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“The bottom line in our stores is customer satisfaction.” The Associate’s —Sam Guide to Living Better FEBRUARY 2014 Our New CEO Doug McMillon is a champion for associates, for our customers, and for culture. PAGE 44 + Five Credit Score Boosters PAGE 16 Eat for Heart Health PAGE 25 The Rings of Walmart Unveiled! PAGE 57 Backstage With Kristi Yamaguchi PAGE 62

00_Cover_doug_final.indd 1 1/17/14 8:35 AM ContentsFebruary 2014

Open Inside Walmart 42 Thanks, Mike A Q&A with Beliefs in Action 2 The Perfect Fit 38 outgoing CEO From the Editors 4 Lookin’ Good 40 Walmartworld.com 5 A Great Associate 51 Voices 6 In the Know 52 44 Culture. Customers. Greetings From Company. Meet Doug The Guide Bentonville 53 McMillon, Walmart’s new CEO. Entertainment Walmart Has Heart 54 Q&A: Phillip Phillips 11 Lost in Space 12 We Are Walmart 57 Rings of Walmart These Money Sci-Fi Love 66 circle-shaped products all win Stress-Free Tax Time 15 Celebrating 40 Years 68 gold. Plus: Kristi Yamaguchi takes Credit Score Decoder 16 Celebrating 35 Years 73 you backstage at the games. Style & Beauty West BU Stories 74 Central BU Stories 76 Be a Gem Genius 19 Associate The Color of Love 20 East BU Stories 79 64 I Heart Moving Vickie Adkins of Store 1718 in Home Checkout Old Mirror Makeover 22 Findlay, Ohio, isn’t letting heart Game On 82 Your Games Party 23 disease slow her down. My Sam Story 83 My Favorite Thing: Archive Adventures 84 Your Dream Sport 24 Health Know Your Heart 25 Easy Strength Moves 26 Food Associate Chef 29 Hooked on Salmon 32 Bread Pudding Redo 34 Outdoors Backyard Games 36 Vickie Adkins of Store 1718 in Findlay, Ohio, bikes to her favorite speed-walking route.

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P&G Crest.indd 1 1/14/14 9:27 AM 01_toc_3.indd 1 1/16/14 2:40 PM Beliefs in Action

SERVICE TO OUR CUSTOMERS Give to the local community in ways that connect to our customers. Who Walmart and Procter & Gamble connected skating champion Kristi Yamaguchi with 17 kids from the Kips Bay Boys & Girls Club in the Bronx, N.Y. Where At the Lucile Palmaro Clubhouse, which is one of two ice skating rinks in the Bronx. Why The event helped Walmart give back to the community by letting kids skate with—and get advice from—their hero. “She inspired all of us with this once-in-a- lifetime opportunity,” says Daniel Quintero, the executive director of the club. “She’s an excellent role model for our kids and kids everywhere.” Figure skating champion Kristi Yamaguchi shares skating tips with kids from the Kips Bay Go to Walmartworld.com/ Boys & Girls Club in ourbeliefs to read more the Bronx, N.Y. READ about Our Beliefs.

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Meet our CEO: Read more about Doug McMillon on Page 44. Walmartworld.com More stories. More fun. More you. Go online!

Publisher Alan Dranow Come On, Get Social! Editor in chief Matt Larsen Get access to [email protected] content you won’t Managing editor John Soldani find in the magazine, like Content manager recipes, DIY projects, and Amanda Foster workout routines from Marketing and sales Sam Rivkin your fellow associates, at pinterest.com/walmartworld. Editorial and advertising inquiries: Follow us today! [email protected]

No responsibility can be accepted for unsolicited manuscripts or photographs, which must be accompanied by a self-addressed stamped envelope. The views expressed in this magazine are not necessarily those of the publisher or Wal-Mart Stores, Inc.

From the Heart Walmart World is a proprietary publication of Wal-Mart Stores, Inc., and is This February is about two things: the games in Sochi intended for use by Walmart at its discretion. The editor (go USA!) and Doug McMillon becoming our company’s reserves the right to select and edit letters for publication. Some stories may appear in other fifth CEO. To us, these two events are connected. How? publications, including those intended for external audiences. All material that you submit to They’re about heart: embracing opportunities, finding Walmart World shall become the property of Wal-Mart Stores, Inc., SPORTS ways to succeed, and striving for excellence. Do you and submission shall be deemed a transfer of all right, title, and Your Guide to the 2014 Games in Sochi interest to the materials submitted. work with an associate whose excellence should be Walmart World is not responsible The games kick off Feb. 7 in Sochi, Russia! Get the scoop on all for verifying the accuracy of captured on these pages? Tell us about him or her by material submitted by our readers. the events, from figure skating to snowboarding, with our guide. The views and opinions emailing [email protected]. —THE EDITORS expressed on third-party websites do not necessarily state or re ect those of Walmart World and are not meant to substitute for professional advice.

Stores: If you’d like your subscription numbers adjusted, please email us at [email protected].

Printed on partially recycled paper WIN THIS STYLE & BEAUTY OUTDOORS HEALTH Black History Date-Night Tech Time to Month Chic to Go Clean House We’re giving Valentine’s Day— We share the There’s a good Susan Canfield Lana Boyce Proctor & Gamble away signed that most classic must-have apps reason it’s called Go Local Store 1852, Woodbridge, Va. Store 3340, Tulsa, Okla. Special thanks to our book and DVD of date nights— for making the housework. You Visit your store’s Susan’s heartwarming story Lana shares an insider’s at Proctor & Gamble for copies of The is coming. Take most of your burn calories Facebook page to of her grandmother adds an perspective on what makes connecting us with former Watsons Go to your outfit from time outside. Are while you’re stay connected with your extra-special touch to her our Neighborhood Markets Olympian Kristi Yamaguchi for Birmingham. Go work to a night you ready to get doing it! We tell fellow associates and read spaghetti sauce, Page 29. tick. Check it out on Page 38. “What You Don’t See,” Page 62. online to win! out in a few steps. charged up? you how many. news that affects you.

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“If you love your work, you will be out Dear Walmart World ... there every day trying to do it the best you can, and soon everyone around will Company Outreach

“The bottom line in our stores is customer satisfaction.” The Associate’s — Guide to Living Better I really enjoy reading the articles catch that passion from you—like a fever.” FEBRUARY 2014 Our about the environment and SAM WALTON volunteerism. I’d like to learn New more about the forest program CEO We’re happy to give you Doug McMillon that Walmart helps with. is a champion for associates, for our customers, and for more information! The Walmart culture. PAGE 44 + Jannette Nolen, Five Credit Score Acres for America program Boosters PAGE 16 Store 243, Wentzville, Mo. Eat for Heart Health is a commitment made by PAGE 25 The Rings of Walmart Unveiled! PAGE 57 Walmart to buy and Backstage With Kristi Yamaguchi PAGE 62 preserve 1 acre of wildlife habitat in the U.S. for every Lots of Love Feeling Connected acre the company I look forward to reading I appreciate what the develops. You can find Walmart World. I love the magazine brings to more information at articles on associates and Walmart. It’s very corporate.walmart.com/ the awesome things they’re informative, and it’s global-responsibility/ doing. The comments from wonderful to be able environment- Sam Walton are amazing. to connect with other sustainability/acres- Thanks for all you do Walmart associates for-america. to keep us informed. through their stories. Nancy Ratliff, Shateka Husser, Store 1907, Store 1359, Hinsdale, N.H. North Charleston, S.C.

Q&A With Jim McClendon, director of engineering, design and construction, Wal-Mart Stores, Inc. TWITTER ROUNDUP @WalmartAction Q: What kind of strategy is being formed for building new stores or #Walmart The Walmart retrofitting old stores for energy sustainability? —Steve Hundley, Foundation has donated 160k Store 3127, Denver, Colo. to four Bay Area nonprofits that serve and make a significant A: Energy-efficiency projects have been developed around two impact in their community: primary implementation paths. Down one path are capital-based walmarturl.com/IYY1aU projects that either replace existing inefficient assets or upgrade or optimize assets for improved efficiency. The other path contains @WalmartVeterans expense-based projects that focus on adjusting, tuning, and We partnered with the controlling existing systems for improved efficiency. @KansasGuard to fill bags Some examples of current projects include HVAC unit replacements, of food for military families: LED parking lot lighting replacements, and upgrading refrigeration walmarturl.com/1c3tX8b equipment. An example of a project still in test or awaiting approval is @WalmartAction adding LED lighting for interior sales floors. This would be applicable The opening of 2 new to both new and existing stores. #WalmartDC stores has resulted in the addition of Do you have a question for approx. 600 jobs to the area: our Walmart leadership? Ask it walmarturl.com/1iAgECa ASK at [email protected]. via @wusa9

Walmartworld.com 7

06_voices4.indd 6 1/16/14 11:46 AM 06_voices4.indd 7 1/20/14 2:35 PM Your Love, In Bloom Give your heart a treat with some ticker-specific insight. Page 25

$298 1/3 Carat T.W. Diamond, 10K Yellow Gold Bridal Set

$298 1/3 Carat T.W. Diamond, 10K Yellow Gold Bridal Set

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Forever Bride fine jewelry uses genuine diamonds. Free ring sizing with any ring purchase over $48. Layaway available year-round. Total weight (T.W.) is approximate. Diamond carat weight may vary between .01-.05 on items more than 1 carat. Jewelry enlarged to show detail. Also available at Walmart.com. Learn more at your store’s jewelry counter.

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09_Spark4.indd 9 1/20/14 11:48 AM The Guide / Entertainment

A Giving Heart American Idol season 11 winner Phillip Phillips has found success by staying true to himself. Here, he answers your questions about his influences.

When did you start singing and playing the guitar? NEW Tyson ® Day Starts™ Breakfast Sandwiches get Stacy Lomelino, Store 200, you started off right with a protein-packed combination Jacksonville, Ill. of bakery-style bread, savory meat, all-natural cheese, and farm-fresh eggs. Try one with a glass of 100% When I was 14, my brother-in-law inspired me to Orange Juice to kick-start your day. pick up the guitar. He showed me the main chords, and from there I taught myself. I didn’t start singing until I was about 17 or 18, and I started writing around that same time. I wanted to be a rock star like Angus Young from AC/DC.

Who inspires you musically? Also, what is your favorite band? April Liptak, Store 2149, Mount Vernon, Ohio I loved John Butler, Dave Matthews, and so many other acoustic players who do amazing things with their guitars. They inspired me to do weird rhythms with a cool melody on top. Singing and playing like that just clicked for me.

Is touring what you hoped it would be? Stephanie LeDoux, Store 2132, Baton Rouge, La. What used to help me go to sleep at night was dreaming about playing in front of thousands of people, but I never thought it would happen. To be able to do that now is something I’m thankful for every day. I just want to make the best music I can and keep touring.

Watch Phillip perform songs from his latest album WATCH at Walmartworld.com.

© 2014 Tyson Foods, Inc. and Florida Department of Citrus Florida Department of Citrus. Tyson and Day Starts are trademarks of Tyson Foods, Inc. Florida Orange Juice logo is a registered trademark of the Florida Department of Citrus.

Tyson.indd 1 1/13/14 8:49 AM 11_entertainment_phillip_phillips.indd 11 1/20/14 8:08 AM The Guide / Entertainment What new releases are you most anticipating? TELL Tell us at Walmartworld.com.

Sandra Bullock stars in Gravity.

Lost in Space Take a peek at new releases hitting stores and Walmart.com this month. Music Singer Eric Church is back with his Movies fourth studio release, A game-changing masterpiece. That’s what The Outsiders, a rock-inspired album many reviewers have said about director that stays true to his FPO Alfonso Cuarón’s Gravity, which features country roots. Sandra Bullock and George Clooney in a space disaster that’s unlike anything you’ve ever seen. It’s true: Alfonso, who co-wrote the script with his son Jonás, waited nearly five years to make the film so that technology Books could catch up to his vision. The movie’s in stores—and on James Patterson Walmart.com—this month. Cue Oscar buzz. teams up with writer Mark Sullivan for his latest mystery, Private L.A. * Longer vs. Speed Stick® Power™ ** Fresher vs. bar soap / body wash that does not contain Odor Neutralizing Technology 12 The Associate’s Guide to Living Better

12_feb_entertainment_new_now.indd 12 1/16/14 11:50 AM 45187_2_CP_WM_Gear Activation_Ad_FNL.indd 1 1/15/14 5:31 PM The Guide / Money

Get the card that Stress-Free loves you back. Tax Time Featuring free FICO® Score benefit. Prep now to get your refund faster and make your taxes easier to manage every year. We’re making it easier to get your free FICO® Score.

Enroll your account in paperless statements to get “I always file my taxes as soon as your FICO® Score*: I get my W-2s, usually by the first of February. It’s your money so you might as well get it for Visit Enroll Get your up-to-date yourself as soon as you can!” walmart.com/creditlogin in electronic FICO® Score —Randall Hopson, and login to your account statements each time you login Store 427, Greenville, Texas

Plus, take advantage of special financing on purchases made in-store One-Stop Shop Need help sorting out with your Walmart® Credit Card. deductions or tax credits? The Jackson Hewitt or Liberty Tax Service kiosks in your store are a great resource—and associates 6months 12 months 18 months 24 months get a discount on Special Financing Special Financing Special Financing Special Financing their services! on any purchase of on any purchase of on any purchase of on any purchase of $150 – $298.99 $299 – $428.99 $429 – $598.99 $599 or more

Offer valid through March 7, 2014. There’s no need to worry about April 15. Andrew Zumwalt, who Offer available on purchases made in-store with your Walmart Credit Card. Minimum monthly payments required. helped establish the Missouri Taxpayer Education Initiative, and Subject to credit approval. Offer certificate required. See store for details. (Excludes gas and gift card purchases.) CPA Amy Wang share their advice for a smooth tax season.

Don’t have a Walmart Credit Card? Make a tax box. Place it near E-file and use direct deposit. Don’t spend it till you get it. where you open your mail, and put If your adjusted gross income “There can always be delays,” when you open a Walmart anything tax-related in it: 1099s, W-2s, (taxable earnings minus Andrew says. “Get one digit wrong $ Credit Card account and property taxes, and items labeled deductions) is less than $58,000, on your direct deposit information, spend $75 the same day. Important Tax Document. Amy also you can e-file for free. and it can take six weeks to get a (Paid as a statement credit.) recommends including a copy of last Andrew recommends using paper check instead.” Save 25 year’s tax form for reference. myfreetaxes.com, sponsored by Offer valid through March 7, 2014. Walmart and nonprofit partners. Keep a copy. Print an extra copy Offer subject to credit approval. Certificate required for in-store purchase. File now for a refund. The He also recommends using direct for yourself and keep another copy $25 statement credit will be posted to your account within 1 – 2 billing IRS started accepting forms deposit. “You can even do it to in a secure location outside your cycles after your qualifying purchase is made. See store for details. Jan. 31; early filers tend to a prepaid card, like a Walmart home, like a safe deposit box, in * Walmart Credit Card accounts that enroll in electronic statements may also enroll to receive a monthly FICO® Credit Score, as well as the top two get refunds faster. MoneyCard,” he says. case disaster strikes. reason codes affecting the score at no cost. The information gathered from the credit bureau to determine the FICO® Credit Score will not impact the account’s credit score. FICO® Credit Scores will be presented within the online account servicing site at http://www.walmart.com/creditlogin. Discover® and the Discover acceptance mark are service marks used by GE Capital Retail Bank under license from Discover Financial Services. Note: This information is not a substitute for professional financial, legal, accounting, or tax The following are marks and/or registered marks of Wal-Mart Stores, Inc.: the “Spark” design ( ), Walmart, and Save Money. Live Better. advice. If you have additional questions, please contact a financial or tax professional. Walmartworld.com 15

9689_WM_WorldAd_Feb_R.indd 1 1/15/14 3:38 PM 15_tax_time.indd 15 1/20/14 8:10 AM The Guide / Money

HOW MUCH Get a Walmart 30% YOU OWE ® GOOD Owe a little HOW YOU PAY or nothing YOUR BILLS WHAT BAD MoneyCard GOOD AFFECTS YOUR Owe a lot; you’re Pay on time 35% CREDIT near your credit * card limit BAD SCORE Pay late or miss 15% on us a payment 10% 10% Simply cash a check, HOW LONG YOU’VE USED CREDIT GOOD BAD NEW LOANS/CREDIT CARDS A long time A short time, buy & load your card or on and o GOOD BAD *Purchase fee credit up to $6 value. Valid thru 4/30/14. You rarely open You open several TYPES OF CREDIT YOU HAVE new accounts in one year Monthly and other fees apply. See package for details. GOOD BAD MYTHBUSTERS A mix of loans You use only and credit cards credit cards Your Credit Score Four often-misunderstood truths about this important number.

Your credit score is a three-digit number that tells lenders What goes into your credit score? Ruth Susswein, deputy how responsible you are with your loans and credit cards— director of National Priorities with Consumer Action, a and it affects whether you’ll be approved for credit, as well national nonprofit consumer-rights organization, separates as the interest rate you’ll pay. credit score myths from facts.

Myth: My credit score Myth: My credit report Myth: My credit score Myth: A few late credit is based on my income. and my credit score are always stays the same. card payments won’t the same thing. hurt my credit score.

Truth: Income, age, and Truth: Your credit report Truth: “Your credit Truth: “Late payments race typically aren’t part lists all your loans and credit score is a snapshot of one hurt your score the most,” of your credit score. Credit cards—open and closed— moment in time,” Ruth says. Ruth says. “Recent late bureaus create your score and your payment record As you open new credit payments do more damage.” by measuring five areas for each. Your credit score is cards, make payments, or The good news: You can (see chart above). The score a number based, in part, on rack up purchases, you can turn things around. “The usually falls along a scale information from that list. gradually raise or lower more on-time payments from 300 to 850. A score of your score. you have, and the older the $ $ more than 700 is a sign of late payment is, the better *The 3 to 6 purchase fee will be automatically credited within two days of setting up your temporary good credit management. you look to a lender.” card. Standard Walmart check cashing fees and limits apply. Not available in all states or stores. The MasterCard card is issued by Green Dot Bank pursuant to a license by MasterCard International, Inc. The Visa card is issued by Green Dot Bank pursuant to a license from Visa U.S.A., Inc. Additional services provided by Green Dot Corporation. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. MasterCard and the MasterCard Brand Mark are registered Note: This information is not a substitute for professional financial, trademarks of MasterCard International, Inc. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green legal, accounting, or tax advice. If you have additional questions, Dot Bank, and Bonneville Bank. All of these registered trade names are used by and refer to a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green 16 The Associate’s Guide to Living Better please contact a financial or tax professional. Dot Bank and are aggregated for deposit insurance coverage.

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Make it Forever, FIVE TIPS Make it a Keepsake. Be a Gem Genius Graduate gemologist Katie Johnston, associate jewelry buyer at the Home Office in $648 Bentonville, Ark., shares what diamond Keepsake Sincerity shoppers really need to know. 1/2 Carat T.W. Diamond, 14K White Gold Ring

Know the Be color-smart. fifth C: cost. Get an $648 Look for sparkle. Keepsake annual checkup. Inspiring 3/8 Carat T.W. Diamond, Don’t rush in. 14K White Gold Bridal Set

Gemologists A diamond $368 use the four Cs lasts forever, but Keepsake (color, cut, clarity, the metal around it Lovelight 1/4 Carat T.W. Diamond, and carat weight) can wear over time— 14K Yellow Gold Ring to judge quality and especially if it’s worn every appearance. An easier way day. Get your ring checked to spot quality? Focus on the by a jeweler to evaluate wear way the diamond sparkles. and tear and retighten settings to keep your diamond safe. $698 Keepsake Melody Diamonds come in all colors of the 5/8 Carat T.W. Diamond, rainbow. Any diamond outside of the usual Gemologists use the four Cs; at Walmart, 14K White Gold Ring color scale is considered a fancy color diamond. we add a fifth: cost. “There’s nothing romantic Of these, browns are among the least expensive, about paying too much,” Katie says. “At Walmart, and reds and pinks are the most expensive. we ensure that you pay the lowest cost.”

Classic design at a The most common mistake, especially when buying engagement rings, is not doing enough research. Simple steps price you’ll both love like comparing prices of similar items help you get the most value for the purchase.

Keepsake fine jewelry uses certified genuine diamonds. Free ring sizing with any ring purchase over $48. Layaway available year-round. Total weight (T.W.) is approximate. Diamond carat weight may vary between .01-.05 on items more than 1 carat. Jewelry enlarged to show detail. Also available at Walmart.com. Learn more at your store’s jewelry counter. Walmartworld.com 19

RevisedRingAds9_sm.indd 1 1/22/14 2:44 PM 19_JewelryIntegration_V2.indd 19 1/16/14 11:56 AM The Guide / Style & Beauty NEW! ™ Available in Stores February 2014 Have a fashion question Brush. Whiten. Go. for a Walmart buyer? Ask it Reclaim ASK at [email protected]. the Color Play With of Love Accessories From head to toe, Small punches of red spice up here’s how to rock any outfit. Make red any time of year. a statement with jewelry, like a red “Red is a memorable and white heart- * and energizing color,” says shaped pendant, Bridgette Raes, the author or red shoes. of Style Rx: Dressing the Body You Have to Create the Body KAREN’S PICK: Crystal Heart Pendant Necklace You Want. Try it with her and Hoop Earring Set tips, plus product picks from Karen McGhee, senior color and trend manager at the Home Office in Bentonville, Ark.

Tone It Down

Instead of solid red, choose a red print, stripes, or pattern to ease into the color. Or slip a jacket or sweater over a Faded Glory red Have Fun With It Toothbrush + Built-in T-shirt or tank top so If you’re too shy to wear Whitening Pen that just a glimpse of a red dress or sweater, try color shows. Faded Glory fuzzy fl eece KAREN’S PICK: Faded Glory lounge pants at home; a Women’s Essential V-Neck Tee, Faded Glory Women’s Ribbed red tie; or a dazzling shade Cotton Tank of ruby, wine, or brick red lipstick or nail polish.

KAREN’S PICK: Faded Glory Women’s Micro Fleece Pant

The Finishing Touch Much like eye-catching jewelry, Never wear red lips with heavy Ditch the matching lip pencil. Be subtle. Try a lip makeup—keep it understated The modern way to wear red is color in a sheer red lips make a statement. Here 1 and simple with a neutral blush 2 to build color with a lip brush or 3 formula for a soft are some of the latest trends. and light eye makeup. your fingertip. pop of color.

20 The Associate’s Guide to Living Better Simulated whitening shown shown onmodel Simulated whitening to continue results, whitening best *For until gel pen is empty. use as directed

20_SpotlightOnStyle_ColorOfLove.indd 20 1/22/14 3:58 PM 44652_5_CP_Actis_WM_World_Ad_FNL.indd 1 1/16/14 11:26 AM The Guide / Home

“I’m looking forward to watching the U.S. women’s hockey team versus because we lost to them in the last games, and we need to redeem ourselves.” —Mia Johnson, Write On Store 3611, Marietta, Ga. Don’t trash that outdated picture frame or ugly mirror. Get Into Turn it into a chalkboard. the Games! Artist Lynn Mackay of Greensboro, N.C., is Host a medal-worthy viewing a big fan of repurposing discarded home furnishings and accessories. One of her party with these expert tips. favorite projects is taking old mirrors— Let’s see: a reason to spend time with friends and especially those from old dressers—and family in winter that comes around once every turning them into chalkboards that are four years? You bet! Here, Nicole R. Matthews, both useful and worth displaying. You founder of The Henley Company, which manages can use the same technique with old events ranging from holiday parties to fireworks picture frames. shows, offers advice to make your get-together an experience to remember. Supplies: picture frame or framed mirror, chalkboard paint, paint for frame (optional), Pick Your Day paintbrushes, and small finishing nails You can get a schedule from the official website, sochi2014.com, but here’s one date to keep in Directions: mind: Feb. 23, the date of the men’s hockey gold 1. Remove the back of the photo frame medal game. According to the National Hockey or mirror. League, the 2010 game between the U.S. and Built-In Options 2. Remove the photo glass or mirror from Canada was the most watched hockey game One advantage of a the frame. chalkboard mirror? The in 30 years! back is a chalkboard, 3. Place the glass on newspaper. If using but the front still works a mirror, place the mirror side facedown. Play a Game as a mirror. Turn it over 4. Apply chalkboard paint. Let it dry 15 to as needed! Ask everyone in attendance to predict which 20 minutes. country and athletes will win each of the night’s 5. Meanwhile, paint the frame. Lynn competitions. Correct predictions earn points. favors a distressed look. If your frame Keep a running tally, and at the end of the has straight lines, color blocking Share a evening, award a prize to the winner. Little Sochi! adds interest. Cook up some authentic 6. Once the frame dries, reassemble the Russian fun for your Go International glass or mirror and the frame using the games party with the Assign a nation to each guest or family member. Ask salmon coulibiac original hardware or small finishing nails. each person to bring a dish native to that country (koo-leeb-yahk) recipe on Page 32. and mark it with the country’s flag. Then have him or her share an interesting fact about the nation.

Make Your Stadium Pull the sofa away from the wall. Toss beanbag chairs on the floor for the front row, and place bar stools behind the sofa for a tiered effect. Welcome to the games!

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BY THE NUMBERS Your Heart February is American Heart Month. Here’s what you need to know to keep your ticker in tiptop shape. Target amount of MY FAVORITE THING moderate physical activity, at least five days a week, to keep your Winning heart healthy, according to the American Heart Association Average weight Inspiration of a man’s heart. Age to start having The average number of A woman’s heart heart screenings to There are 98 events in 15 different sports at the games in 2014. deaths in the U.S. each averages 8 ounces. detect risk factors for year caused by heart heart disease, like high We asked four members of Walmart leadership what they disease, according to blood pressure and high would participate in if they were on Team USA. the Centers for Disease total cholesterol, in their Control and Prevention. earliest stages That’s one in every four deaths. Rank of coronary artery disease as a cause of Normal blood death worldwide, pressure level. The top according to the World number (systolic) is the Health Organization pressure in the arteries Frank Bernard, J.D., Patricia Snyder, Kal Patel, Seong Ohm Number of times the when the heart beats. vice president, operations vice president, kids and baby, senior vice president, international senior vice president, merchandise average heart beats The bottom number compliance, Walmart U.S. Walmart U.S. business development, business services, Walmart U.S. each day Wal-Mart Stores, Inc. (diastolic) is the “I would play hockey. “I’d be a figure skater. I would “I would compete in pressure between As a child, I was very inspired love to dance on the ice and “I would be a bobsledder. It speedskating events. heartbeats. TOO HIGH: Time between takes courage, speed, agility, by the 1980 Miracle on Ice. look good while performing.” I learned to speedskate You’re at risk of a stroke, each heart attack and trust to be successful— heart attack, or kidney In my opinion, this was when I was little, and I love occurrence in the many of the same failure. TOO LOW: You the greatest sports moment the sport. Also, I love going United States ever. The U.S. team showed characteristics we look fast. Speedskating is a could develop a serious heart, determination, and for in leaders at Walmart.” combination of strength heart condition, blood the will of a champion as and precision, and speed infection, or damage to Normal resting heart rate they beat the heavily is key to how we approach your nervous system. for adults. Athletes may favored Soviet team.” things in life.” have a lower rate. Too low Approximate gallons or too high could signal of blood the average a health issue. heart pumps every day

Eat Your Way to a Healthy Heart Keep your heart healthy by following these four recommendations (based on a daily intake of 2,000 calories) Eat four to five servings each Work whole grains into your Choose low-fat dairy When you do eat fish, meat, or from the American of fruits and veggies a day. (The meals—about six to eight products—two or three poultry, go for lean cuts and Heart Association. more colorful the better!) servings daily. servings a day. less than 6 ounces a day.

Note: This information is not intended or implied to be a substitute for professional medical advice, diagnosis, or treatment. 24 The Associate’s Guide to Living Better If you have questions about your health or diet, please talk to your doctor. Walmartworld.com 25

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MOVES OF THE MONTH Treat Your Ticker Well Strengthen your heart (and your body) with these easy moves.

“Any exercise that gets your heart pumping is helpful for cardiovascular health,” says Felicia D. Stoler, DCN, MS, RD, FACSM, nutritionist, exercise physiologist, and author of Living Skinny in Fat Genes. Try these sweat-free moves whenever you have a few spare minutes.

Promise Yourself “Make a commitment to Reverse Crunches yourself to walk every day, even if it’s just around the block. I walk or run for stress relief and to keep my heart healthy and my blood pressure in check.” 1 2 —Shelley Francesconi, Store 3047, Turlock, Calif. Sit on the floor with your knees bent, feet flat. Rest your Begin to lie back, reclining as far as you can without going hands on the outside of your knees. completely to the floor. Hold for a count of five. Repeat 12 to 15 times.

Leg Extensions

1 2

Sit up straight at the edge of a kitchen chair. Extend one Lift the entire leg an inch or two higher than your seat. leg straight out in front of you with toes pointed toward Hold for a few seconds: Then bend your knee back down the ceiling. to starting position. Repeat 10 to 15 times on each leg.

Wall Pushups

1 2

Stand facing the wall with feet flat and hip-width apart. Lean in toward the wall, and then push yourself back to Extend your arms fully and place hands slightly wider than your original position. Repeat 12 to 15 times. “As you get shoulder-width on the wall. Fingers should be pointed stronger, place your hands on a countertop instead of the toward the ceiling. wall,” Felicia says.

Note: Always consult your physician before beginning this or any exercise program. This information is not intended or implied to be a substitute for professional medical advice, diagnosis, or treatment. 26 The Associate’s Guide to Living Better If you have questions about your health or diet, please talk to your doctor. Walmartworld.com 27

26_MovesOfTheMonth.indd 26 1/16/14 12:07 PM 26_MovesOfTheMonth.indd 27 1/16/14 1:05 PM The Guide / Food NOW IS THE TIME FOR FREQUENT HEARTBURN SAVINGS

ASSOCIATE CHEF Secret Sauce A favorite recipe from Grandma is a symbol of a family’s bond across generations.

Susan Canfield of Store 1852 in Woodbridge, Va., only considers herself an expert at one recipe. But it’s a recipe she’s especially proud of because of what it represents for her family. Susan’s paternal grandmother shared it with Susan’s mom, who had lost her own mother when she was young. “Grandma taught her about cooking, love, and so much more,” Susan says. Back then, the spaghetti sauce was an all-day process. “Mom would start cooking at 8 in the morning, and the sauce simmered all day,” she ITED TIM says. “She even made the meatballs from scratch.” IM E O L N Susan has carried on the tradition, A L Y R ! though she uses a slow cooker and O F frozen meatballs for convenience. 4242 “Every time I make it, I think about capsules for my grandmother and my mom,” she the price says. “My kids grew up on it, and now Use as directed. of 28! my sons-in-law make it. To see the love between my mom and grandmother, which was passed $ 00 down to all their grandchildren, 25 MEAL + great-grandchildren, and great- When you redeem great-grandchildren with this your Dinner Perk recipe—it’s kind of wonderful.” SIGN UP FOR It’s FREE!*

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Ready to try Susan’s recipe? Use as directed for 14 days to treat frequent heartburn (occuring two or more days per week). May take 1-4 days for full effect. Do not take for more Turn the page! than 14 days or more often than every 4 months, unless directed by a doctor. Prevacid® is a registered trademark of Takeda Pharmaceuticals North America, Inc., and is used under license. ©2014 Novartis Consumer Health, Inc. *Up to 1 Perk per month per household. **Open to residents of the 50 United States and DC, who are over 18 years of age as of February 26, 2013 (19 in AL and NE). Void elsewhere and where prohibited. UPC Codes available on Prevacid®24HR (PREVACID®24HR 14ct, 28ct or 42ct). Product must be purchased and redeemed for redemption codes between 2/26/13-3/4/14. Participation requires membership at www.Prevacid24HR.com(subject to full terms on site). Redemption may also require registration at a reward provider's website. Rewards range in value from $5.00 to $25.00.” U-01159-1 Walmartworld.com 29

Prevacid.indd 1 1/14/14 11:43 AM 29_Associate Chef.indd 29 1/16/14 2:43 PM Please check OK to Mech. OK to Mech. With Changes Need to see another layout

1/10/14 Review Start Date Comments Due Job# Legal Dept. Date

PWEX_I4047_PREV_Walmart_World_AD_REV.ai Program/Element Description Sales Promotion Date

Novartis 7.5” x 10.5” Client Final Size Panel Size MD Acct. Date

100 % 4 color Proof Size Color Special MD ACD Date The Guide / Food Do you have tips for making a great spaghetti sauce? Tell TELL us at Walmartworld.com.

Grandma’s It’s Good! Tomatoes are a top Spaghetti Sauce source of lycopene, an antioxidant that, Looking for an inexpensive, easy as well as providing other health benefits, dinner? Susan Canfield’s slow may help reduce the risk of stroke. gEt 1 rewaRD cooker spaghetti sauce can be ready when you walk in the door.

1 28-oz can whole tomatoes, crushed 2¼ cups water foR evEry 5 CArds 1 6-oz can tomato paste ½ cup chopped onion 1 tsp sugar 1 tsp salt 1 tsp oregano yOu buy. 1 tsp garlic powder ½ tsp red pepper flakes ¼ tsp black pepper Get rewarded for any Hallmark cards you buy, whether you buy them at 1 16-oz package frozen meatballs Walmart or more than 30,000 retailers across the U.S.! Plus, we’ll send exclusive 1. Put all ingredients except meatballs in slow cooker and stir o ers and ideas that make it easy for you to keep being your thoughtful self. to combine. 2. Add meatballs. 3. Cook on low for 8 hours or on high for 4 to 4½ hours. Choose rewards from select partners like these: 4. Serve over cooked pasta.

Makes 8 servings. Per serving: 264 calories, 14 g fat (6 g saturated fat), 31 mg cholesterol, 912 mg sodium, 16 g carbohydrate, 3 g fiber, 11 g protein

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30 The Associate’s Guide to Living Better

29_Associate Chef.indd 30 1/20/14 2:36 PM 5969_HCR_Walmart World Ad_Final.indd 1 1/10/14 4:02 PM The Guide / Food

Salmon Coulibiac Sautéed Salmon With Greens Makes 6 servings Makes 4 servings

ONE FOOD, THREE WAYS 1 lb frozen boneless, skinless wild-caught 1 lb frozen boneless, skinless wild-caught salmon fillets, thawed salmon fillets, thawed ½ tsp salt, divided ⁄ tsp salt Hooked ½ tsp ground black pepper, divided ¼ tsp ground black pepper 1 tbsp olive oil, divided 2 tbsp olive oil, divided 1 cup finely chopped onion Why Eat Salmon? 12 oz chard, baby kale, or other greens, coarsely on Salmon 2 cloves garlic, minced It’s a heart-healthy chopped (5 cups) 1 10-oz box frozen spinach, thawed and choice, rich in omega-3 2 cloves garlic, minced Do your heart—and your taste fatty acids, which may squeezed dry reduce your risk 2 tsp minced fresh ginger buds—a favor by eating salmon. 8 oz sliced baby bella mushrooms for strokes and other ⁄ tsp crushed red pepper flakes 1 cup cooked long-grain brown or white rice Mustard-Glazed heart problems. 1 tbsp low-sodium soy sauce ½ tsp lemon zest Salmon Salad ½ tsp toasted sesame oil 1 tbsp lemon juice Makes 6 servings ½ tsp lemon zest 1 tbsp chopped fresh dill, divided 2 tsp sesame seeds 1 8-oz can reduced-fat crescent roll dough Cooking spray 1 lemon, cut into four wedges Cooking spray 1 lb frozen boneless, skinless wild-caught salmon fillets, thawed 1. Pat salmon dry with paper towels. Sprinkle all over 1. Heat oven to 400 F. Lay salmon on large piece of 2 tbsp honey mustard with salt and pepper. foil and season with ¼ tsp salt and ¼ tsp pepper. 1 tbsp extra-virgin olive oil 2. Heat a large, heavy skillet over high heat. When Wrap in foil and bake 6 minutes directly on oven 1 tbsp minced fresh parsley smoking hot, add 1 tbsp oil and tilt to coat. Add rack. (Fish should still be raw in center; it will ¼ tsp salt salmon, flat side down, and remove from heat. finish cooking later.) Remove from oven and Pinch of ground black pepper Cook 2 minutes off heat, and then flip and cook open foil to let steam escape. Half a small head romaine lettuce, coarsely over medium heat until salmon is filmy and moist 2. Meanwhile, divide oil between two medium chopped (about 3 cups) in center (120 F internal temperature), 4 minutes. nonstick pans and heat over medium-high 5 oz baby lettuce greens (spring mix) Remove to plate and cover to keep warm. heat. Divide onions and garlic between the two 1¼ cups shredded carrots 3. Heat remaining oil in same pan over medium-high pans and cook until lightly browned, 4 minutes. ½ cup light buttermilk ranch salad dressing heat. When hot, add greens, garlic, ginger, and Add spinach to one pan and mushrooms to 1 cup grape tomatoes, halved pepper flakes. Stir with tongs, folding greens until other. Cook until the liquid evaporates in each they just begin to wilt, 2 minutes. Add soy sauce, pan, 3 to 5 minutes. Divide rice between pans. 1. Preheat oven to 375 F. Preheat a baking sheet. sesame oil, and lemon zest, stirring until greens are Grate lemon zest into spinach mixture, and 2. Tear off a large sheet of foil and coat with cooking wilted, 30 seconds. Spoon greens and juices over squeeze juice into mushroom mixture. Divide spray. Set salmon on foil. Combine honey mustard, salmon. Sprinkle with sesame seeds, and serve dill and remaining salt and pepper between oil, parsley, salt, and pepper in a small bowl. Spread with lemon wedges for squeezing. pans, and stir. Remove pans from heat. over salmon and transfer to hot baking sheet, 3. Open can of dough onto lightly floured surface; using foil as handles. Per serving: 200 calories, 12 g fat (2 g saturated fat), dough will separate into two large pieces. Pinch 3. Roast until fish is still filmy and slightly moist in 45 mg cholesterol, 659 mg sodium, 6 g carbohydrate, Try Russian together the perforated seams in each piece, center, 10 minutes. Remove and let cool slightly. 2 g fiber, 21 g protein Get in the Sochi and then roll them both out into 12-by-5-inch 4. In large salad bowl, combine romaine, greens, and groove with rectangles. Transfer one rectangle to a baking carrots. Add dressing and toss gently. this traditional Russian fish pie. sheet. Spread mushroom mixture over dough, 5. Divide salad among plates and scatter on tomatoes. leaving ½-inch border. Layer on salmon, then Using tongs, break up fish into bite-size chunks and spinach mixture, then other dough rectangle, arrange over each serving. stretching it to match up the edges. Crimp edges with fork to seal. Coat with cooking spray. Per serving: 160 calories, 7 g fat (2 g saturated fat), 4. Bake until golden brown, 15 minutes. Remove 33 mg cholesterol, 466 mg sodium, 9 g carbohydrate, from oven; cool 10 minutes. Cut into 6 pieces. 3 g fiber, 16 g protein

Per serving: 285 calories, 11 g fat (3 g saturated fat), Want more recipes? 30 mg cholesterol, 709 mg sodium, 31 g carbohydrate, Find them on pinterest.com/ 3 g fiber, 20 g protein FIND walmartworld.

32 The Associate’s Guide to Living Better

32_THREE_WAYS_Salmon.indd 32 1/16/14 12:16 PM 32_THREE_WAYS_Salmon.indd 33 1/16/14 12:16 PM The Guide / Food Tell us about your favorite recipes at TELL Walmartworld.com.

RECIPE REMAKE Old Tyme Bread Pudding Laura Anthony of Store 533 in New Iberia, La., says she’s made Cooking spray this Creole treat for Mardi Gras. ¾ cup raisins (not packed) (It’s March 4 this year.) We slim ¾ cup hot water 1 1¼-lb loaf sliced white things down—don’t tell her grandmother! sandwich bread 1¾ cups sugar 3 large eggs, beaten 2½ cups 1 percent milk 2 tsp vanilla extract ½ stick (¼ cup) butter, melted

1. Heat oven to 350 F. Coat 13-by-9-inch baking dish with cooking spray. In a small bowl, soak raisins in hot water until plump, 10 minutes. 2. Tear bread into 2-inch pieces and put in large bowl. Pour sugar over bread. 3. Add eggs and stir until bread is thoroughly coated; let stand 2 minutes. Stir in milk, vanilla, and butter. Stir until bread is completely soaked. Drain water from raisins and stir raisins into bread mixture. 4. Pour into prepared pan and bake until puffed and a toothpick inserted comes out moist but not wet, 55 minutes. Feedback Pudding should be light golden “I think I’d give my brown. (For a crunchy top crust, run grandmother a piece pudding under broiler for 1 to 3 to try before I told her you changed her BEFORE minutes.) Remove and let cool. recipe!” Laura says. 720 calories, 20 g fat 5. Serve warm or at room temperature. (11 g saturated fat), Cover and refrigerate leftovers for up 106 mg cholesterol, to four days. To reheat, place pan in 574 mg sodium 60% a 350 F oven until heated through, LESS FAT! AFTER 10 to 15 minutes. 353 calories, 8 g fat (4 g saturated fat), Makes 12 servings. Per serving: 353 calories, 8 g fat (4 g saturated fat), 58 mg cholesterol, 348 mg sodium, 58 mg cholesterol, 64 g carbohydrate, 1 g fiber, 8 g protein 348 mg sodium

34 The Associate’s Guide to Living Better

34_Recipe Remake_Bread Pudding.indd 34 1/20/14 8:17 AM Unilever.indd 1 12/19/13 8:52 AM The Guide / Outdoors

Let the Backyard Games Begin You too can go for the gold— and get big smiles from your kids. Don’t settle for only watching the games— get into the spirit and play some at home. “Creating games the whole family can Reward play is a great opportunity the Winners Hand out medals— to come together,” says homemade, paper, or inexpensive store-bought Felicia D. Stoler, DCN, MS, RD, ones—and sip FACSM, nutritionist, exercise hot chocolate. physiologist, and author of Living Skinny in Fat Genes. Here are a few backyard competitions to help you crown a family champion.

Spirit of the Games Snowball Toss Sled Pull Broom Hockey Brains and Brawn Biathlon Winter Obstacle Course Treat your family members like the champions they are. Like a winter version of the shot One contestant sits on a sled or No need for ice skates when you Family members have different Build an obstacle course in the put, have each contestant make snow disc while the other pulls. play this all-weather version of strengths, so combining two skills snow, using colored water to Wear team colors. An easy option: bright a large snowball, about 8 inches in When the team reaches the other hockey. Grab some brooms, a in one event lets everyone shine. outline it. Include slides and hand towels tucked in waistbands. diameter. (Younger kids can make side of the yard, they switch tennis ball, and patio chairs and For example, have an across- mounds of snow that racers Conduct an opening ceremony. Hold a their snowballs smaller.) Then from positions and come back to the you’re ready for some hockey. the-yard sprint combined with have to climb. parade of athletes and pass a torch, using red behind a line, heave the snowballs start/finish line. You can divide into Place two sets of patio chairs about solving a few math problems. streamers for the flame. as far as possible. teams and race or use a stopwatch 6 feet apart on opposite sides of Or contestants might have to Make a weekend of it. Hold some events to measure finish times. the yard for the goals, divide into assemble a small jigsaw puzzle on a Saturday (with an opening ceremony) and teams, and play. and then bicycle around the block. some on a Sunday (with a closing ceremony).

36 The Associate’s Guide to Living Better Walmartworld.com 37

36_Backyard Olympics.indd 36 1/16/14 3:55 PM 36_Backyard Olympics.indd 37 1/16/14 3:55 PM Our Mission, In Action My Day Page 40 From Cole Brown Page 51 In the Know Page 52 Greetings From Bentonville Page 53 Inside Wa lmart The Big Picture Page 54

ON THE JOB The Perfect Fit The smaller format of our Neighborhood Markets gives associates a chance to shine in different roles.

What makes a Neighborhood Market different from a “I think the combination of helping each other succeed larger store? Some things are obvious: It’s less than a and the ability to learn multiple roles makes it a wonderful quarter of the size of the average Supercenter, and about teaching and training environment,” Lana says. “Whatever 60 percent of the floor is dedicated to consumables, you do here, you’re ready to go to the next level, and that’s with an emphasis on fresh foods. Another 20 percent is what really separates us.” dedicated to the pharmacy. Cashiers work the floor. Office associates check Less obvious is that each associate is cross-trained to out customers. Busy times come in waves, leaving Gaining ground: Neighborhood handle jobs across a number of departments—something opportunities for training sessions and job shadowing. Markets like Store 3340 in Tulsa, Lana Boyce, manager of Store 3340 in Tulsa, Okla., says “You can learn so much here,” Lana says. “We all jump in Read more about Okla., are positioning Walmart Neighborhood Markets for growth with a combination of makes her 39,000-square-foot store feel like home to her to help each other all the time. But it’s really fun, too. We’re READ on Walmartworld.com. convenience, price, and quality. 78 associates. always challenged, and it keeps everyone fresh.”

38 The Associate’s Guide to Living Better Walmartworld.com 39

38_On the Job_Neighborhood Markets.indd 38 1/20/14 12:07 PM 38_On the Job_Neighborhood Markets.indd 39 1/20/14 12:07 PM Inside Walmart / My Day

Beauty Across Lookin’ Good Borders Our health and beauty (HBA) associates know that presentation and quality customer service are Here are some ways Walmart priorities for our customers. That’s HBA departments in the U.S., Canada, and the U.K. compare. why Patti Claypoole of Store 1885 Best-Sellers in Butler, Pa., makes sure her Walmart U.S. and Walmart department stays neat, tidy, Canada: Fusion shave and fabulous. cartridges, Dove pack soap, and Listerine mouthwash What’s your typical day like? In the morning I start with pick lists, freight, and customer service. In the afternoon, I concentrate on customers, returns, and straightening shelves.

What’s your favorite part of your job? After being an associate for more than 14 years Another big item for and a health and beauty associate for more than : Q-tips. 10 years, I’ve found that I like seeing new products. The average store there has nine facings just to keep them I also like to point them out to customers. A lot in stock for customers. of times, customers come back for new products : Elvive hair care, Lynx they’ve found here. It’s rewarding to help like that. Africa body fragrance, and Asda day cream What advice would you give to other HBA associates? You need to keep the shelves neat and clean. Health and beauty products are very visual, and customers want to see what they’re buying. If it’s not displayed right, customers aren’t going to look at it. You should also know the shelf capacity of Keys for Quality different items. Customer Service Clockwise from top: Patti Claypoole of Walmart U.S. and Walmart What advice have you shared with customers Store 1885 in Butler, Pa., helps a customer Canada: Keeping the side buying health and beauty products? choose the perfect shade of nail polish; Patti counter stocked When customers ask about deodorants, I’ll suggest and fellow associate Erica Cox restock the shelves; Patti helps a customer select the Asda: Correct price points going with unscented. That way it’s not too strong right deodorant; Patti discusses di erent and offering skin-care and doesn’t overpower or compete with perfume. types of shampoo with a customer. information in stores

40 The Associate’s Guide to Living Better Walmartworld.com 41

40_my_day.indd 40 1/16/14 2:45 PM 40_my_day.indd 41 1/20/14 8:30 AM If we’re listening to our customers and striving for excellence, we’ll only continue to become a better Words of company. Wisdom Departing CEO Mike Duke answers seven important questions.

This month, Mike Duke is stepping WW: What advice have you given to believed, is to listen—really listen—to down after spending five years as the Doug McMillon? customers. If we’re listening to our customers CEO of Wal-Mart Stores, Inc. Walmart MD: You may not have enough ink for my and striving for excellence, we’ll only World had the chance to speak to Mike in answer! But if I could boil it down to one continue to become a better company. mid-January; here are the highlights of thing, and this is the best advice I got that conversation. And we have one more when I became CEO, it is to be yourself. A WW: What do you admire most about Thanks, Mike: After Sam Walton? five years as CEO message for Mike: Thanks for everything. different role doesn’t mean you should be of Wal-Mart Stores, a different person. You got the job because MD: I’ll mention two things. First, he led Inc.—time spent Walmart World (WW): What of who you are, and you will succeed with integrity, which is the foundation traveling around accomplishment are you most for everything. If you have integrity, you the world, meeting because of who you are. Doug is a associates, and taking proud of in all your years at Walmart? fantastic leader. And he has succeeded can be trusted. Without it, you won’t be our business to new Mike Duke (MD): I’ve seen so many because he is real, authentic, and trusted. able to lead. Second, I admire how Sam levels—Mike Duke associates—men and women at all levels was able to put the emphasis on is retiring this month. He just needs to be himself. across our company—learn, grow, and take customers and on associates serving on bigger roles. If I made even a tiny WW: What’s next for you? customers. He was clearly so good at contribution to encourage that development MD: I’ll continue to help Doug over the communicating in an informal, —to help someone truly excel in his or her next year and serve on the board of approachable, and meaningful way. job and better serve our customers—then directors indefinitely. We’re fortunate at that makes me very proud. Walmart to have a tradition of smooth WW: Will we still be seeing you in the transitions and former CEOs who continue stores and clubs? WW: What do you think represents the to help the current leader of the company. MD: Oh, yes. Actually, I might have the biggest opportunity for Walmart in the Beyond that, I’m looking forward to time to do even more store and club visits next five years? spending more time with my family, than in the past! The fact is, getting out MD: We have to move even faster, with including my grandkids. and meeting people from all around the real speed and urgency, to exceed the world has been one of the best parts of expectations that our customers have in WW: What advice do you have for my job. I have great memories of visiting how they want to shop. Technology is associates in the stores? associates in the stores, talking with driving so much change. It’s at the MD: We need to believe that the customer customers in their homes, and intersection of e-commerce and physical is No. 1. We need to say that the customer is representing the company in front of stores where Walmart can serve customers No. 1. And we need to act like the customer global leaders. It’s been hard work but better than any other global retailer. is No. 1. A key part of this, I have always a great honor and joy.

CEOs of Wal-Mart Stores, Inc.

Sam Walton — Founded Walmart in 1962; company David Glass H. Jr. Mike Duke Doug McMillon o cially incorporates as Wal-Mart Stores, Inc., in 1969. CEO, 1988–2000 CEO, 2000–2009 CEO, 2009–2014 Our new CEO. For more, turn the page.

42 The Associate’s Guide to Living Better Walmartworld.com 43

42_MikeDuke Q&A_BF.indd 42 1/20/14 7:17 AM 42_MikeDuke Q&A_BF.indd 43 1/17/14 3:55 PM Culture. Customers. Company. Meet Doug McMillon, Walmart’s New CEO.

Rob Walton’s announcement naming Doug McMillon as Walmart’s new CEO was barely out of the gate when the emails began pouring in. As one of the best examples of how career opportunity is a key part of the Walmart experience, Doug’s inbox filled with messages from well-wishers from around the globe. A great many of them were notes from associates who see his success as fuel for their own aspirations within our company.

Doug McMillon “If you can do it, so can I,” one wrote, echoing the celebrates Walmart’s sentiments of so many others who’ve written in. 50th anniversary at the Shareholders’ Meeting in 2012.

44 The Associate’s Guide to Living Better Walmartworld.com 45

44_DougMcMillon10.indd 44 1/17/14 3:50 PM 44_DougMcMillon10.indd 45 1/17/14 3:50 PM ecause he’s the youngest CEO to ever promotion to Vice President of Infants and take his place in Sam Walton’s office, Doug McMillon shares a moment with long-term Toddlers. In the ensuing years, his passion for some may call Doug McMillon an associates at the Home Office in Bentonville, Ark. retail and constantly improving leadership skills overnight success—if 23 years kept him moving up the ladder, working in with Walmart can be considered International, then Sam’s Club, (both divisions B“overnight.” In 1984, at the impressionable age he would eventually return to run), then back of 17, he joined Walmart, loading trucks at a to Walmart U.S. According to Doug, electronics distribution center in Northwest . It and toys were the most fun categories he’s was the camaraderie, enthusiasm, and passion led. An admitted technology buff, he jokes that he saw in others that told Doug he was working he’s probably bought everything our stores someplace special. have to offer in the electronics department “I was surprised when I started working in along the way. those trailers in the summertime,” Doug says. “I was working with people who were highly Leadership in the Sam Walton Tradition engaged. People who were doing hard work In 2006, Doug was given the keys to drive in the heat of the summer but enjoying it Sam’s Club. Ron Loveless, Sam’s Club’s first and talking about the company in a positive CEO, sees Doug’s time leading the division way—and with a genuine affection for Walmart.” as a time of great growth for Doug as a senior leader, calling him “refreshingly available, eager Romance on the Bentonville Square to listen, and always open to new ideas that While working on his college degree, he went could be beneficial to the business.” Like many to work for the Bank of Bentonville, now known others, Ron sees Doug as being cut from the as Arvest, where he met his future bride, same cloth as Sam Walton. “I always described Shelley. The young couple have two sons, who, Sam Walton as being forever a ‘student’ of like their parents, are proud of their hometown the retail business, and I see Doug with this of Bentonville. Not surprisingly, it’s Doug’s family same attribute.” life that’s kept him anchored as he’s taken on more and more responsibility within Walmart. “We Don’t Just Sell Products” When Sam Walton received the Medal of Fishing Line—and a Note From Sam Freedom just prior to his passing in 1992, he Cut to Tulsa, Okla., where Doug completed his said that if we work together, we’ll give the graduate studies while working as an assistant world an opportunity to see what it’s like to manager at a Walmart store. He had caught the save and have a better life. That vision is Walmart culture bug—and a passion for retail. something Doug has worked hard to advance Following graduation, he followed up on a globally as CEO of Walmart International, his previous job lead and moved back to most recent assignment before taking on the Bentonville, where he was hired as an entry- top job he’s in today. level assistant buyer managing the fishing “We don’t just sell products,” Doug says. tackle category. It was on his first day that Doug “Every time we save someone a little money, found a Post-it Note in a pile of papers on his we’re helping them pay the rent or put a down desk. It was in Sam Walton’s handwriting, payment on an apartment or home … put a pointing out that a competitor had better few extra items into their shopping cart … or pricing on fishing line. Doug points to that note pay for their children’s education. We help them as the spark that ignited his fire of urgency, a save money so they can invest it elsewhere and, hallmark of Walmart business that’s served him literally, live a better life.” well over the years. People as the Engine of Our Culture McMillon the Merchant When he first took on the role of leading He soon moved on to other merchandise International, Doug brought his family with categories, learning the ropes from some of the him on one of his first trips, so that they would most talented merchants in the retail industry, better understand what he does for our working his way up to divisional merchandise company and our customers during the many manager in furniture and eventually a grueling hours he spends around the globe. To

46 The Associate’s Guide to Living Better Walmartworld.com 47

44_DougMcMillon10.indd 46 1/17/14 3:50 PM 44_DougMcMillon10.indd 47 1/17/14 3:50 PM Doug McMillon visits with associates in in his role as many who know him, caring about CEO of Walmart International. how others feel is just “typical Doug.” He sees people as the key to our Do your current job to the best of your culture and a crucial part of the equation for success. ability. Deliver results and deliver “Walmart culture is not about the them the right way. poster on the wall, and it’s not just a feel-good exercise,” he says. “Walmart culture matters. It generates results, all kinds of good results—financial How You Can Succeed, Too with Walmart, he quickly remarked: results that are positive, but also a “Do your current job to the best of “One accomplishment was to avoid positive environment as it relates your ability,” Doug advises. “Deliver getting fired on my first day with the to people. When people have a results and deliver them the right company in 1984. While driving to good experience, they generate way. Second, do something extra. work, I rear-ended my supervisor with good results.” Volunteer for an extra project, pinch my dad’s Honda Civic. To this day, I’m hit for your supervisor, let people see thankful for his forgiveness because Opportunity Knocked, that you can do more. Let them see working for Walmart has been one of Doors Opened you perform at a higher level so they the highlights of my life.” It’s no surprise that Doug is have confidence that you can handle Doug will be sharing in the coming the quintessential example of additional responsibility.” months just where he plans to lead opportunity at Walmart. His story One of the many qualities that our company. But one thing is sure: of promotion and advancement is instantly endears Doug to everyone Our culture is in good hands with echoed in the lives of associates who he meets is his good-natured sense him as we continue to bring Every Day prosper every day in our company, of humor and easygoing personality. Low Prices to people around the both here in the U.S. and around When asked about his greatest world, saving them money so they the world. accomplishments during his time can live better.

Walmart World (WW): You’re recognized as an executive DM: I think it’s first and foremost the reason why the company WW: So our culture, you seem to be saying, is heavily reliant steeped in our culture and experienced in how it plays out has been successful and will continue to be. on more than just what we say. Our Culture around the world. How easy or difficult do you find it to take The culture allows you to change. It’s interesting. You’ve seen the Walmart culture into other markets? this in the history of some other businesses. It’s not like anybody DM: I would say that what we say matters less. What wants to bottle it up, lock it down, and say, “This is what it is, we do really matters. Walmart culture is much more about Around Doug McMillon (DM): I believe that the principles that underpin and it’s never going to be any different than this.” The principles of behavior, habits, organizational practices in the store, in the Walmart culture apply universally. I know whether you’re in respect, strive, serve, and integrity stand the test of time. One of the hallways, where people do genuinely demonstrate respect, or or the United States, the concepts of being respectful, of things that’s embedded in our culture is a certain amount of and caring and high expectations. That’s the behavior we’re excellence, of acting with integrity, and of the customer orientation humility that enables you to get better. looking for. I hope that as we talk about culture, we’ll keep the Globe all have some application everywhere. What I’ve learned is that When technology changes your business, or a new it real. over time an organization takes on the characteristics of its leader. competitor arises, you’re able to overcome it. That’s the The ability to strive for excellence and allow yourself Even today, you find characteristics of Sam Walton all around key because this isn’t about just taking the Walmart Supercenter to change frequently, and in some cases in very big ways— the world because they’ve been translated into those organizations. and stamping out 10,000 of them. It’s about learning how to innovating with technology for example—is an example of A Q&A Walmart culture has been embraced around the world by our change merchandising categories and approaches to store where our culture has caused us to be successful. associates today in stores, in our Home Offices, around the world. customers and marketing and everything that we do. Our honesty and transparency and our sincerity around Associate engagement, keeping it fresh, keeping it improving—and fixing problems when we find them—are With Doug WW: Our culture really has been a competitive advantage contemporary, being a leader in those areas, are also parts important parts of our culture, too. When we find something for us over the years. Could you share your thoughts on the of what it means to be a Walmart associate and to have bad, we almost always end up becoming a stronger company McMillon role of our culture in our business success? Walmart culture. because of the way we react to it.

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44_DougMcMillon10.indd 48 1/17/14 3:50 PM 44_DougMcMillon10.indd 49 1/17/14 3:50 PM Load it, Inside Walmart / From Cole Brown Save it, Spend it. Real Opportunity, Everyday Possibilities I see these words on posters every day when I walk into my office in the morning, and they can mean so many What are you going to do with refund? different things. The posters list a few: your 160,000 associate promotions last year, 300,000 associates with more than 10 years with Walmart. But it’s more Would you like an easy, safe and fast way to get your tax refund this year? Follow the simple personal than those big numbers steps below to have your tax refund deposited right into your Money Network® Account. Enjoy suggest. And an associate I met last fall the convenience of getting your money more quickly and spending it when you want, where is a great reminder of that. Fasika Ketema is an associate you want, with your Money Network® MasterCard® Paycard. at Store 5941 in Washington, D.C. Fasika recently joined Walmart as a • It’s FAST - No waiting for your tax refund to arrive in the mail consumables merchandise supervisor. • It’s CONVENIENT - No check to lose or cash Her energy is contagious, as is her hope for what the future might bring—and • It’s EASY - Use your card in-store or online where Debit MasterCard is accepted for the change that she could make in Embracing opportunity: her community. And I could see the Fasika Ketema of Store difference she is making already. 5941, Washington, D.C. Fasika and her team are introducing 1. Get your Routing and Account numbers 2. Use these numbers on your tax form D.C. to one of its first Walmart stores— just a few blocks from the White • Log in to • Provide your tax preparer with your I MET A GREAT ASSOCIATE House! In an area that is limited in www.moneynetwork.com/walmart Routing and Account numbers. choices for jobs and shopping, they • Click on the “Direct Deposit” link on • If you are filing yourself, enter your Routing represent the opportunity to save the website Dashboard and Account numbers under direct deposit Real Opportunity. money and live better. And Fasika? in the Refund section of the tax form. She has big plans for herself: She’s a • Or, call us at 1-800-903-4698 Choose the “Checking” account type. recent graduate from Northwestern Real Walmart. University, and she’s a living example of striving for excellence. Watch out Inspired by Fasika Ketema, Walmart, Fasika is in the house! Store 5941, Washington, D.C. The truth is, we’re all examples Walmart Associates Are Eligible For Discount Tax Preparation Services! of Real Opportunity and the Real Walmart. So today I added my own line For more information on these offers, visit to the Opportunity poster: “Walmart WalmartOne > Pay & Financial Benefits > Associate Discounts Proud!” Because I’m proud that our company is a place where dreams SAM WISE come true—even the dreams you haven’t yet imagined for yourself. “Rest assured that your local citizens —Cole Brown For more information or to access Not signed up for Money Network? and communities thank you every day your Account, visit Ask your HR representative for an for caring, and … we’re so very proud Cole Brown is the senior vice president of Walmart www.moneynetwork.com/walmart enrollment packet. U.S. Field People Division. She is an associate of you all for your involved, caring advocate for the 1.2 million associates she attitude for those who need help.” represents from across the United States. © 2014 First Data and Wal-Mart Stores, Inc. All Rights Reserved. All trademarks, service marks, and trade names referenced in this material are the property of their respective —Sam Walton owners. The Money Network® Prepaid MasterCard® Paycard is issued by MetaBank™, member FDIC, pursuant to license by MasterCard International Incorporated. MasterCard is a registered trademark of MasterCard International Incorporated. Walmartworld.com 51

payroll.indd 1 1/10/14 11:46 AM 51_colebrownpage.indd 51 1/20/14 7:17 AM Inside Walmart / In the Know Inside Walmart / Greetings From Bentonville

350 Promotions! Our town hall meetings are one way Walmart listens to, learns from, and thanks our associates for the hard work they do every day. During recent meetings in Atlanta, Dallas, and Phoenix, Walmart surprised 350 associates with on-the-spot job promotions.

D.C. Stores Open We opened our first two Supercenters in Washington, D.C., in December— 5941 and 5968—and hired approximately 300 associates for each!

Fighting Hunger in California Walmart Donates $75,000 The Walmart Foundation’s California State Giving Program The Walmart Foundation’s State Giving Program recently awarded $160,000 to four organizations to educate, recently awarded a $75,000 grant to Menorah Park of fight hunger, and improve nutrition in the state. The Hispanic Central New York to help improve its kitchen facilities Foundation of Silicon Valley, Valley Verde, Silicon Valley Education at the Jewish Health & Rehabilitation Center, also These brainteasers were given away Foundation, and Meals On Wheels of San Francisco are the latest known as The Jewish Home of Central New York. at an Amazeum press conference. recipients of the program’s twice-a-year grants, which go to local organizations that address the needs of the communities they serve and make a significant social impact. “We are proud to support the efforts of these four February organizations to achieve our shared goal of helping communities throughout California live better,” says Kim Sentovich, senior vice president, Pacific Division, Walmart West. “Walmart and the Happenings Walmart Foundation strongly believe in giving back locally, and Amazeum Excitement Is Building Bentonville Wins State we look forward to watching these great organizations continue Football Championship their work and find new ways to positively impact lives.” The Amazeum, a family learning center Go, Bentonville Tigers! The high slated to open in 2015 near Crystal Bridges school team defeated the Cabot Museum of American Art, recently received Panthers 39-28 on Dec. 13 to bring home the Arkansas 7A Brandi Whorrall (third from left), manager of Store 2166 in a pledge of $50,000 a year for the next six SAM WISE East Syracuse, N.Y., presents a $75,000 donation to Menorah State Football Championship. Park to improve the kitchen and nutrition at the Jewish Health & years from the Bentonville Convention & “You are the instructors. You Rehabilitation Center. Also pictured (from left) are those involved Visitors Bureau. The Amazeum is also Ride the Rails This Year with The Foundation at Menorah Park: Victoria Kohl, Steven Tickets are on sale for the are the motivators.” Sisskind, Mary Ellen Bloodgood, Jeffrey Scheer, and Sybil Nord. supported by The Foundation 2014 National Railway —Sam Walton and is expected to draw between Historical Society Convention 140,000 and 160,000 visitors to in . The June event features train Northwest Arkansas each year. rides and tours. Learn more Learn more at amazeum.org. at nrhs.com/2014_Convention.

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52_NewsAndViews_1.indd 52 1/16/14 12:29 PM 53_GreetingsFromBentonvilleV2.indd 53 1/16/14 12:31 PM Inside Walmart / The Big Picture

Heart of the Matter February is a month for love and much more. Here's a look at five of the many Walmart- related items that are good for your health.

Wake Up Love Your Call to Fitness Heart This challenging boot camp style Running is one of the best fitness class is a favorite at the exercises for your heart, says Walton Life Fitness Center Jason Rowan, fitness manager in Bentonville, Ark. at the Walton Life Fitness Center, because of how well it raises your heart rate.

Top Seller! Jillian Michaels: 30 Day Shred is the top-selling fitness DVD of the past decade according to Nielsen VideoScan. You can get $59.2 it at Walmart—don’t forget 2014 to use your discount! Starting this year, Walmart has Billion extended health insurance Total amount consumers reported benefits to domestic partners spending in 2012 on sporting goods of U.S. associates in every state, apparel, equipment, and athletic including same-sex partners footwear, according to in states that legally recognize the National Sporting Working it out: Fitness Manager Jason those unions. Goods Association. Rowan (in green) keeps an eye on some of his fellow associates while they exercise.

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54_big_picture.indd 54 1/16/14 12:32 PM 54_big_picture.indd 55 1/16/14 12:32 PM TTaxax RRefefundund Rings of Walmart Our five rings might not be televised, but they reach millions of people by switching to every year. Take a look. Straight Talk®®

Phone and Plan Sold Separately HULA HOOPS Get Unlimited* talk, text and high speed data for the first 2.5 GB of data use and Unlimited* data at 2G speeds for Most popular in 2013: the rest of your 30 day cycle. Check out the latest Terms and Conditions of Service at StraightTalk.com. Wave Hoop by Maui Toys Number sold in 2013: Roughly 1.7 million (at press time) Gold medal store for hula hoop sales: Store 3478, Honolulu, Hawaii Fact: Walmart U.S. sells roughly 100,000 hula hoops during the two LEARN MORE: INSTORE DEMONSTRATIONS FEBRUARY 15, 16, 21 AND 22 IN SELECT STORES weeks leading up to Easter every year. *30 day Unlimited Plans include 2.5 GB of high speed data per 30 day cycle. After 2.5 GB, your data speed will be reduced for the remainder of the 30 day cycle. High speed data is restored once a new 30 day service plan is redeemed at the end of the 30 day plan cycle. Other limitations, terms and conditions of service apply. Straight Talk reserves the right to terminate your service for unauthorized or abnormal usage. Please refer always to the latest Terms and Conditions of Service at StraightTalk.com. **“Save up to $950” and “Same Phones. Same Networks. Half the Cost” are based on the service comparison of the largest contract carrier’s monthly online published prices for individual contract plans and Straight Talk 30-Day Unlimited talk, text, data and 411 service plan, excluding the costs of the phones. A month equals 30 days. Plan features, coverage, and limitations vary. Carriers’ website as of May 2013. ©2013 TracFone Wireless, Inc. All Rights Reserved. The stylized spiral logo and Straight Talk are registered trademarks of TracFone Wireless, Inc Walmartworld.com 57

TracFone.indd 1 1/15/14 2:01 PM 57_feature-RINGS_10.indd 57 1/16/14 2:51 PM JEWELRY Most popular in 2013: Bridal rings (The Forever Bride 1/3 carat diamond bridal set is the top seller.) Number sold in 2013: More than 1 million Gold medal store for bridal ring sales: DONUTS Store 578, Most popular Sevierville, Tenn. packaged donut: 12-count assorted donut (yeast ring, glazed, and iced) Number sold in 2013: More than 3.5 million 12-count assorted packages Gold medal store for donut sales: Store 1956, Billings, Mont.

Most donuts are 2 ounces; we sell enough, on L Did You average, out of our self-serve showcase in one Four of the five top-selling bridal week to exceed the weight of the newest U.S. rings at Walmart cost less than $300. Know? Army tank (roughly 84 tons).

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57_feature-RINGS_10.indd 58 1/16/14 2:51 PM 57_feature-RINGS_10.indd 59 1/16/14 2:52 PM FPO TIRES Most popular in 2013: Goodyear Number sold in 2013: Still rolling in Gold medal store for sales: Store 58, Russellville, Ark.

BLU RAY DISCS Most popular in 2013: The Hobbit: An Unexpected Journey Number sold in 2013: Roughly 1 million copies Gold medal store for Blu-ray sales: Store 3478, Honolulu, Hawaii L Walmart’s Tires On Demand program gives L customers access to 17 of the top tire brands Avatar is the top-selling Blu-ray and more than 10,000 tire choices, available disc of all time at Walmart. for delivery to stores in 24 to 48 hours.

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57_feature-RINGS_10.indd 60 1/16/14 2:52 PM 57_feature-RINGS_10.indd 61 1/16/14 2:52 PM INSIDER What You Don’t See Who Do There’s more to winter’s biggest sporting event than what’s shown You Love? on TV. We talk to skating legend Kristi The associates below shared their Yamaguchi to get the inside scoop. favorite winter games athletes with us on Walmartworld.com. Go online Along with being an Olympic gold medalist, Kristi Yamaguchi has won more than 20 national and this month to read about—and talk world ice skating championships. She might not about—this year’s games! be sipping borscht in Sochi this year, but she was happy to answer Walmart World’s questions about what the athletes are likely experiencing.

What happens backstage? “It’s very intense,” Kristi says. “People are running around warming up. And everyone is in their own world. You see a lot of people with headphones on listening to music to pump them up.” Michelle Kwan is my I would love to meet Bode Miller—he favorite figure skater the U.S. curling team. just seems like a real Are athletes superstitious? ever! She was a beast It’s a unique and hard stand-up kind of “I think everyone has a pre-event ritual. I in the sport, yet she sport to play! guy. My grandson is would always eat the same meal—pasta with was very humble . —Cody Huson, named after him! tomato sauce—at the same time before each — Mia Johnson, Sam’s Club 8161, —Rhonda Musolf, competition. Then I’d take a nap, set up in the Store 3611, York, Pa. Store 1585, locker room, warm up, and go compete.” Marietta, Ga. North Platte, Neb.

How much do competitors talk to each other? “No one really says anything to each other until after the entire event is done,” Kristi says. “Everyone is focused on their individual performances. But once it’s over, everyone opens up and starts congratulating each other.”

Do commercial breaks throw you off? KRISTI STATS I’m a huge fan of the I’d like to meet any Lolo Jones! As a “Those moments right before you compete U.S. men’s hockey and all of the 1980 U.S. huge track and field are dreadful,” Kristi says. “You’re constantly asking A True Champion team. To be able to men’s hockey team fan, I love to see the yourself, ‘Why I am doing this?’ You feel a lot Along with winning talk hockey with one (Miracle on Ice!) crossover to the of doubt. You’ve got to push it out though Olympic gold in 1992 of the greatest players because what they did bobsled team! She and know that you’re ready. And after you’ve in Albertville, France, in the game would be was truly amazing. It has power and had performed well, you’re like, ‘Yes!’ “ Kristi is a two-time a dream come true. I shows that anything to learn a completely world figure skating can’t wait to get my is possible when you different sport. She What’s the trick to staying motivated? champion and was hands on NHL 14! believe in yourself and has had to adapt and “It probably isn’t normal, but I’m lucky that I found the winner of the sixth your team. overcome adversity. that passion so early on and that it’s never left season of Dancing with —Shane Adams, me,” Kristi says. “At 6 years old, I knew this is what I the Stars in 2008. Store 2853, —Edward Wackett, —Ryan Damlo, wanted to do, and it’s been that way ever since.” La Plata, Md. Distribution Center Store 4246, 7045, Mount Wadena, Minn. Crawford, Va.

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57_feature-RINGS_10.indd 62 1/17/14 8:40 AM 57_feature-RINGS_10.indd 63 1/17/14 8:40 AM I keep moving. That’s my whole thing. Yes, I keep moving for my heart, but I really keep moving for me. I just feel better that way.

I Heart Moving Heart disease doesn’t keep Vickie Adkins of Store 1718 in Findlay, Ohio, from an active—and inspiring—life.

If I’m moving, I just feel better. Always have, attacks, too.” Then I proceeded to have two more Bust a Move, always will. When I was diagnosed with heart heart attacks—during the heart cath. I watched disease, I was running and cycling regularly, often myself have them on the screen! I remember my Reduce Risk riding 20 or more miles at a time. That wasn’t doctor hollering, “Get her the nitro now!” “Doctors will tell you that many unusual for me; that said, I had been a smoker, I had an emergency quadruple bypass that day. cases of heart disease can be which is a big risk factor for heart disease. In But two days later, I felt ready to walk. I needed to prevented just by moving September 2005, I started having sharp pains in walk. I like to think I heal best on my feet. regularly,” Vickie Adkins says. my chest while I was running. They came out of I stayed in the hospital 11 days and went home “You just have to make it a nowhere. I would stop and rock on my heels for with piles of pills—cholesterol medication, heart priority.” Here are her tips for five minutes, and then I’d go again. medication, calcium, vitamin D … I’ll be on those doing exactly that. I was a little worried. My dad had heart disease, forever. My nurses also gave me a handicapped STEP UP YOUR STEPS and it runs in families, so I consulted a doctor. All sign. I just kind of chucked that out of the way. “Everyone should walk about the tests kept coming back clear, so I kept going. 10,000 steps every day, the That December, I was scheduled for another Four Months equivalent of about 5 miles,” test—a heart catheterization—to examine my It took me four months to get back to my regular Vickie says. “Buy a pedometer arteries. The day before, I was riding my bike the routine—one that probably saved my life by and track your movement.” 6 miles from work to home when I was hit with keeping me in shape all these years. I get up at MAKE SOME MUSCLE chest pain so excruciating it knocked me off my 5 a.m. every morning and lift weights. Then I “Buy sets of 1-pound, 3-pound, bike. I almost lost consciousness. My hands were either bike 20 miles or speed walk for about the 5-pound, and 8-pound weights,” numb, and my arm was numb; it was the regular same amount of time. Vickie says. “Start with the pain, only much, much worse. A gentleman I walk in the morning, and I walk during my lightest pair, and lift weights as stopped and wanted to call an ambulance, but lunch breaks. I participate in walks for cancer, for you walk around or watch TV.” by that time the pain had faded, and I knew I was heart disease, for the March of Dimes, and for DON’T BE A STATUE heading into the hospital the next day, anyway. cerebral palsy. If Walmart ever has an event, and “If your job requires long periods So I did what I always did: I got back up, hopped I’m not working, I’m there. I’m known around Vickie of standing, get creative,” Vickie on my bike, and rode the rest of the way home. town as “the little girl who walks around.” says. “If you’re a cashier, do ankle Customers ask me about it, and strangers often twirls between customers. Heart Attacks call out to me on the street. I always answer and Vickie Adkins of Store 1718 Do anything you can think of. My doctor wasn’t amused. “Vickie,” he said, “you give a smile, but I keep moving. That’s my whole in Findlay, Ohio, says her Just move.” secret is to keep moving. had a heart attack yesterday. In fact, all those thing. Yes, I keep moving for my heart, but I really “I had to give up running times you were having those pains while you keep moving for me. because my doctors don’t were walking or running? They were heart I just feel better that way. want me to jar my heart. But speed walking is doctor-approved.” Note: Always consult your physician before beginning this or any exercise program. This information is not intended or implied to be a substitute for professional medical advice, diagnosis, or treatment. If you have questions about your health or diet, please talk to your doctor.

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64_Narrative_Vickie_just_spread.indd 64 1/20/14 2:37 PM 64_Narrative_Vickie_just_spread.indd 65 1/20/14 2:48 PM For you. By you. About you.

Business Unit West: Page 74 Central: Page 76 East: Page 79

THE CUSTOMER, ALWAYS!We Are Walmart Sci-Fi Love Customers Matt and Keri Brugge found love through a speed-dating service run by associate Ryan Glitch of Store 1673 in Canandaigua, N.Y.

The Customer Says We both shop at Walmart, but it’s still hard to believe that we found each other because of a Walmart associate. Keri and The Associate Says I are big Star Wars fans; I collect action I was at a sci-fi convention in Atlanta, Ga., figures, and she incorporates it into her that had a version of speed dating, but teaching. At Ryan’s speed-dating event, it didn’t work too well and wasn’t fun. we had three minutes to talk, and I I knew I could do a better job. After all, remember I was nervous and almost I’m a Walmart associate, so I know a lot didn’t do it. We laughed a lot and kept about customer service. So in 2010, I running into each other later that day. talked with the organizers of Star Wars We continued talking, and I went to Celebration V in Orlando, Fla., and Florida to visit her, and then she came to offered to run the program. That’s how see me in Wisconsin. We were married on Matt Brugge met his wife, Keri. It’s a July 14, 2012, and at our wedding, we great feeling to connect people. Right walked in to “The Imperial March.” What now I’m scheduled to do 24 conventions, Ryan does is wonderful, and I have the and at each one there will be 2,000 to ring on my hand as proof! 3,000 participants. So far, Sci-Fi Speed Dating has led to six marriages, two babies, 19 engagements, and more than 100 couples seriously dating!

Have you made a difference in a customer’s life? Tell us TELL at Walmartworld.com.

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66_WeAreWalmart.indd 66 1/16/14 12:35 PM 66_WeAreWalmart.indd 67 1/16/14 12:36 PM We Are Walmart / 40-Year Anniversaries

When Mary Darby wants to relax, she casts a line in a nearby pond and fishes Patty Sullivan has for catfish and bass. changed careers within Walmart several times. Did you ever meet What’s something Sam Walton? you enjoy doing in Next job: licensed optician. I met him and shook your spare time? his hand. He made you My hobby is fishing What’s your What was your first feel special and made for catfish and bass. favorite thing day at Walmart like? you feel like you’re part I like being outside, about Walmart? I was a part-time of the company and and there are plenty The ability to change associate in shoes. part of the process of ponds around here. jobs and learn new I was excited because of growing together. I find calmness when things. I’ve had I wasn’t cooking I remember he asked fishing—just sitting the opportunity to hamburgers and me to call him if there there, being outside. change careers. For serving milkshakes was anything I needed. other associates, I anymore. That first day, He was always looking What’s your favorite recommend looking I helped unload a truck out for the associates. part of your job? for opportunities and of shoes. Back then, I like dealing with staying focused. Find a we didn’t have How has being an customers. I talk mentor and learn how conveyor belts. We’d associate affected with customers like to be that example. use a plank of wood your life outside they’re friends. For and a dolly to take the of Walmart? other associates, I What’s the most fun inventory inside. It is a part of my life. recommend providing you’ve had at work? Associates here gave good customer service Watching people Where is your me a baby shower for by just being who develop and grow. career headed now? my first child. We’re you are. Have an open I take pride in seeing I’m getting ready to like a family. When mind, and you’ll do associates grow and take the last test to you have fun at work, a good job. become leaders of the be a licensed optician. your home life will company. I’ve seen I went through the be better, too. That people who used to licensed optician way, you’re not taking work for me grow and apprenticeship problems home. become department program. It’s really and zone managers and rewarding because then go off to become I work one-on-one assistant managers with the customers at other stores. and help people see. 40 YEARS Mary Darby Store 723, Troy, Ala. 40 YEARS Started: Feb. 6, 1974 Patty Sullivan Stores worked in: 1 Positions held: 6 Store 656, Shelbyville, Tenn. Started: Feb. 12, 1974 Stores worked in: 10+ Positions held: 4

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68_Anniversaries_OPENER.indd 68 1/16/14 12:37 PM 68_Anniversaries_OPENER.indd 69 1/16/14 12:37 PM We Are Walmart / 40-Year Anniversaries

Watch out if store prankster Rebecca Townsend picks up a Whenever she can, jar of pickle juice. Barbara Boren is in

What’s the most What’s something the stands cheering for important lesson you enjoy doing in her grandsons. you’ve learned? your spare time? Walmart changes, I walk my dog, a and if you go with German shepherd What’s the most fun What’s the most the changes, it’s all for named Mitch. When you’ve had at work? important lesson the better. Walmart he sees me coming We’d have promotions you’ve learned? is striving to make down the road, he and do fun things. When we were customers happy and gets so excited. He When I was in the opening up the old get their business. jumps up and down in infants department, we store, we had to start The changes are all the window, and my had some promotion from scratch. We had part of that. Some husband has to let contests where the to build shelves and of these changes you him out. store management gondolas. My first day might not like, but it’ll would dress in baby was all setting up. get better. Give the What’s your favorite clothes. Then they’d Hard work pays off. changes a chance part of your job? have baby walking and And hang in there to work. I love my job and crawling races. That through good times trying to help other was pretty funny. and bad times. I was Do you have a funny associates. I enjoy brought up old-school: story about your helping those who Did you ever meet If you have a job to do, fellow associates? need help. When Sam Walton? just do it. There was a manager, department managers Yes, I met Mr. Sam. retired now, who had come to my window, He came into the What’s something some cologne in an I stop what I’m doing store and was really you enjoy doing in office drawer. One to help them and find friendly. He asked your spare time? time, I put pickle juice answers for them. me how things I like to see my in the bottle. He came were going and grandsons play in and slapped it on talked about his dog. football and basketball. his face! We laughed They’re in high school, a about that a long time. freshman and a senior. We also go camping. We relax, get way from everything, and enjoy 40 YEARS life. It’s very peaceful. Rebecca Townsend Store 692, Danville, Ky. 40 YEARS Started: Feb. 12, 1974 Barbara Boren Stores worked in: 2 Positions held: 3 Store 393, Jackson, Tenn. Started: Feb. 16, 1974 Stores worked in: 1 Positions held: 3 70 The Associate’s Guide to Living Better Walmartworld.com 71

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35 YEARS

Rita Seesengood feels proud when she’s able to help other associates move up within the company. Laura Martin What’s the most What’s something WM 662 important lesson you enjoy doing in Decatur, Ala. you’ve learned? your spare time? When I was a I spend time with my personnel manager, six grandchildren. Also, I would tell people there’s a group of my Earlene Lewis WM 41 to watch how they girlfriends who get Bartlesville, Okla. treat others because together and spend someday they might time on the Current come back and be River. We laugh and talk in charge. I’ve seen and drink margaritas. Debra Graham associates start out HO 8095 cleaning bathrooms What’s your favorite Bentonville, Ark. and work their way part of your job? up to store manager. I’m a market assistant, That’s a great feeling. and I like helping store Carol Williams associates. I feel good WM 643 Did you ever meet about that. I like to see Myrtle Beach, S.C. Sam Walton? people have careers Well, I went to a and move up, too. I Shareholders’ Meeting encourage people and got to go to Mr. to have a career with Larry Thompson Sam’s home, where I Walmart. Over the years WM 20 only got to meet Mrs. I’ve made some very Clinton, Mo. Walton at that time. It good friends here. Not wasn’t until 1990 that I only the associates, got to meet him when but also customers. Barbara Lee he came to our new WM 642 Supercenter. I have Cheraw, S.C. pictures of me and SAM WISE Mr. Sam and Mrs. Helen in my office. “We’re working 40 YEARS hard every day to improve the Rita Seesengood ways in which we give back to Store 19, Poplar Bluff , Mo. John Wood the communities WM 599 Started: Feb. 23, 1974 we’re in.” Kingsport, Tenn. Stores worked in: 1 Positions held: 7 —Sam Walton *Jose Vargas Ayala WMPR 3666 Trujillo Alto, Puerto Rico Read more of our anniversary coverage *not pictured READ on Walmartworld.com. 72 The Associate’s Guide to Living Better Walmartworld.com 73

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WestANNIVERSARIES | MILESTONES | AWARDS Lori Macias Paula Smith Lizabeth Jewel Arizona WM 842 Pueblo WM 26 Leavenworth New WM 1333 Van Wert Wisconsin 30 years Jodi McCoy 30 years Margaret Kiene 25 years WM 5123 25 years WM 1330 Lima Glennda Kirk Juanita Hernandez William Clark Colorado Springs Tausia Cornelson WM 2767 Mesa WM 611 Roswell Deborah Knick WM 5373 Katrina Van Sciver WM 799 Liberal WM 3765 Piqua Leanne Parsons Chippewa Falls WM 2892 Parker Bonita Hall 25 years HO 9677 Roswell Sue Koester Christie Garlock WM 369 Winfield WM 1330 Lima Rafael Garza Collene Roach WM 1274 Whitewater Jodi Hoffman LG 6031 Buckeye Iowa WM 611 Roswell Carolyn Kreischer Cynthia Hillebrand WM 1187 Iola WM 1331 Sidney Susan McHendry WM 1274 Whitewater Ray Kaesewurm WM 5329 Anthem 25 years Jenny Landers Renita Lozano WM 1802 Topeka Carolyn Anders Ohio WM 1331 Sidney WM 1274 Whitewater Barbara Murry WM 1285 Ottumwa Janet Langley Larry Muehlenkamp WM 1187 Iola 25 years California Jason Creen WM 1331 Sidney WM 979 Sparta Lisa Nieto Carol Abbott LG 6009 Mount Pleasant Sharon Leist Shirley Musgrove 25 years WM 1187 Iola WM 1331 Sidney Shirley Hancock WM 1331 Sidney WM 1274 Whitewater Kenneth Foree Peggy Smith Jackie Adams LG 6809 Mount Pleasant Evelyn Lucas Teri Stevens LG 6021 Porterville WM 1187 Iola WM 3765 Piqua Brent Hansen WM 1239 Urbana WM 3499 Jefferson Carol Williams Patty Spain Susan Brady WM 1285 Ottumwa John McGraw David Thurman WM 3516 Chula Vista WM 1187 Iola WM 3206 Lima Charlene King WM 1330 Lima WM 2668 Sturtevant Phyllis Wood Madelyn Brazeal WM 559 Muscatine John McKinley Barb WM 111 Chanute WM 1331 Sidney Colorado Cheryl Majcher WM 1330 Lima Tidgwell-Knutson WM 1285 Ottumwa Debra Wools Rita Bryan Bhanu Patel WM 1277 WM 1330 Lima TOBY VIGIL | TRANSPORTATION OFFICE 6819 | LOVELAND, COLO. 30 years Debbie McSparen WM 1187 Iola WM 1331 Sidney Black River Falls Delores Brennan WM 1285 Ottumwa Shelley Calhoun Teresa Reed Brenda Tutrow WM 953 Loveland WM 4255 Elyria Anne Morrison Michigan WM 1264 Bellefontaine WM 1931 Rhinelander WM 559 Muscatine Catherine Cantu Janice Schimmoeller 25 years WM 1622 Tiffin Driven to Help Richard Schenk 25 years WM 1330 Lima Ernestine Alvarez Thomas Cook Wyoming LG 6009 Mount Pleasant Troy Estill Debra Schloss WM 842 Pueblo WM 1331 Sidney Lisa Watters WM 2080 Battle Creek WM 1331 Sidney 25 years Walmart driver Toby Vigil of Transportation Office 16-year-old driver from the burning wreck. Seconds Deanna Barker WM 1285 Ottumwa Joyce Ellis Susan Schneider 6819 in Loveland, Colo., was headed to stores in Rapid later, the SUV exploded. WM 1001 Pueblo WM 1331 Sidney Connie Brock WM 1331 Sidney WM 1778 Cody Valerie Cooley Nebraska City, S.D., when he saw an SUV flip end over end into “All the Walmart drivers I know would have done Patricia Emert Karen Watercutter WM 953 Loveland Kansas WM 1331 Sidney oncoming traffic. As soon as it landed, Toby’s instinct the same thing,” Toby says. “I just reacted. I just think WM 3765 Piqua Marcia Free 30 years Janice Gockley Teresa Wireman to help kicked in, and he ran to help others haul the it’s in the Walmart culture to help if we can.” WM 966 Cortez 30 years Edna Goebel WM 1331 Sidney WM 418 Fairbury WM 3206 Lima Chong Knable Lisa Lehmkuhl Elaine Goldschmidt WM 3227 Monument WM 378 Holton Alice Zimmerly WM 1331 Sidney WM 1330 Lima

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CentralANNIVERSARIES | MILESTONES | AWARDS

Gayle Wright William White Paulina Mayo Arkansas WM 5 Conway LG 6094 Bentonville WM 566 Boonville 30 years 25 years 25 years Douglas Adams Kathy Baker Christine Allanson LG 6008 Bentonville WM 52 Hot Springs WM 995 Franklin Valorie Amerson 30 years Lora Decker Carol Becker SCOTT SWENSON | STORE 100 | BENTONVILLE, ARK. LG 6008 Bentonville Edith Carter HO 9045 Bentonville WM 1327 Madison Ronald Easley WM 422 Robinson SHERRY CURTIS SWENSON | STORE 5261 | PINEVILLE, MO. Linda England Patricia Bladen HO 8774 Bentonville Arno Sponeman III HO 9477 Bentonville WM 1327 Madison Vint Eubanks WM 256 Glen Carbon Anthony Gentry Kimberly Breeding LG 6008 Bentonville HO 1065 Hope 25 years HO 1327 Madison Dueling Spouses Twila Hill Carol Gilbert Cindy Burke LG 6051 Bentonville Pat Barkdoll WM 119 Batesville WM 775 Galesburg WM 923 Noblesville For the past two years, Sherry Curtis-Swenson and her Tommy Hobbs Laura Hackney Julie Elliott LG 6008 Bentonville Lilli Bass husband, Scott Swenson, have managed competing Walmart WM 3231 Greenwood WM 1256 Joliet WM 1327 Madison Terry Hodges Sonya Hostetler Tonya Fuston stores just 10 miles apart. “It’s great sharing information,” says WM 336 Sheridan Jerry Davis HO 9832 Bentonville WM 254 Olney WM 1275 Lebanon Scott, who manages Store 100 in Bentonville, Ark. “We really Charlotte Ho man Brian Lamb Kathryn Garcia HO 8009 Bentonville Sherry Hair rely on each other. She’s great at operations, and I’m a former HO 6197 Bentonville WM 1071 Wood River WM 1294 Marion Patricia Kepford merchandiser.” Sherry, who manages Store 5261 in Pineville, Mo., Henrietta Parker Linnie Gilland LG 6008 Bentonville Annabelle Hinton WM 339 Fordyce WM 1256 Joliet WM 1327 Madison adds that their friendly rivalry has benefitted the stores’ sales and Chris Mangrum Pamela Peters Darrell Grimes performance, and it has even brought them closer as a couple. “It’s LG 6008 Bentonville Stacy McCormick WM 358 Alma WM 352 Chester WM 2786 Avon Russell McCoy hard for anybody who’s not in the stores to understand what goes Michael Prince Valerie Harness LG 8600 Bentonville Lisa Pennock on here,” says Sherry, who has been a store manager since 2004. WM 157 Searcy WM 480 Pittsfield WM 1327 Madison Barbara McDaniel Shaun Rhoden Marie Hernandez “Now if I’m going to be home late, he doesn’t have to ask why!” LG 6008 Bentonville Debra Tates WM 1 Rogers WM 1256 Joliet WM 1294 Marion Renee Mitchell Karla Robbins Donald Kellogg WM 339 Fordyce Robert Thomas HO 8085 Bentonville LG 6892 Spring Valley WM 1294 Marion Phil Terry Kathy Seitz Cedric Klein HO 7963 Bentonville HO 8002 Bentonville WM 1327 Madison Tina Thrash Indiana Farzad Siahmakoun Anita Lane HO 8360 Bentonville HO 9651 Bentonville WM 1275 Lebanon Janette Weese 30 years Beverly Tacker Bev Martin WM 358 Alma Cindy Enlow LG 6094 Bentonville WM 1275 Lebanon Claudia Wilson WM 566 Boonville Darrell Tanner Amy McIntosh WM 52 Hot Springs Mary Granderson WM 24 Jacksonville WM 1157 North Vernon WM 5728 Newburgh

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Linda McKim Carlos Jacobs Arnold Fox Jean Young Norma Davila WM 922 Corydon WM 1247 Hazard WM 27 Salem WM 737 Lewisburg WM 1296 San Benito Richa Miller Mary Malone Annette Horton 30 years Guadalupe Elizondo WM 4231 Fort Wayne WM 1426 Ashland WM 573 Lee’s Summit WM 1041 Weslaco Linda Spohn Texas Anna Newman Frederick Martin Ron Kelley WM 2875 Warr Acres Josue Espino WM 1275 Lebanon WM 696 Prestonsburg LG 8677 Pineville WM 861 Lubbock Joyce Weeks 30 years Deborah Powers Rebekah Mielke Norma Luck WM 340 Checotah Karla Coston Gertrude Fisher WM 1160 Aurora WM 333 Beaver Dam WM 60 Troy WM 610 Stephenville WM 214 Jasper Terence Preston Katharine Patton Sheila Quinlin 25 years Lawanda Dianni Katherine Franklin WM 1327 Madison HO 9586 Henderson WM 609 Hannibal WM 5478 Austin Linda Brown WM 288 Woodville Mary Sanders Rodger Perkins WM 207 Cleveland Betty Ford Veronica Garcia WM 1327 Madison WM 665 Campbellsville 25 years WM 1272 Snyder Dana Decrow WM 446 Madisonville Jane Seybert Miriam Trent Thomas WM 389 Edmond Susie Gonzalez Dorothy Gilley WM 1962 Kokomo WM 693 Jackson Blankenship WM 260 Waxahachie ANNIVERSARIES | MILESTONES | AWARDS Lauren Hrdlicka WM 567 Caldwell East LG 8677 Pineville Emily Sortor Martha Turner WM 564 Oklahoma City Rosie Groves Irma Guerrero WM 1275 Lebanon WM 693 Jackson Kelly Clifton WM 567 Caldwell WM 1272 Snyder WM 2856 Oak Grove Debra Maldonado Shawn Tuttle Wendell Wells WM 479 Altus Anni Hobbs Luis Guerrero Alabama Lisa Taylor Sean McLaughlin Ophelia Hobbs Maxine Payne Frankie Petty WM 1294 Marion WM 696 Prestonsburg Joseph Colyott WM 446 Madisonville LG 6012 Plainview WM 2748 Gulf Shores WM 931 Vero Beach LG 6010 Douglas WM 1287 Burlington WM 638 Gaffney WM 37 Farmington Bobbie Murray Rhonda Wettrick WM 168 Owasso Dorsey Lewis Susan Ham 30 years Nina Wallace Cassandra Mitchell Candy Littleton Regina Reavis Johnny Rice WM 1033 Seymour Marvin Elser WM 260 Waxahachie WM 236 Crockett WM 356 Auburn WM 955 Apopka WM 615 Cartersville WM 1337 Elkin LG 6014 Laurens Louisiana WM 37 Farmington Gayla Vann Charles Parker Michael Wilhelm WM 73 Sapulpa Barbara Long Beverly Haney WM 2713 Birmingham Mark Watwood Adrian Morris Linda McGinley Bonnie Reid Phyllis Sims WM 1327 Madison Carol Gandy WM 446 Madisonville LG 6012 Plainview LG 6006 Cullman WM 1513 Palm Harbor WM 510 Gainesville WM 1288 Roxboro WM 640 Greenville 30 years WM 267 Webb City Melissa Winslow Brenda Brown Rosie Serna Larry Hart 25 years Annmarie White Dorothy Snyder Anthea McKinney Mahalia Ross Tina Thomas WM 1294 Marion WM 1169 Springhill Karen Glunt WM 456 Brownsville WM 972 Lake Worth WM 1284 Phenix City WM 814 Okeechobee WM 1363 Madison WM 1287 Burlington WM 1146 WM 195 Louise Alexander Sandra Wistner Gwenda Martin Moncks Corner Paula Lessard Excelsior Springs 30 years Mary Soliz WM 1284 Phenix City Brenda Woods Michele Stone Lisa Sheffield Brenda Sutton WM 5025 Fort Wayne WM 523 Carthage WM 1284 Phenix City WM 973 Fort Pierce WM 1018 Eastman WM 1236 Goldsboro Michael Williams WM 521 Lake Charles WM 3057 Helotes Terry Bailey Joseph Hall Larry Amos LG 6014 Laurens Debbie Wright Clotile Robinson WM 40 Moberly LG 6039 Midway Deborah Strawn Yolanda Partida LG 6006 Cullman Jacqueline Wright Denny Thomas Lynn Travis WM 870 Jasper WM 98 Bastrop WM 610 Stephenville WM 537 Odessa WM 1212 Saraland LG 6810 Douglas WM 1558 Eden Nancy Hisle Cindy Goodrum Penny Bennett Georgia Janet Youngblood Lynn Stephens WM 363 Marshall WM 314 Fayetteville Janie Trevino Cynthia Pennington WM 1284 Phenix City Bernice Winstead Virginia WM 1327 Madison WM 448 Shreveport WM 527 Angleton WM 249 Cleveland WM 1288 Roxboro Stephanie Keehn Deborah Johnston Robert Blalock Florida 30 years North Sherry Zion WM 250 Warsaw WM 668 McMinnville Melody Turner Rachel Perez WM 1284 Phenix City Teresa Erdmier 25 years WM 1294 Marion 25 years WM 446 Madisonville WM 1051 Levelland WM 754 Statesboro Carolina Kathy Akers Michael Kincaid Elsa Bradshaw 30 years Puerto Rico Jackie Quarles WM 1292 Christiansburg Lois Davis WM 325 Richmond 25 years Elizabeth Vest WM 1284 Phenix City Paula Bolwerk Gerald Gantt WM 1106 Vidalia LG 6816 New Braunfels 25 years Kentucky Steve Barnes WM 286 Ennis Ryan Campbell WM 613 Ormond Beach HO 8920 Swainsboro 30 years Melissa Crigger Judith Kinneman Susan Bradshaw Troy Dubreuil HO 8390 Jackson Gloria Villafuerte Alba Rodas WM 4497 Hueytown Pamela Diab Annette Jones Pablo Ayala WM 1023 Galax WM 337 Fredericktown WM 1355 WM 2913 Boutte WM 452 McAllen WM 3224 Garland WM 613 Ormond Beach WM 754 Statesboro Acevedos Hilda Farmer 30 years Clista Krebs Raymond Bauldwin John Chaney Morehead City Vienna Fletcher Deborah Frederick WM 4226 Dunlap Elvira Villanueva Samira Rouhani LG 6006 Cullman Dan Gaherty Charlie Lewis WMPR 6087 Catano WM 1292 Christiansburg WM 86 Springfield Joy Cole WM 571 Georgetown WM 376 Bossier City WM 5449 Missouri City WM 880 Irving WM 649 Titusville WM 556 Waycross Mary Lawhorne Coleen Langston Reni Davenport Alicia Church WM 1268 Whiteville 25 years WM 1292 Christiansburg Linda Gadd Prescillia Jones WM 37 Farmington WM 161 Huntingdon Sharon Ward Denise Rowe WM 1229 Hoover Tracy Martin WM 485 Donaldsonville WM 3773 Fort Worth Sandra Couch Jose Figueroa Yorro WM 571 Georgetown Teresa Fluker HO 9230 Pearland Charlotte Clem 25 years WM 754 Statesboro Mary Ann Maslich Greg Penberthy WM 1337 Elkin WMPR 3673 Naranjito Daisy Humphrey Bridget Landry WM 950 Bartlett Mary White Everett Shelby WM 316 Attalla Robin Andrews Theresa Milton WM 1309 Salem WM 95 Desloge Gina Dicinque WM 571 Georgetown WM 485 Donaldsonville WM 148 Paris WM 417 Sulphur Springs WM 5266 Hudson WM 3403 Dallas Norma Musselman Terry Pierce Cindy King Shelley Cobb WM 1287 Burlington Mary Leach Latonya Robinson WM 264 Dickson Michael Stephens WM 809 Oxford Debra Bennett Craig Robinson WM 1292 Christiansburg WM 109 Cameron Victoria Hurt South WM 333 Beaver Dam WM 1193 Monroe 25 years LG 6816 New Braunfels WM 1874 Englewood WM 754 Statesboro Virginia Radford Marlene Ray Angela Page Patricia Dubose WM 1337 Elkin Christine Rogers WM 684 Lexington Enrique Amador Sandra Talavera WM 1284 Phenix City Cheryl Cantrell Larry Sellers Carolina WM 1292 Christiansburg WM 101 Rolla Monica Johnson WM 497 Shelbyville LG 6012 Plainview WM 3645 Midland WM 649 Titusville WM 754 Statesboro Sharon Roberts Mississippi Dianna Rose Wanda Perry Gene Duncan WM 2793 Kernersville 30 years Wilma Sproles WM 682 Murfreesboro Kenneth Angyal John Ulrich LG 6806 Cullman Valerie Caro Nancy Strickland WM 1292 Christiansburg WM 354 Owensville Hazel Keith WM 739 Middlesboro WM 1801 Arlington LG 7836 Sealy WM 857 Sanford WM 754 Statesboro Bobbie Bowen Patricia Vaughn 25 years Keith Rosencrants Pamela Renfroe Teresa Figg WM 1558 Eden WM 396 Anderson Alberta Booth WM 161 Huntingdon Patricia Barrera Johnie Ybarra WM 375 Huntsville Kathy Carter Ernestine Thompson WM 1292 Christiansburg WM 7846 Lee’s Summit Ritchie Marion Genevieve Rogers 25 years WM 495 Columbus WM 508 Kerrville WM 880 Irving WM 2695 Clermont WM 754 Statesboro Linda Young Sandra Stephens Susan Ross Aretha Hurt-Serrant WM 1337 Elkin WM 621 Lake City Lori Brower WM 466 Bolivar Kirk Behrens WM 434 Huntsville Beverly Catlin WM 1292 Christiansburg Timothy Coke WM 337 Fredericktown Felix Medley WM 430 Mayfield LG 6711 Brookhaven HO 9230 El Paso WM 5326 Ocala 25 years Robert Ward Katherine White Annie McGhee WM 1287 Burlington 25 years John Burris WM 690 Elizabethton Jimmy Brasher WM 1284 Phenix City Dolores Cornett Geraldine Adams Stanley Stringfellow WM 609 Hannibal Peggy Miles Marion Felder West WM 1247 Hazard WM 1260 Lucedale WM 812 Dumas WM 3349 Port Charlotte WM 1311 Columbus Marilyn Woods Christopher Lavon Reeves WM 1287 Burlington WM 795 Barnwell Kevin Clements Patti Bush Sharon Forbes Craig Carruthers Virginia WM 834 Bethany Williams WM 1284 Phenix City Rochelle Geathers WM 519 Harrodsburg WM 690 Elizabethton WM 399 Longview WM 551 Palatka WM 899 Valdosta Maranda Niemiec Missouri Tamatha Zitter Penny Scroggins WM 1337 Elkin WM 625 Georgetown Susan Daigle Carmen Carranza Darlene Fowler Winfred Edwards 25 years WM 871 Mountain View Wanda Williams WM 1284 Phenix City Lewis Hendrix WM 2628 Lexington WM 1089 Kimball WM 228 Cleburne WM 718 Auburndale LG 6010 Douglas Carol Owens Angela Bishop 30 years Kelli Shepherd WM 1288 Roxboro WM 511 Sumter Earline Delph Joanna Castleman Laura Hillger Elsie Glass WM 4277 Hurricane Kenneth Ehleiter Millard Williams Jr. WM 1284 Phenix City Terrie Holmes WM 1247 Hazard WM 578 Sevierville WM 5045 Tomball WM 956 WM 5173 Dalton Patricia Parker Coleen Byerly WM 5261 Pineville Phyllis Short WM 2472 WM 4487 Aiken Lisa Gill Billy Chaney Indian Harbour Beach Pamela Grant WM 1948 Weirton Joyce Epperly Harold Wooten WM 1284 Phenix City Winston-Salem WM 1048 Williamsburg LG 6812 Plainview Gladys Jankauskas WM 1293 Augusta Charles Huber WM 203 Brookfield WM 1248 Memphis William Tarver WM 929 Port St. Lucie WM 728 Hilton Head WM 356 Auburn

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SUE MONTGOMERY | STORE 5497 | EVANS MILLS, N.Y. Food for the Soul

Nearly three years ago, Sue Montgomery of Store 5497 in Evans Mills, N.Y., and her husband took over a struggling food pantry in her community. “Before that, I didn’t even know the place existed,” she says. Today, the couple distributes food to about 30 families a week, thanks in part to money from Volunteerism Always Pays (VAP) grants and food donations from fellow associates. “It’s awesome that Walmart supports me,” Sue adds. “The experience has blessed me in so many ways.”

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79_Anniversaries_EAST.indd 80 1/20/14 8:23 AM 79_Anniversaries_EAST.indd 81 1/16/14 12:41 PM Game On Heritage / My Sam Story

Heart of Walmart Find the Valentine’s Day and Walmart-related words in the puzzle below.

Ron Loveless, former CEO of Sam’s Club and author of Walmart Inside Out: From Stockboy to Stockholder (available on Walmart.com)

Sam hired me on the spot. Looking back, I’ve often wondered why.

I didn’t have the money for college, so after I graduated from high school I went into the Air Force—on the day I turned 17. After four years of military service, I was back in Bentonville working at a gas station when Sam Walton pulled in. As I wiped his windshield, he asked, “Ronnie, what are you going to do?” He had heard that I’d just gotten out of the Air Force. He hired me on the spot to be a stock boy in a store in St. Robert, Mo. I often look back on that and wonder why Back on Track Excellence Red Roses Sam would hire me like that. I think he felt a loyalty to my family [note: Candy Flowers I Love You Respect Ron’s mother had been a housekeeper for the Walton family] and wanted Chocolates Game Time Integrity Service to help. Later, Sam told me that military veterans and schoolteachers made some of the best associates. My Air Force background gave him Cupid’s Arrow Gift Baskets Perfume Valentines a sense of confidence in my ability, mostly because of the discipline and respect that the military teaches young folks. Find the answers to the puzzle at FIND Walmartworld.com.

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Wedding Bells Sam and Helen Walton picked the most romantic day of the year—Valentine’s Day—to start their life together.

The Event Less than a year after meeting, Sam Walton and Helen Robson were married on Feb. 14, 1943, in Claremore, Okla. The event was big news in Helen’s hometown, making the front page of The Claremore Progress. The announcement described the three-tiered cake— Sam and Helen Walton complete with a miniature on their wedding day military groom and bride perched on top—and a bridge party given in The Dress Helen’s honor leading up Helen’s elegant wedding to the nuptials. The young gown is on display at couple flew to Long Beach, the Walmart Museum in Calif., to make their first Bentonville, Ark. Made of home. It would be the white moiré faille, it has first of many stops before a deep neckline, pointed Sam and Helen settled in basque bodice, fitted Northwest Arkansas. sleeves, and a full skirt with train. Her bridal bouquet featured gardenias and white freesia. The museum staff puts out fresh flowers every Valentine’s Day in honor of the wedding.

© 2014 Hallmark Licensing, LLC

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84_Heritage.indd 84 1/16/14 2:57 PM 6100_WAL_Value_FEB Ad_final.indd 1 1/10/14 4:23 PM I See Prizes ...... and You Can Win!

Every month, Walmartworld.com o ers visitors a chance to win a prize related to a story in Walmart World. It’s easy to enter, too!

“I clicked on the link on the site and entered the contest. A few weeks later, I got an unexpected phone call saying I had won. It was really exciting!”

—Carl Johnston Sr., Store 3494, San Marcos, Calif.

To see this month’s prize and learn how you can win, go to Walmartworld.com.

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