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Arival Guide The In Destination Event Arival Guide October 11 - 13, 2017 The LINQ, Las Vegas Your waiver,Full Page only Adsmarter Convert your paper waiver into aPlaceholder digital, smart waiver and get more than just a signature. 30-Day Free Trial Learn more at smartwaiver.com Ask your booking software provider about seamless Smartwaiver integrations. Across the world, we’re working with a�rac�ons like yours to reach new levels of success. Together, let’s talk about where you are today and where you envision your business in the future. We’ll help take you there. info@gateway�cke�ng.com | gateway�cke�ng.com TICKETING SOFTWARE . ADMISSION CONTROL . GUEST JOURNEY CRM . REVENUE-GENERATION STRATEGIES . 24-7-365 SUPPORT Welcome This is your Arival. There are tons of travel industry conferences. Too many. And how many focus on the best part of travel – all the things you do when you get there? None. Zero. Zilch. Nada. It’s time to change that. Tours, activities, events and attractions represent travel’s third-largest segment, with more than 120,000 businesses worldwide. And these businesses – your business – face extraordinary marketplace changes, in technology, distribution, traveler behavior, and much more. It’s time your industry – our industry – came together. Welcome to Arival – your forum dedicated to the best part of travel. That’s right – this is your Arival. Our mission from day one is to create an event for you and about you. Day tour operators, activity and experience providers, attractions, parks, events, ground transportation, destinations… if you play a role in shaping the traveler experience once they arrive, then Arival is for you. We have worked with many leading voices across our industry to design an event advancing the business of creating awesome in- destination experiences. Over the next two days, you will hear from leaders, innovators and experts touching every aspect of marketing, technology, sales and guest experience that matter to your business. Here’s what you can expect: Two jam-packed days of content – from big picture strategy to hands-on practicality: 1. Theater sessions that assemble industry leaders to discuss and debate the big issues defining our present and shaping our future 2. Hands-on workshops covering essential topics in tech, marketing, social media, third-party sales & distribution, guest experience and more #arivalevent 4 Welcome 3. Practical demo labs that let you see the latest in reservations technology and distribution platforms 4. A great freakin’ time! It is Vegas, after all. We’re going to have some fun, including some great parties, a ride on the High Roller, and a few surprises We founded Arival with one simple mission: establish “tours and activities” as the major sector of the global travel, tourism and hos- pitality industry that it deserves to be. So let’s get to work – and have some fun. This is the best part of travel. This is your Arival. Arival Founders Alex Kremer Bruce Rosard Douglas Quinby Alex Kremer Bruce Rosard Douglas Quinby #arivalevent 5 Schedule at a Glance Wednesday, October 11 All Day Optional pre-Arival Tours & Activities Arival Activities Desk, powered by Bokun at www.arivalactivities.com 4:00 PM – 7:00 PM Your Arival: Registration is Open at the Arival Registration Desk sponsored by City Sightseeing Worldwide 7:30 PM – 11:30 PM An Arival Night on the Town - Sponsored by Gray Line Worldwide, SIMPLENIGHT, Gray Line Las Vegas Meet at the LINQ Bus Lobby between 7:30 and no later than 8:30 PM for a special Las Vegas Strip Tour of some of Vegas’ hottest clubs while getting to know your fel- low Arival attendees! Note: Surrender night club has a dress code - Casual Dressy: men must wear collared or button-down shirts, slacks or nice jeans with no tears, nice shoes. Thursday, October 12 Breakfast on your own. (If you are staying at the LINQ, use your breakfast voucher at the Paradise Buffet in the Flamingo Hotel right across the Promenade.) 7:30 AM – 6:00 PM Registration and Info Desk 9:00 AM Sharp Arival Theater I 9:00 AM – 9:15 AM Arival Kickoff 9:15 AM – 10:00 AM Online Distribution Today & Tomorrow 10:00 AM – 11:00 AM Oh Yeah, These Guys Sell Too 11:00 AM – 12:55 PM Lunch Break 11:15 AM – 12:45 PM Lunch is Served Come early or late, buffets are continously refreshed! 11:15 AM – 11:35 AM Demo Labs (Checkfront, FareHarbor, Musement, Tiqets) #arivalevent 6 Schedule at a Glance Thursday, October 12 (continued) 11:45 AM – 12:05 PM Demo Labs (Checkfront, Expedia Local Expert, Musement, Peek, Viator and TripAdvisor) 12:15 PM – 12:35 PM Demo Labs (Checkfront, Great Guide, Peek, Rezgo, Viator and TripAdvisor) 1:00 PM Sharp Arival Theater II 1:00 PM – 1:30 PM The Sharing Economy and Tours & Activities 1:35 PM – 2:05 PM Google and In-Destination Experiences 2:10 PM – 2:40 PM Working with Your DMO 2:45 PM – 3:30 PM Coffee Break & Demo Labs 2:55 PM – 3:15 PM Demo Labs (FareHarbor, Expedia Local Expert, Shubert Ticketing, Veltra) 3:30 PM – 4:15 PM Your Choice of Four Workshops: 1. How to Select Your Tech (Get Your RFP On) 2. Make Your TripAdvisor Listings Amazing 3. The Science of Search 4. Websites That Work 4:30 PM – 5:15 PM Your Choice of Four Workshops: 1. The Essential Tech Stack for Ticketed Attractions 2. Is Your Pricing Right? 3. Social Media for Tours, Activities & Attractions 4. Delivering Five Star Experiences to Your Guests 6:00 PM – 7:30 PM The Peek Sunset Happy Hour 7:30 PM – 9:30 PM The High Roller Experience (Use your free admission via the tickets emailed to you by Tiqets and enjoy a drink in the High Roller party room sponsored by Redeam and DataArt before you board your cabin.) #arivalevent 7 Schedule at a Glance Friday, October 13 Breakfast on your own. (If you are staying at the LINQ, use your breakfast voucher at the Paradise Buffet in the Flamingo Hotel right across the Promenade.) 8:00 AM – 2:00 PM Registration and Info Desk Sponsored by City Sightseeing Worldwide 9:00 AM – 9:45 AM Your Choice of Three Workshops 1. The Essential Tech Stack for Tours & Activities 2. Working with Online Distributors 3. Creating Awesome Content 10:00 AM Sharp Arival Theater III 10:00 AM – 10:40 AM Big Brands 10:40 AM – 11:30 AM Big Visions 11:30 AM – 12:15 PM Coffee & Energy Break and Demo Labs 11:45 AM – 12:05 PM Demo Labs (FareHarbor, Rezgo, Shubert Ticketing, Veltra) 12:15 PM – 1:30 PM Arival Theater IV 12:15 PM – 1:10 PM Big Voices 1:10 PM – 1:30 PM Arival Wrap-up (but we’re just getting started) #arivalevent 8 Information General Info Workshops and Demo Labs Due to high demand for some Workshops and Demo Labs, if you are not pre- registered, you may not be able to attend your first choice. But, there are other great options to choose from. If you are pre-registered, be there on time or you may lose your seat! WiFi Access Network Name: arival Network Password: arival17 Arival App If you haven’t yet, download the Arival App and join the Community. In the iTunes Store or Google Play, search for “Bizzabo” and download. When it says “Looking for an event?” type in “Arival” and it will come up. Click and you’re in. Join the Community with our LinkedIn profile or your email. Breakfast Breakfast is on your own on both Thursday & Friday. If you are staying at the LINQ, take advantage of complimentary Flamingo Buffet Breakfast vouchers that you received at registration (right across the Promenade from the LINQ). Plan on a line at the buffet andbe in your seat at 9:00 AM sharp both days. Discounted Tours & Activities Check out the discounted tours and activities throughout Vegas at the Arival Activities Desk, powered by Bókun. Available at www.arivalactivities.com and the Activities Desk in the Arival Ballroom. Powered by: Guides There will be Arival Guides available at the info desk to help guide you to the different events. #arivalevent 9 We Love Our Partners! Arival Launch Partners ______________________________________________________________________________ Arival Partners ______________________________________________________________________________ Arival Demo Partners ______________________________________________________________________________ Arival Media Partners ______________________________________________________________________________ Arival Association Arival Community Partner Partner #arivalevent 10 We Love Our Sponsors! Arival Sponsors #arivalevent 11 Detailed Agenda Wednesday, October 11 Arival Day All Day Optional pre-Arival Tours & Activities Arival Activities Desk, powered by Bókun at www.arivalactivities.com 4:00 PM – 7:00 PM Registration Desk is Open Sponsored by City Sightseeing Worldwide Arival Activities Desk in Arival Ballroom 7:30 PM – 11:30 PM An Arival Night on the Town Sponsored by Gray Line Worldwide, SIMPLENIGHT, Gray Line Las Vegas A special Las Vegas tour and nightclub crawl with your fellow Arival attendees. The bus tour heads south to the start of the Strip (by the Las Vegas sign) and then heads north on the Strip for the first stop and a complimentary drink. After about an hour, hop on a Gray Line Las Vegas bus as we head to Surrender at the Wynn Hotel, one of the hottest clubs in Vegas. 7:30 PM - 8:30 PM Meet at the LINQ bus lobby. Follow Arival guides from the hotel lobby. If you didn’t RSVP, we likely won’t have a seat on the bus for you. Note: Surrender night club dress code is Casual Dressy: men must wear collared or button-down shirts, slacks or nice jeans with no tears, nice shoes.
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