Advanced Technologies & Innovations in Tourism & Hospitality Industry Volume-2 Editors: Dr. Shiv Mohan Verma, Mr. Sunil Kumar Pawar Mr. Indraneel Bose Bhikaji Cama Subharti College of Hotel Management Swami Vivekanand Subharti University, Meerut, U.P. Swaranjali Publication Pvt. Ltd. E-mail :
[email protected] www.swaranjalipublication.com Sector 10-B, Vasundhara, Ghaziabad, (U.P.) 201012 Phone : 9810749840, 8700124880 Advanced Technologies & Innovations in Tourism & Hospitality Industry i All rights are reserved. No part of this publication may be re- produced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the copyright holder. © Editor : Dr. Shiv Mohan Verma : Mr. Sunil Kumar Pawar : Mr. Indraneel Bose Publisher : Swaranjali Publication Sector 10-B, Vasundhara, Ghaziabad, (U.P.) 201012 Phone : 9810749840, 8700124880 E-mail :
[email protected] Website : www.swaranjalipublication.com Edition : 2019 ISBN : 978-81-94364-28-3 Price : 1200/- Printed By : Swaranjali Offset Printers ii Advanced Technologies & Innovations in Tourism & Hospitality Industry preface For sustainable development and effective management of all related aspects of hospitality and tourism, it is essential to learn from the best practices around the world and be innovative in finding practical solutions to ever-evolving challenges. Innovative approaches should be taken to strategically align with the visions and expectation of key tourism & hospitality industry stakeholders in planning, developing, marketing, managing, monitoring and controlling. As we advocate that industry leaders and researchers should collaborate in seeking practical and innovative solutions for the challenges in hospitality and tourism, papers jointly written by industry leaders and academics are sought for this conference.