Beyond ICT4D: New Media Research in Uganda
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BEYOND ICT4D: NEW MEDIA RESEARCH IN UGANDA A SERIES OF READERS PUBLISHED BY THE INSTITUTE OF NETWORK CULTURES ISSUE NO.: 10 BEYOND ICT4D: NEW MEDIA RESEARCH IN UGANDA Theory on Demand #10 Beyond ICT4D New Media Research in Uganda Editor: Geert Lovink Copy editing: Cindy Jeffers, Lily Antflick and Morgan Currie Design: Katja van Stiphout DTP: Margreet Riphagen Printer: ‘Print on Demand’ Publisher: Institute of Network Cultures, Amsterdam 2011 ISBN: 978-90-816021-9-8 Contact Institute of Network Cultures web: http://www.networkcultures.org This publication is available through various print on demand services. For more information, and a freely downloadable pdf: http://networkcultures.org/theoryondemand This publication is licensed under the Creative Commons Attribution Noncommercial No Derivative Works 3.0 Netherlands License. Print On Demand Series TOD#1: Geert Lovink, Dynamics of Critical Internet Culture (1994–2001). Amsterdam 2009. ISBN: 978-90-78146-07-0. TOD#2: Pit Schultz & Geert Lovink, Jugendjahre der Netzkritik: Essays zu Web 1.0. Amsterdam 2010. ISBN 978-90-816021-4-3. TOD#3: Ana Peraica, Victim’s Symptoms, PTSD and Culture. Amsterdam 2009. ISBN: 978-90- 78146-11-7. TOD#4: Joost Smiers and Marieke van Schijndel, Imagine There Is No Copyright and Cultural Conglomorates Too... Amsterdam 2009. ISBN: 978-90-78146-09-4. TOD#5: Nikos Papastergladis, Spatial Aesthetics, Art, Place and the Everyday. Amsterdam 2010. ISBN: 978-90-816021-3-6. TOD#6: Tom Apperley, Gaming Rhythms: Play and Counterplay from the Situated to the Global. Amsterdam 2010. ISBN: 978-90-816021-1-2. TOD#7: Image, Time and Motion: New Media Critique fromTurkey, Ankara (2003 – 2010). Amsterdam 2010. ISBN: 978-90-816021-5-0. TOD#8: Forthcoming, Spring 2012 TOD#9: My First Recession, Critical Internet Culture in Transition. Amsterdam 2011. ISBN: 978- 90-816021-7-4. BEYOND ICT4D: NEW MEDIA RESEARCH IN UGANDA 3 CONTENTS Acknowledgements 4 Preface 5 Geert Lovink Introduction 13 Ali Balunywa , Guido van Diepen, Wouter Dijkstra, Kai Henriquez and Ben White The Digitale Promise 26 Guido van Diepen ICT Redefining the Print Media 51 Ali Balunywa NGO’s, CBO’s & the Potential of ICT’s 76 Kai Henriquez Software Studies 92 Ben White ICT4Accountability 118 Wouter Dijkstra Bibliography 14 6 4 THEORY ON DEMAND Acknowledgements The idea for this publication dates back to November 2008, when five new media students came together and decided to conduct their MA research in Uganda. They had each signed up for the one-year masters course in new media, which is part of the media studies track inside the humanities faculty at the University of Amsterdam. This program grants neither a business nor technical degree, nor is it related to international relations or development studies. Instead what this emerging discipline researches is the cultural dimension of internet and mobile phones. But how do ‘distributed aesthetics’ and ‘data vizualization’ relate to current development in a country such as Uganda? The field trip that the students undertook in April-June 2009 had as its overall purpose to forge beyond the development rhetoric and explore what Uganda’s actual practices look like, outside of market hype, NGO discourse, government report and digital divide data. We would like to thank the Makarere University Business School (MUBS) for hosting the stu- dents during their stay. We believe that this is one of the first publications of its kind to attempt a description of the messy and fast-changing new media cultures emerging in Uganda in 2009, beyond good and evil and from both engaged and critical perspectives. After the MA graduation procedure for all four students was over, it took a while during 2010 to reduce the four extensive MA thesis documents into readable chapters. The introduction was first compiled from all four manuscripts and then extensively rewritten and updated, a process that took some time because the four members of the group were scattered around the globe (from Rwanda to Curacao and The Hague), started other jobs and some also became busy starting families. Late 2010 the New York-based Huftington Post worker Cindy Jeffers came on board to assist us with the hard job of copy editing. Cindy in fact worked in Uganda and spent time with research group members during their stay in 2009. In Amsterdam at the Institute of Network Cultures (INC), intern Lily Antflick who is studying at the New School (NYC) continued the effort in early summer of 2011. Then it was Morgan Currie who oversaw the details and finished the job just after her move to Los Angeles where she is now pursuing her PhD. INC producer Margreet Riphagen lastly organized the desktop publishing and turned the files into the Theory on Demand format. We would like to thank all four amazing editors who made sure that this publication can now finally be distributed. Amsterdam, December 2011 Geert Lovink BEYOND ICT4D: NEW MEDIA RESEARCH IN UGANDA 5 PREFACE GEERT LOVINK I haven’t been to Uganda. My role in this publication was first of all to encourage students to con- duct research overseas and to supervise the five MA theses that form the basis of this study. After the thesis research was completed in early 2010, we reassembled and started organizing the framework for this publication. By that time the Institute of Network Cultures had just started the Theory on Demand series. A publication of these studies in Kampala proved difficult to arrange from Amsterdam, and the individual theses had to be shortened, edited and collected along with a general chapter. Despite having done the coordination in the belief that the collection would eventually be compiled, I do not see my role as a main editor whose task it is to synthesize the work of the five individual researchers. Instead I want to say something about my own motiva- tion to conduct ‘post ICT for development’ research. Independent ‘ICT4D’ critique was the topic of the first ever course I gave at the University of Amsterdam, back in 2004/2005. Since then I have stimulated a number of new media students to do their MA research overseas, including Rikus Wegman, who studied the use of ICT in Zambian high schools, Pieter-Paul Walraven, who investigated the Chinese internet industry, Ellen de Vries and Fei-An Tjan, who worked with media activists in Brazil and Columbia and Jidi Guo, who witnessed the arrival of 3G smart phones in urban China. But wait a minute – I did have a connection to Uganda that linked me to the topic. In late 2005, during the second meeting in Tunis of the UN World Summit on the Information Society (WSIS) I got to know the Uganda delegation, and they were kind enough to adopt me as a fellow traveller for a couple of days. What I saw there was not only the increased role of civil society (a few mem- bers of such organizations managed to become an official member of the delegation), but also the large role that government agencies played in the roll-out of ICTs on top of a rapidly emerging telecom sector. Despite Africa’s having the lowest overall penetration as a whole compared to the rest of the world (11%), Uganda is in the African Connectivity Top Ten and enjoys impressive growth rates. Ben White’s chapter in this study is a strong account of the early entrepreneurial ICT start-up activity in the country. What struck me about the Uganda delegation was the warm and informal character and the open communication between the different ‘stakeholders’ such as government bodies, companies and NGOs. In most countries this ‘multistakeholderism’ was merely ideology. As I was rather sceptical about the ‘corporatist’ nature of such ‘governance’ constructions (I hate thinking of society as an organic body), I thought it was an odd coincidence that I could see such coalitions in action. Was I perhaps tricked by a cultural convention that I was unfamiliar with? For me the ‘ICT4D’ rhetoric works as a mirror, a detour operation to investigate the essence of technology in a time when functionality is overshadowed by marketing and celebrity. Ever since 2005 we have seen a shift away from general claims and demands voiced in policy reports, to- wards the actual expansion of telecommunication infrastructures and the creation of new media markets on a truly global scale. In terms of its research agenda this publication has to be situated as a post-WSIS but also post-World Social Forum initiative. The Solaris and Incommunicado net- 6 THEORY ON DEMAND works in which I was involved (2002-2010) tried to criticize the roll out of telecom infrastructure from a deconstructivist post-colonial policy perspective. The issues ranged from topics such as the ideology critique of ‘good intentions’ of Western NGOs and companies involved in the wir- ing of the ‘rest’ of the world to e-waste dumping, cognitive justice and the already mentioned ‘multistakeholderism’.1 Since 2005 the critique of development, already well established decades ago by scholars such as Arturo Escobar, reached the mainstream with titles such as The White Man’s Burden from Wil- liam Easterly (2006) and Dambisa Moyo’s Dead Aid: Why Aid is not Working and How There is Another Way for Africa (2009). This rather personal content cloud also includes Linda Polman’s investigative journalism into the role of the UN and emergency aid, including We Did Nothing (2003) and The Crisis Caravan (2010), and Renzo Martens’ video art work ‘Enjoy Poverty’ from 2009, widely screened at festivals, in museums and on TV, and which calls for Africans to take media representation into their own hands. In an odd and not yet fully reflected manner the justified critique of the development and emergency aid industries and the problematic role of the UN in a variety of conflicts started to coincide with the militarization of aid on the one hand and rise of right-wing populist demands to radically cut back spending of development aid by Western countries.