Welcome to Izumi City! This guidebook is designed to provide non-Japanese residents in Izumi City with useful information for daily life, which we hope will help them feel less inconvenience or difficulty in their living in Izumi City. City Area 84.98 ㎢ City Population 186,000 people (as of February 2018) No. of households 77,616 City Tree: Camphorwood Sister City and Friendship Cities Katsuragicho, Wakayama Prefecture Nantong City, Jiangsu Province, China City of Bloomington, Minessota, USA Izumi City Japanese Language Salon City Flower: Narcissus Would you like to join us to learn Japanese culture and lifestyle as well as the Japanese language with fun? Participation is free! rd Thursdays: 7:00 pm 〜8:30 pm at Meeting Room on the 3 floor, Futur Izumi rd Fridays: 6:30 pm 〜8:30 pm at Study Room on the 3 floor, Izumi City Plaza For participation, contact the Izumi City Office of Human Rights and Gender Equality Affairs. Izumi City Office of Human Rights and Gender Equality Affairs ☎0725-99-8115 Essentials for Living in Osaka General information on living in Japan and specific information on what is common in Osaka are also available through “Essentials for Living in Osaka”, a guide to living in Japan for foreigners, offered by Osaka Prefecture. You are advised to visit the following website as well: Essentials for Living in Osaka URL http://www.ofix.or.jp/life/guide.html Osaka Foundation of International Exchange ☎06-6941-2297 1 City Map and Public Transportation Main Roads Bus Routes Kita Shinoda To Tennoji JR Railway Station Semboku Rapid Railway City boundary Shinodayama Sta tion Izumi Fuchu Station To Namba Semboku Rapid Railw ay Koumyouike Station To Wakayama Izumi City Hall Izumi Chuo Station Hatsu gano ☎0725 -41-1551 （Main Line ） Matsuo ji To Kawachi Izumi City Plaza Branch Nagano Wakagashi Harukigawa ☎0725-57 -6610 Chich i-oni 2 ＊Table of Contents ＊ 1 In an Emergency ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・5 1-1 Incidents or Accidents (☎110) 1-2 Fire, Sudden Illness, or Accidents (☎119) 1-3 Sudden Illness or Injury (1.Telephone Consultation Services for Sudden Illness or Injury; 2.(Rolling) Emergency Pediatric Service Providers in the Senshu region) 1-4 Natural Disasters (Typhoons/Earthquakes) (1.Typhoons; 2.Earthquakes; 3.List of Emergency Items to Take with You in an Emergency; 4.Useful Information) 1-5 Broadcasting or Transmitting Stations that Send Earthquake/Disaster Information 1-6 Contacts in an Emergency (1.Disaster Messaging Service; 2.Disaster Messaging Service of Web 171 Version; 3.Emergency Contacts) 2 Legal Procedures for Living in Japan ・・・・・・・・・・・・・・・・・・・・・・・・・・・ 12 2-1 Kinds of Procedures (1.Resident Registration; 2.Copy of Resident Certificate; 3.Disclosure Request for Alien Registration Records; 4.Certificate of Registered Seal) 2-2 My Number System 2-3 How to Get a Certificate (1.Kinds of Certificates and Fees; 2.Issuance on Holidays or in Off-Hours; 3.Getting a Certificate by Post; 4.Issuance of Resident Certificate, etc. at Convenience Stores) 2-4 Resident Card (1.Issuance of Resident Card; 2.Renewal of Special Permanent Resident Certificate and Resident Card; 3.Re-issuance of Special Permanent Resident Certificate and Resident Card, 4;Change of Resident Status; 5.Temporarily Leaving the Country; 6.Permission to Engage in Activities Other than those Permitted under the Resident Status) 2-5 Marriage 2-6 Divorce 2-7 Death 3 Health, Medicine and Pension ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 27 3-1 Medical Institutions (1.Language; 2.Examination Procedures; 3.Hospitals where Foreign Languages can be Used) 3-2 Sudden Illness or Injury （1. Telephone Consultation Services for Sudden Illness or Injury; 2.Calling an Ambulance; 3.Emergency Medical Care Services; 4.(Rolling)Emergency Pediatric Service Providers in the Senshu Region) 3-3 Medical Cost Assistance (1.Medical Cost Assistance System) 3-4 Medical Insurance (1.Types of Medical Insurance; 2.National Health Insurance; 3. Latter-Stage Elderly Healthcare Insurance System; 4.Expenses not Covered by Medical Insurance; 5.Self-pay Burden of Medical Expenses; 6.Expensive Medical Cost; 7.Injury or Illness Caused by a Third Party) 3-5 Specific Medical Checkups and Other Examinations 3-6 Nursing Care Insurance 3-7 National Pension （1.Who are the Members of the Pension Plan?; 2.Who are Recepients?; 3.Social Security Agreement; 4.Lump-sum Withdrawal Payment; 5.Contacts for Inquiries) 4 Labor, Taxes and Overseas Remittances ・・・・・・・・・・・・・・・・・・・・・・・・・・・ 40 4-1 Looking for a Job (1.Hello Work; 2.Osaka Employment Center for Foreigners; 3.Permission to Engage in Activities other than those Permitted under the Resident Status) 4-2 Labor (1.Labor Conditions; 2.Labor Standards; 3.Labor Standards Inspection Office; 4.Work Accidents; 5.Unemployment Insurance; 6.Consultation Desk) 4-3 Taxes (1.How to Pay Taxes; 2.Types of Taxes; 3. Tax Payment Consultation; 4.Account Transfer; 5. Banks and Overseas Remittance) 4-4 Procedures related to Minicars and Motorbikes 4-5 City Tax Certification (1.Types of Certification; 2.Issuance Service at Convenience Stores; 3.Off-hours Issuance Service by Telephone Appointment) 3 ＊Table of Contents ＊ 5 Living and Housing ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・49 5-1 Looking for Housing (1.Public Housing; 2.Other Public Housing; 3.Privately Rented Housing; 4.Fees Needed when Signing a Contract; 5.Housing Support for Foreign Households) 5-2 Moving and Returning to Your Country (1.Procedures at Your Previous Residence Location; 2. Procedures at Your New Location; 3. When Returning to Your Country; 4.Moving Out Check Sheet) 5-3 Utilities （1.Water; 2.Electricity; 3.Gas ） 5-4 Information and Telecommunications (1.Television; 2.Radio; 3.The Internet; 4.Telephone; 5.How to Make an International Call; 6.Newspapers and Magazines; 7. When Sending a Letter and Parcel) 5-5 Garbage (1.Garbage Disposal; 2.Garbage Separation; 3. Extraordinary Garbage upon Moving In or Out, etc. ) 5-6 Registration of Pet Dogs 5-7 Manners for Living in Japan (1.Adapting to Japanese Society; 2.Communicating with Neighbors) 6．Pregnancy, Child Rearing and School ・・・・・・・・・・・・・・・・・・・・・・・・・・・・65 6-1 When You have become Pregnant (1.Kinds of Services; 2. Expectant Mothers who Moved In from Other Cities) 6-2 When a Baby has been Born (1.Procedures to Take; 2.In Case the Parents are Both Foreign Nationals; 3. Check-up and Consultation Services for Babies) 6-3 Vaccination 6-4 Consultation and Support Desk for Child Rearing 6-5 Financial Aid for Special Infertility Treatment 6-6 Nurseries, Centers for Early Childhood Education and Care, and Kindergartens (1.Nurseries and Centers for Early Childhood Education and Care; 2.Kindergartens; 3.Temporary Child Care Searvices; 4.Care for Sick or Convalescent Children; 5.Short Stay and Twilight Stay) 6-7 Elementary School /Junior High School/ Compulsory Education School (1.Compulsory Education; 2.After Compulsory Education; 3.Elementary School Admission for Children of Multiple Nationalities; 4.School Transfer Procedures; 5.Afterschool Care for Schoolchildren (Nakayoshi Club); 6.When Schooling is Difficult; 7.Japanese Language Support; 8. Multilingual Information about Elementary Schools and Junior High Schools; 9.List of Elementary Schools, Junior High Schools, and Compulsory Education Schools in Izumi City) 7．Transportation ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・81 7-1 Transportation Facilities (1.Trains(JR, Private Railways, Subway); 2.Fixed-Route Buses; 3.Taxis; 4.Lost and Found Information at Transportation Facilities) 7-2 Bicycles 7-3 Driver’s License (1.Converting your Foreign Driver’s License to a Japanese Driver’s License; 2.Translation of your Foreign Driver’s License; 3.Driving Rules in Japan; 4.Getting a New Japanese Driver’s License) 8．When in Trouble (1.Problems in Life; 2.When you Want to Consult a Lawyer) ・・・・・・・・・・・ 85 9．Contacts ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 86 4 1 In an Emergency 1-1 Incidents or Accidents (☎110) ・When you have been involved in or witnessed an incident or accident → Call 110 ・When your residence has been robbed or broken into by a thief → Leave things untouched and call 110 ・When you have been involved in a traffic accident → Immediately call 110 and take notes of the other party’s name, address, telephone number, license plate number, etc.. Rescue or help the injured if any. Call an ambulance by dialing 119, as necessary. To file a claim for damages against the other party or seek compensation from your insurance company, obtain an accident certificate issued by the police. When you call 110, you will likely be asked by the police the following questions: Please answer these questions slowly and clearly. ① “What happened?” (Nani ga arimashita ka?) ⇒ Accident （traffic accident ）/ Incident (robbery, etc.) ② “Where did it happen?” (Doko de arimashita ka?) The place where the accident or incident happened, with a target building, etc. ⇒ (It happened ) in front of ○○ station, etc. ③ “When did it happen?” (Itsu goro arimashita ka?) ⇒ The time the accident or incident happened ④ “What did the perpetrator look like?” (Hannin no tokuchou wa?) ⇒ Sex, facial characteristics, clothing, etc. ⑤ “What is the current situation?” (Ima dou natteimasu ka?) ⇒ Situation of the damage/injury, current situation ⑥ “What is your name and telephone number we can reach you at?” (Anata no namae to renraku no toreru denwa bangou wa?) A toll-free call to 110 can be made from a public phone: Lift the receiver and dial 110, or if the phone has a red button on the front face, just press the SOS button before dialing 110. Call the Izumi Police Station for inquiries other than emergency ones ☎0725-46-1234 5 1-2 Fire, Sudden Illness, or Accidents (☎119) ■When there is a fire: ・When there is a fire, immediately make it known to your neighbors in a loud voice and then call 119. ・Set off a fire alarm (Emergency bell) inside the building, if any. ・If you see fire and smoke spreading rapidly, or fire having already reached the ceiling, immediately evacuate to a safe place.