Xfinity Wifi Hotspot Access Opens Nationwide in Response to Coronavirus

Xfinity WiFi Hotspot Access Opens Nationwide in Response to Coronavirus

Xfinity WiFi hotspots in out-of-home locations will be available for free to anyone who needs them, including non-Xfinity Internet customers, to keep our communities connected with their friends and family.

What hotspots are included? Xfinity WiFi hotspots located both indoors and outdoors in places like shopping districts, parks, businesses, and train stations will be open. Hotspots located in customers’ homes are not opened to the public.

Customers and non-customers can find the exact hotspot locations at xfinity.com/wifi/#find-a- hotspot. Xfinity Internet customers can also locate them through the Xfinity WiFi Hotspots app.

Does the free access apply to both customers and non-customers? Yes, anyone in proximity to an Xfinity WiFi hotspot (located on the map) can access it.

How can I connect to an Xfinity WiFi hotspot?

1. Visit xfinity.com/wifi or use the Xfinity WiFi Hotspots app to see a map of Xfinity WiFi hotspots. All open hotspots, both indoor and outdoor, will be displayed on the map in blue. 2. Once at a hotspot, customers and non-customers should select xfinitywifi from the list of available WiFi networks, and then launch a browser. 3. Xfinity Internet customers can sign in using their Xfinity ID and password to be automatically connected to Xfinity WiFi hotspots in the future. Non-Xfinity Internet customers can connect by clicking the Accept and Connect button. Non-Xfinity customers will be able to renew their complimentary sessions every 12 hours.

How do I know if I’m attempting to connect to an open Xfinity WiFi Hotspot or if I’m trying to connect to an unavailable Xfinity WiFi Home Hotspot? You should see the Accept and Connect button when attempting to access an Xfinity WiFi hotspot that has been opened. Below are examples of what the Accept and Connect button looks like.

View on a Computer:

View on a Mobile Device:

If you do not see the Accept and Connect button, and, instead, you see a login page and an option to purchase Xfinity WiFi Passes, this is an Xfinity Home Hotspot, which is not opened to the public

Companies Respond to COVID-19: Free & Low-Cost Internet Access Options

Company What They Offer What You Need to Know

Internet Increased speeds to 25/3 Requirements Essentials from Mbps for all customers - no You do not have outstanding debt to Comcast that is less than a year old. Families with Comcast action is required. outstanding debt more than one year old may still be eligible.

$10 per month New customers will receive Comcast Internet service is available for your address but have not subscribed within the two months of free service. last 90 days: https://apply.internetessentials.com/ https://www.inter netessentials.co Free equipment Social Security Number OR government ID (passport, driver’s license, state ID) must be m/ provided. If your computer has a camera, you can take a picture of a government ID or Home drop off you can bring your ID to an XFINITY location. Or call 1-855-8-INTERN No fees If a subscriber does not have a credit card, cash payment can be provided at an XFINITY ET location. (1-855-846-8376) If you want to apply for 5 AM to 9 PM Internet Essentials over the Program Qualifications: phone please call Your household must also be eligible for or receive public assistance such as MEDICAID, Xfinity Hotspot 1-855-8-INTERNET public housing assistance through HAP/HUD, Supplemental Nutrition Assistance map (free) (1-855-846-8376). 8 AM to Program (SNAP), Temporary Assistance for Needy Families (TANF), Supplemental Midnight (EST), seven days a Security Income (SSI), National School Lunch Program (NSLP) or Head Start, Low week. Income Home Energy Assistance Program (LIHEAP), Women, Infants, and Children (WIC) program, or VA pension.

Proof of eligibility must be provided such as a letter, benefit card, or contract.

AT&T Access Two months of free service Requirements to new customers who order AT&T service available for your address: $5-10 per month Access by April 30, 2020. https://m.att.com/shopmobile/internet/access/availability.html Plans for $5/mo or $10/mo https://m.att.com/ thereafter, depending on your Program Qualifications: shopmobile/intern speed. Available to qualifying households with at least one resident who participates in the U.S. et/access/ Supplemental Nutrition Assistance Program (SNAP) AND/OR households with at least Waiving all home internet one resident who receives Supplemental Security Income (SSI) benefits. data overage fees Proof of eligibility includes SNAP benefit card or SSI award letter.

Expanded eligibility based on income, and to households participating in National School Lunch Program/Head Start

Sonic Three months of free Requirements internet access and Sonic service available for your address: https://www.sonic.com/availability https://www.sonic unlimited nationwide home .com/cov19 telephone service This promotion is only applied to eligible addresses.

Free equipment rental for Must have a K-12 student in the household. WiFi access

Respuesta de compañías a COVID-19: Opciones gratis o de bajo costo para acceder al Internet

Compañía Lo que ofrece Lo que usted necesita saber

Internet Aumento de velocidad a 25/3 Requisitos Essentials de Mbps para todos los clientes - No tiene una deuda con Comcast que tiene menos de un año. Las familias con deuda de Comcast no se requiere hacer nada más de un año aún son elegibles.

$10 al mes Los clientes nuevos El servicio de Internet de Comcast está disponible en su domicilio pero usted no se ha recibirán dos meses de suscrito en los últimos 90 días: https://apply.internetessentials.com/ https://www.internet servicio gratuitos Deberá presentar número de seguro social o identificación emitida por el gobierno essentials.com/ (pasaporte, licencia de manejo, identificación del estado). Si computadora tiene cámara Aparatos gratuitos usted puede tomar una fotografía de su identificación emitida por el gobierno o la puede O llamar llevar a un local de XFINITY. 1-855-8-INTERNET Entrega a domicilio (1-855-846-8376) 5 Si no tiene tarjeta de crédito, puede pagar en efectivo en un local de XFINITY. AM a 9 PM Sin costo Requisitos para ser elegible al programa: Xfinity mapa de Si desea solicitar Internet Su hogar debe también ser elegible para recibir asistencia pública como MEDICAID, puntos de acceso Essentials por teléfono, llame asistencia a vivienda pública a través de HAP/HUD, Programa de Asistencia Nutricional (gratis) al 1-855-8-INTERNET Suplementaria (SNAP), Asistencia Temporal a Familias Necesitadas (TANF), Seguridad (1-855-846-8376). 8 AM a de Ingreso Suplementario (SSI), Programa Nacional de Almuerzos Escolares (NSLP), o medianoche (EST), siete días Head Start, Programa de Asistencia de Energía para Hogares de Bajos Ingresos a la semana. (LIHEAP), programa de Mujeres, Infantes y Niños (WIC) o pensión VA.

Se debe tener comprobante de elegibilidad como una carta, tarjeta de beneficios o contrato.

AT&T Access Dos meses de servicio Requisitos gratuito a nuevos clientes Que haya servicio disponible de AT&T en su domicilio: $5-10 al mes que ordenen Access antes https://m.att.com/shopmobile/internet/access/availability.html del 30 de abril, 2020. https://m.att.com/sh Después de esa fecha, los Requisitos para ser elegible al programa: opmobile/internet/a planes costarán $5 o $10 al Hogares que tengan por lo menos un residente que participe en el Programa de Asistencia ccess/ mes, dependiendo de la Nutricional Suplementaria (SNAP) y/o hogares que tengan por lo menos un residente que velocidad. reciba beneficios de Seguridad de Ingreso Suplementario (SSI).

La tarjeta de beneficios de SNAP y la carta de otorgamiento de SSI son comprobantes de No habrá cargos por exceso elegibilidad. de datos de internet en casa. Hay elegibilidad expandida basada en ingreso y en la participación de los hogares en el Programa Nacional de Almuerzo Escolar o Head Start.

Sonic Tres meses de acceso Requisitos gratis al internet y servicio Que haya servicio disponible de Sonic en su domicilio: https://www.sonic.com/availability https://www.sonic.c ilimitado de llamadas om/cov19 telefónicas nacionales. Esta promoción solo aplica a domicilios elegibles.

Renta gratis de aparatos para Debe haber en su casa un estudiante de Kínder al grado 12 (K-12) acceso a WiFi