Service Catalogue
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Service Catalogue Bane NOR SF PREFACE The Government presented its plans for reform of the rail sector in its White Paper “På rett spor” [1] [Along the right lines]. The plans were developed on the basis of Norwegian conditions and the experience of other European railways. The reform is intended to contribute towards: • rational allocation of principle duties • clarifying the purpose of organisational units • better commercial structuring of the sector • the right management structure • improved fulfilment of customer needs This report sets out how “a business relationship between infrastructure owner and train operators” can be established, through developing a real customer/supplier relationship based on Bane NOR’s services. A number of contracts on service provision have already been signed between the National Rail Administration and the train operators. These have been delegated to Bane NOR, who will put them into practice until new contracts are negotiated between the parties. The services that will be specified here are areas which have not previously been priced and charged to the train and/or terminal operators for various reasons. They have been defined and regulated in the Railway Regulations, and will be incorporated into the Network statement for 2018, and subsequent editions. Oslo: 17.3.2017 Bjørn Kristiansen Group Director Customer and Service Division TABLE OF CONTENTS 1 Background ............................................................................................................................... 3 1.1 The Railway Reform .......................................................................................................... 3 1.2 New Railway Regulations ................................................................................................. 3 2 Service groups and pricing principles ....................................................................................... 4 2.1 Cost terminology .............................................................................................................. 4 2.1.1 Marginal cost ............................................................................................................ 4 2.1.2 Full cost ..................................................................................................................... 4 2.2 Service areas ..................................................................................................................... 4 2.3 Train operations ............................................................................................................... 5 2.4 Station services ................................................................................................................. 5 2.4.1 Grouping stations ..................................................................................................... 5 2.4.2 Cost overview ........................................................................................................... 6 2.5 Freight terminals .............................................................................................................. 6 2.5.1 Access services ......................................................................................................... 7 2.5.2 Services ..................................................................................................................... 7 2.5.3 Terminal groups ........................................................................................................ 8 2.6 Rail yards and stabling – passenger traffic ....................................................................... 9 2.6.1 Stabling – who, what and where .............................................................................. 9 2.6.2 Train heating posts ................................................................................................. 10 2.7 Train radio – GSM-R ....................................................................................................... 10 2.8 Energy supply ................................................................................................................. 10 3 Estimating unit costs .............................................................................................................. 11 3.1 Calculation method ........................................................................................................ 11 3.1.1 Marginal costs ........................................................................................................ 11 3.1.2 Full cost ................................................................................................................... 11 3.2 Results ............................................................................................................................ 11 3.2.1 Stations ................................................................................................................... 11 3.2.2 Freight terminals .................................................................................................... 14 3.2.3 Stabling tracks – passenger traffic .......................................................................... 17 3.3 Recommendations.......................................................................................................... 18 3.3.1 Recommended prices for use of stations ............................................................... 18 3.3.2 Recommended prices for intermodal freight and timber terminals ...................... 19 3.3.3 Recommended prices for stabling tracks, passenger traffic .................................. 20 4 Proposal for Service Catalogue............................................................................................... 21 5 Implementation ...................................................................................................................... 24 Service Catalogue Page 1 6 Price change mechanisms ...................................................................................................... 25 7 Bibliography ............................................................................................................................ 26 8 Annexes .................................................................................................................................. 27 TABLES Table 1: Station grouping and number of train stops 2015 and 2016 ............................................. 6 Table 2: Elements in full cost for stations ........................................................................................ 6 Table 3: Cost elements linked to freight terminal ............................................................................ 7 Table 4: Terminal grouping .............................................................................................................. 8 Table 5: Cost stations by section – 2015 (TNOK)............................................................................ 12 Table 6: Cost stations by section – 2016 (TNOK)............................................................................ 12 Table 7: Average full cost (= price) station services per stop 2015 and 2016 – NOK ..................... 13 Table 8: Summary of costs – intermodal/rail freight terminals ..................................................... 14 Table 9: Cost summary – timber terminals .................................................................................... 14 Table 10: Regression results – intermodal/rail freight terminals – figures in brackets are standard deviations ....................................................................................................................................... 15 Table 11: Marginal costs for access per unit and possible income – intermodal freight terminals ........................................................................................................................................................ 16 Table 12: Regression results – timber terminals – figures in brackets are standard deviations ... 16 Table 13: Access and service costs per unit and possible income – timber terminals .................. 17 Table 14: Full cost, total and per metre – annual costs – stabling areas ....................................... 18 Table 15: Recommended prices and estimated income ................................................................ 18 Table 16: Prices and income – intermodal freight terminals ......................................................... 19 Table 17: Prices and income – timber terminals ............................................................................ 20 Table 18: Prices per metre per year, and income – stabling facilities for passenger traffic .......... 20 Table 19: Service Catalogue with prices ......................................................................................... 21 Table 20: Price adjustments ........................................................................................................... 25 FIGURES Figur 1: Fordeling av antall anløp (gjennomført) på strekninger i 2016 – Kilde: TIOS ................Feil! Bokmerke er ikke definert. Service Catalogue Page 2 1 BACKGROUND 1.1 THE RAILWAY REFORM The Ministry of Transport and Communications wants users of the railway infrastructure to pay for the services provided via introduction of the Railway Reform. This is to indicate that the railway is a commercial business and not a public service – something that is contingent on a commercial relationship between infrastructure