1St January 2017 – 31St December 2017
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1st1 stJanuary January 20172017 – 31st DecemberDecember 2017 2017 Table of Contents ARRIVAL & DEPARTURE SERVICES Standard Meet & Assist 3 VIP Fast-Track Meet & Assist 3 VIP Lounge & Flower Service 4 VISA REQUIREMENTS 5 AIRPORTS & BORDERS IN JORDAN 7 TRANSFERS From Queen Alia International Airport or Amman City 11 From Dead Sea 12 From Petra 13 From Aqaba City or King Hussein International Airport 14 General Conditions 15 EXCURSIONS RATES | ONE-DAY TOURS From Amman 16 From Petra 17 From Dead Sea 18 From Ma’in 19 From Aqaba 20 Terms & Conditions 21 CAR RENTAL Rates 22 General Conditions 23 TOUR PACKAGES Jordan Stopover (3 Days | 2 Nights) 25 Best of Jordan (6 Days | 5 Nights) 26 Grand Jordan Tour (8 Days | 7 Nights) 27 In the Footsteps of Jesus (6 Days | 5 Nights) 28 Hiking Jordan (9 Days | 8 NIghts) 30 Jordan & Jerusalem (7 Days | 6 Nights) 33 General Conditions 35 All our rates, terms and conditions are subject to change. 2 Arrival & Departure Services STANDARD MEET & ASSIST VIP FAST-TRACK MEET & ASSIST Available at Queen Alia International Airport & King Hussein International Airport Available at Queen Alia International Airport Guests’ experience of genuine Arab hospitality begins right at the airport as they are met by Providing guests with top-notch airport services, we offer VIP Fast-Track Meet & Assist our easily identifiable airport staff. Well trained and multilingual, our airport team meets packages that make arrivals and departures pleasant and hassle-free. and exceeds customers’ expectation, offering friendly and efficient service. Our Meet & Assist services can also cover various guest requirements. VIP FAST-TRACK MEET & ASSIST | ARRIVAL • A DAT representative holding up a welcome sign meets guests at the immigration area. The Desert Adventures Tourism (DAT) Airport Representative will be waiting at a designated • Guests are assisted through immigration in a designated fast-track lane. area before the passport control section, holding a sign with the passengers’ names or Desert • Guests are escorted to baggage arrivals hall. Adventures’ logo. • Guests are assisted all the way to their transfer service vehicle. • Standard porter service is included. We kindly request the guests to identify themselves as they approach our team members, who will guide them through the passport control section, luggage area and customs, and COST: 100 USD | per adult or child, inclusive of taxes escort them to the transfer vehicle. PREMIUM VIP FAST-TRACK MEET & ASSIST | ARRIVAL Guests will be provided with a Desert Adventures Welcome Pack, which contains useful information on the destination and recommended excursions, a city map, office numbers, • A DAT representative holding up a welcome sign meets guests at the jetway bridge. • Guest are transferred via Club Car from the flight gate up to the immigration area before names and contacts, the 24-hour emergency number and hotel vouchers (if accommodation has been booked through Desert Adventures). passport control. • Guests are assisted through immigration in a designated fast-track lane. • Guests are escorted to baggage arrivals hall. • Guests are assisted all the way to their transfer service vehicle. • Standard porter service is included. COST: 140 USD | per adult or child, inclusive of taxes VIP FAST-TRACK MEET & ASSIST | DEPARTURE • A DAT representative meets guests at the curb-side with standard porter service. • Guests are assisted through check-in, bypassing waiting queues (subject to lane availability). • Guests are assisted through immigration in a designated fast-track lane. COST: 100 USD | per adult or child, inclusive of taxes PREMIUM VIP FAST-TRACK MEET & ASSIST | DEPARTURE • A DAT representative meets guests at the curb-side with standard porter service. • Guests are assisted through check-in, bypassing waiting queues (subject to lane availability). • Guests are assisted through immigration and security in a designated fast-track lane. • Guests are escorted all the way to the VIP Lounge inside the airport. • A three-hour stay at the VIP Lounge includes the following: • Access to VIP Lounge facilities for three hours • Open buffet, light snacks (breakfast, lunch or dinner) • Soft drinks and hard drinks • Free WiFi Internet access • Guests are transferred via Club Car from the VIP Lounge up to their flight gate. COST: 150 USD | per adult or child, inclusive of taxes All our rates, terms and conditions are subject to change. 3 Arrival & Departure Services VIP LOUNGE Upon departure, passengers can enjoy a whole new world of indulgence at the RJ Crown Lounge for VIP guests at Queen Alia International Airport. The lounge offers the following facilities: • A bar, a terrace and a dining area with a panoramic view overlooking the ramp. A wide selection of food and drinks are offered to suit passengers’ tastes. • A quiet room for the passengers to relax in and enjoy reading their favorite books. • A games room for adults is also open, featuring a billiard table in addition to a variety of board games. • A play room for kids equipped with an LCD screen is also available for them to enjoy watching cartoon shows or play a variety of games. • Guests can also just sit back and watch movies and TV shows from the LCD screens installed in the main hall of the lounge. • A smoking room is available. FLOWER SERVICE Upon arrival, passengers are met by a Desert Adventures Representative with a bouquet of flowers in the designated meeting area. The prices of the bouquets are as follows: USD Standard bouquet of flowers 50 VIP bouquet of flowers 70 All our rates, terms and conditions are subject to change. 4 Visa Requirements Certain nationalities are required to obtain an entry visa prior to their Jordan travel. Please check the list below. Our list is solely meant to be a useful tool for the purposes of this Ground Handling guide; information is subject to change without prior notice. It is recommended that you check with the Jordanian diplomatic mission in your country prior to travel to ensure that all necessary travel paperwork are done. Guests arriving in Aqaba, either through the port, the airport, or at the crossing from Israel or Saudi Arabia, are granted free visa to Jordan. No obligation is associated with such visa, provided that they leave the country within one month after arrival, and that they do not need to renew their visa. COUNTRIES REQUIRING PRIOR VISA CLEARANCE: Angola, Albania, Afghanistan, Benin, Botswana, Belize, Afghanistan, Burkina Faso, Burundi, Cameron, Central African Republic, Chad, Congo, Chad, Cambodia, Colombia, Cuba, Criteria, China, Cote d’Ivoire (Ivory Coast), Djibouti, Equatorial Ghana, Ethiopia, Gambia, Ghana, Guinea, Guinea-Bissau, Iran, Iraq, Kenya, Liberia, Laos, Madagascar, Mali, Mongolia, Mauritania, Macedonia, Mozambique, Morocco, Niger, Nigeria, New Guinea, Nepal, Senegal, Sierra Leone, Somalia, Sudan, Gambia, Tanzania, Togo, Uganda, Zaire, Zambia, Pakistan, Papua, Philippines, Sri Lanka, Vietnam, Moldavia Guests arriving through a designated Jordanian tour operator are exempted from all visa charges according to the following conditions: 1. Tourists must enter the country under the guarantee of a Jordanian Destination Management Company. 2. Tourists must stay for a minimum of two consecutive nights per visit. 3. Tourists in a group must arrive and depart together as one group. 4. Full passport details or passport copies must be provided. 5. Passports must be valid for at least six months. If the conditions above are not met, visa charges of 40 JOD shall apply. (40 JOD is equivalent to 57 USD.) In a group of five or more, a list of passport details is required three weeks prior to arrival to obtain free group visa upon arrival. The following information is required: 1. Name and family name 2. Nationality 3. Date of birth 4. Passport number 5. Issue and expiry dates of passport All our rates, terms and conditions are subject to change. 5 Visa Requirements BOOKINGS WITHOUT TRANSFERS For bookings made without Desert Adventures Tourism (DAT) transfers upon arrival or departure, an airport representative supplement of 20.00 USD will be charged per arrival and departure for the free visa to be granted. THE FOLLOWING REQUIREMENTS ARE REQUIRED FROM ALL T/O & T/A: • Once the booking is confirmed, a copy of the passport or passport details is required for DAT to issue a manifest with guests’ details. • A minimum stay of two consecutive nights is required. • Guests mentioned in the manifest must arrive and depart together; otherwise, DAT must be informed of any changes for us to be able to issue a different manifest for each guest (in case of extensions). • For individual bookings of less than five people, scanned copies of the guests’ passports must be submitted to us one week prior to arrival date. • For last-minute bookings and urgent issuance of free visa, kindly send us the scanned copies of the guests’ passports as soon as possible. Allow us to check with our visa department and please stand by for feedback. Results vary case by case. • If the terms and conditions above are not met, guests will have to pay USD 57 per person for the visa upon arrival. STANDARD DAT PROCEDURES UPON GUESTS’ ARRIVAL: • DAT issues a manifest with guests details, stamped through the company. • DAT prints out the confirmation voucher (attached to the manifest). • DAT prints out programme details (attached to the manifest). • Our representative holding up a welcome sign meets the guests at the designated area close to the immigration window (for both groups and individuals). • Our representative hands the necessary documents to the immigration officer upon guests’ arrival. • Guests’ passports are stamped. • Our representative escorts the guests to the luggage area. • Guests are turned over to the guide/escort. STANDARD DAT PROCEDURES UPON GUESTS’ DEPARTURE: • For groups, our representative escorts guests up to the immigration window and hands the manifest to the immigration officer. • For individuals, guests are provided with the manifest, which they must present to the immigration officer upon departure.