UNIVERSITY OF THE PHILIPPINES INSTITUTE FOR SMALL-SCALE INDUSTRIES UNIVERSITY OF THE PHILIPPINES INSTITUTE FOR SMALL-SCALE INDUSTRIES National Institute for Entrepreneurship and Innovation ASEAN Center of Excellence for SME Development Philippines

2014 PROSPECTUS PROSPECTUS 2014 45 years Sulong Galing Pinoypreneur!

YEARS SULONG GALING PiNOYPRENEUR! Some 45 Voices From Our Stakeholders Everything I learned in execution and As an advocate of good governance, management, I must have learned Effective Supervision course very I was struck by the clarity, conciseness from the First UP ISSI Managers’ helpful. I learned a lot, made copious and completeness of the UP ISSI Course…. If I turned out to be a good notes which materialized in various Integrity Pledge, which I feel manager, it is because of ISSI…. aspects of my work as a Chief of encapsulates the principle of matuwid Industrial Mentoring Group.... na daan straight path.... Bayani F. Fernando Former Marikina City Mayor and Former Chair Gerald V. Legaspi Jose E. San Diego Jr. of the Metropolitan Manila Development Authority Chief, Industrial Mentoring Group, Vice-president, Magnus Sales Corporation Quoted from his speech at the Competitive IKON-College Inc. Editorial Consultant, Entrepreneurial Leadership Conference held in UP ISSI 47th Productivity Through Effective Supervision Integrated Bar of the Philippines Bar Tribune on 25 August 2012

I attended the Managers Course in On behalf of Langdon & Seah Phils., UP ISSI’s PLANet (Planning for 1983 when I was starting my business, Inc., we would like to thank UP ISSI for Expanding Business Training) certainly a nursery school. I knew then that the knowledge imparted to us and has the appropriate mechanism that I needed a social background the wonderful experience of meeting can open opportunities for the small in entrepreneurship because my people from various sectors. It was our and medium businesses. degrees are all in Education. It was a wise decision because I gained insights about how we can say that UP is the best and we are proud to be Benel D. Lagua businesses work.... part of the family.... Industrial Guarantee Loan Fund Lourdes “Ludy” J. Alcantara Melanie R. Cruz Directress, CE, LEED Green Associate. Environmental Sustainability Development Bank of the Philippines Piagetian Guided Educational Center Consultant Langdon & Seah Philippines, Inc. 1st Advanced Managers’ Course 2nd Greening and Leaning Energy and Environmental Management Training

I want to express gratitude to UP ISSI for To enhance my management its contribution to my development as skills...I decided to enroll in the 102nd I would like to thank UP ISSI for having an entrepreneur at an early age. May Managers’ Course of UP ISSI. True training programs that could help you continue to be a helping hand to enough, I noticed a tremendous us fast-track learning for our career others and contribute to our nation’s improvement and growth of the development.... progress. company with my application of what I had acquired from the MC.... Michelle Ann Buccat Tita Datu Puangco 14th Advanced Instrumentation From “UP ISSI: Planting the Seed of Entrepreneurship” Vincent “Vic” T. Pati-on and Process Control Course published in the Job Market General Manager, by the Philippine Daily Inquirer, 16-22 September 2012 McBride Philippines Corporation 102nd Managers’ Course The UP ISSI Manager’s Course taught us not just the total overview of We at UP ISSI spare no effort in the different functional areas of providing our participants the I’m very thankful for the opportunity to management...but also how to best that continuing professional attend the seminar on current Good become outstanding managers, education can offer. Manufacturing Practice, Sanitation humane leaders, dependable Standard Operating Procedures employers and responsible citizens by helping others in Engr. Leoncio T. Cubillas, Jr. and Hazard Analysis and Critical dire need and in taking care of our Mother Nature.... Head, UP ISSI Business Enterprise Development Division Control Points.... This is an additional knowledge for me. I can also contribute this knowledge Divino Seer P. Valle to our company to have good manufacturing President, One of the best parts of being in UP practices. I know it is key to improve our company.... UP ISSI Managers’ Course ISSI is seeing our participants achieve Alumni Association, Inc. their goals of improving their attitudes, Carlo P. Cristales 102nd Managers’ Course skills and knowledge and contributing Fibisco DIvision, Commonwealth Foods, Inc. PRO-FIT Basic Food Safety Course for SMEs entrepreneurial society. It is an honor to be part of the UP ISSI courses which my fellow colleagues Engr. Ma. Luisa Solarte-Lee The Creative and Effective Selling and I had attended.... Head, UP ISSI Training and Techniques course helped me Entrepreneurship Education Division understand the fundamentals of selling, its connection in marketing learned will not just be for a training and the importance of preparing a requirement but will also challenge and change our UP ISSI is the perfect choice for taking sales plan.... This is good for entry- lives and outlook in life. This added knowledge will drive the Diploma in Food Safety level sales professionals and entrepreneurs who need to and add ingredients as tools for use in our bread and Management under the Promoting acquire and practice sales techniques and a glimpse butter.... Food Industry Competitiveness of strategic views. Training (PRO-FIT) Program. We will Jenarld M. Cervantes, Ph. D. always carry the ideals of the Institute Francesca Amor L. Dorio Maintenance Planner, in every work we do professisonally Management Professional Ambuklao and Binga and personally. 20th Creative and Effective Selling Techniques Hydroelectric Power Plants, Dr. Jose Florante Singson SN Aboitiz Power Benguet, Inc. Dean, Pamantasan ng Lungsod ng Marikina 61st Programmable Logic Controller Course PRO-FIT Diploma in Food Safety Management It is indeed an honor to be a scholar in UP ISSI. I would like to express my gratitude for giving me the opportunity The experience we had in UP ISSI was UP ISSI must be commended for to be part of the Diploma in Food nurturing the courage to lead in the Safety Management Course, which Not only were we able to meet new pursuit of strategies and initiatives that molded me to become a paragon of friends but we also had the chance to can catapult the MSMEs [micro, small internship in the Institute. strengthen relationships and discover and medium enterprises] towards something new.... higher levels of productivity and Marvin M. Manlapas Scholar, Faith Christille San Juan development . “ PRO-FIT Diploma in Food Safety Management Course B.S. Entrepreneurship student, Malayan Colleges Laguna Dr. Paterno V. Viloria, UP ISSI Internship Program President, In UP ISSI it’s not the traditional way of Small Enterprises Research and Development learning, where you are given theories Foundation, Inc . without practical application.... UP I would like to thank UP ISSI for sharing ISSI uses a lot of tools exercises, video their knowledge and expertise in The ASEAN internship program has by presentations, words of wisdom, which starting a business. Because of this, far been one of the best choices I make learning very enjoyable. I learned how to handle actual have ever made despite the gruelling situations in terms of selling your schedule. But I realized that it was Eunisa V. Rapsing products and services and handling Technical Assistant, your money in investing in a certain business.... objectives.... Information Systems Group, Bureau of Internal Revenue Jeremy Penalosa Kenneth Lim Basic Enhancement Seminar 36th Start Your Own Business Vice-president, for Strategic Thinking and Planning Cheng Meng Furniture Group Pte Ltd. for the Bureau of Internal Revenue Singapore I completed SYOB (Start Your Own DTI-UP ISSI ASEAN Internship Project Business) as Batch 31. I had no idea Thanks to the technical staff of UP ISSI at all when I decided to attend this in the Instrumentation and Process course. But as the training went along, Control Course for building my career we were encouraged to think of an in tech instrument maintenance in idea where I was good at, about Ambatovy, Madagascar, South Africa. my passion, and of the things I wanted to do in life. So basically, UP ISSI wanted us to get out of the box Jhon Pinlac comfort zone and become creative naturally.... Ambatovy, Madagascar, South Africa Maximo V. Ginez III Maxmedia Enterprise Panabo, Davao 31st Start Your Own Business 2014 PROSPECTUS Table of Contents

Message from the President 1 Message from the Chancellor 2 Message from the Director 3 UP ISSI at a Glance 4

• UP ISSI IMS Process Model and Structure • The UP ISSI Code of Ethics and Business Conduct

The UP Institute for Small-Scale Industries 10

• UP ISSI Historical Journey • UP ISSI Directors

UP ISSI as the National Institute for Entrepreneurship and Innovation: The 2013 Initiatives 13 Human Resources 14 The UP ISSI Research, Extension, and Professional Staff 15 The UP ISSI Administrative Staff 16 17 The UP ISSI Scorecard 20 Location and Facilities 22 The UP ISSI Institutional Linkages 24 Top 100 UP ISSI Loyal Customers 2010-2012 26 Top 100 UP ISSI Loyal Customers 2013 27

• UP ISSI Geographical Outreach 2007 – 2013

Training and Entrepreneurship Education 29

• UP ISSI’s Managers’ Course • The UP ISSI Managers’ Course Alumni Association • First Advanced Managers’ Course • First Winning Strategy for a World-Class Customer Service Experience Course • First Credit Risk Management Course • Promoting Food Industry Competitiveness Training Program • Greening and Leaning Through Energy and Environmental Management Seminar on Integrated Wastewater Systems • Planning for Expanding Business Training (PlanET) • SME Roving Academy with the Department of Trade and Industry • UP Intrapreneurship Programs • Programs with Radiowealth Finance Company • Programs with the Bureau of Internal Revenue • 1st Credit Appraisal and Loan Management Course • The SMART – Plan Workshop for the Philippine Fisheries Development Authority (PFDA) • Training Workshop on Project Development and Evaluation • Productivity Enhancement Seminar for the Cordillera Autonomous Region • Entrepreneurial Management Training • Total Preventive Maintenance Seminar for the National TVET Trainers’ Academy • Integrated Wastewater Treatment Project • Empowering People and Organization in the Workplace for Excellent Results (E-POWER) • Investors in People TEA Talk

Research and Publications 49

• PlanET Impact Evaluation Study • The Philippine Journal on Innovation and Entrepreneurship • Research Colloquia • PlanET Impact Evaluation Study • Workshop on Enterprise Upgrading Insights from Experiences in the Philippines, Egypt and India

Business Enterprise Development 52

• The Biodiversity Partnerships Project with the Department of Environment and Natural Resources Biodiversity Management Bureau

Information Technology and Enterprise Innovation 56

• UP ISSI in the Worldwide Web and Social Media • e-Library • E-Learning for Entrepreneurship Colloquium • The UP ISSI Emporium • The UP ISSI E-Books Store • SME Web Package

Internships in UP ISSI 60 Internationalization of UP ISSI 61

• APEC Train-the-Trainer Workshop on Promoting SME Business Continuity Plans in Chinese Taipei • Enterprise Development Program in Singapore • The ASEAN Internship Project: Establishment of a Regional Program for the Promotion of Internship Scheme for Staff Exchanges and Visits for Skills Training • Roundtable Discussion on Priming Philippine SMEs for the 2015 ASEAN Integration • ASEAN Entrep Internship Summit for Skills and Competency Development: Best Practices in the Philippine Furniture, Fashion and Jewelry, Handicrafts, and Interactive Digital Media • Regional Discussion on the ASEAN Internship Program • Guidebook on ASEAN SME Staff Exchanges and Internships • Strategic Plan 2013 and Beyond

Site Development Plan 70

• The UP Board of Regents as of June 2014 • • PROSPECTUS 2014 |Message from the President

Message from the President

The breadth and scope of UP ISSI’s efforts will address many UP ISSI is indeed taking a giant leap in shaping minds that shape the

2014 will allow our future entrepreneurs Auniversity, the University of the and change-agents to learn more about Philippines underscores the importance of the innovative ideas, collaborations, and innovation, creativity, critical thinking and accomplishments of the UP ISSI during the past year. in education, research and public service. Consequently, the breadth and scope of For the past 45 years, the UP Institute UP ISSI’s efforts will address many complex for Small-Scale Industries (ISSI) assisted existing small- scale industries to increase productivity and promoted and developed of modern production techniques, lack new ones, provided consultancy and extension services to existing small-scale control of cost, lack of specialized and medium-sized industries, conducted management and inadequate control of research on plant operations and made facilities. the result of such research available to interested parties. It has assumed Through its various initiatives, UP ISSI is indeed leadership in overcoming the various taking a giant leap in shaping minds that problems of small-scale and medium-sized shape the nation. By providing our country’s industries needing the advice, simulation entrepreneurs and industry facilitators and assistance of consultants. with the most effective strategies, UP ISSI embodies UP’s mandate by performing The UP ISSI also draws attention to its unique and distinctive leadership role in higher education and development. medium-sized industries in the process of industrialization especially outside I wish to congratulate the UP ISSI for the the metropolitan centers, where special release of the Prospectus 2014. May your attention must be paid to programming next 45 years be more glorious than your as well as stimulating the dispersal of small industries. Mabuhay ang UP ISSI! Mabuhay ang UP! In line with these, I am certain that Prospectus Padayon UP!

Alfredo E. Pascual President

1 Message from the Chancellor

Message from the Chancellor

extend my warmest greetings to the Institute on its 45th year, congratulating its leadership Iand its faculty for continuing to serve small and medium enterprises in the Philippines through a host of services, with the government and the private sector. The development of these enterprises has become even more crucial in this age of growing competition within ASEAN and in the global market.

Mabuhay po kayo!

Michael L. Tan, Ph.D. Chancellor

2 PROSPECTUS 2014 |Message from the Director

Message from the Director

Kilos na, arangkada na, ngayon na! should be our battle cry

SEAN 2015 is upon us. There is no better As UP ISSI turns 45 this year and as it Atime to be competitive than now. transitions to become the National Institute for Entrepreneurship and Innovation, our We in UP ISSI strive hard to make our small stakeholders will expect more pioneering and medium enterprises (SMEs) ready to and innovative initiatives and collaborations take the new challenge that ASEAN 2015 that will be achieved in the tradition of brings through the multitude of programs honor and excellence of the University. and projects that we have put in place together with our partners. Kilos na, arangkada na, ngayon na! should be our battle cry to face new challenges It is my great pleasure to present to you the and create new solutions to get ahead. second edition of the UP ISSI Prospectus, which highlights the major accomplishments Sulong galing, Pinoypreneur! of the Institute in 2013.

Nestor O. Rañeses Director of UP ISSI and Associate Professor of Industrial Engineering and Operations Research UP College of Engineering

3 UP ISSI at a Glance

UP ISSI at a Glance

Creating and providing knowledge, know-how Mission and information to empower entrepreneurs to grow and prosper

Center of Excellence for Nurturing and Vision Advancing an Entrepreneurial Society

To create and develop sustainable, viable and Core globally competitive micro, small and medium Purpose enterprises (MSMEs)

Historical Mandate

• Established on 2 March 1966 between the Royal Kingdom of the Netherlands and the Republic of the Philippines • Created as an organic research and extension unit of the University of the Philippines by virtue of Republic Act 6041 on 4 August 1969

Core Values Unwavering commitment We serve ethically with honor. We treat everyone with dignity and Professionalism respect. Integrity We give honest service. We take responsibility for results.

We value teamwork and support diversity. Synergy We build positive and lasting relationships with our stakeholders.

Service excellence We serve as we lead. We surpass clients’ expectations. We transform ideas into entrepreneurial actions. Innovation We anticipate changes for continuous improvement. Quality Policy We provide best-in-class services and total customer experience to all our clients with honor and excellence. Environment, Health, and Safety Policy • We are committed to operate in a safe, healthy and environmentally friendly work environment. • We shall comply with all applicable safety, health and environmental laws, regulations and other requirements. • We shall continually improve our environmental performance and pursue prevention of environmental pollution in any form. • We shall continuously educate and promote safety, wellness and environmental awareness to all our employees, clients, partners and other stakeholders. • We shall safeguard and protect the assets and properties of the Institute.

4 PROSPECTUS 2014 |UP ISSI at a Glance Service Streams 1. Training and Entrepreneurship Education 2. Research and Publications 3. Business Enterprise Development 4. Information Technology and Enterprise Innovation

Target Publics • Academe • Trainers • • Government organizations • Women’s groups • Non-government organizations • Industry associations • Financial institutions • Local government units • Cooperatives • International partners • Other private entities advocating the advancement of MSMEs Training and Entrepreneurship Development Major Programs Entrepreneurship • • Start Your Own Business Course • Planning for Expanding Business Training Leadership, Management and • Advanced Managers’ Course Development • Managers’ Course • Productivity Through Effective Supervision • Improving Managerial Abilities Through Good Governance and Entrepreneurship for Local Government Units Marketing Management • Creative and Effective Selling Techniques • Strategic Marketing Course Quality and Productivity • Supervisory Control and Data Acquisition Course Improvement/ Technology/ • Total Preventive Maintenance Course Innovation • Programmable Logic Controller Course • Comprehensive Course on Instrumentation and Process Control • Advanced Instrumentation and Process Control Course • Greening and Leaning Through Energy and Environmental Management • Value Chain Analysis Course • Total Quality Management Course • Promoting Food Industry Competitiveness Training Program Basic Course in Food Safety Management for SMEs Diploma in Food Safety Management Manufacturing Practices Human Resource Development • Strategic Human Resource Management • Total Communications Course • Winning Strategy for a World Class Customer Experience Financial Management • Accounting for Non-Accountants • Credit Risk Management Course • Financial Management for Entrepreneurship and Investment

5 UP ISSI at a Glance

Major Facilities, Technologies and Equipment • Five-story building (total covered space: 4,497.82 m2) • Five gazebo enterprise centers • Eight fully equipped training rooms • Technical laboratory with facilities for low-cost factory automation (capacity: 25 persons) • Computer room for trainees of the industrial automation and instrumentation control courses (capacity: 30 persons) • Library with collection geared towards management, enterprise, entrepreneurship development, and training. Available online through iLib Online Public Access Catalogue (OPAC) and linked with the UP Main Library. • Closed circuit television (CCTV) • Generator set (diesel-powered) • Security system • Wi-Fi enabled

Information Technology and Enterprise Innovation • Small Business Web Design for SMEs • UP ISSI e-Books Store • UP ISSI Emporium • e-Library • e-Learning

Business Enterprise Development • Value Chain Development Programs • Integrated Wastewater Treatment Program • Technology Business Innovation and Incubation Center • Consultancy and Other Extension Service

5 Government (11%)

12 Admin

27 Reps 21 20 Academe Industry 46% (43%)

as of June 2014 as of June 2014

Human Capital Selected Forums, Conferences and Symposia Development • Sulong Galing Culture • Roundtable Discussion on Priming Philippine SMEs for the Change Program 2015 ASEAN Integration • UP ISSI Code of Ethics • Regional Discussion on the ASEAN Internship Program • PRAISE Recognition • ASEAN Entrep Internship Summit Program • Roundtable Workshop on Enterprise Upgrading Insights • SERDEF Research Award From Experiences in the Philippines, Egypt and India Program • Empowering People and Organization in the Workplace • Staff Development for Excellent Results (E-POWER): National Symposium Program (training Workshop on Workplace Cooperation for Quality and penetration and saturation Productivity rates) • Benchmarking 2030: The Future of Entrepreneurship • Continuing Education • UP ISSI Research Colloquium Parts 1 and 2 • Director’s Award • 1st Integrated Wastewater Treatment Forum • The GLEEM Seminar on Integrated Wastewater Systems • Investors in People Thoughts and Emotions Lead to Actions (TEA) Talk

6 PROSPECTUS 2014 |UP ISSI at a Glance

The Green UP ISSI Milestones

•ISO 9001:2008 + + EMS 14001: 2004 + OSHAS •Consumes monthly average 18001:2007 •Planting 128 trees of 455 m3 of water around UP ISSI •Biodiversity of 70 species of plants within •Repiping of water lines 800 - metre radius •Recycling and rain water •Sustainable landscaping harvesting

•No Smoking •Indoor Air Plants •Electronic Filing – ISSI •Natural Air Cooling Document Management System (DMS) •Waste Segregation Energy •Consumes a monthly average of 15849 •Turning off lights kwh of electricity •Water conservation •Relamping to Light Emitting Diode (LED) •Paper conservation lamps •Time operation of elevator •Shifting to inverter-technology air-conditioning •Natural lighting Average energy consumption per space area (2012-2013)

2013 Water Consumption Water (m3)

3000 2013 Electricity Consumption Electricity (kwh) 2500 2393 30000 1709 1929.7 26400 26180 2000 25000 18906 20437 22240 19365 18205 20000 18551 19619 18637 15849 1500 1050 1125 1095 1198.5 16630 16161 16190 1046 1070 1036 15002 791 887 15000 1000 754 775 8922 505 455 10000 500 5000 0 0 Ave Ave Ave Ave Jul Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Monthly Monthly Monthly Monthly Jan Feb Mar Apr May Jun Aug Sep Oct Nov Dec 2013 2012 2011 2010

Ave. Mo.Ave. 2013 Mo.Ave. 2012 Mo.Ave. 2011 Mo. 2010

Entrepreneurship Research Services

2005 • Multi-level Good Practices into the Local Content • Evaluation Study of the Interventions Project of Consuelo Foundation 2006 • Case Studies of Successful Entrepreneurs Part III (Dreamers, Doers and Risktakers: Micros that Roared) 2007 • Improving Competitiveness of Industry Clusters 2008 • Case Studies of Successful Entrepreneurs Part IV (Dreamers, Doers and Risktakers: Iskolar ng Bayan Gives Back the Enterprising Way) • Survey of Participants to the Seminar for Rural Banks, Thrift Banks, and Business Assistant Centers 2009 • The Impact of Water PODS (People Offering Deliverable Services) • Assessment Study on the Development of Micro Business Enterprise 2011-2012 • Impact Study on Capability Enhancement Seminars for Small and Medium Enterprises and Financial Institutions from March 2007-March 2012

7 UP ISSI at a Glance

UP ISSI IMS Process Model and Structure

Continual Improvement of Quality Management Integrated System

Management Responsibility » Compliance with Environmental and Industry MSME

Industry MSME » Aspect and Impact Occupational Health and Safety Legislations and Regulations Assessment Objectives, Targets » Management Responsibility and Review » Risk Assessment and Programs » Quality System Internal Audits » Competence, Awareness and » Customer Satisfaction Program Training » Continual Improvement » Infrastructure and Work Environment Measurement, Resource Analysis and Management Improvement » Operational Control » Infrastructure and Work Government

Government Environment » Emergency Preparedness and Response Operational » Safety and Economics Control

uu Trinees Inu • Training Training, Consultancy • Research Studies and Research • Consultancy Academe EP • Knowledge Academe Management » Control of Documents and Records Information Key

The UP ISSI Code of Ethics and Business Conduct

his Code was established to guide Temployees in their work behavior and performance. This is necessary to ensure orderly conduct of business and to afford protection to both the Institute the norms of conduct of each UP ISSI professionalism, integrity and objectivity, solidarity and teamwork, transparency, care, justness and sincerity, responsiveness, and ethical behavior. This Code also incorporates the UP ISSI employees’ decorum, and customer relations.

8 PROSPECTUS 2014 |UP ISSI at a Glance

SULONG GALING UP ISSI

Aligning with the University of the Philippines as “ Eminence,” UP ISSI puts into motion an initiative for organizational change. The battle cry “Sulong Galing UP ISSI” was coined to guide the UP ISSI Human Resource Program, whose components are:

1. Kagalingan - Staff Development and Competency Upgrading (training penetration and saturation rates) 2. Karangalan - Code of Ethics and Value Enhancement (compliance and attitude improvement, and UP ISSI values) 3. Kahusayan - Performance Management (productivity, customer sensitivity, and quality) 4. Katapatan - Discipline and Work System 5. Kahandaan - Succession Planning and Organizational Readiness 6. Kapurihan - Rewards and Recognition System 7. Walang Humpay na Pagsulong Tungo sa Pagbabago - Continuous Improvement

UP ISS I Express

9

The UP Institute for Small-Scale Industries

he Institute for Small-Scale Industries innovative capability-building programs, T(ISSI) was established on 8 March 1966 relevant research outputs, and premium through a bilateral agreement between consultancy services that embolden SMEs the governments of the Republic of to aim high amid the dynamism of a the Philippines and the Kingdom of the changing business landscape. Netherlands. Its principal objective was to assist in and promote the development and To live up to its purpose, the Institute delivers growth of the small-scale industrial sector in via four service streams: the Philippines. Originally set up as a training institute for the small industries, it gradually Training and Entrepreneurship Education. built up its capabilities and expanded its activities to include research, extension and namely, the Regional Industrial information programs. On 4 August 1969, Development Course for Executives the Institute was established as a research (RIDE), Training Course for Entrepreneurs’ and extension unit of the University of Development (TEED), Small Industry the Philippines through Republic Act No. Information and Management (Sinfoman) 6041. The 1970s was a boom period for Course, Low Cost Automation Course (LCA) the Institute, being at the forefront of SME and the Management Consultancy Course promotion as the development of small (MCC), in the late 60s. Entrepreneurship enterprises expanded into a national development courses followed, in order to movement. fast-track the creation of enterprises.

As mandated, UP ISSI was established Research and Publications. UP ISSI to (1) train people to achieve a level of pioneered research projects on youth competence where they will be able entrepreneurship education courses at to assist existing small-scale industries to the secondary and tertiary levels, and increase their productivity and to promote developed entrepreneurship models for and develop new ones; (2) provide various sectors. extension services to enterprises; (3) conduct research on plant operations and Business Enterprise Development. Through make the results available to the public; and this function, small enterprise owners receive (4) lead in addressing the challenges being business counseling, problem-solving, and faced by small and medium industries in other technical assistance to support their need of advisory and consultancy services. development and growth.

Information Technology and Enterprise changed—from small industry to small Innovation. The Institute publishes its research enterprise and by asset and employment outputs through books on entrepreneurship sizes—but these have not at all diminished and entrepreneurial success stories. These the Institute’s commitment to being a outputs are also disseminated online via its steadfast advocate and ally of the small website and through the social media. and medium enterprise (SME) sector. UP ISSI vows to continue providing the sector with

10 PROSPECTUS 2014 |

UP ISSI Historical Journey

1960s • 8 March 1966: The Governments of the Republic of the Philippines and the Royal Kingdom of the Netherlands established the Institute for Small-Scale Industries (ISSI) as a project to assist and promote the development and growth of the small and medium industry sector in the Philippines. • organic research extension unit of the University of the Philippines solely devoted to assist in the promotion and development of small and medium industries in the Philippines through research, training, consultancy, and extension services. • UP ISSI was designated as the implementing arm of the Asian Productivity Organization. • Launched the Management Consultancy Course. 1970s • Became an active participating organization of TECHNONET Asia, Singapore, a regional technology information network. • • Moved from the SSS Building to the four-story E.T. Virata Hall inside the UP Campus in Diliman. • Became a member of the Industrial Guarantee and Loan Fund Review Committee and Technical Advisory Group. • Became the technical partner of the Social Security System’s Supervised Credit Program. • Was designated as the training and research arm of the Commission on Small and Medium Industries (CSMI). • Launched courses on Low-Cost Automation, Regional Industrial Development for Executives, and the Managers’ Course. • Forged partnership with the Small Enterprises Research and Development Foundation.

1980s • Managed the • provided consultancy and extension services to SMIs in the cities where the boat docked. • Won the Anvil Award for Company External Publications Category for the Small Business Entreprenews given by the Public Relations Society of the Philippines. • Launched the Entrepreneurship Development for the Collegiate Education Level. • Launched the Productivity Through Effective Supervision course. • Implemented the Development of Entrepreneurs for Cottage, Small and Medium Industries Program, Micro Enterprises Development Project, and Project Hanapbuhay. 1990s • of Science and Technology, Department of Trade and Industry, and Department of Foreign Affairs. • Set up a technology business incubator for technology-based business startups. • Was conferred the Asian Regional Training and Development Organization Award. • Launched the Start Your Own Business course. 2000s • Became the local partner of the University of Maryland Institute of Reforms for the Informal Sector. seminar on various topics on marketing and a survey of small and medium enterprises in the Philippines. • Appointed by the APEC Secretariat as the economy and country institute of the Philippines for the 2010 and beyond • Implemented the UP ISSI organizational change initiative, “Sulong Galing UP ISSI”. • rd Catholic Mass Media Award. • Introduced information and communications technology-enabled services such as the conduct of e-learning courses, an online store for digitized publications, and a digital library of resource materials in the library. • Environmental Management System, Occupational Health and Safety Management System). • Become the National Institute for Innovation and Entrepreneurship. • Become the UP Leadership Academy and Center for Operational Excellence.

11

UP ISSI Directors

NESTOR O. RAÑESES RUPERTO P. ALONZO ERNESTO P. PINEDA Director, 2010 - present Director, 2004 - 2009 Director, 2001-2003 Associate Professor of Professor, UP School of Professor, UP College of Industrial and Systems Economics Business Administration Engineering Vice-President for Vice-Chancellor for Assistant Vice-President Planning, UP System Administration, UP for Administration, UP Diliman System

FORTUNATO T. DE LA PEÑA MELITO S. SALAZAR, JR EDUARDO M. TAYLOR † Director, 1992 -2000 Director, 1983 - 1991 Director, 1980 – 1982 Professor, UP College of Professor, UP College of Business Principal, Taylor and Associates Engineering Administration Vice President for Planning, Governor, Board of Investments UP System

PATERNO V. VILORIA LEON V. CHICO † BENJAMIN M. CATANE † Director, 1976-1979 Director, 1971-1976 Director, 1966 -1971 President, SERDEF Professor, UP College of Business Professor, UP College of Administration Engineering

12 PROSPECTUS 2014

UP ISSI as the National Institute for Entrepreneurship and Innovation: The 2013 Initiatives

P ISSI’s mission is to support, sustain, and Ustrengthen the Filipino entrepreneurs in their striving to excel in their respective industries. With its partners, the Institute intends to build a dynamic entrepreneurial platform that contributes to the country’s economic growth. UP ISSI’s initiatives are focused on maximizing resources to achieve a healthy and conducive environment where entrepreneurs will have opportunities to grow and prosper.

The Institute’s vision and mission statements call for a more meaningful involvement of UP ISSI in nurturing and developing an entrepreneurial mindset among Filipinos.

In view of this, UP ISSI has embarked on new directions in order to enhance its ability to achieve its mission. New projects and services will empower more small and medium enterprises (SMEs) and encourage other stakeholders to intensify their commitment to this advocacy.

Thus, UP ISSI is developing value chain analysis and industry clustering models that can be used to enhance the enterprises as well as the quality of their products and services. The Institute has also conducted numerous programs on food safety, where it believes it can provide the most impact, since the food industry provides the highest value added to the SME sector.

research programs, UP ISSI continues to publish their results and disseminates them to the public through various forms of media.

13 Human Resources

Human Resources

he human resource capital of the on the SME sector. T competencies enhanced through years of resources from professors and specialists in with SMEs, and continuing professional other units of the University, from practicing development and immersion in national professionals in the private sector, and from and international fora. One of the Institute’s entrepreneurship experts in international thrusts for the development of its human institutions. resources is producing in-depth research

Michael Tan

UP Diliman Chancellor

Nestor O. Rañeses

UP ISSI Director

Karen Kay B. Coballes Jaime S. Guanzon Jr. Marketing, Market Research and Building and Maintenance Head

Reynold Ferdinand G. Manegdeg

Crispina B. Almonte II, Procurement Head

Lourdes P. Cubillas

Janet L. Bungay

Clarita O. Esteban

Ma. Luisa Solarte-Lee Antonette L. Dungca Ian Jester M. de Vera Leoncio T. Cubillas Jr.

Deputy Director for Operations and of Information Technology and III, Head of Business Enterprise

14 PROSPECTUS 2014

The UP ISSI Research, Extension, and Professional Staff Antonette L. Dungca University Extension Specialist V, SG-24 PhD Psychology candidate, UP Diliman; MA Psychology, Pamantasan ng Lungsod ng Maynila Human Resource Management, Performance Evaluation, Job Analysis Gloria S. Recio University Extension Specialist IV, SG-22 MBA, UP Diliman; BS Business Economics, UP Diliman Small Business Research, Business Planning, Case Writing, Materials Development Crispina B. Almonte University Extension Specialist III, SG-20 MA Public Administration, units in PhD ASEAN and Philippine Studies, UP Diliman MA Economics Education, courses at the Center for Research and Communication; Entrepreneurship and SME Consultancy, Nagoya, Japan, Singapore, The Netherlands Entrepreneurship and Enterprise Promotion Development, Monitoring and Evaluation, Organizational Development Leoncio T. Cubillas, Jr. University Extension Specialist III, SG-20 MA Technology Management, UP Diliman; BS Engineering, Cebu Institute of Technology; Standards Based Management Systems, AIM; Industrial Extension Tools, Thailand; Advanced Training in Industrial Management, The Netherlands Entrepreneurship Development, Planning, Marketing, Production and Finance, Management Audit, Project Management and Development Jaime S. Guanzon, Jr. University Extension Specialist III, SG-20 MBA, International Academy of Management and Economics; BA Economics, FEU; Graduate units in Economics, FEU Enterprise and Strategic Planning, Small Business Research and Training Ma. Luisa S. Lee University Extension Specialist III, SG-20 Licensed Chemical Engineer; MA Development Administration, Australian National University; BS Business Management, BS Chemical Engineering, PLM; Accredited GTZ Trainer and Facilitator Small Business Consulting, Research and Training, Entrepreneurship Instructional Materials Development Janet L. Bungay University Extension Specialist II, SG-18 Units in Education, UP Diliman; BS Commerce, Philippine College of Commerce Project and Programme Management and Administration, The Netherlands Training Program Development, Management and Administration, Small Business Case Writing Ma. Blessilda A. Clerigo University Extension Specialist II, SG-18 MA Education, UP Diliman; BS Psychology, FEU; Graduate units in Special Education, UP Diliman; Project and Program Administration, The Netherlands; Human Resource Management, Turin, Italy; SME Management Development, Sweden; International Export Marketing, Malaysia; Management Consultancy Course, India Small Business Counseling, Human Resource Management, Training Program Development and Managementt Ian Jester M. De Vera University Extension Specialist II, SG-18 Master of Technology Management, UP Diliman; AB Legal Management cum laude, UST APEC Training Course on Enhancing Entrepreneurship Skills for SMEs, Vietnam; Training Course on Improving the Managerial Skills of Entrepreneurs in Agribusiness SMEs, Sri Lanka Entrepreneurship Education, e-Learning, Web Design Merceditas A. Esguerra University Extension Specialist II, SG-18 Units in Asian Studies, UP Diliman; BS Education, UST; Advanced Studies in Enterprise Development, United Kingdom and Management Consulting, Singapore Small Business Research, Training Materials Development, Business Diagnosis Clarita O. Esteban University Extension Specialist II, SG-18 Completed academic units in MA Women and Development, UP Diliman; Units in MA Non-Formal Education, UP Diliman; Units in Public Administration, Araneta University Foundation; BA Literature, FEU; Programme Management for Development, Kathmandu, Nepal; Institutional Development and Organisational Strengthening; Organisational Devel- opment for Consultants and Advisors; International Advisory Course, The Netherlands Program Management and Development, Training in Rural Enterprise Development (Community-Based Projects) Jocelle P. Mamaril University Extension Specialist II, SG-18 Units in MA Education (Special Education) (ongoing), UP Diliman Project and Program Management Reynold Ferdinand G. Manegdeg University Extension Specialist II, SG-18 Master of Industrial Relations, UP Diliman; BS Commerce in Economics, UST Marketing, Market Research and Customer Service

15 The UP ISSI Research, Extension, and Professional Staff

Nova Z. Navo University Extension Specialist II, SG-18 MA Policy Science, Ritsumeikan University, Kyoto, Japan; BA Public Administration, UP Diliman Policy Research Glennis S. Uyanguren University Extension Specialist II, SG-18 Units in PhD Philippine Studies, UP Diliman; Master of Community Development, UP Diliman; BS Biology, Ateneo de Davao University Program Management and Administration Neil D.C. Grimaldo University Extension Specialist I, SG-16 Units in MBA Bulacan State University; BS Commerce Management, San Beda College Program Management and Administration Severina P. Bañaga University Extension Specialist I, SG-16 CPA, BS Commerce, Philippine College of Commerce; Management Consultancy and Extension, Thailand Statistics, UP Manila Project Accounting, Business Planning, Small Business Research Bernadette Christine D. Escoto University Extension Specialist I, SG-16 Research, Training Program Administration Joanna Rose T. Laddaran University Extension Specialist I, SG-16 Units in MA Education (Philosophy of Education) (ongoing), UP Diliman; BA Philosophy cum laude, UP Diliman Research, Training Program Administration Maria Fe S.E. Reyes University Extension Specialist I, SG-16 BS Business Administration, NCBA; Enhancing Entrepreneurship in SME Development and Export Consortia, Thailand Training Program Management and Administration Bernie F. Villaluna University Extension Specialist I, SG-16 Licensed Electronics and Communications Engineer; BS ECE, New Era University E-Commerce, Web Design, Program Management Mohidin P. Abdul University Extension Associate II, SG-14 Units in MA Islamic Studies, Units in MA Philippine Studies, UP Diliman; BA Islamic Studies, UP Diliman; BS Customs Administration, MIT Roy D. Apacible University Extension Associate II, SG-14 Units in Master of Library and Information Science, UP Diliman; BA Major in English Minor in Mass Communication, PUP Web Content Development and Management Information System Melanie V. Cabotaje University Extension Associate II, SG-14 Units in MA Media Studies – Journalism, UP Diliman; BA Journalism, Bicol University Training Program Administration Karen Kay B. Coballes University Extension Associate II, SG-14 Units in MA Development Communication, UP Open University; BA Mass Communication, New Era University Planning, Marketing, Production, Program Planning University Extension Associate II, SG-14 Diliman; BS Accountancy, PWU Program Planning Doris Z. Olegario University Extension Associate I, SG-12 BS Business Administration, Philippine School of Business Administration Training Program Administration The UP ISSI Administrative Staff Jose L. Breva, Jr. Rodolfo C. De Jesus Emerlita O. Marciano Administrative Aide IV, SG-4 Aircon Technician II, SG-8 Administrative Assistant I, SG-7 Virginia A. Cinco Loida J. De Vera Samuel G. Rojo Administrative Assistant I, SG-7 Administrative Aide IV, SG-4 Adelaida B. Cruz Danilo E. Madraso Loreto P. Sandoval Administrative Aide III, SG-3 Laboratory Technician II, SG-8 Administrative Assistant II, SG-8 Lourdes P. Cubillas Esther N. Magsalay Mario C. Valeza Administrative Assistant II, SG-8 Administrative Aide VI, SG-8 Administrative Assistant IV, SG-10

16 PROSPECTUS 2014

Victor C. Abainza Executive Director, Planters Development Bank FMO Development Center Post Graduate Studies in Regional Development and Development Management Research Management Institute, The Netherlands; BA Sociology, UP Diliman Management, Small Enterprise Promotion and Development Rafael G. Angangco Managing Director of Seed Capital Ventures, Inc.; Professorial Lecturer in Engineering Economy, University of the Philippines Diliman College of Engineering; Consultant, National Engineering Center and Engineering Research and Development Foundation, Inc.; MS in Engineering Management, Stanford University; BS in Mechanical Engineering, University of the Philippines Diliman Corporate Planning, Financial Instrument Design Jose A. Azarcon Senior Energy Expert, TEST Consultants, Inc.; MS and PhD in Electrical Engineering, Iowa State University; BS in Electrical Engineering, University of the Philippines Diliman Energy Conservation and Management Melinda S. Balbarino Faculty Member, Polytechnic University of the Philippines Sta. Mesa; Part-Time Faculty, Far Eastern University; Master of Business Administration, Polytechnic University of the Philippines; BSC Accounting, Far Eastern University Accounting, Spreadsheet Carl E. Balita Chairman, Carl E. Balita Group of Companies PhD in Education, Pamantasan ng Lungsod ng Maynila; MA in Nursing, Pamantasan ng Lungsod ng Maynila, BS Nursing, University of Santo Tomas Entrepreneurship, Business Strategy Formulation Virgel C. Binghay Associate Professor, UP SOLAIR; Director, Center for Industry Productivity and Competitiveness, UP-SOLAIR PhD Education (Sociology and Anthropology), UP Diliman; Master of Industrial Relations, UP Diliman; Diploma in Industrial Relations, UP Diliman; BA Sociology, UP Diliman Industrial Relations, Human Resource Development, Organization Development and Transformation, Organization and Job Design, Human Resource Planning, Recruitment Selection and Placement Daniel Vincent H. Borja PhD Business Administration, UP Diliman; MS Management and MS Finance, UP Diliman BS Business Administration and Accountancy cum laude, UP Diliman Financial and Management Accounting, Corporate Finance, Investment Management, Advanced Financial Accounting, Management Accounting and Control Reynaldo D. Cabalo Chairperson, Management and Marketing Department, Jose Rizal University Faculty, San Beda College Graduate School of Business, De La Salle- College of St. Benilde Market Research, Organizational Development Studies, Learning Module Design and HR Strategy Belen D. Calingacion Chairperson, Department of Speech Communication and Theater Arts, UP College of Arts and Letters Professor 6, Department of Speech Communication and Theater Arts, UP College of Arts and Letters PhD Communication, UP Diliman; MA Speech Communication, UP Diliman; BA Speech and Theatre Arts, Siliman University Speech Communication, Lecturing, Moderating and Rapporteuring Arthur S. Cayanan Chairman, Department of Accounting and Finance, UP College of Business Administration PhD Business Administration, UP Diliman; MA Economics, UP Diliman; BS Business Administration and Accountancy cum laude, UP Diliman Financial and Management Accounting Debbie Chua Bun Pho-Wong Assistant Professor, UP College of Business Administration; Part Time Treasurer, UP Provident Fund Part Time Accountant, UP Engineering Research and Development Foundation, Inc. MBA, UP Diliman; BS Business Administration and Accountancy, UP Diliman Financial Management and Accounting Jerry T. Clavesillas Assistant Director, DTI - Bureau of Micro, Small and Medium Enterprise Development BS Accounting, Notre Dame of Marbel College SME Promotion and Development, Formation of Industry Associations, Development and Management of Government Projects Desiree B. Cruz Senior Lecturer 2, College of Business Administration, UP Diliman Lecturer, Department of Business Administration, FEU-FERN College (Diliman) Marketing Management, Strategic Management, Sales Management, Public Relations, Business Math, Services Marketing Regina C. de la Cruz BS Accounting, Polytechnic University of the Philippines; MBA, Philippine Women’s University Business Taxation and Tax Computerization Eduardo N. De Castro MBA, BS Accounting, Ateneo De Davao University Graduate School

17

Fortunato T. Dela Peña Undersecretary, Sciences and Technological Services, Department of Science and Technology Professor, Department of Industrial Engineering and Operations Research, UP College of Engineering MS in Industrial Engineering, UP Diliman; Graduate Studies in Operations Research, Polytechnic Institute of New York Diploma in Industrial Quality Control, Bouccentrum International Education, The Netherlands SME Promotion and Development, Technology Management, Technology and Technology Transfer, Manufacturing Productivity, Quality Management Practice, Work Measurement Louernie De Sales General Manager, All Waste Services; MS & PhD in Environmental Engineering, BS in Chemical Engineering, University of the Philippines Diliman Solid Waste Management, Water and Air Quality Monitoring, Hazardous Waste Characterization and Treatment Rolando Ramon C. Diaz BS Industrial Engineering, cum laude, MS Industrial Engineering, UP Diliman College of Engineering Analytics and Operations Research in Industry and Government, Production and Operations Management Marietta M. Doquenia Faculty Member, Polytechnic University of the Philippines Sta. Mesa Master of Business Administration, Polytechnic University of the Philippines; Bachelor in Accountancy, Polytechnic University of the Philippines Accounting, Spreadsheet Chuck G. Ebalo Instrumentation Project Consultant, Factory Automation and Instrumentation Corporation; Consultant VP, Academic Affairs and Head Instrumentation and Automation, Philasia School of Instrumentation and Automation BS Electrical Engineering, UP Diliman Instrumentation and Process Control, Engineering Design, Installation, Implementation, Commissioning and Start Up, Technical Instrumentation Training Arturo Benedicto M. Ilano Assistant Professor, UP College of Business Administration Management Consultant and Director, The PIMA Foundation, Inc.; Business Consultant for MSMEs PhD Communication (ongoing), UP Diliman; MBA, UP College of Business Administration; BS Economics, UP Diliman Marketing Management, Marketing Strategy, Business Policy, Strategic Planning Process Teresita M. Isidro Assistant Professor, Department of English and Comparative Literature, UP College of Arts and Letters PhD English Studies, UP Diliman; MA Literature (English), Ateneo de Manila University; Master of Education Language Teaching (English), UP Diliman; BA English, University of the East, Manila Business Communication, English as a Second Language; Intensive English for Foreigners and Filipinos; English Grammar and Literature, Textbook Writing: English Grammar and Literature Philip Marvin D. Joven Manager, Technical Systems and Design Department, Industrial Controls Corporation; Lecturer and Trainer on Electrical Controls Technology Course, TESDA MS Electrical Engineering Major in Instrumentation and Control, UP Diliman Basic and Advanced Programmable Logic Controller, Industrial Automation, Mechatronics and Robotics, Instrumentation and Control Concepcion P. Labitan Freelance Consultant; Professor, Dela Salle College of St. Benilde General Manager, CPL Management Consultancy PhD Counselling Psychology, De La Salle University Benel P. Lagua Review Committee Member, Industrial Guarantee and Loan Fund; Finance Committee Head, National SME Agenda Management and Finance Paulo M. Lao National Sales Manager and Head of Sales, Beiersdorf Singapore Pte. Ltd. MBA, De La Salle University; BA International Studies, Miriam College Strategic Marketing, Creative Selling, Retail Channel Development Ma. Viktoria Magkalas Development Entrepreneurship, Enterprise Promotion and Development Melchor C. Morandarte Program Chair, BS in Entrepreneurship, E.T. Yuchengco College of Business, Malayan Colleges Laguna Doctor of Business Administration, Pamantasan ng Lungsod ng Maynila; Master of Business Administration, Philippine Christian University; BSC in Management, Mabini Colleges Entrepreneurship, Social Entrepreneurship, Corporate Social Responsibility Ferdinand G. Manegdeg BS Mechanical Engineering, UP Diliman; MS Combustion Engineering, University of Leeds, UK Energy and Environment Audit Dennis M. Masula Systems Manager & Gen. Manager of Factory Automation and Instrumentation Corporation (FAIC) Bachelor of Science in Computer Science, AMA Computer College Electro-pneumatics, Programmable Controllers, Systems Analysis and Design Henry O. Palaca President and Managing Director, Quality Plus Management Consulting Co.; Professor, Mapua Institute of Technology MA Technology Management, UP Technology Management Center; BS Industrial Engineering, UP Diliman Production Management, Total Quality Management, Quality and Process Improvement, Quality Audit

18 PROSPECTUS 2014

Christine S. Pardiñas Assistant Vice President for Logistics, Rustan Supercenters, Inc. MBA, UP College of Business Administration Organization Development; Strategic Marketing, Financial Operations, and Production Management Supervisory Development, Work Attitude and Values Enhancement Mercedes A. Parreno Master in Business Administration, San Sebastian College; Master in Development Management, Asian Institute of Management, BS in Animal Science, University of the Philippines Los Banos Project Development and Evaluation, Program and Project Management, Organizational Development and Strategic Planning Ma. Jocelyn Q. Pobre Senior Assistant Vice President, Development Bank of the Philippines; Program Manager, Industrial Guarantee and Loan Fund; Master BSC in Economics, University of Santo Tomas Project Appraisal, Evaluation and Monitoring, Marketing Management Nestor O. Rañeses Director, UP Institute for Small Scale Industries; Associate Professor of Industrial and Systems Engineering, UP Diliman MS Industrial and Systems Engineering, Georgia Institute of Technology; Graduate Studies in Operations Research, UP Diliman Graduate Studies in Energy and Systems Engineering, University of Wisconsin, USA; BS Industrial Engineering and Operations Research, UP Lean Six Sigma, Production and Operation Management, Energy and Environmental Management and Continuous Improvement Gil Dennis A. Raposa President, Interactive Asia Group MA Development Management, Asian Institute of Management; MA in National Security Administration, National Defense College of the Philippines; BA Economics and BS Business Management, Ateneo de Manila University Entrepreneurship and Enterprise Development, Business Strategy Formulation and Planning Institutional Capability Building, Human Resource Development, Project Development, Training, Leadership Ma. Luz R. Raval Lecturer of Law on Local Governments, Lyceum College of Law Lecturer on Law on Constitutional Law Review, Commercial Law Review, New Era College of Law Human Resource Management Rene S.L. Resurreccion President, Passion for Perfection, Inc.; Director, Floodgates Foundation, an NGO; International CEFE Trainer Instructor of the Dale Carnegie Course, the Haggai Institute and the Asian Theology Seminary PhD Philippine Studies, UP Diliman; MA Development Studies, The Netherlands Human Resource Management, Training of Trainers, Performance Management, Labor Management Editha A. Reyes Treasurer, SERDEF; Freelance Consultant MBA, UP Diliman; Diploma on International Business Management, Waterloo Lutheran University; BS Business Administration, UE Investment Management and Appraisal, Project and Program Accounting Dani Rose Salazar Assistant Professor, Cesar E.A. Virata School of Business, University of the Philippines Diliman MS in Finance, University of the Philippines College of Business Administration; BS in Business Administration and Accountancy, University of the Philippines College of Business Administration Finance and Accounting Edwin M. Suson Assistant Professor 3, Marketing and Entrepreneurship Department, University of Santo Tomas Registered Financial Planner of the Registered Financial Planner Institute, USA MA Applied Business Economics, UA&P; MS Management, UA&P; BS Computer Science, UA&P Marketing, Personal Finance and Wealth Management, Entrepreneurship, Business Development Joselito C. Torres Training Manager, Automations and Drives, Siemens, Inc. Don Bosco Technical College Electro-pneumatics, Programmable Controllers, Systems Analysis and Design Hope R. Valenzuela Senior Partner, Fajardo Ruiz-Valenzuela Law Firm; Corporate Secretary, Educators Incorporated Lecturer/Trainer/Resource Speaker, Cyberjuris International Communication Services Masters of Laws in Public International Law, University of Oslo; Bachelor of Laws, UP College of Law; BA Political Science, UP Diliman Corporate Law, Labor Law, Property Family Law, Civil Law Karla M. Velas Doctor in Public Administration (units), National College of Public Administration and Governance, University of the Philippines Diliman; Doctor in Business Administration, Jose Rizal University; Master of Business Administration, Jose Rizal College; BSBA in Accounting, University of the East Managerial Accounting, Business Taxation, Finance, Accounting, Entrepreneurship, Marketing Lawrence G. Velasco Assistant Professor, Cesar E.A. Virata School of Business, University of the Philippines Diliman MS in Finance, University of the Philippines College of Business Administration; BS in Business Administration and Accountancy, University of the Philippines College of Business Administration Finance and Accounting Rosario T. Ventura Accredited Assessor/Adviser and Corporate Secretary, Investors in People Philippines; President, Ponticelli, Inc. AB Sociology and MA Sociology, University of the Philippines Diliman; Master in Business Administration, Ateneo de Manila University; Management Development Program, Asian Institute of Management Human Resource Management, Leadership and Management Development

19 The UP ISSI Scorecard

The UP ISSI Scorecard

Number of Training Programs | 2013 Goal = 71 Training Graduates| 2013 Goal = 1705

2010 63 2010 1488 2011 77 2011 2132 2012 71 2012 2571 2013 90 2013 2221 90 6 31 2221 84 2190 11 122 73 2068 9 140 64 1928 9 393 55 1535 4 139 51 1396 8 206 43 1190 8 254 35 936 6 111 29 825 9 216 20 609 8 181 12 428 3 139 9 289 0 500 1000 1500 2000 2500 3000 Cumulative Number of Training Programs Cumulative Number of Participants Number of Training Programs per Month Training Graduates

Number of Conferences, Fora and Symposia Number of Conferences, Fora and Symposia (Number of Participants) 2013 Goal = 12 2013 Goal = 720 2011 602 2011 4 2012 1051 2012 10 2013 720 2013 12 626 10 626 10 158 626 468 1 10 9 98 468 370 2 9 67 7 37 303 1 6 266 1 94 172 2 5 3 113 172 2 3 59 1 0 200 400 600 800 1000 1200 Cumulative No. of Conferences, Fora and Symposia Cumulative Number of Participants Number of Training Programs Training Graduates

Customer Satisfaction 5

4.7 4.7 4.6 4.6 4.6 4.5 4.5 4.5 4.5 4.54.5 4.4 4.4 4.34.3 4.3

4 Rating

3 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2013 2012 2011 2010

Customer Satisfaction Rate 2013 Goal 4.5 Goal

20 PROSPECTUS 2014

Training Outreach per Year Training Outreach per Year Number of Programs Number of Participants

2013 90 2013 2221

2012 71 2012 2571

2011 77 2011 2132

2010 63 2010 1488

0 500 1000 1500 2000 2500 3000 Average Pax per Year 75 Average Pax per Year 2248

Number of Conferences, Forums and Symposium per Conferences, Forums, and Symposium per Year Year (Number of Participants)

2013 2013 10 626

2012 2012 1051 10

2011 602 2011 4

Average rate per Year 8 Average Pax per Year 760

Customer Satisfaction Rate per Year

2013 4.5

2012 4.3

2011 4.3

2010 4.3

4.20 4.25 4.30 4.35 4.40 4.45 4.50 Average Customer Satisfaction Rate per Year 4.3

21

Location and Facilities

he Institute is located in the 5-story In 2013 UP ISSI improved its facilities to TEnrique T. Virata Hall inside the UP Diliman better serve its publics. The basement Campus. Strategically located along the was inaugurated in February and became University Avenue at the entrance to the a training laboratory for Mechatronics campus, the building is nestled against a Technologies Corporation, a mechatronics backdrop of lush greenery. and instrumentation training and assessment center accredited by the As an internationally recognized SME Technical Education and Skills Development training institution, UP ISSI continuously Authority. upgrades and invests in state-of-the-art equipment to accommodate its growing Gazebos were also installed in March 2013 clientele and expanding catalog of to create a conducive environment for training courses. anyone looking for a place of learning and recreation while enjoying an attractive view The Institute runs at least four regular training of the greenery surrounding the campus. programs every month, and holds special programs with its partners. In addition to Biodiversity in UP ISSI serving the needs of the training group, UP ISSI permits short-term use of rooms and facilities by outside parties. fauna. At the base of the famous sculpture by national artist Napoleon Abueva, Tribute , one can see a ISSI Building serve as venues for most of the diminutive fountain that is also the habitat training programs. Three of these rooms are named in honor of prominent Filipino industrialists whose estates provided the At the back of UP ISSI is located a seed funds for the facilities: demonstration farm, which serves as the cradle for some well-known species of The Toribio M. Teodoro Room can accommodate 60 persons while the Jose crops. There is also a duck pond that was G. Sanvictores Room, the Sotero Baluyot built in collaboration with the UP Task Force Lee Room, and two other classrooms can on Solid Waste Management under the seat 45 persons each. leadership of Prof. Armand Basug.

Each training room is fully air-conditioned Migratory birds also visit UP ISSI on certain with slide white boards, a mounted months of the year, providing a spectacle projector, a raised platform and a rostrum to bird watchers and nature lovers. for the lecturer. Audiovisual equipment and sound system with theatrical lighting may also be installed in the rooms as needed. laboratory with facilities for low-cost factory automation and a computer room for industrial automation and instrumentation control. The laboratory can seat 25 persons while the computer room can seat 30.

22 PROSPECTUS 2014

23 The UP ISSI Institutional Linkages

The UP ISSI Institutional Linkages

Institutional Member, APEC SME Working Group. APEC’s Small and Medium Enterprises Working Group (SMEWG) encourages development of SMEs and builds their capacity to engage in international trade. Established in February 1995 as the Ad Hoc Policy Level Group on SMEs, its objective was to help SMEs improve their competitiveness and to facilitate a more open trade and investment environment. In 2000, the group was renamed SMEWG and granted permanent status. SMEWG attains the Bogor Goals by fostering enabling business environments for of information on best practice initiatives and the conducting of capacity-building activities.

Institutional Member, ASEAN SME Working Group Composed of the SME Agencies of all member countries of the Association of Southeast Asian Nations, the ASEAN SME Working Group seeks to ensure the advancement of SMEs in the region since it was established in 1995.

Institutional Member, Industrial Guarantee and Loan Fund (IGLF). IGLF is a fund that has played a key role in the transformation of many small-scale enterprises. committee is composed of representatives from the National Economic and Development Authority as chair, the Bangko Sentral ng Pilipinas as vice-chair, the Development Bank of the Philippines (DBP), the Department of Trade and Industry (DTI), the Department of Finance, and UP ISSI. The UP ISSI director is a member of the IGLF Review Committee while two ISSI staff members sit on the IGLF Technical Advisory Group.

Institutional Member, Micro, Small and Medium Enterprises Development Council (MSMED Council). MSMEDC was created by virtue of Republic Act (RA) No. 9501, otherwise known as the Magna Carta for MSMEs, with a the country, by facilitating and coordinating national efforts to promote the viability and growth of MSMEs, including assisting relevant agencies in tapping local and foreign funds for MSME development and promoting the use of existing programs.

Institutional Member, Philippine Chamber of Commerce and Industry (PCCI) Committee on Education. A proactive catalyst of development, PCCI promotes and supports the drive for globally competitive Philippine enterprises in partnership with the government, local chambers, and other business organizations. The main responsibility of PCCI is to provide focused advocacy for business growth and sustainable development through business services for the advancement of grass-root entrepreneurship, chamber development, international trade relations, business a professional organization in close cooperation with various stakeholders in public and private sectors.

24 PROSPECTUS 2014

Institutional Member, UP Enterprise Steering Board (Enterprise Business Incubation Program). The Enterprise Business Incubator Program, consisting of mentoring from successful entrepreneurs and professionals, networking events, and coaching sessions, increases a tech startup’s success rate, lowers its setup

Institutional Member, Entrepreneurship Educators’ Association of the Philippines, Inc. (ENEDA). composed of the nation’s entrepreneurship educators, teachers, and trainers from leading schools, colleges, universities and other training and academic institutions. It promotes excellence in entrepreneurship education in the country and recognizes the need for entrepreneurship educators and entrepreneurs from all over the country to come together and share ideas to raise academic standards.

Institutional Member, UP Diliman Technology Management Center (UPTMC). through a resolution approved by the UP Board of Regents on 23 February 1995. TMC is mandated to serve two fundamental purposes: (1) to respond to the and enhanced global competitiveness; and (2) to respond to the established requirements of the Philippine government for expert advice and assistance on science and technology. interdisciplinary undertaking which draws from the expertise, experience, and perspectives

Institutional Member, Filipinnovation Network. The Network is composed of key stakeholders that are involved in fostering innovation in the Philippines in the light of the country’s goal to be globally competitive. Committee members are involved in the conceptualization of the National Innovation Summit and the development of the framework and strategy to promote innovation.

Institutional Partner, The Small Enterprises Research and Development Foundation (SERDEF). focused initially on developing entrepreneurial skills through training. It has since become a private institutional medium that initiates, sponsors, and conducts programs and projects for the promotion and development of small-scale industries. Its range of capability-building services from training to research and consultancy, addresses a growth arc of a spectrum of business establishments-from small- to medium-scale enterprises down to micro enterprises. By virtue of a Memorandum of Agreement between SERDEF and UP, the Foundation undertakes various development programs and projects for SMEs in collaboration with UP ISSI, from where it draws most of its pool of human resources: experienced trainers, industrial extension specialists, counselors, consultants, productivity experts, industrial automation specialists, researchers,

25 Farm and Resort Pharma 518 Inc. Mega Lamps Center Bio-Chemicals Phils., Inc. Walcom Sensomoed Philippines Jlorenzana Mgt. & Consultancy Services Economiles, Inc. Services Transport Sterling Carriage Corporation Philippines Wacoal IXUS Fabrication Long Live Pharma Aluciad CE Glass & Asset Mgt. Consultancy Majulah Shoe Room Clothing Tupa Eurochemicals, Inc. Greengold Holdings Sdn Bhd Rances Dental Care Center JCD Metalfabrik Corporation HDMF Christian Tomorrow The Salt and Light for Inc. Academy, Acctg Services ZLB Mgt & Corporation Trading J & Properties Datacom Connect Phils. Diagnostika Pilipinas Inc. Jepnikoai Computer World Gallery Corporation Kid’s Company Astronomy PYXIS DepEd Landstrong Inc. Infant Product Gallery Corporation Skidmhore Computer World Artologik Enterprises Inc. Antibiotics, Asian Computer World Corporation Trading Aperture JMCC Industries, Inc. Inc. Energy Specialist Company, Philippine Infosystems Development, Inc. Career Power Professional Management Services, Inc. Patty Enterprise Gulfman Industrial El Circolo Lei Global Corporate Services, Inc. Bea Power Industries Services, Inc. Bounty Fresh Food, Inc. Business Process Services, Inc. Teekay Maersk Global Service Centre Phils. Agriculture of Department Alabang Banco 2012 Ecolab Philippines, Inc. ACDI Multipurpose Coperative Goldilocks Bakeshop Inc. Khumbu Enterprises, Inc. Global Solutions Inc. Tsukiden Saviour Medevices, Inc. Asiaphil Manufacturing Industries Leslie Corporation DCFE Corporation Colorsteel Systems Corporation San Roque Power Corporation Easybio Philippines, Inc. Nalco Philippines, Inc. GSIS Omnico Consortium, Inc. Eljan Ventures Biocare Health Resources Centro Manufacturing Corporation Loreland Farm Resort Surgico Phils Inc. Luz Facial Care Corporation International Elevator & Equipment Inc. Santeh Feeds Corp. Healthsolutions Enterprises Inc. Concepts Logistics Inc. Aviation Center Testing Naic Emission Ultra Modular Concepts CJI Interior & Furniture Services, Inc. Maynilad Water Telemarketing CA Hiyas Press, Inc. Philippines, Inc. SMT Casa Basilisa Philippine Steel Framing Corporation Optical Philippines, Inc. Transitions National Livelihood Dev’t. Corp. 4 Us Footwear Mega Paint and Coating Corporation Spex International Courier Services Management Services Travel Suroyan Oil & Energy Development Corp. Trans-Asia Rodel Chemical Corporation Cardinal Santos Medical Center Nutriasia, Inc. Claritas Option Marketing Corporation Magsaysay Learning Resources Inc. Deutsche Konwledge Services Pte. Ltd. Services Tooling Arcenal Machine Engravers & Product Development and Design Center of the Philippines Industrial Controls Corporation Hypig Genetics Inc. Fireprotect Inc. Claritas Option Marketing Corp. DOST-ASTI Agriculture & Mindoro State College of Technology Antares Industrial Suppliers Jardy Marketing Inc. Ads, Park Sigmatech Inc. Industries Allied Tri-R Headland Distribution E.C. Daughson, Inc. Leslie Corporation AB Communications, Inc. Wizard Manpower Packaging Corp. Yamamura San Miguel Pest Services, Inc. Topbest Flexo Manufacturing Corporation Assistance Loan Aquino Agency Corporation Parola Maritime Data Gateway Bio Femme, Inc. Trading International Almonz Paywell Manufacturing Corporation Millysis Sistribution, Inc. Advertising Union 4HG Multipurpose Cooperative Arts DLS-CSB School of Design and Corporation Tire Big O's BFAR Prime Sales, Inc. Phenomenal Solutions Indra Philippines, Inc. BPS Psyche Services & Clinic Auto Supply & Hardware G.L. inc. Aboitiz Equity Ventures, Philippine School for Maritime & Medical Access Crepe Cones Advancetech Company Accupoint Systems, Inc. Trading Rice Mill & Veramar Primace Corporation Ecosystems Enterprise, Inc. Catering Services, Inc. Wowlu Agriculture of Department Juana Eat Barbecue Bio Organic Plus (Phils), Inc. California Bery Frank Line Dent Specialist Agarano Farms 2011 Top 100 UP ISSI Loyal Customers 2010-2012 Customers Loyal ISSI UP 100 Top *This ranking is based on number of participants and customer allegiance. Goldilocks Bakeshop, Inc. Enterprise Bank San Roque Power Corporation Global Solutions, Inc. Tsukiden RRJM International Manpower Services, Inc. Colorsteel Systems Corporation Asiaphil Mfg. Ind., Inc. United Graphic Expression Corporation Electronics Phils., Inc. Tsukiden Saviour MeDevices, Inc. Universal Robina Corporation Emerson Process Management Foster Foods, Inc. Inc. Venture, AVPR First - Action Center of Pampanga (SACOP) Social Pilipinas Shell Foundation R.A. Mojica & Partners Optis Philippines Pampanga's Best Eljan Ventures Khumbu Enterprises, Inc. Green Cross, Inc. Corporation Philippine Wacoal Clean Haul Environmental Services, Inc. Loreland Farm Resort CBK Power Co. Ltd. Solid Cement Corporation GoodThinking Research, Inc. Wiserecruit Corporation Sunjin Philippines Corp. PCAARD Accessories Service Center Car Tiresmart University of Southeastern Phils. Marketing Twincirca Jollibee Foods Corporation Mini Me Caricature Dolls Centro Manufacturing Corporation Hotel Carmelita OSM Ship Mgt. Pte. Ltd. Inc. Thing-A-Majig, That DCFE Corporation Inc. Advertising, Activation Megachip Semicon Electronics Corp. Sandugo Outdoor Shop Inc. Dory's Distillery, Automation Solutions Inc. Innovative Inc. Tours, 360 World Surgico Philippines, Inc. Artologic Enterprise Pampangas Best Pelican Express Incorporated Pilipinas Shell Petroleum Corporation Robinsons Land Corporation Jocker’s Food Industries Builders, Inc. CT Jardy Marketing Legend Industrial Supply & Services Birthday Club Your My Birthday Corporation Philippine Wacoal New Marketlink Pharma Jopers Enterprises, Inc. Long Live Pharma Inc. Ads, Park Automotive LICA Baulita Food Kiosks Eli Lily Phils. Gulf Bank Astron Phils. Corporation KEC City Media, Inc. Wall Alabang Westgate Nissan Kalinisan Chemical Corp. Hyundai Shaw Center Z-Zone On Line Phils., Inc. Manoy Pancit Bato Ads Comfort Assn .of Construction & Informal Workers NKTI Cabalen Management Co., Inc. Colleges, Inc. Yanga’s Dr. Raptor Sports Corporation Foodsco General Merchandise Markgas Centrum International Elevator & Equipment Inc. CIGI Phoenix International School of Science Concepts Aviation Dev’t. Foundation Vision World CHR OSM Maritime Services, Inc KFC Philippines Nathar International Corporation Marbel E.L. Enterprises Corporation Kids Gallery Corporation Stream Global Services Corporation Tech Global Metal Asia, Inc. Silgan Whitecap South East Medical Supplies & Equipment SL Ugong Savings & Credit Cooperative Tobacco Fortune Agency Golden Horizon Placement Starmall EDSA Rustans Supercenters, Inc. 2010 Enigma Technologies Enigma Dodram Farms Phils. Corp. Universal Robina Corporation Goldilocks Bakeshop, Inc. Leslie Corporation Khumbu Enterprises, Inc. Red Dragon Farm, Inc. Bounty Fresh Food, Inc. Wisehill Business Corporation Colorsteel Systems Corporation Grand Monaco Estate Easy Bio Phils., Inc. Air Liquide Phils., Inc. Solid Cement Corporation Ifeed Phils., Inc. Ecolab Philippines, Inc. Sunpower Phils. Mfg., Ltd. First Philippine Power Systems Winalite International, Inc. Calvi Corporation Torsten Professor and Department of Social Welfare Development-National Capital Region Philippine Steel Framing Corporation Foster Foods, Inc. Aegis PeopleSupport, Inc. Industries Allied Tri-R Building Dreams, Inc. Asiaphil Mfg. Ind., Inc. Saviour MeDevices, Inc. DMCI Homes Consult, Inc. Poyry IDP Shoketsu-SMC Corporation Convergys Corporation Social Housing Finance Corporation Nutri-Asia, Inc. AB Communications, Inc. Corporation Trading Sevilla Inc. Greenlight Power, Corp. Trading Collins International Premier Creative Packaging Corporation Transport SIYCHIA Aaishan Learning Center Shell Shared Services Alabang Filinvest JVD Project Construction Services Green Harvest Food Products Trading Ordent Graystone Realty Dev’t. Corporation Chilli Germano’s Corp. Trading Collins International Services Transport Ronque Trading Velvet

26 PROSPECTUS 2014

Top 100 UP ISSI Loyal Customers 2013

1. Saviour Medevices, Inc. 50. JPCAL Pharma Distributors 2. Leslie Corporation 51. Bughaw Electro Carbon Factors, Inc. 3. ACDI Multi-Purpose Cooperative 52. Belares Food Corporation 4. Philippine Long Distance Telephone 53. Ultraplas Corporation Company 54. First-AVPR Ventures, Inc. 5. Goldilocks Bakeshop, Inc. 55. Anakciano, Inc. 6. Nestle Philippines 56. Langdon And Seah Philippines, Inc. 7. Asiaphil South Luzon Inc. 57. Nxgen, Inc. 8. Tsukiden Electronics Philippines, Inc. 58. ABR Trading 9. Pangasinan State University 59. Wyeth Philippines 10. Nutriasia Inc. 60. Microcontrol Design Tech 11. Engineering Equipment, Inc. Corporation 61. Shin-Etsu Magnetics Philippines 12. San Roque Power Corporation 62. Universal Robina 13. Easy Bio Philippines 63. High Purity Technologies, Inc. 14. JGC Philippines, Inc. 64. AVESCO Marketing Corporation 15. Maynilad Water Services, Inc. 65. Emerson Electric Asia Ltd. 16. Institute of Integrated Electrical Engineers 66. Ardent Networks, Inc. Foundation, Inc. 67. Match Fries Chain of Stores 17. Civil Aviation Authority of the Philippines 68. Lee Hecht Harrision DBM Philippines 18. 69. Pipol Manpower and General Services 19. Kabalikat Para sa Maunlad Na Buhay, Inc. 70. Buzzdrivers, Inc. 20. Unilever 71. Wellcross Freeport, Inc. 21. Liquigaz Philippines Corporation 72. Compass Point Travel Services 22. Kristian Gerhard Jebsen Skipsrederi (ROHQ) 73. Unionbank 23. Healthsolutions Enterprises, Inc. 74. Ravilo-Gonzales Group Construction 24. Cutton Garments Corporation 25. Philippine National Police Crime Laboratory 75. Bluebonnet Services, Inc. 26. McBride Corporation 76. Lei Global Corporate Services, Inc. 27. J.C. Yieverre Law Firm 77. Philippine Dealing Systems 28. Amherst Laboratories, Inc. 78. ASJ Corporation 29. Center for International Trade Expositions 79. Ritegroup Inc. and Missions 80. Quantum X 30. Centro Manufacturing Corporation 81. Unisave Security Specialist Agency 31. Aviation Concepts 82. LFD Gencon, Inc. 32. Planters Development Bank 83. The Enterprise Center Condo Corporation 33. Republic Biscuit Corporation 84. Alto Plastic Packaging 34. Shoketsu SMC Corporation 85. Republic Flour Mills Corporation 35. Primetech Industrial Sales Corporation 86. De La Salle University 36. 87. Diagnostika Pilipinas, Inc. Inc. 88. Peace and Equity Foundation 37. Eljan Ventures, Inc. 89. Global Foodsolutions, Inc. 38. Clarita’s Option Marketing Corporation 90. KNC Rice Retailer and Wholesaler 39. Delicatesse Food Corporation 91. Mills Enterprises 40. New Era University 92. Hewlett Packard 41. Technological University of the Philippines 93. 42. Corporation 43. Engineering and Machinery Corporation 94. Fujitsu Ten Solutions Philippines Inc. 95. Accenture, Inc. 44. Teknomarine Systems Link Co. 96. PT Findora Intermusa 45. BFK Integrated Group of Companies, Inc. 97. Plaridel Products and Services, Inc. 46. PH Trans-CB&T Joint Venture 98. Gem Foods International 47. Greenjoy Super Pizza 99. Mediascape, Inc. 48. Megawide Drug 100. Energy Specialist Company, Inc. 49. Hechanova and Company, Inc.

*This ranking is based on number of participants and customer allegiance.

27 Top 100 UP ISSI Loyal Customers 2013

UP ISSI Geographical Outreach 2007 – 2013

LUZON = 7235

VISAYAS = 1496 REGION I = 277 | 2.70% REGION II = 360 | 3.51% MINDANAO = 1520

TOTAL = 10251

CAR = 236 | 2.30% REGION III = 565 | 5.51%

NCR = 4070 | 39.70%

REGION IV-A = 843 | 8.23% REGION V = 647 | 6.31%

REGION VIII = 69 | 0.68%

REGION IV-B = 238 | 2.32%

REGION XIII = 109 | 1.06%

REGION VI = 371 | 3.62%

REGION VII =1056 | 10.30% REGION X 439 | 4.28%

REGION IX = 113| 1.10%

REGION XI 559 | 5.45% REGION XII = 300 | 2.93%

28 PROSPECTUS 2014

Training and Entrepreneurship Education

xperience-based, output-oriented, Ewith a blend of theory and practical in handling interpersonal relationships applications, capped with the unique UP and communications, and even work- related stress. These programs help existing ISSI training programs. Participants engage entrepreneurs plan and manage their in experiential and action learning, which business operations to achieve their growth allows the immediate application of theories goals. For the managers and supervisors, and concepts. The training programs cover these programs enhance their managerial the entire business cycle—from startup to and organizational competencies, giving growth expansion and innovation. them an evident advantage in their organizations. UP ISSI training programs are essentially 3. Total Quality and Productivity categories: Improvement. Rapid technological innovations and pursuit of greater 1. Enterprise Development. More people are appreciating the value of putting drivers of participation in the programs on total quality management and productivity improvement. These programs help in helping the local economy grow through enterprises and organizations mine their creating jobs and offering products to the creativity and innovativeness through the community. The training programs are useful use of technology in their operations. to those who appreciate entrepreneurship and want to transform a business idea into 4. Project Development and Management. an enterprise. These programs lay the groundwork for building knowledge in project management 2. Management Development. Programs and for developing competencies, in this training category impart skills for techniques and tools that cover the project aspiring managers to move upward from life cycle. These programs are intended for being individual players to well-respected people who are responsible for designing, managers capable of steering their team implementing, monitoring and evaluating to success and improving bottomline projects—oftentimes until project closure or performance. For incumbent managers, the programs are geared towards improving their leadership, supervisory and

29 Training and Entrepreneurship Education

UP ISSI’s Managers’ Course

Commissioner Saño got into the news UCourse (MC), has produced more than recently for his emotional speech in the 4,000 graduates since it was introduced in wake of the devastation of typhoon 1971. In 2013 the three runs of the course Yolanda (international code name: (102nd, 103rd and 104th batches) added Haiyan) in the country during a UN climate 140 more to its roster of forward-looking change conference in Warsaw, Poland. managers- and entrepreneurs-alumni. 102nd MC Distinguished guests also graced the closing programs of the said course in its 102nd, 103rd and 104th runs. These included Hon. Don Juan A. Bagatsing, councilor of the 4th district of the City of Manila, during the closing of the 103rd MC 103rd MC on 24 August 2013. In his speech, he lauded UP ISSI under the leadership of its director, Prof. Nestor O. Rañeses, for mentoring the graduates for the past six months. He said that the program equipped MC participants, especially those who were children of families in business, to lead their

Meanwhile, speaking at the closing ceremony 104th MC of the 104th MC last 7 December 2013, Climate Change Commissioner Hon. Naderev M. Saño urged the attendees of the program to “build a better nation—eradicate poverty, get rid of corruption...build resilient and sustainable communities, and become living examples of honor and excellence, integrity, and promote a culture of caring for each other.”

30 PROSPECTUS 2014

The UP ISSI Managers’ Course Alumni Association

he lifelong commitment of UP ISSI these activities together with Jaime “Jon” TManagers’ Course (MC) alumni was Fraxidio, vice-president; UP ISSI’s own Atty. reinvigorated with the symbolic signing Ma. Theresa “Tere” Bautista, corporate of the Lifelong Partnership Agreement secretary; Rowena “Joy” Palafox, treasurer; done during the Araw ng Parangal on 30 and VJ Rigor, vice-president of the 103rd August 2013. The activity coincided with batch of the MC. the monthlong celebration of UP ISSI’s 44th anniversary. Meanwhile, as a way of giving back to the Institute, graduates of the recently concluded 104th MC donated a copier machine to UP ISSI on 25 January 2013 during the opening ceremony of the 105th MC and the 37th Start Your Own Business course.

Since then, the MC Alumni Association has held several activities that were aimed at sustaining a more vitalized participation among the alumni. These activities included a fund-raising drive that collected cash donations for the victims of typhoon Yolanda in the UP Diliman campus. 104th MC class president Jose Michael V. Divino Seer “Vinz” Valle, president of the Robles, who is also a sales supervisor at UP ISSI MC Alumni Association, headed Philippine Medical Systems, Inc. led the turnover ceremony. Also present were 104th Donald Wang, consultant at ABR Trading, and Mark Joy I. Opinaldo from UP ISSI.

31 Training and Entrepreneurship Education

First Advanced Managers’ Course

ollowing the successful run of the 1st Sustainability, and Strategic Management FAdvanced Managers’ Course (AMC) using the Balanced Scorecard. from 3 August to 5 October 2013, UP ISSI scheduled the next runs of the program While graduates of the MC are the from 29 March to 7 June 2014 and from 15 ideal participants, those who presently September to 22 November 2014. occupy supervisory or managerial positions are similarly encouraged. running program of the Institute, the Managers’ Course (MC), AMC is an advanced course that seeks to further improve the core competencies developed in the MC and update the knowledge and skills in the various topics affecting management.

AMC also aims to produce technology- driven leaders or managers who quickly learn, evaluate, apply and disseminate relevant and up-to-date management information and practices. It has Continuous Improvement, Effective Management, Innovation Management, Quality and Productivity, Decision Making and Analysis Improvement, Process Management Using Six Sigma,

32 PROSPECTUS 2014

First Winning Strategy for a World-Class Customer Service Experience Course

TTraining Course entitled WOW: Winning Strategy for a World-Class Customer Service Experience on 5 October -16 November 2013 with seasoned quality service expert Ma. Teresa U. Bagaman as the resource person. The participants of the 1st WOW ranged from owners, administrative aides, training specialists, learning and development managers.

Ideal for marketing professionals, human resource specialists, customer service professionals and frontliners engaged in customer interaction, the course covers modules on knowing and understanding customers, promoting a culture of service excellence, measuring and managing internal and external customer satisfaction, and benchmarking for best practices.

First Credit Risk Management Course

Rey Feria, a seasoned banker and a which ran 20-24 May 2013, culminated with the presentation of the trainees’ the participants in the course that aimed strategic plans, which focused on portfolio to equip them with evaluation tools such growth and quality. The participants as credit scoring and spread analysis to came from Century Savings Bank, Planters improve their respective banks’ portfolio Development Bank, and China Bank growth and quality. Savings.

33 Training and Entrepreneurship Education

Promoting Food Industry Competitiveness Training Program

he Promoting Food Industry TCompetitiveness Training (PRO-FITTM) staff of enterprises in the food and Program is a series of “ladderized” courses beverage industry as well as development implemented by UP ISSI in cooperation and private practitioners who would like with its major private-sector partner, to leverage the industry through food the Small Enterprises Research and safety and international quality standards. Development Foundation. It is sponsored Besides lectures, workshops and classroom by TÜV Rheinland Philippines, Inc. and the demonstrations, the program also included Asia Society for Social Improvement and plant visits and a short internship program. Sustainable Transformation. More than 300 participants graduated PRO-FIT started with the Train-the-Trainer from the PRO-FIT courses with a culminating Workshop, whose graduates were tapped ceremony held last 8 November 2013 at to be the pool of resource speakers for the Marriott Hotel in Pasay City. Meanwhile, a total of 34 PRO-FIT graduates participated as exhibitors in the month- Safety Professional, and Diploma in Food long food bazaar and enterprise exhibit Safety Management. The last course, the held in UP ISSI during its 44th anniversary Basic Course for SMEs, was conducted celebration last August 2013. Luzon.

UP ISSI director Prof. Nestor O. Rañeses (center) looks at the products of the Candelaria Coconut and Other Products Manufacturers Association in Quezon Province. The Coconut Industry Development Council Federation participate in a seminar on food safety.

The PRO-FIT Diploma in Food Safety Management Course participants

34 PROSPECTUS 2014

Greening and Leaning Through Energy and Environmental Management Seminar on Integrated Wastewater Systems

UP ISSI director Prof. Nestor O. Rañeses gives his welcome and opening remarks at the GLEEM Seminar on Integrated Wastewater Systems. Also in the photo are (from left to right) Engr. Leoncio T. Cubillas, Jr., head of UP ISSI’s Business Enterprise Development Division; Engr. Gamaliel F. Itao, president of Mechatronics Technologies Corporation; and Prof. Ferdinand G. Manegdeg, associate professor at the UP College of Engineering.

P ISSI held its Greening and Leaning general manager of All Waste Services, UThrough Energy and Environmental Prof. Ferdinand G. Manegdeg, associate Management (GLEEM) Seminar on professor at the UP College of Engineering, Integrated Wastewater Systems last 27 and UP ISSI’s Engr. Leoncio T. Cubillas, Jr. August 2013 at the Teodoro Room of UP ISSI. Topics discussed were the current sanitation The seminar was a vehicle for the sharing situation of the Philippines, the National of the learnings gained from the Training Septage and Sewerage Management Program on the Maintenance Technology Program, the Jokaso System, the academe’s of Integrated Wastewater Treatment Tanks role to train human resources and develop and Systems for the Philippines held at tools with emphasis on collaboration, and Fukushima, Japan in February 2013. the impacts of waste to the Philippine economy. UP ISSI Director Nestor O. Rañeses, in his welcome and opening remarks, mentioned A total of 41 participants were present during that this seminar is under GLEEM, a program the event with students and professionals that UP ISSI has started in support of the from institutions such as the UP College Green UP initiative, where the whole idea of Engineering, MTC, Industrial Controls is to transform the University into a green Corporation, Metropolitan Waterworks and university. He added that the focus of Sewerage System, Department of Public the seminar was how to maintain the Works and Highways, Philippine National technology of wastewater tanks. Police, Department of Interior and Local Government, Department of Agriculture- The resource persons of the seminar Bureau of Soils and Water Management, included Engr. Gamaliel F. Itao, president Pasig River Rehabilitation Commission and of Mechatronics Technologies Corporation (MTC), Dr. Louernie de Sales-Papa,

35 Training and Entrepreneurship Education

Planning for Expanding Business Training (PlanET)

In 2013 UP ISSI completed seven runs of the PlanET, producing 125 business expansion plans and covering 159 micro and small enterprises with a total of 257 participants spread all over the country: Metro Manila, Iloilo City, Butuan City, Clark (Pampanga), Tagbilaran City (Bohol), Cagayan de Oro City and Antipolo City.

PlanET 5 - Bohol Participants with UP ISSI Dir. Nestor O. Rañeses, Engr. Leoncio The program was Cubillas Jr., Engr. Ma. Luisa Lee, Ms. Clarita Esteban (Program Manager), and Ms. Joanna Rose Laddaran (Program Coordinator) last April 8-12, 2013 at Bohol Tropics conducted by UP ISSI Resort, Tagbilaran City, Bohol. in partnership with the Industrial Guarantee he Planning for Business Expansion and Loan Fund in T collaboration with designed as an easy-to-understand, the Development practical, experience-based learning Bank of the Philippines module on preparing and developing and the Small business plans for enterprise expansion Enterprises Research and Development aims to assist SMEs in preparing business Foundation. plans so they can have a higher chance of being granted loans from banks and other In 2014 UP ISSI will start offering PlanET as part of its regular public programs.

36 PROSPECTUS 2014 |Training and Entrepreneurship Education

SME Roving Academy with the Department of Trade and Industry

he SME Roving Academy (SMERA) In order to deliver this program more Tis a capability program for startup effectively, DTI partners with the academe, entrepreneurs as well as owners and chambers of commerce, local government managers of existing micro, small and medium enterprises (MSMEs). The initiative industry associations as well as government aims to provide continuous learning for and non-government institutions. entrepreneurs to help them better set up, step up, sustain their operations and UP ISSI as a partner has so far conducted improve their competitiveness to access six training programs in CAMANAVA domestic and foreign markets. (Caloocan, Malabon, and Navotas), Zambales, and Camiguin. The seminars A total of 235 participants from MSMEs conducted for CAMANAVA were: Finding recently graduated from the SMERA project the Right Market for the Right Product, spearheaded by the Department of Trade Product Costing and Pricing for Small and Industry (DTI) in partnership with UP ISSI. Businesses, Negotiation and Selling Skills, Developing a Market Plan, and Online There are seven learning stages in the Export Marketing. For Zambales, the seminars Pathways Framework according to the implemented were: Productions and organizers of the SMERA, namely: startup Operations Management, and Techniques and capability building, market awareness, in Effective Selling. market readiness, export readiness, export market entry, export sustainability and The most recent seminars conducted were for DTI Camiguin entitled the Business Life for stages are the focus of SMERA. The ultimate Entrepreneurs, Finding the Right Market for objective, according to the organizers, is the Right Product and Strategic Marketing. for the SMEs to be in the global arena.

37 Training and Entrepreneurship Education

UP Intrapreneurship Programs

Customer Service Excellence: Courtesy and Effective Public Service

P President Alfredo E. Pascual led the Public Service seminar held on 23 and 24 Uspeakers in the two-day Customer May 2013 at the UP ISSI Teodoro Room. Service Excellence: Courtesy and Effective

In his inspirational message, UP President Vice-President for Administration (OVPA) Pascual stressed the importance of pursuing and ISSI jointly held the seminar, which was academic excellence and operational also subtitled Kawani ng Bayan: Tatak UP– excellence in UP’s vision of becoming Magalang, Mahusay, at May Malasakit a great university. He mentioned that (Public Servants: The UP Mark–Courteous, having excellent faculty and students is Excellent and Concerned). A total of 95 not enough and that the administrative participants attended the seminars. staff have an important role in creating an enabling environment.

Strategic Leadership Workshop On Shaping Minds That Shape The Nation

The OVPA in coordination with UP ISSI conducted a three-day Strategic Leadership Workshop on Shaping Minds that Shape the Nation for the 2013 batch of

The expected outcomes of the workshop include: understanding UP’s strategic thrusts and plans for 2013 and beyond; aligning their organizations’ objectives, plans, programs, projects and other improvement initiatives with the overall thrusts of the One UP vision objective; formulating action agenda and programs for their respective units in outputs; and committing to cascade such programs to their respective units while UP President Alfredo E. Pascual led the pool upholding UP’s commitment to excellence. of resource persons and training faculty during the workshop.

38 PROSPECTUS 2014 |Training and Entrepreneurship Education

Performance Management Teams Workshop with the UP System

P President Alfredo E. Pascual constituted System participated in the PMT Workshop Uthe Performance Management Teams held on 23 July 2013 in UP ISSI. (PMTs) for the college units (CUs) and the UP System in compliance with the Civil PMTs in UP Diliman, UP Manila, UP Los Service Commission Memorandum Circular Baños and UP Open University (OU) were No. 6 Series of 2012 or the “Guidelines in physically present at UP ISSI while those the Establishment and Implementation in UP Visayas, UP Tacloban, UP Cebu, UP of Agency Strategic Performance Baguio and UP Mindanao participated in Management System”. a live video conference facilitated by UP ISSI in cooperation with the Information Accordingly, chairs and co-chairs as well as Technology Development Center, UP members of the PMTs in all CUs and the UP Computer Center, and the UP OU.

5S Seminar for UP Diliman Custodians

In order to expose participants to techniques of good housekeeping, a 5S seminar for the UP Diliman custodians was held last 1 June 2013 at UP ISSI.

The 100 janitorial personnel who attended the 5S seminar came from two manpower agencies that provide janitorial services to UP Diliman, namely Philcare Manpower Services and Care Best International, Inc.

39 Training and Entrepreneurship Education

Programs with Radiowealth Finance Company

Basic Supervisory and Managerial Enhancement Seminar and Advanced Leadership and Management Course

BASE-Luzon participants with RFC consultant Rafael Angangco (seated second from left, second row) and Assistant Vice-president for Training Christine Joy Guevara (seated third from right, second row) with the UP ISSI management and staff led by Prof. Nestor O. Rañeses (seated center)

wo training programs were conducted Tunder the Ladderized Management Development Program for the Radiowealth the Basic Supervisory and Managerial Enhancement (BASE) Course held in UP ISSI on 14-17 November 2013 with 33 branch managers of the company’s Luzon area attending.

BASE was replicated in Cagayan de Oro City for 27 RFC Visayas and Mindanao branch managers on 21-24 November 2013. An Advanced Leadership and Management (ALMA) course was also held for eight district managers and 23 branch managers on 12-16 December 2013 in ISSI.

Bottom left photo: ALMA Course participants with UPISSI Account Manager Crispina B. Almonte

40 PROSPECTUS 2014

Programs with the Bureau of Internal Revenue

Fundamentals of Strategic Planning: Basic Enhancement Seminar for Strategic Thinking and Planning for the Bureau of Internal Revenue

BIR Assistant Commissioner Leonor S. Villalon-Rogers gives her opening remarks to the 52 BIR personnel attending the Seminar on the Fundamentals of Strategic Management.

Tdirections and formulate roadmaps advancing the “inclusive growth” agenda of the Bureau of Internal Revenue (BIR) underwent a two-day training program in ISSI. The said program was conducted in three batches on 24-25 October, 28- 29 November and 5-6 December 2013. The topics included The Big Picture and Core Concepts, Drivers of Organizational Growth, Introduction to Strategic Thinking and Planning, and Fundamentals of a Strategic Plan.

41 Training and Entrepreneurship Education

1st Credit Appraisal and Loan Management Course for the Countryside Financial Institution Enhancement Program

he Bangko Sentral ng Pilipinas, Philippine this need, ISSI conducted a six-day course TDeposit Insurance Corporation, and on credit appraisal and loan management the Land Bank of the Philippines, through on 16-21 September 2013 in Davao City the Countryside Financial Institution to the CFIEP participants composed of Enhancement Program (CFIEP), recognized cooperative bank managers, collection the need for cooperative and rural banks to improve their credit facility in evaluating, appraising, and managing credit applications from MSMEs. To address collectors from 11 regions in the country.

The SMART – Plan Workshop for the Philippine Fisheries Development Authority (PFDA)

The SMART - Plan Workshop, held on 18 - 20 It was attended by a total of 39 participants June 2013 at Punta de Fabian Resort, Baras, from the Philippine Fisheries Development Rizal, aimed to help PFDA develop short- Authority attended the Sustainable term and long-term goals, which included: Management and Resource Transformation • restructuring of their organization Through Strategic Planning. • direction setting • prioritization of programs and projects for 2015 and beyond

UP ISSI’s Crispina B. Almonte (last photo clockwise) trains the participants from PFDA.

42 PROSPECTUS 2014

Training Workshop on Project Development and Evaluation for the Department of Agriculture Project Development Service

iming to enhance the knowledge and Economic Analysis and Logical Framework Askills of the participants in monitoring Analysis and Logical Framework Matrix and evaluating projects, UP ISSI conducted Preparation. The participants were from the training workshop to participants from the different bureaus and attached the Department of Agriculture Project agencies and divisions of DA who were Development Service (DA PDS) in Baras, engineers, aquaculture technologists, Rizal on 18-21 November 2013. science research specialists, Agribusiness and Marketing Assistance Division staff, The program covered modules on Project Development Cycle, Project Proposal agriculturists. Preparation/Feasibility Study, Financial and

Productivity Enhancement Seminar for the Cordillera Autonomous Region

project being implemented by MIRDC to espouse industry clustering in the region as a strategy.

PES is usually held in Manila as one of the regular programs being offered by UP ISSI. UP ISSI conducted a course on Productivity This was one of the few instances that the Through Effective Supervision (PES) course was conducted outside the Institute. for supervisors of various metals and Engr. Leoncio T. Cubillas, Jr., head of UP Administrative Region. ISSI’s Business Enterprise Development Division and the lone resource person of Sponsored by the Department of Science the seminar, guided the participants in the and Technology-Metals Industry Research preparation of their back-home action and Development Center (DOST-MIRDC) plans at the end of the training together and organized in cooperation with ISSI’s with the head of the Institute’s Training and major private-sector partner, the Small Entrepreneurship Education Development Enterprises Research and Development Division, Engr. Ma. Luisa S. Lee. Foundation, the said course was run 12 to 15 March 2013 at the Northern Philippines UP ISSI director and concurrently the Rootcrops Research and Training Center of assistant vice-president for administration the Benguet State University in La Trinidad, of the UP System, Prof. Nestor O. Rañeses, Benguet. Participated in by 15 supervisors evaluated the outputs of the participants at the conclusion of the seminar. the program is part of a capability-building

43 Training and Entrepreneurship Education

Entrepreneurial Management Training for the Union of Catholic-based Cooperatives

Entrepreneurship, Entrepreneurial Self- Ucourse for the Union of Catholic- Assessment, Managing an Enterprise based Cooperatives (UCC) on 12, 19 and and Preparation of a Business Plan. 26 October and 16 and 23 November 2013. The participants were mostly loan the participants was a business plan. Accordingly, business plan were presented for the following businesses: repair and board of directors. maintenance of air-conditioning units, jeepney transport operation, meat shop, Aimed to guide and support them in rice trading center, and atchara (pickled expanding and growing their businesses, green papaya) production. the program covered modules on

Total Preventive Maintenance Seminar for the National TVET Trainers’ Academy

The trainers came from the 13 regions of the Maintenance seminar at the National TVET country representing arts and trade schools, Trainers Academy (NTTA) in Makina City on an agricultural college, a polytechnic 29-31 May 2013. The three-day seminar institute and training centers managed by aimed to enhance the competencies of TESDA. 24 trainers of the Technical Education and Skills Development Authority (TESDA). NTTA Director Felicidad B. Zurbano welcomed the participants while Deputy Pascua graced the occasion by delivering an inspirational message.

For the next three days, the TESDA trainers were taught new preventive maintenance techniques, and how to repetitively practice preventive maintenance and impart it to their trainees until it becomes a habit and eventually a way of life for both trainers and trainees.

44 PROSPECTUS 2014 |Training and Entrepreneurship Education

Integrated Wastewater Treatment Project

Speakers and guests during the Forum on Integrated Wastewater Treatment Tanks and Systems held on 28 January 2013 in UP ISSI.

P ISSI, in partnership with the Phil-Japan UWorldwide Management Services, Inc. Last 12 May 2014, UP ISSI and PJW jointly (PJW) and the Overseas Human Resources unveiled an onsite wastewater treatment and Industry Development Association facility based on the Japanese system. held the Forum on Integrated Wastewater Treatment Tanks and Systems last 28 the 6-month trial period to measure the January 2013 with a total of 102 participants system’s technical performance. The results in attendance. under local and sanitary environmental The participants during the forum were conditions. composed of UP Mechanical Engineering students, and representatives from Speakers during the unveiling ceremony Industrial Controls Corporation, Maynilad, included Shinya Abe, representative of Manila Water Company, Inc., and Local Chubu Ecotec Co. Ltd. and Jinichi Asano, Water Utilities Administration, among president of Kankyo Tekisei Suishin Kyokai others. Also in attendance were UP Vice- Corporation. They talked about the President for Administration Dr. Maragtas initiatives of their respective companies in S.V. Amante, Department of Science and environmental protection. Technology Undersecretary for Science and Technology Services Fortunato T. dela Peña, Engr. Gamaliel F. Itao of Mechatronics Technologies Corporation, and Prof. Ferdinand G. Manegdeg of the UP Mechanical Engineering Department.

The highlights of the forum were discussions on the following topics: Integrated Wastewater Treatment Tanks and Systems (Advanced Jokaso System), Characteristics of Best Plant Integrated Wastewater Treatment Tanks, Why the Philippines Needs Masanori Sugiura, consultant at Phil-Japan Worldwide Management Services, Inc., speaks at the unveiling ceremony Integrated Wastewater Treatment Tanks, of the onsite wastewater treatment facility based on the Jokaso and Conservation and Restoration of system last 12 May 2014. the Environment for the Philippines Using Bio-Eco Engineering System Technology Harmonizing the Laws of Nature.

45 Training and Entrepreneurship Education

Empowering People and Organization in the Workplace for Excellent Results (E-POWER)

The 2nd National Symposium-Workshop on Workplace

-POWER: The 2nd National Symposium Association of Amusement Parks and EWorkshop on Workplace Cooperation Attractions. He talked about Workplace Cooperation: The Labor Management and 22 March 2013 at UP ISSI. Councils and EKI’s Turnaround Experience.

UP ISSI director and concurrently the UP ISSI’s Crispina B. Almonte emceed the assistant vice-president for administration Prof. Nestor O. Rañeses delivered the a hundred attendees. symposium.

Dr. Jose C. Gatchalian, the chairman of the Board of Quality Partners Co. Ltd. (QPCL), UP ISSI’s partner in hosting the event, extended his greetings to the participants and guest speakers of the symposium and workshop. He was joined by Dr. Paterno V. Viloria, president of the Small Enterprises Research and Development Foundation, Inc., who in turn delivered warm greetings on behalf of UP ISSI’s major private sector partner.

the keynote speaker, Joseph A. DeFeo, Juran Institute, Inc. based in the United States. Juran Institute, visits the 102nd Managers’ Course Class. DeFeo talked about “The Transformative Essential to National Progress”.

UP ISSI’s Deputy Director for Operations Antonette L. Dungca introduced the next speaker, Mario O. Mamon, president and CEO of Enchanted Kingdom, Inc. (EKI)

46 PROSPECTUS 2014 |Training and Entrepreneurship Education

The 3rd National Symposium-Workshop

he 3rd National Syposium-Workshop: workshop. Eight groups presented their TE-Power (Empowering People, outputs on the following topics: leadership Organization in the Workplace for Excellent and development, business planning, Results) was held last 10-11 April 2014 in UP customer satisfaction, measurement ISSI. and data management, workforce engagement, operations focus, business Prof. Nestor O. Raneses, UP ISSI director, results, and national quality infrastructure. discussed competitive entrepreneurship. He based his discussion on quality and innovation which make business a success.

Dr. Maragtas S.V. Amante, UP vice-president for administration, talked about gearing Philippine SMEs’ human resources and labor relations practices for ASEAN 2015.

D (QPCL) and academician emeritus of the International Academy for Quality made a discussion titled Sugod (Move on together): a Filipinized Approach to Total Quality.

Director Virgilio P. Fulgencio of the Bureau Bottom right photo: Sen. Paolo Benigno “Bam” A. Aquino of Competitiveness of the Department of IV (second from left) receives a plaque of appreciation as a Trade and Industry discussed the Philippine special guest speaker at the E-Power 3rd National Symposium Workshop. Also seen in the photo are Dr. Jose C. Gatchalian, Dr. quality challenge criteria as a total quality Paterno V. Viloria and Prof. Nestor O. Rañeses. assessment tool. Raymond C. Tan, a QPCL associate and managing director and owner of Medport Distributors, Inc., integrated the workshops with his Key Learnings to Carry Back and Carry Out topic.

The workshops wrapped up with the closing remarks from Hon. Ruben D. Torres, former Secretary of the Department of Labor and Employment and president of the Business Plenary sessions of eight groups were held Process Outsourcing Workers Association of later as part of the output of the symposium the Philippines.

47 Training and Entrepreneurship Education

Investors in People TEA Talk

people management seminar Dubbed as TEA Talk or Thoughts and Asponsored by UP ISSI and the Investors Emotions Lead to Actions Talk, the session in People Philippines (IiP Philippines) was oriented the attendees on the IiP model, held on 11 February 2013 at the Institute. which was originally implemented in the United Kingdom as a national strategy to Gerardo “Gerry” A. Plana, chief executive improve competitiveness in 1991 and is of IiP Philippines, discussed the IiP now popular in more than 70 countries. framework, an international standard for people management excellence.

Gerardo “Gerry” A. Plana, chief executive of Investors in People (IiP) Philippines, discusses the IiP framework, an international standard for people management excellence.

48 PROSPECTUS 2014 |Research and Publications

Research and Publications

P ISSI has produced tools, guides and Management for Green SMEs, Lifelong Umanuals over the years. Studies have also Education for Microentrepreneurs, the been conducted that aim to analyze the Industrial Guarantee and Loan Fund (IGLF) impact of UP ISSI’s training and educational Impact Study, the Biodiversity Partnership efforts on the development of the SME Project and research and development sector. Additional studies deal with the needs and opportunities in SMEs. reinforcement of the aspirations of SMEs to go global, particularly in the areas of green The Philippine Journal on Innovation technologies, climate change adaptation and Entrepreneurship, another project and mitigation, technology assessment, started through the Research Division, technology-based entrepreneurship and was launched to cater to students, practitioners and researchers who desire to gain information and share insights on Aligning with the goals of the University contents such as enterprise development, of the Philippines, particularly the pursuit technology management, green of internationalization, UP ISSI had staff enterprises, SME policy development and who presented their own research paper evaluation and ergonomics and safety. abroad. Currently, the Division is working on the The Research Division has also implemented impact evaluation study of the Planning for a number of research colloquia that Expanding Business Training Program. have focused on topics such as Risk

PlanET Impact Evaluation Study

The main objective of the program was to train participants in crafting and presenting business plans as part of the requirement in applying for loans funded by the IGLF in accredited banks like the DBP.

The impact evaluation study is an ongoing research project where respondents from Luzon, Visayas and Mindanao will be UP ISSI is conducting an impact evaluation interviewed to determine the effectiveness study of the Planning for Expanding Business of the training program, and ultimately to Training (PlanET), which was implemented improve UP ISSI’s services for the SME sector. between June 2012 and June 2013. The impact evaluation will be analyzed The program is a joint undertaking of UP ISSI, based on the Kirkpatrick four-level the Development Bank of the Philippines evaluation model and the logical (DBP), Industrial Guarantee and Loan Fund framework approach. The study is being (IGLF) and the Small Enterprises Research done through face-to-face interviews with and Development Foundation. a total of 166 respondents using a standard questionnaire.

49 Research and Publications

PlanET Impact Evaluation Study The respondents involved belong to either the treatment group or the control group. PlanET graduates belong to the former while the graduates of the earlier Capability Enhancement Seminar conducted from 2007 to 2010 belong to the latter.

Interviews for the respondents in the Metro Manila area were started in January 2014 while interviews for the North Luzon respondents were started in February.

The Philippine Journal on Innovation and Entrepreneurship

P ISSI, in cooperation with its major More papers for private-sector partner the Small U the subsequent issues Enterprises Research and Development are expected to cover topics such the Philippine Journal on Innovation and as marketing and Entrepreneurship on 14 February 2014. customer management, product Three well-researched papers and three design and development, proceedings of very recent conferences technology management, quality organized by the Institute covering topics like management, ergonomics and safety, enterprise development, entrepreneurship environmental and energy management, education, human resource management green enterprises, innovation management, and SME policy development are presented in the maiden issue. management. The electronic copy of the journal is Michael V. Capiña, Ma. Tessa A. Llaguno, available for download at the UP ISSI Verna Liza L. Capiña and Faustino Q. website while hard copies are available Arrienda II, Lily P. Custodio, Juli F. Cardillo, at the Research Division of the Institute. and UP ISSI’s Ian Jester M. de Vera are Submission of contributions for the next issue is ongoing.

Research Colloquia

UP ISSI held two research colloquia in 2013 also showcased an action research being to provide a venue for knowledge sharing implemented by the Institute on the and exchange of ideas for some of the Biodiversity Partnership Project. It was also most important topics on entrepreneurship during this colloquium that the Philippine promotion and enterprise development. Journal on Innovation and Entrepreneurship (PJIE) was launched. was the UP ISSI Research Colloquium Part 1, which highlighted the research and Meanwhile, the UP ISSI Research Colloquium development needs and opportunities of Part 2 focused on topics: risk management SMEs in the country. It was also an occasion for green SMEs, lifelong education for micro to feature UP Diliman-approved research entrepreneurs, the Industrial Guarantee proposals made by some of UP ISSI staff. and Loan Fund (IGLF) project impact studies, and the UP ISSI entrepreneurship research and development trajectories.

50 PROSPECTUS 2014

Bottom left photo (from left to right): UP ISSI director Prof. Nestor O. Rañeses, Dr. Cesar A. Pinto, and Dr. Carl E. Balita. Dr. Cesar Ariel Pinto, a balik (returning) scientist and a faculty member of Old Dominion University in the US talked about Risk Management for Green SMEs during the UP ISSI Research Colloquium Part 2 while Dr. Balita shared Lifelong Education for Micro Entrepreneurs.

Workshop on Enterprise Upgrading Insights from Experiences in the Philippines, Egypt and India

he need to create development Main speakers of the workshop included Tstrategies that are focused on the Dr. Tilman Altenburg and Dr. Aimee entrepreneur for upgrading MSMEs was Hampel Milagrosa of DIE, and Ma. Victoria highlighted at the special, invitation- Antonio and Maika Schmidt of the only Roundtable Workshop on Enterprise Deutsche Gesellschaft für Internationale Upgrading Insights From Experiences in the Zusammenarbeit GmbH or the German Philippines, Egypt and India held last 6 May Society for International Cooperation. UP 2013 in cooperation with the Deutsche President Alfredo E. Pascual also graced Institut fur Entwicklunggspolitik (DIE) or the the event. German Development Institute.

UP ISSI together with the German Development Institute, UP Cebu and the University of San Carlos, conducted the same workshop at Harolds Hotel in Lahug, Cebu on 7 May 2013 after mounting it in UP ISSI.

51

Business Enterprise Development

he Institute extends business counseling In order to bring business development Tand other technical and managerial services to SMEs in the regions, UP ISSI’s Business Enterprise Development Division the organizational level for various sectors partnered with key developmental including non-government organizations, government agencies: the Department of academic community, associations, Environment and Natural Resources and the cooperatives, and government agencies. Department of Science and Technology.

The Biodiversity Partnerships Project with the Department of Environment and Natural Resources Biodiversity Management Bureau

Started in September 2011, the project will continue until December 2016 with indigenous peoples, nongovernment organizations and local communities in Cagayan, Quirino, Mindoro, Palawan, Antique, Capiz, Aklan, Iloilo, Negros Occidental, Agusan del Norte, Surigao del Norte, and Davao Oriental.

The DENR-Biodiversity Management Bureau (formerly Protected Areas and Wildlife Bureau) is implementing the Biodiversity Partnerships Project together with UP ISSI.

The project aims to demonstrate how local government units (LGUs), with enhanced capacities and collaborations with local and national partners, can plan and manage economic activities and grow in ways that meet landscape-level biodiversity conservation and sustainable use.

UP ISSI’s head of Business Enterprise Development Division The Biodiversity Partnerships Project is Engr. Leoncio T. Cubillas, Jr. conducts business diagnosis for Department of Environment and Natural Resources Biodiversity Programme-Global Environment Fund Management Bureau. (UNDP-GEF).

52 PROSPECTUS 2014 |

Training on Value Chain Development for the Biodiversity Partnership Project

Industry-Board of Investments; Department of Tourism; Philippine Eagle Foundation, Inc.; Philippine Biodiversity Conservation Foundation, Inc.; DENR-Bureau of Soils and Water Management; as well as participants from the implementing partner DENR-National Capital Region and Regions IV-B, VI, XI, CARAGA, PENRO, Aparri and Cagayan. P ISSI, a Biodiversity Partnership Project U(BPP) partner, is engaged to create The participants, grouped by area and policies to encourage investments in agency, brainstormed to produce a value biodiversity-friendly business opportunities chain analysis for their choice of commodity promoted in selected protected areas such as crab meat, coconut sugar, kamote (PAs) and key biodiversity areas (KBAs) (sweet potato) powder, gourmet daing actions, it conducted a three-day Training processing, almaciga resin, native chicken, Program on Value Chain Development and cashew. last 28-30 May 2014 at Hotel Rembrandt in Timog Avenue, Quezon City. The BPP will run until 2016, when UP ISSI will The training program was participated in PAs and KBAs, provided technical inputs by BPP Manager Jose Regunay and staff, and interventions, and implemented a some of the UNDP-GEF personnel as well training needs analysis for the communities as technical staff and representatives from project partners, namely the Department targeted outputs and deliverables. of Agriculture; Department of Trade and

Value Chain Training for the Provincial Government of Quirino

UP ISSI in cooperation with the DENR- enhance the skills of the provincial planning Protected Areas and Wildlife Bureau (now Biodiveristy Management Bureau) the provincial government to steer local under its Biodiversity Partnership Projects economic development through horizontal conducted the Training Program on Value and vertical integration to link producers to Chain Development for the provincial the market and to identify the roles of each government of Quirino on 16-19 September player in the chain to promote and support 2013 at the Palaisdaan Tropical Resort in a particular commodity or industry sector Bagabag, Nueva Vizcaya. existing in the province.

With sponsorship from UNDP, the training A total of 23 participants from the different program aimed to capacitate and

53 consisting of provincial planners, on the last day of the training. Meanwhile, project development and evaluation Randolph B. Cacacho, a trade and industry development specialist also from DTI- Region II; Engr. Leoncio T. Cubillas, Jr., head administrative staff attended the training of UP ISSI’s Business Enterprise Development program. They prepared and presented the Division and Engr. Ma. Luisa S. Lee, head of value chain map and analysis for bamboo the Institute’s Training and Entrepreneurship furniture and furnishings, banana chips, Development Division, were present as coffee, corn, and livestock dairy, which workshop facilitators and guided the participants in the preparation of their in the province they wanted to promote and develop. Lorenzo M. Caranguian, regional technical director for operations and extension Atty. Ma. Esperanza A. Bañares, Regional for rice and livestock, and by Vivien L. Director of the Department of Industry Delos Santos, chief of Agribusiness and (DTI) in the Cagayan Valley Region was Marketing Assistance Division, both from the main resource person, who shared her the Department of Agriculture Regional expertise in value chain development and evaluated the outputs of the participants

Project Feasibility Study Workshop for the Provincial Government of Quirino

total of 15 participants comprising Protected Areas and Wildlife Bureau (now A Biodiversity Management Bureau) under its government of Quirino attended a Project Biodiversity Partnership Projects (BPP) with Feasibility Study Workshop held from 18- sponsorship from UNDP. 22 November 2013. Aided in analyzing The potential projects that were covered each project and in assessing its marketing, in the feasibility studies comprised the priority commodities that were “value- aspects, the participants developed chained” and analyzed during the value feasibility studies on the following potential chain workshop. Since the training was projects in the province: processed coffee, part of BPP, the studies were expected to engineered bamboo, banana chips, include initiatives that would protect and pasteurized milk, and cornstarch. preserve the environment while providing job opportunities to the locals. The studies were proven ready for implementation after careful evaluation of former Secretary of the Department of Science and Technology (DOST), Dr. Estrella F. Alabastro, and current DOST Undersecretary for Science and Technology Services Fortunato T. dela Pena.

The workshop was an offshoot of an earlier program, the Training Workshop on Value Former Department of Science and Technology (DOST) Sec. Estrella F. Alabastro and incumbent DOST Usec. Fortunato T. dela Peña (seated second and third from left respectively) phase of the capacity-building intervention graced the evaluation of project feasibility studies during the for the provincial government. The said special workshop held for the provincial government of Quirino. program, conducted last September, was done in cooperation with the Department of Environment and Natural Resources-

54 PROSPECTUS 2014 |

Manufacturing Productivity and Extension Program with the Department of Science and Technology

he Department of Science and TTechnology (DOST) in the Mindoro, and systems engineering techniques Marinduque, Romblon and Palawan were employed in analyzing the current (MIMAROPA) Region or Region IV-B production system while recommendations commissioned UP ISSI to implement the 2013 cycle of the Manufacturing and, wherever possible, implemented Productivity Extension Program or MPEX immediately. to promote productivity improvements in manufacturing SMEs to make their products more competitive both in price and quality in local and international markets. in the preparation and submission of inception reports to DOST MIMAROPA in visits were conducted from September to October.

An exit conference between DOST MIMAROPA and UP ISSI will be held to distil lessons learned in the conduct of this cycle of the MPEX program.

For this year’s cycle, UP ISSI assisted 10 SMEs productivity studies covered capacity utilization, labor output, material utilization, production planning and control, and quality control practices. The consulting team from UP ISSI selected areas where potential for productivity improvements

55

Information Technology and Enterprise Innovation

mall businesses, saddled with lack are now collected and maintained in the Sof resources and opportunities, are sometimes slow to adopt technology, to and in its electronic library. their disadvantage. Thus, UP ISSI offers information technology-enabled services Distance learning mode has also come to the training programs of UP ISSI, beginning The Institute upgraded its website into a e-learning course, e-Start Your Own full content management system (CMS) in Business, which received its trademark in 2010 alongside the launch of its electronic newsletter, the UP ISSI Wall News. It was one webinar in 2012 with the Department of Agriculture. UP System to have adopted CMS as a new platform to publish and organize web UP ISSI’s new CMS-based website was content. well received both within and outside the campus that the Institute also started UP ISSI has also embraced social media via offering the same platform to SMEs that wanted to set up their own websites. This news and information that are most relevant service, called the SME Web Package, is to entrepreneurs, managers, professionals and development practitioners. Since its web design and development service inception in 2009, the page has generated packages to SMEs in the country. over 3,000 likes and is one of the most followed pages in UP. In 2012, UP ISSI partnered with award- winning tech startup Bolooka in developing In 2011, UP ISSI embarked on a project the UP ISSI Emporium, an electronic that would digitize most of its published materials in its library, beginning with the platform where SMEs can easily develop most sought-after publications it has done their websites for free and integrate in the past with its major private-sector electronic commerce and social media to partner, the Small Enterprises Research and their businesses. Development Foundation. Said materials

56 PROSPECTUS 2014 |

UP ISSI in the Worldwide Web and Social Media

Uorg.ph is a content management system (CMS) based website that was set up in 2010. Since then it has generated more than 170,000 hits and has become the Institute’s the UP ISSI Wall News, it has become an effective medium to communicate news and information that are most relevant to entrepreneurs, managers, professionals and development practitioners.

UP ISSI has also embraced social media. Facebook page (facebook.com/upissi) also in 2010, it has generated over 3,000 likes and is considered one of the most followed pages in UP.

e-Library

The UP ISSI library hosts a special collection consortium that will enable the member of books, journals, special reports and other agencies or institutions to share their publications. In 2011 the Institute embarked resources through the digital library. on a digitization project that aimed to Along with the creation of NICE is the library into an electronic format. Now, these modernization of the facilities of the brick- and-mortar library of the Institute as well as the establishment of a benchmarking This comes as UP ISSI plans to establish center to cater to SMEs. a National Information Center for Entrepreneurship and Innovation (NICE), which will serve as a portal for digitized in-house publications of the Institute and other materials containing information and data on entrepreneurship and innovation. Through this initiative, the Institute also aims to connect with other related government agencies for the possibility of instituting a

57

E-Learning for Entrepreneurship Colloquium

University as well as government agencies Tdistance education or e-learning were such as the Department of Agriculture, discussed in the colloquium held on 26 Department of Agrarian Reform, and the July 2013 in UP ISSI. Titled E-Learning Department of Environment and Natural for Entrepreneurship Colloquium, the Resources. gathering was attended by more than 100 participants from the academe, government and industry.

Dr. Luna Mylene Magpili, talked about demystifying e-learning and shared her experiences in conducting distance education courses as an associate professor at Washington State University’s Engineering and Technology Management Program.

The next speaker was Dr. Peter A. Sy, the Director of the Diliman Interactive Learning Center (DILC). He talked about the UP Diliman experience in offering courses online. DILC is the e-learning service provider of the Education Consortium for Rural Development, which is composed of the academic institutions UP, Ateneo and Xavier

The UP ISSI Emporium

In 2012, UP ISSI partnered with IT startup Bolooka in developing an electronic showcase their products and services. In 2013 this partnership spawned a total of 15 enterprises that were given free websites and special placements in the included in the Emporium as more enterprises participants in the PRO-FIT Bazaar set up would be given free websites as an extension during the monthlong 44th anniversary celebration of the Institute last August 2013. of the Integrated Organizational Survey and Assessment in the Manager’s Course.

58 PROSPECTUS 2014 |

The UP ISSI E-Books Store

Imore than 40 years of history: it opened an online store for some of its most sought-after publications, which were funded by its main private-sector partner, the Small Enterprises Research and Development Foundation (SERDEF).

Through the electronic commerce site UP ISSI eBooks Store, SERDEF-published books of the Institute could now be bought online.

SME Web Package

Apart from the free website design and development service that UP ISSI provides to small businesses under its Emporium e-marketplace, the Institute also builds websites at affordable packages: Startup, Enterprise and CEO.

Notable clients who availed of this service in 2013 were JC Supreme Products, Inc.; Lakan Wrought Iron Furniture; Red Roaster President for Administration.

59 Internships in UP ISSI

Internships in UP ISSI

P ISSI continues to be the venue of choice from the school underwent an internship Ufor students who would like to take their program that exposed them to practical internships in college. The Institute hosted knowledge and skills on marketing, training, two groups of student interns in 2013 and database management, among others. 2014. The student interns were also immersed in various business establishments so they Bachelor of Science in Information could appreciate the processes involved in Technology students from the Polytechnic business startup and sustainability. University of the Philippines San Juan UP ISSI’s IT and Enterprise Innovation Division (ITEID). Among the notable projects they accomplished during their stint in the Institute included:

• improvement of UP ISS online registration system for its training programs from version 1.2 to 1.3 • design and development of a subdomain website for the Training and Entrepreneurship Education Division (TEED) • design and development of the website for Administration Supply and Property • improvement of the UP ISSI electronic library from version 1.0 to 2.0 • development of the UP ISSI Online Weekly Accomplishment Report • development of the UP ISSI online reservation system for its facilities and rooms, and • development of websites in the UP ISSI electronic marketplace.

Meanwhile, another group from the internship at the Institute’s TEED. Bachelor of Science in Entrepreneurship students

60 PROSPECTUS 2014 |Internationalization of UP ISSI

Internationalization of UP ISSI

UP ISSI Research Division Chairperson Antonette L. Dungca, standing third from right at the back. Photo .

n 2013, UP ISSI continued to establish Economic Aspects, which took place on 29 Ilinkages with foreign development July to 1 August 2013 in Athens, Greece. organizations beginning with the Deutches Institut fur Entwicklunggspolitik (DIE) or the He also presented a paper in Turku, Finland German Development Institute, and the during the 2014 Entrepreneurship Education Fraunhofer-Gesselschaft or the Fraunhofer Conference held 10-11 April 2014. Entitled Society. “Agribusiness and Entrepreneurship Students: Which Ones Are More Business- UP ISSI also partnered with the Phil-Japan Minded?” the paper was among those Worldwide Management Services, Inc. selected, reviewed and presented in and the Overseas Human Resources the conference, which was attended by and Industry Development Association delegates mostly from the European Union. in promoting integrated wastewater treatment especially for Philippine SMEs.

Meanwhile, two UP ISSI staff members contributed to the internationalization efforts of the Institute by presenting their peer-reviewed, quality research papers in international conferences. UP ISSI Research Division Chairperson Antonette L. Dungca presented a co-authored paper in the Global Business Research Symposium “Global Recovery: Visions of Change and Stability” at the Business School of the prestigious CEU Cardinal Herrera University at the Palacio Colomina in Valencia, Spain on 23 May 2013.

On the other hand, UP ISSI’s IT and Enterprise Innovation Chairperson Ian Jester M. de Vera presented his paper, “What Capability Building Programs Entrepreneurs Are UP ISSI IT and Enterprise Innovation Division Chairperson Ian Jester M. de Vera with fellow conference Taking”, at the 10th Annual International delegates in Athens, Greece (top) and Turku, Finland Conference on Small- and Medium-Sized (bottom). Enterprises: Management–Marketing–

61 Internationalization of UP ISSI

APEC Train-the-Trainer Workshop on Promoting SME Business Continuity Plans in Chinese Taipei

symposium entitled “Resilient SMEs: Business Continuity Plans for Better Global Supply Chains”. The symposium emphasized the importance of business continuity planning among SMEs in coping with natural disasters UP ISSI’s Joanna Rose T. Laddaran (extreme left), Atty. Ma. and related risks. Theresa M. Bautista and Reynold Ferdinand E. Manegdeg (extreme right) were sent to Chinese Taipei to attend the APEC Train-the Trainer Workshop on Promoting SME Business Continuity The suceeding sessions were comprised of Plans. workshops to aid APEC member economies to train their SMEs in developing their own onsistent with UP ISSI’s aim of forging business continuity plans. Cinternational relations, Atty. Ma. Theresa M. Bautista, Reynold Ferdinand E. Delegates from the Philippines also Manegdeg, and Joanna Rose T. Laddaran included Dr. Salvador P. Catelo from the UP Los Banos College of Economics and Cooperation (APEC) Train-the-Trainer Management, and Hilda T. Cleofe, senior Workshop on Promoting SME Business Continuity Plans at the Sheraton Grande the Asian Development Bank. Taipei Hotel in Chinese Taipei last 6-9 August 2013.

Enterprise Development Program in Singapore

The Singapore seminar delegates with Engr. Leoncio T. Cubillas, Jr. (second row, third from right)

In line with the goal to drive a culture development of MSMEs through innovation, of productivity and innovation among productivity improvements, and enterprise Philippine MSMEs, UP ISSI’s Business Enterprise development. Development Division Head Engr. Leoncio Visit Program under the Innovation and by Mr. Cubillas on behalf of UP ISSI Director Enterprise Development Program (IEDP) in Nestor O. Rañeses was a capacity-building Singapore last 30 March to 5 April 2014. program on productivity, innovation and enterprise development for top-level The IEDP aims to build capacities of key players involved in the growth and government agencies and social partners.

62 PROSPECTUS 2014 |Internationalization of UP ISSI

Signing of Memorandum of Understanding with Budi Luhur Institute

Seated from left to right: Sandra S. Montano, president of Community Health Education Emergency Rescue Services, Inc. and also consultant of the Budi Luhur Institute on International Curriculum Development; Sri Wahyuni and Ijun Rijwan Susanto, vice-president for international affairs and director respectively of Budi Luhur Institute of Health Sciences; UP ISSI director Prof. Nestor O. Rañeses; Engr. Ma. Luisa S. Lee, UP ISSI head of Training and Entrepreneurship Education Division; and Jocelle P. Mamaril, account manager for PRO-FIT courses.

ith the advent of the ASEAN Integration Established in 1981 as a private school W2015, UP ISSI continues to partner with of health (Sekolah Perawat Kesehatan), other ASEAN member states. the Budi Luhur Institute of Health Sciences (STIKes Budi Luhur Cimahi) is one of the On 21 February 2014, UP ISSI and Budi Luhur institutions under the Pambudhi Luhur Institute of Health Sciences of Cimahi, Foundation. It became an academy for Indonesia signed a memorandum of nursing and midwifery in 2000. understanding to pursue common interests in entrepreneurship and management Budi Luhur Institute of Health Sciences training programs, faculty and student envisions to become a pioneer institution in exchanges, research and internship providing professional health care not only programs. in Indonesia but in the international arena as well. Today, its faculty are enrolled in both The signing was participated in by UP ISSI master’s and doctorate degree programs director Prof. Nestor Raneses; Ijun Rijwan at the Philippine Women’s University and Susanto and Sri Wahyuni, director and Centro Escolar University. vice-president for international affairs respectively of Budi Luhur Institute of This collaboration with Budi Luhur Institute Health Sciences; and Sandra Montano, is an offshoot of the Promoting Food president of Community Health Education Industry Competitiveness Training (PRO-FIT) Emergency Rescue Services, Inc. and Program, where Ms. Montano is a graduate. consultant of the Budi Luhur Institute on International Curriculum Development.

63 Internationalization of UP ISSI

The ASEAN Internship Project: Establishment of a Regional Program for the Promotion of Internship Scheme for Staff Exchanges and Visits for Skills Training

Myanmar he highly dynamic business environment collaboration among these stakeholders, Thas led to an increased demand from it is hoped that the required education the industry to obtain the needed skills and and training needed by the graduates competencies from new graduates and will be achieved, increasing their chance other employable adults. to be absorbed by the industry and helping businesses, especially SMEs, However, this has also resulted in a mismatch compete in today’s business environment. between the quality of graduates produced by colleges and universities as well as the employable skills and competencies demanded by the industry.

Malaysia

Indonesia

Thailand

Japan

Vietnam

Pampanga In 2013, DTI BMSMED partnered with UP ISSI in a project called the Establishment Now more than ever, it has become of a Regional Program for the Promotion more critical to build stronger linkages of Internship Scheme for Staff Exchanges among the industry, the academe and and Visits for Skills Training. The project the government to address this mismatch. aimed to improve the competitiveness With a proper framework that will facilitate

64 PROSPECTUS 2014 |Internationalization of UP ISSI of SMEs in the ASEAN region by providing In 2013, UP ISSI conducted a survey to study them opportunities to develop or enhance a framework for an internship scheme in their business competencies through an the region initially with the four industry internship scheme and business exposure sectors: fashion, furniture, handicrafts and activities. interactive digital media. The idea was to draft an internship framework that would Bulacan later on be adopted by other industries in the region.

Singapore

Cebu

The undertaking was a priority project Vietnam under the ASEAN Economic Community Blueprint for the period 2010-2014. It aimed to develop an ASEAN internship From March to May 2014 the pilot run of the framework, an alliance of stakeholders project was able to send 13 interns from from ASEAN member states and a network the ASEAN in seven countries: Philippines, of universities, SME agencies, SMEs and Japan, Indonesia, Malaysia, Singapore, industry champions. Thailand and Vietnam.

The main output of the project was a among willing and committed host guidebook aimed at facilitating the enterprises in the ASEAN region. conduct of staff exchanges and internships

65 Internationalization of UP ISSI

From left to right: UP ISSI’s Crispina B. Almonte, Development Bank of the Philippines’ Benel P. Lagua, Philippine Institute for Development Studies’ Dr. Rafaelita M. Aldaba, Philippine Exporters Confederation’s Sergio Ortiz-Luis, UP president Alfredo E. Pascual, Asian Institute of Management’s Dr. Ronald U. Mendoza, Management Association of the Philippines’ Teodoro del Mundo, and UP ISSI director Prof. Nestor O. Rañeses

he need to heighten the readiness of del Mundo, chair of the Committee on TSMEs and deepen the understanding of ASEAN Integration of the Management the barriers to the fast-approaching ASEAN Association of the Philippines; Sergio integration and the required actions to Ortiz-Luis, Jr., president of the Philippine overcome them was highlighted in the Exporters Confederation, Inc.; Benel Roundtable Discussion on Priming Philippine P. Lagua, executive vice-president SMEs for the 2015 ASEAN Integration held on 13 August 2013 at the UP ISSI Teodoro Development Bank of the Philippines and Room. Guarantee and Loan Fund; Dr. Ronald U. This event aimed to map where the Mendoza, policy center executive director Philippine SMEs are with regard to the and associate professor of Economics inevitable intraregional economic at the Asian Institute of Management; cooperation, help enhance awareness Dr. Carol M. Yorobe, undersecretary for of the impact of the ASEAN integration regional operations of the Department among various stakeholders, and boost of Science and Technology (DOST); readiness of the SMEs. The end view was to Dennis D. Villaseñor, provincial director craft practical and realizable solutions that of the Department of Interior and Local will mainstream Philippine SMEs with their Government; Ma. Lourdes M. Saluta, chief counterparts in the ASEAN region. tariff specialist of the Tariff Commission; Organized by UP ISSI in partnership with the charge of the DTI BMSMED. Department of Trade and Industry Bureau of Micro, Small and Medium Enterprises UP ISSI Director Prof. Nestor O. Rañeses Development (DTI BMSMED) and the Small presided over the event, which was Enterprises Research and Development attended by 91 participants. Foundation, Inc. (SERDEF), the special event featured the insightful presentations UP ISSI will continue to bring more of the invited guests including Hon. Alfredo roundtable discussions in 2014 to fully equip E. Pascual, president of the University of Filipino entrepreneurs onwards the ASEAN the Philippines System; Dr. Rafaelita M. Integration in 2015. Aldaba, vice-president of the Philippine Institute for Development Studies; Junie

Seated right: Hon. Eulogio T. Castillo, administrator of the Cooperative Development Authority and Mr. Francisco R. Floro, chair of the Small Enterprises Research and Development Foundation.

Seated left: Ms. Nelia T. Gonzales, member of the UP Board of Regents, and Mr. Divino Seer P. Valle, president of the UP ISSI Managers’ Course Alumni Association, Inc.

66 PROSPECTUS 2014 |Internationalization of UP ISSI

ASEAN Entrep Internship Summit for Skills and Competency Development: Best Practices in the Philippine Furniture, Fashion and Jewelry, Handicrafts, and Interactive Digital Media

and corporate secretary and assessor of Investors in People. This was followed by the four featured sectors.

with the insights from Jun Kalalo and Nora Lao and the valuable presentation of Dennis P ISSI and DTI BMSMED held the Summit Orlina. Cecilia Ramos, chairperson of the Uon the ASEAN Entrep-Internship for Philippine Jewelry Center, Mia Florencio, Skills and Competency Development : president of the Guild of Philippine Jewelers Best Practices in the Philippine Furniture, Inc., and Stella S. Salcedo, president of Fashion and Jewelry, Handicrafts and Premiere Fashion Design also shared their Digital Animation and Interactive Media experiences in the fashion and jewelry Industry Sectors in UP ISSI on 23 August sector. Salvio Valenzuela of the Chamber of 2013. Furniture Industry went on with the insightful presentation on the furniture industry. Finally, Alice Opeña of DTI BMSMED started the the best practices in the interactive digital event proper with an overview of the media industry were highlighted through yearlong ASEAN Internship Project between the presentations of Benigno R. Caparas, DTI and UP ISSI. UP ISSI director Prof. Nestor managing partner and creative director O. Raneses then presented the Entrep- of Stream Engine Studios, Paul Gadi, chair Internship Framework. The program went on of the International Game Developers with the sharing of insights and experiences Association-Manila and Rommel Pastrana of the industry captains starting with Rosario of American Technologies Incorporated Ventura, consultant at Drake Beam Mourin and Wacom.

Regional Discussion on the ASEAN Internship Program

Delegates from the academe, industry and government in member countries of the 2015. This will create a single market and ASEAN, particularly the Philippines, Brunei, production base in the region, he said, and Cambodia, Indonesia, Lao PDR, Malaysia, Myanmar, Thailand and Vietnam, gathered capital, and skilled labor. on 10 January 2014 in UP ISSI to discuss an internship framework for the fashion, Meanwhile, UP ISSI Director Nestor O. furniture, handicraft and interactive media Rañeses presented the draft ASEAN industries. internship framework, which was the result of an online survey, interviews, focus group UP Vice-President for Administration Dr. discussions and study visits in selected Maragtas S.V. Amante connected the AMSs: Philippines, Malaysia, Singapore and initiative to the imminent ASEAN Integration Thailand. 2015, whose one of the main objectives is to make ASEAN member states (AMS) a Prof. Rañeses presented an internship

67 Internationalization of UP ISSI

for interns. This will be followed by a formal recruitment and selection process, and the execution of the internship program. A performance evaluation will also be conducted to measure the work of the Top: Dennis A. Orlina of the Philippine Chamber of Handicraft Industries, Inc.; Prof. Maria Monica E. Rayala of the UP College procedures in each industry. Finally, the of Home Economics; Myrna C. Bituin of Betis Crafts, Inc. internship will end with a formal closure or Bottom: Dr. Pranoto Pranoto of Sebales Maret University of Indonesia, Marta M. Hernandez of the Technical Education and disengagement. Skills Development Authority, and Hilyati Muhammad Nasir of the SME Corporation of Malaysia. Each of these components in the framework was later discussed with the delegates during the afternoon workshop. The output of the exercise would provide basis for a guidebook that would later be drafted and presented to the ASEAN SME Working Group.

Guidebook on ASEAN SME Staff Exchanges and Internships

he guidebook was prepared to facilitate Entrep-Internship Skills and Competencies Tthe conduct of staff exchanges and Development attended by participants internships among willing and committed from the Philippines on 23 August 2013, host enterprises in the ASEAN region. It and during the Regional Discussion on the establishes the procedures needed to ASEAN Internship Program attended by implement a meaningful exchange or 48 delegates from the ASEAN region and internship program that aims to enhance Japan on 10 January 2014. Both were held the skills and competencies that are already in UP ISSI. inherent in the exchange worker or intern. It also provides some guidelines on monitoring The guidebook combines the best practices and evaluating participants in the program as well as some recommendations on how in the region such as the SME-University to sustain it and establish a network of Internship Programme of Malaysia, SPRING movers and facilitators that will ensure its Singapore’s SME Talent Programme, and continuity. the Medium and Small-Scale Industries Coordinated Action Program of the The contents of the guidebook were the Philippines. result of the scoping activities done in relation to the ASEAN internship project. The Establishm a REgional PEnt of fo scoping phase began with the consultation R thE P Rog Romotion ofR am intERnshi meetings made during the study visits held foR staff ExchangP sch Visits fo EmE R skills Es and in Singapore, Malaysia and Thailand in tRaining FINAL REPORT November 2013. It was followed by an online Guidebook on ASEAN SME Staff Exchanges survey participated in by respondents from and Internships the 10 ASEAN member states. Finally, the internship schemes that may be adopted consultations, discussions and syntheses made during the Summit on the ASEAN 10 JUNE 2014

68 Strategic Plan 2013 and Beyond

• National Institute for Entrepreneurship and Innovation and Entrepreneurship (NIEI) and UP’s catalyst for an Entrepreneurial University (2013-2015)

• Virtual Graduate Degree Program on Technology Entrepreneurship and Innovation (2014-2015)

• UP Center for Operational Excellence for UP’s Strategic Initiatives on Operational Excellence - UP Management Development Instittute - UP Executive Leadership Academy

• Programmatic and Focused Research and Development Agenda (2013-2015) - Green Enterprises Research Programs

• Focusing on introducing Community of Practice and innovative programs on Clean Production Technology, Sustainable Consumption and Production, Productivity and Quality Improvement, Greening and Leaning Through Energy and Environment), Safety and Risk Management, Climate Change Adaptation and Disaster Reduction for SMEs

Enterprise Upgrade Models and Studies

• Development of multi-casual models for enterprise upgrade that can be used for growing techno-based enterprises - Continuing Impact Evaluation Studies

• Impact evaluation studies of intervention programs on entrepreneurship and SME development using experimental and quasi-experimental methods for policy and progam improvement. - Intellectual Property Rights and Innovation Research - Enterprise Kiosk (copyright) - e-Start Your Own Business (SYOB)TM (trademark and service mark)

• Pioneering programs - GLEEMTM , PLANETTM, PROFITTM, ROVEERTM, IOSATM, BITESTM, MAKINATM

• Small Business INnovation Incubation Centre (SBIIC) and the Business Innovation Techno-based Entrepreneurship Students (BITES) Mentorship program

• Most preferred total capability building training and development service provider (2013-2015) - Institutional accreditation of programs - Ladderized programs for selected higher education institutions - Specialized innovative targetted capability building programs

• National Knowledge Management Nucleus on Innovation, Quality, Productivity and Entrepreneurship (2013-2015) - Digital Innovation and SME information Hub and Nucleus and e-Networking with other SME networks nationally and internationally - e-Books Store - Emporium - UP ISSI Website - Document Management System

• Premier Policy Think Tank on Innovation, Technology Entrepreneurship, Quality and Productivity Improvement (2013-2015)

•

69 Site Development Plan

o realize its goal of attaining a global where visitors and trainees can relax and Tstandard status, the Institute launched unwind during their free time. Living up to a landscape redesign and building its mission of supporting entrepreneurs, ISSI rehabilitation plan. A master plan was will provide small business incubators in drawn to create a setting where ISSI trailer vans to house different prototypes building occupants and visitors would of concessionaires and proprietors. enjoy the best that nature and innovation This entrepreneurial hub will link startup can offer. entrepreneurs to resource persons and experts, knowledge centers and The landscape design minimizes energy experimental laboratories within the consumption while maximizing the natural University for pilot demonstrations. resources of the site. The revolutionary concepts are aimed at reducing UP ISSI’s This UP ISSI Entrepreneurial and Sustainable Site Development Plan expresses appliances while taking advantage of the the Institute’s objective of being an entrepreneurial, sustainable, healthy, and The landscape project will showcase “green” Institute. open spaces, and large outdoor lounges

UP Institute for Small-Scale Industries

SUSTAINABLE FUTURE

70 The UP Board of Regents as of June 2014

Hon. Patricia B. Licuanan Chairperson Commissioner, Commission on Higher Education

Hon. Alfredo E. Pascual Co-Chairperson President, University of The Philippines

Hon. Pia S. Cayetano Chairperson, Senate Committee on Education, Arts and Culture

Hon. Roman T. Romulo Chairperson, House Committee on Higher and Technical Education

Hon. Ponciano E. Rivera, Jr Alumni Regent, President, UP Alumni Association

Hon. Reynato S. Puno Alumni Regent

Hon. Magdaleno B. Albarracin Jr. Alumni Regent

Hon. Gizela M. Gonzalez-Montinola

Hon. Lourdes E. Abadingo Faculty Regent

Hon. Neill John G. Macuhat Student Regent

Hon. Anna Razel L. Ramirez Staff Regent

Prof. Lilian A. de las Llagas, MSc, PhD, LLB Secretary of the University and the Board of Regents

71

Hon. Alfredo E. Pascual Prof. Nestor O. Rañeses President Assistant Vice President for Administration

Prof. Gisela Padilla-Concepcion, Ph.D. Prof. Noreen P. Escultura Vice President for Academic Affairs Assistant Vice President for Planning and Finance D Prof. Maragtas S.V. Amante, Ph.D. Vice President for Administration Prof. Jaime D.L. Caro PhD Assistant Vice President for Development Prof. Joselito G. Florendo Director, UP Information Technology Vice President for Planning and Finance Development Center (UP ITDC)

Prof. Elvira A. Zamora, DBA Prof. Christopher S. P. Espina Vice President for Development Assistant Vice President for Development D Prof. J. Prospero E. de Vera, DPA Vice President for Public Affairs Prof. Jose Wendell P. Capili PhD Assistant Vice President for Public Affairs Hector Danny D. Uy, LLB, MNSA D Vice President for Legal Affairs Prof. Nelson G. Cainghog Prof. Lilian A. de las Llagas, MSc, PhD, LLB D Secretary of the University and the Board of Regents Ms. Frances Fatima M. Cabana D Prof. Rhodora Azanza, PhD SIO) Assistant Vice President for Academic Affairs Prof. Virgina E. Ramos-Ocampo PhD Assistant Secretary of the University Prof. Edna Estifania A. Co, DPA Director, University of the Philippines Center for Integrative Development Studies (UP-CIDS) Prof. Carmencita D. Padilla, PhD Executive Director, Philippine Genome Center Prof. Judy M. Taguiwalo PhD Director, University Center Prof. Ernelea P. Cao, PhD for Women’s Studies (UCWS) Executive Director, Philippine Genome Center

Prof. Aurora Odette C. Mendoza PhD Ms. Myrose April C. Victor D O Prof. Richard Philip A. Gonzalo D Ms. Susan C. Sanchez O Prof. Reynaldo L. Garcia PhD Director, Technology Transfer Mr. Eduardo G. Sabat O

Prof. Jose Neil C. Garcia PhD Mr. Isagani L. Bagus Director, UP Press O

72

Dr. Michael L. Tan Chancellor

Dr. Benito M. Pacheco Vice Chancellor for Academic Affairs

Dr. Fidel R. Nemenzo Vice Chancellor for Research and Development

Dr. Neil Martial R. Santillan Vice Chancellor for Student Affairs

Dr. Nestor T. Castro Vice Chancellor for Community Affairs

Prof. Virginia C. Yap Vice Chancellor for Administration

UP ISSI Prospectus 2014 Technical, Creative and Editorial Team

Ian Jester M. de Vera Atty. Ma. Theresa M. Bautista

Joanna Rose T. Laddaran Bernadette Christine D. Escoto Writers

Neil D.C. Grimaldo Mark Joy I. Opinaldo Contributors

Pedro S. Natividad

Roy D. Apacible Proofreader

Prof. Nestor O. Rañeses Engr. Ma. Luisa S. Lee Crispina B. Almonte Reynold Ferdinand G. Manegdeg Antonette L. Dungca

Mario C. Valeza Photographer

73 Some 45 Voices From Our Stakeholders On behalf of my co-participants in the My enrollment in the UP ISSI Managers’ I would like to express my great Greening and Leaning Through Energy Course was through the appreciation for having attended and Environmental Management recommendation of a friend. I would PlanET (Planning for Expanding Seminar held from 13-15 February Business Training).... 2013...I would like to say “Kudos” to [UP my friends. As an aside, my mother ISSI] for living up to its role of helping enrolled in another UP ISSI program, PlanET training has prepared me the Philippine economy grow by the Accounting for Non-Accountants and my staff to address [business ensuring that small and medium enterprises (SMEs) are Course on the following year. She is the petty cash expansion] problems. This also [helped] us appreciate given this kind of assistance through trainings and the importance of the business plan, which gave us seminars by our government, which will eventually Gracielle dela Cruz-Bassig expansion project. 93rd UP ISSI Managers’ Course Ma. Olivia M. Protacio Engr. Arnold Labunog Owner, MOMP Kaizen Enterprises Jojie’s Bakeshoppe 5th Greening and Leaning Through Energy and We are really thankful for the great Tagbilaran City, Bohol Environmental Management Seminar opportunity and chance for 5th Planning for Expanding Business Training (PlanET) on Integrated Wastewater Systems Expanding Business Training (PlanET) by UP ISSI and the Development We are a small printing company The internship program in UP Bank of the Philippines through the from Calamba, Laguna, who recently ISSI gave us the opportunity for Industrial Guarantee and Loan got into the news for winning an constant interactions, [which international award. contributed to] a conducive work environment...Working with UP ISSI Juliet V. Macatiag We are a follower of your website and marketing is a good experience JVM3 Pure Sugarcane Vinegar and Basi have bought copies of your books Dreamer, Doers, everyone here has the same Binalonan, Pangasinan Risk Takers. The stories in these books have served as mindset as ours: the value of entrepreneurship. 4th Planning for Expanding Business Training inspirations when we were just starting our own business Juan Paolo De Vega B.S. Entrepreneurship student, With the 1st Winning Strategy for Raia Dela Pena-Landicho Malayan Colleges Laguna World-Class Customer Service Owner, Sinag Publishing and Printing Services UP ISSI Internship Program Experience seminar, my classmates Calamba, Laguna and I were able to understand where customer service is deeply We learned the value of keeping rooted from—customer satisfaction. The 9th SHuRe (Strategic Human records inside a business; how a Here we learned that in the end, Resource Management) was a business stays stable by keeping it’s really not about the products nor the services—it’s well-designed program that imparts records of customers and all about having that magical experience that would translating them into something make you come back for more. Only this time, you’ll take it. The resource speakers usable and tangible in the process bring your friends with you.... that we have had had been very professional and generous in sharing their knowledge relevant amongst its competitors.... The fact that the Denis G. Viola and experiences within the challenging world of human process itself was relevant and necessary was enough resource management.... to keep us going throughout our entire internship in UP Robinsons Retail Group ISSI. 1st Winning Strategy for World-Class Maj Romulus B. Rabara Customer Service Experience 9th Strategic Human Resource Management Jorgia Polo Intern, Database Team B.S. Entrepreneurship student, Malayan Colleges Laguna After attending the Basic Course UP ISSI Internship Program fun during the 6th Planning for on Food Safety for SMEs we can say Expanding Business Training, and that we are now educated, and we learned a lot of things for the safety Thank you Radiowealth Finance and we were also educated.... of our everyday work to make our Company, Inc. Management production better. for giving us the opportunity to attend this enriching seminar Salay Handmade Products Industries, Inc. Jeric E. Añain EMPOWER: Enhancing Managerial 6th Planning for Expanding Business Training In-charge, Curly Tops Division, Performance Through Ownership Commonwealth Foods, Inc. of Responsibilities...and to UP ISSI for PRO-FIT Basic Food Safety Course for SMEs their patience in coaching and mentoring us. The Managers’ Course made a huge impact in my life, both Ellen D. Cruz personally and professionally. I Sales and Marketing Manager, was fresh out of the corporate Business class with a lot of self-doubt. Radiowealth Finance Company, Inc. ladder when my father himself an I had such a hard time setting up Enhancing Managerial Performance MC alumnus and I decided to put and sustaining my other venture sans Through Ownership of Responsibilities up our business. The MC helped business plan that the prospect of for Radiowealth Finance Company, Inc. develop my managerial mindset and primed me to be beginning another one was really more of a leader rather than a boss.... scary for me. As more and more topics were discussed, though, a lot of that self-doubt washed away as I After entering the Programmable James L. Enriquez realized I knew more than I thought I did.... Logic Controller Course class in UP ISSI, 76th Managers’ Course through the help of the lecturers and Eileen B. Rivera through my dedication to learn each Owner, Indiejam Music Events and Promotion We came for this seminar 37th Start Your Own Business that I can enter the mechatronics called “Basic Supervisory and Management Enhancement pursue when I graduated from college, and enhance Course”. With the majority being The Planning for Expanding Business my knowledge further while I am already here in this smart alecs that comprise this Training is not only an opportunity for industry. class we expected to hear what all of us but also a blessing. Apart we already know but with some from gaining friends and circle of Cielito Matienzo “enhancements”... But thanks to UP ISSI...all your insights 5th Year B.S, Mechanical Engineering Student, equipped us to be the best branch managers that we able to learn the ins and outs of our UP Diliman could be, aiming to be results-driven managers and resources...and whether we are gaining or losing.... 29th Programmable Logic Controller Course putting another meaning to branch managers,who are the “best motivator” to our staff and hopefully to our Meldy Alturas bosses too. BEMA Computer Services 5th Planning for Expanding Business Training (PlanET Managers’ Course to my friends, Mellany M. Go-Aco colleagues, and family. I hope that Radiowealth Finance Company, Inc. UP ISSI will have a similar program Basic Supervisory and Management Enhancement On behalf of the participants of in Cebu, where my businesses are Course for Radiowealth Finance Company, Inc. the Productivity Through Effective located so that my key people can Supervision seminar held last 12-15 attend the course. I think it would March 2013 at the Northern Philippine be also useful to design a follow up course for the MC I would like to thank UP ISSI for Rootcrops Research and Training alumni to allow continuous growth and progress for giving me the opportunity to enroll Center of the Beguet State University entrepreneurs who cannot do a regular MBA..... in the Diploma on Food Safety in La Trinidad, Benguet, let me congratulate UP ISSI Management Course..... for the successful conduct of the momentous training Arlene B. Inocencio brought to us. The lectures and topic shared with us will 93rd UP ISSI Managers’ Course When the Department of forever be inculcated in our minds and greatly help us in Agriculture Region 3 Research both our personal and professional growth.... Department learned that I graduated from [the] UP ISSI Our experience with UP ISSI was a Diploma on Food Safety Management, I gained the source of rich insights--as students and Engr. Jonathan L. Malasaga future entrepreneurs.... Our internship HR Manager, program [in UP ISSI provided us a Aurochs Aerospace Maria Concepcion Arcega venue to accept and respond to Precision Manufacturing Corp. Farmer Entrepreneur, Mills Enterprises client demands.... Productivity Enhancement Seminar President, Florida Lubao Organic Farmers Association

for the Cordillera Autonomous Region Pampanga Kevin Earl Villanueva PRO-FIT Diploma on Food Safety Management B.S. Entrepreneurship student, Malayan Colleges Laguna UP ISSI Internship Program UNIVERSITY OF THE PHILIPPINES INSTITUTE FOR SMALL-SCALE INDUSTRIES University of the Philippines Institute for Small-Scale Industries E. Virata Hall, E. Jacinto St., UP Campus, Diliman, Quezon City 1101

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University of the Philippines Institute for Small-Scale Industries