents added 778

Paperbacks added 41

Circulation Books and other media 5,356 Environmental education packets 18

Reference questions (MPLIC survey) In person 7,582 Telephone 3,545 Total ll,127

Mail 154 Grand total ll,281

ENVIRONMENTAL CONSERVATION LIBRARY STAFF

Julia Copeland Librarian III Patricia Corcoran Intern, Part time, to September 1 Linda Fritschel Librarian II Jeanette Johnson Clerk Typist I, .5, resigned January 28 Martha Schumacher Library Aide n, from August 30 Betty Stennes Library Aide II, on leave from August 20 Mevelyn Stewart Clerk Typist I, .5, began February 1

-41- INFORM ANNUAL REPORT 1982

The past year was the first full year in INFORM for both Joan Murray and Susan Tertell, so it was a year of settling in and establishing pro­ cedures. The number of hours and number of searches declined from 1981 and was closer to the 1980 level. However, the number of clients using INFORM increased. A total of 474 online searches was done for INFORM clients during the year. The decline in hours represents most likely a loss due to general business conditions. However, in order to offset this trend, INFORM started a promotional campaign in October that included advertising in Skyway News, corporate Report, and Minnesota Business Journal, sending mailings to potential clients and people in business, and getting promotional material on INFORM published free of charge whenever possible. As part of this campaign, Roberta Ratcliff joined the INFORM staff in December. Her duties include designing a new brochure for INFORM and looking for promotional opportunities and following up on them.

In June the INFORM office participated in the remodeling of the first floor area by relocating from the west side of the building to Room 129 with ILL. The new location has many advantages, since it allows better access to Government Documents and Business/Science, whose collection is most frequently utilized. The office is closer to the Special Services office, which is convenient.

Joan Murray spent a half day in History, the Municipal Information Library, and Business Directories, and one day in Sociology, in order to gain a more thorough knowledge of reference materials in those areas. It was a valuable expenditure of time and would have continued with other departments had time allowed.

A decision was made to transfer responsibility for INFORM billing to the Accounting Office beginning with the billing for December, 1982. This will eliminate a lot of record-keeping for the INFORM staff, which will in turn allow a more aggressive promotion of services and will provide more time for client searches.

Respectfully submitted,

Susan M. Tertell INFORM Librarian

-42- Susan Tertell

Memberships Minnesota Library Association Special Libraries Association Minnesota On-Line Users Group

Presentations MLA Management Roundtable, May 13, 1982 Minnesota Association of Law Librarians, Downtowners Group, October 21, 1982

continuing Education Minnesota Analysis and Planning System, Census Users Conference, April 13, 1982 New York Times Information Service, Database training, January 18, 19, 1982 MELSA On-line searchers meeting, April 21, 1982 Patent Depository Library Conference, Washington, n.c., March 30 - April 1, 1982

-University of Minnesota courses: Introduction to Law and Law of Contracts and Agency Advanced Financial Management Psychology of Management Operations Management

Publications "Interlibrary loan at Minneapolis Public Library and Information Center" in Library Resource Sharing (Occasional Papers of the Minnesota Library Association, number 2), Minneapolis: Minnesota Library Association, 1982.

Joan Murray

Memberships Minnesota On-Line Users Group American Business Women's Association

Presentations American Business Women's Association, August, 1982 meeting

Continuing Education Adtrack seminar, January 14, 1982 Minnesota Inventors and Innovation workshop, March 12 - 13, 1982 Dialog refresher, October 14, 1982

-43- INFORM Statistics for 1982

Total number of clients - 262 Total number of new clients - 163 Total number of hours - 1,122:00 Total number of searches - 905 Total number of hours multiplied by $40 - $44,880.00

Total number of online searches - 474 *

Total number of u. s. Patents - 264 Total number of hours for U. s. Patents - 39:45 Total number of pages photocopied for u. s. Patents - 1,686

Total number of searches for Cargill - 149 Total number of hours for Cargill - 201:15

Average number of hours/month - 93:30 Average number of searches/month - 75

The three largest clients who had the greatest number of hours and the total number of hours billed to them: 1. Cargill - 201:15 2. Faegre and Benson - 76:45 3. Chuck Ruhr - 58:00

1974 1975 1976 1977 1978 Hours 1,157:15 965:45 1,196:15 1,218:15 1,436:45

Searches 460 567 913 1,045 779

1979 1980 1981 1982 Hours 1,288:30 1,284:00 1,374:45 1,122:00

Searches 770 817 1,045 905

* Amounts are before discounts. The December, 1982 dollar amounts are estimates and are included in totals.

-44- INTERLIBRARY LOAN ANNUAL REPORT 1982

1982 reflects the first full year of operation for ILL as a separate division within the Special Services Department. Designed and implemented by Susan Tertell in the summer and fall of 1981, ILL was fully in place by January, 1982. Under the supervision of Tom Grund, Clerk Typist II, the unit, which includes the Information Desk and Catalog Information, has provided the efficient exchange of materials to and for MPLIC patrons. New procedures have been created, innovative use of new technology is continually in pro­ cess, and capabilities of the staff have been expanded. Each person is required to perform duties of all other staff members in order to ensure the smoothest possible movement of materials. While performing the ILL function, the staff was simultaneously involved in the remodeling activity of the entry way in the Central Library. During the transition period of nine weeks a temporary Information Desk was estab­ lished while the card catalog was moved closer to the east side of the build­ ing and permanent office space for the ILL staff was located in Room 129B. By September, all ILL functions were housed on the first floor, the OCLC and Texas Instrument terminals were located behind the Information Desk, and Catalog Information occupied the side of the desk closest to the card catalog. The arrangement proved to be most satisfactory and was due to the foresight and cooperation of the staff, particularly Tom Grund, Susan Tertell, and Walter Gegner, the administrative aide who coordinated the move. Technologically the increased use of the OCLC ILL subsystem was the most exciting advancement. On March 5, 1982 staff noted that a request directed to Denver Public Library on the subsystem required only four hours from beginning to end of transaction. Two years earlier the same transaction could easily have taken four weeks! Staff changes included the loss of Nancy Thurs (resignation), Carol Rucks (promotion to History Department), and Mark Cronin (resignation) and the additions of Rod Septka and Norman Cannon. For both Mr. Septka and Mr. Cannon these are their first full time positions at Central Library. Mark McHugh enjoyed an eleven week leave of absence and traveled abroad; in November Jeanne Lindgren voluntarily abandoned her position. Of significant note statistically, out of a total of 52,053 ILL requests processed in 1982, MPL was the borrower of 4% and the lender in 96% of the transactions. Of the total number of requests made of MPL, the Library owned 82.3% and was able to fill 44.7% of those requests. Increased distribution of the COM CAT among borrowers should have some relevance to both figures. By Federal mandate, lending of Census microfilm from Texas was discon­ tinued in January. In an effort to increase cooperation among MELSA libraries, an Ad Hoc Committee on Interlibrary Loan was established by MELSA; Tom Grund ably represented MPL on that committee. In this division, perhaps moreso than in several other, statistics which accompany this narrative are most interesting and provide considerable data for provocative discussion re collection building and dissemination.

-45- Respectfully submitted, V-JJ ' \.. ,_ . ' -~e'j,-:tALit 'f. l'Mdt.e__ Elizabeth F. Frisbie

-46- Staff Involvements

Tom Grund 1982

University of Minnesota Library School courses completed:

5401 Organization of Information 5601 Library Applications of Information Science and Technology

Member - MELSA Interlibrary Loan Committee

Member - MPLIC Automated Circulation Task Force

Metronet Workshop, March 18, 1982 Topice: Current technology related to ILL networks

Civil Service Workshop, October 18 1 1982 Topic: Stressful situations, especially stressful interaction with the public

Mark McHugh 1982

Civil Service Workshop, December 1 1 1982 Topic: Stressful situations, especially stressful interaction with the public

-47- ILL Statistical Summary 1982

Items requested from MPLIC 1982

HCL 4,111 MELSA 4,355 OPLIC 3,946 Minitex 16,898 Other 1,707

Subtotal 31,017

Branch 18,663

TOTAL 49,680

Items requested by MPLIC

MELSA 60 Minitex 1,740 Census Discontinued January 1, 1982 Other 573

TOTAL 2,373

ILL Staff - 1982

Betty Berman . s Aide I Jan • 1 - Dec. 31 Part-time Thomas Grund Clerk-typist II Jan. 1 - Dec. 31 Full-time Marsha Healy .s Aide I Jan. 1 - Dec. 31 Part-time Jeanne Lindgren Aide I Jan. l - Nov. 26 Full-time Craig Lindquist Aide I Jan. 1 - Dec. 31 Full-time Mark McHugh Aide I Jan. 1 - Dec. 31 Full-time Carol Rucks Aide I Jan. 1 - June 7 Full-time Rod Septka Aide I June 28 - Dec. 31 Full-time Nancy Thurs Aide I * Jan. 1 - June 4 Part-time substitutes: Marc Cronin Aide I Norman Cannon Aide I

*Temporary part-time

-48- MUNICIPAL INFORMATION LIBRARY ANNUAL REPORT 1982

1982 was a year of abrupt changes at the Municipal Information Library. As the city faced across the line budget cuts, MIL began to feel the effect. In April Roger Hurd's position as library assistant was eliminated, Mr. Hurd was transferred to Community Libraries, and librarian Sylvia Frisch and Urban Corps staffer Myra Kenner remained to manage the collection and respond to patron requests. Hours of service were cut so that the library opened to the public at 10:00 a.m. and closed at 4:00 p.m. In December, Sylvia Frisch transferred to the Business/Science department and Nancy Corcoran, formerly of the catalog depart­ ment, took over at MIL.

Myra Kenner accepted a position as Acquisitions librarian at the Duluth Public Library, effective January 1983. Nancy Naragon and Jan LeSeur took two Urban Corps positions at MIL in the late fall of the year.

By December 31, the staff at MIL had completely changed from the previous year. With the hope that change is positive, 1983 promises to be a bit more stable.

Respectfully submitted,

Elizabeth F. Frisbie

-49- PUBLICITY OFFICE ANNUAL REPORT 1982

Publicity Office activity remained high in 1982 despite the lack of a Clerk Typist the first three months of the year and the Publicity Assistant's eleven week absence over the summer. Clerk Typist Suzanne Thompson rejoined the Publicity Office April 1, after the completion of her duties with the NEH project, Minneapolis: Portrait of a Life Style. Library Technician Mary Forman was detailed to Publicity Clerk June 21 - September 17 while Publicity Assistant Kristi Gibson was home with a new baby. Graphic Artist Betty Beedle remained at hand and helped fill in the gaps through these staff fluctuations. The discontinuance of the Bookmobile in April required special publicity treatment, as did remodeling of the Central Library entrance/exit area in the summer months, and the in-house circulation survey in November. Pro­ grams arranged and publicized by PRO included Jake Esau's Edgar Allan Poe show in Heritage Hall, Mixed Blood Theater performances of "Paul Robeson" at Central and several community libraries, "De Stijl" slide shows by Walker Art Center volunteers, also at Central and branches, retirement seminars by Dean Witter Reynolds at Central, and special Saturday film programs for children in Heritage Hall in December, cosponsored with fund­ ing from the Downtown Council. In two instances, Mary Forman organized staff for special programs for Central Library's participation in downtown events: staff members dressed as literary characters to greet pedestrians on the Mall on July 21 for the Aquatennial, and a SO-member staff choir performed Christmas music in Heritage Hall and at the Sheraton Ritz for the Downtown Council's "Promenade" program, Sunday, December 12. Mary Forman and Kristi Gibson also assisted with planning and arrangements for the October 1 all staff meeting. The Publicity Office coordinated a three-day Polish film festival, cosponsored by the Library and the Polish American Ethnic Committee with funding from NEH, for which a speaker, films and book exhibition were brought in from out of town. The event was publicized through posters, flyers and extensive community contacts with people interested in films and/or Poland. A six page booklet of program notes was prepared and printed. Other significant design and printing projects this year included the two-color cover for "Minnesota Environmental Organizations: A Directory," a variety of colorful materials for the "Book Invaders" sum- mer reading program (copies of which have been requested by librarians around the country) and special printing for the Mayor's Budget Office, including two-color covers for the City's series of books, "Priorities, 1983." A total of about 200 printed pieces in one or two colors were produced, many with the graphic arts assistance of Suzanne Thompson, who took a course in layout and assumed ~eylining duties for the Events calendar and several other printed pieces.

-50- One special accomplishment this year was the creation and production of a "Pocket Fact Book," a handy guide to Library services and policies, designed for the Library Board and also distributed to departments and community libraries. Almost accomplished was the completion of work with the School Board's Educational Media Services Department on the Library slide show: at year's end, only a few minor changes are required before copies are made and the show is put to full use. The limitations on the School Board's time and technical capabilities diluted the show's effective­ ness, but early screenings for staff, the City Council and the public at a "Harvest Social" at North Regional have generated favorable comments. Also during 1982, the Publicity Office produced two three-sided "Directory" standards for Walker Library, submitted unusual questions to ALA for use on the Johnny Carson show (one of ours was used on the air), coordinated TV shootings with PM Magazine and created a display ad for INFORM for a new "This Week in Business" section in Skyway News. One procedural change that will result in greater efficiency and better service to the public was the transferring of responsibility for Income Tax forms to Community Libraries. This was formerly a time-consuming task for PRO in ordering and distributing to all MPLIC agencies. Arcade displays this year coordinated with the MPLS Project until its completion in the spring and with the state-wide "Scandinavia Today" celebration beginning in the fall. Topics were:

January 11 - February 12 Visually Speaking: Communicating through Signs and Symbols February 25 - April 16 An Impressive Story: The Past, Present and Future of Printing Technology April 20 - June 4 Gardening June 11 - July 26 Minnesota Inventors and Inventions August 3 - September 3 Working Women: 1900 - 1982 September 8 - October 31 Travel Scandinavia November 10 - December 31 Scandinavian Holiday Foods

Respectfully submitted,

-/, ' , /l { (..,/ '{,,;' ~.(~~ Kristi Gibson Publicity Assistant

-51- Kristi Gibson

Conferences, workshops, etc. ALA Teleconference: Marketing: Key to Surviving and Thriving (1-26-82) Slide Show Workshop, National Association of Government Communicators, Minnesota Chapter, (3-24-82) Workshop leader, PR Swap 'n' Shop, ALTA Workshop in Library Leadership (4-16-82) Metronet Conference: Question of Balance (10-1-82) Spring Hill Conference (10-18, 19-82)

committees Chair, MPLIC Editorial Committee for Centennial publication MLA Publications Committee (edited and produced MLA Occasional Papers II: Library Resource Sharing) MLA Membership Committee, Membership Display Task Force MELSA Public Information Committee MPLIC Signage Task Force

Special Assignments Judge, scrapbook entries for national conference of Phi Theta Kappa (a national honor fraternity for Junior Colleges) Judge, bulletin board entries for state conference of Minnesota Office Education Association Coauthor, chapter on 'The Art of Money Getting" for Guide to Library Survival edited by Gloria Glaser Coauthor, NEH grant proposal, 19th Century American Studies Project

Suzanne Thompson

course Beginning Keyline, Minneapolis Technical Institute, September - November, 1982

-52- ANNUAL REPORT CHIEF OF CENTRAL LIBRARY SERVICES 1982 Herewith is submitted the Annual Report of Central Library Services. The Chief's report is followed by those of the individual subject depart­ ments, Children's Room, and MARS. Circulation, reference questions, and gate count, the indicators of activity at the Central Library, all suffered losses in 1982 when compared to 1981. These losses can be explained as a result of internal library decisions/actions. The decision to remain on the summer schedule during the months of May and September was undoubtedly the major reason for the statistical losses at the Central Library. While Saturday traffic in those two months was traditionally low, being open the extra days would have meant gains at the Central Library instead of losses. In anticipation of budget cuts in 1982, some Films Desk activities were either eliminated or changed. Impacting on 16mm film circulation was the decision to eliminate spot pick-ups by patrons. Film users were asked to reserve films one week in advance of pick-up. This new routine per­ mitted the Films Desk staff to even out the daily work load. The change created a 39.4% drop in circulation of 16mm films as some patrons could not plan a week ahead. A decision to allocate much of the Williams Fund to new VHS videocassettes for the collection gave an 18.3% increase in circulation to that format. Based on patron requests the VHS format continued to be purchased. The increase in reserve fees, to $1.00 in January 1982, had an unknown effect on circulation, but a verifiable effect on the numbers of reserves as the following table illustrates: Department Reserves 1981 1982 Art/Music 2425 356 Business/Science 5127 1335 History 1832 403 Literature 5265 942 Sociology 3734 965 Department Heads describe in their individual reports some of the projects undertaken with the staff time formerly spent on searching for reserved items. With a year's experience at the higher rate now available it seems time to critique the reserve system. A survey, both of staff and public, could provide the information necessary to make a decision about our reserve system. Are we serving our public best by offering the service at $1 .00, at a lower charge, for no charge, or by eliminating it?

-53- The reductions in the 1982 materials budget had an effect on circulation. The combination of continually rising book prices and less money to spend meant that fewer titles and factual volumes were added to the Central Library collections. In past years department heads often bought both a reserve and a circulating copy of the same title. Fewer duplicates were ordered in 1982, and the only copy of many titles was reference. While this practice assured a copy of a title would always be available, patrons of Central and Community Libraries could not check it out. The role of Central as a re­ search library was strengthened. The reference count showed 8,767 fewer questions tallied which amounted to a 1.9% loss. This small figure is not indicative of any trend, but it is always disappointing to report a loss. The numbers of questions asked could continue to diminish as subject departments seek ways to make heavily-used reference tools available to patrons without the intervention of staff. The 1982 gate count figure cannot be compared to the past or to the future. During the entrance remodeling, counters were inoperative for various periods of time. It was also apparent that the counters, even when the gates were in operation, were not actually counting each person passing through the gates. The problem was in the design of the system, and no solution was available from 3M. The same situation had undoubtedly been present since the installation of the Tattle-Tape system, so all of the gate count figures now must be re-interpreted. What the system is giving is an undercount, but even that is a valuable indicator of activity. An in-house circulation survey was conducted by the Library in Novem­ ber. At Central the count of 40,544 in-house volume use was 265% of the actual circulation figure for the same time period. There were some departmental variations in the methods used to count in-house material use. Once those are standardized the figures obtained will be valuable as another measure of Central activity. The usual problems with drunks, sleepers, pickpockets, and other troublemakers were exacerbated when Officer James O'Shea broke his ankle in September and was out for more than six weeks. Although the administra­ tion of the Minneapolis Police Department assured the Library that substitute officers would be available, few were really willing to work at the Library. The staff was really pleased to see Officer O'Shea return to duty. Central Library meeting room use declined in 1982 because of the new rules and regulations pertaining to users of the rooms. A new room, 136, was added to the schedule at the end of the year. The piano and listening room problems continued for Room 216 and it was hoped that smaller groups could be assigned 136 instead. Thirteen online seminars by commercial vendors were held in Room 310. Central Library departments were able to accomplish special projects with the assistance of ten volunteers from the Friends and fourteen Urban Corps students. Three departments participated in the University of Minne­ sota Library School Reference Intern Project. The Art/Music Department

-54- received a $7,000 gift from the Friends of the Library. The money was for an appraisal of the roller-shelf art books to be conducted by James and Mary Laurie of St. Paul. The study, not completed by year's end, will identify valuable items which should be moved to the Athenaeum, and also will indicate volumes in need of some repair or restoration. It is hoped that after the study is completed, and valuable items moved, that the cage can be removed. It is cumbersome for both shelving and Art/Music staffs to deal with the logistics of retrieving material from a locked cage. 11 Technology is dominated by two types of people: those who understand what they do not manage ... and those who manage what they do not understand." This statement, by the Vice President of the Pacific Telephone and Telegraph Company, was very applicable at Central in 1982 as a number of MARS searchers began a study of, first, personal computers, and then, a second MARS terminal. Kathi Kohli, Mary Lawson, Leone Johnson, Sylvia Frisch, and Doris Skalstad all participated in the investigation of both hard ware and soft ware. Using the information as a base, the Chief then wrote specifications for a vend operation of a coin-operated microcomputer for Central and Walker, and for a word processing system that would let staff do MARS searching and create internal indexes. The word processor would also be used on a trial basis in the Newspaper Index production. After visiting the Central Library, the editor of Library Insights, Promotion and Programs wrote, 11 We realize that a library need not be warm, inviting and almost homelike to be effective with its patrons. But it must be accessible, pleasant, and responsive to patrons' needs--organized and operated with these patrons' concerns uppermost in the minds of the library staff. And that's what we found at Minneapolis--caring, concerned staff whose primary goal is to serve its public." The work of that caring, concerned staff is detailed in the departmental reports that follow. While we often feel the Library does not alter its methods of operation, these reports give evidence of change as well as documenting the many on-going tasks necessary to the management of a depart­ ment's service role. Mt:"Y/&"bmitted,

Doris J. Northenscold

-55- Meeting Rooms - Central Library - 1982

The following organizations used the meeting rooms during the year: Amalgamated Clothing &Textile Workers Union American Railways Supervisors Association Antlers Toastmasters Aqua Care Corporation Audubon Chapter of Minneapolis Blue Heron Productions Brown University Citizen's League Committees - Education, Worker's Compensation City of Minneapolis - Election and Voters Registration Control Data Corporation Dayton's Dean Witter Reynolds Inc. First Bank of Minneapolis Friends of Minneapolis Public Library Fund for Animals Harvard Club of Minnesota Hennepin Avenue Bridge Environmental Study IDS Corporation International Ladies Garment Workers Union League of Women Voters of Minneapolis Local Horse Club - Mustangs Local 150 - Textile Processors, Service Trades, Health Care, Professional &Technical Services Local 37/38 - United Hatters & Cap Makers Metropolitan Regional Arts Council Metropolitan State University Metropolitan Transit Commission Metropolitan Women's Group Minneapolis Community Education Services Minneapolis District Dental Auxiliary Minneapolis Taxicab Owners Association Minnesota Humane Society Minnesota Humanities Commission Minnesota Scottish-Celtic Dance Association Minnesota Women's Soccer Association Minnesota Working Women Minitex Mixed Blood Theater Nicollet-Eitel Senior Health Plan North Star Ski Club Northern Sun Alliance OPLIC Trustees Workshop Peer Education Health Resources River Towers Association Rolf Institute Schiek's Cafe Science Museum of Minnesota Sheraton-Ritz Hotel - Society for Psychophysiological Research

-56- Meeting Rooms - Central Library - 1982

Society of Women Engineers Temple Israel Travel Ways Twin Cities Iron Rangers Association WISE & GISE World Affairs Council of Greater Minneapolis

-57- ANNUAL REPORT STAFF OF THE CHIEF OF CENTRAL LIBRARY SERVICES

1982

Doris J. Northenscold Chief of Central Library Services Suzanne Thompson .5 Clerk Typist II

-58- Central Library: Reference, ·Circulation, Gate Count 1973 - 1982 1,100 In-person reference (I) Circulation (C) Telephone reference (T) Gate Count (G) 1,050 1,000 950 900 850

>'rj -I-'• 800 OQ C t1 (I) 750 en I-'• 700 ::, I VI g_ 650 \0 I 0 ~ 600 · (I) ll) t ;5.. 550 en 500 450 400

350 300 250

0 ITCG ITCG ITC G I TCG ITCG IT CG ITCG ITC G I TCG ITCG 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 MARS ADVISORY COMMITTEE ANNUAL REPORT 1982

1982 saw no major changes in the volume of online searching at MPLIC or its administration, but a variety of events made it a productive year nonetheless. One of the more unique incidents was the visit in June of a public librarian from Sweden, B arbro Borg, who came to observe how MPLIC integrated online searching into its reference functions. Other MARS activities were not quite as cosmopolitan. A revised edition of the "Staff Guidelines for Online Searches" was produced in the fall. Significant changes included a specific policy statement, separate criteria for non-bibliographic database searches, and a clearer explanation of the procedures for taking online search requests. Evaluation of the MARS program was studied by a MARS subcommittee. Past evaluation efforts were surveyed and chronicled, with suggestions that 1) a brief "successfullness rating" for each search be noted on the log sheet, as is the procedure in several MELSA libraries, and 2) more extensive evaluations, with patron feedback, be done on a regular basis, perhaps corresponding with MELSA reference survey days. The exact form of evaluation to be implemented will be a project for the Committee in 1983. several modifications were made in the MELSA/MARS cooperative program, primarily in terms of what MELSA would and wouldn't pay for. As of October, 1982, in-house training is to be reported separately from other MELSA/MARS statistics and member libraries are responsible for all costs. Also in October, MELSA indicated that it did not want its MARS budget spent on "admin­ istrative uses", particularly for Books In Print online. What constitutes administrative use should be more clearly discussed and defined in 1983. As Table 2 indicates, approximately 15% of MPLIC's MARS questions are logged in as "in-house", and the proliferation of ready-reference and/or non-bibliographic databases is more apt to increase rather than decrease this type of online search. Continuing education and training were enhanced in two areas in 1982. Early in the year, a retrospective selection of DIALOG database guides was purchased, and a standing order placed for future editions. A separate MARS publications account in the MPLIC budget was established to meet these expenditures. Secondly, MPLIC again hosted nearly 20 vendor training sessions in 1982, providing free introductory or update training for MPLIC staff. All Central department heads have now received initial DIALOG training, and some have chosen to continue as active search analysts. Training workshops were welcomed, as MPLIC's online vendors grew and changed dramatically in 1982. DIALOG added 43 databases, many of which were non-bibliographic or directory files. New York Times Information Service revised its protocol, or search language, so that it is now more flexible and easier to use. This, along with staff attendance at NYTIS workshops, may account for the 100+% increase in the number of NYTIS searches done in 1982 vs. 1981. (See Table 1) CASSIS, a database produced by the U.S. Patent Office, became available exclusively to depository libraries in June.

-60- In the fall of 1982, the MARS Advisory Committee explored the pos­ sibility of obtaining a microcomputer to serve as an additional terminal for online searching and to assist in the record keeping related to its administration. Vendors were visited; extensive discussions were held on potential applications, suitable software/hardware, and mechanics of instal­ lation and utilization. A substantial collection of vendor literature and background information was compiled. A specific system was recommended in December, but a final decision is still pending. It is this writer's hope that purchase and effective utilization of a microcomputer will indicate a commitment to the greater use of automation for information storage and retrieval at MPLIC.

Respectfully submitted,

Katheryn E. Kohli Chair, MARS Advisory Committee January 11, 1983

-61- MARS Statistics 1982

Table 1. 1 Number of questions, by Department, by vendor

DIALOG soc NYTIS BRS DEPT. TOTAL Business/ Science 339 19 10 9 377 Sociology 250 1 32 18 301 Art/Music 205 0 74 2 281 History 147 0 90 2 239 Literature 114 0 10 4 128 Government o·ocuments 80 3 0 0 83 ECOL 79 1 2 0 82 MIL 96 0 4 0 100 MARS 2 Administrative 10 1 0 2 14

TOTALS 1,320 25 222 37 1,604

Notes:

1. Previous annual reports have tabulated the number of databases searched rather than the number of questions, i.e., checking 3 databases to answer 1 question counted as 3 searches. The method used here is more readily comparable with the MELSA/MARS statistics, and, I think, a more accurate description of online searching activity.

2. Examples of this category would be searches done to obtain a current list of rates, or to erase saved searches.

-62- , MARS Statistics 1982

1Table 2. Number of questions, by library system and month ACL CCL DCL HCL RCL SPPL SCL WCL MPL2 TOTAL Jan. 4 0 0 26 2 3 0 0 51 86 Feb. 1 0 0 20 2 3 0 1 102 129 March 2 0 0 26 0 2 0 0 81 111 April 1 0 3 27 0 8 3 0 112 151 May 1 0 5 35 1 4 0 0 98 144 June 5 0 2 22 1 9 0 1 113 153 July 4 1 3 23 2 16 0 2 83 134 August 0 0 0 21 2 12 0 3 92 130 Sept. 2 0 0 34 1 10 2 3 86 138 Oct. 1 0 3 39 2 12 0 1 89 147 Nov. 6 0 2 31 1 13 0 1 106 160 Dec. 3 0 0 18 1 10 0 0 89 121

TOTALS 30 1 18 322 15 102 5 12 1,102 1,604

1981 total: 1,569

Notes

1. Includes 55 questions done for non-MELSA area patrons and 234 in-house questions.

ACL - Anoka County Library CCL - Carver County Library DCL - Dakota County Library HCL - Hennepin County Library RCL - Ramsey County Library SPPL - St. Paul Public Library SCL - Scott County Library WCL - Washington County Library MPL - Minneapolis Public Library

-63- MARS Statistics 1982

Table 3. Search Analysts, 31 December 1981, by department (total: 15}

Art/Music Darryl Barrett Business/Science Edythe Abrahamson, Kathi Kohli ECOL Julia Copeland, Linda Fritsche! Government Documents Greg Henrikson History Doris Skalstad, Jeanette Thompson-Larsen INFORM Joan Murray, Susan Tertell Literature Carol Van Why MIL Sylvia Frisch Sociology Betsy Hage, Leone Johnson

Search Analysts, 31 December 1982, by department (total: 18} Art/Music Darryl Barret, Jan Hennesy Business/Science Edythe Abrahamson, Sylvia Frisch Kathi Kohli, Mary Lawson ECOL Julia Copeland, Linda Fritsche! Government Documents Greg Henrikson History Doris Skalstad, Jeanette Thompson-Larsen INFORM Joan Murray, Susan Tertell Literature Gloria Rohman, Dorothy Thews, Carol Van Why Sociology Betsy Hage, Leone Johnson

Advisory Committee - 1982

Kathi Kohli, Chair Leone Johnson, Assistant to the Chair (on leave 3/82 - 8/82} Doris Skalstad Acting Assistant to the Chair 3/82 - 8/82 and MELSA representative Sylvia Frisch, Secretary Doris Northenscold, Ex Officio member

-64- CENTRAL LIBRARY BOOK SELECTION OFFICE

ANNUAL REPORT 1982

The Book Selection Office felt the effects of the Library's budget and staffing problems in early 1982 when Stanna Woodbridge, one of the department's two Clerk-Typists was transferred temporarily to Business and Science for the first three months of the year. We had hoped our problem of finding a competent and reliable person to do the shelving in the Popular Library was resolved when Joanne Zimmerman took on the position, but unfortunately she resigned after less than three months. At that time, this part-time position was combined with the shelving responsibilities for Art/Music to create a full-time position. Hopefully the difficulties in the past of keeping this job filled will have been resolved. This position is now administered by the Shelving Department.

In the previous annual report, we referred to the volunteer and urban corps assistance we had been receiving on various projects. Mrs. Solveig Kramer who worked one-half day a week as a volunteer completed the inventory of the rare book collection in May. Ms. Diane Adams, an Urban Corps worker completed the project of identifying all eighteenth century publications in the Library, describing them bibliographically, and reporting their existence to the Eighteenth-Century Short Title Catalogue group at Louisiana State University.

In the latter part of April, Ruby Bauman, another volunteer, began to assist us in a most satisfactory manner with a number of long dormant projects. She re-shelved the Huttner Abolition and Anti-Slavery Collection and the Mark Twain Collection by call number and inserted call number streamers in each volume. She worked extensively with the World War II poster collection by describing them on 3x5 slips and organizing them for easier access. Additional work remains to be done on this project. She also organized the uncatalogued miniature book collection and worked industriously on the third floor replacement pool weeding project.

We also profited from the help of Cynthia R. Johnson, an Urban Corps worker from Augsburg College who assisted with a project to incorporate some letters and autographed material into our indexed autograph collection. Considerable additional attention, however, needs to be given this part of our collection to make it a true manuscript collection rather than a mere autograph collection.

The Book Selection Room and the two adjoining offices were re-painted a cheerful yellow and soothing greens in January, so we took this opportun­ ity, since the wooden shelving had to be moved anyway, to request some additional metal shelving to be placed against the north wall. This provided valuable and needed expansion space for the Kittleson World War II Collection.

-65- In November, Beverly Hogan, who has done extremely corrnnendable work in this department for 13 years, announced her plans to retire in early 1983. This provided very strong motivation to get on with one of our major goals for 1982 to complete twelve procedural outlines. Happily, this goal has been reached, but we still have a number of additional outlines to write in future months.

A final introductory note would be to mention that a brief talk was given to the Library Board on February 18 outlining the major duties and responsibilities of this department of the Library.

CENTRAL LIBRARY BOOK SELECTION STATISTICS

During 1982, 12,692 books and pamphlets were sent by the Acquisitions Department to the Central Library Book Selection Office for consideration by heads of subject departments in the Central Library and by the Cormnunity Services Book Selection Librarian. Of this number 11,447 new book titles were kept, 479 rejected, and 766 pamphlets were kept but not cataloged.

Departmental summaries of new titles are as follows:

BOOKS KEPT BOOKS REJECTED PAMPHLETS KEPT

Art 1049 23 74 Business & Science 2747 36 214 ECOL 91 2 13 History 1660 10 34 Juvenile Fiction 533 111 85 Nonfiction 597 78 42 Literature Fiction 915 88 103 Nonfiction 1205 65 67 MIL 0 0 0 Music 483 9 1 Sociology 2167 - 57 133 TOTAL 11,447 479 766

Not included in these statistics are music scores, bound periodicals, microforms, phonodiscs, phonotapes, films and filmstrips, video cassettes, some gift books, and materials received on continuation orders and sent directly to departments through the Acquisitions and Catalog Departments. This accounts for the difference between the Catalog Department total of 20,668 new titles added and the Central Library Book Selection Office total.

In addition and also not reflected in the statistics from the Book Selection Room are the 596 titles acquired on a definite order basis in 1982. This is 123 less than in 1981.

-66- The Central Library Book Selection Office total of 12,213 new titles added is 3,324 less than its total for 1981. The Catalog Department total is 2,591 less than its total for 1981.

POPULAR LIBRARY

Based on the number of truckloads of books returned, the year's circulation in the Popular Library totalled 110,055. This calculation is based on an average of two trucks of books shelved on five days of each week. The study further revealed that the average truck contains 142 cloth bound books and 75 paperbacks. Since the shelving is done on a 5 day a week basis and the Popular Library is open 6 days a week for the greater part of the year, these figures do not indicate daily circulation, so much as weekly or annual circulation. Based on this figure, approximately 750 paperbacks and 1,425 cloth bound books are circulated weekly.

In order to increase the number of current best sellers available for readers, we began to coordinate our added copy buying with the top ten best sellers list in the New York Times Book Review. Depending on the place of the book on the list and the length of time a book is on the list, we try to be certain that there are in the library, between the subject department and Popular Library, from 6 to 10 copies of each of these best sellers.

We continued to receive able assistance from five volunteers who worked in the Popular Library usually from 11 a.m. to 2 p.m. on five days of each week. Jean Challman, Gudrun Hertsgaard, Betty Lockerby and Lottie Pearson were joined in May by Avis Sandler who was with us until recently and hopefully will return next Spring. We value highly the assistance given by these volunteers.

KITTLESON WORLD WAR II COLLECTION

The number of books currently being published on various aspects of World War II continues to grow tremendously. Slightly more than 400 books were added to this collection in 1982. We have attempted to acquire one copy of all English language publications currently being published. An effort was made to go back in recent years and acquire titles which may have been missed. To accomplish this we checked three of the major English language bibliographies: American Book Publishing Record; Cumulative Book List; and the British National Bibliography. As a result of this selection process, we managed to acquire a considerable number of titles published in England and not published in the United States during recent years.

It is encouraging to know that the collection receives considerable use by a wide variety of patrons ranging from veterans of World War II to students investigating the Holocaust and hobbyists interested in aircraft.

-67- NINETEENTH CENTURY AMERICAN STUDIES COLLECTION

It was salutary to have completed the cataloging and classification of this valuable collection. The Cataloging Department did an eminently connnendable job with this gigantic undertaking, and we anticipate, now that the public will have knowledge of the collection, that it will receive substantial increased use.

Mr. J. Harold Kittleson who contributed the nucleus of the collection continued to donate many important works to enrich the collection. Approximately 80 volumes were added to the collection by Mr. Kittleson in 1982. A considerable number totalling more than 310 were purchased from trust funds. Outstanding among these was a pre-publication copy of Longfellow's THE COURTSHIP OF MILES STANDISH with a presentation from the author to his younger brother, Andrew; a copy of the English edition of Edgar Allan Poe's THE BELLS with illustrations by Edmund Dulac; the two volume edition of Whitman's LEAVES OF GRASS published by the Limited Editions Club in 1942 with photographic illustrations by Edward Weston; the Grabhorn Press edition of Hawthorne's THE RILL FROM THE TOWN PUMP, one of that presses earliest works released in 1920; a signed copy of Emerson's first book NATURE; and a collection of letters signed by Emerson.

We hope for and anticipate continued growth and expansion of this splendid collection.

RARE BOOKS COLLECTION

One of our 1982 goals was to re-arrange the shelving in the Rare Book Room so that we could increase the space available area for the many books added to the collection by way of purchase, transfer or gift. Separate shelving was provided for oversize volumes. Half of the shelving in the Dewey section of the collection was allocated for oversize volumes while in the Library of Congress section only the lowest shelf was reserved for oversize books. In addition to increasing the space available for books, the room has taken on a slightly neater appearance. With regard to the inventory done by Mrs. Kramer, we found that only one book was missing and have hopes of tracking that down, but most importantly we now have informa­ tion about books needing conservation attention, publications of the fine and private presses, and which are autographed or have exceptional bookplates.

In February as part of the Minneapolis Project two special tour groups visited the department and were given an opportunity to learn more about the Library's valuable special collections. One of the other interesting groups who visited the department were five young people specializing in the study of calligraphy. They were greatly interested in the many exquisite manuscript leaves in our collection.

-68- Conservation of the collection is a vital concern and a matter we hope to give more attention to in forthcoming years.

Respectfully submitted, ~~J:t::r~ Central Library Services Book Selection Librarian

-69- CENTRAL LIBRARY BOOK SELECTION OFFICE

1982

PROFESSIONAL STAFF

Richard J. Hofstad, Central Services Book Selection Librarian

CLERICAL STAFF

Beverly Hogan, Clerk-Typist II

Stanna Woodbridge, Clerk-Typist II - Resumed working in department on April 12, having been transferred temporarily to Business and Science.

Joanne Zimmerman, Shelver .4 - Began February 22. Resigned May 14, 1982.

Dale Sandberg, Shelver .4 - Began June 14. (This position is now administered by the Shelving Department.)

-70- ANNUAL REPORT

Art, Music & Films Department

1982

ART/MUSIC

Budget cuts of over $18,000 in 1982 had a significant effect in Art/ Music, not only in the quantity of materials we were able to buy, but also in their use. When we can afford only one copy of a good title, we cannot risk losing it so make it reference; thus loss of budget brings us closer to being a reference library, particularly in art where costs of $50.00 and up per title are not unusual. Selection of musical scores must be especially judicious, with the twin aims of building a strong collection and responding to the demand for ephemera. Most of the important titles purchased could not have been added without drawing on gift funds. we are richer by the addition of a large special purchase of sound~track recordings, but bought more budget-line recordings and fewer replacements. With only $410.00 to purchase cassettes, we find ourselves with a deteri­ orating collection which we must look at carefully in 1983 with consider­ ation to its abandonment.

Several continuations which began many years ago, but which were rarely or never used, were dropped with some reluctance since we are left with incomplete sets of such series as CORPUS RUBENIANUM and CORPUS VASORUM ANTIQUORUM. We dropped several periodicals used only by University students, but available at the University, and also cancelled several circulating periodicals since the current issues seem to serve only the first persons to get them and the back issues serve university students who can photo­ copy the articles they need from the reference copies. Harold Peterson of the Institute Library, Herbert Scherer of the University Art Library and Mrs. Warren met twice to discuss cooperation in the purchase of art periodicals, and agreed as a first step to list titles essential to each of us regardless of their availability in the others' collections.

In keeping with our policy of letting the public help themselves whenever possible, we made a major shift of behind-the-desk reference books to the public reference collectibles corner. Patrons seem to enjoy using this section on their own, and since reference work in this field is hardly "scientific", this is a time-saver for staff. We are still im­ pressed by the honesty of "collectibles" patrons in use of reference materials.

Not so impressive is the theft and mutiliation of materials about popular music used mostly by young people - biographical information about rock stars, record hits, punk rock and BILLBOARD for example. We have recently begun to hold I.D. while this material is being used. Use of our outstanding collection of pop songs sometimes overwhelms us - and the Pages - and we now limit patrons to 5 requests at a time. After all, everything that is used must also be put away! we need a pop music room

-71- staffed by a Page and holding a photocopier to house the over 300 boxes of sheet music and 13 shelves of sheet music folios and relieve reference librarians of the constant paging which hardly requires a library degree!

The suspended publication of MUSIC INDEX was a serious loss to the department. Published since 1949 and always at least a year behind, it was still our only access to some specialized music periodicals. We hope that the company may only be experiencing a transition-to-computer break-down and will resume publication.* In the meantime to help fill some of the gaps, we obtained old copies of CURRENT BIOGRAPHY and BIOGRAPHY INDEX from the reference pool, and subscribed to both. And on December 23rd MAGAZINE INDEX arrived; we expect it to be useful in both music and art.

James and Mary Laurie, St. Paul booksellers, received the bid for appraisal of the roller-shelf art books, paid for with $7,000 provided through the generosity of the Friends. Although August was their target date for completion, they have asked for an extension. The first two re­ ports show many books of ordinary cost, but also many valuable items, and as we suspected, many with "plates missing". we had already sent one title to the Athenaeum in 1982 before they began, William Hamilton's 4 volume COLLECTION OF ETRUSCAN, GREEK AND ROMAN ANTIQUITIES, valued at $15,000, as well as $40,000 worth of books last year. Having these books caged is a problem for the Pages who must come to the second floor to get the key for each title, and we hope that after the appraisal, we can send the extremely rare items to the vault. Busy departments and busy Pages should not be responsible for the care of rare books.

Outstanding reference books purchased in 1982 were: 250 YEARS OF AFRO-AMERICAN ART; the National Portrait Gallery's (Great Britain) COMPLETE ILLUSTRATED CATALOGUE, 1856-1979; MACMILLAN ENCYCLOPEDIA OF ARCHITECTS, 4 volumes; Southern's BIOGRAPHICAL DICTIONARY OF AFRO-AMERICAN AND AFRICAN MUSICIANS; Cohen's INTERNATIONAL ENCYCLOPEDIA OF WOMEN COMPOSERS; EN­ CYCLOPEDIA OF MUSIC IN CANADA; and the first of the complete works of William Billings, an important early American composer. The opening of Donaldson's new store prompted inquiries about their theme, "If My Friends Could See Me Now" from SWEET CHARITY; movies brought requests for "I Don't Want to Play in Your Yard" (REDS), Pachelbel's "Canon in D" (ORDINARY PEOPLE) and Catalinis's "La Wally" (DIVA); the new City Center brought many queries about the height of IDS; and there was much interest in rock groups and stars, especially Prince, who was born in Minneapolis.

DRAWING ON THE RIGHT SIDE OF THE BRAIN continued as our most requested title for the 3rd year in a row. Othe~ popular books were the Suzuki Piano School course, doll price books and Guitar Player's FIX YOUR AXE. One staff member said, "Books good enough to steal" were Frank Frazetta, NO ONE HERE GETS OUT ALIVE (Jim Morrison) and LADY SINGS THE BLUES (Billie Holliday). Most requested records were Pachelbel's CANON IND (popular for the last four years), Benny Goodman, Billie Holliday, Beatles, Doors, Jimi Hendrix, Janis Joplin, Edith Piaf, Vivaldi's FOUR SEASONS, FAME and LA WALLY, and most requested picture folders, Atomic bombs, Eagles, Loons, and Portraits. One sign of the economic hard times was that we stopped

-72- requesting I.D. for the use of the record and piano rooms because many patrons who use these rooms simply have no address or I,D. these days.

we began using a new computer data base vendor, the New York Times Information Bank in 1982. Utilizing this service, with its capability of searching word-by-word (or full text) all of the articles published in the New York Times, as well as other major newspapers and magazines, we were able to answer many of our MARS reference questions more n1lly and completely. Because the number of Art/Music MARS questions has continued to steadily increase, Jan Hennesy was trained on the major data base services and began doing searches on a regular basis along with Darryl Barrett. We are looking forward to 1983 when a new data base dealing solely with the subject of architecture will be available from one of our major vendors, Bibliographic Retrieval Services. This should prove to be a great aid, since we have previously had no one single data base dedicated specifically to architecture.

FILMS

Our ability to meet the information needs of the public was limited by the elimination of spot pick-ups of 16mm film the first of the year. Due to budget cuts, patrons were asked to reserve films at least one week in advance of pick-up. This restriction meant a serious loss of circula­ tion as many patrons complained that they cannot plan that far in the future. However, most program chairmen and recreation and business groups did come to understand that work is more efficient when planned ahead and are now more understanding when our patient staff explains the rule change. The services are popular; for example, the weekend of Halloween we loaned 331 16mm films and 123 \" (VHS) videocassettes and collected $630.00 in service charges in three days.

The Main Post Office, Veterans Hospital, Courage Center, union and business groups as well as many other organizations scheduled frequent film showings using themes of ethnic understanding, peace, safety, life enrichment and work. We have added films on topics to serve as many groups as possible since 16mm film is the format most organizations have the equipment to use. Filmographies revised this year include Multi-Media Resources for Business high-lighting such titles as BURNOUT, SELLING TO TOUGH CUSTOMERS and WORKPLACE HUSTLE and Afro-American Mediography high­ lighting DR. MARTIN LUTHER KING, JR .•.. AN AMAZING GRACE, GENERATIONS OF RESISTANCE and our most requested series, ROOTS, a past gift of the Friends.

The 11th Annual Animated Film Series, July 7 - August 11, planned by Tom Smisek and utilizing only films from the MPLIC 16mm collection proved again to be the most popular program. As Brad Roberts of the Reader described the series in his review, "The Minneapolis Public Library is screening a marvelous, highly diverse collection of animated and short films". Viewers called months in advance of the summer show­ ings to check the starting date and to borrow these films for both club and private parties.

-73- The Tuesday film series was stopped the first of the year, but was started again in June since several service organizations had come to de­ pend on that program for free recreation for their members. Miss Northenscold asked us to plan a Tuesday series through February 1983, but with one showing instead of two.

The Downtown Council asked the library to provide three Saturday programs in December, so we happily included the recently acquired chil­ dren's films, HOBBIT, WINNIE THE POOH AND THE BLUSTERY DAY and CRAC! in this series.

On July 12th a small collection of\" (VHS) videocassettes of full­ length entertainment films was placed on deposit at Walker Community Library for loan to walker patrons. The collection is changed by the Films Desk every three months. Effective January 3, 1983, an additional collection will be sent to North Regional Library for circulation to North Regional patrons.

The lii" (VHS) videocassette is an inexpensive format since no copy­ right cost is included in the price. However, feature films purchased in this format are restricted to home use only. Former Mayor Arthur Naftalin's series of interviews with former governors and Labor's Turning Point are the start of a collection of titles that may be programmed as 16nun films are. The Learning Corporation of America is offering, at a reduced cost, a copy of a videocassette when a 16mm title is purchased - both the same title but in two formats, thus helping to bridge the equip­ ment problem.

With staff exchange between Art/Music/Films, it has been possible for Janet Hennesy to weed the 2" x 2" slide collection, add some gift slides and organize the 10,000 MA.SEC (Mid-America Solar Energy Complex) slide collection with the help of Judy Pinski whose work time on that project was paid with funds donated by Northern States Power. Jan also was in charge of the addition of the 30 MASEC blueprints for solar houses to the Art/Music collection. While adding new slides, she began a new classification system into which the whole slide collection will event­ ually be integrated.

Jim Frey and Carol Rucks were chosen for a three-month project which began November 15, 1981 and culminated in a public showing March 30, 1982. Their task was to provide the library with an up-to-date collection of 2" x 2" slides of Minneapolis. The cost of this nruch needed resource was paid by the Minneapolis Project. Mrs. Patricia Smith, Community Librarian, donated an excellent slide collection of the history of the Nokomis neighborhood in Minneapolis. That very popular slide collection was also funded by the Minneapolis Project and included a most informative script. The slide format was so well received that a goal for next year is to find funds to expand our historical Minneapolis Bicentennial slide show and develop a script to accompany that program.

Mrs. Lois Pickett began in July to check the condition of the

-74- library's silent filmstrip collection. This is a format still in demand though we are adding mostly children's stories and a few subjects that lend themselves to the stop and go of a filmstrip projector. Most of the silent filmstrips will be withdrawn, so the collection will be small but will provide a free service to those who still wish to use their filmstrip projectors.

It has been a year of reduced services but great cooperation! Be­ sides the help of the Minneapolis Project and donation of materials from MA.SEC, Northern States Power loaned one of their conference rooms for pre­ screening films for the American Film Festival and gave the library film cans. The Minneapolis School Board shared excess equipment. Kay Bonczek of the Minneapolis School Board and Elizabeth Bingaman co-chaired the North Country Film Festival that was sponsored by the College of St. Catherine, MPLIC, Minneapolis Public Schools, University of Minnesota, Metronet, MLA and MEMO (Minnesota Media Organization) to give an opportunity for com­ munication among film users. The Films Desk cooperated with the Univer­ sity of Minnesota School of Journalism in their TV production on why the Star newspaper died.

Mr. Robert Yahnke of the University of Minnesota General College wrote a text on aging, and after borrowing our films recommended our library's "excellent collection".

The historical film, MINNEAPOLIS/PEEL, was borrowed by Jay Kiedrowski, Finance and Management, City of Minneapolis, for the April 23rd retreat when city leaders met to plan our future. The same film was loaned again to Steve Skokan of the City's Coordinator's office, for use during Minneapolis' Management Seminar December 3rd. Tom Smisek showed the library's new slide show to the Council Ways and Means Com­ mittee on October 6th, so we are doing all we can to make the library "look good", to quote a thank-you memo from Mrs. Shannon.

As public libraries use media more and more to instruct, enrich, entertain and simultaneously to appeal to various age groups and provide meaning for groups and,individuals with varied educational backgrounds, the provision of such materials becomes ever more important.

STAFF

Jan Hennesy was Mentor for Marilyn Burman, University of Minnesota Library School from April 10 to May 26, orienting her to the public library system in general and to MPLIC and the Art/Music Department in particular. We feel that after a meeting with Jim Crowley and the 3rd floor Pages we have better rapport with them, and a faithful group of Urban Corps workers and volunteers have also aided us in running smoothly. Our regular staff remained unchanged in 1982 except for the

-75- loss of Judith Bagan to Walker, and late in the year, the loan of Tom Smisek to Sociology two days a week. Susan Chermack has proven to be a fine addition to our team which works well together and is willing to give extra time, thought and effort to the operation of the department.

Respectfully submitted, 'iYt. A 1 . ,:., , (,a.t-Ee .z- If. Zt/:;1,,'i-"d·n ...--/

Marlea R. Warren, Head

*After this report was typed, we learned by accident that MUSIC INDEX has resumed publication. When Acquisitions phoned the company, they found that our standing order had been lost, thus we were never notified! We will bring this up to date immediately.

-76- STAFF

Professional

Department Head warren, Marlea Librarian V

Art/Music Zgodava, Richard Librarian III Barrett, Darryl Librarian II Hennesy, Janet Librarian II

Films Bingaman, Elizabeth Librarian III Smisek, Thomas Library Assistant

Clerical Art/Music Dockman, Sheilah Clerk Typist II Gegner, Jeffrey Library Aide II Grivna, Iris Library Aide II Bagan,Judith (through May 21) Library Aide I Chermack, Susan (from June 22) Library Aide I Wallin, Joy Library Aide I Liss, Robert (part-time beginning March 1) Page Sandberg, Dale (full-time through Feb. 26, part-time from March 1) Page

Films Calguire, Lucille Library Aide II Pickett, Lois Library Aide I Frey, James Audio Visual Aide I Hill, Peter Audio Visual Aide I Phillips, Blair Audio Visual Aide I Pinski, Judith (part-time) Audio Visual Aide I Sjoberg, Bruce Audio Visual Aide I

Interns and Volunteers Art/Music Burman, Marilyn (from April 19 through May 26) Intern, U of M Brown, Allen W. (from June 14 through Aug. 20) Urban Corps Dorwick, Peggy J. (through June 17) Urban Corps Mutschler, Beverly (from Sept. 27 through November 19) urban Corps Conger, Jon (from March 10 through July 23) Volunteer Huber, Carolyn (from May 25) Volunteer Manthis, Tula (from July 1) Volunteer Menshek, Ruth (from July 8) Volunteer

-77- Meetings, Conferences, Courses, and Seminars

Darryl Barrett Attended: Sacred Music Practicum, Gustavus Adolphus College, St. Peter, MN., June 5 - 7, 1982. Member: ARLIS/NA. Special Libraries Association. American Libraries Association. Classes: New York Times Infonnation Bank, Seminar, Minneapolis, March 29, 1982. DIALOG Search Strategy Seminar at MPLIC, October 25, 1982. Publications: Designed logotype for ART DOCUMENTATION for Public Library TOL column. Other: Organist, Bethlehem Lutheran Church.

Susan Chermack Committees: Serve as Extraordinary Minister, Incarnation Church. Peacemaker of Incarnation Church. Volunteer: MPLIC Homebound. Little Brothers of the Poor. Classes: Water color painting, Community Education, Spring, 1982. Acrylic painting, YWCA, Fall, 1982. Bible Study Class, Winter, 1982. Turkish Dance Workshop, December 1, 1982. Folk dancing, on-going. Performances: MPLIC Christmas Chorus.

Sheilah Dockman Committees: Clerk Typist II's - To Standardize Clerical Procedures.

Jeffrey Gegner Attended: Turkish Folk Dance and Folklore Seminar, Lake Abant, Turkey, June 30 - July 8, 1982. Turkish Folklore Tour, July 8 - 23, 1982. Member: Izvorasul Romanian Folk Dance Ensemble. Videki Hungarian Dancers. Turkish American Association. Committees: MPLIC Cafeteria Committee. MPLIC Task Force on Utilization of 1st floor space at Central Library. Classes: Lib 8103 Public Libraries, Winter 1982. U of M. Lib 8005 Communication Media, Intellectual Freedom and Libraries, Spring 1982. U of M. Speech 5451 Intercultural Speech-Communication, Fall '82. U of M. Theater Dance Place - Ballet II, January - June; Jazz II, January - June, October - December. Cassandra School of Belly Dance - Level I, March - June; Level II, October - December, 1982. Workshops: Romanian Dance with Valeriu Buciu, Dance Director of the Maramuresul Ensemble of Romania, January 23-26, 31, 1982. Hungarian Dance with Eva Kish, October 16, 17, 1982. Turkish Dance with Bora Ozkok, Alison Snow and Ugur Kavas, November 30, December 1, 1982.

-78- Meetings, Conferences, Courses, and Seminars

Jeffrey Gegner (Con't) Performances: Izvorasul. St. Paul Chamber Orchestra Benefit, April 2, 1982. Festival of Nations, April 30, May 1 and 2, 1982. Regina Folk Fair (Regina, Saskatchewan) May 27 - 29, 1982. MPLIC Staff Follies. Videki and Turkish-American Association. Various other performances, e.g. Univac Travel Club, Fridley Folk Festival, etc. Conducted: Lowthian School Talks, January 7, September 27, 29, 1982.

Janet Hennesy Attended: MPLIC Animated & Short Film Festival, July 7 - August 11, 1982 (weekly). Fleischer Animation Film Festival, Walker Art Center-Jan. 9, 1982. Surrealism Animated Film Festival, Uptown Theatre, July 5, 1982. Hollywood Ink: Cartoon Festival, Walker Art Center, July 24 - August 28, 1982 (weekly). 17th International Tournee of Animation, Walker Art Center, October 23, 1982. Animation Film Festival, Museum of Modern Art, New York City, November 28, 1982. Broadway Musical "Nine", New York City, November 29, 1982. Member: Minneapolis Institute of Arts. ARLIS/TC. ARLIS/NA. Minnesota Public Radio. Minnesota Public Television. YWCA. Committees: COMCAT Brochures. Communication Task Force. Offices: President of ARLIS/TC. Treasurer/Librarian of Mount Curve Al-Anon. Classes: Aerobic Movement, YWCA, continuous. Art & Politics (Meanings of Modernism), Walker Art Center, January 11 - March 8, 1982. Silent Filnnnaking, Film in the Cities, Sept. 23 - Dec. 16, 1982. Photography Reviewed: Six Themes, Walker Art Center, October 5 - November 9, 1982. Participated: Minnesota Jam for the Arts. Renaissance Festival. Other: Retrieved books for a library display coinciding with the De Stijl exhibit at Walker Art Center. Also set up a re- serve book section so these materials were accessible to our patrons. (Many high school students did reports on the exhibit).

Joy Wallin Committees: MPLIC Cafeteria Cormnittee. Offices: Treasurer and Steward Local 99. Central Labor Union representative. Conducted: Lowthian School Talks, July 8 and September 28, 1982.

-79- Meetings, Conferences, Courses, and Seminars

Marlea Warren Attended: Supervisory Training Session, East Lake Connnunity Library, June 4, 1982. DIALOG Training Seminar, MPLIC, October 4 - 5, 1982. Difficult Patron Workshop, MPLIC, December 1, 1982. Member: ARLIS/NA. ARLIS/TC. Minneapolis Institute of Arts. St. Andrew's Society. Minnesota Public Television. Committees: MPLIC Preservation Committee. Offices: Editor, Public TOL (Type of Library) Column, ART DOCUMENTATION. Editor, St. Andrew's Society News. Classes: Scottish History, Winter quarter, University of Minnesota. Cemetery Art, Minnesota Historical Society, May, 1982. Participated: Minnesota Jam for the Arts. Reference Update, September 17, 1982. MPLIC Christmas Chorus. Publications: Author of "Artist Directories & Catalogs: State, Province, Area, and Local" ART DOCUMENTATION, May, 1982.

Richard Zgodava Attended: London: Special exhibits at Tate Gallery of Giorgio di Chirico and Julian Schnabel. English National Opera. Concert in New London arts complex, the Barbican Centre. Committees: Official pianist and member of judging panel, Metro­ politan Opera Regional Auditions. Performances: Accompanied Jerome Hines January 23 and 24, 1982. Grieg recital, KSJN - Observance of Scandinavian music. Other: Organist and Choirmaster, St. Richard's Church.

Elizabeth Bingaman Attended: Midwest Film Festival, Chicago, February 12-14, 1982. North Country Film Festival, St. Paul, April 21 & 22, 1982. Film Library Information Council Board Meeting, New York City, June 14, 1982. American Film Festival 24th Annual Conference, New York City, June 14 - 19, 1982. Augsburg Publishing House's All Day Film Festival, Minneapolis, October 20, 1982. Memberships: American Film Institute. American Library Association. Educational Film Library Association (EFLA). Film Library Information Council (FLIC). Minneapolis Society of Fine Arts. Minnesota Education Media Organization (MEMO). Minnesota Library Association Media Roundtable. Society for Cinephiles. University Film Society. Walker Art Center.

-80- Meetings, Conferences, Courses, and Seminars

Elizabeth Bingaman (Con't) Offices: Chairperson, American Film Festival pre-screening, Visual Essays category, February 15, 1982. Secretary, Film Library Information Council (FLIC). Co-Chairperson - North Country Film Festival.

Lucille Calguire Attended: Comparable Worth Panel, Minneapolis, November 17, 1982. District DFL Convention, February, 1982. State AFSME Convention, May 22, 1982. Workshop: CLUW sponsored - WOMEN'S ISSUES, April 16-18, 1982. Member: AFSME, Local 99 - Women's Rights Committee. Co-Chair, Municipal Women's Network. Delegate, DFL State Convention. Business & Professional women's Club. Committees: MERA - Legislative Committee. Offices: Executive Board, Local 99, AFSME. Executive Board - CLUW (Coalition of Labor Union Women). Co-Chair - Women's Rights Committee; AFSME Council 14. Performances: Lector: St. Williams Catholic Church. Conducted: Staff Association - Cabaret & Follies Night, Chairperson.

Jim Frey Member: Twin City Cine Club. Other: Did freelance film and video work. Worked on a film crew whose work was featured as part of a PM MAGAZINE story about a family who raises tigers.

Peter Hill Performances & Recordings: Played keyboard (piano and synthesizers) during a short stand with the Alexander Band. Two studio sessions with the bass player from Sweet Taste of Africa.

Blair Phillips Committees: Safety Committee, Constitution Committee, Local 99. Offices: Trustee, Local 99.

Thomas Smisek Attended: MLA Annual Conference, Spring 1982. North Country Film Festival, April 1982. Twin City Video Dealers meetings, Spring & Fall, 1982. Member: Walker Art Center. MLA, Committees: MELSA AV Committee. Presented MELSA AV Committee's budget requests to the MELSA Advisory Board. Task Force on Internal Communication. MPLIC Slide Show Committee. Offices: MELSA AV Committee chairman 1981-1982. MLA Media Round Table chairman 1982-83. Classes: Reading German - Fall 1982. Performances: MPLIC cabaret Night.

-81- STATISTICS

Pictures 1981 1982 Total in collection 1,122,357 1,148,819 Circulation 30,731 71,389 Photocopies by patrons 4,900 5,265

Questions answered Fixit 127 206 ILL 110 87 Letters 17 16

16mm films 2,800 2,708

Super 8mm films 462 462

Videocassettes - \'' 200 373

Videocassettes - 3/4" 100 93

Filmstrips - sound 156 161

Slides - 2 x 2 14,477 20,370 3/4 x 4 (no longer added) 26,190 26,190 Total slides 40,667 46,560

Viewers of circulated 16mm films 1,457,995 886,695*

New registrants for 16mm films (Mpls) 1,808 1,391 Non-residents 511 856 Total new registrants 2,319 2,247

New registrants for videocassettes Residents 325 735 Non-residents 227 387 Total registrants 552 1,122 Videocassette circulation - \" Films Desk 5,263 8,531 walker Community Library 256**

Videocassette circulation - 3/4'' 117 251

*Spot pick-ups and Community Library programs stopped 1982. **July - December 1982.

-82- ANNUAL REPORT BUSINESS AND SCIENCE DEPARTMENT 1982

It is indeed fitting that the outstanding use of the Library's recent acquisition of the limitless technology in the Patent collection was for a humanitarian purpose. Early in the year a doctor from the Children's Hospital called to find out the chemical composition of a dry cell battery which a child had swallowed. It was a race against time because the stomach fluids would dissolve the outer casing exposing the child to possibly fatal chemicals. In order to treat the child properly, the chemicals must be identified. With the patent number from a similar battery, a library staff member easily located the patent containing the necessary information. Months later, with some difficulty, the doctor was located and was very happy to inform us that the child received proper treatment in time and after several days was released from the hospital. This was further testimony of the unending ways that the Library serves its community.

Use of the Patent collection continues at a growing pace. Inventors, law office personnel and company employees are constantly at work in the Patent Depository Library. At least two individual inventors completed their own Patent search and as a result were satisfied enough to submit their applications to the U.S. Patent Office. One indicator of Patent use is the number of film cartridges refiled after use. Though statistics were kept for only seven months, projection for the whole year would be about h00 per month, nearly 10% of the collection.

The other principal use of the Patent collection is for copies. The machine counter on the coin operated reader­ printer in the public area shows that the photocopying mechanism was activated 24,000 times. Allowing 10% for testing purposes about 21,600 prints were made. At an average of eight pages per patent, 2,700 patents were copied. About 6,000 prints (750 patents) were made on the in-house machine for INFORM and MINITEX.

Patent service was not all that was provided by the Department staff. Once again, nearly 300,000 questions were answered, about two hundred thousand by the reference desk and telephone reference and about one hundred thousand by the Business Directories Desk. This, in spite of the largest

-83- turnover in clerical staff in ten years and the loss of one .6 Librarian who retired at the end of 1981 and was not replaced, and a succession of substitutes many of which were inexperienced. In all we lost fifty two days of Librarian service and an unknown number of clerical days while vacancies were being filled. The 10-year statistical report shows a total of 3,162,668 MPLIC Reference Questions and LIBGIS Contacts.

Once again the staff earned its laurels. They persevered in spite of budget cuts, staff turnover, absence due to illness, the ever-increasing complexity of questions and the determination on the part of the public to do their library business by telephone.

During August it was discovered that the Minneapolis Chamber of Commerce switchboard operator was direct dialing many of their calls to the Library without notifying the callers, much to the surprise of the staff and shock to the callers who thought they were talking to the Chamber. In addition, packet after packet of inquiry letters originally sent to the Chamber were forwarded to the Library. A quickly arranged meeting with Chamber staff produced mutually workable procedures. By year's end, 221 letters had been forwarded to the Department from the Chamber, most of which were from outside Minnesota (88.24%).

The addition of the Chamber letters brought the off-desk mail load to 1,202 which was 59.21% higher than 1981. Little wonder, then, that the staff reeled under the heavy desk schedules that ranged from a minimum of four hours to six or longer and which were frequently interrupted by the incessant meetings, conferences, workshops, absences due to illness, comp days, vacations and staff turnover. They were also concerned about the reorganization study and their future.

As this writer completes the last paragraphs of his last annual report it is only fitting that the staff who so loyally served him and the Library be recognized for their dedication and service. The kind of performance that might call for a theatrical bow elsewhere was looked on as routine. While some libraries could still give individual service the B/S staff was forced to accept mass merchandising of informa­ tion and service. They have developed techniques that can be generally applied for the Library's advantage. Their

-84- expertise must not be lost. To my colleagues, my sincere salute.

Respectfully submitted, ~.~~ j· r:?iruZfl Leonard J. Pignatello Department Head

-85- ANNUAL REPORT BUSINESS AND SCIENCE DEPARTMENT 1982

Staff Complement

Authorized Complement (F.T.E.) 1-1-82

Librarian V 1.0 Librarian III 1.0 Librarian II *6.2 Clerk/Typist II 1.0 Library Aide II 3.0 Library Aide I (perm.) 5.0 Library Aide I (temp.) .38 Library Page I 1.0

Total 18.58 *reduced to 6.0 9/27/82

Librarian v, Department Head Leonard Pignatello Librarian III, Assistant Department Head Mary Zeimetz Librarian II Edythe Abrahamson Librarian II Walter Carlock Librarian II, Dec. 20- Sylvia Frisch Librarian II Katheryn Kohli Librarian II, Jan.-Aug. • 6; Sept.- F.T. Mary Lawson Librarian II, Jan.-Aug. Roberta Ratcliff Librarian II Irving Robbins

Clerk Typist II, Jan.-Mar. Stanna Woodbridge Clerk Typist II Deborah Scharff

Library Aide II Barbara Johnsen Library Aide II, Jan. -Mar. Ann McDermott Library Aide II, Apr.- Margaret Johnson Library Aide II Mary McHugh Library Aide I Darlene Harff Library Aide I Ronald Manguson Library Aide I, June- Marie Hanson Library Aide I Loretta Price Library Aide I Jon Woll Library Aide I (temp. .38) Dorothy Ward

Library Page I Cynthia Acton

-86- ANNUAL REPORT BUSINESS AND SCIENCE DEPARTMENT 1982

Staff Development Summary

This section is arranged alphabetically to highlight individual efforts.

Edythe Abrahamson Conferences - Workshops - Seminars New York Times Information Service Dialog Medline, Bio Sciences, Chemical Abstracts Pergamon Patents Memberships Special Libraries Association Minnesota Online Users Group Coursework University of Minnesota, Women's Studies

Sylvia Frisch Conferences - Workshops - Seminars Dialog - Congressional Information Service American Statistical Index Nonbibliographic Data Bases National Federation of Local Cable Programmers Conference Control Data and U.S. Conference of Mayors Workshop on the Local Government Information Network Memberships Special Library Association Citizens League National Federation of Local Cable Programmers Minnesota Chapter - Steering Committee Municipal Women's Network - Steering Committee MPLIC - MARS Advisory Committee MPLIC - Cable Television Committee MPLIC - Computer Literacy Committee Presentations Minneapolis Urban Corps Reference Class at University Metro Urban Studies Program

-87- Barbara Johnsen Memberships MPLIC Communications Task Force Coursework City of Minneapolis Clerical Skills Class - Certificate

Margaret Johnson Memberships MPLIC Staff Association Scholarship Committee Chair

Katheryn Kohli Conferences - Workshops - Seminars Patent Depository Library Conference Washington D.C. Dialog Nonbibliographic Data Bases Workshop Database Workshops/Demonstrations Adtrack, Pergamon Infoline, Nexis, Pergamon Video Patsearch Memberships Special Libraries Association Minnesota Online users Group

Mary Lawson Conferences - Workshops - Seminars American Library Association, Philadelphia Spring Hill Library Planning Council Dialog Systems Seminar for Database Searching Memberships American Library Association Minnesota Library Association Freedom to Read Foundation Presentations Midwestern Book Show, participated as a panel speaker, Topic: Small Press and Intellectual Freedom Coursework Principles of Marketing Mathematical Foundations of Systems Analysis Special Projects Index Correlation Study Brochure, Information on Patents

-88- Mary McHugh Conferences - Workshops - Seminars Stress Workshop

Leonard Pignatello Conferences - Workshops - Seminars Supervisory Workshop Stress Workshop City Management Seminar Dialog Systems Seminar, Introductory Inventors and Innovation Workshop Pergamon Infoline Pergamon Video Patsearch Luncheon for U.S. Commissioner of Patents Visited Boston Public Library - Patents

Irving Robbins Conferences - Workshops - Seminars Dialog Systems Seminar, Introductory

Deborah Scharff Memberships Chairperson, MPLIC Staff Association Ways and Means Committee Coursework H & R Block Tax Course Introduction to Computers & Data Processing (U of M) COBOL Programming (U of M)

Mary Zeimetz Conferences - Workshops - Seminars Dialog Systems Seminar, Introductory Memberships Minnesota Library Association Special Libraries Association

-89- ANNUAL REPORT BUSINESS AND SCIENCE DEPARTMENT 1982

Sta tis tics

New titles added since the departments were merged in 1973:

Central Central B/S % Library B/S % Library

1973 4,868 27.67 17,591 1978 4,055 25.54 15,876 1974 4,226 25.21 16,7fll 1979 4,647 25.99 17,299 1975 3,379 22.81 14,810 1980 5,531 29.58 18,696 1976 3,672 23.12 15,879 1981 3,699 25.02 14, 781 1977 4,414 25.19 17,516 1982 2,747 23.99 11,447

Total Business and Science Department 41,328 Total Central Library 160,656 Percent Business and Science 25.72%

Reserves: 1982 1981 increase (decrease)

Total 1335 5127 (3792) Number filled 1005 3895 (2890)

Reserves by Origin 1982 1981 increase (decrease)

MPLIC 64 7 4,241 (3594) Interlibrary loan 688 886 ( 198)

Reserves cancelled 1982 % of 1981 % of total total reserves reserves

Total 289 21.64% 1186 27.96% Not picked up 137 10. 26% 564 11.0% By patron 29 21.17% 85 1.66% By Department 123 9.21% 516 10.06%

-90- Off-desk Reference Questions

1982 % of total 1981 % increase (decrease)

Total 1,202 755 59.21% Fixit 635 52.82% 322 97.20% Interlibrary/MELSA 255 21.21% 352 (27.56%) Mail 91 7.57% 81 12.35% Chamber of Commerce 221 18. 39% 0 221%

Chamber of Commerce questions by origin % of total

Total 221 Inside Minnesota 19 8.59% Outside Minnesota 195 88.24% Foreign Countries 7 3.17%

Chamber of Commerce questions by disposition

% of total

Business Directories Desk 128 57.92% Librarians 48 21.72% Referrals 32 14.48% Returned to Chamber 13 5.88%

Patent Use

Reader/Printer counter readings: *3M 500 coin operated on public floor October 1981 - Dec. 1982. 24,000 *3M 500 in-house copier October 1981 - Dec. 1982. 6,600 Rolls of copy paper used 48 Patent cartridges refiled June - Dec. 4,199 CASSIS searches 7

Patent Copies Made Pages Patents

INFORM 1,686 264 MINITEX 2,603 NA Total 4,289 NA

*includes copies made for machine test and paper refills.

-91- ANNUAL REPORT BUSINESS AND SCIENCE DEPARTMENT 1982

MPLIC Reference Questions And LIBGIS Contacts 10-year Summary -Year In Person Telephone Total 1973 Bus./Econ. 60,935 15,619 76,554 Sci./Tech. 130.905 34.663 165.568 Sub total 191,840 50,282 242,122 B. Dir. 20 1 540 41.838 62.378 Total 212,380 92,120 304,500

1974 Bus/Sci 144,519 55,333 199,852 B. Dir. 19.668 60.704 80 1 372 Total 164,187 116,037 280,224

1975 Bus/Sci 200,746 60,864 261,610 B. Dir. 26.317 11.043 103.360 Total 227,063 137,907 364,970

1976 Bus/Sci 191,536 59,775 251,311 B. Dir. 23.961 84.669 108.630 Total 215,497 144,444 359,941

1977 Bus/Sci 164,089 59,498 223,587 B. Dir. 25.806 83.255 109.061 Total 189,895 142,753 332,648

1978 Bus/Sci 172,758 60,711 233,469 B. Dir. 25.900 80.649 106.549 Total 198,658 141,360 340,018

1979 Bus/Sci 148,660 58,214 206,874 B. Dir. 17,745 74,641 92.386 Total 166,345 132,855 299,260

1980 Bus/Sci 133,992 53,155 187,147 B. Dir. 20.639 69,995 90,634 Total 154,631 123,150 277,781

1981 Bus/Sci 146,984 67,408 214,392 B. Dir. 22.856 74.457 97.313 Total 169,840 141,865 311,705

1982 Bus/Sci 134,836 59,413 194,249 B. Dir. 28.008 74,457 97,372 Total 162,844 133,870 291,621

10-year Total 1,861,340 1.306,361 3,162,668

-92- ANNUAL REPORT CHILDREN'S ROOM 1982

Compared to the excitement and turbulence of 1981, this has been, after a somewhat rocky beginning, a year of peace and tranquility.

Budget problems which early in the year threatened the very existence of the Room show tangibly in several of the year-end statistics. Thankfully, the effect of the almost thirty percent cut in the materials budget was softened by gifts from the Reed Fund, the Williams Fund and especially the Fraser Fund. Indeed, publishers' gifts, fund gifts and transfers from the community libraries accounted for more than one-third of the catalogued books and most of the audio materials added to the collection. Available funds were stretched by the purchase of paperbacks and end lots. Of special note in collection additions are the increased number of cardboard books and the book-cassette combinations. Withdrawals reflect primarily books not returned and the completion of the initial weeding of Dewey Decimal-classified non-fiction.

Programming statistics, too, were affected by the administrative edict banning group visits and story hours during the first three months of the year until staffing decisions were made. Pro-rated, the number of pre­ sentations was about the same and attendance was somewhat higher. The largest number of children in recent years joined the summer reading program, "Book Invaders," and, under the enthusiastic guidance of Urban Corps intern Richard Liedholm, fifty percent finished. Special in-house programs included a Mad Hatter's Tea Party in April and a Winnie-the-Pooh Film Festival organized by Children's Specialist Kathleen Johnson to salute Teddy Bear Day in October. Two other happenings not directly connected with the Children's Room but affecting it, one negatively and one positively, were the closing of the Children's Museum on June 30 and the series of three Saturday film programs held in Heritage Hall during December, co-sponsored by the library and the Downtown Council of Minneapolis.

Certain small projects added a personal fillip to the year - an appearance before the Library Board in February (postponed by a January snowstorm) to brief them on the history and current state of the Children's Room, the filming of a story hour for the appearance by the children on KTCA-TV program on reading aloud, an interview on downtown children's programming with KSTP-TV and a workshop with Kathleen Johnson for WISE and GISE on reading materials for children. The last could easily become the basis for future workshops with parenting and related groups, a project for which we see a definite need.

-93- Signs of the times touched many facets of our work. The increase in children actually living downtown provided us with a regular after-school clientele. The establishment of two private schools without libraries in our area made us a primary school resource. Something, seemingly the economics of adults looking for free entertainment for children, kept the Room busy even during the week before Christmas, traditionally the quietest of the year. The tremendous popularity of several movies and plays, most notably the films E.T. and Annie and the local productions of The 500 Hats of Bartholomew Cubbins and Pippi Longstocking, forced establishment of a°"""v'ery popular temporary reference shelf using books from the Historical Collection. Taking a cue from our neighbors we attempted some more aggressive merchandising techniques, using tabletop displays to showcase individual authors and types of books. One, a tie-in with the booklist "Books for the Very Young" produced by Children's Services in April, was so successful that the display had to be refilled two or three times a day for several months.

Using almost any criteria available, this has been a good year. In­ house reference questions went up 9%; circulation increased to become 9.63% of the total for the Central Library. Much credit must be given to the capable, co-operative staff for their dedicated work with the patrons. The staff remained stable until the last week of the year when Teri Zenk Hegblom, part-time pre-professional and all-purpose substitute, left to take a full time position elsewhere. We also appreciate the display contributions of Urban Corps intern Luann Lins and the organizational talents of Friends volunteer Betty Sorenson whose 9erserverance may yet bring forth the long­ awaited catalog of storeroom materials.

Last year we wished for the opportunity for continued growth and service. That wish has come true. Now, dear Fairy Godmother, this year there's this Apple II computer •••••••

Respectfully submitted, :k~, ~'--?r~--.± . . ,., c' Lois Ringquist Supervisor, Children's Room

-94- CHILDREN I S ROOM

STAFF

1982

FULL-TIME

Lois Ringquist, Supervisor A. Loretta Ellis, Library Assistant Virginia Johnson, Library Aide I PART-TIME

Walt Hotvet, Shelver, .6 Mevelyn Stewart, Clerk Typist I, .5 Teri Zenk Hegblom, Pre-professional, .4 January 2 - December 23 Catherine Stewart, Pre-professional, .2

URBAN CORPS INTERN

Richard Liedholm, May 24 - October 28 Luann Lins, May 24 - August 25

-95- CLASSES, MEETINGS, SEMINARS AND WORKSHOPS

Lois Ringquist Kevin Crossley-Holland lecture on Anglo-Saxon England in children's literature at the Kerlan Collection, University of Minnesota, February 11. Reading Workshop conducted by reading specialist Bill Halloran at Keewaydin School, February 16. Charles Johnson, Macalaster professor and author, luncheon lecturer on Hmong culture and folklore at the Minneapolis Athletic Club, March 25. Kerlan Award Luncheon for recipient Jean George at Coffman Union, University of Minnesota, May 12. Employee Performance Problems Workshop at East Lake Community Library, June 4. Computers: A Brief Introduction, University of Minnesota continuing education class, June 29. Betsy Hearne lecture, '~iterary Miniatures: Choosing and Reviewing Children's Books", at the Kerlan Collection, University of Minnesota, August 5. James Trelease lecture on reading to children at Southdale, October 8. Literacy Workshop at Hamline Branch Library, St. Paul, October 13. Pre-Book Week Program, review meeting and dinner with guest speaker Esther Hautzig at the University of Minnesota. Spoke briefly on Minneapolis Public Library and Information Center Book Week programs, October 20. Problem Patron Workshop at Minneapolis Public Library and Information Center, December 1.

A. Loretta Ellis Pre-Book Week Dinner with guest speaker Esther Hautzig at Coffman Union, University of Minnesota, October 20.

Virginia Johnson Civil Service class: Clerical Skill Building I, October 4 - December 13.

Mevelyn Stewart College Typing I at Community College of Minneapolis, September 15 - December 15. Library Information Skills at Community College of Minneapolis, September 15 - December 15.

Catherine Stewart Chase Lecture by Natalie Babbitt at Coffman Union, University of Minnesota, June 22.

-96- COMMITTEE ASSIGNMENTS

A. Loretta Ellis Minneapolis Public Library Information Center: Reserves Guidelines and Procedures Committee

Lois Ringquist Minneapolis Public Library Information Center: Library Planning Council: Task Force Assignment - Literacy Connnittee

-97- STATISTICAL SUMMARY

1982

BOOK BUDGET 1982 1981 $9,020.00 $13,000.00 MATERIALS COLLECTION

Books added Books withdrawn

Catalogued 3,101 Catalogued 1,633 Paperback 1,579 Paperback 668

Total 4,680 Total 2,301

Audio added Audio withdrawn

Phonodiscs 135 Phonodisc 142 Cassettes 114 Cassettes 53

Total 249 Total 195

APPROXIMATE HOLDINGS IN CATALOGUED COLLECTION

Books 57,487 Phonodiscs and cassettes 2,063

GROUP VISITS AND TOURS 1982 1981

Groups 58 76 Visitors 1,702 2,164

SPECIAL PRESENTATIONS 1982 1981

Groups 61 87 Visitors 4,631 4,981

-98- Annual Report GOVERNMENT DOCUMENTS DEPARTMENT 1982

-99- GOVERNMENT DOCUMENTS DEPARTMENT 1982

December 31, 1982 ends my tenure as government documents librarian - the most exciting, rewarding, and challenging position in the Minneapolis Public Library system.

A few reminiscing thoughts might be in order. In 1964 our two basic bibliographic tools for reference work were the Monthly Catalog of United States Government Publications and the U.S. Government

Research Reports. Commerce Clearing House published the Congressional

Index which provided information on bills introduced in Congress and their status. All three of these are still in existence with slight variances in titles. Today there are more than ten tools, published by commercial publishers, used to make the finding of documents them­ selves or the material in them easier. Included in this list are:

cumulative Title Index to u.s. Government Publications, 1789-1975 The u.s. Congressional Committee Print Index through 1969 U.S. Congressional Committee Hearings Index 1959-1969 Congressional Information Service - Index and Abstracts 1970 - date u.s. Serial Set Index 1789-1969 Cumulative Subject Index to the Monthly Catalog of United States Government Publications

Index to ~ ~ of Federal Regulations 1977 - American Statistics Index 1974 - date (including a retro­ spective volume) PRF - Publications Reference File (a microfiche file of GPO's current sales holdings) and last, a new microfiche service implemented this fall is "DDIS" -

-100- (Depository Distribution Information System). Although it has great capabilities, the most useful product for depository librarians is the union list of item selections which will be produced quarterly.

The Monthly Catalog of United States Government Publications and Government Reports Announcements and Index are available online giving us broader and faster bibliographic access. Statistical or nonbibliographic data bases are useful for government documents in that they can provide specific answers to reference questions.

In 1964 total government publications received through the depository system were 14,211. In 1982 we received 46,132 documents;

25,896 being on microfiche. We are continually reviewing our deposi­ tory selection quarterly item list, discontinuing unused items - thus attempting to whittle down our percentage of items selected.

Limited access to public information has been a cry of many of the federal government's critics. To counteract that criticism, a monumental effort is now being made by the Government Printing Office to make the general public more aware of the books and informational reading material it has to offer. For the first time in its 120-year history GPO is providing national radio and television public service announcements. A new catalog, U.S. Government Books, has also been introduced containing 1000 best sellers of interest to the general public.

Goals are progressing nicely. Weeded 170 volumes from the serial set; transferred 30 volumes of Patent Office annual reports to

-101- Business/Science, and offered 140 duplicate serial volumes to the Gift and Exchange Division, University of Minnesota. Sent to the University of Hawaii and the Memphis State University 14 bound volumes and 17

issues of unneeded medical periodicals. {Receiving libraries paid the postage and permission obtained from the regional library.)

This year we have withdrawn 5,335 documents through weeding of entire sections according to the depository guidelines, or removing duplicates and superseded documents. Since 1979 when our extensive weeding program began, at least 207 linear feet of shelving space has been freed through this weeding process.

500 changes, additions, subtractions and corrections were made in the periodical printout and the periodical title card file.

Our goal of index tables for the public's use {in the area just outside our desk) went unrealized in 1982. We hope that our department will be considered in the planning for the vacant first floor area, or other nearby space. It would be a definite plus, both for the patrons and the staff, if we could provide easier public access to government document indexes.

Statistics of documents received during the year:

Depository documents, bound 276 Depository documents, unbound 14,803 Non-depository documents 2,997 Minneapolis and Minnesota documents 879 Doc Ex publications 1,281 Microfiche (Minnesota: 1,389) 25,896 Total 46,132

There was an 82% hit rate for those documents searched on OCLC.

-102- And again a sincere thank you to the staff for their dedicated work and continued interest in the field of documents. It is through their combined effort and cooperation that our goal of serving the public efficiently is realized.

Respectfully submitted,

Helen E. Garnaas Documents Librarian

-103- GOVERNMENT DOCUMENTS DEPARTMENT 1982

STAFF

Helen Garnaas January 1, 1982-December 31, 1982

Gregor Henrikson, Librarian II January 1, 1982-December 31, 1982

Anna Hobbs, Library Assistant April 13, 1982-December 31, 1982 (1/5 time)

Judith Mosiniak, Library Assistant April 20, 1982-December 31, 1982 (1/5 time)

Wendy Adamson, Librarian substitute January 16, 1982-December 31, 1982

Mary Schutte, Pre-professional substitute January 5, 1982-December 31, 1982

Sharon Ledin, Clerk-Typist II January 1, 1982-December 31, 1982

Yvonne Gaulke, Permanent part-time Library Aide I January 1, 1982-December 31, 1982

-104- TO: Office of the Chief, Central Library FROM: Robert K. Bruce, Head, History Department

DATE: 18 January 1983 RE: Annual Report for 1982

I am pleased to submit the text for the History Department Annual Report for 1982; the statistical material will follow as soon as all data are received.

Under the steady and graceful leadership of retiring Chief Doris Northenscold, like Mike Mulligan and Mary Anne, we worked a little bit harder and a little bit stronger than ever before in the history of the library. Although we suffered from fewer monographs purchased, and will inevitably give less service because we are cutting back serials, nevertheless, the staff gave even more of themselves in an effort to provide the service requested by the citizen, of Minneapolis, and others.

Now in the yeasty time presented by 1983, we look forward to continuing the strong tradition of quality, in an atmosphere pro­ moting creativity, under Ms. Betty Bruce Frisbie. The queen i1 dead-­ plu1 ca change, plus c'est la meme chose--long live the queen!

With thanks to all the members of the History Department, espec­ ially to Donna Christopherson for improving the position of Clerk Typist in History through her initative and performance.

Respectfully submitted,

Robert K. Bruce, Head History and Travel Department

-105- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER ANNUAL REPORT of the HISTORY AND TRAVEL DEPARTMENT 1982

The primary function of the History Department at MPLIC is to respond to the requests made by the citizens of Minneapolis and others. Believing that it makes sense to report our activity in the framework set by the MPLIC Goals Statements, it must first be noted that this framework does not really indicate the enormous number of hours spent by the dedicated staff in the primary function. That is, we don't tally the number of hours spent responding to questions, and selecting material to use for our patrons. N.b., the numbers used below reflect the numbers of the library goals; the letters refer to the History Department objectives within specific goals and refer to the goals statement of January, 1982.

1) Provision of books and other materials. A) Tightening the selection criteria did reduce the esoteric research material, and the textbooks. Unfortunately the budget cuts eliminated more than this. The statistics will indicate that we could purchase many fewer monographs; we are cutting periodicals, serials and other continuations; slimmer budget meant waiting for reviews in almost all cases--some current items were not on the shelves on publication day as in prior years; elimination of reserves by increasing cost also took away our system for buying wanted duplicates. B) Funds have been requested to buy a microfilm cleaning machine. C) Miss Burke did report on our efforts to collect neighborhood newspapers. D) We have not found better ways to tell patrons of availability and location of non­ open shelf material. E) This year's volunteer in History (newspaper straightener) was exceptionally helpful; MHC now has a volunteer; we must still request a volunteer for Genealogy. F) We have been extremely fortunate in our interns in History; here are some of the special projects they accomplished (beyond fine desk duty): i) Back­ ground on some foreign periodicals shelved out-of-place in subbasement; ii) Paper on law classification at MPLIC; iii) Bibliography on Committee on the Present Danger; iv) Dummies placed in subject areas for circulating bibliographies; v) Update of History periodical subject file; vi) "Published" MPLIC holdings of items indexed by Master Genealogy Index, and City Directories in History; produced card file index of cities included in latter. G) There was no time to write proposals to seek monies to enlarge MHC staff; nor was administrative approval received. H) An intern did estimate the number of slips (over 1,000,000) constituting the Minneapolis Journal Index. I) The next step in making the information on the index slips available to the world has not been taken. J & K) Evaluation of History Department periodical subscriptions was made; 61 subscriptions were nominated for elimination. A preliminary evaluation of titles

-106- on the continuations list was made; several items were eliminated, but additional work is needed.

Several additional tasks were done which fit under this general goal: a) Ms. Larsen compiled, and the department published, a bibli­ ography on Peace and Disarmament. b) After shifting open shelf material, the stacks were relabeled and numbered for improvement of patron access. c) Ms. Christopherson inventoried and reorganized the Adams Collection of Lincolniana.

2) Provision of efficient and accessible buildings. A) Addi­ tional tall, wood shelving was suggested. B) Sun screen for MHC windows was suggested.

Several additional items fall under this goal: a) History stacks in the subbasement were shifted allowing approximately 7 years growth. b) Different equipment: i) COM Fiche for the public (a real ad­ vantage); ii) Experiment with Cube Microfiche Reader (not successful at desk); iii) Took over 3M 400 Microfiche Reader/Printer from North Regional.

3) Maintenance of effective staff. A) Concluded staff orien­ tations in Sociology and Business/Science. B) Still need to inves­ tigate tours of specialized Twin Cities collections. In addition the majority of the staff was able to benefit from the Reference Update, the All-Staff Meeting, and the "Stress Caused by Public" Workshop. This might also be the best place to note that with a new Aide joining the department, all Aide tasks were reviewed and some changes were made, and the Clerk Typist II's position was reevaluated to fall more in line with other departments; it is working very well.

4) Provision of alternative service. A) Continued to wish for alternative to telephone at reference desk. This may be the logical place to note that the combination of the city's newspapers caused some changes in the assignments of the Indexers: Although the indexing was not cut in half, partially because we started to index all of the connnunity sections for the first time, each Indexer was reassigned to work one full day (night) in Government Documents. While they have learned a great deal which is of benefit to History, the crunch on their time is so great we have had to stop using them as MHC backup when the MHC Librarian is not present (except for lunch hours and breaks).

5) Automation for information retrieval. A) We requested a terminal for the department. Ms. Skalstad's MARS report indicates continuing additional use, up to 366 online searches during 1982 (full report available in History), and we have benefited from additional training (see appendix).

6) (Goal six not applicable.)

-107- 7) Cooperation with other institutions. A) Dialogue with the newspaper librarian has continued. They have ceased all phone reference service to general public; all patrons are referred to MPLIC and the number of questions for us has increased.

8) Promotion of service through marketing. A) Many hours were spent with representatives of Microfilming Corporation of America (newspaper microfilmer) but their proposal to market the index was completely unacceptable.

9) Sound fiscal and organizational practice. A) A written record of microform viewing machine maintenance is now kept; the schedule needs additional effort. B) Weeding guidelines were approved and we began in the 300's; it will be an ongoing project for some years. C) EDP now provides us with a draft of the index, that which has been keypunched, on the first of the month in order to speed our service; more work will have to be done. A preliminary investigation of the applicability of word processing machines to the indexing procedure was undertaken. D) The most important single departmental accom­ plishment for the year was the final approval and setting up of a microfilm viewing area and a newspaper reading area. This was made possible by moving topographic maps (save Minnesota) and microfilm prior to 1935 to the subbasement; very successful. E) We are con­ tinuing to struggle for the best possible way to service both the History and MHC collections.

1982 provided several other opportunities, the results of which should be listed under this goal: a) Mr. Bruce was involved in two special projects: i) A paper for the Associate Director on telecommunications and libraries, and ii) The planning for the in­ house circulation survey. b) The in-house circulation survey took a dedicated staff and a major effort; we anticipate that the results will have been worth it. c) Ms. Christopherson is serving on the Procedural Task Force which has brought departmental Clerk Typists II together to standardize procedures when possible.

Respectfully submitted,

Robert K. Bruce, Head History and Travel Department

-108- ANNUAL REPORT STAFF of the HISTORY AND TRAVEL DEPARTMENT 1982

PROFESSIONAL

Bruce, Robert Head Burke, Dorothy MHC Canelake, Audrey Hobbs, Anna Library Assistant, Indexer Larsen, Jeanette Mosiniak, Judith Library Assistant, Indexer Skalstad, Doris Assistant Head

NON-PROFESSIONAL

Boyce, Maribeth Library Aide I (part-time, beginning 22 Jun 82) Christopherson, Donna Clerk Typist II Friedrich, Judy Intern Gannon, Jane Reference Intern Program, Library School Student (April 1982) Jungers, Celestine MHC, Clerk Typist II Lesniaski, David Intern (through 10 Jun 82) McAloney, David Library Aide I (through 24 Apr 82) McCrea, Wesley Volunteer Nelson, David Intern (1 Jul - 30 Aug 82) Olson, Raymond Library Aide I Polee, Lisa Library Aide I (part-time, through 17 Jun 82) Rucks, Carol Library Aide I (beginning 8 Jun 82) Sandberg, Dale Shelver (.26, beginning 11 Jun 82) Shamp, Richard Library Aide I Zimmerman, Joanne Shelver (.26, 1 Mar - 15 May 82)

-109- MEETINGS AND CONFERENCES 1982

American Library Association

Annual Meeting, D.E. Skalstad Committee Assignment, R.K. Bruce

Minnesota Library Association

Academic Section Meeting, R.K. Bruce Library Management Roundtable, R.K. Bruce Continuing Education Committee, R.K. Bruce

Machine Assisted Reference Service

NTIS Workshop - January, D.E. Skalstad March, J. Larsen December, D.E. Skalstad Dialogue Seminar, R.K. Bruce c.I.S. Seminar, R.K. Bruce

Office of Public Libraries and Interlibrary Cooperation

CE Day, II, R.K. Bruce

MELSA

Advanced Abstractors/Indexers Workshop, Anna Hobbs & Judy Mosiniak Reference Committee (MPLIC representative), D.E. Skalstad

MPLIC

MARS Committee, D.E. Skalstad Microcomputer Committee, D.E. Skalstad Supervisor's Workshop, R.K. Bruce Reference Update, All-Staff Meeting, Patron/Stress Workshop, all staff possible Performance Evaluation In-house Circulation Study, all staff, especially D.E. Skalstad, R.K. Bruce

-110- STATISTICAL HIGHLIGHTS 1982

BUDGET EXPENDITURES (Paid in 1982)

Books $24,691.00 Continuations 14,465.68 Periodicals and newspapers 14,980.34

Total $54,137.02

GIFT FUNDS

Allowance $3,022.16 Encumbered 9.91 Expenditures 1,722.22 Balance 1,290.03

MATERIAL RECEIVED

Books and Continuations

New titles received 1,660 Books rejected (10) Pamphlets received 34 Continuations received 580

Total 2,264

Duplicates received Book Selection Room 175 Other duplicates 37 Replacements 243

Total 455 United States Geological Survey Topographic maps 3,887

Periodicals

subscriptions 529 Gifts 193 Continuations 23 Microfilm __5

Total 750

-111- Microform

Microfilm Newspapers 207 Periodicals 6 Reels used (filed) 9,542

Microfiche 1

Pamphlets and Clippings

Pamphlets and clippings processed in the Department 839

MATERIAL WITHDRAWN

Books 377 Phonodiscs 2 Phonotapes 10

BINDERY

Books sent to Bindery for rebinding 249 Books returned from Bindery 332

PHOTOSTATS AND MICROPRINTS

Orders for prints in History ($1.50) 445 Orders for prints in History ($.25) 8 Orders for prints in History ($.10) 50 Microprints by patrons U/K Orders to commercial printers 35

CORRESPONDENCE

Letters received and answered 270

RESERVES

MELSA/OPLIC Reserves taken 103 Reserves filled 82 Returned unfilled 33

-112- Total reserves taken 403 Total reserves filled 496 Books not picked up by patron 157 (106 cancellations)

SURVEY

In person reference questions 36,934 Telephone reference questions 28.103

Total 65,037

In person directional A 11,707 In person directional B 44,169 Telephone directional A 612 Telephone directional B 2,183

-113- ANNUAL REPORT

MINNEAPOLIS HISTORY COLLECTION

1982

At the end of 1982, the Minneapolis History Collection is, officially, forty-two years old. Unlike the first year of its existence, it has a place of its own at the downtown library, a full-time staff of two and estimating conservatively -- it contains a volume of material which is twenty to twenty-five times greater than in the beginning.

Therein lies the problem -- even with the very able assistance of our new volunteer typist, John Trulen, who has been putting in an average of ten to twelve hours weekly since his arrival in September, the volume of gifts has been greater than in any year since this librarian's entrance on the scene, and it has been impossible to examine, arrange and make finding aids for the great mass of material.

Not only has the Collection received the usual and always welcome deposits of our faithful donors: J. Harold Kittleson, Mrs. Marie Goss, Barbara Flanagan, the Robert u. Reids and Evelyn Bergman, but it has also received, thanks to the good auspices of Doris Northenscold, Head of the Downtown Library, a large deposit of historic northside newspapers edited and published by I. G. Scott. Barbara Flanagan, invaluable friend of local history, devoted her column to the Collection in the July 12 STAR AND TRIBUNE which resulted in many gifts and her influence was crucial in obtaining the large deposit of Charlie's Cafe Exceptionale - Louise Saunders' collection at the end of August. With the closing of three of the city high schools this year, the MHC librarian was able -- by trade­ off of duplicates -- to acquire almost all of the Central High School annuals along with school newspapers, scrap books, and ephemeral material. Although she was not successful with the other two high schools, private donors contributed 21 annuals from 4 high schools to MHC.

A letter from California in early fall led to a search for a photo deposit made many years ago; the search uncovered, not the deposit, but hundreds of dangerously inflammable nitrate negatives which were sorted and mainly destroyed. Out of the lot, 350 were rescued and transferred, by means of conservation funds, to safety film negatives. Among them were some unique photographs of the interior of the old library on Tenth and Hennepin; these may be used in the forthcoming centennial history of this institution.

In addition to these photos, we have received postcards, thousands of local passport photographs, views of the downtown redevelopment area in 1962 from NSP, snapshots of the 1982 Donaldson's Block fire, beautiful photos of Minneapolis in 1951 from a professional photographer and some historic photos. Out-of-print local histories from Library Board member Mrs. Grace Ennen were welcome along with print materials in many formats:

-114- plans and display materials from the now defunct Riverfront Development Coordination Board, archival deposits of the Minneapolis Heritage Preser­ vation Cormnission, Minneapolis School Media Center materials, the history of the 75-year old Minneapolis Woman's Club, two copies of the new CITY OF LAKES: ILLUSTRATED HISTORY OF MINNEAPOLIS by Joseph Stipanovich from his publisher, a film from the Aquatennial Association on the 1976 Centennial Freedom train, many University student papers on aspects of local archi­ tecture, a lithograph of the West Hotel from one of Anthony Hughes' paint­ ings and a 75-slide program on the history of the Basilica of St. Mary complete with a synchronized tape and typewritten script prepared and donated by the Basilica archivist, John Birk. (The film and the slides have been turned over to the A-V department.)

Our new volunteer, John Trulen, has been typing an index to strikes in the area and the state from before the Truck Strike of 1934 through the strikes of 1971. It has always been difficult to find such material because there is so much of it and it has been filed so haphazardly. Now the clips in MHC will be combined with those of the old DAILY TIMES file and we will have both a chronological index and a card file by company and/or occupation. John has typed pages of entries on just the Truck Strike and the Strutwear Strike alone and it entails many hours of arrang­ ing, dating and proof-reading on the part of the librarian just to keep ahead of this work.

Among visitors to the Collection this year was Foster Dunwiddie's University class in local architectural history. Mr. Dunwiddie has asked us to repeat our show-and-tell introduction to the Collection this year. We gave the same sort of program to Tom Balcom's adult education class in local history at Southwest High School, a talk to a Girl Scout troop earning badges in genealogy and one to a group too young to use the Collection now -- a class of 4th and 5th graders. The librarian has continued to serve on the Conservation and Editorial Cormnittees but beyond serving the public, taking care of correspondence and carrying on the routine work of the Collection, there has been al­ most no time to devote to the weeding and arrangement of old and new materials -- materials which now threaten to break out of the overstuff­ ed files, workroom and stack areas.

What this Collection needs is more space and part-time professional help to free the librarian for archival duties and the weeding and arrangement of the Collection. We need to keep up -- local history is part of the future -- future books waiting to be written, future exhibits waiting to be arranged, future research waiting to be excavated, future

-115- concepts of the past which can be re-cycled into more than information concepts that will be re-cycled into a record of knowledge of who we are and where we are going. "The past las] prelude" still applies in a technological society where man, more than ever, needs proof of his humanity.

~espectfully submitted, k?-;;4 ~ ~$ /----~--- Dorothy t;v.' Burke ,, /

-116- ANNUAL REPORT Staff of the MINNEAPOLIS HISTORY COLLECTION 1982

Burke, Dorothy Librarian III

Jungers, Celestine Clerk-Typist II

Trulen, John Volunteer 10 to 12 hours per week

-117- LITERATURE DEPARTMENT

ANNUAL REPORT

1982

With a fine (and mostly unchanging) staff throughout 1982, and with volunteer and Urban Corps help, we made good progress toward the goals we set for ourselves at the beginning of the year. This was in addition to very active participation by our staff in outside professional activities (4 MLA, 3 ALA). While most of our projects will be ongoing into 1983, others, such as the inventory of stack reference periodicals, and the updating of the Translators' File, were completed in 1982.

The weeding we began in 1981 continued throughout 1982 and still continues. We returned to the Dewey collection to catch stragglers and discarded two more trucks of books. Our Dewey weeding of '81 and '82 has freed shelving in the stacks for the always-growing fiction collection.

In the public area, we have gained space through the heavy weeding of a rarely-used circulating vertical file. Using this space, we have initiated a reference collection of small press material by Minnesota authors. We have added to this collection over the year through purchases and contributions.

Our weeding of the Foreign-Language Y's, where we are well ahead of our goal of completion by December 1983, has been a major undertaking. Literature's staff has completed weeding the large French, German and Spanish collections. Scandinavian titles, most numerous of all, were weeded by knowledgeable ex-staffer volunteers, Gudrun Hertsgaard and Violet Lied. Discarded books in the Y-collection have been sent to the University for possible addition to their collection, or have been offered to the Friends of the Library. The Friends were particularly pleased to add Scandinavian titles to their book sale during this year of Scandinavia Today activities.

More for budgetary than for space reasons, we pruned our periodical titles by 30%. we considered indexes, local titles, and University holdings. We ascertained patron interest in particular periodicals by removing them temporarily from the browsing area, with a notation to the public to ask for them at the desk. In all areas of the collection our pruning and weeding activity has made us more aware both of the details and the parameters of Literature's collection. This should lead to improved collection management.

We gained some of the hours for our extensive weeding program through the dramatic drop in numbers of reserves which followed the establishment of the in-advance reserve fee. Hours formerly spent reading trucks and checking for reserves have been easily filled by the processing of

-118- hundreds of added discards. We have also been better able to keep up with the flow of transfers from community libraries.

One-time activities, some in response to goals, have made our service more efficient. Our first floor reference has been color coded for easy re­ shelving; the addition of stack numbers to the circulating shelves has facilitated our direction of patrons.

New and welcome acQuisitions in 1982 include three of Salem Press's Magill sets, an 8-volume Critical Survey of Poetry, a second set of film criticism, and a new "definitive" Masterplots. These are valuable reference aids. They are also expensive. It is unlikely that the Department could have made all of these purchases without help through­ out the year from the Albin Reed Fund.

1982 was also the inaugural year of the well-advertised Library of America series. While some of these volumes will class in other departments, the first eight are in Literature. We will be ordering reference as well as circulating copies of these as they are published.

New fiction continues to be of prime interest to the largest segment of our public. (At the same time, we never have too many Agatha Christie or Rex Stout mysteries.) Demand for the new Judith Guest (Second Heaven) and Isaac Asimov (Foundation's Edge) is very high. Two biographies about locally-known poet John Berryman, Eileen Simpson's Poets in Their Youth, and John Haffenden's Life of John Berryman are also popular.

In our Reader's Advisory role, we assembled and are having printed a number of fiction lists during 1982. For those who ask "Which are the best books?" Carol Van Why inaugurated a list of notable fiction for the last five years. We hope to drop and add one year to this list annually. Gloria Rohmann assembled a more specialized list of outstanding books for Young Adults, and produced an annotated list of new fiction romances, both as a reference aid and for distribution to the public.

Foreign-language reading differed little from the preceding year. Vietnamese predominated, followed by Russian, French, German and Spanish. We are noticing some increase in Spanish-speaking (possibly Cuban) and Arabic-speaking patrons with little or no knowledge of English.

Two of our librarians made contact during the year with the Foreign Language Services Subcommittee of ALA. Dorothy Thews met with the Committee at Denver Midwinter and Gloria Rohmann attended their meetings in Philadelphia. We now have a mutually helpful communication with Foreign-Language librarians around the country. On an Ml.A panel in May, Dorothy Thews spoke to Minnesota librarians about MPLIC's language collection.

Literature staff awareness of the possibilities of ONLINE searching continues to grow. An additional two of our librarians trained on Dialog, and Books in Print, Book Review Digest and Ulrich's came online

-119- this year. These new bases are particularly helpful in answering the type of bibliographic reference questions often directed to our department.

We received no new equipment in 1982. Our physical layout has not changed except for the moving of our card catalogs to make space for two roll­ film COMCATS. As suggested in our '82 goals, we have gathered into one section of our low browsing shelves a number of attractively-bound and labelled "Classic and Readable" books. Interest and circulation have been good.

We intensified our interaction with the theatre community. Ren~e Reed adapted her reference update theater presentation for the public, and gave two identical presentations on library premises in April. While attendance was disappointing, Ren~e was able to make good contacts. She has been asked to take her presentation to the Children's Theater early in the new year.

J. R. Lampley, our new shelver, joined us in March, our one staff change during the year. During a 2-month period before J. R. 's arrival, Walt Hotvet (Soc/Children's) and Cynthia Acton (Bus/Sci) helped us with our shelving. In return, J. R. filled in in Soc/Children's during Walt's vacation. The exchange was graciously accomplished; we thank the individuals and the departments involved.

As usual, much that we started in 1982 we will continue in 1983. We expect to finish our weeding--until the next go-around. we will be looking at possibilities for expanded use of our Foreign Language collection, and for establishing criteria and opportunities for programs--poetry and dramatic readings, etc.--on departmental premises. Our achievements this past year, as well as this next one, are possible because of the involvement and interest of all of our capable staff members.

Dorothy D. Thews Head, Literature Department January 4, 1983

-120- LITERATURE DEPARTMENT

ANNUAL REPORT

1982

PROFESSIONAL STAFF

Thews, Dorothy D., Head. Van Why, Carol, Assistant Head. Reed, Renee,I Librarian II. Rohmann, Gloria, Librarian II.

CLERICAL STAFF

Salmon, Glenee, Clerk-Typist II. Preston, Lee, Library Aide I. Sletten, Marcelyn, Library Aide I. Salmon, David, Library Aide I, part-time.

SHELVING STAFF

Lampley, John R., Library Page I, beginning 1.

-121- Professional Meetings, Seminars etc. attended by Literature Staff

Reed, Renee

Member MLA Presented two identical workshops to public entitled '~rama in the Library: Highlights of Theatre Resources." (April 1982) Compiled bibliography of theatre resources in conjunction with the above Secretary, Ml'LIC Staff Association

Rehmann, Gloria

Introduction to Online Searching, Dialog Member ALA Member MLA ALA - Annual convention, Philadelphia, July Member YASD/ALA Committee on Liaison with National Organizations Serving Youth Chair, Publications committee, MLA Reviewer, School Library Journal Editor: Minnesota Library Association Occasional Papers #2 1982 Spring Hill Conference, October

Salmon, Glenee/

Organization of Information I, University of Minnesota Library Applications of Information Science & Technology, University of Minnesota Chaucer, University of Minnesota Clerical Skill Building Class, Minneapolis Personnel Department Chair, Clerk-Typist II's Committee to Standardize Clerical Procedures

Thews, Dorothy

Colloquial Arabic II, University of Minnesota Introduction to Online Searching, Dialog Search Strategy, Dialog Member ALA Member MLA ALA - Midwinter Conference, Denver MLA - Annual Conference, Duluth, May - participated in panel on Foreign Language Service Great Midwestern Bookfair, University of Minnesota, May Member MPLIC Library History Editorial Committee

-122- Van Why, Carol

Elements of Supervision, University of Minnesota Member MLA MLA - Governor's Mansion Library Committee Metronet Conference on Network Communications, March Publication: Van Why, Carol B. "Machine assisted reference service: the MELSA experience." Minnesota Library Association. Occasional Paper, 1982. Chair, MPLIC ad hoc committee to revise the Reserves Procedure, May-July

-123- I. Reserves

Patron Staff Total Total Reserves reserves reserves reserves reserves Reserves not Year taken taken taken filled cancelled picked up

1981 4,475 790 5,265 4,501 38 415 1982 860 82 942 1,111 15 104

II, Rebinds, discards

1981 1982

Volumes sent for rebinding 293 666 Volumes discarded ...•.• 3,493 6,871

III, Book Selection Room count of~ titles kept

1981 1982

New Fiction titles . 1,086 915 New Non-Fiction titles . 1,471 1,205 Totals ...... 2,557 2,120

-124- SOCIOLOGY DEPARTMENT ANNUAL REPORT 1982

1982 was a relatively stable and very productive year for the Sociology Department. The only thing that marred an otherwise good year was the drastic reduction in our book budget.

All city departments were required to substantially reduce their budgets this year. In order to comply, one of the places where the Library was forced to make cuts was in the materials budget. Sociology's book budget went from $51,500 in 1981 to $35,260 in 1982, or a 31.5% cut. The department did receive an extra $550 for periodicals and an extra $1,655 for continuations from unallocated funds so that the final 1982 materials budget included $35,260 for books, $12,720 for continuations, and $10,600 for periodicals, an overall cut of 19.3% from the 1981 materials budget.

The price of materials continued to rise and fewer usable review copies of popular titles were received from the Minneapolis Star and Tribune which made the budget reduction even more serious. The total number of new titles added to the collection was 2,167 or a loss of 1,059 from the previous year.

The Adult Book Selection Librarian did help to supplement the reduced book budget by making unallocated gift funds available. Many titles needed for the circulating collection were purchased with these funds. Several expensive reference books including Cohen-Stratyner, Biographical Dictionary of Dance, Whitehouse,~ Police Bibliography, Dunbar, Costume of Scotland, Encyclopedia of Educational Research, Mc!nnis, Research Guide fo~ ~sychology, Wilczynski, Encyclopedic Dictionary of Marxism, Stephens, Traditions and Memories of American Yachting, and most of the state foundation directories were also acquired with these funds.

In January, the cost of reserving a book went from twenty-five cents to one dollar. This increase also helped in meeting the problems of a reduced budget. Fewer duplicate copies of titles had to be purchased be­ cause the number of department reserves went from 3,734 in 1981 to 965 in 1982. During the year, Notredame, Nostradamus: Life ~nd Literatur~, Notre­ dame, Nostradamus: His Prophecies for the Future, Lamont, Nostradamus Sees All, Russell, Satan: The Early Christian Tradition, and Naisbitt, Mega­ trends were the only books to have four or more reserves on them at one time.

A concentrated effort was made this year to make the public more aware of the resources in the Foundation Center Regional Collection. Betsy Hage, the librarian in charge of the collection, started a well attended series of biweekly talks on how to research to get grants. In addition to these scheduled talks, she spoke to many groups of fund raisers and grantseekers at meetings outside the Library and in the department.

-125- Miss Hage also completed two of the department's goals for the year. She revised the Foundation Center Regional Collection instructional cassette tape and transcript and wrote a new flyer to advertise the collection.

The Library, the Foundation Center, and the Minnesota Council on Foundations sponsored a workshop, ''Grantsmanship for Beginners," on October 20, at the Library. Seventy people participated. Their evalu­ ation sheets attested to the fact that the workshop was highly success­ ful and very helpful to all those who had attended.

One of Sociology's long range goals has been to make the depart- ment more accessible and attractive by better use of the existing floor space and by better arrangement of the furniture and equipment. Three of the goals completed this year were toward this end. All of the book­ cases on the service floor were moved three feet back toward the windows, the cards in the card catalog were shifted from seven units into five units, and the circulating pamphlets were consolidated from one hundred and fifty-five drawers into fifty-five drawers. Completion of these goals made it possible for us to begin plans for what has to be accomplished in 1983.

The department received a Silver-Reed Electric Typewriter, a Bell and Howell Cassette Player-Recorder, two head phone sets, and a small metal card file this year. Besides these new pieces of equipment, the staff welcomed the addition of a series of white, six-inch high numbers which were attached to the book and periodical shelves on the service floor. This new numbering system made it possible for the staff to tell a patron in which case they would find a book or periodical when we were unable to get away from the desk to find the material for them.

Also this year, all but one set of the microfilm Com Catalogs were replaced with the easier and faster-to-use microfiche Com Catalogs. The remaining microfilm Com Catalog set was retained in the department for the use of the handicapped.

In November, the Royal Bond Copier was finally retired from ser­ vice. It was a relief to be free of the maintenance of this copier which took so much staff time.

As a part of the department's ongoing education program, all of the staff saw the video cassettes "Librarians Communicate," "Reference - More Than an Answer," and "Determining the User's Need." They also viewed a slide-tape show describing the Foundation Center in New York City.

The department participated again this year in the University of Minnesota Library School's Reference Desk Project. Elizabeth Dussol, a library school intern, spent twenty-two hours during winter quarter at the Sociology service desk. Under the guidance of Betsy Hage, Miss Dussol had an opportunity to learn the resources of the department and to get experience in answering reference questions in a large subject

-126- department. Miss Dussol and the staff found the experience a mutually rewarding and valuable one.

The Urban Corps program again provided the department with the helpful services of three excellent interns. Kelli Nelson worked from January through the middle of February, Daryl Doering worked from June through July, and Charles Ifeachor, a University of Minnesota student from Nigeria, worked from August through December.

Helen Gilbertson, Assistant Sociology Department Head for the last seventeen years, retired effective January 4, 1983. December 8 was her last working day in the department. All of her coworkers wished her a well-deserved, long, and happy retirement.

The department head extends her appreciation and thanks to a very cooperative, hard working, service oriented staff who made it possible to accomplish so much in 1982.

Respectfully submitted, ~ s~J;JJV.Ltl}/u Eileen Schwartzbauer, Head Sociology Department

-127- SOCIOLOGY DEPARTMENT STAFF 1982

Blue, Jerry May 3 - August 20 Librarian II

Gilbertson, Helen January 1 - December 31 Assistant Head

Hage, Elizabeth January 1 - December 31 Librarian II

Hotvet, Walter January 1 - December 31 Shelver

Johnson, Mrs. Leone January 1 - February 26 Librarian II (Maternity leave February 27 - August 22) August 23 - December 31

Moore, Mary January 1 - December 31 Clerk-Typist II

Munger, Mrs. Sally January 1 - December 31 Library Aide I

Olson, Mrs. Elizabeth February 8 - December 31 Library Aide I

Roback, Sandra January 1 - December 31 Library Aide I (part-time)

Schwartzbauer, Mrs. Eileen January 1 - December 31 Head

-128- SOCIOLOGY STATISTICS

RESERVES TAKEN FILLED NOT CALLED FOR CANCELLED UNAVAILABLE (Aug-Dec 1982)

965 869 69 57 16

LETTERS RECEIVED AND ANSWERED 1981 1982

96 175

COMMITTEES ON WHICH THE STAFF SERVED

Helen Gilbertson Member of the Reserves Policy and Proce­ dures Revision Committee

Betsy Hage Chaired the MELSA Task Force on Services to the Disabled

Member of the Kerlan Award Committee

Member of the planning committee for the Beginning Grantsmanship Workshop

Coedited the "Unofficial Bulletin"

Leone Johnson Member of the MARS Advisory Committee

Member of the Library Planning Task Force on Reading Awareness

Member of the committee to select a new microcomputer for the Central Library

Mary Moore Member of the clerk-typists' II committee on Library procedures

Member of Local 99's Safety Committee

Sally Munger Member of the 1984 Calendar Committee

Chair of the Library Planning Task Force on Signage

-129- Delegate to the Spring Hill Library Planning Conference

Eileen Schwartzbauer Treasurer for Minnesota Information and Referral

Member of the planning committee for the Beginning Grantsmanship Workshop

MEETINGS, CONFERENCES, COURSES, AND SEMINARS ATTENDED BY THE STAFF

Betsy Hage Attended the New York Times Information Bank II Workshop

Attended the Literacy Workshop for Public Library Staff and Administration

Attended the MLA Annual Conference

Leone Johnson Completed the Hamline University course entitled Legal Bibliography

Mary Moore Attended a workshop on the problem patron

Sandra Roback Completed the University of Minnesota Library School course entitled Organiza­ tion of Information

Completed the University of Minnesota Library School course entitled Introduc­ tion to Library and Information Services

Eileen Schwartzbauer Attended the Employee Performance Prob­ lems Workshop

Attended a Dialog Database Seminar

Attended a workshop on the problem patron

Attended the Minneapolis Management System Workshop

-130- Annual Report

Shelving Department

1982

Bookshifting. We did a lot of bookshifting this year to make room for the ever-growing Library of Congress classified collections. The most massive one was in the History stacks and was completed by the end of summer after many weeks of work. An.other fairly large shift was in the Literature stacks which we finished early in the year. Still another was in the ECOL open and closed shelves. Finally, a second large-scale shift was begun in the Literature stacks to relieve the tightness in the fiction, but as of now we are only halfway through it - when it will be finished is anybody's guess. Normal business has kept us away from it, plus the need to staff Saturdays for the winter has thinned our people-power considerably.

Maps. Shelving and paging History's topographical map collection became one of our regular duties. Until this year, the History staff had complete charge of this collection, but with crowdedness in their open-shelf area the cases of maps had to go - to the subbasement and into our routine.

CETA. The five CETA people we got this year were more hindrance than any­ thing. None had the clerical ability we require, so I am going to stress the need for better screening. Bad as they were, I am going to continue welcoming CETA help, hoping that they and we can be of mutual benefit.

Delivery Boxes. The issue of extension delivery boxes surfaced this year and I was happy to be part of it and that the outcome was so positive. The condition of the boxes was often deplorable, at times causing nasty prob­ lems for the extension delivery driver. With the help of the union, Mrs. Shannon, Miss Northenscold, the drivers and myself, everything was worked out quite nicely. A large order for new, very durable boxes was made, and a stipulation that the maintenance department would repair or discard old, unsuitable boxes made the problem go away.

In-House Survey. Just for the record, the in-house survey conducted the first two weeks in November affected Shelving only in that we supplied empty trucks and a few hours of staff time.

-131- Miss Northenscold Retires. With surprise and a pang I learned of Miss Northenscold's intention to retire at the end of this year. During the few years she has been our mentor, I must say she has been a really good scout all the way - never difficult and always with a subtle sense of humor underlying it all. I am going to regret her absence while look­ ing forward to a similar rapport with Mrs. Frisbie, With equal sincerity I thank my staff and all my other associates at MPLIC for making this a most pleasant place to work.

Respectfully submitted, ;~

I \./i~~] James Crowley Supervisor, Shel ing Department

-132- SHELVING DEPARTMENT STAFF

1982

Adams, Anne Mcinerney, Phyllis *Alexander, Bridget Markos, Margaret *Borchard, Mary (CETA) Mayer, Dan *Brooks, Ricky Mellor, Bruce Cho, Anne Miller, Randi Crowley, James Nitz, Janette *Daly, Kathy (CETA) Pederson, Cheryl (Rummelhott) DiAngelis, Manzie Reardon, Marie (Volunteer) Emerson, Beverly Ross, Leslie Frazier, Edward Sandberg, Dale *Friedman, Cynthis (Volunteer) Scheremet, Peter *Gershom, Jonathan *Sharp, John *Herron, Verna (CETA) Sjogren, Charles Howe, John Trucker, Mark (Volunteer) *Jacobs, Robin (CETA) Ward, Steven Johnson, Scott Weyhrauch, Bernadine *Jones, Dawn (CETA) Wise, Steven (Volunteer) Lindberg, Ruth Woodford, Dianne Liss, Robert Longley, Carole Total staff: 38

*Indicates separated before January, 1983

-133- MINNEAPOLIS PUBLIC LIBRARY & INFORMATION CENTER CHIEF OF TECHNICAL SERVICES ANNUAL REPORT 1982

Constant talk of budget cuts and fewer books and the possibility of shortened hours and lay-offs made 1982 a gloomy year. Fortunately, there was a silver lining in the dark clouds that seemed to hover over us: the Technical Services staff continued to be creative in finding ways to improve operations and save time and money, and to accomplish this with little or no adverse effect on the quality of library service.

Mr. Dondelinger is an "old timer" with 35 years of service at the Library. The way that he and the Preparations Dept. staff continue to seek and find new economies and better ways to do their work is truly remarkable, particularly since their work is rather traditional and thus far relatively untouched by automation. In such a situation, it would be easy to cling to old ways of doing things but this staff is ever on the alert for new tools, different methods and short-cuts.

The Acquisitions/EDP and Catalog Departments, under the leadership of Mr. Veth and Ms. Ruschoff, are doing an excellent job in refining proce­ dures, eliminating obsolete practices and improving productivity. The Heads of both of these departments are fairly new and bring a fresh approach and new outlook to their work and are not afraid to experiment. There is an attitude of "creative skepticism" in these departments that helps combat the "but we've always done it that way" syndrome.

The consolidation of the Circulation Dept. into one area made it possible to save 2 positions and to improve the delivery of service to the public and to Connnunity Libraries. (Staff in the Community Libraries have connnented on the improvement in connnunications with the Circulation Dept. because they are not transferred from one telephone number to another.) It was gratifying to see the way that the Circulation Dept. Staff "grinned and bore" the trials of remodelling for 2 months and then adapted readily to their new work site.

A cut in the materials budget certainly reduces the work load and one would expect staff reductions to follow. However, in 1982 improved work methods were a major factor in enabling Technical Services departments to run short-staffed a good deal of the time and to reduce their comple­ ments. My hat is off to the Technical Services staff~

The American Bindery of Topeka, Kansas had the book binding contract for 1982. Books were bound at the cost of $4.05 per volume. 42% of the 2374 books sent for binding were new books. $12,000 was allocated to account 5421 for book binding.

-134- $800 was allocated for an open-order with the Hertzberg-New Method Bindery of Jacksonville, Illinois for Pennabinding books at the cost of $2.25 per volume. Because Hertzberg did not have a MPLIC binding contract for books or periodicals, MPLIC had to pay shipping charges for the Penna-bound bocks.

The Campbell-Logan Bindery of Minneapolis had the periodical binding contract for 1982. Periodical volumes were bound at the cost of $6.50 per volume. $17,600 was allocated to account 5420 for periodical binding.

Developing specifications for the new contract for the COM catalogs took considerable time early in the year. We wanted to be sure to state all requirements so that MPLIC would get what it wanted from the successful bidder. In addition, we wanted to make certain that making a COM catalog didn't sound like "a piece of cake" for an inexperienced EDP firm. Auto­ Graphics was the successful bidder and it seems safe to say that the firm has resolved most of its managerial problems--at least for the time being. The catalogs are arriving nearly on time and the content and format are quite good.

All available time in the last quarter of the year was devoted to prepar­ ing documentation for the 1983 application for capital funds for an automated circulation control system. Stanley Gabriel, Director of MIS for the City of Minneapolis, and Stephen Ristuben, of the Mayor's Office, critiqued the 1982 application and offered suggestions for writing a "successful" application. Every effort is being made to follow their advice and, in spite of hard times, we hope that an automated circulation control system will be a reality in 1983-84.

Lillian G. Wallis Chief of Technical Services

-135- TABLE 1

1982 SUMMARY OF COM CATALOG COSTS

NUMBER NUMBER OF NUMBER OF COPIES CAT- CUT-OFF OF CROSS- ~ DATE TITLES REFERENCES FICHE* FII11 COST {113 1/11/ 82 283,922 6189 94 56 $31,663.71 (409.03)C/M

{114 5/01/82 291,469 6206 134 22 $14,262.14

{115 ** 7 /23/ 82 289,073 6211 124 18 $19,937.72

1fl6** 10/ 15/ 82 293,132 6213 125 18 $20,105.68

$85,560.22

*Includes copies for sale.

**Produced under the new contract.

-136- TABLE 2

SUMMARY OF CIRCUIATION STATISTICS

1979 1980 1981

Total number of transactions* 2,230,137 2,328,363 2,561,390

Transactions for which BILLS 51,334 54,929 60,521 were sent

Transactions NOT CLEARED by 28,940 30,697 32,772 return or payment

Transactions reported returned 517 613 850

COMPARISON OF PERCENTAGES FOR ABOVE FIGURES

1979 1980 1981

Percent of total transactions 2.302 2.36 2.36 for which BILLS were sent

Percent of total transactions NOT 1.298 1.318 1.278 CLEARED by return or payment

*Represents the total number of transactions for due dates falling in year. Deposit collections are not included.

-137- TABLE 3

TECHNICAL SERVICES PERMANENT STAFF (FTE's)

1980 1981 1982 CHIEF OF TECHNICAL SERVICES 1 1 1

ACQUISITIONS/ELECTRONIC DATA PROCESSING DEPARTMENT!

Department Head 1

Acquisitions Section

Acquisitions Department Head 1 1 0 Library Acquisitions Clerk 1 1 1 Library Continuations Clerk 1 1 1 Library Aide II 0 0 1 Clerk Typist II 2 2 2 Clerk Typist I 1 1 1 Library Aide I 2 4 4 Library Processing Aide2 4 0 0 Clerk I 0 1 1

Section Total: 12 11 11

Data Processing Section

Data Processing Supervisor 1 1 0 Library Computer Specialist3 0 0 1 Computer Operator II 1 1 1 Computer Operator I 2 2 1 Data Entry Operator 114 0 1 1 Data Entry Operator 14 3 2 2

Section Total: 7 7 6

DEPARTMENT TOTAL: 19 18 18

CATALOG DEPARTMENT

Department Head 1 1 1 Librarian 3 2 2 Bibliographic Control Clerk 1 1 1 Clerk Typist II 1 1 0 Library Aide II 7 7 7 Clerk Typist I 2 3 3 Library Aide I 3 2 2

TOTAL: 18 17 16

-138- TABLE 3--continued

CIRCULATION DEPARTMENTS 1980 1981 1982

Supervisor 1 1 1 Circulation Department Clerk 1 1 1 Clerk Typist I 3 1 1 Library Aide 1--full time 9 10 9 Library Aide !--permanent part-time ..2..:1 FTE ~ FTE -1.!l. FTE TOTAL: 19.5 17.5 15.5

PREPARATIONS DEPARTMENT

Supervisor 1 1 1 Bookbinder 1 1 1 Bindery Worker II 1 1 1 Bindery Worker I 1 1 1 Book Preparations Aide 1 1 1 Library Processing Aide6 7 0 0 Bindery/Processing Aide 0 - 7 5 TOTAL: 12 12 10

TOTAL TECHNICAL SERVICES STAFF 69.5 65.5 60.5

1. The Acquisitions Dept. and the Data Processing Dept. merged on November 16, 1981 and became the Acquisitions/Electronic Data Process­ ing Dept. with a Librarian Vas head.

2. On February 12, 1981, Civil Service changed the titles of Library Pro­ cessing Aides in the Acquisitions Dept. to Library Aide I and Clerk I.

3. On March 25, 1982, the Civil Service Commission approved the Library Computer Specialist position at Grade VI.

4. One position of Keypunch Operator I was upgraded to Keypunch OperatorII on March 23, 1981. On 3/22/ 82, the job title "Keypunch Operator" was changed to "Data Entry Operator."

5. On June 1, 1981 the responsibility for the Information Desk was transferred to the new ILL/Catalog Information Unit. The Circulation Dept. complement was reduced by 2 full-time positions.

In 1982, the Circulation Dept. was remodelled and Return, Overdues, Registration and the Workroom were combined in one area. As a result, the Circulation Dept. complement was reduced by 2 FTE's.

6. On February 12, 1981, Civil Service changed the title from Library Processing Aide to Bindery/Processing Aide.

-139- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

ACQUISITIONS/ELECTRONIC DATA PROCESSING DEPARTMENT

ANNUAL REPORT

1982

January 7, 1983

-140- The year was a test of our resilience and flexibility. From the very start of 1982 the Acquisitions/EDP Department £aced a number of major changes, the most dramatic being a reduction of the materials budget.

Although we began the year with a budget already reduced from that of 1981, we expected further cuts in early spring. The second shoe fell in Ha:cch in the form of another $100,000 reduction. This left us with a book and materials budget, combined with the trust and gift funds available for 1982 expenditure totaling $982,298.73, down 15% from last year's budget of $1,155,749.62. There also i:-:ras a simultaneous drop in the number of gift books from the Minneapolis Star & Tribune. This combination forced us to exar:iine our staff complement and work proce­ dures, particularly as we headed into the summer months.

The Baker & Taylor Company continued as our major book supplier during the past year, but with the expiration of our two-year agreement in December 1982, we sent out ir.vitations to bid on the Library's book business for 1983 and 1983/84. Having sent invitations to 11 wholesalers, we opened the bids from the 6 responding vendors on October 22. Three of the bids were fully qualified offers. Upon rny recommendations che Library Board approved the acceptance of Baker & Taylor's bid for 1983 and 1984 business. The offered discounts were 42.0 percent for trade hardcover, 25.0 percent for tra

Acquisitions/EDP also continued to adjust to the marriage of Acquisitions an

Three new applica,~ions for the Library 1 s Iffi'1 System/3 became a reality with 3 sets of programs written by Dianne Wachs for Community Library book collection weeding, statistical reports for "in-house" circulation, and interim listings of the Star & Tribune Index. By performing the calculations on the computer, about 120 hours per year are saved for the

-141- Community Library Book Selection Librarian by what is called the "Community Library Statistical Method for Objective Weeding. 11 The second set of programs still being worked on, enables the computer to quickly produce multiple copies and permutations of the "in-house" circulation statistics and to figure comparative information between the "in-house" and regular circulations. The third set of programs provides a nearly complete listing of the past month's news articles on the 1st day of the following month, more than four weeks earlier than previously available.

The 1982 experience of Acquisitions/EDP has been that the strain of budgetary cuts and personnel shortages can produce innovation, initia­ tive, and effectiveness. The credit for what has been accomplished during this past year goes to our talented and hard-working staff in Acquisitions/EDP.

Submitted by,

Terry R. Veth Head, Acquisitions/EDP Department

-142- ACQUISITIONS/EDP DEPARTMENT

STAFF 1982

Terry R. Veth Head, Acquisitions/EDP Department

ACQUISITIONS SECTION

Mary Heiniger Clerk Typist I

Marianne Hnatko Library Aide I

Beverly Marden Library Aide I (Detailed to Clerk Typist II, 7-12-82)

Olga Hosner Clerk Typist II (On leave beginning 6-28-82, resigned 7-30-82)

Aurelia Murray Library Aide I

Maxine Schindeldecker Clerk Typist II (Detailed until 1-20-82, and then selected for the position)

Isabel Tangen Library Aide I (Retired 11-30-82)

Robert Thompson Acquisitions Clerk

Diane Tvedt Library Aide II (Began 3-22-82)

Ernest Weidner Clerk

Norma West Continuations Clerk

Gloria Yven Library Aide I

EDP SECTION

Mary Booth Data Entry Operator I

Marjorie Gohmert Computer Operator I

Vivienne Gould Detailed to Computer Operator II

Anne Nalepka Data Entry Operator I (Assigned to the Catalog Dept. 11-1-82)

Janet Rogers Data Entry Operator II

Dianne Wachs Detailed to Supervisor, Data Process­ ing until 3-25-82, then reclassified as Library Computer Specialist

-143- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER ACQUISITIONS/EDP DEPARTMENT - ANNUAL REPORT

STATISTICAL ADDENDA

1982

SERIALS DIVISION - CONTINUATIONS

~ Continuation Orders

1980 1981 1982

Art/Music/Films 10 4 12 Book Selection Room 0 1 0 Business & Science 55 44 15 Gov' t Documents 9 6 8 ECOL 5 1 3 History 84 24 5 Literature 12 5 2 Sociology 19 6 7 Central Children's Room 1 1 1 Connnunity Libraries 24 0 28 Catalog 2 0 0 Acq/EDP 0 0 1 Miscellaneous 2 0 1 MIL 10 2 0 233 94 83

SERIALS DIVISION - PERIODICALS

SubscriEtion Statistics

Titles SubscriEtions

1981 1982 1981 1982

Paid 2,841 2,388 4,721 4,211

Gifts 1,293 1,186 1,690 1,594

Continuations 141 190 208 193

TOTAL 4,275 3,764 6,619 5,998

Newspapers 66 58 175 131

GRAND TOTAL 4,341 3,822 6,794 6,129

-144- BOOK~ l-1ATERIALS BUDGET

1982 Book & Materials Budget Allocations

Central Library Services:

Acct. Continu- No. Department Books ations Totals

Art/Music/Films 001 Art-Books $ 23,370 $ 6,445 $ 29,815 005 Music-Books 9,020 1,675 10,695 006 Music-Phonodiscs 3,690 945 4,635 019 Music-Phonotapes 410 410 010 Films 31,400 700 32,100

Subtotal: $ 67,890 $ 9,765 $ 77,655

002 Business/Science 42,820 90,090 132,910

003 History 26,486 19,190 45,676

004 Literature 34,208 11,900 46,108

007 Popular Library 17,630 1,105 18,735

009 Sociology 35,260 12,720 47,980

011 Athenaeum 1,500 1,500

012 Book Selection Room 1,400 2,205 3,605

013 Central Lib. Office 30 30

014 Documents 9,020 8,750 17,770

018 Central Childrens Room 9,020 645 9,665

020 Encyclopedias-Adult 2,500 2,500

027 MHC 410 6 416

700 Greenaway Plans 15,150 15,150

$263,324 $156,376 $419,700

-145- ~~MATERIALS BUDGET (Continued)

Community Library Services:

Acct. Continu- No. Account Books ations Totals

045 Community Lib. Office $ 605 $ 195 $ 800

058 Paperbacks 19,625 19,625

059 Baker & Taylor 34,475 34,475 "Booking Ahead"

100 Reference - Adult 7,500 29,540 37,040

200 Current - Adult 113,272 113,272

300 Composite (paperbacks) 37,335 37,335 Adult (VF & one-shots)

400 Discs/Tapes - Juv 3,065 3,065

500 Replacements - Juv 17,775 17,775

600 Current - Juv 46,980 46,980

800 Replacements - Adults 28,650 13,465 42,115

900 Discs/Tapes - Adult 4,935 4,935

$314,217 $ 43,200 $357,417

-146- .!!Q.Q! ~ MATERIALS BUDGET (Continued)

Miscellaneous:

Acct. Continu- No. Agency Books ations Totals

016 Public Relations $ 50 $ 23 $ 73

080 Director's Office 200 2,130 2,330

083 Associate Director 250 4 254

084 Circulation 50 660 710

090 Chief Tech. Services 100 70 170

091 Catalog Dept. 300 1,495 1,795

092 Acquisitions/EDP 175 1,300 1,475

093 Shipping Charges 7,500 7,500

096 Shipping Adjustments 1,375 1,375

Special Services

025 MIL 2,260 1,265 3,525

088 ILL 250 270 520

$ 12,510 $ 7,217 $ 19,727

TOTALS $590,051 $206,793 $796,844

021 ECOL 13,745 11,255 25,000

GRAND TOTALS, BOOKS AND $603,796 $218,048 $821,844 MATERIALS PLUS ECOL

-147- PERIODICALS BUDGET

1982 Periodicals Budget Allocations

I - Central Library Services

01 - Art/Music/Films $ 8,560 02 - Business/Science 30,325 03 - History 16,855 04 - Literature 7,125 09 - Sociology 10,600 12 - Book Selection Room 890 14 - Government Documents 870 18 - Central Children's Room 465 27 - MHC 55

Sub-Total - Central Library $ 75,745

II - Community Library Services

45 - Chief, Connnunity Library $ 290 65 - Corrnnunity Libraries 30,175

Sub-Total - Corrnnunity Library $ 30,465

III - Miscellaneous*

13 - Central Library Office $ 60 16 - Public Relations 190 80 - Director 305 83 - Associate Director 0 88 - ILL 45 90 - Chief of Technical Services 20 91 - Catalog Dept. 30 92 - Acquisitions 175 93 - Binding 335 94 - Miscellaneous 365

Sub-Total - Miscellaneous $ 1,525

GRAND TOTAL $107,735

*t-'IIL and ECOL periodicals were charged against their book budgets.

-148- HINW£APOLIS PUBLIC LIBRARY AND INFOWiATION CENTER

ACQUISITIONS/EDP DEPARTIIENT

Trust and Gift Fund Allocations in 1982

Part I - Trust Funds

Allocation

Atkinson History $ 2,190.34 B01mnelman Book Selection Room 1,116.04 Cohen Linden Hills 65.02 Corell Book Selection Room 1,124.73 Countryman Book Selection Room 152 .43 Daunt History 99.81 Fraser Children's 949 .18 Fraser Literature--Art/Music/Films 2,110.02 Friends Book Selection Room 1,044.73 Gale History 427.01 Grabow Book Selection Room 393 .46 Heaton Book Selection Room 594.34 Hinderer Art/Music/Films 4,043.80 Human Relations Book Selection Room 579.99 Johnson Book Selection Room 410.41 Jordan Book Selection Room 3,382.93 Lee Book Selection Room 743.80 Lundell Book Selection Room 113.56 19th Century Collection Book Selection Room 41.25 Oberhoffer Art/Music/Films 616.60 Oerting Art/Music/Films 941.89 Olson Book Selection Room 1,009.72 Patent Business/Science 9,527.99 Pillsbury Book Selection Room 12,003.16 Raihle Business/Science 127 .61 A. Reed Central Library 12,519.20 Thompson MHC 9.99 George T. Walker Business/Science 673.38 T. B. Walker Art/Music/Films 312.31 Walker-Hudson Book Selection Room 11,654.65 Williams Central Library 4,456.76 Williams Community Libraries l ,~81.82

$74,917.93

-149- Trust and Gift Fund Allocations in 1982--Continued

Part II--Libra:cy Trustee Funds--Received in 1982 for expenditures th,.·our;h the Acquisitions/EDP Depa:::-tr:ient

----Arnoun: Anony~ous (1-28-82) $ 5.00

Ms. June C. Bryngelson 2.5.00

Hrs. Robyn Camp be 11 14.00

Ns. Susan Ekola Caron 10.00

1.-:.r. & :Mrs. William Caron 10.00

11s. Marcia Courrier 5 .so

Ms. Susan A, Ekola 10.00

Kristi Gibson 35.00

In Hemory of Olga Hubbard by Business & Science Dept. employees (NPLIC) 22.00

Ms. Ba~bara N. Johnson 25.00

In Nemory of William Keenan, Jr. by Mr. & Mrs. A. F. Eichhorn 25.00

In Memory of Ruth Oldfield Leopold by Bruce A. Leopold 5.00

:nrs. Scott Long 30.00

Hrs. William D. HcTeer (12-28-81) 50.00

Ms. Ija:i.n R. I:eltzer (12-29-81) 100.00

Hs. Ijain R. Eeltzer (12-27-82) 30.00

1annesota Association Envi.?.:"onmental Outdoor Educato;~s 100.00

In Iviemocy of Sue QUinn by Kenneth E. ,~uinn 50.00

In l'lemm:-y of Cecelia Reekei: by the Minneapolis Husic Teachers Forum 15.00

-150- Trust and Gift Fund Allocations in 1982--Continued

Psrt II--Library Trustee Funds--Continued

Ari.1otmt

In Honor of Mary Jane Rogers by Shelley V. Kancitis $ 10.00 Sons of the American Revolution, Minneapolis Chapter 25.00

In Memory of Barbara W. Smith by the Minneapolis Music Teachers Forum 20.00

In Memory of Ruth M, Streitz by her friends 140.00

Wedge Community Co-op 100.00

Woman's Club of Minneapolis 1,000.00

Leslie Zieve & Bernice L. Zieve 1 2000.00 $ 2,861.80

-151- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

GIFTS RECEIVED January 1, 1982 - December 31, 1982

Mpls. Star General Public §< Tribune Total BOOKS 7,618 2,052 9,670

CALENDARS 1 11 12

CATALOGS, EXHIB. 4 4

DOCUMENTS 13 13

FILM STRIPS 25 25

FILM STRIPS W/CASSETTES 24 24

MAGAZINES 17,847 17,847

MAPS 3 3 NEWSPAPERS 167 167

PAMPHLETS 256 256

PAPERBACKS 12,578 1,642 14,220 PHONODISCS 816 54 870

PHONOTAPES 188 188

PICTURES 35 35

POSTCARDS 77 77 SHEET MUSIC 438 438

SLIDES 236 236

SUBSCRIPTIONS 2 2

TELEPHONE BOOKS 152 152

VIDEO CASSETTES 1 1

MISCELLANEOUS 138 138 TOTALS: 40,619 3,759 44,378

-152- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER CATALOG DEPARTMENT ANNUAL REPORT 1982

In 1982 the library's book budget was restricted due to a city-wide budget cut. The lower book budget resulted in fewer items for the Catalog Dept. to process. In 1982, 18% fewer items were added to MPLIC's collec­ tion than in 1981.

With fewer new items to process, the Catalog Dept. Staff focussed it's efforts on other duties. High on the list of priorities was the mounting backlog of withdrawals. There were so many withdrawals in the Catalog Dept. by June of 1982 that three Library Aides II had to be assigned to help process them. 10,668 or 20.5% more withdrawals were processed in 1982 than in 1981.

Another duty that became a focal point in 1982 was the reporting of periodical titles for the Minnesota Union List of Serials (MULS). The reporting of MPLIC's serial titles to MULS was halted in 1980 due to lack of efficient reporting procedures. These procedures were to have been issued from the MULS office. New procedures were not available until the end of 1981. Jane Mathisrud, Library Aide II was given the duty of report­ ing the current changes as well as the backlog of serials titles to MULS. Ms. Mathisrud finished the serial titles backlog in March of 1982. She also took over the duty of processing the 1982 data for the Supplement to the Minneapolis Public Library Periodical List which was published in December of 1982.

The manual authority control project begun in late 1981 continued throughout 1982. Automated authority control is not yet available through MPLIC's COM vendor. The manual name and subject control project is being supervised by Ms. Ward, Bibliographic Control Clerk.

The data for the Supplement to the 16mm Film Catalog was compiled. Vi Carpenter, Library Aide II, gathered information on new film titles and proof-read input and output data. Ms. Wallis, Chief of Technical Services, wrote annotations and assigned subjects for titles added to the Catalog.

In 1982, the Catalog Dept. continued last year's effort of reviewing procedures with the objective of finding more efficient means of completing the regular duties with a smaller staff. The following changes in procedures were made to achieve higher efficiency. First, Catalog Dept. Staff no longer physically change each card in the public catalogs when there is a change in circulation status or location and the title is in the COM Catalog. Instead, all cards linked to the title for which a change has been made are pulled from the public catalog. This procedure is a big time saver for the Library Aide I staff. This year we transacted 132.5% more of this kind of transfer than we did in 1981.

Second, Catalog Dept. Staff no longer fills out a COM Update Form for

-153- withdrawals reported via a shelflist card. The Library Aide simply codes the correction on the shelflist. This saves staff much unnecessary writing. A third change in procedures concerns the use of OCLC codes for filmstrips. As of March 6, individual department codes for filmstrips were eliminated. The Cataloger no longer must determine the Subject department where the filmstrip would class if it were to be assigned to a department instead of the Films Desk.

Another change in procedures this year concerned authority work done by the Catalogers. As of January 4, we began to use the COM catalog as the primary source for determining the authoritative name to be used in cataloging. This procedure allows Catalogers to identify names which have been changed by AACR2. Any slight variations in names will cause multiple listings in the COM Catalog thereby making the location of specific titles difficult and time consuming or, in some cases, impossible.

The Catalog Dept. was able to realize a cost savings to the library by reducing the compJernent of OCLC terminals by one. With fewer items being purchased by the MPLIC, the Catalog Dept. no longer needed four OCLC terminals for cataloging. The fourth OCLC terminal was given to MINITEX to loan to a library for one year. The decision of whether or not to sell the extra terminal will be made at a later date.

Other economy measures taken in the Catalog Dept. took the form of reducing staff. Marion Ekstrand, Clerk Typist II who retired effective January 8, 1982 was not replaced. Since fewer titles were being added to the collection, Deborah Achor, Librarian II part time, was not renewed when her contract was completed in April of 1982.

The reduction in staff forced changes in the distribution of work. The Clerk Typist II duties were divided between the Library Aides .II .for the most part. The typing has been divided between the Clerk Typists I. With one less Cataloger, the cataloging distribution was completely revised. Cataloging is now distributed according to subject matter rather than by subject department and type of material. This means that all Catalogers must be able to catalog the increasing number of non-print materials.

At the end of 1982 there have been a number of staff changes at the Librarian II level. Ms. Corcoran transferred to the Municipal Information Library on December 1. Ms. Hammargren submitted her retirement late in November. Her last day in the Dept. was December 8. Her official date of retirement is January 7, 1983.

Jane Mathisrud was detailed to one of the Librarian II positions. Ms. Mathisrud has her Master's Degree in Library Science but was working in the Catalog Dept. as a Library Aide II. Her detail began on December 1 for a 5 month period. The Personnel Dept. will advertise for permanent Librarians early in 1983.

1982 brought the Catalog Dept. several special projects to complete as

-154- well as the regular duties. The Cataloging for 19th Century Authors Studies Collection which began in 1981 was completed in 1982. Eileen Boder, Librarian II nearly finished cataloging the existing volumes in the collection. Ms. Boder left Febuary 24 when the contract she made with MPLIC expired. I cataloged the remaining volumes in the collection. Margaret Johnson, Library Aide II, input the 19th CASC materials into OCLC until April 2, 1982 when the project was completed.

In April 1982, it was decided that MPLIC would accept approximately 900 volumes from the Mid-America Solar Energy Center (MASEC) Collection which closed its doors early in 1982 due to lack of funding. David Salmon, Library Aide I, was detailed to the Catalog Dept. to search the volumes from the former MASEC collection in MPLIC's Catalog and in the OCLC data base. Ms. Achor, Librarian II was hired to Catalog the volumes not found in either the MPLIC collection for the OCLC data base. Salaries and OCLC costs for processing these materials were reimbursed by Northern States Power Company.

Budget contraints also forced the Science Museum of Minnesota to close their operation in the Library Building. About 500 items from the museum were transfered to the Central Library. These volumes were handled by Ms. Hengemuhle, Library Aide II.

Early in 1982, Ms. Wallis, Chief of Technical Services, began writing new specifications for another COM Catalog agreement. Ms. Ward, Bibliographic Control Clerk and I revised the tables attached to the specifications. The specifications were released in May. In June Auto-Graphics, Inc. was again selected as MPLIC's COM Catalog Vendor.

This past year, I made presentations on the Catalog Dept. and the COM Catalog. The first was in June 17 to the Library Board. The second was at the Reference Update sponsored by the Central Library. At the Reference Update differences between the COM Catalog and the card catalog were discussed. A major concern on the part of the public service staff was that there are not enough instructions on the use of the COM Readers. Nancy Corcoran Librarian II from the Catalog Dept. and two librarians from public services, Ann Christensen and Jan Hennsey volunteered to develop materials to aid the patron in the use of the COM Catalogs. The flier they developed will be available early in 1983.

In June of 1982 the Catalog Dept. Staff in cooperation with the Maintenance Staff was assigned to move the Main Catalog from the Central foyer area to the hallway area of Business and Science Dept. The move was part of an overall plan to redesign the entry area of the library. Unfortunately, the original configuration designed by the architects was not at all staisfactory. The staff of both the departments moved the cases once again in an effort to remedy the problems caused by the original plan. The second design was again not satisfactory to all concerned and a third plan was worked out and approved. The cases were positioned in their present configuration in October of 1982.

-155- As reported in 1981 the Main Card Catalog was consolidated into fewer cases. This change required new labels for each of the remaining drawers. Dorothy Britton and Joanne Van Hale, both Clerk Typists I typed the new labels and fixed them to the appropriate drawers.

Card catalog cases removed from the Main Catalog were brought up to the Catalog Dept. and used to replace the old cases of the Official Catalog. The transfer of cards was made within two weeks.

Ergonomics has become a familiar word in library literature of late. It is employed in the context of operator comfort and video display terminals. In an effort to ensure the utmost comfort for Terminal Operators, a Catalog Dept. task force was set up to look into what is needed to make the work area more comfortable. Pat Hengernuhle and Betty Bauer, both Library Aides II volunteered for this task. It was decided to remove some of the overhead lights in the Terminal Room to create a better working environment. Terminal Operators were also able to test a polarized screen which is designed to cut the glare on the terminal screen caused by surrounding light. Reactions have been positive for the most part and I intend to look into the purchase of two polarized screens in 1983.

The Library Planning Council, a group of selected volunteers from the MPLIC Staff, set up task forces following their brainstorming meeting at Spring Hill in October of 1982. I am happy to report that four of the Catalog Dept. Staff members volunteered to help MPLIC plan for the future. Jane Mathisrud, Librarian II (detail) is serving on the Communications Task Force, Jane O'Brien Library Aide II is on the First Floor Space Task Force, Pat Hengemuhle, Library Aide II and I are serving on the Automated Circulation Task Force.

Catalog Dept. Staff took advantage of several types of meetings designed to keep up-to-date in the ever changing world of libraries. Library Aides II Jane Mathisrud, Phyllis Gretson and Jane O'Brien attended Terminal Operator Update Sessions sponsored by MINITEX.

Catalogers also attended MINITEX sponsored meetings. Nancy Corcoran attended an Update session on OCLC's Serial Format. Betty Lou Hammargren and I attended a meeting on the OCLC Sound Recording and Scores formats. Jane Mathisrud attended a workshop on the OCLC Audio Visual format after being detailed to her present position as Cataloger. I also attended a Catalogers Users meeting sponsored by MINITEX, the Annual Conference of the American Library Association, and Library and City sponsored meetings for department heads.

As I close this report I feel that I must add a note about the superior level of work done by the members of the Catalog Dept. Staff. Their willing­ ness to pitch in and work together to complete each job is admirable. I am proud to be working with such a staff.

Respectful~mitted, ~~~ Ms. Carlen Ruschoff~ Catalog Dept., Head

-156- STAFF OF THE CATALOG DEPARTMENT

1982

Carlen Ruschoff Librarian IV *Deborah Achor Librarian II To April 30

Betty Bauer Library Aide II *Eilenne Bader Librarian II, 19CASC** To Feb. 24 Dorothy Britton Clerk Typist I Vi Carpenter Library Aide II Nancy Corcoran Librarian II To Nov. 30

Marion Ekstrand Clerk Typist II To Jan. 8 Phyllis Gretson Library Aide II Betty Lou Hammargren Librarian II Pat Hengemuhle Library Aide II

Gloria Hirt Clerk Typist I To April 6 June 7-July 23 Oct. 4- Margaret Johnson Library Aide II, 19CASC** To April 2 Jane Mathisrud Library Aide II To Nov.30 Librarian II (detail) Dec. 1- Ann Nalepka Keypunch Operator I Nov.l- Jane O'Brien Library Aide II Helen Peterson Library Aide I

Margaret Peterson Library Aide I David Salmon Library Aide I June 1-Aug. 24 Jim Stone Library Aide II Joanne Van Hale Clerk Typist I Ruby Ward Bibliographic Control Clerk

*Part-time Staff **19CASC Ninteenth Century American Studies Collection

-157- CATALOG DEPARTMENT STATISTICS 1982

1982 (Titles) 1981 (Titles)

OCLC TOTARC (Total Archival Tape) STATISTICS

FTU's (First-time use) 23,844 24,544 Retrospective Record Conversion 83 996 Catalog Production (Original cataloging) 2,646 2,104

TRANSFERS 1982 (Volumes) 1981 (Volumes)

Pocket to Plate 1,296 441 Plate to Pocket 292 242 Central Dept. to Central Dept. 245 not tallied

BOUND PERIODICALS 1982 (Titles) 1981 (Titles)

1,455 1,344

COM CORRECTIONS 1982 (Fields) 1981 (Fields)

41,883 43,643

-158- PAGE l

MINNEAPOLIS ?UBLlt. L{d:-iARV ANO INFORMATION CENTER COLLECTION STATISTICS di.JCK CO.l..LECTIJN 1982

CENTRAL COMMUNITY Llt3RAR'f LIBRARIES TOTAL

VOLUMES IN LIBRARY JAN 1, l~82 1,191,193 4.33,003 1,624,196 ADDEO 1982 4.J, 875 361191 80,066 WI THORAIIIN 1982 ld, 9 88 43,728 62,716 VOLUMES IN LIBRARY JAN 1, 1983 l-t 21 t,, J iO 425,466 1.641,546

ATHEi~A EUM ~Pl IC TOTAL

VOLUMES lN LIBRARY JAN l, l'il82 10~},290 1,523.,906 l ,624, l 1% AtlDEO 1982 3.32 79,734 80,066 Wi THORAli4N 1982 2 '>2,.,14 62,116 VOLUME~ IN LIBRARY JAN l, 1983 lOJ,620 l ,5-.0,926 1,641,546

ADIJL T JUVENILE TOTAl

VOLUME5 IN LIBRARY JAN l, 1982 1,433,571 190,625 1,624,196 ADDED 1982 o.t:t,758 13,308 80,066 I~ I THDRAWN 1982 46,J45 15,971 l:2,716 VOLUMES IN LIBRARY JAN 1, 1983 1,453,534 187,962 1,641,546

COMPA~ATIVE ANNUAL 80GK TOTALS

ADDEO TO CATALOG WITHDRAWN FROM CATALOG 1~82 1981 1gez 1981

CENTRAL LI6RARY 43,875 5i, l 70 HJ,gaa 28,108 COMMUNITY LI8RARl~S 36,191 46,908 43,728 23,940 TOTAL 80,066 9J,078 02,716 52,048

A THtNAE:UM 332 391 2 11 ~?LIC 79,734 97,687 62,714 51,971 TOTAL 80,066 9o,078 62,716 52,048

ADULT 66,758 8J,550 46,7~5 42,996 JUVENILE 13,308 17,528 15,971 9,052 TOTAL 80,066 9d,o7a l.2,716 52,048

l./O"l/83 CATALOG DEPf

-159- PAGE 2 NON-PRINT COLLECTIONS--CENTRAl. LIBRARY 1982 f ILM.S-l6MM It~ l IBRARY JAN 1' 1982 2.840 AOOtO 1982 154 WI THORAWN 1982 89 F ILMS-16MM IN L 18RAR Y JAN 1, J.983 2,905 f [LMSTfUPS lN LIBRARY JA,~ 1, 1932 154 AUOED 1982 a WilHDRAwN 1982 fllMSlRIPS IN LI8RARY JAN 1, 1983 162

Ml CR 0.-SOOKS IN LIBRARY JAt\l l ' 1982 330 ADDEO 1982 64 WITHDRAWN 1982 MlCR.C.-BOOKS IN LIBRARY JAN 1, 1983 394

MICRO.-NEWSPAPERS IN LIBRARY .JAN 1, 1982 6,935 ADDEO l9B2 22J WITHDRAWN 1982 MICRO.-NEWSPAPERS IN llBRARV JAN 1, 1983 1,1sa

HICRO.-PERICDICALS IN LIBRARY JAN 1, 1982 3,690 ADDED 1982 300 WITHDRAWN 1982 M!CRO.-PERIOOICALS IN LIBRARY JAl-..1 1, 1983 3,990

Ml S·CELlANY* IN LIBRARY JAN 1, 1982 9~ ADDEO 1982 ll WITHO~AwN 1982 MlSCELLANY IN Ll6RARY JAN 1, 1983 107

PHONUOISCS IN L 16RARY JAN l' 1982 49,355 ADDEO 1982 3,973 WITHDRAWN 1982 · 1,530 PHONOOJSCS IN l.lSRARV JAN 1, 1983 51,798

PHOIWTAPES IN L l BRARY JAN 1, 1982 7,306 ADDEO 1982 833 WITrlORAwN 1982 428 PtiONOT APES IN L I8RARY JAN 1, 1983 -, , 713

Sll0ES-2X2 IN ll SRAR Y JAN 1, 1982 15,675 ADDEO 1982 4,722 WITHDRAWN 1982 27 SL IOES-2X2 lN LIBRARY JA \4 1, 1983 20,370

VI OEO IN LIBRARY JAN 1, 1982 363 ADDED 1982 94 .MiflHORAW,'4 1982 VIDEO IN LI BR ARY JAN 1, 1983 457

-160- PAGE 3

COHPARAT IVE ANNUAL NO:-r-PRINf TOTALS

MEDIA AOOEO 1'0 CATALOG WITHDRAWN FRCM CATALOG 1982 1981 1982 1981 f 1U4S-l 6MM 15~ 169 89 201 f1U4STfl1PS 6

MJCRO.-BuOKS 6't 33

HICRJ.-NEWS 223 204

HICRG.-Pt:R 300 30

IUSCEllANY* 13 3

PHONOOISCS 3,c;73 2,258 1,530 2,243

PHCNOIAPES 833 1,2b9 428 574

SLIOES-2X2 ~. 722 136 27

VIDEO c;4 197 1

•KITS, REAllA, FLASH CARDS, GAMES, ETC.

-161- M[N~EAPOLIS PUBLIC LIBRARY ANJ INFORMATION CENTER TITLES ADDED ~ND ~ITHDRAWN

1932

ADDEO TO LATALOG WITHDRAWN FRGM CATALOG KIND Of MATERIAL 19a2 t98l 1982 1981 t-lPL IC BOOKS 17,768 ll,664 5,348 2,459

PERIODICALS-BOUND 13

F I L ,'-15-16 MM l44 162 78 200

FILMSTRIPS /SOUND/ 5

MICRO .. -BOOKS 40 lJ

MICRO.-NEWSPAPERS l ., MICRO.-PERIGDICALS .::.

Ml SCELL ANY* 3 3

PHONODISCS 2,253 676 160 266

PHONOTAPES 366 5?2 72 77

VIDEO 73 150

20,668 Ll ,259 5, b58 3,002

*KITS, REAllA, FLASH LARDS, GAMES, ETC.

121311 a2 C4 TAi,..iJ(i De: PT

-162- MINNEAPOLIS PUBLIC LISA.ARY ANO ·INFORMAJ'ION CENTER BOOK COLLECTIONS

COLLECT ION ADOED WITHDRAWN COLLECTION AGENCY JAN 1, 1982 1982 1982 JAN 1, l '983 ATHENA EUN AOUL T FICTION 68 2 70 ADULT NON-FICTION 100,211 330 2 l 00, 539 JUVENILE 11 11 TOTAL 100,290 332 2 100,620 CENTRAL L ( SRA RY . ADUl T f IC l ION 113, 09 e 5,845 2,c92 116,251 ADULT NON-FICTION 83·• ,.314 32,397 14,661 852,050 JUVENILE 56,019 3,101 1,633 57,487 NEWSPAPERS-BOUND 2,781 12 2,79<) PER (OD ICAlS-BOlJN:) 84,685 2,188 86,873 TOTAL 1,090,903 43,543 18 ,98t:, 1,115,460 EAST LAKE AOUL T F (CT ION 6,788 832 334 7,286 ADULT NON-FICTION t.6,929 1,654 862 17,721 JUVENILE 11,620 774 327 12,067 TOTAL .35,337 .3,260 1,52.3 37,074 FRANKLIN ADULT FICTION 4,737 301 119 4,919 ADULT NON-F1CTION 8,940 654 .361 9,233 JUVENILE 5,0<;4 433 178 '5,349 TOTAL 18,771 1,338 65& 19,501 HO.SM ER AOUL T FICTION .3,819 276 485 3,610 ALJULT NON-FICTION 9,S28 b84 1,068 9,144 JUVENILE 5,648 413 742 5,319 TOTAL 18,9<;5 1,373 2,295 18,073 LINDEN HILLS AOUlT FICTIQN 4,954 406 551 4,869 ADULT NON-FICTION 13,062 882 1,949 12,015 JUVENILE 8,104 551 917 7,b36 TOTAL 26,140 1,899 3,ll7 24,722 NOKOMIS ADULT FICTION 7,097 151 830 7,010 ADULT NGN-FICTJUN 16,453 1,554 1,178 16,829 JUVEl~ILE 15,151 917 429 15,639 TOTAL JB,701 3,222 2,445 39,4'18 NOR JH REG I CNAL ADULT FICTION 17,564 1,851 2,803 16,612 ADULT NON-flCTtON 46,188 2,756 5,883 43,061 JUVENILE 28,619 1,492 6,071 24,100 TDTAL 92,431 6,099 14,757 83,773 ijORTHEAST ADULT FICTION 7,014 470 781 6,703 ADULT NON-FICTION 13,926 1,104 1,517 13,573 JUVENlLE 9,175 656 494 9,331 TOTAL 30,115 2,290 2,792 29,613 Pl ERRE BOTTINEAU AOUL T f (C TION 1,257 201 217 1,241 ADULT NON-FICTION 1,844 196 79 1,961 JUVENILE 3,255 120 298 3,077 TOTAL 6,356 517 594 6,279 -163- MINNEAPOLIS PUBLIC ~ISRARY A~O INFORMATION CENTER BOOK COLLECTIONS

COLLECT ION ADDED WITHDRAWN COLl. ECT ION AuENC Y JAN 1, ... 982 1982 1982 JAN l , l '983

ROOSEVELT ADULT FICTION 4, CJ04 4 70 ~15 4,959 ADULT NON-FICTION 10,035 816 1,428 9,421 JUVENILE 8,320 700 1,035 7-,985 TOTAL 23,259 1,986 2,873 22,367 SOU THEA ST ADULT FICTION 6,357 574 676 6,255 ADULT NON-FICTION 14,886 1,026 1. S37 14,075 JUVENILE 5,116 579 1,145 4,550 TOTAL 26,359 2,179 3,658 24,880 SUMNER AOULT FICTION 3 ,1H5 260 43 3,592 ADULT NGN-FICTlON 9,914 S!H 778 9,717 JUVENILE it,792 4Jl 251 4,942 TOTA!. 18,081 1,242 1,072 18,251 WALKER ADULT FICTION 9,720 962 370 10,312 AOULl NON-f[CTION 21,J.14 2,678 1,429 22,423 JUVi:NlLE 10 •. ~ 77 1,330 453 11,354 TOTAL. 41,.i1l ... , 970 2,252 44,089 WASHBURN ADULT F ICTI CN 1,043 l ,031 4t8 8,256 AOUL T NON-flC T ION 22,364 2,144 2,598 21,910 JUVENILE H:, 046 l, 457 1,885 15 ,-618 TOTAL 46,053 4,6t32 4,951 45,784 WEBBER PARK AOULJ FICTION 2,718 277 119 2,876 ADULT NON-FICTION s, 1. 9 a .:.2 3 204 5,417 JUVENILE 3, 11 a 364 2 t3 3,289 TOTAL ll,J34 l,Jd4 536 11, 5&2

SYS TEH TOT AL.S 1,624,196 8J, 0~6 62,7H: 1,641,546

l/07/8.3 CA l ALOG DEPT

-164- CIRCULATION DEPARTMENT Annual Report: 198Z

To the Director:

The combination of the two sections of the Circulation Dept. has been a goal for years, almost from the time of the move of the Library to its present site and the present Administration is to be congratulated for fulfilling this goal.

The long-awaited entry-exit remodeling began Mciy 19. The remodeling pro­ ject was designed to make better use of space and to allow more efficient staffing. On June 3 the Return Desk moved across the open area in front of the entrance and exit doors to the counter used by the Friends of MPLIC bookstore, the Registration window was closed to the public and opened at the counter formerly occupied by one Charge station. The counters were remodeled and lengthened and the space behind the counters enlarged to supply more working space. Overdues, a work area behind the back wall of the previous Return Desk moved into the previous Registration space. During the remodeling and because of retiling the floor the Charge desks were moved three times and now face the entry/exit doors in approxi­ mately the space used by the former Information Desk. The remodeling and the move disrupted service very little and proceeded relatively smoothly. The temporary cabinet work forming a wall separating inbound and outbound traffic, installed at the same time Tattle Tape was installed by 3M some years ago to stop theft of material, was removed and the space for move­ ment of people was increased.

One of our goals has not been reached: that of using an automated circu­ lation control system. Perhaps in 1983, approval and money will be made available for this project. Some surveys have been conducted to try to win approval for capital funding for the purchase of a system. The Circu­ lation Dept. staff conducted an Overdue Account Survey, a study designed to estimate how many patrons could be "trapped" by an automated control system. The survey was used also to try to find out how much revenue might be collected by this process.

The Library also conducted an In-House Circulation Survey for two weeks to obtain a count of library material used by patrons but not checked out. At the same time and continuing for a month the Circulation Dept. noted hourly gate figures for patrons leaving the Library. A count was also taken of the number of items checked out each hour at the three Charge stations. These counts or figures give us to some extent a pattern of use for help in staffing and for planning for a new system.

Beginning 1982, fines increased to 15¢ a day from 10¢ a day per transaction. Fines continue to be charged per day for a five day week but are not collected or recorded until the fine is 90¢ (previously 75¢) or more up to the $5.00 maximum per item or value of the material if that amount is less.

-165- The charge for a missing or damaged transaction (due date) card increased to 35¢ from Z5¢.

This fall the Charge Desks began using a stamp "NEW CARD NEEDED - date - PLEASE ASK AT REGISTRATION" on library cards which were still readable but needed to be retyped when the patron said that he/she did not have time to have this done.

The Transaction Not Completed form (TNC) was redesigned and printed and is ready for use when the old supply is exhausted.

Registration card numbers exhausted the 900,000 numbers and began again with 100,000. For some time before the end of the 900,000 numbers, patrons with 100,000 numbers were asked to reregister for new cards.

Steven Jackson, Circulation Clerk, prepared a Charge Desk manual dated July 1, 1982. He used flow chart symbols in describing some of the work.

The Circulation Dept. staff attended an All Library Staff Development meeting October 1 when the Library closed service to the public at 3:30 p.m. Some of the staff attended an all day meeting dealing with stress and ways of dealing with patrons who are upset with rules or treatment. Two of the staff attended a Supervisor's Workshop at East Lake Library. Steven Jackson, Circulation Clerk, attended the Spring Hill Conference October 18- 19 and then was appointed Chairperson of the Automated Circulation group for the Library Planning Council Task Force. He also served as Vice­ President of Staff Association. The Supervisor gave a short talk about the Circulation Dept. at a Library Board meeting. One of our staff, Marion Anderson, retired after 10 years of service in this department.

And so ends another interesting and gratifying year. Again, I say that I am grateful for the cooperation and willing help of my coworkers. The department was unusually busy at times. The total circulation of books and material by this department decreased by 4,910 items and the number of library cards issued decreased by 2,567 from 1981 but the Library was open for public use seven days less than 1981. The Staff have worked hard and served the public well and accepted changes with excitement and a minimum of confusion.

Respectfully submitted,

/ ' ~ /. . . ,' ' ,r'-J(L~. [, ,--- .4--L-r...u~-,J 11 Sadie E. Johns n Supervisor, Circulation Dept.

-166- CIRCULATION DEPARTMENT Staff: 1982

Full Time Buerkle, Jeanne Library Aide I Gunnarson, Miriam Clerk Typist I Lindberg, Doris Library Aide I Long, M. Jean Library Aide I Ludgate, Joyce Library Aide I MacLean, Mary Library Aide I Marple, Richard Library Aide I Started as a substitute two days a week, 2-10-82; permanent full time 10-4-82 Nietz, Lorraine Clerk I Norman, Ann Library Aide I Polee, Lisa Library Aide I Started 6-14-82 Jackson, Steven Circulation Clerk Johnson, Sadie Supervisor

Half Time Anderson, s. Brian Library Aide I Gisslen, Patricia Library Aide I Kraines, Shelley Library Aide I Nordstrom, Lori Library Aide I Roessler, Irene Library Aide I Taylor, Irene Library Aide I Wong, Wai-Lin Library Aide I

Part Time Futcher, Ruth Rosenthal, Peter

Extra Johnson, Peg

Retired or Transferred Olson, Elizabeth Library Aide I Half time; transferred to Sociology full time, 2-5-82 Kent, Anita Library Aide I Full time; transferred to Washburn 4-5-82 Anderson, Marion Library Aide I Retired, 6-8-82 Marden, Beverly Library Aide I Detailed to Acquisitions as Clerk TypistII, 7-12-82

-167- CIRCULATION DEPARTMENT Annual Report Statistics 1982

1982 1981

REGISTRATION

Number of Free cards issued 52,131 54,709 Number of Paid cards issued 21 10 Number of Deposit cards issued 5 5 Number of MELSA applications issued 12,957 14,307 Number of MPLIC applications regretted (cards not processed because of fines or delinquencies) 3,515 4,2'2.7 Number of bills sent for fines only 1,467 5,415

CHARGE

Circulation of books and materials 783,241 788,151

OVERDUES

Transactions of missing items on tape for bills 105,948 107,190 Transactions for which bills were sent 56,902 60,114 Items withdrawn as Paid 1,574 1,736 Items withdrawn as Not Paid 31,944 31,812

MISCELLANEOUS

Gate count, Central Library 816,466* 938,845 Number of days open 281 288

*One gate counter was disengaged for over a month.

-168- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER PREPARATIONS DEPARTMENT

ANNUAL REPORT 1982

PERSONNEL: In March, Tamerra Wallingford was promoted to Book Preparation Aide succeeding June Molash. In July, Thomas Brown joined the staff as a Bindery/Processing Aide. As an economy measure two vacant Bindery/Processing Aide positions were not filled and the staff complement was reduced from twelve to ten persons. Due to a leave of absence and vacancies in various positions, actual staff time worked equaled 8.94 full time persons.

PRODUCTION: In the Bindery, hand sewing increased but paper cutting decreased. Due to the reduction in staff, the binding of newspapers was discontinued effective January 1, 1982. Output per bindery staff member was 3,213 units this year, a significant increase over last year. The number of forms padded skyrocketed this year due to the switchover from regular bond paper to carbonless paper for use in four-part library forms. When regular bond paper was used, forms were cut, jogged, stacked in columns, glued and a padding tool was then used to break the column into pads of 12 four-part forms each. With carbonless paper, after the special adhesive dries, the individual four-part forms separate into pads, practically by themselves, due to a chemical reaction between paper and adhesive. Unfortunately the carbonless paper is much more difficult to cut, jog and glue, conse­ quently the manufacture of pads takes longer. However since carbon paper is no longer needed when the pads are used, an overall economy of time and material is achieved.

In the Processing Room, phonodiscs, phonotapes and vertical file decreased significantly, but other materials were approximately the same as last year. A special project this year was the processing of 900 volumes in the Solar Energy Collection received from Northern States Power.

NEW EQUIPMENT: In July, the Bindery obtained a new Presto Plat­ form Lift for transporting and stacking heavy and bulky cartons of paper, bound books and periodicals, and other materials. Equipped with a platform that is capable of lifting heavy loads over four feet above floor level, the Presto Lift has made transport and stacking of inventory relatively easy and much more efficient. It also enables a single person to move paper stock from inventory to the power cutter where formerly two persons were needed to handle the heavy, bulky paper.

-169- SUMMARY: My sincerest thanks to Ms. Wallis and the Preparations Dept. staff for helping make 1982 a good year. ~f~ ' /~ames C. Dondelinger ·-.. l/" Preparations Department Supervisor

-170- PREPARATIONS DEPARTMENT PERSONNEL ROSTER 1982

James Dondelinger Supervisor

Thomas Edin Bookbinder

June Molash Book Preparation Aide Resigned 12/23/81

Evelyn Skow Bindery Worker II

Tamerra Wallingford Bindery/Processing Aide Maternity Leave 11/27/81 - 2/25/82

Book Preparation Aide 3/16/82

Ross Loomis Bindery Worker I

Gerald Anderson Bindery/Processing Aide

Michael Anderson Bindery/Processing Aide

Muriel Barrie Bindery/Processing Aide

Thomas Brown Bindery/Processing Aide Started 7/26/82

Dorothy Richter Bindery/Processing Aide

Note: Civil Service changed the title of "Library Processing Aide" to "Bindery/Processing Aide" in February 1981. Bindery/Processing Aides work in either the Bindery or the Processing Room.

-171- PREPARATIONS DEPARTMENT COMPARATIVE STATISTICS TABLE I

BINDING ACTIVITY

YEAR 1982 1981 1980

NUMBER OF STAFF 5.22 5.98 5.75

BOOKS

Rebound in Buckram 635 637 1,398 Rebound in Pressboard 835 762 972 Rebound in Velobinding 2,702 1,760 2,175 Reinforced Paperbacks 4,955 6,122 6,970 Restored to Covers 107 233 406 TOTAL: 9,234 9,514 11,921

NEWSPAPERS 12 51 90

PERIODICALS

Bound 334 136 129 Rebound 1,399 1,149 89 Reinforced Current Issues 84 139 116 TOTAL: 1,817 1,424 334

SHEET MUSIC 619 582 613

COMMERCIAL BINDERY

Books, Sewn Buckram 2,605 2,922 1,946 Books, Adhesive Binding 238 483 595 Periodicals 2,187 2,390 2..z 713 TOTAL: 5,030 5,795 5,254

TOTAL UNITS HANDLED 16,712 17,366 18,212

Units of Work Per Staff Member 3,213.85 2,904.01 3,167

-172- PREPARATIONS DEPARTMENT COMPARATIVE STATISTICS TABLE II

WORK ~J:_g;[Q.!Y1filL!]_BINDERY

~ 1982 1981 1980 HANDSEWING

Buckram Covers 1,966 1,813 1,503 Sheet Music 619 582 613

MANUFACTIJRES

Padded forms etc. 33,410 7,130 7 ,ll8 Pockets (Map, music) 268 204 357 Portfolios 2 13 6 Stitched materials 98 116 56

MENDING

Books 320 540 464 Photograph pages 1,049 690 921

MOUNTINGS

Illustrations, Charts 41 44 41

ORCHESTRATIONS & BANDSTRATIONS

Wallets 32 70 31 Parts 430 673 498

PAPER CUTTING (in pounds) Bond 6,132.77 8,485.88 11,516.0 Cover 623.00 1,059.88 1,059.0 Index 910 .oo 538.60 537.4 Tag 1,635.00 2,900.00 2,696.0 Text 11790.80 3 1555.83 1 2648.6 TOTAL: ll ,091.5 7 16,540.19 17,457.0

PAPER CUTTING

Hours spent 184.58 390.96 385.25

-173- TABLE II--continued

PUBLICATIONS AND SPECIAL JOBS - 1982

Minneapolis Public Library Fact Book 115 copies

Spiral Binding - Bindery/Processing Aide 3 hours, 10 minutes

Wajda Film Festival Program Notes 1,571 copies

Stapling - Bindery Worker I 7 hours, 10 minutes Triunning - Bindery Worker I 2 hours, 30 minutes Trinuning - Bookbinder 25 minutes

Minneapolis Public Library 200 copies 1982 Supplement to the Periodical List

Binding Summary: Velo-Bind 79 copies Spiral Bind 79 copies Unbound 42 copies

Binding - Bindery/Processing Aide 2 hours, 5 minutes Bindery Worker II 45 minutes Supervisor 10 minutes

-174- PREPARATIONS DEPARTMENT COMPARATIVE STATISTICS TABLE III PROCESSING ROOM ACTIVITY*

~ 1982 1981 1980 BOOKS Stamp Cataloged Books 97,907 94,260 90,860 Stamp Pre-Processed 4,180 7,287 6,545 Uncataloged Books Stamp Uncataloged 39,924 37,297 32,715 Paperbacks Tattletape Applied 17,300 15,796 11,500

FILMS--8mm 37

CIRCULATING MAGAZINES 7,831 7,287 9,093

PHONODISCS

Central Library 3,755 9,205 4,492 Community Libraries 1,218 2,646 2,229 Kits w/discs 557 14 277 TOTAL: 5,530 11,865 6,998

PHONODISC CASES REFURBISHED

Mllsic Department 85 512 330

PHONOTAPES Central Library 639 1,100 869 Community Libraries 615 557 866 Kits w/tapes 97 124 69 TOTAL: 1,351 1,781 1,804 PHONOTAPES REFURBISHED Central Library 147 VIDEO TAPES

Labeled, Stamped, Marked 92 110 92

-175- TABLE III--continued YEAR 1982 1981 -1980 MICROFILM PROCESSED

Labeled, Stamped, Taped 6,864

P LA.S TIKLEERING 36,850 46,300 53,700

POCKETS OR Pl.A.TES PASTED

Books 97,907 94,260 90,860 Uncataloged Paperbacks 39,924 37,297 32,715 Magazines 7,831 7,287 9,093

VERTICAL FILE MATERIAL

Labeled and Stamped 648 1,035 1,202

MUNICIPAL INFORMATION LIBRARY MATERIAL Labeled and Stamped 688 972

WEEKLY RECORD Issues 51 51 52 Entries 31,251 34,022 33,149 Hours spent 165.5 181.30 205. 75

*Statistics in this table are based on inventories of supplies and some item counts.

-176- REPORT OF THE MINNEAPOLIS ATHENAEUM

FOR THE YEAR 1982

To the Shareholders:

This one hundred and twenty-third annual report of the Minneapolis Athenaeum marks the ninety-seventh year of its association by contract with the Minneapolis Public Library.

BOOK COLLECTION

During 1982, a total of $11,317.24 was spent for building and main­ taining the Athenaeum book collection. Of this amount, $10;053.50 was drawn from the Spencer Fund for the purchase of books and periodicals and $133.66 was spent for services; and, from the General Fund, $149.00 was spent for books, $405.00 for the repair and restoration of books in the rare book collection, and $576.08 for services. The number of volumes in the Athenaeum collection as of January 1, 1983 was 100,620.

Members of the book comnittee in 1982 were Mrs. Benton J. Case, Chairwoman, Mrs. Sewall D. Andrews, Jr., Mrs. Peter W. Anson, Mrs. George W. P. Heffelfinger, Mrs. Frederick C. Lyman, Mrs. Leo R. Pflaum, and Mrs. Nathan c. Plimpton. In addition to continuing to acquire volumes for the rare book collection, the policy of purchasing a selection of titles for the general collection was resumed, owing to the slightly diminished allocation for books made by the City Library. Those volumes acquired for the general collection were significant titles, usually of a scholarly nature, but always works of lasting value.

Again this year, a number of volumes acquired to enhance the rare book collection were works printed or published by the Grabhorn Press of San Francisco, one of America's great private presses which functioned from 1920 until 1973. The titles acquired related very appropriately to our specialized areas of collecting and were exemplified by THE DRAWINGS OF JOHN WOODHOUSE AUDUBON: ILLUSTRATING HIS ADVENTURES THROUGH MEXICO AND CALIFORNIA 1849-1850 published by the Book Club of California in 1957; NARRATIVE OF NICHOLAS "CHEYENNE" DAWSON (OVERLAND TO CALIFORNIA IN '41 & '49, AND TEXAS IN '51) published by the Grabhorn Press in 1933; and Royal B. Stratton's LIFE AM)NG THE INDIANS OR: THE CAPTIVITY OF THE OATMAN GIRLS AMONG THE APACHE AND M)HAVE INDIANS, published in 1935 by the Grabhorn Press. Thus, while gradually enriching our collection of fine press books, we were also able to strengthen our areas of special­ ization.

Fortunately our collection of books on early American travel and exploration already includes most of the great and famous works published on this subject. In 1982 we acquired a number of lesser known titles, including Samuel Bowles' ACROSS THE CONTINENT: A SUMMER'S JOURNEY TO THE ROCKY M:>UNTAINS ... published in Springfield, Massachusetts in 1865; James

-177- - 2 -

Hildreth's IEAGOON CAMPAIGNS TO THE ROCKY MOUNTAINS •.. , New York, 1836; and John Kirk Townsend's NARRATIVE OF A JOURNEY ACROSS THE ROCKY MOUNTAINS TO THE COLUMBIA RIVER •.• , Philadelphia, 1839. A more important work lacking in the collection which we were able to acquire was John C. Fremont's Mlnl>IRS OF MY LIFE .•. , Chicago, 1887.

Many of the books currently published by the Arthur H. Clark company of Glendale, California relate to areas of our collecting; moat are works published for the first time and, happily, they are produced in very attractive formats. From this firm we purchased Lawrence A. Frost's SOME OBSERVATIONS ON THE YELLOWSTONE EXPEDITION OF 1873 which includes the unpublished narrative of James Calhoun, detailing the battles, hardships, and humorous events of that important expedition, as well as Custer's important role in the expedition; Clifford Merrill Drury's NINE YEARS WITH THE SPOKANE INDIANS: THE DIARY OF ELKANAH WALKER detailing the significant role played by Protestant missionaries in the opening of the West; and Charles A. Varnum's AUTOBIOGRAPHY. Varnum was Custer's Chief of Scouts.

A number of recently published books on fine presses were added to the collection. These included John Dreyfus's HISTORY OP THE NONESUCH PRESS published in London by the Nonesuch Press, 1981 and Henry A. Siegel's THE DERRYDALE PRESS: A BIBLIOGRAPHY, Goshen, Connecticut, The Angler's and Shooter's Press, 1981. These were supplemented by several outstanding works on the graphic arts: William Morris's THE IDEAL BOOK: ESSAYS AND LECTURES ON THE ARTS OF THE BOOK, Berkeley, University of California Press, 1982, a compilation made for the first time of all of Morris's writings on the book arts; Stanley Morison's SELECTED ESSAYS ON THE HISTORY OF LETTER.­ FORMS IN MANUSCRIPTS AND PRINT, Cambridge University Press, 1981; and John Har than' s THE HISTORY OF THE ILLUSTRATED BOOK: THE WESTERN TRADITION, New York, Thames & Hudson, 1981.

Finally, and quite noteworthy among our 1982 acquisitions, was a copy of Captain Henry James Warre's SKETCHES IN NORTH AMERICA AND THE OREGON TERRITORY published in 1970 by the Imprint Society. Warre was a British army officer assigned to make a secret mission to the disputed Oregon Territory. Because the conflict was resolved before his report was submitted, the most important outcome of his expedition was this volume of superb drawings and paintings sketched at various places from Montreal to Fort Vancouver, expertly reproduced by the publisher.

GIFTS

The Minneapolis Athenaeum was privileged to receive an outstanding gift of a set of the three volume work titled THE MICROCOSM OF LONDON with illustrations by Thomas Rowlandson and Augustus Pugin published in London 1808-1810 by Rudolph Ackermann, the famous producer of stunning color plate books. The set was doriated by Mrs. Folwell W. Coan of Minneapolis. Although the Athenaeum already possesses a set of this great work, we were delighted to be able to acquire this second set which has an exceptionally interesting provenace. According to the dealer from whom Mrs. Coan purchased the set, "It is ..• in its original binding having

-178- - 3 -

The Prince of Wales' feathers as part of the design on the back of the binding. Inside is written the following: 'From the evident care with which every plate has been selected it is highly probable that this is the dedication copy presented by Ackermann to His Highness George, Prince of Wales' 'who later became George IV, King of England. In a com~rison of the two sets, it was illuminating to discover that the quality of the color in the aquatinted plates of the set already in our collection in many instances was as good as or better than the newly received set. Thus we now have in the collection two sets of exceptionally high quality. The set purchased by the Athenaeum in 1963 sold for $250.00. The prestigious London bookdealer, Quaritch, recently offered a set for $5,750.00.

RARE BOOK ROOM

Although most of the patrons who use the Rare Book Room are students, scholars and booklovers from the Metropolitan Twin Cities area, we had visitors in 1982 coming to browse and see our exhibits or use our resources from many parts of the country such as Florida, New Mexico, and New York, and from such European countries as Italy and Norway. Mr. Scott McKinsey who is engaged on a project to examine all known copies of the elephant folio edition of Audubon's BIRDS OF AMERICA visited from Glenview, Illinois and later in a letter cOlllllented on the excellent quality of the prints in our set and its favorable condition.

With the assistance of volunteers we were able to undertake a number of projects involving the Rare Book Room. Mrs. Solveig Kramer, a librarian who was residing te1Jl1)orarily in the city, took an inventory of the rare book collection, and noted volumes with autographs, exceptional provenance, works of fine presses, and volumes needing repair and restoration. Ms. Ruby Bauman, very ably, assisted with a project to re-arrange the shelving so that our capacity to hold more volumes would be increased.

BOARD OF DIRECTORS

At the February meeting of the Board, John R. Goetz, who had previous­ ly served from 1968-1970 was re .. appointed to membership on the Board. At the annual meeting in May, Mrs. Peter W. Anson was elected President replacing Mrs. Sewall D. Andrews, Jr., who had wisely and faithfully served in that office since 1978. Mrs. Nathan C. Plimpton was re-elected Vice­ President, and Mr. Goetz was elected Secretary-Treasurer. Other members of the Board in 1982 were Mrs. Benton J. Case, David J. Duff, Mrs. George W. P. Heffelfinger, Goodrich Lowry, Mrs. Frederick C. Lyman, Mrs. Leo R. Pflaum, Walter E. Pratt, and Judge Crane Winton.

In order to gain a better understanding of the invested trust funds, the Board invited Mr. Edward G. Kline, Vice-President, First Asset Management, First National Bank of Minneapolis to speak at the February meeting. Mr. Kline provided considerable data helping to strengthen Board members' knowledge of this rather complex subject.

Since the existing contract between the Athenaeum and the Minneapolis

-179- - 4 -

Public Library will expire in September 1984, after being in force for 99 years, Mrs. Anson appointed a cormnittee to be chaired by John Goetz to study the matter and provide a recormnendation for specific action. In addition, the cormnittee was asked to examine the Articles of Incorporation and the by-laws for possible revision.

The thoughtfulness and helpful interest given by members of the Board of Directors, as in previous years, is for me a continuing source of encouragement and inspiration.

STAFF

The work in this division of the Library could not effectively have been accomplished without the exceptional contributions of my two assistants, Beverly Hogan and Stanna Woodbridge. After thirteen years work in this department (and 21 years in the Library) Mrs. Hogan in November announced her plans to retire in January 1983. Her cheerful personality and superior work performance will be greatly missed, but our wishes go with her for a most happy retirement.

Respectfullv submitted, ~~ f \jfef,W-- Richard J. Hofstad Athenaeum Librarian

January 15, 1983

-180- MINNEAPOLIS PUBLIC LIBRARY

& INFORMATION CENTER

ANNUAL REPORT OF THE DIRECTOR

ANNUAL REPORTS OF DEPARTMENTS AND COMMUNITY LIBRARIES

ATHENAEUM

1982

Volume II CONTENTS

VOLUME II

COMMUNITY LIBRARY SERVICES

1982

Chief of Community Library Services ...... 1 Community Libraries Book Selection Librarian ...... 15 Children's Specialist...... 19 Community Libraries District I ...... 24 Bookmobile ...... 25 North Regional Li bra ry ...... 27 Northeast Community Library...... 33 Pierre Bottineau Community Library...... 37 Webber Park Community Library...... 41 District II ...... 45 Linden Hills Community Library...... 47 Walker Community Library...... 50 Washburn Community Library...... 54 District III ...... 57 Franklin Community Library...... 61 Hosmer Community Library...... 64 Southeast Community Library...... 68 Sumner Community Library...... 72 District IV ...... 75 East Lake Community Library...... 78 Nokomis Community Library...... 83 Roosevelt Community Library...... 88 COMMUNITY LIBRARIES ANNUAL REPORT 1982

In 1967 the adaptation of the State Capitol Credit Union build­ ing for the Southeast Library broke the hiatus in new facilities which had existed since 1931 when Linden Hills Community Library was constructed. Less than a year after the opening of Southeast, new Nokomis Community Library welcomed residents in its vicinity. Other construction followed in quick succession: Washburn 1970, North Regional 1971, Northeast 1973, East Lake 1976, Webber Park 1980, Walker 1981. In the later years remodeling for accessibility for physically handicapped persons was interspersed with the new con­ struction: North Regional, Northeast, and Franklin 1979, Nokomis and Hosmer 1980. 1982 brought forth neither new buildings nor remodeling. One can, however, look back at the 1967-81 accomplishments and see li­ braries which are for the most part placed strategically and serving their public well. In 1982 Washburn, Walker, North Regional, East Lake and Nokomis ranked in the top five in circulation, one measure of service rendered. It is interesting to note that those five com­ munity libraries produced almost two-thirds of the circulation and that they fan out from the Central Library in such a way as to cover most directions except northeast. With the addition of Northeast Community Library (circulation in the 100,000 range) the city is ringed with viable branches.

On April 23, a vehicle which had traversed the city in all directions making stops at 19 locations in its final two years ceased a service which had begun in 1939. Though prompted by budget cuts, it would appear that bookmobile service had naturally run its course anyway. Some patrons expressed regret, but there were no vociferous protests. While the bookmobile quietly retired to storage at North Regional, Pierre Bottineau patronage signed a petition to keep its doors open. Fortunately, funds extended sufficiently to keep all stationary units in service. Hours of service, however, did not escape the cost-cutting ax. Seven Saturdays eliminated from eight libraries amounted to 420 closed hours. Minimal substituting, district cooperation in staffing, not immediately filling vacancies, and a four-month experiment in having one librarian head Franklin and Sumner produced further savings. A librarian was thus released to work in a Central Library department, an action which not only filled a temporary vacancy, but also provided an opportunity for staff development.

-1- Alma Stevens' retirement led to the creation of a shared library assistant position between Linden Hills and Roosevelt. When Marilyn Stewart retired in early 1982, one of the vacancies not filled was her position as district librarian for Linden Hills, Walker, and Washburn. While Susan Glenn looked after the day-to-day operation of Washburn, I took over some of the functions of supervisor for District II until Amy Raedeke's appointment on April 1. For the first time since the implementation of the district concept, a new face joined the Monday morning meetings with me. Reviewal of the district organization through an all-staff sur­ vey revealed mostly positive comments such as: less feeling of iso­ lation in community libraries, better communication, ease in staff exchange within the district, District Librarian more accessible to staff, exchange of ideas at district meetings, promotion of esprit de corps, etc. On the negative side some staff made comments such as: District Librarian's time away from home base makes for lack of continuity, heads of agencies don't need close supervision, fewer written directives could mean information not reaching everyone, fuzzy lines of authority, increase in telephone usage by district li­ brarians interferes with general library business, diversity of agen­ cies in a district increases difficulty of cohesiveness, etc. Com­ pletion of three years under the four-district organization has strengthened my endorsement of the change from the Chief/Assistant Chief organization. I particularly like what I term the ''working manager" situation for the district librarians. While there was minimal dissention from approval of the district organization, there was no dissention from approval of the administra­ tive decision to replace most microfilm readers with microfiche read­ ers. Public and staff alike enjoyed the ease in use (microfilm had expanded to require two readers), little noise, and better readability. Loss or misplacement of fiche did not occur with the frequency at first anticipated. Because of declining demand, selling The New York Times Book Review ceased in December at all eight agencies then involved in its sale. In mid-year, Walker began circulating videocassettes. The sound filmstrip collection was transferred from East Lake to North Regional. Welcome gifts during the year ranged from small amounts of money to $500 for books by the Woman's Club of Minneapolis. Washburn received a tree and Southeast patrons now enjoy a tapestr~ Kettle Drunmer, based on a Paul Klee painting. Huge individual letters spelling LIBRARY on the East Lake Community Library building can be seen for blocks. Once inside the building, patrons can use a new service: a coin-operated typewriter. East Lake is the third community library to have this equipment. Painting spruced up Roosevelt. All new windows enhanced Sumner and

-2- it, too, acquired a more visible identification sign. North Re- gional ceased to be the only community library meeting state auditor standards when East Lake, Walker, and Washburn received cash registers. Little-use dictated that North Regional 's reader-printer should be given to the Central Library. Graffiti marred Walker twice and pa­ trons• allergies forced removal of the eucalyptus plants. Window breakage, forced entry and theft occurred at some agencies, but Washburn had the unique experience of teens building a shelter on the roof. Leaky roofs at Franklin, Roosevelt, Southeast and Washburn gave much trouble. In the Children's Specialist's report, Kathleen Johnson writes of the 11 renewed emphasis on the importance of parents, teachers and librarians sharing the enjoyment and pleasure of reading with children. 11 And through storyhours that enjoyment extended down to the toddlers. Summer reading - Book Invaders (a combination of Space Invaders and Pac-man) motivated primary and intermediate-age children to read. Pictures in School Library Journal prompted requests for the materials produced. In the Book Selection Librarian's report, Daniel Teisberg points up the necessity for cooperative efforts among cost centers. After developing and using an excellent method for weeding books from the collections, he thought some more efficient way could be devised to get the figures he needed. Technical Services Cost Center through Acquisitions/Electronic Data Processing developed a program by which the book collection samples can be analyzed by computer. Negotiations in 1982, prepared the way for adult literacy tutoring and workshops to begin at Sumner in January 1983. Sponsored by the Minnesota Literacy Council, Inc., the site is to be known as the North Side Reading Center. Another project is already based in south Minne­ apolis. Three out of four district librarians - Patricia Smith, Kay Seymour and Amy Raedeke - reported orally to the Library Board and later presented typed copies. East Lake, North Regional and Washburn hosted these meetings.

The impact of outside forces was both known and unknown at year 1 s end. Economic forces affected service through cuts in hours, staff, book budget, and programming. Charging fees for meeting rooms (ex­ cept for neighborhood-based nonprofit groups) sometimes sent space­ seekers elsewhere. Raising reserve fees caused the number of re­ serves to plummet. But in an economic crunch there are choices to be made and priorities to be set. The Library chose to take these actions, along with withdrawing the bookmobile, in order to make the remaining budget as effective as possible in serving the public. The extent to which a major change in the public school system will affect libraries is not fully known. Eighteen schools were

-3- closed in the fall. Sixty-nine percent of the pupils were bused to other neighborhoods. Children who came to a neighborhood library as a class were often not the same children who came as individuals. Committees often used a community library meeting room to discuss the disposition of the unused school sites. Sumner Community Library felt the evacuation of housing in the area in a negative way. Franklin Community Library felt the open­ ing of the business center across the street in a positive way: parking for library patrons as well as business customers, combined stops at the stores and the library thus creating increased activity at the 1 i bra ry. The construction of Calhoun Square and a parking ramp in the Hennepin/Lake area in 1983 may solve a Walker Community Library problem which could only be resolved in 1982 by the installation of metered parking. A first for a community library, it seemed the only solution to get the required turn-around time to give patrons some opportunity to park. Neighborhood newspapers continued to be excellent sources for learning about community concerns and activities. Attending hear­ ings, a Metronet meeting, a three-day workshop - Exploring Community Television.and contacting school, park and university personnel kept me in touch with cable television. Speakers and staff discussion at the Spring Hill Conference Center brought forth many ideas for li­ brary planning. As an appointee to the task force on communication, an uppermost concern is better accessibility to and from some of the busier libraries and particularly those where the district librarians are based. The all-city managers seminar was helpful as was the em­ ployee performance meeting. Detailed reports follow. Written by the person whose signature is affixed, they have been typed by Joanne Hofstede on the newly acquired 11 memori' typewriter. Many thanks to a 11 staff for the many accomplishments the reports represent and to the typist for a job well done. Respectfully submitted,

Ruth C. Johnson Chief, Community Libraries

-4- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER MINNEAPOLIS WARDS AND LIBRARY LOCATIONS

Date built Ward

EAST LAKE 1976 9 2727 East Lake Street

FRANKLIN 1914 6 1314 East Franklin Avenue

HOSMER 1916 8 347 East 36th Street LINDEN HILLS 1931 10 2900 West 43rd Street NOKOMIS 1968 12 5100 34th Avenue South

NORTH REGIONAL 1971 4 1315 Lowry Avenue North

NORTHEAST 1973 3 2200 Central Avenue N.E. PIERRE BOTTINEAU (rental) 3 1224 2nd Street N.E.

ROOSEVELT 1927 11 4026 28th Avenue South SOUTHEAST 1967{acquired) 2 1222 S.E. 4th Street

SUMNER 1915 5 611 Emerson Avenue North

WALKER 1981 7 2880 Hennepin Avenue South

~ Branches built 1968-1981 WASHBURN 1970 13 fan out strategically 5244 Lyndale Avenue South from Central Library WEBBER PARK 1980 4 1982 4310 Webber Parkway

-5- ANNUAL REPORT STAFF OF THE OFFICE OF COMMUNITY LIBRARIES

1982

Ruth C. Johnson Chief, Community Libraries Daniel P. Teisberg Book Selection Librarian

Kathleen Johnson Children 1 s Specialist Joanne Hofstede Administrative Aide Judith Thompson Library Aide II

-6- ANNUAL REPORT STAFF OF THE OFFICE OF COMMUNITY LIBRARIES 1982

Substitutes - Library Aide I

Babineau, Mary Library Aide I Boyce, Mari beth Library Aide I Cannon, Norman Library Aide I Christianson, Yvette Library Aide I Conlon, Mary Ann Library Aide I Crawford, Marian Library Aide I Cron i n , Ma re Library Aide I ' to September 28 Eckblad, Sherlee Library Aide I ' to May 3 Everett, James Library Aide I ' to Apri 1 26 Gi 1bert, Ann Library Aide I Hayward, Ronald Library Aide I ' September 21- Hunter, Patricia Library Aide I Jarvenpa, Diane Library Aide I Kidd, Martha Library Aide I Lamden, Alan Library Aide I ' September 22- Markos, Mary Library Aide I Marple, Richard Library Aide I , to October 4 Milewski, Sharon Library Aide I Pederson, Daniel Library Aide I ' September 27- Richard son, Ruth Library Aide I ' October 7- Siemers, Mae Library Aide I Turnbull, Patricia Library Aide I Wes 1ey, Carol Library Aide I ' to December 27

-7- ANNUAL REPORT STAFF OF THE OFFICE OF COMMUNITY LIBRARIES 1982

Substitutes - Preprofessionals/Librarians Bush, Virginia Library Assistant, October 6- Cavanaugh, Jerome Preprofessional, to September 3 Dussol, Elizabeth Preprofessional Harman, Vern Preprofessional, October 5- Henderson, Floyd Li bra ri an Herther, Nancy Librarian Jarzyna, Stephen Preprofessional Jensen, Terese Preprofessional Jorgensen, Sheila Librarian II Little, Laurie Preprofessional Mccree, Ann Library Assistant Redpath, Susan Preprofessional, October 22 Rubens, Donna Preprof es s ion a 1 Score, David Preprofessional Simmons, Barbara Preprofessional Stewart, Cathy Preprofessional Thompson, Lois Library Assistant

-8- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER COMMUNITY LIBRARIES TOTAL CIRCULATION - 1982

Agency Gain+ (by rank) 1982 1981 Loss- %

Washburn 292,569 294,876 2,307- .8- Wal ker2 238,216 236,486 1,730+ . 7+ North Regional 233,219 233,439 220- .1- East Lake 182,361 172,814 9,547+ 5.5+ Nokomis 178,518 170,933 7,585+ 4.4+ Roosevelt 110,135 l15 ,079 4,944- 4.3- Northeast 105,201 107,586 2,385- 2.2- Linden Hi 11 s 104,035 108,101 4,066- 3.8- Southeast 91,365 88,119 3,246+ 3.7+ Webber Park 59,960 57,734 2,226+ 3.9+ Hosmer 50,379 52,208 1,829- 3.5- Franklin 33,903 35,848 1,945- 5.4- Sumner 25,975 27,119 1,144- 4.2- Pierre Bottineau 23,565 26,072 2,507- 10.0- Bookmobile3 11,547 51,715 40,168- 77. 7-

TOTAL 1,740,948 1,778,129 37, 181-

NOTES: 1) Summer schedules were extended in 1982 to include May and September; EL, LH, NK, NR, NE, SE, WA, and WN were closed seven more Saturdays than in 1981. 2) Walker new building opened February 22, 1981. 3) Bookmobile service ceased April 23, 1982.

-9- COMMUNITY LIBRARIES REFERENCE AND DIRECTIONAL QUESTIONS ANNUAL SUMMARY 1982

Agency 1982 1981 % G+/L-

North Regional 73,437 58,226 26.1+ Wal ker1 68,360 82,492 17.1- Washburn 47,139 48,684 3.2- Nokomis 45,819 45,442 .8+ East Lake 37,978 38,605 1.6- Northeast 36,327 31,379 15.8+ Linden Hi 11 s 23,716 28,979 18.2- Southeast 20,343 22,706 10.4- Roosevelt 18,322 23,105 20.7- Franklin 18,287 11,345 61.2+ Webber Park 17,420 15,907 9.5+ Hosmer 17,082 16,643 2.6+ Pierre Bottineau 5,537 6,941 20.2- Sumner 4,994 7,304 31.6- Bookmobile2 1,547 8,928 82.7-

Totals 436,308 446,685 5.4-

1) Walker Community Library opened in a new building February 22, 1981. 2) Bookmobile ceased operation on April 23, 1982. Note: Figures are derived from surveys using statistical sampling techniques and do not constitute actual counts.

-10- COMMUNITY LIBRARIES REFERENCE QUESTIONS (Excludes directional) 1982

Combined Totals Agency In person Telephone 1982 1981 % G+/L-

Bookmobile 1 793 5,409 85.3- East Lake 12,617 3,561 16,178 14,218 13.8+ Frankl in 7,024 2,757 9,781 7,677 27.4+ Hosmer 7,370 3,314 10,684 10,486 1. 9+ Linden Hi 11 9,463 2,844 12,307 16,063 23.4- Nokomis 12,142 2,578 14,720 14,030 4.9+ North Regional 20,891 6,647 27,538 21,958 25.4+ Northeast 9,692 2,892 12,584 11,958 5.2+ Pierre Bottineau 3,636 701 4,337 5,007 13.4- Roosevelt 11,249 2,057 13,306 17,034 21. 9- Southeast 6,693 1,219 7,912 6,782 16.7+ Sumner 3,090 749 3,839 3,871 .8- Wa 1ker 32,929 5,406 38,335 40,392 5.1- Washburn 23,228 4,842 28,070 27,351 2.6+ Webber Park 7,016 1,079 8,095 7,920 2.2+

Totals 167,833 40,646 208,479 210,156 .8-

1) Bookmobile ceased operation on April 23, 1982. 2) Walker opened in a new building February 22, 1981. Note: Figures are derived from surveys using statistical sampling techniques and do not constitute actual counts.

-11- COMMUNITY LIBRARIES ACTIVITY REPORT - MEETINGS AND PROGRAMS 1982

Total times Steff Presentations Total film Estimated meeting rooms Estimated Total Estimated Agency programs attendance used attendance times attendance

Bookmobile none none none none none none East Lake 9 765 27 612 154 3304 Franklin 7 221 37 753 26 670 Hosmer 12 391 14 245 107 2837 Linden Hills 12 442 1 3 130 2770 Northeast 7 391 5 213 50 1152 Nokomis 11 565 7 89 139 5384 North Regional 12 753 92 1669 64 1825 Pierre Bottineau 6 273 none none 91 2786 Roosevelt 11 430 none none 171 3980 Southeast 6 372 19 185 148 4419 Sumner 5 238 105 4136 113 1672 Walker 8 499 88 1958 143 4412 Washburn 9 1031 37 1089 125 2955 Webber Park none none none none 209 4601

Totals 115 6371 432 10,952 1670 42,767

There are no meeting rooms at Pierre Bottineau, Roosevelt and Webber Park. Total times meeting rooms used refers to outside organizations who have filled out meeting room applications, e.g.: Audubon Society, Great Books, etc.; no staff is involved. Staff presentations include outside contacts, e.g.: school visits and groups coming to the library for story hours, puppet shows, class visits to the library, etc.

-12- COMMUNITY LIBRARIES DEPOSIT COLLECTIONS 1982

Agency Collections Books Assembled Issued East Lake Ebenezer Park Apartments, 2700 Park Avenue 5 245 Senior Citizen Center, 3205 East 37th Street 3 75 Total 8 320

Franklin Augustana Nursing Home, 1007 East 14th Street 5 996 Ebenezer Hall, 2545 Portland Avenue South 5 1026 Fifth Avenue High Rise, 2419 33rd Avenue South 2 150 Total 12 2172

Hosmer Walker Methodist Residence and Health Cente~ Inc. 3710 Bryant Avenue South 6 483

North Regional Baptist Residence, 512 49th Avenue North 2 90 Hamilton Manor, 1314 44th Avenue North 3 145 Messiah-Willard Child Day Care Center, 1530 Russell Avenue North 2 101 Pilgrim Rest Child Development Center, 5100 James North 3 120 Riverview Nursing Home, 4659 Lyndale Avenue North 2 31 St. Olaf's Residence for the Elderly, 2912 Fremont Avenue North 2 200 Total 14 687

-13- Deposit Collections for 1982 - continued

Northeast

Pillsbury School, 2255 Hayes Street Northeast 1 69

Sumner Bryant-Glenwood Educare Center 430 Bryant Avenue North 9 124 Bryn Mawr Child Care Center, 256 Upton Avenue North 6 63 Northside Child Development Center, 1011 14th Avenue North 8 161 Northstar Day Care, 1704 Dupont Avenue North 1 14 Total 24 362

Walker

Jones-Harrison, 3700 Cedar Lake Avenue 7 351

Washburn

Grand Avenue Rest Home, 3956 Grand Avenue South 3 90

Webber Park Pilgrim Rest Child Development Center, 5100 James North 3 118

Grand Total 78 4652

-14- COMMUNITY LIBRARIES BOOK SELECTION LIBRARIAN ANNUAL REPORT 1982 As 1982 began the Library was facing the prospect of sizable budget cuts, and while they did not turn out to be as severe as we first had feared, they presented us with real difficulties as we tried to maintain our service. The Community Libraries' materials budget was reduced 11.7% from 1981, but since additional amounts had to be encumbered to meet ris­ ing costs in the relatively inflexible continuations and periodicals accounts, the decrease in our book budget turned out to be 17.2%. We had already decided in 1981 that any cuts in the 1982 book budget should be made in ways that took into consideration 1981 ex­ penditure per category related to 1981 circulation per category. Paperbacks appeared to be most productive of circulations per dollar spent so we were determined to maintain the level of paperback pur­ chases. To do this we had to cut back in adult and juvenile current titles, adult and juvenile replacement titles, adult and juvenile phonorecordings, and Booking Ahead uncataloged hardbounds. Of the 68,422 items ordered, 29,975 were uncataloged paperbacks, 3,682 were uncataloged Booking Ahead hardbound volumes, 1,025 were phonodiscs and phonotapes, and 33,740 were ordered as additions to the cataloged collections. In spite of the reduced book budget, community library agencies might have shown a slight overall increase in 1982 circulation over 1981 had budget constraints not also caused the suspension of book­ mobile service in May. In any case, our 1,740,948 total circulation, while 2.09% less than the 1981 level, was still higher than that of any other year since 1975. This year we pursued the annual review of periodicals with par­ ticular vigor, canceling over 200 of the subscriptions coming up for renewal. This resulted in a net reduction of our anticipated period­ ical costs of 17.2%, even after adding in the cost of new subscrip­ tions. Unfortunately, the price of periodicals rose even faster than had been anticipated and our expected saving was not realized. The total number of periodical subscriptions in community li­ braries at the end of 1982 was 1,970 as compared to 2,168 at the beginning of the year, yet the total cost of these subscriptions as measured by price at last billing rose by $784.47. The continuations list was closely reviewed also, but since it had already been pruned extensively in past years, the opportunity for cost reductions was somewhat limited.

-15- Our objective weeding method has now become a standard part of our weeding program. Twenty-two collections were weeded by this method in 1982, although the work had not been completed on some of them by the end of the year. Included were adult fiction collec- tions at East Lake, Hosmer, Linden Hills, North Regional, Northeast, Pierre Bottineau, Roosevelt, and Southeast. Adult nonfiction collec­ tions were weeded at Hosmer, Linden Hills, Northeast, Pierre Bottineau, Roosevelt, Southeast, Sumner, and Washburn. Juvenile collections were weeded at Linden Hills, North Regional, Pierre Bottineau, Roose­ velt, Southeast, and Washburn.

Since we began objective weeding in late 1978, the analysis of the systematic samples drawn from the shelved collections, which must pre­ cede determination of the appropriate weeding guidelines, has been done manually. Since this is quite time-consuming, I have been doing it at home on my own time, but I have found this to be increasingly burdensome.

This fall Diane Wachs of the Acquisitions/Electronic Data Pro­ cessing Department developed a program by which the collection samples can be analyzed by computer. It takes less than an hour to key-punch the data, verify it, and run the program, which produces eight per­ mutations of the data. I estimate that it takes me between five and eight hours to do the multiple sorting, computation, and tabulation involved in a manual analysis. The time required to process the nine­ teen samples I analyzed manually in 1982 before the computer took over must add up to more than three weeks.

When the special project to purchase processed books for the Walker Community Library ended last December there was still about $17,000 remaining in the capital fund that had been established to build up the collection. Since the tremendous increase in the use of Walker brought with it increased loss of materials it was decided to expend this remaining money in an 18-month replacement program. By year's end we had submitted orders for 200 phonodiscs and phonotapes and 685 books under this program.

This year we continued to benefit from the ab~ work of Judith Thompson who continues to serve as clerk-typist II for me and the Children's Specialist, Kathleen Johnson. She deals with the great quantity of clerical work which in years past seemed certain to bury me. She also drew the systematic collection samples for eighteen of the twenty-two objective weeding projects undertaken in 1982.

On May 24 a new Silver Reed electric typewriter was installed in Mrs. Thompson's office. It replaced an IBM that had been superan­ nuated by the Catalog Department and which in its senescence could no longer march a straight line across a page.

-16- Considering that budget cuts made 1982 a time to maintain and hold the line rather than a time to embark on new projects, this has been a fairly successful year. Looking ahead, we can think of a number of matters that should be addressed next year. We need to find a way to get better utilization of the replacement pool. We need to weed and upgrade (and possibly reduce the size of) the community libraries' reference collections. We should increase the Booking Ahead quotas while encouraging community agencies to make more use of the special order procedure to obtain duplicate copies of popular titles. We should train staff at community li­ braries so they could draw their own systematic samples for ob­ jective weeding. We should make an analysis of 1982 circulation patterns, drawing our samples from the whole year instead of a single circulation cycle. Finally, I need to spend more time visiting the individual libraries to talk over book selection problems of concern to each particular agency. Respectfully submitted,

,. ' ;·--- hMuJ ;? Iµ~~ Daniel P. Teisberg Community Libraries Book Selection Librarian

-17- DISTRIBUTION OF ITEMS ORDERED ON 1982 COMMUNITY LIBRARIES BOOK BUDGET

(100) (200) (800) (059) (300) (900) (600) (500) (058) (400) Encyclopedias Adult Adult Booking Adult Adult Juvenile Juvenile Juvenile Juvenile & Reference Current Replacements Ahead & Teen Phonodiscs/ Current Replacements Paperbacks Phonodiscs/ Agency Books Books Books Paperbacks Tapes Books Tapes Totals EL 34 1761 411 301 1294 49 611 249 762 28 5500

FR 17 625 118 120 980 30 314 171 691 22 3088

HO 18 647 199 138 1375 33 314 95 733 22 3574

LH 22 1035 228 216 1043 41 447 222 864 24 4142

NE 23 1050 248 216 1053 45 447 193 798 24 4097

NK 32 1760 434 299 1253 56 612 458 898 28 5830

,_.I NR 47 3059 916 510 2051 68 814 560 1365 44 9434 00 I PB 7 325 8 120 520 23 150 1 425 16 1595

RO 23 1006 179 216 1100 42 553 254 860 24 4257

SE 24 1119 278 219 972 41 449 193 739 24 4058

SU 16 626 178 119 915 30 314 191 651 22 3062

WA 40 2257 392 514 2008 70 788 492 1412 43 8016

WN 40 2306 739 514 2196 81 808 742 1398 44 8868

WP 13 491 96 180 946 33 294 157 673 18 2901

Totals 356 18067 4424 3682 17706 642 6915 3978 12269 383 68422

Does not Include 685 replacement volumes and 200 phonodiscs/tapes ordered for Walker Community Library on the Capital Fund Account. CHILDREN'S SPECIALIST ANNUAL REPORT 1982

A renewed emphasis on the importance of parents, teachers and librarians sharing the enjoyment and pleasure of reading with chil­ dren was very evident in 1982. I attended two programs that dealt with this topic. Reading consultant Bill Halloran gave a workshop at Keewaydin School in February emphatically urging teachers to read, read, read to their children. In the fall, Jim Trelease, author of a new book, The Read-Aloud Handbook, spoke to the public at a B. Dalton sponsored event. I had been in touch with the publisher and arranged for a pre-lecture dinner with Mr. Trelease and a variety of people interested in children and books. Most children's librarians have long recognized the impact that parents and teachers have on the development of a child's love for reading but it seems to have taken two "outsiders" to really get the media's attention. We have collectively been too quiet in sharing our love and enthusiasm for the joys of reading. One anticipated long term outcome is that MPLIC librarians will be willing and able to present programs both in the library and in the community on the value and importance of adults sharing books with children. Lois Ringquist and I began to work toward this goal by presenting a three­ hour workshop called "What's So Great About Books?" in November to 25 WISE/GISE staff members and tutors. To help in getting the word out to parents, the second edition of our well-received publication, "Books for the Very Young," was produced and distributed beginning the Week of the Young Child in April. In the fall, a bibliography was prepared for staff working with parents and teachers to use in recommending good read-aloud titles for 4-6th graders. Summer reading, a nine-week motivational program geared partic­ ularly to primary and intermediate age children, got off to a shaky start. After a volunteer who was to design the artwork backed out at the last minute, staff artist Betty Beedle took over with exciting results. The video game theme of Book Invaders (a combination of Space Invaders and Pac-man) featured fluorescent blue and orange colors and a maze-like reading record where children recorded their books. Those who read eight or more library books were to receive a coupon for free admission to the Science Museum of Minnesota's Children's Center, but unexpectly the SMM decided to close the Chil­ dren's Center on June 30th and we were left "holding the bag" as far as a reward for the participants went. After many frantic days and meetings, the decision was made to keep the planetarium open for at least several more months. Hastily new coupons were printed up en­ titling children to free admission. Though some of the momentum was lost, the great appeal of the theme prevailed and in the end more than 4,900 children participated, with over 2,700 completing eight

-19- or more books. Photographs of Washburn 1 s elaborate game board and Walker Library's two large bulletin boards of ''Book-man" plates with dots for each book read were submitted to School Library Journal and were featured in their October issue. With that mention and also one in another library periodical, we received numerous requests from librarians around the country and even from one commercial firm for samples of our artwork and publicity. Programs sponsored by MELSA were the highlight of our summer activities. Thirty programs, two at each agency, were presented with a total attendance of over 3,100 children. Though library film programs were severely curtailed, demand was high for the limited number offered. I want to strongly recommend a reconsideration and resumption of film programming for preschoolers and school-age children in the near future. Quality programming for children is a strong link between the child and the resources of the library. Fall of 1982 saw a massive reorganization and consolidation take place in the Minneapolis Public School system. Eighteen schools were closed and the number of students being bused increased dramatically. Librarians continued to make school visits whenever possible but a­ chieving the desired results has become increasingly difficult. Chil­ dren contacted in the school environment often do not live in the community, and that has a dramatic effect on library use. This situa­ tion is strikingly different from the days when children stopped by after school to apply for library cards and borrow the books talked about during the school visits. A letter to elementary school principals, teachers and media specialists was distributed in May, giving information about the summer reading activity program. A committee met during the fall to discuss school contacts. Another letter was drafted to tell about library services and the winter reading activity BOOK BINGO. As in the past years emphasis on books and story activities for the preschool child remained strong. Storyhour programs for toddlers were held at some libraries with more scheduled in 1983. This new age group is a natural target for expanded library service and pro­ gramming, with the young parent benefitting from suggestions on using books and libraries with even the youngest child. Cardboard books continue to be a popular addition to the picturebook collections. Story programs continue to be scheduled during the daytime hours, but more and more librarians are responding to changing family situa­ tions and are now offering evening story times to allow the working parent to have this experience with his/her child. I planned and presented a variety of film programs in Heritage Hall. One major film program was held each month during June, July and August, and a Winnie-the-Pooh film festival was held during Teachers Conference in October with over 700 hundred people attending.

-20- A series of films for children were offered on three Saturdays in December in cooperation with the Downtown Council. Over 600 people attended. In the spring, each district and the Children's Room presented a Mad Hatter's Tea Party storyhour in connection with the Children's Theater's production of Alice in Wonderland. A pair of tickets was given away as a door prize at each program. A special Book Week program was held in the Children's Room on Saturday November 13 featuring Susan Pearson, author of numerous children's books and Carolrhoda Books editor, and Emily Crofford, author of Stories from the Blue Road and A Matter of Pride. Emily Crofford also spoke at all the libraries in District IV. Three meetings were planned for staff working with children. On March 2nd, everyone participated in Booktalking: A Second Chance. In­ dividuals presented a short booktalk on a title or titles that may have been forgotten or poorly packaged but were still good. The next meeting was on May 18th to discuss summer reading options. On October 5th a wrap-up meeting was held to talk over the summer's events and activities. I continued to make visits to all community libraries. During January - March, I worked a total of 11 days at Washburn Library. It was most beneficial to get back in direct contact with the public. I also worked at Webber Park and presented two storyhours. Children's Services lost one of its gentlest librarians with the retirement of Alma Stevens. Unfortunately we lost more than a capable library assistant as the one position was then split between two li­ braries, two days at Roosevelt and three days at Linden Hills. I made many contacts with Minneapolis Public Schools staff in­ cluding Warren Gerecke, A-V specialist; Phyllis Thornley, learning materials; Gladys Sheehan, head of media services; Louise Botko, language arts specialist; Pat Schumacher, media specialist on special assignment; Joe Winter, head of field trips, Safety and Community Resource Volunteers; and Verla Klassen, reading specialist who will be presenting a program for our staff early in 1983. Additional community contacts included staff from the Children's Theater community affairs and conservatory school, Mark Meister, director of the Children's Museum, staff from Washburn Child Guidance Center, the Minnesota Council for the Gifted and Talented, and re­ presentatives from local publishing houses, Lerner, Carolrhoda, Car­ nival Press and Winston Press. The Kerlan Collection at the University provided an excellent series of forums during the summer. Ginny Moore Kruse spoke on the Cooperative Children's Book Center; Louisa Smith on H.R. Millar; and

-21- Booklist editor and author Betsy Hearne on reviewing children's books. I also attended the Chase Lecture by the distinguished author Natalie Babbitt on June 22, 1982. Other community events related to children and books that I participated in were a talk on Hmong folklore by Professor Charles Johnson from Macalester College, the Great Midwest Bookshow and the Book Week Review session and dinner featuring Esther Hautzig at the University. I attended many challenging workshops and meetings at the three day National Council of Teachers of English Conference in April. Issues dealing with censorship were the dominant theme of the con­ ference. I also participated in two ALA conferences: ALA's first teleconference on Marketing for Libraries in January and the annual convention in Philadelphia in July. In October, I was selected to be a participant in the Library's Spring Hill Conference. The hours spent there were challenging, ex­ hilarating, frustrating and rewarding. As an outcome of the con­ ference, I am a member of the task force set up to explore the issue of reading awareness.

I took a summer school class "Introduction to Computers 11 at the University and attended a workshop sponsored by the WISE/GISE/CRV on computers in the classroom. I continued to serve as the Library's representative on the WISE/GISE board which in September was restruc­ tured and merged with Community Resource Volunteers (CRV) under the title WISE/GISE/CRV Volunteer Services. I served as MPLIC's repre­ sentive on MELSA's Children and Young People's committee and also served on the subcommittee on staff workshops. In addition to the above, I participated in the Director's Ad­ visory Council meetings, cable TV meetings, Library Slide Show com­ mittee, Staff Association Nominations Committee and attended a variety of meetings including Reference Update, Community and District Li­ brarians' meetings. Fewer titles of books were examined in the Book Selection Room this year. Whether it was as a result of publishers cutting back on their lists, sending fewer gift/review copies or my ordering less, I'm not certain. 1130 new titles were added to the collection. In addition, 127 uncataloged items went through the Book Selection Room. As in the past, publisher's plan and gift books not added to the collection were used as door prizes during the summer reading program or given to the Friends. A total of 189 books were not added. The trends noted last year-toddler books, pop-ups, and toy books and teen romances-continued strong. To this can be included the books in the 11 Choose Your Own Adventure 11 format, in which the reader makes choices as to the outcome of the plot. Movie tie-in books, especially E.T., were in constant demand. Duplicate copies were purchased for most of the plays presented by The Children's Theater.

-22- Thousands of children's books came into our office for 11 pool 11 consideration. Children's Room transferred over 900 of these books to their collection. With so many books going out of print rapidly, the pool takes on more importance. Several children's librarians and library assistants came down to select additional titles for gaps in their collections or duplicates of in-demand titles. It is hoped that more effective and efficient use can be made of the pool collection in the future. Though at times this past year I seriously doubted MPLIC' s com­ mitment to children, I remain confident that we will continue to consider work with children an integral part of our library service. Though their numbers might decrease, there will always be children with whom to share the joy of books and reading. There will always be a need for good staff members with enthusiasm for books and with expertise to respond to children's special needs and interests. As Caroline Arden of the Catholic University so emphatically put it at the all-staff meeting in October, service to children must be one of the highest priorities of library service. Some hopeful signs do exist for 1983. All libraries will begin the new year with BOOK BINGO, a winter reading activity, which will take place January 17 - March 17. In an attempt to increase com­ munication and cooperation among staff members working with children, a Children's Services newsletter will begin in January. By working together we will be able to meet the challenges of library service in the 80's and make it the best bargain in town. Respectfully submitted,

Kathleen Johnson Children's Specialist

-23- DISTRICT I ANNUAL REPORT 1982

District I staff got to know each other even better during the year because of a little experimenting in meeting format. In May we started having luncheon meetings which proved to be very popular. The location was varied throughout the district to include restau­ rants such as the Garden Court, Winfield Potters, Emily's Lebanese, Rabatin's, and Duff's Smorgasbord in the Ward's Terrace. We told John Prazniak that we knew the real reason he decided not to retire was that we hadn't hit all the restaurants yet! Later in the year we also tried pot lucks at each library in turn. This went over really well too! The staff felt that relaxation in an informal at­ mosphere added a new dimension to communication. During the first part of the year we talked about record keep­ ing and report writing, including ways to improve the methods we used, such as diaries and message centers. Later topics included public relations, staff etiquette and telephone courtesy. Since all supervisors in the district attended the workshop on problem employees held at East Lake June 4 and thought it was an excellent presentation, we followed it up in our own meetings. Mr. Kimbrough met with the staffs in the district during the year and we discussed current library trends and concerns. In September, we began working on some ideas generated and inspired by the "Crossing Over" theme of the library's upcoming 100th anniversary. Occasional trading of staff among agencies was both enjoyable and beneficial. It worked out well when someone was needed to fill in for a story hour or emergency illness. We agreed it would be good to pursue and expand on this. In addition to getting a greater feel for other agencies in this way, staff also continued to be in­ volved in various community organizations and pursuits. The Library Board held its July 15 meeting at North Regional, and that was my opportunity to address them for the first time. My comments covered the diverse characteristics of District I libraries, as well as the unique services of North Regional and current happen­ ings. It was also a pleasant way of indicating the rewards of working in District I! Respectfully submitted,

Kay Seymour District I Librarian

-24- BOOKMOBILE ANNUAL REPORT 1982

The Bookmobile ceased operation on April 23 after forty-three years of service. Economic factors and changing patterns of usage were factors in the Library Board's decision to discontinue service. Originally aimed at supplying library materials to outlying areas of the city, the Bookmobile service included many school stops. By 1967 three vehicles were in operation. In the following years new community libraries were opened in the metropolitan area, while at the same time the population became generally more mobile. As the demand for service declined, the number of trucks in service dropped from three to one. The present Revcon van was put on the road February 11, 1980. Since it operated on its own power source, making it unnecessary to plug the Bookmobile into a power box, it was possible to operate with a new stop schedule beginning in April of that year. "Old Blue," the Gerstenslager vehicle which had been replaced by the Revcon van, was put up for sale in May 1982, after having been in storage at the North Regional Library garage. The newly retired Revcon took its place in the garage, where it remained through the rest of the year. Some very nice television and other media news coverage marked the end of the Bookmobile era. Steady patrons expressed sorrow at losing this service, but apparently understood the economic necessity of the action, as complaints were minimal. Many patrons were evident­ ly using community libraries, and the North Regional staff noticed many former Bookmobile patrons were using that agency. After learning of the impending close of the Bookmobile service, users wished the staff luck in finding other jobs. Among the staff serving at the time, driver William Shaw became the community library delivery man. Sherlee Eckblad took a permanent part-time position at the Pierre Bottineau Library, and Ray Everett filled a similar post at North Regional. Pat Turnbull became available for substitute work. Pat had gained a little extra publicity for the Bookmobile in February when she was interviewed by the Minneapolis Star and Tribune after win­ ning first prize in their salad recipe contest. Winter weather caused a number of problems for the Bookmobile during its last season of service. It was closed January 20 and 22 due to snowstorms. One day snow in the alley prevented parking in the usual place at the Christian Union Home, and the van had to park on Lowry Avenue. Another day the staff had to dig themselves out after being stuck at 34th and Garfield. On February 8 the truck could not park on Franklin and Dupont because of a parking ban on the even side of the street. The Bookmobile parked on Lincoln be­ tween Colfax and Dupont, having left a sign directing patrons.

-25- Mechanical malfunctions made some inroads on service too. The truck was out of service January 13-18 (4 days) because of the re­ pair of the gas tank, steps, tires, and need of a tune-up. The transmission was repaired January 26, after the truck had broken down on Wayzata Boulevard and Lyndale the evening before and been towed. Generator problems made it necessary for the Bookmobile to come in early February 9, closing at the Como stop at 6:45. The van was started the next day and went out as usual.

Although the closing of the Bookmobile in 1982 meant the end of a phase of the Minneapolis Public Library, it opened for many patrons a new vista of library service.

Respectfully submitted,

Kay Seymour District/Regional Librarian

-26- NORTH REGIONAL LIBRARY ANNUAL REPORT 1982

The Friends of the Library sponsored a Harvest Social October 26 to encourage membership and to recruit volunteers for Homebound ser­ vice and other activities. The event was also an opportunity for the Friends to present a Minnesota flag to North Regional. Another mem­ orable part of the program was the presentation of a memorial to Lorraine Fortin, a longtime community leader. The splendid lithograph "METRO" by Michael Delacroix was made available by Tom Massey, the developer who had been involved with plans for the Bremer School site. It was presented by George Lillquist, former principal of Bremer, and was subsequently hung in the North Regional meeting room. Cecil Young of the Friends announced a perpetual memorial of books in honor of Carol Pidcock. The program also included remarks by Joseph Kimbrough, Lee Burress, and Harold Kittleson. Visitors enjoyed flute music, re­ freshments, and a tour of the Emerson Room. Stormy winter weather forced the library to close at 5:30 p.m. on January 20 and at 3:30 on January 22. Becasue of a blizzard the li­ brary was closed all day December 28. Some problems with vandalism and disturbances began in March. The following record of incidents was kept for the year: March 18 Strewn paper, burned matches, lipstick on mirrors in men's room March 24 A man exposed himself to some young girls March 25 Disruptive children March 31 Another exposure incident June 16 Firecracker thrown into the building June 26 Window under the bridge toward Fremont blown out June 28 Paper set on fire in men's room June 30 Firecracker lit in basement Girl spit on people from upstairs July 4 Fire set in dumpster, which was chained shut July 6 Cherry bomb or rocket thrown into book drop July 10 Window broken August 23 Children stole tire valve covers in parking lot September 13 Teenage girls were in a fight in parking lot October 13 False fire alarm as the "Monster Movies" ended A fight among youths in the parking lot Men's room plugged up

-27- October 13 Completely broken chair from reading tables found October 21 False fire alarm October 22 Three youths pulled knives on each other in the parking lot and were taken away by police October 25 False fire alarm November 19 Junior high boys threw paper around the parking lot after overturning the free newspaper racks November 22 Cracked window November 30 Battery stolen from under hood of patron's car In two entirely different situations, staff called the emergency ambulance for a man injured in a traffic accident at Lowry and Fre­ mont, and for a man with chest pains who collapsed in the front en­ tryway. It was a delight to get some new microfiche readers in February and June. Most patrons seemed to prefer them to the microfilm ma­ chines, and one or two patrons brought in their own cards to use in the fiche readers. Locations codes were much appreciated, and we received an increase of phone calls from patrons who had received call numbers from other libraries. Books on how to make and protect money were in demand, and reflected the trend and concern of the times. Unusual topics requested included the history of pine coffins, how to stage a mock weeding, and braille lessons on cassette. The number of reserves dropped sharply when the new fee of $1.00 went into effect the first of the year. Patrons often said they were un­ willing to pay the fee and would come to the library more frequently or phone in requests. The number of reserves remained low through­ out the year. Displays during the year included books on politics, children's books to buy, Christmas, monsters, and large print. A "School Days" display in September was popular. A "Staff Recommends" cart was started in April and proved to be an instant success. Distribution of tax forms was a widely used service. Racks for free newspapers were put in the lobby in September. Objective weeding of adult and teen fiction was completed during the summer, and was followed by juvenile books in September. That project was completed by the end of the year. As a part of a library wide survey, in-house circula­ tion was counted in November for six days. The technique of "merchandising" juvenile books was tried with considerable success. Several times a month two tables featured books on a particular topic such as winter, Caldecott winners, his­ torical books still as popular today as they were in their original era, etc. These books moved very quickly. One-third of all non­ school related requests from grade school children and half of all

-28- teen requests for Judy Blume's books. Also popular were Little House on the Prairie, Where the Sidewalk Ends, Garfield the Cat, and books on karate. There seemed to be a growing demand for the durable, card­ board-type of toddler books. Numerous copies were bought on paperback buying trips to Bookmen. The additional juvenile paperback rack which arrived helped immensely to make the soft cover items accessible. Five classes from Northstar School visited during May to learn how to use the library, and Mr. Benidt publicized the upcoming summer read­ ing program during his school visits that month. The summer reading program got off to a fast start, and by the end of June 300 children had signed up. The Beanstalk Puppeteers performance June 9 attracted approximately 300 people, by far the largest crowd for any program within memory! Library Board member Lee Burress gave a performance as the Wichita Kid in July, singing cowboy songs and telling cowboy sto­ ries, all of which was thoroughly enjoyed by the youngsters. By the end of July over 400 children were involved in the summer reading pro­ gram, and film programs averaged more than 100 in attendance. The finale, August 11, had a whopping attendance of 150. Of the 430 who had signed up, 255 readers finished the program by reading at least eight books. The fall season started out enthusiastically, and three day-care centers continued to come regularly to the early preschool story hour. Attendance at preschool programs had gone up considerably, and many mothers said how much they wished we still had a regular film program, as was the case before budget cuts took their toll. The "Cartoon Festi­ val" December 29 drew a post-blizzard group of 25 viewers. David Benidt also served on MPLIC's 100th anniversary editorial committee. African folktales were presented in an entertaining Minneapolis Project program by the Black Theater Alliance Febryary 23. Due to bad weather, the DeStijl art slide show, co-sponsored by the Walker Art Center, was cancelled March 11. The new meeting room policy and fee schedule going into effect at the beginning of the year made it neces­ sary for groups such as the University Community Programs classes, the College for Working Adults, American Association of Retired Persons, and one of the TOPS groups to discontinue use of that facility of the library. The College for Working Adults' video equipment remained in the building for a couple of months, being used by a few students. The library's study rooms were used extensively; and a counselor in the non-public division of the Minneapolis Public Schools used one of the carrels for her work, since by law she could not meet with students on public school property. I continued to attend Northside Agencies meetings, which were held at such locations as Northside Adult Services and the Sumner-Olson Council building, as well as North Regional Library. North Regional lost two of its excellent workers during the spring. A member of the original crew back in 1971, Helen Larson said goodbye April 10. Patrons joined staff in wishing her a happy retirement. Shirley Greene left her shelving position April 16 to move out-of-state

-29- and was also greatly missed. That position was filled June 1 by Bev Anderson, who had been a North Regional page in the early days. Mrs. Larson's position was filled by two half-time assignments. Ray Everett was appointed as a part-time Aide I, and a portion of Florence Mayes• time became available following termination of Bookmobile ser­ vice. Kalin Neumann was welcomed back to North Regional as janitorial worker in September, following several months at Webber Park and Walker libraries. Dennis Hanson was placed at Central Library. Cheryl Kipp volunteered for part of the year as a patron assistance monitor and was of tremendous help to the staff. Kris Motzko spent the summer as a CETA youth worker. Unfortunately Therese Stanton of the Urban Corps, who came in October, could not continue in that posi­ tion and a replacement could not be found for her. A truck trying to drive through the parking lot hit the bridge November 23, but caused no damage. In December a house explosion six blocks from the library knocked over books in the workroom and caused flakes from the plaster ceiling areas to give custodial staff a good cleanup job. Repairs during 1982 included the air conditioning, elevator, office Silver Reed typewriter, voltage on the security sys­ tem, and broken windows. In the replacement of old malfunctioning equipment, North Regional received a new cash register, adult area clock, and coin-operated typewriter. In addition to the arrival of a new juvenile paperback carousel, literature racks were installed near the copier machine to accommodate giveaway brochures, making excellent use of that wall. Fifteen new study chairs replaced unrepairable broken seating. The seldom-used reader-printer was sent to the Central Library. All these improvements added to the efficiency and service of the North Regional Library. Respectfully submitted, 11a;1-~~· Kay Seymour District/Regional Librarian

-30- 1982 USE OF NORTH REGIONAL MEETING ROOMS

Group Uses

City Planning Department - Jordan Site Reuse Committee 7 Fremont Community Health Service 6 Friends of the Library 3 Gavel Group 1 Hennepin County Adult Foster Care 9 Minneapolis Energy Coordinator's Office 1 North Minneapolis Human Services Council 1 Northside Agencies 3 Tops #3 49 Univeristy of Minnesota, Community Programs Class 11

-31- ANNUAL REPORT STAFF OF THE NORTH REGIONAL LIBRARY AND BOOKMOBILE 1982

Kay Seymour District/Regional Librarian David Benidt Librarian II Lois Esterly Librarian II .6 Phyllis Olthoff Librarian II Roger Hurd Library Assistant .4, April 3- Florence Mayes Library Aide II Jean Havrilak Clerk Typist II Marlys Bates Library Aide I Gloria Busch Library Aide I .6 James Everett Library Aide I . 5' May 3- Mar 1ene Gildea Library Aide I .6 Arlie Kjeseth Library Aide I .6 Helen Larson Library Ai de I' to Apri 1 16 Beverly Anderson Library Page I, June 1- Shirley Greene Library Page I, to May 11 Bernard LaFerriere Li bra ry Page I Ray Franceen Janitorial Engineer Dennis Hanson Janitorial Worker, to September 7 Kalin Neumann Janitorial Worker, September 7- Wi 11 i am Shaw Bookmobile Driver, to April 23

Temporary Part-time Staff Floyd Henderson Librarian II - North Regional Sherlee Eckblad Library Aide I - Bookmobile, to April 20 James Ray Everett Library Aide I - Bookmobile, to April 21 Patricia Turnbull Library Aide I - Bookmobile, to April 23

-32- NORTHEAST COMMUNITY LIBRARY ANNUAL REPORT 1982

Herewith is submitted the annual report of the Northeast Com­ munity Library for the year 1982. We continued to be reasonably busy at Northeast. Many people came in to browse and do their reading, etc., in the library but did not always take material out. Students studied in the library during hours their respective school libraries were closed. Teach­ ers encouraged students to read at least one of the classics, so we had many requests for them. One class was required to read Call of the Wild by Jack London. We had several copies but could not supply the book for the whole class, even though both parents and students were anxious to get a copy. Starting this year, the policy of free use of the meeting room was changed. Two organizations that used the room extensively had to cancel. They were the College for Working Adults and the Viking Chapter of the Woodcarvers of America. Groups that did rent the meeting room this year were the Adoption Consultants, Inc., Over­ eaters Anonymous, United Food Commercial Workers, and Nicollet-Eitel Senior Health Plan. The total circulating book collection was weeded this year. Books that were in disrepair and had outlived their usefulness were removed. During the summer we had a series of programs for children in conjunction with the Northeast YMCA. The library had storytelling and crafts. Sizable groups attended, and those in charge felt a great deal was accomplished.

The calendar of 11 Events 11 was sent to day-care centers, and as a result several centers brought children to story hour. Other activities included preschool story hour at 10:30 a.m. on Wednesdays, bedtime stories at 7 p.m. on Mondays, and crafts every Thursday at 3:30 p.m. Attendance at the Halloween and Mad Hatter Tea parties was between 40-50 children. Both parents and children missed not having preschool movies. On June 15th, Jack Pearson, Cowboy Buck­ a-Roo, folksinger and storyteller, enthralled 55 big and little kids for an hour at Northeast. A large group attended the July 13th 11 11 11 11 showing of The Making of Star Wars and Cricket and the Violin • 11 Cinnamon Sticks 11 was a fun program enjoyed by all. On July 30th, Harrieth Champine from the Humane Society brought small animals to Northeast and spoke on pet responsibility and showed a film. The children loved this enthusiastic, warm feeling woman.

-33- During the Aquatennial festivities, Sue Alexander dressed as Mary Poppins and had a great time walking up and down Nicollet Mall. She helped at a Central Avenue Commercial Association Christmas party for children. She also joined the East Side Workers, a service organization for the Northeast area. She continued, through the Minneapolis Public School system, as a Community Resource Volunteer. The topic she used for her talks was 11 Alcoholism in the Family, 11 a most timely subject, very much needed today. I continued to attend meetings for the Northeast Economic De­ velopment Council, and as a member of the Housing Committee. On December 22, 1982, at 12 noon, there was a ground-breaking ceremony on what will be called the 11 Jackson Park Townhouses''. There will be six two-story and three one-story houses available for senior citizens who qualify. The project is located on 23rd Avenue between Quincy and Jackson Streets Northeast. Construction of the rehabilitation on Cen­ tral Avenue has yet to begin, but has been set for spring 1983. On August 19, 1982, from 2:30-4:30, the North East Neighborhood House, 1929 2nd Street N.E., had an open house in honor of the late Captain Elmer Nordland (1917-1982), a highly receptive man to the needs of the people in the Northeast area. At 3:30 p.m. there was a dedication ceremony for the Captain Elmer Nordland Memorial Reading Room. At our July staff meeting we were privileged to have Mr. Joseph Kimbrough and Kay Seymour attend. Many items were introduced and discussed, making this a very gratifying meeting. Bart Anderson, a handicapped high school student, worked several hours two days a week during the summer doing various tasks. We also had Chris Clark, a 13-year-old volunteer, who occupied his time in the children's area. He was at Northeast for about three weeks, and cleaned records, repaired comic books, shelved picture books, helped cut out construction paper for a Book Invaders display, and helped with story hour. We were grateful to have these young men at North­ east for a short time, and we hope the work they did enriched their 1 i ves. Jerrold Nedry, Janitorial Engineer at Northeast for several years, shifted his duties to the northside to work at Webber Park and be a rover. Richard Olson replaced him at Northeast. Both Joyce Remarke, Aide II, and I decided to retire this year. We also decided not to retire, and continued our respective jobs at Northeast. On March 1st, smoke poured into the building setting off the fire alarm. Firemen found a burning mattress on the north side of the building, close enough to the air intake to cause the distur­ bance. On March 3rd, the walls in the men's and women's lavatories

-34- were cleaned and a plastic coating put on. The reason for this was to make it easier to keep clean, and in the same sense, dis­ courage graffito, which had been a problem for a long time. During the East Side parade there were so many people on the roof of the building that the police had to be called to remove them. Someone put too much weight on one of the light fixtures on the building and broke it loose. We had four lounge chairs repaired. The webbing in the seats wore out and was replaced with a sheet of plywood. We received two more microfiche readers this year, giving us a total of four machines. We also have reel-to-reel readers for the handicapped. On January 22nd, due to an impending storm, the library closed at 3:30 p.m. so that staff could get home in reasonable time. Also on December 28th, the system was closed because of a major snow storm, that tied up traffic to almost a standstill. Announcements over the media compelled people and vehicles to stay off the streets until crews could clear the throughfares permitting traffic to move again. Someone in the neighborhood broke into the storeroom and took a lawn mower, cans of gasoline and bags of fertilizer. The bags of fertilizer left a trail to a garage across the alley and were re­ covered. The rest of the material was not. A man called and wanted to know if we had any information on raising crickets! Respectfully submitted, ~-- /-:) . / :}'~ U' (/./t--C,~i,Uk_.

John Prazniak Community Librarian

-35- ANNUAL REPORT STAFF OF THE NORTHEAST COMMUNITY LIBRARY 1982

John Prazniak Community Librarian Susan Alexander Library Assistant

Joyce Remarke Library Aide II

Henrietta Sibell Library Aide I Sharon Milewski Library Aide I (temporary part-time)

Ann Jorgenson Library Page I .5

Jerrold Nedry Janitorial Engineer, to October 11 Richard Olson Janitorial Engineer, November 1 -

-36- PIERRE BOTTINEAU LIBRARY ANNUAL REPORT 1982

The highlight of the year was the celebration of twenty-five years of library service in the present building. On November 18 about fifty patrons and staff members stopped in for the open house to partake of coffee and anniversary cake, and to look at newspaper clippings of the Pierre Bottineau opening in 1957. Among the visi­ tors was Leonard Pignatello, the first librarian in the new location. Patrons commented for days afterward on what a lovely event it was. Two minor incidents broke the usual tranquil operation of Botti­ neau during the year. Police were called when an exposer returned to the building August 18. Trying to escape down the alley, he was apprehended by the officers, who told him not to come back to the building. They had learned that he was a transient living in a tent on Nicollet Island and had a history of psychiatric problems. The other problem was cleaning up the mess left when an egg was thrown into the book drop the weekend of October 16. The objective weeding project during the summer months concen­ trated on adult and teen fiction. In addition to juvenile fiction, both adult and juvenile nonfiction was being worked on at the end of the year. The staff shifted books to take advantage of the shelf space available after the completion of the fiction weeding. A few shelves which had some time ago been removed were replaced in the fiction area. This addition meant a great improvement in the room available for books. New records were purchased late in the fall, and were greatly appreciated by patrons. Due to space limitations, a smaller number of paperbacks than usual were bought near the end of the year. Also at that time, additional signs for shelves indicating various book categories arrived. Children in the Bottineau neighborhood began to ask about the summer reading program in March. It appeared to be a highlight of their summer! Some were afraid that because of the library's budget problems that it might be cut, so they were indeed happy to hear the good news. They began signing up at the end of May and eagerly await­ ed the events to come. Five popular film programs were held in June and July, averaging fifty plus. Terry Odegaard's World of Reptiles show June 9 drew 72 persons to the library. He was very good and the children were most attentive. The summer reading finale audience August 4 was enter­ tained by the Cinnamon Sticks. Dressed as Goldilocks and the Three Bears, their show involved audience participation and storytelling.

-37- Folksinger Charlie Maguire donated a one hour program for the Botti­ neau children August 11. The fifty youngsters enjoyed the excellent presentation, and Charlie stayed on after the program to teach them how to play the wooden spoons. At Halloween time children enjoyed the decorations done by re­ tired staff member Marian Novak. Another treat was a cartoon program November 11, but the blizzard that closed the library December 29 put a damper on the films scheduled the next day. At the end of the school year in May an influx of books came from the students at St. Cyril's School. When school began again in Septem­ ber six classes returned on a regular basis. Latch Key children came to visit the library when films were being shown. A group of retarded adults, based in the Sheridan School office building, came frequently for part of the year, but could no longer do so when they moved out of walking distance. The Northeast Neighborhood House, another group in­ volved in a move this year, continued to come to the library for about three months after their relocation early in the summer to the old Webster School. Indicating regret about no longer being able to con­ tinue visits, their feeling of loss was shared by the library staff. The St. Anthony of Padua School was torn down early in the fall and a nursing home began construction on that site. The nuns working for that organization were helped considerably in their project by the material the Bottineau staff was able to get for them from the Central Library. They were particularly interested in information on organiz­ ing volunteers and home nursing, and were quite please with the li­ brary's assistance. For the first three months of the year Helen Roth continued to operate the library as the sole staff member on a day-to-day basis, a situation which had begun with the retirement of Marian Novak in December 1981. She was delighted to get temporary help on Wednesdays starting March 31, and was especially appreciative when Sherlee Eckblad started May 3 as the second regular staff member. Mrs. Roth did a superb job in covering the library during the interim period, and Mrs. Eckblad made a fine addition to the staff. Trouble with the Recordak occurred February 25, but the temporary use of another one solved the problem until repair was completed. Although it had been checked, the air conditioning did not work prop­ erly when scheduled to go on at the beginning of June, but was fixed by Leitschuh's handyman. The carpeting was cleaned in November, and the worn area behind the circulation desk had been aided by an inex­ pensive piece taped down by staff. Library property was checked for inventory numbers October 27.

-38- With a friendly, informal atmosphere, good service, and a con­ genial staff, Pierre Bottineau Library continued in many ways in 1982 to be a little community center. Respectfully submitted, ·;21 aej- -2urn,o-U/J/ Kay Seymour District I Librarian

-39- ANNUAL REPORT STAFF OF THE PIERRE BOTTINEAU LIBRARY

1982

Helen Roth Library Aide II .6

Marian Novak Library Aide I . 6' to January 4

Sherl ee Eckblad Library Aide I . 6' May 3 -

Jerrold Nedry Janitorial Engineer, to October 11 Richard Olson Janitorial Engineer, November 1 -

-40- WEBBER PARK LIBRARY ANNUAL REPORT 1982

The beautifully designed Webber Park Library building continued to bring compliments during the year. Several persons from the North­ field city council, planning department, and library toured the build­ ing June 11 and told staff they were quite impressed with the library and its lovely natural surroundings. That setting had turned into a winter wonderland on January 22, and the library was closed at 3:00 due to a blizzard. At one time the snow was so deep and coming down so heavily that the staff couldn't see Webber Parkway. A series of very cold days that month saw people coming in about every fourth day for a fresh supply of reading material. On December 28 the library was closed because of a blizzard, as well. Book reserves dropped dramatically after the fee went up to a dollar at the beginning of the year, patrons saying they couldn't afford it. They seemed to understand the search time involved for library staff, however. Large print, westerns, juvenile holiday material, and made­ into-movie books were all popular. It was impossible to keep up with the requests for E.T. The printout of periodical holdings at other agencies proved helpful for staff; and patrons expressed appreciation of the record collection, as well as a preference for the COMcat and its location code as opposed to using the old card or book catalogs. In­ quiry was made about the availability of a computer. As a result of an avocational research project done at Webber, a patron and her husband were invited by NASA to the Columbia space launch! To enhance the use of the collection, an objective weeding analysis was started in December. An in-house circulation survey was taken in November. Ms. Bryant did animal stories for a Hamilton School third grade March 22. Two fourth grade classes from Loring School came in May to learn about using the library, the summer reading program and to hear a story. Camden Preschool also brought in two groups to tour the library and have a story, as well as the Kinderklub from Webber Park in June. The Webber Park Neighborhood Day Camp brought in a group during August. Ms. Bryant did after school story sessions for Olson Community School in September, and also visited St. Austin's School as a Community Resource Volunteer and did Halloween stories there. Good Bear Day was celebrated in October with bear bookmarks, stories, and prizes of bear, book, and honey. The Book Invaders summer reading program began June 7 and proved to be the most popular one so far. Interest picked up when youth worker Lisa made game posters for the youngsters, and the events attracted children who checked out a lot of books. Despite threatening weather over 200 children who turned out for the Beanstalk Puppeteers' pre-

-41- sentation of "The Frog Prince. 11 Another enthusiastic audience attended folksinger Andy Loughlin's program. Summer reading prizes were given out August 6, and the recipients were happy to get the Science Museum coupons. Webber Park Library's contribution to the Annual Showboat Days celebration this year was an Animal Humane Society program on pet care. Harrieth Champine was her usual sparkling self, and the audience was en­ tralled with her pets. The library also served as a drop off place for the Showboat Days photo contest. The library continued its cooperation with the park's events. Participants in such events as the "Welcome to Summer" ball games and pony rides and the Jaycee picnic found their way into the library, as well as disappointed swimmers when the pool closed August 9 due to cold weather. The building's outside electrical outlet was used for timing the Victory lOK race on Labor Day. The park staff was pleased when there were film programs available in the park building in the fall of the year. There was renewed interest in energy conservation and weatherization in the Camden area early in the year. A representative from the Minne­ apolis Energy Commission spoke to the residents at one of the CACC meet­ ings. A new ballet school that opened in the old Camden Bank building generated some interest in ballet books for awhile. The Camden News began a once a month publishing schedule in July, halving the frequency of its issues. Their office moved to Hamilton School from the editor's home late in the year. Many detours in the area continued during the year due to the freeway, which opened north of Dowling before Thanks­ giving. The library's various services such as the copier machine, distribu­ tion of tax forms, and voter registration were appreciated by patrons. The copier was heavily used throughout the year, and especially at tax time. Many patrons said they preferred the machine to another one in the neighborhood, since the library's was cheaper and made clearer copies. The reference booklets containing all the tax forms were most helpful to people, as was the information on candidates and issues sup­ plied by the League of Women Voters. One additional service was pro­ vided when the staff served as proctor for a student taking a final exam for a Metro U course. Stolen bicycles had become a neighborhood problem, and one boy had his bike stolen from the front of the library June 11. Youngsters were also reported tampering with bicycles in July. In October three children saw two others letting air out of the tires of cars parked at the pool's lot, and police came to talk to those who witnessed the incident. Webber Library staff was active during the year. Lorraine Bryant was a judge at the Minnesota Library Association's Media Round Table, February 15 prescreening of the Visual Essay category for the American Film Festival. Ms. Bryant was again appointed to the Transportation and Property Committee of CLIC. She also attended a CETA supervisors' work­ shop and the Kerlan Award luncheon.

-42- Webber Park was fortunate to have several 11 extra 11 workers to supplement the staff at times. David Hill, Kristine Motzko, and Lisa Brown worked segments of the year as CETA youth employees. Kris transferred to North Regional for most of the summer. Tim Marciniak was a part-time worker from Henry High School. Confined to a wheelchair, Tim appeared January 22 on a Channel 5 news feature on handicapped persons. Senior citizen volunteer Joyce Leners started June 30 to work four hours a week. She appreciated the flexibility in hours available in the library's volunteer program, especially as winter weather approached. Kalin Neumann's last day as janitorial worker was September 3, and he then transferred to North Regional. He was replaced by Jerry Nedry, coming from Northeast, on October 11. Several projects and problems during the year kept these men busy. The roof leaked above the adult record bins in March and ice formation from dripping in front of the building was a continuing problem. The ceiling fan and lights above the circulation desk were troublesome, as well as some falling tiles in the magazine corner. The supporting frame for the tiles had been too short, and that situation was easily remedied. NSP changed the electric meter April 5, and a workman from Johnson Control made adjust­ ments to the heating system October 28, making temperatures more com­ fortable. The handle on the men's room door was repaired in July and a fallen-apart lock on the staff room door was replaced later in the year. A cover was put on the air conditioner to solve the problem of vandals banging sticks against it. Rails to stabilize the adult book shelves were installed January 20, and some tightening and refinishing of the circulation desk was done by outside workers January 28. A second file cabinet came for the workroom in April, and a different typewriter, much easier to operate, came September 21. Improvements were made in the immediate area of the library during the year. Marigolds were put in the front planters by park workers May 27, but had sadly been uprooted by the end of the Memorial Day weekend. In June work began on the restoration of the pond, which had been drained due to construction of the Camden portion of the freeway. Area residents welcomed the refilling of water over July 4, and the return of the ducks and geese in August made the library's surroundings even more beautiful. The Park Board did a fine job of replacing victims of Dutch Elm disease, enhancing the lovely land­ scaping. Repsectfully submitted,

11a,y- ~~,t/J/ Kay Seymour District I Librarian

-43- ANNUAL REPORT STAFF OF THE WEBBER PARK LIBRARY

Lorraine Bryant Library Assistant

Kathleen Langston Library Aide II

Helen Stevenson Library Aide I, to January 5 Lauri ze Ruof Library Aide I, November 30-

Kalin Neumann Janitorial Worker, to September 7 Richard Olson Janitorial Engineer, to November 1 (primarily at Sumner) Jerrold Nedry Janitorial Engineer, December 11

-44- DISTRICT II ANNUAL REPORT 1982

Linden Hills, Walker and Washburn libraries continued to anti­ cipate and respond to the information needs and the leisure reading preferences of an active, seeking clientele. The primary service area of District II consists of the 84,000 residents in the South­ west and Calhoun-Isles communities. This area comprises about 23% of the city's total population. District II's 1982 circulation amounted to 635,000 with Walker posting a gain of 1700 over last year while Washburn and Linden Hills dropped 2000 and 4000 respectively. The decrease may be the result of Saturday closings in May and September, increased fees for meeting rooms and reserves, and a reduction in the purchasing of popular titles, tapes and records. The effort to strengthen the connection among and between the three libraries was underscored throughout the year as the sharing of ideas, resources and staff became a top priority. To achieve this goal, a voluntary staff exchange was initiated with aides and li­ brarians encouraged to evaluate the program both in terms of job en­ richment and benefits to the libraries. Most participants commented favorably on the plan. Several staff members found the experiment useful enough to warrant further exchange. The youngsters in District II will be the ultimate beneficiaries in a new arrangement for children's librarians to meet on a regular basis to share ideas and materials. The meetings have already proven successful in terms of establishing a coherent structure to the story hours. One tangible, and attractive, result of the cooperative en­ deavor was the development of a printed publicity piece listing times, locations and types of story hours in District II for the first half of 1983. The initial reaction from staff and patrons has been positive. Weekly visits to Walker and Linden Hills have served to strengthen the lines of communication among community libraries, Central Library staff and administration. The visits have also served the purpose of working with staff to either establish or carry through on priority areas and issues pertinent to each library. MPLIC's goal setting process received attention throughout the district. Beginning October 1 with the closing of the libraries and continuing with the establishment of the task forces in December, most staff members were keenly interested in the outcome of the

-45- Spring Hill conference. Most seemed to agree that a community analy­ sis would be the most efficacious method in addressing the specific needs of Minneapolis neighborhoods. An improved internal communica­ tions system and new graphics received hearty approval from all. Upon Marilyn Stewart's retirement January 8, District II was without a District Librarian until my appointment April 1. My usual duties expanded in the fall as I participated in system-wide activi­ ties including membership in the Library Planning Council resulting in attendance of the Spring Hill October conference and participation in a concomitant task force on internal graphics. My involvement with the MPLS Project qualified me to share in the task of writing a grant proposal submitted to the National Endowment for the Humanities in December. Professional activities outside the library included serving as publicity chairperson for the Minnesota Library Association. I also co-authored two articles; one on resource sharing published by the Minnesota Library Association in their occasional papers and the other, "The Art of Money Getting," to be published as a chapter in a forthcoming book. Respectfully submitted,

A~e~ili&_ District II Librarian

-46- LINDEN HILLS COMMUNITY LIBRARY ANNUAL REPORT 1982

In spite of a shortage of staff and materials caused by budget restraints and other fiscal problems reflected in the curtailment of publicly attended library programs, a look in retrospect at 1982 reveals many accomplishments. The total circulation for Linden Hills in 1981 was 108,101 where­ as the total circulation for 1982 was 104,035. There appears to be a correlation between the drop in program attendance and the declining circulation. Many of the people who attended programs in 1981 also checked out books and other materials. The curtailment of special programs, including the elimination of most school-age films, has also resulted in a dramatic decrease in both total attendance and circulation figures. In 1981, 1,044 people attended 12 special programs and 2,806 attended 117 film programs. A total of 200 people attended 3 juvenile programs in 1982: "Cowboy Buck-A-Roos" presented by Jack Pearson; an Animal Humane Society Program conducted by Harrieth Champine; and "Sheroki Wildlife," a live animal show conducted by Sherri Otis. There were only 13 juvenile film programs compared to 177 programs in 1981. Total attendance for the film programs was 502. In our summer reading program, "Book Invaders, 11 306 persons participated. We had only one library-approved adult program on the dramatic readings of Edgar Allen Poe. This one-man show, presented by Jake Esau, had a total attendance of 20. There were 35 class visits with a total at­ tendance of 576. For our Wednesday morning story hours, 1,019 chil­ dren attended 63 sessions. The recent budget cuts have taken their toll on our book and re­ cord budgets. In January, our Booking Ahead book allotment was de­ creased from 36 to 18 new titles per month and the monthly book re­ placement was reduced form 18 to 13 volumes. The retirement of children's librarian Alma Stevens which was effective January 8th, compounded the staffing problems at Linden Hills. Lucy Selander was selected to fill the position temporarily until a permanent part-time children's librarian could be hired. On April 12th, Ingrid Giving was selected to work 2 days per week at Roosevelt and 3 days at Linden Hills. Ingrid Giving visited the local elementary schools in May and October. During her visits she distri­ buted literature and talked to several classes. She did an excellent job of establishing lines of communication and making the students aware of all services provided by the library. Her schedule enabled Linden Hills to continue our traditional Wednesday morning story hour. It should be noted that many patrons complained about the three days per week schedule.

-47- A major problem during the year was the maintenance of the book collection. Due to the limited space available and the overcrowded condition of the shelves, we were forced to temporarily store the overflow of adult fiction in the office work area. The adult fiction area posed the biggest problem because of the limited shelving space. A weeding project conducted at the beginning of the year did not al­ leviate the overcrowded conditions. An additional weeding project for the adult fiction collection has been tentatively set for early next year. More successful weeding projects were conducted in the juvenile and adult non-fiction collections. During the summer, three bicycles were stolen from the rack in front of the library. Carelessness on the part of the library pa- trons contributed to the ease at which these bikes were stolen; patrons did not lock their bikes before entering the building. It was suggested that a sign be placed on the bicycle rack that clearly states that the library is not liable for the loss of personal property. In 1982, there were several personnel changes at Linden Hills. On August 2nd, Susan Vos was selected to fill the Library Aide I vacancy caused by the transfer of Arthur Jackson, effective June 22nd; ef­ fective August 31st, Michael Kulka was administratively transferred to fill the vacancy created by the temporary transfer of Library Aide II Martha Schumacher; on October 2nd, Elizabeth Dussol and Alan Lamden were selected as temporary part-time employees during winter hours; and effective September 30th, Timothy Miske was selected as the new Library Page I .5, succeeding Nora Conlon who resigned on August 26th. Several members of the community inquired about the future of Linden Hills Library. Many people have expressed their concerns about the recent budget cuts and the adverse effect that the cuts have had on the type of service that the community is accustomed to. Overall, 1982, because of the budget cuts, was a difficult year. But I must say, "Hats off to the entire staff for a job well done." In spite of internal strife caused by staffing problems, we have worked hard to provide the best possible service to the Linden Hills community. Staff morale has dramatically improved, and we have high hopes and aspirations for the future. Respectfully submitted, d~r?~ Curtis Paschal Community Librarian

-48- ANNUAL REPORT STAFF OF THE LINDEN HILLS COMMUNITY LIBRARY 1982

Curtis Paschal Community Librarian Ingrid Giving Library Assistant, April 1 - Lucy Selander Library Assistant .6, to February Alma Stevens Library Assistant, to January 8 Elizabeth Dussol Preprofessional, October 2 - (temporary part-time) Laurie Little Preprofessional, to April 23 (temporary part-time)

Martha Schumacher Library Aide II, to August 30 Michael Kulka Library Aide II, August 30

Harriet Forsberg Library Aide I .6 Arthur Jackson Library Aide I, to June 22 Susan Vos Library Aide I, August 2 - Alan Lamden Library Aide I, October 2 (temporary part-time)

Nora Conlon Library Page I . 5' May 24 - August 26 Timothy Miske Library Page I . 5' to September 30 Charles Sjogren Library Page I . 5' to Apri 1 6

Robert Smith Janitori a 1 Engineer

John Kedrowski CETA, June 14 - August 20 (Summer Youth Employment Program)

-49- WALKER COMMUNITY LIBRARY ANNUAL REPORT 1982

As Walker Library embarks on its third year in a new building, the pattern of use is basically the same except that everything is magnified. The staff estimates one reference question is answered every minute, annual circulation increased 1,730 to a total of 238,216, and the collection has grown to more than 43,000 cataloged volumes. The urban feeling is more prominent too-both in the in­ creased numbers of people and their diversity as they come to the library to check out materials or just to sit and read. Organization progressed as projects were accomplished and rou­ tines set. Labelling has been completed on vertical files, period­ ical shelving and boxes, and display materials have been organized in a new flat file case. In an effort to encourage patron self­ service, two subject directories were developed, printed, and prom­ inently displayed. Additional signage should be completed in 1983. Reference work has been so heavy that it is difficult for one librarian to manage the desk. Among the wide variety of requests, books most often asked for were on resumes, used car prices and car repair-all indicative of the economic times. Every day, patrons request business reference tools which Walker does not own. The Corporate Report Fact Book and The Gold Book are two of the most heavily used reference books. The newly acquired Encyclopedia of Associations is also well used. A local businessman has been do­ nating the reference service Long Tenn Values which will probably be used more often as awareness increases. With a heavy loss in books and more recent out-of-print dates, book ordering was frustrating and time-comsuming. However, Walker has been fortunate in having money in the capital fund account for replacing lost and needed titles. The reduction in the monthly allotment of Baker & Taylor books has decreased the number of new and popular titles received. Walker's patrons have high standards and expect quality service. While they still want the current best­ sellers they are resistant to paying the increased cost of reserving new books. What used to be a simple procedure for the librarians to write up a reserve, now entails searching and requesting new books over and over. The fiche readers which have almost replaced film readers have been enthusiastically received by the public and staff. Their speed, lack of noise and clarity are far superior to the film readers. The location designations in the COM Catalog make every book potentially available to patrons thus increasing the accessibility of the entire

-50- collection. Walker staff daily requests materials from other com­ munity libraries. Likewise Walker is called upon daily to fill requests from others. Interlibrary loans, online searches, and the recently initiated photocopy service have all been used effectively by Walker to extend library service to its patrons. With financial cut-backs community involvement has suffered with fewer library sponsored programs and fewer community groups using the library. As a carryover from the previous year, the MPLS Project early in January sponsored a slide/lecture on the Minneapolis lake area by author David Lanegran. In June, as part of the summer reading program, Marcy Schramm gave a presentation on Laura Ingalls Wilder and her times. The Minneapolis Mycological Association which had met at the library for many years had to find another meeting place because of charges initiated in January, how­ ever other long-time users, namely the Audubon Society and Great Books have continued meeting. The conference rooms have been heavily used by small groups, tutors and individuals. With so many people using the library (sometimes up to 85 at one time), the conference rooms are frequently the only quiet place in the library. The noise level continues to cause complaints by patrons. Other areas of com­ munity contact have been with a monthly delivery of 50 books to Jones Harrison Home and service to homebound patrons. In addition to month­ ly staff meetings and community contacts, most of the staff have ex­ changed several days working in other libraries in the district in an effort to gain knowledge of other library situations and to experience personal growth. Children's work during the year has been lively. Children's li­ brarian Joanne Bondy has had interesting and innovative storytimes and programs, such as costumed bedtime stories and puppet shows. However the elimination of preschool films has added to her work by necessitating that every program be personnally presented. The summer reading program with the PAC-man theme attracted 355 young participants. This year Jefferson Middle School classes have been divided between traditional and Montessori teaching methods. All Montessori students have been visiting the library on a weekly or bimonthly basis. The closing of West High School has made no observable impact on the library. Walker continued to serve as many students as in previous years. Maintenance is more difficult and time-consuming in the new building than in the old because of its size and complexity. Prob­ lems have included a frozen drinking fountain, graffitti, unhealthy plantings, uneven and chipped brick flooring, and occasionally a malfunctioning elevator and airconditioning system. On two recent evenings someone has been in the library after closing hours result­ ing in tighter staff closing routines. Metered parking was installed June 28th in a final attempt to control nonlibrary parking. Along with the complexity of the building, the staff had to deal with a

-51- film strip viewer, pay typewriter, copy machine, video cassettes, phono tape and phono disc players, and a cash register. A computer for the public is scheduled for 1983. Walker's importance as a community resource was underscored as hundreds of people obtained tax forms from the library. Walker's status as a polling site drew many voters who may have been un­ aware of the existence of the library. Walker is still a new building which attracts a variety of patrons having different interests and needs which the aides and librarians work effectively to meet. Appreciative patrons and increased circulation are the rewards to a very capable and hard working staff. Respectfully submitted,

()~e_ )f[,t{t-b~44ir7L,

Jane Kristiansson Community Librarian

-52- ANNUAL REPORT STAFF OF THE WALKER COMMUNITY LIBRARY 1982 Jane Kristiansson Community Librarian Joanne Bondy Library Assistant Roger Hurd Library Assistant .6, April 1- Donna Rubens Preprofessional (temporary part-time)

Betty Norheim Li bra ry Ai de I I

Judith Bagan Library Aide I , May 24- Joan Fitzpatrick Library Aide I , to April 26 Adrienne Jackson Library Aide I Sheryl Joines Library Aide I Mary Krueger Library Aide I , November 29- Patricia Hunter Li bra ry Ai de I (temporary part-time)

Victoria Amaris Library Page I .5 Cathy Jones Library Page I . 5, September 23- Cassandra Nelson Library Page I . 5' to September 3 Megan Sexton Library Page I . 7' October 4-

James Baker Janitorial Engineer

Lonell White CETA, to January 19 Deneen Joseph CETA, February 23 - March 1

-53- WASHBURN COMMUNITY LIBRARY ANNUAL REPORT 1982

The Washburn community continued throughout 1982 to support its neighborhood library. Despite budget reductions resulting in Satur­ day closings in May and September, increased fees for reserves and meeting rooms, and fewer popular titles, Washburn Library remains an essential service assisting patrons with their diverse information needs. Upon Marilyn Stewart's January 8 retirement, Susan Glenn was asked to be in charge of the day-to-day operations until the position of District/Community Librarian was filled. My appointment to the position was effective April 1. The year's circulation total of approximately 293,000 came close to meeting last year's mark of 295,000. Monthly totals ranged from June's high of 29,500 to a low of 21,500 in May. An all-time Wash­ burn record was established June 7 when 2500 items were checked out in a single day. The multifarious nature of a public library was underscored as 2700 children attended 9 films and 40 story hours, 40 homebound pa­ trons received 2000 books selected by staff and 15 volunteers, and 1100 people attended 36 sessions in the meeting room. Thousands of reference questions, conveyed in person and via telephone, were an­ swered by fulltime, parttime and substitute librarians. Washburn also hosted the Library Board's October 21 meeting. With the goal of improving the operation of Washburn for the benefit of the public and the staff, a consensus was reached on scheduling staff meetings. Weekly and monthly all-staff meetings were held along with separate monthly meetings for aides and li­ brarians. The meetings have been successful in terms of increasing the flow of information and fostering staff involvement. Staff productivity was strengthened as new procedures were developed for the organization of the library. The rearrangement of the backroom has prompted the staff to work as a team to maintain an efficient system, including completion of tasks on a weekly basis. A new cash register contributed to accurate financial accounting. Washburn's collection of adult and juvenile books and reference works has been subjectively and objectively weeded (with the exception of adult fiction). The relatively cramped quarters of such a popular library necessitates constant weeding employing strict guidelines. At year's end, Washburn's collection totalled about 30,000 adult and 16,000 juvenile cataloged books.

-54- Serving Washburn's clientele of youngsters continued to be a top priority. Realizing the importance of presenting books to young peo­ ple in an imaginative manner, the children 1 s librarian used creative dramatics to make stories come alive in weekly sessions. Perhaps the highlight of the year was the 11 Book Invaders" summer reading program. The progressive nature of the project encouraged 450 children to read about 5000 books. Although too early to assess the full impact of the reorganiza­ tion of city schools, staff made an effort to maintain close connec­ tions with neighborhood schools. Librarians met with principals, teachers, librarians and media specialists in an effort to not only respond to, but also to anticipate the information needs of students of all ages. The children's librarian has reached out to hundreds of youngsters in presentations given both at the schools and at Washburn. The condition of the building was satisfactory with one major exception. The roof continued to leak throughout the year. During heavy rainstorms, water leaked into the library causing ceiling panels to deteriorate. A new roof is slated for next year. Along with minor incidents of vandalism, like sand in the bookdrop, Washburn Library was also broken into over Thanksgiving. The robbers, who entered forcibly through the bookdrop, stole the change in the cash register, then left without further damaging the facility. A trespas­ sing incident punctuated the month of December. A youngster was spotted climbing up on the roof. Upon investigation, a rooftop fort was dis­ covered. Measures have been planned to prevent further trespassing. The Washburn community reaped the benefits of an active staff as employees attended workshops, classes and conferences. Along with participating in an eight week literature course, I also attended a Metronet conference, an employee performance workshop and a city man­ agement seminar. Susan Glenn attended two seminars on puppetry con­ ducted by the Science Museum of Minnesota and served on MPLIC's School Visit Committee. Anita Kent audited a University of Minnesota psycho­ logy course. Marie Svang completed a 4 credit University of Minnesota course in children's literature. Respectfully submitted, ACLe_cUk_ e ommunity Librarian

-55- ANNUAL REPORT STAFF OF THE WASHBURN COMMUNITY LIBRARY 1982

Amy Raedeke District/Community Librarian, April !­ Marilyn Stewart District/Community Librarian, to January 8

Susan Glenn Librarian II Audrey McClellan Library Assistant .6 Charlotte Wilmot Library Assistant .6 Ann Mccree Library Assistant (temporary part-time)

Marie Svang Library Aide II

Marilyn Froiland Library Aide I Anita Kent Library Aide I, April 5- Diane Tvedt Library Aide I, to March 22 Richard Zajicek Library Aide I Mary Markos Library Aide I (temporary part-time)

Ronald McKee Library Page I, to January 9 Megan Sexton Library Page .7, October 4- Betty Tisel Library Page I, to July 13 Donald Witthans Library Page I, March 15-

William Brazil Janitorial Engineer

Lisa Lau CETA, August 5 to August 20 Laurice Lewis CETA, June 28 to August 2

-56- DISTRICT III ANNUAL REPORT 1982

Our libraries have done well this year. Many things have happened, both good and bad, and I believe we have dealt with them successfully. At the beginning of the year we expected the budget cuts to really hurt our district. There was to be no more adult programming, and very little children's programming. The book budget was cut, and we did not know if we would be able to buy any phonograph records at all. We have had our difficulties, but all in all, we have done well, given the cir­ cumstances. The year began with two Aides II missing. Both Lucille Nicholson of Sumner, and Betty Ortendahl of Franklin, retired at the end of 1981. Since those libraries are two of the slowest in the system it was de­ cided that perhaps we could do without Aides II, which means each li­ brary was staffed with a librarian and an Aide I. The staffs at both libraries did very well, but they saw problems developing. Some of the necessary record keeping and paper work done by an Aide II was at times being neglected. With only two people on the staff there were concerns about security and safety, especially during lunch hour. And, at Franklin this major change coincided with a sudden increase in business. In April another plan was devised. Aides II were hired: David McAloney for Sumner, Joan Fitzpatrick for Franklin. Jerry Blue, li­ brarian at Franklin, temporarily went to Sociology full-time to work for someone who was on a leave of absence. Grace Belton of Sumner agreed to work half-time at Franklin and half-time at Sumner. This arrangement took effect at the beginning of May. Again, both staffs did quite well. It was agreed by everyone that we would try this plan for four months, after which time it would be evaluated. If there were some way we could require the library users not to come into the library in greater numbers it might have worked. But, for many reasons, known and unknown, Franklin got busier and busier. We saw that it was absolutely necessary to have a full-time librarian at Franklin. At the end of August Grace Belton returned to Sumner full-time and Jerry Blue to Franklin. Once again we had a staff of one Aide I, one Aide II, and a full-time li­ brarian at each library. Even though circulation decreased at all libraries except South­ east, I am encouraged by recent developments. As mentioned above, patron use at Franklin has increased greatly. It may appear to be a contradiction to say use has increased greatly when circulation has decreased. The Franklin staff has a persuasive explanation. At the beginning of the year we examined the eleven deposit collections and discontinued all but two. Too many books were not being returned. Since we were sending, on the average, 200 books per collection it was inevitable that Franklin circulation would

-57- decline. The increased use by walk-in patrons had to be quite large to overcome the drop in circulation casued by the elimination of nine deposit collections. Yet, as the year went on the gap got narrower and narrower until by the end of the year the monthly count was higher than the previous year when we were still serving eleven deposit collections. How to account for such a dramatic change? We do not know for sure, but we have some ideas. The Franklin area has been changing. There has been a large influx of Asian immigrants wanting to learn as much as they can about American society. And, for some reason, many other people in the area have begun to use their library more. Some of the increase in use can also be attributed to aggressive service on the part of the staff. If a book, or a bit of information, is not available at Franklin the staff does all within its power to get what is needed from another library. In time such dedication to service begins to show up in the increased use by the public. Every day there are many people quietly using the library in a studious manner. Franklin used to have a reputation for rowdy, unruly behavior by un­ employed, inebriated street people. They are not coming in as often; we hope they have found some other place to go where they can receive help. We still have difficult patrons now and then, but the problem is nothing like what it used to be. Things have changed so much that substitutes coming to Franklin have said, "Franklin is a regular li­ brary now. 11 Hosmer has had its share of difficulties too. There have been times during the year when children between the ages of 12-15 have annoyed both staff and patrons. This is a problem that seems to come and go with no apparent solution. When the situation is at its worst it can be very difficult for the staff, but then suddenly there will be no problem; the children will not cause any trouble for long stretches of time. The changes in the schools have had a big effect on Hosmer. With Central High School closed we do not have the students in after school working on assignments. Wilder is the only public elementary school within walking distance, but the distance is substantial and the journey is undertaken only in the best of weather. With the bud­ get cutting the schools have gone through no teacher can take a class to a public library via a school bus. For all of these reasons, class visits to the library are down considerably. For most of the year circulation at Hosmer declined. In April Ann Christensen, noting that paperbacks were very popular, suggested that more paperbacks be bought. The money for this, she pointed out, could come from decreasing the budget for cataloged books. Instead of doing this it was decided to double the paperback purchases with­ out making any changes in the purchase of cataloged books. This was done as an experiment. Since then, circulation has been increasing. By the last two months of 1982 Hosmer could boast of a very healthy

-58- increase over the comparable months of 1981. We cannot say with certainty that more paperbacks are the reason, but they could very well be. The staff is encouraged by the increased use of their li­ brary and are hoping it will continue into 1983. One last comment on Hosmer. For years children's storytimes were not attended by nearly as many children as we would like to have. There was a time when they were arranged by appointment only, because almost no one came at the scheduled times. Ann Christensen has changed this. She now has an average of 25 children coming to her bi-weekly storytimes. I think this is quite an achievement. As in past years Sumner was the slowest library in our district. A number of the nearby residents had to move out of their apartments so that remodeling could begin. This work may take a year or longer to accomplish. This exacerbates an already difficult situation. Grace Belton, the librarian, wants to begin investigating ways of developing interest in the library. The Friends of Sumner, a group which began to organize last year, can potentially be of great help to Grace. This year the Friends, for various reasons, were not able to assist her. As was mentioned above, for four months Grace worked half-time at Sumner and half-time at Franklin. She did well under the circum­ stances, but found the arrangement tiring. She found it hard to really get started on anything at either place. The summer reading program suffered especially this year. The most exciting development this year was a request received from the Minnesota Literacy Council to begin an adult reading program at Sumner. Beginning in January 1983, tutors will be at the library to work with adults who have reading problems. They already have a long list of students, which means they do not want to advertise in the community. The potential demand is so great they are afraid they could not handle it if everyone needing their services were to come to the library. Grace plans to work closely with the tutors. Southeast Library has had a successful year. During most of the year usage increased. This library is different from the other li­ braries in the district. A large percentage of the clientele consists of college students and well-educated professionals. Of course not everyone fits these two categories, but the service is geared mostly to them. As in the rest of the district programming was down this year, and it did not seem to make any difference. We theorize that the worsening economy and the good service are what brought about the increase in use. We hope the Southeast public will continue to use the library in 1983 as much as it did in 1982. One thing common to all the libraries in the district is the need to continually develop the collections so that they better serve the public. At all of the libraries the collections were carefully

-59- examined this year. At Southeast, Sumner, and Hosmer objective weeding was performed to eliminate outdated and little used materials. At Franklin the collection was examined and it was determined that many areas need development. Over the years many of the materials have not been returned. Collection development is something we have to do more of in the next few years. All of us in the district were pleased with the results of the Spring Hill Conference held in October. We were especially delighted with the concept of a community analysis that was approved at the conference. We think the whole library system will benefit from such a study, and that our district will learn a lot about its people and how best to serve them. There are many times when we think there must be better ways of serving our public, but we do not always know what these ways are. For all of us in District III, the Spring Hill Conference brought us to the end of the year on a very optimistic note. Respectfully submitted, I . lv-~·rt ,1 Lttv/J.Q"/ Gary t6o~er District II Librarian

-60- FRANKLIN COMMUNITY LIBRARY ANNUAL REPORT 1982

For Franklin Community Library, 1982 proved to be an exciting and challenging year. This year, two events served as a backdrop to the future manage­ ment and patronage of Franklin Community Library. The first event which directly affected the management of the library was Community Librarian Jerry Blue's temporary assignment to the Sociology Depart­ ment. Day-to-day operation of the library became the responsibility of Community Librarian Grace Belton (Sumner) and lasted for a period of four months. For Mr. Blue, the time away from the library was used for an intensive reference update as well as a re-examination of reference skills. Also, Mr. Blue asked Grace Belton to examine Franklin's book collection to look for any weaknesses that he may have over­ looked. Any recommendations coming from this evaluation would be used for further collection development. Another event which has indirectly affected the library was the opening of the new Franklin Circles Shopping Center developed by the American Indian Business Development Corporation. With the opening of the shopping center, the library has become the recipient of two of the most sought after commodities ... patronage and parking space. Since the opening, the library has been visited by patrons rediscovering us or stopping because there is now adequate parking space. On the whole, the community's acceptance of the shopping center has been favorable and the future for Franklin Avenue looks bright. School as well as community contacts improved this year. The Community Librarian, Jerry Blue, was actively used as a Community Resource Volunteer for Minneapolis Public Schools. Mr. Blue also represented the library on the Hans Christian Andersen Community Advisory Council. Another community contact was made with Judy Fairbanks, the American Indian liaison to Mayor Fraser. The purpose of the meeting was to seek ways to better serve the American Indian Community. This year Franklin Community Library co-sponsored one of the last programs with the MPLS Project. The play Paul Robeson was well attended and we hope in the future more events like these can be presented at Franklin.

-61- Groups using the Franklin Community Library meeting rooms this year varied. Alderman Jackie Slater held two Community Forums. Also, Metropolitan State University used the meeting rooms for free com­ munity workshops and classes. And, one meeting was held by the University of Minnesota. The Summer Reading program at Franklin Community Library was a great success and the neighborhood children enjoyed the various activities. The programs which were the most successful were Tom Vossen, Cosgrove the Acrobatic Clown and Terry Odegaard and his World of Reptiles. Franklin Community Library's physical plant survived a year without any major repairs. However, there was a slight increase in vandalism (mostly window breakage) and the theft of the library's snow blower and lawn mower. Luckily no damage was sustained to the interior, unlike the library fire of last year. But, on the whole the year 1982 was a good one for the library and with increased patronage in 1983, the library's standing in the community should improve. I again would like to commend my staff for their excellent work; for without them 1982 could not have been a good year. A nice addition to our staff this year was Joan Fitzpatrick as Library Aide II. Also, I would like to offer a special thanks to Community Librarian Grace Belton, for without her leadership and skills the quality of service at Franklin would have faltered. n~Respectfully submitted, Jerry Blue Community Librarian

-62- ANNUAL REPORT STAFF OF THE FRANKLIN COMMUNITY LIBRARY 1982

Jerry Blue Community Librarian, to May 3; August 23 - Grace Belton Community Librarian .5, May 3 - August 23

Joan Fitzpatrick Library Aide II, April 26 -

Carolyn Buckheim Library Aide I

Richard Payette Janitorial Engineer

-63- HOSMER COMMUNITY LIBRARY ANNUAL REPORT 1982

The year at Hosmer has been one of positives and negatives. Some positive accomplishments have been: an increase in the variety and kind of children's work, continuing collection development and main­ tenance, and an increase in staff activities. This year, however, has not been without its disappointments: the closing of neighbor­ hood schools, a decrease in circulation, and the death of a long­ time co-worker and friend.

During the past year Hosmer has increased children 1 s services with a variety of approaches. Wednesday morning story hours held twice monthly have been the mainstay of our programming, with a steady audi­ ence of approximately twenty children from neighborhood daycares. In addition, special film programs (usually scheduled for school release days) have drawn a school-age group. We have also been used by the area schools: students from Wilder Latchkey have visited Hosmer faith­ fully on a weekly basis, as has the Wilder Afterschool Activities Reading Club. Wilder has also sent kindergarten classes for sessions on using the library and taking care of library books. Pilgrim Lutheran School requested materials for topics they were studying and had classes over for research. Agassiz Elementary School Latchkey was a regular visitor this summer for our special summer reading program activities. We had a good turnout for summer reading. Over 150 children signed up for ''Book Invaders" with sixty of them reading eight or more books. Terry Odegard and His World of Reptiles and Cosgrove the Acrobatic Clown were our special programs and were very well received by both children and adults. In addition to the traditional spring and fall school visits, this year I made two special visits: one to Regina High School where Sheila Jorgenson and I taught a mini-course on using the COM Catalog to 350 students, and one to Wilder Fundamental School's Gifted and Talented classes who were beginning a new section on creative writing. At the latter, Jerry Blue (Community Librarian at Franklin) and I presented information on new books, forms of literature, and local authors and illustrators to sixty children. Hosmer also had special events during Afro-American History Month: a story hour of Black folk tales, and a performance of Robeson by the Mixed Blood Theater which was cosponsored by the MPLS Project. During the Christmas holidays we had the twelfth annual concert by Pepys Pipes, a neighborhood recorder group led by Mr. Lionel Davis. With the fire­ place blazing and refreshments for our visitors, it was a fitting cele­ bration of the season.

-64- Instead of the disrupting events and behavioral problems of past summers, we enjoyed a fairly peaceful time. David Doran, Aide II, began playing baseball with some of the children over at the Sabathani/Bryant field near Hosmer, and that may well have helped their attitude about the library. This was also the first year in many years that we have had no break-ins or burglaries to report. Professional activities in the community have helped make the library known to the neighborhood. These activities have included my memberships in the Southside Interagency Council, Wilder Com­ munity School Advisory Council, and Sabathani/Bryant Neighborhood College Center Advisory Council. From this last organization, for example, came a contact with two Adult Basic Education teachers who brought their classes over for instructions on the COM Catalog, reference materials and basic research techniques. I also attended a literacy workshop held at the St. Paul Public Library, and a MPLIC-sponsored workshops on techniques of supervision, the problem employee, and the problem patron. Hosmer received some new equipment this year: an extra rack to accommodate our non-fiction paperback collection, a filing cabinet to store supplies, an additional COM Catalog film reader with table, and a buzzer-intercom system which connects the cir­ culation desk with the staff room. Our decreasing circulation has been a source of concern to us this year. In an effort to counteract this problem we have tried several approaches. One has been to tighten up our collection through objective weeding of both juvenile and adult fiction and nonfiction. Westerns, science fiction, romances, mysteries and juvenile fiction have also been consolidated and moved. We have, in addition, nearly doubled our paperback acquisitions. I now purchase paperbacks at Bookmen every six weeks and patron response has been enthusiastic. The neighborhood was upset by area school closings, especially that of Central High School. Hosmer has, in turn, been affected by this change in the continuity of the neighborhood. We do not have the same numbers of children in the library after school as we have had in the past. The Central High School Site Re-use Com­ mittee, which met in Hosmer's conference room, made an effort to involve as many area citizens as possible in a series of meetings designed to decide the fate of the two block school site. That did help ameliorate the bitterness some residents have felt. This report would not be complete without mentioning the death of Mr~ Genevieve Jackson, a part-time worker sponsored by

-65- the AFL-CIO Senior Aide Program, who had been at Hosmer for over ten years. She worked principally with children, but she will be missed by the staff of Hosmer and the entire community. Respectfully submitted,

l/ t tL Ann Christensen Community Librarian

-66- ANNUAL REPORT STAFF OF THE HOSMER COMMUNITY LIBRARY 1982

Ann Christensen Community Librarian

David Doran Library Aide II

Mary Krueger Library Aide I, to November 29 Carol Wesley Library Aide I, December 27-

John Fairbanks Janitorial Engineer

-67- SOUTHEAST COMKJNITY LIBRARY ANNUAL REPORT

1982

All of us at Southeast are pleased with the public's increased use of our library. Circulation in 1981 was considerably ahead of 1980, and 1982 shows a respectable increase of 3,000 over 1981. Children's services are an important part of the growing activity at Southeast. This is remarkable when we consider how few children live in Southeast compared to the rest of the city. Most of the children who come to the library come with an organized group (nurs­ ery schools, day cares, etc.). Many of those children do not live in southeast. Their parents are connected with the University in one way or another and they drop their children off on the way to work or class. These groups faithfully attend Betty's storytimes. Betty does them very well and they never seem to tire of her. They would also come to see films, but unfortunately, the film program was dis­ continued this year. We had a few in the fall of the year that were moderately attended. Although the statistics indicate that our summer reading program was as successful as other years, the general impression of the staff is that it lacked the enthusiasm of previous years. We do not know if that was our fault or if it was caused by something entirely beyond our control. We noticed that the scheduled programs were not nearly as well attended this year as last. From January to June we had a children's activity that we would like to see start up again. Laura Lee Madsen, teacher at Pratt School, brought about twelve children once a week to use the library. This was patterned after something that worked well a few years back at Hosmer. Pratt was permanently closed at the end of the school year and no one has been found to bring children over to the library on a regular basis. There seem to be a real desire on the part of some children to participate in such an activity. School visits were a big success this year. Many southeast chil­ dren attend Seward in South Minneapolis, so Betty worked with Joyce Cobb on the Seward visits. Marcy-Tuttle is the only elementary school left in southeast, which means Betty had only two schools to visit. She chose to make the traditional class room visits at both schools. Because Betty always does such a good job of preparing beforehand, the class visits went very well. The children enjoyed her and the stories she told. Both schools were very cooperative, yet, there is no way of knowing what effect these visits have on library use. Children's programming, unlike adult, seems to have a definite effect on circulation statistics. When the groups come in for a

-68- program they also usually go into the children's room afterwards and check out quite a few books. Everyone expects children's programs from the library. If we were to discontinue the program­ ming there could very well be a large public outcry. It is a service that the community assumes will always be available. We cannot attribute increased library use to creative adult programming because there was scarcely any in 1982. In other years we have offered interesting adult programs that were sometimes very successful. We used to show films every Thursday evening; last year we had two performances by the Mixed Blood Theatre, and we had a seniors' program for half of the year. These are just some of the things that went on. This year we had almost none of this type of programmin~ yet we were busier than in past years. The one adult program we did have, Jake Esau doing dramatic readings from Edgar Allan Poe, attracted only five people. It was heavily pub­ licized in the area. It may be good when we have the money and time to provide programming for adults, but obviously southeast residents do not feel deprived when we cannot do it. The ups and downs of library activity are never easily ex­ plained. Changes in the economy are certainly partly responsible for our increased activity. Because they cannot afford to buy them, many more students are asking us to locate assigned books than in the past. The public in general seems to be more interested in what the library can provide. More subject areas are being asked about than in the past. GED materials, never heavily used at Southeast, have shown a marked increase in use this year. The demand for them cannot compare with Hosmer, Sumner, and Franklin, but nevertheless, we do note that more people are coming in and asking for them. As I said in last year's report, we serve a very transient part of the city. We have fewer regulars than most other libraries in the city. There can be days when we have many people in the li­ brary. Most of them will ask for help and receive good service. They may not come back again for six months. Some of them may only live in the area for a year or two and then they will move. A number of our patrons are educated people from foreign countries who, even though they are sometimes hard to communicate with because of language differences, are a delight to serve. They are very appreciative of what we can do for them. We may be their only con­ tact with an American public library. We work in a busy library. Arthur Jackson, our new Aide I, after he had been here a few months, made an astute observation of our situation. He commented that the Southeast staff really works hard to get the circulation it has. What he meant by this was that we spend a large amount of time working with patrons. We help them to find things they need that are often in our library, but just as often are only in the main library. We may spend a lot of time getting two books for a patron. The patron will be happy

-69- with his books, but he will check his two books out and nothing more. This type of service is not conducive to high circulation statistics. We have those who check out forty books at a time, but they are not nearly as common as at some of the other libraries in the city. The fact that our circulation has been increasing for the past few years speaks well of the dedication and effort of our staff. It could be that given the make-up of the southeast com­ munity we have reached the zenith of circulation possibilities. 1983 will be an interesting year to watch in this regard. I think it is important for the librarian of any community library to find ways of keeping informed as to what is going on. The Southeast Human Services Network is my way of finding out quickly any changes or developments that may be occurring in the community. The contacts made and the information gathered from these monthly meetings are invaluable. It allows us to place all the activities described in this report into a community context. We can never entirely understand what is going on around us, but we should continually make an effort to do so. As I said earlier, the Southeast staff works hard to make this library a success. One of those hard workers, Sue Chermack (Aide I), left us in June to begin a new job in Art and Music. We were sorry to see her go. She was replaced by Arthur (Jack) Jackson. We all work well together. Sharon Bauck for many years has handled the Aide II duties efficiently and accurately. Betty Vorpahl does a marvelous job in a part of the city where one would expect little or no children's activity. And, our shelver since May, Barbara Kruley, keeps the shelves in excellent condition. Daniel Swenson, our maintenance man, has, for a number of years now, kept the library building in good operating order. Nothing at all could happen at Southeast Library if these people did not perform their daily tasks in a conscientious manner. Respectfully submitted, ;J_,,.,J j ~1-

-70- ANNUAL REPORT STAFF OF THE SOUTHEAST COMMUNITY LIBRARY 1982

Gary Cooper District/Community Librarian Betty Vorpahl Library Assistant Barbara Simmons Preprofessional, January-April; October­ (temporary part-time)

Sharon Bauck Library Aide II

Susan Chermack Library Aide I, to June 22 Arthur Jackson Library Aide I, June 22- Norman Cannon Library Aide I, January-April; October­ (temporary part-time) Richard Marple Library Aide I, to April 23 (temporary part-time)

Barbara Krul e.v Library Page I .5, May 4- John Lampley Library Page I .5, to March 1

Daniel Swenson Janitorial Engineer

-71- SUMNER COMMUNITY LIBRARY ANNUAL REPORT 1982

In the annual report for 1980 we commented on the changing housing patterns around the Sumner community. This year many more families have had to move from the area. From 8th Avenue to 7th Street and from Bryant Avenue to Emerson Avenue buildings are boarded up. The buildings are being renovated and will not be ready for occupancy for at least another year. We wonder what kind of impact this will have on library use. The year began with staffing problems when our very efficient Aide II, Lucille Nicholson retired in early January. A retirement party was given for her in conjunction with a retirement celebration for Betty Ortendahl from Franklin Library. Her position was not filled immediately and we limped along in a not very good way until an Aide II, David McAloney was hired in April. In March of this year, for the first time under the Rule of Three, I had an opportunity to interview applicants for the Aide II position at Sumner. The interviews were conducted by our district supervisor, Gary Cooper, Jerry Blue, and me. The unusual challenge of supervising two libraries was offered to me. I accepted for four months the management of Sumner and Franklin libraries. The dual position began in May and ended in September. The MPLS Project sponsored two excellent programs for Sumner during Black History month, Paul Robeson was a presentation by the Mixed Blood Theatre and Oral----=rraditions and Anansi Stories by the Black Theatre Alliance.~- ~~ In April I enjoyed again the opportunity to share storytelling with Dr. McClaskey's storytelling seminar at the University of Minne­ sota. At the end of December '81 our preschool film and storyhour pro­ grams were cancelled because of budget cut-back and staffing problems. This was a loss to our library because we no longer had regular contact with the day care centers. Some contacts were renewed when we began our storyhours in March. Preschool storyhours for fall and winter were resumed in October and the attendance has been very good. School visits were to Harrison, Lincoln Intermediate, Bethune, Hall, Ascension, and Willard schools. Distribution of publicity mate­ rials about the summer reading program "Book Invaders" was made to each school. Two excellent programs for the participants in the summer reading program were sponsored by MELSA. They were "Terry Odegaard's World of Reptiles" and "Tom Vossen as Cosgrove the Acrobatic Clown."

-72- We were able to select and purchase our usual amount of paper­ back titles this year, but bought record albums one time only because of the reduced budget. Sumner had two Senior Art and Crafts Aides from the Minneapolis Urban League Seniors in Community Service program. There had not been a craft program for children at Sumner for at least four years. The program was beneficial and enjoyed by the children. It began in May and was ended in September because it was not re-funded. Four ladies from the community have volunteered to be Friends of Sumner. They had a meeting with Mr. Kimbrough and the President and other officers of the Friends of Minneapolis Public Library. This group has met one other time since then and has great potential for becoming a great asset for Sumner Library. Use of the meeting rooms this year has been primarily by the University of Minnesota Community Programs classes. The only other use was by the Hennepin County Foster Care Program when they held a recruitment meeting at Sumner. Use of our meeting rooms by outside groups has stopped because of the fees charged for use of the rooms. Barbara Ecklund, Director of the Minneapolis Literacy Project, and Marcy Preston, site coordinator, discussed with me and administrators of MPLIC, the establishment and maintenance of a Northside Reading Cen­ ter to provide tutoring for adults at Sumner. The center is scheduled to open early in January. All new storm windows and screens were installed at Sumner early in the year. New windows had been needed for a long time. In December, a LIBRARY sign was placed on the Olson Highway side of the building. A sign has been needed on that side of the building for a long, long time. For two years there had been no break-ins to report, but there was one this year and a rash of broken screens along with broken windows. Respectfully submitted, .~~ l/ Eif!1;;; Grace V. Belton Community Librarian

-73- ANNUAL REPROT STAFF OF THE SUMNER COMMUNITY LIBRARY 1982

Grace Bel ton Community Librarian (.5 May 3 to August 23)

Lucille Nicholson Library Aide II, to January 9 David McAloney Library Aide II, April 26 -

Emilia Bernat Library Aide I

Richard Olson Janitorial Engineer, to November 1 Gary Crooks Janitorial Engineer, November 1 -

-74- DISTRICT IV ANNUAL REPORT 1982

Public service in District IV rose to the challenge of economic adversity by using innovative cost-cutting strategies and utilizing its human potential. Each agency had its smiles and sorrows, its satisfactions and stresses. Circulation rose within the district with the libraries retaining fourth, fifth and sixth places on the system circulation ladder. Adult programming ground to a halt due to budg­ etary restrictions; however, minimal children 1 s programs were main­ tained. Staffing was altered and the strategy of exchange proved adequate for efficient service. Merchandising and marketing techniques continued to prompt patrons• choices. The libraries exhibited hospitable tables of free standing books, jackets facing front, that enticed patron perusal and eventual circulation. Signage was clear but prosaic. Circulating book collections were weeded objectively and en­ riched by replacements. Popular new book collections were supple­ mented by monthly Baker &Taylor titles. Phonodiscs and tapes were selected by a procedure similar to that of paperbacks. Though the monetary allotment was cut, user requests were satisfied. A strategy to further solidify job cohesiveness and procedures within the dis­ trict was working meetings. All staff met separately with those of like rank. They discussed problems, set goals and objectives to deal with those difficulties, producing efficient solutions and re­ sults. Two meetings per classification were held in alternating agencies. District problems were long circulation lines, back up in magazine processing, slowness of shelving, item card backlog, duplication of lost cards and too little staff conviviality. Re­ sults produced were 11 library card ready/keeps checkout steady 11 signs at check-out, volunteers assisting with magazines and item cards, clarification of sorting areas for shelvers, lost card survey in­ dicating 26 percent of all new applications are lost cards and monthly Children 1 s Assistants lunches! The profitable results of these meetings ensure their continuance. Socially the district staff met for a farewell dinner for Mike Kulka and held their annual Christ­ mas pot-luck lunch at East Lake. Intra-system communication was enhanced by the distribution of all monthly agency, district and special reports. Reading how others function, what works and what doesn 1 t creates a 11 whole picture 11 per­ spective. Monday district meetings with Chief of Community Libraries, Ruth Johnson, continued to present the transference and clarification of directives and procedures. Visits by the Director, Joseph Kimbrough, to one of each agency 1 s weekly staff meetings were informative and pro­ ductive. An excellent mode of communication, hopefully to be repeated.

-75- Patricia Smith spoke to the Library Board transmitting how the district concept works in District IV. Individually, agencies contributed their specialness, creating district wholeness of superb public service. East Lake had a significant rise in circulation for the year. A result of the staff meeting with Joseph Kimbrough was the order for a lettered, very visible LIBRARY sign for the building's outer wall. The addition of this sign late in 1982 will further increase circula­ tion at East Lake. Strategic solutions to staffing disruptions were instrumental in continuing excellence in standards of service. Mike Kulka, Aide I, was transferred on a six-month detail duty to Linden Hills. His work was handled competently by substitutes Martha Kidd, Mae Siemers, Carol Wesley and Mary Ann Conlon. Bill Sundquist's knee injury occurred simultaneously with Mike's departure. He was ably subbed for by Yvette Christianson for three months. Charlene Gabler continued with her Master's program in Library Science. Flexible scheduling made this possible. Mary Hanft continued to attract, train and benefit from above-average volunteers. Joyce Cobb delighted her youngsters with talent and puppet shows. David Swenson produced many artistic and interesting displays in addition to shelving. New additions to East Lake were the cash register and coin-operated electric typewriter (public estatic) and extra shelf list drawers (staff estatic). Workroom space was expanded by the elimination of the circulating film strip collection (selvers estatic). Roosevelt had a circulation loss for the year and suffered the severest staff curtailment. The two seem connected. The Children's Assistant position was lessened to that of 2/5 time, sharing the work week with Linden Hills Library. Ingrid Giving accepted this split position and has done an adequate job in the woefully limited time allotted. However, the juvenile population at Roosevelt has indi­ cated discontent by seeking assistance elsewhere. Normakay Marthinson, Darlene Nordos, and Helen Kapsalis have admirably attempted to modify this staff curtailment. Normakay enticed nursery schools and pre­ schoolers to attend special story times. Darlene Nordos became an expert in Bedtime Storyhour and in running the filmstrip viewer. Helen Kapasalis served the parents while the children attended these functions. All staff combined to make the craft, flower and vegetable shows personal and unique in the system. All staff combined to make Emily Crofford's book talk highly successful. This staff pulls to­ gether when stress occurs and their public continues to expect and accept superb service. New additions to Roosevelt were book trucks, volunteers for craft and garden shows, a complete new facelift in the form of fresh paint, both interior and exterior and last but not least, a stable, efficient and accurate shelver. Mary Ann Campbell shares her shelving expertise between East Lake and Roosevelt and is a wel­ come addition to both agencies.

-76- Nokomis had a healthy circulation rise for the year. June 7 saw the highest circulation day in ten years - 1447. Much of the rise this year was due to Lucy Selander, the Children's Assistant who transferred from Roosevelt Library. Ingrid Giving, the previous Children's Assis­ tant had built up a faithful following-this added to Lucy's entourage has made Nokomis THE place to read in 1982. Innovative strategies have coped with the influx of patrons, increased circulation, and fewer staff Staff exchanges occurred with regularity. Mike McClellan, Kathleen Simonson, shelvers, Gladys Thurnblom and Phyllis Kask, Aides I, Alice Brewer, Aide II and Patricia Smith, Community Librarian, as well as Lucy Selander, Children's Assistant learned 11 cross over" job functions counteracting minimal staffs of three persons. Alice Brewer's re­ tirement is forthcoming. She will be missed. The Nokomis Teen Loft has yet to be named but is enthusiastically used. Teens study and giggle, whisper and giggle, talk and giggle. They seem proud of their spot and have not abused the area. Gyro chairs from East Lake and a phonograph with headphones have created a cozy shelter for that age. Community particulars affecting the future of Nokomis are the com­ pletion of Bossen Terrace (townhouses for elderly and handicapped), the beginnings of Nokomis Square Cooperative (apartments for seniors), and the near completion of a Superamerica station (directly across the street). A district sorrow was the demise of ELRONK News - a district let­ ter telling of forthcoming events. As adult programs and films ceased, the need for the newsletter became obsolete. District smiles included active community participation in the Powderhorn Executive Committee by Normakay Marthinson, assistance to Community Resource Volunteers by Lucy Selander, Ingrid Giving and Joyce Cobb, shared library expertise with community groups by Mary Hanft, and lastly participation in a city wide management seminar and membership in American Business Women's Association by Patricia Smith. 1982 goals of working staff meetings, tighter book collections and more staff exchanges became grins as they were accomplished and results added to performance. Finally the human resources in District IV are exceptional! They have meshed to continue the type of service that keeps the public crossing the threshold and using library materials-the tax dollars are well spent in this district. Full satisfaction has resulted and library service has survived. Respectfully submitted,

~Z1:..-c-<='- ..t. ,;:,.____, t'}:t~-eU-i/ f -::n.-c:7··;;_ __.. I Patricia Kaiser Smith District IV Librarian

-77- EAST LAKE COMMUNITY LIBRARY ANNUAL REPORT 1982

For the first three months of the year East Lake had a circula­ tion gain of two hundred over 1981. This was very good considering the exceptionally cold weather and the two extremely snowy, stormy days in January. Actually, March was an outstanding month for East Lake. The circulation was 17,558 which was the second highest month­ ly circulation since the agency opened in this building six years ago. By the end of the year East Lake had a circulation increase of 9,547 over 1981. In fact since 1979 East Lake has had a 35,617 circulation increase. The summer reading program was a great success. Seven-hundred eighty-three children signed up for the program. The Pac Man theme, the Baskin Robbins ice cream cone and the enthusiastic staff accounted for the significant increase in the number of children who participated in the program. Joyce Cobb attended the annual children's bookweek program at the University of Minnesota and a puppet workshop at the Science Museum of Minnesota. The public was disappointed in the program cuts. They especially missed the preschool films. In previous years many children from day care centers and nursery schools attended the films. Special programs given during the year were: the film, "The Hobbit," two animal pro­ grams, a presentation by Patches the Clown, a neighborhood/family talent program, presentations by two local authors, Emily Crofford and Carol Marron and a Halloween marionette show presented by volunteers. The MPLIC children's filmstrip collection was transferred from East Lake to North Regional. This provided much needed additional shelving for the sorting of books in the workroom. However, the chil­ dren still continued to enjoy viewing filmstrips from the rotating collections that were sent to the agency. There was a substantial increase in the use of the 3/4 inch video cassette machine this year. Some patrons even brought in their own cassettes for viewing. In order to speed up the shelving of magazines, a system of sorting the current and old magazines at the return desk was implemented. The adult biography section was expanded to forty-eight shelves and a small section of humor books was provided next to the short story section. Most of the juvenile books that had been shelved in the adult area were transferred back to the children's nonfiction section. More of the juvenile record/book combinations circulated after they were hung on metal racks.

-78- Automotive repair, resume writing, occupational information, small business operation, sign language, GED tests, typing manuals and computer books were some of the subjects most often requested. A patron who was writing a book used the resources at East Lake on the history of the Rhode Island Colony. Another patron brought in a medallion that his company had made. He thought we might be interested in seeing the result of our reference search for pictures of Amelia Earhart. Other interesting questions were: the meaning and origin of the phrase, 11 Kilroy was here, 11 how to make baking pow­ der, information on passenger rail service for the blind and identi­ fication of a Mexican water rat. Books on various subjects were displayed on a table in front of the charging/return desk throughout the year. We hoped to circulate some books that might otherwise be shelf warmers. Some of the sub­ jects included were: gardening, seed catalogs, nuclear war and weap­ ons, games, poetry, learning disabilities and books recommended by the staff. David Swenson loaned the following unusual items for the exhibit case: cancelled stocks, early editions of Scribner's Illustrated Classics by N.C. Wyeth, old sheet music covers and campaign buttons and old books about the nine Minnesota governors from 1900-1936. Beatrix Potter figurines, old valentines, seashells and foreign editions of the Pippi Longstocking stories were also on display. The public welcomed the use of a coin-operated typewriter thatwas installed in July. A security mirror was installed above the typing area. A cash register, headphones for audio-visual machines and a six drawer shelflist cabinet were received. During the year the meeting room was used by/for: preschool story hours, school-age films, marionette program, voting poll, two public meetings conducted by Alderman Scallon, Association of Re­ tarded Citizens of Minnesota, local children's authors, Carol Marron and Emily Crofford, special summer children's programs, Hennepin County Foster Care, family talent program, MPLIC supervisor's work­ shop, Cambridge Plan International, Library Board meeting, Patches the Clown, 3rd Precinct Advisory Council, income tax counseling for the elderly, Walker Art Center De Stijl slide program, Hennepin County Extension Center, Child Care Resource Center, IDS, Seward School Book Fair Committee, Southside Family School, Instrument Society of America and Santa Claus. East Lake was fortunate in having various volunteers through- out the year working as general staff assistants and sign printers. In September Michael Kulka was transferred to Linden Hills on detail as a library aide II. Wilbur Sundquist was on sick leave for two and a half months with a broken knee. Charlene Gabler worked a flexible schedule in order to take a library course at the University of Minnesota.

-79- East Lake operated with a limited staff by not substituting unless absolutely necessary. There were times when East Lake operated with a staff of four on Monday through Thursday and with a staff of three on Friday. At those times, new books and maga­ zines had to wait a few days before being processed and no work was done on other projects such as automatic weeding and discarding. On December 20 a large sign with the word LIBRARY was mounted on the outside of the building. We anticipate an increase of public use as a result of the sign. Now the public should know that the building at 2727 East Lake Street is a library. Respectfully submitted, ?//cl/ .:4/~A;!L- Mary Hanft Community Librarian

-80- ANNUAL REPORT STAFF OF THE EAST LAKE COMMUNITY LIBRARY 1982

Mary Hanft Community Librarian Joyce Cobb Library Assistant David Score Preprofessional, January-April; October­ (temporary part-time)

Charlene Gabler Library Aide II

Michael Kulka Library Aide I, to August 30 Wilbur Sundquist Library Aide I .6 Martha Kidd Library Aide I, January-April; October­ (temporary part-time) (temporary full-time) September Yvette Christianson Library Aide I, July 19-September (temporary part-time) Mae Siemers Library Aide I, October (temporary full-time) Carol Wesley Library Aide I, November (temporary full-time) Mary Ann Conlon Library Aide I, December (temporary part-time) Marian Crawford Library Aide I, December (temporary part-time)

David Swenson Library Page I .6 Donald Witthans Library Page I .2, February 27-March 15 Mary Ann Campbell Library Page I .2, May 20-

Vern DeKuester Janitorial Engineer

-81- ANNUAL REPORT VOLUNTEERS OF THE EAST LAKE COMMUNITY LIBRARY 1982

Ila Longley General Staff Assistant, January­ Jeffrey Ofsthun Sign Printer, January-March Elizabeth Gossman General Staff Assistant, March-May Melanie Lindgren General Staff Assistant, May-August Marjorie Sandell Sign Printer, May-October Minnie Pederson Typist, July-August Evelyn Maqdadi General Staff Assistant, September-November Pearl Berthelsen General Staff Assistant, November­ Kathy Young Marionette Program Natasha Young Marionette Program Sara Kreft Marionette Program Susie Schmitt Marionette Program

-82- NOKOMIS COMMUNITY LIBRARY ANNUAL REPORT 1982

The challenges and constraints of 1982 caused some changes at Nokomis. Circulation remained high with a gain for the year. Pro­ gramming and film offerings ground to a painful halt. Substitute staffing was managed by strategic sharing. Shelf shifting and physical repairs were accomplished. Training of present personnel as well as new entries enhanced productivity. Service remained stable and user satisfaction resulted. Heavy weather caused circulation losses at Nokomis in January and February. The 11 snowstorm of the century 11 occurred on Friday, January 22nd, and the library closed its doors at 3 p.m. Nineteen inches of snow fell, adding to the seventeen of the previous Wed­ nesday. The total city literally shut down and circulation was affected. However as the year progressed, so did circulation, cul­ minating in a record day of 1,447 on June 7th, our opening day of summer reading! The final circulation figures showed a healthy gain of 7,585. Before programming felt the edge of the budgetary ax, Nokomis was able to offer its adult patrons 11 Tips on Microwaving, 11 a 11 Journal Workshop 11 and eight Saturday morning computer classes in 11 Basic Pro­ gramming Instruction. 11 This service of providing space for local vendors to transmit pertinent information to patrons is sorely missed. An in-house 11 How to Use Your Library 11 is offered to patrons Thursday evenings and is the prime transmission of information at this time and is sporadically attended. Film programs were eliminated for adults and severely curtailed for children. Preschoolers and seniors were most affected by the loss. However two local children's authors were able to share with children and adults fascinating aspects of producing children's literature. Carol Marron displayed galley pages to pre­ schoolers in September. Emily Crofford was the star of Children's Book Week in November. The children's summer reading program was not to be denied. Book Invaders was the theme of the modified program and was an unqualified success. 831 children entered and 538 children completed the require­ ment of five books and five activities. Coupons for the planetarium were the incentive city-wide. Baskin-Robbins coupons were an added bonus for Nokomis youngsters. Programs as a part of summer reading were extremely well attended with the World of Reptiles enjoying the greatest attendance. Other children's offerings were Good Bear Story Hour complete with McDonald's honey, the Mad Hatter's Tea Party with two lucky winners of tickets to the Children's Theater, the Brownies Sing at Christmas, as well as the ever popular Visit with Santa. Marlow Illg, a local resident, volunteers as Santa and is superb.

-83- Staffing, both substitute and regular, saw some new strategies. The biggest change occurred in April when Lucy Selander transferred from Roosevelt and Ingrid Giving took on the shared position of Lin­ den Hills/Roosevelt. Lucy brought expertise and enthusiasm as well as an entourage of youngsters to the Nokomis children's area. A great portion of Nokomis circulation gain is attributed to Lucy's energetic job performance. School visits are accomplished with alacrity and class visits are encouraged. Keewaydin, Morris Park, Epiphany Nursery and Latch Key, visit on a regular schedule, re­ ceiving stories and library instruction. To further her own pro­ ductivity Lucy acts as a Community Resource Volunteer. She attended the Judy Brown Puppet Workshop and heard guest author Esther Hautzig speak at the University of Minnesota for Book Week, as well as par­ taking in in-house children's meetings, reference update, and an all-staff meeting on MPLIC planning with Caroline Arden as featured speaker. Substitute staffing for illness and vacations was held to a m1n1mum. Staff sharing was instituted. Nokomis staff worked at both East Lake and Roosevelt when needed. All staff participated, with Mike McClellan garnering the most "away" time. Sheila Jorgenson, Teresa Jensen and Mary Babineau continued as temporary part-time sub­ stitutes. They perform valuable services and have become integral parts of the Nokomis Library staff Sheila even demonstrated, as a volunteer, the COM Catalog at Regina High School with Ann Christensen (HO). Alice Brewer trained Ruth Richardson for substitute Aide work. Patricia Smith trained Virginia Bush and Susan Carr for substitute professional help. Regular staff remained stable after April. Weekly staff meetings were held. District meetings of all classifications enhanced effi­ ciency at the front desk, in the workroom and on the shelving tables. Phyllis Kask and Gladys Thurnblom both apprehended long delinquent users and confiscated cards. Alice Brewer added and withdrew mate­ rials and provided, via her husband, an oversize fine computer for the front desk. Kathy Simonson shifted shelves, completed objective weed­ ing and typed inumerable reports for Patricia. Mike McClellan took responsibility for the Teen Loft as well as the children's area and was the district savior when extra shelving help was needed. Leo Jenkins kept Nokomis functioning physically in "top drawer" fashion. Patricia Smith attended the All-City Management Seminar; All-staff meeting with Caroline Arden; reference update; Barbara Henley Seminar; Union grievance meeting and community librarians' meetings. Patricia was Staff Association President for 1982; and was part of the School Visit Committee; the staff development task force and represented MPLIC for Metro Area Reader's Advisory Service. She belongs to Nokomis Planning Group (PDCAC), Nokomis Village Association, and American Business Women's Association. She is program chairperson for the latter. She responded to a questionnaire sent by Sarah Wallace on Public Relations. Patricia demonstrated the COM Catalog to Minnehaha Academy middle school.

-84- Volunteer staffing was feast or famine. Evelyn Hable was a general staff assistant until her arthritic hip prevented working. Ruth Mattson replaced Evelyn but left for a volunteer job with more typing. Viki Anderson and Carol Siefert became general staff assis­ tants. They shelve paperbacks, assist with records and magazines, straighten shelves. They are much appreciated. Four teenagers assisted with summer reading and were superb in aiding crowd control! They were Donna Klemhaugen, Shawn Ricker, Christy and Naomi Brinda. Changes will occur in staffing as Teresa Jensen is pregnant; Alice Brewer is retiring; Kathy Simonson took the Aide test and Mike McClellan took the Page test. Those are the human resources-what of the physical? Water valves were repaired, promoting even heat. The front sidewalk was repaired as were globe parking lights, furnace motor and leaky roof. The carpet was repaired and future tiles chosen, locked restroom unlocked and fixed. Adult shelving was shifted to add more volumes. A juvenile biography section was created; PZ8.3's interfiled with picture books; an in-between section was moved adjacent to the "reader" section. Item additions this year are a nine-cup coffee percolator, phono and head-phones for the teen loft and a gyro chair from EL for the loft. Displays this year were antique valentines from the Art Depart­ ment, hand painted china, sea shells and antique wooden boxes from patrons. Sheila Jorgenson displayed her clay sculpture, and decorated a large Christmas house. Alice Brewer displayed her collection of Belleek and created a lovely Christmas scene complete with a miniature railroad. Gifted Awareness and Back-to-School displays were also shown. Service-the real reason we exist-was superb. Not only did circulation rise, but preliminary figures in a survey taken to deter­ mine in-house use of materials, show equal in-house use to that of patron take-out. Reference questions on varied topics included the meaning of Mondamin (Algonquin for "kernal of corn"); highest percent of nicotine in a filter cigarette (Bull Durham King, 1.94%); and even a long distance call from Northfield, Minnesota asking for in­ formation on Hans Fei Tzu, an ancient Chinese philospher. Titles most in demand were Prodigal Daughter by Archer, Eden Burning by Plain and Valley of the Horses by Auel. The most consistently sought after author was Leo Buscaglia-his books never warmed a shelf! The topics most requested were those of nutrition, computer language, nuclear arms control, and local history. This last topic was generated by an excellent slide presentation about the area created by Jeff Hess under the auspices of the MPLS Project. The slide show also prompted a Nokomis History Club, 25 patrons led by volunteer Lorraine Kirchner, meeting the second Thursday of the month. The Nokomis Book Club quietly expired due to lack of interest and leadership. Paperbacks were purchased four times by Ingrid Giving, Lucy Selander and Patricia Smith. Sixty adult records were purchased from Discount Records.

-85- The Baker &Taylor allotment was cut to 25 books per month, so selection has had to be judicious. Replacements have been unerring­ ly superb as have Homebound requests-both tasks undertaken by Sheila Jorgenson. Other special services enjoyed by and having heavy patron use have been the film strip viewer and rotating selec­ tion of strips, racks of local free newspapers, and the copy machine. The latter is 10¢ to copy a page in the branches. A new service of up to five pages of non-circulating reference material copied at Central, and sent to the patron at the requesting agency is welcome, and offsets the abandonment of branch film pick-up and delivery. The Minitex ILL request service is used by a small cadre of patrons and is really appreciated. MARS is little used at Nokomis. New monetary fees restricted the meeting room use. Burnett Realty used the room five times. !.D.S. Consulting, Century 21 Realty, Merrill Lynch Realty, Chrysalis, and Longfellow/Nokomis Human Services each used the room once. Reserves, at a $1.00 per title, went way, way down, and requests went way, way up! Thus, many of the 1982 changes have been painful. However, growth has continued and satisfaction has been attained. 1983 bodes continuing budgetary restraints and probable staff changes. These challenges will continue to be met with cheerfulness, capability, and most important, patron/staff cooperation and accommodation. Respectfully submitted,

Patricia Kaiser Smith District/Community Librarian

-86- ANNUAL REPORT STAFF OF THE NOKOMIS COMMUNITY LIBRARY 1982

Patricia Kaiser Smith District/Community Librarian Ingrid Giving Library Assistant, to April 12 Lucy Selander Library Assistant, April 12- Sheil a Jorgenson Librarian II (temporary part-time) Teresa Jensen Preprofessional, January-April; October­ (temporary part-time)

Alice Brewer Li bra ry Ai de II

Gladys Thurnblom Library Aide I Phyllis Kask Library Aide I .6 Mary Babineau Library Aide I, January-April; October­ (temporary part-time)

Kathleen Simonson Library Page I .5 Michael McClellan Library Page I (temporary part-time)

Leo Jenkins Janitorial Engineer

-87- ROOSEVELT COMMUNITY LIBRARY ANNUAL REPORT 1982

The Winter of '82 seemed to color our entire year. Would the terrible weather ever end? This apprehension continued, culminating in winter's final finale of April 20th. It would have helped our business if we had been near a post office, supermarket, or shopping center. As it was, terrible weather and parking restrictions kept people away. We had a disastrous loss in circulation in 1982. This loss started in January when our children's librarian, Lucy Selander, was asked to spend two days a week at Linden Hills. She was here full time in March. When asked to work permanently three days at Linden Hills and two days here, she opted to transfer to Nokomis. Ingrid Giving has been here two days a week since April and has hardly had a chance to become ac­ quainted with the patrons. Story hour was changed to Tuesday morning, and the patrons adjusted to that. We have coped in various ways. With a nursery school group that wanted a film program (and it's the tiny tots who really want this type of activity), we use the sound film-strip projector. Our program with Emily Crofford showed that we can still get hordes of children in here. All of us have tried to fill in the gaps, but our patrons over the years have come to want and to expect a children's specialist-one who can give trained reading guidance. All libraries, I feel, have been badly hurt by the cutback or total elimination of various programs. Another big change was the increase in enrollment at Roosevelt High School. This is bringing more student use to the library, but is also bringing more problems, not only from the students but also from people from other neighborhoods who are bringing or picking up Roosevelt students. During the very worst of the winter weather, the entire interior of the building was painted. The staff selected the colors, and the result was most attractive. When summer came, the painters returned to paint the outside trim-an enormous improvement in the appearance of the build­ ing. The shelves look attractive as we have weeded the collection ob­ jectively. Two new paperback racks were received. A student high on drugs broke one rack tier the day the new racks arrived. We have had various valuable meetings. The highlight was the first all-staff meeting in years with Caroline Arden to inspire us. I enjoyed an all-day workshop with Kathryn Barrington on copinq with the public. Patricia Smith set up a number of meetings within our district, and she has furnished good leadership and help in dealing with day-to-day prob­ lems. Our own staff has held meetings and social potlucks. I have attended meetings of the Powderhorn Community Council and have served on its executive committee.

-88- The Baker & Taylor plan has helped our patrons get all the best sellers within a reasonable length of time. Our visits to Bookmen have helped with a good supply of the very popular paperbacks. Darlene Nordos arranged for a large donation of Harlequin romances, for which we have a heavy demand. Reference questions have included the unusual as well as the standard ones for cookbooks, dog and cat books, and car repair manuals. We notice a trend toward the very practical as re­ sumes and job hunting books get much use. We received a new World Book encyclopedia. What would we do without our circulating encyclopedias? Some new juvenile phonodiscs were received, and I was allowed to select twenty records and tapes. Ingrid Giving weeded our juvenile record col­ lection this spring. A much appreciated service is the offer of the central library to photocopy material. School visits have been made. When an unbalanced student from the high school caused trouble at both places, Sheila Woodbeck, the school librarian, arranged for me to meet all the key school people so we could consolidate discipline efforts. Story hours have been well attended, and bedtime story hour started again in June. Programs were held on school-release days. Some classes and nursery school groups come here regularly. Our summer reading pro­ gram was successful with 741 children signing up and 528 completing the program. The Minneapolis Project had a program here on journal writing. We had a spring arts and crafts show and coffee party. Linda Randers, a volunteer, helped with putting up the displays. We had our two summer garden shows and a Christmas coffee party. Every month a coupon group gathers at a table to exchange coupons and discuss refund offers. Mary Ann Campbell became our new shelver on May 17th after Donald Witthans transferred to Washburn. What a joy it is to have a good shelver! All of our equipment and furniture was tagged with identification numbers. There were two break-ins this year, but nothing of conse­ quence was stolen. With all the changes, this remains a peaceful, stable neighborhood. Respectfully submitted, 1l~r-.....,Li m~~I\,, Normakay Marthinson Community Librarian

-89- ANNUAL REPORT STAFF OF THE ROOSEVELT COMMUNITY LIBRARY 1982

Normakay Marthinson Community Librarian Lucy Selander Library Assistant, to April 9 Ingrid Giving Library Assistant .4, April 12-

Darlene Nordos Library Aide II

He l en Kaps a l i s Library Aide I

Donald Witthans Library Page I .4, February 22 - March 15 Mary Ann Campbell Library Page I .4, May 17-

-90-