98Cb2b00fa44d6b7a8f71d2d9d3

98Cb2b00fa44d6b7a8f71d2d9d3

<p>Dear FrienDs! </p><p>In this edition of 2010 report the reader will find most important and interesting information about Moscow metro operation and cultural events, about major improvementsandmodernization,achievementsinmetrodevelopment, construction and enhancement of safety and security measures. </p><p>In the past year we celebrated the 75th anniversary of Moscow metro, opened several stations, made technical improvements and continued restoration of historical stations. </p><p>We are looking forward with hope. Thanks to the support of Moscow city government and assistance of our strategic partners our customers will be able to maintain positive tendencies in our performance and service culture. We are planning to build new lines and stations on a large scale and implement the plan of technical modernization to meet expectations of all our customers. </p><p>Нead of Moscow metro </p><p><strong>Ivan Besedin </strong></p><p><strong>3</strong></p><p>Contents </p><p><strong>Chapter I Key performanCe IndICators</strong>.............................................. <strong>6 </strong></p><p>Transportation of passengers&nbsp;(2008-2010) ............................................ <strong>8 </strong>Number of passengers carried per day of the week.................................. <strong>9 </strong>Average number of passengers per month ................................................ <strong>9 </strong>Working day patronage per hour .................................................................. <strong>10 </strong>Different kinds of tickets in use...................................................................... <strong>11 </strong>Passengers traveling free (concessionary fares) ...................................... <strong>11 </strong>Performance indicators .................................................................................. <strong>12 </strong>Performance indicators of Monorail system............................................... <strong>13 </strong></p><p><strong>Chapter II development and teChnICal Improvement </strong>...............<strong>14 </strong></p><p>New ticket vending machines............................................................................. <strong>16 </strong>Improvement of fare payment system............................................................ <strong>16 </strong>Joint Service: Moscow metro and Aeroexpress company ..................... <strong>17 </strong>Testing a new payment systems (via mobile phones)............................... <strong>17 </strong>New rolling stock&nbsp;..................................................................................................... <strong>18 </strong>New equipment ........................................................................................................ <strong>20 </strong>Improvement of passengers service&nbsp;............................................................... <strong>21 </strong></p><p><strong>Chapter III </strong></p><p><strong>puBlIC safety</strong>..................................................................................... <strong>22 </strong></p><p>Situation centre ............................................................................................... <strong>24 </strong>CCTV.................................................................................................................... <strong>26 </strong>CCTV in cars ...................................................................................................... <strong>26 </strong>Anti-terrorist measures....................................................................................... <strong>26 </strong>Control department ....................................................................................... <strong>27 </strong></p><p><strong>Chapter Iv metro staff </strong>........................................................................................ <strong>28 </strong></p><p>Staff statistics.................................................................................................. <strong>30 </strong>Professional competitions .............................................................................. <strong>32 </strong></p><p><strong>Chapter v events of the year</strong>....................................................................... <strong>34 </strong></p><p><strong>Chapter vI new projeCts and development</strong>...................................... <strong>40 </strong></p><p>New section of Liublinsko-Dmitrovskaya line ........................................... <strong>43 </strong>New Section of Kalininskaya line.................................................................... <strong>43 </strong>Extension of Tagansko-Krasnopresnenskaya line to Zhulebino residential area ................................................................................ <strong>44 </strong>Pyatnitkoye Shosse station................................................................................. <strong>44 </strong>Extension of Butovskaya line ........................................................................ <strong>44 </strong></p><p></p><ul style="display: flex;"><li style="flex:1"><strong>4</strong></li><li style="flex:1"><strong>5</strong></li></ul><p></p><p><strong>6</strong></p><p>Key performance indicators </p><p><strong>7</strong></p><p>Chapter I </p><p><strong>Key performance indicators </strong></p><p>Traditionally high key performance indicators and the minimum possible headway are the main achievements of Moscow metro. As to annual number of passengers it is still higher than in most major metros in the world. The average working day patronage is over 8 mln. That is 56% of all public transport passengers.&nbsp;The remit of our staff&nbsp;is to provide services and to meet the present and future needs of the capital. In doing so Moscow metro has a responsibility to ensure that its services are safe, efficient and make provision for all passengers including those with disabilities. The 2010 annual patronage was 2 348,3 mln., by 1.25% lower than had been planned by Moscow regional energy commission, by 1,8%lower than in 2009 and by 8.7% lower than in 2008 whereas the number of&nbsp;passengers paying concessionary fares increased by 4.7% as compared to 2009. Operation schedule was fulfilled by 99.98% and made the same figure as in 2009. The daily number of trains in operation was over 9 thousand. </p><p>Number of passeNgers carried per liNe <br>2008-2010 (mlN.) </p><p>400 350 300 250 200 150 </p><p>2008 </p><p>100 </p><p>2009 </p><p>50 </p><p>2010 </p><p>0</p><p><strong>8</strong></p><p>The number of passengers fell mostly on Tagansko-Krasnopresnenskaya ( by 5,2%); on Sokolnicheskaya line by 4,2%, on the circle line by 3,4% whereas the number of passengers increased on Arbatsko-Pokrovskaya line by 3,9%. Since a new metro station had been opened in Mitino residential area a great number of passengers switched to Mitino station on Arbatsko-Pokrovskaya line from Planernaya station on Tagansko-Krasnopresnenskaya line which they had used before getting from home by other kinds of public transport. </p><p>Number of passeNgers carried per days of the week (%) </p><p>Days of the week </p><p><strong>Monday </strong></p><p>%</p><p>16,2 16,8 16,5 16,9 16,8 9,5 </p><p><strong>Tuesday Wednesday Thursday Friday Saturday Sunday </strong></p><p>7,3 </p><p>average Number of passeNgers per moNth <br>(thousaNd pass.) </p><p>Month </p><p><strong>January February March </strong></p><p>5322,6 6678,6 7096,8 7000 </p><p><strong>April May </strong></p><p>6129 </p><p><strong>June </strong></p><p>6266,7 5548,4 5225,8 6666,7 6871 </p><p><strong>July August September October November December </strong></p><p>6833,3 7225,8 </p><p><strong>9</strong></p><p>workiNg day patroNage per hour iN 2010 <br>(thous. pass.) </p><p><strong>150000 120000 </strong><br><strong>90000 60000 30000 </strong><br><strong>0</strong></p><p><strong>5.00- 6.00- 7.00- 8.00- 9.00- 10.00-&nbsp;11.00- 12.00- 13.00- 14.00- 15.00- 16.00- 17.00- 18.00- 19.00- 20.00- 21.00- 22.00- 23.00- 0.00- </strong></p><ul style="display: flex;"><li style="flex:1"><strong>6.00 </strong></li><li style="flex:1"><strong>7.00 </strong></li><li style="flex:1"><strong>8.00 </strong></li><li style="flex:1"><strong>9.00 </strong></li><li style="flex:1"><strong>10.00 11.00 12.00 13.00 14.00 15.00 16.00 17.00 18.00 19.00 20.00 21.00 22.00 23.00 0.00 </strong></li><li style="flex:1"><strong>1.00 </strong></li></ul><p></p><p>SoKoLniCheSKAyA ZAmoSKvoReTSKAyA ARBATSKo-PoKRovSKAyA FiLyovSKAyA <br>TAgAnSKo-KRASnoPReSnenSKAyA KALininSKAyA SeRPuKhovSKo-TimiRyAZevSKAyA LiuBLinSKo-DmiTRovSKAyA </p><ul style="display: flex;"><li style="flex:1">KAKhovSKAyA </li><li style="flex:1">CiRCLe </li></ul><p></p><ul style="display: flex;"><li style="flex:1">KALuZhSKo-RiZhSKAyA </li><li style="flex:1">«KiyevSKAyA» – «meZhDunARoDnAyA» </li></ul><p>BuTovSKAyA </p><p>The average working day patronage decreased by 136 thous.(i.e. 1.7%). The maximum daily patronage on December 29, 2010 made 8 908 616 customers.&nbsp;That is by 42 850 less than on December 29, 2009. </p><p><strong>10 </strong></p><p>differeNt kiNds of tickets iN use </p><p><strong>in 2010 (%) </strong></p><p>4,5 </p><p>7,1 </p><p>25,7 <br>4,2 </p><p>16,6 <br>10,6 </p><p>15,8 <br>15,5 </p><p>not more than 1-2 trips&nbsp;than 5 trips </p><ul style="display: flex;"><li style="flex:1">not more </li><li style="flex:1">not more </li></ul><p>than 10 trips&nbsp;than 20 trips </p><ul style="display: flex;"><li style="flex:1">not more </li><li style="flex:1">not more </li></ul><p>than 60 trips <br>Discount monthly tickets <br>Discount tickets for 30, 90,36 days <br>Discount tickets for unlimited </p><ul style="display: flex;"><li style="flex:1">for 70 trips </li><li style="flex:1">number </li></ul><p>of trips for students and Schoolchildren </p><p>60.69% are passengers paying for tickets themselves; 8.83 % are passengers, paying part of the fare (students and schoolchildren); 30.48 % of passengers travel free (socially supported). </p><p>passeNgers traveliNg free (coNcessioNary fares) </p><p>As of&nbsp;01.01.2010 As of 01.01.2011 <br>Partially impaired adults <br>Labour veterans </p><ul style="display: flex;"><li style="flex:1">War veterans </li><li style="flex:1">Pensioners </li><li style="flex:1">Partially </li></ul><p>impaired children and their parents members of big families </p><p><strong>11 </strong></p><p>performaNce iNdicators </p><p>Indicators </p><p><strong>Annual number of carried passengers </strong></p><p>Unit of measure </p><p><strong>Mln. </strong></p><p>2010 </p><p>2348,3 </p><p><strong>including: Fare paid passengers </strong><br><strong>Mln. </strong></p><p>1632,5 </p><p><strong>Maximum number of passengers carried daily Fare revenue: </strong><br><strong>Thous. </strong></p><p>8909 </p><p><strong>Mln. roubles </strong></p><p>53 005,5 </p><p><strong>Including: Passenger fare and luggage fare </strong><br><strong>Mln. roubles Mln. roubles kms </strong></p><p>33 651,1 19 354,4 301,3 </p><p><strong>Subsidies for concessionary and discount fare </strong><br><strong>Total length of lines in operation (two tracks) </strong></p><p><strong>Number of lines The longest line The shortest line </strong></p><p>12 </p><p><strong>Arbatsko-Pokrovskaya Kakhovskaya </strong></p><p>43,5 kms 3,3 kms </p><p><strong>Between </strong></p><ul style="display: flex;"><li style="flex:1"><strong>The longest tunnel </strong></li><li style="flex:1"><strong>«Volgogradsky Prospekt» –&nbsp;</strong>3,4 </li></ul><p><strong>«Textilshchiki» – kms </strong></p><p><strong>Between «Aleksandrovsky Sad» – «Arbatskaya» </strong></p><p>0,5 </p><p><strong>(Fil. line) – kms </strong><br><strong>The shortest tunnels </strong></p><p><strong>«Vystovochnaya» - «Mezhdunarodnaya» (Fil. line) – kms </strong></p><p>0,5 </p><p><strong>Number of stations (as of December 31, 2010) including: </strong></p><p>182 </p><p><strong>surface </strong></p><p>16 61 </p><p><strong>interchange Including: junctions </strong></p><p>26 </p><p></p><ul style="display: flex;"><li style="flex:1"><strong>The deepest station </strong></li><li style="flex:1"><strong>«Park Pobedy» </strong></li></ul><p><strong>Number of stations with one ticket hall </strong></p><p>72 </p><p><strong>Number of ticket halls </strong></p><p>280 2762 633 182 15 </p><p><strong>Number of turnstiles (on entry) Number of escalators in operation Number of stations with CCTV Number of depots Scheduled number of trains in operation </strong></p><p>9663 </p><p><strong>Inventory number of cars (at the end of the year) </strong></p><p>4512 </p><p><strong>Average daily number of cars in operation Annual car/kms </strong></p><p>3520 724,3 689,9 563,8 </p><p><strong>Mln. </strong></p><ul style="display: flex;"><li style="flex:1"><strong>Mln. </strong></li><li style="flex:1"><strong>Annual car/kms with passengers </strong></li></ul><p><strong>Average daily car/kms </strong></p><p><strong>12 </strong></p><p><strong>Average daily number of passengers in a car pass. units </strong></p><p>48 </p><p><strong>Number of ventilation shafts Number of local ventilation systems Number of staff including: men </strong></p><p>419 5998 37 331 20 040 17 291 </p><p><strong>women </strong><br><strong>Fulfillment of train operation schedule </strong><br><strong>%</strong></p><p>99,98 90 </p><p></p><ul style="display: flex;"><li style="flex:1"><strong>Minimum headway </strong></li><li style="flex:1"><strong>Seconds </strong></li></ul><p></p><p>performaNce iNdicators of moNorail system </p><p>2010 </p><p>375 320 </p><p><strong>Total number of train/kms Total number train/kms with passengers </strong></p><p>338 929,4 </p><p><strong>Inventory number of trains </strong></p><p>8</p><p><strong>Scheduled number of trains-revenue operation </strong></p><p>72 102 </p><p><strong>Number of trains-actual number in revenue operation </strong></p><p>72 102 </p><p><strong>Number of carried passengers Technical speed </strong></p><p>4462,7 18,7 15,5 6,2 </p><p><strong>Operating speed Number of trains per hour </strong></p><p><strong>13 </strong></p><p><strong>14 </strong></p><p>Development anD technical improvement </p><p><strong>15 </strong></p><p>Chapter II </p><p><strong>developmeNt aNd techNical improvemeNt </strong></p><p>Expanding and development of metros is a complicated, continuous and costly process and though the most apparent events such as opening new stations and lines are quite visible, work behind the scenes goes on. </p><p><strong>New ticket veNdiNg machiNes </strong></p><p>By March 1, 5 stations were equipped with new ticket vending machines (14pcs):VDNKh (northern ticket hall), Timiryazevskaya, Savyolovskaya, Ulitsa 1905 goda (northern ticket hall), Paveletskaya (radial line). The machines save passengers’ time and make the trip more comfortable. Besides, passengers are able to add value to their travel cards. The directions to follow are on the panel of the machine. In case the experimental trials prove to be successful, ticket vending machines will be installed in other metro stations. The total number of tickets sold by vending machines by the end of the year was about 1 180 thousand and 184 870 kinds of services encoded. </p><p><strong>improvemeNt of fare paymeNt system </strong></p><p>This year we have continued to involve banks into the project of using bank cards for fare payment. By the end of the year, 17 banks have participated in the project. For example, from 2006 holders of the Moscow social cards (bank cards) have been able to use it for non cash fare payment in Moscow metro system. At present special bank cards can also be used every customer. The principle of payment is quite easy: at the beginning of each month a certain sum of money is written down from the customer’s account. The amount depends on the number of trips made in the previous month. The more the number of trips the less the customer pays. </p><p><strong>16 </strong></p><p><strong>JoiNt service: moscow metro aNd aeroexpress compaNy </strong></p><p>In August Moscow metro and Aeroexpress company introduced a new kind of tickets for trips on both the systems. The new service became popular and within the year the number of sold tickets reached 72,3 thousand. The new ticket is a travel card with the identification number and a micro chip inside. Corporative identity of both companies is the distinctive feature of the cards which can be bought at Vnukovo, Domodedovo and Sheremetevo airports. In the near future the cards will also be sold in Moscow metro. The travel card is valid within 5 days from the date of purchase. </p><p><strong>testiNg a New paymeNt system </strong></p><p>Moscow metro and ОАО «Mobile TeleSystems» introduced a new system of fare payment into trial service: mobile payment via passengers’ mobile operator call credit. At present the number of SIM-cards participating in the trial is 300. In the near future sales points will be installed in every ticket hall of Moscow metro and every MTC subscriber will be able to have NFC antenna inserted into the mobile phone. The operators will also help passengers using the service to load a special application enabling them to buy metro tickets without additional fees.&nbsp;They will also have a possibility to replace the MTC SIM cards for the new ones with an application. After the service becomes available passengers will be able to choose the number of trips and pay for the fare using the mobile phone menu. A possibility to replace the SIM card and insert NFC antenna in all MTC service centres&nbsp;of Moscow will be given to passengers in the near future. The electronic ticket will be loaded into the memory of the phone and the passenger will be able to pass through the turnstiles. </p><p><strong>17 </strong></p><p><strong>New rolliNg stock </strong></p><p>From year to year the amount of investments in new rolling stock purchases has been raising within the framework of old stock replacement programme. The new&nbsp;81- 760/761 stock under test running is an example of real progress: the cars are fitted out with asynchronous engines with the function of regenerative braking. As a result there will be less heat emissions and the traction power costs will decrease by 12-15%. For more passengers comfort the new cars are fitted out with a climate control system and have all the facilities for partially impaired passengers. At present three lines were equipped with necessary facilities for the smooth performance of new trains (Butovskaya, Filyovskaya and Arbatsko-Pokrovskaya). The other model (81-760/761) will be additionally equipped with the systems of air sterilization and maintenance of the given temperature. </p><p><strong>18 </strong></p><p>The other new 81-740/741 (Rusich) stock and its modifications is a product of a joint engineering project of ZAO Metrovagonmash and Moscow metro specialists. 537&nbsp;cars of this type being in use at present meet all modern requirements and show good operational quality. The cars are equipped with CCTV, climate control systems and a system preventing from jamming passengers and objects in the doors. The climate control systems have three functions: air conditioning, ventilation and heating. The designers have also increased the number of doors: now there are 56 doors instead of 40 in the previous model. That helps passengers alight and get on trains in a more comfortable environment.&nbsp;Carrying capacity has been also increased. It is expected that the new rolling stock will replace old trains on the Circle and Arbatsko-Pokrovskata lines. </p><p><strong>19 </strong></p><p><strong>New equipmeNt </strong></p><p>In 2010 we continued modernization&nbsp;done by a specially developed computer </p><ul style="display: flex;"><li style="flex:1">of ventilating shafts and replacement </li><li style="flex:1">programmes. </li></ul><p>of obsolete ventilating units for the new ВОМ-16Р, ВОМ-20 and ВГПМ- 20 types. Totally modernized were 13 ventilating shafts.&nbsp;Several older ВОМД type ventilating units were <br>Escalators maintenance plan included: major repairs of 57escalators, mid-life repairs of 9 escalators and repairs of units and parts on 58 escalators. 4 129 steps 8279,59 provided with different types of rotors&nbsp;linear meters of hauling chains were (V-belt) instead of rotors with direct&nbsp;mended. 7 820 steps were replaced drive (ВОМ-14Р-type). The developed&nbsp;and 6 285,6 linear meters of new technology and availability of spare parts allow for further modernization of ВОМД –type ventilating systems. Another item met in our modernization plan was replacement of 71,2kms hauling chains installed. Four lifts were installed at Mitino station and one at each of the following stations: Volokolamskaya, Dostoyevskaya, Mariina Roshcha, Skobelevskaya, Slavyanski Bulvar and Mitino stations. At present the total number of lifts in the system is 60. The safety improvement programme stipulated for reconstruction of signalling devices on Arbatsko-Pokrovskaya line, namely at Kievskaya station. The reconstruction process included installation of the АЛС-АРС-ПС automatic signalling&nbsp;device with an automatic speed control on the line section between Smolenskaya and Park Pobedy station complemented by an automatic blocking device without auto stops and protected sections. Those&nbsp;measures made it possible to drive trains without assistants. Safety has always been the priority </p><ul style="display: flex;"><li style="flex:1">item in our modernization plan. </li><li style="flex:1">of track, 49 switches and 11,9 thou- </li></ul><p>sand sleeper pads. Apart from that 6,5 kms of rails on a new section of Liublinsko-Dmitrovskaya line from Trubnaya to Mariina Roshcha station were introduced into service. Part of it (4,55km) was equipped with a new kind of rail fastenings (ВГС 5-65-type that would dampen vibration and lower noise levels in station premises and in <br>The items fulfilled were: upgrading of the integrated radio information system (ЕРИС-М) to increase functional reliability of the system in emergency situations, a new kind of CCTV systems were installed at Shchelkovskaya station on Arbatsko-Pokrovskaya line. New models of turnstiles (YT- 2000 and YT-2005) were installed at the apartment houses in the near vicin-&nbsp;all stations between Krylatskoye and ity). At present similar works are being performed on Arbatsko-Pokrovskaya and Filyovskaya lines. We also purchased 13 modernized flaw detectors for keeping rails in a good operating condition. They register the detected results while their interpretation is <br>Kurskaya on Arbatsko-Pokrovskaya line, Oradnoye on SerpukhovskoTimiryazevskaya line and Sokol on Zamoskvoretskaya line. New software was developed and imbedded to prevent from counterfeit Ultralight cards usage. </p>

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