B S English Vocabulary

Lydia O’Donnell SEDA College Online Beauty Salon English: Course Outline

1. Introduction 2. - Essential Vocabulary 3. Welcoming the Client 4. Hair Consultation 5. Nails 6. Facial 7. 8. Quiz Introduction

This course is for salon professionals who wish to work in English speaking countries or with English speaking clients.

The course will provide the salon professional with essential vocabulary including words for the tools of the trade, common verbs used, polite conversation, and executing tasks. How to do a ‘consultation’ or talk with the client before starting the service, will also be covered.

By the end of this course the salon professional should feel comfortable talking with clients and colleagues about most tools, situations, products, or services in the salon. Essential Vocabulary- Hair

Comb Brush

Cut Trim

Wash Dye

Blow-Dry Curl

Straighten Hair Spray

Add Product Smooth

Style Smock COMB Plural: combs

The most basic instrument for the hair professional. Also a verb…

‘I comb the client’s hair before I cut’. BRUSH Plural: brushes

Also a verb…

‘Brush the hair to make it look nice’.

CUT(v) Most hair services include cutting the hair. TRIM(v) To cut a little bit.

‘This client is just here for a trim’. WASH(v) To clean the hair with shampoo and conditioner.

‘Please could I have a wash and blow-dry’? DYE(v/n) To change the color of the hair. Or, the name for the substance that changes the color of the hair. ‘I will use the blonde hair dye to dye the client’s hair’. Blow-dry(v)

To change the clients hair from wet to dry. The instrument used is a hair-dryer/blow-dryer.

‘Please use the hair-dryer to blow-dry the client’s hair before styling’. Curl(v/n) We curl the hair with a hair curler to make curls.

‘The curler is hot and now I can make curls in your hair’. Straighten(v) To change hair from curly or frizzy to straight and smooth using a hair straightener.

‘I just got a new straightener. So, my plan is to straighten my hair tonight’. Hairspray(n/v) We hairspray our hair with the product, hairspray, to make a style last all day or night. ‘Always cover the client’s eyes when hairspraying’. Add product (v) When a stylist puts a gel, mousse, spray, clay, masque or anything into a client’s hair.

‘I’m adding a serum to your hair to make it smooth and -free.’ Smooth (v/adj.) Smooth is the opposite of frizzy or rough. When adding product, doing a keratin treatment, or straightening… you are making the hair smooth. ‘After the keratin treatment the photo on the right shows that the client’s hair is smoother, straight, and beautiful.’ Style (v) When a hair stylist uses products and technique to create a specific look with the client’s hair.

‘We styled your hair in an up-do as you asked for a glamorous and elegant look.’ TOOLS Scissors(n) The most basic tool of the hair stylist.

‘Sharp scissors and a sharp mind make a stylist.’ Clip(n) This tool is used to hold a client’s hair in place. ‘I’m using clips to separate your hair so I can straighten it in sections. Bobby pin(n) A small tool used to secure hair into a specific style.

‘Up-do’s often require many bobby pins and lots of hair spray to make it safe and secure’. Hair elastic A noun for the circular bands used by most people with .

‘I put my hair in a with a hair elastic’. Hand mirror(n) Tool used to show client their look when the styling is finished.

‘I’m holding the hair mirror at the back so you can see the reflection in the wall mirror.’ Hair roller(n) Hair rollers are often used to create specific wavy or curly styles.

‘We will put rollers in your hair for a while and you can relax in a comfortable chair.’ Spray bottle(n) Spray bottles are usually filled with water and used to make the clients hair wet before cutting. ‘Could you fill the spray bottles to prepare for the next client?’ Chair(n) The piece of furniture that the client sits on.

‘Please sit on the chair and I will gently pump it up to the correct height’. Smock(n) Protective cover worn by the client during styling.

‘We’ve just ordered lovely new smocks for our clients!’ When your client first arrives:

Introduce yourself, “My name is Maria and I will be your stylist today, please have a seat in my chair”.

Offer them a beverage, “Would you like a tea or coffee?’

Give the client their beverage and then put the smock around them.

Then begin the hair consultation by asking questions about what they would like to do with their hair today.

Welcoming the client Hair Consultation H.C. Questions:

1. Are you comfortable? 2. What are you looking to change about your hair today? 3. Do you have a photo of what you are looking for? 4. How much would you like cut off? 5. Where do you usually part your hair? 6. Do you have any allergies that you know of? 7. Are you ready to begin?

Long hair

If a client has long hair be sure to ask them if they get regular trims to keep it healthy.

When a client comes in with long hair looking to have it cut short, be sure to ask them ‘how short?’ and confirm before cutting. Hair Styles When hair is cut short only in the front creating a cover for the forehead.

Fringe or bangs can be long or short depending on the Fringe/Bangs(n) . Classic Bob(n)

This hairstyle was created in the 1920’s and has remained popular taking on new forms, until today.

In the 1960s it became associated with ‘mod’(modern) style.

It is characterized by short hair above the shoulder and often matched with a short fringe. Long Layers (n)

Layers are when the it cut at different lengths from the top to the bottom. This is an example of layers on a long hair style. Highlights(n)

Highlights are when lighter and darker colors are blended into the hair using special dying techniques.

Portions of hair are separated and dyed a different shade or color. Balayage(n)

When hair is dyed so that it starts from one extreme color and gradually changes to another extreme.

Colors such as pink, purple, and grey are becoming popular in this style. Mermaid(n)

This style has many different variations and really allows the professional to show their skills. It also creates a lot of flexibility for clients to show their personalities. Essential Vocabulary- Manicure/Pedicure TOOLS Verbs/Adjectives/Nouns

Cuticle Scissors File Masage Cut

Cuticle Pusher Rub Polish Base Coat

Nail File/ Emery Board Moisturize rough/gentle

Nail Brush Nail Buffer

Nail Clippers Nail Oil

Hand Cream Tweezers Cuticle Scissors Cuticle Pusher Nail File/Emery Board Nail Brush Nail Buffer Nail Clippers Nail Oil Hand Cream Tweezers “We cut the client’s nails before filing them into a pleasing shape”.

To Cut Nails (v) To File (v)

“We file the client’s nails into rounded or square shapes”. To Buff Nails(v)

“We buff the client’s nails to make them smooth before applying nail oil”. To Apply a Base Coat (v) “We apply a base coat before the polish/varnish in order to keep the client’s nails strong”. To Moisturize/Massage/Rub (v) “After applying cream we rub, massage, and moisturize the client’s hands to help them relax”. Rough/Gentle (adj’s)

When touching the client and applying pressure be sure to ask, “is that too rough”? Rough means hard/painful. The opposite of rough is gentle. If they say ‘yes’ touch them more gently.

Choosing a Color First, show the client the ‘most popular colors’. If they are having trouble or hesitating, make sure you have a few suggestions for colors that compliment their skin tone.

In addition, it’s important that the client feels special so tell them to choose something fun that makes them smile. A classic nail style, the french manicure is always in fashion. In the last ten years it has evolved to add more fun and French personality with little details. Manicure Facial Service Verbs: Cleanse Exfoliate Moisturize Facial- Essential Vocabulary

Tone Apply Serum Apply Oil

Rub Massage

To Relax To Take Off Jewelry

To Be Tense

Tools/Products: Cleanser Exfoliator

Serum Moisturizer Toner Oil Towel

Wash Cloth Muslin Cloth

Head Wrap/Headband To Take Off Jewelry(v) When you remove necklaces, bracelets, and earrings from your body. “Please take off your jewelry before we start the facial service”. To Cleanse(v)

When we use the first product to clean the skin.

“I’m going to apply the cleanser to clear away impurities from your skin”. Exfoliating is when we To Exfoliate(v) use a scrub product with small bits that scrub off our dead skin in order to reveal the beautiful new skin underneath.

“Next we are going to use a gentle exfoliator to remove dead skin and give you a healthy glow”. To Tone(v) When we tone we are applying a liquid which balances the ph of the skin and allows it to accept the treatments that follow. “Now I’m applying a gentle toner with a cotton round to balance your skin before the oil/serum”. To Add Serum/Oil(v)

We add a serum or oil to the skin after toning to moisturize the skin from the inside out”.

“I’m going to add a serum and massage it into your skin to moisturize down deep”. To massage is to move your hands in circular To Massage(v) motions and apply pressure after oil or serum is applied.

“I massage and rub the client’s face to relax the muscles and make the client feel good during oil and serum application”. To Be Tense(v) When you feel uncomfortable, tight, or have pain in your muscles.

“Are you tense? You feel tense so try to relax and enjoy the facial massage, this is time for you”. To Be Relaxed(v) When muscles are at rest and the mind is calm. When we apply a cream or To Moisturize(v) moisturizer we are making the skin smooth, strong, and healthy.

“I selected a moisturizer that is good for dry skin because you said your skin often feels dry”. We carefully wrap the headband around the client’s head, or politely ask them to do it, before the facial service to protect their hair and make the skin accessible.

Headband(n) Flannel/Muslin Cloths(n) Some estheticians prefer flannel material and others prefer muslin material, but anyone performing a facial service needs to use cloths throughout the process. Keeping them clean and fresh is important. Cotton Rounds/Pads (n) Another essential tool for the esthetician is the cotton round/pad. They are also used throughout the facial service.

Be Aware of SENSITIVE SKIN. People with sensitive skin do not have a sign on their face that says, ‘Fragile/ Be Careful’. We need to ask our clients questions about their skin to learn this and choose the appropriate products. If you want to avoid big problems with customers and give high quality service, you must include questions about skin sensitivity in the skin While you are doing the facial consultation before you start the facial service. service be sure to check-in with the client and make sure they are You could ask your client, “Do you have any skin comfortable. sensitivity or allergies that you know of? Do you You can do this by asking them ever experience redness or irritation after trying new questions like… “Is this products on your skin”? comfortable and relaxing? Please tell me if you are uncomfortable or If they answer ‘yes’, be sure to choose the gentlest I’m being too rough, and I will be products and don’t apply too much pressure to the more gentle”. skin. Waxing Essential Vocabulary- Waxing Verbs: to wax to dip to prepare the skin Nouns: Hot Wax After Oil to be hygienic to pull Wooden Stick to apply pressure Towel Wax Strips Parts of the Body To Prepare the Skin for Waxing(v) Preparing the skin is when you clean and exfoliate the skin before waxing. This is part of a good waxing service.

This will minimize discomfort and redness for the client and clear away dead skin that could stop the wax from removing all the hair. To Wax(v) We can wax many different parts of our body. The face for example has five areas that are commonly waxed… - -chin -upper/lower lip - -neck To Dip(v)

When we put the wooden stick into the wax and cover it with wax. Remember it is important not to dip, apply the wax to the body, and then dip the same end again. To Pull/Rip off a Wax Strip(v) When we pull/rip off the wax strip we are removing it from the body. This must be done carefully while holding the skin around the area tight to cause the client minimal discomfort. To Be Hygienic(v)

Being hygienic means being clean and trying to eliminate the spread of germs and bacteria.

It’s very important to wear gloves when waxing and not to dip 2 times(double dip), when applying wax. This stops the spread of germs and bacteria. Clients will appreciate this and come back. Quiz: What do you remember? Q1: When do we exfoliate during a facial? A1: After cleansing and before a mask. Q2: What is a bobby pin used for? Answer 2:

Bobby pins are used to hold hair up and safely in place, often for a special event hair style. Q3: What is a cuticle pusher? Answer 3: A cuticle pusher is a plastic or metal instrument or tool, that is used to push back the skin around the base of the finger nail or toe nail. Well done! Keep practicing until you memorize all the terms we’ve given you in the course so you can continue to improve your business and your English! Thank you for participating in Beauty Salon English with Seda College Online. To continue to improve your English we suggest you visit our website and check out our other great videos! http://www.sedacollegeonline.com