A Division of Standard Parking
A PROPOSAL FOR Town of Telluride Removal, Installation and Maintenance of New Multi‐Space Parking Pay Stations
Presented On September 30, 2011
Proposal Telluride Colorado September 29, 2011
Mountain Parking Equipment & SP Plus Maintenance Proposal Telluride Colorado September 29, 2011—Page 1
Executive Summary Enclosed you will find our proposal to provide parking technology services to the Town of Telluride. All services proposed are turnkey projects that include the labor, material, and equipment to uninstall existing Multi‐Space meters and install new Multi‐Space meters. All installation and services is in compliance with current environmental standards.
Selecting SP Plus Maintenance & Mountain Parking Equipment
SP Plus Maintenance is a division of Standard Parking that provides parking technology installation, paving and repair service, Painting, sweeping, washing, restoration, lighting and exterior maintenance services. Standard Parking’s long history of Excellence in Execution is now extended to SP Plus Maintenance.
We’ve created strategic partnerships in specialty areas of our business. Our partnerships are developed so that our customers recognize great value and the highest levels of quality. Our partners are all pre‐ qualified and selected based on our stringent screening process. We are proud to be a partner with Mountain Parking Equipment a select vendor who we have worked with to develop this proposal.
Together we provide unparalleled quality, years of site specific experience, a fantastic team, financial stability, and everything you need to have confidence in your decision to select SP Plus Maintenance & Mountain Parking Equipment.
Confidence in Your Selection ‐ The SP Plus Maintenance & Mountain Parking Equipment Difference
At SP Plus® Maintenance, we know firsthand that professional and competent maintenance services are critical to the bottom‐line success of a property. Real estate owners and managers of all property types trust SP Plus® Maintenance to perform all their critical maintenance tasks.
Quality: In the world of property management, professional dan competent maintenance services are critical to bottom‐line success. SP Plus Maintenance helps municipalities, universities, retail centers, office complexes, residential buildings, parking garages and other properties meet their exacting maintenance requirements. As a service line of Standard Parking, one of the country’s premier parking management services companies, we know firsthand that superior maintenance helps send a positive message to property tenants and customers. Real estate owners and managers trust SP Plus Maintenance to perform all of their critical maintenance tasks. No other bidder will perform to the exacting standards as those managed and implement by the SP Plus Maintenance partnership. SP Plus
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Maintenance ensures the highest standards for quality control and stringent hiring procedures. Revenue Control Automation
SP Plus provides a turnkey solution to maximize the return on investment gained from procuring new equipment. Through our Advanced Parking TechnologyTM operating division, our Standard Equipment SM & Technology Upgrade Program services (Setup) leverage cutting‐edge technology, experienced equipment experts and superior revenue control procedures to manage an equipment implementation project from initial design to ongoing maintenance. We believe the installation of improved and customized automation within the Town of Breckenridge can significantly impact net parking revenues.
Cost efficiency: Volume purchasing saves our clients money, while electronic procurement streamlines invoicing and validates expenses. State of‐the‐art information systems allow us to supply all the data our clients need to stay on top of their expense and budget requirements.
Attention to detail: We always bear in mind that attention to the less obvious details of property maintenance can make a dramatic impact in creating inviting, user‐friendly environments. We make properties shine by attending to the details.
Communication: No other company has a comparable communication conduit to the Parking Management Office than that of SP Plus Maintenance. This communication is important for coordinating and communicating project schedules, parking alternatives, and other matters. Our team will have excellent communication with your team, provide for appropriate scheduling, coordinate material delivery, and ensure quality execution from start to finish.
Employee Appearance: All employees will be neatly uniformed and well‐groomed at all times.
Experience has demonstrated that proper attire and grooming enhance employee performance as well as sheer appearance. All employees will be provided with proper protective gear.
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Goals & Objectives 1. Significantly Reduce Operating Costs a. Eliminate/Reduce Labor Dependency in management of the equipment b. Reduce repair/maintenance costs of existing equipment 2. Virtually Eliminate Revenue Shrinkage & Theft 3. Reduce Administration Costs Associated with Cash 4. Maintain a Completely Auditable System (Close Loop‐holes) 5. Gain More Accurate Reporting 6. Improve Customer Service Levels a. Accept Credit Cards/faster transaction speeds b. Increased efficiency and more user friendly 7. Improve the appearance of the streets with the new Luke II multi‐space meter
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Client Requirements & the Proposed Solution
System Design Mountain Parking & SP Plus Maintenance are pleased to propose the LUKE II pay station to address the town of Highlights Telluride’s need for Pay‐and‐Display/Pay‐by‐Space/Pay by License Plate parking meters. In preparing this submission, Best‐in‐class security – PCI compliant and PA‐DSS certified we have provided a solution and level of support that will be another flagship installation for the LUKE II pay station. Pay‐by‐Space, Pay‐and‐Display, and Pay‐by‐License Plate in one unit LUKE is currently deployed throughout North America in offering maximum flexibility major cities, universities, and parking operators including: Fully integrated with Parkmobile and Chattanooga, Charlotte, Fort Lauderdale, Galveston, Verrus Pay‐by‐Phone systems Houston, Milwaukee, and Tampa, Redwood City, Fully integrated with StreetSmart and Riverside, West Hollywood, Glendale, and Ventura. Park Assist in‐grounds sensor LUKE II is easy to use, has an attractive design, a full color Industry‐leading power management screen, a range of online services, integration capabilities system with third‐party technologies, and the flexibility necessary Proven experience with multiple to manage a parking system. communications protocols Our proposal is for LUKE II pay stations to outfit the Open architecture, which facilitates proposed site locations throughout the Town with integration with third‐party applications and services recommendations for an integrated Enforcement solution. Options have alson bee quoted to provide Integration with leading enforcement connectivity to all units through our Enterprise handheld systems Management System (EMS) that delivers real‐time credit Intuitive user interface card processing, monitoring, alarming, and reporting. LUKE II will meet the business and functional objectives of the Town of Telluride by delivering the following benefits:
Improved Management Information LUKE II provides comprehensive information and reports for enhanced management of your parking operations. LUKE II communicates with DPT’s EMS, which means the Town of Telluride will benefit from real‐time credit card processing, real‐time access to information on all of its pay stations, an ability to update rates and receipt headers/footers on each pay station remotely, and the capability to receive proactive notification of issues that include low paper, low voltage, and attempted vandalism.
Increased Payment Flexibility In addition to accepting coins, credit cards and bills, LUKE II can be configured to accept coupons, issue receipts, and communicate with other non‐cash payment systems that include campus cards, cell phones, and POM‐ and PXT Payments‐enabled (formerly Parcxmart) smart cards.
Best‐in‐Class Security Digital Payment Technologies was the first and is currently one of only three multi‐space vendors to have its equipment third‐party validated to meet the Payment Application Data Security Standard (PA‐
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DSS) for credit card‐enabled units. Being the first to meet these requirements is a good indication of their commitment to ensure its products meet these criteria in the future. LUKE II and EMS are also two of the few products in the parking industry to be validated by a third‐party auditor to ensure they meet the strict data security guidelines as laid down by the Payment Card Industry (PCI) Data Security Standard. Confirmation of DPT’s status may be found by reviewing the lists of Compliant Service Providers and Validated Payment Applications on Visa’s Web site at www.visa.com/cisp or the List of Validated Payment Applications on the PCI Security Standards Council Web site at https://www.pcisecuritystandards.org/approved_companies_providers/vpa_agreement.php. The PCI Data Security Standard is very high. LUKE II provides advanced physical and data security. For physical security, LUKE II’s cabinet design is made from 12 gauge cold rolled steel or stainless steel with no pry points and six separate locking points to minimize theft and vandalism.
Industry‐Leading Power Management System DPT’s recent innovation—RADIUS—is a complete re‐design of the LUKE II pay station’s power management system. The two‐year engineering project reviewed and re‐designed almost every component of the LUKE II pay station to reduce power consumption by over 75 percent. This significant power reduction allows for greater performance, lower maintenance, and broader location flexibility in solar‐powered on‐street parking operations. In addition to the power reductions, RADIUS units operate in a varied temperature range. They also have more sensors – two temperature sensors, one humidity sensor, two current sensors, and one voltage sensor – to provide operators with greater insight into the operation of the LUKE II units.
Open Architecture Integration with Third‐Party Applications and Services LUKE II and EMS are designed with technology platforms that can prepare the NAME OF CITY HERE to meet its requirements in a number of ways: . Integration with Pay-by-Phone technologies – DPT, Parkmobile, and Verrus Mobile Technologies have successfully combined technologies to integrate Pay-by- Phone parking and meter/back-office technology. Pay-by-Phone integration can provide capabilities that include: Allowing consumers to pay for parking by phone or at the meter. Text message reminders before parking expires. Consolidating enforcement on a wireless device. Pay-by-Phone data information is sent from the Pay-by-Phone provider to a centralized enforcement database using standard, secure Internet protocols. In some cases, integration also allows consumers to purchase parking via the DPT pay station and then extend the parking time remotely via the Pay-by-Phone service using a phone number printed on the back of the receipt. . Integration with leading enforcement handheld systems – The release of Digital API is now resulting in even more third-party support as complementary technology manufacturers such as handheld enforcement vendors wirelessly collect Pay-by- Space data from the DPT pay stations. These enforcement vendors include Complus Data Innovations, ParkTrak, and T2 Systems.
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. Integration with License Plate Reading (LPR) Systems – The Digital API includes integration with LPR providers, Tannery Creek and Genetec. This solution allows for an LPR equipped vehicle to patrol lots and instantly display whether a vehicle is in violation or not. . Third-party technology support – DPT has proven support with the widest range of third-party technologies that include campus cards, credit card processors, and smart cards.
Distinctive Pay Station Design LUKE II delivers a distinctive and visually pleasing design and exterior finish that will enhance the Town of Telluride streetscape. The theme for LUKE II’s mechanical design is “retro‐inspired, contemporary.” The result is a look which is instantly recognizable as parking related, but with all the capabilities required for modern, on‐street parking including a 38 key full keypad, with tactile, audible, and visual feedback, and a standard full color 640 x 480 resolution screen. The keypad is simple and easy to use, enabling quick license plate entry, even with gloves on.
Future Capabilities The Town of Telluride investment in technology will be for a number of years so it will be important to select a vendor which has proven its ability to adapt to new requirements as these arise. LUKE II is best suited to address the Towns immediate requirements. Mountain Parking & SP Plus are uniquely positioned to address future requirements that are likely to arise over time through its extensible open architecture.
Cost‐Effective Equipment Maintenance Easy access and minimal tools required mean low downtime and low overall cost of ownership.
Comprehensive Installation, Training, and Support Mountain Parking & SP plus meet all of the Town of Telluride’s requirements for installation and training. Our team is local and will provide local installation, training, parts, and warranty service. If our team is selected for this contract, we will provide the best local service. In addition to the installation, training, and warranty service, Digital Payment Technologies in conjunction with our local team will offer 24/7 customer support to provide the Town with the best service offering in the industry. Mountain Parking & SP Plus Maintenance have rapidly growing client base that includes cities, universities, parks and recreation facilities, transportation facilities, and private parking operators. In addition to our reputation as a dependable, reliable developer of superior technology, our team also prides itself in its customer service. We encourage the Town of Telluride to contact the references contained in our proposal. These references will provide further evidence of our team’s commitment to product quality, technical advancement, and superior customer service.
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Project Analysis: Objectives Solution
Objectives Solution
. Increase revenue / Roll out Pay Parking . Advanced pay stations which take multiple payment options, including credit cards
. Improve enforcement efficiency . Enforcement LPR vehicles integrate with pay stations so officers will see which stalls are not paid
. Improve efficiency of collections . EMS reports show when a machine needs to be collected
. Manage Monthly / Semester Permits . PBL allows for license plate input for regular paid parkers so LPR system does not generate false violations. ParkMobile Virtual Hangtag system allows for online management and permit purchasing.
. Procure within budget or with cash flow . Capital lease option offers the ability to pay with cash flow and not effect current budget
. Comprehensive reporting . EMS reports include revenue, audit, stall reports, collections, etc.
. Remote configuration of parking rates . BOSS software remotely allows for rate changes
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Solution Overview: LUKE II Pay Station The LUKE pay station was introduced in 2004 and is built upon the success and experience gained from the Intella‐ Pay pay stations deployed throughout North America for the last 12 years. LUKE II takes the key benefits of LUKE, that include ease of use, security and flexibility, and adds unmatched technical capabilities and improved flexibility, services, and features. LUKE municipal clients include Charlotte, NC; Fort Lauderdale, FL; Galveston, TX; Glendale, CA; Houston, TX; Milwaukee, WI; Tampa, FL; Redwood City, CA; Riverside, CA; Ventura, CA; and West Hollywood, CA. Key components of the DPT solution include: . The LUKE II pay station . BackOffice Support System (BOSS) . EMS online management system Each of these components will be briefly discussed. Additional details can be found in the product brochures contained in the appendices.
LUKE II Pay Station LUKE II delivers a visually distinctive design and exterior finish that will enhance the [[[CLIENT NAME]] urban landscape. Some of the outstanding features and benefits of the pay station include: . Instantly recognizable . Multilingual support . Multiple payment methods: coin, bill, credit cards, smart cards, cell phone, coupons, campus cards . Support for Pay-and-Display, Pay-by-Space, and Pay-by-License Plate . Remote configuration and rate updates . Color screen to deliver information services such as local maps, special events, and advertising . Ease of collection . Support for contactless payments . Comprehensive management reports . Modular design allows for quick and easy maintenance, upgrades, and component replacement . Robust cabinet design to support the highest levels of physical security
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. PCI compliant and PA-DSS validated credit card data security
BOSS Management Software All pay stations in the field are supported by best‐in‐class BOSS. The BOSS software will allow the Town of telluride to: . Create multiple rate structures (hourly, daily, incremental, blended, special events, different vehicle types) . Create space-specific rates . Update rates, configuration settings, and ticket headers and footers remotely . Customize prompts in multiple languages . Generate industry-leading reports for operations and accounting departments remotely and in real-time
EMS To leverage the power of the LUKE II technology to deliver advanced Web‐based real‐time applications, Our team is pleased to include EMS. EMS is an Internet‐based portal that facilitates the networking of all pay stations so that the Town of telluride can manage its parking operations in real ‐time from any Internet‐enabled computer. The EMS Server is located off‐site and is accessible through the Internet from anywhere that an Internet browser is installed. Highlights of the EMS solution include: . Real-time credit card processing . Real-time reporting . Real-time text messages sent to any Web-enabled device (computer, PDA), cell phone, and pager . Add time capability in Pay-by-Space and Pay-and-Display environments . Digital API for third-party technology integration (that is, enforcement handheld devices and accounting systems) Together, these components offer the most powerful multi‐space parking solution in the industry.
Proposal Exceptions SP Plus & Mountain Parking Equipment propose a lease option of the equipment for 36‐months as opposed to 60‐months. In addition the enclosed cost proposal does not include a performance bond. Should a performance bond be added to the requirements at a later date, the cost will be adjusted as necessary.
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Mountain Parking Equipment & SP Plus Maintenancetenance Advantages & Differentiators
Parking Exclusive Locally Owned in Installation and partnership with a Service Support National company
Over 150 Local 8 Full Time Office Installations Support Staff
Mountain Parking 10 Local Exclusive Equipment Service Digital Payment & Capable Staff Technologies Members SP PLUS Maintenance
Over 30 Years of Local business 12 Full‐Time growth Staff Members
Service Veteran / Organization Experienced Based on Project Knowledge Manager Transfer
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Superior Local Service Organization
Largest support staff in Colorado including 10 local service capable staff members 30 years of company experience installing and servicing parking control systems in Colorado Combined 60+ years of experience installing and servicing parking control systems Typical service call response time between 1 and 3 hours with managed dispatch for even quicker response times for emergencies Long Term relationship with Digital Payment Technologies (Luke Multi‐Space Meter) headquarters and factory Full set of office equipment for local diagnosis and repair Service technicians are Luke factory trained and certified with ongoing local office training and technician development Mountain Parking Equipment provided service vehicles to ensure reliable transportation for service technicians Local office/warehouse stocked with an exhaustive set of replacement parts
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Ongoing Project Team Mountain Parking Equipment and SP Plus Maintenance have an established team based around professionalism and continuous growth. Outlined are key staff members that will be important to the project installation as well as the ongoing lifetime of the parking system for the highest quality installation and long term management solution for any parking application. We apply a unique project management solution in which each one of our installation technicians manages different projects so that each member of our installation staff has the ability and knowledge to take a project from start to completion with attention to detail, resulting in an installation team with unmatched ability, providing the best in client satisfaction. Scott Souder, President. Scott formed Mountain Parking Equipment in 1993 after a long tenure of working on and developing parking equipment, and has since expanded the company while maintaining attention to detail in every aspect of the business. Scott oversees every aspect of the business but still maintains detailed knowledge for every project, giving him the ability to be a resource for any occurrence or question that needs to be directed. Scott still maintains a large role in project sales and oversees the direction of Mountain Parking Equipment. John Conway, SP Plus Regional Manager. John has been in parking management and operations for 17‐years and currently is responsible for operations in Arizona, Northern California, Utah and Colorado. John is responsible for multiple operating segments including municipal on‐street parking for the City of Mesa Arizona and several off ‐street operations that include the use of multi‐space meters. John will assist in the planning and execution of the project in order to ensure a smooth transition of new meters. Zach Souder, Vice President – Sales and Service. While growing up, Zach was exposed to all aspects of the development of Mountain Parking Equipment. Throughout his schooling he worked through his summers and then graduated high school early to fulfill a full time role in the organization while completing college degrees at nights and online. Through that, Zach has experience in every aspect of the organization, from installation and service to sales and management. He has played a pivotal role in the development of Mountain Parking Equipment, putting in place organizational structures to constantly develop growth and improve each aspect of the organization, giving Mountain Parking Equipment the leading edge in providing the best client satisfaction for a long term parking solution. Ryan Welsh, Senior Installation Project Manager. As the first employee hired with Mountain Parking Equipment, Ryan has developed a long tenure filled with experience and attention to detail. His experience not only is shown in all of the installations by Mountain Parking Equipment, but also gets used by all other technical aspects of the company, diversifying his knowledge and skill‐set, giving Mountain Parking Equipment a solid technical foundation across the board. His role as project manager is the overall responsibility for the successful planning and execution of the project. This includes deployment and management of technical services personnel throughout the installation. The project manager schedules equipment delivery and installation, coordinates with necessary contractors, and performs end‐user training sessions. Responsibilities also include installation, programming, and training of Amano McGann facility management software. Ryan Welsh – Select Qualifications: 11 year Mountain Parking Equipment employee Factory‐trained and certified by Amano Cincinnati
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Project Manager for most of Mountain Parking Equipment’s existing locations Large contributing role in training all of Mountain Parking Equipment’s technical employees Experience in working with all kinds of parking equipment and electrical/mechanical products giving him an encompassing view of electrical functions and processes Proficient in Microsoft applications including Visio for installation drawings
Thomas Crossno, Installation Technician/Project Manager. Tom has years of experience in the low voltage control systems world. Once the manager/partner of a gate operator business, he has plenty of experience in the mechanical, as well as managerial, portion of the low voltage industry. Tom’s role as installation technician includes installation and training of parking and revenue control equipment according to installation scheduling. He is also often project manager for many installations with a proficiency in bringing a project from start to completion for a complete “turn‐ key” solution. Marty Roberts, Installation Technician. Before his tenure with Mountain Parking Equipment, Marty worked as a technical manager for a local operations company on parking and revenue control equipment. He has years of experience working on equipment in the very specialized parking‐ control world. He has experience managing projects and understands every need a project demands. His unique experience in the operator world gives him a perspective of knowing exactly what is needed for the end‐user of a project. William Patterson, Service Technician. William has been with Mountain Parking Equipment for 4 years with years of prior experience in service and mechanical troubleshooting. His customer oriented mindset has provided all of Mountain Parking Equipment’s clients with friendly service and a sincere smile. His service oriented mindset has always provided Mountain Parking Equipment with ongoing positive feedback. Jesus Ruiz, Service Technician. Jesus is another Mountain Parking Equipment representative with a hard work ethic and a drive for positive education. He is also finishing his schooling for completion of a bachelor’s degree in electrical and communications engineering. Jesus shows a determined work ethic and puts forward a strong effort in whatever is needed for his service and occasional installation requirements. Jason Cook, Service Technician. Jason is the main service technician for our Colorado Springs office. He has college certification for electronics at a technical institute and shows great aptitude in the field of parking and revenue control equipment. Jason’s primary responsibilities with Mountain Parking Equipment include service for the Colorado Springs area as well as primary shop technician when it comes to troubleshooting and repairing “on the bench.” Steve Crossno, Service Dispatch and Inside Sales. Among his many responsibilities with Mountain Parking Equipment, Steve receives and co‐ordinates the majority of calls that come into our service line. With that, he maintains client relationships and provides a contact point for the needs of any of our clients including service, training, and supplies.
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Before he started working mainly in the main office he was a field technician which gave him experience to work with all clients no matter the needs for their location.
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Project Management Experience
. City of Fort Collins . Granite Tower Granite Properties/Standard Parking
. City of Colorado Springs Garages . Denver Place City of Colorado Springs/ Standard LBA Realty/ Standard Parking Parking . Broadmoor Hotel . Colorado State Bank LBA Realty/ Standard Parking . Independence Plaza . Spire Cushman Wakefield/ Standard Parking JE Dunn/ Nichols Partnership . Denver Pavilions . Denver Performing Arts Complex Brookfield Properties/ Central Parking City and County of Denver . 1400 Wewatta . Writer’s Square Crestone Partners ACF Property Management/ Standard Parking . 555 17th Street . 1125 17th Street Cushman Wakefield Transwestern/ Standard Parking . 1660 Lincoln . North Creek LCS Associates/ Alliance Realty Western Development Group/ Standard Parking . 1001 17th Street . Denver Sheraton Standard Parking Sheraton/Towne Park . 1801 California . 17th and Grant Grubb and Ellis/ Standard Parking ECI Investment Advisors / Central Parking . Plaza Garage . 1745 Sherman Ampco System Parking BROE/Central Parking
. 1670 Broadway . Henderson Garage Cushman and Wakefield/ Standard University of Colorado/Standard Parking Parking . Colorado Springs Airport . Plaza Tower One Colorado Springs Airport/ Ampco CB Richard Ellis/Alpha Park Airport Parking
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. 1755 Blake First Century Development/ Grubb and Ellis
Overview of Project Management Process Installing a new parking system always presents a challenge, whether implementing a single facility or multi‐facility operation. Our standardized project management process provides value to our clients by ensuring efficient completion of tasks, proper coordination with on‐site management, and a successful system rollout.
Upon award of Contract: . Identify client’s project coordinator . Discuss client’s preferences for installation timing . Coordinate with on‐site parking management to understand any logistical limitations and best times for lane closures . Order and mobilize parking equipment . Provide client with system setup documentation (rates, policies, cc merchant setup, etc.) hOne Mont (Approximately) Prior to Installation: . Present preliminary installation plan to client and discuss any requested changes . Coordinate with on‐site parking management in ordering parking ticket stock and ordering/distributing parking access cards . Discuss with client how new equipment will be introduced to parkers, if necessary
On‐site Installation: . Schedule a “kick‐off” meeting . Review installation plan with client and on‐site parking management . Deliver and mobilize parking equipment on‐site as needed . Coordinate with client and on‐site parking management on lane closures . Install hardware and software per installation plan.
One Week (Approximately) Prior to System Turn On: . Finalize software programming and configuration settings . Conduct systems check on all components . Coordinate with on‐site parking management to introduce new system to parkers . Extensive group/individual training sessions for all supervisory staff members . Clarify all outstanding issues and questions . Finalize any outstanding installation items
W eek of System Turn On: . Conduct systems check on all components . Review operation procedures with on‐site parking management . Provide a service technician on‐site to assist parkers and management with the new system, if necessary . Review upcoming warranty and maintenance plan
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System Training Program Included in this proposal is complete training of management staff prior to having the system go live. We will train your team on basic parking equipment operations, first response troubleshooting, and end‐ user maintenance procedures. Luke II Multi‐Space meter is designed with multiple applications all connected to a common SQL Server Database. Our project manager will thoroughly train your staff on each BOSS software module included in this proposal. Also included in this proposal is a recurrent software training session. We will establish a time several weeks after installation that would be convenient for your staff to conduct a refresher course as well as to answer any questions to real‐life scenarios utilizing your own database. Please note that for the do‐it‐yourselfers, the BOSS software contains Context‐Sensitive Help pages for self‐training. In addition to Mountain Parking Equipment’s site specific training, Digital Payment Technologies provides various training options to ensure proper and full use of the Boss software. They offer on‐site instruction and even web training. A common challenge faced by parking facilities everywhere is the high turnover rate of entry‐level personnel. Let Mountain Parking Equipment & SP Plus Maintenance help you to keep your staff’s competency at a level to maximize your investment. You may choose to schedule training on a recurrent basis or just call us as‐needed – we’ll be ready to bring your new hires up to speed, to refresh your retained staff and to answer any questions that may have occurred since we’ve last paid a visit.
Training Program Customized Syllabus & Checklist Individual Software Application Training Follow‐up Training Session 3 to 6 Weeks After Go‐Live Date First Response Troubleshooting of Equipment Daily/Weekly Maintenance Procedures for Equipment Getting Started help with Software Manuals Comprehensive Equipment & Software Manuals
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Recent System Projects | Local Client References
555 17th Street Completed Q3 2008
Patrick Finé Portfolio Manager Cushman & Wakefield of Colorado, Inc. (303) 951‐2032 patrick.fine@555‐17th.com
3 Entry/Exit Lanes of Equipment 1 Central Pay Station (AGP‐7800) 2 Credit Card Exit Stations Accounts Payable Software Module
Colorado Springs Airport Completed Q4 2008
Eric L. McClung Ampco System Airport Parking (719) 591‐1293 ext. 4308 [email protected]
20 Entry/Exit Lanes of Equipment 7 Pay in Lane Machines (AGP‐6800) 4 Fee Computers (for peak times) 35,000 transient parkers per month ticket count
Denver Pavilions Completed Q4 2008
Bob Dreith Area Manager Central Parking System (303) 572‐6680 [email protected]
6 Entry/Exit Lanes of Equipment 4 Central Pay Stations (AGP‐7800) 4 Credit Card Exit Stations 35,000 transient parkers per month ticket count
Denver Performing Arts Complex Completed Q3 2009 Luke Sean Mackin Parking Operations Manager City and County of Denver (720) 913‐4548 [email protected]
17 Entry/Exit Lanes of Equipment 17 Lanes with AVI 8 Fee Computers configured for exit pay or event pre‐pay
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Cost proposal
Quantity Unit Unit Price Cost Removal of Existing Parking Pay Stations 35 Each$ 259.62 $ 9,087.50 Salvage or Reuse Value for Removed Parking Stations (Credit) 35 Each $ ‐ $ ‐
Deliver, Installation and Activation of New Parking Pay Stations (Labor) 38 Each$ 1,376.80 $ 48,188.00
On Site Training 1 Each$ 450.00
Annual Lease Purchase Amount for Five Year Term (Equipment) 1 Each $ ‐
Annual Fee for All Maintenance and Repair (Year 1) 1 Each $ 40,468.00
Cost of Extended Warranty Beyond One Year Warranty Period $ 55,747.50
Shipping 38 Each $ 341.31 $ 12,970.00
New Pay Stations 38 Each$ 9,709.59 $ 368,964.42
Credit Card Transaction Fee for Parking Pay Station 1 Each HOW ABOUT EMS
Monthly EMS (monthly Cost) *****Not calculated In the Total****** 38 Each $ 45.00 $ 1,710.00
Monthly Data "Real Time" wirless (monthly Cost) *****Not calculated In the Total****** 38 Each$ 35.00 $ 1,330.00 Yearly Project Cost: Year 1 $ 535,875.42 Year 2 $ 55,747.50 Year 3 $ 55,747.50 Year 4 $ 55,747.50 Year 5 $ 55,747.50 Total Project Cost $ 758,865.42
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Acceptance & Authorization THE PRICES, DELIVERABLES, SPECIFICATIONS AND CONDITIONS ARE SATISFACTORY AND ARE HEREBY ACCEPTED. MOUNTAIN PARKING EQUIPMENT IS AUTHORIZED TO PERFORM THE WORK AS SPECIFIED. IN ADDITION 50% OF TOTAL COST DUE UPON COMMENCMENT OF THE JOB.
AGREED ON BEHALF OF CLIENT: DF
SIGNATURE
PRINT NAME AND TITLE
DATE
Billing Address (please mark corrections) Client PO Number Prepared by:
John D. Conway, CPFM Regional Manager, SP Plus Maintenance 1675 Broadway, Suite 2160 Denver, CO 80202 (303) 628‐9012 [email protected]
John Conway, Regional Manager SP Plus Maintenance 1675 Broadway, Suite 2160 Denver, CO 80202 (303) 628‐9012 [email protected] Products Overview
Mountain Parking Equipment & SP Plus Maintenance