Performance Work Statement (Pws)
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PERFORMANCE WORK STATEMENT (PWS) For Letterkenny Army Depot Labor Support Contract PREPARATION DATE: 18 Jan 2011 REVISION NUMBER 000: DATE: PREPARING ORGANIZATION: Letterkenny Army Depot Directorate of Maintenance - 1 – 1.0 INTRODUCTION Letterkenny Army Depot (LEAD) is located in Chambersburg, Pennsylvania. Letterkenny Army Depot operates a maintenance and ammunition depot for the receipt, storage, issue, maintenance, and disposal of assigned commodities. 2.0 SCOPE The purpose of this effort is to provide industrial, maintenance, logistical and technical labor support services to sustain and enhance LEAD’s production requirements for various functional divisions under the Directorate of Maintenance: Production Engineering, Major Items, Industrial Business, Electronic Support, Manufacturing and Fabrication, Mechanical Equipment, Paint and Mine Resistant Ambush Platform (MRAP). Additionally there are functional areas/cost centers located on the depot, such as the Directorate of Supply and Transportation, supporting the Directorate of Maintenance mission that requires support services. The majority of the work will be completed at LEAD facilities in Chambersburg PA; however, occasional travel to temporary duty locations may be required. 3.0 APPLICABLE DOCUMENTS/DIRECTIVES 3.1 All work performed by the contractor shall be accomplished in accordance with applicable publications, technical directives, instructions, standards, and procedures contained in pertinent manuals utilizing blueprints, drawings or schematics as provided by LEAD through the PO and or individual Government cost center supervisors. All applicable technical manuals, forms, publications, bulletins, directives, specifications, standards, and field procedures guides shall be utilized and will be provided. When a publication provided by the government is subsequently revised, supplemented, replaced or rescinded, the contractor, upon notification or receipt of it, shall comply. The contractor shall be required to correct any contractor discrepancies noted as authorized by Letterkenny Army Depot. Applicable publications are as follows: A table showing Army Regulations 4.0 TECHNICAL/PERFORMANCE REQUIREMENTS The contractor shall perform tasks which include but will not be limited to: troubleshooting, repair, test, installation, removal, plating, painting, refinishing of electrical, electronic and mechanical systems and sub-systems during repair, overhaul, reset, recap, and manufacturing/remanufacturing operations on various systems and other support process tasks. The tasks range from minor repair and return to depot level - 2 – overhaul, fabrication of electrical and mechanical components, and integration of systems. Recapitalization programs will involve the rebuild and selective upgrade of currently fielded systems to near zero time/zero mileage systems. May include Generator sets, Mine Resistant Ambush Vehicles, HMMWV, SOCOM Vehicles (Special Operations), Buffalo, Route Clearance Vehicles, Patriot Missile Systems, TOW, Hellfire, Avenger and Ground Mobility Vehicles Reset workload will require restoration and repair of a wide variety of equipment to varying degrees of readiness. May include Generator sets, Mine Resistant Ambush Vehicles, HMMWV, SOCOM Vehicles, Buffalo, Route Clearance Vehicles, Patriot Missile Systems, TOW, Hellfire, Avenger and Ground Mobility Vehicles Maintenance support will be required for all new, existing, and future depot workload platforms to also include any systems not currently supported organically. The contractor shall perform troubleshooting, repair, calibration and alignment tasks on precision test stations, equipment simulators, antenna pattern ranges and test equipment using bench top test procedures and automated test equipment. The contractor shall conduct post-maintenance operational checks and testing of systems such as Generator sets, Mine Resistant Ambush Vehicles, HMMWV, SOCOM Vehicles, Buffalo, Route Clearance Vehicles, Patriot Missile Systems, TOW, Hellfire, Avenger and Ground Mobility Vehicles. The contractor shall perform clerical functions requiring input and retrieval of data in/from various information technology support systems, including Enterprise Resource Planning/Logistic Modernization Program/Automated Time, Attendance, and Production System systems. Contractor shall also perform technical writing, drafting, provisioning, supply and logistics support, warehousing, inventory, material handling, computer operations, assembly, set-up, testing, identification/verification/sorting activities that support the maintenance mission. The contractor shall perform tasks which include annotating and inputting data utilizing automated data processing equipment; maintaining stock records and posting to appropriate document registers; annotating records as status changes or as orders are received; conducting follow-up; verifying information through administrative manuals and regulations; performing parts research and related functions; performing other mission support. Contractor workers must operate within and support the entire mission support process and will be required to complete LEAD designated mandatory training, attend and - 3 – participate in depot meetings, production and productivity improvement tasks and events, lean six sigma events, shop orientation, and shift change over meetings. Work shall be performed in accordance with drawings, schematics, or technical manuals, sketches and/or verbal instruction from the LEAD cost center supported. Repairs and services will be performed to the repair standards prescribed in the drawings, schematics, technical manuals or other instructions as provided. The LEAD cost centers supported will provide general information and work requirements/changes to the contractor for the flow of day-to-day work and will explain changes in existing schedules. Contractor personnel shall maintain clean, healthy, safe and orderly work areas; ensuring items such as tools are properly stored and secured at the end of each workday. Work order information entries, such as time keeping records, record of repairs, etc., shall be recorded in accordance with applicable manuals, regulations or LEAD standing operating procedures or directives. Man-hour accounting information will be recorded on appropriate forms. Work documents will be reviewed by the Government on a systemic basis for accuracy, completeness and compliance, and for revisions necessary to prevent recurrence of any deficiencies reported by LEAD personnel. 4.1 Contractor Site Stand-Up/Transition Currently the On-Board number is 1081 contractor personnel, 70% of which support core workload and 30% of which support non-core workload. The contractor shall be manned at 100% of the Time and Material (T&M) with 900 personnel on 1st day of performance. The potential for short term, on-demand non-core workload exists but cannot be accurately predicted at this time due to the variability of the historical workload and the extremely limited scope and schedule information currently available from prospective program customers. Any requirements for additional personnel will be communicated by the PO to the Contractor’s Site Manager after the task is needed. The number of employees under this contract can range from 700-1600 contractor employees which include 34 different skill sets. 4.2 Performance Summary (Metrics) This section describes the metrics used to measure contractor schedule and performance. Circumstances or external influences beyond the control of the Contractor that impact the ability of the Contractor to meet performance standards will not affect Contractor performance measurements. The following metric applies to each individual Directorate Division and will be measured against the whole and the individual Divisions. - 4 – 4.2.1 On-Board Percentage – LEAD production schedules fluctuate and require the Project Officer (PO) to make changes in the number and type of authorized Contractor employees. The on-board percentage metric measures the Contractor’s ability to scale manpower to meet this changing workload. The monthly on-board metric will be calculated by dividing the number of employees on-board by the total number of employees authorized represented as a percentage ((on- board / authorized) x 100). All scores will be calculated to the nearest tenth decimal place. The number of on-board employees is determined by counting the number of onsite contractor employees present on the last working day of the month. Note that overhead staff - such as supervisors or office secretaries - are not billable and therefore not counted in the on-board number. The number of authorized employees will be communicated by the PO as needed after task order award. Any changes will be emailed by the PO to the Contractor’s Site Manager. To allow the Contractor time to fill vacancies, the monthly on-board percentage calculation will use the number of authorized employees on the last week of the previous month. Consideration may be given if a large increase in the number of authorized personnel occurs or the positions are unusually hard to fill. The contractor shall fill positions left vacant more than ten (10) consecutive working days due to personnel absence. The number of on-board personnel shall never exceed the number authorized unless specifically approved in writing by the PO. On-Board Percentage manning totals will include all personnel requested regardless of CLIN utilized. On-Board percentage will be calculated as follows: 4.2.1.1 To receive