List of Orange Group Entities
Total Page:16
File Type:pdf, Size:1020Kb
Load more
Recommended publications
-
Innovation in Loyalty and Customer Experience at Orange Belgium
CASE STUDY INNOVATION IN LOYALTY AND CUSTOMER EXPERIENCE AT ORANGE BELGIUM © 2019 Evolving Systems, Inc. Evolving Systems is a registered trademark of Evolving Systems, Inc. E: [email protected] I T: +1 303 802 1000 I F: +1 303 802 1420 Evolving Systems and Orange Belgium - for the continued management, enhancement and expansion of the customer loyalty program, Orange Thank You – has been recognized by the prestigious Total Telecoms World Communications Awards as a step forward in digital engagement. Evolving was initially selected by Orange to create a brand-new loyalty concept, provide the technical foundation, and deliver a shared new vision to enhance customer loyalty. SITUATION In 2013, Orange Belgium acknowledged a need to revitalise its approach to customer loyalty. Its existing programs weren’t delivering the desired outcomes and additionally were providing little, if any, brand differentiation. Plus, the appearance of aggressive new competitors in the market as well as regulatory changes relating to the mobile industry meant that a new approach was urgently needed to protect and improve the company’s market position. Orange’s initial objectives for its new approach included creating a single program for all markets - pre and postpaid. While addressing churn remained a primary goal, the company realised that traditional loyalty approaches had been ineffective at doing this in the past. “We knew we could make industry-standard offers like increasing megabytes” says Benoit Berthelot, Customer Engagement Manager at Orange Belgium, “but we also knew such offers were easily imitated and did little to really build strong relationships with our subscribers”. Instead, Orange wanted to “rewire” the entire customer relationship and in the process create something more emotionally engaging. -
ISG Providerlens™ Quadrant Report
Data Analytics Services & A research report comparing provider Solutions strengths, challenges Data Science Services and competitive differentiators Germany 2019/2020 Quadrant Report Customized report courtesy of: June 2019 ISG Provider Lens™ Quadrant Report | June 2019 Section Name About this Report Information Services Group, Inc. is solely responsible for the content of this report. ISG Provider Lens™ delivers leading-edge and actionable research studies, reports and consulting services focused on technology and service providers’ strengths and Unless otherwise cited, all content, including illustrations, research, conclusions, weaknesses and how they are positioned relative to their peers in the market. These assertions and positions contained in this report were developed by and are the sole reports provide influential insights accessed by our large pool of advisors who are property of Information Services Group, Inc. actively advising outsourcing deals as well as large numbers of ISG enterprise clients who are potential outsourcers. The research and analysis presented in this report includes research from the ISG Provider Lens™ program, ongoing ISG Research programs, interviews with ISG advisors, For more information about our studies, please email [email protected], briefings with services providers and analysis of publicly available market information call +49 (0) 561-50697537, or visit ISG Provider Lens™ under ISG Provider Lens™. from multiple sources. The data collected for this report represents information that was current as of 31.01.2019. ISG recognizes that many mergers and acquisitions have taken place since that time but those changes are not reflected in this report. The authors of this report are Dr. Henning Dransfeld and Steffen Nolte. -
Price Guide Or Other Legal Document
The prices are stated in SKK and do not include VAT; the prices in SKK including VAT are in square brackets. Individual prices including VAT were calculated from the prices not including VAT and they are accurate to one decimal place pursuant to the legal regulations in force. The total price of performances for one billing period is calculated from the unit and/or partial prices of individual performances excluding VAT; the final total price for the billing period including VAT is calculated from the total price for the billing period excluding VAT (any difference between the total price calculated in the manner specified in this sentence and the total price calculated directly from the partial or unit prices including VAT is caused by rounding up the unit and partial prices including VAT to one decimal place). All phone calls, data and fax transmissions are invoiced by a tariff according to the zone, in which they were initiated, unless otherwise agreed with respect to the concrete service in the Price Guide or other legal document. Calls received in the mobile telecommunication network of the company Orange Slovensko, a.s. are not charged. The stated prices for calls are final, the company Orange Slovensko, a.s. does not invoice any further charges for connection to a different network. The day of issuance of an invoice shall be deemed the day of delivery of a Service. Pursuant to the Contract, the user is obliged to pay for a Service on the day of its delivery. This shall not affect provisions of Items 11.8 and 11.10 of the General Terms and Conditions. -
Annual Financial Statements 2020
ANNUAL FINANCIAL STATEMENTS 2020 CI FIRST ASSET EXCHANGE-TRADED FUNDS DECEMBER 31, 2020 Table of Contents Independent Auditor’s Report .............................................................................................. 1 CI First Asset 1-5 Year Laddered Government Strip Bond Index ETF .......................................... 4 CI First Asset Active Canadian Dividend ETF............................................................................... 12 CI First Asset Active Credit ETF ................................................................................................... 22 CI First Asset Active Utility & Infrastructure ETF ....................................................................... 36 CI First Asset Canadian Buyback Index ETF ................................................................................. 46 CI First Asset Canadian Convertible Bond ETF ............................................................................ 55 CI First Asset Canadian REIT ETF ................................................................................................. 66 CI First Asset CanBanc Income Class ETF.................................................................................... 76 CI First Asset Core Canadian Equity Income Class ETF ............................................................... 84 CI First Asset Energy Giants Covered Call ETF ............................................................................ 93 CI First Asset Enhanced Government Bond ETF.......................................................................... -
Mobile Data Consumption Continues to Grow – a Majority of Operators Now Rewarded with ARPU
Industry analysis #3 2019 Mobile data – first half 2019 Mobile data consumption continues to grow – a majority of operators now rewarded with ARPU Taiwan: Unlimited is so last year – Korea: 5G boosts usage Tefficient’s 24th public analysis on the development and drivers of mobile data ranks 115 operators based on average data usage per SIM, total data traffic and revenue per gigabyte in the first half of 2019. tefficient AB www.tefficient.com 5 September 2019 1 The data usage per SIM grew for all; everybody climbed our Christmas tree. More than half of the operators could turn that data usage growth into ARPU growth – for the first time a majority is in green. Read on to see who delivered on “more for more” – and who didn’t. Speaking of which, we take a closer look at the development of one of the unlimited powerhouses – Taiwan. Are people getting tired of mobile data? We also provide insight into South Korea – the world’s leading 5G market. Just how much effect did 5G have on the data usage? tefficient AB www.tefficient.com 5 September 2019 2 Fifteen operators now above 10 GB per SIM per month Figure 1 shows the average mobile data usage for 115 reporting or reported1 mobile operators globally with values for the first half of 2019 or for the full year of 2018. DNA, FI 3, AT Zain, KW Elisa, FI LMT, LV Taiwan Mobile, TW 1) FarEasTone, TW 1) Zain, BH Zain, SA Chunghwa, TW 1) *Telia, FI Jio, IN Nova, IS **Maxis, MY Tele2, LV 3, DK Celcom, MY **Digi, MY **LG Uplus, KR 1) Telenor, SE Zain, JO 3, SE Telia, DK China Unicom, CN (handset) Bite, -
Termination Rates at European Level January 2021
BoR (21) 71 Termination rates at European level January 2021 10 June 2021 BoR (21) 71 Table of contents 1. Executive Summary ........................................................................................................ 2 2. Fixed networks – voice interconnection ..................................................................... 6 2.1. Assumptions made for the benchmarking ................................................................ 6 2.2. FTR benchmark .......................................................................................................... 6 2.3. Short term evolution of fixed incumbents’ FTRs (from July 2020 to January 2021) ................................................................................................................................... 9 2.4. FTR regulatory model implemented and symmetry overview ............................... 12 2.5. Number of lines and market shares ........................................................................ 13 3. Mobile networks – voice interconnection ................................................................. 14 3.1. Assumptions made for the benchmarking .............................................................. 14 3.2. Average MTR per country: rates per voice minute (as of January 2021) ............ 15 3.3. Average MTR per operator ...................................................................................... 18 3.4. Average MTR: Time series of simple average and weighted average at European level ................................................................................................................. -
Belgian Cable Observatory
Belgian Cable Observatory PRODUCED B Y IDATE O N BEHALF O F O R A N G E BELGIUM UNDER T H E ACADEMIC CONTROL OF PROF A. DE STREEL,DIRECTOR O F C R I D S , NAMUR UNIVERSITY Agenda – What are the impacts of cable opening on Belgian broadband markets so far? Cable opening scores better than copper opening in the past Price trends and competitive environment have not changed much at this stage Investments were upheld Regulatory changes have been decided recently Conclusion: Cable opening is off to an encouraging start, but it is still too early to draw definitive conclusions NGA adoption keeps increasing at a steady pace in Belgium Market shares on the Belgian Residential NGA fixed broadband Net Residential NGA lines additions per player market In number of lines In % of subscriptions Source: BIPT Source: BIPT Cable opening shows better results than copper unbundling COPPER LOCAL LOOP UNBUNDLING HAS FAILED IN BELGIUM, AS ON THE CONTRARY, AFTER ONLY TWO YEARS OF AVAILABILITY, DEMONSTRATED BY STEADILY DECREASING WHOLESALE PRODUCTS SALES BITSTREAM CABLE ADOPTION IS RAPIDLY INCREASING Sales of fully and partially unbundled lines by Proximus, 2010-2017 • Since the opening of the cable market, Orange Belgium as its main Number of lines beneficiary has gained more than 155,000 Cable subscribers in Belgium • This represents an average quarterly increase of +39% in subscribers since Q1 2016 • As a comparison, two years after the beginning of copper local loop unbundling in Belgium, the total of fully and partially unbundled copper lines activated was -
Orange Romania
Seller: .................................................... Orange TV The minimal Condition for granting the benefits of the Orange Family offer is to have at least 2 mobile voice subscriptions plus a Phone no: .................................................... third subscription for any Service (mobile or fixed voice, fixed or mobile internet, TV, Orange Smart Home) which are active and Installation address: Package Fax: .................................................... included in the current commercial offer. Street: ............................................................................ No.: ..... Bl.: ....... Sc.: ...... Ap.: ..... Locality: ...................................... If the Customer has additionally requested a change of tariff plan on his current numbers and thereby meets the minimal Offer code: .................................................... County/Sector: ................... Phone no.: ............................. Fax: .......................... E-mail: ........................................................ Condition for being eligible for the benefits of the Orange Family offer, these will be allocated once all the changes on the Client’s .................................................... subscriber account have been applied. 422 verification no: .................................................... Home TV Subscription: Local HD World HD Universe HD Family HD If at any time the Customer’s subscriber account is suspended, disconnected or there is change of owner, thus no longer fulfilling Local -
WELCOME to the WORLD of ETSI an Overview of the European Telecommunication Standards Institute
WELCOME TO THE WORLD OF ETSI An overview of the European Telecommunication Standards Institute © ETSI 2016. All rights reserved © ETSI 2016. All rights reserved European roots, global outreach ETSI is a world-leading standards developing organization for Information and Communication Technologies (ICT) Founded initially to serve European needs, ETSI has become highly- respected as a producer of technical standards for worldwide use © ETSI 2016. All rights reserved Products & services Technical specifications and standards with global application Support to industry and European regulation Specification & testing methodologies Interoperability testing © ETSI 2016. All rights reserved Membership Over 800 companies, big and small, from 66 countries on 5 continents Manufacturers, network operators, service and content providers, national administrations, ministries, universities, research bodies, consultancies, user organizations A powerful and dynamic mix of skills, resources and ambitions © ETSI 2016. All rights reserved Independence Independent of all other organizations and structures Respected for neutrality and trustworthiness Esteemed for our world-leading Intellectual Property Rights (IPR) Policy © ETSI 2016. All rights reserved Collaboration Strategic collaboration with numerous global and regional standards-making organizations and industry groupings Formally recognized as a European Standards Organization, with a global perspective Contributing technical standards to support regulation Defining radio frequency requirements for -
Pdf 8 Methodology Development, Ranking Digital Rights
SMEX is a Beirut-based media development and digital rights organization working to advance self-regulating information societies. Our mission is to defend digital rights, promote open culture and local content, and encourage critical engagement with digital technologies, media, and networks through research, knowledge-sharing, and advocacy. Design, illustration concept, and layout are by Salam Shokor, with assistance from David Badawi. Illustrations are by Ahmad Mazloum and Salam Shokor. www.smex.org A 2018 Publication of SMEX Kmeir Building, 4th Floor, Badaro, Beirut, Lebanon © Social Media Exchange Association, 2018 This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Acknowledgments Afef Abrougui conceptualized this research report and designed and oversaw execution of the methodology for data collection and review. Research was conducted between April and July 2017. Talar Demirdjian and Nour Chaoui conducted data collection. Jessica Dheere edited the report, with proofreading assistance from Grant Baker. All errors and omissions are strictly the responsibility of SMEX. This study would not have been possible without the guidance and feedback of Rebecca Mackinnon, Nathalie Maréchal, and the whole team at Ranking Digital Rights (www.rankingdigitalrights.org). RDR works with an international community of researchers to set global standards for how internet, mobile, and telecommunications companies should respect freedom of expression and privacy. The 2017 Corporate Accountability Index ranked 22 of the world’s most powerful such companies on their disclosed commitments and policies that affect users' freedom of expression and privacy. The methodology developed for this research study was based on the RDR/ CAI methodology. We are also grateful to EFF’s Katitza Rodriguez and Access Now’s Peter Micek, both of whom shared valuable insights and expertise into how our research might be transformed and contextualized for local campaigns. -
APSCC Monthly E-Newsletter AUGUST 2017
APSCC Monthly e-Newsletter AUGUST 2017 The Asia-Pacific Satellite Communications Council (APSCC) e-Newsletter is produced on a monthly basis as part of APSCC’s information services for members and professionals in the satellite industry. Subscribe to the APSCC monthly newsletter and be updated with the latest satellite industry news as well as APSCC activities! To renew your subscription, please visit www.apscc.or.kr/sub4_5.asp. To unsubscribe, send an email to [email protected] with a title “Unsubscribe.” News in this issue has been collected from July 1 to July 31. INSIDE APSCC APSCC 2017 Satellite Conference & Exhibition, 10-12 October, Tokyo, Japan EARLY BIRD REGISTRATION IS NOW OPEN! The APSCC Satellite Conference and Exhibition is Asia’s must-attend executive conference for the satellite and space industry, where business leaders come together to gain market insight, strike partnerships and conclude major deals. Celebrating its 20th annual event APSCC 2017 #SATECHexplorer will incorporate industry veterans and new players through the 3-day of in-depth conference program to reach out to a broader audience. Join APSCC 2017 and expand your business network while hearing from a broad range of thought-provoking panels and speakers representing visionary ideas and years of business experience in the industry. For more information, please visit www.apscc2017.com SATELLITE BUSINESS Geoscience Australia Renews Life-Saving Connectivity Contracts with Speedcast July 5, 2017 - Speedcast International Limited announced Geoscience Australia, Australia’s pre-eminent public sector geoscience organization, has renewed its contract with Speedcast for life-saving connectivity applications. Speedcast provides VSAT connectivity for Geoscience Australia’s seismic reading and GPS land movement applications. -
ISG Providerlens™ Quadrant Report
Network - Software Defined A research report comparing provider Solutions and Services strengths, challenges Global 2019 and competitive differentiators Quadrant Report Customized report courtesy of: June 2019 ISG Provider Lens™ Quadrant Report | June 2019 Section Name About this Report Information Services Group, Inc. is solely responsible for the content of this report. ISG Provider Lens™ delivers leading-edge and actionable research studies, reports and consulting services focused on technology and service providers’ strengths and Unless otherwise cited, all content, including illustrations, research, conclusions, weaknesses and how they are positioned relative to their peers in the market. These assertions and positions contained in this report were developed by and are the sole reports provide influential insights accessed by our large pool of advisors who are property of Information Services Group, Inc. actively advising outsourcing deals as well as large numbers of ISG enterprise clients who are potential outsourcers. The research and analysis presented in this report includes research from the ISG Provider Lens™ program, ongoing ISG Research programs, interviews with ISG advisors, For more information about our studies, please email [email protected], briefings with services providers and analysis of publicly available market information call +49 (0) 561-50697537, or visit ISG Provider Lens™ under ISG Provider Lens™. from multiple sources. The data collected for this report represents information that was current as of June, 2019. ISG recognizes that many mergers and acquisitions have taken place since that time but those changes are not reflected in this report. The lead author for this report is Dr. Kenn Walters. The editors are Sabrina Ambrosia and Grant Gross.