A PROPOSAL for Town of Telluride Removal, Installation and Maintenance of New Multi‐Space Parking Pay Stations
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A Division of Standard Parking A PROPOSAL FOR Town of Telluride Removal, Installation and Maintenance of New Multi‐Space Parking Pay Stations Presented On September 30, 2011 Proposal Telluride Colorado September 29, 2011 Mountain Parking Equipment & SP Plus Maintenance Proposal Telluride Colorado September 29, 2011—Page 1 Executive Summary Enclosed you will find our proposal to provide parking technology services to the Town of Telluride. All services proposed are turnkey projects that include the labor, material, and equipment to uninstall existing Multi‐Space meters and install new Multi‐Space meters. All installation and services is in compliance with current environmental standards. Selecting SP Plus Maintenance & Mountain Parking Equipment SP Plus Maintenance is a division of Standard Parking that provides parking technology installation, paving and repair service, Painting, sweeping, washing, restoration, lighting and exterior maintenance services. Standard Parking’s long history of Excellence in Execution is now extended to SP Plus Maintenance. We’ve created strategic partnerships in specialty areas of our business. Our partnerships are developed so that our customers recognize great value and the highest levels of quality. Our partners are all pre‐ qualified and selected based on our stringent screening process. We are proud to be a partner with Mountain Parking Equipment a select vendor who we have worked with to develop this proposal. Together we provide unparalleled quality, years of site specific experience, a fantastic team, financial stability, and everything you need to have confidence in your decision to select SP Plus Maintenance & Mountain Parking Equipment. Confidence in Your Selection ‐ The SP Plus Maintenance & Mountain Parking Equipment Difference At SP Plus® Maintenance, we know firsthand that professional and competent maintenance services are critical to the bottom‐line success of a property. Real estate owners and managers of all property types trust SP Plus® Maintenance to perform all their critical maintenance tasks. Quality: In the world of property management, professional dan competent maintenance services are critical to bottom‐line success. SP Plus Maintenance helps municipalities, universities, retail centers, office complexes, residential buildings, parking garages and other properties meet their exacting maintenance requirements. As a service line of Standard Parking, one of the country’s premier parking management services companies, we know firsthand that superior maintenance helps send a positive message to property tenants and customers. Real estate owners and managers trust SP Plus Maintenance to perform all of their critical maintenance tasks. No other bidder will perform to the exacting standards as those managed and implement by the SP Plus Maintenance partnership. SP Plus Mountain Parking Equipment & SP Plus Maintenance Proposal Telluride Colorado September 29, 2011—Page 2 Maintenance ensures the highest standards for quality control and stringent hiring procedures. Revenue Control Automation SP Plus provides a turnkey solution to maximize the return on investment gained from procuring new equipment. Through our Advanced Parking TechnologyTM operating division, our Standard Equipment SM & Technology Upgrade Program services (Setup) leverage cutting‐edge technology, experienced equipment experts and superior revenue control procedures to manage an equipment implementation project from initial design to ongoing maintenance. We believe the installation of improved and customized automation within the Town of Breckenridge can significantly impact net parking revenues. Cost efficiency: Volume purchasing saves our clients money, while electronic procurement streamlines invoicing and validates expenses. State of‐the‐art information systems allow us to supply all the data our clients need to stay on top of their expense and budget requirements. Attention to detail: We always bear in mind that attention to the less obvious details of property maintenance can make a dramatic impact in creating inviting, user‐friendly environments. We make properties shine by attending to the details. Communication: No other company has a comparable communication conduit to the Parking Management Office than that of SP Plus Maintenance. This communication is important for coordinating and communicating project schedules, parking alternatives, and other matters. Our team will have excellent communication with your team, provide for appropriate scheduling, coordinate material delivery, and ensure quality execution from start to finish. Employee Appearance: All employees will be neatly uniformed and well‐groomed at all times. Experience has demonstrated that proper attire and grooming enhance employee performance as well as sheer appearance. All employees will be provided with proper protective gear. Mountain Parking Equipment & SP Plus Maintenance Proposal Telluride Colorado September 29, 2011—Page 3 Goals & Objectives 1. Significantly Reduce Operating Costs a. Eliminate/Reduce Labor Dependency in management of the equipment b. Reduce repair/maintenance costs of existing equipment 2. Virtually Eliminate Revenue Shrinkage & Theft 3. Reduce Administration Costs Associated with Cash 4. Maintain a Completely Auditable System (Close Loop‐holes) 5. Gain More Accurate Reporting 6. Improve Customer Service Levels a. Accept Credit Cards/faster transaction speeds b. Increased efficiency and more user friendly 7. Improve the appearance of the streets with the new Luke II multi‐space meter Mountain Parking Equipment & SP Plus Maintenance Proposal Telluride Colorado September 29, 2011—Page 4 Client Requirements & the Proposed Solution System Design Mountain Parking & SP Plus Maintenance are pleased to propose the LUKE II pay station to address the town of Highlights Telluride’s need for Pay‐and‐Display/Pay‐by‐Space/Pay by License Plate parking meters. In preparing this submission, Best‐in‐class security – PCI compliant and PA‐DSS certified we have provided a solution and level of support that will be another flagship installation for the LUKE II pay station. Pay‐by‐Space, Pay‐and‐Display, and Pay‐by‐License Plate in one unit LUKE is currently deployed throughout North America in offering maximum flexibility major cities, universities, and parking operators including: Fully integrated with Parkmobile and Chattanooga, Charlotte, Fort Lauderdale, Galveston, Verrus Pay‐by‐Phone systems Houston, Milwaukee, and Tampa, Redwood City, Fully integrated with StreetSmart and Riverside, West Hollywood, Glendale, and Ventura. Park Assist in‐grounds sensor LUKE II is easy to use, has an attractive design, a full color Industry‐leading power management screen, a range of online services, integration capabilities system with third‐party technologies, and the flexibility necessary Proven experience with multiple to manage a parking system. communications protocols Our proposal is for LUKE II pay stations to outfit the Open architecture, which facilitates proposed site locations throughout the Town with integration with third‐party applications and services recommendations for an integrated Enforcement solution. Options have alson bee quoted to provide Integration with leading enforcement connectivity to all units through our Enterprise handheld systems Management System (EMS) that delivers real‐time credit Intuitive user interface card processing, monitoring, alarming, and reporting. LUKE II will meet the business and functional objectives of the Town of Telluride by delivering the following benefits: Improved Management Information LUKE II provides comprehensive information and reports for enhanced management of your parking operations. LUKE II communicates with DPT’s EMS, which means the Town of Telluride will benefit from real‐time credit card processing, real‐time access to information on all of its pay stations, an ability to update rates and receipt headers/footers on each pay station remotely, and the capability to receive proactive notification of issues that include low paper, low voltage, and attempted vandalism. Increased Payment Flexibility In addition to accepting coins, credit cards and bills, LUKE II can be configured to accept coupons, issue receipts, and communicate with other non‐cash payment systems that include campus cards, cell phones, and POM‐ and PXT Payments‐enabled (formerly Parcxmart) smart cards. Best‐in‐Class Security Digital Payment Technologies was the first and is currently one of only three multi‐space vendors to have its equipment third‐party validated to meet the Payment Application Data Security Standard (PA‐ Mountain Parking Equipment & SP Plus Maintenance Proposal Telluride Colorado September 29, 2011—Page 5 DSS) for credit card‐enabled units. Being the first to meet these requirements is a good indication of their commitment to ensure its products meet these criteria in the future. LUKE II and EMS are also two of the few products in the parking industry to be validated by a third‐party auditor to ensure they meet the strict data security guidelines as laid down by the Payment Card Industry (PCI) Data Security Standard. Confirmation of DPT’s status may be found by reviewing the lists of Compliant Service Providers and Validated Payment Applications on Visa’s Web site at www.visa.com/cisp or the List of Validated Payment Applications on the PCI Security Standards Council Web site at https://www.pcisecuritystandards.org/approved_companies_providers/vpa_agreement.php. The PCI Data Security