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Dear FrienDs!

In this edition of 2010 report the reader will find most important and interesting information about Moscow metro operation and cultural events, about major improvementsandmodernization,achievementsinmetrodevelopment, construction and enhancement of safety and security measures.

In the past year we celebrated the 75th anniversary of Moscow metro, opened several stations, made technical improvements and continued restoration of historical stations.

We are looking forward with hope. Thanks to the support of Moscow city government and assistance of our strategic partners our customers will be able to maintain positive tendencies in our performance and service culture. We are planning to build new lines and stations on a large scale and implement the plan of technical modernization to meet expectations of all our customers.

Нead of Moscow metro

Ivan Besedin

3

Contents

Chapter I Key performanCe IndICators.............................................. 6

Transportation of passengers (2008-2010) ............................................ 8 Number of passengers carried per day of the week.................................. 9 Average number of passengers per month ................................................ 9 Working day patronage per hour .................................................................. 10 Different kinds of tickets in use...................................................................... 11 Passengers traveling free (concessionary fares) ...................................... 11 Performance indicators .................................................................................. 12 Performance indicators of Monorail system............................................... 13

Chapter II development and teChnICal Improvement ...............14

New ticket vending machines............................................................................. 16 Improvement of fare payment system............................................................ 16 Joint Service: Moscow metro and Aeroexpress company ..................... 17 Testing a new payment systems (via mobile phones)............................... 17 New rolling stock ..................................................................................................... 18 New equipment ........................................................................................................ 20 Improvement of passengers service ............................................................... 21

Chapter III

puBlIC safety..................................................................................... 22

Situation centre ............................................................................................... 24 CCTV.................................................................................................................... 26 CCTV in cars ...................................................................................................... 26 Anti-terrorist measures....................................................................................... 26 Control department ....................................................................................... 27

Chapter Iv metro staff ........................................................................................ 28

Staff statistics.................................................................................................. 30 Professional competitions .............................................................................. 32

Chapter v events of the year....................................................................... 34

Chapter vI new projeCts and development...................................... 40

New section of Liublinsko-Dmitrovskaya line ........................................... 43 New Section of Kalininskaya line.................................................................... 43 Extension of Tagansko-Krasnopresnenskaya line to Zhulebino residential area ................................................................................ 44 Pyatnitkoye Shosse station................................................................................. 44 Extension of Butovskaya line ........................................................................ 44

  • 4
  • 5

6

Key performance indicators

7

Chapter I

Key performance indicators

Traditionally high key performance indicators and the minimum possible headway are the main achievements of Moscow metro. As to annual number of passengers it is still higher than in most major metros in the world. The average working day patronage is over 8 mln. That is 56% of all public transport passengers. The remit of our staff is to provide services and to meet the present and future needs of the capital. In doing so Moscow metro has a responsibility to ensure that its services are safe, efficient and make provision for all passengers including those with disabilities. The 2010 annual patronage was 2 348,3 mln., by 1.25% lower than had been planned by Moscow regional energy commission, by 1,8%lower than in 2009 and by 8.7% lower than in 2008 whereas the number of passengers paying concessionary fares increased by 4.7% as compared to 2009. Operation schedule was fulfilled by 99.98% and made the same figure as in 2009. The daily number of trains in operation was over 9 thousand.

Number of passeNgers carried per liNe
2008-2010 (mlN.)

400 350 300 250 200 150

2008

100

2009

50

2010

0

8

The number of passengers fell mostly on Tagansko-Krasnopresnenskaya ( by 5,2%); on Sokolnicheskaya line by 4,2%, on the circle line by 3,4% whereas the number of passengers increased on Arbatsko-Pokrovskaya line by 3,9%. Since a new metro station had been opened in Mitino residential area a great number of passengers switched to Mitino station on Arbatsko-Pokrovskaya line from Planernaya station on Tagansko-Krasnopresnenskaya line which they had used before getting from home by other kinds of public transport.

Number of passeNgers carried per days of the week (%)

Days of the week

Monday

%

16,2 16,8 16,5 16,9 16,8 9,5

Tuesday Wednesday Thursday Friday Saturday Sunday

7,3

average Number of passeNgers per moNth
(thousaNd pass.)

Month

January February March

5322,6 6678,6 7096,8 7000

April May

6129

June

6266,7 5548,4 5225,8 6666,7 6871

July August September October November December

6833,3 7225,8

9

workiNg day patroNage per hour iN 2010
(thous. pass.)

150000 120000
90000 60000 30000
0

5.00- 6.00- 7.00- 8.00- 9.00- 10.00- 11.00- 12.00- 13.00- 14.00- 15.00- 16.00- 17.00- 18.00- 19.00- 20.00- 21.00- 22.00- 23.00- 0.00-

  • 6.00
  • 7.00
  • 8.00
  • 9.00
  • 10.00 11.00 12.00 13.00 14.00 15.00 16.00 17.00 18.00 19.00 20.00 21.00 22.00 23.00 0.00
  • 1.00

SoKoLniCheSKAyA ZAmoSKvoReTSKAyA ARBATSKo-PoKRovSKAyA FiLyovSKAyA
TAgAnSKo-KRASnoPReSnenSKAyA KALininSKAyA SeRPuKhovSKo-TimiRyAZevSKAyA LiuBLinSKo-DmiTRovSKAyA

  • KAKhovSKAyA
  • CiRCLe

  • KALuZhSKo-RiZhSKAyA
  • «KiyevSKAyA» – «meZhDunARoDnAyA»

BuTovSKAyA

The average working day patronage decreased by 136 thous.(i.e. 1.7%). The maximum daily patronage on December 29, 2010 made 8 908 616 customers. That is by 42 850 less than on December 29, 2009.

10

differeNt kiNds of tickets iN use

in 2010 (%)

4,5

7,1

25,7
4,2

16,6
10,6

15,8
15,5

not more than 1-2 trips than 5 trips

  • not more
  • not more

than 10 trips than 20 trips

  • not more
  • not more

than 60 trips
Discount monthly tickets
Discount tickets for 30, 90,36 days
Discount tickets for unlimited

  • for 70 trips
  • number

of trips for students and Schoolchildren

60.69% are passengers paying for tickets themselves; 8.83 % are passengers, paying part of the fare (students and schoolchildren); 30.48 % of passengers travel free (socially supported).

passeNgers traveliNg free (coNcessioNary fares)

As of 01.01.2010 As of 01.01.2011
Partially impaired adults
Labour veterans

  • War veterans
  • Pensioners
  • Partially

impaired children and their parents members of big families

11

performaNce iNdicators

Indicators

Annual number of carried passengers

Unit of measure

Mln.

2010

2348,3

including: Fare paid passengers
Mln.

1632,5

Maximum number of passengers carried daily Fare revenue:
Thous.

8909

Mln. roubles

53 005,5

Including: Passenger fare and luggage fare
Mln. roubles Mln. roubles kms

33 651,1 19 354,4 301,3

Subsidies for concessionary and discount fare
Total length of lines in operation (two tracks)

Number of lines The longest line The shortest line

12

Arbatsko-Pokrovskaya Kakhovskaya

43,5 kms 3,3 kms

Between

  • The longest tunnel
  • «Volgogradsky Prospekt» – 3,4

«Textilshchiki» – kms

Between «Aleksandrovsky Sad» – «Arbatskaya»

0,5

(Fil. line) – kms
The shortest tunnels

«Vystovochnaya» - «Mezhdunarodnaya» (Fil. line) – kms

0,5

Number of stations (as of December 31, 2010) including:

182

surface

16 61

interchange Including: junctions

26

  • The deepest station
  • «Park Pobedy»

Number of stations with one ticket hall

72

Number of ticket halls

280 2762 633 182 15

Number of turnstiles (on entry) Number of escalators in operation Number of stations with CCTV Number of depots Scheduled number of trains in operation

9663

Inventory number of cars (at the end of the year)

4512

Average daily number of cars in operation Annual car/kms

3520 724,3 689,9 563,8

Mln.

  • Mln.
  • Annual car/kms with passengers

Average daily car/kms

12

Average daily number of passengers in a car pass. units

48

Number of ventilation shafts Number of local ventilation systems Number of staff including: men

419 5998 37 331 20 040 17 291

women
Fulfillment of train operation schedule
%

99,98 90

  • Minimum headway
  • Seconds

performaNce iNdicators of moNorail system

2010

375 320

Total number of train/kms Total number train/kms with passengers

338 929,4

Inventory number of trains

8

Scheduled number of trains-revenue operation

72 102

Number of trains-actual number in revenue operation

72 102

Number of carried passengers Technical speed

4462,7 18,7 15,5 6,2

Operating speed Number of trains per hour

13

14

Development anD technical improvement

15

Chapter II

developmeNt aNd techNical improvemeNt

Expanding and development of metros is a complicated, continuous and costly process and though the most apparent events such as opening new stations and lines are quite visible, work behind the scenes goes on.

New ticket veNdiNg machiNes

By March 1, 5 stations were equipped with new ticket vending machines (14pcs):VDNKh (northern ticket hall), Timiryazevskaya, Savyolovskaya, Ulitsa 1905 goda (northern ticket hall), Paveletskaya (radial line). The machines save passengers’ time and make the trip more comfortable. Besides, passengers are able to add value to their travel cards. The directions to follow are on the panel of the machine. In case the experimental trials prove to be successful, ticket vending machines will be installed in other metro stations. The total number of tickets sold by vending machines by the end of the year was about 1 180 thousand and 184 870 kinds of services encoded.

improvemeNt of fare paymeNt system

This year we have continued to involve banks into the project of using bank cards for fare payment. By the end of the year, 17 banks have participated in the project. For example, from 2006 holders of the Moscow social cards (bank cards) have been able to use it for non cash fare payment in Moscow metro system. At present special bank cards can also be used every customer. The principle of payment is quite easy: at the beginning of each month a certain sum of money is written down from the customer’s account. The amount depends on the number of trips made in the previous month. The more the number of trips the less the customer pays.

16

JoiNt service: moscow metro aNd aeroexpress compaNy

In August Moscow metro and Aeroexpress company introduced a new kind of tickets for trips on both the systems. The new service became popular and within the year the number of sold tickets reached 72,3 thousand. The new ticket is a travel card with the identification number and a micro chip inside. Corporative identity of both companies is the distinctive feature of the cards which can be bought at Vnukovo, Domodedovo and Sheremetevo airports. In the near future the cards will also be sold in Moscow metro. The travel card is valid within 5 days from the date of purchase.

testiNg a New paymeNt system

Moscow metro and ОАО «Mobile TeleSystems» introduced a new system of fare payment into trial service: mobile payment via passengers’ mobile operator call credit. At present the number of SIM-cards participating in the trial is 300. In the near future sales points will be installed in every ticket hall of Moscow metro and every MTC subscriber will be able to have NFC antenna inserted into the mobile phone. The operators will also help passengers using the service to load a special application enabling them to buy metro tickets without additional fees. They will also have a possibility to replace the MTC SIM cards for the new ones with an application. After the service becomes available passengers will be able to choose the number of trips and pay for the fare using the mobile phone menu. A possibility to replace the SIM card and insert NFC antenna in all MTC service centres of Moscow will be given to passengers in the near future. The electronic ticket will be loaded into the memory of the phone and the passenger will be able to pass through the turnstiles.

17

New rolliNg stock

From year to year the amount of investments in new rolling stock purchases has been raising within the framework of old stock replacement programme. The new 81- 760/761 stock under test running is an example of real progress: the cars are fitted out with asynchronous engines with the function of regenerative braking. As a result there will be less heat emissions and the traction power costs will decrease by 12-15%. For more passengers comfort the new cars are fitted out with a climate control system and have all the facilities for partially impaired passengers. At present three lines were equipped with necessary facilities for the smooth performance of new trains (Butovskaya, Filyovskaya and Arbatsko-Pokrovskaya). The other model (81-760/761) will be additionally equipped with the systems of air sterilization and maintenance of the given temperature.

18

The other new 81-740/741 (Rusich) stock and its modifications is a product of a joint engineering project of ZAO Metrovagonmash and Moscow metro specialists. 537 cars of this type being in use at present meet all modern requirements and show good operational quality. The cars are equipped with CCTV, climate control systems and a system preventing from jamming passengers and objects in the doors. The climate control systems have three functions: air conditioning, ventilation and heating. The designers have also increased the number of doors: now there are 56 doors instead of 40 in the previous model. That helps passengers alight and get on trains in a more comfortable environment. Carrying capacity has been also increased. It is expected that the new rolling stock will replace old trains on the Circle and Arbatsko-Pokrovskata lines.

19

New equipmeNt

In 2010 we continued modernization done by a specially developed computer

  • of ventilating shafts and replacement
  • programmes.

of obsolete ventilating units for the new ВОМ-16Р, ВОМ-20 and ВГПМ- 20 types. Totally modernized were 13 ventilating shafts. Several older ВОМД type ventilating units were
Escalators maintenance plan included: major repairs of 57escalators, mid-life repairs of 9 escalators and repairs of units and parts on 58 escalators. 4 129 steps 8279,59 provided with different types of rotors linear meters of hauling chains were (V-belt) instead of rotors with direct mended. 7 820 steps were replaced drive (ВОМ-14Р-type). The developed and 6 285,6 linear meters of new technology and availability of spare parts allow for further modernization of ВОМД –type ventilating systems. Another item met in our modernization plan was replacement of 71,2kms hauling chains installed. Four lifts were installed at Mitino station and one at each of the following stations: Volokolamskaya, Dostoyevskaya, Mariina Roshcha, Skobelevskaya, Slavyanski Bulvar and Mitino stations. At present the total number of lifts in the system is 60. The safety improvement programme stipulated for reconstruction of signalling devices on Arbatsko-Pokrovskaya line, namely at Kievskaya station. The reconstruction process included installation of the АЛС-АРС-ПС automatic signalling device with an automatic speed control on the line section between Smolenskaya and Park Pobedy station complemented by an automatic blocking device without auto stops and protected sections. Those measures made it possible to drive trains without assistants. Safety has always been the priority

  • item in our modernization plan.
  • of track, 49 switches and 11,9 thou-

sand sleeper pads. Apart from that 6,5 kms of rails on a new section of Liublinsko-Dmitrovskaya line from Trubnaya to Mariina Roshcha station were introduced into service. Part of it (4,55km) was equipped with a new kind of rail fastenings (ВГС 5-65-type that would dampen vibration and lower noise levels in station premises and in
The items fulfilled were: upgrading of the integrated radio information system (ЕРИС-М) to increase functional reliability of the system in emergency situations, a new kind of CCTV systems were installed at Shchelkovskaya station on Arbatsko-Pokrovskaya line. New models of turnstiles (YT- 2000 and YT-2005) were installed at the apartment houses in the near vicin- all stations between Krylatskoye and ity). At present similar works are being performed on Arbatsko-Pokrovskaya and Filyovskaya lines. We also purchased 13 modernized flaw detectors for keeping rails in a good operating condition. They register the detected results while their interpretation is
Kurskaya on Arbatsko-Pokrovskaya line, Oradnoye on SerpukhovskoTimiryazevskaya line and Sokol on Zamoskvoretskaya line. New software was developed and imbedded to prevent from counterfeit Ultralight cards usage.

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    Фонд содействия развитию технологий и инфраструктуры интернет Введено в действие: 01 декабря 2014 г. Версия документа: 1.0 .MOSCOW RESERVED AND ALLOCATED NAMES REGISTRATION POLICY This .MOSCOW Reserved and Allocated Names Registration Policy ("Policy") sets forth the terms, conditions, procedure and time frame for registration of reserved and allocated second-level domain names in the .MOSCOW top-level domain. Terms and definitions used in this Policy: Registration Key is a coded character set, which is an integral part of any registration application for a reserved domain name. Registration Key will be given to the User in accordance with the terms and conditions set forth herein. If a registration application does not contain a Registration Key, a reserved domain name will not be registered. Reserved domain name (reserved domain) is a second-level domain name in the top-level domain .MOSCOW that is reserved in accordance with the .MOSCOW Reservation Policy published on the website of the Foundation for Assistance for Internet Technologies and Infrastructure Development in the section "Documents" at: http://en.faitid.org/projects/moscow/documents. Allocated domain name (allocated domain) is a reserved domain whose Registration Key was given to the User in accordance with this Policy. An allocated domain remains a reserved domain until it becomes registered. Other terms used herein are defined in the Terms and Definitions Used for the Registration of Second-Level Domain Names in .MOSCOW and .МОСКВА published on the website of the Foundation for Assistance for Internet Technologies and Infrastructure Development at the section "Policies" at: http://en.faitid.org/projects/moscow/documents.
  • Ali R. Baghirzade Master of Economics Junior Researcher of The

    Ali R. Baghirzade Master of Economics Junior Researcher of The

    Ali R. Baghirzade Master of economics Junior researcher of the research Institute "Innovative Economics" Plekhanov Russian University of Economics Moscow, Russia e-mail: [email protected] MODERN RISKS OF SMALL BUSINESSES Abstract An important area of anti-crisis public administration is the development of small businesses. They are an important part of the economy of developed and developing countries, provide employment for a significant part of the population and tax revenues to budgets, and contribute to increased competition and the development of entrepreneurial abilities of citizens. Therefore, the primary task of the state Federal and regional policy is to reduce administrative barriers and risks, time and resources spent on opening and developing small businesses, problems with small businesses ' access to Bank capital [8], etc. Despite the loud statements of officials, administrative barriers to the development of small businesses in trade and public catering are constantly increasing, including during the 2014-2016 crisis. Key words: risks, business, crisis, economics, regional economics, public finance. Until 2010, the most common type of small business was non-stationary objects of small-scale trade - car counters, trays, tents, etc. In accordance with the decree of the government of Moscow of January 27, 2004 No. 29-PP "on regular measures to streamline the operation and placement of small-scale retail facilities in the territory of Moscow", they are established without registration of land and legal relations, i.e. without guarantees of long-term operation. For these objects, the permit document for the right to trade is "permission to place an object". The absence of a lease agreement for a land plot under a non-stationary object meant that it could be moved to another less passable place at any time or completely closed.
  • ANNUAL REPORT 2007 Contents

    ANNUAL REPORT 2007 Contents

    ANNUAL REPORT 2007 Contents Opening Statement 2 About the Company 5 General Information 5 Our Geography 11 Legal Structure of the Company 16 Structure of Company Management 17 HR Policy: New Possibilities for Career Growth 18 Social Responsibility and Charitable Activity 23 Results of 2007 27 Events of the Year 27 Key Annual Indicators 30 Marketing Policy and Operational Activity 36 - Multi-format and Format Development 36 - Assortment Policy, Logistics, Distribution Center 38 - High Quality Products and Service 41 - The Company's Own Production 43 - The Private Labels of Seventh Continent 45 - Special Events and Additional Services 46 - Order and Delivery Service 49 - IT 51 Information for Shareholders and Investors 53 Plans and Perspectives 67 Independent Auditor's Report 71 Company Management 81 Events After the Reporting Date 83 ANNUAL REPORT / 2007 Opening Statement Dear shareholders, colleagues and partners, The year 2007 without a doubt can best be described as a milestone in the mid- term development strategy of Seventh Continent. We continued our organic development, opening 6 stores of supermarket and hypermarket format in Moscow, Perm, and Chelyabinsk; we've also acquired a number of retail sites for future openings, and have laid a solid foundation for mid-term regional expansion and consolidation of the Company's leading position in the Moscow region, thanks to joint development projects with our strategic partners. Operational and financial performance indicators of the Company for 2007 confirm stable development. According to the results of audited financial state- ment under IFRS for 2007, the gross revenues of the Company increased by 33% compared with 2006 and amounted to 1,272.9 million U.S.
  • As of September 30, 2020

    As of September 30, 2020

    LIST OF AFFILIATES Sberbank of Russia (full corporate name of the joint stock company) Issuer code: 0 1 4 8 1 – V as 3 0 0 9 2 0 2 0 of (indicate the date on which the list of affiliates of the joint stock company was compiled) Address of the issuer: 117997, Moscow, 19 Vavilova St. (address of the issuer – the joint stock company – indicated in the Unified State Register of Legal Entities where a body or a representative of the joint stock company is located) Information contained in this list of affiliates is subject to disclosure pursuant to the laws of the Russian Federation on securities. Website: http://www.sberbank.com; http://www.e-disclosure.ru/portal/company.aspx?id=3043 (the website used by the issuer to disclose information) Managing Director, Head of the Corporate Secretary Service (under the Power of Attorney No. 887-В (887-Д) dated 16 September 2019) original signed O. O. Tsvetkov (position of the authorized individual of the joint stock company) (signature) (initials, surname) L.S. “ 06 ” October 20 20 the city of Issuer codes INN (Taxpayer Identificat ion Number) 7707083893 OGRN (Primary State Registrati on Number) 1027700132195 I. Affiliates as of 3 0 0 9 2 0 2 0 Item Full company name (or name for a Address of a legal entity or place of Grounds for recognizing the entity Date on which Interest of the affiliate Percentage of ordinary No. nonprofit entity) or full name (if any) of residence of an individual (to be as an affiliate the grounds in the charter capital of shares of the joint the affiliate indicated only with the consent of became valid the joint stock stock company owned the individual) company, % by the affiliate, % 1 2 3 4 5 6 7 1.