SUCCESS STORY AUNIS MESSAGERIE

SUMMARY

aunismessagerie Transports multispécialisés de proximité, de réseau national. Course Messagerie Affretement Customer Aunis Messagerie

Specialist Haulier Relies On

Partners Zebra Technologies For Last Mile • Tec6 • Teliae

Traceability Industry ABOUT AUNIS MESSAGERIE Transport Challenge Aunis Messagerie is a family-run business Aunis Messagerie wanted established 30 years ago; it specialises in last Challenge to equip its drivers with a tracking tool for last mile mile logistics. Originally focused on delivering car Aunis Messagerie wanted to equip its drivers with delivery, replacing mobile parts and industrial supplies, Aunis Messagerie a tracking tool for last mile delivery, replacing phones with robust, reliable its drivers’ basic mobile phones with robust, enterprise-grade touch expanded its offering during the 1990s to include computers on an Android OS services to other transport companies, express reliable touch computers. The devices had to offer enterprise functionality, such as package scanning Solution hauliers, and national and regional couriers. It now • Zebra TC56 Touch manages their local deliveries from its logistics and taking photos, and operate on an Android Computer platform, whilst retaining smartphone looks. Aunis • Zebra OneCare Coverage and distribution platform on the outskirts of La Plan Rochelle and ensures efficient last mile delivery Messagerie approached its partner Tec6. along the coast of the -Maritime in south- Results Also a long-term Zebra Technologies partner, • Significant improvement west France, including its outlying islands (Ré, Aix Tec6 is a managed services company, specialising in parcel tracking and and Oléron) and town centres and rural areas with in new technologies and IT. Tec6 delivers turnkey tracing • Rapid user uptake restricted access. Managing, on average, 800 solutions specific to the requirements of its clients • Increased productivity deliveries on a daily basis, Aunis Messagerie really and believes in lasting business partnerships. It and accuracy • Robust, reliable devices, does deliver a local service. had been working with Aunis Messagerie, looking resistant to shocks and at ways the company could further refine and falls, ideally suited to the transport environment; automate its operations. Aunis Messagerie was they offer enterprise- already a customer of Zebra Technologies, with grade functionality, such as scanning and high- MC92 Mobile Computers and TC8000 Touch performance GPS, Wi-Fi Mobile Computers used for quayside inventory. connectivity and camera • Fast return on investment SUCCESS STORY AUNIS MESSAGERIE

Customers, meanwhile, can log into Aunis Messagerie’s online portal to track their “ We are delighted with the Zebra Touch deliveries. Residential customers are also sent Computers. The an SMS or an email with a delivery date and a TC56s are robust, specific time slot; these SMS are sent via Teliae’s reliable and have “Téliway” TMS application. impressive operating speed. Our drivers Tec6 provides a support service via Teamviewer adopted the through which it can remotely access the TC56 computers quickly to resolve any technical issues. Finally Aunis and really love them. Messagerie benefits from a three-year OneCare Essential Comprehensive Coverage plan to The solution allows So Aunis Messagerie was more than happy to us to accurately and ensure the continued use of its investment. test the Zebra TC56 Touch Computers, when reliably track all our Tec6 recommended these based on their needs. parcels. The real- Following a successful pilot to test the technical Results time data is a real plus for our business suitability and 4G connectivity of the TC56, Aunis The solution is delivering a rapid return on and has led to an Messagerie decided to equip all its drivers with investment. Following the deployment, Aunis improvement in our these touch computers. Messagerie has seen a significant improvement customer service in parcel tracking and tracing, with increased and our efficiency.” productivity and accuracy, thanks to the barcode Solution Nicolas Bayonne, scanning. Applications run up to 5 times faster and Aunis Messagerie has deployed Zebra TC56s for Co-Owner, Aunis fuel consumption has dropped thanks to improved dockside and delivery scanning. Two software Messagerie applications from software provider Teliae, sister route planning. The drivers have rapidly embraced company to Tec6, have been configured on the the TC56. They praise its ease of use, robustness TC56. The Télinavigateur solution, which is used and reliability, as well as its sunlight-readable 5-inch for dockside management, such as scanning touch screen. parcel barcodes, loading and delivery round In the future Aunis Messagerie would like to confirmations. And then, once en route, drivers continue to adapt new technology and usages for switch to the Télimobile application for route the TC56, such as electronic signatures with the planning and GPS tracking. Drivers ensure new version of Télimobile and the possibility of delivery traceability with the option of reporting establishing a weight–volume ratio of the pallets on issues or taking photos if needed for real-time using the PDA’s camera. This isn’t the only plan: reporting. The applications running on the TC56 Aunis Messagerie is looking into the possibility of are specific to the courier sector. They work on using a Bluetooth ring to scan barcodes on parcels, an Android platform and connect via 4G or Wi-Fi using RFID tickets, dockside video surveillance to a server hosted by Teliae. to record parcel movements, and even electric vehicles for delivery to town centre. There is a lot to consider and the future is exciting.

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