ERGP REPORT on “Access” to the Postal Network and Elements Of
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Royal Mail Annual Report
Royal Mail plc Royal Mail plc Annual Report and Financial Statements Royal Mail plc 2014-15 Annual Report FinancialAnnual Statements and 2014-15 Strategic report Governance Financial statements Other information Strategic report Who we are 02 Financial and operating performance highlights 04 Chairman’s statement 05 Chief Executive Officer’s review 07 Market overview 12 Our business model 14 Our strategy 16 Key performance indicators 18 UK Parcels, International & Letters (UKPIL) 21 General Logistics Systems (GLS) 23 Financial review 24 Business risks 31 Corporate Responsibility 36 Governance Chairman’s introduction to Corporate Governance 41 Board of Directors 43 Statement of Corporate Governance 47 Chief Executive’s Committee 58 Directors’ Report 60 Directors’ remuneration report 64 Financial statements Consolidated income statement 77 Consolidated statement of comprehensive income 78 Consolidated statement of cash flows 79 Consolidated balance sheet 80 Consolidated statement of changes in equity 81 Notes to the consolidated financial statements 82 Significant accounting policies 131 Group five year summary (unaudited) 140 Statement of Directors’ responsibilities in respect of 142 Information key the Group financial statements Independent Auditor’s Report to the members of 143 Royal Mail plc Case studies Royal Mail plc – parent Company financial statements 146 This icon is used throughout the document to indicate Other information reporting against a key performance indicator (KPI) Shareholder information 151 Forward-looking statements 152 Annual Report and Financial Statements 2014-15 Who we are Royal Mail is the UK’s pre-eminent delivery company, connecting people, customers and businesses. As the UK’s sole designated Universal Service Provider1, we are proud to deliver a ‘one-price-goes-anywhere’ service on a range of letters and parcels to more than 29 million addresses, across the UK, six-days-a-week. -
Postens Service Och Kvalitet
2012 Postens service och kvalitet POSTENS SERVICE OCH KVALITET Postens service och kvalitet ➜ Fem dagar i veckan, 52 veckor om året delar Posten ut post till alla Sveriges hushåll och företag. Varje vardag hanteras omkring 20 miljoner försändelser. Postens ambition är att hålla en hög service och kvalitet varje dag, året runt. För att klara av detta pågår ett ständigt kvalitetsarbete. ➜ I denna rapport redovisas hur Posten genomför samhällsuppdraget, vad allmänheten tycker om Posten och hur Postens marknadsförutsätt- ningar förändras i takt med att digitala meddelanden används allt mer. ➜ Postens löpande kvalitetsmätning redovisas och analyseras i rapporten. Dessutom redovisas de kundsynpunkter som Posten tagit emot under året. ➜ Förhoppningen är att rapporten ska ge en heltäckande bild över hur brevbäringen fungerar i Sverige och hur Posten ständigt arbetar för att hålla en hög service och kvalitet till alla våra kunder. Innehåll Hög kvalitet – men ökat antal kundsynpunkter ....................................................................... 4 Hela Sveriges post .......................................................................................................................... 6 Den svenska meddelandemarknaden i förändring .................................................................8 En europeisk utblick ....................................................................................................................... 9 Fortsatt digitalisering resulterar i lägre brevvolymer ........................................................... -
Global Panorama on Postal Financial Inclusion 2016
Global Panorama on Postal Financial Inclusion 2016 Published by the Universal Postal Union (UPU) Berne, Switzerland Printed in Switzerland by the printing services of the International Bureau of the UPU Copyright © 2016 Universal Postal Union All rights reserved Except as otherwise indicated, the copyright in this publication is owned by the Universal Postal Union. Reproduction is authorized for non-commercial purposes, subject to proper acknowledgement of the source. This authorization does not extend to any material identified in this publication as being the copyright of a third party. Authorization to reproduce such third party materials must be obtained from the copyright holders concerned. AUTHORS: Nils Clotteau Bsrat Measho TITLE: Global Panorama on Postal Financial Inclusion 2016 ISBN: 978-92-95025-87-5 DESIGN: UPU graphic arts Unit CONTACT: Nils Clotteau, UPU EMAIL: [email protected] TELEPHONE: +41 31 350 35 66 The boundaries used on the maps in this publication do not imply official endorsement or acceptance by the United Nations or the UPU Global Panorama on Postal Financial Inclusion 2016 Nils Clotteau Bsrat Measho AKNOWLEDGEMENTS This report was written by Mr Nils Clotteau and Ms Bsrat Measho, from the Financial Inclusion team within the Development Cooperation Directorate of the Universal Postal Union. We would like to thank Ms Nadine Chehade and Ms Alice Negre, from the Consultative Group to Assist the Poor (CGAP), and Ms Mehrsa Baradaran, Associate Professor of Law at University of Georgia School of Law, for their time and expertise during the external peer review process. We are also very grateful to Mr José Ansón, UPU Economist, for his comments during the preparation of the questionnaire and the internal peer review as well as the UPU colleagues involved in the preparation of this book, particularly Ms Sonja Denovski and Mr Rémy Pedretti for the final layout. -
Maintaining Rural Retail Networks: Best Practices Abroad and Their Implications for the US Postal Service. Report Number RISC
Cover Office of Inspector General | United States Postal Service RISC Report Maintaining Rural Retail Networks: Best Practices Abroad and their Implications for the U.S. Postal Service Report Number RISC-WP-20-003 | March 25, 2020 Table of Contents Cover Executive Summary ...................................................................................................................................... 1 Observations .................................................................................................................................................... 3 Introduction .................................................................................................................................................. 3 Background: Rural Trends that Affect Postal Providers ........................................................... 3 Government Policies Shape the Size and Mission of Rural Postal Networks .................. 4 Government Subsidies for Postal Retail Services ........................................................................ 6 Strategies to Reduce the Cost of Rural Retail Networks ......................................................... 8 Strategies to Produce More Revenue from Rural Outlets ....................................................... 13 Conclusion .................................................................................................................................................... 16 Appendices ..................................................................................................................................................... -
PIP – Market Environment PIP – Pressure
Bernhard BukovcBernhard Bukovc The New Postal Ecosystem PIP – market environment PIP – pressure Mail volumes Costs Political expectations Organization ICT developments Market expectations Competition PIP – mail volumes > 5 % < 5 % + Post Danmark Deutsche Post DHL China Post Poste Italiane Australia Post Luxembourg Post Correos Swiss Post Itella Le Groupe La Poste Austria Post Hongkong Post PTT Turkish Post Correios Brasil Pos Indonesia Posten Norge NZ Post Thailand Post India Post Singapore Post PostNL Japan Post PIP – parcel volumes - + Mainly due to domestic Average growth rates per year economic problems (e.g. a between 4 – 6 % general decline or lower growth levels of eCommerce) PIP – eCommerce growth 20 - 30 China, Belgium, Turkey, Russia, India, Indonesia 15 – 20 % 10 - 20 Australia, Italy, Canada, Germany, Thailand, France, US online retail sales 0 - 10 Japan, Netherlands, annual growth until 2020 Switzerland, UK PIP – opportunities PIP – some basic questions What is the role of a postal operator in society ? What is its core business ? PIP – some basic questions What is the postal DNA ? PIP – bringing things from A to B PIP – intermediary physical financial information B 2 B 2 C 2 C 2 G PIP – challenges PIP – main challenges • Remaining strong & even growing the core business • Diversification into areas where revenue growth is possible • Expansion along the value chain(s) of postal customers • Being a business partner to consumers, businesses & government • Embracing technology PIP – diversification Mail Parcel & Financial Retail IT services Logistics & Telecom Express services freight PIP – value chain Sender Post Receiver PIP – value chain mail Sender Post Receiver Add value upstream Add value downstream • Mail management services • CRM • Printing and preparation • Choice • Marketing • Response handling • Data etc. -
Ett Danskt Problem?
LINKÖPINGS UNIVERSITET Institutionen för Ekonomisk och Industriell Utveckling Kandidatuppsats i Nationalekonomi Vårterminen 2017 ISRN-Nummer: LIU-IEI-FIL-G--17/01699--SE Ett danskt problem? En ekonomisk analys av digitaliseringens effekter på den dansk-svenska koncernen PostNord A Danish problem? An economic analysis of the effects of digitalization on the Danish-Swedish corporate group PostNord Författare: Sofia Bengtsson Johanna Eriksson Handledare: Peter Andersson Titel: Ett danskt problem? En ekonomisk analys av digitaliseringens effekter på den dansk-svenska koncernen PostNord English title: A danish problem? An economic analysis of the effects of digitalization on the Danish-Swedish corporate group PostNord Författare: Sofia Bengtsson ([email protected]) Johanna Eriksson ([email protected]) Handledare: Peter Andersson Publikationstyp: Kandidatuppsats i nationalekonomi 15 högskolepoäng Vårterminen 2017 ISRN-nummer: LIU-IEI-FIL-G--17/01699--SE Linköpings universitet Institutionen för ekonomisk och industriell utveckling (IEI) www.liu.se 2 SAMMANFATTNING I takt med att allt mer av dagens kommunikation sker digitalt sjunker efterfrågan på fysiska brev stadigt för privatpersoner, myndigheter och företag, vilket syns tydligt på postföretagens lönsamhet i Europa. Ett postföretag som digitaliseringen har slagit hårt mot är den dansk- svenska koncernen PostNord, som dessutom hamnar i kläm mellan två länders skilt utvecklade meddelandemarknader. Meddelandemarknaden definieras i denna uppsats som marknaden för meddelandekommunikation i skriftlig form, vilket kan vara både som fysisk post och som digitalt meddelande. Syftet med studien är därför att undersöka orsakerna till PostNords skilda ekonomiska utveckling i Sverige respektive Danmark genom en jämförande analys av meddelandemarknadens digitalisering i de båda länderna. Genom litteraturstudier, bearbetning av statistik och en intervju söker vi att besvara vilka faktorer som påverkar efterfrågan på fysisk post. -
TNT Annual Report 2008
Sure we can Annual report 2008 WorldReginfo - 731da950-9e55-4f32-8b5e-cc096546682d Sure we can Annual report 2008 WorldReginfo - 731da950-9e55-4f32-8b5e-cc096546682d Cautionary note with regard to Introduction and “forward-looking statements” financial highlights Some statements in this annual report are “forward-looking statements”. This is TNT’s annual report for the financial year ended 31 December 2008, By their nature, forward-looking statements involve risk and uncertainty prepared in accordance with Dutch regulations. TNT delisted its American because they relate to events and depend on circumstances that will occur in Depositary Receipts from the New York Stock Exchange on 18 June 2007, the future. These forward-looking statements involve known and unknown and its reporting obligations with the United States Securities and Exchange risks, uncertainties and other factors that are outside of TNT’s control and Commission terminated on 16 September 2007. TNT is therefore no longer impossible to predict and may cause actual results to differ materially from any required to file its annual repor t on Form 20-F. future results expressed or implied. These forward-looking statements are However, where TNT thinks it is helpful, certain information is retained for based on current expectations, estimates, forecasts, analyses and projections comparative purposes. In this way TNT intends to provide its stakeholders with about the industries in which TNT operates and TNT management’s beliefs a clear overview of its financial year 2008. and assumptions about future events. Unless otherwise specified or the context so requires, “TNT”, the “company”, You are cautioned not to put undue reliance on these forward-looking the “group”, “it” and “its” refer to TNT N.V. -
Conditions Specifiques De La Boutique (Particuliers) Chapitre I
CONDITIONS SPECIFIQUES DE LA BOUTIQUE (PARTICULIERS) CHAPITRE I - DISPOSITIONS COMMUNES ARTICLE 1. DEFINITIONS « Abonnement Mobilité (AM) » : désigne le SeL qui permet au Client de faire garder son courrier par La Poste ou de le faire suivre vers une adresse provisoire. « Adresse de courrier électronique » : désigne l’adresse de courrier électronique renseignée par l’Utilisateur lors de la phase de création d’un Compte sur la Boutique et sur laquelle lui sera transmis, notamment, le courrier électronique de confirmation d’Inscription et toute notification ultérieure (alerte, avis de réception, …). « Articles » : pour les besoins du Contrat, désigne les SeL et les Produits. « Avis de réception » : désigne le document généré par La Poste, en charge de l’acheminement de la (LReLN). Lors de l’envoi d’une LReLN le Client opte de recourir, ou non à l’Avis de réception. « Boutique » : désigne la boutique web de la Poste accessible via le Site et qui regroupe l’offre de Produits et de Services en Ligne. « Client » : désigne toute personne physique disposant de la pleine capacité juridique ayant ouvert un Compte sur la Boutique. « Compte » : désigne le compte individuel d’un Client ouvert sur la Boutique, dont la création est une étape obligatoire, gratuite et préalable à l’utilisation de la Boutique en vue d’un achat. Ce compte regroupe les données personnelles du Client et les données relatives à la consommation de ses Articles. Il permet au Client de s’identifier (en saisissant son Adresse de courrier électronique et son Mot de passe) et d’accéder à un espace réservé lui permettant d’utiliser et de gérer ses commandes. -
Alessandra Fratini [email protected]
WebConference on postal, delivery and ecommerce economics and policy 19 May 2020 Summary I. Role of the State/State aid: overview of measures & legal bases 1. Non-aid 2. Compensation of USO 3. Compensation of other SGEIs provided by postal operators or via postal network 4. Pension relief 5. State guarantees 6. Other measures II. Role of the State/State aid in COVID-19 times 1. Temporary Framework: liquidity measures, recapitalisation? 2. FDI screening? 2 Measures&legal bases 1/6 1 Measures not constituting State aid Poste Italiane: remuneration of current account deposited with Treasury (2008, 2019: no advantage); remuneration for distribution of postal saving products (2006: MEIP; 2008: Altmark 4) Royal Mail: 3 loans measures (2009: MEIP) bpost: 2 capital injections (2003, 2012: MEIP) Correos: 3 capital injections (2018: MEIP) Post Danmark: capital injection by PostNord; VAT exemption under Article 132(1)(a) of VAT Directive (2018: not imputable to State) 3 Measures&legal bases 2/6 2 Compensation of USO - Article 106(2) TFUE 1. Poczta Polska: 2006, 2009, 2015 (compensation fund) 2. ELTA: 2003, 2012, 2014 (compensation fund withdrawn) 3. Poste Italiane: 2002, 2008, 2012, 2015 4. bpost: 2003, 2015 5. Correos: 2018, 2020 6. Czech Post: 2018 7. Post Danmark: 2018 4 Measures&legal bases 3/6 Compensation of other SGEIs - Article 106(2) TFUE 3 AnPost: 2002 (counter network) Posten AB: 2002 (basic cashier services) Post Office Ltd: 2007, 2010, 2012, 2015, 2018 (post offices network and over-the-counter access to a set of services) Poste -
Annual Report and Financial Statements 2019-20
Annual Report and Financial Statements 2019-20 and Financial Statements Annual Report ANNUAL REPORT AND FINANCIAL STATEMENTS 2019-20 Royal Mail plc 1 Annual Report and Financial Statements 2019–20 CONTENTS Strategic Report Financial Statements Report Strategic 02 Overview 159 Independent auditor’s report 04 Who we are 166 Consolidated income statement 06 Financial and operational highlights 2019-20 167 Consolidated statement 15 Interim Executive Chair’s statement of comprehensive income 18 Delivering throughout the COVID-19 pandemic 168 Consolidated balance sheet 19 Business review 2019-20 170 Consolidated statement of changes in equity Corporate Governance Corporate 26 Market overview 171 Consolidated statement of cash flows 28 Business model 173 Notes to the consolidated financial statements 30 Measuring our performance 233 Significant accounting policies 32 Financial review 247 Royal Mail plc – Parent Company financial statements 62 Principal risks and uncertainties 73 Viability statement Shareholder Information Financial Statements 74 Corporate responsibility 250 Group five year summary (unaudited) 86 Non-financial information statement 252 Shareholder information 253 Forward-looking statements Corporate Governance 88 Chair’s introduction 90 Group Board of Directors 92 Executive Board – Royal Mail Information Shareholder 94 Governance structure 96 Board in action 100 Board composition and diversity 101 Reporting against the 2018 Corporate Governance Code 102 Board induction programme 103 Annual evaluation of Board performance and effectiveness 104 Engaging with our stakeholders 110 The Board’s considerations to our stakeholders during the COVID-19 pandemic 112 Employee engagement 114 Nomination Committee 117 Audit and Risk Committee 126 Corporate Responsibility Committee 128 Directors’ Remuneration Report 154 Directors’ Report 157 Statement of Directors’ Responsibilities 2 Strategic Report OVERVIEW ROYAL MAIL (UKPIL) Our UK business has faced significant challenges for some years. -
Tax Dictionary T
Leach’s Tax Dictionary. Version 9 as at 5 June 2016. Page 1 T T Tax code Suffix for a tax code. This suffix does not indicate the allowances to which a person is entitled, as do other suffixes. A T code may only be changed by direct instruction from HMRC. National insurance National insurance contribution letter for ocean-going mariners who pay the reduced rate. Other meanings (1) Old Roman numeral for 160. (2) In relation to tapered reduction in annual allowance for pension contributions, the individual’s adjusted income for a tax year (Finance Act 2004 s228ZA(1) as amended by Finance (No 2) Act 2015 Sch 4 para 10). (3) Tesla, the unit of measure. (4) Sum of transferred amounts, used to calculate cluster area allowance in Corporation Tax Act 2010 s356JHB. (5) For the taxation of trading income provided through third parties, a person carrying on a trade (Income Tax (Trading and Other Income) Act 2005 s23A(2) as inserted by Finance (No 2) Act 2017 s25(2)). (6) For apprenticeship levy, the total amount of levy allowance for a company unit (Finance Act 2016 s101(7)). T+ Abbreviation sometimes used to indicate the number of days taken to settle a transaction. T$ (1) Abbreviation: pa’anga, currency of Tonga. (2) Abbreviation: Trinidad and Tobago dollar. T1 status HMRC term for goods not in free circulation. TA (1) Territorial Army. (2) Training Agency. (3) Temporary admission, of goods for Customs purposes. (4) Telegraphic Address. (5) In relation to residence nil rate band for inheritance tax, means the amount on which tax is chargeable under Inheritance Tax Act 1984 s32 or s32A. -
Research for Tran Committee
STUDY Requested by the TRAN committee Postal services in the EU Policy Department for Structural and Cohesion Policies Directorate-General for Internal Policies PE 629.201 - November 2019 EN RESEARCH FOR TRAN COMMITTEE Postal services in the EU Abstract This study aims at providing the European Parliament’s TRAN Committee with an overview of the EU postal services sector, including recent developments, and recommendations for EU policy-makers on how to further stimulate growth and competitiveness of the sector. This document was requested by the European Parliament's Committee on Transport and Tourism. AUTHORS Copenhagen Economics: Henrik BALLEBYE OKHOLM, Martina FACINO, Mindaugas CERPICKIS, Martha LAHANN, Bruno BASALISCO Research manager: Esteban COITO GONZALEZ, Balázs MELLÁR Project and publication assistance: Adrienn BORKA Policy Department for Structural and Cohesion Policies, European Parliament LINGUISTIC VERSIONS Original: EN ABOUT THE PUBLISHER To contact the Policy Department or to subscribe to updates on our work for the TRAN Committee please write to: [email protected] Manuscript completed in November 2019 © European Union, 2019 This document is available on the internet in summary with option to download the full text at: http://bit.ly/2rupi0O This document is available on the internet at: http://www.europarl.europa.eu/thinktank/en/document.html?reference=IPOL_STU(2019)629201 Further information on research for TRAN by the Policy Department is available at: https://research4committees.blog/tran/ Follow us on Twitter: @PolicyTRAN Please use the following reference to cite this study: Copenhagen Economics 2019, Research for TRAN Committee – Postal Services in the EU, European Parliament, Policy Department for Structural and Cohesion Policies, Brussels Please use the following reference for in-text citations: Copenhagen Economics (2019) DISCLAIMER The opinions expressed in this document are the sole responsibility of the author and do not necessarily represent the official position of the European Parliament.