DOCSLIB.ORG

Cisco Finesse Installation and Upgrade Guide Release 10.5(1) First Published: 2014-06-04 Last Modified: 2014-07-09

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Cisco Finesse Installation and Upgrade Guide Release 10.5(1) First Published: 2014-06-04 Last Modified: 2014-07-09 Cisco Finesse Installation and Upgrade Guide Release 10.5(1) First Published: 2014-06-04 Last Modified: 2014-07-09 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: http:// www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) © 2010-2014 Cisco Systems, Inc. All rights reserved. CONTENTS Preface Preface vii Change History vii About This Guide viii Audience viii Organization viii Related Documents viii Obtaining Documentation and Submitting a Service Request ix Field Alerts and Field Notices ix Documentation Feedback ix Conventions ix CHAPTER 1 Installation Preparation 1 System Requirements 1 Platform Requirements 1 Client Requirements 2 Network Requirements 2 System Account Privileges 3 Security Considerations 3 Installation Spanning Multiple Domains 3 Other Requirements and Considerations 4 Preinstallation Tasks 4 Configuration Worksheet 5 Installation Files 7 CHAPTER 2 Cisco Finesse Server Installation 9 Installation Task Flow 10 Install Finesse on Primary Node 10 Cisco Finesse Installation and Upgrade Guide Release 10.5(1) iii Contents Install Finesse on Secondary Node 13 Installation Troubleshooting 16 CHAPTER 3 Upgrade 17 Supported Upgrade Paths 17 Perform Upgrade 18 Perform Rollback 20 CHAPTER 4 Initial Configuration 21 Configure Contact Center Enterprise CTI Server Settings 21 Configure Contact Center Enterprise Administration & Data Server Settings 23 Configure Cluster Settings 24 Restart Cisco Tomcat 24 Check Replication Status 25 Install Language Pack 25 Ensure Agents Have Passwords 26 Ensure Logout Non-Activity Time for Agents is Configured 26 Configure Agent Phones 27 Browser Settings for Internet Explorer 27 Set Up Certificates 28 Server-Side Certificate Management 28 Obtain and Upload CA Certificate 29 Produce Certificate Internally 30 Set up Microsoft Certificate Server for Windows 2008 R2 30 Download CA certificate 31 Client-Side Certificate Acceptance 31 Deploy Root Certificate for Internet Explorer 31 Set Up Certificate for Internet Explorer Browser 32 Set Up Certificate for Firefox Browser 33 Accept Security Certificates 33 Ensure Agents Can Sign in to Desktop 35 Ensure Failover Functions Correctly 36 Configure DNS on Clients 37 Load Balancing for Finesse 38 Initial Configuration Troubleshooting 39 Cisco Finesse Installation and Upgrade Guide Release 10.5(1) iv Contents APPENDIX A Cisco Finesse CLI 41 Commands Supported for Cisco Finesse 41 Log Collection 41 Cisco Finesse HTTPS Redirect 43 Finesse Services 44 Cisco Finesse Notification Service Logging 44 Upgrade 45 Remote Account Management 45 Replication Status 45 3rdpartygadget Account 46 APPENDIX B Network and System Services Used for Cisco Finesse 47 APPENDIX C Port Utilization 49 Cisco Finesse Installation and Upgrade Guide Release 10.5(1) v Contents Cisco Finesse Installation and Upgrade Guide Release 10.5(1) vi Preface This guide explains how to install Cisco Finesse and how to perform initial configuration tasks so that agents can sign in to the Finesse desktop. • Change History, page vii • About This Guide, page viii • Audience, page viii • Organization, page viii • Related Documents, page viii • Obtaining Documentation and Submitting a Service Request, page ix • Field Alerts and Field Notices, page ix • Documentation Feedback, page ix • Conventions, page ix Change History This table lists and links to changes made to this guide and gives the dates those changes were made. Earliest changes appear in the bottom rows. Change Date Link Added link to software download July 9, 2014 Install Language Pack, on page 25 site. Added reference to the Cisco Finesse Administration Guide for more information about supported languages. Initial release of document June 4, 2014 Cisco Finesse Installation and Upgrade Guide Release 10.5(1) vii Preface About This Guide About This Guide The Cisco Finesse Installation and Upgrade Guide describes how to install Finesse, upgrade Finesse, and perform initial configuration. Audience This guide is prepared for system engineers and administrators who are responsible for the installation and initial configuration of Cisco Finesse. Organization Section Content Chapter 1: Installation Preparation, on page Describes system requirements and preinstallation tasks 1 for Cisco Finesse Chapter 2: Cisco Finesse Server Installation, Provides an overview of the installation process and on page 9 describes how to install Cisco Finesse and troubleshoot installation problems Chapter 3: Upgrade, on page 17 Lists the supported upgrade paths and describes how to perform an upgrade and a rollback Chapter 4: Initial Configuration, on page 21 Describes postinstallation tasks required to configure Cisco Finesse Appendix A: Cisco Finesse CLI, on page 41 Lists the CLI commands supported for Cisco Finesse Appendix B: Network and System Services Lists the network and system services used for Cisco Used for Cisco Finesse, on page 47 Finesse Related Documents Document or resource Link Cisco Finesse Documentation Guide http://www.cisco.com/en/US/partner/products/ps11324/products_ documentation_roadmaps_list.html Cisco.com site for Finesse http://www.cisco.com/en/US/partner/products/ps11324/tsd_products_ documentation support_series_home.html Doc Wiki for Finesse http://docwiki.cisco.com/wiki/Cisco_Finesse Cisco Finesse Installation and Upgrade Guide Release 10.5(1) viii Preface Obtaining Documentation and Submitting a Service Request Document or resource Link Troubleshooting tips for Cisco http://docwiki.cisco.com/wiki/Troubleshooting_Cisco_Finesse Finesse Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What's New in Cisco Product Documentation at http:// www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html. Subscribe to What's New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation as an RSS feed and delivers content directly to your desktop using a reader application. The RSS feeds are a free service. Field Alerts and Field Notices Cisco products may be modified or key processes may be determined to be important. These are announced through use of the Cisco Field Alerts and Cisco Field Notices. You can register to receive Field Alerts and Field Notices through the Product Alert Tool on Cisco.com. This tool enables you to create a profile to receive announcements by selecting all products of interest. Log into www.cisco.com and then access the tool at http://www.cisco.com/cisco/support/notifications.html. Documentation Feedback To provide comments about this document, send an email message to the following address: [email protected] We appreciate your comments. Conventions This document uses the following conventions: Convention Description boldface font Boldface font is used to indicate commands, such as user entries, keys, buttons, and folder and submenu names. For example: • Choose Edit > Find. • Click Finish. Cisco Finesse Installation and Upgrade
Load more

Recommended publications
  • Spies and Shuttles
    Spies and Shuttles University Press of Florida Florida A&M University, Tallahassee Florida Atlantic University, Boca Raton Florida Gulf Coast University, Ft. Myers Florida International University, Miami Florida State University, Tallahassee New College of Florida, Sarasota University of Central Florida, Orlando University of Florida, Gainesville University of North Florida, Jacksonville University of South Florida, Tampa University of West Florida, Pensacola SPIE S AND SHUTTLE S NASA’s Secret Relationships with the DoD and CIA James E. David Smithsonian National Air and Space Museum, Washington, D.C., in association with University Press of Florida Gainesville · Tallahassee · Tampa · Boca Raton Pensacola · Orlando · Miami · Jacksonville · Ft. Myers · Sarasota Copyright 2015 by Smithsonian National Air and Space Museum All rights reserved Printed in the United States of America on acid-free paper All photographs courtesy of the Smithsonian National Air and Space Museum. This book may be available in an electronic edition. 20 19 18 17 16 15 6 5 4 3 2 1 Library of Congress Cataloging-in-Publication Data David, James E., 1951– author. Spies and shuttles : NASA’s secret relationships with the DOD and CIA / James David. pages cm Includes bibliographical references and index. ISBN 978-0-8130-4999-1 (cloth) ISBN 978-0-8130-5500-8 (ebook) 1. Astronautics—United States —History. 2. Astronautics, Military—Government policy—United States. 3. United States. National Aeronautics and Space Administration—History. 4. United States. Department of Defense—History.
    [Show full text]
  • Artificial Earth Satellites Designed and Fabricated by the Johns Hopkins University Applied Physics Laboratory
    SDO-1600 lCL 7 (Revised) tQ SARTIFICIAL EARTH SATELLITES DESIGNED AND FABRICATED 9 by I THE JOHNS HOPKINS UNIVERSITY APPLIED PHYSICS LABORATORY I __CD C-:) PREPARED i LJJby THE SPACE DEPARTMENT -ow w - THE JOHNS HOPKINS UNIVERSITY 0 APPLIED PHYSICS LABORATORY Johns Hopkins Road, Laurel, Maryland 20810 Operating under Contract N00024 78-C-5384 with the Department of the Navv Approved for public release; distributiort uni mited. 7 9 0 3 2 2, 0 74 Unclassified PLEASE FOLD BACK IF NOT NEEDED : FOR BIBLIOGRAPHIC PURPOSES SECURITY CLASSIFICATION OF THIS PAGE REPORT DOCUMENTATION PAGE ER 2. GOVT ACCESSION NO 3. RECIPIENT'S CATALOG NUMBER 4._ TITLE (and, TYR- ,E, . COVERED / Artificial Earth Satellites Designed and Fabricated / Status Xept* L959 to date by The Johns Hopkins University Applied Physics Laboratory. U*. t APL/JHU SDO-1600 7. AUTHOR(s) 8. CONTRACTOR GRANT NUMBER($) Space Department N00024-=78-C-5384 9. PERFORMING ORGANIZATION NAME & ADDRESS 10. PROGRAM ELEMENT, PROJECT. TASK AREA & WORK UNIT NUMBERS The Johns Hopkins University Applied Physics Laboratory Task Y22 Johns Hopkins Road Laurel, Maryland 20810 11.CONTROLLING OFFICE NAME & ADDRESS 12.R Naval Plant Representative Office Julp 078 Johns Hopkins Road 13. NUMBER OF PAGES MyLaurel,rland 20810 235 14. MONITORING AGENCY NAME & ADDRESS , -. 15. SECURITY CLASS. (of this report) Naval Plant Representative Office j Unclassified - Johns Hopkins Road f" . Laurel, Maryland 20810 r ' 15a. SCHEDULEDECLASSIFICATION/DOWNGRADING 16 DISTRIBUTION STATEMENT (of th,s Report) Approved for public release; distribution N/A unlimited 17. DISTRIBUTION STATEMENT (of the abstrat entered in Block 20. of tifferent from Report) N/A 18.
    [Show full text]
  • <> CRONOLOGIA DE LOS SATÉLITES ARTIFICIALES DE LA
    1 SATELITES ARTIFICIALES. Capítulo 5º Subcap. 10 <> CRONOLOGIA DE LOS SATÉLITES ARTIFICIALES DE LA TIERRA. Esta es una relación cronológica de todos los lanzamientos de satélites artificiales de nuestro planeta, con independencia de su éxito o fracaso, tanto en el disparo como en órbita. Significa pues que muchos de ellos no han alcanzado el espacio y fueron destruidos. Se señala en primer lugar (a la izquierda) su nombre, seguido de la fecha del lanzamiento, el país al que pertenece el satélite (que puede ser otro distinto al que lo lanza) y el tipo de satélite; este último aspecto podría no corresponderse en exactitud dado que algunos son de finalidad múltiple. En los lanzamientos múltiples, cada satélite figura separado (salvo en los casos de fracaso, en que no llegan a separarse) pero naturalmente en la misma fecha y juntos. NO ESTÁN incluidos los llevados en vuelos tripulados, si bien se citan en el programa de satélites correspondiente y en el capítulo de “Cronología general de lanzamientos”. .SATÉLITE Fecha País Tipo SPUTNIK F1 15.05.1957 URSS Experimental o tecnológico SPUTNIK F2 21.08.1957 URSS Experimental o tecnológico SPUTNIK 01 04.10.1957 URSS Experimental o tecnológico SPUTNIK 02 03.11.1957 URSS Científico VANGUARD-1A 06.12.1957 USA Experimental o tecnológico EXPLORER 01 31.01.1958 USA Científico VANGUARD-1B 05.02.1958 USA Experimental o tecnológico EXPLORER 02 05.03.1958 USA Científico VANGUARD-1 17.03.1958 USA Experimental o tecnológico EXPLORER 03 26.03.1958 USA Científico SPUTNIK D1 27.04.1958 URSS Geodésico VANGUARD-2A
    [Show full text]
  • Index of Astronomia Nova
    Index of Astronomia Nova Index of Astronomia Nova. M. Capderou, Handbook of Satellite Orbits: From Kepler to GPS, 883 DOI 10.1007/978-3-319-03416-4, © Springer International Publishing Switzerland 2014 Bibliography Books are classified in sections according to the main themes covered in this work, and arranged chronologically within each section. General Mechanics and Geodesy 1. H. Goldstein. Classical Mechanics, Addison-Wesley, Cambridge, Mass., 1956 2. L. Landau & E. Lifchitz. Mechanics (Course of Theoretical Physics),Vol.1, Mir, Moscow, 1966, Butterworth–Heinemann 3rd edn., 1976 3. W.M. Kaula. Theory of Satellite Geodesy, Blaisdell Publ., Waltham, Mass., 1966 4. J.-J. Levallois. G´eod´esie g´en´erale, Vols. 1, 2, 3, Eyrolles, Paris, 1969, 1970 5. J.-J. Levallois & J. Kovalevsky. G´eod´esie g´en´erale,Vol.4:G´eod´esie spatiale, Eyrolles, Paris, 1970 6. G. Bomford. Geodesy, 4th edn., Clarendon Press, Oxford, 1980 7. J.-C. Husson, A. Cazenave, J.-F. Minster (Eds.). Internal Geophysics and Space, CNES/Cepadues-Editions, Toulouse, 1985 8. V.I. Arnold. Mathematical Methods of Classical Mechanics, Graduate Texts in Mathematics (60), Springer-Verlag, Berlin, 1989 9. W. Torge. Geodesy, Walter de Gruyter, Berlin, 1991 10. G. Seeber. Satellite Geodesy, Walter de Gruyter, Berlin, 1993 11. E.W. Grafarend, F.W. Krumm, V.S. Schwarze (Eds.). Geodesy: The Challenge of the 3rd Millennium, Springer, Berlin, 2003 12. H. Stephani. Relativity: An Introduction to Special and General Relativity,Cam- bridge University Press, Cambridge, 2004 13. G. Schubert (Ed.). Treatise on Geodephysics,Vol.3:Geodesy, Elsevier, Oxford, 2007 14. D.D. McCarthy, P.K.
    [Show full text]
  • Human Qualities in Grand System Building
    LOCAL ENGINEERING IN THE EARLY AMERICAN AND JAPANESE SPACE PROGRAMS: HUMAN QUALITIES IN GRAND SYSTEM BUILDING Yasushi Sato A DISSERTATION in History and Sociology of Science Presented to the Faculties of the University of Pennsylvania in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy 2005 ______________________________ Supervisor of Dissertation ______________________________ Graduate Group Chairperson ii COPYRIGHT Yasushi Sato 2005 iii ACKNOWLEDGEMENTS I am indebted, first and foremost, to my three academic advisors in the History and Sociology of Science Department, University of Pennsylvania, for the completion of this dissertation. Prof. Robert E. Kohler, my dissertation supervisor, constantly provided me with inspiration and encouragement while I did research and writing. His seminar on scientific practice spawned initial ideas for my inquiry, and his confidence in my research agenda let me proceed. Prof. Nathan Sivin principally guided me through the first three years of my graduate study into the dissertation period. His kind support for, and careful critique of, my work sustained my motivation all the time. Prof. Ruth Schwartz Cowan offered me insightful comments on chapters after she joined the department. She also gave me helpful advices on sources, writing, and journal publication. Graduate work in the United States was truly a long journey for me. When I first joined the department, I had never lived outside of Japan, and I did not even know what such words as “footnotes” and “primary sources” meant. As I gradually learned things, I received much help from people in the department. Prof. Emily Thompson taught me the basics of the history of technology, and let me have an idea of what historical research is.
    [Show full text]
  • Water Sprays Inspace Retrieval Operations
    ASTRONAUTICS RESEARCH REPORT NO. 77-2 (NASA-CR-149885) WATER SPRAYS IN SPACE N77-20128 RETRIEVAL OPERATIONS (Pennsylvania State CSCL 22A Univ.) 68 p HC A04/MF A01 Unclas G3/13 21653 WATER SPRAYS INSPACE RETRIEVAL OPERATIONS BY DOUGLAS C.FREESLAND PROJECT ASSISTANT -ASTRONAUTICS RESEARCH> THE PENNSYLVANIA STATE UNIVERSITY Department of Aerospace Engineering - J233 Hammond Building University Park, Pennsylvania 16802 APRIL 1977 , RESEARCH SUPPORTED BY NASA GRANT NSG-7078 ABSTRACT Recent experiments involving liquid jets exhausting into a vacuum have led to significant conclusions regarding techniques for detumbling and despinning disabled spacecraft during retrieval oper­ ations. A fine water spray directed toward a tumbling or spinning object may quickly form ice over its surface. The added mass of water will absorb angular momentum and slow the vehicle. As this ice sublimes it carries momentum away with it. Thus, a complete detumble or despin is possible by simply spraying water at a disabled vehicle. Experiments were conducted in a ground based vacuum chamber to deter­ mine physical properties of water-ice in a space-like environment. Additional ices, alcohol and ammonia, were also studied. An analytical analysis based on the conservation of angular momentum, resulted in despin performance parameters, i.e., total water mass requirements and despin times. The despin and retrieval of a disabled spacecraft was considered to illustrate a potential application of the water spray technique. TABLE OF CONTENTS Page ABSTRACT .... 11 LIST OF TABLES . Iv LIST OF FIGURES..................... v NOMENCLATURE . ......................... V ACKNOWLEDGMENTS....................... vi1 I. INTRODUCTION........................1 1.1 Historical Development ............. .... 1 1.2 Water Spray Technique .......... ...... 3 1 3 Purpose and Objectives ..........
    [Show full text]
  • Our First Quarter Century of Achievement ... Just the Beginning I
    NASA Press Kit National Aeronautics and 251hAnniversary October 1983 Space Administration 1958-1983 >\ Our First Quarter Century of Achievement ... Just the Beginning i RELEASE ND: 83-132 September 1983 NOTE TO EDITORS : NASA is observing its 25th anniversary. The space agency opened for business on Oct. 1, 1958. The information attached sumnarizes what has been achieved in these 25 years. It was prepared as an aid to broadcasters, writers and editors who need historical, statistical and chronological material. Those needing further information may call or write: NASA Headquarters, Code LFD-10, News and Information Branch, Washington, D. C. 20546; 202/755-8370. Photographs to illustrate any of this material may be obtained by calling or writing: NASA Headquarters, Code LFD-10, Photo and Motion Pictures, Washington, D. C. 20546; 202/755-8366. bQy#qt&*&Mary G. itzpatrick Acting Chief, News and Information Branch Public Affairs Division Cover Art Top row, left to right: ffComnandDestruct Center," 1967, Artist Paul Calle, left; ?'View from Mimas," 1981, features on a Saturnian satellite, by Artist Ron Miller, center; ftP1umes,*tSTS- 4 launch, Artist Chet Jezierski,right; aeronautical research mural, Artist Bob McCall, 1977, on display at the Visitors Center at Dryden Flight Research Facility, Edwards, Calif. iii OUR FIRST QUARTER CENTER OF ACHIEVEMENT A-1 -3 SPACE FLIGHT B-1 - 19 SPACE SCIENCE c-1 - 20 SPACE APPLICATIQNS D-1 - 12 AERONAUTICS E-1 - 10 TRACKING AND DATA ACQUISITION F-1 - 5 INTERNATIONAL PROGRAMS G-1 - 5 TECHNOLOGY UTILIZATION H-1 - 5 NASA INSTALLATIONS 1-1 - 9 NASA LAUNCH RECORD J-1 - 49 ASTRONAUTS K-1 - 13 FINE ARTS PRQGRAM L-1 - 7 S IGN I F ICANT QUOTAT IONS frl-1 - 4 NASA ADvIINISTRATORS N-1 - 7 SELECTED NASA PHOTOGRAPHS 0-1 - 12 National Aeronautics and Space Administration Washington, D.C.
    [Show full text]
  • NASA Is Not Archiving All Potentially Valuable Data
    ‘“L, United States General Acchunting Office \ Report to the Chairman, Committee on Science, Space and Technology, House of Representatives November 1990 SPACE OPERATIONS NASA Is Not Archiving All Potentially Valuable Data GAO/IMTEC-91-3 Information Management and Technology Division B-240427 November 2,199O The Honorable Robert A. Roe Chairman, Committee on Science, Space, and Technology House of Representatives Dear Mr. Chairman: On March 2, 1990, we reported on how well the National Aeronautics and Space Administration (NASA) managed, stored, and archived space science data from past missions. This present report, as agreed with your office, discusses other data management issues, including (1) whether NASA is archiving its most valuable data, and (2) the extent to which a mechanism exists for obtaining input from the scientific community on what types of space science data should be archived. As arranged with your office, unless you publicly announce the contents of this report earlier, we plan no further distribution until 30 days from the date of this letter. We will then give copies to appropriate congressional committees, the Administrator of NASA, and other interested parties upon request. This work was performed under the direction of Samuel W. Howlin, Director for Defense and Security Information Systems, who can be reached at (202) 275-4649. Other major contributors are listed in appendix IX. Sincerely yours, Ralph V. Carlone Assistant Comptroller General Executive Summary The National Aeronautics and Space Administration (NASA) is respon- Purpose sible for space exploration and for managing, archiving, and dissemi- nating space science data. Since 1958, NASA has spent billions on its space science programs and successfully launched over 260 scientific missions.
    [Show full text]
  • Silk Truelog Explorer 18.5
    Silk TrueLog Explorer 18.5 Help Micro Focus The Lawn 22-30 Old Bath Road Newbury, Berkshire RG14 1QN UK http://www.microfocus.com Copyright © Micro Focus 2017. All rights reserved. MICRO FOCUS, the Micro Focus logo and Silk Performer are trademarks or registered trademarks of Micro Focus IP Development Limited or its subsidiaries or affiliated companies in the United States, United Kingdom and other countries. All other marks are the property of their respective owners. 2017-10-17 ii Contents TrueLog Explorer 18.5 ........................................................................................5 Getting Started ....................................................................................................................5 TrueLog Explorer Overview ...................................................................................... 5 What You Can Do with TrueLog Explorer ................................................................ 5 Tour of the UI ............................................................................................................6 Best Practice Use of TrueLog Explorer ................................................................. 10 Understanding TrueLog ..........................................................................................11 Analyzing Tests ...................................................................................................... 14 Working With Silk Performer ................................................................................. 20 TrueLog Explorer
    [Show full text]
  • NASA Major Launch Record
    NASA Major Launch Record 1958 MISSION/ LAUNCH LAUNCH PERIOD CURRENT ORBITAL PARAMETERS WEIGHT REMARKS Intl Design VEHICLE DATE (Mins.) Apogee (km) Perigee (km) Incl (deg) (kg) (All Launches from ESMC, unless otherwise noted) 1958 1958 Pioneer I (U) Thor-Able I Oct 11 DOWN OCT 12, 1958 34.2 Measure magnetic fields around Earth or Moon. Error in burnout Eta I 130 (U) velocity and angle; did not reach Moon. Returned 43 hours of data on extent of radiation band, hydromagnetic oscillations of magnetic field, density of micrometeors in interplanetary space, and interplanetary magnetic field. Beacon I (U) Jupiter C Oct 23 DID NOT ACHIEVE ORBIT 4.2 Thin plastic sphere (12-feet in diameter after inflation) to study (U) atmosphere density at various levels. Upper stages and payload separated prior to first-stage burnout. Pioneer II (U) Thor-Able I Nov 8 DID NOT ACHIEVE ORBIT 39.1 Measurement of magnetic fields around Earth or Moon. Third stage 129 (U) failed to ignite. Its brief data provided evidence that equatorial region about Earth has higher flux and higher energy radiation than previously considered. Pioneer III (U) Juno II (U) Dec 6 DOWN DEC 7, 1958 5.9 Measurement of radiation in space. Error in burnout velocity and angle; did not reach Moon. During its flight, discovered second radiation belt around Earth. 1959 1959 Vanguard II (U) Vanguard Feb 17 122.8 3054 557 32.9 9.4 Sphere (20 inches in diameter) to measure cloud cover. First Earth Alpha 1 (SLV-4) (U) photo from satellite. Interpretation of data difficult because satellite developed precessing motion.
    [Show full text]
  • The Electromagnetic Radiation Field
    The electromagnetic radiation field A In this appendix, we will briefly review the most important The flux is measured in units of erg cm2 s1 Hz1.Ifthe properties of a radiation field. We thereby assume that the radiation field is isotropic, F vanishes. In this case, the same reader has encountered these quantities already in a different amount of radiation passes through the surface element in context. both directions. The mean specific intensity J is defined as the average of I over all angles, A.1 Parameters of the radiation field Z 1 J D d!I ; (A.3) The electromagnetic radiation field is described by the spe- 4 cific intensity I, which is defined as follows. Consider a D surface element of area dA. The radiation energy which so that, for an isotropic radiation field, I J.Thespecific passes through this area per time interval dt from within a energy density u is related to J according to solid angle element d! around a direction described by the n 4 unit vector , with frequency in the range between and u D J ; (A.4) C d,is c where u is the energy of the radiation field per D dE I dA cos dt d! d; (A.1) volume element and frequency interval, thus measured in erg cm3 Hz1. The total energy density of the radiation is where describes the angle between the direction n of the obtained by integrating u over frequency. In the same way, light and the normal vector of the surface element. Then, the intensity of the radiation is obtained by integrating the dA cos is the area projected in the direction of the infalling specific intensity I over .
    [Show full text]
  • Orbitales Terrestres, Hacia Órbita Solar, Vuelos a La Luna Y Los Planetas, Tripulados O No), Incluidos Los Fracasados
    VARIOS. Capítulo 16º Subcap. 42 <> CRONOLOGÍA GENERAL DE LANZAMIENTOS. Esta es una relación cronológica de lanzamientos espaciales (orbitales terrestres, hacia órbita solar, vuelos a la Luna y los planetas, tripulados o no), incluidos los fracasados. Algunos pueden ser mixtos, es decir, satélite y sonda, tripulado con satélite o con sonda. El tipo (TI) es (S)=satélite, (P)=Ingenio lunar o planetario, y (T)=tripulado. .FECHA MISION PAIS TI Destino. Características. Observaciones. 15.05.1957 SPUTNIK F1 URSS S Experimental o tecnológico 21.08.1957 SPUTNIK F2 URSS S Experimental o tecnológico 04.10.1957 SPUTNIK 01 URSS S Experimental o tecnológico 03.11.1957 SPUTNIK 02 URSS S Científico 06.12.1957 VANGUARD-1A USA S Experimental o tecnológico 31.01.1958 EXPLORER 01 USA S Científico 05.02.1958 VANGUARD-1B USA S Experimental o tecnológico 05.03.1958 EXPLORER 02 USA S Científico 17.03.1958 VANGUARD-1 USA S Experimental o tecnológico 26.03.1958 EXPLORER 03 USA S Científico 27.04.1958 SPUTNIK D1 URSS S Geodésico 28.04.1958 VANGUARD-2A USA S Experimental o tecnológico 15.05.1958 SPUTNIK 03 URSS S Geodésico 27.05.1958 VANGUARD-2B USA S Experimental o tecnológico 26.06.1958 VANGUARD-2C USA S Experimental o tecnológico 25.07.1958 NOTS 1 USA S Militar 26.07.1958 EXPLORER 04 USA S Científico 12.08.1958 NOTS 2 USA S Militar 17.08.1958 PIONEER 0 USA P LUNA. Primer intento lunar. Fracaso. 22.08.1958 NOTS 3 USA S Militar 24.08.1958 EXPLORER 05 USA S Científico 25.08.1958 NOTS 4 USA S Militar 26.08.1958 NOTS 5 USA S Militar 28.08.1958 NOTS 6 USA S Militar 23.09.1958 LUNA 1958A URSS P LUNA.
    [Show full text]