Welcome to Izumi City!

This guidebook is designed to provide non-Japanese residents in Izumi City with useful information for daily life, which we hope will help them feel less inconvenience or difficulty in their living in Izumi City.

City Area 84.98 ㎢

City Population 186,000 people (as of February 2018) No. of households 77,616 City Tree: Camphorwood Sister City and Friendship Cities Katsuragicho, Wakayama Prefecture Nantong City, Jiangsu Province, China City of Bloomington, Minessota, USA

Izumi City Japanese Language Salon City Flower: Narcissus Would you like to join us to learn Japanese culture and lifestyle as well as the Japanese language with fun? Participation is free!

rd Thursdays: 7:00 pm 〜8:30 pm at Meeting Room on the 3 floor, Futur Izumi

rd Fridays: 6:30 pm 〜8:30 pm at Study Room on the 3 floor, Izumi City Plaza For participation, contact the Izumi City Office of Human Rights and Gender Equality Affairs.

Izumi City Office of Human Rights and Gender Equality Affairs ☎0725-99-8115

Essentials for Living in Osaka

General information on living in Japan and specific information on what is common in Osaka are also available through “Essentials for Living in Osaka”, a guide to living in Japan for foreigners, offered by Osaka Prefecture.

You are advised to visit the following website as well:

Essentials for Living in Osaka URL http://www.ofix.or.jp/life/guide.html

Osaka Foundation of International Exchange ☎06-6941-2297

City Map and Public Transportation

Main Roads Bus Routes Kita Shinoda To Tennoji Station JR Railway Semboku Rapid Railway City boundary Shinodayama Sta tion

Izumi Fuchu Station To Namba

Semboku Rapid Railw ay Koumyouike Station To Wakayama Izumi City Hall

Izumi Chuo Station

Hatsu gano ☎0725 -41-1551

（Main Line ） Matsuo ji

To Kawachi

Izumi City Plaza Branch Nagano Wakagashi

Harukigawa ☎0725-57 -6610 Chich i-oni

＊Table of Contents ＊ 1 In an Emergency ・・・・・・5 1-1 Incidents or Accidents (☎110) 1-2 Fire, Sudden Illness, or Accidents (☎119) 1-3 Sudden Illness or Injury (1.Telephone Consultation Services for Sudden Illness or Injury; 2.(Rolling) Emergency Pediatric Service Providers in the Senshu region) 1-4 Natural Disasters (Typhoons/Earthquakes) (1.Typhoons; 2.Earthquakes; 3.List of Emergency Items to Take with You in an Emergency; 4.Useful Information) 1-5 Broadcasting or Transmitting Stations that Send Earthquake/Disaster Information 1-6 Contacts in an Emergency (1.Disaster Messaging Service; 2.Disaster Messaging Service of Web 171 Version; 3.Emergency Contacts)

2 Legal Procedures for Living in Japan ・・・・・・12 2-1 Kinds of Procedures (1.Resident Registration; 2.Copy of Resident Certificate; 3.Disclosure Request for Alien Registration Records; 4.Certificate of Registered Seal) 2-2 My Number System 2-3 How to Get a Certificate (1.Kinds of Certificates and Fees; 2.Issuance on Holidays or in Off-Hours; 3.Getting a Certificate by Post; 4.Issuance of Resident Certificate, etc. at Convenience Stores) 2-4 Resident Card (1.Issuance of Resident Card; 2.Renewal of Special Permanent Resident Certificate and Resident Card; 3.Re-issuance of Special Permanent Resident Certificate and Resident Card, 4;Change of Resident Status; 5.Temporarily Leaving the Country; 6.Permission to Engage in Activities Other than those Permitted under the Resident Status) 2-5 Marriage 2-6 Divorce 2-7 Death 3 Health, Medicine and Pension ・・・・・・27 3-1 Medical Institutions (1.Language; 2.Examination Procedures; 3.Hospitals where Foreign Languages can be Used) 3-2 Sudden Illness or Injury （1. Telephone Consultation Services for Sudden Illness or Injury; 2.Calling an Ambulance; 3.Emergency Medical Care Services; 4.(Rolling)Emergency Pediatric Service Providers in the Senshu Region) 3-3 Medical Cost Assistance (1.Medical Cost Assistance System) 3-4 Medical Insurance (1.Types of Medical Insurance; 2.National Health Insurance; 3. Latter-Stage Elderly Healthcare Insurance System; 4.Expenses not Covered by Medical Insurance; 5.Self-pay Burden of Medical Expenses; 6.Expensive Medical Cost; 7.Injury or Illness Caused by a Third Party) 3-5 Specific Medical Checkups and Other Examinations 3-6 Nursing Care Insurance 3-7 National Pension （1.Who are the Members of the Pension Plan?; 2.Who are Recepients?; 3.Social Security Agreement; 4.Lump-sum Withdrawal Payment; 5.Contacts for Inquiries)

4 Labor, Taxes and Overseas Remittances ・・・・・・40 4-1 Looking for a Job (1.Hello Work; 2.Osaka Employment Center for Foreigners; 3.Permission to Engage in Activities other than those Permitted under the Resident Status) 4-2 Labor (1.Labor Conditions; 2.Labor Standards; 3.Labor Standards Inspection Office; 4.Work Accidents; 5.Unemployment Insurance; 6.Consultation Desk) 4-3 Taxes (1.How to Pay Taxes; 2.Types of Taxes; 3. Tax Payment Consultation; 4.Account Transfer; 5. Banks and Overseas Remittance) 4-4 Procedures related to Minicars and Motorbikes 4-5 City Tax Certification (1.Types of Certification; 2.Issuance Service at Convenience Stores; 3.Off-hours Issuance Service by Telephone Appointment)

＊Table of Contents ＊ 5 Living and Housing ・・・・・・49 5-1 Looking for Housing (1.Public Housing; 2.Other Public Housing; 3.Privately Rented Housing; 4.Fees Needed when Signing a Contract; 5.Housing Support for Foreign Households) 5-2 Moving and Returning to Your Country (1.Procedures at Your Previous Residence Location; 2. Procedures at Your New Location; 3. When Returning to Your Country; 4.Moving Out Check Sheet) 5-3 Utilities （1.Water; 2.Electricity; 3.Gas ） 5-4 Information and Telecommunications (1.Television; 2.Radio; 3.The Internet; 4.Telephone; 5.How to Make an International Call; 6.Newspapers and Magazines; 7. When Sending a Letter and Parcel) 5-5 Garbage (1.Garbage Disposal; 2.Garbage Separation; 3. Extraordinary Garbage upon Moving In or Out, etc. ) 5-6 Registration of Pet Dogs 5-7 Manners for Living in Japan (1.Adapting to Japanese Society; 2.Communicating with Neighbors) 6．Pregnancy, Child Rearing and School ・・・・・・65 6-1 When You have become Pregnant (1.Kinds of Services; 2. Expectant Mothers who Moved In from Other Cities) 6-2 When a Baby has been Born (1.Procedures to Take; 2.In Case the Parents are Both Foreign Nationals; 3. Check-up and Consultation Services for Babies) 6-3 Vaccination 6-4 Consultation and Support Desk for Child Rearing 6-5 Financial Aid for Special Infertility Treatment 6-6 Nurseries, Centers for Early Childhood Education and Care, and Kindergartens (1.Nurseries and Centers for Early Childhood Education and Care; 2.Kindergartens; 3.Temporary Child Care Searvices; 4.Care for Sick or Convalescent Children; 5.Short Stay and Twilight Stay) 6-7 Elementary School /Junior High School/ Compulsory Education School (1.Compulsory Education; 2.After Compulsory Education; 3.Elementary School Admission for Children of Multiple Nationalities; 4.School Transfer Procedures; 5.Afterschool Care for Schoolchildren (Nakayoshi Club); 6.When Schooling is Difficult; 7.Japanese Language Support; 8. Multilingual Information about Elementary Schools and Junior High Schools; 9.List of Elementary Schools, Junior High Schools, and Compulsory Education Schools in Izumi City) 7．Transportation ・・・・・・81 7-1 Transportation Facilities (1.Trains(JR, Private Railways, Subway); 2.Fixed-Route Buses; 3.Taxis; 4.Lost and Found Information at Transportation Facilities) 7-2 Bicycles 7-3 Driver’s License (1.Converting your Foreign Driver’s License to a Japanese Driver’s License; 2.Translation of your Foreign Driver’s License; 3.Driving Rules in Japan; 4.Getting a New Japanese Driver’s License) 8．When in Trouble (1.Problems in Life; 2.When you Want to Consult a Lawyer) ・・・・・・85

9．Contacts ・・・・・・86

1 In an Emergency 1-1 Incidents or Accidents (☎110)

・When you have been involved in or witnessed an incident or accident → Call 110

・When your residence has been robbed or broken into by a thief → Leave things untouched and call 110

・When you have been involved in a traffic accident → Immediately call 110 and take notes of the other party’s name, address, telephone number, license plate number, etc..

Rescue or help the injured if any. Call an ambulance by dialing 119, as necessary. To file a claim for damages against the other party or seek compensation from your insurance

company, obtain an accident certificate issued by the police.

When you call 110, you will likely be asked by the police the following questions:

Please answer these questions slowly and clearly. ① “What happened?” (Nani ga arimashita ka?) ⇒ Accident （traffic accident ）/ Incident (robbery, etc.)

② “Where did it happen?” (Doko de arimashita ka?) The place where the accident or incident happened, with a target building, etc. ⇒ (It happened ) in front of ○○ station, etc.

③ “When did it happen?” (Itsu goro arimashita ka?) ⇒ The time the accident or incident happened

④ “What did the perpetrator look like?” (Hannin no tokuchou wa?) ⇒ Sex, facial characteristics, clothing, etc.

⑤ “What is the current situation?” (Ima dou natteimasu ka?) ⇒ Situation of the damage/injury, current situation

⑥ “What is your name and telephone number we can reach you at?” (Anata no namae to renraku no toreru denwa bangou wa?)

A toll-free call to 110 can be made from a public phone:

Lift the receiver and dial 110, or if the phone has a red button on the front face, just press the SOS button before dialing 110.

Call the Izumi Police Station for inquiries other than emergency ones ☎0725-46-1234

1-2 Fire, Sudden Illness, or Accidents (☎119) ■When there is a fire: ・When there is a fire, immediately make it known to your neighbors in a loud voice and then call 119. ・Set off a fire alarm (Emergency bell) inside the building, if any. ・If you see fire and smoke spreading rapidly, or fire having already reached the ceiling, immediately evacuate to a safe place. ■When you or someone near you has suddenly become ill or happened to be involved in an accident: In such an urgent situation as you or someone near you has suddenly become ill or injured, you may call an ambulance by dialing 119. You will not be charged for the telephone call or the ambulance service, but please note that you need to pay for treatment at a hospital.

When you call 119, you will likely be asked the following questions: Don’t go into a panic, but relax and answer these questions calmly, slowly, and clearly.

① “This is the Izumi City Fire Department Headquarters. Is it a fire? Is it an emergency?” (Kochira wa Izumi-shi Shoubou honbu desu. Kaji desu ka, kyuukyuu desu ka?) Fire ⇒ “It’s a fire.” (Kaji desu.) Sudden illness or Accident ⇒ “It’s an emergency.” (Kyuukyuu desu.)

② “Please tell us the address where the fire truck/ambulance should go.” (Shoubosha/Kyuukyuusha ga mukau juusho o oshiete kudasai.) The place of the fire/ill or injured person.

③ “Are there any prominent landmarks nearby?” (Chikaku ni nani ka mejirushi tonaru tatemono wa nai desu ka?) ⇒ in front of ○○ elementary school, etc.

【When there’s a fire 】【In the case of a sudden sickness or accident 】 ④ “What is burning?” ④ “What happened to whom?” (Nani ga moete imasu ka?) (Donata ga dou shimashita ka?) ⑤ “Is there anyone who hasn’t escaped, ⑤ “Is the person bleeding?” yet?” (Nigeokureta hito wa imasu ka?) (Shukketsu wa arimasu ka?) ⑥ “Is the person male or female?” ⑥ “Please tell me your name.” (Dansei desu ka, josei desu ka?) (Anata no namae o oshiete kudasai.) ⑦ “How old is the person?” (Nenrei wa?)

⑧“Please tell me your name.” (Anata no namae o oshiete kudasai.) A toll-free call to 119 can be made from a public phone: Lift the receiver and dial 119, or if the phone has a red button on the front, just press the SOS button before dialing 119.

Positional Information Obtaining System The Izumi Fire Department uses the Positional Information Obtaining System which automatically traces an emergency telephone call it received to locate the caller, when the call is made from a landline phone, an IP phone or a cellphone with its GPS function on （※） ※The exact location may not be found depending on circumstances, so the address must be verbally given in any case.

1-3 Sudden Illness or Injury 1．Telephone Consultation for Sudden Illness or Injury（free ） ◎In an emergency, immediately call 119 ！ If you suddenly get sick or injured and are unsure if you should call an ambulance or what first aid measures you should take, professionals such as a doctor/nurse/consultant will tell you what to do or what medical facility to go to. Emergency Relief Center Osaka ☎♯7119 or 06-6582-7119 (24 hours, 365 days) Telephone Consultation for Emergency Medical Care for Children ☎♯8000 or 06-6765-3650 (20:00 pm 〜8:00 am, 365 days) ※Please call an ambulance ( ☎119) immediately, when there are such symptoms as “difficulty in moving face and limbs”, “difficulty in talking”, and “headache that has never been experienced before”, as they may be signs of stroke. ※Please call an ambulance ( ☎119) immediately, when there is a symptom of “feeling a tightness or constricting pain in the chest that stays for 20 minutes or more”, as it may be a sign of cardiac infraction.

2． (Rolling) Emergency Pediatric Service Providers in the Senshu Region Day Medical Institution Available Hours Telephone No.

Mon Kishiwada Tokushukai Hospital 6:30 pm-7:00 am the next day 072-445-9915 Izumi City General Medical Tue 5:15 pm-6:00 am the next day Center 0725-41-1331 Wed Izumiotsu Municipal Hospital 7:00 pm-6:00 am the next day 0725-32-5622

Thu Kishiwada City Hospital 5:00 pm-6:00 am the next day 072-445-1000

Fri Kaizuka City Hospital 5:30 pm-5:30 am the next day 072-422-5865

Kishiwada Tokushukai Hospital 11:30 pm-5:00 pm 072-445-9915 Izumiotsu Municipal Hospital st rd 11:00 pm-6:00 am the next day 0725-32-5622 Sat （1 and 3 weeks） Izumi City General Medical nd th th 11:00 pm-6:00 am the next day 0725-41-1331 Center （2 , 4 and 5 weeks） Hannan City Hospital th 11:00 pm-6:00 am the next day 072-471-3321 （5 week ） Rinku General Medical Center 11:00 pm-6:00 am the next day 2nd and 4th weeks 072-469-3111 Sun （） Kishiwada City Hospital 11:00 pm-6:00 am the next day (1 st , 3 rd , and 5 th weeks) 072-445-1000 ※A different schedule is applied during the year-end and new-year holiday period. ※The places and hours are subject to change. Please confirm them in advance. ※On public holidays that fall on a weekday, each hospital opens at 11:00 pm. Wide -area Initial Emergency Sat Pediatric Center for Northern 5:00 pm-10:00 pm Senshu Sun/ Holidays/ Wide-area Initial Emergency 9:00 am-noon 072-443-5940 Year-end and Pediatric Center for Northern 1:00 pm-4:00 pm new year Senshu 5:00 pm-10:00 pm holiday period Address: 1-1-51 Araki-cho, Kishiwada City

1-4 Natural Disasters (Typhoons/Earthquakes ） 1．Typhoons Typhoons are strong winds and rain that occur from July to about October. ■Possible Damages ・Injury from things strewn by wind ・Landslides or flooding caused by heavy rain ・Houses flooded or submerged, and power failure ・Buildings where tap water is supplied with an electrically-powered pump may be out of water. ⇒ Pay attention to weather information since a coming typhoon can be predicted. ■Preparing for Typhoons ・Please pay attention to weather forecasts from radio or TV to learn about the route of a coming typhoon. ・When rain or wind is intensifying, try to stay inside. ・Prepare a bag containing emergency goods such as drinking water, dried foods, a flashlight, a portable radio and others. （Please refer to “List of Emergency Items to Take with You” on the next page. ）・Check evacuation areas in your vicinity

2．Earthquakes Japan is one of the most earthquake-prone countries in the world. When a strong earthquake breaks out, the ground trembles, furniture falls over, and buildings collapse. It is sometimes followed by tsunami (tidal wave).

■In case an earthquake occurs: ①When you are inside a house or building ・Hide under a table to protect yourself from falling objects. ・When the trembling stops, put out any fires such as gas ovens or stoves, then turn off the main gas valve. ・Open doors to the outside to secure an exit route. ・Do not use an elevator ②When you are outside ・・・ Cover your head to protect from falling objects. Keep away from concrete walls. Do not stay under the eaves. Evacuate to a safe place such as an open space without buildings. ③When you are driving a car ・・・ Do not panic but slowly pull over to the roadside while confirming safety. Even after the trembling stops, please remain cautious about possible aftershocks.

■Precautions to take ・Fix heavy furniture or bookshelves with metal fittings or a chain to prevent them from toppling over. ・Do not put a vase or other fragile things on a shelf or by the bed. ・Prepare a bag containing emergency goods such as drinking water, dried foods, a flashlight, a portable radio and others. （Please refer to “List of Emergency Items to Take with You” on the next page. ）

3．List of Emergency Items to Take with You in an Emergency To prepare for any possible emergencies, keep all emergency goods packed and ready to take with you anytime .. ItIt wouldwould bebe bestbest toto putput themthem inin aa backpackbackpack soso botboth of your hands can be free. The rec ommended maximum weight should be a round 15 kg for men and 10 kg for women.

□ Drinking water （3 L/day per □ Emergency food （for 3 days ） □ Medicine s (including those person ） □ Portable radio for chronic disease ) □ Cell phone □ Lighter, Matches □ Flashlight,Flashlight, Candles □ Extra batter ies , charger □ Clothes, Underwear □ OutdoorOutdoor goodsgoods □ Cotton w ork gloves, gloves □ Toilet paper □ Towels □ Mask □ Baby goods □ WetWet tissuetissue □ Sanitary product □ Writing utensils □ NursingNursing goodsgoods □ Emergency goods □ Passport, Resident card □ ToiletriesToiletries □ Cash □ Seal □ Credit card, Driving license □ Health Insurance /Medical □ Portable toilet □ BankBank bookbook cards □ Helmet □ “My number ” card □ Food wrap, Aluminum foil □ Blanket,Blanket, SleepingSleeping bagbag □ Dry shampoo

4．Useful Information ■Information Service Apps for Foreigners 「Safety tips 」 There is a multilingual smart phone app available, which automatical ly sends disaster -related information in Japan. Among various useful functions, i t notifies a user of earthquake or tsunami warni ngs, provides information about safety confirmation system, and helps a user search for for an an evacuation route from his/her current location at the time of disaster. 【Language s】Japanese, English, Chinese, Korean 【OS 】Android 4.0 or later, iOS 7.0 or later Download the app by scanning the QR code on the right. Android IPhone

For Android For iPhone ■Evacuation Site An evacuation site is a place wh ich you can evacuate to inin a a disaster. disaster. Check Check the the nearest nearest evacuation site in your vicinity. Evacuation Site in your vicinity:

1-5 Broadcasting or Transmitting Stations that Send Earthquake/ Disaster Information

NHK television Channel 2 NHK World television （Satellite Broadcast: BS 1, BS Premium ） Private broadcasting station s, Cable T V stations （J-COM West Izumi and Izumiotsu ）＜Radio ＞ FM COCOLO: 76 .5MH ｚ（ Multilingual ） AM NHK2 Broadcast: 82.8MH ｚ（ Multilingual ） FM NHK: 88.1MH ｚ AM NHK1: 666 kHz ＜Internet ＞ Fire and Disaster Management Agency http://www.fdma.go.jp/index.html Meteorological Agency http://www.jma.go.jp/jma/index.html Japan National Tourist Organization http://www.jnto.go.jp/ jpn/ NHK World Daily News http://www 3.nhk.or.jp/nhkworld/index.html.nhk.or.jp/nhkworld/index.html Osaka Disaster Prevention Net ＜PC ＞ http://www.osaka -bousai.net/pref/index.html ＜URL for Mobile telephone ＞ (Japanese Version ) http://www.osaka -bousai.net/mobile/pref/index.html (English Version ) http://www.osaka -bousai.net/mobile/en/pref/index.html (Chinese Version ) http://www.osaka -bousai.net/cn/pref/index.html (Korean Version ) http://www.osaka -bousai.net/ko/pref/index.html (Twitter Version ) https://twitter.com/osaka_bousai (@osaka_bousai)

The above websites can be accessed through the QR code s below:

Twitter Japanese English Chinese Korean Version Version Version Version Version

＜Disaster Information Providers to Mobil Phones ＞ Emergency Newsletter Area Mail (NTTdocomo ) http://www.nttdocomo.co.jp/service/safety/areamail/ Emergency Newsletter Mail (au by KDDI ) http://www.kddi.com/ business /mobile/solution/kinkyu -sokuho/ Emergency Newsletter Mail (SoftBank ) http://mb.softbank.jp/mb/service/urgent_news/

1-6 Contacts in an Emergency 1．Disaster Messaging Service (☎171) This emergency message dial service allows you to record or play back voice messages using a telephone for safety confirmation purposes in the event of a great disaster. Each voice message is limited up to 30 seconds and can be saved for 48 hours. You will be charged for the call. 【To record a message 】 ☎171 → 1 → Dial the number starting with area code → 1 → Record a message → 9 【To play back a message 】 ☎171 → 2 → Dial the number starting with area code → 1 → Play a message → 9

2．Disaster Messaging Service of Web 171 Version ※【Languages 】English, Chinese, and Korean The “Web-version Message Board” is also available, to confirm the safety of people using the Internet. Access URL https://www.web171.jp or search for it by typing “web171” ↓ Dial the number of the person in the affected area to leave your message after the area code ↓ Follow instructions to record/confirm ※Computers, smartphones, mobile phones can be used. (Some models may not be used.)

3．Emergency Contacts Contact Telephone number Police Station （Traffic accident/Crime and Emergency ） 110 Izumi Police Department 0725-46-1234 Fire Station （Fire/Rescue/Emergency ） 119 Izumi City Fire Department Headquarters 0725-41-0119 Izumi City 0725-41-1551 Osaka Prefecture 06-6941-0351 Izumi City General Medical Center 0725-41-1331 Izumi Health Care Center 0725-41-1342 Holiday Emergency Clinic （Sakibana Hospital ） 0725-55-1919 Wide-area Initial Emergency Pediatric Center for Northern Senshu 072-443-5940 Water Service Fees 0725-99-8149 Izumi City Water and Sewage Division Water Leakage Repairs 0725-55-1441 NTT （Landline Telephone Trouble ） 113 or 0120-444113 NTT （Consultation for New Connection or Transfer of Telephone and 116 or 0800-200016 Other Matters ） NTT Disaster Message Dial （Available during Disaster Period only ） 171 Kansai Electric Power Co., Kishiwada Office 0800-777-8025 General 0120-3-94817 Osaka Gas Customer Service Center Gas Leakage 0120-3-19424 Osaka Regional Headquarters, Japan Meteorological Agency （Weather ） 06-6949-6304 Audio Guidance Service for Disaster Information 0180-997-099 Consumer Consultation Service 0725-47-1331 or 188

2 Legal Procedures for Living in Japan 2-1 Kinds of Procedures

1．Resident Registration After the Alian Registration Law was abolished on July 9, 2012, the Resident Register System Law and the Immigration Control and Refugee Recognition Act were partially revised accordingly. In addition to special permanent residents, mid- to long-term status holders （those who legally reside in Japan for more than three months, such as permanent residents, students, spouse or children of a Japanese national, and long-term residents）are included in the resident registry system, thereby their resident certificate can be issued. Taking resident registration procedures is necessary upon entering Japan, giving birth to a child, or changing your address. Due When date/Acceptable Where to submit What are required ※ period ・Passport(s) of all family member(s) concerned (bearing the date of entry into Japan) Municipal office If coming on Family-status visa, a certificate within 14 days ・ Moving in from with jurisdiction issued by your home country that proves your after entering overseas over your new family relationship with a Japanese national, as Japan area well as its translation in Japanese ・Resident Card(s) or Special Permanent Resident Certificate(s) of all family member(s) concerned ・Moving-out certificate （issued by the previous municipal office ） Resident Card(s) or Special Permanent Resident Municipal office ・ Moving in from Certificate(s) of all family member(s) concerned within 14 days with jurisdiction another city in My Number (basic resident register) card(s) or after moving in over your new ・ Japan notice card(s) of only those who have received area （）・ID of the person who submit the documents （Driver’s license, Passport, etc. ）・Seal of the person who submit the documents from 30 days Municipal office Moving out of before before with jurisdiction Japan moving out over your area ・Resident Card(s) or Special Permanent Resident from 30 days Certificate(s) of all family member(s) concerned before moving Municipal office My Number (basic resident register) card(s) or Moving out of the ・ out until up to with jurisdiction notice card(s) of only those who have received city （） 14 days over your area ・ID of the person who submit the documents thereafter （Driver’s license, Passport, etc. ） within 14 days Municipal office Seal of the person who submit the documents Moving within the ・ after moving with jurisdiction city out over your area

※Please note that if you have a change in family composition, you also need to submit a certificate issued by your home country that proves your family relationship with a Japanese national, as well as its translation in Japanese

Izumi City Public Service Office ☎0725-99-8118 Izumi City Plaza Branch Office ☎0725-57-6610

2．Copy of Resident Certificate (Also refer to 2-3 How to Get a Certificate starting on P15) This certificate proves that you are registered as a resident of Izumi City. You may apply for a copy containing all the members of your household or only one specified member. The copy of Resident Certificate certifies your name, birthday, gender and address. You can choose whether or not to have the name of household head, or your (or one’s) relationship to the head, legal domicile, or individual number (My Number) included in the document. The Resident Certificate of a foreign resident, if you like, may also contain information on your nationality, status (of special permanent or mid- to long-term residency, or other kinds of visa qualification), period of stay, Resident Card number, etc.

Handling fee 300 yen for one copy Necessary items Resident Card or Special Permanent Resident Certificate If you have a representative of your family apply for the issuance of the copy in place of you, a letter of proxy and the person’s ID shall be presented.

Izumi City Public Service Office ☎0725-99-8117 Izumi City Plaza Branch Office ☎0725-57-6610

3．Disclosure Request for Alien Registration Records With the abolition of the Alien Registration Law, registration records of foreigners kept by the municipalities were sent to the Ministry of Justice. Instead of former “Certificate of matters in the alien registration records”, the copy of Resident Certificate can be used to evidence your resident status. However, it does not contain your former addresses or family matters that were written on the alien registration record. If there is a need for the disclosure of alien registration records, please ask the Ministry of Justice. ■Disclosure Request Regarding Alien Registration Records Information Disclosure Section #2, under Immigration Control Officer, Immigration Bureau,

Ministry of Justice ☎03-3450-6311

4．Certificate of Registered Seal (Also refer to 2-3 How to Get a Certificate starting on P15) “Seal registration” means the legal procedure of registering your personal seal for your own use alone. A copy of the certificate of registered seal, along with any document with your seal affixed, can be used as an official evidence of your approval in important legal transactions, including real estate registration or contract documentation. Any resident aged 15 or older in Izumi City may register their seal. To register a seal using foreign letters, please consult with the municipality.

Handling fee 300 yen for one copy Necessary item Seal Certificate card Izumi City Public Service Office ☎0725-99-8117 Izumi City Plaza Branch Office ☎0725-57-6610

2-2 My Number System Since October 2015, any foreigner in Japan who has a resident certificate (a person with status of mid- to long-term residency, or a special permanent resident) has been sent a notice card that bears his/her “My Number”. The notice card is very important as it can be used to evidence your “My Number”, the numerical figure of which you are required to fill in in taking any tax- or social insurance-related procedures. Therefore, please keep it safe and at hand. Ever since January 2016, if you apply, you have been able to have a solid “My Number” card issued, bearing your picture and your “My Number” on it. It functions as your ID card and proof of your “My Number” as well, so it can widely be used for various legal procedures requiring My Number. Furthermore, the card has a built-in IC chip so that it can be used in applying for the issuance of a certificate at a convenience store or making an e-Tax application. However, it does not replace the Resident Card or Special Permanent Resident Certificate, and expiration date of the card differs depending on the resident status of a holder.

〇 My Number General Information Service ☎ 0120-95-0178 (Japanese) 〇 Regarding My Number System ☎ 0120-0178-26 (English, Chinese, Korean, Spanish, Portuguese) 〇 Regarding Notification Card / My Number Card ☎ 0120-0178-27 (English, Chinese, Korean, Spanish, Portuguese) Weekdays: 9:30-20:00 Weekends and Holidays: 9:30-17:30 Cabinet Secretariat URL http://www.cas.go.jp/jp/seisaku/bangoseido/otherlanguages.html ■Application and Receiving My Number Card ・Application by post After attaching your photo on the application form for the issuance of the card, which was enclosed with the My Number Notification Card you received, send it by post using the enclosed reply envelope (which can be used until May 31, 2019 without a postage stamp, even if the indicated validity period shows expiry on October 4, 2017). ・Web Application Send your application information through a designated website with your photo taken with a smartphone attached. ・Reception After application, you will be notified by post that the issuance of your card has been ready. Then, come to the Izumi City Public Service Office with necessary documents shown as below. Your identification must be confirmed, so please come in person.

Handling fee Free for the first time only Necessary items Notice of issuance (post card), Resident Card or Special Permanent Resident Certificate, Notification Card, Basic Resident Register Card （for those who have only ） Izumi City Public Service Office ☎0725-99-8117

2-3 How to Get a Certificate

1．Kinds of Certificates and Fees

Handling fee for Postal Handling fee for Kinds of certificates issuance at OTC or service issuance at by post availablity convenience store Copy of Resident Certificate 300 yen ○ 200 yen Copy of Deleated Residence Record 300 yen ○ not applicable Certificate Certificate of Items Stated in Resident 300 yen ○ not applicable Register Copy of Supplementary Famlly Register 300 yen ○ 200 yen Copy of Family Register / Abstract of Family 450 yen ○ 350 yen Register Copy of Closed Family Register / Abstract of 750 yen ○ not applicable Closed Family Register Copy of Invalidated Family Register / 750 yen ○ not applicable Abstract of Invalidated Family Register Certification of Information Recorded on the 350 yen ○ not applicable Family Register Report Certificate of Registered Seal 300 yen × 200 yen

Identification Paper 300 yen ○ not applicable

Affidavit of Competency to Marry 300 yen ○ not applicable

Electronic Certificate （Re-issued） 200 yen ○ not applicable

2．Issuance on Holidays or in Off-Hours Even if you cannot come to Izumi City Public Service Office, Izumi City Plaza Branch Office, or other service centers, during regular opening hours (9: 00-17: 15) on weekdays, you may receive certificate issuance services during the following hours:

Place Open Hours Certificates to be Issued

Izumi City Plaza 2nd Sunday 9:00-noon Branch Office Weekdays Monday-Friday Resident Certificate ☎0725-57-6610 （）・ 5:15 pm-8:00 pm ・Certificate of Items Stated in Resident Izumi City Public Register Service Office 4th Sunday 9:00 am-noon ・Certificate of Registered Seal ☎0725-99-8117 ・Copy of Family Register / Abstract of Izumi City Tourist Family Register Information in front of Weekdays （excluding the ・Copy of Supplementary Family Izumi Fuchu Station year-end and new year holiday Register ☎0725-99-8117 period ） (Inquire at the Public noon-8:00 pm Service Office)

3．Getting a Certificate by Post 【Necessary items 】 Application Form （①）, Self-addressed stamped envelope （②）, Copy of identification document （③）, Handling fee （④） ① Application Form 【Common information to fill in 】・Type of the certificate you need and how many copies ・Name and address of the applicant ・Relationship with the person subject to application (if you are the applicant, write “identical person”) ・Telephone number （Telephone number where you can be reached / mobile phone is accepted ）【What to fill out in each certificate 】

Kinds of What to fill out in the application form. ( Please fill in all the Describe as far as possible Certificate items. ) 1.Whether to contain entire household or part of household A: Entire household ⇒ address, name of household head B: Part of household ⇒ address, name of necessary members Copy of Resident 2.Whether to contain the description of “registered Certificate domicile/family head”and “household head/one’s relation” (If you don’t know if these are necessary, write the purpose of the certificate in detail.) 1.Whether to contain entire household or part of household A: Entire household ⇒ address, name of household head Certificate of Items B: Part of household ⇒ address, name of necessary members Stated in Resident 2.Whether to contain description of “registered domicile/family Register head”and “household head/one’s relation” (If you don’t know if these are necessary, write the purpose of the certificate in detail.) 1.Address at the time, name , date of birth What you intend to prove; Copy of Deleated 2.Whether to contain description of “registered domicile/family (e.g., you want to certify a Residence Record head”and “household head/one’s relation” (If you don’t know if change of address, a death of Certificate these are necessary, write the purpose of the certificate in somebody in the household., detail.) etc .) Whether to contain all or part of household members listed in What you intend to prove; Copy of the Supplementary Family Register (specifically from which Supplementary A: All members ⇒ registered domicile, family head name address in the family register Family Register B: Some members ⇒ registered domicile, family head name, history should be included) name of necessary members Whether you need the copy of Family Register necessary or What you intend to prove; Abstract of Family Register? (e.g., you want to certify the Copy of Family A:Family Register ⇒ registered domicile, family head name relationship between some Register / Abstract B:Abstract of Family Register ⇒ registered domicile, family family members, or the of Family Register head name, name of necessary members and their relationship pre-marital state of someone with the family head in the household., etc.) Copy of Closed Family Register / Abstract of Closed Whether you need the copy of Family Register or Abstract of What you intend to prove: Family Register, Family Register? (e.g.., the fact of death, entire Copy of A:Family Register ⇒ registered domicile, family head name family registration history of Invalidated Family B:Abstract of Family Register ⇒ registered domicile, family someone in the household, Register / head name, name of necessary members and their relationship relations among siblings, etc.) Abstract of with the family head Invalidated Family Register Registered domicile, family head name, name of necessary Identification Paper members and their relationship with the family head Izumi City Public Service Office ☎0725-99-8117

② Reply Envelope Write your name and address on an envelope and put a stamp of proper postage. ■Postal fee ・For regular posting of a standard sized envelope, put an 82 yen stamp. ・If you wish for express delivery, put a 280 yen stamp and write on the reply envelope “速達 (sokutatsu)” in red in Japanese. ・If you need a number of certificates, or one certificate contains many members, enclose an extra stamp, which will be returned to you if found out unnecessary.

■Certificates that cannot be requested by post Certificate of Registered Seal, Resident Certificate requested via another city, or Electronic Certificate cannot be obtained by post.

③ Copy of identification documents Please enclose a copy of the applicant’s My Number card/ Passport/ Resident Card/ Special permanent resident certificate, etc. If a representative of your household makes a request, a proxy letter is needed. If a third party applies, other qualification documents may be necessary, so please inquire by phone beforehand. ④ Handling fee Prepare a postal money order from the post office for the handling fee (Refer to P15). If you request for multiple certificates, you may include the extra postage in the total postal money order amount. No stamp, certificate stamp, revenue stamp or cash is accepted.

【Send to 】 Public Service Office or Postal Request Division, Izumi City Hall 2-7-5 Fuchucho, Izumi City 594-8501

※Application by post is only handled by the Public Service Office. Izumi City Public Service Office ☎0725-99-8117

4．Issuance of Resident Certificate, etc. at Convenience Stores If you have the My Number card that contains an electronically certifying function (Refer to P14), you will be able to get a copy of Resident Certificate, Certificate of Registered Seal, Family Register/Abstract of Family Register, Supplementary Family Register, or Annual income/Tax payment Certificate at any major convenience store in Japan.

【Accessible Time 】8:00-22:00 (6:30-23:00 for Annual income/Tax payment Certificate)

2-4 Resident Card Resident Cards are issued to foreign nationals who are staying in Japan legally as Mid- to Long-term Residents. Such Mid and Long-term residents eligible for Resident Cards are those foreign nationalswho do not fit any of these categories:

① Persons granted permission to stay three moths or less

② Persons granted “Temporary Visitor” status ③ Persons granted “Diplomat” or “Official” status ④ Persons recognized by Ministry of Justice as equivalents to the foreign nationals listed in the above ①-③.

⑤ Special Permanent Residents

⑥ Persons with no residence status

1．Issuance of Resident Card

Screening at Immigration Evaluation of Status of Stay When cleared for landing When granged permission for (for those approved for mid or extension of period of stay or change long-term residence) in resident status

Issued at airport or mailed later from the Immigration

Bureau

Resident Card is (re)issued when a foreign national has been cleared for landing for the first time, when an application for change of status has been approved, or an application for renewal of period of stay has been approved.

⇒ Your Resident Card must be carried at all times with you. Any request of police or other officers to show the card must be obeyed. Those under the age of 16, however, are not required to carry their cards at all times.

2．Renewal of Special Permanent Resident Certificate and Resident Card

Residential Status Subject Valid Period Application Period Necessary documents

Until the 7th birthday after the expiration of the Old Special Permanent Resident Certificate 16 yrs. 2 months before (in the case of those with and expiration until deemed Special permanent Passport Special older th expiration date ・ resident certificate, until the 7 Special permanent Permanent ・ birthday after the last resident certificate Resident confirmation) ・1 photo (3cm×4cm)

6 months before the under Until the 16th birthday expiration until the 16 yrs. expiration date.

Procedures cannot be done at City Hall. Other than Apply for the renewal of your Resident Card at the Immigration Bureau. Special 【Inquiries 】Foreign Residents Information Center Permanent ☎0570-013904 or ☎03-5796-7112 Resident Osaka Immigration Bureau (1-29-53 Minami Minato-kita, Suminoe-ku, Osaka City) ☎06-4703-2115

3．Re-issuance of Special Permanent Resident Certificate and Resident Card

Application Residential Status Necessary documents Period

・Passport Special Permanent Within 14 days after the discovery of ・1 photo (3cm×4cm) Resident loss ・Certificate of report of the loss ※Those under16 yrs. old do not need a picture

Procedures cannot be done at City Hall. Apply for the renewal of your Resident Card at the Immigration Bureau. Inquiries Foreign Residents Information Center Other than Special 【】 ☎0570-013904 or ☎03-5796-7112 Permanent Resident Osaka Immigration Bureau (1-29-53 Minami Minato-kita, Suminoe-ku, Osaka City) ☎06-4703-2115

4．Change of Resident Status If you start engaging in an activity that is not permitted under your current resident status and that requires a different type of resident permit, you need to request change of your resident status. Under this system, you can change your resident status to a different category without leaving Japan. Required documents differ depending on which status of residence you apply for, so please ask the Osaka Immigration Information Center.

Foreign Residents Information Center (Immigration Bureau)

☎0570-013904 IP Phone/PHS/Calling from overseas ☎03-5796-7112 Monday to Friday 8:30-17:15

5．Temporarily Leaving the Country If you have a Special Re-entry Permit or Re-entry Permit, there is no need to obtain a new visa.

■Special Re-entry Permit Those who have a valid Passport as well as Resident Card or Special permanent resident certificate will be leaving Japan but return here within one year (two years for Special Permanent Residents) (※) , do not need to obtain a Re-entry Permit basically. ⇒(※) If your permitted period of stay expires in less than one year before you leave Japan, return to Japan by the expiration date. You cannot ask for extention of the Special Re-entry Permit overseas. If you return to Japan after the expiration date, you will lose your resident status and need a new visa to reenter Japan.

■Re-entry Permit Those who have a valid Passport as well as Resident Card or Special permanent resident certificate will be out of Japan for more than one year (more than two years for Special Permanent Resident) need to obtain a Re-entry Permit. The permit will be valid up to five years, while the Re-entry Permit of Special Permanent Residents six years.

Necessary items ① Re-entry Permit Application Form (available at the Immigration Bureau Office) ② Resident Card or Special permanent resident certificate ③ Passport ④ Revenue stamp 3,000 yen (Single re-entry) or 6,000 yen (multiple re-entry)

6．Permission to Engage in Activities Other than those Permitted under the Resident Status If you engage in any activity that is not permitted under your current status of residence, it is regarded as illegal. For example, if an international student, staying here on a student visa, wishes to work part-time, he/she needs to apply for “Permission to Engage in Activities Other Than Those Permitted by Current Status of Residence”. Before start engaging in a part-time job, please obtain permission from the Immigration Bureau. It has become possible for those with “Student” status who enter Japan for the first time to apply for “Permission to Engage in Activities Other Than Those Permitted by Current Status of Residence”, when they land at the airport (excluding those granted permission to stay for less than three months). Necessary items ① Application form for Permission to Engage in Activities Other than those Permitted Under the Status of Residence

② Resident Card ③ Passport ④ Document that certifies the description of your activity

■To request Resident Card Application, Change of Resident Status, Renewal of Resident Status,

Re-entry Permit, Permission to Engage in Activities Other than those Permitted under the Resident

Status; contact

Osaka Immigration Bureau

Address: 1-29-53 Nankou Kita, Suminoe-ku, Osaka City, 559-0034

☎06-4703-2100

■To request Naturalization Application; contact

Nationality Section, Osaka Legal Affairs Bureau nd Address: Osaka 2 Joint Government Office 2-1-17 Tanimachi, Chuo-ku, Osaka City 540-8544 ☎06-6942-1484

■To request Consultation and Information about Resident Status Procedures; contact

Immigration Information Center (Immigration Bureau)

☎ 0570-013904

☎ 03-5796-7112 (IP Phone ・PHS ・overseas call)

Monday-Friday 8:30-17:15

Languages: English, Chinese, Korean, Spanish, and Portuguese

E-Mail [email protected] Send inquiries about general procedures for entry or resident status, comments, or any

requests to the Immigration Bureau

Languages: Japanese, English

2-5Marriage

Necessary Procedures for International Marriage

Marriage between a Japanese and a Foreign National Marriage between Foreign Nationals

The Japanese must meet the conditions for marriage Each country requires different procedures for required by Japanese law. The foreign national must marriage, so please inquire at the foreign nationals’ meet conditions required by his/her country of origin. embassy/embassies or consulate(s) in Japan before registration of the marriage. If you register your marriage at a Japanese ･Notice of Marriage(obtainable at the municipality office, please check with your local municipality office. Signatures and municipality. Necessary personal seals of two adult witnesses

Documents are required.) Copy of Family Register(for Japanese) ･ The necessary documents Certificate of legal capacity to contract ･ differ depending on your marriage or equivalent document (for country of origin, so please the foreign national) check with your local Passport or other proof of nationality ･ municipality.

Register at the municipality office where either you or your fiancé lives or the one nearest the legal permanent address of the Japanese national.

After all of the documents have been accepted your marriage goes into effect in Japan.

Please ask them to issue a “Certificate of Acceptance of marriage” on the spot.

The foreign national registers the marriage in his/her country of origin. Each country requires different procedures, so please check with the respective embassy, consulate, etc in Japan of the foreign national’s native country.

After acceptance in Japan, the marriage goes into effect in the country of origin.

If you wish to change your resident status to “Spouse of a Japanese national”, please consult with the Immigration Bureau having jurisdiction.

Izumi City Public Service Office ☎0725-99-8119 Izumi City Plaza Branch Office ☎0725-57-6610

■ Marriage between a Japanese and a Foreign National When a couple including a Japanese and a foreign national marry in Japan, they register their marriage by submitting a form to the local municipality office. The Japanese has to meet the conditions required by the Japanese law, and the foreign national has to meet the conditions required by his/her country of origin. The documents below are required. ① Copy or abstract of family register (for Japanese) ② Passport (proof of nationality) ③ Certificate of legal capacity to contract marriage or equivalent document issued by the embassy or consulate of the country of origin.(Translation with the translator’s name, address and stamped hanko [personal seal] must be attached to non-Japanese documents.) ④ Notification of Marriage (These are available at the local municipality office. In order to register your marriage, you must have the seals of two witnesses who are 20 years of age or older. In addition, the notification must be written in Japanese.) ⇒Marriages registered in Japan should be reported to the foreign nationals’ countries of origin. To do that, a “Certificate of Acceptance of Marriage” is required, so please ask the municipality where you register your marriage to issue it. Each country requires different procedures, so please check with the embassy or consulate of the country of origin. (Refer to P90~) A marriage is valid from the day it is registered.

■Marriage between Foreign Nationals If both the husband and wife are foreigners, requirements and procedures for marriage may differ, so please inquire at their relevant Embassies or Consulates in Japan (Refer to P90~) .

■Change of Residential Status If you change your resident status to “Spouse of a Japanese National” after marrying a Japanese citizen, or if you switch to spouse visa because of marriage to another foreign national, please contact the Foreign Residents Information Center below.

■Change of the Information on Your Resident Card If you change your name because of marriage, you must submit notification of the change to the Regional Immigration Bureau. If you change your address, report it your local municipality office.

■Other Changes

After you get married, your social or legal status and treatment may also change in terms of taxation, pension premiums or benefits, health insurance, or allowances from your company. Therefore, please check with someone in the personnel department of your company.

Immigration Information Center (Immigration Bureau) ☎0570-013904 ☎03-5796-7112 (IP Phone / PHS / overseas call) Monday-Friday 8:30-17:15 Languages: English, Chinese, Korean, Spanish, and Portuguese

2-6 Divorce Legal procedures concerning divorce in international marriages can be complicated. Even if the divorce is recognized according to the procedures undertaken in Japan, it may be not recognized as a valid divorce in your native country. Here, we provide only a general explanation regarding the procedures for divorcing under Japanese law.

Japanese and Non -Japanese Couple Non -Japanese Couple No wish to divorce Both agree to If both don’t agree, divorce they request 【Divorce by mediation by the Family Court Mutual Consent 】 Apply for Non -Acceptance 【Mediated Divorce 】 of Notification of Divorce

Submission of an Each country requires If mediation fails, Application for the couple can different documents to establish divorce, so Non-Acceptance of apply for judgment Notification of Divorce by the family court please follow the (available at local Judicial Divorce necessary procedures 【】 after consulting with municipal offices) to the your embassy/consulate local municipality with in Japan. jurisdiction over the Japanese spouse’s current If the judgment is or permanent address is unacceptable to either registered will invalidate party, the person can file the unwanted Divorce suit for divorce with the

Notification. family court【Adjudicated Divorce 】

・Divorce Notification(available at local municipal offices, requires the signatures and personal seals of two adult witnesses) Necessary ・One Copy of Japanese spouse’s Family Register ・Passport (proof of nationality) Dcuments ・Certificate of Proof of Residence (Available at the municipal office where you are registered as a Resident) Mid - and Long-term Residents whose status is “Spouse of a Japanese ・ For Divorce by Mutual Consent, the couple National,” “Spouse ・ For Mediated Divorce, the mediator notifies the of a Permanent municipal office that holds the Japanese spouse’s Resident,” or Family Register or where the couple currently live “Dependent” need to notify the Immigration If the Notification of Divorce is accepted, the divorce will be legally valid Bureau within 14 days of the divorce

Foreign nationals should complete divorce procedures according to the laws of their home countries; if accepted, their divorces will be valid in their countries of origin. Izumi City Public Service Office ☎0725-99-8119 Izumi City Plaza Branch Office ☎0725-57-6610

Izumi City Public Service Office ☎0725-99-8119 ■When You Divorce Izumi City Plaza Branch Office ☎0725-57-6610

In cases when either the husband or the wife is a Japanese national living in Japan, and both parties agree to the divorce, the couple can be divorced under Japanese law. In Japan, there is a system of “divorce by mutual consent” by which a notification of divorce based on the agreement by both the wife and husband is submitted to the City Public Service Office and accepted. “Mediated divorce,” “Judicial divorce,” and “Adjudicated divorce” are brought about through the involvement of the family court. If you undertake procedures to get divorced in Japan, but not in your native country, it may cause you inconveniences because you will be considered as still married in your native country. Thus, it is important to undertake procedures to get divorced in your native country as well. When both husband and wife are non-Japanese, the requirements and necessary procedures for the divorce are different, depending on their country of origin. Such couples are advised to inquire about the proper procedures at their respective embassy/embassies or consulate(s) in Japan (Refer to P.90~) .

■When You Do Not Consent to a Divorce Against your will, if your Japanese spouse has unilaterally submitted a signed notification to the city hall without your consent, it may constitute a divorce. In order to prevent this, you can submit a request for non-acceptance of the divorce notification to the municipality office which holds the family register of your Japanese spouse or that has jurisdiction over your current address. If you submit this request, unless you agree to “divorce by consent,” you cannot be divorced without mediation or other formal legal procedures. This system, however, cannot apply to a couple of foreign nationals.

■Residence Status after Divorce If you have resided in Japan with the status of “Spouse of a Japanese National,” “Spouse of a Permanent Resident,” or “Dependent,” you need to report your divorce to the Immigration Bureau within 14 days. People residing in Japan with the status of “Spouse of a Japanese National,” “Spouse of a Permanent Resident,” or “Dependent,” may have their status revoked if they fail to function as a spouse for over six months. In such cases, not changing their residence status can result in a loss of your eligibility for staying in Japan. You are adivised to seek consultation services or contact the Immigration Information Center, Osaka.

■Changes in Your Resident Registration If you change your name because of divorce, you need to submit notification to the Immigration Bureau, whereas any change in your address should be reported to the City Public Service Office.

2-7 Death ■Death Notification In the event that a non-Japanese dies in Japan, legal requirements are the same as for Japanese citizens: notification must be submitted to the Public Service Office at City Hall and this must be done within seven days of the confirmation of death. Only a licensed physician or medical examiner may validly confirm death in Japan, whatever the case may be. It is necessary to receive confirmation of death by a physician and have a death certificate prepared. This death certificate should be submitted to authorities of the municipality where the death occurred or where the individual submitting the certificate is registered as a resident. For procedures required by the deceased’s country of origin, please consult with the proper embassy or consulate in Japan (Refer to P.90~).

Izumi City Public Service Office ☎0725-99-8120 Izumi City Plaza Branch Office ☎0725-57-6610

■Kinds of Application

Application Deadline Necessary documents Handling office Contact number Public Service Office Public Service Office ☎0725-99-8120 Death within seven ・Notification Form Izumi City Plaza Branch Notification days ・Death Attestation Izumi City Plaza Branch Office Office ☎0725-57-6610 Return of within 14 Resident ※Resident Card, etc. See the bottom of this page: days Card Those insured by Izumi City Plaza Branch 【National Health Insurance 】 National Health Office National Health Insurance Insurance / Latter-stage 【National Health Insurance 】 Division, Pension Insurance Elderly Healthcare National Health Insurance Office Withdrawal Insurance Division, Pension Insurance ☎0725-99-8128 within 14 from Health ＊If you are insured by Office 【Latter-stage Elderly days Insurance Employee’s Health 【Latter-stage Elderly Healthcare system 】 Insurance, contact the Healthcare system 】 Elderly Medical Care Health Insurance Elderly Medical Care Division, Pension Insurance Association or Society Division, Pension Insurance Office you join. Office ☎0725-99-8127 ・Receipts of funeral Izumi City Plaza Branch 【National Health Insurance 】 expenses (document Office National Health Insurance showing the full name 【National Health Insurance 】 Division, Pension Insurance of the main mourner) National Health Insurance Office ・Document that shows Division, Pension Insurance ☎0725-99-8128 the main mourner’s Office 【Latter-stage Elderly Claim for bank account to which 【Latter-stage Elderly Healthcare system 】 Reimburse- the costs will be later Healthcare system Elderly Medical Care within two 】 ment of sent Elderly Medical Care Division, Pension Insurance years Funeral ・Official ID with photo Division, Pension Insurance Office Expenses ・Personal seal Office ☎0725-99-8127 ＊If you are insured by Employee’s Health Insurance, contact the Health Insurance Association or Society you join.

■Resident Card / Alien Registration Card / Special Permanent Resident Certificate ・Return to: Osaka Immigration Bureau ☎06-4703-2100 ・Return by post to: Odaiba Branch Office, The Tokyo Immigration Bureau Tokyo Port Joint Gov. Bldg. 9F, 2-7-11 Aomi, Koto-ku, Tokyo 135-0064 ※When returning, enclose proof of death, such as a copy of the Death Notification, etc.

3 Health, Medical Care, and Pension 3-1 Medical Institutions Japan’s medical institutions are divided into two types: clinics or doctor’s offices and hospitals that are often equipped with specific examination devices and hospitalization facilities. If you have minor symptoms, go to a clinic or doctor’s office for examination first, and be advised as to what to do or where to go next.

1．Language Most doctors are able to more or less understand English, but interview sheets are usually written in Japanese. If you don’t understand Japanese, take with you someone who understands Japanese or obtain an interview sheet written in your language beforehand, if possible.

Multilingual Interview Sheet URL http://www.kifjp.org/medical/ (Made by: Kanagawa International Foundation and International Community Hearty Konandai )

2．Examination Procedures ① Reception Present your insurance card and pass it to the receptionist. Write your symptoms and medical history in the interview sheet and wait in the waiting room for your name to be called. ↓ ② Examination You will undergo an examination by a doctor at an examination room, followed by a test or treatment as necessary. ↓ ③ Payment After receiving your medicine, wait for your turn to pay at the payment counter for the medicine and treatment you received. These days, an increasing number of medical insitutions are providing you with a prescription only, so that you buy your medicines at a pharmacy outside, instead of an in-house phamacy.

3．Hospitals where Foreign Languages can be Used Please refer to the following websites to find hospitals where foreign languages can be used.

■Medical Information Guide for Foreigners (Osaka Prefecture) URL http://www.pref.osaka.lg.jp/iryo/medicalinfo/ Languages: English, Chinese, and Korean ■AMDA International Medical Information Center (☎03-5285-8088) It provides free information services about medical institutions where some foreign languages can be used, as well as general information concerning medical and social welfare systems by telephone. It also offers interpretation services by telephone. URL http://amda-imic.com/ Languages: English, Chinese, Korean, Spanish, Portuguese, Filipino, Thai, and Vietnamese

■Department of International Medical Care, Rinku General Medical Center ・A medical interpreter is ready to help you through the entire course, from reception, during an examination at different departments, at the time of receiving explanation of medication, through payment. ・Interpretation service is free of charge and medical fees are covered by the insurance. nd ・First-time patients should come to the “First-time Reception” counter on the 2 floor anytime between 8:00 and 11:00.

Language Day and Time For Inquiries English Mon-Fri 10:00-15:00 Rinku General Medical Center Chinese Mon / Tue 10:00-15:00 2-23 Rinku Ourai Kita, Izumisanoshi ☎072-469-3111 Portuguese / Spanish Tue / Thu 10:00-15:00

■Osaka Prefectural Hospital Organization of Regional Independent Administrative Medical Institutions

Interpretation Hospital Name Address ・Telephone Number Fee 3-1-56 Bandai Higashi, Sumiyoshi-ku, Free Osaka General Medical Center Osaka City ☎06-6692-1201 ※ Prior Osaka Prefectural Medical Center for 3-7-1 Habikino, Habikino City appointment Respiratory and Allergic Diseases ☎072-957-2121 by telephone 3-16-21 Miyanosaka, Hirakata City is necessary Osaka Psychiatric Medical Center ☎072-847-3261 ※Treatment Osaka Medical Center for Cancer and Nakamichi, Higashinari-ku, Osaka City is covered by Cardiovascular Diseases. ☎06-6972-1181 health Osaka Medical Center and Research 840 Murodo-cho, Izumi insurance. Institute for Maternal and Child Health ☎0725-56-1220

Available Languages: English, Chinese, Taiwanese, Korean , Spanish, Portuguese, German, Vietnamese, Italian, Indonesian, French, Russian, Thai, and Hindi

■Consultation by Telephone (AMDA Internation Medical Information Center)

Osaka Office (☎050-3598-7574) ※Excluding the year-end and new year holiday period, weekends and holidays

English / Spanish / Chinese ⇒ Mon-Fri 9:00-17:00

Center Tokyo (☎03-5285-8088) ※Excluding the year-end and new year holiday period, weekends and holidays

English / Chinese / Korean / Thai / Spanish ⇒ Everyday 9:00-20:00

Portuguese ⇒ Monday, Wednesday, Friday 9:00-17:00 Filipino ⇒ Wednesday 13:00-17:00 Vietnamese ⇒ Thursday 13:00-17:00

3-2 Sudden Illness or Injury 1．Telephone Consultation in Case of Sudden Illness or Injury （Free ） ◎In an emergency, immediately call 119 ！ If you suddenly get sick or injured and are unsure if you should call an ambulance or what first aid measures you should take, professionals such as a doctor/nurse/consultant will tell you what to do or what medical facility to go to. Emergency Relief Center Osaka ☎ ♯7119 or 06-6582-7119 (24 hours, 365 days) Telephone Consultation for Emergency Medical Care for Children ☎ ♯8000 or 06-6765-3650 (20:00 pm 〜8:00 am, 365 days) ※Please call an ambulance ( ☎119) immediately, when there are such symptoms as “difficulty in moving face and limbs”, “difficulty in talking”, and “headache that has never been experienced before”, as they may be signs of stroke. ※Please call an ambulance ( ☎119) immediately, when there is a symptom of “feeling a tightness or constricting pain in the chest that stays for 20 minutes or more”, as it may be a sign of cardiac infraction.

2．Calling an Ambulance (☎119) In such an urgent situation as you or someone near you has suddenly become ill or injured, you may call an ambulance by dialing 119. You will not be charged for the telephone call or the ambulance service, but please note that you need to pay for treatment at a hospital (Refer to P6).

3．Emergency Medical Care Services ■Izumi City General Medical Center (Emergency Medical Care)

Department Available Day and Hours Every Monday 19:00-7:30 the next day Every Wednesday 19:00-7:30 the next day Internal Medicine / rd 3 Saturday 19:00-7:30 the next day Surgery st rd 1 and 3 Sundays 17:00-7:30 the next day Every Saturday and Sunday 9:00-17:00 Internal Medicine / Every Thursday 9:00-9:00 the next day Orthopedic Surgery st rd th 1 , 3 and 5 Thursdays 17:00-7:30 the next day Surgery nd th 2 and 4 Thursdays 19:00-7:30 the next day Every Tuesday 17:15-6:00 the next day Pediatrics nd th th 2 , 4 and 5 Saturdays 23:00-6:00 the next day ※ Internal Medicine and Surgery If Wednesday falls on a holiday; 19:00-8:00 the next day ※ Pediatrics If Tuesday is falls on a holiday; 23:00-6:00 the next day Izumi City General Medical Center ☎0725-41-1331

■Sakibana Hospital (Emergency Medical Care) Internal Medicine (Those aged 16 or older) Sunday, holidays, the year-end and new year holiday period; 8:45-noon (A prior telephone appointment is necessary if you come in the afternoon or later.) 1-3-30 Nozomino, Izumi City ☎0725-55-1919

4． (Rolling) Emergency Pediatric Service Providers in the Senshu Region

Day Medical Institution Available Hours Telephone No.

Thu Kishiwada City Hospital 5:00 pm-6:00 am the next day 072-445-1000

Fri Kaizuka City Hospital 5:30 pm-5:30 am the next day 072-422-5865

Kishiwada Tokushukai Hospital 11:30 pm-5:00 pm 072-445-9915 Izumiotsu Municipal Hospital st rd 11:00 pm-6:00 am the next day 0725-32-5622 （1 and 3 weeks） Sat Izumi City General Medical Center 11:00 pm-6:00 am the next day 0725-41-1331 nd th th （2 , 4 and 5 weeks） Hannan City Hospital th 11:00 pm-6:00 am the next day 072-471-3321 （5 week ） Rinku General Medical Center 11:00 pm-6:00 am the next day 2nd and 4th weeks 072-469-3111 Sun （） Kishiwada City Hospital 11:00 pm-6:00 am the next day (1 st , 3rd , and 5 th weeks) 072-445-1000 ※A different schedule is applied during the year-end and new-year holiday period. ※The places and hours are subject to change. Please confirm them in advance. ※On public holidays that fall on a weekday, each hospital opens at 11:00 pm. Wide -area Initial Emergency Sat Pediatric Center for Northern 5:00 pm-10:00 pm Senshu Sun/ Holidays/ Wide-area Initial Emergency 9:00 am-noon 072-443-5940 Year-end and Pediatric Center for Northern 1:00 pm-4:00 pm new year Senshu 5:00 pm-10:00 pm holiday period Address: 1-1-51 Araki-cho, Kishiwada City

3-3 Medical Cost Assistance There is medical cost assistance provided depending on the kind of illness and conditions of patients. 1．Medical Cost Assitance System

Qualifications (There are limits in accordance with your

Medical Cost Assistance income) Inquiries Children until 3rd grade of junior high school Child Medical Support (not income tested)

Single-Parent Family Medical Single-parent family with a child until the end of the Support fiscal year when the child turns 18 Children’s Welfare and Planning Office Premature Baby Medical Support ☎0725-99-8136 Family with a premature baby (In Hospitalization Only)

Marital couple who likely have no other way but Special Treatment Support for Health Center receive special treatment to conceive a baby Infertile Couple ☎0725-47-1551 (Refer to p.70)

Medical Support for the Severely Severely handicapped people Handicapped (Please inquire for details)

(Medical Physical Disability Certificate holders aged 18 or older Rehabilitation who have a chance for improvement through surgical or Care) other treatment (Please inquire for details) Welfare for Citizens with (Public Health Disabilities Section Medical Children aged 17 or younger with disabilities who Care for the ☎0725-99-8133 Assistance for have a chance for improvement through a surgical or Disabled Self-support other treatment (Please inquire for details) Children) (Psychiatric People diagnosed with a designated psychiatric disorder Care for who meet its specific criteria Outpatients) (Please inquire for details)

Hepatitis Treatment Medical Those diagnosed with a designated disease who meet its Support specific criteria

Incurable Disease Medical Those diagnosed with a designated incurableIzumi Health Center Support disease who meet its specific criteria ☎0725-41-1342

Children’s Chronic Specific Childeren aged 17 years or younger who are diagnosed Disease Medical Support with a designated disorder and meet its specific criteria

3-4 Medical Insurance 1．Types of Medical Insurance In Japan, there are several medical insurance types. The type of insurance you will be insured by differs depending on your occupation and age. If you are not insured by any, you will have to pay all medical expenses by yourself when you see a doctor, which could be quite high. Therefore, you are advised to join one of the following:

Types The Insured Contact Necessary documents Department in Employee’s Company or factory workers charge of the Ask the Department for Health Insurance and their family dependents company you work details for Resident Card ; Certificate of Loss of Self-employed, farmers, National Health Qualification for students, etc. Insurance Division, Corporate Health National Health Foreign nationals allowed to Pension Insurance Insurance” when you Insurance reside in Japan over 3 months Office switch from it Corporate (Those listed in the Basic Health Insurance Resident Register) ☎0725-99-8128 ※ Please inquire for details Elderly Medical Latter-stage People aged 75 or older Care Division, Elderly ・ People aged 65 or older with a Pension Insurance - Healthcare ・ certain disability Office Service ☎0725-99-8127

◎ Application for the National Health Insurance or Latter-stage elderly Healthcare Service can be made at the Izumi City Plaza Branch Office (Izumi City Plaza Branch Office ☎0725-57-6610)

2．National Health Insurance ■Who are enrolled in the system? All people who fall under one of the following ①-③ conditions are required to enroll in the National Health Insurance system. ① People who are allowed to stay in Japan over three months (Those listed in the Basic Resident Register), or people allowed to stay more than three months even though their resident status upon entering Japan allows them to stay no more than three months (people with the resident status of “Technical Intern Training”, “Entertainer”, or “Dependent”) ③ People not insured by their company’s health insurance (employee’s insurance) ④ People not living on welfare Exceptions ・A person from a country that has a social insurance agreement, including medical insurance, with Japan, and has proof of being covered by the insurance of his/her home country ・People who come on a “Designated Activities”visa for the purpose of receiving medical treatment and their caretakers; People and their spouses who come for tourism, recreation, or other similar activities ・People with “Short-term” and “Diplomat” resident status

National Health Insurance Division, Izumi City Insurance and Pension Plan Office ☎0725-99-8128

■Procedures for Application and Withdrawal If any of the the following cases applies to you, please follow application or withdrawal procedures within 14 days of the date when it takes place.

When Necessary Items M From other Cities to Izumi City Personal seal, Resident Card, etc.(※1) o v From Countries to Izumi City Personal seal, Resident Card, etc.(※1) i n Witin Izumi City Personal seal, National Health Insurance Certificate g Out of Izumi City to other cities Personal seal, National Health Insurance Certificate / countries Changing your name or household head Personal seal, National Health Insurance Certificate

Health Insurace Card is lost or missing Personal seal, Resident Card, etc.(※1) Withdrawing from the health insurance Personal seal, Certificate of Losing a Qualification for Health of your company Insurance, Resident Card, etc.(※1) Joining the health insurance of your Personal seal, National Health InsuranceInsurance Certificate, company Insurance Certificate from your employer Personal seal, Notice of decision that welfare will be stopped, Welfare is terminated Resident Card, etc.(※1) Personal seal, Notice that welfare will be given, National Welfare starts to be given Health Insurance Certificate Personal seal, National Health Insurance Certificate, Resident A child is born Card, etc.(※1) Lump-sum birth allowance will be given. (refer to P66) Personal seal, National Health InsuranceInsurance Certificate Someone in your family died Funeral costs will be given. (refer to P26)

※1 ID document bearing your photo issued by a public institution (My Number card, Passport, etc.) National Health Insurance Division, Izumi City Insurance and Pension Plan Office ☎0725-99-8128 Izumi City Plaza Branch Office ☎0725-57-6610

■Calculation of Insurance Premium and Payment ・Insurance premiums are calculated based on the number of your household members and annual income for the previous year. ・When you apply, you will be given a payment statement. Please pay the printed amount at a bank or convenience store by the due date. To avoid failure to pay because you forgot, you are advised to use account transfer system. ・If you do not apply for the National Health Insurance, or apply a long time after you found yourself eligible to join the system, you will be charged retrospectively for the unpaid premiums for up to two years, so be careful. ・When your income drops substantially compared to the previous year because of contingency, such as a disaster, sickness or loss of your job, your payment can be reduced or postponed depending on circumstances. Please contact us if it applies to you.

Izumi City Insurance and Pension Plan DivisionNational Health InsuranceOfficer ☎0725-99-8129

3．Latter-Stage Elderly Healthcare Insurance System In Japan, people who have turned the age of 75 have their medical insurance terminated and automatically switched into the Latter-Stage Elderly Healthcare Insurance System. Foreign residents aged 75 or over, having a residential status of over three months, as registered residents, will also shift into the insurance system automatically. (If a foreigner is not registered as a resident, the entry will not be made automatically. Please consult with the Elderly Medical Care Division described below.) A person may also be excluded from the system due to resident status. （The eligibility for the Latter-Stage Elderly Healthcare Insurance is set the same as that for National Health Insurance. For details, please refer to P.32.）

■Entry Procedures ・If registered as a resident, people do not need to take any procedure. During the month before the month of their 75 th birthday, the Insurance Certificate will arrive by mail. ・Even people aged from 65 to 73 may join the system through application, if they have been certified as those with a certain level of disability. For details, contact the Elderly Medical Care Division. Elderly Medical Care Division, Izumi City Insurance and Pension Plan Office ☎0725-99-8127

4．Expenses not Covered by Medical Insurance includes: Health check-up /vaccination / cosmetic surgery / orthodontics / normal child delivery / illness or injury inflicted during or on the way to work (industrial accident ) / injury or illness caused by a third party, etc. ・Health check-up……Specific health checkups can not be covered by medical insurance, though the insured can be granted some medical expenses. Taking a number of different examinations at a time, however, could be economically beneficial. (Refer to P.36) ・Vaccination……Children have free vaccination. (Refer to P.68) ・Normal delivery……Caesarian delivery may be covered by medical insurance. (Refer to Lump sum birth allowance on P.66) ・ Industrial accident……You will receive free medical treatment after completing application procedures with your employer and getting approval from the Labor Standards Office. (Refer to P.42) ・Injury or illness by a third party (in a traffic accident, etc.) ……If you use your own medical insurance, you need to report it to the insurance company you join. (Refer to P.35) ※Fees differ depending on each hospital. Please inquire the hospital for details.

■If you are insured by Employee’s Health Insurance ⇒ ask a person in charge at your company. ■If you are insured by National Health Insurance ⇒ contact National Health Insurance Division, Izumi City Insurance and Pension Plan Office ☎0725-99-8128 ■If you are insured by Latter-stage Elderly Healthcare Service ⇒ contact Elderly Medical Care Division, Izumi City Insurance and Pension Plan Office ☎0725-99-8127

5．Self-pay Burden of Medical Expenses

Qualified Person Self-pay Percentage ① Those insured by the Latter-stage Elderly Healthcare Service 10% or 30%

② Those aged 70 -74 other than ① 20%(※1) or 30% Those ranging from elementary school children to people aged ③ 30% 69 or younger ④ Babies or infants up to preschool children 20% ※People born before April 1, 1944 pay “10%” . 6．Expensive Medical Cost If your self-paid amount exceeds a certain level, you will be reimbursed for the excessive amount of the payment in a few months. Ask your hospital or insurance desks listed below about how much you have to shoulder and what procedures you have to take. When you need to be hospitalized or receive an expensive treatment as an outpatient, you are advised to in advance apply for the issuance of the “Certificate of Eligibility for Ceiling-Amount Application” which allows you to pay no more than the ceiling amount. ■If you are insured by Employee’s Health Insurance ⇒ ask a person in charge at your company. ■If you are insured by National Health Insurance ⇒ contact National Health Insurance Division, Izumi City Insurance and Pension Plan Office ☎0725-99-8128 ■If you are insured by Latter-stage Elderly Healthcare Service ⇒ contact Elderly Medical Care Division, Izumi City Insurance and Pension Plan Office ☎0725-99-8127 The certificate can be issued at Izumi City Plaza Branch Office for those who are insured by National Health Insurance or Latter-stage Elderly Healthcare Service.

7．Injury or Illness caused by a Third Party When you become injured or ill inflicted by someone else (3rd party), in a traffic accident, violence case, or others, the person who caused the accident should pay for your medical costs in principle, not the insurance organization you join. However, you may use your own insurance coverage to receive medical treatment if you report the case to your insurance entity, such as the National Health Insurance, etc. Normally, as descrived above, since it is the offender who should pay for the medical fees, the offender will be later charged by the health insurance which has paid for your medical treatment temporarily. Therefore, make sure to notify your medical health insurance organization of the case; otherwise you may not be able to be reimbursed later from the health insurance, if you directly receive money for treatment from the offender or if you make a settlement privately. You may not receive insurance money in such cases as an intentional accident, criminal act, fight, and driving while intoxicated.

3-5 Specific Medical Checkups and Other Examinations

Examination kinds Qualification Costs you pay Period ・Application Specific Health May through the end of February every year Checkup based on Those aged 40-74, Please contact the National Health National Health enrolled in Izumi City Insurance Divisionor for how to apply. Insurance system National Health Insurance ☎0725 -99 -8169 April through the end of March every year Complete medical Directly make an appointment with an checkup based on Those aged 30 or older, Basic examinations: available medical institution. Natioanl Health enrolled in Izumi City free Please contact the National Health Insurance system National Health Insurance (Part of the complete Insurance Division for how to apply. medical checkup is ☎0725 -99 -8169 Latter -stage elderly subsidized) health or dental April through the end of March every year checkup, or Those insured by Please contact the Elderly Medical Care complete medical Latter-stage Elderly Division for how to apply. checkup based on Healthcare system ☎ Latter-stage Elderly 0725-99-8127 Healthcare system Tuberculosis ・Lung Chest x -ray : f ree The service period is announced in “Koho cancer Those aged 40 or older Expectoration (bulletin) Izumi”. examination examination: 500 yen No need to make an appointment If combined with city-sponsored May through the end of February every year Lung cancer Those aged 40 or older additional Directly apply at an available medical examination examinations: free institution in the city. If Independently examed: 1000 yen Women aged 20 or older Uterine cancer whose age turns an even May through the end of February every year examination number within the fiscal 1000 yen Directly apply at an available medical year institution in the city. (every 2 years ) Women aged 40 or older Breast Cancer whose age turns an even May through the end of February every year examination number within the fiscal Free Directly apply at an available medical year institution in the city. (every 2 years) May through the end of February every year Colon cancer Those aged 40 or older Free Directly apply at an available medical examination institution in the city. Application period is announced in “Koho Stomach cancer Those aged 35 or older 500 yen (bulletin) Izumi”. (X-ray) examination Call the Health Center to apply. Choose either an X -ray or endoscopic Stomach cancer Those aged 50, 55, and examination. (endoscopic) even-numbered years 2000 yen Directly apply at an available medical examination from 60 to 80 institution in the city. May through the end of February every year Additional Directly apply at an available medical city-sponsored Those aged 40 or older 500 yen institution in the city. examination ※The package includes a blood test, electro package cardiogram test, fundoscopy test , etc. ①Those aged 40 Free ①Directly apply at an available medical Hepatitis virus ②Those aged 41 or older If independently institution in the city examination who have never received examed (with no other ②Examination ticket is necessary exams combined): 500 ⇒ the examination yen ) Apply at the Health Center Prostatic cancer May through the end of February every year tumor marker Men aged 50 or older 500 yen Directly apply at an available medical examination institution in the city. Application period is announced in “Koho Bone mass Women aged 40 or older 500 yen (bulletin) Izumi” examination Call the Health Center to apply. Those at the age of five May through the end of February every year Periodontal disease multiples between 30 and 500 yen examination Directly apply at an available dental clinic 70 in the city. Izumi City Health Center ☎0725-47-1551

3-6 Nursing Care Insurance Nursing Care Insurance is a public system that offers nursing services to people when they need them due to illnesses or aging. ■Who should join the system? Those aged 40 to 64 (Category Ⅱinsured people) and those aged 65 and older (Category Ⅰ insured people) are required to pay the insurance premium. Anyone, even foreigners, who reside in Japan legally for more than 3 months and are 40 years old and older, can be insured by the Nursing Care Insurance.

■ Who can use the nursing services? ・Those aged 65 and older (Category Ⅰinsured people), who are recognized by the municipality as needing nursing care or support services because they are bedridden or have dementia. ・Those aged 40 to 64 (Category Ⅱinsured people), who are recognized by the municipality as needing nursing care or support services because they suffer from any one of the 16 designated diseases caused by aging.

■How to apply for “Certification of Eligibility for Long-term Nursing (Support) Care” To receive nursing care services, you need to ask the municipality to recognize your eligibility for long-term nursing (support) care. The application can by made by you, other members of your family, or an in-home long-term support care provider in the place of you. For details, contact the Elderly Nursing Care Office shown below.

■Using Nursing Care Services Available nursing services include a home visit care, outpatient day care, short-term or long-term care at a nursing facility, etc. When you use the nursing services, you need to pay 10% of the total costs incurred in principle, although the percentage may vary depending on your income level. When admitted into a nursing facility, you will be charged for meal costs and other expenses.

■How to Pay Insurance Premiums ・Among the insured, those aged 65 and older (Category Ⅰinsured people), whose annual income from old-age pension or retirement annuity exceeds 180,000 yen, have the pension premiums deducted from their pension benefits. The rest of the people pay directly by bank or postal transfer, etc. ・Those aged 40 to 64 (Category Ⅱinsured people) pay together with their medical insurance premiums.

Izumi City Elderly Nursing Care Office ☎0725-99-8131

3-7 National Pension It is a system that offers allowances to those who are the aged or disabled, or family members of the deceased.

1．Who are the Members of the Pension Plan? All people aged 20 to 60 who live in Japan, including foreign nationals, are obligated to enroll in the national pension system and pay insurance premiums. (There is a system that may exempt you from pension premiums or help you in other ways.)

2．Who are Recepients?

Types of Benefits Qualified Recepients

Old-age basic People who have turned the age of 65 with the coverage period requirement pension satisfied People who became ill or injured while being a member of the national Disability basic pension system or before turning the age of 20, and who have remained pension disabled with the coverage requirement satisfied A spouse or dependent children who were bereaved of a member (income Survivor’s basic earner) of the same household who was a member of the national pension pension system or a recipient of old-age pension benefits with the coverage period and payment requirements satisfied

A widow whose husband was eligible to receive old-age basic pension benefits but died without receiving them nor disability basic pension benefits, Widow’s pension and who was married to the husband for more than 10 years, can receive widow’s pension benefits during the period between the age of 60 and 65 . A spouse or dependent children, who were bereaved of a member (income earner) of the same household who had paid premiums for over three years as Lump-sum death a Category insured person but died without receiving old-age pension payment Ⅰ benefits nor disability basic pension benefits, can receive a lump-sum death payment. Lump -sum withdrawal payment for ⇒See the next page for details. short-term foreign residents Special welfare People who fulfill certain requirements can receive special welfare money. for severely For details, contact the office specified below. disabled people

National Pension Division, Izumi City Insurance and Pension Plan Office ☎0725-99-8130

3．Social Security Agreement Japan has concluded a social security agreement with some countries to avoid dual coverage between two countries and to enable you to totalize your periods of both Japan and the other agreement country so that you may qualify for benefits For details, please visit the website below: Japan Pension Service Website URL http://www.nenkin.go.jp/

4．Lump-sum Withdrawal Payment It is a system to return part of benefits to a foreigner who was enrolled in the national pension plan for more than six months while in Japan but left the country without satisfying the qualifying period to receive pension benefits, if the person makes a claim within two years after leaving Japan. However, please note that the coverage period will be lost once you receive the lump-sum withdrawal payment. In order to receive the Lump-sum Withdrawal Payment, you need to prove that you no longer have an address in Japan and that you have lost your qualification to receive your national or employee’s pension benefits.

【Claim Procedures 】 For details, please contact the “Nenkin Dial”. ① Before you leave Japan, obtain the “Lump-sum Withdrawal Payment Claim Form” The claim form is available at the Sakai Nishi Pension Office. ② After leaving Japan, read through the description in the claim form and fill out the necessary information. Send it with necessary documents attached by air mail to the following address:

Send to

Japan Pension Service

3-5-24, Takaido nishi, Suginami-ku, Tokyo 168-8505

【Documents to be attached 】 Your pension book, a copy of your passport, a document showing your bank account to which money is transferred, etc.

5．Contacts for Inquires:

“Nenkin Dial (Domestic calls)” ⇒ ☎0570-05-1165 “Nenkin Dial (International calls)” ⇒ ☎ +81-3-6700-1165 ※Note that you will be charged for an international call.

National Pension Division, Izumi City Insurance and Pension Plan Office ☎0725-99-8130

4 Labor, Taxes and Overseas Remittances 4-1 Looking for a Job 1．Hello Work A public employment security office, known as “Hallo Work”, offers job consultations and job placement services for free. Even foreign nationals can seek for support, if they have a qualified resident status to work. Interpreters (for Portuguese, Spanish, Chinese, and English) are available at the Osaka Employment Service Center for Foreigners (Umeda) specified below: URL http://osaka-foreigner.jsite.mhlw.go.jp 2．Osaka Employment Center for Foreigners It provides job consultations and introduces jobs to foreigners. To use this service, your resident card or passport is required to present as ID. If you are an international student looking for a part-time job, show your Permit to Engage in Activity Other than that Permitted Under the Status of Residence (See the bottom of this page). 【Consultation Days with Interpreter/Adviser 】 (Excluding Saturday, Sunday, holidays, and the year-end and new year holiday period) Available Service Language Day Time

English

Chinese Mon. and Fri. Interpretation 13:00-18:00 Portuguese

Spanish Tue. and Thurs.

Residential Status Consultant Mon. and Fri. 14:00-18:00 (by appointment) th Address 〒530-0017 8-47 Kakuda-cho, Kita-ku, Osaka Hankyu Grand Bldg. 16 ☎06-7709-9465 FAX 06-7709-9468 URL http://osaka-foreigner.jsite.mhlw.go.jp

3．Permission to Engage in Activities other than those Permitted under the Resident Status If a foreign national wants to engage in an activity other than what is allowed by his/her resident status, and the activity generates some income, he/she needs to obtain a Permit to Engage in Activity Other than that Permitted Under the Status of Residence. ■ Foreign nationals who have a “Student” resident status and engage in an educational activity or an assistant research activity at their university or technical college, and receive payment based on a employment contract with their school, do not have to obtain the Permission to Engage in Activity Other than that Permitted Under the Status of Residence. If they go to a technical college, however, they must be in the fourth or fifth grade and engaged in an activity related to their major. ■ Foreign nationals who have a “Student” resident status are allowed to work up to 28 hours a week. During a long-term holiday period stipulated by school rules, they can work up to eight hours a day. However, when they are on a leave of absense, no activities, including a part-time job, other than that permitted under the status of residence are allowed.

Osaka Immigration Bureau Address: 〒 559-0034 1-29-53 Minato-kita Suminoe-ku, Osaka ☎06-4703-2100

4-2 Labor 1．Labor Conditions In Japan, the Labor Standards Law regulates minimum labor conditions. As long as you work in Japan, there are no differences in labor conditions with respect to nationality, beliefs or social status. When you start a new job, your employer must clearly state the labor conditions. According to the law, the employer must clearly give you the following information in writing: ① Term of contract and criteria for the renenwal of the contract term ② Place of work and job description ③ Working hours, break times, day-offs, vacations, overtime work, etc. ④ Statement of compensation (salary) and the manner in which wages are calculated and paid ⑤ Until what day of each month wages are calculated and which day they are paid ⑥ Matters concerning retirement and reasons for dismissal In addition, bonuses and retirement allowance must be stated, if applicable. Part-time employees must be informed of “whether there will be a raise or not”, “whether severance pay will be given or not” and “whether there will be a bonus or not”. 2．Labor Standards The labor standards law sets the following regulations: ①Labor Standards Law a) Firing Restrictions When a worker suffers injury or contracted disease in the course of employment, his/her employer must not dismiss him/her during the period while he/she is on leave for treatment or recuperation and the period of subsequent 30 days. b) Prior Notice of Dismissal An employer must inform his employee at least 30 days before that he/she will be dismissed from his/her job. c) Leave Allowance If an employer makes his/her employees to take leave for his own reason, they are entitled to receive at least 60% of their average wage during the period. d) Working Hours As a general rule, working hours, excluding breaks, must not exceed eight hours per day or 40 hours per week. Any labor performed outside of these hours deems the employee eligible to receive overtime wages. ②Minimum Wage Law The minimum wage is determined in regard to the respective job, industry and region.

3．Labor Standards Inspection Office The Labor Standard Inspection Office guides and supervises businesses to ensure that the Labor Standards Law is observed. If a problem has occured in relation to labor conditions or accidents you are advised to consult the Labor Standards Inspection Office with jurisdiction over the district of your employment.

【if your workplace is located in Izumiotsu City, Izumi City, Takaishi City, or Izumi Kita-gun Tadaoka-cho 】 Contact the Izumiotsu Labor Standards Inspection Office. ☎0725-32-3888 ⇒In other places, see P.89

4．Work Accidents If the Labor Standards Inspection Office has determined that you have become ill or injured during work or while going to work, the costs you paid for treatment, compensation for absence from work, any disability pension benefits, or others will be covered by the insurance which your company or factory is enrolled in (worker’s compensation insurance). For details, contact the Labor Standards Inspection Office governing your company’s region. 【if your workplace is located in Izumiotsu City, Izumi City, Takaishi City or Izumi Kita-gun Tadaoka-cho 】 Contact the Izumiotsu Labor Standards Inspection Office ☎0725-32-3888 ⇒in other places, see P.89

5．Employment Insurance When you have lost your job, you can receive unemployment benefits to guarantee the costs of your living and job-hunting. Your nearest “Hello Work” office is responsible for this service. In principle, all businesses employing workers must offer employment insurance to them.

6．Consultation Desk (also refer to P.88) ■ Osaka Labor Bureau Consultation Service for Foreign Workers

Language Day Time Fee English Mon. / Wed. Portuguese Wed. / Thur. 9:00-17:00 Free Chinese Wed. Address: Labor Standards Insepction Division, the Osaka Labour Bureau 9F Osaka Joint Government Office (Godochosha) Building No. 2, 4-1-67 Otemae, Chuo-ku, Osaka City Nearest station: Tanimachi 4-chome (Subway Tanimachi Line or Chuo Line) ☎06-6949-6490 FAX ．06-6949-6034 ■ Hello Work Sakai Foreigners Job Placement Service There are interpreters available in Portuguese, Spanish, and Chinese. If you wish for the multilingual service, please call beforehand. (Consultation and Interpretation are free) Address: Hello Work Sakai 1F Sakai Regional Joint Government Office (Godochosha) Building 2-29 Minami Kawaramachi, Sakai-ku, Sakai City Nearest Station: Sakai Higashi (Nankai Koya Line) ☎072-222-5049

4-3 Taxes All people living in Japan, regardless of nationality, must pay taxes. Taxes are roughly divided into two kinds: national tax that goes to the central government, and prefectural and municipal taxes that goes to the local governments. 1．How to Pay Taxes (income tax, resident tax for prefectural and municipal governments) ① When you are employed by a company: ↓ The company or office that you work for will deduct your tax from your pay and pay it for you. Unless you have other sources of income, you do not have to take any procedures.

② When you are not employed by a company; or when your tax is not deducted from you pay at your company: ↓ You must declare by yourself your annual income and income taxes to the tax office, and pay a fixed tax amount by yourself. Your prefectural and municipal resident tax bill will be later sent to you by the municipal office by post, which must also be paid, too. If you are self-employed or run your own business, you may need to pay business tax, as well.

2．Types of Taxes ■ Main national tax Type of Taxes Who is obligated to pay In principle, any individual who has an address in Japan or who has owned a residence for one year or more until now (※), needs to pay this tax in accordance with the ① Income income he earned for one year from January 1 to December 31 of the previous year. ※ Tax Even if the person lives in another country at present, he/she may have to pay income tax to the Japanese tax office.

Izumiotsu Tax Office 1-15-27 Futsuta-cho, Izumiotsu City 595-8585 ☎0725-33-5601 (Automatic answering service)

■ Main regional taxes (Municipal / Prefectural taxes)

Types of Taxes Who is obligated to pay For Inquiries ②Municipal/ A person who has been living in Japan for one year or more, had City Tax Division, Prefectural an address in Izumi City as of January 1, and had income in the Tax Office Resident Tax previous year must pay resident tax. ☎ 0725-99-8108

A person who owns as of January 1, land, a house, or depreciable ③Fixed Property property in Izumi City must pay fixed property tax. City planning Property Tax Division, Tax / City tax is imposed on a person who as of January 1 every year, owns Tax Office Planning Tax land or a house located in an urbanization district, which is part of ☎ 0725-99-8107 the city planning area based on the City Planning Law.

City Tax Division, ④Light Vehicle A person who, as of April 1 every year, owns a motorcycle, Tax Office Tax compact car, etc. must pay light vehicle tax. ☎ 0725-99-8108

■ Other taxes ・Consumption Tax: Purchases of any goods and services are taxed 8% (as of March 2018). ・You are also taxed if you acquire specific things (real estate, car, etc.).

① Income tax ■ Income tax payers are as defined by the Income Tax Law.

Who has to pay

Permanent Regardless of whether your income was gained in Japan or Resident abroad, all your income is regarded as taxable. Individual Your income gained in Japan (domestic source income) and Resident Non-permanent other income (foreign source income) that is paid in Japan or Resident transferred to Japan is regarded as taxable.

Only income gained in Japan (domestic source income) is Non-resident regarded as taxable.

■ Bilateral tax treaty between two countries Income tax is subject to exception through a bilateral tax agreement between two countries. For details, call the telephone consultation service of each tax office. (Call the tax office and then press “1”) or ask the consulate of your country (Refer to P.90). National Tax Agency Website about Income tax (English only) URL http://www.nta.go.jp/taxanswer/english

■ Final income tax return Filing a final income tax return is the procedure taken every year to calculate how much income tax is to be paid based on the income gained from the previous year, January 1 to December 31. If taxes have been withheld or there are tax payments to be made, it is determined whether what has been withheld is less or more than what should actually be paid. The period of filing a final income tax return is from February 16 to March 15. Please file it with the tax office having jurisdiction over your area. You can also file the final income tax return online through the National Tax Agency Website: URL https://www.keisan.nta.go.jp/h28/ta_top.htm#bsctrl Even if you are an income earner who does not need to file a final income tax return, some of the withheld tax may be refunded to you after you file it in such cases as the following: ・When you have spent much money on medical treatment for sickness or injury ・When you have borrowed money from a bank to buy a house or rennovate it ・When you have become a victim of a natural disaster, etc.

Izumiotsu Tax Office 1-15-27 Futsuta-cho, Izumiotsu City 595-8585 ☎0725-33-5601 (Automatic answering service)

② City / Prefectural resident tax If you are living in Osaka and earning a certain income, regardless of nationality, you must pay the Municipal ・Prefectural Resident Tax. The amount of the taxable income is last year’s income minus the various deductions. If you file a final income tax return, you do not have to take any other procedures. Every year, you will be taxed by the city where you have been living since January 1. For salary workers, the tax is withheld from their pay. Other workers receive their tax payment notice sent by post, with which they must pay at a bank or others. The per-income levy of the Osaka Prefecture resident tax is 4% of the taxable income. Added to the amount is 1,800 yen, which is calculated on a per capita basis in Osaka Prefecture. On the other hand, the per-income levy of the municipal resident tax is 6% and 3,500 yen is added to it as a per capita levy. City Tax Division, Izumi City Tax Office ☎0725-99-8108

③ Fixed property tax / City planning tax As of January 1 each year, if you own any real estate (land or house) or depreciable property, you may have to possibly pay the city planning tax that is imposed only on a plot of land or house located in an appliable area, in addition to the fixed property tax you have to pay in any case. The tax amount is calculated based on the evaluation of your property in light of then market value. Every year, a property tax statement is sent to you, so please pay at a bank, etc. When you have built a new house or extension, or demolish a structure, please notify Property Tax Division, Izumi City Tax Office of the change. If you have made any seismic retrofit, barrier free improvements, energy saving improvements that satisfy certain conditions, your tax may be reduced. If so, please submit necessary documents to Property Tax Division, Izumi City Tax Office within three month after the change to receive the tax reduction. Property Tax Division, Izumi City Tax Office ☎0725-99-8107

④ Automobile Tax / Light vehicle Tax If you own an automobile, light vehicle, or motorcycle as of April 1, the vehicle tax is levied at the time of vehicle inspection. A tax statement is sent to you in May. Please pay at a bank, etc. If you have any question, please contact the following offices: ・Automobile tax ⇒ Automobile tax Call Center (Osaka Prefecture) ☎0570-020156 ・Light vehicle Tax ⇒ City Tax Division, Izumi City Tax Office ☎0725-99-8108

3．Tax Payment Consultation If you find it difficult to pay the city taxes ②-④ within the specified period, consultation regarding the payment is offered. Please feel free to consult us for possible payment in installments or other means. Also, if any of the following cases applies to you, you will be able to postpone the tax payment for up to one year: ・When you have been affected by a disaster ・When you find it difficult to pay the taxes because you or your family member has become ill or injured. ・When you have closed or suspended your business ・When you have great losses inflicted on your business

Tax Collection Division, Izumi City Tax Office ☎0725-99-8109

4．Account Transfer You can automatically transfer the payment from your bank account or post office account to pay your tax. You are advised to use this useful system as you will never forget to pay. 【Procedures for Application 】 You can apply at any financial institution where you have your account. Use an application form available at the financial institution, the City hall, Izumi City Plaza Branch Office, and each service center. 【Necessary documents 】Personal seal you use for your account, your bank book ★ You can take the registration procedures for your account transfer with your ATM card at the Collection Division of Izumi City Office located in the City hall or the Izumi City Plaza Branch Office. Tax Collection Division, Izumi City Tax Office ☎0725-99-8109 Izumi City Plaza Branch Office ☎0725-57-6610

5．Banks and Overseas Remittance ① Banks If you work for a company in Japan or have resided in Japan for at least six months, you are allowed to open a bank account. Go to a bank with your Resident Card and Hanko (personal seal) and submit a designated bank account opening form after filling in necessary information. You will have your bankbook issued when you open an account. The bankbook serves as a record of your transactions and as proof that you possess a bank account. To withdraw money, you need your seal in addition to your bankbook. However, a foreign national may use his signature instead of a personal seal. If you wish, you can have an ATM card (cash card) issued. It will be used to deposit and withdraw money at an ATM without a bankbook. Teller service is usually only available from 9 a.m. until 3 p.m. on weekdays; however, you can make transactions at an ATM after operating hours. ATMs are also found in some convenience stores and railway stations, where handling fees are usually higher than those at bank ATMs.

② Post Office Japan's post offices offer services similar to a bank. Anyone who has a Residence Card can open an account. As with banks, the Post Office also issues cards to be used at ATMs. Normally, post offices allow you to deposit, withdraw, or transfer money from 9 a.m. to 4 p.m. (Excluding Year-end, New Year's, Saturdays/Sundays, and national holidays)

③ Overseas Remittances Transferring money overseas is generally done through banks and post offices. Please note that some branch offices of a bank offer no overseas remittance service. From post offices, this service is only available at Japan Post Bank branches that handle overseas money transfers. Aside from transferring money from one account to another, you can also send cash by money order. Money order can be issued at any bank and post office. You are legally required to show identification such as your Resident Card and My Number to send money. Please note that it is illegal to send money through non-certified facilities, such as those other than banks or post offices.

4-4 Procedures related to Minicars and Motorbikes Procedures for the registration, disposal, ownership transfer, or out-of-town transfer a mini motorbike (with a displacement of 125cc or less ) or the like

Procedure Necessary documents When you have purchased it ・ Certificate of purchase, or disposal (for re-regstration), Registration When you have taken it ・ Personal seal, ID (Resident Card, etc.) over from someone When you hand it over to ・ License plate number of the vehicle to be scrapped, someone License issuance certificate of the motorbike (former Disposal When you move out of the ・ motor-assisted bicycle report certificate) , Personal city with it seal, ID (Resident Card, etc.) ・When you scrap it

※ When transferring a minivehicle, the personal seals of both transferor and transferee, along with its report certificate may be required. For details, please ask: City Tax Division, Izumi City Tax Office ☎0725-99-8108

＊To register or dispose of a motorbike with a displacement of 125cc or over, or an ordinary motor vehicle , etc.; contact Izumi Automobile Registration Office, Osaka Transport Branch Office, Kinki District Transport Bureau Uedaicho Izumi City Government Land 594-0011 ☎050-5540-2060

＊To register or dispose of a minicar with a displacement of 660 cc or less; contact Light vehicle Inspection Association, Izumi Branch Office, Osaka Main Office 1-13-3 Fuseya-cho, Izumi City 594-0031 ☎050-3816-1842

＊To ask for taxes for automobiles (other than motorcycles or minicars); contact Izumi Kita Prefectural Tax Office 3-4-1 Nakayasui-cho, Sakai-ku, Sakai City 590-8558 ☎072-238-7221

■The tax for owning a minicar or ordinary car is imposed on its owner as of April 1 of each year. ■Even after disposing of a vehicle, the vehicle tax continues being imposed on you unless you take deregistration precedures. ■When transferring your minicar or ordinary car, you must report the change in ownership. ■The whole amount of light vehicle tax for one year has to be paid at one time of the year. Therefore, even when you stop owing your minicar in less than one year after you paid the tax, you will receive no tax refund, unlike automobile tax.

4-5 City Tax Certification To request the issuance of a certification related to city tax, come to the city office window with your ID (Resident Card, etc.). If you are a corporate entity (company), a representative seal is necessary. Only the following persons are allowed to request a City Tax Certification. ① Taxpayer himself (an heir or tax agent can act on his behalf) ② A family member of the taxpayer in the same household ③ A person with a letter of authorization (from the person requesting the certification) ④ A representative of a corporation in the case of a company (A letter of authorization is required for any person other than the representative.)

1．Types of Certification

Certificates Handling charges Handling Office Contact

Tax payment certificate ※If you want to get 300 yen for one this within 3 weeks 100 yen per one additional Tax Collection after paying, the receipt copy Division at Izumi City Tax Collection Division is necessary Tax Office / at Izumi City Tax Office Izumi City Plaza Tax payment certificate Branch Office/ Service ☎0725-99-8109 for light motor vehicle Centers inspection for Free continuous use Income tax (tax) certification / City Tax Division at City Tax Division at Izumi City Tax Office/ Notification certificate/ 300 yen for one Izumi City Plaza Izumi City Tax Office Certificate of Notification of business Branch Office / ☎0725-99-8108 commencement Service Centers Property Tax Division Property evaluation 300 yen for one at Izumi City Tax certificate / Certificate 100 yen per one additional Office/ Property Tax Division at of fixed asset taxation copy Izumi City Plaza Izumi City Tax Office Branch Office Property Tax Division ☎0725-99-8107 Certificate of housing 1300 yen for one at Izumi City Tax for residential use Office

2．Issuance Service at Convenience Stores If you have a My Number card (refer to P.14) and reside in the city, you can get an Income tax/ Taxation certificate (if you have filed a final tax return) , certified copy of Registered Resident, or certificate of Registered Seal at any convenience store in Japan. 【Available hours 】6:30-23:00 (8:00-22:00 for a copy of registered resident certificate or registered seal certificate)

3．Off-hours Issuance Service by Telephone Appointment You can get an Income tax/Taxation certificate, Tax payment certificate excluding corporate tax, Property evaluation certificate, Fixed asset taxation certificate even during off-hours if you call the contact office on a weekday between 9:00 and 16:00 and make an appointment in advance. (If you wish to get the certificate at Izumi City Plaza Branch Office, please call ☎0725-57-6610) 【Delivery hours 】 Izumi City Public Service Office Handling Counter 17:15 to 22:00 of the day when the appointment was made Izumi City Plaza Branch Office 17:15 to 20:00 of the day when the appointment was made For people who have moved in from other cities ･･･ The “City/Prefectural Resident Tax Certificate” of the latest fiscal year is issued by the municipal office covering your address as of January 1 of that year. You can also request by post, so please ask the municipal office of your previous address.

5 Living and Housing 5-1 Looking for Housing 1．Public Housing Public housing is leased at low cost, depending on income level, by the prefecture or city government to low-income citizens having difficulty finding a place to live. Application periods and conditions vary, so please ask the handling office how to apply. 【Major requirements for application 】※Please ask the handling office for details. ・Applicants for prefectural housing must live or work within Osaka Prefecture, and those for municipal housing within Izumi City. ・Those who meet income criteria. ・Those who have difficulty finding a place to live, etc. ■ City Housing A periodical announcement of seeking new residents is made every May and October via the city’s bulletin, “Kouhou Izumi”. Izumi City Housing Division ☎0725-99-8143 Izumi City Public Facilities Management Corporation ☎0725-46-0056 ■ Prefectural Housing Applications for prefectural housing are accepted every even-numbered month of the year; in February, April, June, August, October, and December. ※Application guidelines are available at the reception desk and the Housing Division Office in the City Hall, Hokubu/Nanbu Region Centers, and Koumyoudai Service Center. ☎0725-28-0002 URL http://www.osakafueijutaku.jp/ In Japanese only

2．Other Public Housing

Rental Housing for middle income earners managed by Osaka Osaka Prefectural Housing Prefectural Housing Corporation Corporation ☎0725-28-0002 Rental Housing for middle income earners managed by the Urban UR Housing Rennaisance Agency ☎06-6968-1717

3．Privately Rented Housing When you are looking for privately rented housing, clarify your needs, including rent, deposit, location, size and other conditions. You can ask local real estate agents (offices that show you rental houses and apartment rooms) to show you privately rented housing. Aside from giving your desired conditions, it is also necessary to know the general market price. Also, you can look for information in housing magazines. Classified advertisements for housing in foreign language magazines, such as Kansai Scene, Kansai Flea Market and others can also be helpful.

After you decide on the type of housing you will rent, you need to make a rental agreement (contract to lease an apartment room or other housing) at the real estate agent’s office. In addition to the amount of the rent, fees for communal services, and deposits, the rental agreement describes some rules that you need to obey when you vacate the residence, or whether you can have pets, and others. Therefore, only sign an agreement after you fully understand the content.

Also before signing an agreement, you are advised to clarify the timing when you have to notify the real agent of your future move-out, as well as how much will be deducted from your deposit money and its breakdown.

4．Fees Needed when Signing a Contract

Monthly rent. You need to pay the rent for the following month. Rent Therefore, you need to pay rent for two months at the first payment only. Maintenance fee (for housing Tenants pay monthly to cover the costs of cleaning and complexes) maintenance of communal spaces When a tenant makes a contract, s/he pays a deposit to guarantee paying the rent to the landlord (the owner of the property). In the Kansai area, average deposits are equivalent to the amount worth Security deposit about one month’s up to three months’rents, and they are used for house maintenance or other purposes. When a tenant moves out, typically 30% to 50% is deducted from the deposit.

Key money This is a non-refundable gratuity payment to the landlord.

Realtor’s fee Fees you pay to the real estate agency

5．Housing Support for Foreign Households A guidebook for foreigners who are looking for housing in Japan can be downloaded on the following website. ■Apartment Search Guidebook for Foreigners (Ministry of Land, Infrastructure, Transport and Tourism Web Page) URL http://www.mlit.go.jp/jutakukentiku/house/jutakukentiku_house_tk3_000017.html 【Languages 】Japanese, English, Chinese, Korean, Spanish, and Portuguese ■Osaka Safe Rental Support Project (Osaka PrefectureWeb Page) ※in Simple Japanese URL http://www.pref.osaka.lg.jp/jumachi/ansin/house03.html 【Languages 】Japanese, English, Chinese, Korean , Tagalog, Portuguese ■Rent Guarantee of Foreign Households The system is to provide an occupancy support by guaranteeing rent payment when a foreign household moves in a privately rented housing, Foundation for Senior Citizens’ Housing ☎03-3206-5323 ■Comprehensive Renter’s Insurance for Foreign Students Studying in Japan The system is to protect insured students against liability accidents and ensure that their guarantors are not inconvenienced, making it easier for them to rent a privately rented apartment. It serves as a combination of overseas travel insurance and guarantor compensation funds. It gives compensation for students when they need to pay for damages if something happens, like an accidental fire in his rented apartment, or it compensates the guarantor when he/she is required to pay for unpaid rent. Foreign students who are enrolled in schools affiliated with Renter’s Insurance can utilize this, so please ask your school if you can use this or not. Japan Education Exchanges and Services URL http://www.jees.or.jp/crifs/

5-2 Moving and Returning to Your Country 1．Procedures at Your Previous Residence Location When you move out of a rented property, you must pay water, gas, and electricity utility bills. Call each utility company to notify them of your planned vacancy date and ask them for a fee settlement. Similarly, call the telephone company (dial 116) and inform them of your new address. Additionally, submit a notice of vacancy to the post office nearest your residence, so that all incoming mails will be transferred to your new address - free of charge for the entire following year. When moving out of Izumi City, please go to the City Hall Public Service Office and submit the “Moving-out Notice” and a “Certificate of Moving” will be issued. Those insured by National Health Insurance should also go to the City Hall Insurance and Pension Office and submit the “Transfer Notification” and return their health insurance card.

2．Procedures at Your New Location Contact the gas and electricity companies. The gas company will send a person to open the gas line for the house. Please be at home to observe this. Generally, if you turn the breaker on, the electricity becomes available for use, but you must notify the electric company as soon as possible when you start using electricity. Water systems are different in each house/apartment, so ask the landlord. Submit a “Moving-in Notice” at the local municipal office of your new residence within 14 days after your move. If you are enrolled in the National Health Insurance, enroll in the insurance in your new municipality within 14 days after your move. If you have a driver’s license, go to the police station or Driver’s License Testing Center, bring a Copy of your Resident Certificate, and conduct the procedure to change your address. (Please inquire directly for necessary documents)

3．When Returning to Your Country ① Settle all bills accruing from your rented housing. Pay utility bills for gas, electricity, water, and domestic and international phone calls. ② If you leave Japan in the middle of the fiscal year, it is necessary to settle taxes due. For city/prefectural tax, fixed assets tax, and light vehicles tax, please pay the entire amount for the fiscal year. Local taxes are calculated based on the previous year’s income, so you need to pay the tax even if you will not remain in Japan for the full fiscal year. ③ Regarding income tax, you can still receive a refund after filing your final income tax return, if you arrange for a person to manage your tax payment and report to the tax office. Or, file a tentative income tax return and pay all unpaid income tax for the year before you leave Japan. ④ Please submit the Overseas Moving Out Notification at the Public Service Office at City Hall or at the Izumi City Plaza Branch Office. ⑤ Please settle the National Health Insurance fees and conduct the withdrawing procedures at the City Hall Health and Pension Office before you return to your country. ⑥ If you are enrolled in the pension system, you may be able to ask for a Lump-sum Withdrawal Payment after you return to your country. Please get an application form at the pension office. ⑦ Hand in your Resident Card to an immigration officer when you leave Japan.

4．Moving Out Check Sheet About one month before 【】 Items Contact Things to do Contact the school and cofirm what procedures to take . □ School Class teacher or Nursery teacher (Refer to P.77) ・Estimate the moving cost □ Transport companies Respective Transport Companies ・Meet with the transport company you requested for a scheduling Telephone Landline: NTT Notify the phone company of your name, new address , □ Landline Phone ☎ 116(Japanese) ／ 0120-064337 (English) date of moving and confirm your new telephone number ・Contact the garbage disposal office earl ier and confirm the □ Move-out Garbage Bulk Garbage Reception Center collection day and time, as well as the handling fee (Extraordinary Garbage ) ☎ 0800-300-5374 FAX:0800-700-0530 ・Be present during the collection and pay the fee in cash

【About one week before 】 Items Contact Things to do Izumi Post Office □ Post Office ☎0725-56-3500 Submit a forwarding notification. or your nearby post office □ Bank Respective banks Submi t a notification of your change of address . □ Mobile phone Respective companies Notify each company of your change of address. □ Credit Card Respective card companies Notify each company of your change of address. Notif y the company of the last use da te at the old address

□ Gas Osaka Gas and the first use date at the new address. ☎0120-3-94817 (※You need to be present when they turn on the gas). Kansai Electric Power Co. Inc. □ Notify the company of the last use date at the old address Electricity Kishiwada Business Office and the first use date at the new address. ☎0800-77 7-8025 Izumi City Customer Service □ Water Division Notify the company of the last use date at the old address ☎0725-99-8149 and the first use date at the new address.

□ Internet Respective companies Contact the company to confirm the procedures to take.

□ Newspaper Sales office or delivery person Call and settle account.

【By the day of the move 】 Items Contact Things to do Public Service Office ☎ 0725-99-8118 Take the Moving-out procedures (Refer to P.12) Izumi City Plaza Branch Office ・ ☎0725-57-6610 □ City Hall ・Return your National Health Insurance Card and settle the Insurance and Pension Plan Division insurance fees ☎ 0725-99-8128 ＊The National Health Insurance insured only Tax Office City Tax Division ・Return your lisense number plate, etc.(Refer to P.47) ☎ 0725-99-8108 ＊Owners of mini motorcycle (125cc or less) only

【After the move 】 Items Contact Things to do Please directly inquire at the local police station of the new address/the Driver’s License Center (Refer to P.83) □ Driver’s License Please inqure at the police station that has jurisdiction over your area or the Driver’s License Center for the necessary documents.

1) Take Change of Address/Moving-in procedures The counters at the City Hall/Ward (within 14 days after moving) Office of your new address 2) Get a new National Health Insurance Card □ City Hall 1) Resident Move Notification (The National Health Insurance insured only) Counter (within 14 days after moving in) 2) National Health Insurance Counter 3) Take Change of address procedures for the National 3) National Pension Counter Pension (The National Pension insured ・recipient)

5-3 Utilities

1．Water Japan’s tap water is drinkable. Please contact the company beforehand when starting, suspending, or stopping the use of the service for a long period of time. Also, payment by account transfer is convenient, so please apply at your bank. If you bring your bankbook, the personal seal you use with your account, the water bill (or receipt) to your bank, you can make the account transfer application. ① Application ・Suspension Procedures Please contact the Water and Sewage Division when you start or stop using water. It will take 4 days at the most before you can use water after contacting the office, so please apply early. In some condominiums and apartments, the head of the managing association takes water-related procedures and management on your behalf. Never fail to notify the division of your stopping the use of water. Otherwise you would be charged for the basic charge even after you stop using the water service. Customer Service Section, Izumi City Water and Sewage Division ☎0725-99-8149 ② Charges The water charge consists of the basic rate and charges proportional to the amount used. The bill, which charges you for two-month use, is usually sent to you once every two months by mail. Aside from paying at the bank or convenience store, you may also pay by account transfer. Please note that if you do not pay, the water service will be stopped. If sewage service is combined, then a sewage usage fee is also collected together. ③ Warning During the Winter Period On a cold winter night, water pipes may freeze and burst. It may be necessary to keep a little amount of water flowing overnight to prevent this. ④ Water Leaks If you find any water leaks, immediately make a call at the number below. Give your address, name, the state of the water leak as well as how to get to your place with any noticeable building or landmark. Water leak Repair Dial (24 hours) ☎0725-55-1441 ⑤ Be careful of a fraudulent call, “Sales by Inspection” There are many fraud cases reported that some people disguised as city personnel visited homes to check for any drainage (on drain pipes inside the home, or a house inlet pipe), and repair them before charging a high price for them. Please be cautious.

2．Electricity

① Electricity in Japan Electricity in Japan is provided at a stable voltage of 100 Volts. Depending on the region, the frequency can be 50Hz (in the East Japan) or 60Hz (in the West Japan). Izumi City is located in the area for 60Hz. If you use electrical appliances brought from abroad, because of the frequency difference, the performance of some electrical appliances or tools may be damaged or not properly used, resulting in malfunciton, so please be cautious.

② Application for Electrical Service In order to apply for electricity services, please call the customer service department in your nearest the Kansai Electric Power Company office after you have switched on the main breaker. The main breaker is usually located in an electricity distribution box (which stores the circuit breakers necessary for safe electricity use) on the wall in the entrance hall or kitchen. A contact voucher will be in either of these locations. Apply by either phoning the number written in the voucher or sending the attached postcard to the office written in the voucher.

You can also choose other companies aside from the Kansai Electric Power Company office for electric services. Electricity service providers have been joined by a number of companies who sell gas or gasoline, provide internet or mobile phone services among others, so please choose a company and charge plan that fit you the best.

③ Payment Every month, a bill based on the meter reading will be sent to you, so please pay at a bank or convenience store. It would be convenient if you use the account transfer system.

Kansai Electric Power Co. Inc. Kishiwada Business Office ☎0800-777-8025

URL http://www.kepco.co.jp/service/move/index.html

3．Gas There are two types of gas: one is called city gas and is delivered by pipe to each home. The other is propane gas, in cylindrical tanks placed near your house or other places. If the gas applied to you is different, the equipment you can use is also different. It is very dangerous to use equipment that does not suit the gas type. Please confirm what type of gas you use by asking your landlord or a local gas company.

① City Gas The meter for city gas is located outside your residence. The contact phone number for a new contract is written on the meter, so when you apply for new gas service, please phone the number.

When you make a phone call, you will be asked your address, name, the first date from when you wish to use the gas service, your preferable appointment time with a worker to be sent to your house, or other details.

After you have set an appointment time, the gas serviceman will visit you to open the gas main valve. You are required to be present to see him open the line.

② Propane Gas In areas where propane gas is provided, just as with city gas, there is a tag on the meter, with a contact number to call. Please dial the number when you apply for propane gas services. A fuel shop delivers propane gas in tanks. Please note that some appliances or equipment that you have used with city gas may not be used with propane gas.

Osaka Gas Customer Service Center ☎0120-3-94817

URL http://www.osakagas.co.jp/index.html English page available

③ Gas Leakage Gas gives off odor, so you can smell the gas when it leaks. When you suspect a gas leak, immediately turn off the gas at the main valve and report the suspected leak to the gas company.

For Southern Osaka ⇒ ☎0120-3-19424(24 hours)

5-4 Information and Telecommunications 1．Television ■News Broadcast in two Languages (Japanese/English) You need a television that supports double audio broadcasting

Program Name Channel Broadcast time

NHK News 7 NHK Television (2ch) Everyday 19:00-19:30

News Watch 9 NHK Television (2ch) Monday-Friday

On the hour everyday (Since it is a satellite NHK BS1 (Satellite Newsline broadcast, application is necessary to watch it Broadcast) ☎0120-151515)

■NHK Broadcast Receiving Fee People who have a television set (including a computer with a tuner, devices with one-segment view function) are required by law to pay NHK Broadcast Receiving Fee. You can pay at a bank or convenience store using a money-transfer form, but payin by account transfer or by credit card would be more convenient.

NHK Broadcast Receiving Contract Window URL http://pid.nhk.or.jp/jushinryo/ ☎0120-151515 (Mon-Fri 9:00-22:00 (Until 20:00 on Saturdays, Sundays and holidays) ) ☎050-3786-5003 (Mon-Fri 9:00-21:00 (Until 20:00 on Saturdays, Sundays and holidays) )

■Satellite Broadcast If you subscribe, you can watch English news and movies.

Telephone Number Web Page 0570-066-066 NHK BS http://www.nhk.or.jp/bs/ Subscription:0120-151515

SKY PerfecTV 0120-211-855 http://www.skyperfectv.co.jp/

WOWOW 0120-580-807 http://www.wowow.co.jp/

■Cable Television

J-COM West Izumi ・Izumiotsu

URL http://www.myjcom.jp/tv/channel/kansai/izumi-izumiotsu.html

2．Radio ■NHK Radio 2 Broadcast (828 ｋHz) News programs made and broadcast for overseas by the NHK World Radio Nippon are also available to listeners in Japan.

Broadcasting Hours Program Monday-Friday Saturday, Sunday English News - 14:00-14:10 Chinese News 18:00-18:15 18:00-18:10 Korean News 18:15-18:30 18:10-18:20 Spanish News 13:00-13:15 13:00-13:10 Portuguese News 18:30-18:45 18:20-18:30 Japan & World Update （English ） 14:00-14:30 - ■FM COCOLO (76.5ｋHz) URL http://cocolo.jp/ Broadcasting in over 10 languages.

3．The Internet With the internet, you can collect or exchange various kinds of information by browsing websites and corresponding with email, etc. From a mobile phone, you can also access the Internet, but a computer would be more useful and convenient for full access.

You cannot use the Internet just by purchasing a computer. You need to make a contract with an “Internet Service Provider”. Some apartment buildings or condominiums have had line construction completed so that their residents can use the Internet services via a certain Internet service provider.

■Major Internet Service Providers (※There are other providers aside from these)

Telephone number Web Page Affiliated with

OCN 0120-506-506 http://506506.ntt.com/ocn/ NTT

BIGLOBE 0120-56-0962 http://join.biglobe.ne.jp/ Electric appliance maker

＠nifty 0120-50-2210 http://setsuzoku.nifty.com/ Electric appliance maker

Yahoo ！BB 0120-33-4546 http://bbpromo.yahoo.co.jp/ SoftBank eo Hikari 0120-34-1010 http://eonet.jp/go/ Electric power supplier Please ask your ZAQ http://join.zaq.ne.jp/ CATV CATV provider. ■ NHK World Radio Nippon Online URL http://www.nhk.or.jp Audio news is offered in 19 languages through the Internet broadcasting. Also written news is available in eight languages.

4．Telephone ■Applying for New Telephone Service When you require a new telephone landline to your home, you can apply for it to NTT by dialing 116 from a public phone (service available in Japanese). You are required to show personal identification (passport or Certificate of Alien Registration) and make a lump-sum payment as follows. You can also apply from the web page. URL https://www.ntt-west.co.jp/denwa/mousikomi/new/ 【Lump sum Payment (excluding consumption tax) 】 Basic Telephone Line Installation Service Total Installation Fee Fee ※ Fee Suitable for Telephone 36,800 800 yen 36,000 yen Unnecessary long-term use (lower Subscription yen monthly basic rate) Telephone Suitable for Subscription/Light 800 yen Unnecessary 2,000 yen 2,800 yen short-term use （lower Plan initial cost ） ※ There may be cases where other fees are required, depending on what is needed for installation. For details, please ask NTT West Japan.

■Monthly Payment of Charges The telephone monthly charge will be the total of the basic charge and the talk charge. The bill is sent to you every month, so please pay at your nearest bank, convenience store, etc. You can also pay by credit card or account transfer. (Application is necessary beforehand.) If you have failed to pay, your telephone service will be stopped.

■Inquiries ・Telephone Service For inquiries regarding how to apply, how much to pay or other services, please contact NTT West Japan.

Telephone Number Open hours NTT West Information Monday-Friday 9:00-17:00 Center 0120-364-463 Languages:English, Korean, Chinese (Foreign Language Customer 。 Spanish, and Portuguese Service Center) Application for a new 116 9:00-17:00 telephone, change of address, (from mobile phone PHS ・ ※Also open on Sat., Sun. and holidays or other services 0800-2000-116) 113 Telephone Failure (from mobile phone ・PHS 24 hours 0120-444-113) Telephone Number 104 24 hours Information (Paid) Disaster Message Dial 171 During disasters

URL NTT West Japan http://www.ntt-west.co.jp/

■ Mobile Phone A mobile phone is a very convenient phone that you can carry with you anywhere and send / receive e-mails with, as well. There are even some models that allow you to switch all display menus to English. Call charges and other costs are generally more expensive than those of subscribed landline phones. Also, with a mobile phone, you can connect to the Internet (Making a contract is separately necessary). You can apply for the use of a mobile phone at a mobile phone agent or distributor (such as electric appliances stores). In order to sign a new contract to use a mobile phone, you need documents verifying your identity, money for mobile phone handset, registered personal seal (hanko) to your financial institution and passbook (or bank card) or credit card. Here are just a few of the many mobile phone service providers. Ask them for details. 。

Telephone Number Open hours ・WEB Page, etc. 0120-005-250 Open hours: 9:00-20:00 (Information Service in Foreign Languages: English, Chinese, Languages available) Spanish, and Portuguese NTT docomo URL 0120-800-000 http://www.nttdocomo.co.jp/ URL http://mb.softbank.jp/mb/ SoftBank 0088-21-2000 ＊After calling, press “8” for English Support (Open hours 9:00-20:00) 0077-7-111(Japanese) 0120-959-472(English) au by KDDI 0120-959-476(Chinese) URL http://www.au.kddi.com/ 0120-959-478(Korean) 0120-959-473(Portuguese)

5．How to Make an International Call International calls can be made from your landline phone, mobile phone (subscription to optional service is necessary) and some public phones. For details, please inquire with the international call companies. (English is available)

Telephone Number Website ID number

KDDI 0057 http://www.001.kddi.com/ 001

http://tm.softbank.jp/consumer/inter Softbank 0120-03-0061 0061 national/ NTT 0120-506506 http://506506.ntt.com/ 0033 Communications

■How to make a Direct International Call

International Telephone Company Number ＋ 010 ＋ Country code ＋ Telephone number ※

※If the telephone number starts with “0”, drop the “0”. (There are some exceptions)

6．Newspapers and Magazines You can subscribe to (daily or weekly) newspapers or magazines in foreign languages, and you can read most of them online, too. Foreign newspapers and magazines can be purchased at large bookstores or via the Overseas Courier Service (OCS).

Overseas Courier Service (Subscription of newspapers and magazines printed overseas) ☎03-5476-8101 URL https://www.ocs.co.jp/lifesupport/import/

■ Foreign Newspapers and Magazines Published in Japan If you want a regular subscription, please directly sign up with the respective companies.

Telephone Title Web Page Number English The Japan Times 0120-036-242 http://www.japantimes.co.jp/ Newspapers (Daily, The Japan News 0120-431-159 http://www.the-japan-news.com/ Weekly ) English Magazines and KANSAI Scene 06-6539-1717 http://www.kansaiscene.com/ Information Papers http://www.chunichishinpou.co Chunichi Shinpou 06-6569-6093 m/ Chinese Information Chubun Douhou (Weekly) 03-6822-9881 http://www.chubun.jp/index.php Papers International Student Newspaper 03-5458-4173 http://www.mediachina.co.jp/ (bi-monthly)

■ Libraries in Izumi City (Some books and newspapers in foreign languages are available)

Library Name Place and Telephone Closed Day Web Page

Futur Izumi 3rd Floor Izumi Library 2nd Friday ☎0725-44-3071

Izumi City Plaza B1st Floor City Plaza Library 3rd Friday ☎0725-57-6670

Hokubu Region Center Hokubu Region Center 1st Floor 1st Friday http://www.library.izu Library ☎0725-90-7512 mi.osaka.jp/

Nanbu Region Center Nanbu Region Center 1st Floor Every Monday / Library ☎0725-92-3811 1st Friday Human Rights and Culture Center Every Monday / Nijino Library 2nd Floor last Friday of each ☎0725-47-1040 month

■Libraries with Books and Magazines in Foreign Languages

Library Name Address ・Telephone Closed Day Web Page Osaka Prefectural http://www.library.pref.osaka.jp/ Central Library 1-2-1 Aramoto-kita, Every Monday http://www.library.pref.osaka.jp/site/jib Center for Higashi Osaka City 2nd Thursday unkan International ☎06-6745-0170 ※Children’s books and magazines in Children’s Literature different languages 4-3-2 Kita-horie, Osaka City Central Nishi-ku, Osaka City 1st / 3rd Thursday http://www.oml.city.osaka.lg.jp/ Library ☎06-6539-3300 My Dome Osaka 5th http://www.ofix.or.jp/info/plaza/plaza. Osaka Foundation of Floor html International 2-5 Hommachibashi, Saturday, Sunday

Exchange Chuo-ku, Osaka City and Holidays ※Books, magazines, and newspapers (OFIX Plaza) in foreign languages ☎06-6966-2400 Osaka University http://www.library.osaka-u.ac.Jp/gaiko 8-1-1 Aomadani International Studies Holidays and May ku.php Higashi, Minoh City Library 1st ※Books, magazines, and newspapers ☎072-730-5126 (Minoh Campus) in foreign languages Osaka International Bldg. 29 th Floor https://www.jetro.go.jp/lib/ Saturday, Sunday Jetro Business 2-3-13 and Holidays, Library Adzuchi-machi, ※ Materials related to International 3rd Tuesday Chuo-ku, Osaka City business ☎06-4705-8607

7．When Sending a Letter or Parcel ■Postal Mail Regardless of whether it is a domestic or international mail, put a stamp on your postcard or envelope and drop it into a postbox. If it is too large to get through the postbox opening, bring it to a post office. When you move out of the city, if you notify the post office of your change of address, your mail addressed to your old address would be delivered to your new address for free for one year. 【Inquiries 】Customer Service Consultation Center (English) ☎0570-046-111 Izumi Post Office ☎0725-56-3300 ■Parcel Home Delivery Service It is a service to deliver goods from one house to another. After packaging what you would like to send, either call a courier company for pick-up or bring it by yourself to a convenience store or collection agency. When a package arrives while you are not home, an Absence Notice will be left in your mail box. Call the number on the Notice to set the day and time you want the package to be re-delivered.

5-5 Garbage

Information on garbage collection and disposal ・A brochure on “How to Separate and Put Out Household Garbage” is available for free. Languages: English, Chinese, and Korean Distributed at: City Hall Public Sanitation Division, and Izumi City Plaza Branch Office, Hokubu Region Center, Nanbu Region Center, and Koumyoudai Service Center (※ They can be downloaded from the Izumi City Website, too) URL http://www.city.osaka-izumi.lg.jp/kakukano/soumubu/zinkenkokusai/Information/ Information_for_Foreign_Residents.html Izumi City Public Sanitation Division ☎0725-99-8122

1．Garbage Disposal ・Separate your garbage and put them out at a designated place, by 6:00 a.m. on collection days. ・Garbage collection days differ depending on your location. You may not dispose of garbage on your non-collection days. ・To dispose of sharp-edged or pointed items such as blades or skewers, wrap them in an adhesive tape or paper so that they would not hurt other people in collection.

2．Garbage Separation ① Ordinary household garbage (combustible garbage) ・Take out ordinary garbage (combustible garbage ) in a garbage bag designated by Izumi City. ※ Designated garbage bags can be purchased at a convenience store, supermarket, drugstore, post office, etc. ・Please drain off the water fully from a wet garbage. ・Please throw the waste on paper diapers in a toilet before throwing the diapers away. ・Please dispose of pet wastes with ordinary garbage.

② Newly-designated recyclables (PET bottles, plastic bottles, paper, old clothes, etc.) Please separate the garbage into four types as shown below. Put each type in a 45 ℓ colorless transparent or white translucent plastic bag and put them out on a newly-designated recyclables collection day. ・PET bottles (with their labels and caps removed) ・Food trays, plastic bottles, PET bottle caps, egg packs ・Newspaper, flyers, cardboard boxes, drink cartons, other paper types ・Old clothes

③ Recyclable Garbage (cans, glass bottles, etc.) Please separate the garbage into three types as shown below. Put each type in a 45 ℓ colorless, transparent or white translucent bag and put them out on a recyclable garbage collection day. ・Aluminum cans, steel cans, candy or cookie cans, glass bottles, dry-cell/button cell batteries ・Spray cans, gas cartridges (with the gas inside used up) ・Chinaware, glassware, electric bulbs

④ Bulky Garbage (fee-charging / collectable upon request) / fluorescent lighting tube (free of charge / collectable upon request) To dispose of bulky household waste, such as furniture and electrical appliances, please contact the “Bulky Garbage Reception Center” to ask for pick-up. Give your address, name, telephone number, and the number of garbage items (up to six for one time) and confirm the collection day, handling charges and your reception number. (You can make a request by telephone, FAX or through the webpage) You can buy a “Bulky Garbage Disposal Ticket” at a convenience store, supermarket, drugstore, post office, etc. Write the collection date and reception number on the “Bulky Garbage Disposal Ticket” and stick it on a visible spot on the bulky garbage. As a rule, take out the bulky garbage by 6:00 a.m. of the collection day. To dispose of a fluorescent lighting tube, contact the “Bulky Garbage Reception Center” to confirm your application, collection date, and reception number. Put the used tube in the package box that came with it at the time of purchase or provide any other means of protection to prevent it from being broken, before attaching a slip of paper bearing the reception number and collection date. Place it in an appropriate place by 6:00 am on the collection day. Bulky Garbage Reception Center Monday-Friday 9:00-15:00 ☎0800-300-5374 (mobile phone / PHS ☎0725-45-3570) FAX 0800-700-0530 URL https://s-kantan.com/sodai-osaka-izumi-u/

3．Extraordinary Garbage When you have a lot of garbage soon after just moving in or before moving out, etc., apply for its collection as extraordinary garbage or take it by yourself to the Izumi Kita Clean Center. ■Extraordinary Garbage Collection Application (fee-charging ・collectable upon request) 【Charge 】carriable on a two-ton truck 16,140 yen (tax included) (Collecting and Transporting Fees + Handling fee) For details, please ask the City Hall Public Sanitation Division (☎0725-99-8122) ■Indivisually Brought-in Garbage (fee-charging) ・Bringing your garbage is allowed only one time per day. ・Seperate your garbage according to type beforehand. ・Do not use a cardboard box or a designated garbage bag to put your garbage in. ・Fill out an application form with your seal on. Application forms are available at Izumi City Hall Public Sanitation Division, Izumi City Plaza Branch Office, Hokubu Region Center, Nanbu Region Center, and Komyodai Service Center. Izumi Kita Clean Center (87 Mai-cho) ☎0725-41-2030 Monday-Friday 12:45-16:30 【Fee 】150 yen per 10 kg of indivisually brought-in garbage 5-6 Registration of Pet Dogs If you keep a pet dog, you have to register the dog (3,000 yen per dog) and have the dog vaccinated against rabies (once a year). You also need to report to the city office if the dog has died or there is a change in your registered address. Izumi City Health Center ☎0725-47-1551

5-7 Manners for Living in Japan 1．Adapting to Japanese Society ・When you have an appointment with others, you should keep the time agreed. If you might be late or need to cancel, you should make contact in advance. ・Japanese people bow in many greeting situations by bending over and lowering their head. ・It is rude to ask personal questions (regarding occupation, income, family matters, etc.) unless your relationship with the person is very close. ・When you make a request to someone, emphatically demanding or getting overly self-asservie will tend to offend the person.

2．Communicating with Neighbors （1）Greetings It is important to offer greetings to those in your neighborhood. Your daily greetings will give you good opportunities to facilitate subsequent communication. In addition, it is also said that building a community in which people exchange greetings with each other can also help to prevent crime in the area. （2）Noise In an urban area, in particular, some people are sensitive to daily noise. They may not even tolerate the noise of children. Especially be careful if you live in communal housing such as an apartment building. Generally speaking, please refrain from making noises audible enough to your neighbors after 10 p.m. Some people work at night, and therefore spend daytime hours at home sleeping. The structure of buildings in Japan can mean that even though you believe you are being quiet, you may well be being noisy. Especially, late at night take special care and avoid using vacuum cleaners or washing machines. When possible, avoid closing and opening doors firmly – especially late at night or in the very early morning. If you are bothered by loud noises, and you live in communal housing, it is suggested that you consult with the real estate agent with whom you have made a contract. If your residence is not a communal one, it is recommended to consult with a board member of the neighborhood committee, a neighbor, etc. （3）Neighborhood Committee (Town Community Association) In each local community, local organizations including the neighborhood committee and others autonomously holds activities such as trying to promote ties among neighbors, clean-ups and crime prevention. Usually they hold events in the community through various get-togethers, cleanup events of public areas and many other endeavors. Participation in the neighborhood committee is completely voluntary. However, joining them would benfit you since you can easily obtain information about the local municipality administration, and your participation would be appreciated by your neighbors. Furthermore, getting acquainted with more people in your community would be significant from the perspective of crime prevention. So please join in these activities as much as possible. （4）Circular After you join the neighborhood association, you will receive a circular (“Kairanban”). The typical circular is an information page from the municipality office bound to a clipboard. Your neighbor will bring it to you, and after reading it, please affix your hanko (personal seal) or signature on it and bring it to the next person’s house. （5） Cleaning Some community or apartment buildings have a set day when citizens clean up the areas around your house, roads, nearby parks or other places. On these days, at least one member from each household participates in cleaning or weeding. Do not miss participation in such cleaning events since it is an opportunity to enhance ties with neighbors, and meet people that have different working hours to you, and who you rarely see on a day-to-day basis

6 Pregnancy, Child Rearing and School 6-1 When You have become Pregnant When you are diagnosed as being pregnant at a medical institution, report it to the Health Center or Health and Welfare Center and you will receive a Mother/Parent-Child, or Father-Child Health Handbook. The Mother/Parent-Child Health Handbook is used to keep records of health conditions of mother and child, as well as child’s growth, development, and vaccination history. On the other hand, the Father and Child Health Handbook is used for a father to understand about pregnancy, giving birth, and child rearing, so as to be able to help with raising the child. Also, you will be provided with a package of the “Expectant mother Health Examination Tickets”, “Expectant mother Dental Examination Ticket”, “Baby General Health Examination Tickets”, and a “Maternity Mark” (a symbol for an expectant mother). Take the Mother/Parent-Child Health Handbook with you when you take an expectant mother examination, get hospitalized for childbirth, or have your child vaccinated after birth. 1．Kinds of Services (Basically free, but there may be a limit to the frequency of services) Service Item Recipient Details Contact Fill out a Pregnancy Notification and Issuance of Mother diagnosed as being receive a Mother/Parent-Child or Mother/Parent-Chil pregnant Father-Child Health Handbook d Health Handbook, ※Foreign language versions of together with a separate volume of the Father-Child Health Mother-Child Health Handbook Parent-Child Health Handbook, plus a Handbook available Maternity Mark . Expectant mother Part of the e xpenses for a pregnant Expectant Mother ※ Examination tickets detachable mother’s examination at a Health Examination come in a separate volume with the gynecologist in Osaka Prefecture is Parent -Child Health Handbook subsidized . The general health examination is Subsidies for subsidized when your examination Expectant Expectant mother or an infant who tickets remain unused because you or Mother/Infant has undergone a general health your baby have already taken a Health Center General Health examination in another prefecture general health examination in another ☎0725-47-1551 Examination prefecture. You will learn tips on child care and Public Health & Parents’ Class Expectant mother and her family parenting, and join exchange Welfare Center meetings, etc. ☎0725-57-6620 You can seek advice on child health, Health or Parenting child rearing, pregnancy, giving birth, Consultations for Expectant mother or family with a among others. Expectant and baby or infant A public health nurse, nutritionist, Nursing Mothers dental hygienist, etc. are available for consultation all the time Expectant mother ( only one -time examination during the You can receive an oral examination Expectant Mother pregnancy) (examination for any bad tooth and Dental ※An Examination ticket conditions of the gums) at a dental Examination detachable comes in a separate clinic in the city. volume with the Parent-Child Health Handbook A system that subsidizes expenses for Expectant mother of a household Children’s Welfare giving birth at a designated midwifery Admission into a receiving welfare or household and Planning facility. Midwifery Facility exempted from city/prefectural tax, Office ※There are requirements to utilize etc. ☎0725-99-8136 this system , so please make inquiries. 2．Expectant mothers who have moved in from other cities (Bring necessary things and come to either of the offices listed below.) ・Those who have not yet submitted a ”Notification of Pregnancy” ⇒Bring your My Number Notification Card, and ID (Resident Card) ・Those who have already submitted a ”Notification of Pregnancy” ⇒Bring your Mother/Parent-Child Health Handbook, and Expectant mother Health Examination Tickets you received from the previous city you lived in Izumi City Health Center ☎0725-47-1551 Izumi City Public Health & Welfare Center ☎0725-57-6620 65

6-2 When a Baby has been Born 1．Procedures to Take

What to do and by when Remarks Necessary items Contact

・Birth Certificate Register the birth ・Mother/Parent-Child Health (within 14 days after Notification of birth Handbook Public Service Office birth) ・Personal seal of the notifier (an ☎ unregistered seal will do ) 0725-99-8119 Izumi City Plaza ・Birth Certificate Branch Office Apply for Special Special Permanent Resident ・Resident Card ☎0725-57-6610 Permanent Resident ・Special Permanent Resident permit (if applicable) Card Issuance application Certificate of the applicant (Father or Mother , or both ) Apply for Eligibility for ※ Osaka Immigration Resident Status (if Resident Card application Check with the Immigration Bureau applicable) Bureau ☎06 -4703 -2100 Those insured by ※Please check with your Employee’s Health employer Employer Join Health Insurance Insurance (within 14 days after ・ID with your photo issued by a birth) Insurance and Pension Those insured by National public office, such as Resident Plan Division Health Insurance Card, etc. ☎0725-99-8128 ・Personal seal Those insured by Employee’s Health Insurance can receive it ※ Please check with your when giving birth to a baby employer Employer or stillborn baby, or miscarrying a child over 85 days after pregnancy

・Insurance Certificate Claim payment of ・Personal seal Childbirth Lump-sum ・Receipt of expenses for delivery Allowance ・Bank account number holder of (within two years after Those insured by National which is your household head birth) Health Insurance can ・Copy of consensus forms for receive it when giving birth the use for the Direct Payment Insurance and Pension Plan Division to a baby or stillborn baby, System for Childbirth ☎0725-99-8128 or miscarrying a child over Lumps-sum 85 days after pregnancy ・Stillbirth Certificate or Dead Fetus Cremation Permit in the case of miscarriage or still birth after over 85 days of pregnancy

Part of the expenses covered by the health Child’s health insurance card Apply for Child Medical insurance will be publicly ・・Personal seal Support Card funded when the Health My Number insurance card is used at a ・ hospital, etc. Children’s Welfare and ・Applicant’s Health insurance Planning Office ☎0725-99-8136 Apply for Child card Allowance Paid to those who are ・Document showing a bank (Within 15 days from the raising children account to which the money day after the birth) will be transferred ・Personal seal ・My Number

※ When the application is made by a representative, in addition to the ”Necessary items” specified above, a letter of authorization and an ID of the representative issued by a public office, such as a driver’s license or passport, his/her personal seal are necessary. ※ What are listed here, excluding the application for eligibility for resident status or the enrollment in the employee’s health insurance association, can be handled at the Izumi City Plaza Branch Office. Izumi City Plaza Branch Office ☎0725-57-6610

2．In Case Parents are Both Foreign Nationals In the case that both parents are foreigners and their child does not have a Japanese nationality, make sure to take the following actions: ① Request the issuance of a residential status at the Osaka Immigration Bureau (withing 30 days after birth). However, if you are leaving the country within 60 days, this is not necessary. ② Notify your home country of your child birth. (Please inquire with your Embassy or Consulate) （refer to P.90 〜)

3．Check-up and Consultation Services for Babies

Items Service Recepient / Details Contact A h ousehold with a baby up to six month old Newborn Baby Home (Newborn baby home visiting service is limited to a Visit Service for household having a baby up to one month old) Consultation, ※ A midwife or public health nurse visits a home with an Visit by Midwife infant to provide child-rearing advise. Please contact us if you wish for this service. A household wit h a baby up to two to three month old Hello Baby Project ※ A public health nurse or childcare worker, plus a case (Project to visit all households with a worker or children’s social worker visit the home and give baby) advice about child rearing. You will be notified of their visit beforehand by postcard. An infant less than one year old Health check-up by interview, medical examination, Infant General Health health guidance, etc. Examination ※ You can use an examniation ticket coming in a separate volume with the Parent-Child Health Handbook to take a designated examination for only one time. An infant aged nine months to less than one year Health Center Latter Stage Infant ☎0725-47-1551 Health Examination An examination ticket is given during the four-month- old infant’s Health Examination Four -month -old , one -year and six -month -old, two -year Health and Welfare Center ☎ and six-month old, three-year and six-month old children 0725-57-6620 Infant and Toddler ※ Health Examination Conducted at the Health Center, and the Health and Welfare Center. Those subject to the examination will be notified individually . City-sponsored social meeting event for families with a Izumaru Baby Club baby less than one year old under the theme of breast-feeding or baby food Weaning Food Parents or guardians of a four- to five-month-old infant Workshop “Spoon Lesson” A lecture by a nutritionist, cooking demonstration, etc. One -year and six -month -old , two -year and six -month -old , Kids Toothbrushing and three-year and six-month-old children who have been Class diagnosed at their health examinations as those who are prone to tooth decay (Any applicant can join if they like. ) Health and Parenting Consultation for You can consult about the health of the mother and child Expectant/Nursing after birth and about child rearing. Mother and Child Child -Care Support Center “Blanco” ☎0725-45-7010 Crear Child-Care Support Center ☎0725-55-8355 Local Child-Care Support Center “Happy Land” Child-Rearing You can consult about the general problems of child ☎0725-41-5333 Consultation rearing and about child’s development. Early Childhood and Education and Care Center “Hikari Greenwell” ☎0725-56-2002 Early Childhood and Education and Care Center, Yokoyama Kinomi Nursery “Ohisama” ☎0725 -90 -2501

6-3Vaccination Please refer to your Vaccination Handbook and Mother/Parent-Child Health Handbook, as well, both of which were handed to you upon the notification of pregnance. Have your child vaccinated after making an appointment with a medical institution in the city that provides vaccination services. Bring your Mother/Parent-Child Health Handbook. For those who have moved in to Izumi City and do not have vaccination coupons or those who wish to have their child vaccinated outside the city due to exceptional circumstances, or if you wish to know about the side-effects of vaccines, please consult with the Health Center (☎0725-47-1551) ■Types of Vaccinations and How to Take them Number of Vaccine Name Vaccination Period Vaccinations How to Receive When the first 1st → 2nd → 3rd → Additional vaccinatin comes ※Leave a time interval of over 27 days Between the ages of two in the period between the first and second shots, and Hib months and less than five between two the second and the third shots. years months old and ※Leave a time interval of more than six months old, seven months between the third and the the number of additional shots vaccinations totals four (three 1st → 2nd → 3rd → Additional times initially ※Leave a time interval of over 27 days plus one time between the first and second shots, and Between the ages of two additionally) the second and the third shots. Pneumococcus for months and less than five When the first ※Leave a time interval of more than 60 children years vaccination days between the third and the comes after additional shots, with the additional seven months vaccination coming after the one- old, the total year-old birthday. number differs. 1st → 2nd → 3rd ※Leave a time interval of over 27 days between the first and second shots Hepatitis B Before the age of less than Three times ※Leave a time interval of over six days one year between the second and third shots, with the time interval between the first and third being being over 139 days . The typical vaccination period is BCG Before the age of less than One time considered between five and eight one year months after birth 1st 1st → 2nd → 3rd → Additional Stage The number of ※Leave a time interval of over 20 days 4-type mixture Between the ages of three vaccinations between the first and second shots, and months and less than totals four (three the second and the third shots. (or 3-type mixture ※Leave a time interval of more than six +Polio seven years and six times initially months plus one time months (typically 12 months to 18 additionally) months) between the third and the additional shots 2nd Between the ages of 11 2-type mixture Stage years and less than 13 One time Infants vaccinated with the mixture of (Dypthera, years Dyptheria and Tetanus three times or Tetanus) more receive the two-type mixture again Typically six graders of elementary school at this stage. 1st Stage Between the ages of one year and less than two One time years Anyone who has been infected with Measles Rubella either Measles or Rubella (three-day Mixture (MR) 2nd Between the ages of one measles) gets vaccinated for the other Stage year before and just before disease only. entering elementary One time school Between the ages of one Leave a time interval of over three Chicken Pox year and less than three Two times months between the first and second years shots. 1st The number of Stage Between the ages of three vaccinations 1st → 2nd → Additional → 2nd Stage months and less than totals three (two ※ seven years and six times initially Leave a time interval of over six days Japanese between the first and second shots. months plus one time ※ encephalitis additionally) Leave a time interval of over six nd months between the second and 2 Between the ages of nine additional shots. Stage years and less than13 One time years 68

■Exceptional Cases for Japanese Encephalitis

・Those who were born from April 2, 1996 to April 1, 2007 and have missed vaccinations can receive the missing vaccination(s) (to the maximum of four times) until the age of 20.

・Those who were born from April 2, 2007 to October 1, 2009 and have not completed all the three-time vaccinations during the 1st stage (between the ages of three years and seven years and six months), they can get the missing vaccination(s) during the 2nd stage (between the ages of nine years and less than 13 years).

① The phrases used in the vaccination period, “up to ~ years” or “to less than ~ years” mean a period until the day before the birthday of the year.

② Regular Vaccinations (Covered by public expense) are provided to: ・Those applicable to the qualifying age bracket for each vaccination ・Those applicable to the number of vaccination times limited by law

Izumi City Health Center ☎0725-47-1551

6-4 Consultation and Support Desk for Child Rearing Consultation Desk

Consultation kinds Hours Contact Health Center Mon.-Fri. (excluding holidays) ☎0725-47-1551 Child’s health and Child rearing 9:00-17:15 Health and Welfare Center ☎0725-57-6620 Mon.-Fri. (excluding public holidays) Child Care Support Centers Child-Rearing Consultation 10:00-15:00 (9:00 – 17:00 for 【Refer to P.67 】 Child-Care Support Center “Blanko”) Mon.-Fri. (excluding holidays) Education Center Child education 9:00-17:00 ☎0725-58-7163 Children’s Welfare and Planning Office Mon.-Fri. (excluding holidays) (Child Care Consultation 9:00-17:15 Center ) ☎0725-99-8135 Osaka Prefectural Families Children Support Center in Mon.-Fri. (except holidays) Kishiwada, Concerns about child rearing, 9:00-17:45 Child Abuse Hotline child abuse, etc. ☎072-441-0125

Saturdays, Sundays, Holidays, year-end and new year holiday Nighttime and Off-day Child periods Abuse Report Hotline On weekdays: 17:45-9:00 the ☎072-295-8737 next day Child Consultation Office 24 hours / 365 days National Hotline ☎189

6-5 Financial Aid for Special Infertility Treatment Part of the infertility treatment fees for couples living in Osaka can be publicly funded if they gain approval under the Special Infertility Treatment Support Program. 【Support amount 】The remaining medical expenses after compensated for by the Osaka Prefecture Special Infertility Treatment Subsidy will be covered by the Izumi City financial aid (with the maximum of 50,000 yen for one time). Please inquire for the details including the frequency limit.

Izumi City Health Center ☎0725-47-1551

6-6 Nurseries, Centers for Early Childhood Education and Care, and Kindergartens 1．Nurseries and Centers for Early Childhood Education and Care These are child welfare facilities designed to accept and take care of children entrusted by their parents who are not able to look after them because of work, illness, nursing care, etc. ① Types of Nurseries and Centers for Early Childhood Education and Care within the city ・Public and Private Nurseries ・Centers for Early Childhood Education and Care of nursery/kindergarten-combined type ・Centers for Early Childhood Education and Care of kindergarten type ・Small-scale nursery ② Requirements for admission: When neither parent or no one in the same household is acknowledged as being able to take care of the child for any of the reasons listed below. However, the child may not be admitted if the facility is filled to its capacity. ・Working outside the home ・Having a job other than household chores at home ・Being pregnant or shortly after childbirth ・Suffering from an illness or injury that requires a long-term treatment or or care, or having a physical or mental disability. ・Looking after a bedridden or disabled family member in the same household on a constant basis ・Recovering from an earthquake, flood or typhoon, fire and other disasters. ・Being recognized by the mayor as being in a condition similar to one of the above. ③ Accepted Ages See the table shown on the next page. The accepted ages are different depending on the nursery. ※People who wish to seek admission of their nine-week-old to less than one-month-old child, are required to submit a maternity leave/childcare leave-related certificate. There is a certain limit to the number of those children acceptable. ④ Nursery Hours See the table shown on the next page. The hours are different depending on the nursery. ※ An extra fee is charged for hours beyond 6:30 pm. However, nighttime nursery faciliteis charge you for additional hours between 9:00 a.m. and 11:00 a.m. instead, since no extra fee is required for night hours later than 6:30 p.m. Application forms for admission are available at the Children’s Welfare and Planning Office, each nursery and Center for Early Childhood Education and Care, as well as small scale childcare facilities locted in the city. Even children with physical and mental disabilities are also provided with as much service as possible, so please consult with the Children’s Welfare and Planning Office if you wish. .

Izumi City Children’s Welfare and Planning Office ☎0725-99-8137

⑤ List of Nurseries and Centers for Early Childhood Education and Care within the City (Children’s Welfare and Planning Office ☎0725-99-8137)

Open Hours Facility name Address Telephone Enrollment Minimum Basic Nursery # (0725) Limit Age Weekday s・ Hours Sat urday Public Nurseries Kokufu 1st Nursery School 6-42 Inokuchi-cho 43-2626 150 9 weeks Kokufu 2nd Nursery School 5-6-33 Fuchu-cho 44-7722 120 6 months Izumi Nursery School 2-5-16 Hakata-cho 41-5811 120 6 months Ashibe Nursery School 250 Ashibe-cho 41-1297 120 6 months 1984 -1 Ikeda Kita Ikeda Nursery School 55-0569 120 9 weeks Shimo -cho 7:00-19:00 9:00-17:00

Midorigaoka Nursery School 3-1-12 Midorigaoka 54-2500 120 6 months Kita Matsuo Nursery School 2-27-1 Ibukino 54-0438 130 6 months st Tsuruyamadai 1 Nursery 2-2-6 Tsuruyamadai 44-1771 120 9 weeks School Kusunoki Nursery School 2-8-25 Ouji-cho 44-9170 120 6 months Private Nurseries 1525 -5 Minamatsu Nursery School 53-3004 90 9 weeks 7:30-19:30 9:00-17:00 Matsuoji -cho Nighttime Nursery School Ibuki no Hoshizora 5-5-5 Ibukino 50-4000 20 9 weeks 9:00-22:00 Centers for Early Childhood Education and Care of nursery/kindergarten-combined type Yokoyama Kinomi Nursery 358 -11 90-2501 90 9 weeks 7:30-19:30 9:00-17:00 School Butsunami -cho Aishu Kindergarten Ouji-cho1118-59 41-1943 90 9 weeks 7:30-19:00 8:30-16:30 Shin Komyoike Kindergarten 3-5-22 Fuseya-cho 55-2199 123 6 months 7:30-18:30 Kids Mayumi 1-5-3 Kurodori-cho 45-9815 191 9 weeks Kindergarten -combined type 3-14-55 41-1441 100 9 weeks Ikegami Wakaba Children Ikegami-cho Center Kindergarten -combined type 2-7-4 Onoi-cho 46-0471 130 9 weeks 7:30-19:30 Shinoda Nursery School

Ibukino Pre School 5-5-5 Ibukino 50-4000 160 9 weeks 9:00-17:00 Kindergarten -combined type 2-1-1 Imafuku-cho 44-0055 140 9 weeks Suisen Nursery School Hikari Green Well 3-3-1 Komyodai 56-2002 180 9 weeks Kindergarten -combined type 5-12-1 Hatsugano 90-6788 150 9 weeks 7:00-20:00 Hatsugano International Children Center Kamiyo Kindergarten 138-3 Uedai-cho 41-2153 75 6 months 7:00-19:00 Weekday s Izumi Child Kindergarten 2-1-52 Oji-cho 41-2996 96 6 months 7:30-19:00 8:30-16:30 Saturday 7:30 -18 :30 Kindergarten -combined type 2-7-5 Terakado-cho 41-3337 150 9 weeks 7:30-19:30 Terakado Nursery School Kindergarten -combined type 5-3-7 Ibukino 58-1555 174 9 weeks Crear Nursery School 9:00-17:00 Saiwai Children Center 2-7-44 Saiwai 41-1385 120 9 weeks 7:00-20:00 Kindergarten -combined type 1273-2 Mibayashi-cho 57-2227 150 9 weeks Tatsunooka Nursery School Centers for Early Childhood Education and Care of kindergarten type

Koumyoudai Kindergarten 3-6 Komyodai 56-2661 74 18 months 7:30-19:00 9:00-17:00

Small-Scale Nursery Service Minori Small -Scale Nursery 2263 -2 Ikeda 57-8600 19 9 weeks 7:30-19:30 9:00-17:00 School Shimo -cho

2．Kindergartens These are facilities designed to under the School Education Law provide child care and preschool education that lay the foundation of subsequent developments in education from elementary school. ① List of Municipal Kindergartens within the City

Name Address Telephone Number(0725) Kokufu Kindergarten 4-14-8 Fuchu-cho 41-0788 Hakata Kindergarten 2-14-5Hakata-cho 41-0799 Kita Matsuo Kindergarten 2-27-2 Ibukino 54-2066 Kita Ikeda Kindergarten 1670 Ikeda Shimo-cho 56-2737

② Details on Municipal Kindergartens Children aged four years or older (Children aged three years Admission age accepted in the Kokufu Kindergarten only) Admission Procedure Sumit an application form (distributed at each kindergarten) Schooling Parents are required to bring and pick up Lunch is served on Mon., Tue., Wed., and Fri. Bring an onigiri (rice Lunch ball) on Thu. Mon., Tue., Thu. and Friday 9:00-15:00 Education Hours Wednesday 9:00-13:00 ※The hours may slightly differ depending on the kindergarten.

③ List of Private Kindergartens

Name Address Telephone Number(0725) Izumi Kindergarten 6-2-38 Fuchu-cho 45-0555 Izumi Catholic Kindergarten 2-7-1 Yayoi-cho 43-0807 Izumi Midorigaoka Kindergarten 3-4-32 Midorigaoka 53-1261 Tsuruyamadai International 3-1-3 Tsuruyamadai 43-1888 Kindergarten Tsuruyamadai Meitoku 1-17-1 Tsuruyamadai 45-2181 Kindergarten Hijirigaoka Kindergarten 133-1 Tai-cho 41-0813 Hibari Kindergarten 2-2-2 Terada-cho 41-4535 Futayuri Kindergarten 4-4-11 Karakuni-cho 54-1770

④ Financial Aid for Kindergarten fees, etc. If you send your children (aged three to five) to a private kindergarten, there is a public aid system available that may reduce or compensate for kindergarten fees depending on your income (municipal tax amount) . Please inquire for details.

Izumi City Children’s Welfare and Planning Office ☎0725-99-8137

3．Temporary Child Care Services (Children’s Welfare and Planning Office ☎0725-99-8137) When parents of children aged between six months and five years suffer from illness or have to work, and find it difficult to find someone to look after their children temporarily, they can count on the facilities listed here for temporary child care services. Contact the facility individually to apply for the service.

Telephone Facility Name Address Number(0725) 【Public Nurseries 】 Kokufu 1st Nursery School 6-42 Inokuchi-cho 43-2626 Izumi Nursery School 2-5-16 Hakata-cho 41-5811 【Private Nurseries 】 Center for Early Childhood Education and Care of Kindergarten -combined type Crear Nursery School 5-3-7 Ibukino 58-1555 Center for Early Childhood Education and Care 2-7-44 Saiwai 41-1385 Saiwai Nursery School 1525-5 Minamatsu Nursery School 53-3004 Matsuoji-cho Center for Early Childhood Education and Care of Kindergarten-combined type 1273-2 57-2227 Tasunooka Nursery School Mibayashi-cho Center for Early Childhood Education and Care 358-11 90-2501 Yokoyama Kinomi Nursery School Futsunami-cho Center for Early Childhood Education and Care 1118-59 Oji-cho 41-1943 Aishu Kindergarten Center for Early Childhood Education and Care 3-5-22 Fuseya-cho 55-2199 Shin Komyoike Kindergarten Center for Early Childhood Education and Care of Kindergarten -combined type Shinoda Nursery School 2-7-4 Onoi-cho 46-0471 Center for Early Childhood Education and Care 5-5-5 Ibukino 50-4000 Ibukino Pre School Center for Early Childhood Education and Care 3-3-1 Komyodai 56-2002 Hikari Green Well Center for Early Childhood Education and Care of Kindergarten -combined type Hatsugano International Children Center 5-12-1 Hatsugano 90-6788 Center for Early Childhood Education and Care 2-1-52 Oji-cho 41-2996 Izumi Child Kindergarten

■Nursery Hours Public Nurseries Monday-Friday 9:00-17:00 Saturday 9:00-12:00 Private Nurseries Monday-Saturday 9:00-17:00 (Extended hourly care may be provided for one hour, either starting one hour earlier or ending one hour later the the regular hours depending on circumstances (fee-charging) )

■Basic Charge per day (Including meal and drink charges) Households receiving Children between the ages of six months and two years 3200 yen welfare or exempted Children at the age of three years 1900 yen from city tax payment Children between the ages of four and five years 1800 yen are charged 400 yen per day. ■When nursing is needed on an off day When parents have to work on a Sunday or holiday and require care for their children, please ask: Izumi City Children’s Welfare and Planning Office ☎0725-99-8137 Center for Early Childhood Education and Care “Shin Komyoike Kindergarten” ☎0725-55-2199

4．Care for Sick or Convalescent Children (Children’s Welfare and Planing Office ☎0725-99-8136)

When children enrolled in nurseries or elementary schools in Izumi City fall ill or injured, they can be temporarily taken care of at the following facilities. (Fee-charging, with a reservation necessary)

Care for Nakajima Clinic Sick Children 2500 yen per day Pediatric/Cardiovascular (third graders 2-7-86 Karakuni-cho Mon-Fri. (4000 yen per day Deps, of elementary ☎0725-51-0037 8:30-18:00 for non-Izumi City Sick child care unit school or residents) “Poppo” younger) Care for 1-4-1 Ayumino 2400 yen per day Convalescent ☎080-3850-1492 for children aged Children Oiki Ladies Clinic, ※ In the case of fever Mon-Fri. less than three (third graders Convalescent child care or isolation needed, 7:30-19:30 1000 yen per day of elementary provider “Bambini” please make a prior for children aged school or contact. three or older younger) ※Households exempted from taxation or receiving welfare will pay lowere fees. ※Please confirm necessary items to take or others when you make a reservation by phone.

5．Short Stay and Twilight Stay

The service is offered when parents find it difficult to take care of their children due to illness or Children aged 24 hours per day, Short Stay need to care for the elderly or less than 18 Up to seven days others, or when mother and child need a temporary shelter in an emergency. The service is offered to students of a single-parent household when Elementary their parents come home late due 6:00 pm -10:00 pm Twilight Stay school students to work, or find it difficult to do household chores or oversee their children. ※It is necessacry to apply for the service at the Children’s Welfare and Planing Office beforehand. ※When you apply, the personal seal (or signature) , Health insurance card, etc. are necessary. ※Fees differ depending on your income. ※Both Short Stay and Twilight Stay services require the parent to bring and pick-up the child.

Izumi City Children’s Welfare and Planning Office ☎0725-99-8136

6-7 Elementary School, Junior High School, and other Compulsory Education School

1．Compulsory Education (Izumi City Board of Education Guidance Office ☎0725-99-8159) In the Japanese education system, compulsary education is 9 years, from elementary to junior high school. During this time, the tuition and textbooks are free and you can go to designated public schools. However, you need to pay for other necessities such as lunch fees and extra-curricular activities fees.

《School Calender 》 st ■Elementary school education or the Early April-Late July 1 Term first half of compulsory school Late July-end of August Summer Break education starts in April of the year September –Late December 2nd Term when a child becomes 6 years old.

Late December-Early January Winter break Junior high school education or the rd ■ Early January-Late March 3 Term second half of compulsory school Late March-Early April Spring Break eduation starts in April of the year when a child turns 12 years old.

Children of Japanese nationality will be sent a notice from the local school board informing them of the school they are to attend and the date of their first day of school. They will enter the school stated on the notice on the designated date. Children of foreign nationalities will receive a similar notification upon sending a request to the local board of education for a child of a foreign nationality to attend a Japanese public elementary, junior high, or compulsory education school (in the case of new admission). Also those who have completed their residence registration will be sent a notice from the local school board informing of the school when their children reach the age for primary education. Please hand in the notification after filling necessary information. It is possible to enter a school in the middle of the school year. Consult with the local municipality's board of education for more details.

2．After Compulsory Education Once compulsory education is completed, children may go to high school. There are various types of high schools in Japan including "academic" high schools that offer a wide variety of courses and other types, including “technical/vocational” institutions that primarily offer learning in one area of specialty. To know the requirement for entering a publich high school, contact the Osaka Prefecture Education Bureau, or the High School Education Division of the city where the school is located. For private schools, please contact each school.

3．Elementary School Admission for Children of Multiple Nationalities If either of the parents of the child is a foreigner, it is possible that the child has multiple citizenship, a Japanese and a foreign citizenship. If the child is registered as Japanese, based on his/her Japanese citizenship, the Izumi City Board of Education will send his/her family a notification of admission to a Japanese elementary school or compulsory education school before the start of the fiscal year when the child becomes 6 years old. If a child has multiple citizenship, he/she may be able to go to other schools (Ethnic school or International School) and get education, aside from Japan’s compulsory education, after completing certain procedures.

4．School Transfer Procedures

■When Moving In ・Please take the moving in procedures at the Public Service Office. Bring a copy of the Resident Move Notification to the Board of Education Guidance Office and complete the procedures. ※You can also take the procedures at the Izumi City Plaza Branch Office. ・Get the Notice of Change from the Board of Education Guidance Office or Izumi City Plaza Branch Office, and submit it to the designated school your child will transfer to, together with the “Certificate of Enrollment” and ”Textbook Allowance Certificate” you received from the previous school. ※If the student is enrolled or wants to be enrolled in a national or private school, please contact the school individually. ■Transferring to another school because of the change of address within the city ・Please get a ”Certificate of Request for School Transfer” from the principal. ・Take the moving in procedures at the Public Service Office, bring a copy of the Resident Move Notification to the Board of Education Guidance Office and make an application. ※You can also apply at the Izumi City Plaza Branch Office. ・Get two copies of the notification of transfer ( for Moving out and Moving in) from the Board of Education Guidance Office or Izumi City Plaza Branch Office and submit the notice (Moving out) to the school the child had been attending. Please get a “Certificate of Enrollment” and “Book Allowance Certificate”. ・Attach the “Certificate of Enrollment” and “Book Allowance Certificate” to the Notice of Transfer (Moving in) that you got from the Board of Education Guidance Office and submit the documents to the designated school. ■When Transferring to a School Outside the City ・Please get a ”Certificate of Request for School Transfer” from the principal. ・Take the moving out procedures at the Public Service Office (possible from two weeks before the move). Bring a copy of the Resident Move Notification to the Board of Education Guidance Office and complete the procedures. ※You can also take the procedures at Izumi City Plaza Branch Office. ・Please get the Notification of Transfer (Moving out) at the Board of Education Guidance Office or Izumi City Plaza Branch Office, get a “Certificate of Enrollment” and “Book Allowance Certificate” from the school your child had been attending. ・Please submit the the certificates to the municipality your will move to and complete the moving in procedures.

Izumi City Board of Education Guidance Office ☎0725-99-8159

5．Afterschool Care for Schoolchildren (Nakayoshi Club) This is a program for elementary students in the first to sixth grade whose parents or other family members are not at home during afterschool hours at least three times a week because of work or others. It aims to improve the healthy growth of the children by providing a safe and proper place to play and to live. 【Open Hours 】 Weekdays: end of class-7:00 p.m. Saturday, Spring, Summer, and Winter Holiday periods: 8:00 a.m.-7:00 p.m. ※If you wish to extend the service beyond 6:00 pm till 7:00 p.m., a separate application and additional fees are necessary. ※The day and time may change because of school events. Izumi City Lifelong Learning Division ☎0725-99-8159

6．When Schooling is Difficult ■Admission Support System For families who find it difficult to send their child to a public elementary or junior high school, a compulsory education school or junior high school night school because of financial reasons, they can receive some financial support necessary for the child to go to school. ※There is an income limit. Izumi City Board of Education Guidance Office ☎0725-99-8159 ■Scholarship Program Students who have difficulty to enroll in a public or private high school because of financial reasons can receive a scholarship (no interest). ※There are requirements and an income limit. Izumi City Board of Education Guidance Office ☎0725-99-8160

7．Japanese Language Support ■Language Supervisor Support for learning the Japanese language at school is given to returnee students and foreign students who have come to Japan. Please inquire for details. Izumi City Board of Education Guidance Office ☎0725-99-8160 ■Japanese Salon You can learn about the Japanese language and life in Japan. Participation is free. rd Thursday: 7:00 pm-8:30 pm Assembly Room on the 3 floor, Futur Izumi rd Friday: 6:30pm-8:00 pm Study Room on the 3 floor, Izumi City Plaza Making an application beforehand is necessary if you want to participate. Izumi City Office of Human Rights and Gender Equality Affairs ☎0725-99-8115

8．Multilingual Information about Elementary Schools and Junior High Schools ■Osaka Prefectural “School Life Support Information” The Osaka Prefectural Education Bureau has offered on the website below, “School Life Support Information” to support the school life of returnee students and foreign students who come to Japan.

URL http://www.pref.osaka.lg.jp/shochugakko/kikoku/

・Multilingual School Life Support Information There is a variety of information available. “Information for Students” is mainly about school life and possible future plans, while “Information for Guardians” is about admission procedures, interpretaion, scholarship support systems, consultation about absenteeism, etc.

Languages: Japanese, English, Chinese, Korean, Vietnamese, Thai, Filipino, Portuguese, Spanish, Russian, and Indonesian

・Multilingual Versions of Preparation for Admission to Elementary School Guidebook Languages: Japanese, English, Chinese, Korean, Vietnamese, Thai, Filipino, Portuguese, Spanish, and Russian

・“Choosing your Career, Choosing your Future” (Material for Junior High school students for deciding their future) Languages: Japanese, English, Chinese, Korean, Vietnamese, Thai, Filipino, Portuguese, Spanish, and Russian

■Guidebook for Starting School A Guidebook for school admission made by the Ministry of Education, Culture, Sports, Science and Technology

URL http://www.mext.go.jp/a_menu/shotou/clarinet/003/1320860.htm Languages: English, Chinese, Korean, Vietnamese, Filipino, Portuguese, and Spanish

9．List of Elementary Schools, Junior High Schools and Compulsory Education School in Izumi City

Name Address Telephone Number (0725 ) 【Elementary School 】 Kokufu Elementary School 2-5-20 Fuchu -cho 41 -0095 Wake Elementary School 4-9-1 Wake -cho 44 -2253 Hakata Elementary School 2-24 -22 Hakata -cho 41 -0096 Ikegami Elementary School 3-14 -45 Ikegami -cho 45 -3840 Kurodori Elementary School 1-6-5 Kurodori -cho 43 -0838 Ashibe Elementary School 224 -3 Ashibe -cho 41 -0097 Kita Ikeda Elementary School 1670 Ikeda Shimo -cho 55 -0169 Ibukino Elementary School 3-3-1 Ibukino 57 -0035 Minami Ikeda Elementary 181 Nouke-cho 55-0076 School Midorigaoka Elementary 3-4-1 Midorigaoka 54-2366 School Aoba Hatsugano Elementary 1-50-1 Hatsugano 53-3990 School Kita Matsuo Elementary School 3-3-19 Karakuni -cho 54 -0066 Yokoyama Elementary School 183 Kitad anaka -cho 92 -0061 Minami Yokoyama Elementary 1506 Chichioni-cho 99-0004 School Saiwai Elementary School 2-3-1 Saiwai 44 -2330 Shinoda Elementary School 2-8-17 Onoi -cho 43 -1007 Tsuruyamadai Kita Elementary 1-9-1 Tsuruyamadai 44-1503 School Tsuruyamadai Minami 4-1-1 Tsuruyamadai 43-1717 Elementary School Komyodai North Elementary 1-35-1 Komyodai 56-6700 School Koumyoudai South Elementary 3-8-1 Komyodai 56-3200 School 【Junior High School 】 Izumi Junior High School 1-2-1 Hakata -cho 41 -0094 Gosho Junior High School 1-14 -35 Terakado -cho 44 -2256 Ishio Junior High School 930 Man -cho 55 -0157 Kita Ikeda Junior High School 3-4-1 Ibukino 57 -0081 Minami Ikeda 226 Kajiya-cho 56-5211 Junior High School Makio Junior High School 198 Butsunami -cho 92 -0004 Tomiaki Junior High School 2-2-89 Tomiaki -cho 45 -3000 Shinoda Junior High School 1-1-1 Tsuruyamadai 41 -2250 Komyodai Junior High School 1-28 -1 Komyodai 56 -3220 【Compulsory Education School 】 Minami Matsuo Hatsugano 6-45-1 Hatsugano 51-7162 Gakuen ※All the elementary and junior high schools, and the compulsory education school listed here, except for Minami Yokoyama Elementary School, are designated as evacuation sites in case of a disaster.

7 Transportation 7-1Transportation Facilities 1．Trains （JR, Private Railways, Subway ） You can purchase tickets at automatic ticket machines. From the price chart, check the price of a journey to your destination before buying tickets. If you buy the wrong (fare amount) ticket, ask a station staff person to change it before you go through the ticket gate. Also, other services below are available. ・ICOCA: Pre-paid (IC) card for JR train service. If you charge the card before boarding a train, you can use it for railways and buses all over Japan with the IC mark, including transportation covered by PITAPA. ・PITAPA : Post-pay (IC) card for private railways, subway and bus services in the Kansai Area. JR train services are excluded. ・Train pass and Coupon tickets: Discount is available, if you buy a train pass, coupon tickets or a ticket for a certain area. Coupon tickets consist of 11 tickets, and season ticket train passes are valid for 1, 3 or 6 months.

2．Fixed-Route Buses There are no conductors on regular fixed-route buses. Please check the destination of the bus before you get on. Destination is displayed above bus windows on the front and rear (in Japanese). Fare is either flat-rate or changed depending on distance. If a flat-fare system is not applied, you need to get a ticket with a number when you get on board. Please check the number on the sheet and the fare chart, then deposit the fare into the fare collection box when you get off. Please carry coins for the bus fare. When you want to get off, push one of the stop buttons (near seats, etc.) after the announcement of the next stop is made.

3．Taxis When hailing a taxi, signal the driver by raising your hand. Available taxis will display a red vacancy light (“Kuusha”) in front. Hail a taxi where the driver can safely pull over and park. There are taxi stations in front of train stations. When you get in a taxi, clearly tell the driver your destination. It is convenient to have a note or map to the destination. Fares are determined by distance and time of the ride. Be careful about using ¥5,000 or ¥10,000 bills, because drivers may not have change.

4．Lost and Found Information at Transportation Facilities

Name Address Telephone Number JR Izumi Fuchu Station 1-1-18 Fuchu-cho 0570-00-2486 Nankai Bus Koumyou-ike 1-39 Koumyoudai 0725-56-3931 Business Office Semboku Rapid Line Izumi 5-1-1 Ibukino 0725-55-5333 Chuo staion

7-2 Bicycles ■Purchasing Bicycles You can buy a bicycle at a bicycle shop or DIY stores. You must register your bicycle at the shop where you bought it. Also, an ordinance of Osaka Prefecture requires bicycle owners to subscribe to insurance. (You are charged for the registration or subscription)

■Parking Bicycles Park your bicycle in places that will not block the passage of pedestrians. There are particular areas especially in the vicinity of stations where, by ordinance, bicycles cannot be left. When you leave your bicycle in such places, it makes it difficult for particularly the elderly and visually impaired to use the station. If you disobey the ordinance, your bicycle will be forcibly transferred to a specified storage facility. Once this has happened, note that you may have to pay a charge for the storage/transfer to get your bicycle back. Your bicycle is stored for a limited period from the date of transfer, so please pick up your bicycle during that period. If your bicycle is transferred to such a storage facility, tell a municipal official when and where you had parked your bicycle before transferred and ask for the place to pick it up, fees and opening hours.

Izumi City Road and River Planning Office ☎0725-99-8145

■If your Bicycle has been Stolen If your bicycle has been stolen, go to the nearest police box and report it. When your bicycle is found, the police will contact you. Write your address and name on the bicycle. Izumi Police Department ☎0725-46-1234

■Do not Take Discarded Bicycles Even if the bicycle is discarded, there is a possibility that it is a stolen bicycle left there. If there was a stolen report and you got caught riding that bicycle, you could get into trouble, so don’t take any bicyle that is discarded.

■Traffic Rules Bicycles are to be ridden on the left side of the roadway. Bicycle riders must obey traffic signals along with cars. Double riding is prohibited (except an adult at the age of 16 or over riding with an infant under 6 years old in a proper child seat). Basically, bicycles should not be ridden on sidewalks except for those showing signs stating it is allowed. However, there are locations where it may be dangerous to ride a bicycle on the road, and in such places bicycles can use the sidewalks. In that case, ride away from the center of the sidewalk and stay on the edge of the sidewalk, near the side of the road. When you are likely to block or hinder a pedestrian, halt or get off the bicycle. Always keep your light on when riding at night. In Osaka prefecture, it is prohibited to ride on a bicycle while using a mobile phone.

7-3 Driver’s License In Japan, you need a driver’s license to drive a car or motorbike. When driving, you must have your driving license with you and keep your registration papers in the car.

1．Converting your Foreign Driver’s License to a Japanese Driver’s License For details, please inquire with the driver’s license testing center (Kadoma, or Komyoike).

Kadoma Driver’s License Center 23-16 Ichiban-cho, Kadoma City ・Get off at the “Furukawabashi” Station on the Keihan Line →Take Keihan Bus and get off at the “Menkyo Shikenjo Mae” ・Take a 15-minute walk (about 1.2 km) from the “Furukawabashi” Station on the Keihan Line ☎06-6908-9121 Komyoike Driver’s License Center 5-13-1 Fuseya-cho, Izumi City Take a 5-minute walk (about 400m) from the “Koumyouike” Station on the Semboku Rapid Line ☎0725-56-1881

■Requirements for Conversion (All requirements must be met.) ・ Have a valid foreign driver’s license ・ Verify (via his/her passport or driver’s license) that the applicant had continuously stayed in a foreign country for over three years after getting the driver’s license of that country ・ His/her current address is registered in Osaka Prefecture ⇒ You can make the application at the Driver’s License Center administered by the prefectural police department that has jurisdiction over the area you live in. A person living in Osaka Prefecture can apply at the Koumyouike Driver’s License Center or the Kadoma Driver’s License Center. ■Necessary documents ・ Foreign Driver’s License (If it does not bear the date of issuance, or if you have multiple types of driving licenses, you need to show a certificate of your license records that read the issuance date of your driving license of each type. ・ A copy of your foreign driver’s license on both sides ・ A publicly certified Japanese translation of your foreign driver’s license （available at the embassy or consulate in Japan of your country, or the Japan Automobile Federation (JAF) ＜Osaka Branch, Kansai Headquarters, Automobile Federation ＞ (JAF Osaka Office ☎072-645-1300) ・Passport (If you have renewed it recently, the old passport is also necessary) If there is no stamp of the country where the license was issued on the Passport, a document to prove that you have resided there may be necessary. (People who have a driver’s license from the EU area will definitely need a certification of residence) ・A copy of your Passport (Copy of all pages is necessary except the blank ones) ・A copy of your Resident Certificate, with your nationality listed on it （If you are not eligible to register as a Resident under the Basic Resident Registration Law, a copy of documents proving that you are staying at the address you are using in application, such as the Resident Card ） ⇒The Alien Registration Card is not accepted. (Continued on to the next page)

・One piece of your photo (3cm×2.4cm in size, without head gear, facing forward, from the chest up and with no background, within 6 months from the shooting date) ・Writing utensils (black or blue ball-point pen) ・Handlign fee ◎A person who has had a Japanese Driver’s License before which is now invalidated must also bring that drivier’s license. ◎If applying for multiple licenses, it is necessary to have the same number of copies of the documents for each application. ◎Bring someone who can interpret for you if you cannot speak Japanese well. ◎As a result of examination, other documents, aside from what is mentioned above, may be required. For details about necessary documents, handling fee, examination, etc. please inquire directly to the Driver’s License Center (refer to the previous page).

2．Translation of your Foreign Driver’s License The Japan Automobile Federation (JAF) provides translation services for foreign driver’s licenses for a fee. 【Necessary documents 】・Your foreign driver’s license (As a rule, the original one. In the case of a driver’s license from China, the auxilliary page is necessary, while for a driver’s license from the Philippines, the Official Receipt, is necessary.) ・A copy of Resident Certificate or Resident Card (Only needed if your license is written in Arabian and Russian, or if your license is issued in Korea, Thailand, Myanmar, etc.)

Japan Automobile Federation Osaka Office (JAF) 2-1-5 Nakahozumi, Ibaraki-shi Osaka (about a 10 min. walk from the JR Ibaraki station) ☎072-645-1300 URL http://www.jaf.or.jp/inter/index.htm

3．Driving Rules in Japan The Japan Automobile Federation (JAF) issues “Rules of the Road” in English, Spanish, Portuguese, and Chinese for a fee.

4．Getting a New Japanese Driver’s License There are two ways of getting a new driver’s license in Japan. ・At the Driver’s License Center you will take a competency test, written and practical test. After passing, you will attend a lecture. ・You will practice driving at a driving training school, pass a practical test and after graduation, you will take a competency test and written test and pass. ◎To know more about the requirements for getting the different types of driving licenses, handling fee, etc., please inquire directly to the Driver’s License Center (refer to the previous page). ◎Please inquire directly to training schools about their fees.

8 When in Trouble When you are troubled by anything, do not worry about it alone, but seek consultation. It will be kept confidential.

Osaka Information Service for Foreign Residents (Consultation about residential status, labor, medical treatment, living, etc.) Consultation hours 9:00-17:30 (Mon.-Fri. ※excluding holidays) Address 5th Floor, MyDome Osaka, 2-5 Hommachibashi, Chuo-ku, Osaka City Telephone Number 06-6941-2297 E-mail [email protected] URL http://www.ofix.or.jp/life/index.html

1．Problems in Life For people who have problems with living, there are the following helping systems. Please inquire about the details. ① Self-Support assistance for Needy People Job hunting or legal consultation towards self-support is given to people who are financially troubled and find it difficult to maintain a minimal living standard just before they start to seek welfare. Izumi City Living Support Center ☎0725-99-8100 ②Welfare system For people who cannot work because of their sickness or disabilities, or people who have difficulty in earning a minimum level of living expenses despite their efforts, the Japanese government has offered a program that ensures them a minimal living standard and at the same time provides the necessary support to help them live on their own. Before receiving welfare, however, you need to explore every possible means, by utilizing your own resources, assets, or abilities, as well as asking for help from people obligated to give you support. Izumi City Life and Wellness Division ☎0725-99-8134 ③Special Loan for Social Welfare A system where you can borrow money if you are temporarily in need, such as being sick or being unable to pay rent. The loan is to help you improve your life and be independent. (There is a screening to receive the loan.) For foreigners, permanent residents and long term residents can apply. Social Welfare Council ☎0725-43-7513

2．When you Want to Consult a Lawyer (Osaka Bar Association) Foreigners’ Human Rights Telephone Consultation 2nd / 4th Friday Free ☎06-6364-6251 English, Korean, and Chinese 12:00-17:00 available 5400 yen When your Every Friday income is 13:00-16:00 General Legal Consultation lower than a Max. 30 min. ☎06-6364-1248 ※Interpretation is free certain (60 minutes with level, interpretation) consultation is free

9 Contacts

■Consultation Offices

Do not worry alone. Feel free to consult us. (Confidential / Consultation is free unless otherwise specified.)

Consultation regardin Domestic Violence (DV) Osaka Prefecture Women’s Consultation Center Mon-Fri 9:00-17:30 ※For foreigners (excluding holidays and the year-end and new year holiday period) URL http://www.pref.osaka.lg.jp/joseisodan/shokai.html ☎06-6949-6181 (Languages: English, Chinese , Korean, Spanish, Portuguese, Thai, Filipino, and Vietnamese) Osaka Prefectural Kishiwada Child-Family Center Mon-Fri 9:00-17:45(excluding weekends, holidays, and the year-end and ☎072-441-7794 new year holiday period) Izumi Police Department ※For emergency, 110 24 hours ☎0725-46-1234 Stalker Victims Consultation Stalker 110 (Osaka Prefectural Police Headquarters) 24 hours ☎06-6937-2110 Izumi Police Department 24 hours ☎0725-46-1234 Consultation about Life and Troubles Osaka International House Foundation Information Counter for Foreign Residents Everyday 9:00-21:00 (Languages: English, Chinese, and Korean) URL http://www.ih-osaka.or.jp/ ☎06-6773-6533

Osaka Information Service for Foreign Residents Osaka Foundation of International Exchange Mon-Fri 9:00-17:30 (Languages: English, Chinese, Korean, Spanish, Portuguese, Thai, ☎06-6941-2297 Filipino, and Vietnamese) An interpreter is available Consultation via E-mail (Languages: Japanese and English) by tri-phone. [email protected] URL http://www.ofix.or.jp/life/index.html Izumi City Living Support Center (Citizen Consultation / Japanese Only) Law, multiple debts, registration, inheritance, contracts (by appointment) ☎0725-99-8100 Kansai Lifeline Mon.-Sat. 10:00-19:00 (Languages: Taiwanese, and Standard Chinese) URL http://www.geocities.jp/kansaiseimeisen/ ☎06-6441-9595

Immigration / Residential Status Foreign Residents Information Center Osaka Main Office ☎0570-013904 Mon-Fri 8:30-17:15 (Languages: English, Korean, Chinese, Spanish, and (PHS IP Calls from Portuguese) ・・ overseas ☎03-5796-7112) URL http://www.immi.moj.go.jp/index.html

Osaka Immigration Bureau Mon-Fri 9:00-17:30 (Reception ends at 16:00) URL http://www/immi-moj.go.jp/ (Languages: English, Korean, Chinese, Spanish, and Portuguese) Job Hunting Osaka Employment Service Center for Foreigners Mon-Fri 13:00-18:00 (Languages: English, Chinese, and Portuguese) Tue./ Thur. 13:00-18:00(Language: Spanish) ☎06-7709-9465 URL http://osaka-foreigner.jsite.mhlw.go.jp/ Hello Work Sakai Mon-Fri 13:00-17:00 ☎072-222-5049 URL (Languages: (Mon./Tue.) Chinese, (2nd and 4th Wed./ Fri.) Spanish, If interpretation is (Thur.) Portuguese) necessary, please call http://osaka-hellowork.jsite.mhlw.go.jp/list/sakai/madoguchi beforehand _goannai.html Izumi City Labor Support Consultation (Japanese Only) Commerce and Labor Office Mon.-Fri. 9:00-17:15 nd Izumi City Plaza South Bldg. 2 Floor Mon. 13:00-16:30 Yu Yu Plaza Tue. 13:00-16:30 ・ ☎0725-99-8124 Izumi City Nanbu Region Center Thu. 13:00-16:30 Izumi City Hokubu Region Center Fri. 13:00-16:30

Medical Treatment AMDA Internation Medical Information Center Osaka Office Mon-Fri 9:00-17:00 (Languages: English, Spanish, and Chinese) URL http://amda-imic.com/ ☎050-3598-7574

AMDA Internation Medical Information Center Tokyo Everyday 9:00-20:00 (Languages: English, Chinese, Korean, Spanish, and Thai) Monday, Wednesday, Friday 9:00-17:00 (Language: Portuguese) ☎03-5285-8088 Wednesday13:00-17:00 (Language:Filipino) Thursday 13:00-17:00 (Language:Vietnamese)

Center for Health and Human Rights Migrants (Consultation about HIV and Sexually Transmitted Diseases ) Tue. 16:00-20:00 (Languages: English, Spanish, and Portuguese) Wed.16:00-20:00 (Language: Thai) Thur.16:00-20:00 (Languages: Filipino and English) ☎06-6354-5901 URL http://www.charmjapan.com/

Human Rights Osaka Legal Affairs Bureau Human Rights Protection Division Foreign Language Human Rights Consultation Hotline Weekdays 9:00-12:00 ／13:00-16:00 (Language: English) ☎0570-090911 Weekdays 9:00-12:00 ／13:00-16:00 (Language: Chinese) ☎0570-050110 Osaka Bar Association Foreigners’ Human Rights Telephone Consultation nd th 2 and 4 Fri. 12:00-17:00 (Languages: English, Chinese, and Korean) ☎06-6364-6251

Law Osaka International House Foundation Information Center st rd 〔Twice a month (1 and 3 Wed.) 〕 Languages: English, Chinese, and Korean st rd By appointment Odd numbered month 1 and 3 Wed. 13:00-16:00 st rd ☎06-6772-1127 Even numbered month 1 Wed. 13:00-16:00 ／3 Wed.17:00-20:00

Osaka Bar Association General Legal Consultation Every Friday13:00-16:00 30-min. system (60 mins. if with interpretation) 5400 yen ☎06-6364-1248 ※if financial resources are below a certain point, it is free ※Consultation is paid

Korean Legal Support Center Mon.-Sat. 9:00-18:00 (Language: Korean ) ☎06-6731-3520

Visa Consultation Osaka International House Foundation Information Center 2nd Wed.13:00-16:00 (Languages: English, Chinese, and Korean) By appointment 4th Wed.17:00-20:00 (Languages: English, Chinese, and Korean) ☎06-6772-1127

OSAKA GYOSEI-SHOSHI LAWYERS ASSOCIATION (Japanese Only ・appointment not necessary) st 1 Wed.13:00-15:00 ※ About Immigration Bureau (VISA) , Naturalization ☎06-6943-7501

Labor Ministry of Health, Labor and Welfare Foreign Worker’s Consultation Hotline Mon-Fri10:00-12:00 ／13:00-15:00 (Language: English) ☎0570-001701 Mon-Fri10:00-12:00 ／13:00-15:00 (Language: Chinese) ☎0570-001702 Mon-Fri10:00-12:00 ／13:00-15:00 (Language: Portuguese) ☎0570-001703 Tue./ Thur./ Fri.10:00-12:00 ／13:00-15:00 (Language: Spanish) ☎0570-001704 Tue./ Wed.10:00-12:00 ／13:00-15:00 (Language: Tagalog) ☎0570-001705 Osaka Labor Bureau Consultation Corner for Foreign Workers 9:00-12:00 ／13:00-17:00 Mon. and Wed. (Language: English) Wed. and Thur. (Language: Portuguese) ☎06-6949-6490 Wed. (Language: Chinese)

Migrant Worker Research Group Legal Consultation for Foreign Workers Mon.-Fri. 10:00-17:00 (Languages: English, Chinese, Portuguese, Spanish, Vietnamese, Tagalog) ※You can consult a lawyer through an interpreter. ※Telephone reception is only in Japanese, but if you give your name, ☎06-4708-3631 telephone number, and preferred language, you will be contacted again through an interpreter. URL http:// www.migrant-worker.org/annai.htm

Izumi City Labor Consultation (Japanese Only ・By appointment) nd Commerce and Labor Office 2 Fri. 13:00-16:00 nd st ☎0725-99-8124 Izumi City Plaza South Bldg. 2 Floor 1 Sun. 13:00-16:00

Labor Standards Office Osaka Chuo Jurisdiction over: Chuo-ku, Higashinari-ku, Joutou-ku, 【 ☎06-6941-0451 Tennouji-ku, Naniwa-ku, Ikuno-ku, Tsurumi-ku 】 Temma 【Kita-ku, Toshima-ku, Asahi-ku 】 ☎06-6358-0261 Nishinoda 【Konohana-ku, Nishiyodogawa-ku, Fukushima-ku 】 ☎06-6462-8101 Higashi Osaka 【Higashi Osaka City, Yao City 】 ☎06-6723-3006 Sakai 【Sakai City 】 ☎072-238-6361 Northern Osaka 【Moriguchi City, Hirakata City, Neyagawa City, Daito ☎072-845-1141 City, Kadoma City, Shijonawate City, Katano City 】 Ibaragi 【Ibaragi City, Takatsuki City, Suita City, Settsu City, Mishima ☎072-623-2551 Miyakojima Honmachi 】 Southern Osaka 【Suminoe-ku, Sumiyoshi-ku, Nishinari-ku, Abeno-ku, ☎06-6653-5050 Higashi Sumiyoshi-ku, Hirano-ku 】 Western Osaka 【Nishi-ku, Minato-ku, Taisho-ku 】 ☎06-6531-0801 Yodogawa 【Higashi Yodogawa-ku, Yodogawa-ku, Ikeda City, Toyonaka ☎06-6350-3991 City, Minoh City, Toyono-gun 】 Kishiwada 【Kishiwada City, Kaizuka City, Izumisano City, Sennan City, ☎072-431-3939 Sennan-gun, Hannan City 】 Habikino 【Tondabayashi City, Kawachi Nagano City, Matsubara City, Kashiwara City, Habikino City, Fujiidera City, Osaka Sayama City, ☎072-956-7161 Minami Kawachi-gun 】 Izumiotsu 【Izumiotsu City, Izumi City, Takaishi City, Semboku-gun 】 ☎0725-32-3888 Consultation about Consumption Izumi City Consumer Affairs Center (Japanese Only) ☎0725-47-1331 Mon-Fri 9:00-17:15 ※Regarding a cooling-off system, etc. or ☎188 Consultation about Child Rearing Izumi City Child Rearing Telephone Consultation (Japanese Only) Mon-Fri 9:00-17:00 ※Regarding general problems of children and development of children Child-Care Support Center “Blanco” ☎0725-45-7010 Child-Care Support Center “Crear” ☎0725-55-8355 Local Child-Care Support Center “Happy Land” ☎0725-41-5333 Child-Care Support Center “Hikari Greenwell”, at Authorized Center for ☎0725-56-2002 Early Childhood Education and Care Child-Care Support Center “Ohisama”, at Authorized Center for Early ☎0725-90-2501 Childhood Education and Care, Yokoyama Kinomi Nursery School Mother and Child, Father and Child Self-Support Consultation (Japanese Only) Child Support Division Mon-Fri 9:00-17:15 ☎0725-99-8136 ※Conducting job hunting support for single parents and widows Mother and Child Health ・Child Rearing Consultation (Japanese Only) Health Center Mon-Fri 9:00-17:15 ☎0725-47-1551 Health and Welfare Center Mon-Fri9:00-17:15 ☎0725-57-6620 Child Rearing Consultation Center (Japanese Only) Children’s Supportive Division Mon-Fri 9:00-17:15 ※About various family problems of households with children aged ☎0725-99-8135 between 0 and 17

■List of Consulates General (Kansai) and Embassies 1. Consulates - General and Consulates in Kansai Consulate-General, Consulate Address TEL Australia MID Tower Twin 21, 16F 2-1-61 06-6941-9271 Australian Consulate-General Shiromi, Chuo-ku,Osaka China 3-9-2 Utsubohonmachi, Nishi-ku, Consulate-General of the 06-6445-9481 Osaka People's Republic of China France 8 Yoshida Izumidono-cho, Consulate-General of France in 075-761-2165/2988 Sakyo-ku, Kyoto Osaka-Kobe Germany Umeda-Sky Bldg. Tower East. 35F Consulate-General of the 1-1-88-3501, Oyodonaka, Kita-ku, 06-6440-5070 Federal Republic of Germany in Osaka Osaka India Senba-I. S. Bldg. 10F. 1-9-26 Consulate-General of India in 06-6261-7299 Kyutaroh-cho, Chuo-ku, Osaka Osaka Indonesia Intes Bldg. 22F, 6-2-40, Consulate-General of the 06-6449-9898 Nakanoshima, Kita-ku, Osaka Republic of Indonesia in Osaka Italy 17F, Nakanoshima Festival Tower Consulate-General of Italy in 2-3-18, Nakanoshima, Kita-ku, 06-4706-5820 Osaka Osaka Korea 2-3-4 Nishi Shinsaibashi, Chuo-ku, Consulate-General of the 06-6213-1401 Osaka Republic of Korea in Osaka Mongolia Bakuromachi Estate building 3F, Consulate-General of Mongolia 1-4-10 Bokuromachi, Chuo-ku, 06-4963-2572 in Osaka Osaka Netherlands 8F-B Heiwa Bldg. 1-chome, Royal Netherlands 06-6484-6000 Kitahama, Chuo-ku, Osaka Consulate-General in Osaka Pakistan 4F H1, Asia Pacific Trade Center Consulate of the Islamic ITM, 2-1-10, Nankokita, 06-6569-3106 Republic of Pakistan in Osaka Suminoe-ku, Osaka Panama Yamamoto Bldg. 7F. 71 Kyomachi, 078-392-3361 Consulate of the Republic of Chuo-ku, Kobe /3362 Panama in Kobe Philippines Consulate-General of the Twin 21 MID Tower24F. 2-1-61 06-6910-7881 Republic of the Philippines in Shiromi, Chuo-ku, Osaka Osaka Russia Consulate-General of the 1-2-1 Nishi-Midorigaoka, Toyonaka 06-6848-3451/3452 Russian Federation in Osaka Thailand Bangkok Bank Bldg. 4F, 1-9-16 Royal Thai Consulate-General 06-6262-9226/9227 Kyutaro-cho, Chuo-ku, Osaka in Osaka United Kingdom Midosuji Grand Tower Bldg. 19F. British Consulate-General in 3-5-1 Bakuro-machi, Chuo-ku, 06-6120-5600 Osaka Osaka

U.S.A American Consulate-General in 2-11-5 Nishitenma, Kita-ku, Osaka 06-6315-5900 Osaka-Kobe Vietnam Consulate-General of the 4-2-15 Ichinocho Higashi, 072-221-6666 Socialist Republic of Viet Nam Sakai-ku, Sakai City in Osaka

2. Embassies and Honorary Consulates in Japan (when no consulate-general in Kansai) Asia Embassy TEL Bangladesh Embassy of the People's Republic of Bangladesh 03-3234-5801 Brunei Embassy of Brunei Darussalam 03-3447-7997 Cambodia Royal Embassy of Cambodia 03-5412-8521 Laos Embassy of the Lao People's Democratic Republic 03-5411-2291/2292 Malaysia Embassy of Malaysia 03-3476-3840 Maldives Embassy of the Republic of Maldives 03-6234-4315 Myanmar Embassy of the Union of Myanmar 03-3441-9291/9294 Embassy of the Federal Democratic Republic of Nepal 03-3705-5558/5559 Nepal Embassy of the Democratic Socialist Republic of Sri Lanka 03-3440-6911/6912 Sri Lanka Singapore Embassy of the Republic of Singapore 03-3586-9111/9112 Embassy of the Democratic Republic of Timor-Leste 03-3238-0210/0215 Timor-LesteSot Honorary Consulate TEL Bhutan Honorary Consulate of the Kingdom of Bhutan 06-6227-4641

North America Embassy TEL Canada Embassy of Canada 03-5412-6200

Middle and South America Embassy TEL Argentine Embassy of the Argentine Republic 03-5420-7101/7105 03-5365-3407 Belize Embassy of Belize 03-3400-9106 (Consular section) Bolivia Embassy of the Plurinational State of Bolivia 03-3499-5441/5442 BRAZIL Embassy of the Federative Republic of Brazil 03-3404-5211 Brazil 03-3452-7561/7562/ Chile Embassy of the Republic of Chile 7585 Colombia Embassy of the Republic of Colombia 03-3440-6451 Costa Rica Embassy of the Republic of Costa Rica 03-3486-1812

Embassy TEL Cuba Embassy of the Republic of Cuba 03-5570-3182 Dominican Embassy of the Commonwealth of Dominica 03-3499-6020 Republic 03-3499-2800/3498- Ecuador Embassy of the Republic of Ecuador 3984 El Salvador Embassy of the Republic of El Salvador 03-3499-4461 Guatemala Embassy of the Republic of Guatemala 03-3400-1830 Haiti Embassy of the Republic of Haiti 03-3486-7096 Honduras Embassy of the Republic of Honduras 03-3409-1150 Jamaica Embassy of Jamaica 03-3435-1861 Mexico Embassy of the United Mexican States 03-3581-1131/1135 Nicaragua Embassy of the Republic of Nicaragua 03-3499-0400/0404 Paraguay Embassy of the Republic of Paraguay 03-3493-3071 Peru Embassy of the Republic of Peru 03-3406-4243/4249 Uruguay Embassy of the Oriental Republic of Uruguay 03-3486-1888/1750 Venezuela Embassy of the Bolivian Republic of Venezuela 03-3409-1501/1504 Honorary Consulate TEL Antigua and Honorary Consulate of Antigua and Barbuda in 03-3779-1341 Barbuda Tokyo

Europe Embassy TEL Albania Embassy of the Republic of Albania 03-3543-6861 Armenia Embassy of the Republic of Armenia 03-6277-7453 Austria Embassy of the Republic of Austria 03-3451-8281/8282 Azerbaijan Embassy of the Republic of Azerbaijan 03-5486-4744 Belarus Embassy of the Republic of Belarus 03-3448-1623 Belgium Embassy of the Kingdom of Belgium 03-3262-0191/0195 Bosnia and Herzegovina Embassy of Bosnia and Herzegovina 03-3556-4151 03-3465-1021 - 1024 Bulgaria Embassy of the Republic of Bulgaria /1026/1028/1030 Croatia Embassy of the Republic of Croatia 03-5469-3014 Czech Embassy of the Czech Republic 03-3400-8122/8123/8125 Denmark Royal Danish Embassy 03-3496-3001 Estonia Embassy of the Republic of Estonia 03-5412-7281 Finland Embassy of Finland 03-5447-6000 Georgia Embassy of Georgia 03-5575-6091 Greece Embassy of Greece 03-3403-0871/0872 Hungary Embassy of Hungary 03-5730-7120/7121

Embassy TEL Iceland Embassy of Iceland in Japan 03-3447-1944 Ireland Embassy of Ireland 03-3263-0695 Embassy of the Republic of 03-3589-1821/1826 Kazakhstan Kazakhstan (Consular section) Kosovo Embassy of the Republic of Kosovo 03-6809-2577 Kyrgyz Embassy of Kyrgyz Republic 03-3719-0828 Latvia Embassy of the Republic of Latvia 03-3467-6888 Lithuania Embassy of the Republic of Lithuania 03-3408-5091 Embassy of the Grand-Duchy of Luxembourg 03-3265-9621 ～9623 Luxembourg Macedonia Embassy of the Republic of (Former Yugoslav Macedonia 03-6868-7110 Republic of (Embassy of the Former Yugoslav Macedonia) Republic of Macedonia) Moldova Embassy of Republic of Moldova 03-5225-1622 Norway Royal Norwegian Embassy 03-6408-8100 Poland Embassy of the Republic of Poland 03-5794-7020 Portugal Embassy of Portugal 03-5212-7322 Romania Embassy of Romania 03-3479-0311/0313 Embassy of the Republic of San San Marino 03-5414-7745 Marino Serbia Embassy of the Republic of Serbia 03-3447-3571/3572 Slovak Embassy of the Slovak Republic 03-3451-2200/1033 Slovenia Embassy of the Republic of Slovenia 03-5468-6275 Spain Embassy of Spain 03-3583-8531/8532 Sweden Embassy of Sweden 03-5562-5050 Embassy of the Kingdom of Switzerland 03-5449-8400 Switzerland Tajikistan Embassy of the Republic of Tajikistan 03-6421-7455 Embassy of the Republic of Turkmenistan 03-5766-1150 Turkmenistan Ukraine Embassy of Ukraine 03-5474-9770 Embassy of the Republic of Uzbekistan 03-3760-5625 Uzbekistan Roma Vatican Official Embassy Vatican City 03-3263-6851 (Vatican) European Union Delegation of the European Union 03-5422-6001

Embassy TEL Honorary Consulate TEL Honorary Consulate-General of the Cyprus 03-3592-0611 Republic of Cyprus in Tokyo Honorary Consulate-General of the Malta 03-3460-2392 Republic of Malta Honorary Consulate-General of the Monaco 03-3211-4994 Principality of Monaco Honorary Consulate-General of Montenegro 03-5510-5511 Montenegro

Middle East Embassy TEL Afghanistan Embassy of Islamic Republic of Afghanistan 03-5574-7611 Bahrain Embassy of the Kingdom of Bahrain 03-3584-8001 Iran Embassy of the Islamic Republic of Iran 03-3446-8011/8015 Iraq Embassy of the Republic of Iraq 03-5790-5311 Israel Embassy of Israel 03-3264-0911 Embassy of the Hashemite Kingdom of Jordan 03-5478-7177 Jordan Kuwait Embassy of the State of Kuwait 03-3455-0361 Lebanon Embassy of the Republic of Lebanon 03-5114-9950 Oman Embassy of the Sultanate of Oman 03-5468-1088 Qatar Embassy of the State of Qatar 03-5475-0611~0613 Saudi Arabia Royal Embassy of Saudi Arabia 03-3589-5241 Syria Embassy of the Syrian Arab Republic 03-3586-8977/8978 Turkey Embassy of the Republic of Turkey 03-3470-5131/5135 UNITED ARAB EMIRATES United Arab Emirates 03-5489-0804 Embassy of the United Arab Emirates Yemen Embassy of the Republic of Yemen 03-3499-7151/7152

Africa Embassy TEL Embassy of the People's Democratic Algeria 03-3711-2661 Republic of Algeria Angola Embassy of the Republic of Angola 03-5430-7879 Benin Embassy of the Republic of Benin 03-6268-9360 Botswana Embassy of Botswana 03-5440-5676

Embassy TEL Burkina Faso Embassy of Burkina Faso 03-3485-1930 Cameroon Embassy of the Republic of Cameroon 03-5430-4985 Congo (the Republic of Congo) Embassy of the Republic of Congo 03-6427-7858

03-5454-1401 ～ Cote d'Ivoire Embassy of the Republic of Cote d'Ivoire 1403 Djibouti Embassy of the Republic of Djibouti 03-5704-0682 Egypt Embassy of the Arab Republic of Egypt 03-3770-8022/8023 Eritrea Embassy of the State of Eritrea 03-5791-1815 Embassy of the Federal Democratic Ethiopia 03-5420-6860/6861 Republic of Ethiopia Gabon Embassy of the Gabonese Republic 03-5430-9171 Ghana Embassy of the Republic of Ghana 03-5410-8631/8633 Guinea Embassy of the Republic of Guinea 03-3770-4640 Kenya Embassy of the Republic of Kenya 03-3723-4006/4007 Lesotho Embassy of the Kingdom of Lesotho 03-3584-7455 Liberia Embassy of the Republic of Liberia 03-3441-7720 Libya Embassy of Libya 03-3477-0701~0703 Madagascar Embassy of the Republic of Madagascar 03-3446-7252~7254 Malawi Embassy of the Republic of Malawi 03-3449-3010 Mali Embassy of the Republic of Mali 03-5447-6881 Embassy of the Islamic Republic of Mauritania 03-3449-3810 Mauritania Morocco Embassy of the Kingdom of Morocco 03-5485-7171 03-5419-3656/0973/ Mozambique Embassy of the Republic of Mozambique 0974 Namibia Embassy of the Republic of Namibia 03-6426-5460 Nigeria Embassy of the Federal Republic of Nigeria 03-5425-8011 Rwanda Embassy of the Republic of Rwanda 03-5752-4255 Senegal Embassy of the Republic of Senegal 03-3464-8451 South Africa Embassy of the Republic of South Africa 03-3265-3366/3369 03-5729-6170/2200/ Sudan Embassy of the Republic of the Sudan 2201 Embassy of the United Republic of Tanzania 03-3425-4531 Tanzania Togo Embassy of the Republic of Togo 03-6421-1064 Tunisia Embassy of the Republic of Tunisia 03-3511-6622/6625

Embassy TEL Uganda Embassy of the Republic of Uganda 03-3462-7107 Zambia Embassy of the Republic of Zambia 03-3491-0121/0122 Zimbabwe Embassy of the Republic of Zimbabwe 03-3280-0331/0332 Honorary Consulate-General TEL Central African Honorary Consulate-General of the 03-3702-8808/8332 Republic Republic of Central Africa in Tokyo Honorary Consulate of the Republic of Chad 06-6231-5841 Chad in Osaka Honorary Consulate of the Republic of Mauritius 03-3767-1130 Mauritius in Tokyo Honorary Consulate of the Republic of Nige 03-5405-3687 Niger in Tokyo Honorary Consulate-General of the Seychelles 03-5211-0511 Republic of Seychelles in Tokyo Honorary Consulate-General of the Sierra Leone 03-6895-8555 Republic of Sierra Leone in Tokyo

Oceania Embassy TEL Fiji Embassy of the Republic of the Fiji 03-3587-2038 Embassy of the Republic of the Marshall Marshall 03-5379-1701 Islands Embassy of the Federated States of Micronesia 03-3585-5456 Micronesia New Zealand New Zealand Embassy 03-3467-2271 Palau Embassy of the Republic of Palau 03-3354-5500 Papua New Guinea Embassy of Papua New Guinea 03-3454-7801/7804 Embassy of the Independent State of Samoa 03-6228-3692 Samoa Tonga Embassy of Kingdom of Tonga 03-6441-2481 Honorary Consulate-General TEL Honorary Consulate of the Republic of Kiribati 022-291-4401 Kiribati in Sendai Honorary Consulate of Solomon Islands Solomon Islands 03-3562-7490 in Tokyo Honorary Consulate-General of Tuvalu Tuvalu 03-6857-7253 in Tokyo